G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Te Waikoropupu Springs
Valid Reviews
101 Valid Reviews
The Te Waikoropupu Springs experience has a total of 102 reviews. There are 101 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 27 |
|
27% |
| 8/10 | 21 |
|
21% |
| 7/10 | 15 |
|
15% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.03% Average
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 87.03% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
32% |
| 9/10 | 26 |
|
28% |
| 8/10 | 21 |
|
23% |
| 7/10 | 13 |
|
14% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.10% Average
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 343 days | 100% |
| Mike Fricker | 10/10 | 2382 days | 4% |
| Gregg Wagstaff | 10/10 | 2948 days | 2% |
| Kate and Dom | 10/10 | 2970 days | 2% |
| Sebastian and Johanna | 9/10 | 2973 days | 2% |
| Isabel Zedelius | 9/10 | 3000 days | 2% |
| Danielle | 8/10 | 3009 days | 2% |
| Bernd Giermann | 8/10 | 3011 days | 2% |
| Magdalena | 10/10 | 3036 days | 2% |
| Laia Pujol | 10/10 | 3041 days | 2% |
| Kayla | 7/10 | 3055 days | 2% |
| Lene Nilsson | 10/10 | 3057 days | 2% |
| Evelyn Rloeh | 9/10 | 3063 days | 2% |
| Luke | 8/10 | 3063 days | 2% |
| Gio Zy | 9/10 | 3066 days | 2% |
| Brigitte Schneider | 10/10 | 3081 days | 2% |
| Gordon Todan | 10/10 | 3088 days | 2% |
| Gerrit Misterek | 9/10 | 3088 days | 2% |
| Vanuxem | 8/10 | 3296 days | 2% |
| Katharina Miehling | 9/10 | 3299 days | 2% |
| Ana Coulee | 7/10 | 3300 days | 2% |
| Cecile Santiaux | 7/10 | 3300 days | 2% |
| Tom Teuber | 7/10 | 3309 days | 1% |
| Anika Danits | 9/10 | 3309 days | 2% |
| Valerie Bernardini | 7/10 | 3315 days | 1% |
| Heidi et Mat | 8/10 | 3315 days | 2% |
| Aparna Gula | 10/10 | 3315 days | 2% |
| Aaron McCartie | 10/10 | 3315 days | 2% |
| Masamichi Takezawa | 10/10 | 3317 days | 2% |
| Yuko Mizuno | 10/10 | 3317 days | 2% |
| Benedikt Hang | 5/10 | 3319 days | 1% |
| Brad Dobsky | 7/10 | 3320 days | 1% |
| Thea Nicholas | 7/10 | 3325 days | 1% |
| Calum Penn | 10/10 | 3326 days | 2% |
| Jessica Mackie | 7/10 | 3328 days | 1% |
| John and Jan | 9/10 | 3328 days | 2% |
| Lizzie Sitton | 8/10 | 3354 days | 2% |
| David Sitton | 9/10 | 3354 days | 2% |
| Grace and Maria | 6/10 | 3357 days | 1% |
| Maria Brauherr | 8/10 | 3358 days | 2% |
| Anaelle Morand | 7/10 | 3363 days | 1% |
| Jitka and Matej | 9/10 | 3399 days | 1% |
| Guilaine Durieux | 10/10 | 3401 days | 1% |
| Brita Topp | 10/10 | 4026 days | 0% |
| Stefan Glock | 9/10 | 4040 days | 0% |
| Adam | 9/10 | 4049 days | 0% |
| Elena Wilkins | 10/10 | 4054 days | 0% |
| Johannes Grellmann | 10/10 | 4054 days | 0% |
| Sophia | 10/10 | 4070 days | 0% |
| Jakob | 9/10 | 4070 days | 0% |
| Bernhard Fulterer | 8/10 | 4073 days | 0% |
| Eugen Lehner | 8/10 | 4076 days | 0% |
| Max Stein | 8/10 | 4076 days | 0% |
| Nigel | 10/10 | 4092 days | 0% |
| Soizic | 10/10 | 4408 days | 0% |
| Glenn Surzur | 9/10 | 4418 days | 0% |
| Kathy Arthurs | 8/10 | 4422 days | 0% |
| Paul Liecke | 6/10 | 4424 days | 0% |
| Florent Corino | 8/10 | 4426 days | 0% |
| Amiot Cyriane | 10/10 | 4426 days | 0% |
| Mary Neustroski | 10/10 | 4436 days | 0% |
| Michael Kretzschmar | 9/10 | 4498 days | 0% |
| Dirk | 8/10 | 4510 days | 0% |
| maelstrom | 9/10 | 4756 days | 0% |
| Markus Frei | 10/10 | 4773 days | 0% |
| Lorna Williams | 8/10 | 4782 days | 0% |
| Brian Livesey | 9/10 | 4792 days | 0% |
| Ian Bailey | 8/10 | 4796 days | 0% |
| Jeroen Bartos | 9/10 | 4800 days | 0% |
| Michael & Rosemary Smith | 9/10 | 4802 days | 0% |
| Kim Thorsted | 8/10 | 4810 days | 0% |
| Andreas Kristiansen | 8/10 | 4810 days | 0% |
| Louis Smit | 8/10 | 4811 days | 0% |
| Rachel_Flowers | 6/10 | 4878 days | 0% |
| Paul | 7/10 | 4885 days | 0% |
| Alibeare | 10/10 | 4939 days | 0% |
| Powerfamily | 7/10 | 5031 days | 0% |
| Eric Grant | 9/10 | 5127 days | 0% |
| Koen Vanlede | 10/10 | 5139 days | 0% |
| Kate Morgan | 7/10 | 5141 days | 0% |
| Victoria Boolsen | 10/10 | 5145 days | 0% |
| Edgar & Marilyn Berry | 9/10 | 5149 days | 0% |
| Mike and Diane Baker | 9/10 | 5154 days | 0% |
| John | 7/10 | 5165 days | 0% |
| Andy | 8/10 | 5168 days | 0% |
| Ross Hughes | 7/10 | 5172 days | 0% |
| Petersen | 10/10 | 5174 days | 0% |
| Tanner | 10/10 | 5176 days | 0% |
| Adam Gerrard | 8/10 | 5448 days | 0% |
| wilsoneng | 10/10 | 5487 days | 0% |
| Jan Lynch | 10/10 | 5505 days | 0% |
| Michael | 10/10 | 5528 days | 0% |
| Ferth | 9/10 | 5532 days | 0% |
| Christen Hans | 10/10 | 5532 days | 0% |
| Paul Ritchie | 9/10 | 5541 days | 0% |
| frederike | 8/10 | 5593 days | 0% |
| nadinef | 9/10 | 5600 days | 0% |
| PeterK1 | 9/10 | 5836 days | 0% |
| Sofie | 7/10 | 5847 days | 0% |
| Hans | 9/10 | 5869 days | 0% |
| BrunoG | 10/10 | 5870 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.