Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
100 Valid Reviews
The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Mike Fricker||10/10||115 days||97.9||100%|
|Gregg Wagstaff||10/10||681 days||38.59||38%|
|Kate and Dom||10/10||703 days||35.22||35%|
|Sebastian and Johanna||9/10||706 days||34.77||34%|
|Isabel Zedelius||9/10||733 days||30.92||30%|
|Bernd Giermann||8/10||744 days||29.43||29%|
|Laia Pujol||10/10||774 days||25.59||25%|
|Lene Nilsson||10/10||790 days||23.69||23%|
|Evelyn Rloeh||9/10||796 days||23.0||22%|
|Gio Zy||9/10||799 days||22.66||22%|
|Brigitte Schneider||10/10||814 days||21.01||20%|
|Gordon Todan||10/10||821 days||20.28||19%|
|Gerrit Misterek||9/10||821 days||20.28||19%|
|Katharina Miehling||9/10||1032 days||6.75||5%|
|Ana Coulee||7/10||1033 days||6.73||5%|
|Cecile Santiaux||7/10||1033 days||6.73||5%|
|Tom Teuber||7/10||1042 days||6.53||5%|
|Anika Danits||9/10||1042 days||6.53||5%|
|Valerie Bernardini||7/10||1048 days||6.42||5%|
|Heidi et Mat||8/10||1048 days||6.42||5%|
|Aparna Gula||10/10||1048 days||6.42||5%|
|Aaron McCartie||10/10||1048 days||6.42||5%|
|Masamichi Takezawa||10/10||1050 days||6.39||5%|
|Yuko Mizuno||10/10||1050 days||6.39||5%|
|Benedikt Hang||5/10||1052 days||6.35||5%|
|Brad Dobsky||7/10||1053 days||6.34||5%|
|Thea Nicholas||7/10||1058 days||6.26||5%|
|Calum Penn||10/10||1059 days||6.25||5%|
|Jessica Mackie||7/10||1061 days||6.22||5%|
|John and Jan||9/10||1061 days||6.22||5%|
|Lizzie Sitton||8/10||1087 days||6.01||4%|
|David Sitton||9/10||1087 days||6.01||4%|
|Grace and Maria||6/10||1090 days||6.0||4%|
|Maria Brauherr||8/10||1091 days||6.0||4%|
|Anaelle Morand||7/10||1096 days||5.0||3%|
|Jitka and Matej||9/10||1132 days||5.94||4%|
|Guilaine Durieux||10/10||1134 days||5.94||4%|
|Brita Topp||10/10||1759 days||4.09||2%|
|Stefan Glock||9/10||1773 days||4.89||3%|
|Elena Wilkins||10/10||1787 days||4.86||3%|
|Johannes Grellmann||10/10||1787 days||4.86||3%|
|Bernhard Fulterer||8/10||1806 days||4.83||3%|
|Eugen Lehner||8/10||1809 days||4.83||3%|
|Max Stein||8/10||1809 days||4.83||3%|
|Glenn Surzur||9/10||2151 days||4.26||2%|
|Kathy Arthurs||8/10||2155 days||4.26||2%|
|Paul Liecke||6/10||2157 days||4.25||2%|
|Florent Corino||8/10||2159 days||4.25||2%|
|Amiot Cyriane||10/10||2159 days||4.25||2%|
|Mary Neustroski||10/10||2169 days||4.23||2%|
|Michael Kretzschmar||9/10||2231 days||4.13||2%|
|Markus Frei||10/10||2506 days||3.68||2%|
|Lorna Williams||8/10||2515 days||3.67||2%|
|Brian Livesey||9/10||2525 days||3.65||2%|
|Ian Bailey||8/10||2529 days||3.64||2%|
|Jeroen Bartos||9/10||2533 days||3.64||2%|
|Michael & Rosemary Smith||9/10||2535 days||3.63||2%|
|Kim Thorsted||8/10||2543 days||3.62||2%|
|Andreas Kristiansen||8/10||2543 days||3.62||2%|
|Louis Smit||8/10||2544 days||3.62||2%|
|Eric Grant||9/10||2860 days||3.1||1%|
|Koen Vanlede||10/10||2872 days||3.08||1%|
|Kate Morgan||7/10||2874 days||3.08||1%|
|Victoria Boolsen||10/10||2878 days||3.07||1%|
|Edgar & Marilyn Berry||9/10||2882 days||3.06||1%|
|Mike and Diane Baker||9/10||2887 days||3.05||1%|
|Ross Hughes||7/10||2905 days||3.02||1%|
|Adam Gerrard||8/10||3181 days||2.57||1%|
|Jan Lynch||10/10||3238 days||2.48||1%|
|Christen Hans||10/10||3265 days||2.43||1%|
|Paul Ritchie||9/10||3274 days||2.42||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.