Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for East Cape Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

East Cape Campground

Valid Reviews

42 Valid Reviews

The East Cape Campground experience has a total of 43 reviews. There are 42 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 42 valid reviews:

Rating Count Percentage
10/10 10
24%
9/10 6
14%
8/10 14
33%
7/10 4
10%
6/10 2
5%
5/10 4
10%
4/10 0
0%
3/10 0
0%
2/10 1
2%
1/10 1
2%

78.33% Average

The raw data average (mean) for all the East Cape Campground valid reviews is 78.33% and is based on 42 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

6 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 42 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 6 face-to-face reviews:

Rating Count Percentage
10/10 2
33%
9/10 0
0%
8/10 2
33%
7/10 0
0%
6/10 0
0%
5/10 1
17%
4/10 0
0%
3/10 0
0%
2/10 1
17%
1/10 0
0%

71.67% Average

The raw data average (mean) for all the East Cape Campground face-to-face reviews is 71.67% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Bri 9/10 94 days 100%
Bethan 9/10 125 days 99%
ELNZ 8/10 339 days 79%
Amy 8/10 339 days 79%
Jolinda 1/10 460 days 49%
Mirco 8/10 491 days 59%
Shawn 8/10 491 days 59%
Scott Peaker 10/10 491 days 62%
Clint Parsons 9/10 491 days 62%
Schubi 10/10 491 days 62%
Ron Weasley 9/10 521 days 57%
Bert 6/10 522 days 47%
Jess 9/10 522 days 57%
Bill Bartleet 7/10 552 days 47%
Rosie 7/10 766 days 20%
Simon 10/10 766 days 22%
BenVW 10/10 797 days 19%
Matthias 6/10 825 days 13%
Niven 10/10 825 days 16%
Jenny Zhang 8/10 886 days 11%
KB 8/10 887 days 11%
Axel 8/10 978 days 6%
Kevin Sims 7/10 1162 days 4%
Jo Dawson 8/10 1405 days 3%
Blu Ice 8/10 1544 days 3%
Tai T 7/10 1632 days 3%
Mr and Mrs B 8/10 1652 days 3%
Laurie 9/10 1683 days 3%
Nicole Dube 10/10 2064 days 2%
Matt Burrus 10/10 2069 days 2%
Rebecca Can 5/10 2134 days 2%
Christina L 5/10 2174 days 2%
Vincent Rushby 8/10 2302 days 2%
Ainslie Gee 10/10 2316 days 2%
Trevor Brown 5/10 2317 days 1%
Roland Oldengarm 8/10 2318 days 2%
Rainer 8/10 2616 days 1%
Daniel Garcia Dezgado 8/10 2632 days 1%
Anna 10/10 2653 days 1%
Derek 10/10 3699 days 0%
Beverly B 5/10 4126 days 0%
Mille Winther 2/10 4185 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. East Cape Campground does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

82%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.