Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
100 Valid Reviews
The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Mike Fricker||10/10||46 days||99.66||100%|
|Gregg Wagstaff||10/10||612 days||50.36||50%|
|Kate and Dom||10/10||634 days||46.41||45%|
|Sebastian and Johanna||9/10||637 days||45.89||45%|
|Isabel Zedelius||9/10||664 days||41.32||40%|
|Bernd Giermann||8/10||675 days||39.54||38%|
|Laia Pujol||10/10||705 days||34.92||34%|
|Lene Nilsson||10/10||721 days||32.6||31%|
|Evelyn Rloeh||9/10||727 days||31.75||30%|
|Gio Zy||9/10||730 days||31.33||30%|
|Brigitte Schneider||10/10||745 days||29.29||28%|
|Gordon Todan||10/10||752 days||28.37||27%|
|Gerrit Misterek||9/10||752 days||28.37||27%|
|Katharina Miehling||9/10||963 days||9.31||7%|
|Ana Coulee||7/10||964 days||9.26||7%|
|Cecile Santiaux||7/10||964 days||9.26||7%|
|Tom Teuber||7/10||973 days||8.83||7%|
|Anika Danits||9/10||973 days||8.83||7%|
|Valerie Bernardini||7/10||979 days||8.56||7%|
|Heidi et Mat||8/10||979 days||8.56||7%|
|Aparna Gula||10/10||979 days||8.56||7%|
|Aaron McCartie||10/10||979 days||8.56||7%|
|Masamichi Takezawa||10/10||981 days||8.47||7%|
|Yuko Mizuno||10/10||981 days||8.47||7%|
|Benedikt Hang||5/10||983 days||8.39||7%|
|Brad Dobsky||7/10||984 days||8.34||7%|
|Thea Nicholas||7/10||989 days||8.14||6%|
|Calum Penn||10/10||990 days||8.1||6%|
|Jessica Mackie||7/10||992 days||8.02||6%|
|John and Jan||9/10||992 days||8.02||6%|
|Lizzie Sitton||8/10||1018 days||7.13||5%|
|David Sitton||9/10||1018 days||7.13||5%|
|Grace and Maria||6/10||1021 days||7.04||5%|
|Maria Brauherr||8/10||1022 days||7.01||5%|
|Anaelle Morand||7/10||1027 days||5.73||4%|
|Jitka and Matej||9/10||1063 days||6.19||4%|
|Guilaine Durieux||10/10||1065 days||6.17||4%|
|Brita Topp||10/10||1690 days||4.18||2%|
|Stefan Glock||9/10||1704 days||5.0||3%|
|Elena Wilkins||10/10||1718 days||4.98||3%|
|Johannes Grellmann||10/10||1718 days||4.98||3%|
|Bernhard Fulterer||8/10||1737 days||4.94||3%|
|Eugen Lehner||8/10||1740 days||4.94||3%|
|Max Stein||8/10||1740 days||4.94||3%|
|Glenn Surzur||9/10||2082 days||4.38||2%|
|Kathy Arthurs||8/10||2086 days||4.37||2%|
|Paul Liecke||6/10||2088 days||4.37||2%|
|Florent Corino||8/10||2090 days||4.36||2%|
|Amiot Cyriane||10/10||2090 days||4.36||2%|
|Mary Neustroski||10/10||2100 days||4.35||2%|
|Michael Kretzschmar||9/10||2162 days||4.25||2%|
|Markus Frei||10/10||2437 days||3.79||2%|
|Lorna Williams||8/10||2446 days||3.78||2%|
|Brian Livesey||9/10||2456 days||3.76||2%|
|Ian Bailey||8/10||2460 days||3.76||2%|
|Jeroen Bartos||9/10||2464 days||3.75||2%|
|Michael & Rosemary Smith||9/10||2466 days||3.75||2%|
|Kim Thorsted||8/10||2474 days||3.73||2%|
|Andreas Kristiansen||8/10||2474 days||3.73||2%|
|Louis Smit||8/10||2475 days||3.73||2%|
|Eric Grant||9/10||2791 days||3.21||1%|
|Koen Vanlede||10/10||2803 days||3.19||1%|
|Kate Morgan||7/10||2805 days||3.19||1%|
|Victoria Boolsen||10/10||2809 days||3.18||1%|
|Edgar & Marilyn Berry||9/10||2813 days||3.18||1%|
|Mike and Diane Baker||9/10||2818 days||3.17||1%|
|Ross Hughes||7/10||2836 days||3.14||1%|
|Adam Gerrard||8/10||3112 days||2.68||1%|
|Jan Lynch||10/10||3169 days||2.59||1%|
|Christen Hans||10/10||3196 days||2.55||1%|
|Paul Ritchie||9/10||3205 days||2.53||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.