G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 618 days | 62% |
| Travel1 | 9/10 | 863 days | 100% |
| Himanshu Jaswal | 10/10 | 1106 days | 60% |
| Mike | 3/10 | 2749 days | 3% |
| Edward Lowe | 4/10 | 2841 days | 3% |
| Patricio Vidal | 10/10 | 2932 days | 5% |
| Jeny Smolders | 10/10 | 3182 days | 4% |
| Elli | 5/10 | 3492 days | 2% |
| Carina Weber | 5/10 | 3494 days | 2% |
| David | 10/10 | 3497 days | 3% |
| Gretha | 9/10 | 3499 days | 3% |
| May | 4/10 | 3522 days | 1% |
| Rik van der Niet | 6/10 | 3524 days | 2% |
| Lea Celerier | 8/10 | 3550 days | 2% |
| Leigh Dodds | 8/10 | 3567 days | 2% |
| Elizabeth Braidotti | 9/10 | 3606 days | 2% |
| Bernd Muller | 9/10 | 3733 days | 2% |
| Jana Ebelina | 9/10 | 3737 days | 2% |
| Celina | 8/10 | 3737 days | 2% |
| Alberto | 8/10 | 3752 days | 2% |
| Camilla Geert | 4/10 | 3765 days | 1% |
| Bas Marinus | 9/10 | 3769 days | 2% |
| Virginia Saez | 7/10 | 3773 days | 1% |
| Philipp | 3/10 | 3774 days | 1% |
| Matthew Palmer | 7/10 | 3775 days | 1% |
| Andre | 8/10 | 3777 days | 2% |
| Sybille | 8/10 | 3777 days | 2% |
| Stefan Hahn | 6/10 | 3782 days | 1% |
| Manibod Vannaphone | 8/10 | 3782 days | 2% |
| Alex Schott | 10/10 | 3785 days | 2% |
| Matias Santos | 5/10 | 3791 days | 1% |
| Ruben Toorwe | 7/10 | 3791 days | 1% |
| Pablo Garcia | 10/10 | 3792 days | 2% |
| Boukje Diijkstra | 9/10 | 3793 days | 2% |
| Aaron Stalley | 3/10 | 3793 days | 1% |
| Clement Delrue | 7/10 | 3797 days | 1% |
| Theo Pargemin | 8/10 | 3797 days | 2% |
| Floren Hoenschler | 7/10 | 3799 days | 1% |
| Johannes Koch | 7/10 | 3799 days | 1% |
| Feline Herbst | 9/10 | 3801 days | 2% |
| Dawn Howard | 7/10 | 3802 days | 1% |
| Verena | 7/10 | 3803 days | 1% |
| Jakub Ira | 7/10 | 3805 days | 1% |
| Michal Putnar | 10/10 | 3805 days | 2% |
| Ales Bronec | 10/10 | 3805 days | 2% |
| Aneta Hambergeroua | 7/10 | 3805 days | 1% |
| Patrick Veber | 4/10 | 3805 days | 1% |
| Megan Lenox | 9/10 | 3807 days | 1% |
| Briony | 5/10 | 3814 days | 1% |
| David Schelensky | 7/10 | 3814 days | 1% |
| Theresa Huelk | 5/10 | 3821 days | 1% |
| Eric Hertort | 10/10 | 3822 days | 1% |
| Christian Meyer | 10/10 | 3822 days | 1% |
| Miriam Hack | 8/10 | 3827 days | 1% |
| Livia and Dave | 7/10 | 3831 days | 1% |
| Rafaella | 8/10 | 3857 days | 1% |
| Sebastian and Susanna | 6/10 | 3871 days | 1% |
| Jessica and Leonie | 7/10 | 3872 days | 1% |
| Fabienne Strobel | 10/10 | 3877 days | 1% |
| Julia Waenninger | 7/10 | 3884 days | 1% |
| Jan B | 6/10 | 3885 days | 1% |
| Dan | 10/10 | 3896 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3905 days | 1% |
| Richard Thompson | 9/10 | 3937 days | 1% |
| Emma Keegan | 7/10 | 4119 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4139 days | 0% |
| Thomas Haslbeck | 7/10 | 4139 days | 0% |
| Stuart Cook | 10/10 | 4140 days | 0% |
| Daniela Wall | 8/10 | 4140 days | 0% |
| Carmen | 10/10 | 4141 days | 0% |
| Jade Cownley | 10/10 | 4164 days | 0% |
| Martha Taatz | 10/10 | 4185 days | 0% |
| Maria Ulitzsch | 10/10 | 4226 days | 0% |
| Antoine Lerin | 7/10 | 4233 days | 0% |
| isabel Zander | 10/10 | 4484 days | 1% |
| Franz Birkefeld | 10/10 | 4495 days | 1% |
| Rainer | 8/10 | 4509 days | 1% |
| Laura | 9/10 | 4510 days | 1% |
| Phil Bromby | 10/10 | 4513 days | 1% |
| Joanna Mulcahy | 10/10 | 4513 days | 1% |
| Hirsch Svenja | 9/10 | 4519 days | 1% |
| Mahr Svenja | 10/10 | 4519 days | 1% |
| Konrad Ullmann | 9/10 | 4522 days | 1% |
| Lukas Lehmeyer | 9/10 | 4522 days | 1% |
| Friederike Kranzin | 10/10 | 4523 days | 1% |
| Sarah | 7/10 | 4524 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4525 days | 1% |
| Jennifer Garner | 10/10 | 4529 days | 1% |
| Emeline Brocard | 10/10 | 4530 days | 1% |
| Marvin Koever | 9/10 | 4530 days | 1% |
| Luisa Bach | 10/10 | 4532 days | 1% |
| Klaus Petersen | 8/10 | 4534 days | 1% |
| Alex Sheldon | 9/10 | 4541 days | 1% |
| Piotr Jurkowski | 10/10 | 4560 days | 1% |
| Anne Collet | 9/10 | 4568 days | 1% |
| Evian Bolz | 7/10 | 4573 days | 1% |
| Chen Levin | 8/10 | 4573 days | 1% |
| nimrod yaron | 10/10 | 4574 days | 1% |
| Pioter Jurkowski | 10/10 | 4575 days | 1% |
| Alex Artigues | 8/10 | 4578 days | 1% |
| Brian | 6/10 | 4667 days | 1% |
| Mark Hayes | 10/10 | 4696 days | 1% |
| Anton Thisted | 9/10 | 4848 days | 1% |
| Josefine Sjodin | 9/10 | 4848 days | 1% |
| Katie Fleck | 9/10 | 4848 days | 1% |
| FlyingKiwiGirl | 8/10 | 4850 days | 1% |
| Mark Faulk | 8/10 | 4850 days | 1% |
| Iban Dupont | 7/10 | 4864 days | 1% |
| Guillaume Boudrand | 8/10 | 4864 days | 1% |
| Lorraine Doyle | 6/10 | 4867 days | 1% |
| Sean Hurley | 5/10 | 4867 days | 1% |
| LiseMarie Leger | 9/10 | 4871 days | 1% |
| Jeremy Eng | 7/10 | 4881 days | 1% |
| Stephanie Belanger | 10/10 | 4884 days | 1% |
| Brendon Furney | 10/10 | 4885 days | 1% |
| Sebastian | 7/10 | 4885 days | 1% |
| Selina Lott | 8/10 | 4885 days | 1% |
| Annika | 5/10 | 4885 days | 1% |
| Fabian | 8/10 | 4885 days | 1% |
| Jonas Herrmann | 5/10 | 4885 days | 1% |
| Missy and Chaz | 8/10 | 4891 days | 1% |
| Neele & Philipp | 5/10 | 4891 days | 1% |
| Fabian Koitka | 7/10 | 4901 days | 1% |
| Jill Fischer | 10/10 | 4909 days | 1% |
| Christina Rodewald | 9/10 | 4914 days | 1% |
| Andre and Marina | 9/10 | 4914 days | 1% |
| Jo Sutton | 9/10 | 4940 days | 1% |
| Lauret Stulemeyer | 9/10 | 4959 days | 1% |
| Aurelie Morin | 8/10 | 4962 days | 1% |
| Paul Lawrence | 7/10 | 4969 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4970 days | 1% |
| Doan | 10/10 | 4976 days | 1% |
| Milena Heinrich | 10/10 | 4977 days | 1% |
| Faassen | 9/10 | 4979 days | 1% |
| Julie Lamart | 9/10 | 4980 days | 1% |
| Henzen | 8/10 | 4980 days | 1% |
| Eric and Jen Popma | 9/10 | 4981 days | 1% |
| suemax | 10/10 | 5215 days | 1% |
| Jonathan Tuthill | 9/10 | 5231 days | 1% |
| Heiner Reinecke | 10/10 | 5238 days | 1% |
| Jens Moller | 7/10 | 5239 days | 1% |
| Chris Sylvia | 9/10 | 5239 days | 1% |
| Selwindt | 9/10 | 5240 days | 1% |
| Michael Touzer | 8/10 | 5241 days | 1% |
| A Ormsby | 8/10 | 5243 days | 1% |
| Jaroslav Gajdos | 8/10 | 5249 days | 1% |
| Carolin Haas | 7/10 | 5256 days | 1% |
| Thomas | 10/10 | 5257 days | 1% |
| Peter Dellen | 8/10 | 5258 days | 1% |
| Tom Pratt | 9/10 | 5258 days | 1% |
| Elise Violet | 8/10 | 5259 days | 1% |
| Eline Vakentijn | 8/10 | 5260 days | 1% |
| Lepied | 8/10 | 5262 days | 1% |
| Slangen | 8/10 | 5268 days | 1% |
| Samplonius | 9/10 | 5270 days | 1% |
| Guillaume Milcent | 9/10 | 5272 days | 1% |
| Roberto Hallblom | 8/10 | 5273 days | 1% |
| Mike1952 | 7/10 | 5275 days | 1% |
| Sandy & Michaela | 8/10 | 5288 days | 1% |
| CMJ | 8/10 | 5306 days | 1% |
| Nick Selzler | 9/10 | 5320 days | 1% |
| Manuela Zimmerti | 7/10 | 5338 days | 1% |
| Robert Carswell | 7/10 | 5343 days | 1% |
| Steve Neilson | 10/10 | 5344 days | 1% |
| Natascha & Greg | 8/10 | 5349 days | 1% |
| Andy Lever | 10/10 | 5352 days | 1% |
| Waldemar Schuler | 9/10 | 5353 days | 1% |
| Rudy Witt | 9/10 | 5353 days | 1% |
| JadesWorld | 8/10 | 5367 days | 1% |
| Max Grimmeiss | 8/10 | 5550 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5580 days | 1% |
| Julie Norton | 10/10 | 5582 days | 1% |
| Lindsey Clough | 8/10 | 5590 days | 1% |
| Knapen | 4/10 | 5592 days | 1% |
| Andreas Blessing | 10/10 | 5592 days | 1% |
| Franzi & Tobi | 10/10 | 5592 days | 1% |
| Boehmer | 6/10 | 5596 days | 1% |
| Nicola Thackray | 10/10 | 5599 days | 1% |
| Wheeler | 8/10 | 5601 days | 1% |
| Andy Johnson | 9/10 | 5603 days | 1% |
| Kari Tervo | 4/10 | 5604 days | 1% |
| Katy Bourne | 9/10 | 5606 days | 1% |
| Roman & Esther | 10/10 | 5609 days | 1% |
| Lauren McKeone | 4/10 | 5610 days | 1% |
| Alan Munday | 9/10 | 5610 days | 1% |
| S and A Koehue | 10/10 | 5612 days | 1% |
| Mirka Tinterova | 9/10 | 5614 days | 1% |
| Anne | 10/10 | 5614 days | 1% |
| Claudio | 10/10 | 5618 days | 1% |
| H Hensen | 7/10 | 5626 days | 1% |
| Selina Mueller | 10/10 | 5626 days | 1% |
| Birgette Weiner | 7/10 | 5626 days | 1% |
| Valerie | 10/10 | 5626 days | 1% |
| Tayler Gray | 9/10 | 5627 days | 1% |
| Mike | 9/10 | 5628 days | 1% |
| Luise Jaeger | 5/10 | 5630 days | 1% |
| David | 9/10 | 5630 days | 1% |
| Jessie Currie | 3/10 | 5631 days | 0% |
| Jonathon Heaney | 7/10 | 5633 days | 1% |
| Sue & Graham Mullin | 9/10 | 5635 days | 1% |
| Elinor Bell | 9/10 | 5635 days | 1% |
| Brandt | 9/10 | 5637 days | 1% |
| penz | 9/10 | 5854 days | 1% |
| Gea Middelbos | 10/10 | 5908 days | 1% |
| David | 8/10 | 5909 days | 1% |
| joycevanb | 9/10 | 5915 days | 1% |
| heather Cardinal | 8/10 | 5931 days | 1% |
| Bjorn Sall | 6/10 | 5958 days | 1% |
| Brian Bishop | 10/10 | 5963 days | 1% |
| Silke Seemann | 8/10 | 5968 days | 1% |
| Matilda Hansson | 9/10 | 5968 days | 1% |
| Mark and Natasha UK | 8/10 | 5979 days | 1% |
| Kay Beaumont | 8/10 | 5979 days | 1% |
| David Milner | 9/10 | 5983 days | 1% |
| Gail Mckinstry | 7/10 | 5983 days | 1% |
| Elisabeth Egerup | 10/10 | 5984 days | 1% |
| Mike Brunt | 10/10 | 5985 days | 1% |
| Wolfgang Engelke | 10/10 | 5986 days | 1% |
| Peter Koeck | 10/10 | 5986 days | 1% |
| Sue Bennett | 9/10 | 5987 days | 1% |
| Will Jemma | 10/10 | 5990 days | 1% |
| Fam Leinden | 8/10 | 5999 days | 1% |
| Mick Thexton | 8/10 | 6000 days | 1% |
| Arne van Schol | 8/10 | 6001 days | 1% |
| Wim Van Gastel | 9/10 | 6003 days | 1% |
| Sebastien Briant | 8/10 | 6004 days | 1% |
| Ines Diana | 10/10 | 6004 days | 1% |
| Pizzanelli | 7/10 | 6004 days | 1% |
| Jakob Jurgen | 8/10 | 6019 days | 1% |
| Beute Hjel | 10/10 | 6021 days | 1% |
| Sabine Locker | 8/10 | 6021 days | 1% |
| deanlaw | 10/10 | 6050 days | 1% |
| menzel | 9/10 | 6050 days | 1% |
| ursinab | 9/10 | 6051 days | 1% |
| friasj | 10/10 | 6051 days | 1% |
| Lynn Maguire | 10/10 | 6053 days | 1% |
| jameswhite | 10/10 | 6059 days | 1% |
| gereldineb | 9/10 | 6061 days | 1% |
| asiacritics | 10/10 | 6067 days | 1% |
| Sandra M | 9/10 | 6069 days | 1% |
| Tim Beuzeval | 9/10 | 6074 days | 1% |
| Christy | 9/10 | 6077 days | 1% |
| Rebecca Jenner | 9/10 | 6078 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 6078 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6090 days | 1% |
| Wim Put | 8/10 | 6093 days | 1% |
| Karen Fisher | 9/10 | 6093 days | 1% |
| CarinaB1 | 10/10 | 6294 days | 1% |
| BryonyS | 10/10 | 6298 days | 1% |
| BouterG | 9/10 | 6307 days | 1% |
| Arjan Muis | 8/10 | 6313 days | 1% |
| Mikey | 9/10 | 6316 days | 1% |
| Viktoria Stoffel | 10/10 | 6318 days | 1% |
| Falk | 9/10 | 6327 days | 1% |
| WiebkeS | 10/10 | 6327 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.