Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Campervans.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
93 Valid Reviews
The Rotorua Campervans experience has a total of 96 reviews. There are 93 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 93 valid reviews:
The raw data average (mean) for all the Rotorua Campervans valid reviews is 91.83% and is based on 93 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
16 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 93 valid reviews, the experience has 16 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 16 face-to-face reviews:
The raw data average (mean) for all the Rotorua Campervans face-to-face reviews is 80.63% and is based on 16 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Paul Berresford||10/10||172 days||95.31||100%|
|Lidy and Jan||10/10||173 days||95.26||100%|
|Henriette en Gerard Donkers||9/10||173 days||95.26||100%|
|Andrew Saunders||10/10||173 days||95.26||100%|
|Ron Baldal||10/10||292 days||86.49||91%|
|Angela Rawsthorn||9/10||293 days||86.4||91%|
|Ingrid & Gerben Siegersma||9/10||293 days||86.4||91%|
|Rens and Jenny Hollander||9/10||460 days||66.47||69%|
|Jane Hargreaves||9/10||506 days||59.43||62%|
|Benno Roest||9/10||507 days||59.27||62%|
|Geert De Vreese||10/10||507 days||59.27||62%|
|Valerie Homeniuk||9/10||537 days||54.3||57%|
|Jacob Batema||9/10||537 days||54.3||57%|
|Femke Zeegers||9/10||537 days||54.3||57%|
|Inga Serfort||10/10||538 days||54.13||56%|
|Myra Van Dijk||9/10||596 days||44.46||46%|
|Ruth Hermans||10/10||596 days||44.46||46%|
|guus van ginkel||9/10||596 days||44.46||46%|
|jean-francois Gervais||8/10||657 days||33.63||35%|
|Sara No||10/10||657 days||35.4||37%|
|J. Coolen||9/10||849 days||14.59||15%|
|Bart Waanders||10/10||871 days||12.95||13%|
|Hans-Joachim Stocker||9/10||902 days||10.9||11%|
|Roelof Wouda||9/10||902 days||10.9||11%|
|Joop Hendricks||8/10||902 days||10.36||10%|
|Ole Zinck Østergaard||9/10||930 days||9.31||9%|
|Frits en Marijke Spieker||10/10||961 days||7.85||7%|
|Sico Kool||9/10||1022 days||5.84||5%|
|willem hoogerbeets||9/10||1267 days||4.74||4%|
|Hadewich D||10/10||1327 days||4.65||4%|
|Evelien Pruis||9/10||1327 days||4.65||4%|
|A. van Dort||9/10||1328 days||4.65||4%|
|tineenfook dewawy||9/10||1328 days||4.65||4%|
|marius Van Ninhuijs||10/10||1450 days||4.46||4%|
|Jason Wells||10/10||1602 days||4.23||4%|
|Femke Stevens||9/10||1661 days||4.14||4%|
|Martin Bakker||10/10||1692 days||4.09||3%|
|ursula voorhorst||9/10||1693 days||4.09||3%|
|s ruijgt||7/10||1693 days||3.72||3%|
|Aart Wagelaar||10/10||1693 days||4.09||3%|
|Jack Buermans||9/10||1724 days||4.04||3%|
|Henk van Leeuwen||10/10||1753 days||4.0||3%|
|Etta van Mullem||9/10||1754 days||4.0||3%|
|Robby van Gruythuysen||10/10||1754 days||4.0||3%|
|Hans en Sil||9/10||1785 days||3.95||3%|
|j k||9/10||1815 days||3.9||3%|
|Jan Legein||9/10||1976 days||3.66||3%|
|joth arends||9/10||1999 days||3.62||3%|
|Benjamin de witte||10/10||1999 days||3.62||3%|
|Henk Bos||9/10||1999 days||3.62||3%|
|Carina Mortelmans||10/10||2027 days||3.58||3%|
|Jan ten Berge||10/10||2027 days||3.58||3%|
|Roy Hengeveld||10/10||2058 days||3.53||3%|
|Kees Van Steenis||10/10||2058 days||3.53||3%|
|Aletta .||9/10||2058 days||3.53||3%|
|Tim Bosch||10/10||2089 days||3.49||3%|
|Joke Diependaal||10/10||2150 days||3.39||3%|
|Hugh Barraclough||10/10||2698 days||2.56||2%|
|Eric Lombaard||9/10||2741 days||2.49||2%|
|Dick van Doorn||8/10||2757 days||2.35||2%|
|Johan Kroese||6/10||2769 days||2.04||1%|
|Herman Heskamp||10/10||2850 days||2.33||2%|
|Michel Op't Landt||7/10||3101 days||1.77||1%|
|Win Groen||8/10||3104 days||1.85||1%|
|Anja Allphell||8/10||3104 days||1.85||1%|
|Truus en Pierre Wolters||8/10||3460 days||1.33||1%|
|Sjoerd de Witte||10/10||3460 days||1.4||1%|
|pvo plas||8/10||3482 days||1.3||1%|
|Johannes & Jopke Fokkema||8/10||3814 days||0.82||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Campervans experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rotorua Campervans experience has 0 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 199 days.
The Rotorua Campervans experience has been adjusted for 103 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.