Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.83%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 115 days 97.9 100%
Gregg Wagstaff 10/10 681 days true 38.59 38%
Kate and Dom 10/10 703 days true 35.22 35%
Sebastian and Johanna 9/10 706 days true 34.77 34%
Isabel Zedelius 9/10 733 days true 30.92 30%
Danielle 8/10 742 days true 29.69 29%
Bernd Giermann 8/10 744 days true 29.43 29%
Magdalena 10/10 769 days true 26.21 25%
Laia Pujol 10/10 774 days true 25.59 25%
Kayla 7/10 788 days true 23.92 23%
Lene Nilsson 10/10 790 days true 23.69 23%
Evelyn Rloeh 9/10 796 days true 23.0 22%
Luke 8/10 796 days true 23.0 22%
Gio Zy 9/10 799 days true 22.66 22%
Brigitte Schneider 10/10 814 days true 21.01 20%
Gordon Todan 10/10 821 days true 20.28 19%
Gerrit Misterek 9/10 821 days true 20.28 19%
Vanuxem 8/10 1029 days true 6.83 5%
Katharina Miehling 9/10 1032 days true 6.75 5%
Ana Coulee 7/10 1033 days true 6.73 5%
Cecile Santiaux 7/10 1033 days true 6.73 5%
Tom Teuber 7/10 1042 days true 6.53 5%
Anika Danits 9/10 1042 days true 6.53 5%
Valerie Bernardini 7/10 1048 days true 6.42 5%
Heidi et Mat 8/10 1048 days true 6.42 5%
Aparna Gula 10/10 1048 days true 6.42 5%
Aaron McCartie 10/10 1048 days true 6.42 5%
Masamichi Takezawa 10/10 1050 days true 6.39 5%
Yuko Mizuno 10/10 1050 days true 6.39 5%
Benedikt Hang 5/10 1052 days true 6.35 5%
Brad Dobsky 7/10 1053 days true 6.34 5%
Thea Nicholas 7/10 1058 days true 6.26 5%
Calum Penn 10/10 1059 days true 6.25 5%
Jessica Mackie 7/10 1061 days true 6.22 5%
John and Jan 9/10 1061 days true 6.22 5%
Lizzie Sitton 8/10 1087 days true 6.01 4%
David Sitton 9/10 1087 days true 6.01 4%
Grace and Maria 6/10 1090 days true 6.0 4%
Maria Brauherr 8/10 1091 days true 6.0 4%
Anaelle Morand 7/10 1096 days 5.0 3%
Jitka and Matej 9/10 1132 days true 5.94 4%
Guilaine Durieux 10/10 1134 days true 5.94 4%
Brita Topp 10/10 1759 days 4.09 2%
Stefan Glock 9/10 1773 days true 4.89 3%
Adam 9/10 1782 days true 4.87 3%
Elena Wilkins 10/10 1787 days true 4.86 3%
Johannes Grellmann 10/10 1787 days true 4.86 3%
Sophia 10/10 1803 days true 4.84 3%
Jakob 9/10 1803 days true 4.84 3%
Bernhard Fulterer 8/10 1806 days true 4.83 3%
Eugen Lehner 8/10 1809 days true 4.83 3%
Max Stein 8/10 1809 days true 4.83 3%
Nigel 10/10 1825 days true 4.8 3%
Soizic 10/10 2141 days true 4.28 3%
Glenn Surzur 9/10 2151 days true 4.26 2%
Kathy Arthurs 8/10 2155 days true 4.26 2%
Paul Liecke 6/10 2157 days true 4.25 2%
Florent Corino 8/10 2159 days true 4.25 2%
Amiot Cyriane 10/10 2159 days true 4.25 2%
Mary Neustroski 10/10 2169 days true 4.23 2%
Michael Kretzschmar 9/10 2231 days true 4.13 2%
Dirk 8/10 2243 days true 4.11 2%
maelstrom 9/10 2489 days 3.09 1%
Markus Frei 10/10 2506 days true 3.68 2%
Lorna Williams 8/10 2515 days true 3.67 2%
Brian Livesey 9/10 2525 days true 3.65 2%
Ian Bailey 8/10 2529 days true 3.64 2%
Jeroen Bartos 9/10 2533 days true 3.64 2%
Michael & Rosemary Smith 9/10 2535 days true 3.63 2%
Kim Thorsted 8/10 2543 days true 3.62 2%
Andreas Kristiansen 8/10 2543 days true 3.62 2%
Louis Smit 8/10 2544 days true 3.62 2%
Rachel_Flowers 6/10 2611 days 2.92 1%
Paul 7/10 2618 days true 3.5 2%
Alibeare 10/10 2672 days 2.84 1%
Powerfamily 7/10 2764 days 2.71 1%
Eric Grant 9/10 2860 days true 3.1 1%
Koen Vanlede 10/10 2872 days true 3.08 1%
Kate Morgan 7/10 2874 days true 3.08 1%
Victoria Boolsen 10/10 2878 days true 3.07 1%
Edgar & Marilyn Berry 9/10 2882 days true 3.06 1%
Mike and Diane Baker 9/10 2887 days true 3.05 1%
John 7/10 2898 days true 3.04 1%
Andy 8/10 2901 days true 3.03 1%
Ross Hughes 7/10 2905 days true 3.02 1%
Petersen 10/10 2907 days true 3.02 1%
Tanner 10/10 2909 days true 3.02 1%
Adam Gerrard 8/10 3181 days true 2.57 1%
wilsoneng 10/10 3220 days true 2.51 1%
Jan Lynch 10/10 3238 days true 2.48 1%
Michael 10/10 3261 days true 2.44 1%
Ferth 9/10 3265 days true 2.43 1%
Christen Hans 10/10 3265 days true 2.43 1%
Paul Ritchie 9/10 3274 days true 2.42 1%
frederike 8/10 3326 days true 2.33 0%
nadinef 9/10 3333 days true 2.32 0%
PeterK1 9/10 3569 days true 1.93 0%
Sofie 7/10 3580 days true 1.92 0%
Hans 9/10 3602 days true 1.88 0%
BrunoG 10/10 3603 days true 1.88 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

90%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.