Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 408 days | 55% |
| Travel1 | 9/10 | 653 days | 100% |
| Himanshu Jaswal | 10/10 | 897 days | 72% |
| Mike | 3/10 | 2539 days | 3% |
| Edward Lowe | 4/10 | 2631 days | 3% |
| Patricio Vidal | 10/10 | 2723 days | 4% |
| Jeny Smolders | 10/10 | 2972 days | 4% |
| Elli | 5/10 | 3282 days | 2% |
| Carina Weber | 5/10 | 3284 days | 2% |
| David | 10/10 | 3287 days | 3% |
| Gretha | 9/10 | 3289 days | 3% |
| May | 4/10 | 3312 days | 2% |
| Rik van der Niet | 6/10 | 3314 days | 2% |
| Lea Celerier | 8/10 | 3340 days | 3% |
| Leigh Dodds | 8/10 | 3357 days | 3% |
| Elizabeth Braidotti | 9/10 | 3397 days | 3% |
| Bernd Muller | 9/10 | 3524 days | 2% |
| Jana Ebelina | 9/10 | 3528 days | 2% |
| Celina | 8/10 | 3528 days | 2% |
| Alberto | 8/10 | 3542 days | 2% |
| Camilla Geert | 4/10 | 3555 days | 1% |
| Bas Marinus | 9/10 | 3559 days | 2% |
| Virginia Saez | 7/10 | 3563 days | 2% |
| Philipp | 3/10 | 3564 days | 1% |
| Matthew Palmer | 7/10 | 3565 days | 2% |
| Andre | 8/10 | 3567 days | 2% |
| Sybille | 8/10 | 3567 days | 2% |
| Stefan Hahn | 6/10 | 3572 days | 2% |
| Manibod Vannaphone | 8/10 | 3572 days | 2% |
| Alex Schott | 10/10 | 3575 days | 2% |
| Matias Santos | 5/10 | 3581 days | 2% |
| Ruben Toorwe | 7/10 | 3581 days | 2% |
| Pablo Garcia | 10/10 | 3582 days | 2% |
| Boukje Diijkstra | 9/10 | 3583 days | 2% |
| Aaron Stalley | 3/10 | 3583 days | 1% |
| Clement Delrue | 7/10 | 3587 days | 2% |
| Theo Pargemin | 8/10 | 3587 days | 2% |
| Floren Hoenschler | 7/10 | 3589 days | 2% |
| Johannes Koch | 7/10 | 3589 days | 2% |
| Feline Herbst | 9/10 | 3591 days | 2% |
| Dawn Howard | 7/10 | 3592 days | 2% |
| Verena | 7/10 | 3593 days | 2% |
| Jakub Ira | 7/10 | 3595 days | 2% |
| Michal Putnar | 10/10 | 3595 days | 2% |
| Ales Bronec | 10/10 | 3595 days | 2% |
| Aneta Hambergeroua | 7/10 | 3595 days | 2% |
| Patrick Veber | 4/10 | 3595 days | 1% |
| Megan Lenox | 9/10 | 3597 days | 2% |
| Briony | 5/10 | 3604 days | 2% |
| David Schelensky | 7/10 | 3604 days | 2% |
| Theresa Huelk | 5/10 | 3611 days | 2% |
| Eric Hertort | 10/10 | 3612 days | 2% |
| Christian Meyer | 10/10 | 3612 days | 2% |
| Miriam Hack | 8/10 | 3617 days | 2% |
| Livia and Dave | 7/10 | 3621 days | 2% |
| Rafaella | 8/10 | 3647 days | 2% |
| Sebastian and Susanna | 6/10 | 3661 days | 2% |
| Jessica and Leonie | 7/10 | 3662 days | 2% |
| Fabienne Strobel | 10/10 | 3667 days | 2% |
| Julia Waenninger | 7/10 | 3674 days | 2% |
| Jan B | 6/10 | 3675 days | 2% |
| Dan | 10/10 | 3686 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3695 days | 2% |
| Richard Thompson | 9/10 | 3727 days | 2% |
| Emma Keegan | 7/10 | 3910 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3929 days | 1% |
| Thomas Haslbeck | 7/10 | 3929 days | 1% |
| Stuart Cook | 10/10 | 3930 days | 1% |
| Daniela Wall | 8/10 | 3930 days | 1% |
| Carmen | 10/10 | 3931 days | 1% |
| Jade Cownley | 10/10 | 3954 days | 1% |
| Martha Taatz | 10/10 | 3975 days | 1% |
| Maria Ulitzsch | 10/10 | 4016 days | 1% |
| Antoine Lerin | 7/10 | 4023 days | 1% |
| isabel Zander | 10/10 | 4274 days | 0% |
| Franz Birkefeld | 10/10 | 4285 days | 0% |
| Rainer | 8/10 | 4299 days | 0% |
| Laura | 9/10 | 4300 days | 0% |
| Phil Bromby | 10/10 | 4303 days | 0% |
| Joanna Mulcahy | 10/10 | 4303 days | 0% |
| Hirsch Svenja | 9/10 | 4309 days | 0% |
| Mahr Svenja | 10/10 | 4309 days | 0% |
| Konrad Ullmann | 9/10 | 4312 days | 0% |
| Lukas Lehmeyer | 9/10 | 4312 days | 0% |
| Friederike Kranzin | 10/10 | 4313 days | 0% |
| Sarah | 7/10 | 4314 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4315 days | 0% |
| Jennifer Garner | 10/10 | 4319 days | 0% |
| Emeline Brocard | 10/10 | 4320 days | 0% |
| Marvin Koever | 9/10 | 4320 days | 0% |
| Luisa Bach | 10/10 | 4322 days | 0% |
| Klaus Petersen | 8/10 | 4324 days | 0% |
| Alex Sheldon | 9/10 | 4331 days | 0% |
| Piotr Jurkowski | 10/10 | 4350 days | 0% |
| Anne Collet | 9/10 | 4358 days | 0% |
| Evian Bolz | 7/10 | 4363 days | 0% |
| Chen Levin | 8/10 | 4363 days | 0% |
| nimrod yaron | 10/10 | 4364 days | 0% |
| Pioter Jurkowski | 10/10 | 4365 days | 0% |
| Alex Artigues | 8/10 | 4368 days | 0% |
| Brian | 6/10 | 4457 days | 1% |
| Mark Hayes | 10/10 | 4487 days | 1% |
| Anton Thisted | 9/10 | 4638 days | 1% |
| Josefine Sjodin | 9/10 | 4638 days | 1% |
| Katie Fleck | 9/10 | 4638 days | 1% |
| FlyingKiwiGirl | 8/10 | 4640 days | 1% |
| Mark Faulk | 8/10 | 4640 days | 1% |
| Iban Dupont | 7/10 | 4654 days | 1% |
| Guillaume Boudrand | 8/10 | 4654 days | 1% |
| Lorraine Doyle | 6/10 | 4657 days | 1% |
| Sean Hurley | 5/10 | 4657 days | 1% |
| LiseMarie Leger | 9/10 | 4661 days | 1% |
| Jeremy Eng | 7/10 | 4671 days | 1% |
| Stephanie Belanger | 10/10 | 4674 days | 1% |
| Brendon Furney | 10/10 | 4675 days | 1% |
| Sebastian | 7/10 | 4675 days | 1% |
| Selina Lott | 8/10 | 4675 days | 1% |
| Annika | 5/10 | 4675 days | 1% |
| Fabian | 8/10 | 4675 days | 1% |
| Jonas Herrmann | 5/10 | 4675 days | 1% |
| Missy and Chaz | 8/10 | 4681 days | 1% |
| Neele & Philipp | 5/10 | 4681 days | 1% |
| Fabian Koitka | 7/10 | 4691 days | 1% |
| Jill Fischer | 10/10 | 4699 days | 1% |
| Christina Rodewald | 9/10 | 4704 days | 1% |
| Andre and Marina | 9/10 | 4704 days | 1% |
| Jo Sutton | 9/10 | 4730 days | 1% |
| Lauret Stulemeyer | 9/10 | 4749 days | 1% |
| Aurelie Morin | 8/10 | 4752 days | 1% |
| Paul Lawrence | 7/10 | 4759 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4760 days | 1% |
| Doan | 10/10 | 4766 days | 1% |
| Milena Heinrich | 10/10 | 4767 days | 1% |
| Faassen | 9/10 | 4769 days | 1% |
| Julie Lamart | 9/10 | 4770 days | 1% |
| Henzen | 8/10 | 4770 days | 1% |
| Eric and Jen Popma | 9/10 | 4771 days | 1% |
| suemax | 10/10 | 5005 days | 1% |
| Jonathan Tuthill | 9/10 | 5021 days | 1% |
| Heiner Reinecke | 10/10 | 5028 days | 1% |
| Jens Moller | 7/10 | 5029 days | 1% |
| Chris Sylvia | 9/10 | 5029 days | 1% |
| Selwindt | 9/10 | 5030 days | 1% |
| Michael Touzer | 8/10 | 5031 days | 1% |
| A Ormsby | 8/10 | 5033 days | 1% |
| Jaroslav Gajdos | 8/10 | 5039 days | 1% |
| Carolin Haas | 7/10 | 5046 days | 1% |
| Thomas | 10/10 | 5047 days | 1% |
| Peter Dellen | 8/10 | 5048 days | 1% |
| Tom Pratt | 9/10 | 5048 days | 1% |
| Elise Violet | 8/10 | 5049 days | 1% |
| Eline Vakentijn | 8/10 | 5050 days | 1% |
| Lepied | 8/10 | 5052 days | 1% |
| Slangen | 8/10 | 5058 days | 1% |
| Samplonius | 9/10 | 5060 days | 1% |
| Guillaume Milcent | 9/10 | 5062 days | 1% |
| Roberto Hallblom | 8/10 | 5063 days | 1% |
| Mike1952 | 7/10 | 5065 days | 1% |
| Sandy & Michaela | 8/10 | 5078 days | 1% |
| CMJ | 8/10 | 5096 days | 1% |
| Nick Selzler | 9/10 | 5110 days | 1% |
| Manuela Zimmerti | 7/10 | 5128 days | 1% |
| Robert Carswell | 7/10 | 5133 days | 1% |
| Steve Neilson | 10/10 | 5134 days | 1% |
| Natascha & Greg | 8/10 | 5139 days | 1% |
| Andy Lever | 10/10 | 5142 days | 1% |
| Waldemar Schuler | 9/10 | 5143 days | 1% |
| Rudy Witt | 9/10 | 5143 days | 1% |
| JadesWorld | 8/10 | 5157 days | 1% |
| Max Grimmeiss | 8/10 | 5341 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5370 days | 1% |
| Julie Norton | 10/10 | 5372 days | 1% |
| Lindsey Clough | 8/10 | 5380 days | 1% |
| Knapen | 4/10 | 5382 days | 1% |
| Andreas Blessing | 10/10 | 5382 days | 1% |
| Franzi & Tobi | 10/10 | 5382 days | 1% |
| Boehmer | 6/10 | 5386 days | 1% |
| Nicola Thackray | 10/10 | 5389 days | 1% |
| Wheeler | 8/10 | 5391 days | 1% |
| Andy Johnson | 9/10 | 5393 days | 1% |
| Kari Tervo | 4/10 | 5394 days | 1% |
| Katy Bourne | 9/10 | 5396 days | 1% |
| Roman & Esther | 10/10 | 5399 days | 1% |
| Lauren McKeone | 4/10 | 5400 days | 1% |
| Alan Munday | 9/10 | 5400 days | 1% |
| S and A Koehue | 10/10 | 5402 days | 1% |
| Mirka Tinterova | 9/10 | 5404 days | 1% |
| Anne | 10/10 | 5404 days | 1% |
| Claudio | 10/10 | 5408 days | 1% |
| H Hensen | 7/10 | 5416 days | 1% |
| Selina Mueller | 10/10 | 5416 days | 1% |
| Birgette Weiner | 7/10 | 5416 days | 1% |
| Valerie | 10/10 | 5416 days | 1% |
| Tayler Gray | 9/10 | 5417 days | 1% |
| Mike | 9/10 | 5418 days | 1% |
| Luise Jaeger | 5/10 | 5420 days | 1% |
| David | 9/10 | 5420 days | 1% |
| Jessie Currie | 3/10 | 5421 days | 1% |
| Jonathon Heaney | 7/10 | 5423 days | 1% |
| Sue & Graham Mullin | 9/10 | 5425 days | 1% |
| Elinor Bell | 9/10 | 5425 days | 1% |
| Brandt | 9/10 | 5427 days | 1% |
| penz | 9/10 | 5645 days | 1% |
| Gea Middelbos | 10/10 | 5699 days | 1% |
| David | 8/10 | 5700 days | 1% |
| joycevanb | 9/10 | 5706 days | 1% |
| heather Cardinal | 8/10 | 5722 days | 1% |
| Bjorn Sall | 6/10 | 5748 days | 1% |
| Brian Bishop | 10/10 | 5753 days | 1% |
| Silke Seemann | 8/10 | 5758 days | 1% |
| Matilda Hansson | 9/10 | 5758 days | 1% |
| Mark and Natasha UK | 8/10 | 5769 days | 1% |
| Kay Beaumont | 8/10 | 5769 days | 1% |
| David Milner | 9/10 | 5773 days | 1% |
| Gail Mckinstry | 7/10 | 5773 days | 1% |
| Elisabeth Egerup | 10/10 | 5774 days | 1% |
| Mike Brunt | 10/10 | 5775 days | 1% |
| Wolfgang Engelke | 10/10 | 5776 days | 1% |
| Peter Koeck | 10/10 | 5776 days | 1% |
| Sue Bennett | 9/10 | 5777 days | 1% |
| Will Jemma | 10/10 | 5780 days | 1% |
| Fam Leinden | 8/10 | 5789 days | 1% |
| Mick Thexton | 8/10 | 5790 days | 1% |
| Arne van Schol | 8/10 | 5791 days | 1% |
| Wim Van Gastel | 9/10 | 5793 days | 1% |
| Sebastien Briant | 8/10 | 5794 days | 1% |
| Ines Diana | 10/10 | 5794 days | 1% |
| Pizzanelli | 7/10 | 5794 days | 1% |
| Jakob Jurgen | 8/10 | 5809 days | 1% |
| Beute Hjel | 10/10 | 5811 days | 1% |
| Sabine Locker | 8/10 | 5811 days | 1% |
| deanlaw | 10/10 | 5840 days | 1% |
| menzel | 9/10 | 5840 days | 1% |
| ursinab | 9/10 | 5841 days | 1% |
| friasj | 10/10 | 5841 days | 1% |
| Lynn Maguire | 10/10 | 5843 days | 1% |
| jameswhite | 10/10 | 5849 days | 1% |
| gereldineb | 9/10 | 5851 days | 1% |
| asiacritics | 10/10 | 5857 days | 1% |
| Sandra M | 9/10 | 5859 days | 1% |
| Tim Beuzeval | 9/10 | 5864 days | 1% |
| Christy | 9/10 | 5867 days | 1% |
| Rebecca Jenner | 9/10 | 5868 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5868 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5880 days | 1% |
| Wim Put | 8/10 | 5883 days | 1% |
| Karen Fisher | 9/10 | 5883 days | 1% |
| CarinaB1 | 10/10 | 6085 days | 1% |
| BryonyS | 10/10 | 6089 days | 1% |
| BouterG | 9/10 | 6097 days | 1% |
| Arjan Muis | 8/10 | 6103 days | 1% |
| Mikey | 9/10 | 6106 days | 1% |
| Viktoria Stoffel | 10/10 | 6108 days | 1% |
| Falk | 9/10 | 6117 days | 1% |
| WiebkeS | 10/10 | 6117 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.