Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 577 days | 60% |
| Travel1 | 9/10 | 822 days | 100% |
| Himanshu Jaswal | 10/10 | 1066 days | 62% |
| Mike | 3/10 | 2708 days | 2% |
| Edward Lowe | 4/10 | 2800 days | 3% |
| Patricio Vidal | 10/10 | 2892 days | 4% |
| Jeny Smolders | 10/10 | 3141 days | 3% |
| Elli | 5/10 | 3451 days | 2% |
| Carina Weber | 5/10 | 3453 days | 2% |
| David | 10/10 | 3456 days | 2% |
| Gretha | 9/10 | 3458 days | 2% |
| May | 4/10 | 3481 days | 1% |
| Rik van der Niet | 6/10 | 3483 days | 2% |
| Lea Celerier | 8/10 | 3509 days | 2% |
| Leigh Dodds | 8/10 | 3526 days | 2% |
| Elizabeth Braidotti | 9/10 | 3566 days | 2% |
| Bernd Muller | 9/10 | 3693 days | 2% |
| Jana Ebelina | 9/10 | 3697 days | 2% |
| Celina | 8/10 | 3697 days | 2% |
| Alberto | 8/10 | 3711 days | 2% |
| Camilla Geert | 4/10 | 3724 days | 1% |
| Bas Marinus | 9/10 | 3728 days | 2% |
| Virginia Saez | 7/10 | 3732 days | 1% |
| Philipp | 3/10 | 3733 days | 1% |
| Matthew Palmer | 7/10 | 3734 days | 1% |
| Andre | 8/10 | 3736 days | 1% |
| Sybille | 8/10 | 3736 days | 1% |
| Stefan Hahn | 6/10 | 3741 days | 1% |
| Manibod Vannaphone | 8/10 | 3741 days | 1% |
| Alex Schott | 10/10 | 3744 days | 1% |
| Matias Santos | 5/10 | 3750 days | 1% |
| Ruben Toorwe | 7/10 | 3750 days | 1% |
| Pablo Garcia | 10/10 | 3751 days | 1% |
| Boukje Diijkstra | 9/10 | 3752 days | 1% |
| Aaron Stalley | 3/10 | 3752 days | 1% |
| Clement Delrue | 7/10 | 3756 days | 1% |
| Theo Pargemin | 8/10 | 3756 days | 1% |
| Floren Hoenschler | 7/10 | 3758 days | 1% |
| Johannes Koch | 7/10 | 3758 days | 1% |
| Feline Herbst | 9/10 | 3760 days | 1% |
| Dawn Howard | 7/10 | 3761 days | 1% |
| Verena | 7/10 | 3762 days | 1% |
| Jakub Ira | 7/10 | 3764 days | 1% |
| Michal Putnar | 10/10 | 3764 days | 1% |
| Ales Bronec | 10/10 | 3764 days | 1% |
| Aneta Hambergeroua | 7/10 | 3764 days | 1% |
| Patrick Veber | 4/10 | 3764 days | 1% |
| Megan Lenox | 9/10 | 3766 days | 1% |
| Briony | 5/10 | 3773 days | 1% |
| David Schelensky | 7/10 | 3773 days | 1% |
| Theresa Huelk | 5/10 | 3780 days | 1% |
| Eric Hertort | 10/10 | 3781 days | 1% |
| Christian Meyer | 10/10 | 3781 days | 1% |
| Miriam Hack | 8/10 | 3786 days | 1% |
| Livia and Dave | 7/10 | 3790 days | 1% |
| Rafaella | 8/10 | 3816 days | 1% |
| Sebastian and Susanna | 6/10 | 3830 days | 1% |
| Jessica and Leonie | 7/10 | 3831 days | 1% |
| Fabienne Strobel | 10/10 | 3836 days | 1% |
| Julia Waenninger | 7/10 | 3843 days | 1% |
| Jan B | 6/10 | 3844 days | 1% |
| Dan | 10/10 | 3855 days | 1% |
| Ahmed Mohsen Aly | 7/10 | 3864 days | 1% |
| Richard Thompson | 9/10 | 3896 days | 1% |
| Emma Keegan | 7/10 | 4079 days | 0% |
| Elisabeth Ringswandl | 8/10 | 4098 days | 0% |
| Thomas Haslbeck | 7/10 | 4098 days | 0% |
| Stuart Cook | 10/10 | 4099 days | 0% |
| Daniela Wall | 8/10 | 4099 days | 0% |
| Carmen | 10/10 | 4100 days | 0% |
| Jade Cownley | 10/10 | 4123 days | 0% |
| Martha Taatz | 10/10 | 4144 days | 0% |
| Maria Ulitzsch | 10/10 | 4185 days | 0% |
| Antoine Lerin | 7/10 | 4192 days | 0% |
| isabel Zander | 10/10 | 4443 days | 1% |
| Franz Birkefeld | 10/10 | 4454 days | 1% |
| Rainer | 8/10 | 4468 days | 1% |
| Laura | 9/10 | 4469 days | 1% |
| Phil Bromby | 10/10 | 4472 days | 1% |
| Joanna Mulcahy | 10/10 | 4472 days | 1% |
| Hirsch Svenja | 9/10 | 4478 days | 1% |
| Mahr Svenja | 10/10 | 4478 days | 1% |
| Konrad Ullmann | 9/10 | 4481 days | 1% |
| Lukas Lehmeyer | 9/10 | 4481 days | 1% |
| Friederike Kranzin | 10/10 | 4482 days | 1% |
| Sarah | 7/10 | 4483 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4484 days | 1% |
| Jennifer Garner | 10/10 | 4488 days | 1% |
| Emeline Brocard | 10/10 | 4489 days | 1% |
| Marvin Koever | 9/10 | 4489 days | 1% |
| Luisa Bach | 10/10 | 4491 days | 1% |
| Klaus Petersen | 8/10 | 4493 days | 1% |
| Alex Sheldon | 9/10 | 4500 days | 1% |
| Piotr Jurkowski | 10/10 | 4519 days | 1% |
| Anne Collet | 9/10 | 4527 days | 1% |
| Evian Bolz | 7/10 | 4532 days | 1% |
| Chen Levin | 8/10 | 4532 days | 1% |
| nimrod yaron | 10/10 | 4533 days | 1% |
| Pioter Jurkowski | 10/10 | 4534 days | 1% |
| Alex Artigues | 8/10 | 4537 days | 1% |
| Brian | 6/10 | 4626 days | 1% |
| Mark Hayes | 10/10 | 4656 days | 1% |
| Anton Thisted | 9/10 | 4807 days | 1% |
| Josefine Sjodin | 9/10 | 4807 days | 1% |
| Katie Fleck | 9/10 | 4807 days | 1% |
| FlyingKiwiGirl | 8/10 | 4809 days | 1% |
| Mark Faulk | 8/10 | 4809 days | 1% |
| Iban Dupont | 7/10 | 4823 days | 1% |
| Guillaume Boudrand | 8/10 | 4823 days | 1% |
| Lorraine Doyle | 6/10 | 4826 days | 1% |
| Sean Hurley | 5/10 | 4826 days | 1% |
| LiseMarie Leger | 9/10 | 4830 days | 1% |
| Jeremy Eng | 7/10 | 4840 days | 1% |
| Stephanie Belanger | 10/10 | 4843 days | 1% |
| Brendon Furney | 10/10 | 4844 days | 1% |
| Sebastian | 7/10 | 4844 days | 1% |
| Selina Lott | 8/10 | 4844 days | 1% |
| Annika | 5/10 | 4844 days | 1% |
| Fabian | 8/10 | 4844 days | 1% |
| Jonas Herrmann | 5/10 | 4844 days | 1% |
| Missy and Chaz | 8/10 | 4850 days | 1% |
| Neele & Philipp | 5/10 | 4850 days | 1% |
| Fabian Koitka | 7/10 | 4860 days | 1% |
| Jill Fischer | 10/10 | 4868 days | 1% |
| Christina Rodewald | 9/10 | 4873 days | 1% |
| Andre and Marina | 9/10 | 4873 days | 1% |
| Jo Sutton | 9/10 | 4899 days | 1% |
| Lauret Stulemeyer | 9/10 | 4918 days | 1% |
| Aurelie Morin | 8/10 | 4921 days | 1% |
| Paul Lawrence | 7/10 | 4928 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4929 days | 1% |
| Doan | 10/10 | 4935 days | 1% |
| Milena Heinrich | 10/10 | 4936 days | 1% |
| Faassen | 9/10 | 4938 days | 1% |
| Julie Lamart | 9/10 | 4939 days | 1% |
| Henzen | 8/10 | 4939 days | 1% |
| Eric and Jen Popma | 9/10 | 4940 days | 1% |
| suemax | 10/10 | 5174 days | 1% |
| Jonathan Tuthill | 9/10 | 5190 days | 1% |
| Heiner Reinecke | 10/10 | 5197 days | 1% |
| Jens Moller | 7/10 | 5198 days | 1% |
| Chris Sylvia | 9/10 | 5198 days | 1% |
| Selwindt | 9/10 | 5199 days | 1% |
| Michael Touzer | 8/10 | 5200 days | 1% |
| A Ormsby | 8/10 | 5202 days | 1% |
| Jaroslav Gajdos | 8/10 | 5208 days | 1% |
| Carolin Haas | 7/10 | 5215 days | 1% |
| Thomas | 10/10 | 5216 days | 1% |
| Peter Dellen | 8/10 | 5217 days | 1% |
| Tom Pratt | 9/10 | 5217 days | 1% |
| Elise Violet | 8/10 | 5218 days | 1% |
| Eline Vakentijn | 8/10 | 5219 days | 1% |
| Lepied | 8/10 | 5221 days | 1% |
| Slangen | 8/10 | 5227 days | 1% |
| Samplonius | 9/10 | 5229 days | 1% |
| Guillaume Milcent | 9/10 | 5231 days | 1% |
| Roberto Hallblom | 8/10 | 5232 days | 1% |
| Mike1952 | 7/10 | 5234 days | 1% |
| Sandy & Michaela | 8/10 | 5247 days | 1% |
| CMJ | 8/10 | 5265 days | 1% |
| Nick Selzler | 9/10 | 5279 days | 1% |
| Manuela Zimmerti | 7/10 | 5297 days | 1% |
| Robert Carswell | 7/10 | 5302 days | 1% |
| Steve Neilson | 10/10 | 5303 days | 1% |
| Natascha & Greg | 8/10 | 5308 days | 1% |
| Andy Lever | 10/10 | 5311 days | 1% |
| Waldemar Schuler | 9/10 | 5312 days | 1% |
| Rudy Witt | 9/10 | 5312 days | 1% |
| JadesWorld | 8/10 | 5326 days | 1% |
| Max Grimmeiss | 8/10 | 5510 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5539 days | 1% |
| Julie Norton | 10/10 | 5541 days | 1% |
| Lindsey Clough | 8/10 | 5549 days | 1% |
| Knapen | 4/10 | 5551 days | 1% |
| Andreas Blessing | 10/10 | 5551 days | 1% |
| Franzi & Tobi | 10/10 | 5551 days | 1% |
| Boehmer | 6/10 | 5555 days | 1% |
| Nicola Thackray | 10/10 | 5558 days | 1% |
| Wheeler | 8/10 | 5560 days | 1% |
| Andy Johnson | 9/10 | 5562 days | 1% |
| Kari Tervo | 4/10 | 5563 days | 1% |
| Katy Bourne | 9/10 | 5565 days | 1% |
| Roman & Esther | 10/10 | 5568 days | 1% |
| Lauren McKeone | 4/10 | 5569 days | 1% |
| Alan Munday | 9/10 | 5569 days | 1% |
| S and A Koehue | 10/10 | 5571 days | 1% |
| Mirka Tinterova | 9/10 | 5573 days | 1% |
| Anne | 10/10 | 5573 days | 1% |
| Claudio | 10/10 | 5577 days | 1% |
| H Hensen | 7/10 | 5585 days | 1% |
| Selina Mueller | 10/10 | 5585 days | 1% |
| Birgette Weiner | 7/10 | 5585 days | 1% |
| Valerie | 10/10 | 5585 days | 1% |
| Tayler Gray | 9/10 | 5586 days | 1% |
| Mike | 9/10 | 5587 days | 1% |
| Luise Jaeger | 5/10 | 5589 days | 1% |
| David | 9/10 | 5589 days | 1% |
| Jessie Currie | 3/10 | 5590 days | 0% |
| Jonathon Heaney | 7/10 | 5592 days | 1% |
| Sue & Graham Mullin | 9/10 | 5594 days | 1% |
| Elinor Bell | 9/10 | 5594 days | 1% |
| Brandt | 9/10 | 5596 days | 1% |
| penz | 9/10 | 5814 days | 1% |
| Gea Middelbos | 10/10 | 5868 days | 1% |
| David | 8/10 | 5869 days | 1% |
| joycevanb | 9/10 | 5875 days | 1% |
| heather Cardinal | 8/10 | 5891 days | 1% |
| Bjorn Sall | 6/10 | 5917 days | 1% |
| Brian Bishop | 10/10 | 5922 days | 1% |
| Silke Seemann | 8/10 | 5927 days | 1% |
| Matilda Hansson | 9/10 | 5927 days | 1% |
| Mark and Natasha UK | 8/10 | 5938 days | 1% |
| Kay Beaumont | 8/10 | 5938 days | 1% |
| David Milner | 9/10 | 5942 days | 1% |
| Gail Mckinstry | 7/10 | 5942 days | 1% |
| Elisabeth Egerup | 10/10 | 5943 days | 1% |
| Mike Brunt | 10/10 | 5944 days | 1% |
| Wolfgang Engelke | 10/10 | 5945 days | 1% |
| Peter Koeck | 10/10 | 5945 days | 1% |
| Sue Bennett | 9/10 | 5946 days | 1% |
| Will Jemma | 10/10 | 5949 days | 1% |
| Fam Leinden | 8/10 | 5958 days | 1% |
| Mick Thexton | 8/10 | 5959 days | 1% |
| Arne van Schol | 8/10 | 5960 days | 1% |
| Wim Van Gastel | 9/10 | 5962 days | 1% |
| Sebastien Briant | 8/10 | 5963 days | 1% |
| Ines Diana | 10/10 | 5963 days | 1% |
| Pizzanelli | 7/10 | 5963 days | 1% |
| Jakob Jurgen | 8/10 | 5978 days | 1% |
| Beute Hjel | 10/10 | 5980 days | 1% |
| Sabine Locker | 8/10 | 5980 days | 1% |
| deanlaw | 10/10 | 6009 days | 1% |
| menzel | 9/10 | 6009 days | 1% |
| ursinab | 9/10 | 6010 days | 1% |
| friasj | 10/10 | 6010 days | 1% |
| Lynn Maguire | 10/10 | 6012 days | 1% |
| jameswhite | 10/10 | 6018 days | 1% |
| gereldineb | 9/10 | 6020 days | 1% |
| asiacritics | 10/10 | 6026 days | 1% |
| Sandra M | 9/10 | 6028 days | 1% |
| Tim Beuzeval | 9/10 | 6033 days | 1% |
| Christy | 9/10 | 6036 days | 1% |
| Rebecca Jenner | 9/10 | 6037 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 6037 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 6049 days | 1% |
| Wim Put | 8/10 | 6052 days | 1% |
| Karen Fisher | 9/10 | 6052 days | 1% |
| CarinaB1 | 10/10 | 6254 days | 1% |
| BryonyS | 10/10 | 6258 days | 1% |
| BouterG | 9/10 | 6266 days | 1% |
| Arjan Muis | 8/10 | 6272 days | 1% |
| Mikey | 9/10 | 6275 days | 1% |
| Viktoria Stoffel | 10/10 | 6277 days | 1% |
| Falk | 9/10 | 6286 days | 1% |
| WiebkeS | 10/10 | 6286 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.