Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.98%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 719 days | 69% |
| Travel1 | 9/10 | 964 days | 100% |
| Himanshu Jaswal | 10/10 | 1208 days | 57% |
| Mike | 3/10 | 2850 days | 3% |
| Edward Lowe | 4/10 | 2942 days | 4% |
| Patricio Vidal | 10/10 | 3034 days | 5% |
| Jeny Smolders | 10/10 | 3283 days | 4% |
| Elli | 5/10 | 3593 days | 2% |
| Carina Weber | 5/10 | 3595 days | 2% |
| David | 10/10 | 3598 days | 3% |
| Gretha | 9/10 | 3600 days | 3% |
| May | 4/10 | 3623 days | 2% |
| Rik van der Niet | 6/10 | 3625 days | 3% |
| Lea Celerier | 8/10 | 3651 days | 3% |
| Leigh Dodds | 8/10 | 3668 days | 3% |
| Elizabeth Braidotti | 9/10 | 3708 days | 3% |
| Bernd Muller | 9/10 | 3835 days | 2% |
| Jana Ebelina | 9/10 | 3839 days | 2% |
| Celina | 8/10 | 3839 days | 2% |
| Alberto | 8/10 | 3853 days | 2% |
| Camilla Geert | 4/10 | 3866 days | 1% |
| Bas Marinus | 9/10 | 3870 days | 2% |
| Virginia Saez | 7/10 | 3874 days | 2% |
| Philipp | 3/10 | 3875 days | 1% |
| Matthew Palmer | 7/10 | 3876 days | 2% |
| Andre | 8/10 | 3878 days | 2% |
| Sybille | 8/10 | 3878 days | 2% |
| Stefan Hahn | 6/10 | 3883 days | 2% |
| Manibod Vannaphone | 8/10 | 3883 days | 2% |
| Alex Schott | 10/10 | 3886 days | 2% |
| Matias Santos | 5/10 | 3892 days | 1% |
| Ruben Toorwe | 7/10 | 3892 days | 2% |
| Pablo Garcia | 10/10 | 3893 days | 2% |
| Boukje Diijkstra | 9/10 | 3894 days | 2% |
| Aaron Stalley | 3/10 | 3894 days | 1% |
| Clement Delrue | 7/10 | 3898 days | 2% |
| Theo Pargemin | 8/10 | 3898 days | 2% |
| Floren Hoenschler | 7/10 | 3900 days | 2% |
| Johannes Koch | 7/10 | 3900 days | 2% |
| Feline Herbst | 9/10 | 3902 days | 2% |
| Dawn Howard | 7/10 | 3903 days | 2% |
| Verena | 7/10 | 3904 days | 2% |
| Jakub Ira | 7/10 | 3906 days | 2% |
| Michal Putnar | 10/10 | 3906 days | 2% |
| Ales Bronec | 10/10 | 3906 days | 2% |
| Aneta Hambergeroua | 7/10 | 3906 days | 2% |
| Patrick Veber | 4/10 | 3906 days | 1% |
| Megan Lenox | 9/10 | 3908 days | 2% |
| Briony | 5/10 | 3915 days | 1% |
| David Schelensky | 7/10 | 3915 days | 2% |
| Theresa Huelk | 5/10 | 3922 days | 1% |
| Eric Hertort | 10/10 | 3923 days | 2% |
| Christian Meyer | 10/10 | 3923 days | 2% |
| Miriam Hack | 8/10 | 3928 days | 2% |
| Livia and Dave | 7/10 | 3932 days | 2% |
| Rafaella | 8/10 | 3958 days | 2% |
| Sebastian and Susanna | 6/10 | 3972 days | 1% |
| Jessica and Leonie | 7/10 | 3973 days | 1% |
| Fabienne Strobel | 10/10 | 3978 days | 2% |
| Julia Waenninger | 7/10 | 3985 days | 1% |
| Jan B | 6/10 | 3986 days | 1% |
| Dan | 10/10 | 3997 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 4006 days | 1% |
| Richard Thompson | 9/10 | 4038 days | 1% |
| Emma Keegan | 7/10 | 4220 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4240 days | 0% |
| Thomas Haslbeck | 7/10 | 4240 days | 0% |
| Stuart Cook | 10/10 | 4241 days | 0% |
| Daniela Wall | 8/10 | 4241 days | 0% |
| Carmen | 10/10 | 4242 days | 0% |
| Jade Cownley | 10/10 | 4265 days | 0% |
| Martha Taatz | 10/10 | 4286 days | 0% |
| Maria Ulitzsch | 10/10 | 4327 days | 0% |
| Antoine Lerin | 7/10 | 4334 days | 0% |
| isabel Zander | 10/10 | 4585 days | 2% |
| Franz Birkefeld | 10/10 | 4596 days | 2% |
| Rainer | 8/10 | 4610 days | 2% |
| Laura | 9/10 | 4611 days | 2% |
| Phil Bromby | 10/10 | 4614 days | 2% |
| Joanna Mulcahy | 10/10 | 4614 days | 2% |
| Hirsch Svenja | 9/10 | 4620 days | 2% |
| Mahr Svenja | 10/10 | 4620 days | 2% |
| Konrad Ullmann | 9/10 | 4623 days | 2% |
| Lukas Lehmeyer | 9/10 | 4623 days | 2% |
| Friederike Kranzin | 10/10 | 4624 days | 2% |
| Sarah | 7/10 | 4625 days | 2% |
| Daniel Garcia Dezgado | 10/10 | 4626 days | 2% |
| Jennifer Garner | 10/10 | 4630 days | 2% |
| Emeline Brocard | 10/10 | 4631 days | 2% |
| Marvin Koever | 9/10 | 4631 days | 2% |
| Luisa Bach | 10/10 | 4633 days | 2% |
| Klaus Petersen | 8/10 | 4635 days | 2% |
| Alex Sheldon | 9/10 | 4642 days | 2% |
| Piotr Jurkowski | 10/10 | 4661 days | 2% |
| Anne Collet | 9/10 | 4669 days | 2% |
| Evian Bolz | 7/10 | 4674 days | 2% |
| Chen Levin | 8/10 | 4674 days | 2% |
| nimrod yaron | 10/10 | 4675 days | 2% |
| Pioter Jurkowski | 10/10 | 4676 days | 2% |
| Alex Artigues | 8/10 | 4679 days | 2% |
| Brian | 6/10 | 4768 days | 2% |
| Mark Hayes | 10/10 | 4798 days | 2% |
| Anton Thisted | 9/10 | 4949 days | 2% |
| Josefine Sjodin | 9/10 | 4949 days | 2% |
| Katie Fleck | 9/10 | 4949 days | 2% |
| FlyingKiwiGirl | 8/10 | 4951 days | 2% |
| Mark Faulk | 8/10 | 4951 days | 2% |
| Iban Dupont | 7/10 | 4965 days | 2% |
| Guillaume Boudrand | 8/10 | 4965 days | 2% |
| Lorraine Doyle | 6/10 | 4968 days | 2% |
| Sean Hurley | 5/10 | 4968 days | 1% |
| LiseMarie Leger | 9/10 | 4972 days | 2% |
| Jeremy Eng | 7/10 | 4982 days | 2% |
| Stephanie Belanger | 10/10 | 4985 days | 2% |
| Brendon Furney | 10/10 | 4986 days | 2% |
| Sebastian | 7/10 | 4986 days | 2% |
| Selina Lott | 8/10 | 4986 days | 2% |
| Annika | 5/10 | 4986 days | 1% |
| Fabian | 8/10 | 4986 days | 2% |
| Jonas Herrmann | 5/10 | 4986 days | 1% |
| Missy and Chaz | 8/10 | 4992 days | 2% |
| Neele & Philipp | 5/10 | 4992 days | 1% |
| Fabian Koitka | 7/10 | 5002 days | 2% |
| Jill Fischer | 10/10 | 5010 days | 2% |
| Christina Rodewald | 9/10 | 5015 days | 2% |
| Andre and Marina | 9/10 | 5015 days | 2% |
| Jo Sutton | 9/10 | 5041 days | 2% |
| Lauret Stulemeyer | 9/10 | 5060 days | 2% |
| Aurelie Morin | 8/10 | 5063 days | 2% |
| Paul Lawrence | 7/10 | 5070 days | 2% |
| Andreas and Christine and Nora Busch | 10/10 | 5071 days | 2% |
| Doan | 10/10 | 5077 days | 2% |
| Milena Heinrich | 10/10 | 5078 days | 2% |
| Faassen | 9/10 | 5080 days | 2% |
| Julie Lamart | 9/10 | 5081 days | 2% |
| Henzen | 8/10 | 5081 days | 2% |
| Eric and Jen Popma | 9/10 | 5082 days | 2% |
| suemax | 10/10 | 5316 days | 2% |
| Jonathan Tuthill | 9/10 | 5332 days | 2% |
| Heiner Reinecke | 10/10 | 5339 days | 2% |
| Jens Moller | 7/10 | 5340 days | 2% |
| Chris Sylvia | 9/10 | 5340 days | 2% |
| Selwindt | 9/10 | 5341 days | 2% |
| Michael Touzer | 8/10 | 5342 days | 2% |
| A Ormsby | 8/10 | 5344 days | 2% |
| Jaroslav Gajdos | 8/10 | 5350 days | 2% |
| Carolin Haas | 7/10 | 5357 days | 2% |
| Thomas | 10/10 | 5358 days | 2% |
| Peter Dellen | 8/10 | 5359 days | 2% |
| Tom Pratt | 9/10 | 5359 days | 2% |
| Elise Violet | 8/10 | 5360 days | 2% |
| Eline Vakentijn | 8/10 | 5361 days | 2% |
| Lepied | 8/10 | 5363 days | 2% |
| Slangen | 8/10 | 5369 days | 2% |
| Samplonius | 9/10 | 5371 days | 2% |
| Guillaume Milcent | 9/10 | 5373 days | 2% |
| Roberto Hallblom | 8/10 | 5374 days | 2% |
| Mike1952 | 7/10 | 5376 days | 2% |
| Sandy & Michaela | 8/10 | 5389 days | 2% |
| CMJ | 8/10 | 5407 days | 2% |
| Nick Selzler | 9/10 | 5421 days | 2% |
| Manuela Zimmerti | 7/10 | 5439 days | 2% |
| Robert Carswell | 7/10 | 5444 days | 2% |
| Steve Neilson | 10/10 | 5445 days | 2% |
| Natascha & Greg | 8/10 | 5450 days | 2% |
| Andy Lever | 10/10 | 5453 days | 2% |
| Waldemar Schuler | 9/10 | 5454 days | 2% |
| Rudy Witt | 9/10 | 5454 days | 2% |
| JadesWorld | 8/10 | 5468 days | 2% |
| Max Grimmeiss | 8/10 | 5652 days | 2% |
| Ralph & Marloes Meyers | 7/10 | 5681 days | 2% |
| Julie Norton | 10/10 | 5683 days | 2% |
| Lindsey Clough | 8/10 | 5691 days | 2% |
| Knapen | 4/10 | 5693 days | 1% |
| Andreas Blessing | 10/10 | 5693 days | 2% |
| Franzi & Tobi | 10/10 | 5693 days | 2% |
| Boehmer | 6/10 | 5697 days | 2% |
| Nicola Thackray | 10/10 | 5700 days | 2% |
| Wheeler | 8/10 | 5702 days | 2% |
| Andy Johnson | 9/10 | 5704 days | 2% |
| Kari Tervo | 4/10 | 5705 days | 1% |
| Katy Bourne | 9/10 | 5707 days | 2% |
| Roman & Esther | 10/10 | 5710 days | 2% |
| Lauren McKeone | 4/10 | 5711 days | 1% |
| Alan Munday | 9/10 | 5711 days | 2% |
| S and A Koehue | 10/10 | 5713 days | 2% |
| Mirka Tinterova | 9/10 | 5715 days | 2% |
| Anne | 10/10 | 5715 days | 2% |
| Claudio | 10/10 | 5719 days | 2% |
| H Hensen | 7/10 | 5727 days | 2% |
| Selina Mueller | 10/10 | 5727 days | 2% |
| Birgette Weiner | 7/10 | 5727 days | 2% |
| Valerie | 10/10 | 5727 days | 2% |
| Tayler Gray | 9/10 | 5728 days | 2% |
| Mike | 9/10 | 5729 days | 2% |
| Luise Jaeger | 5/10 | 5731 days | 1% |
| David | 9/10 | 5731 days | 2% |
| Jessie Currie | 3/10 | 5732 days | 1% |
| Jonathon Heaney | 7/10 | 5734 days | 2% |
| Sue & Graham Mullin | 9/10 | 5736 days | 2% |
| Elinor Bell | 9/10 | 5736 days | 2% |
| Brandt | 9/10 | 5738 days | 2% |
| penz | 9/10 | 5956 days | 2% |
| Gea Middelbos | 10/10 | 6010 days | 2% |
| David | 8/10 | 6011 days | 2% |
| joycevanb | 9/10 | 6017 days | 2% |
| heather Cardinal | 8/10 | 6033 days | 2% |
| Bjorn Sall | 6/10 | 6059 days | 2% |
| Brian Bishop | 10/10 | 6064 days | 2% |
| Silke Seemann | 8/10 | 6069 days | 2% |
| Matilda Hansson | 9/10 | 6069 days | 2% |
| Mark and Natasha UK | 8/10 | 6080 days | 2% |
| Kay Beaumont | 8/10 | 6080 days | 2% |
| David Milner | 9/10 | 6084 days | 2% |
| Gail Mckinstry | 7/10 | 6084 days | 2% |
| Elisabeth Egerup | 10/10 | 6085 days | 2% |
| Mike Brunt | 10/10 | 6086 days | 2% |
| Wolfgang Engelke | 10/10 | 6087 days | 2% |
| Peter Koeck | 10/10 | 6087 days | 2% |
| Sue Bennett | 9/10 | 6088 days | 2% |
| Will Jemma | 10/10 | 6091 days | 2% |
| Fam Leinden | 8/10 | 6100 days | 2% |
| Mick Thexton | 8/10 | 6101 days | 2% |
| Arne van Schol | 8/10 | 6102 days | 2% |
| Wim Van Gastel | 9/10 | 6104 days | 2% |
| Sebastien Briant | 8/10 | 6105 days | 2% |
| Ines Diana | 10/10 | 6105 days | 2% |
| Pizzanelli | 7/10 | 6105 days | 2% |
| Jakob Jurgen | 8/10 | 6120 days | 2% |
| Beute Hjel | 10/10 | 6122 days | 2% |
| Sabine Locker | 8/10 | 6122 days | 2% |
| deanlaw | 10/10 | 6151 days | 2% |
| menzel | 9/10 | 6151 days | 2% |
| ursinab | 9/10 | 6152 days | 2% |
| friasj | 10/10 | 6152 days | 2% |
| Lynn Maguire | 10/10 | 6154 days | 2% |
| jameswhite | 10/10 | 6160 days | 2% |
| gereldineb | 9/10 | 6162 days | 2% |
| asiacritics | 10/10 | 6168 days | 2% |
| Sandra M | 9/10 | 6170 days | 2% |
| Tim Beuzeval | 9/10 | 6175 days | 2% |
| Christy | 9/10 | 6178 days | 2% |
| Rebecca Jenner | 9/10 | 6179 days | 2% |
| Hansjoerg Ehrmann | 9/10 | 6179 days | 2% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6191 days | 2% |
| Wim Put | 8/10 | 6194 days | 2% |
| Karen Fisher | 9/10 | 6194 days | 2% |
| CarinaB1 | 10/10 | 6396 days | 2% |
| BryonyS | 10/10 | 6400 days | 2% |
| BouterG | 9/10 | 6408 days | 2% |
| Arjan Muis | 8/10 | 6414 days | 2% |
| Mikey | 9/10 | 6417 days | 2% |
| Viktoria Stoffel | 10/10 | 6419 days | 2% |
| Falk | 9/10 | 6428 days | 2% |
| WiebkeS | 10/10 | 6428 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.