G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.00%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 658 days | 65% |
| Travel1 | 9/10 | 903 days | 100% |
| Himanshu Jaswal | 10/10 | 1147 days | 59% |
| Mike | 3/10 | 2789 days | 3% |
| Edward Lowe | 4/10 | 2881 days | 3% |
| Patricio Vidal | 10/10 | 2973 days | 5% |
| Jeny Smolders | 10/10 | 3222 days | 4% |
| Elli | 5/10 | 3532 days | 2% |
| Carina Weber | 5/10 | 3534 days | 2% |
| David | 10/10 | 3537 days | 3% |
| Gretha | 9/10 | 3539 days | 3% |
| May | 4/10 | 3562 days | 2% |
| Rik van der Niet | 6/10 | 3564 days | 2% |
| Lea Celerier | 8/10 | 3590 days | 3% |
| Leigh Dodds | 8/10 | 3607 days | 2% |
| Elizabeth Braidotti | 9/10 | 3647 days | 2% |
| Bernd Muller | 9/10 | 3774 days | 2% |
| Jana Ebelina | 9/10 | 3778 days | 2% |
| Celina | 8/10 | 3778 days | 2% |
| Alberto | 8/10 | 3792 days | 2% |
| Camilla Geert | 4/10 | 3805 days | 1% |
| Bas Marinus | 9/10 | 3809 days | 2% |
| Virginia Saez | 7/10 | 3813 days | 2% |
| Philipp | 3/10 | 3814 days | 1% |
| Matthew Palmer | 7/10 | 3815 days | 2% |
| Andre | 8/10 | 3817 days | 2% |
| Sybille | 8/10 | 3817 days | 2% |
| Stefan Hahn | 6/10 | 3822 days | 1% |
| Manibod Vannaphone | 8/10 | 3822 days | 2% |
| Alex Schott | 10/10 | 3825 days | 2% |
| Matias Santos | 5/10 | 3831 days | 1% |
| Ruben Toorwe | 7/10 | 3831 days | 2% |
| Pablo Garcia | 10/10 | 3832 days | 2% |
| Boukje Diijkstra | 9/10 | 3833 days | 2% |
| Aaron Stalley | 3/10 | 3833 days | 1% |
| Clement Delrue | 7/10 | 3837 days | 2% |
| Theo Pargemin | 8/10 | 3837 days | 2% |
| Floren Hoenschler | 7/10 | 3839 days | 1% |
| Johannes Koch | 7/10 | 3839 days | 1% |
| Feline Herbst | 9/10 | 3841 days | 2% |
| Dawn Howard | 7/10 | 3842 days | 1% |
| Verena | 7/10 | 3843 days | 1% |
| Jakub Ira | 7/10 | 3845 days | 1% |
| Michal Putnar | 10/10 | 3845 days | 2% |
| Ales Bronec | 10/10 | 3845 days | 2% |
| Aneta Hambergeroua | 7/10 | 3845 days | 1% |
| Patrick Veber | 4/10 | 3845 days | 1% |
| Megan Lenox | 9/10 | 3847 days | 2% |
| Briony | 5/10 | 3854 days | 1% |
| David Schelensky | 7/10 | 3854 days | 1% |
| Theresa Huelk | 5/10 | 3861 days | 1% |
| Eric Hertort | 10/10 | 3862 days | 2% |
| Christian Meyer | 10/10 | 3862 days | 2% |
| Miriam Hack | 8/10 | 3867 days | 1% |
| Livia and Dave | 7/10 | 3871 days | 1% |
| Rafaella | 8/10 | 3897 days | 1% |
| Sebastian and Susanna | 6/10 | 3911 days | 1% |
| Jessica and Leonie | 7/10 | 3912 days | 1% |
| Fabienne Strobel | 10/10 | 3917 days | 1% |
| Julia Waenninger | 7/10 | 3924 days | 1% |
| Jan B | 6/10 | 3925 days | 1% |
| Dan | 10/10 | 3936 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3945 days | 1% |
| Richard Thompson | 9/10 | 3977 days | 1% |
| Emma Keegan | 7/10 | 4159 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4179 days | 0% |
| Thomas Haslbeck | 7/10 | 4179 days | 0% |
| Stuart Cook | 10/10 | 4180 days | 0% |
| Daniela Wall | 8/10 | 4180 days | 0% |
| Carmen | 10/10 | 4181 days | 0% |
| Jade Cownley | 10/10 | 4204 days | 0% |
| Martha Taatz | 10/10 | 4225 days | 0% |
| Maria Ulitzsch | 10/10 | 4266 days | 0% |
| Antoine Lerin | 7/10 | 4273 days | 0% |
| isabel Zander | 10/10 | 4524 days | 2% |
| Franz Birkefeld | 10/10 | 4535 days | 2% |
| Rainer | 8/10 | 4549 days | 1% |
| Laura | 9/10 | 4550 days | 2% |
| Phil Bromby | 10/10 | 4553 days | 2% |
| Joanna Mulcahy | 10/10 | 4553 days | 2% |
| Hirsch Svenja | 9/10 | 4559 days | 2% |
| Mahr Svenja | 10/10 | 4559 days | 2% |
| Konrad Ullmann | 9/10 | 4562 days | 2% |
| Lukas Lehmeyer | 9/10 | 4562 days | 2% |
| Friederike Kranzin | 10/10 | 4563 days | 2% |
| Sarah | 7/10 | 4564 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4565 days | 2% |
| Jennifer Garner | 10/10 | 4569 days | 2% |
| Emeline Brocard | 10/10 | 4570 days | 2% |
| Marvin Koever | 9/10 | 4570 days | 2% |
| Luisa Bach | 10/10 | 4572 days | 2% |
| Klaus Petersen | 8/10 | 4574 days | 1% |
| Alex Sheldon | 9/10 | 4581 days | 2% |
| Piotr Jurkowski | 10/10 | 4600 days | 2% |
| Anne Collet | 9/10 | 4608 days | 2% |
| Evian Bolz | 7/10 | 4613 days | 1% |
| Chen Levin | 8/10 | 4613 days | 1% |
| nimrod yaron | 10/10 | 4614 days | 2% |
| Pioter Jurkowski | 10/10 | 4615 days | 2% |
| Alex Artigues | 8/10 | 4618 days | 1% |
| Brian | 6/10 | 4707 days | 1% |
| Mark Hayes | 10/10 | 4737 days | 2% |
| Anton Thisted | 9/10 | 4888 days | 2% |
| Josefine Sjodin | 9/10 | 4888 days | 2% |
| Katie Fleck | 9/10 | 4888 days | 2% |
| FlyingKiwiGirl | 8/10 | 4890 days | 1% |
| Mark Faulk | 8/10 | 4890 days | 1% |
| Iban Dupont | 7/10 | 4904 days | 1% |
| Guillaume Boudrand | 8/10 | 4904 days | 1% |
| Lorraine Doyle | 6/10 | 4907 days | 1% |
| Sean Hurley | 5/10 | 4907 days | 1% |
| LiseMarie Leger | 9/10 | 4911 days | 2% |
| Jeremy Eng | 7/10 | 4921 days | 1% |
| Stephanie Belanger | 10/10 | 4924 days | 2% |
| Brendon Furney | 10/10 | 4925 days | 2% |
| Sebastian | 7/10 | 4925 days | 1% |
| Selina Lott | 8/10 | 4925 days | 1% |
| Annika | 5/10 | 4925 days | 1% |
| Fabian | 8/10 | 4925 days | 1% |
| Jonas Herrmann | 5/10 | 4925 days | 1% |
| Missy and Chaz | 8/10 | 4931 days | 1% |
| Neele & Philipp | 5/10 | 4931 days | 1% |
| Fabian Koitka | 7/10 | 4941 days | 1% |
| Jill Fischer | 10/10 | 4949 days | 2% |
| Christina Rodewald | 9/10 | 4954 days | 2% |
| Andre and Marina | 9/10 | 4954 days | 2% |
| Jo Sutton | 9/10 | 4980 days | 2% |
| Lauret Stulemeyer | 9/10 | 4999 days | 2% |
| Aurelie Morin | 8/10 | 5002 days | 1% |
| Paul Lawrence | 7/10 | 5009 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 5010 days | 2% |
| Doan | 10/10 | 5016 days | 2% |
| Milena Heinrich | 10/10 | 5017 days | 2% |
| Faassen | 9/10 | 5019 days | 2% |
| Julie Lamart | 9/10 | 5020 days | 2% |
| Henzen | 8/10 | 5020 days | 1% |
| Eric and Jen Popma | 9/10 | 5021 days | 2% |
| suemax | 10/10 | 5255 days | 2% |
| Jonathan Tuthill | 9/10 | 5271 days | 2% |
| Heiner Reinecke | 10/10 | 5278 days | 2% |
| Jens Moller | 7/10 | 5279 days | 1% |
| Chris Sylvia | 9/10 | 5279 days | 2% |
| Selwindt | 9/10 | 5280 days | 2% |
| Michael Touzer | 8/10 | 5281 days | 1% |
| A Ormsby | 8/10 | 5283 days | 1% |
| Jaroslav Gajdos | 8/10 | 5289 days | 1% |
| Carolin Haas | 7/10 | 5296 days | 1% |
| Thomas | 10/10 | 5297 days | 2% |
| Peter Dellen | 8/10 | 5298 days | 1% |
| Tom Pratt | 9/10 | 5298 days | 2% |
| Elise Violet | 8/10 | 5299 days | 1% |
| Eline Vakentijn | 8/10 | 5300 days | 1% |
| Lepied | 8/10 | 5302 days | 1% |
| Slangen | 8/10 | 5308 days | 1% |
| Samplonius | 9/10 | 5310 days | 2% |
| Guillaume Milcent | 9/10 | 5312 days | 2% |
| Roberto Hallblom | 8/10 | 5313 days | 1% |
| Mike1952 | 7/10 | 5315 days | 1% |
| Sandy & Michaela | 8/10 | 5328 days | 1% |
| CMJ | 8/10 | 5346 days | 1% |
| Nick Selzler | 9/10 | 5360 days | 2% |
| Manuela Zimmerti | 7/10 | 5378 days | 1% |
| Robert Carswell | 7/10 | 5383 days | 1% |
| Steve Neilson | 10/10 | 5384 days | 2% |
| Natascha & Greg | 8/10 | 5389 days | 1% |
| Andy Lever | 10/10 | 5392 days | 2% |
| Waldemar Schuler | 9/10 | 5393 days | 2% |
| Rudy Witt | 9/10 | 5393 days | 2% |
| JadesWorld | 8/10 | 5407 days | 1% |
| Max Grimmeiss | 8/10 | 5591 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5620 days | 1% |
| Julie Norton | 10/10 | 5622 days | 2% |
| Lindsey Clough | 8/10 | 5630 days | 1% |
| Knapen | 4/10 | 5632 days | 1% |
| Andreas Blessing | 10/10 | 5632 days | 2% |
| Franzi & Tobi | 10/10 | 5632 days | 2% |
| Boehmer | 6/10 | 5636 days | 1% |
| Nicola Thackray | 10/10 | 5639 days | 2% |
| Wheeler | 8/10 | 5641 days | 1% |
| Andy Johnson | 9/10 | 5643 days | 2% |
| Kari Tervo | 4/10 | 5644 days | 1% |
| Katy Bourne | 9/10 | 5646 days | 2% |
| Roman & Esther | 10/10 | 5649 days | 2% |
| Lauren McKeone | 4/10 | 5650 days | 1% |
| Alan Munday | 9/10 | 5650 days | 2% |
| S and A Koehue | 10/10 | 5652 days | 2% |
| Mirka Tinterova | 9/10 | 5654 days | 2% |
| Anne | 10/10 | 5654 days | 2% |
| Claudio | 10/10 | 5658 days | 2% |
| H Hensen | 7/10 | 5666 days | 1% |
| Selina Mueller | 10/10 | 5666 days | 2% |
| Birgette Weiner | 7/10 | 5666 days | 1% |
| Valerie | 10/10 | 5666 days | 2% |
| Tayler Gray | 9/10 | 5667 days | 2% |
| Mike | 9/10 | 5668 days | 2% |
| Luise Jaeger | 5/10 | 5670 days | 1% |
| David | 9/10 | 5670 days | 2% |
| Jessie Currie | 3/10 | 5671 days | 1% |
| Jonathon Heaney | 7/10 | 5673 days | 1% |
| Sue & Graham Mullin | 9/10 | 5675 days | 2% |
| Elinor Bell | 9/10 | 5675 days | 2% |
| Brandt | 9/10 | 5677 days | 2% |
| penz | 9/10 | 5895 days | 2% |
| Gea Middelbos | 10/10 | 5949 days | 2% |
| David | 8/10 | 5950 days | 1% |
| joycevanb | 9/10 | 5956 days | 2% |
| heather Cardinal | 8/10 | 5972 days | 1% |
| Bjorn Sall | 6/10 | 5998 days | 1% |
| Brian Bishop | 10/10 | 6003 days | 2% |
| Silke Seemann | 8/10 | 6008 days | 1% |
| Matilda Hansson | 9/10 | 6008 days | 2% |
| Mark and Natasha UK | 8/10 | 6019 days | 1% |
| Kay Beaumont | 8/10 | 6019 days | 1% |
| David Milner | 9/10 | 6023 days | 2% |
| Gail Mckinstry | 7/10 | 6023 days | 1% |
| Elisabeth Egerup | 10/10 | 6024 days | 2% |
| Mike Brunt | 10/10 | 6025 days | 2% |
| Wolfgang Engelke | 10/10 | 6026 days | 2% |
| Peter Koeck | 10/10 | 6026 days | 2% |
| Sue Bennett | 9/10 | 6027 days | 2% |
| Will Jemma | 10/10 | 6030 days | 2% |
| Fam Leinden | 8/10 | 6039 days | 1% |
| Mick Thexton | 8/10 | 6040 days | 1% |
| Arne van Schol | 8/10 | 6041 days | 1% |
| Wim Van Gastel | 9/10 | 6043 days | 2% |
| Sebastien Briant | 8/10 | 6044 days | 1% |
| Ines Diana | 10/10 | 6044 days | 2% |
| Pizzanelli | 7/10 | 6044 days | 1% |
| Jakob Jurgen | 8/10 | 6059 days | 1% |
| Beute Hjel | 10/10 | 6061 days | 2% |
| Sabine Locker | 8/10 | 6061 days | 1% |
| deanlaw | 10/10 | 6090 days | 2% |
| menzel | 9/10 | 6090 days | 2% |
| ursinab | 9/10 | 6091 days | 2% |
| friasj | 10/10 | 6091 days | 2% |
| Lynn Maguire | 10/10 | 6093 days | 2% |
| jameswhite | 10/10 | 6099 days | 2% |
| gereldineb | 9/10 | 6101 days | 2% |
| asiacritics | 10/10 | 6107 days | 2% |
| Sandra M | 9/10 | 6109 days | 2% |
| Tim Beuzeval | 9/10 | 6114 days | 2% |
| Christy | 9/10 | 6117 days | 2% |
| Rebecca Jenner | 9/10 | 6118 days | 2% |
| Hansjoerg Ehrmann | 9/10 | 6118 days | 2% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6130 days | 2% |
| Wim Put | 8/10 | 6133 days | 1% |
| Karen Fisher | 9/10 | 6133 days | 2% |
| CarinaB1 | 10/10 | 6335 days | 2% |
| BryonyS | 10/10 | 6339 days | 2% |
| BouterG | 9/10 | 6347 days | 2% |
| Arjan Muis | 8/10 | 6353 days | 1% |
| Mikey | 9/10 | 6356 days | 2% |
| Viktoria Stoffel | 10/10 | 6358 days | 2% |
| Falk | 9/10 | 6367 days | 2% |
| WiebkeS | 10/10 | 6367 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.00% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.