G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.98%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 699 days | 67% |
| Travel1 | 9/10 | 944 days | 100% |
| Himanshu Jaswal | 10/10 | 1188 days | 58% |
| Mike | 3/10 | 2830 days | 3% |
| Edward Lowe | 4/10 | 2922 days | 4% |
| Patricio Vidal | 10/10 | 3014 days | 5% |
| Jeny Smolders | 10/10 | 3263 days | 4% |
| Elli | 5/10 | 3573 days | 2% |
| Carina Weber | 5/10 | 3575 days | 2% |
| David | 10/10 | 3578 days | 3% |
| Gretha | 9/10 | 3580 days | 3% |
| May | 4/10 | 3603 days | 2% |
| Rik van der Niet | 6/10 | 3605 days | 2% |
| Lea Celerier | 8/10 | 3631 days | 3% |
| Leigh Dodds | 8/10 | 3648 days | 3% |
| Elizabeth Braidotti | 9/10 | 3688 days | 3% |
| Bernd Muller | 9/10 | 3815 days | 2% |
| Jana Ebelina | 9/10 | 3819 days | 2% |
| Celina | 8/10 | 3819 days | 2% |
| Alberto | 8/10 | 3833 days | 2% |
| Camilla Geert | 4/10 | 3846 days | 1% |
| Bas Marinus | 9/10 | 3850 days | 2% |
| Virginia Saez | 7/10 | 3854 days | 2% |
| Philipp | 3/10 | 3855 days | 1% |
| Matthew Palmer | 7/10 | 3856 days | 2% |
| Andre | 8/10 | 3858 days | 2% |
| Sybille | 8/10 | 3858 days | 2% |
| Stefan Hahn | 6/10 | 3863 days | 2% |
| Manibod Vannaphone | 8/10 | 3863 days | 2% |
| Alex Schott | 10/10 | 3866 days | 2% |
| Matias Santos | 5/10 | 3872 days | 1% |
| Ruben Toorwe | 7/10 | 3872 days | 2% |
| Pablo Garcia | 10/10 | 3873 days | 2% |
| Boukje Diijkstra | 9/10 | 3874 days | 2% |
| Aaron Stalley | 3/10 | 3874 days | 1% |
| Clement Delrue | 7/10 | 3878 days | 2% |
| Theo Pargemin | 8/10 | 3878 days | 2% |
| Floren Hoenschler | 7/10 | 3880 days | 2% |
| Johannes Koch | 7/10 | 3880 days | 2% |
| Feline Herbst | 9/10 | 3882 days | 2% |
| Dawn Howard | 7/10 | 3883 days | 2% |
| Verena | 7/10 | 3884 days | 2% |
| Jakub Ira | 7/10 | 3886 days | 2% |
| Michal Putnar | 10/10 | 3886 days | 2% |
| Ales Bronec | 10/10 | 3886 days | 2% |
| Aneta Hambergeroua | 7/10 | 3886 days | 2% |
| Patrick Veber | 4/10 | 3886 days | 1% |
| Megan Lenox | 9/10 | 3888 days | 2% |
| Briony | 5/10 | 3895 days | 1% |
| David Schelensky | 7/10 | 3895 days | 2% |
| Theresa Huelk | 5/10 | 3902 days | 1% |
| Eric Hertort | 10/10 | 3903 days | 2% |
| Christian Meyer | 10/10 | 3903 days | 2% |
| Miriam Hack | 8/10 | 3908 days | 2% |
| Livia and Dave | 7/10 | 3912 days | 2% |
| Rafaella | 8/10 | 3938 days | 1% |
| Sebastian and Susanna | 6/10 | 3952 days | 1% |
| Jessica and Leonie | 7/10 | 3953 days | 1% |
| Fabienne Strobel | 10/10 | 3958 days | 1% |
| Julia Waenninger | 7/10 | 3965 days | 1% |
| Jan B | 6/10 | 3966 days | 1% |
| Dan | 10/10 | 3977 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3986 days | 1% |
| Richard Thompson | 9/10 | 4018 days | 1% |
| Emma Keegan | 7/10 | 4200 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4220 days | 0% |
| Thomas Haslbeck | 7/10 | 4220 days | 0% |
| Stuart Cook | 10/10 | 4221 days | 0% |
| Daniela Wall | 8/10 | 4221 days | 0% |
| Carmen | 10/10 | 4222 days | 0% |
| Jade Cownley | 10/10 | 4245 days | 0% |
| Martha Taatz | 10/10 | 4266 days | 0% |
| Maria Ulitzsch | 10/10 | 4307 days | 0% |
| Antoine Lerin | 7/10 | 4314 days | 0% |
| isabel Zander | 10/10 | 4565 days | 2% |
| Franz Birkefeld | 10/10 | 4576 days | 2% |
| Rainer | 8/10 | 4590 days | 2% |
| Laura | 9/10 | 4591 days | 2% |
| Phil Bromby | 10/10 | 4594 days | 2% |
| Joanna Mulcahy | 10/10 | 4594 days | 2% |
| Hirsch Svenja | 9/10 | 4600 days | 2% |
| Mahr Svenja | 10/10 | 4600 days | 2% |
| Konrad Ullmann | 9/10 | 4603 days | 2% |
| Lukas Lehmeyer | 9/10 | 4603 days | 2% |
| Friederike Kranzin | 10/10 | 4604 days | 2% |
| Sarah | 7/10 | 4605 days | 2% |
| Daniel Garcia Dezgado | 10/10 | 4606 days | 2% |
| Jennifer Garner | 10/10 | 4610 days | 2% |
| Emeline Brocard | 10/10 | 4611 days | 2% |
| Marvin Koever | 9/10 | 4611 days | 2% |
| Luisa Bach | 10/10 | 4613 days | 2% |
| Klaus Petersen | 8/10 | 4615 days | 2% |
| Alex Sheldon | 9/10 | 4622 days | 2% |
| Piotr Jurkowski | 10/10 | 4641 days | 2% |
| Anne Collet | 9/10 | 4649 days | 2% |
| Evian Bolz | 7/10 | 4654 days | 2% |
| Chen Levin | 8/10 | 4654 days | 2% |
| nimrod yaron | 10/10 | 4655 days | 2% |
| Pioter Jurkowski | 10/10 | 4656 days | 2% |
| Alex Artigues | 8/10 | 4659 days | 2% |
| Brian | 6/10 | 4748 days | 2% |
| Mark Hayes | 10/10 | 4778 days | 2% |
| Anton Thisted | 9/10 | 4929 days | 2% |
| Josefine Sjodin | 9/10 | 4929 days | 2% |
| Katie Fleck | 9/10 | 4929 days | 2% |
| FlyingKiwiGirl | 8/10 | 4931 days | 2% |
| Mark Faulk | 8/10 | 4931 days | 2% |
| Iban Dupont | 7/10 | 4945 days | 2% |
| Guillaume Boudrand | 8/10 | 4945 days | 2% |
| Lorraine Doyle | 6/10 | 4948 days | 2% |
| Sean Hurley | 5/10 | 4948 days | 1% |
| LiseMarie Leger | 9/10 | 4952 days | 2% |
| Jeremy Eng | 7/10 | 4962 days | 2% |
| Stephanie Belanger | 10/10 | 4965 days | 2% |
| Brendon Furney | 10/10 | 4966 days | 2% |
| Sebastian | 7/10 | 4966 days | 2% |
| Selina Lott | 8/10 | 4966 days | 2% |
| Annika | 5/10 | 4966 days | 1% |
| Fabian | 8/10 | 4966 days | 2% |
| Jonas Herrmann | 5/10 | 4966 days | 1% |
| Missy and Chaz | 8/10 | 4972 days | 2% |
| Neele & Philipp | 5/10 | 4972 days | 1% |
| Fabian Koitka | 7/10 | 4982 days | 2% |
| Jill Fischer | 10/10 | 4990 days | 2% |
| Christina Rodewald | 9/10 | 4995 days | 2% |
| Andre and Marina | 9/10 | 4995 days | 2% |
| Jo Sutton | 9/10 | 5021 days | 2% |
| Lauret Stulemeyer | 9/10 | 5040 days | 2% |
| Aurelie Morin | 8/10 | 5043 days | 2% |
| Paul Lawrence | 7/10 | 5050 days | 2% |
| Andreas and Christine and Nora Busch | 10/10 | 5051 days | 2% |
| Doan | 10/10 | 5057 days | 2% |
| Milena Heinrich | 10/10 | 5058 days | 2% |
| Faassen | 9/10 | 5060 days | 2% |
| Julie Lamart | 9/10 | 5061 days | 2% |
| Henzen | 8/10 | 5061 days | 2% |
| Eric and Jen Popma | 9/10 | 5062 days | 2% |
| suemax | 10/10 | 5296 days | 2% |
| Jonathan Tuthill | 9/10 | 5312 days | 2% |
| Heiner Reinecke | 10/10 | 5319 days | 2% |
| Jens Moller | 7/10 | 5320 days | 2% |
| Chris Sylvia | 9/10 | 5320 days | 2% |
| Selwindt | 9/10 | 5321 days | 2% |
| Michael Touzer | 8/10 | 5322 days | 2% |
| A Ormsby | 8/10 | 5324 days | 2% |
| Jaroslav Gajdos | 8/10 | 5330 days | 2% |
| Carolin Haas | 7/10 | 5337 days | 2% |
| Thomas | 10/10 | 5338 days | 2% |
| Peter Dellen | 8/10 | 5339 days | 2% |
| Tom Pratt | 9/10 | 5339 days | 2% |
| Elise Violet | 8/10 | 5340 days | 2% |
| Eline Vakentijn | 8/10 | 5341 days | 2% |
| Lepied | 8/10 | 5343 days | 2% |
| Slangen | 8/10 | 5349 days | 2% |
| Samplonius | 9/10 | 5351 days | 2% |
| Guillaume Milcent | 9/10 | 5353 days | 2% |
| Roberto Hallblom | 8/10 | 5354 days | 2% |
| Mike1952 | 7/10 | 5356 days | 2% |
| Sandy & Michaela | 8/10 | 5369 days | 2% |
| CMJ | 8/10 | 5387 days | 2% |
| Nick Selzler | 9/10 | 5401 days | 2% |
| Manuela Zimmerti | 7/10 | 5419 days | 2% |
| Robert Carswell | 7/10 | 5424 days | 2% |
| Steve Neilson | 10/10 | 5425 days | 2% |
| Natascha & Greg | 8/10 | 5430 days | 2% |
| Andy Lever | 10/10 | 5433 days | 2% |
| Waldemar Schuler | 9/10 | 5434 days | 2% |
| Rudy Witt | 9/10 | 5434 days | 2% |
| JadesWorld | 8/10 | 5448 days | 2% |
| Max Grimmeiss | 8/10 | 5632 days | 2% |
| Ralph & Marloes Meyers | 7/10 | 5661 days | 2% |
| Julie Norton | 10/10 | 5663 days | 2% |
| Lindsey Clough | 8/10 | 5671 days | 2% |
| Knapen | 4/10 | 5673 days | 1% |
| Andreas Blessing | 10/10 | 5673 days | 2% |
| Franzi & Tobi | 10/10 | 5673 days | 2% |
| Boehmer | 6/10 | 5677 days | 2% |
| Nicola Thackray | 10/10 | 5680 days | 2% |
| Wheeler | 8/10 | 5682 days | 2% |
| Andy Johnson | 9/10 | 5684 days | 2% |
| Kari Tervo | 4/10 | 5685 days | 1% |
| Katy Bourne | 9/10 | 5687 days | 2% |
| Roman & Esther | 10/10 | 5690 days | 2% |
| Lauren McKeone | 4/10 | 5691 days | 1% |
| Alan Munday | 9/10 | 5691 days | 2% |
| S and A Koehue | 10/10 | 5693 days | 2% |
| Mirka Tinterova | 9/10 | 5695 days | 2% |
| Anne | 10/10 | 5695 days | 2% |
| Claudio | 10/10 | 5699 days | 2% |
| H Hensen | 7/10 | 5707 days | 2% |
| Selina Mueller | 10/10 | 5707 days | 2% |
| Birgette Weiner | 7/10 | 5707 days | 2% |
| Valerie | 10/10 | 5707 days | 2% |
| Tayler Gray | 9/10 | 5708 days | 2% |
| Mike | 9/10 | 5709 days | 2% |
| Luise Jaeger | 5/10 | 5711 days | 1% |
| David | 9/10 | 5711 days | 2% |
| Jessie Currie | 3/10 | 5712 days | 1% |
| Jonathon Heaney | 7/10 | 5714 days | 2% |
| Sue & Graham Mullin | 9/10 | 5716 days | 2% |
| Elinor Bell | 9/10 | 5716 days | 2% |
| Brandt | 9/10 | 5718 days | 2% |
| penz | 9/10 | 5936 days | 2% |
| Gea Middelbos | 10/10 | 5990 days | 2% |
| David | 8/10 | 5991 days | 2% |
| joycevanb | 9/10 | 5997 days | 2% |
| heather Cardinal | 8/10 | 6013 days | 2% |
| Bjorn Sall | 6/10 | 6039 days | 2% |
| Brian Bishop | 10/10 | 6044 days | 2% |
| Silke Seemann | 8/10 | 6049 days | 2% |
| Matilda Hansson | 9/10 | 6049 days | 2% |
| Mark and Natasha UK | 8/10 | 6060 days | 2% |
| Kay Beaumont | 8/10 | 6060 days | 2% |
| David Milner | 9/10 | 6064 days | 2% |
| Gail Mckinstry | 7/10 | 6064 days | 2% |
| Elisabeth Egerup | 10/10 | 6065 days | 2% |
| Mike Brunt | 10/10 | 6066 days | 2% |
| Wolfgang Engelke | 10/10 | 6067 days | 2% |
| Peter Koeck | 10/10 | 6067 days | 2% |
| Sue Bennett | 9/10 | 6068 days | 2% |
| Will Jemma | 10/10 | 6071 days | 2% |
| Fam Leinden | 8/10 | 6080 days | 2% |
| Mick Thexton | 8/10 | 6081 days | 2% |
| Arne van Schol | 8/10 | 6082 days | 2% |
| Wim Van Gastel | 9/10 | 6084 days | 2% |
| Sebastien Briant | 8/10 | 6085 days | 2% |
| Ines Diana | 10/10 | 6085 days | 2% |
| Pizzanelli | 7/10 | 6085 days | 2% |
| Jakob Jurgen | 8/10 | 6100 days | 2% |
| Beute Hjel | 10/10 | 6102 days | 2% |
| Sabine Locker | 8/10 | 6102 days | 2% |
| deanlaw | 10/10 | 6131 days | 2% |
| menzel | 9/10 | 6131 days | 2% |
| ursinab | 9/10 | 6132 days | 2% |
| friasj | 10/10 | 6132 days | 2% |
| Lynn Maguire | 10/10 | 6134 days | 2% |
| jameswhite | 10/10 | 6140 days | 2% |
| gereldineb | 9/10 | 6142 days | 2% |
| asiacritics | 10/10 | 6148 days | 2% |
| Sandra M | 9/10 | 6150 days | 2% |
| Tim Beuzeval | 9/10 | 6155 days | 2% |
| Christy | 9/10 | 6158 days | 2% |
| Rebecca Jenner | 9/10 | 6159 days | 2% |
| Hansjoerg Ehrmann | 9/10 | 6159 days | 2% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6171 days | 2% |
| Wim Put | 8/10 | 6174 days | 2% |
| Karen Fisher | 9/10 | 6174 days | 2% |
| CarinaB1 | 10/10 | 6376 days | 2% |
| BryonyS | 10/10 | 6380 days | 2% |
| BouterG | 9/10 | 6388 days | 2% |
| Arjan Muis | 8/10 | 6394 days | 2% |
| Mikey | 9/10 | 6397 days | 2% |
| Viktoria Stoffel | 10/10 | 6399 days | 2% |
| Falk | 9/10 | 6408 days | 2% |
| WiebkeS | 10/10 | 6408 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.01% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.