Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 678 days | 66% |
| Travel1 | 9/10 | 923 days | 100% |
| Himanshu Jaswal | 10/10 | 1167 days | 58% |
| Mike | 3/10 | 2809 days | 3% |
| Edward Lowe | 4/10 | 2901 days | 3% |
| Patricio Vidal | 10/10 | 2993 days | 5% |
| Jeny Smolders | 10/10 | 3242 days | 4% |
| Elli | 5/10 | 3552 days | 2% |
| Carina Weber | 5/10 | 3554 days | 2% |
| David | 10/10 | 3557 days | 3% |
| Gretha | 9/10 | 3559 days | 3% |
| May | 4/10 | 3582 days | 2% |
| Rik van der Niet | 6/10 | 3584 days | 2% |
| Lea Celerier | 8/10 | 3610 days | 3% |
| Leigh Dodds | 8/10 | 3627 days | 3% |
| Elizabeth Braidotti | 9/10 | 3667 days | 2% |
| Bernd Muller | 9/10 | 3794 days | 2% |
| Jana Ebelina | 9/10 | 3798 days | 2% |
| Celina | 8/10 | 3798 days | 2% |
| Alberto | 8/10 | 3812 days | 2% |
| Camilla Geert | 4/10 | 3825 days | 1% |
| Bas Marinus | 9/10 | 3829 days | 2% |
| Virginia Saez | 7/10 | 3833 days | 2% |
| Philipp | 3/10 | 3834 days | 1% |
| Matthew Palmer | 7/10 | 3835 days | 2% |
| Andre | 8/10 | 3837 days | 2% |
| Sybille | 8/10 | 3837 days | 2% |
| Stefan Hahn | 6/10 | 3842 days | 1% |
| Manibod Vannaphone | 8/10 | 3842 days | 2% |
| Alex Schott | 10/10 | 3845 days | 2% |
| Matias Santos | 5/10 | 3851 days | 1% |
| Ruben Toorwe | 7/10 | 3851 days | 2% |
| Pablo Garcia | 10/10 | 3852 days | 2% |
| Boukje Diijkstra | 9/10 | 3853 days | 2% |
| Aaron Stalley | 3/10 | 3853 days | 1% |
| Clement Delrue | 7/10 | 3857 days | 2% |
| Theo Pargemin | 8/10 | 3857 days | 2% |
| Floren Hoenschler | 7/10 | 3859 days | 2% |
| Johannes Koch | 7/10 | 3859 days | 2% |
| Feline Herbst | 9/10 | 3861 days | 2% |
| Dawn Howard | 7/10 | 3862 days | 2% |
| Verena | 7/10 | 3863 days | 2% |
| Jakub Ira | 7/10 | 3865 days | 2% |
| Michal Putnar | 10/10 | 3865 days | 2% |
| Ales Bronec | 10/10 | 3865 days | 2% |
| Aneta Hambergeroua | 7/10 | 3865 days | 2% |
| Patrick Veber | 4/10 | 3865 days | 1% |
| Megan Lenox | 9/10 | 3867 days | 2% |
| Briony | 5/10 | 3874 days | 1% |
| David Schelensky | 7/10 | 3874 days | 2% |
| Theresa Huelk | 5/10 | 3881 days | 1% |
| Eric Hertort | 10/10 | 3882 days | 2% |
| Christian Meyer | 10/10 | 3882 days | 2% |
| Miriam Hack | 8/10 | 3887 days | 2% |
| Livia and Dave | 7/10 | 3891 days | 1% |
| Rafaella | 8/10 | 3917 days | 1% |
| Sebastian and Susanna | 6/10 | 3931 days | 1% |
| Jessica and Leonie | 7/10 | 3932 days | 1% |
| Fabienne Strobel | 10/10 | 3937 days | 1% |
| Julia Waenninger | 7/10 | 3944 days | 1% |
| Jan B | 6/10 | 3945 days | 1% |
| Dan | 10/10 | 3956 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3965 days | 1% |
| Richard Thompson | 9/10 | 3997 days | 1% |
| Emma Keegan | 7/10 | 4179 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4199 days | 0% |
| Thomas Haslbeck | 7/10 | 4199 days | 0% |
| Stuart Cook | 10/10 | 4200 days | 0% |
| Daniela Wall | 8/10 | 4200 days | 0% |
| Carmen | 10/10 | 4201 days | 0% |
| Jade Cownley | 10/10 | 4224 days | 0% |
| Martha Taatz | 10/10 | 4245 days | 0% |
| Maria Ulitzsch | 10/10 | 4286 days | 0% |
| Antoine Lerin | 7/10 | 4293 days | 0% |
| isabel Zander | 10/10 | 4544 days | 2% |
| Franz Birkefeld | 10/10 | 4555 days | 2% |
| Rainer | 8/10 | 4569 days | 2% |
| Laura | 9/10 | 4570 days | 2% |
| Phil Bromby | 10/10 | 4573 days | 2% |
| Joanna Mulcahy | 10/10 | 4573 days | 2% |
| Hirsch Svenja | 9/10 | 4579 days | 2% |
| Mahr Svenja | 10/10 | 4579 days | 2% |
| Konrad Ullmann | 9/10 | 4582 days | 2% |
| Lukas Lehmeyer | 9/10 | 4582 days | 2% |
| Friederike Kranzin | 10/10 | 4583 days | 2% |
| Sarah | 7/10 | 4584 days | 2% |
| Daniel Garcia Dezgado | 10/10 | 4585 days | 2% |
| Jennifer Garner | 10/10 | 4589 days | 2% |
| Emeline Brocard | 10/10 | 4590 days | 2% |
| Marvin Koever | 9/10 | 4590 days | 2% |
| Luisa Bach | 10/10 | 4592 days | 2% |
| Klaus Petersen | 8/10 | 4594 days | 2% |
| Alex Sheldon | 9/10 | 4601 days | 2% |
| Piotr Jurkowski | 10/10 | 4620 days | 2% |
| Anne Collet | 9/10 | 4628 days | 2% |
| Evian Bolz | 7/10 | 4633 days | 2% |
| Chen Levin | 8/10 | 4633 days | 2% |
| nimrod yaron | 10/10 | 4634 days | 2% |
| Pioter Jurkowski | 10/10 | 4635 days | 2% |
| Alex Artigues | 8/10 | 4638 days | 2% |
| Brian | 6/10 | 4727 days | 1% |
| Mark Hayes | 10/10 | 4757 days | 2% |
| Anton Thisted | 9/10 | 4908 days | 2% |
| Josefine Sjodin | 9/10 | 4908 days | 2% |
| Katie Fleck | 9/10 | 4908 days | 2% |
| FlyingKiwiGirl | 8/10 | 4910 days | 2% |
| Mark Faulk | 8/10 | 4910 days | 2% |
| Iban Dupont | 7/10 | 4924 days | 2% |
| Guillaume Boudrand | 8/10 | 4924 days | 2% |
| Lorraine Doyle | 6/10 | 4927 days | 1% |
| Sean Hurley | 5/10 | 4927 days | 1% |
| LiseMarie Leger | 9/10 | 4931 days | 2% |
| Jeremy Eng | 7/10 | 4941 days | 2% |
| Stephanie Belanger | 10/10 | 4944 days | 2% |
| Brendon Furney | 10/10 | 4945 days | 2% |
| Sebastian | 7/10 | 4945 days | 2% |
| Selina Lott | 8/10 | 4945 days | 2% |
| Annika | 5/10 | 4945 days | 1% |
| Fabian | 8/10 | 4945 days | 2% |
| Jonas Herrmann | 5/10 | 4945 days | 1% |
| Missy and Chaz | 8/10 | 4951 days | 2% |
| Neele & Philipp | 5/10 | 4951 days | 1% |
| Fabian Koitka | 7/10 | 4961 days | 2% |
| Jill Fischer | 10/10 | 4969 days | 2% |
| Christina Rodewald | 9/10 | 4974 days | 2% |
| Andre and Marina | 9/10 | 4974 days | 2% |
| Jo Sutton | 9/10 | 5000 days | 2% |
| Lauret Stulemeyer | 9/10 | 5019 days | 2% |
| Aurelie Morin | 8/10 | 5022 days | 2% |
| Paul Lawrence | 7/10 | 5029 days | 2% |
| Andreas and Christine and Nora Busch | 10/10 | 5030 days | 2% |
| Doan | 10/10 | 5036 days | 2% |
| Milena Heinrich | 10/10 | 5037 days | 2% |
| Faassen | 9/10 | 5039 days | 2% |
| Julie Lamart | 9/10 | 5040 days | 2% |
| Henzen | 8/10 | 5040 days | 2% |
| Eric and Jen Popma | 9/10 | 5041 days | 2% |
| suemax | 10/10 | 5275 days | 2% |
| Jonathan Tuthill | 9/10 | 5291 days | 2% |
| Heiner Reinecke | 10/10 | 5298 days | 2% |
| Jens Moller | 7/10 | 5299 days | 2% |
| Chris Sylvia | 9/10 | 5299 days | 2% |
| Selwindt | 9/10 | 5300 days | 2% |
| Michael Touzer | 8/10 | 5301 days | 2% |
| A Ormsby | 8/10 | 5303 days | 2% |
| Jaroslav Gajdos | 8/10 | 5309 days | 2% |
| Carolin Haas | 7/10 | 5316 days | 2% |
| Thomas | 10/10 | 5317 days | 2% |
| Peter Dellen | 8/10 | 5318 days | 2% |
| Tom Pratt | 9/10 | 5318 days | 2% |
| Elise Violet | 8/10 | 5319 days | 2% |
| Eline Vakentijn | 8/10 | 5320 days | 2% |
| Lepied | 8/10 | 5322 days | 2% |
| Slangen | 8/10 | 5328 days | 2% |
| Samplonius | 9/10 | 5330 days | 2% |
| Guillaume Milcent | 9/10 | 5332 days | 2% |
| Roberto Hallblom | 8/10 | 5333 days | 2% |
| Mike1952 | 7/10 | 5335 days | 2% |
| Sandy & Michaela | 8/10 | 5348 days | 2% |
| CMJ | 8/10 | 5366 days | 2% |
| Nick Selzler | 9/10 | 5380 days | 2% |
| Manuela Zimmerti | 7/10 | 5398 days | 2% |
| Robert Carswell | 7/10 | 5403 days | 2% |
| Steve Neilson | 10/10 | 5404 days | 2% |
| Natascha & Greg | 8/10 | 5409 days | 2% |
| Andy Lever | 10/10 | 5412 days | 2% |
| Waldemar Schuler | 9/10 | 5413 days | 2% |
| Rudy Witt | 9/10 | 5413 days | 2% |
| JadesWorld | 8/10 | 5427 days | 2% |
| Max Grimmeiss | 8/10 | 5611 days | 2% |
| Ralph & Marloes Meyers | 7/10 | 5640 days | 2% |
| Julie Norton | 10/10 | 5642 days | 2% |
| Lindsey Clough | 8/10 | 5650 days | 2% |
| Knapen | 4/10 | 5652 days | 1% |
| Andreas Blessing | 10/10 | 5652 days | 2% |
| Franzi & Tobi | 10/10 | 5652 days | 2% |
| Boehmer | 6/10 | 5656 days | 1% |
| Nicola Thackray | 10/10 | 5659 days | 2% |
| Wheeler | 8/10 | 5661 days | 2% |
| Andy Johnson | 9/10 | 5663 days | 2% |
| Kari Tervo | 4/10 | 5664 days | 1% |
| Katy Bourne | 9/10 | 5666 days | 2% |
| Roman & Esther | 10/10 | 5669 days | 2% |
| Lauren McKeone | 4/10 | 5670 days | 1% |
| Alan Munday | 9/10 | 5670 days | 2% |
| S and A Koehue | 10/10 | 5672 days | 2% |
| Mirka Tinterova | 9/10 | 5674 days | 2% |
| Anne | 10/10 | 5674 days | 2% |
| Claudio | 10/10 | 5678 days | 2% |
| H Hensen | 7/10 | 5686 days | 2% |
| Selina Mueller | 10/10 | 5686 days | 2% |
| Birgette Weiner | 7/10 | 5686 days | 2% |
| Valerie | 10/10 | 5686 days | 2% |
| Tayler Gray | 9/10 | 5687 days | 2% |
| Mike | 9/10 | 5688 days | 2% |
| Luise Jaeger | 5/10 | 5690 days | 1% |
| David | 9/10 | 5690 days | 2% |
| Jessie Currie | 3/10 | 5691 days | 1% |
| Jonathon Heaney | 7/10 | 5693 days | 2% |
| Sue & Graham Mullin | 9/10 | 5695 days | 2% |
| Elinor Bell | 9/10 | 5695 days | 2% |
| Brandt | 9/10 | 5697 days | 2% |
| penz | 9/10 | 5915 days | 2% |
| Gea Middelbos | 10/10 | 5969 days | 2% |
| David | 8/10 | 5970 days | 2% |
| joycevanb | 9/10 | 5976 days | 2% |
| heather Cardinal | 8/10 | 5992 days | 2% |
| Bjorn Sall | 6/10 | 6018 days | 1% |
| Brian Bishop | 10/10 | 6023 days | 2% |
| Silke Seemann | 8/10 | 6028 days | 2% |
| Matilda Hansson | 9/10 | 6028 days | 2% |
| Mark and Natasha UK | 8/10 | 6039 days | 2% |
| Kay Beaumont | 8/10 | 6039 days | 2% |
| David Milner | 9/10 | 6043 days | 2% |
| Gail Mckinstry | 7/10 | 6043 days | 2% |
| Elisabeth Egerup | 10/10 | 6044 days | 2% |
| Mike Brunt | 10/10 | 6045 days | 2% |
| Wolfgang Engelke | 10/10 | 6046 days | 2% |
| Peter Koeck | 10/10 | 6046 days | 2% |
| Sue Bennett | 9/10 | 6047 days | 2% |
| Will Jemma | 10/10 | 6050 days | 2% |
| Fam Leinden | 8/10 | 6059 days | 2% |
| Mick Thexton | 8/10 | 6060 days | 2% |
| Arne van Schol | 8/10 | 6061 days | 2% |
| Wim Van Gastel | 9/10 | 6063 days | 2% |
| Sebastien Briant | 8/10 | 6064 days | 2% |
| Ines Diana | 10/10 | 6064 days | 2% |
| Pizzanelli | 7/10 | 6064 days | 2% |
| Jakob Jurgen | 8/10 | 6079 days | 2% |
| Beute Hjel | 10/10 | 6081 days | 2% |
| Sabine Locker | 8/10 | 6081 days | 2% |
| deanlaw | 10/10 | 6110 days | 2% |
| menzel | 9/10 | 6110 days | 2% |
| ursinab | 9/10 | 6111 days | 2% |
| friasj | 10/10 | 6111 days | 2% |
| Lynn Maguire | 10/10 | 6113 days | 2% |
| jameswhite | 10/10 | 6119 days | 2% |
| gereldineb | 9/10 | 6121 days | 2% |
| asiacritics | 10/10 | 6127 days | 2% |
| Sandra M | 9/10 | 6129 days | 2% |
| Tim Beuzeval | 9/10 | 6134 days | 2% |
| Christy | 9/10 | 6137 days | 2% |
| Rebecca Jenner | 9/10 | 6138 days | 2% |
| Hansjoerg Ehrmann | 9/10 | 6138 days | 2% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6150 days | 2% |
| Wim Put | 8/10 | 6153 days | 2% |
| Karen Fisher | 9/10 | 6153 days | 2% |
| CarinaB1 | 10/10 | 6355 days | 2% |
| BryonyS | 10/10 | 6359 days | 2% |
| BouterG | 9/10 | 6367 days | 2% |
| Arjan Muis | 8/10 | 6373 days | 2% |
| Mikey | 9/10 | 6376 days | 2% |
| Viktoria Stoffel | 10/10 | 6378 days | 2% |
| Falk | 9/10 | 6387 days | 2% |
| WiebkeS | 10/10 | 6387 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.