Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 557 days | 60% |
| Travel1 | 9/10 | 802 days | 100% |
| Himanshu Jaswal | 10/10 | 1046 days | 63% |
| Mike | 3/10 | 2688 days | 2% |
| Edward Lowe | 4/10 | 2780 days | 3% |
| Patricio Vidal | 10/10 | 2872 days | 4% |
| Jeny Smolders | 10/10 | 3121 days | 3% |
| Elli | 5/10 | 3431 days | 2% |
| Carina Weber | 5/10 | 3433 days | 2% |
| David | 10/10 | 3436 days | 2% |
| Gretha | 9/10 | 3438 days | 2% |
| May | 4/10 | 3461 days | 1% |
| Rik van der Niet | 6/10 | 3463 days | 2% |
| Lea Celerier | 8/10 | 3489 days | 2% |
| Leigh Dodds | 8/10 | 3506 days | 2% |
| Elizabeth Braidotti | 9/10 | 3546 days | 2% |
| Bernd Muller | 9/10 | 3673 days | 2% |
| Jana Ebelina | 9/10 | 3677 days | 2% |
| Celina | 8/10 | 3677 days | 2% |
| Alberto | 8/10 | 3691 days | 2% |
| Camilla Geert | 4/10 | 3704 days | 1% |
| Bas Marinus | 9/10 | 3708 days | 1% |
| Virginia Saez | 7/10 | 3712 days | 1% |
| Philipp | 3/10 | 3713 days | 1% |
| Matthew Palmer | 7/10 | 3714 days | 1% |
| Andre | 8/10 | 3716 days | 1% |
| Sybille | 8/10 | 3716 days | 1% |
| Stefan Hahn | 6/10 | 3721 days | 1% |
| Manibod Vannaphone | 8/10 | 3721 days | 1% |
| Alex Schott | 10/10 | 3724 days | 1% |
| Matias Santos | 5/10 | 3730 days | 1% |
| Ruben Toorwe | 7/10 | 3730 days | 1% |
| Pablo Garcia | 10/10 | 3731 days | 1% |
| Boukje Diijkstra | 9/10 | 3732 days | 1% |
| Aaron Stalley | 3/10 | 3732 days | 1% |
| Clement Delrue | 7/10 | 3736 days | 1% |
| Theo Pargemin | 8/10 | 3736 days | 1% |
| Floren Hoenschler | 7/10 | 3738 days | 1% |
| Johannes Koch | 7/10 | 3738 days | 1% |
| Feline Herbst | 9/10 | 3740 days | 1% |
| Dawn Howard | 7/10 | 3741 days | 1% |
| Verena | 7/10 | 3742 days | 1% |
| Jakub Ira | 7/10 | 3744 days | 1% |
| Michal Putnar | 10/10 | 3744 days | 1% |
| Ales Bronec | 10/10 | 3744 days | 1% |
| Aneta Hambergeroua | 7/10 | 3744 days | 1% |
| Patrick Veber | 4/10 | 3744 days | 1% |
| Megan Lenox | 9/10 | 3746 days | 1% |
| Briony | 5/10 | 3753 days | 1% |
| David Schelensky | 7/10 | 3753 days | 1% |
| Theresa Huelk | 5/10 | 3760 days | 1% |
| Eric Hertort | 10/10 | 3761 days | 1% |
| Christian Meyer | 10/10 | 3761 days | 1% |
| Miriam Hack | 8/10 | 3766 days | 1% |
| Livia and Dave | 7/10 | 3770 days | 1% |
| Rafaella | 8/10 | 3796 days | 1% |
| Sebastian and Susanna | 6/10 | 3810 days | 1% |
| Jessica and Leonie | 7/10 | 3811 days | 1% |
| Fabienne Strobel | 10/10 | 3816 days | 1% |
| Julia Waenninger | 7/10 | 3823 days | 1% |
| Jan B | 6/10 | 3824 days | 1% |
| Dan | 10/10 | 3835 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3844 days | 1% |
| Richard Thompson | 9/10 | 3876 days | 1% |
| Emma Keegan | 7/10 | 4058 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4078 days | 0% |
| Thomas Haslbeck | 7/10 | 4078 days | 0% |
| Stuart Cook | 10/10 | 4079 days | 0% |
| Daniela Wall | 8/10 | 4079 days | 0% |
| Carmen | 10/10 | 4080 days | 0% |
| Jade Cownley | 10/10 | 4103 days | 0% |
| Martha Taatz | 10/10 | 4124 days | 0% |
| Maria Ulitzsch | 10/10 | 4165 days | 0% |
| Antoine Lerin | 7/10 | 4172 days | 0% |
| isabel Zander | 10/10 | 4423 days | 1% |
| Franz Birkefeld | 10/10 | 4434 days | 1% |
| Rainer | 8/10 | 4448 days | 1% |
| Laura | 9/10 | 4449 days | 1% |
| Phil Bromby | 10/10 | 4452 days | 1% |
| Joanna Mulcahy | 10/10 | 4452 days | 1% |
| Hirsch Svenja | 9/10 | 4458 days | 1% |
| Mahr Svenja | 10/10 | 4458 days | 1% |
| Konrad Ullmann | 9/10 | 4461 days | 1% |
| Lukas Lehmeyer | 9/10 | 4461 days | 1% |
| Friederike Kranzin | 10/10 | 4462 days | 1% |
| Sarah | 7/10 | 4463 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4464 days | 1% |
| Jennifer Garner | 10/10 | 4468 days | 1% |
| Emeline Brocard | 10/10 | 4469 days | 1% |
| Marvin Koever | 9/10 | 4469 days | 1% |
| Luisa Bach | 10/10 | 4471 days | 1% |
| Klaus Petersen | 8/10 | 4473 days | 1% |
| Alex Sheldon | 9/10 | 4480 days | 1% |
| Piotr Jurkowski | 10/10 | 4499 days | 1% |
| Anne Collet | 9/10 | 4507 days | 1% |
| Evian Bolz | 7/10 | 4512 days | 1% |
| Chen Levin | 8/10 | 4512 days | 1% |
| nimrod yaron | 10/10 | 4513 days | 1% |
| Pioter Jurkowski | 10/10 | 4514 days | 1% |
| Alex Artigues | 8/10 | 4517 days | 1% |
| Brian | 6/10 | 4606 days | 1% |
| Mark Hayes | 10/10 | 4636 days | 1% |
| Anton Thisted | 9/10 | 4787 days | 1% |
| Josefine Sjodin | 9/10 | 4787 days | 1% |
| Katie Fleck | 9/10 | 4787 days | 1% |
| FlyingKiwiGirl | 8/10 | 4789 days | 1% |
| Mark Faulk | 8/10 | 4789 days | 1% |
| Iban Dupont | 7/10 | 4803 days | 1% |
| Guillaume Boudrand | 8/10 | 4803 days | 1% |
| Lorraine Doyle | 6/10 | 4806 days | 1% |
| Sean Hurley | 5/10 | 4806 days | 1% |
| LiseMarie Leger | 9/10 | 4810 days | 1% |
| Jeremy Eng | 7/10 | 4820 days | 1% |
| Stephanie Belanger | 10/10 | 4823 days | 1% |
| Brendon Furney | 10/10 | 4824 days | 1% |
| Sebastian | 7/10 | 4824 days | 1% |
| Selina Lott | 8/10 | 4824 days | 1% |
| Annika | 5/10 | 4824 days | 1% |
| Fabian | 8/10 | 4824 days | 1% |
| Jonas Herrmann | 5/10 | 4824 days | 1% |
| Missy and Chaz | 8/10 | 4830 days | 1% |
| Neele & Philipp | 5/10 | 4830 days | 1% |
| Fabian Koitka | 7/10 | 4840 days | 1% |
| Jill Fischer | 10/10 | 4848 days | 1% |
| Christina Rodewald | 9/10 | 4853 days | 1% |
| Andre and Marina | 9/10 | 4853 days | 1% |
| Jo Sutton | 9/10 | 4879 days | 1% |
| Lauret Stulemeyer | 9/10 | 4898 days | 1% |
| Aurelie Morin | 8/10 | 4901 days | 1% |
| Paul Lawrence | 7/10 | 4908 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4909 days | 1% |
| Doan | 10/10 | 4915 days | 1% |
| Milena Heinrich | 10/10 | 4916 days | 1% |
| Faassen | 9/10 | 4918 days | 1% |
| Julie Lamart | 9/10 | 4919 days | 1% |
| Henzen | 8/10 | 4919 days | 1% |
| Eric and Jen Popma | 9/10 | 4920 days | 1% |
| suemax | 10/10 | 5154 days | 1% |
| Jonathan Tuthill | 9/10 | 5170 days | 1% |
| Heiner Reinecke | 10/10 | 5177 days | 1% |
| Jens Moller | 7/10 | 5178 days | 1% |
| Chris Sylvia | 9/10 | 5178 days | 1% |
| Selwindt | 9/10 | 5179 days | 1% |
| Michael Touzer | 8/10 | 5180 days | 1% |
| A Ormsby | 8/10 | 5182 days | 1% |
| Jaroslav Gajdos | 8/10 | 5188 days | 1% |
| Carolin Haas | 7/10 | 5195 days | 1% |
| Thomas | 10/10 | 5196 days | 1% |
| Peter Dellen | 8/10 | 5197 days | 1% |
| Tom Pratt | 9/10 | 5197 days | 1% |
| Elise Violet | 8/10 | 5198 days | 1% |
| Eline Vakentijn | 8/10 | 5199 days | 1% |
| Lepied | 8/10 | 5201 days | 1% |
| Slangen | 8/10 | 5207 days | 1% |
| Samplonius | 9/10 | 5209 days | 1% |
| Guillaume Milcent | 9/10 | 5211 days | 1% |
| Roberto Hallblom | 8/10 | 5212 days | 1% |
| Mike1952 | 7/10 | 5214 days | 1% |
| Sandy & Michaela | 8/10 | 5227 days | 1% |
| CMJ | 8/10 | 5245 days | 1% |
| Nick Selzler | 9/10 | 5259 days | 1% |
| Manuela Zimmerti | 7/10 | 5277 days | 1% |
| Robert Carswell | 7/10 | 5282 days | 1% |
| Steve Neilson | 10/10 | 5283 days | 1% |
| Natascha & Greg | 8/10 | 5288 days | 1% |
| Andy Lever | 10/10 | 5291 days | 1% |
| Waldemar Schuler | 9/10 | 5292 days | 1% |
| Rudy Witt | 9/10 | 5292 days | 1% |
| JadesWorld | 8/10 | 5306 days | 1% |
| Max Grimmeiss | 8/10 | 5490 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5519 days | 1% |
| Julie Norton | 10/10 | 5521 days | 1% |
| Lindsey Clough | 8/10 | 5529 days | 1% |
| Knapen | 4/10 | 5531 days | 0% |
| Andreas Blessing | 10/10 | 5531 days | 1% |
| Franzi & Tobi | 10/10 | 5531 days | 1% |
| Boehmer | 6/10 | 5535 days | 1% |
| Nicola Thackray | 10/10 | 5538 days | 1% |
| Wheeler | 8/10 | 5540 days | 1% |
| Andy Johnson | 9/10 | 5542 days | 1% |
| Kari Tervo | 4/10 | 5543 days | 0% |
| Katy Bourne | 9/10 | 5545 days | 1% |
| Roman & Esther | 10/10 | 5548 days | 1% |
| Lauren McKeone | 4/10 | 5549 days | 0% |
| Alan Munday | 9/10 | 5549 days | 1% |
| S and A Koehue | 10/10 | 5551 days | 1% |
| Mirka Tinterova | 9/10 | 5553 days | 1% |
| Anne | 10/10 | 5553 days | 1% |
| Claudio | 10/10 | 5557 days | 1% |
| H Hensen | 7/10 | 5565 days | 1% |
| Selina Mueller | 10/10 | 5565 days | 1% |
| Birgette Weiner | 7/10 | 5565 days | 1% |
| Valerie | 10/10 | 5565 days | 1% |
| Tayler Gray | 9/10 | 5566 days | 1% |
| Mike | 9/10 | 5567 days | 1% |
| Luise Jaeger | 5/10 | 5569 days | 1% |
| David | 9/10 | 5569 days | 1% |
| Jessie Currie | 3/10 | 5570 days | 0% |
| Jonathon Heaney | 7/10 | 5572 days | 1% |
| Sue & Graham Mullin | 9/10 | 5574 days | 1% |
| Elinor Bell | 9/10 | 5574 days | 1% |
| Brandt | 9/10 | 5576 days | 1% |
| penz | 9/10 | 5794 days | 1% |
| Gea Middelbos | 10/10 | 5848 days | 1% |
| David | 8/10 | 5849 days | 1% |
| joycevanb | 9/10 | 5855 days | 1% |
| heather Cardinal | 8/10 | 5871 days | 1% |
| Bjorn Sall | 6/10 | 5897 days | 1% |
| Brian Bishop | 10/10 | 5902 days | 1% |
| Silke Seemann | 8/10 | 5907 days | 1% |
| Matilda Hansson | 9/10 | 5907 days | 1% |
| Mark and Natasha UK | 8/10 | 5918 days | 1% |
| Kay Beaumont | 8/10 | 5918 days | 1% |
| David Milner | 9/10 | 5922 days | 1% |
| Gail Mckinstry | 7/10 | 5922 days | 1% |
| Elisabeth Egerup | 10/10 | 5923 days | 1% |
| Mike Brunt | 10/10 | 5924 days | 1% |
| Wolfgang Engelke | 10/10 | 5925 days | 1% |
| Peter Koeck | 10/10 | 5925 days | 1% |
| Sue Bennett | 9/10 | 5926 days | 1% |
| Will Jemma | 10/10 | 5929 days | 1% |
| Fam Leinden | 8/10 | 5938 days | 1% |
| Mick Thexton | 8/10 | 5939 days | 1% |
| Arne van Schol | 8/10 | 5940 days | 1% |
| Wim Van Gastel | 9/10 | 5942 days | 1% |
| Sebastien Briant | 8/10 | 5943 days | 1% |
| Ines Diana | 10/10 | 5943 days | 1% |
| Pizzanelli | 7/10 | 5943 days | 1% |
| Jakob Jurgen | 8/10 | 5958 days | 1% |
| Beute Hjel | 10/10 | 5960 days | 1% |
| Sabine Locker | 8/10 | 5960 days | 1% |
| deanlaw | 10/10 | 5989 days | 1% |
| menzel | 9/10 | 5989 days | 1% |
| ursinab | 9/10 | 5990 days | 1% |
| friasj | 10/10 | 5990 days | 1% |
| Lynn Maguire | 10/10 | 5992 days | 1% |
| jameswhite | 10/10 | 5998 days | 1% |
| gereldineb | 9/10 | 6000 days | 1% |
| asiacritics | 10/10 | 6006 days | 1% |
| Sandra M | 9/10 | 6008 days | 1% |
| Tim Beuzeval | 9/10 | 6013 days | 1% |
| Christy | 9/10 | 6016 days | 1% |
| Rebecca Jenner | 9/10 | 6017 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 6017 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6029 days | 1% |
| Wim Put | 8/10 | 6032 days | 1% |
| Karen Fisher | 9/10 | 6032 days | 1% |
| CarinaB1 | 10/10 | 6234 days | 1% |
| BryonyS | 10/10 | 6238 days | 1% |
| BouterG | 9/10 | 6246 days | 1% |
| Arjan Muis | 8/10 | 6252 days | 1% |
| Mikey | 9/10 | 6255 days | 1% |
| Viktoria Stoffel | 10/10 | 6257 days | 1% |
| Falk | 9/10 | 6266 days | 1% |
| WiebkeS | 10/10 | 6266 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.97% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.