G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 435 days | 56% |
| Travel1 | 9/10 | 680 days | 100% |
| Himanshu Jaswal | 10/10 | 924 days | 70% |
| Mike | 3/10 | 2566 days | 3% |
| Edward Lowe | 4/10 | 2658 days | 3% |
| Patricio Vidal | 10/10 | 2750 days | 4% |
| Jeny Smolders | 10/10 | 2999 days | 4% |
| Elli | 5/10 | 3309 days | 2% |
| Carina Weber | 5/10 | 3311 days | 2% |
| David | 10/10 | 3314 days | 3% |
| Gretha | 9/10 | 3316 days | 3% |
| May | 4/10 | 3339 days | 2% |
| Rik van der Niet | 6/10 | 3341 days | 2% |
| Lea Celerier | 8/10 | 3367 days | 3% |
| Leigh Dodds | 8/10 | 3384 days | 3% |
| Elizabeth Braidotti | 9/10 | 3424 days | 3% |
| Bernd Muller | 9/10 | 3551 days | 2% |
| Jana Ebelina | 9/10 | 3555 days | 2% |
| Celina | 8/10 | 3555 days | 2% |
| Alberto | 8/10 | 3569 days | 2% |
| Camilla Geert | 4/10 | 3582 days | 1% |
| Bas Marinus | 9/10 | 3586 days | 2% |
| Virginia Saez | 7/10 | 3590 days | 2% |
| Philipp | 3/10 | 3591 days | 1% |
| Matthew Palmer | 7/10 | 3592 days | 2% |
| Andre | 8/10 | 3594 days | 2% |
| Sybille | 8/10 | 3594 days | 2% |
| Stefan Hahn | 6/10 | 3599 days | 2% |
| Manibod Vannaphone | 8/10 | 3599 days | 2% |
| Alex Schott | 10/10 | 3602 days | 2% |
| Matias Santos | 5/10 | 3608 days | 2% |
| Ruben Toorwe | 7/10 | 3608 days | 2% |
| Pablo Garcia | 10/10 | 3609 days | 2% |
| Boukje Diijkstra | 9/10 | 3610 days | 2% |
| Aaron Stalley | 3/10 | 3610 days | 1% |
| Clement Delrue | 7/10 | 3614 days | 2% |
| Theo Pargemin | 8/10 | 3614 days | 2% |
| Floren Hoenschler | 7/10 | 3616 days | 2% |
| Johannes Koch | 7/10 | 3616 days | 2% |
| Feline Herbst | 9/10 | 3618 days | 2% |
| Dawn Howard | 7/10 | 3619 days | 2% |
| Verena | 7/10 | 3620 days | 2% |
| Jakub Ira | 7/10 | 3622 days | 2% |
| Michal Putnar | 10/10 | 3622 days | 2% |
| Ales Bronec | 10/10 | 3622 days | 2% |
| Aneta Hambergeroua | 7/10 | 3622 days | 2% |
| Patrick Veber | 4/10 | 3622 days | 1% |
| Megan Lenox | 9/10 | 3624 days | 2% |
| Briony | 5/10 | 3631 days | 2% |
| David Schelensky | 7/10 | 3631 days | 2% |
| Theresa Huelk | 5/10 | 3638 days | 2% |
| Eric Hertort | 10/10 | 3639 days | 2% |
| Christian Meyer | 10/10 | 3639 days | 2% |
| Miriam Hack | 8/10 | 3644 days | 2% |
| Livia and Dave | 7/10 | 3648 days | 2% |
| Rafaella | 8/10 | 3674 days | 2% |
| Sebastian and Susanna | 6/10 | 3688 days | 2% |
| Jessica and Leonie | 7/10 | 3689 days | 2% |
| Fabienne Strobel | 10/10 | 3694 days | 2% |
| Julia Waenninger | 7/10 | 3701 days | 2% |
| Jan B | 6/10 | 3702 days | 2% |
| Dan | 10/10 | 3713 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3722 days | 2% |
| Richard Thompson | 9/10 | 3754 days | 2% |
| Emma Keegan | 7/10 | 3937 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3956 days | 1% |
| Thomas Haslbeck | 7/10 | 3956 days | 1% |
| Stuart Cook | 10/10 | 3957 days | 1% |
| Daniela Wall | 8/10 | 3957 days | 1% |
| Carmen | 10/10 | 3958 days | 1% |
| Jade Cownley | 10/10 | 3981 days | 1% |
| Martha Taatz | 10/10 | 4002 days | 1% |
| Maria Ulitzsch | 10/10 | 4043 days | 1% |
| Antoine Lerin | 7/10 | 4050 days | 1% |
| isabel Zander | 10/10 | 4301 days | 0% |
| Franz Birkefeld | 10/10 | 4312 days | 0% |
| Rainer | 8/10 | 4326 days | 0% |
| Laura | 9/10 | 4327 days | 0% |
| Phil Bromby | 10/10 | 4330 days | 0% |
| Joanna Mulcahy | 10/10 | 4330 days | 0% |
| Hirsch Svenja | 9/10 | 4336 days | 0% |
| Mahr Svenja | 10/10 | 4336 days | 0% |
| Konrad Ullmann | 9/10 | 4339 days | 0% |
| Lukas Lehmeyer | 9/10 | 4339 days | 0% |
| Friederike Kranzin | 10/10 | 4340 days | 0% |
| Sarah | 7/10 | 4341 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4342 days | 0% |
| Jennifer Garner | 10/10 | 4346 days | 0% |
| Emeline Brocard | 10/10 | 4347 days | 0% |
| Marvin Koever | 9/10 | 4347 days | 0% |
| Luisa Bach | 10/10 | 4349 days | 0% |
| Klaus Petersen | 8/10 | 4351 days | 0% |
| Alex Sheldon | 9/10 | 4358 days | 0% |
| Piotr Jurkowski | 10/10 | 4377 days | 0% |
| Anne Collet | 9/10 | 4385 days | 1% |
| Evian Bolz | 7/10 | 4390 days | 1% |
| Chen Levin | 8/10 | 4390 days | 1% |
| nimrod yaron | 10/10 | 4391 days | 1% |
| Pioter Jurkowski | 10/10 | 4392 days | 1% |
| Alex Artigues | 8/10 | 4395 days | 1% |
| Brian | 6/10 | 4484 days | 1% |
| Mark Hayes | 10/10 | 4514 days | 1% |
| Anton Thisted | 9/10 | 4665 days | 1% |
| Josefine Sjodin | 9/10 | 4665 days | 1% |
| Katie Fleck | 9/10 | 4665 days | 1% |
| FlyingKiwiGirl | 8/10 | 4667 days | 1% |
| Mark Faulk | 8/10 | 4667 days | 1% |
| Iban Dupont | 7/10 | 4681 days | 1% |
| Guillaume Boudrand | 8/10 | 4681 days | 1% |
| Lorraine Doyle | 6/10 | 4684 days | 1% |
| Sean Hurley | 5/10 | 4684 days | 1% |
| LiseMarie Leger | 9/10 | 4688 days | 1% |
| Jeremy Eng | 7/10 | 4698 days | 1% |
| Stephanie Belanger | 10/10 | 4701 days | 1% |
| Brendon Furney | 10/10 | 4702 days | 1% |
| Sebastian | 7/10 | 4702 days | 1% |
| Selina Lott | 8/10 | 4702 days | 1% |
| Annika | 5/10 | 4702 days | 1% |
| Fabian | 8/10 | 4702 days | 1% |
| Jonas Herrmann | 5/10 | 4702 days | 1% |
| Missy and Chaz | 8/10 | 4708 days | 1% |
| Neele & Philipp | 5/10 | 4708 days | 1% |
| Fabian Koitka | 7/10 | 4718 days | 1% |
| Jill Fischer | 10/10 | 4726 days | 1% |
| Christina Rodewald | 9/10 | 4731 days | 1% |
| Andre and Marina | 9/10 | 4731 days | 1% |
| Jo Sutton | 9/10 | 4757 days | 1% |
| Lauret Stulemeyer | 9/10 | 4776 days | 1% |
| Aurelie Morin | 8/10 | 4779 days | 1% |
| Paul Lawrence | 7/10 | 4786 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4787 days | 1% |
| Doan | 10/10 | 4793 days | 1% |
| Milena Heinrich | 10/10 | 4794 days | 1% |
| Faassen | 9/10 | 4796 days | 1% |
| Julie Lamart | 9/10 | 4797 days | 1% |
| Henzen | 8/10 | 4797 days | 1% |
| Eric and Jen Popma | 9/10 | 4798 days | 1% |
| suemax | 10/10 | 5032 days | 1% |
| Jonathan Tuthill | 9/10 | 5048 days | 1% |
| Heiner Reinecke | 10/10 | 5055 days | 1% |
| Jens Moller | 7/10 | 5056 days | 1% |
| Chris Sylvia | 9/10 | 5056 days | 1% |
| Selwindt | 9/10 | 5057 days | 1% |
| Michael Touzer | 8/10 | 5058 days | 1% |
| A Ormsby | 8/10 | 5060 days | 1% |
| Jaroslav Gajdos | 8/10 | 5066 days | 1% |
| Carolin Haas | 7/10 | 5073 days | 1% |
| Thomas | 10/10 | 5074 days | 1% |
| Peter Dellen | 8/10 | 5075 days | 1% |
| Tom Pratt | 9/10 | 5075 days | 1% |
| Elise Violet | 8/10 | 5076 days | 1% |
| Eline Vakentijn | 8/10 | 5077 days | 1% |
| Lepied | 8/10 | 5079 days | 1% |
| Slangen | 8/10 | 5085 days | 1% |
| Samplonius | 9/10 | 5087 days | 1% |
| Guillaume Milcent | 9/10 | 5089 days | 1% |
| Roberto Hallblom | 8/10 | 5090 days | 1% |
| Mike1952 | 7/10 | 5092 days | 1% |
| Sandy & Michaela | 8/10 | 5105 days | 1% |
| CMJ | 8/10 | 5123 days | 1% |
| Nick Selzler | 9/10 | 5137 days | 1% |
| Manuela Zimmerti | 7/10 | 5155 days | 1% |
| Robert Carswell | 7/10 | 5160 days | 1% |
| Steve Neilson | 10/10 | 5161 days | 1% |
| Natascha & Greg | 8/10 | 5166 days | 1% |
| Andy Lever | 10/10 | 5169 days | 1% |
| Waldemar Schuler | 9/10 | 5170 days | 1% |
| Rudy Witt | 9/10 | 5170 days | 1% |
| JadesWorld | 8/10 | 5184 days | 1% |
| Max Grimmeiss | 8/10 | 5368 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5397 days | 1% |
| Julie Norton | 10/10 | 5399 days | 1% |
| Lindsey Clough | 8/10 | 5407 days | 1% |
| Knapen | 4/10 | 5409 days | 1% |
| Andreas Blessing | 10/10 | 5409 days | 1% |
| Franzi & Tobi | 10/10 | 5409 days | 1% |
| Boehmer | 6/10 | 5413 days | 1% |
| Nicola Thackray | 10/10 | 5416 days | 1% |
| Wheeler | 8/10 | 5418 days | 1% |
| Andy Johnson | 9/10 | 5420 days | 1% |
| Kari Tervo | 4/10 | 5421 days | 1% |
| Katy Bourne | 9/10 | 5423 days | 1% |
| Roman & Esther | 10/10 | 5426 days | 1% |
| Lauren McKeone | 4/10 | 5427 days | 1% |
| Alan Munday | 9/10 | 5427 days | 1% |
| S and A Koehue | 10/10 | 5429 days | 1% |
| Mirka Tinterova | 9/10 | 5431 days | 1% |
| Anne | 10/10 | 5431 days | 1% |
| Claudio | 10/10 | 5435 days | 1% |
| H Hensen | 7/10 | 5443 days | 1% |
| Selina Mueller | 10/10 | 5443 days | 1% |
| Birgette Weiner | 7/10 | 5443 days | 1% |
| Valerie | 10/10 | 5443 days | 1% |
| Tayler Gray | 9/10 | 5444 days | 1% |
| Mike | 9/10 | 5445 days | 1% |
| Luise Jaeger | 5/10 | 5447 days | 1% |
| David | 9/10 | 5447 days | 1% |
| Jessie Currie | 3/10 | 5448 days | 1% |
| Jonathon Heaney | 7/10 | 5450 days | 1% |
| Sue & Graham Mullin | 9/10 | 5452 days | 1% |
| Elinor Bell | 9/10 | 5452 days | 1% |
| Brandt | 9/10 | 5454 days | 1% |
| penz | 9/10 | 5672 days | 1% |
| Gea Middelbos | 10/10 | 5726 days | 1% |
| David | 8/10 | 5727 days | 1% |
| joycevanb | 9/10 | 5733 days | 1% |
| heather Cardinal | 8/10 | 5749 days | 1% |
| Bjorn Sall | 6/10 | 5775 days | 1% |
| Brian Bishop | 10/10 | 5780 days | 1% |
| Silke Seemann | 8/10 | 5785 days | 1% |
| Matilda Hansson | 9/10 | 5785 days | 1% |
| Mark and Natasha UK | 8/10 | 5796 days | 1% |
| Kay Beaumont | 8/10 | 5796 days | 1% |
| David Milner | 9/10 | 5800 days | 1% |
| Gail Mckinstry | 7/10 | 5800 days | 1% |
| Elisabeth Egerup | 10/10 | 5801 days | 1% |
| Mike Brunt | 10/10 | 5802 days | 1% |
| Wolfgang Engelke | 10/10 | 5803 days | 1% |
| Peter Koeck | 10/10 | 5803 days | 1% |
| Sue Bennett | 9/10 | 5804 days | 1% |
| Will Jemma | 10/10 | 5807 days | 1% |
| Fam Leinden | 8/10 | 5816 days | 1% |
| Mick Thexton | 8/10 | 5817 days | 1% |
| Arne van Schol | 8/10 | 5818 days | 1% |
| Wim Van Gastel | 9/10 | 5820 days | 1% |
| Sebastien Briant | 8/10 | 5821 days | 1% |
| Ines Diana | 10/10 | 5821 days | 1% |
| Pizzanelli | 7/10 | 5821 days | 1% |
| Jakob Jurgen | 8/10 | 5836 days | 1% |
| Beute Hjel | 10/10 | 5838 days | 1% |
| Sabine Locker | 8/10 | 5838 days | 1% |
| deanlaw | 10/10 | 5867 days | 1% |
| menzel | 9/10 | 5867 days | 1% |
| ursinab | 9/10 | 5868 days | 1% |
| friasj | 10/10 | 5868 days | 1% |
| Lynn Maguire | 10/10 | 5870 days | 1% |
| jameswhite | 10/10 | 5876 days | 1% |
| gereldineb | 9/10 | 5878 days | 1% |
| asiacritics | 10/10 | 5884 days | 1% |
| Sandra M | 9/10 | 5886 days | 1% |
| Tim Beuzeval | 9/10 | 5891 days | 1% |
| Christy | 9/10 | 5894 days | 1% |
| Rebecca Jenner | 9/10 | 5895 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5895 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5907 days | 1% |
| Wim Put | 8/10 | 5910 days | 1% |
| Karen Fisher | 9/10 | 5910 days | 1% |
| CarinaB1 | 10/10 | 6112 days | 1% |
| BryonyS | 10/10 | 6116 days | 1% |
| BouterG | 9/10 | 6124 days | 1% |
| Arjan Muis | 8/10 | 6130 days | 1% |
| Mikey | 9/10 | 6133 days | 1% |
| Viktoria Stoffel | 10/10 | 6135 days | 1% |
| Falk | 9/10 | 6144 days | 1% |
| WiebkeS | 10/10 | 6144 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.