Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Penguin Watch.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
63 Valid Reviews
The Curio Bay Penguin Watch experience has a total of 64 reviews. There are 63 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 63 valid reviews:
The raw data average (mean) for all the Curio Bay Penguin Watch valid reviews is 92.22% and is based on 63 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
60 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 63 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 60 face-to-face reviews:
The raw data average (mean) for all the Curio Bay Penguin Watch face-to-face reviews is 92.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Melinda Pyke||10/10||387 days||76.27||100%|
|Lindsay Dell||10/10||1324 days||4.61||5%|
|Konstantin Bücheler||10/10||1378 days||4.52||5%|
|Regula Hammer||9/10||1654 days||4.04||4%|
|Sue Strebe||9/10||1685 days||3.99||4%|
|Samuel Tohko||10/10||1740 days||3.9||4%|
|Jakub Stastny||10/10||2002 days||3.45||4%|
|Max Stein||8/10||2051 days||3.19||3%|
|Anouck Roudet||10/10||2053 days||3.36||4%|
|Anne and Steve Bartlett||8/10||2083 days||3.14||3%|
|Sarah Strong||10/10||2084 days||3.31||3%|
|Daniel McAlpine||10/10||2096 days||3.29||3%|
|Omri Ifrsh||10/10||2372 days||2.81||3%|
|Trine Ellegaard||10/10||2380 days||2.8||3%|
|Stientje van den Heuvel||9/10||2383 days||2.79||3%|
|Tom Somers||8/10||2383 days||2.65||3%|
|Enna Keet||9/10||2409 days||2.75||3%|
|Hanneke P||8/10||2456 days||2.54||2%|
|Frans Derks||10/10||2480 days||2.63||3%|
|Manuela and Thomas||8/10||2493 days||2.48||2%|
|Andreas Schacke||9/10||2747 days||2.17||2%|
|Alan Brady||9/10||2759 days||2.15||2%|
|Dieter Mangold||9/10||2774 days||2.13||2%|
|Rebecca Doehl||9/10||2775 days||2.12||2%|
|Gabriele Wendt||10/10||2776 days||2.12||2%|
|John A Jerome||10/10||2777 days||2.12||2%|
|Leroy Dimitri||10/10||3110 days||1.55||1%|
|Ian & Gill Johnson||9/10||3112 days||1.55||1%|
|Malcolm McLean||9/10||3118 days||1.54||1%|
|Gary Koehler||10/10||3119 days||1.53||1%|
|Natthien Le Gall||9/10||3129 days||1.52||1%|
|Bucher Weruer||10/10||3132 days||1.51||1%|
|Paul Smith||8/10||3134 days||1.43||1%|
|Hartmut Vogt||10/10||3144 days||1.49||1%|
|Teum and Orselien||9/10||3144 days||1.49||1%|
|Andy Martin||10/10||3145 days||1.49||1%|
|John Mathers||6/10||3502 days||0.73||0%|
|J Kempeneers||8/10||3507 days||0.83||0%|
|Elizabeth E||7/10||3537 days||0.74||0%|
|Yvonne German||10/10||3538 days||0.82||0%|
|kay and colin||9/10||3552 days||0.79||0%|
|Andrea and Craig Swinson||10/10||3607 days||0.7||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Penguin Watch does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.