Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
100 Valid Reviews
The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Mike Fricker||10/10||719 days||27.4||100%|
|Gregg Wagstaff||10/10||1285 days||4.63||17%|
|Kate and Dom||10/10||1307 days||4.59||17%|
|Sebastian and Johanna||9/10||1310 days||4.58||17%|
|Isabel Zedelius||9/10||1337 days||4.53||17%|
|Bernd Giermann||8/10||1348 days||4.28||16%|
|Laia Pujol||10/10||1378 days||4.45||16%|
|Lene Nilsson||10/10||1394 days||4.41||16%|
|Evelyn Rloeh||9/10||1400 days||4.4||16%|
|Gio Zy||9/10||1403 days||4.4||16%|
|Brigitte Schneider||10/10||1418 days||4.37||16%|
|Gordon Todan||10/10||1425 days||4.35||16%|
|Gerrit Misterek||9/10||1425 days||4.35||16%|
|Katharina Miehling||9/10||1636 days||3.94||14%|
|Ana Coulee||7/10||1637 days||3.58||13%|
|Cecile Santiaux||7/10||1637 days||3.58||13%|
|Tom Teuber||7/10||1646 days||3.57||13%|
|Anika Danits||9/10||1646 days||3.92||14%|
|Valerie Bernardini||7/10||1652 days||3.56||13%|
|Heidi et Mat||8/10||1652 days||3.71||14%|
|Aparna Gula||10/10||1652 days||3.91||14%|
|Aaron McCartie||10/10||1652 days||3.91||14%|
|Masamichi Takezawa||10/10||1654 days||3.91||14%|
|Yuko Mizuno||10/10||1654 days||3.91||14%|
|Benedikt Hang||5/10||1656 days||3.16||12%|
|Brad Dobsky||7/10||1657 days||3.55||13%|
|Thea Nicholas||7/10||1662 days||3.54||13%|
|Calum Penn||10/10||1663 days||3.89||14%|
|Jessica Mackie||7/10||1665 days||3.53||13%|
|John and Jan||9/10||1665 days||3.88||14%|
|Lizzie Sitton||8/10||1691 days||3.64||13%|
|David Sitton||9/10||1691 days||3.83||14%|
|Grace and Maria||6/10||1694 days||3.18||12%|
|Maria Brauherr||8/10||1695 days||3.63||13%|
|Anaelle Morand||7/10||1700 days||3.47||13%|
|Jitka and Matej||9/10||1736 days||3.75||14%|
|Guilaine Durieux||10/10||1738 days||3.74||14%|
|Brita Topp||10/10||2363 days||2.52||9%|
|Stefan Glock||9/10||2377 days||2.49||9%|
|Elena Wilkins||10/10||2391 days||2.46||9%|
|Johannes Grellmann||10/10||2391 days||2.46||9%|
|Bernhard Fulterer||8/10||2410 days||2.31||8%|
|Eugen Lehner||8/10||2413 days||2.3||8%|
|Max Stein||8/10||2413 days||2.3||8%|
|Glenn Surzur||9/10||2755 days||1.75||6%|
|Kathy Arthurs||8/10||2759 days||1.66||6%|
|Paul Liecke||6/10||2761 days||1.44||5%|
|Florent Corino||8/10||2763 days||1.65||6%|
|Amiot Cyriane||10/10||2763 days||1.74||6%|
|Mary Neustroski||10/10||2773 days||1.72||6%|
|Michael Kretzschmar||9/10||2835 days||1.59||6%|
|Markus Frei||10/10||3110 days||1.06||4%|
|Lorna Williams||8/10||3119 days||0.99||4%|
|Brian Livesey||9/10||3129 days||1.02||4%|
|Ian Bailey||8/10||3133 days||0.96||4%|
|Jeroen Bartos||9/10||3137 days||1.0||4%|
|Michael & Rosemary Smith||9/10||3139 days||1.0||4%|
|Kim Thorsted||8/10||3147 days||0.94||3%|
|Andreas Kristiansen||8/10||3147 days||0.94||3%|
|Louis Smit||8/10||3148 days||0.93||3%|
|Eric Grant||9/10||3464 days||0.36||1%|
|Koen Vanlede||10/10||3476 days||0.34||1%|
|Kate Morgan||7/10||3478 days||0.31||1%|
|Victoria Boolsen||10/10||3482 days||0.33||1%|
|Edgar & Marilyn Berry||9/10||3486 days||0.32||1%|
|Mike and Diane Baker||9/10||3491 days||0.31||1%|
|Ross Hughes||7/10||3509 days||0.25||1%|
|Adam Gerrard||8/10||3785 days||0.0||0%|
|Jan Lynch||10/10||3842 days||0.0||0%|
|Christen Hans||10/10||3869 days||0.0||0%|
|Paul Ritchie||9/10||3878 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.