Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 559 days | 60% |
| Travel1 | 9/10 | 804 days | 100% |
| Himanshu Jaswal | 10/10 | 1048 days | 63% |
| Mike | 3/10 | 2690 days | 2% |
| Edward Lowe | 4/10 | 2782 days | 3% |
| Patricio Vidal | 10/10 | 2874 days | 4% |
| Jeny Smolders | 10/10 | 3123 days | 3% |
| Elli | 5/10 | 3433 days | 2% |
| Carina Weber | 5/10 | 3435 days | 2% |
| David | 10/10 | 3438 days | 2% |
| Gretha | 9/10 | 3440 days | 2% |
| May | 4/10 | 3463 days | 1% |
| Rik van der Niet | 6/10 | 3465 days | 2% |
| Lea Celerier | 8/10 | 3491 days | 2% |
| Leigh Dodds | 8/10 | 3508 days | 2% |
| Elizabeth Braidotti | 9/10 | 3548 days | 2% |
| Bernd Muller | 9/10 | 3675 days | 2% |
| Jana Ebelina | 9/10 | 3679 days | 2% |
| Celina | 8/10 | 3679 days | 2% |
| Alberto | 8/10 | 3693 days | 2% |
| Camilla Geert | 4/10 | 3706 days | 1% |
| Bas Marinus | 9/10 | 3710 days | 1% |
| Virginia Saez | 7/10 | 3714 days | 1% |
| Philipp | 3/10 | 3715 days | 1% |
| Matthew Palmer | 7/10 | 3716 days | 1% |
| Andre | 8/10 | 3718 days | 1% |
| Sybille | 8/10 | 3718 days | 1% |
| Stefan Hahn | 6/10 | 3723 days | 1% |
| Manibod Vannaphone | 8/10 | 3723 days | 1% |
| Alex Schott | 10/10 | 3726 days | 1% |
| Matias Santos | 5/10 | 3732 days | 1% |
| Ruben Toorwe | 7/10 | 3732 days | 1% |
| Pablo Garcia | 10/10 | 3733 days | 1% |
| Boukje Diijkstra | 9/10 | 3734 days | 1% |
| Aaron Stalley | 3/10 | 3734 days | 1% |
| Clement Delrue | 7/10 | 3738 days | 1% |
| Theo Pargemin | 8/10 | 3738 days | 1% |
| Floren Hoenschler | 7/10 | 3740 days | 1% |
| Johannes Koch | 7/10 | 3740 days | 1% |
| Feline Herbst | 9/10 | 3742 days | 1% |
| Dawn Howard | 7/10 | 3743 days | 1% |
| Verena | 7/10 | 3744 days | 1% |
| Jakub Ira | 7/10 | 3746 days | 1% |
| Michal Putnar | 10/10 | 3746 days | 1% |
| Ales Bronec | 10/10 | 3746 days | 1% |
| Aneta Hambergeroua | 7/10 | 3746 days | 1% |
| Patrick Veber | 4/10 | 3746 days | 1% |
| Megan Lenox | 9/10 | 3748 days | 1% |
| Briony | 5/10 | 3755 days | 1% |
| David Schelensky | 7/10 | 3755 days | 1% |
| Theresa Huelk | 5/10 | 3762 days | 1% |
| Eric Hertort | 10/10 | 3763 days | 1% |
| Christian Meyer | 10/10 | 3763 days | 1% |
| Miriam Hack | 8/10 | 3768 days | 1% |
| Livia and Dave | 7/10 | 3772 days | 1% |
| Rafaella | 8/10 | 3798 days | 1% |
| Sebastian and Susanna | 6/10 | 3812 days | 1% |
| Jessica and Leonie | 7/10 | 3813 days | 1% |
| Fabienne Strobel | 10/10 | 3818 days | 1% |
| Julia Waenninger | 7/10 | 3825 days | 1% |
| Jan B | 6/10 | 3826 days | 1% |
| Dan | 10/10 | 3837 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3846 days | 1% |
| Richard Thompson | 9/10 | 3878 days | 1% |
| Emma Keegan | 7/10 | 4061 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4080 days | 0% |
| Thomas Haslbeck | 7/10 | 4080 days | 0% |
| Stuart Cook | 10/10 | 4081 days | 0% |
| Daniela Wall | 8/10 | 4081 days | 0% |
| Carmen | 10/10 | 4082 days | 0% |
| Jade Cownley | 10/10 | 4105 days | 0% |
| Martha Taatz | 10/10 | 4126 days | 0% |
| Maria Ulitzsch | 10/10 | 4167 days | 0% |
| Antoine Lerin | 7/10 | 4174 days | 0% |
| isabel Zander | 10/10 | 4425 days | 1% |
| Franz Birkefeld | 10/10 | 4436 days | 1% |
| Rainer | 8/10 | 4450 days | 1% |
| Laura | 9/10 | 4451 days | 1% |
| Phil Bromby | 10/10 | 4454 days | 1% |
| Joanna Mulcahy | 10/10 | 4454 days | 1% |
| Hirsch Svenja | 9/10 | 4460 days | 1% |
| Mahr Svenja | 10/10 | 4460 days | 1% |
| Konrad Ullmann | 9/10 | 4463 days | 1% |
| Lukas Lehmeyer | 9/10 | 4463 days | 1% |
| Friederike Kranzin | 10/10 | 4464 days | 1% |
| Sarah | 7/10 | 4465 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4466 days | 1% |
| Jennifer Garner | 10/10 | 4470 days | 1% |
| Emeline Brocard | 10/10 | 4471 days | 1% |
| Marvin Koever | 9/10 | 4471 days | 1% |
| Luisa Bach | 10/10 | 4473 days | 1% |
| Klaus Petersen | 8/10 | 4475 days | 1% |
| Alex Sheldon | 9/10 | 4482 days | 1% |
| Piotr Jurkowski | 10/10 | 4501 days | 1% |
| Anne Collet | 9/10 | 4509 days | 1% |
| Evian Bolz | 7/10 | 4514 days | 1% |
| Chen Levin | 8/10 | 4514 days | 1% |
| nimrod yaron | 10/10 | 4515 days | 1% |
| Pioter Jurkowski | 10/10 | 4516 days | 1% |
| Alex Artigues | 8/10 | 4519 days | 1% |
| Brian | 6/10 | 4608 days | 1% |
| Mark Hayes | 10/10 | 4638 days | 1% |
| Anton Thisted | 9/10 | 4789 days | 1% |
| Josefine Sjodin | 9/10 | 4789 days | 1% |
| Katie Fleck | 9/10 | 4789 days | 1% |
| FlyingKiwiGirl | 8/10 | 4791 days | 1% |
| Mark Faulk | 8/10 | 4791 days | 1% |
| Iban Dupont | 7/10 | 4805 days | 1% |
| Guillaume Boudrand | 8/10 | 4805 days | 1% |
| Lorraine Doyle | 6/10 | 4808 days | 1% |
| Sean Hurley | 5/10 | 4808 days | 1% |
| LiseMarie Leger | 9/10 | 4812 days | 1% |
| Jeremy Eng | 7/10 | 4822 days | 1% |
| Stephanie Belanger | 10/10 | 4825 days | 1% |
| Brendon Furney | 10/10 | 4826 days | 1% |
| Sebastian | 7/10 | 4826 days | 1% |
| Selina Lott | 8/10 | 4826 days | 1% |
| Annika | 5/10 | 4826 days | 1% |
| Fabian | 8/10 | 4826 days | 1% |
| Jonas Herrmann | 5/10 | 4826 days | 1% |
| Missy and Chaz | 8/10 | 4832 days | 1% |
| Neele & Philipp | 5/10 | 4832 days | 1% |
| Fabian Koitka | 7/10 | 4842 days | 1% |
| Jill Fischer | 10/10 | 4850 days | 1% |
| Christina Rodewald | 9/10 | 4855 days | 1% |
| Andre and Marina | 9/10 | 4855 days | 1% |
| Jo Sutton | 9/10 | 4881 days | 1% |
| Lauret Stulemeyer | 9/10 | 4900 days | 1% |
| Aurelie Morin | 8/10 | 4903 days | 1% |
| Paul Lawrence | 7/10 | 4910 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4911 days | 1% |
| Doan | 10/10 | 4917 days | 1% |
| Milena Heinrich | 10/10 | 4918 days | 1% |
| Faassen | 9/10 | 4920 days | 1% |
| Julie Lamart | 9/10 | 4921 days | 1% |
| Henzen | 8/10 | 4921 days | 1% |
| Eric and Jen Popma | 9/10 | 4922 days | 1% |
| suemax | 10/10 | 5156 days | 1% |
| Jonathan Tuthill | 9/10 | 5172 days | 1% |
| Heiner Reinecke | 10/10 | 5179 days | 1% |
| Jens Moller | 7/10 | 5180 days | 1% |
| Chris Sylvia | 9/10 | 5180 days | 1% |
| Selwindt | 9/10 | 5181 days | 1% |
| Michael Touzer | 8/10 | 5182 days | 1% |
| A Ormsby | 8/10 | 5184 days | 1% |
| Jaroslav Gajdos | 8/10 | 5190 days | 1% |
| Carolin Haas | 7/10 | 5197 days | 1% |
| Thomas | 10/10 | 5198 days | 1% |
| Peter Dellen | 8/10 | 5199 days | 1% |
| Tom Pratt | 9/10 | 5199 days | 1% |
| Elise Violet | 8/10 | 5200 days | 1% |
| Eline Vakentijn | 8/10 | 5201 days | 1% |
| Lepied | 8/10 | 5203 days | 1% |
| Slangen | 8/10 | 5209 days | 1% |
| Samplonius | 9/10 | 5211 days | 1% |
| Guillaume Milcent | 9/10 | 5213 days | 1% |
| Roberto Hallblom | 8/10 | 5214 days | 1% |
| Mike1952 | 7/10 | 5216 days | 1% |
| Sandy & Michaela | 8/10 | 5229 days | 1% |
| CMJ | 8/10 | 5247 days | 1% |
| Nick Selzler | 9/10 | 5261 days | 1% |
| Manuela Zimmerti | 7/10 | 5279 days | 1% |
| Robert Carswell | 7/10 | 5284 days | 1% |
| Steve Neilson | 10/10 | 5285 days | 1% |
| Natascha & Greg | 8/10 | 5290 days | 1% |
| Andy Lever | 10/10 | 5293 days | 1% |
| Waldemar Schuler | 9/10 | 5294 days | 1% |
| Rudy Witt | 9/10 | 5294 days | 1% |
| JadesWorld | 8/10 | 5308 days | 1% |
| Max Grimmeiss | 8/10 | 5492 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5521 days | 1% |
| Julie Norton | 10/10 | 5523 days | 1% |
| Lindsey Clough | 8/10 | 5531 days | 1% |
| Knapen | 4/10 | 5533 days | 0% |
| Andreas Blessing | 10/10 | 5533 days | 1% |
| Franzi & Tobi | 10/10 | 5533 days | 1% |
| Boehmer | 6/10 | 5537 days | 1% |
| Nicola Thackray | 10/10 | 5540 days | 1% |
| Wheeler | 8/10 | 5542 days | 1% |
| Andy Johnson | 9/10 | 5544 days | 1% |
| Kari Tervo | 4/10 | 5545 days | 0% |
| Katy Bourne | 9/10 | 5547 days | 1% |
| Roman & Esther | 10/10 | 5550 days | 1% |
| Lauren McKeone | 4/10 | 5551 days | 0% |
| Alan Munday | 9/10 | 5551 days | 1% |
| S and A Koehue | 10/10 | 5553 days | 1% |
| Mirka Tinterova | 9/10 | 5555 days | 1% |
| Anne | 10/10 | 5555 days | 1% |
| Claudio | 10/10 | 5559 days | 1% |
| H Hensen | 7/10 | 5567 days | 1% |
| Selina Mueller | 10/10 | 5567 days | 1% |
| Birgette Weiner | 7/10 | 5567 days | 1% |
| Valerie | 10/10 | 5567 days | 1% |
| Tayler Gray | 9/10 | 5568 days | 1% |
| Mike | 9/10 | 5569 days | 1% |
| Luise Jaeger | 5/10 | 5571 days | 1% |
| David | 9/10 | 5571 days | 1% |
| Jessie Currie | 3/10 | 5572 days | 0% |
| Jonathon Heaney | 7/10 | 5574 days | 1% |
| Sue & Graham Mullin | 9/10 | 5576 days | 1% |
| Elinor Bell | 9/10 | 5576 days | 1% |
| Brandt | 9/10 | 5578 days | 1% |
| penz | 9/10 | 5796 days | 1% |
| Gea Middelbos | 10/10 | 5850 days | 1% |
| David | 8/10 | 5851 days | 1% |
| joycevanb | 9/10 | 5857 days | 1% |
| heather Cardinal | 8/10 | 5873 days | 1% |
| Bjorn Sall | 6/10 | 5899 days | 1% |
| Brian Bishop | 10/10 | 5904 days | 1% |
| Silke Seemann | 8/10 | 5909 days | 1% |
| Matilda Hansson | 9/10 | 5909 days | 1% |
| Mark and Natasha UK | 8/10 | 5920 days | 1% |
| Kay Beaumont | 8/10 | 5920 days | 1% |
| David Milner | 9/10 | 5924 days | 1% |
| Gail Mckinstry | 7/10 | 5924 days | 1% |
| Elisabeth Egerup | 10/10 | 5925 days | 1% |
| Mike Brunt | 10/10 | 5926 days | 1% |
| Wolfgang Engelke | 10/10 | 5927 days | 1% |
| Peter Koeck | 10/10 | 5927 days | 1% |
| Sue Bennett | 9/10 | 5928 days | 1% |
| Will Jemma | 10/10 | 5931 days | 1% |
| Fam Leinden | 8/10 | 5940 days | 1% |
| Mick Thexton | 8/10 | 5941 days | 1% |
| Arne van Schol | 8/10 | 5942 days | 1% |
| Wim Van Gastel | 9/10 | 5944 days | 1% |
| Sebastien Briant | 8/10 | 5945 days | 1% |
| Ines Diana | 10/10 | 5945 days | 1% |
| Pizzanelli | 7/10 | 5945 days | 1% |
| Jakob Jurgen | 8/10 | 5960 days | 1% |
| Beute Hjel | 10/10 | 5962 days | 1% |
| Sabine Locker | 8/10 | 5962 days | 1% |
| deanlaw | 10/10 | 5991 days | 1% |
| menzel | 9/10 | 5991 days | 1% |
| ursinab | 9/10 | 5992 days | 1% |
| friasj | 10/10 | 5992 days | 1% |
| Lynn Maguire | 10/10 | 5994 days | 1% |
| jameswhite | 10/10 | 6000 days | 1% |
| gereldineb | 9/10 | 6002 days | 1% |
| asiacritics | 10/10 | 6008 days | 1% |
| Sandra M | 9/10 | 6010 days | 1% |
| Tim Beuzeval | 9/10 | 6015 days | 1% |
| Christy | 9/10 | 6018 days | 1% |
| Rebecca Jenner | 9/10 | 6019 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 6019 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6031 days | 1% |
| Wim Put | 8/10 | 6034 days | 1% |
| Karen Fisher | 9/10 | 6034 days | 1% |
| CarinaB1 | 10/10 | 6236 days | 1% |
| BryonyS | 10/10 | 6240 days | 1% |
| BouterG | 9/10 | 6248 days | 1% |
| Arjan Muis | 8/10 | 6254 days | 1% |
| Mikey | 9/10 | 6257 days | 1% |
| Viktoria Stoffel | 10/10 | 6259 days | 1% |
| Falk | 9/10 | 6268 days | 1% |
| WiebkeS | 10/10 | 6268 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.97% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.