Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rotorua Campervans.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
92 Valid Reviews
The Rotorua Campervans experience has a total of 95 reviews. There are 92 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 92 valid reviews:
The raw data average (mean) for all the Rotorua Campervans valid reviews is 91.74% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
16 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 92 valid reviews, the experience has 16 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 16 face-to-face reviews:
The raw data average (mean) for all the Rotorua Campervans face-to-face reviews is 80.63% and is based on 16 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Paul Berresford||10/10||54 days||99.54||100%|
|Lidy and Jan||10/10||55 days||99.52||100%|
|Henriette en Gerard Donkers||9/10||55 days||99.52||100%|
|Ron Baldal||10/10||174 days||95.2||96%|
|Angela Rawsthorn||9/10||175 days||95.15||96%|
|Ingrid & Gerben Siegersma||9/10||175 days||95.15||96%|
|Rens and Jenny Hollander||9/10||342 days||97.76||98%|
|Jane Hargreaves||9/10||388 days||76.14||76%|
|Benno Roest||9/10||389 days||76.02||76%|
|Geert De Vreese||10/10||389 days||76.02||76%|
|Valerie Homeniuk||9/10||419 days||72.18||72%|
|Jacob Batema||9/10||419 days||72.18||72%|
|Femke Zeegers||9/10||419 days||72.18||72%|
|Inga Serfort||10/10||420 days||72.05||72%|
|Myra Van Dijk||9/10||478 days||63.79||63%|
|Ruth Hermans||10/10||478 days||63.79||63%|
|guus van ginkel||9/10||478 days||63.79||63%|
|jean-francois Gervais||8/10||539 days||53.96||53%|
|Sara No||10/10||539 days||53.96||53%|
|J. Coolen||9/10||731 days||26.0||25%|
|Bart Waanders||10/10||753 days||23.53||22%|
|Hans-Joachim Stocker||9/10||784 days||20.33||19%|
|Roelof Wouda||9/10||784 days||20.33||19%|
|Joop Hendricks||8/10||784 days||20.33||19%|
|Ole Zinck Østergaard||9/10||812 days||17.69||16%|
|Frits en Marijke Spieker||10/10||843 days||15.06||14%|
|Sico Kool||9/10||904 days||10.78||9%|
|willem hoogerbeets||9/10||1149 days||4.93||3%|
|Hadewich D||10/10||1209 days||4.84||3%|
|Evelien Pruis||9/10||1209 days||4.84||3%|
|A. van Dort||9/10||1210 days||4.84||3%|
|tineenfook dewawy||9/10||1210 days||4.84||3%|
|marius Van Ninhuijs||10/10||1332 days||4.68||3%|
|Jason Wells||10/10||1484 days||4.47||3%|
|Femke Stevens||9/10||1543 days||4.39||3%|
|Martin Bakker||10/10||1574 days||4.34||3%|
|ursula voorhorst||9/10||1575 days||4.34||3%|
|s ruijgt||7/10||1575 days||4.34||3%|
|Aart Wagelaar||10/10||1575 days||4.34||3%|
|Jack Buermans||9/10||1606 days||5.16||4%|
|Henk van Leeuwen||10/10||1635 days||4.26||3%|
|Etta van Mullem||9/10||1636 days||4.26||3%|
|Robby van Gruythuysen||10/10||1636 days||4.26||3%|
|Hans en Sil||9/10||1667 days||4.22||3%|
|j k||9/10||1697 days||4.18||3%|
|Jan Legein||9/10||1858 days||4.75||3%|
|joth arends||9/10||1881 days||3.92||2%|
|Benjamin de witte||10/10||1881 days||3.92||2%|
|Henk Bos||9/10||1881 days||3.92||2%|
|Carina Mortelmans||10/10||1909 days||3.88||2%|
|Jan ten Berge||10/10||1909 days||3.88||2%|
|Roy Hengeveld||10/10||1940 days||3.84||2%|
|Kees Van Steenis||10/10||1940 days||3.84||2%|
|Aletta .||9/10||1940 days||3.84||2%|
|Tim Bosch||10/10||1971 days||3.8||2%|
|Joke Diependaal||10/10||2032 days||3.72||2%|
|Hugh Barraclough||10/10||2580 days||2.97||1%|
|Eric Lombaard||9/10||2623 days||3.49||2%|
|Dick van Doorn||8/10||2639 days||3.46||2%|
|Johan Kroese||6/10||2651 days||3.44||2%|
|Herman Heskamp||10/10||2732 days||2.76||1%|
|Michel Op't Landt||7/10||2983 days||2.9||1%|
|Win Groen||8/10||2986 days||2.89||1%|
|Anja Allphell||8/10||2986 days||2.89||1%|
|Truus en Pierre Wolters||8/10||3342 days||1.92||0%|
|Sjoerd de Witte||10/10||3342 days||1.92||0%|
|pvo plas||8/10||3364 days||2.27||1%|
|Johannes & Jopke Fokkema||8/10||3696 days||1.72||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rotorua Campervans experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.
The Rotorua Campervans experience has 4 recent rankings. Adjustments are according to the following table:
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.
The Rotorua Campervans experience has been adjusted for 11 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.