Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Penguin Watch.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Curio Bay Penguin Watch

Valid Reviews

64 Valid Reviews

The Curio Bay Penguin Watch experience has a total of 65 reviews. There are 64 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 64 valid reviews:

Rating Count Percentage
10/10 29
45%
9/10 23
36%
8/10 8
13%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

91.41% Average

The raw data average (mean) for all the Curio Bay Penguin Watch valid reviews is 91.41% and is based on 64 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 64 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 27
45%
9/10 23
38%
8/10 7
12%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.17% Average

The raw data average (mean) for all the Curio Bay Penguin Watch face-to-face reviews is 92.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

70.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Justin White 4/10 220 days 100%
Melinda Pyke 10/10 981 days 9%
Patrick 10/10 1621 days 5%
Sandra 10/10 1905 days 4%
Lindsay Dell 10/10 1918 days 4%
Martina 9/10 1932 days 4%
Konstantin Bücheler 10/10 1972 days 4%
Regula Hammer 9/10 2248 days 3%
Sue Strebe 9/10 2279 days 3%
Samuel Tohko 10/10 2334 days 3%
Jakub Stastny 10/10 2596 days 2%
Hadar 9/10 2630 days 2%
Ennico 10/10 2638 days 2%
Max Stein 8/10 2645 days 2%
Anouck Roudet 10/10 2647 days 2%
Anne and Steve Bartlett 8/10 2677 days 2%
Sarah Strong 10/10 2678 days 2%
Daniel McAlpine 10/10 2690 days 2%
Kellie 8/10 2690 days 2%
Omri Ifrsh 10/10 2966 days 1%
Trine Ellegaard 10/10 2974 days 1%
Stientje van den Heuvel 9/10 2977 days 1%
Tom Somers 8/10 2977 days 1%
Engelstatter 9/10 2994 days 1%
Renate 10/10 2994 days 1%
Enna Keet 9/10 3003 days 1%
Hanneke P 8/10 3050 days 1%
Frans Derks 10/10 3074 days 1%
Lucie 10/10 3086 days 1%
Manuela and Thomas 8/10 3087 days 1%
Andreas Schacke 9/10 3341 days 0%
Alan Brady 9/10 3353 days 0%
Fritschi 9/10 3358 days 0%
Dieter Mangold 9/10 3368 days 0%
Karin 9/10 3368 days 0%
Rebecca Doehl 9/10 3369 days 0%
Gabriele Wendt 10/10 3370 days 0%
John A Jerome 10/10 3371 days 0%
Christine 10/10 3703 days 1%
Leroy Dimitri 10/10 3704 days 1%
Ian & Gill Johnson 9/10 3706 days 1%
Stefanie 7/10 3707 days 1%
Mel 10/10 3708 days 1%
Jacob 9/10 3709 days 1%
Oppenoorth 9/10 3710 days 1%
Malcolm McLean 9/10 3712 days 1%
Gary Koehler 10/10 3713 days 1%
Natthien Le Gall 9/10 3723 days 1%
Nicolas 9/10 3723 days 1%
Bucher Weruer 10/10 3726 days 1%
Paul Smith 8/10 3728 days 1%
Hartmut Vogt 10/10 3738 days 1%
Teum and Orselien 9/10 3738 days 1%
Andy Martin 10/10 3739 days 1%
Einar 9/10 4075 days 1%
John Mathers 6/10 4096 days 0%
Marsden 10/10 4096 days 1%
Lehmann 10/10 4097 days 1%
J Kempeneers 8/10 4101 days 1%
Elizabeth E 7/10 4131 days 1%
Yvonne German 10/10 4132 days 1%
kay and colin 9/10 4146 days 1%
koellner 9/10 4175 days 1%
Andrea and Craig Swinson 10/10 4201 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Penguin Watch does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

70%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.