Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.40%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 719 days 27.4 100%
Gregg Wagstaff 10/10 1285 days true 4.63 17%
Kate and Dom 10/10 1307 days true 4.59 17%
Sebastian and Johanna 9/10 1310 days true 4.58 17%
Isabel Zedelius 9/10 1337 days true 4.53 17%
Danielle 8/10 1346 days true 4.28 16%
Bernd Giermann 8/10 1348 days true 4.28 16%
Magdalena 10/10 1373 days true 4.46 16%
Laia Pujol 10/10 1378 days true 4.45 16%
Kayla 7/10 1392 days true 4.02 15%
Lene Nilsson 10/10 1394 days true 4.41 16%
Evelyn Rloeh 9/10 1400 days true 4.4 16%
Luke 8/10 1400 days true 4.18 15%
Gio Zy 9/10 1403 days true 4.4 16%
Brigitte Schneider 10/10 1418 days true 4.37 16%
Gordon Todan 10/10 1425 days true 4.35 16%
Gerrit Misterek 9/10 1425 days true 4.35 16%
Vanuxem 8/10 1633 days true 3.75 14%
Katharina Miehling 9/10 1636 days true 3.94 14%
Ana Coulee 7/10 1637 days true 3.58 13%
Cecile Santiaux 7/10 1637 days true 3.58 13%
Tom Teuber 7/10 1646 days true 3.57 13%
Anika Danits 9/10 1646 days true 3.92 14%
Valerie Bernardini 7/10 1652 days true 3.56 13%
Heidi et Mat 8/10 1652 days true 3.71 14%
Aparna Gula 10/10 1652 days true 3.91 14%
Aaron McCartie 10/10 1652 days true 3.91 14%
Masamichi Takezawa 10/10 1654 days true 3.91 14%
Yuko Mizuno 10/10 1654 days true 3.91 14%
Benedikt Hang 5/10 1656 days true 3.16 12%
Brad Dobsky 7/10 1657 days true 3.55 13%
Thea Nicholas 7/10 1662 days true 3.54 13%
Calum Penn 10/10 1663 days true 3.89 14%
Jessica Mackie 7/10 1665 days true 3.53 13%
John and Jan 9/10 1665 days true 3.88 14%
Lizzie Sitton 8/10 1691 days true 3.64 13%
David Sitton 9/10 1691 days true 3.83 14%
Grace and Maria 6/10 1694 days true 3.18 12%
Maria Brauherr 8/10 1695 days true 3.63 13%
Anaelle Morand 7/10 1700 days 3.47 13%
Jitka and Matej 9/10 1736 days true 3.75 14%
Guilaine Durieux 10/10 1738 days true 3.74 14%
Brita Topp 10/10 2363 days 2.52 9%
Stefan Glock 9/10 2377 days true 2.49 9%
Adam 9/10 2386 days true 2.47 9%
Elena Wilkins 10/10 2391 days true 2.46 9%
Johannes Grellmann 10/10 2391 days true 2.46 9%
Sophia 10/10 2407 days true 2.43 9%
Jakob 9/10 2407 days true 2.43 9%
Bernhard Fulterer 8/10 2410 days true 2.31 8%
Eugen Lehner 8/10 2413 days true 2.3 8%
Max Stein 8/10 2413 days true 2.3 8%
Nigel 10/10 2429 days true 2.39 9%
Soizic 10/10 2745 days true 1.77 6%
Glenn Surzur 9/10 2755 days true 1.75 6%
Kathy Arthurs 8/10 2759 days true 1.66 6%
Paul Liecke 6/10 2761 days true 1.44 5%
Florent Corino 8/10 2763 days true 1.65 6%
Amiot Cyriane 10/10 2763 days true 1.74 6%
Mary Neustroski 10/10 2773 days true 1.72 6%
Michael Kretzschmar 9/10 2835 days true 1.59 6%
Dirk 8/10 2847 days true 1.49 5%
maelstrom 9/10 3093 days 1.09 4%
Markus Frei 10/10 3110 days true 1.06 4%
Lorna Williams 8/10 3119 days true 0.99 4%
Brian Livesey 9/10 3129 days true 1.02 4%
Ian Bailey 8/10 3133 days true 0.96 4%
Jeroen Bartos 9/10 3137 days true 1.0 4%
Michael & Rosemary Smith 9/10 3139 days true 1.0 4%
Kim Thorsted 8/10 3147 days true 0.94 3%
Andreas Kristiansen 8/10 3147 days true 0.94 3%
Louis Smit 8/10 3148 days true 0.93 3%
Rachel_Flowers 6/10 3215 days 0.71 3%
Paul 7/10 3222 days true 0.76 3%
Alibeare 10/10 3276 days 0.73 3%
Powerfamily 7/10 3368 days 0.5 2%
Eric Grant 9/10 3464 days true 0.36 1%
Koen Vanlede 10/10 3476 days true 0.34 1%
Kate Morgan 7/10 3478 days true 0.31 1%
Victoria Boolsen 10/10 3482 days true 0.33 1%
Edgar & Marilyn Berry 9/10 3486 days true 0.32 1%
Mike and Diane Baker 9/10 3491 days true 0.31 1%
John 7/10 3502 days true 0.26 1%
Andy 8/10 3505 days true 0.27 1%
Ross Hughes 7/10 3509 days true 0.25 1%
Petersen 10/10 3511 days true 0.27 1%
Tanner 10/10 3513 days true 0.27 1%
Adam Gerrard 8/10 3785 days true 0.0 0%
wilsoneng 10/10 3824 days true 0.0 0%
Jan Lynch 10/10 3842 days true 0.0 0%
Michael 10/10 3865 days true 0.0 0%
Ferth 9/10 3869 days true 0.0 0%
Christen Hans 10/10 3869 days true 0.0 0%
Paul Ritchie 9/10 3878 days true 0.0 0%
frederike 8/10 3930 days true 0.0 0%
nadinef 9/10 3937 days true 0.0 0%
PeterK1 9/10 4173 days true 0.0 0%
Sofie 7/10 4184 days true 0.0 0%
Hans 9/10 4206 days true 0.0 0%
BrunoG 10/10 4207 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

88%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.