Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for The Redwoods.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Nick Morrison
Rankers owner
The Redwoods
Valid Reviews
77 Valid Reviews
The The Redwoods experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
32% |
| 9/10 | 19 |
|
25% |
| 8/10 | 14 |
|
18% |
| 7/10 | 7 |
|
9% |
| 6/10 | 8 |
|
10% |
| 5/10 | 2 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
83.77% Average
The raw data average (mean) for all the The Redwoods valid reviews is 83.77% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
31% |
| 9/10 | 16 |
|
24% |
| 8/10 | 13 |
|
19% |
| 7/10 | 7 |
|
10% |
| 6/10 | 6 |
|
9% |
| 5/10 | 2 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
83.28% Average
The raw data average (mean) for all the The Redwoods face-to-face reviews is 83.28% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Mike Fricker | 10/10 | 235 days | 91.25 | 100% | |
| Mike Fricker | 10/10 | 235 days | 91.25 | 100% | |
| Chloe B | 10/10 | 478 days | 63.79 | 69% | |
| Rado Hank | 9/10 | 534 days |  |
65.78 | 71% |
| Michel and Susanne | 10/10 | 794 days | |
23.23 | 24% |
| Francesca Scott | 10/10 | 820 days | |
20.38 | 21% |
| Signe Frank-Lassoe | 10/10 | 821 days | |
20.28 | 20% |
| Thomas Kindler | 9/10 | 828 days | |
19.56 | 20% |
| Antoine | 10/10 | 856 days | |
16.86 | 17% |
| Jonathan Verschuuren | 7/10 | 859 days | |
16.59 | 16% |
| Maaike | 7/10 | 863 days | |
16.23 | 16% |
| Suzannah Hill | 9/10 | 869 days | |
15.71 | 15% |
| Tim | 8/10 | 880 days | |
14.79 | 14% |
| Jendrik | 8/10 | 880 days | |
14.79 | 14% |
| Maria Eriksson | 9/10 | 880 days | |
14.79 | 14% |
| Susanne | 9/10 | 881 days | |
14.71 | 14% |
| Josh Bird | 6/10 | 882 days | |
14.63 | 14% |
| Jemima Brown | 7/10 | 882 days | |
14.63 | 14% |
| Tome | 9/10 | 886 days | |
14.31 | 14% |
| Leonie Brabers | 7/10 | 897 days | |
13.45 | 13% |
| Evan Lloyd | 9/10 | 901 days | |
13.16 | 12% |
| tinagermany111 | 10/10 | 935 days | |
10.87 | 10% |
| Jacqui Sinclair | 10/10 | 1027 days | 5.73 | 4% | |
| Menguy Thibault | 8/10 | 1120 days | |
5.96 | 4% |
| Susanne Breudel | 9/10 | 1125 days | |
5.95 | 4% |
| Antonia Gillett | 10/10 | 1139 days | |
5.93 | 4% |
| Jeanne Minor | 10/10 | 1139 days | |
5.93 | 4% |
| Jonathan Foskett | 9/10 | 1144 days | |
5.92 | 4% |
| Pat Dye | 8/10 | 1146 days | |
5.92 | 4% |
| Ruben Toorwe | 6/10 | 1155 days | |
5.9 | 4% |
| Daniel | 8/10 | 1157 days | |
5.9 | 4% |
| Kay Radloft | 5/10 | 1169 days | |
5.88 | 4% |
| Patrick Baritz | 5/10 | 1184 days | |
5.85 | 4% |
| Leanna Wyer | 10/10 | 1185 days | |
5.85 | 4% |
| Matte Stemkowitz | 6/10 | 1188 days | |
5.85 | 4% |
| Mikkel Palleson | 1/10 | 1190 days | |
5.11 | 3% |
| Chris Simpson | 9/10 | 1199 days | |
5.83 | 4% |
| Iwona | 6/10 | 1229 days | |
5.78 | 4% |
| Ahmed Mohsen Aly | 6/10 | 1269 days | 4.76 | 3% | |
| Suzanne Vermeulen | 6/10 | 1301 days | 4.72 | 3% | |
| Zuzana Holubova | 6/10 | 1851 days | |
4.76 | 3% |
| Laina Black | 8/10 | 1879 days | |
4.71 | 3% |
| Ricky White | 9/10 | 1879 days | |
4.71 | 3% |
| Kathi | 9/10 | 1880 days | |
4.71 | 3% |
| Derek | 8/10 | 1890 days | |
4.69 | 3% |
| Rebecca Alt | 10/10 | 1942 days | |
4.61 | 3% |
| Romina Bolz | 7/10 | 1944 days | |
4.6 | 3% |
| Katya Verikaitis | 8/10 | 2238 days | |
4.12 | 2% |
| Gale Willcocks | 9/10 | 2238 days | |
4.12 | 2% |
| Ken Richardson | 10/10 | 2238 days | |
4.12 | 2% |
| Julian Roots | 9/10 | 2245 days | 3.42 | 2% | |
| Timo Maschke | 10/10 | 2326 days | |
3.98 | 2% |
| Birds Tubbs | 10/10 | 2595 days | |
3.53 | 2% |
| Hannah Bean | 10/10 | 2621 days | |
3.49 | 2% |
| Jim Addicott | 10/10 | 2623 days | |
3.49 | 2% |
| Stefan | 8/10 | 2624 days | |
3.49 | 2% |
| Mark & Beth Kaufman | 8/10 | 2705 days | |
3.35 | 2% |
| Lardy | 8/10 | 2718 days | |
3.33 | 1% |
| Matthew Franklin | 7/10 | 2978 days | |
2.9 | 1% |
| Anita Aleva | 10/10 | 2988 days | |
2.89 | 1% |
| Andrew Koster | 10/10 | 2989 days | |
2.89 | 1% |
| mr Schumader | 8/10 | 2990 days | |
2.88 | 1% |
| Stefan Morris | 4/10 | 2995 days | |
2.71 | 1% |
| Petersen | 10/10 | 2997 days | |
2.87 | 1% |
| C Gobl | 10/10 | 3003 days | |
2.86 | 1% |
| TheBigLebowski | 9/10 | 3035 days | 2.34 | 0% | |
| pipling | 9/10 | 3066 days | 2.3 | 0% | |
| Grant | 10/10 | 3262 days | |
2.44 | 0% |
| kempt | 8/10 | 3280 days | 2.01 | 0% | |
| Family_Thomsen | 10/10 | 3323 days | |
2.34 | 0% |
| Andy & Louise Dutton | 9/10 | 3328 days | |
2.33 | 0% |
| Will Jemma | 9/10 | 3354 days | |
2.29 | 0% |
| Irene Turley | 7/10 | 3364 days | |
2.27 | 0% |
| Mike Kirchner | 6/10 | 3365 days | |
2.27 | 0% |
| Sandie Chan | 10/10 | 3415 days | |
2.19 | 0% |
| robineth | 9/10 | 3424 days | |
2.17 | 0% |
| Lionel Mouesca | 8/10 | 3443 days | |
2.14 | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. The Redwoods does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
89%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.