Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Travel NZ Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Travel NZ Motorhomes

Valid Reviews

94 Valid Reviews

The Travel NZ Motorhomes experience has a total of 94 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 94 valid reviews:

Rating Count Percentage
10/10 51
54%
9/10 26
28%
8/10 11
12%
7/10 2
2%
6/10 0
0%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 2
2%

90.85% Average

The raw data average (mean) for all the Travel NZ Motorhomes valid reviews is 90.85% and is based on 94 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 94 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 0
0%
8/10 3
75%
7/10 1
25%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

77.50% Average

The raw data average (mean) for all the Travel NZ Motorhomes face-to-face reviews is 77.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.60%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Roger Bayliss 10/10 147 days 96.58 100%
Amanda Cleghorn 9/10 177 days 95.04 98%
John and Jan Loxley 9/10 177 days 95.04 98%
Maree 10/10 177 days 95.04 98%
Keith and Jan 10/10 208 days 93.14 96%
Bonnie Murphy 9/10 236 days 91.17 94%
H Phillips 10/10 236 days 91.17 94%
Glyn Jones 10/10 236 days 91.17 94%
john dunn 1/10 298 days 73.04 75%
Lords 10/10 298 days 85.93 89%
Aruna Narandran 9/10 298 days 85.93 89%
Mat Frei 10/10 298 days 85.93 89%
Jeff Carmody 10/10 328 days 82.95 86%
Louis DeMais 10/10 359 days 79.58 82%
Emma 10/10 420 days 72.05 74%
NonoBaba 9/10 573 days 48.18 49%
Leslie Lindeman 4/10 907 days 9.86 8%
Eva Rodriguez 2/10 938 days 7.84 6%
Abby Hall 10/10 998 days 6.49 5%
Jiri Lucius 10/10 1029 days 5.69 4%
Adrian Sant 10/10 1304 days 4.71 3%
Brendon 9/10 1455 days 4.51 3%
Joe Harney 10/10 1485 days 4.47 3%
Phil D 10/10 1638 days 4.26 3%
Camilla Suche 10/10 1638 days 4.26 3%
Marielle Stuij 10/10 1638 days 4.26 3%
Denise Ewbank 8/10 1684 days true 5.03 3%
Tobias Rischer 9/10 1697 days 4.18 2%
Nicole O 9/10 1728 days 4.13 2%
Karen Bailey 10/10 1728 days 4.13 2%
Rhonda Marsden 9/10 1728 days 4.13 2%
Garry Blower 10/10 1759 days 4.09 2%
Joakim Ryman 10/10 1759 days 4.09 2%
MrsF 10/10 1820 days 4.01 2%
Bart70 9/10 1820 days 4.01 2%
Gordylow 10/10 1912 days 3.88 2%
SouthernKiwi 9/10 1973 days 3.8 2%
richard edgerton 7/10 2003 days 3.76 2%
Tom 9/10 2003 days 3.76 2%
Anne_Range 10/10 2034 days 3.71 2%
Nico Saunders 9/10 2034 days 3.71 2%
armelle gaurier 9/10 2062 days 3.68 2%
Alan Jenkins 9/10 2062 days 3.68 2%
Bruce Marshall 10/10 2093 days 3.63 2%
waitara 8/10 2093 days 3.63 2%
Marcel and Gerrie Jonkman 9/10 2093 days 3.63 2%
John McMahon 10/10 2093 days 3.63 2%
Ron 8/10 2128 days true 4.3 3%
mike12345 9/10 2154 days 3.55 2%
Stitchymanda 10/10 2154 days 3.55 2%
corley 10/10 2185 days 3.51 2%
ortrae 8/10 2368 days 3.26 1%
Jen Sweeting 8/10 2386 days true 3.88 2%
Rod100 10/10 2399 days 3.21 1%
Meredith 9/10 2459 days 3.13 1%
Alistair 10/10 2459 days 3.13 1%
glenj 9/10 2520 days 3.05 1%
Trish Farrimond 9/10 2520 days 3.05 1%
Annie_C_Scott 8/10 2520 days 3.05 1%
GARRYBLOWER 10/10 2520 days 3.05 1%
Carolyn1 9/10 2551 days 3.01 1%
tankman 10/10 2551 days 3.01 1%
Sacoetzee 9/10 2551 days 3.01 1%
Aaron 10/10 2581 days 2.96 1%
Cid 10/10 2612 days 2.92 1%
Steve 9/10 2612 days 2.92 1%
Free_Spirit 10/10 2612 days 2.92 1%
Telfer 9/10 2643 days 2.88 1%
Aileen_Lowe1 10/10 2643 days 2.88 1%
Bruceadamscars 10/10 2643 days 2.88 1%
JackieT 10/10 2643 days 2.88 1%
quickshift1 10/10 2673 days 2.84 1%
Adam 10/10 2673 days 2.84 1%
Happy_Camper 10/10 2673 days 2.84 1%
mikef1 8/10 2704 days 2.8 1%
vand 10/10 2704 days 2.8 1%
Veronique1 10/10 2704 days 2.8 1%
richk 10/10 2734 days 2.75 1%
shredder 10/10 2734 days 2.75 1%
moir 9/10 2765 days 2.71 1%
agmgwilson 10/10 2765 days 2.71 1%
jeffmorris 10/10 2765 days 2.71 1%
dmorris 8/10 2793 days 2.67 1%
campbell_trueman 10/10 2824 days 2.63 1%
Clive 10/10 2824 days 2.63 1%
TonyandAmisha 10/10 2855 days 2.59 1%
marty354 10/10 2885 days 2.55 1%
DAVIDPRITCHARD 8/10 2916 days 2.51 1%
mgpss 9/10 2977 days 2.42 1%
Reilly 8/10 3008 days 2.38 1%
AndrewNess 8/10 3038 days 2.34 0%
pbayard 10/10 3099 days 2.25 0%
Mike Peirce 7/10 3124 days true 2.66 1%
MikeGreen 1/10 3130 days 1.88 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Travel NZ Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.68% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Travel NZ Motorhomes experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Travel NZ Motorhomes experience has been adjusted for 84 days. Adjustments are according to the following table.

Days Adjustment
81 -1.62%
82 -1.64%
83 -1.66%
84 -1.68%
85 -1.70%
86 -1.72%
87 -1.74%

Final Ranking Score

87%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.