Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Te Waikoropupu Springs

Valid Reviews

100 Valid Reviews

The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 100 valid reviews:

Rating Count Percentage
10/10 33
33%
9/10 27
27%
8/10 21
21%
7/10 15
15%
6/10 3
3%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.90% Average

The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

93 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 93 face-to-face reviews:

Rating Count Percentage
10/10 30
32%
9/10 26
28%
8/10 21
23%
7/10 13
14%
6/10 2
2%
5/10 1
1%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.10% Average

The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.70%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 173 days 95.26 100%
Gregg Wagstaff 10/10 739 days true 30.1 30%
Kate and Dom 10/10 761 days true 27.21 27%
Sebastian and Johanna 9/10 764 days true 26.83 27%
Isabel Zedelius 9/10 791 days true 23.57 23%
Danielle 8/10 800 days true 22.55 22%
Bernd Giermann 8/10 802 days true 22.32 22%
Magdalena 10/10 827 days true 19.66 19%
Laia Pujol 10/10 832 days true 19.15 19%
Kayla 7/10 846 days true 17.79 17%
Lene Nilsson 10/10 848 days true 17.6 17%
Evelyn Rloeh 9/10 854 days true 17.04 16%
Luke 8/10 854 days true 17.04 16%
Gio Zy 9/10 857 days true 16.77 16%
Brigitte Schneider 10/10 872 days true 15.46 15%
Gordon Todan 10/10 879 days true 14.87 14%
Gerrit Misterek 9/10 879 days true 14.87 14%
Vanuxem 8/10 1087 days true 6.01 5%
Katharina Miehling 9/10 1090 days true 6.0 5%
Ana Coulee 7/10 1091 days true 6.0 5%
Cecile Santiaux 7/10 1091 days true 6.0 5%
Tom Teuber 7/10 1100 days true 5.99 5%
Anika Danits 9/10 1100 days true 5.99 5%
Valerie Bernardini 7/10 1106 days true 5.98 4%
Heidi et Mat 8/10 1106 days true 5.98 4%
Aparna Gula 10/10 1106 days true 5.98 4%
Aaron McCartie 10/10 1106 days true 5.98 4%
Masamichi Takezawa 10/10 1108 days true 5.98 4%
Yuko Mizuno 10/10 1108 days true 5.98 4%
Benedikt Hang 5/10 1110 days true 5.98 4%
Brad Dobsky 7/10 1111 days true 5.97 4%
Thea Nicholas 7/10 1116 days true 5.97 4%
Calum Penn 10/10 1117 days true 5.96 4%
Jessica Mackie 7/10 1119 days true 5.96 4%
John and Jan 9/10 1119 days true 5.96 4%
Lizzie Sitton 8/10 1145 days true 5.92 4%
David Sitton 9/10 1145 days true 5.92 4%
Grace and Maria 6/10 1148 days true 5.91 4%
Maria Brauherr 8/10 1149 days true 5.91 4%
Anaelle Morand 7/10 1154 days 4.92 3%
Jitka and Matej 9/10 1190 days true 5.84 4%
Guilaine Durieux 10/10 1192 days true 5.84 4%
Brita Topp 10/10 1817 days 4.01 2%
Stefan Glock 9/10 1831 days true 4.79 3%
Adam 9/10 1840 days true 4.78 3%
Elena Wilkins 10/10 1845 days true 4.77 3%
Johannes Grellmann 10/10 1845 days true 4.77 3%
Sophia 10/10 1861 days true 4.74 3%
Jakob 9/10 1861 days true 4.74 3%
Bernhard Fulterer 8/10 1864 days true 4.74 3%
Eugen Lehner 8/10 1867 days true 4.73 3%
Max Stein 8/10 1867 days true 4.73 3%
Nigel 10/10 1883 days true 4.7 3%
Soizic 10/10 2199 days true 4.19 3%
Glenn Surzur 9/10 2209 days true 4.17 3%
Kathy Arthurs 8/10 2213 days true 4.16 3%
Paul Liecke 6/10 2215 days true 4.16 3%
Florent Corino 8/10 2217 days true 4.16 3%
Amiot Cyriane 10/10 2217 days true 4.16 3%
Mary Neustroski 10/10 2227 days true 4.14 3%
Michael Kretzschmar 9/10 2289 days true 4.04 2%
Dirk 8/10 2301 days true 4.02 2%
maelstrom 9/10 2547 days 3.01 1%
Markus Frei 10/10 2564 days true 3.59 2%
Lorna Williams 8/10 2573 days true 3.57 2%
Brian Livesey 9/10 2583 days true 3.55 2%
Ian Bailey 8/10 2587 days true 3.55 2%
Jeroen Bartos 9/10 2591 days true 3.54 2%
Michael & Rosemary Smith 9/10 2593 days true 3.54 2%
Kim Thorsted 8/10 2601 days true 3.52 2%
Andreas Kristiansen 8/10 2601 days true 3.52 2%
Louis Smit 8/10 2602 days true 3.52 2%
Rachel_Flowers 6/10 2669 days 2.84 1%
Paul 7/10 2676 days true 3.4 2%
Alibeare 10/10 2730 days 2.76 1%
Powerfamily 7/10 2822 days 2.63 1%
Eric Grant 9/10 2918 days true 3.0 1%
Koen Vanlede 10/10 2930 days true 2.98 1%
Kate Morgan 7/10 2932 days true 2.98 1%
Victoria Boolsen 10/10 2936 days true 2.97 1%
Edgar & Marilyn Berry 9/10 2940 days true 2.97 1%
Mike and Diane Baker 9/10 2945 days true 2.96 1%
John 7/10 2956 days true 2.94 1%
Andy 8/10 2959 days true 2.94 1%
Ross Hughes 7/10 2963 days true 2.93 1%
Petersen 10/10 2965 days true 2.93 1%
Tanner 10/10 2967 days true 2.92 1%
Adam Gerrard 8/10 3239 days true 2.48 1%
wilsoneng 10/10 3278 days true 2.41 1%
Jan Lynch 10/10 3296 days true 2.38 1%
Michael 10/10 3319 days true 2.34 1%
Ferth 9/10 3323 days true 2.34 1%
Christen Hans 10/10 3323 days true 2.34 1%
Paul Ritchie 9/10 3332 days true 2.32 1%
frederike 8/10 3384 days true 2.24 0%
nadinef 9/10 3391 days true 2.23 0%
PeterK1 9/10 3627 days true 1.84 0%
Sofie 7/10 3638 days true 1.82 0%
Hans 9/10 3660 days true 1.78 0%
BrunoG 10/10 3661 days true 1.78 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

90%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch