Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Waikoropupu Springs
Valid Reviews
101 Valid Reviews
The Te Waikoropupu Springs experience has a total of 102 reviews. There are 101 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 101 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
34% |
| 9/10 | 27 |
|
27% |
| 8/10 | 21 |
|
21% |
| 7/10 | 15 |
|
15% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.03% Average
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 87.03% and is based on 101 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 101 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
32% |
| 9/10 | 26 |
|
28% |
| 8/10 | 21 |
|
23% |
| 7/10 | 13 |
|
14% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.10% Average
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 821 days | 100% |
| Mike Fricker | 10/10 | 2860 days | 3% |
| Gregg Wagstaff | 10/10 | 3426 days | 2% |
| Kate and Dom | 10/10 | 3448 days | 2% |
| Sebastian and Johanna | 9/10 | 3451 days | 2% |
| Isabel Zedelius | 9/10 | 3478 days | 1% |
| Danielle | 8/10 | 3487 days | 1% |
| Bernd Giermann | 8/10 | 3489 days | 1% |
| Magdalena | 10/10 | 3514 days | 1% |
| Laia Pujol | 10/10 | 3519 days | 1% |
| Kayla | 7/10 | 3533 days | 1% |
| Lene Nilsson | 10/10 | 3535 days | 1% |
| Evelyn Rloeh | 9/10 | 3541 days | 1% |
| Luke | 8/10 | 3541 days | 1% |
| Gio Zy | 9/10 | 3544 days | 1% |
| Brigitte Schneider | 10/10 | 3559 days | 1% |
| Gordon Todan | 10/10 | 3566 days | 1% |
| Gerrit Misterek | 9/10 | 3566 days | 1% |
| Vanuxem | 8/10 | 3774 days | 0% |
| Katharina Miehling | 9/10 | 3777 days | 1% |
| Ana Coulee | 7/10 | 3778 days | 0% |
| Cecile Santiaux | 7/10 | 3778 days | 0% |
| Tom Teuber | 7/10 | 3787 days | 0% |
| Anika Danits | 9/10 | 3787 days | 0% |
| Valerie Bernardini | 7/10 | 3793 days | 0% |
| Heidi et Mat | 8/10 | 3793 days | 0% |
| Aparna Gula | 10/10 | 3793 days | 0% |
| Aaron McCartie | 10/10 | 3793 days | 0% |
| Masamichi Takezawa | 10/10 | 3795 days | 0% |
| Yuko Mizuno | 10/10 | 3795 days | 0% |
| Benedikt Hang | 5/10 | 3797 days | 0% |
| Brad Dobsky | 7/10 | 3798 days | 0% |
| Thea Nicholas | 7/10 | 3803 days | 0% |
| Calum Penn | 10/10 | 3804 days | 0% |
| Jessica Mackie | 7/10 | 3806 days | 0% |
| John and Jan | 9/10 | 3806 days | 0% |
| Lizzie Sitton | 8/10 | 3832 days | 0% |
| David Sitton | 9/10 | 3832 days | 0% |
| Grace and Maria | 6/10 | 3835 days | 0% |
| Maria Brauherr | 8/10 | 3836 days | 0% |
| Anaelle Morand | 7/10 | 3841 days | 0% |
| Jitka and Matej | 9/10 | 3877 days | 0% |
| Guilaine Durieux | 10/10 | 3879 days | 0% |
| Brita Topp | 10/10 | 4504 days | 0% |
| Stefan Glock | 9/10 | 4518 days | 0% |
| Adam | 9/10 | 4527 days | 0% |
| Elena Wilkins | 10/10 | 4532 days | 0% |
| Johannes Grellmann | 10/10 | 4532 days | 0% |
| Sophia | 10/10 | 4548 days | 0% |
| Jakob | 9/10 | 4548 days | 0% |
| Bernhard Fulterer | 8/10 | 4551 days | 0% |
| Eugen Lehner | 8/10 | 4554 days | 0% |
| Max Stein | 8/10 | 4554 days | 0% |
| Nigel | 10/10 | 4570 days | 0% |
| Soizic | 10/10 | 4886 days | 0% |
| Glenn Surzur | 9/10 | 4896 days | 0% |
| Kathy Arthurs | 8/10 | 4900 days | 0% |
| Paul Liecke | 6/10 | 4902 days | 0% |
| Florent Corino | 8/10 | 4904 days | 0% |
| Amiot Cyriane | 10/10 | 4904 days | 0% |
| Mary Neustroski | 10/10 | 4914 days | 0% |
| Michael Kretzschmar | 9/10 | 4976 days | 0% |
| Dirk | 8/10 | 4988 days | 0% |
| maelstrom | 9/10 | 5234 days | 0% |
| Markus Frei | 10/10 | 5251 days | 0% |
| Lorna Williams | 8/10 | 5260 days | 0% |
| Brian Livesey | 9/10 | 5270 days | 0% |
| Ian Bailey | 8/10 | 5274 days | 0% |
| Jeroen Bartos | 9/10 | 5278 days | 0% |
| Michael & Rosemary Smith | 9/10 | 5280 days | 0% |
| Kim Thorsted | 8/10 | 5288 days | 0% |
| Andreas Kristiansen | 8/10 | 5288 days | 0% |
| Louis Smit | 8/10 | 5289 days | 0% |
| Rachel_Flowers | 6/10 | 5356 days | 0% |
| Paul | 7/10 | 5363 days | 0% |
| Alibeare | 10/10 | 5417 days | 0% |
| Powerfamily | 7/10 | 5509 days | 0% |
| Eric Grant | 9/10 | 5605 days | 0% |
| Koen Vanlede | 10/10 | 5617 days | 0% |
| Kate Morgan | 7/10 | 5619 days | 0% |
| Victoria Boolsen | 10/10 | 5623 days | 0% |
| Edgar & Marilyn Berry | 9/10 | 5627 days | 0% |
| Mike and Diane Baker | 9/10 | 5632 days | 0% |
| John | 7/10 | 5643 days | 0% |
| Andy | 8/10 | 5646 days | 0% |
| Ross Hughes | 7/10 | 5650 days | 0% |
| Petersen | 10/10 | 5652 days | 0% |
| Tanner | 10/10 | 5654 days | 0% |
| Adam Gerrard | 8/10 | 5926 days | 0% |
| wilsoneng | 10/10 | 5965 days | 0% |
| Jan Lynch | 10/10 | 5983 days | 0% |
| Michael | 10/10 | 6006 days | 0% |
| Ferth | 9/10 | 6010 days | 0% |
| Christen Hans | 10/10 | 6010 days | 0% |
| Paul Ritchie | 9/10 | 6019 days | 0% |
| frederike | 8/10 | 6071 days | 0% |
| nadinef | 9/10 | 6078 days | 0% |
| PeterK1 | 9/10 | 6314 days | 0% |
| Sofie | 7/10 | 6325 days | 0% |
| Hans | 9/10 | 6347 days | 0% |
| BrunoG | 10/10 | 6348 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.