Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Waikoropupu Springs.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
100 Valid Reviews
The Te Waikoropupu Springs experience has a total of 101 reviews. There are 100 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
The raw data average (mean) for all the Te Waikoropupu Springs valid reviews is 86.90% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
93 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 100 valid reviews, the experience has 93 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 93 face-to-face reviews:
The raw data average (mean) for all the Te Waikoropupu Springs face-to-face reviews is 87.10% and is based on 93 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Mike Fricker||10/10||959 days||100%|
|Gregg Wagstaff||10/10||1525 days||52%|
|Kate and Dom||10/10||1547 days||51%|
|Sebastian and Johanna||9/10||1550 days||51%|
|Isabel Zedelius||9/10||1577 days||51%|
|Bernd Giermann||8/10||1588 days||48%|
|Laia Pujol||10/10||1618 days||50%|
|Lene Nilsson||10/10||1634 days||49%|
|Evelyn Rloeh||9/10||1640 days||49%|
|Gio Zy||9/10||1643 days||49%|
|Brigitte Schneider||10/10||1658 days||49%|
|Gordon Todan||10/10||1665 days||48%|
|Gerrit Misterek||9/10||1665 days||48%|
|Katharina Miehling||9/10||1876 days||43%|
|Ana Coulee||7/10||1877 days||39%|
|Cecile Santiaux||7/10||1877 days||39%|
|Tom Teuber||7/10||1886 days||39%|
|Anika Danits||9/10||1886 days||43%|
|Valerie Bernardini||7/10||1892 days||39%|
|Heidi et Mat||8/10||1892 days||41%|
|Aparna Gula||10/10||1892 days||43%|
|Aaron McCartie||10/10||1892 days||43%|
|Masamichi Takezawa||10/10||1894 days||43%|
|Yuko Mizuno||10/10||1894 days||43%|
|Benedikt Hang||5/10||1896 days||34%|
|Brad Dobsky||7/10||1897 days||39%|
|Thea Nicholas||7/10||1902 days||39%|
|Calum Penn||10/10||1903 days||43%|
|Jessica Mackie||7/10||1905 days||39%|
|John and Jan||9/10||1905 days||43%|
|Lizzie Sitton||8/10||1931 days||40%|
|David Sitton||9/10||1931 days||42%|
|Grace and Maria||6/10||1934 days||35%|
|Maria Brauherr||8/10||1935 days||40%|
|Anaelle Morand||7/10||1940 days||38%|
|Jitka and Matej||9/10||1976 days||41%|
|Guilaine Durieux||10/10||1978 days||41%|
|Brita Topp||10/10||2603 days||25%|
|Stefan Glock||9/10||2617 days||25%|
|Elena Wilkins||10/10||2631 days||24%|
|Johannes Grellmann||10/10||2631 days||24%|
|Bernhard Fulterer||8/10||2650 days||23%|
|Eugen Lehner||8/10||2653 days||23%|
|Max Stein||8/10||2653 days||23%|
|Glenn Surzur||9/10||2995 days||15%|
|Kathy Arthurs||8/10||2999 days||14%|
|Paul Liecke||6/10||3001 days||12%|
|Florent Corino||8/10||3003 days||14%|
|Amiot Cyriane||10/10||3003 days||15%|
|Mary Neustroski||10/10||3013 days||15%|
|Michael Kretzschmar||9/10||3075 days||13%|
|Markus Frei||10/10||3350 days||7%|
|Lorna Williams||8/10||3359 days||6%|
|Brian Livesey||9/10||3369 days||6%|
|Ian Bailey||8/10||3373 days||6%|
|Jeroen Bartos||9/10||3377 days||6%|
|Michael & Rosemary Smith||9/10||3379 days||6%|
|Kim Thorsted||8/10||3387 days||5%|
|Andreas Kristiansen||8/10||3387 days||5%|
|Louis Smit||8/10||3388 days||5%|
|Eric Grant||9/10||3704 days||12%|
|Koen Vanlede||10/10||3716 days||12%|
|Kate Morgan||7/10||3718 days||11%|
|Victoria Boolsen||10/10||3722 days||12%|
|Edgar & Marilyn Berry||9/10||3726 days||12%|
|Mike and Diane Baker||9/10||3731 days||12%|
|Ross Hughes||7/10||3749 days||11%|
|Adam Gerrard||8/10||4025 days||11%|
|Jan Lynch||10/10||4082 days||12%|
|Christen Hans||10/10||4109 days||12%|
|Paul Ritchie||9/10||4118 days||12%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Te Waikoropupu Springs does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.