Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 351 days 80.48 100%
Gregg Wagstaff 10/10 917 days true 10.02 12%
Kate and Dom 10/10 939 days true 8.86 11%
Sebastian and Johanna 9/10 942 days true 8.71 10%
Isabel Zedelius 9/10 969 days true 7.52 9%
Danielle 8/10 978 days true 6.81 8%
Bernd Giermann 8/10 980 days true 6.74 8%
Magdalena 10/10 1005 days true 6.28 7%
Laia Pujol 10/10 1010 days true 6.14 7%
Kayla 7/10 1024 days true 5.28 6%
Lene Nilsson 10/10 1026 days true 5.75 7%
Evelyn Rloeh 9/10 1032 days true 5.63 7%
Luke 8/10 1032 days true 5.35 6%
Gio Zy 9/10 1035 days true 5.57 7%
Brigitte Schneider 10/10 1050 days true 5.32 6%
Gordon Todan 10/10 1057 days true 5.23 6%
Gerrit Misterek 9/10 1057 days true 5.23 6%
Vanuxem 8/10 1265 days true 4.47 5%
Katharina Miehling 9/10 1268 days true 4.7 5%
Ana Coulee 7/10 1269 days true 4.28 5%
Cecile Santiaux 7/10 1269 days true 4.28 5%
Tom Teuber 7/10 1278 days true 4.26 5%
Anika Danits 9/10 1278 days true 4.69 5%
Valerie Bernardini 7/10 1284 days true 4.26 5%
Heidi et Mat 8/10 1284 days true 4.44 5%
Aparna Gula 10/10 1284 days true 4.68 5%
Aaron McCartie 10/10 1284 days true 4.68 5%
Masamichi Takezawa 10/10 1286 days true 4.67 5%
Yuko Mizuno 10/10 1286 days true 4.67 5%
Benedikt Hang 5/10 1288 days true 3.78 4%
Brad Dobsky 7/10 1289 days true 4.25 5%
Thea Nicholas 7/10 1294 days true 4.24 5%
Calum Penn 10/10 1295 days true 4.66 5%
Jessica Mackie 7/10 1297 days true 4.24 5%
John and Jan 9/10 1297 days true 4.65 5%
Lizzie Sitton 8/10 1323 days true 4.38 5%
David Sitton 9/10 1323 days true 4.61 5%
Grace and Maria 6/10 1326 days true 3.82 4%
Maria Brauherr 8/10 1327 days true 4.37 5%
Anaelle Morand 7/10 1332 days 4.18 5%
Jitka and Matej 9/10 1368 days true 4.53 5%
Guilaine Durieux 10/10 1370 days true 4.53 5%
Brita Topp 10/10 1995 days 3.46 4%
Stefan Glock 9/10 2009 days true 3.43 4%
Adam 9/10 2018 days true 3.42 4%
Elena Wilkins 10/10 2023 days true 3.41 4%
Johannes Grellmann 10/10 2023 days true 3.41 4%
Sophia 10/10 2039 days true 3.38 4%
Jakob 9/10 2039 days true 3.38 4%
Bernhard Fulterer 8/10 2042 days true 3.21 4%
Eugen Lehner 8/10 2045 days true 3.2 4%
Max Stein 8/10 2045 days true 3.2 4%
Nigel 10/10 2061 days true 3.35 4%
Soizic 10/10 2377 days true 2.8 3%
Glenn Surzur 9/10 2387 days true 2.79 3%
Kathy Arthurs 8/10 2391 days true 2.64 3%
Paul Liecke 6/10 2393 days true 2.31 2%
Florent Corino 8/10 2395 days true 2.64 3%
Amiot Cyriane 10/10 2395 days true 2.77 3%
Mary Neustroski 10/10 2405 days true 2.76 3%
Michael Kretzschmar 9/10 2467 days true 2.65 3%
Dirk 8/10 2479 days true 2.5 3%
maelstrom 9/10 2725 days 2.21 2%
Markus Frei 10/10 2742 days true 2.18 2%
Lorna Williams 8/10 2751 days true 2.06 2%
Brian Livesey 9/10 2761 days true 2.15 2%
Ian Bailey 8/10 2765 days true 2.03 2%
Jeroen Bartos 9/10 2769 days true 2.13 2%
Michael & Rosemary Smith 9/10 2771 days true 2.13 2%
Kim Thorsted 8/10 2779 days true 2.01 2%
Andreas Kristiansen 8/10 2779 days true 2.01 2%
Louis Smit 8/10 2780 days true 2.01 2%
Rachel_Flowers 6/10 2847 days 1.66 2%
Paul 7/10 2854 days true 1.81 2%
Alibeare 10/10 2908 days 1.9 2%
Powerfamily 7/10 3000 days 1.58 2%
Eric Grant 9/10 3096 days true 1.57 2%
Koen Vanlede 10/10 3108 days true 1.55 2%
Kate Morgan 7/10 3110 days true 1.41 1%
Victoria Boolsen 10/10 3114 days true 1.54 2%
Edgar & Marilyn Berry 9/10 3118 days true 1.54 2%
Mike and Diane Baker 9/10 3123 days true 1.53 2%
John 7/10 3134 days true 1.37 1%
Andy 8/10 3137 days true 1.43 1%
Ross Hughes 7/10 3141 days true 1.36 1%
Petersen 10/10 3143 days true 1.49 1%
Tanner 10/10 3145 days true 1.49 1%
Adam Gerrard 8/10 3417 days true 0.97 1%
wilsoneng 10/10 3456 days true 0.96 1%
Jan Lynch 10/10 3474 days true 0.93 1%
Michael 10/10 3497 days true 0.89 1%
Ferth 9/10 3501 days true 0.88 1%
Christen Hans 10/10 3501 days true 0.88 1%
Paul Ritchie 9/10 3510 days true 0.86 1%
frederike 8/10 3562 days true 0.74 1%
nadinef 9/10 3569 days true 0.76 1%
PeterK1 9/10 3805 days true 0.36 0%
Sofie 7/10 3816 days true 0.31 0%
Hans 9/10 3838 days true 0.3 0%
BrunoG 10/10 3839 days true 0.3 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

90%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.