Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.44%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 239 days 90.95 100%
Gregg Wagstaff 10/10 805 days true 21.99 23%
Kate and Dom 10/10 827 days true 19.66 20%
Sebastian and Johanna 9/10 830 days true 19.35 20%
Isabel Zedelius 9/10 857 days true 16.77 17%
Danielle 8/10 866 days true 15.97 16%
Bernd Giermann 8/10 868 days true 15.8 16%
Magdalena 10/10 893 days true 13.76 14%
Laia Pujol 10/10 898 days true 13.38 13%
Kayla 7/10 912 days true 12.37 12%
Lene Nilsson 10/10 914 days true 12.23 12%
Evelyn Rloeh 9/10 920 days true 11.82 11%
Luke 8/10 920 days true 11.82 11%
Gio Zy 9/10 923 days true 11.63 11%
Brigitte Schneider 10/10 938 days true 10.69 10%
Gordon Todan 10/10 945 days true 10.28 10%
Gerrit Misterek 9/10 945 days true 10.28 10%
Vanuxem 8/10 1153 days true 5.9 5%
Katharina Miehling 9/10 1156 days true 5.9 5%
Ana Coulee 7/10 1157 days true 5.9 5%
Cecile Santiaux 7/10 1157 days true 5.9 5%
Tom Teuber 7/10 1166 days true 5.88 5%
Anika Danits 9/10 1166 days true 5.88 5%
Valerie Bernardini 7/10 1172 days true 5.87 5%
Heidi et Mat 8/10 1172 days true 5.87 5%
Aparna Gula 10/10 1172 days true 5.87 5%
Aaron McCartie 10/10 1172 days true 5.87 5%
Masamichi Takezawa 10/10 1174 days true 5.87 5%
Yuko Mizuno 10/10 1174 days true 5.87 5%
Benedikt Hang 5/10 1176 days true 5.87 5%
Brad Dobsky 7/10 1177 days true 5.87 5%
Thea Nicholas 7/10 1182 days true 5.86 5%
Calum Penn 10/10 1183 days true 5.86 5%
Jessica Mackie 7/10 1185 days true 5.85 5%
John and Jan 9/10 1185 days true 5.85 5%
Lizzie Sitton 8/10 1211 days true 5.81 5%
David Sitton 9/10 1211 days true 5.81 5%
Grace and Maria 6/10 1214 days true 5.8 5%
Maria Brauherr 8/10 1215 days true 5.8 5%
Anaelle Morand 7/10 1220 days 4.83 4%
Jitka and Matej 9/10 1256 days true 5.74 5%
Guilaine Durieux 10/10 1258 days true 5.73 5%
Brita Topp 10/10 1883 days 3.92 3%
Stefan Glock 9/10 1897 days true 4.68 3%
Adam 9/10 1906 days true 4.67 3%
Elena Wilkins 10/10 1911 days true 4.66 3%
Johannes Grellmann 10/10 1911 days true 4.66 3%
Sophia 10/10 1927 days true 4.63 3%
Jakob 9/10 1927 days true 4.63 3%
Bernhard Fulterer 8/10 1930 days true 4.63 3%
Eugen Lehner 8/10 1933 days true 4.62 3%
Max Stein 8/10 1933 days true 4.62 3%
Nigel 10/10 1949 days true 4.6 3%
Soizic 10/10 2265 days true 4.08 3%
Glenn Surzur 9/10 2275 days true 4.06 3%
Kathy Arthurs 8/10 2279 days true 4.05 3%
Paul Liecke 6/10 2281 days true 4.05 3%
Florent Corino 8/10 2283 days true 4.05 3%
Amiot Cyriane 10/10 2283 days true 4.05 3%
Mary Neustroski 10/10 2293 days true 4.03 3%
Michael Kretzschmar 9/10 2355 days true 3.93 3%
Dirk 8/10 2367 days true 3.91 3%
maelstrom 9/10 2613 days 2.92 1%
Markus Frei 10/10 2630 days true 3.48 2%
Lorna Williams 8/10 2639 days true 3.46 2%
Brian Livesey 9/10 2649 days true 3.45 2%
Ian Bailey 8/10 2653 days true 3.44 2%
Jeroen Bartos 9/10 2657 days true 3.43 2%
Michael & Rosemary Smith 9/10 2659 days true 3.43 2%
Kim Thorsted 8/10 2667 days true 3.42 2%
Andreas Kristiansen 8/10 2667 days true 3.42 2%
Louis Smit 8/10 2668 days true 3.41 2%
Rachel_Flowers 6/10 2735 days 2.75 1%
Paul 7/10 2742 days true 3.29 2%
Alibeare 10/10 2796 days 2.67 1%
Powerfamily 7/10 2888 days 2.54 1%
Eric Grant 9/10 2984 days true 2.89 1%
Koen Vanlede 10/10 2996 days true 2.88 1%
Kate Morgan 7/10 2998 days true 2.87 1%
Victoria Boolsen 10/10 3002 days true 2.87 1%
Edgar & Marilyn Berry 9/10 3006 days true 2.86 1%
Mike and Diane Baker 9/10 3011 days true 2.85 1%
John 7/10 3022 days true 2.83 1%
Andy 8/10 3025 days true 2.83 1%
Ross Hughes 7/10 3029 days true 2.82 1%
Petersen 10/10 3031 days true 2.82 1%
Tanner 10/10 3033 days true 2.81 1%
Adam Gerrard 8/10 3305 days true 2.37 1%
wilsoneng 10/10 3344 days true 2.3 1%
Jan Lynch 10/10 3362 days true 2.27 1%
Michael 10/10 3385 days true 2.24 1%
Ferth 9/10 3389 days true 2.23 1%
Christen Hans 10/10 3389 days true 2.23 1%
Paul Ritchie 9/10 3398 days true 2.21 1%
frederike 8/10 3450 days true 2.13 1%
nadinef 9/10 3457 days true 2.12 0%
PeterK1 9/10 3693 days true 1.73 0%
Sofie 7/10 3704 days true 1.71 0%
Hans 9/10 3726 days true 1.68 0%
BrunoG 10/10 3727 days true 1.67 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

89%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch