G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 399 days | 55% |
| Travel1 | 9/10 | 644 days | 100% |
| Himanshu Jaswal | 10/10 | 888 days | 73% |
| Mike | 3/10 | 2530 days | 3% |
| Edward Lowe | 4/10 | 2622 days | 3% |
| Patricio Vidal | 10/10 | 2714 days | 4% |
| Jeny Smolders | 10/10 | 2963 days | 4% |
| Elli | 5/10 | 3273 days | 2% |
| Carina Weber | 5/10 | 3275 days | 2% |
| David | 10/10 | 3278 days | 3% |
| Gretha | 9/10 | 3280 days | 3% |
| May | 4/10 | 3303 days | 2% |
| Rik van der Niet | 6/10 | 3305 days | 2% |
| Lea Celerier | 8/10 | 3331 days | 3% |
| Leigh Dodds | 8/10 | 3348 days | 3% |
| Elizabeth Braidotti | 9/10 | 3388 days | 2% |
| Bernd Muller | 9/10 | 3515 days | 2% |
| Jana Ebelina | 9/10 | 3519 days | 2% |
| Celina | 8/10 | 3519 days | 2% |
| Alberto | 8/10 | 3533 days | 2% |
| Camilla Geert | 4/10 | 3546 days | 1% |
| Bas Marinus | 9/10 | 3550 days | 2% |
| Virginia Saez | 7/10 | 3554 days | 2% |
| Philipp | 3/10 | 3555 days | 1% |
| Matthew Palmer | 7/10 | 3556 days | 2% |
| Andre | 8/10 | 3558 days | 2% |
| Sybille | 8/10 | 3558 days | 2% |
| Stefan Hahn | 6/10 | 3563 days | 2% |
| Manibod Vannaphone | 8/10 | 3563 days | 2% |
| Alex Schott | 10/10 | 3566 days | 2% |
| Matias Santos | 5/10 | 3572 days | 2% |
| Ruben Toorwe | 7/10 | 3572 days | 2% |
| Pablo Garcia | 10/10 | 3573 days | 2% |
| Boukje Diijkstra | 9/10 | 3574 days | 2% |
| Aaron Stalley | 3/10 | 3574 days | 1% |
| Clement Delrue | 7/10 | 3578 days | 2% |
| Theo Pargemin | 8/10 | 3578 days | 2% |
| Floren Hoenschler | 7/10 | 3580 days | 2% |
| Johannes Koch | 7/10 | 3580 days | 2% |
| Feline Herbst | 9/10 | 3582 days | 2% |
| Dawn Howard | 7/10 | 3583 days | 2% |
| Verena | 7/10 | 3584 days | 2% |
| Jakub Ira | 7/10 | 3586 days | 2% |
| Michal Putnar | 10/10 | 3586 days | 2% |
| Ales Bronec | 10/10 | 3586 days | 2% |
| Aneta Hambergeroua | 7/10 | 3586 days | 2% |
| Patrick Veber | 4/10 | 3586 days | 1% |
| Megan Lenox | 9/10 | 3588 days | 2% |
| Briony | 5/10 | 3595 days | 1% |
| David Schelensky | 7/10 | 3595 days | 2% |
| Theresa Huelk | 5/10 | 3602 days | 1% |
| Eric Hertort | 10/10 | 3603 days | 2% |
| Christian Meyer | 10/10 | 3603 days | 2% |
| Miriam Hack | 8/10 | 3608 days | 2% |
| Livia and Dave | 7/10 | 3612 days | 2% |
| Rafaella | 8/10 | 3638 days | 2% |
| Sebastian and Susanna | 6/10 | 3652 days | 2% |
| Jessica and Leonie | 7/10 | 3653 days | 2% |
| Fabienne Strobel | 10/10 | 3658 days | 2% |
| Julia Waenninger | 7/10 | 3665 days | 2% |
| Jan B | 6/10 | 3666 days | 2% |
| Dan | 10/10 | 3677 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3686 days | 2% |
| Richard Thompson | 9/10 | 3718 days | 2% |
| Emma Keegan | 7/10 | 3901 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3920 days | 1% |
| Thomas Haslbeck | 7/10 | 3920 days | 1% |
| Stuart Cook | 10/10 | 3921 days | 1% |
| Daniela Wall | 8/10 | 3921 days | 1% |
| Carmen | 10/10 | 3922 days | 1% |
| Jade Cownley | 10/10 | 3945 days | 1% |
| Martha Taatz | 10/10 | 3966 days | 1% |
| Maria Ulitzsch | 10/10 | 4007 days | 1% |
| Antoine Lerin | 7/10 | 4014 days | 1% |
| isabel Zander | 10/10 | 4265 days | 0% |
| Franz Birkefeld | 10/10 | 4276 days | 0% |
| Rainer | 8/10 | 4290 days | 0% |
| Laura | 9/10 | 4291 days | 0% |
| Phil Bromby | 10/10 | 4294 days | 0% |
| Joanna Mulcahy | 10/10 | 4294 days | 0% |
| Hirsch Svenja | 9/10 | 4300 days | 0% |
| Mahr Svenja | 10/10 | 4300 days | 0% |
| Konrad Ullmann | 9/10 | 4303 days | 0% |
| Lukas Lehmeyer | 9/10 | 4303 days | 0% |
| Friederike Kranzin | 10/10 | 4304 days | 0% |
| Sarah | 7/10 | 4305 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4306 days | 0% |
| Jennifer Garner | 10/10 | 4310 days | 0% |
| Emeline Brocard | 10/10 | 4311 days | 0% |
| Marvin Koever | 9/10 | 4311 days | 0% |
| Luisa Bach | 10/10 | 4313 days | 0% |
| Klaus Petersen | 8/10 | 4315 days | 0% |
| Alex Sheldon | 9/10 | 4322 days | 0% |
| Piotr Jurkowski | 10/10 | 4341 days | 0% |
| Anne Collet | 9/10 | 4349 days | 0% |
| Evian Bolz | 7/10 | 4354 days | 0% |
| Chen Levin | 8/10 | 4354 days | 0% |
| nimrod yaron | 10/10 | 4355 days | 0% |
| Pioter Jurkowski | 10/10 | 4356 days | 0% |
| Alex Artigues | 8/10 | 4359 days | 0% |
| Brian | 6/10 | 4448 days | 1% |
| Mark Hayes | 10/10 | 4478 days | 1% |
| Anton Thisted | 9/10 | 4629 days | 1% |
| Josefine Sjodin | 9/10 | 4629 days | 1% |
| Katie Fleck | 9/10 | 4629 days | 1% |
| FlyingKiwiGirl | 8/10 | 4631 days | 1% |
| Mark Faulk | 8/10 | 4631 days | 1% |
| Iban Dupont | 7/10 | 4645 days | 1% |
| Guillaume Boudrand | 8/10 | 4645 days | 1% |
| Lorraine Doyle | 6/10 | 4648 days | 1% |
| Sean Hurley | 5/10 | 4648 days | 1% |
| LiseMarie Leger | 9/10 | 4652 days | 1% |
| Jeremy Eng | 7/10 | 4662 days | 1% |
| Stephanie Belanger | 10/10 | 4665 days | 1% |
| Brendon Furney | 10/10 | 4666 days | 1% |
| Sebastian | 7/10 | 4666 days | 1% |
| Selina Lott | 8/10 | 4666 days | 1% |
| Annika | 5/10 | 4666 days | 1% |
| Fabian | 8/10 | 4666 days | 1% |
| Jonas Herrmann | 5/10 | 4666 days | 1% |
| Missy and Chaz | 8/10 | 4672 days | 1% |
| Neele & Philipp | 5/10 | 4672 days | 1% |
| Fabian Koitka | 7/10 | 4682 days | 1% |
| Jill Fischer | 10/10 | 4690 days | 1% |
| Christina Rodewald | 9/10 | 4695 days | 1% |
| Andre and Marina | 9/10 | 4695 days | 1% |
| Jo Sutton | 9/10 | 4721 days | 1% |
| Lauret Stulemeyer | 9/10 | 4740 days | 1% |
| Aurelie Morin | 8/10 | 4743 days | 1% |
| Paul Lawrence | 7/10 | 4750 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4751 days | 1% |
| Doan | 10/10 | 4757 days | 1% |
| Milena Heinrich | 10/10 | 4758 days | 1% |
| Faassen | 9/10 | 4760 days | 1% |
| Julie Lamart | 9/10 | 4761 days | 1% |
| Henzen | 8/10 | 4761 days | 1% |
| Eric and Jen Popma | 9/10 | 4762 days | 1% |
| suemax | 10/10 | 4996 days | 1% |
| Jonathan Tuthill | 9/10 | 5012 days | 1% |
| Heiner Reinecke | 10/10 | 5019 days | 1% |
| Jens Moller | 7/10 | 5020 days | 1% |
| Chris Sylvia | 9/10 | 5020 days | 1% |
| Selwindt | 9/10 | 5021 days | 1% |
| Michael Touzer | 8/10 | 5022 days | 1% |
| A Ormsby | 8/10 | 5024 days | 1% |
| Jaroslav Gajdos | 8/10 | 5030 days | 1% |
| Carolin Haas | 7/10 | 5037 days | 1% |
| Thomas | 10/10 | 5038 days | 1% |
| Peter Dellen | 8/10 | 5039 days | 1% |
| Tom Pratt | 9/10 | 5039 days | 1% |
| Elise Violet | 8/10 | 5040 days | 1% |
| Eline Vakentijn | 8/10 | 5041 days | 1% |
| Lepied | 8/10 | 5043 days | 1% |
| Slangen | 8/10 | 5049 days | 1% |
| Samplonius | 9/10 | 5051 days | 1% |
| Guillaume Milcent | 9/10 | 5053 days | 1% |
| Roberto Hallblom | 8/10 | 5054 days | 1% |
| Mike1952 | 7/10 | 5056 days | 1% |
| Sandy & Michaela | 8/10 | 5069 days | 1% |
| CMJ | 8/10 | 5087 days | 1% |
| Nick Selzler | 9/10 | 5101 days | 1% |
| Manuela Zimmerti | 7/10 | 5119 days | 1% |
| Robert Carswell | 7/10 | 5124 days | 1% |
| Steve Neilson | 10/10 | 5125 days | 1% |
| Natascha & Greg | 8/10 | 5130 days | 1% |
| Andy Lever | 10/10 | 5133 days | 1% |
| Waldemar Schuler | 9/10 | 5134 days | 1% |
| Rudy Witt | 9/10 | 5134 days | 1% |
| JadesWorld | 8/10 | 5148 days | 1% |
| Max Grimmeiss | 8/10 | 5332 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5361 days | 1% |
| Julie Norton | 10/10 | 5363 days | 1% |
| Lindsey Clough | 8/10 | 5371 days | 1% |
| Knapen | 4/10 | 5373 days | 1% |
| Andreas Blessing | 10/10 | 5373 days | 1% |
| Franzi & Tobi | 10/10 | 5373 days | 1% |
| Boehmer | 6/10 | 5377 days | 1% |
| Nicola Thackray | 10/10 | 5380 days | 1% |
| Wheeler | 8/10 | 5382 days | 1% |
| Andy Johnson | 9/10 | 5384 days | 1% |
| Kari Tervo | 4/10 | 5385 days | 1% |
| Katy Bourne | 9/10 | 5387 days | 1% |
| Roman & Esther | 10/10 | 5390 days | 1% |
| Lauren McKeone | 4/10 | 5391 days | 1% |
| Alan Munday | 9/10 | 5391 days | 1% |
| S and A Koehue | 10/10 | 5393 days | 1% |
| Mirka Tinterova | 9/10 | 5395 days | 1% |
| Anne | 10/10 | 5395 days | 1% |
| Claudio | 10/10 | 5399 days | 1% |
| H Hensen | 7/10 | 5407 days | 1% |
| Selina Mueller | 10/10 | 5407 days | 1% |
| Birgette Weiner | 7/10 | 5407 days | 1% |
| Valerie | 10/10 | 5407 days | 1% |
| Tayler Gray | 9/10 | 5408 days | 1% |
| Mike | 9/10 | 5409 days | 1% |
| Luise Jaeger | 5/10 | 5411 days | 1% |
| David | 9/10 | 5411 days | 1% |
| Jessie Currie | 3/10 | 5412 days | 1% |
| Jonathon Heaney | 7/10 | 5414 days | 1% |
| Sue & Graham Mullin | 9/10 | 5416 days | 1% |
| Elinor Bell | 9/10 | 5416 days | 1% |
| Brandt | 9/10 | 5418 days | 1% |
| penz | 9/10 | 5636 days | 1% |
| Gea Middelbos | 10/10 | 5690 days | 1% |
| David | 8/10 | 5691 days | 1% |
| joycevanb | 9/10 | 5697 days | 1% |
| heather Cardinal | 8/10 | 5713 days | 1% |
| Bjorn Sall | 6/10 | 5739 days | 1% |
| Brian Bishop | 10/10 | 5744 days | 1% |
| Silke Seemann | 8/10 | 5749 days | 1% |
| Matilda Hansson | 9/10 | 5749 days | 1% |
| Mark and Natasha UK | 8/10 | 5760 days | 1% |
| Kay Beaumont | 8/10 | 5760 days | 1% |
| David Milner | 9/10 | 5764 days | 1% |
| Gail Mckinstry | 7/10 | 5764 days | 1% |
| Elisabeth Egerup | 10/10 | 5765 days | 1% |
| Mike Brunt | 10/10 | 5766 days | 1% |
| Wolfgang Engelke | 10/10 | 5767 days | 1% |
| Peter Koeck | 10/10 | 5767 days | 1% |
| Sue Bennett | 9/10 | 5768 days | 1% |
| Will Jemma | 10/10 | 5771 days | 1% |
| Fam Leinden | 8/10 | 5780 days | 1% |
| Mick Thexton | 8/10 | 5781 days | 1% |
| Arne van Schol | 8/10 | 5782 days | 1% |
| Wim Van Gastel | 9/10 | 5784 days | 1% |
| Sebastien Briant | 8/10 | 5785 days | 1% |
| Ines Diana | 10/10 | 5785 days | 1% |
| Pizzanelli | 7/10 | 5785 days | 1% |
| Jakob Jurgen | 8/10 | 5800 days | 1% |
| Beute Hjel | 10/10 | 5802 days | 1% |
| Sabine Locker | 8/10 | 5802 days | 1% |
| deanlaw | 10/10 | 5831 days | 1% |
| menzel | 9/10 | 5831 days | 1% |
| ursinab | 9/10 | 5832 days | 1% |
| friasj | 10/10 | 5832 days | 1% |
| Lynn Maguire | 10/10 | 5834 days | 1% |
| jameswhite | 10/10 | 5840 days | 1% |
| gereldineb | 9/10 | 5842 days | 1% |
| asiacritics | 10/10 | 5848 days | 1% |
| Sandra M | 9/10 | 5850 days | 1% |
| Tim Beuzeval | 9/10 | 5855 days | 1% |
| Christy | 9/10 | 5858 days | 1% |
| Rebecca Jenner | 9/10 | 5859 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5859 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5871 days | 1% |
| Wim Put | 8/10 | 5874 days | 1% |
| Karen Fisher | 9/10 | 5874 days | 1% |
| CarinaB1 | 10/10 | 6076 days | 1% |
| BryonyS | 10/10 | 6080 days | 1% |
| BouterG | 9/10 | 6088 days | 1% |
| Arjan Muis | 8/10 | 6094 days | 1% |
| Mikey | 9/10 | 6097 days | 1% |
| Viktoria Stoffel | 10/10 | 6099 days | 1% |
| Falk | 9/10 | 6108 days | 1% |
| WiebkeS | 10/10 | 6108 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.04% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.