Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.81%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 409 days 73.49 100%
Gregg Wagstaff 10/10 975 days true 7.28 10%
Kate and Dom 10/10 997 days true 6.52 9%
Sebastian and Johanna 9/10 1000 days true 6.43 9%
Isabel Zedelius 9/10 1027 days true 5.73 8%
Danielle 8/10 1036 days true 5.27 7%
Bernd Giermann 8/10 1038 days true 5.24 7%
Magdalena 10/10 1063 days true 5.16 7%
Laia Pujol 10/10 1068 days true 5.12 7%
Kayla 7/10 1082 days true 4.57 6%
Lene Nilsson 10/10 1084 days true 5.02 7%
Evelyn Rloeh 9/10 1090 days true 5.0 7%
Luke 8/10 1090 days true 4.75 6%
Gio Zy 9/10 1093 days true 5.0 7%
Brigitte Schneider 10/10 1108 days true 4.97 7%
Gordon Todan 10/10 1115 days true 4.96 7%
Gerrit Misterek 9/10 1115 days true 4.96 7%
Vanuxem 8/10 1323 days true 4.33 6%
Katharina Miehling 9/10 1326 days true 4.55 6%
Ana Coulee 7/10 1327 days true 4.14 6%
Cecile Santiaux 7/10 1327 days true 4.14 6%
Tom Teuber 7/10 1336 days true 4.12 6%
Anika Danits 9/10 1336 days true 4.53 6%
Valerie Bernardini 7/10 1342 days true 4.11 6%
Heidi et Mat 8/10 1342 days true 4.29 6%
Aparna Gula 10/10 1342 days true 4.52 6%
Aaron McCartie 10/10 1342 days true 4.52 6%
Masamichi Takezawa 10/10 1344 days true 4.51 6%
Yuko Mizuno 10/10 1344 days true 4.51 6%
Benedikt Hang 5/10 1346 days true 3.65 5%
Brad Dobsky 7/10 1347 days true 4.1 6%
Thea Nicholas 7/10 1352 days true 4.09 6%
Calum Penn 10/10 1353 days true 4.5 6%
Jessica Mackie 7/10 1355 days true 4.09 6%
John and Jan 9/10 1355 days true 4.49 6%
Lizzie Sitton 8/10 1381 days true 4.22 6%
David Sitton 9/10 1381 days true 4.44 6%
Grace and Maria 6/10 1384 days true 3.68 5%
Maria Brauherr 8/10 1385 days true 4.21 6%
Anaelle Morand 7/10 1390 days 4.02 5%
Jitka and Matej 9/10 1426 days true 4.35 6%
Guilaine Durieux 10/10 1428 days true 4.35 6%
Brita Topp 10/10 2053 days 3.13 4%
Stefan Glock 9/10 2067 days true 3.1 4%
Adam 9/10 2076 days true 3.08 4%
Elena Wilkins 10/10 2081 days true 3.07 4%
Johannes Grellmann 10/10 2081 days true 3.07 4%
Sophia 10/10 2097 days true 3.04 4%
Jakob 9/10 2097 days true 3.04 4%
Bernhard Fulterer 8/10 2100 days true 2.88 4%
Eugen Lehner 8/10 2103 days true 2.88 4%
Max Stein 8/10 2103 days true 2.88 4%
Nigel 10/10 2119 days true 3.0 4%
Soizic 10/10 2435 days true 2.38 3%
Glenn Surzur 9/10 2445 days true 2.36 3%
Kathy Arthurs 8/10 2449 days true 2.23 3%
Paul Liecke 6/10 2451 days true 1.95 3%
Florent Corino 8/10 2453 days true 2.23 3%
Amiot Cyriane 10/10 2453 days true 2.34 3%
Mary Neustroski 10/10 2463 days true 2.32 3%
Michael Kretzschmar 9/10 2525 days true 2.2 3%
Dirk 8/10 2537 days true 2.07 3%
maelstrom 9/10 2783 days 1.7 2%
Markus Frei 10/10 2800 days true 1.66 2%
Lorna Williams 8/10 2809 days true 1.56 2%
Brian Livesey 9/10 2819 days true 1.63 2%
Ian Bailey 8/10 2823 days true 1.54 2%
Jeroen Bartos 9/10 2827 days true 1.61 2%
Michael & Rosemary Smith 9/10 2829 days true 1.61 2%
Kim Thorsted 8/10 2837 days true 1.51 2%
Andreas Kristiansen 8/10 2837 days true 1.51 2%
Louis Smit 8/10 2838 days true 1.51 2%
Rachel_Flowers 6/10 2905 days 1.21 2%
Paul 7/10 2912 days true 1.31 2%
Alibeare 10/10 2966 days 1.34 2%
Powerfamily 7/10 3058 days 1.05 1%
Eric Grant 9/10 3154 days true 0.97 1%
Koen Vanlede 10/10 3166 days true 0.95 1%
Kate Morgan 7/10 3168 days true 0.86 1%
Victoria Boolsen 10/10 3172 days true 0.94 1%
Edgar & Marilyn Berry 9/10 3176 days true 0.93 1%
Mike and Diane Baker 9/10 3181 days true 0.92 1%
John 7/10 3192 days true 0.82 1%
Andy 8/10 3195 days true 0.85 1%
Ross Hughes 7/10 3199 days true 0.8 1%
Petersen 10/10 3201 days true 0.88 1%
Tanner 10/10 3203 days true 0.87 1%
Adam Gerrard 8/10 3475 days true 0.33 0%
wilsoneng 10/10 3514 days true 0.27 0%
Jan Lynch 10/10 3532 days true 0.23 0%
Michael 10/10 3555 days true 0.19 0%
Ferth 9/10 3559 days true 0.18 0%
Christen Hans 10/10 3559 days true 0.18 0%
Paul Ritchie 9/10 3568 days true 0.16 0%
frederike 8/10 3620 days true 0.06 0%
nadinef 9/10 3627 days true 0.05 0%
PeterK1 9/10 3863 days true 0.0 0%
Sofie 7/10 3874 days true 0.0 0%
Hans 9/10 3896 days true 0.0 0%
BrunoG 10/10 3897 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

90%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.