Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 475 days | 57% |
| Travel1 | 9/10 | 720 days | 100% |
| Himanshu Jaswal | 10/10 | 964 days | 68% |
| Mike | 3/10 | 2606 days | 3% |
| Edward Lowe | 4/10 | 2698 days | 3% |
| Patricio Vidal | 10/10 | 2790 days | 4% |
| Jeny Smolders | 10/10 | 3039 days | 4% |
| Elli | 5/10 | 3349 days | 2% |
| Carina Weber | 5/10 | 3351 days | 2% |
| David | 10/10 | 3354 days | 3% |
| Gretha | 9/10 | 3356 days | 3% |
| May | 4/10 | 3379 days | 2% |
| Rik van der Niet | 6/10 | 3381 days | 2% |
| Lea Celerier | 8/10 | 3407 days | 3% |
| Leigh Dodds | 8/10 | 3424 days | 3% |
| Elizabeth Braidotti | 9/10 | 3464 days | 3% |
| Bernd Muller | 9/10 | 3591 days | 2% |
| Jana Ebelina | 9/10 | 3595 days | 2% |
| Celina | 8/10 | 3595 days | 2% |
| Alberto | 8/10 | 3609 days | 2% |
| Camilla Geert | 4/10 | 3622 days | 1% |
| Bas Marinus | 9/10 | 3626 days | 2% |
| Virginia Saez | 7/10 | 3630 days | 2% |
| Philipp | 3/10 | 3631 days | 1% |
| Matthew Palmer | 7/10 | 3632 days | 2% |
| Andre | 8/10 | 3634 days | 2% |
| Sybille | 8/10 | 3634 days | 2% |
| Stefan Hahn | 6/10 | 3639 days | 2% |
| Manibod Vannaphone | 8/10 | 3639 days | 2% |
| Alex Schott | 10/10 | 3642 days | 2% |
| Matias Santos | 5/10 | 3648 days | 2% |
| Ruben Toorwe | 7/10 | 3648 days | 2% |
| Pablo Garcia | 10/10 | 3649 days | 2% |
| Boukje Diijkstra | 9/10 | 3650 days | 2% |
| Aaron Stalley | 3/10 | 3650 days | 1% |
| Clement Delrue | 7/10 | 3654 days | 2% |
| Theo Pargemin | 8/10 | 3654 days | 2% |
| Floren Hoenschler | 7/10 | 3656 days | 2% |
| Johannes Koch | 7/10 | 3656 days | 2% |
| Feline Herbst | 9/10 | 3658 days | 2% |
| Dawn Howard | 7/10 | 3659 days | 2% |
| Verena | 7/10 | 3660 days | 2% |
| Jakub Ira | 7/10 | 3662 days | 2% |
| Michal Putnar | 10/10 | 3662 days | 2% |
| Ales Bronec | 10/10 | 3662 days | 2% |
| Aneta Hambergeroua | 7/10 | 3662 days | 2% |
| Patrick Veber | 4/10 | 3662 days | 1% |
| Megan Lenox | 9/10 | 3664 days | 2% |
| Briony | 5/10 | 3671 days | 2% |
| David Schelensky | 7/10 | 3671 days | 2% |
| Theresa Huelk | 5/10 | 3678 days | 1% |
| Eric Hertort | 10/10 | 3679 days | 2% |
| Christian Meyer | 10/10 | 3679 days | 2% |
| Miriam Hack | 8/10 | 3684 days | 2% |
| Livia and Dave | 7/10 | 3688 days | 2% |
| Rafaella | 8/10 | 3714 days | 2% |
| Sebastian and Susanna | 6/10 | 3728 days | 2% |
| Jessica and Leonie | 7/10 | 3729 days | 2% |
| Fabienne Strobel | 10/10 | 3734 days | 2% |
| Julia Waenninger | 7/10 | 3741 days | 2% |
| Jan B | 6/10 | 3742 days | 2% |
| Dan | 10/10 | 3753 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3762 days | 2% |
| Richard Thompson | 9/10 | 3794 days | 2% |
| Emma Keegan | 7/10 | 3976 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3996 days | 1% |
| Thomas Haslbeck | 7/10 | 3996 days | 1% |
| Stuart Cook | 10/10 | 3997 days | 1% |
| Daniela Wall | 8/10 | 3997 days | 1% |
| Carmen | 10/10 | 3998 days | 1% |
| Jade Cownley | 10/10 | 4021 days | 1% |
| Martha Taatz | 10/10 | 4042 days | 1% |
| Maria Ulitzsch | 10/10 | 4083 days | 1% |
| Antoine Lerin | 7/10 | 4090 days | 1% |
| isabel Zander | 10/10 | 4341 days | 0% |
| Franz Birkefeld | 10/10 | 4352 days | 0% |
| Rainer | 8/10 | 4366 days | 0% |
| Laura | 9/10 | 4367 days | 0% |
| Phil Bromby | 10/10 | 4370 days | 0% |
| Joanna Mulcahy | 10/10 | 4370 days | 0% |
| Hirsch Svenja | 9/10 | 4376 days | 0% |
| Mahr Svenja | 10/10 | 4376 days | 0% |
| Konrad Ullmann | 9/10 | 4379 days | 0% |
| Lukas Lehmeyer | 9/10 | 4379 days | 0% |
| Friederike Kranzin | 10/10 | 4380 days | 1% |
| Sarah | 7/10 | 4381 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4382 days | 1% |
| Jennifer Garner | 10/10 | 4386 days | 1% |
| Emeline Brocard | 10/10 | 4387 days | 1% |
| Marvin Koever | 9/10 | 4387 days | 1% |
| Luisa Bach | 10/10 | 4389 days | 1% |
| Klaus Petersen | 8/10 | 4391 days | 1% |
| Alex Sheldon | 9/10 | 4398 days | 1% |
| Piotr Jurkowski | 10/10 | 4417 days | 1% |
| Anne Collet | 9/10 | 4425 days | 1% |
| Evian Bolz | 7/10 | 4430 days | 1% |
| Chen Levin | 8/10 | 4430 days | 1% |
| nimrod yaron | 10/10 | 4431 days | 1% |
| Pioter Jurkowski | 10/10 | 4432 days | 1% |
| Alex Artigues | 8/10 | 4435 days | 1% |
| Brian | 6/10 | 4524 days | 1% |
| Mark Hayes | 10/10 | 4554 days | 1% |
| Anton Thisted | 9/10 | 4705 days | 1% |
| Josefine Sjodin | 9/10 | 4705 days | 1% |
| Katie Fleck | 9/10 | 4705 days | 1% |
| FlyingKiwiGirl | 8/10 | 4707 days | 1% |
| Mark Faulk | 8/10 | 4707 days | 1% |
| Iban Dupont | 7/10 | 4721 days | 1% |
| Guillaume Boudrand | 8/10 | 4721 days | 1% |
| Lorraine Doyle | 6/10 | 4724 days | 1% |
| Sean Hurley | 5/10 | 4724 days | 1% |
| LiseMarie Leger | 9/10 | 4728 days | 1% |
| Jeremy Eng | 7/10 | 4738 days | 1% |
| Stephanie Belanger | 10/10 | 4741 days | 1% |
| Brendon Furney | 10/10 | 4742 days | 1% |
| Sebastian | 7/10 | 4742 days | 1% |
| Selina Lott | 8/10 | 4742 days | 1% |
| Annika | 5/10 | 4742 days | 1% |
| Fabian | 8/10 | 4742 days | 1% |
| Jonas Herrmann | 5/10 | 4742 days | 1% |
| Missy and Chaz | 8/10 | 4748 days | 1% |
| Neele & Philipp | 5/10 | 4748 days | 1% |
| Fabian Koitka | 7/10 | 4758 days | 1% |
| Jill Fischer | 10/10 | 4766 days | 1% |
| Christina Rodewald | 9/10 | 4771 days | 1% |
| Andre and Marina | 9/10 | 4771 days | 1% |
| Jo Sutton | 9/10 | 4797 days | 1% |
| Lauret Stulemeyer | 9/10 | 4816 days | 1% |
| Aurelie Morin | 8/10 | 4819 days | 1% |
| Paul Lawrence | 7/10 | 4826 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4827 days | 1% |
| Doan | 10/10 | 4833 days | 1% |
| Milena Heinrich | 10/10 | 4834 days | 1% |
| Faassen | 9/10 | 4836 days | 1% |
| Julie Lamart | 9/10 | 4837 days | 1% |
| Henzen | 8/10 | 4837 days | 1% |
| Eric and Jen Popma | 9/10 | 4838 days | 1% |
| suemax | 10/10 | 5072 days | 1% |
| Jonathan Tuthill | 9/10 | 5088 days | 1% |
| Heiner Reinecke | 10/10 | 5095 days | 1% |
| Jens Moller | 7/10 | 5096 days | 1% |
| Chris Sylvia | 9/10 | 5096 days | 1% |
| Selwindt | 9/10 | 5097 days | 1% |
| Michael Touzer | 8/10 | 5098 days | 1% |
| A Ormsby | 8/10 | 5100 days | 1% |
| Jaroslav Gajdos | 8/10 | 5106 days | 1% |
| Carolin Haas | 7/10 | 5113 days | 1% |
| Thomas | 10/10 | 5114 days | 1% |
| Peter Dellen | 8/10 | 5115 days | 1% |
| Tom Pratt | 9/10 | 5115 days | 1% |
| Elise Violet | 8/10 | 5116 days | 1% |
| Eline Vakentijn | 8/10 | 5117 days | 1% |
| Lepied | 8/10 | 5119 days | 1% |
| Slangen | 8/10 | 5125 days | 1% |
| Samplonius | 9/10 | 5127 days | 1% |
| Guillaume Milcent | 9/10 | 5129 days | 1% |
| Roberto Hallblom | 8/10 | 5130 days | 1% |
| Mike1952 | 7/10 | 5132 days | 1% |
| Sandy & Michaela | 8/10 | 5145 days | 1% |
| CMJ | 8/10 | 5163 days | 1% |
| Nick Selzler | 9/10 | 5177 days | 1% |
| Manuela Zimmerti | 7/10 | 5195 days | 1% |
| Robert Carswell | 7/10 | 5200 days | 1% |
| Steve Neilson | 10/10 | 5201 days | 1% |
| Natascha & Greg | 8/10 | 5206 days | 1% |
| Andy Lever | 10/10 | 5209 days | 1% |
| Waldemar Schuler | 9/10 | 5210 days | 1% |
| Rudy Witt | 9/10 | 5210 days | 1% |
| JadesWorld | 8/10 | 5224 days | 1% |
| Max Grimmeiss | 8/10 | 5408 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5437 days | 1% |
| Julie Norton | 10/10 | 5439 days | 1% |
| Lindsey Clough | 8/10 | 5447 days | 1% |
| Knapen | 4/10 | 5449 days | 1% |
| Andreas Blessing | 10/10 | 5449 days | 1% |
| Franzi & Tobi | 10/10 | 5449 days | 1% |
| Boehmer | 6/10 | 5453 days | 1% |
| Nicola Thackray | 10/10 | 5456 days | 1% |
| Wheeler | 8/10 | 5458 days | 1% |
| Andy Johnson | 9/10 | 5460 days | 1% |
| Kari Tervo | 4/10 | 5461 days | 1% |
| Katy Bourne | 9/10 | 5463 days | 1% |
| Roman & Esther | 10/10 | 5466 days | 1% |
| Lauren McKeone | 4/10 | 5467 days | 1% |
| Alan Munday | 9/10 | 5467 days | 1% |
| S and A Koehue | 10/10 | 5469 days | 1% |
| Mirka Tinterova | 9/10 | 5471 days | 1% |
| Anne | 10/10 | 5471 days | 1% |
| Claudio | 10/10 | 5475 days | 1% |
| H Hensen | 7/10 | 5483 days | 1% |
| Selina Mueller | 10/10 | 5483 days | 1% |
| Birgette Weiner | 7/10 | 5483 days | 1% |
| Valerie | 10/10 | 5483 days | 1% |
| Tayler Gray | 9/10 | 5484 days | 1% |
| Mike | 9/10 | 5485 days | 1% |
| Luise Jaeger | 5/10 | 5487 days | 1% |
| David | 9/10 | 5487 days | 1% |
| Jessie Currie | 3/10 | 5488 days | 1% |
| Jonathon Heaney | 7/10 | 5490 days | 1% |
| Sue & Graham Mullin | 9/10 | 5492 days | 1% |
| Elinor Bell | 9/10 | 5492 days | 1% |
| Brandt | 9/10 | 5494 days | 1% |
| penz | 9/10 | 5712 days | 1% |
| Gea Middelbos | 10/10 | 5766 days | 1% |
| David | 8/10 | 5767 days | 1% |
| joycevanb | 9/10 | 5773 days | 1% |
| heather Cardinal | 8/10 | 5789 days | 1% |
| Bjorn Sall | 6/10 | 5815 days | 1% |
| Brian Bishop | 10/10 | 5820 days | 1% |
| Silke Seemann | 8/10 | 5825 days | 1% |
| Matilda Hansson | 9/10 | 5825 days | 1% |
| Mark and Natasha UK | 8/10 | 5836 days | 1% |
| Kay Beaumont | 8/10 | 5836 days | 1% |
| David Milner | 9/10 | 5840 days | 1% |
| Gail Mckinstry | 7/10 | 5840 days | 1% |
| Elisabeth Egerup | 10/10 | 5841 days | 1% |
| Mike Brunt | 10/10 | 5842 days | 1% |
| Wolfgang Engelke | 10/10 | 5843 days | 1% |
| Peter Koeck | 10/10 | 5843 days | 1% |
| Sue Bennett | 9/10 | 5844 days | 1% |
| Will Jemma | 10/10 | 5847 days | 1% |
| Fam Leinden | 8/10 | 5856 days | 1% |
| Mick Thexton | 8/10 | 5857 days | 1% |
| Arne van Schol | 8/10 | 5858 days | 1% |
| Wim Van Gastel | 9/10 | 5860 days | 1% |
| Sebastien Briant | 8/10 | 5861 days | 1% |
| Ines Diana | 10/10 | 5861 days | 1% |
| Pizzanelli | 7/10 | 5861 days | 1% |
| Jakob Jurgen | 8/10 | 5876 days | 1% |
| Beute Hjel | 10/10 | 5878 days | 1% |
| Sabine Locker | 8/10 | 5878 days | 1% |
| deanlaw | 10/10 | 5907 days | 1% |
| menzel | 9/10 | 5907 days | 1% |
| ursinab | 9/10 | 5908 days | 1% |
| friasj | 10/10 | 5908 days | 1% |
| Lynn Maguire | 10/10 | 5910 days | 1% |
| jameswhite | 10/10 | 5916 days | 1% |
| gereldineb | 9/10 | 5918 days | 1% |
| asiacritics | 10/10 | 5924 days | 1% |
| Sandra M | 9/10 | 5926 days | 1% |
| Tim Beuzeval | 9/10 | 5931 days | 1% |
| Christy | 9/10 | 5934 days | 1% |
| Rebecca Jenner | 9/10 | 5935 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5935 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5947 days | 1% |
| Wim Put | 8/10 | 5950 days | 1% |
| Karen Fisher | 9/10 | 5950 days | 1% |
| CarinaB1 | 10/10 | 6152 days | 1% |
| BryonyS | 10/10 | 6156 days | 1% |
| BouterG | 9/10 | 6164 days | 1% |
| Arjan Muis | 8/10 | 6170 days | 1% |
| Mikey | 9/10 | 6173 days | 1% |
| Viktoria Stoffel | 10/10 | 6175 days | 1% |
| Falk | 9/10 | 6184 days | 1% |
| WiebkeS | 10/10 | 6184 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.