Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Travel NZ Motorhomes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Travel NZ Motorhomes

Valid Reviews

95 Valid Reviews

The Travel NZ Motorhomes experience has a total of 95 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 95 valid reviews:

Rating Count Percentage
10/10 52
55%
9/10 26
27%
8/10 11
12%
7/10 2
2%
6/10 0
0%
5/10 0
0%
4/10 1
1%
3/10 0
0%
2/10 1
1%
1/10 2
2%

90.95% Average

The raw data average (mean) for all the Travel NZ Motorhomes valid reviews is 90.95% and is based on 95 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

4 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 95 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 4 face-to-face reviews:

Rating Count Percentage
10/10 0
0%
9/10 0
0%
8/10 3
75%
7/10 1
25%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

77.50% Average

The raw data average (mean) for all the Travel NZ Motorhomes face-to-face reviews is 77.50% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Joe Harney 10/10 76 days 99.08 100%
Roger Bayliss 10/10 199 days 93.72 94%
Amanda Cleghorn 9/10 229 days 91.69 92%
John and Jan Loxley 9/10 229 days 91.69 92%
Maree 10/10 229 days 91.69 92%
Keith and Jan 10/10 260 days 89.29 90%
Bonnie Murphy 9/10 287 days 86.95 88%
H Phillips 10/10 288 days 86.86 87%
Glyn Jones 10/10 288 days 86.86 87%
john dunn 1/10 349 days 68.59 69%
Lords 10/10 349 days 80.7 81%
Aruna Narandran 9/10 350 days 80.59 81%
Mat Frei 10/10 350 days 80.59 81%
Jeff Carmody 10/10 379 days 77.24 78%
Louis DeMais 10/10 410 days 73.36 74%
Emma 10/10 472 days 64.7 65%
NonoBaba 9/10 624 days 40.15 39%
Leslie Lindeman 4/10 958 days 7.42 6%
Eva Rodriguez 2/10 989 days 5.97 4%
Abby Hall 10/10 1049 days 5.34 4%
Jiri Lucius 10/10 1080 days 5.04 3%
Adrian Sant 10/10 1355 days 4.64 3%
Brendon 9/10 1506 days 4.44 3%
Joe Harney 10/10 1536 days 4.4 3%
Phil D 10/10 1690 days 4.18 2%
Camilla Suche 10/10 1690 days 4.18 2%
Marielle Stuij 10/10 1690 days 4.18 2%
Denise Ewbank 8/10 1736 days true 4.95 3%
Tobias Rischer 9/10 1749 days 4.1 2%
Nicole O 9/10 1780 days 4.06 2%
Karen Bailey 10/10 1780 days 4.06 2%
Rhonda Marsden 9/10 1780 days 4.06 2%
Garry Blower 10/10 1811 days 4.02 2%
Joakim Ryman 10/10 1811 days 4.02 2%
MrsF 10/10 1872 days 3.94 2%
Bart70 9/10 1872 days 3.94 2%
Gordylow 10/10 1964 days 3.81 2%
SouthernKiwi 9/10 2025 days 3.73 2%
richard edgerton 7/10 2055 days 3.68 2%
Tom 9/10 2055 days 3.68 2%
Anne_Range 10/10 2086 days 3.64 2%
Nico Saunders 9/10 2086 days 3.64 2%
armelle gaurier 9/10 2114 days 3.6 2%
Alan Jenkins 9/10 2114 days 3.6 2%
Bruce Marshall 10/10 2145 days 3.56 2%
waitara 8/10 2145 days 3.56 2%
Marcel and Gerrie Jonkman 9/10 2145 days 3.56 2%
John McMahon 10/10 2145 days 3.56 2%
Ron 8/10 2180 days true 4.22 2%
mike12345 9/10 2206 days 3.48 2%
Stitchymanda 10/10 2206 days 3.48 2%
corley 10/10 2237 days 3.44 2%
ortrae 8/10 2420 days 3.18 1%
Jen Sweeting 8/10 2438 days true 3.79 2%
Rod100 10/10 2451 days 3.14 1%
Meredith 9/10 2511 days 3.06 1%
Alistair 10/10 2511 days 3.06 1%
glenj 9/10 2572 days 2.98 1%
Trish Farrimond 9/10 2572 days 2.98 1%
Annie_C_Scott 8/10 2572 days 2.98 1%
GARRYBLOWER 10/10 2572 days 2.98 1%
Carolyn1 9/10 2603 days 2.93 1%
tankman 10/10 2603 days 2.93 1%
Sacoetzee 9/10 2603 days 2.93 1%
Aaron 10/10 2633 days 2.89 1%
Cid 10/10 2664 days 2.85 1%
Steve 9/10 2664 days 2.85 1%
Free_Spirit 10/10 2664 days 2.85 1%
Telfer 9/10 2695 days 2.81 1%
Aileen_Lowe1 10/10 2695 days 2.81 1%
Bruceadamscars 10/10 2695 days 2.81 1%
JackieT 10/10 2695 days 2.81 1%
quickshift1 10/10 2725 days 2.77 1%
Adam 10/10 2725 days 2.77 1%
Happy_Camper 10/10 2725 days 2.77 1%
mikef1 8/10 2756 days 2.72 1%
vand 10/10 2756 days 2.72 1%
Veronique1 10/10 2756 days 2.72 1%
richk 10/10 2786 days 2.68 1%
shredder 10/10 2786 days 2.68 1%
moir 9/10 2817 days 2.64 1%
agmgwilson 10/10 2817 days 2.64 1%
jeffmorris 10/10 2817 days 2.64 1%
dmorris 8/10 2845 days 2.6 1%
campbell_trueman 10/10 2876 days 2.56 1%
Clive 10/10 2876 days 2.56 1%
TonyandAmisha 10/10 2907 days 2.52 1%
marty354 10/10 2937 days 2.48 1%
DAVIDPRITCHARD 8/10 2968 days 2.43 1%
mgpss 9/10 3029 days 2.35 1%
Reilly 8/10 3060 days 2.31 1%
AndrewNess 8/10 3090 days 2.27 0%
pbayard 10/10 3151 days 2.18 0%
Mike Peirce 7/10 3176 days true 2.58 1%
MikeGreen 1/10 3182 days 1.82 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Travel NZ Motorhomes experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-2.83% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner. There may be an adjustment if an experience hasn't received any reviews within the last 60 days.

The Travel NZ Motorhomes experience has 1 recent ranking. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.83%
2 -2.33%
3 -1.50%
4 -0.67%
5 -0.17%
6 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. However the Travel NZ Motorhomes experience does not meet the criteria for any adjustment.

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.