Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Penguin Watch.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Curio Bay Penguin Watch

Valid Reviews

62 Valid Reviews

The Curio Bay Penguin Watch experience has a total of 63 reviews. There are 62 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 62 valid reviews:

Rating Count Percentage
10/10 28
45%
9/10 23
37%
8/10 8
13%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.10% Average

The raw data average (mean) for all the Curio Bay Penguin Watch valid reviews is 92.10% and is based on 62 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

60 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 62 valid reviews, the experience has 60 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 60 face-to-face reviews:

Rating Count Percentage
10/10 27
45%
9/10 23
38%
8/10 7
12%
7/10 2
3%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.17% Average

The raw data average (mean) for all the Curio Bay Penguin Watch face-to-face reviews is 92.17% and is based on 60 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.16%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Patrick 10/10 572 days true 58.01 100%
Sandra 10/10 856 days true 16.86 26%
Lindsay Dell 10/10 869 days true 15.71 24%
Martina 9/10 883 days true 14.55 22%
Konstantin Bücheler 10/10 923 days 9.69 13%
Regula Hammer 9/10 1199 days true 5.83 6%
Sue Strebe 9/10 1230 days true 5.78 6%
Samuel Tohko 10/10 1285 days true 5.69 6%
Jakub Stastny 10/10 1547 days true 5.26 5%
Hadar 9/10 1581 days true 5.2 5%
Ennico 10/10 1589 days true 5.19 5%
Max Stein 8/10 1596 days true 5.18 5%
Anouck Roudet 10/10 1598 days true 5.17 5%
Anne and Steve Bartlett 8/10 1628 days true 5.12 5%
Sarah Strong 10/10 1629 days true 5.12 5%
Daniel McAlpine 10/10 1641 days true 5.1 4%
Kellie 8/10 1641 days true 5.1 4%
Omri Ifrsh 10/10 1917 days true 4.65 4%
Trine Ellegaard 10/10 1925 days true 4.64 4%
Stientje van den Heuvel 9/10 1928 days true 4.63 4%
Tom Somers 8/10 1928 days true 4.63 4%
Engelstatter 9/10 1945 days true 4.6 4%
Renate 10/10 1945 days true 4.6 4%
Enna Keet 9/10 1954 days true 4.59 4%
Hanneke P 8/10 2001 days 3.76 2%
Frans Derks 10/10 2025 days true 4.47 3%
Lucie 10/10 2037 days true 4.45 3%
Manuela and Thomas 8/10 2038 days true 4.45 3%
Andreas Schacke 9/10 2292 days true 4.03 3%
Alan Brady 9/10 2304 days true 4.01 3%
Fritschi 9/10 2309 days true 4.0 3%
Dieter Mangold 9/10 2319 days true 3.99 2%
Karin 9/10 2319 days true 3.99 2%
Rebecca Doehl 9/10 2320 days true 3.99 2%
Gabriele Wendt 10/10 2321 days true 3.98 2%
John A Jerome 10/10 2322 days true 3.98 2%
Christine 10/10 2654 days true 3.44 1%
Leroy Dimitri 10/10 2655 days true 3.44 1%
Ian & Gill Johnson 9/10 2657 days true 3.43 1%
Stefanie 7/10 2658 days true 3.43 1%
Mel 10/10 2659 days true 3.43 1%
Jacob 9/10 2660 days true 3.43 1%
Oppenoorth 9/10 2661 days true 3.43 1%
Malcolm McLean 9/10 2663 days true 3.42 1%
Gary Koehler 10/10 2664 days true 3.42 1%
Natthien Le Gall 9/10 2674 days true 3.4 1%
Nicolas 9/10 2674 days true 3.4 1%
Bucher Weruer 10/10 2677 days true 3.4 1%
Paul Smith 8/10 2679 days true 3.4 1%
Hartmut Vogt 10/10 2689 days true 3.38 1%
Teum and Orselien 9/10 2689 days true 3.38 1%
Andy Martin 10/10 2690 days true 3.38 1%
Einar 9/10 3026 days true 2.83 0%
John Mathers 6/10 3047 days true 2.79 0%
Marsden 10/10 3047 days true 2.79 0%
Lehmann 10/10 3048 days true 2.79 0%
J Kempeneers 8/10 3052 days true 2.78 0%
Elizabeth E 7/10 3082 days true 2.73 0%
Yvonne German 10/10 3083 days true 2.73 0%
kay and colin 9/10 3097 days true 2.71 0%
koellner 9/10 3126 days true 2.66 0%
Andrea and Craig Swinson 10/10 3152 days true 2.62 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Penguin Watch does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

94%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.