Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Kidnappers Walking Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Kidnappers Walking Track
Valid Reviews
59 Valid Reviews
The Cape Kidnappers Walking Track experience has a total of 59 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 59 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
25% |
| 9/10 | 23 |
|
39% |
| 8/10 | 15 |
|
25% |
| 7/10 | 6 |
|
10% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.97% Average
The raw data average (mean) for all the Cape Kidnappers Walking Track valid reviews is 87.97% and is based on 59 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
56 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 59 valid reviews, the experience has 56 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 56 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
21% |
| 9/10 | 23 |
|
41% |
| 8/10 | 15 |
|
27% |
| 7/10 | 6 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.32% Average
The raw data average (mean) for all the Cape Kidnappers Walking Track face-to-face reviews is 87.32% and is based on 56 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dani | 10/10 | 1368 days | 100% |
| Maddie F | 7/10 | 3069 days | 13% |
| Lizzie Edmonds | 8/10 | 3190 days | 12% |
| Andrea Mueller | 9/10 | 3436 days | 10% |
| Simon Briens | 7/10 | 3480 days | 8% |
| Kolar | 8/10 | 3488 days | 9% |
| Riccardo | 9/10 | 3488 days | 9% |
| Helna Saumanova | 10/10 | 3488 days | 9% |
| Sylvain Schiber | 10/10 | 3559 days | 8% |
| Benjamin Schyler | 7/10 | 3771 days | 5% |
| Laura Constans | 9/10 | 3771 days | 6% |
| Yoomm | 8/10 | 3798 days | 5% |
| Paul Larauze | 8/10 | 3801 days | 5% |
| Adam Pulkrabek | 9/10 | 3808 days | 5% |
| Simone De Angiou | 9/10 | 3823 days | 5% |
| Tatiana Racheneau | 10/10 | 3847 days | 5% |
| Annika Locker | 8/10 | 3849 days | 5% |
| Valerie Balcom | 9/10 | 3860 days | 5% |
| Linda and Gunther | 9/10 | 3878 days | 4% |
| Elsa Caniato | 7/10 | 3895 days | 4% |
| Sarah Boettcher | 8/10 | 3939 days | 4% |
| Eva Marsikova | 9/10 | 4161 days | 1% |
| Jurgen Moors | 10/10 | 4264 days | 0% |
| Zuzana Holubova | 10/10 | 4506 days | 5% |
| Christopher Buch Madsen | 9/10 | 4530 days | 5% |
| Miriam Grund | 9/10 | 4539 days | 5% |
| Pierre Gentile | 8/10 | 4546 days | 5% |
| Sophia | 9/10 | 4552 days | 5% |
| Fraule-Emmanuelle De Rouqmout | 8/10 | 4558 days | 5% |
| Pier Durand | 9/10 | 4558 days | 5% |
| Serena Poggioli | 9/10 | 4558 days | 5% |
| Luca Willensrock | 8/10 | 4579 days | 5% |
| Nelle Dutilleur | 9/10 | 4581 days | 5% |
| Reinhard Boettcher | 10/10 | 4600 days | 5% |
| Angelika Bottcher | 8/10 | 4600 days | 5% |
| Ramon Keller | 9/10 | 4980 days | 5% |
| Vitek | 10/10 | 5269 days | 5% |
| Russell Eames | 10/10 | 5277 days | 5% |
| Dominique | 7/10 | 5278 days | 4% |
| Marjolein Hartsuiker | 10/10 | 5280 days | 5% |
| Magda Savels | 9/10 | 5287 days | 5% |
| Soren Storeboerg | 8/10 | 5291 days | 5% |
| Hans Bos | 8/10 | 5357 days | 5% |
| Ute Janich | 10/10 | 5583 days | 5% |
| Christoph & Maria | 10/10 | 5621 days | 5% |
| Janey Chamberlain | 8/10 | 5622 days | 5% |
| K & J Overton | 9/10 | 5625 days | 5% |
| Barnhoorh | 8/10 | 5631 days | 5% |
| M Holierhoek | 7/10 | 5633 days | 4% |
| Hans and Astrid | 8/10 | 5973 days | 5% |
| George Lepple | 10/10 | 5989 days | 5% |
| Phil Bruce | 9/10 | 6002 days | 5% |
| Wetzel | 9/10 | 6003 days | 5% |
| Roos | 10/10 | 6010 days | 5% |
| Eva | 9/10 | 6022 days | 5% |
| Chris Kevin | 9/10 | 6033 days | 5% |
| selinab | 9/10 | 6079 days | 5% |
| Solveig Mosinski | 10/10 | 6098 days | 5% |
| StijnH | 9/10 | 6347 days | 5% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Kidnappers Walking Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.02% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.