Ranking Score Explained
Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Penguin Watch.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Curio Bay Penguin Watch
Valid Reviews
63 Valid Reviews
The Curio Bay Penguin Watch experience has a total of 64 reviews. There are 63 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 63 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
46% |
| 9/10 | 23 |
|
37% |
| 8/10 | 8 |
|
13% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.22% Average
The raw data average (mean) for all the Curio Bay Penguin Watch valid reviews is 92.22% and is based on 63 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
60 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 63 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 60 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
45% |
| 9/10 | 23 |
|
38% |
| 8/10 | 7 |
|
12% |
| 7/10 | 2 |
|
3% |
| 6/10 | 1 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.17% Average
The raw data average (mean) for all the Curio Bay Penguin Watch face-to-face reviews is 92.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.35%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Face-to-Face | Weight | Relative Weight |
|---|---|---|---|---|---|
| Melinda Pyke | 10/10 | 703 days | 29.35 | 100% | |
| Patrick | 10/10 | 1343 days |  |
4.51 | 15% |
| Sandra | 10/10 | 1627 days | |
3.96 | 13% |
| Lindsay Dell | 10/10 | 1640 days | |
3.93 | 13% |
| Martina | 9/10 | 1654 days | |
3.91 | 13% |
| Konstantin Bücheler | 10/10 | 1694 days | 3.83 | 13% | |
| Regula Hammer | 9/10 | 1970 days | |
3.29 | 11% |
| Sue Strebe | 9/10 | 2001 days | |
3.23 | 11% |
| Samuel Tohko | 10/10 | 2056 days | |
3.12 | 11% |
| Jakub Stastny | 10/10 | 2318 days | |
2.61 | 9% |
| Hadar | 9/10 | 2352 days | |
2.54 | 9% |
| Ennico | 10/10 | 2360 days | |
2.52 | 9% |
| Max Stein | 8/10 | 2367 days | |
2.39 | 8% |
| Anouck Roudet | 10/10 | 2369 days | |
2.51 | 9% |
| Anne and Steve Bartlett | 8/10 | 2399 days | |
2.33 | 8% |
| Sarah Strong | 10/10 | 2400 days | |
2.45 | 8% |
| Daniel McAlpine | 10/10 | 2412 days | |
2.42 | 8% |
| Kellie | 8/10 | 2412 days | |
2.3 | 8% |
| Omri Ifrsh | 10/10 | 2688 days | |
1.88 | 6% |
| Trine Ellegaard | 10/10 | 2696 days | |
1.87 | 6% |
| Stientje van den Heuvel | 9/10 | 2699 days | |
1.86 | 6% |
| Tom Somers | 8/10 | 2699 days | |
1.77 | 6% |
| Engelstatter | 9/10 | 2716 days | |
1.83 | 6% |
| Renate | 10/10 | 2716 days | |
1.83 | 6% |
| Enna Keet | 9/10 | 2725 days | |
1.81 | 6% |
| Hanneke P | 8/10 | 2772 days | 1.63 | 6% | |
| Frans Derks | 10/10 | 2796 days | |
1.67 | 6% |
| Lucie | 10/10 | 2808 days | |
1.65 | 6% |
| Manuela and Thomas | 8/10 | 2809 days | |
1.56 | 5% |
| Andreas Schacke | 9/10 | 3063 days | |
1.15 | 4% |
| Alan Brady | 9/10 | 3075 days | |
1.13 | 4% |
| Fritschi | 9/10 | 3080 days | |
1.12 | 4% |
| Dieter Mangold | 9/10 | 3090 days | |
1.1 | 4% |
| Karin | 9/10 | 3090 days | |
1.1 | 4% |
| Rebecca Doehl | 9/10 | 3091 days | |
1.09 | 4% |
| Gabriele Wendt | 10/10 | 3092 days | |
1.09 | 4% |
| John A Jerome | 10/10 | 3093 days | |
1.09 | 4% |
| Christine | 10/10 | 3425 days | |
0.44 | 2% |
| Leroy Dimitri | 10/10 | 3426 days | |
0.44 | 1% |
| Ian & Gill Johnson | 9/10 | 3428 days | |
0.43 | 1% |
| Stefanie | 7/10 | 3429 days | |
0.39 | 1% |
| Mel | 10/10 | 3430 days | |
0.43 | 1% |
| Jacob | 9/10 | 3431 days | |
0.43 | 1% |
| Oppenoorth | 9/10 | 3432 days | |
0.43 | 1% |
| Malcolm McLean | 9/10 | 3434 days | |
0.42 | 1% |
| Gary Koehler | 10/10 | 3435 days | |
0.42 | 1% |
| Natthien Le Gall | 9/10 | 3445 days | |
0.4 | 1% |
| Nicolas | 9/10 | 3445 days | |
0.4 | 1% |
| Bucher Weruer | 10/10 | 3448 days | |
0.4 | 1% |
| Paul Smith | 8/10 | 3450 days | |
0.37 | 1% |
| Hartmut Vogt | 10/10 | 3460 days | |
0.37 | 1% |
| Teum and Orselien | 9/10 | 3460 days | |
0.37 | 1% |
| Andy Martin | 10/10 | 3461 days | |
0.37 | 1% |
| Einar | 9/10 | 3797 days | |
0.0 | 0% |
| John Mathers | 6/10 | 3818 days | |
0.0 | 0% |
| Marsden | 10/10 | 3818 days | |
0.0 | 0% |
| Lehmann | 10/10 | 3819 days | |
0.0 | 0% |
| J Kempeneers | 8/10 | 3823 days | |
0.0 | 0% |
| Elizabeth E | 7/10 | 3853 days | |
0.0 | 0% |
| Yvonne German | 10/10 | 3854 days | |
0.0 | 0% |
| kay and colin | 9/10 | 3868 days | |
0.0 | 0% |
| koellner | 9/10 | 3897 days | |
0.0 | 0% |
| Andrea and Craig Swinson | 10/10 | 3923 days | |
0.0 | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Penguin Watch does not meet the criteria for any of these adjustments to apply.
Final Ranking Score
95%
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.