Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Truman Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Truman Track

Valid Reviews

36 Valid Reviews

The Truman Track experience has a total of 36 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 36 valid reviews:

Rating Count Percentage
10/10 13
36%
9/10 11
31%
8/10 11
31%
7/10 1
3%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

90.00% Average

The raw data average (mean) for all the Truman Track valid reviews is 90.00% and is based on 36 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 36 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 10
34%
9/10 9
31%
8/10 9
31%
7/10 1
3%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.66% Average

The raw data average (mean) for all the Truman Track face-to-face reviews is 89.66% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Ramiro Araujo 10/10 682 days 32.03 100%
Andreas 10/10 988 days true 6.81 21%
Dana 10/10 995 days true 6.58 20%
Jocelyn Booy 8/10 1023 days true 5.53 17%
Shaan and Steven Baker 9/10 1042 days true 5.45 17%
Natasha 8/10 1065 days true 4.89 15%
Bobbie Swartman 9/10 1127 days 4.94 15%
Nina Rittmann 10/10 1328 days 4.54 14%
Caleigh 10/10 1339 days true 4.52 14%
Elisabet 9/10 1359 days true 4.48 14%
Lisa 9/10 1359 days true 4.48 14%
Horitz 9/10 1370 days true 4.46 14%
Douglas Yeates 10/10 2054 days true 3.12 10%
Laura Metz 8/10 2101 days true 2.88 9%
Hubertus Thost 8/10 2101 days true 2.88 9%
Viola 8/10 2115 days true 2.85 9%
Walter Neff 8/10 2116 days 2.85 9%
Andrea Hiemer 9/10 2123 days true 2.99 9%
Ariadna & Omer 8/10 2178 days 2.74 8%
Azteca 9/10 2331 days 2.58 8%
Stefan AuRich 10/10 2461 days true 2.33 7%
Enna Keet 8/10 2465 days true 2.2 7%
Urs Kloter 7/10 2534 days true 1.99 6%
Anja and Katharina 10/10 2552 days true 2.15 7%
Michel Vourbraak 10/10 2559 days true 2.14 7%
Danielle Roberts 10/10 2634 days 1.99 6%
Roy Barton 9/10 2815 days true 1.63 5%
Pfleidere 10/10 3171 days true 0.94 3%
Chris & Anne Pearson 10/10 3178 days true 0.92 3%
Eva Bock 8/10 3187 days true 0.86 3%
Daniel Bogdanowitsch 10/10 3203 days true 0.87 3%
Peter and Hilda 9/10 3518 days true 0.26 1%
Ian Watson 9/10 3550 days true 0.2 1%
Chris & Dawn Humphries 8/10 3556 days true 0.17 0%
Omar Frenchy 8/10 3586 days true 0.12 0%
carsteng 9/10 3633 days true 0.03 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Truman Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.