Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.50%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 1158 days 100%
Gregg Wagstaff 10/10 1724 days 77%
Kate and Dom 10/10 1746 days 76%
Sebastian and Johanna 9/10 1749 days 76%
Isabel Zedelius 9/10 1776 days 75%
Danielle 8/10 1785 days 70%
Bernd Giermann 8/10 1787 days 70%
Magdalena 10/10 1812 days 73%
Laia Pujol 10/10 1817 days 73%
Kayla 7/10 1831 days 66%
Lene Nilsson 10/10 1833 days 72%
Evelyn Rloeh 9/10 1839 days 72%
Luke 8/10 1839 days 68%
Gio Zy 9/10 1842 days 72%
Brigitte Schneider 10/10 1857 days 71%
Gordon Todan 10/10 1864 days 71%
Gerrit Misterek 9/10 1864 days 71%
Vanuxem 8/10 2072 days 59%
Katharina Miehling 9/10 2075 days 62%
Ana Coulee 7/10 2076 days 56%
Cecile Santiaux 7/10 2076 days 56%
Tom Teuber 7/10 2085 days 56%
Anika Danits 9/10 2085 days 62%
Valerie Bernardini 7/10 2091 days 56%
Heidi et Mat 8/10 2091 days 58%
Aparna Gula 10/10 2091 days 62%
Aaron McCartie 10/10 2091 days 62%
Masamichi Takezawa 10/10 2093 days 62%
Yuko Mizuno 10/10 2093 days 62%
Benedikt Hang 5/10 2095 days 49%
Brad Dobsky 7/10 2096 days 56%
Thea Nicholas 7/10 2101 days 55%
Calum Penn 10/10 2102 days 61%
Jessica Mackie 7/10 2104 days 55%
John and Jan 9/10 2104 days 61%
Lizzie Sitton 8/10 2130 days 57%
David Sitton 9/10 2130 days 60%
Grace and Maria 6/10 2133 days 49%
Maria Brauherr 8/10 2134 days 57%
Anaelle Morand 7/10 2139 days 54%
Jitka and Matej 9/10 2175 days 58%
Guilaine Durieux 10/10 2177 days 58%
Brita Topp 10/10 2802 days 32%
Stefan Glock 9/10 2816 days 32%
Adam 9/10 2825 days 31%
Elena Wilkins 10/10 2830 days 31%
Johannes Grellmann 10/10 2830 days 31%
Sophia 10/10 2846 days 31%
Jakob 9/10 2846 days 31%
Bernhard Fulterer 8/10 2849 days 29%
Eugen Lehner 8/10 2852 days 29%
Max Stein 8/10 2852 days 29%
Nigel 10/10 2868 days 30%
Soizic 10/10 3184 days 17%
Glenn Surzur 9/10 3194 days 16%
Kathy Arthurs 8/10 3198 days 15%
Paul Liecke 6/10 3200 days 13%
Florent Corino 8/10 3202 days 15%
Amiot Cyriane 10/10 3202 days 16%
Mary Neustroski 10/10 3212 days 16%
Michael Kretzschmar 9/10 3274 days 13%
Dirk 8/10 3286 days 12%
maelstrom 9/10 3532 days 2%
Markus Frei 10/10 3549 days 2%
Lorna Williams 8/10 3558 days 1%
Brian Livesey 9/10 3568 days 1%
Ian Bailey 8/10 3572 days 1%
Jeroen Bartos 9/10 3576 days 1%
Michael & Rosemary Smith 9/10 3578 days 0%
Kim Thorsted 8/10 3586 days 0%
Andreas Kristiansen 8/10 3586 days 0%
Louis Smit 8/10 3587 days 0%
Rachel_Flowers 6/10 3654 days 15%
Paul 7/10 3661 days 17%
Alibeare 10/10 3715 days 19%
Powerfamily 7/10 3806 days 17%
Eric Grant 9/10 3903 days 19%
Koen Vanlede 10/10 3915 days 19%
Kate Morgan 7/10 3917 days 17%
Victoria Boolsen 10/10 3921 days 19%
Edgar & Marilyn Berry 9/10 3925 days 19%
Mike and Diane Baker 9/10 3930 days 19%
John 7/10 3941 days 17%
Andy 8/10 3944 days 17%
Ross Hughes 7/10 3948 days 17%
Petersen 10/10 3950 days 19%
Tanner 10/10 3952 days 19%
Adam Gerrard 8/10 4223 days 17%
wilsoneng 10/10 4263 days 19%
Jan Lynch 10/10 4281 days 19%
Michael 10/10 4304 days 19%
Ferth 9/10 4308 days 19%
Christen Hans 10/10 4308 days 19%
Paul Ritchie 9/10 4317 days 19%
frederike 8/10 4369 days 17%
nadinef 9/10 4376 days 19%
PeterK1 9/10 4611 days 19%
Sofie 7/10 4622 days 17%
Hans 9/10 4645 days 19%
BrunoG 10/10 4646 days 19%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

87%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.