Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Travel NZ Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Travel NZ Motorhomes

Valid Reviews

135 Valid Reviews

The Travel NZ Motorhomes experience has a total of 135 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 135 valid reviews:

Rating Count Percentage
10/10 82
61%
9/10 33
24%
8/10 14
10%
7/10 2
1%
6/10 0
0%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 2
1%

92.67% Average

The raw data average (mean) for all the Travel NZ Motorhomes valid reviews is 92.67% and is based on 135 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 135 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 0
0%
8/10 3
75%
7/10 1
25%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

77.50% Average

The raw data average (mean) for all the Travel NZ Motorhomes face-to-face reviews is 77.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.51%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Glen 9/10 106 days 100%
Cathrin and Markus Buckley 9/10 106 days 100%
Diane E Maurice 10/10 137 days 99%
Olga 10/10 168 days 97%
Jason Salle 9/10 229 days 93%
Amanda Robb 9/10 259 days 91%
Greg Poole 8/10 259 days 86%
Kathie Russell 10/10 289 days 88%
Matt 10/10 290 days 88%
Stephen Tanner 10/10 321 days 85%
Penny 10/10 351 days 82%
Bill Hayes 10/10 442 days 70%
Paul Finnegan 10/10 443 days 70%
Matthias Sozzi 10/10 471 days 66%
Rob from Suffolk, UK 9/10 472 days 66%
Neil Holland 10/10 472 days 66%
Mike 8/10 472 days 63%
Nathalie & Andy 10/10 503 days 61%
Mike Russell 10/10 503 days 61%
Vikki O'Sullivan 10/10 503 days 61%
James Ryan 8/10 503 days 58%
Adrian Baer 10/10 533 days 56%
Max Stevens 10/10 534 days 56%
Angela Hains 10/10 563 days 51%
Helen S 10/10 564 days 51%
Tanya Bottomley 10/10 564 days 51%
wendy legge 10/10 624 days 41%
Michelle 10/10 778 days 21%
lucy Ashenden 10/10 778 days 21%
Fabian 10/10 809 days 18%
Nicole 10/10 837 days 16%
Del C 10/10 837 days 16%
Daniel 10/10 837 days 16%
Hedde Ringel 9/10 837 days 16%
David 9/10 868 days 13%
Daphne Johnston 10/10 898 days 11%
Salla Vainio 10/10 899 days 11%
Nikki de Coninck 10/10 899 days 11%
Pete Welply 10/10 929 days 10%
Linda 10/10 960 days 8%
Joe Harney 10/10 990 days 7%
Roger Bayliss 10/10 1113 days 5%
Amanda Cleghorn 9/10 1143 days 5%
John and Jan Loxley 9/10 1143 days 5%
Maree 10/10 1143 days 5%
Keith and Jan 10/10 1174 days 5%
Bonnie Murphy 9/10 1201 days 5%
H Phillips 10/10 1202 days 5%
Glyn Jones 10/10 1202 days 5%
john dunn 1/10 1263 days 3%
Lords 10/10 1263 days 5%
Aruna Narandran 9/10 1264 days 5%
Mat Frei 10/10 1264 days 5%
Jeff Carmody 10/10 1293 days 5%
Louis DeMais 10/10 1324 days 5%
Emma 10/10 1386 days 4%
NonoBaba 9/10 1538 days 4%
Leslie Lindeman 4/10 1872 days 3%
Eva Rodriguez 2/10 1903 days 3%
Abby Hall 10/10 1963 days 3%
Jiri Lucius 10/10 1994 days 3%
Adrian Sant 10/10 2269 days 3%
Brendon 9/10 2420 days 2%
Joe Harney 10/10 2450 days 2%
Phil D 10/10 2604 days 2%
Camilla Suche 10/10 2604 days 2%
Marielle Stuij 10/10 2604 days 2%
Denise Ewbank 8/10 2650 days 1%
Tobias Rischer 9/10 2663 days 2%
Nicole O 9/10 2694 days 2%
Karen Bailey 10/10 2694 days 2%
Rhonda Marsden 9/10 2694 days 2%
Garry Blower 10/10 2725 days 2%
Joakim Ryman 10/10 2725 days 2%
MrsF 10/10 2786 days 2%
Bart70 9/10 2786 days 2%
Gordylow 10/10 2878 days 2%
SouthernKiwi 9/10 2939 days 1%
richard edgerton 7/10 2969 days 1%
Tom 9/10 2969 days 1%
Anne_Range 10/10 3000 days 1%
Nico Saunders 9/10 3000 days 1%
armelle gaurier 9/10 3028 days 1%
Alan Jenkins 9/10 3028 days 1%
Bruce Marshall 10/10 3059 days 1%
waitara 8/10 3059 days 1%
Marcel and Gerrie Jonkman 9/10 3059 days 1%
John McMahon 10/10 3059 days 1%
Ron 8/10 3094 days 1%
mike12345 9/10 3120 days 1%
Stitchymanda 10/10 3120 days 1%
corley 10/10 3151 days 1%
ortrae 8/10 3334 days 1%
Jen Sweeting 8/10 3352 days 0%
Rod100 10/10 3365 days 1%
Meredith 9/10 3425 days 0%
Alistair 10/10 3425 days 0%
glenj 9/10 3486 days 0%
Trish Farrimond 9/10 3486 days 0%
Annie_C_Scott 8/10 3486 days 0%
GARRYBLOWER 10/10 3486 days 0%
Carolyn1 9/10 3517 days 0%
tankman 10/10 3517 days 0%
Sacoetzee 9/10 3517 days 0%
Aaron 10/10 3547 days 0%
Cid 10/10 3578 days 0%
Steve 9/10 3578 days 0%
Free_Spirit 10/10 3578 days 0%
Telfer 9/10 3609 days 0%
Aileen_Lowe1 10/10 3609 days 0%
Bruceadamscars 10/10 3609 days 0%
JackieT 10/10 3609 days 0%
quickshift1 10/10 3639 days 0%
Adam 10/10 3639 days 0%
Happy_Camper 10/10 3639 days 0%
mikef1 8/10 3670 days 1%
vand 10/10 3670 days 1%
Veronique1 10/10 3670 days 1%
richk 10/10 3700 days 1%
shredder 10/10 3700 days 1%
moir 9/10 3731 days 1%
agmgwilson 10/10 3731 days 1%
jeffmorris 10/10 3731 days 1%
dmorris 8/10 3759 days 1%
campbell_trueman 10/10 3790 days 1%
Clive 10/10 3790 days 1%
TonyandAmisha 10/10 3821 days 1%
marty354 10/10 3851 days 1%
DAVIDPRITCHARD 8/10 3882 days 1%
mgpss 9/10 3943 days 1%
Reilly 8/10 3974 days 1%
AndrewNess 8/10 4004 days 1%
pbayard 10/10 4065 days 1%
Mike Peirce 7/10 4090 days 0%
MikeGreen 1/10 4096 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Travel NZ Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.12% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 94 days. The Travel NZ Motorhomes experience has 3 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Travel NZ Motorhomes experience has been adjusted for 45 days. Adjustments are according to the following table.

Days Adjustment
42 -0.57%
43 -0.59%
44 -0.60%
45 -0.62%
46 -0.63%
47 -0.64%
48 -0.66%

Final Ranking Score

93%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.