Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Waikoropupu Springs
Valid Reviews
101 Valid Reviews
The Te Waikoropupu Springs experience has a total of 102 reviews. There are 101 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 27 |
|
27% |
| 8/10 | 21 |
|
21% |
| 7/10 | 15 |
|
15% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.03% Average
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 87.03% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
32% |
| 9/10 | 26 |
|
28% |
| 8/10 | 21 |
|
23% |
| 7/10 | 13 |
|
14% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.10% Average
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 720 days | 100% |
| Mike Fricker | 10/10 | 2759 days | 3% |
| Gregg Wagstaff | 10/10 | 3325 days | 2% |
| Kate and Dom | 10/10 | 3347 days | 2% |
| Sebastian and Johanna | 9/10 | 3350 days | 2% |
| Isabel Zedelius | 9/10 | 3377 days | 2% |
| Danielle | 8/10 | 3386 days | 2% |
| Bernd Giermann | 8/10 | 3388 days | 1% |
| Magdalena | 10/10 | 3413 days | 1% |
| Laia Pujol | 10/10 | 3418 days | 1% |
| Kayla | 7/10 | 3432 days | 1% |
| Lene Nilsson | 10/10 | 3434 days | 1% |
| Evelyn Rloeh | 9/10 | 3440 days | 1% |
| Luke | 8/10 | 3440 days | 1% |
| Gio Zy | 9/10 | 3443 days | 1% |
| Brigitte Schneider | 10/10 | 3458 days | 1% |
| Gordon Todan | 10/10 | 3465 days | 1% |
| Gerrit Misterek | 9/10 | 3465 days | 1% |
| Vanuxem | 8/10 | 3673 days | 1% |
| Katharina Miehling | 9/10 | 3676 days | 1% |
| Ana Coulee | 7/10 | 3677 days | 1% |
| Cecile Santiaux | 7/10 | 3677 days | 1% |
| Tom Teuber | 7/10 | 3686 days | 1% |
| Anika Danits | 9/10 | 3686 days | 1% |
| Valerie Bernardini | 7/10 | 3692 days | 1% |
| Heidi et Mat | 8/10 | 3692 days | 1% |
| Aparna Gula | 10/10 | 3692 days | 1% |
| Aaron McCartie | 10/10 | 3692 days | 1% |
| Masamichi Takezawa | 10/10 | 3694 days | 1% |
| Yuko Mizuno | 10/10 | 3694 days | 1% |
| Benedikt Hang | 5/10 | 3696 days | 0% |
| Brad Dobsky | 7/10 | 3697 days | 1% |
| Thea Nicholas | 7/10 | 3702 days | 1% |
| Calum Penn | 10/10 | 3703 days | 1% |
| Jessica Mackie | 7/10 | 3705 days | 1% |
| John and Jan | 9/10 | 3705 days | 1% |
| Lizzie Sitton | 8/10 | 3731 days | 1% |
| David Sitton | 9/10 | 3731 days | 1% |
| Grace and Maria | 6/10 | 3734 days | 0% |
| Maria Brauherr | 8/10 | 3735 days | 1% |
| Anaelle Morand | 7/10 | 3740 days | 0% |
| Jitka and Matej | 9/10 | 3776 days | 0% |
| Guilaine Durieux | 10/10 | 3778 days | 0% |
| Brita Topp | 10/10 | 4403 days | 0% |
| Stefan Glock | 9/10 | 4417 days | 0% |
| Adam | 9/10 | 4426 days | 0% |
| Elena Wilkins | 10/10 | 4431 days | 0% |
| Johannes Grellmann | 10/10 | 4431 days | 0% |
| Sophia | 10/10 | 4447 days | 0% |
| Jakob | 9/10 | 4447 days | 0% |
| Bernhard Fulterer | 8/10 | 4450 days | 0% |
| Eugen Lehner | 8/10 | 4453 days | 0% |
| Max Stein | 8/10 | 4453 days | 0% |
| Nigel | 10/10 | 4469 days | 0% |
| Soizic | 10/10 | 4785 days | 0% |
| Glenn Surzur | 9/10 | 4795 days | 0% |
| Kathy Arthurs | 8/10 | 4799 days | 0% |
| Paul Liecke | 6/10 | 4801 days | 0% |
| Florent Corino | 8/10 | 4803 days | 0% |
| Amiot Cyriane | 10/10 | 4803 days | 0% |
| Mary Neustroski | 10/10 | 4813 days | 0% |
| Michael Kretzschmar | 9/10 | 4875 days | 0% |
| Dirk | 8/10 | 4887 days | 0% |
| maelstrom | 9/10 | 5133 days | 0% |
| Markus Frei | 10/10 | 5150 days | 0% |
| Lorna Williams | 8/10 | 5159 days | 0% |
| Brian Livesey | 9/10 | 5169 days | 0% |
| Ian Bailey | 8/10 | 5173 days | 0% |
| Jeroen Bartos | 9/10 | 5177 days | 0% |
| Michael & Rosemary Smith | 9/10 | 5179 days | 0% |
| Kim Thorsted | 8/10 | 5187 days | 0% |
| Andreas Kristiansen | 8/10 | 5187 days | 0% |
| Louis Smit | 8/10 | 5188 days | 0% |
| Rachel_Flowers | 6/10 | 5255 days | 0% |
| Paul | 7/10 | 5262 days | 0% |
| Alibeare | 10/10 | 5316 days | 0% |
| Powerfamily | 7/10 | 5408 days | 0% |
| Eric Grant | 9/10 | 5504 days | 0% |
| Koen Vanlede | 10/10 | 5516 days | 0% |
| Kate Morgan | 7/10 | 5518 days | 0% |
| Victoria Boolsen | 10/10 | 5522 days | 0% |
| Edgar & Marilyn Berry | 9/10 | 5526 days | 0% |
| Mike and Diane Baker | 9/10 | 5531 days | 0% |
| John | 7/10 | 5542 days | 0% |
| Andy | 8/10 | 5545 days | 0% |
| Ross Hughes | 7/10 | 5549 days | 0% |
| Petersen | 10/10 | 5551 days | 0% |
| Tanner | 10/10 | 5553 days | 0% |
| Adam Gerrard | 8/10 | 5825 days | 0% |
| wilsoneng | 10/10 | 5864 days | 0% |
| Jan Lynch | 10/10 | 5882 days | 0% |
| Michael | 10/10 | 5905 days | 0% |
| Ferth | 9/10 | 5909 days | 0% |
| Christen Hans | 10/10 | 5909 days | 0% |
| Paul Ritchie | 9/10 | 5918 days | 0% |
| frederike | 8/10 | 5970 days | 0% |
| nadinef | 9/10 | 5977 days | 0% |
| PeterK1 | 9/10 | 6213 days | 0% |
| Sofie | 7/10 | 6224 days | 0% |
| Hans | 9/10 | 6246 days | 0% |
| BrunoG | 10/10 | 6247 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.