Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Redwoods.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
The Redwoods
Valid Reviews
77 Valid Reviews
The The Redwoods experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
32% |
| 9/10 | 19 |
|
25% |
| 8/10 | 14 |
|
18% |
| 7/10 | 7 |
|
9% |
| 6/10 | 8 |
|
10% |
| 5/10 | 2 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
83.77% Average
The raw data average (mean) for all the The Redwoods valid reviews is 83.77% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
31% |
| 9/10 | 16 |
|
24% |
| 8/10 | 13 |
|
19% |
| 7/10 | 7 |
|
10% |
| 6/10 | 6 |
|
9% |
| 5/10 | 2 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
83.28% Average
The raw data average (mean) for all the The Redwoods face-to-face reviews is 83.28% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.65%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Mike Fricker | 10/10 | 357 days | 79.8 | 100% | |
| Mike Fricker | 10/10 | 357 days | 79.8 | 100% | |
| Chloe B | 10/10 | 599 days | 43.98 | 54% | |
| Rado Hank | 9/10 | 656 days |  |
35.54 | 44% |
| Michel and Susanne | 10/10 | 916 days | |
10.08 | 11% |
| Francesca Scott | 10/10 | 942 days | |
8.71 | 10% |
| Signe Frank-Lassoe | 10/10 | 943 days | |
8.66 | 10% |
| Thomas Kindler | 9/10 | 950 days | |
8.33 | 9% |
| Antoine | 10/10 | 978 days | |
7.17 | 8% |
| Jonathan Verschuuren | 7/10 | 981 days | |
6.42 | 7% |
| Maaike | 7/10 | 985 days | |
6.29 | 7% |
| Suzannah Hill | 9/10 | 991 days | |
6.71 | 7% |
| Tim | 8/10 | 1002 days | |
6.05 | 6% |
| Jendrik | 8/10 | 1002 days | |
6.05 | 6% |
| Maria Eriksson | 9/10 | 1002 days | |
6.37 | 7% |
| Susanne | 9/10 | 1003 days | |
6.34 | 7% |
| Josh Bird | 6/10 | 1004 days | |
5.24 | 5% |
| Jemima Brown | 7/10 | 1004 days | |
5.74 | 6% |
| Tome | 9/10 | 1008 days | |
6.2 | 6% |
| Leonie Brabers | 7/10 | 1019 days | |
5.38 | 5% |
| Evan Lloyd | 9/10 | 1023 days | |
5.82 | 6% |
| tinagermany111 | 10/10 | 1056 days | |
5.24 | 5% |
| Jacqui Sinclair | 10/10 | 1149 days | 4.92 | 5% | |
| Menguy Thibault | 8/10 | 1242 days | |
4.54 | 4% |
| Susanne Breudel | 9/10 | 1247 days | |
4.77 | 5% |
| Antonia Gillett | 10/10 | 1261 days | |
4.75 | 5% |
| Jeanne Minor | 10/10 | 1261 days | |
4.75 | 5% |
| Jonathan Foskett | 9/10 | 1266 days | |
4.74 | 5% |
| Pat Dye | 8/10 | 1268 days | |
4.5 | 4% |
| Ruben Toorwe | 6/10 | 1277 days | |
3.92 | 4% |
| Daniel | 8/10 | 1279 days | |
4.48 | 4% |
| Kay Radloft | 5/10 | 1291 days | |
3.81 | 3% |
| Patrick Baritz | 5/10 | 1306 days | |
3.79 | 3% |
| Leanna Wyer | 10/10 | 1307 days | |
4.68 | 5% |
| Matte Stemkowitz | 6/10 | 1310 days | |
3.88 | 3% |
| Mikkel Palleson | 1/10 | 1312 days | |
3.41 | 3% |
| Chris Simpson | 9/10 | 1321 days | |
4.66 | 4% |
| Iwona | 6/10 | 1351 days | |
3.83 | 3% |
| Ahmed Mohsen Aly | 6/10 | 1391 days | 3.78 | 3% | |
| Suzanne Vermeulen | 6/10 | 1422 days | 3.74 | 3% | |
| Zuzana Holubova | 6/10 | 1973 days | |
3.04 | 2% |
| Laina Black | 8/10 | 2001 days | |
3.44 | 3% |
| Ricky White | 9/10 | 2001 days | |
3.62 | 3% |
| Kathi | 9/10 | 2002 days | |
3.62 | 3% |
| Derek | 8/10 | 2012 days | |
3.42 | 3% |
| Rebecca Alt | 10/10 | 2064 days | |
3.53 | 3% |
| Romina Bolz | 7/10 | 2066 days | |
3.21 | 3% |
| Katya Verikaitis | 8/10 | 2360 days | |
2.92 | 2% |
| Gale Willcocks | 9/10 | 2360 days | |
3.07 | 2% |
| Ken Richardson | 10/10 | 2360 days | |
3.07 | 2% |
| Julian Roots | 9/10 | 2367 days | 3.06 | 2% | |
| Timo Maschke | 10/10 | 2448 days | |
2.94 | 2% |
| Birds Tubbs | 10/10 | 2717 days | |
2.53 | 2% |
| Hannah Bean | 10/10 | 2743 days | |
2.49 | 2% |
| Jim Addicott | 10/10 | 2745 days | |
2.49 | 2% |
| Stefan | 8/10 | 2746 days | |
2.36 | 2% |
| Mark & Beth Kaufman | 8/10 | 2827 days | |
2.25 | 1% |
| Lardy | 8/10 | 2840 days | |
2.23 | 1% |
| Matthew Franklin | 7/10 | 3100 days | |
1.77 | 1% |
| Anita Aleva | 10/10 | 3110 days | |
1.93 | 1% |
| Andrew Koster | 10/10 | 3111 days | |
1.93 | 1% |
| mr Schumader | 8/10 | 3112 days | |
1.83 | 1% |
| Stefan Morris | 4/10 | 3117 days | |
1.52 | 0% |
| Petersen | 10/10 | 3119 days | |
1.92 | 1% |
| C Gobl | 10/10 | 3125 days | |
1.91 | 1% |
| TheBigLebowski | 9/10 | 3157 days | 1.86 | 1% | |
| pipling | 9/10 | 3188 days | 1.81 | 1% | |
| Grant | 10/10 | 3384 days | |
1.52 | 0% |
| kempt | 8/10 | 3402 days | 1.41 | 0% | |
| Family_Thomsen | 10/10 | 3445 days | |
1.42 | 0% |
| Andy & Louise Dutton | 9/10 | 3450 days | |
1.42 | 0% |
| Will Jemma | 9/10 | 3476 days | |
1.38 | 0% |
| Irene Turley | 7/10 | 3486 days | |
1.24 | 0% |
| Mike Kirchner | 6/10 | 3487 days | |
1.13 | 0% |
| Sandie Chan | 10/10 | 3537 days | |
1.28 | 0% |
| robineth | 9/10 | 3546 days | |
1.27 | 0% |
| Lionel Mouesca | 8/10 | 3565 days | |
1.18 | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Redwoods does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
91%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.