Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bridge to Nowhere Tours.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Bridge to Nowhere Tours
Valid Reviews
206 Valid Reviews
The Bridge to Nowhere Tours experience has a total of 211 reviews. There are 206 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 206 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 177 |
|
86% |
| 9/10 | 18 |
|
9% |
| 8/10 | 3 |
|
1% |
| 7/10 | 5 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
97.04% Average
The raw data average (mean) for all the Bridge to Nowhere Tours valid reviews is 97.04% and is based on 206 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 206 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
22% |
| 9/10 | 3 |
|
33% |
| 8/10 | 1 |
|
11% |
| 7/10 | 2 |
|
22% |
| 6/10 | 1 |
|
11% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Bridge to Nowhere Tours face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ana | 9/10 | 3350 days | 54% |
| Menguy Thibault | 9/10 | 3599 days | 37% |
| Pru and Bruce Cooper | 1/10 | 3963 days | 4% |
| Karen Price | 10/10 | 4022 days | 25% |
| oyster mac | 1/10 | 4053 days | 0% |
| AnneMaree | 10/10 | 4724 days | 43% |
| The Higgs | 10/10 | 4783 days | 43% |
| Becr81 | 10/10 | 4814 days | 43% |
| EllenSt | 10/10 | 4875 days | 43% |
| melanie42 | 10/10 | 4997 days | 43% |
| Maree_Werder | 10/10 | 4997 days | 43% |
| Malena | 10/10 | 5089 days | 43% |
| Falcon | 10/10 | 5089 days | 43% |
| stanpat | 10/10 | 5089 days | 43% |
| tillmanrobyn | 10/10 | 5089 days | 43% |
| Tim_and_Anne | 10/10 | 5118 days | 43% |
| bekky | 10/10 | 5118 days | 43% |
| kiwifrenchy | 10/10 | 5149 days | 43% |
| IsabellaEliza | 10/10 | 5241 days | 43% |
| colleenh | 10/10 | 5241 days | 43% |
| goodtimes715 | 10/10 | 5271 days | 43% |
| Christina | 10/10 | 5271 days | 43% |
| havinfun | 10/10 | 5333 days | 43% |
| cobra | 10/10 | 5363 days | 43% |
| bluedog | 10/10 | 5363 days | 43% |
| RonRon | 9/10 | 5394 days | 42% |
| Jordy | 10/10 | 5394 days | 43% |
| GEORGIO | 10/10 | 5424 days | 43% |
| m_guinan | 10/10 | 5424 days | 43% |
| Cassiejack | 9/10 | 5424 days | 42% |
| timber | 10/10 | 5424 days | 43% |
| laura12596 | 10/10 | 5424 days | 43% |
| ngaire123 | 10/10 | 5424 days | 43% |
| Sweetpea | 10/10 | 5424 days | 43% |
| DianeMyers | 8/10 | 5424 days | 42% |
| Christoph & Maria | 6/10 | 5445 days | 12% |
| Rendzina | 10/10 | 5455 days | 43% |
| memphis33 | 9/10 | 5455 days | 42% |
| Hillibum5 | 10/10 | 5455 days | 43% |
| maureenduffy | 10/10 | 5455 days | 43% |
| Connie | 9/10 | 5455 days | 42% |
| annai | 10/10 | 5455 days | 43% |
| aliddle8844 | 10/10 | 5455 days | 43% |
| joewool | 10/10 | 5483 days | 43% |
| kiwigal9 | 10/10 | 5483 days | 43% |
| BexGrace | 10/10 | 5483 days | 43% |
| weed | 10/10 | 5483 days | 43% |
| jenny_burghardt | 10/10 | 5514 days | 43% |
| Ken_Jeanette | 9/10 | 5514 days | 42% |
| HandsUp | 10/10 | 5545 days | 43% |
| sharonelliott | 10/10 | 5545 days | 43% |
| Greg | 10/10 | 5545 days | 43% |
| Murray | 10/10 | 5545 days | 43% |
| reggie70 | 10/10 | 5575 days | 43% |
| cathyw | 10/10 | 5575 days | 43% |
| BryleeNoble | 10/10 | 5606 days | 43% |
| annaba | 10/10 | 5636 days | 43% |
| JohnJack | 10/10 | 5636 days | 43% |
| burbs | 10/10 | 5667 days | 43% |
| Duncan_S | 10/10 | 5698 days | 43% |
| Ride_Hard | 10/10 | 5728 days | 43% |
| fisherman | 10/10 | 5728 days | 43% |
| p6kO | 10/10 | 5759 days | 43% |
| buzzki | 10/10 | 5759 days | 43% |
| palmtree08 | 10/10 | 5759 days | 43% |
| mrsawsome | 10/10 | 5759 days | 43% |
| fastfoot | 10/10 | 5759 days | 43% |
| walshe9 | 10/10 | 5759 days | 43% |
| karenc | 10/10 | 5759 days | 43% |
| ewantm | 10/10 | 5759 days | 43% |
| JanG | 10/10 | 5759 days | 43% |
| Harry | 10/10 | 5759 days | 43% |
| Suzieq | 10/10 | 5759 days | 43% |
| sunnydays | 10/10 | 5759 days | 43% |
| Monkey2010 | 10/10 | 5759 days | 43% |
| nedkelly | 10/10 | 5759 days | 43% |
| smudge1 | 10/10 | 5759 days | 43% |
| jhooper | 10/10 | 5759 days | 43% |
| Peter_Piper | 10/10 | 5759 days | 43% |
| Rachd | 10/10 | 5789 days | 43% |
| SallyB | 9/10 | 5789 days | 42% |
| k8tz1 | 7/10 | 5789 days | 39% |
| taranaki | 10/10 | 5789 days | 43% |
| zane | 10/10 | 5789 days | 43% |
| vee | 10/10 | 5789 days | 43% |
| Cornelius | 10/10 | 5789 days | 43% |
| Larrydiane | 10/10 | 5789 days | 43% |
| LisaT | 10/10 | 5789 days | 43% |
| jimmy29 | 10/10 | 5789 days | 43% |
| Helen T | 10/10 | 5815 days | 20% |
| JAAJHA | 10/10 | 5820 days | 43% |
| amycam | 10/10 | 5820 days | 43% |
| Bumps n Scrapes | 9/10 | 5820 days | 42% |
| dhb1234 | 8/10 | 5820 days | 42% |
| nmb63 | 10/10 | 5820 days | 43% |
| Helena | 10/10 | 5820 days | 43% |
| laurenf | 10/10 | 5820 days | 43% |
| ropes | 9/10 | 5820 days | 42% |
| carolynh | 10/10 | 5820 days | 43% |
| bronte carr | 10/10 | 5820 days | 43% |
| Niek Speetjens | 10/10 | 5820 days | 43% |
| jdl | 10/10 | 5820 days | 43% |
| Stu Ward | 10/10 | 5820 days | 43% |
| Dale | 9/10 | 5820 days | 42% |
| leslie | 10/10 | 5820 days | 43% |
| northto66 | 10/10 | 5820 days | 43% |
| Gerald | 10/10 | 5820 days | 43% |
| grobster | 10/10 | 5820 days | 43% |
| Nelebelebuff | 10/10 | 5820 days | 43% |
| myederts2 | 7/10 | 5820 days | 39% |
| rustytrombone | 10/10 | 5820 days | 43% |
| MeganJCat | 10/10 | 5820 days | 43% |
| kelvin adam | 10/10 | 5820 days | 43% |
| Agis | 10/10 | 5820 days | 43% |
| trekstar1 | 10/10 | 5820 days | 43% |
| jetboatlover | 10/10 | 5820 days | 43% |
| Natalia_Adam | 10/10 | 5820 days | 43% |
| Heidi_Hamburg | 10/10 | 5820 days | 43% |
| roxzboy | 10/10 | 5848 days | 43% |
| eugene paul | 10/10 | 5848 days | 43% |
| smalex | 10/10 | 5848 days | 43% |
| Tim Donoghue | 10/10 | 5848 days | 43% |
| Thomas Rehkugler | 10/10 | 5848 days | 43% |
| tonypen | 10/10 | 5848 days | 43% |
| kenandsue | 10/10 | 5848 days | 43% |
| jbkenn | 10/10 | 5848 days | 43% |
| sowerbys | 10/10 | 5848 days | 43% |
| Andyo | 10/10 | 5848 days | 43% |
| Brendan Carroll | 10/10 | 5848 days | 43% |
| alpine19 | 10/10 | 5848 days | 43% |
| Peter Koch | 9/10 | 5848 days | 42% |
| Lian Van Dijk | 10/10 | 5848 days | 43% |
| matthias | 10/10 | 5848 days | 43% |
| nooboo | 10/10 | 5848 days | 43% |
| BarbW | 10/10 | 5848 days | 43% |
| wolfangel | 10/10 | 5848 days | 43% |
| riverlover111 | 10/10 | 5848 days | 43% |
| inanoble | 10/10 | 5848 days | 43% |
| dirky | 10/10 | 5879 days | 43% |
| Gayle | 10/10 | 5879 days | 43% |
| sandy bellward | 10/10 | 5879 days | 43% |
| hlambert | 10/10 | 5879 days | 43% |
| riverlover | 10/10 | 5879 days | 43% |
| Novalea Crowe | 10/10 | 5879 days | 43% |
| Neil Gyde | 9/10 | 5879 days | 42% |
| hamman | 10/10 | 5879 days | 43% |
| Jacqui Land | 10/10 | 5879 days | 43% |
| jamesac | 10/10 | 5879 days | 43% |
| JOHN RICHMOND | 10/10 | 5879 days | 43% |
| Marco Huggenberger | 9/10 | 5879 days | 42% |
| Mark Dennis | 10/10 | 5879 days | 43% |
| Ann_hogan | 10/10 | 5879 days | 43% |
| Maree Adams | 10/10 | 5879 days | 43% |
| Hamish Lowry | 10/10 | 5879 days | 43% |
| Shiri | 7/10 | 5879 days | 39% |
| Simon Jones | 10/10 | 5879 days | 43% |
| mopedstef | 10/10 | 5910 days | 43% |
| BellaAu | 10/10 | 5910 days | 43% |
| wal | 10/10 | 5910 days | 43% |
| tom_hern | 10/10 | 5910 days | 43% |
| luhernag | 10/10 | 5910 days | 43% |
| Brian Low | 10/10 | 5910 days | 43% |
| michelle foot | 10/10 | 5910 days | 43% |
| kiwipair | 10/10 | 5910 days | 43% |
| apples67 | 10/10 | 5910 days | 43% |
| Lisa Roe | 10/10 | 5910 days | 43% |
| GoodTimes | 9/10 | 5910 days | 42% |
| Shasha | 10/10 | 5910 days | 43% |
| handleyco | 10/10 | 5910 days | 43% |
| Karin Steffens | 10/10 | 5910 days | 43% |
| Davidson | 10/10 | 5910 days | 43% |
| Gary Brown | 10/10 | 5910 days | 43% |
| gallens | 10/10 | 5910 days | 43% |
| Jay Haden | 10/10 | 5910 days | 43% |
| Trevor Mead | 10/10 | 5910 days | 43% |
| jstri002 | 10/10 | 5940 days | 43% |
| jobas002 | 10/10 | 5940 days | 43% |
| angelaschlabitz | 10/10 | 5940 days | 43% |
| Amy | 10/10 | 5940 days | 43% |
| kore | 9/10 | 5940 days | 42% |
| Philip | 9/10 | 5940 days | 42% |
| putze | 10/10 | 5940 days | 43% |
| Frank Wisemann | 10/10 | 5940 days | 43% |
| Maureen Simonsen | 10/10 | 5940 days | 43% |
| sidanne | 10/10 | 5940 days | 43% |
| ronella | 10/10 | 5940 days | 43% |
| Sigfrid | 10/10 | 5940 days | 43% |
| Karin Burgmer | 10/10 | 5940 days | 43% |
| Lisa | 10/10 | 5971 days | 43% |
| Dorothy Hamilton | 10/10 | 5971 days | 43% |
| Ada | 10/10 | 5971 days | 43% |
| Frank Demming-Janssen | 10/10 | 5971 days | 43% |
| Lynda Taylor | 10/10 | 6001 days | 43% |
| Walter James | 10/10 | 6001 days | 43% |
| Tina | 10/10 | 6063 days | 43% |
| wanganuilover | 10/10 | 6124 days | 43% |
| CarolN | 7/10 | 6138 days | 16% |
| LandR | 9/10 | 6155 days | 19% |
| lync | 10/10 | 6213 days | 43% |
| GlynP | 10/10 | 6244 days | 43% |
| Graham_Toon | 10/10 | 6244 days | 43% |
| reana1 | 10/10 | 6489 days | 43% |
| RhysP | 10/10 | 6539 days | 20% |
| Holly | 7/10 | 6566 days | 16% |
| Tim | 8/10 | 6594 days | 19% |
| rebecca12 | 10/10 | 6944 days | 43% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bridge to Nowhere Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 50 days. However the Bridge to Nowhere Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bridge to Nowhere Tours experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.