Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.23%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 288 days 86.86 100%
Gregg Wagstaff 10/10 854 days true 17.04 18%
Kate and Dom 10/10 876 days true 15.12 16%
Sebastian and Johanna 9/10 879 days true 14.87 16%
Isabel Zedelius 9/10 906 days true 12.79 13%
Danielle 8/10 915 days true 12.16 12%
Bernd Giermann 8/10 917 days true 12.02 12%
Magdalena 10/10 942 days true 10.45 10%
Laia Pujol 10/10 947 days true 10.17 10%
Kayla 7/10 961 days true 9.41 9%
Lene Nilsson 10/10 963 days true 9.31 9%
Evelyn Rloeh 9/10 969 days true 9.02 9%
Luke 8/10 969 days true 9.02 9%
Gio Zy 9/10 972 days true 8.88 9%
Brigitte Schneider 10/10 987 days true 8.22 8%
Gordon Todan 10/10 994 days true 7.94 7%
Gerrit Misterek 9/10 994 days true 7.94 7%
Vanuxem 8/10 1202 days true 5.82 5%
Katharina Miehling 9/10 1205 days true 5.82 5%
Ana Coulee 7/10 1206 days true 5.82 5%
Cecile Santiaux 7/10 1206 days true 5.82 5%
Tom Teuber 7/10 1215 days true 5.8 5%
Anika Danits 9/10 1215 days true 5.8 5%
Valerie Bernardini 7/10 1221 days true 5.79 5%
Heidi et Mat 8/10 1221 days true 5.79 5%
Aparna Gula 10/10 1221 days true 5.79 5%
Aaron McCartie 10/10 1221 days true 5.79 5%
Masamichi Takezawa 10/10 1223 days true 5.79 5%
Yuko Mizuno 10/10 1223 days true 5.79 5%
Benedikt Hang 5/10 1225 days true 5.79 5%
Brad Dobsky 7/10 1226 days true 5.78 5%
Thea Nicholas 7/10 1231 days true 5.78 5%
Calum Penn 10/10 1232 days true 5.77 5%
Jessica Mackie 7/10 1234 days true 5.77 5%
John and Jan 9/10 1234 days true 5.77 5%
Lizzie Sitton 8/10 1260 days true 5.73 5%
David Sitton 9/10 1260 days true 5.73 5%
Grace and Maria 6/10 1263 days true 5.72 5%
Maria Brauherr 8/10 1264 days true 5.72 5%
Anaelle Morand 7/10 1269 days 4.76 4%
Jitka and Matej 9/10 1305 days true 5.65 5%
Guilaine Durieux 10/10 1307 days true 5.65 5%
Brita Topp 10/10 1932 days 3.85 3%
Stefan Glock 9/10 1946 days true 4.6 4%
Adam 9/10 1955 days true 4.59 4%
Elena Wilkins 10/10 1960 days true 4.58 4%
Johannes Grellmann 10/10 1960 days true 4.58 4%
Sophia 10/10 1976 days true 4.55 3%
Jakob 9/10 1976 days true 4.55 3%
Bernhard Fulterer 8/10 1979 days true 4.55 3%
Eugen Lehner 8/10 1982 days true 4.54 3%
Max Stein 8/10 1982 days true 4.54 3%
Nigel 10/10 1998 days true 4.52 3%
Soizic 10/10 2314 days true 4.0 3%
Glenn Surzur 9/10 2324 days true 3.98 3%
Kathy Arthurs 8/10 2328 days true 3.97 3%
Paul Liecke 6/10 2330 days true 3.97 3%
Florent Corino 8/10 2332 days true 3.97 3%
Amiot Cyriane 10/10 2332 days true 3.97 3%
Mary Neustroski 10/10 2342 days true 3.95 3%
Michael Kretzschmar 9/10 2404 days true 3.85 3%
Dirk 8/10 2416 days true 3.83 3%
maelstrom 9/10 2662 days 2.85 1%
Markus Frei 10/10 2679 days true 3.4 2%
Lorna Williams 8/10 2688 days true 3.38 2%
Brian Livesey 9/10 2698 days true 3.36 2%
Ian Bailey 8/10 2702 days true 3.36 2%
Jeroen Bartos 9/10 2706 days true 3.35 2%
Michael & Rosemary Smith 9/10 2708 days true 3.35 2%
Kim Thorsted 8/10 2716 days true 3.34 2%
Andreas Kristiansen 8/10 2716 days true 3.34 2%
Louis Smit 8/10 2717 days true 3.33 2%
Rachel_Flowers 6/10 2784 days 2.69 1%
Paul 7/10 2791 days true 3.21 2%
Alibeare 10/10 2845 days 2.6 1%
Powerfamily 7/10 2937 days 2.48 1%
Eric Grant 9/10 3033 days true 2.81 1%
Koen Vanlede 10/10 3045 days true 2.79 1%
Kate Morgan 7/10 3047 days true 2.79 1%
Victoria Boolsen 10/10 3051 days true 2.78 1%
Edgar & Marilyn Berry 9/10 3055 days true 2.78 1%
Mike and Diane Baker 9/10 3060 days true 2.77 1%
John 7/10 3071 days true 2.75 1%
Andy 8/10 3074 days true 2.75 1%
Ross Hughes 7/10 3078 days true 2.74 1%
Petersen 10/10 3080 days true 2.74 1%
Tanner 10/10 3082 days true 2.73 1%
Adam Gerrard 8/10 3354 days true 2.29 1%
wilsoneng 10/10 3393 days true 2.22 1%
Jan Lynch 10/10 3411 days true 2.19 1%
Michael 10/10 3434 days true 2.16 1%
Ferth 9/10 3438 days true 2.15 1%
Christen Hans 10/10 3438 days true 2.15 1%
Paul Ritchie 9/10 3447 days true 2.13 1%
frederike 8/10 3499 days true 2.05 1%
nadinef 9/10 3506 days true 2.04 1%
PeterK1 9/10 3742 days true 1.65 0%
Sofie 7/10 3753 days true 1.63 0%
Hans 9/10 3775 days true 1.59 0%
BrunoG 10/10 3776 days true 1.59 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

89%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch