G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Waikoropupu Springs
Valid Reviews
101 Valid Reviews
The Te Waikoropupu Springs experience has a total of 102 reviews. There are 101 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 27 |
|
27% |
| 8/10 | 21 |
|
21% |
| 7/10 | 15 |
|
15% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.03% Average
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 87.03% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
32% |
| 9/10 | 26 |
|
28% |
| 8/10 | 21 |
|
23% |
| 7/10 | 13 |
|
14% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.10% Average
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 748 days | 100% |
| Mike Fricker | 10/10 | 2787 days | 3% |
| Gregg Wagstaff | 10/10 | 3353 days | 2% |
| Kate and Dom | 10/10 | 3375 days | 2% |
| Sebastian and Johanna | 9/10 | 3378 days | 2% |
| Isabel Zedelius | 9/10 | 3405 days | 2% |
| Danielle | 8/10 | 3414 days | 1% |
| Bernd Giermann | 8/10 | 3416 days | 1% |
| Magdalena | 10/10 | 3441 days | 1% |
| Laia Pujol | 10/10 | 3446 days | 1% |
| Kayla | 7/10 | 3460 days | 1% |
| Lene Nilsson | 10/10 | 3462 days | 1% |
| Evelyn Rloeh | 9/10 | 3468 days | 1% |
| Luke | 8/10 | 3468 days | 1% |
| Gio Zy | 9/10 | 3471 days | 1% |
| Brigitte Schneider | 10/10 | 3486 days | 1% |
| Gordon Todan | 10/10 | 3493 days | 1% |
| Gerrit Misterek | 9/10 | 3493 days | 1% |
| Vanuxem | 8/10 | 3701 days | 1% |
| Katharina Miehling | 9/10 | 3704 days | 1% |
| Ana Coulee | 7/10 | 3705 days | 1% |
| Cecile Santiaux | 7/10 | 3705 days | 1% |
| Tom Teuber | 7/10 | 3714 days | 1% |
| Anika Danits | 9/10 | 3714 days | 1% |
| Valerie Bernardini | 7/10 | 3720 days | 1% |
| Heidi et Mat | 8/10 | 3720 days | 1% |
| Aparna Gula | 10/10 | 3720 days | 1% |
| Aaron McCartie | 10/10 | 3720 days | 1% |
| Masamichi Takezawa | 10/10 | 3722 days | 1% |
| Yuko Mizuno | 10/10 | 3722 days | 1% |
| Benedikt Hang | 5/10 | 3724 days | 0% |
| Brad Dobsky | 7/10 | 3725 days | 0% |
| Thea Nicholas | 7/10 | 3730 days | 0% |
| Calum Penn | 10/10 | 3731 days | 1% |
| Jessica Mackie | 7/10 | 3733 days | 0% |
| John and Jan | 9/10 | 3733 days | 1% |
| Lizzie Sitton | 8/10 | 3759 days | 0% |
| David Sitton | 9/10 | 3759 days | 1% |
| Grace and Maria | 6/10 | 3762 days | 0% |
| Maria Brauherr | 8/10 | 3763 days | 0% |
| Anaelle Morand | 7/10 | 3768 days | 0% |
| Jitka and Matej | 9/10 | 3804 days | 0% |
| Guilaine Durieux | 10/10 | 3806 days | 0% |
| Brita Topp | 10/10 | 4431 days | 0% |
| Stefan Glock | 9/10 | 4445 days | 0% |
| Adam | 9/10 | 4454 days | 0% |
| Elena Wilkins | 10/10 | 4459 days | 0% |
| Johannes Grellmann | 10/10 | 4459 days | 0% |
| Sophia | 10/10 | 4475 days | 0% |
| Jakob | 9/10 | 4475 days | 0% |
| Bernhard Fulterer | 8/10 | 4478 days | 0% |
| Eugen Lehner | 8/10 | 4481 days | 0% |
| Max Stein | 8/10 | 4481 days | 0% |
| Nigel | 10/10 | 4497 days | 0% |
| Soizic | 10/10 | 4813 days | 0% |
| Glenn Surzur | 9/10 | 4823 days | 0% |
| Kathy Arthurs | 8/10 | 4827 days | 0% |
| Paul Liecke | 6/10 | 4829 days | 0% |
| Florent Corino | 8/10 | 4831 days | 0% |
| Amiot Cyriane | 10/10 | 4831 days | 0% |
| Mary Neustroski | 10/10 | 4841 days | 0% |
| Michael Kretzschmar | 9/10 | 4903 days | 0% |
| Dirk | 8/10 | 4915 days | 0% |
| maelstrom | 9/10 | 5161 days | 0% |
| Markus Frei | 10/10 | 5178 days | 0% |
| Lorna Williams | 8/10 | 5187 days | 0% |
| Brian Livesey | 9/10 | 5197 days | 0% |
| Ian Bailey | 8/10 | 5201 days | 0% |
| Jeroen Bartos | 9/10 | 5205 days | 0% |
| Michael & Rosemary Smith | 9/10 | 5207 days | 0% |
| Kim Thorsted | 8/10 | 5215 days | 0% |
| Andreas Kristiansen | 8/10 | 5215 days | 0% |
| Louis Smit | 8/10 | 5216 days | 0% |
| Rachel_Flowers | 6/10 | 5283 days | 0% |
| Paul | 7/10 | 5290 days | 0% |
| Alibeare | 10/10 | 5344 days | 0% |
| Powerfamily | 7/10 | 5436 days | 0% |
| Eric Grant | 9/10 | 5532 days | 0% |
| Koen Vanlede | 10/10 | 5544 days | 0% |
| Kate Morgan | 7/10 | 5546 days | 0% |
| Victoria Boolsen | 10/10 | 5550 days | 0% |
| Edgar & Marilyn Berry | 9/10 | 5554 days | 0% |
| Mike and Diane Baker | 9/10 | 5559 days | 0% |
| John | 7/10 | 5570 days | 0% |
| Andy | 8/10 | 5573 days | 0% |
| Ross Hughes | 7/10 | 5577 days | 0% |
| Petersen | 10/10 | 5579 days | 0% |
| Tanner | 10/10 | 5581 days | 0% |
| Adam Gerrard | 8/10 | 5853 days | 0% |
| wilsoneng | 10/10 | 5892 days | 0% |
| Jan Lynch | 10/10 | 5910 days | 0% |
| Michael | 10/10 | 5933 days | 0% |
| Ferth | 9/10 | 5937 days | 0% |
| Christen Hans | 10/10 | 5937 days | 0% |
| Paul Ritchie | 9/10 | 5946 days | 0% |
| frederike | 8/10 | 5998 days | 0% |
| nadinef | 9/10 | 6005 days | 0% |
| PeterK1 | 9/10 | 6241 days | 0% |
| Sofie | 7/10 | 6252 days | 0% |
| Hans | 9/10 | 6274 days | 0% |
| BrunoG | 10/10 | 6275 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.