Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 537 days | 59% |
| Travel1 | 9/10 | 782 days | 100% |
| Himanshu Jaswal | 10/10 | 1026 days | 64% |
| Mike | 3/10 | 2668 days | 2% |
| Edward Lowe | 4/10 | 2760 days | 3% |
| Patricio Vidal | 10/10 | 2852 days | 4% |
| Jeny Smolders | 10/10 | 3101 days | 3% |
| Elli | 5/10 | 3411 days | 2% |
| Carina Weber | 5/10 | 3413 days | 2% |
| David | 10/10 | 3416 days | 2% |
| Gretha | 9/10 | 3418 days | 2% |
| May | 4/10 | 3441 days | 1% |
| Rik van der Niet | 6/10 | 3443 days | 2% |
| Lea Celerier | 8/10 | 3469 days | 2% |
| Leigh Dodds | 8/10 | 3486 days | 2% |
| Elizabeth Braidotti | 9/10 | 3526 days | 2% |
| Bernd Muller | 9/10 | 3653 days | 2% |
| Jana Ebelina | 9/10 | 3657 days | 2% |
| Celina | 8/10 | 3657 days | 2% |
| Alberto | 8/10 | 3671 days | 1% |
| Camilla Geert | 4/10 | 3684 days | 1% |
| Bas Marinus | 9/10 | 3688 days | 1% |
| Virginia Saez | 7/10 | 3692 days | 1% |
| Philipp | 3/10 | 3693 days | 0% |
| Matthew Palmer | 7/10 | 3694 days | 1% |
| Andre | 8/10 | 3696 days | 1% |
| Sybille | 8/10 | 3696 days | 1% |
| Stefan Hahn | 6/10 | 3701 days | 1% |
| Manibod Vannaphone | 8/10 | 3701 days | 1% |
| Alex Schott | 10/10 | 3704 days | 1% |
| Matias Santos | 5/10 | 3710 days | 1% |
| Ruben Toorwe | 7/10 | 3710 days | 1% |
| Pablo Garcia | 10/10 | 3711 days | 1% |
| Boukje Diijkstra | 9/10 | 3712 days | 1% |
| Aaron Stalley | 3/10 | 3712 days | 0% |
| Clement Delrue | 7/10 | 3716 days | 1% |
| Theo Pargemin | 8/10 | 3716 days | 1% |
| Floren Hoenschler | 7/10 | 3718 days | 1% |
| Johannes Koch | 7/10 | 3718 days | 1% |
| Feline Herbst | 9/10 | 3720 days | 1% |
| Dawn Howard | 7/10 | 3721 days | 1% |
| Verena | 7/10 | 3722 days | 1% |
| Jakub Ira | 7/10 | 3724 days | 1% |
| Michal Putnar | 10/10 | 3724 days | 1% |
| Ales Bronec | 10/10 | 3724 days | 1% |
| Aneta Hambergeroua | 7/10 | 3724 days | 1% |
| Patrick Veber | 4/10 | 3724 days | 1% |
| Megan Lenox | 9/10 | 3726 days | 1% |
| Briony | 5/10 | 3733 days | 1% |
| David Schelensky | 7/10 | 3733 days | 1% |
| Theresa Huelk | 5/10 | 3740 days | 1% |
| Eric Hertort | 10/10 | 3741 days | 1% |
| Christian Meyer | 10/10 | 3741 days | 1% |
| Miriam Hack | 8/10 | 3746 days | 1% |
| Livia and Dave | 7/10 | 3750 days | 1% |
| Rafaella | 8/10 | 3776 days | 1% |
| Sebastian and Susanna | 6/10 | 3790 days | 1% |
| Jessica and Leonie | 7/10 | 3791 days | 1% |
| Fabienne Strobel | 10/10 | 3796 days | 1% |
| Julia Waenninger | 7/10 | 3803 days | 1% |
| Jan B | 6/10 | 3804 days | 1% |
| Dan | 10/10 | 3815 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3824 days | 1% |
| Richard Thompson | 9/10 | 3856 days | 1% |
| Emma Keegan | 7/10 | 4038 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4058 days | 0% |
| Thomas Haslbeck | 7/10 | 4058 days | 0% |
| Stuart Cook | 10/10 | 4059 days | 0% |
| Daniela Wall | 8/10 | 4059 days | 0% |
| Carmen | 10/10 | 4060 days | 0% |
| Jade Cownley | 10/10 | 4083 days | 0% |
| Martha Taatz | 10/10 | 4104 days | 0% |
| Maria Ulitzsch | 10/10 | 4145 days | 0% |
| Antoine Lerin | 7/10 | 4152 days | 0% |
| isabel Zander | 10/10 | 4403 days | 1% |
| Franz Birkefeld | 10/10 | 4414 days | 1% |
| Rainer | 8/10 | 4428 days | 1% |
| Laura | 9/10 | 4429 days | 1% |
| Phil Bromby | 10/10 | 4432 days | 1% |
| Joanna Mulcahy | 10/10 | 4432 days | 1% |
| Hirsch Svenja | 9/10 | 4438 days | 1% |
| Mahr Svenja | 10/10 | 4438 days | 1% |
| Konrad Ullmann | 9/10 | 4441 days | 1% |
| Lukas Lehmeyer | 9/10 | 4441 days | 1% |
| Friederike Kranzin | 10/10 | 4442 days | 1% |
| Sarah | 7/10 | 4443 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4444 days | 1% |
| Jennifer Garner | 10/10 | 4448 days | 1% |
| Emeline Brocard | 10/10 | 4449 days | 1% |
| Marvin Koever | 9/10 | 4449 days | 1% |
| Luisa Bach | 10/10 | 4451 days | 1% |
| Klaus Petersen | 8/10 | 4453 days | 1% |
| Alex Sheldon | 9/10 | 4460 days | 1% |
| Piotr Jurkowski | 10/10 | 4479 days | 1% |
| Anne Collet | 9/10 | 4487 days | 1% |
| Evian Bolz | 7/10 | 4492 days | 1% |
| Chen Levin | 8/10 | 4492 days | 1% |
| nimrod yaron | 10/10 | 4493 days | 1% |
| Pioter Jurkowski | 10/10 | 4494 days | 1% |
| Alex Artigues | 8/10 | 4497 days | 1% |
| Brian | 6/10 | 4586 days | 1% |
| Mark Hayes | 10/10 | 4616 days | 1% |
| Anton Thisted | 9/10 | 4767 days | 1% |
| Josefine Sjodin | 9/10 | 4767 days | 1% |
| Katie Fleck | 9/10 | 4767 days | 1% |
| FlyingKiwiGirl | 8/10 | 4769 days | 1% |
| Mark Faulk | 8/10 | 4769 days | 1% |
| Iban Dupont | 7/10 | 4783 days | 1% |
| Guillaume Boudrand | 8/10 | 4783 days | 1% |
| Lorraine Doyle | 6/10 | 4786 days | 1% |
| Sean Hurley | 5/10 | 4786 days | 1% |
| LiseMarie Leger | 9/10 | 4790 days | 1% |
| Jeremy Eng | 7/10 | 4800 days | 1% |
| Stephanie Belanger | 10/10 | 4803 days | 1% |
| Brendon Furney | 10/10 | 4804 days | 1% |
| Sebastian | 7/10 | 4804 days | 1% |
| Selina Lott | 8/10 | 4804 days | 1% |
| Annika | 5/10 | 4804 days | 1% |
| Fabian | 8/10 | 4804 days | 1% |
| Jonas Herrmann | 5/10 | 4804 days | 1% |
| Missy and Chaz | 8/10 | 4810 days | 1% |
| Neele & Philipp | 5/10 | 4810 days | 1% |
| Fabian Koitka | 7/10 | 4820 days | 1% |
| Jill Fischer | 10/10 | 4828 days | 1% |
| Christina Rodewald | 9/10 | 4833 days | 1% |
| Andre and Marina | 9/10 | 4833 days | 1% |
| Jo Sutton | 9/10 | 4859 days | 1% |
| Lauret Stulemeyer | 9/10 | 4878 days | 1% |
| Aurelie Morin | 8/10 | 4881 days | 1% |
| Paul Lawrence | 7/10 | 4888 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4889 days | 1% |
| Doan | 10/10 | 4895 days | 1% |
| Milena Heinrich | 10/10 | 4896 days | 1% |
| Faassen | 9/10 | 4898 days | 1% |
| Julie Lamart | 9/10 | 4899 days | 1% |
| Henzen | 8/10 | 4899 days | 1% |
| Eric and Jen Popma | 9/10 | 4900 days | 1% |
| suemax | 10/10 | 5134 days | 1% |
| Jonathan Tuthill | 9/10 | 5150 days | 1% |
| Heiner Reinecke | 10/10 | 5157 days | 1% |
| Jens Moller | 7/10 | 5158 days | 1% |
| Chris Sylvia | 9/10 | 5158 days | 1% |
| Selwindt | 9/10 | 5159 days | 1% |
| Michael Touzer | 8/10 | 5160 days | 1% |
| A Ormsby | 8/10 | 5162 days | 1% |
| Jaroslav Gajdos | 8/10 | 5168 days | 1% |
| Carolin Haas | 7/10 | 5175 days | 1% |
| Thomas | 10/10 | 5176 days | 1% |
| Peter Dellen | 8/10 | 5177 days | 1% |
| Tom Pratt | 9/10 | 5177 days | 1% |
| Elise Violet | 8/10 | 5178 days | 1% |
| Eline Vakentijn | 8/10 | 5179 days | 1% |
| Lepied | 8/10 | 5181 days | 1% |
| Slangen | 8/10 | 5187 days | 1% |
| Samplonius | 9/10 | 5189 days | 1% |
| Guillaume Milcent | 9/10 | 5191 days | 1% |
| Roberto Hallblom | 8/10 | 5192 days | 1% |
| Mike1952 | 7/10 | 5194 days | 1% |
| Sandy & Michaela | 8/10 | 5207 days | 1% |
| CMJ | 8/10 | 5225 days | 1% |
| Nick Selzler | 9/10 | 5239 days | 1% |
| Manuela Zimmerti | 7/10 | 5257 days | 1% |
| Robert Carswell | 7/10 | 5262 days | 1% |
| Steve Neilson | 10/10 | 5263 days | 1% |
| Natascha & Greg | 8/10 | 5268 days | 1% |
| Andy Lever | 10/10 | 5271 days | 1% |
| Waldemar Schuler | 9/10 | 5272 days | 1% |
| Rudy Witt | 9/10 | 5272 days | 1% |
| JadesWorld | 8/10 | 5286 days | 1% |
| Max Grimmeiss | 8/10 | 5470 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5499 days | 1% |
| Julie Norton | 10/10 | 5501 days | 1% |
| Lindsey Clough | 8/10 | 5509 days | 1% |
| Knapen | 4/10 | 5511 days | 0% |
| Andreas Blessing | 10/10 | 5511 days | 1% |
| Franzi & Tobi | 10/10 | 5511 days | 1% |
| Boehmer | 6/10 | 5515 days | 1% |
| Nicola Thackray | 10/10 | 5518 days | 1% |
| Wheeler | 8/10 | 5520 days | 1% |
| Andy Johnson | 9/10 | 5522 days | 1% |
| Kari Tervo | 4/10 | 5523 days | 0% |
| Katy Bourne | 9/10 | 5525 days | 1% |
| Roman & Esther | 10/10 | 5528 days | 1% |
| Lauren McKeone | 4/10 | 5529 days | 0% |
| Alan Munday | 9/10 | 5529 days | 1% |
| S and A Koehue | 10/10 | 5531 days | 1% |
| Mirka Tinterova | 9/10 | 5533 days | 1% |
| Anne | 10/10 | 5533 days | 1% |
| Claudio | 10/10 | 5537 days | 1% |
| H Hensen | 7/10 | 5545 days | 1% |
| Selina Mueller | 10/10 | 5545 days | 1% |
| Birgette Weiner | 7/10 | 5545 days | 1% |
| Valerie | 10/10 | 5545 days | 1% |
| Tayler Gray | 9/10 | 5546 days | 1% |
| Mike | 9/10 | 5547 days | 1% |
| Luise Jaeger | 5/10 | 5549 days | 1% |
| David | 9/10 | 5549 days | 1% |
| Jessie Currie | 3/10 | 5550 days | 0% |
| Jonathon Heaney | 7/10 | 5552 days | 1% |
| Sue & Graham Mullin | 9/10 | 5554 days | 1% |
| Elinor Bell | 9/10 | 5554 days | 1% |
| Brandt | 9/10 | 5556 days | 1% |
| penz | 9/10 | 5774 days | 1% |
| Gea Middelbos | 10/10 | 5828 days | 1% |
| David | 8/10 | 5829 days | 1% |
| joycevanb | 9/10 | 5835 days | 1% |
| heather Cardinal | 8/10 | 5851 days | 1% |
| Bjorn Sall | 6/10 | 5877 days | 1% |
| Brian Bishop | 10/10 | 5882 days | 1% |
| Silke Seemann | 8/10 | 5887 days | 1% |
| Matilda Hansson | 9/10 | 5887 days | 1% |
| Mark and Natasha UK | 8/10 | 5898 days | 1% |
| Kay Beaumont | 8/10 | 5898 days | 1% |
| David Milner | 9/10 | 5902 days | 1% |
| Gail Mckinstry | 7/10 | 5902 days | 1% |
| Elisabeth Egerup | 10/10 | 5903 days | 1% |
| Mike Brunt | 10/10 | 5904 days | 1% |
| Wolfgang Engelke | 10/10 | 5905 days | 1% |
| Peter Koeck | 10/10 | 5905 days | 1% |
| Sue Bennett | 9/10 | 5906 days | 1% |
| Will Jemma | 10/10 | 5909 days | 1% |
| Fam Leinden | 8/10 | 5918 days | 1% |
| Mick Thexton | 8/10 | 5919 days | 1% |
| Arne van Schol | 8/10 | 5920 days | 1% |
| Wim Van Gastel | 9/10 | 5922 days | 1% |
| Sebastien Briant | 8/10 | 5923 days | 1% |
| Ines Diana | 10/10 | 5923 days | 1% |
| Pizzanelli | 7/10 | 5923 days | 1% |
| Jakob Jurgen | 8/10 | 5938 days | 1% |
| Beute Hjel | 10/10 | 5940 days | 1% |
| Sabine Locker | 8/10 | 5940 days | 1% |
| deanlaw | 10/10 | 5969 days | 1% |
| menzel | 9/10 | 5969 days | 1% |
| ursinab | 9/10 | 5970 days | 1% |
| friasj | 10/10 | 5970 days | 1% |
| Lynn Maguire | 10/10 | 5972 days | 1% |
| jameswhite | 10/10 | 5978 days | 1% |
| gereldineb | 9/10 | 5980 days | 1% |
| asiacritics | 10/10 | 5986 days | 1% |
| Sandra M | 9/10 | 5988 days | 1% |
| Tim Beuzeval | 9/10 | 5993 days | 1% |
| Christy | 9/10 | 5996 days | 1% |
| Rebecca Jenner | 9/10 | 5997 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5997 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6009 days | 1% |
| Wim Put | 8/10 | 6012 days | 1% |
| Karen Fisher | 9/10 | 6012 days | 1% |
| CarinaB1 | 10/10 | 6214 days | 1% |
| BryonyS | 10/10 | 6218 days | 1% |
| BouterG | 9/10 | 6226 days | 1% |
| Arjan Muis | 8/10 | 6232 days | 1% |
| Mikey | 9/10 | 6235 days | 1% |
| Viktoria Stoffel | 10/10 | 6237 days | 1% |
| Falk | 9/10 | 6246 days | 1% |
| WiebkeS | 10/10 | 6246 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.