Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Bridge to Nowhere Tours.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
206 Valid Reviews
The Bridge to Nowhere Tours experience has a total of 211 reviews. There are 206 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 206 valid reviews:
The raw data average (mean) for all the Bridge to Nowhere Tours valid reviews is 97.04% and is based on 206 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
9 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 206 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 9 face-to-face reviews:
The raw data average (mean) for all the Bridge to Nowhere Tours face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Menguy Thibault||9/10||2243 days||51%|
|Pru and Bruce Cooper||1/10||2607 days||46%|
|Karen Price||10/10||2665 days||59%|
|oyster mac||1/10||2696 days||42%|
|The Higgs||10/10||3427 days||13%|
|Christoph & Maria||6/10||4089 days||13%|
|Helen T||10/10||4459 days||18%|
|Bumps n Scrapes||9/10||4464 days||30%|
|bronte carr||10/10||4464 days||30%|
|Niek Speetjens||10/10||4464 days||30%|
|Stu Ward||10/10||4464 days||30%|
|kelvin adam||10/10||4464 days||30%|
|eugene paul||10/10||4492 days||30%|
|Tim Donoghue||10/10||4492 days||30%|
|Thomas Rehkugler||10/10||4492 days||30%|
|Brendan Carroll||10/10||4492 days||30%|
|Peter Koch||9/10||4492 days||30%|
|Lian Van Dijk||10/10||4492 days||30%|
|sandy bellward||10/10||4523 days||30%|
|Novalea Crowe||10/10||4523 days||30%|
|Neil Gyde||9/10||4523 days||30%|
|Jacqui Land||10/10||4523 days||30%|
|JOHN RICHMOND||10/10||4523 days||30%|
|Marco Huggenberger||9/10||4523 days||30%|
|Mark Dennis||10/10||4523 days||30%|
|Maree Adams||10/10||4523 days||30%|
|Hamish Lowry||10/10||4523 days||30%|
|Simon Jones||10/10||4523 days||30%|
|Brian Low||10/10||4554 days||30%|
|michelle foot||10/10||4554 days||30%|
|Lisa Roe||10/10||4554 days||30%|
|Karin Steffens||10/10||4554 days||30%|
|Gary Brown||10/10||4554 days||30%|
|Jay Haden||10/10||4554 days||30%|
|Trevor Mead||10/10||4554 days||30%|
|Frank Wisemann||10/10||4584 days||30%|
|Maureen Simonsen||10/10||4584 days||30%|
|Karin Burgmer||10/10||4584 days||30%|
|Dorothy Hamilton||10/10||4615 days||30%|
|Frank Demming-Janssen||10/10||4615 days||30%|
|Lynda Taylor||10/10||4645 days||30%|
|Walter James||10/10||4645 days||30%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Bridge to Nowhere Tours experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 96 days. However the Bridge to Nowhere Tours experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Bridge to Nowhere Tours experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.