Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.06%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 597 days | 61% |
| Travel1 | 9/10 | 842 days | 100% |
| Himanshu Jaswal | 10/10 | 1086 days | 61% |
| Mike | 3/10 | 2728 days | 2% |
| Edward Lowe | 4/10 | 2820 days | 3% |
| Patricio Vidal | 10/10 | 2912 days | 4% |
| Jeny Smolders | 10/10 | 3161 days | 4% |
| Elli | 5/10 | 3471 days | 2% |
| Carina Weber | 5/10 | 3473 days | 2% |
| David | 10/10 | 3476 days | 2% |
| Gretha | 9/10 | 3478 days | 2% |
| May | 4/10 | 3501 days | 1% |
| Rik van der Niet | 6/10 | 3503 days | 2% |
| Lea Celerier | 8/10 | 3529 days | 2% |
| Leigh Dodds | 8/10 | 3546 days | 2% |
| Elizabeth Braidotti | 9/10 | 3586 days | 2% |
| Bernd Muller | 9/10 | 3713 days | 2% |
| Jana Ebelina | 9/10 | 3717 days | 2% |
| Celina | 8/10 | 3717 days | 2% |
| Alberto | 8/10 | 3731 days | 2% |
| Camilla Geert | 4/10 | 3744 days | 1% |
| Bas Marinus | 9/10 | 3748 days | 2% |
| Virginia Saez | 7/10 | 3752 days | 1% |
| Philipp | 3/10 | 3753 days | 1% |
| Matthew Palmer | 7/10 | 3754 days | 1% |
| Andre | 8/10 | 3756 days | 2% |
| Sybille | 8/10 | 3756 days | 2% |
| Stefan Hahn | 6/10 | 3761 days | 1% |
| Manibod Vannaphone | 8/10 | 3761 days | 2% |
| Alex Schott | 10/10 | 3764 days | 2% |
| Matias Santos | 5/10 | 3770 days | 1% |
| Ruben Toorwe | 7/10 | 3770 days | 1% |
| Pablo Garcia | 10/10 | 3771 days | 2% |
| Boukje Diijkstra | 9/10 | 3772 days | 1% |
| Aaron Stalley | 3/10 | 3772 days | 1% |
| Clement Delrue | 7/10 | 3776 days | 1% |
| Theo Pargemin | 8/10 | 3776 days | 1% |
| Floren Hoenschler | 7/10 | 3778 days | 1% |
| Johannes Koch | 7/10 | 3778 days | 1% |
| Feline Herbst | 9/10 | 3780 days | 1% |
| Dawn Howard | 7/10 | 3781 days | 1% |
| Verena | 7/10 | 3782 days | 1% |
| Jakub Ira | 7/10 | 3784 days | 1% |
| Michal Putnar | 10/10 | 3784 days | 1% |
| Ales Bronec | 10/10 | 3784 days | 1% |
| Aneta Hambergeroua | 7/10 | 3784 days | 1% |
| Patrick Veber | 4/10 | 3784 days | 1% |
| Megan Lenox | 9/10 | 3786 days | 1% |
| Briony | 5/10 | 3793 days | 1% |
| David Schelensky | 7/10 | 3793 days | 1% |
| Theresa Huelk | 5/10 | 3800 days | 1% |
| Eric Hertort | 10/10 | 3801 days | 1% |
| Christian Meyer | 10/10 | 3801 days | 1% |
| Miriam Hack | 8/10 | 3806 days | 1% |
| Livia and Dave | 7/10 | 3810 days | 1% |
| Rafaella | 8/10 | 3836 days | 1% |
| Sebastian and Susanna | 6/10 | 3850 days | 1% |
| Jessica and Leonie | 7/10 | 3851 days | 1% |
| Fabienne Strobel | 10/10 | 3856 days | 1% |
| Julia Waenninger | 7/10 | 3863 days | 1% |
| Jan B | 6/10 | 3864 days | 1% |
| Dan | 10/10 | 3875 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3884 days | 1% |
| Richard Thompson | 9/10 | 3916 days | 1% |
| Emma Keegan | 7/10 | 4098 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4118 days | 0% |
| Thomas Haslbeck | 7/10 | 4118 days | 0% |
| Stuart Cook | 10/10 | 4119 days | 0% |
| Daniela Wall | 8/10 | 4119 days | 0% |
| Carmen | 10/10 | 4120 days | 0% |
| Jade Cownley | 10/10 | 4143 days | 0% |
| Martha Taatz | 10/10 | 4164 days | 0% |
| Maria Ulitzsch | 10/10 | 4205 days | 0% |
| Antoine Lerin | 7/10 | 4212 days | 0% |
| isabel Zander | 10/10 | 4463 days | 1% |
| Franz Birkefeld | 10/10 | 4474 days | 1% |
| Rainer | 8/10 | 4488 days | 1% |
| Laura | 9/10 | 4489 days | 1% |
| Phil Bromby | 10/10 | 4492 days | 1% |
| Joanna Mulcahy | 10/10 | 4492 days | 1% |
| Hirsch Svenja | 9/10 | 4498 days | 1% |
| Mahr Svenja | 10/10 | 4498 days | 1% |
| Konrad Ullmann | 9/10 | 4501 days | 1% |
| Lukas Lehmeyer | 9/10 | 4501 days | 1% |
| Friederike Kranzin | 10/10 | 4502 days | 1% |
| Sarah | 7/10 | 4503 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4504 days | 1% |
| Jennifer Garner | 10/10 | 4508 days | 1% |
| Emeline Brocard | 10/10 | 4509 days | 1% |
| Marvin Koever | 9/10 | 4509 days | 1% |
| Luisa Bach | 10/10 | 4511 days | 1% |
| Klaus Petersen | 8/10 | 4513 days | 1% |
| Alex Sheldon | 9/10 | 4520 days | 1% |
| Piotr Jurkowski | 10/10 | 4539 days | 1% |
| Anne Collet | 9/10 | 4547 days | 1% |
| Evian Bolz | 7/10 | 4552 days | 1% |
| Chen Levin | 8/10 | 4552 days | 1% |
| nimrod yaron | 10/10 | 4553 days | 1% |
| Pioter Jurkowski | 10/10 | 4554 days | 1% |
| Alex Artigues | 8/10 | 4557 days | 1% |
| Brian | 6/10 | 4646 days | 1% |
| Mark Hayes | 10/10 | 4676 days | 1% |
| Anton Thisted | 9/10 | 4827 days | 1% |
| Josefine Sjodin | 9/10 | 4827 days | 1% |
| Katie Fleck | 9/10 | 4827 days | 1% |
| FlyingKiwiGirl | 8/10 | 4829 days | 1% |
| Mark Faulk | 8/10 | 4829 days | 1% |
| Iban Dupont | 7/10 | 4843 days | 1% |
| Guillaume Boudrand | 8/10 | 4843 days | 1% |
| Lorraine Doyle | 6/10 | 4846 days | 1% |
| Sean Hurley | 5/10 | 4846 days | 1% |
| LiseMarie Leger | 9/10 | 4850 days | 1% |
| Jeremy Eng | 7/10 | 4860 days | 1% |
| Stephanie Belanger | 10/10 | 4863 days | 1% |
| Brendon Furney | 10/10 | 4864 days | 1% |
| Sebastian | 7/10 | 4864 days | 1% |
| Selina Lott | 8/10 | 4864 days | 1% |
| Annika | 5/10 | 4864 days | 1% |
| Fabian | 8/10 | 4864 days | 1% |
| Jonas Herrmann | 5/10 | 4864 days | 1% |
| Missy and Chaz | 8/10 | 4870 days | 1% |
| Neele & Philipp | 5/10 | 4870 days | 1% |
| Fabian Koitka | 7/10 | 4880 days | 1% |
| Jill Fischer | 10/10 | 4888 days | 1% |
| Christina Rodewald | 9/10 | 4893 days | 1% |
| Andre and Marina | 9/10 | 4893 days | 1% |
| Jo Sutton | 9/10 | 4919 days | 1% |
| Lauret Stulemeyer | 9/10 | 4938 days | 1% |
| Aurelie Morin | 8/10 | 4941 days | 1% |
| Paul Lawrence | 7/10 | 4948 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4949 days | 1% |
| Doan | 10/10 | 4955 days | 1% |
| Milena Heinrich | 10/10 | 4956 days | 1% |
| Faassen | 9/10 | 4958 days | 1% |
| Julie Lamart | 9/10 | 4959 days | 1% |
| Henzen | 8/10 | 4959 days | 1% |
| Eric and Jen Popma | 9/10 | 4960 days | 1% |
| suemax | 10/10 | 5194 days | 1% |
| Jonathan Tuthill | 9/10 | 5210 days | 1% |
| Heiner Reinecke | 10/10 | 5217 days | 1% |
| Jens Moller | 7/10 | 5218 days | 1% |
| Chris Sylvia | 9/10 | 5218 days | 1% |
| Selwindt | 9/10 | 5219 days | 1% |
| Michael Touzer | 8/10 | 5220 days | 1% |
| A Ormsby | 8/10 | 5222 days | 1% |
| Jaroslav Gajdos | 8/10 | 5228 days | 1% |
| Carolin Haas | 7/10 | 5235 days | 1% |
| Thomas | 10/10 | 5236 days | 1% |
| Peter Dellen | 8/10 | 5237 days | 1% |
| Tom Pratt | 9/10 | 5237 days | 1% |
| Elise Violet | 8/10 | 5238 days | 1% |
| Eline Vakentijn | 8/10 | 5239 days | 1% |
| Lepied | 8/10 | 5241 days | 1% |
| Slangen | 8/10 | 5247 days | 1% |
| Samplonius | 9/10 | 5249 days | 1% |
| Guillaume Milcent | 9/10 | 5251 days | 1% |
| Roberto Hallblom | 8/10 | 5252 days | 1% |
| Mike1952 | 7/10 | 5254 days | 1% |
| Sandy & Michaela | 8/10 | 5267 days | 1% |
| CMJ | 8/10 | 5285 days | 1% |
| Nick Selzler | 9/10 | 5299 days | 1% |
| Manuela Zimmerti | 7/10 | 5317 days | 1% |
| Robert Carswell | 7/10 | 5322 days | 1% |
| Steve Neilson | 10/10 | 5323 days | 1% |
| Natascha & Greg | 8/10 | 5328 days | 1% |
| Andy Lever | 10/10 | 5331 days | 1% |
| Waldemar Schuler | 9/10 | 5332 days | 1% |
| Rudy Witt | 9/10 | 5332 days | 1% |
| JadesWorld | 8/10 | 5346 days | 1% |
| Max Grimmeiss | 8/10 | 5530 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5559 days | 1% |
| Julie Norton | 10/10 | 5561 days | 1% |
| Lindsey Clough | 8/10 | 5569 days | 1% |
| Knapen | 4/10 | 5571 days | 1% |
| Andreas Blessing | 10/10 | 5571 days | 1% |
| Franzi & Tobi | 10/10 | 5571 days | 1% |
| Boehmer | 6/10 | 5575 days | 1% |
| Nicola Thackray | 10/10 | 5578 days | 1% |
| Wheeler | 8/10 | 5580 days | 1% |
| Andy Johnson | 9/10 | 5582 days | 1% |
| Kari Tervo | 4/10 | 5583 days | 1% |
| Katy Bourne | 9/10 | 5585 days | 1% |
| Roman & Esther | 10/10 | 5588 days | 1% |
| Lauren McKeone | 4/10 | 5589 days | 1% |
| Alan Munday | 9/10 | 5589 days | 1% |
| S and A Koehue | 10/10 | 5591 days | 1% |
| Mirka Tinterova | 9/10 | 5593 days | 1% |
| Anne | 10/10 | 5593 days | 1% |
| Claudio | 10/10 | 5597 days | 1% |
| H Hensen | 7/10 | 5605 days | 1% |
| Selina Mueller | 10/10 | 5605 days | 1% |
| Birgette Weiner | 7/10 | 5605 days | 1% |
| Valerie | 10/10 | 5605 days | 1% |
| Tayler Gray | 9/10 | 5606 days | 1% |
| Mike | 9/10 | 5607 days | 1% |
| Luise Jaeger | 5/10 | 5609 days | 1% |
| David | 9/10 | 5609 days | 1% |
| Jessie Currie | 3/10 | 5610 days | 0% |
| Jonathon Heaney | 7/10 | 5612 days | 1% |
| Sue & Graham Mullin | 9/10 | 5614 days | 1% |
| Elinor Bell | 9/10 | 5614 days | 1% |
| Brandt | 9/10 | 5616 days | 1% |
| penz | 9/10 | 5834 days | 1% |
| Gea Middelbos | 10/10 | 5888 days | 1% |
| David | 8/10 | 5889 days | 1% |
| joycevanb | 9/10 | 5895 days | 1% |
| heather Cardinal | 8/10 | 5911 days | 1% |
| Bjorn Sall | 6/10 | 5937 days | 1% |
| Brian Bishop | 10/10 | 5942 days | 1% |
| Silke Seemann | 8/10 | 5947 days | 1% |
| Matilda Hansson | 9/10 | 5947 days | 1% |
| Mark and Natasha UK | 8/10 | 5958 days | 1% |
| Kay Beaumont | 8/10 | 5958 days | 1% |
| David Milner | 9/10 | 5962 days | 1% |
| Gail Mckinstry | 7/10 | 5962 days | 1% |
| Elisabeth Egerup | 10/10 | 5963 days | 1% |
| Mike Brunt | 10/10 | 5964 days | 1% |
| Wolfgang Engelke | 10/10 | 5965 days | 1% |
| Peter Koeck | 10/10 | 5965 days | 1% |
| Sue Bennett | 9/10 | 5966 days | 1% |
| Will Jemma | 10/10 | 5969 days | 1% |
| Fam Leinden | 8/10 | 5978 days | 1% |
| Mick Thexton | 8/10 | 5979 days | 1% |
| Arne van Schol | 8/10 | 5980 days | 1% |
| Wim Van Gastel | 9/10 | 5982 days | 1% |
| Sebastien Briant | 8/10 | 5983 days | 1% |
| Ines Diana | 10/10 | 5983 days | 1% |
| Pizzanelli | 7/10 | 5983 days | 1% |
| Jakob Jurgen | 8/10 | 5998 days | 1% |
| Beute Hjel | 10/10 | 6000 days | 1% |
| Sabine Locker | 8/10 | 6000 days | 1% |
| deanlaw | 10/10 | 6029 days | 1% |
| menzel | 9/10 | 6029 days | 1% |
| ursinab | 9/10 | 6030 days | 1% |
| friasj | 10/10 | 6030 days | 1% |
| Lynn Maguire | 10/10 | 6032 days | 1% |
| jameswhite | 10/10 | 6038 days | 1% |
| gereldineb | 9/10 | 6040 days | 1% |
| asiacritics | 10/10 | 6046 days | 1% |
| Sandra M | 9/10 | 6048 days | 1% |
| Tim Beuzeval | 9/10 | 6053 days | 1% |
| Christy | 9/10 | 6056 days | 1% |
| Rebecca Jenner | 9/10 | 6057 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 6057 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6069 days | 1% |
| Wim Put | 8/10 | 6072 days | 1% |
| Karen Fisher | 9/10 | 6072 days | 1% |
| CarinaB1 | 10/10 | 6274 days | 1% |
| BryonyS | 10/10 | 6278 days | 1% |
| BouterG | 9/10 | 6286 days | 1% |
| Arjan Muis | 8/10 | 6292 days | 1% |
| Mikey | 9/10 | 6295 days | 1% |
| Viktoria Stoffel | 10/10 | 6297 days | 1% |
| Falk | 9/10 | 6306 days | 1% |
| WiebkeS | 10/10 | 6306 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.