Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 496 days | 58% |
| Travel1 | 9/10 | 741 days | 100% |
| Himanshu Jaswal | 10/10 | 985 days | 67% |
| Mike | 3/10 | 2627 days | 3% |
| Edward Lowe | 4/10 | 2719 days | 3% |
| Patricio Vidal | 10/10 | 2811 days | 4% |
| Jeny Smolders | 10/10 | 3060 days | 4% |
| Elli | 5/10 | 3370 days | 2% |
| Carina Weber | 5/10 | 3372 days | 2% |
| David | 10/10 | 3375 days | 3% |
| Gretha | 9/10 | 3377 days | 3% |
| May | 4/10 | 3400 days | 2% |
| Rik van der Niet | 6/10 | 3402 days | 2% |
| Lea Celerier | 8/10 | 3428 days | 3% |
| Leigh Dodds | 8/10 | 3445 days | 3% |
| Elizabeth Braidotti | 9/10 | 3485 days | 3% |
| Bernd Muller | 9/10 | 3612 days | 2% |
| Jana Ebelina | 9/10 | 3616 days | 2% |
| Celina | 8/10 | 3616 days | 2% |
| Alberto | 8/10 | 3630 days | 2% |
| Camilla Geert | 4/10 | 3643 days | 1% |
| Bas Marinus | 9/10 | 3647 days | 2% |
| Virginia Saez | 7/10 | 3651 days | 2% |
| Philipp | 3/10 | 3652 days | 1% |
| Matthew Palmer | 7/10 | 3653 days | 2% |
| Andre | 8/10 | 3655 days | 2% |
| Sybille | 8/10 | 3655 days | 2% |
| Stefan Hahn | 6/10 | 3660 days | 2% |
| Manibod Vannaphone | 8/10 | 3660 days | 2% |
| Alex Schott | 10/10 | 3663 days | 2% |
| Matias Santos | 5/10 | 3669 days | 2% |
| Ruben Toorwe | 7/10 | 3669 days | 2% |
| Pablo Garcia | 10/10 | 3670 days | 2% |
| Boukje Diijkstra | 9/10 | 3671 days | 2% |
| Aaron Stalley | 3/10 | 3671 days | 1% |
| Clement Delrue | 7/10 | 3675 days | 2% |
| Theo Pargemin | 8/10 | 3675 days | 2% |
| Floren Hoenschler | 7/10 | 3677 days | 2% |
| Johannes Koch | 7/10 | 3677 days | 2% |
| Feline Herbst | 9/10 | 3679 days | 2% |
| Dawn Howard | 7/10 | 3680 days | 2% |
| Verena | 7/10 | 3681 days | 2% |
| Jakub Ira | 7/10 | 3683 days | 2% |
| Michal Putnar | 10/10 | 3683 days | 2% |
| Ales Bronec | 10/10 | 3683 days | 2% |
| Aneta Hambergeroua | 7/10 | 3683 days | 2% |
| Patrick Veber | 4/10 | 3683 days | 1% |
| Megan Lenox | 9/10 | 3685 days | 2% |
| Briony | 5/10 | 3692 days | 1% |
| David Schelensky | 7/10 | 3692 days | 2% |
| Theresa Huelk | 5/10 | 3699 days | 1% |
| Eric Hertort | 10/10 | 3700 days | 2% |
| Christian Meyer | 10/10 | 3700 days | 2% |
| Miriam Hack | 8/10 | 3705 days | 2% |
| Livia and Dave | 7/10 | 3709 days | 2% |
| Rafaella | 8/10 | 3735 days | 2% |
| Sebastian and Susanna | 6/10 | 3749 days | 2% |
| Jessica and Leonie | 7/10 | 3750 days | 2% |
| Fabienne Strobel | 10/10 | 3755 days | 2% |
| Julia Waenninger | 7/10 | 3762 days | 2% |
| Jan B | 6/10 | 3763 days | 2% |
| Dan | 10/10 | 3774 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3783 days | 2% |
| Richard Thompson | 9/10 | 3815 days | 2% |
| Emma Keegan | 7/10 | 3998 days | 1% |
| Elisabeth Ringswandl | 8/10 | 4017 days | 1% |
| Thomas Haslbeck | 7/10 | 4017 days | 1% |
| Stuart Cook | 10/10 | 4018 days | 1% |
| Daniela Wall | 8/10 | 4018 days | 1% |
| Carmen | 10/10 | 4019 days | 1% |
| Jade Cownley | 10/10 | 4042 days | 1% |
| Martha Taatz | 10/10 | 4063 days | 1% |
| Maria Ulitzsch | 10/10 | 4104 days | 1% |
| Antoine Lerin | 7/10 | 4111 days | 1% |
| isabel Zander | 10/10 | 4362 days | 0% |
| Franz Birkefeld | 10/10 | 4373 days | 0% |
| Rainer | 8/10 | 4387 days | 1% |
| Laura | 9/10 | 4388 days | 1% |
| Phil Bromby | 10/10 | 4391 days | 1% |
| Joanna Mulcahy | 10/10 | 4391 days | 1% |
| Hirsch Svenja | 9/10 | 4397 days | 1% |
| Mahr Svenja | 10/10 | 4397 days | 1% |
| Konrad Ullmann | 9/10 | 4400 days | 1% |
| Lukas Lehmeyer | 9/10 | 4400 days | 1% |
| Friederike Kranzin | 10/10 | 4401 days | 1% |
| Sarah | 7/10 | 4402 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4403 days | 1% |
| Jennifer Garner | 10/10 | 4407 days | 1% |
| Emeline Brocard | 10/10 | 4408 days | 1% |
| Marvin Koever | 9/10 | 4408 days | 1% |
| Luisa Bach | 10/10 | 4410 days | 1% |
| Klaus Petersen | 8/10 | 4412 days | 1% |
| Alex Sheldon | 9/10 | 4419 days | 1% |
| Piotr Jurkowski | 10/10 | 4438 days | 1% |
| Anne Collet | 9/10 | 4446 days | 1% |
| Evian Bolz | 7/10 | 4451 days | 1% |
| Chen Levin | 8/10 | 4451 days | 1% |
| nimrod yaron | 10/10 | 4452 days | 1% |
| Pioter Jurkowski | 10/10 | 4453 days | 1% |
| Alex Artigues | 8/10 | 4456 days | 1% |
| Brian | 6/10 | 4545 days | 1% |
| Mark Hayes | 10/10 | 4575 days | 1% |
| Anton Thisted | 9/10 | 4726 days | 1% |
| Josefine Sjodin | 9/10 | 4726 days | 1% |
| Katie Fleck | 9/10 | 4726 days | 1% |
| FlyingKiwiGirl | 8/10 | 4728 days | 1% |
| Mark Faulk | 8/10 | 4728 days | 1% |
| Iban Dupont | 7/10 | 4742 days | 1% |
| Guillaume Boudrand | 8/10 | 4742 days | 1% |
| Lorraine Doyle | 6/10 | 4745 days | 1% |
| Sean Hurley | 5/10 | 4745 days | 1% |
| LiseMarie Leger | 9/10 | 4749 days | 1% |
| Jeremy Eng | 7/10 | 4759 days | 1% |
| Stephanie Belanger | 10/10 | 4762 days | 1% |
| Brendon Furney | 10/10 | 4763 days | 1% |
| Sebastian | 7/10 | 4763 days | 1% |
| Selina Lott | 8/10 | 4763 days | 1% |
| Annika | 5/10 | 4763 days | 1% |
| Fabian | 8/10 | 4763 days | 1% |
| Jonas Herrmann | 5/10 | 4763 days | 1% |
| Missy and Chaz | 8/10 | 4769 days | 1% |
| Neele & Philipp | 5/10 | 4769 days | 1% |
| Fabian Koitka | 7/10 | 4779 days | 1% |
| Jill Fischer | 10/10 | 4787 days | 1% |
| Christina Rodewald | 9/10 | 4792 days | 1% |
| Andre and Marina | 9/10 | 4792 days | 1% |
| Jo Sutton | 9/10 | 4818 days | 1% |
| Lauret Stulemeyer | 9/10 | 4837 days | 1% |
| Aurelie Morin | 8/10 | 4840 days | 1% |
| Paul Lawrence | 7/10 | 4847 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4848 days | 1% |
| Doan | 10/10 | 4854 days | 1% |
| Milena Heinrich | 10/10 | 4855 days | 1% |
| Faassen | 9/10 | 4857 days | 1% |
| Julie Lamart | 9/10 | 4858 days | 1% |
| Henzen | 8/10 | 4858 days | 1% |
| Eric and Jen Popma | 9/10 | 4859 days | 1% |
| suemax | 10/10 | 5093 days | 1% |
| Jonathan Tuthill | 9/10 | 5109 days | 1% |
| Heiner Reinecke | 10/10 | 5116 days | 1% |
| Jens Moller | 7/10 | 5117 days | 1% |
| Chris Sylvia | 9/10 | 5117 days | 1% |
| Selwindt | 9/10 | 5118 days | 1% |
| Michael Touzer | 8/10 | 5119 days | 1% |
| A Ormsby | 8/10 | 5121 days | 1% |
| Jaroslav Gajdos | 8/10 | 5127 days | 1% |
| Carolin Haas | 7/10 | 5134 days | 1% |
| Thomas | 10/10 | 5135 days | 1% |
| Peter Dellen | 8/10 | 5136 days | 1% |
| Tom Pratt | 9/10 | 5136 days | 1% |
| Elise Violet | 8/10 | 5137 days | 1% |
| Eline Vakentijn | 8/10 | 5138 days | 1% |
| Lepied | 8/10 | 5140 days | 1% |
| Slangen | 8/10 | 5146 days | 1% |
| Samplonius | 9/10 | 5148 days | 1% |
| Guillaume Milcent | 9/10 | 5150 days | 1% |
| Roberto Hallblom | 8/10 | 5151 days | 1% |
| Mike1952 | 7/10 | 5153 days | 1% |
| Sandy & Michaela | 8/10 | 5166 days | 1% |
| CMJ | 8/10 | 5184 days | 1% |
| Nick Selzler | 9/10 | 5198 days | 1% |
| Manuela Zimmerti | 7/10 | 5216 days | 1% |
| Robert Carswell | 7/10 | 5221 days | 1% |
| Steve Neilson | 10/10 | 5222 days | 1% |
| Natascha & Greg | 8/10 | 5227 days | 1% |
| Andy Lever | 10/10 | 5230 days | 1% |
| Waldemar Schuler | 9/10 | 5231 days | 1% |
| Rudy Witt | 9/10 | 5231 days | 1% |
| JadesWorld | 8/10 | 5245 days | 1% |
| Max Grimmeiss | 8/10 | 5429 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5458 days | 1% |
| Julie Norton | 10/10 | 5460 days | 1% |
| Lindsey Clough | 8/10 | 5468 days | 1% |
| Knapen | 4/10 | 5470 days | 1% |
| Andreas Blessing | 10/10 | 5470 days | 1% |
| Franzi & Tobi | 10/10 | 5470 days | 1% |
| Boehmer | 6/10 | 5474 days | 1% |
| Nicola Thackray | 10/10 | 5477 days | 1% |
| Wheeler | 8/10 | 5479 days | 1% |
| Andy Johnson | 9/10 | 5481 days | 1% |
| Kari Tervo | 4/10 | 5482 days | 1% |
| Katy Bourne | 9/10 | 5484 days | 1% |
| Roman & Esther | 10/10 | 5487 days | 1% |
| Lauren McKeone | 4/10 | 5488 days | 1% |
| Alan Munday | 9/10 | 5488 days | 1% |
| S and A Koehue | 10/10 | 5490 days | 1% |
| Mirka Tinterova | 9/10 | 5492 days | 1% |
| Anne | 10/10 | 5492 days | 1% |
| Claudio | 10/10 | 5496 days | 1% |
| H Hensen | 7/10 | 5504 days | 1% |
| Selina Mueller | 10/10 | 5504 days | 1% |
| Birgette Weiner | 7/10 | 5504 days | 1% |
| Valerie | 10/10 | 5504 days | 1% |
| Tayler Gray | 9/10 | 5505 days | 1% |
| Mike | 9/10 | 5506 days | 1% |
| Luise Jaeger | 5/10 | 5508 days | 1% |
| David | 9/10 | 5508 days | 1% |
| Jessie Currie | 3/10 | 5509 days | 1% |
| Jonathon Heaney | 7/10 | 5511 days | 1% |
| Sue & Graham Mullin | 9/10 | 5513 days | 1% |
| Elinor Bell | 9/10 | 5513 days | 1% |
| Brandt | 9/10 | 5515 days | 1% |
| penz | 9/10 | 5733 days | 1% |
| Gea Middelbos | 10/10 | 5787 days | 1% |
| David | 8/10 | 5788 days | 1% |
| joycevanb | 9/10 | 5794 days | 1% |
| heather Cardinal | 8/10 | 5810 days | 1% |
| Bjorn Sall | 6/10 | 5836 days | 1% |
| Brian Bishop | 10/10 | 5841 days | 1% |
| Silke Seemann | 8/10 | 5846 days | 1% |
| Matilda Hansson | 9/10 | 5846 days | 1% |
| Mark and Natasha UK | 8/10 | 5857 days | 1% |
| Kay Beaumont | 8/10 | 5857 days | 1% |
| David Milner | 9/10 | 5861 days | 1% |
| Gail Mckinstry | 7/10 | 5861 days | 1% |
| Elisabeth Egerup | 10/10 | 5862 days | 1% |
| Mike Brunt | 10/10 | 5863 days | 1% |
| Wolfgang Engelke | 10/10 | 5864 days | 1% |
| Peter Koeck | 10/10 | 5864 days | 1% |
| Sue Bennett | 9/10 | 5865 days | 1% |
| Will Jemma | 10/10 | 5868 days | 1% |
| Fam Leinden | 8/10 | 5877 days | 1% |
| Mick Thexton | 8/10 | 5878 days | 1% |
| Arne van Schol | 8/10 | 5879 days | 1% |
| Wim Van Gastel | 9/10 | 5881 days | 1% |
| Sebastien Briant | 8/10 | 5882 days | 1% |
| Ines Diana | 10/10 | 5882 days | 1% |
| Pizzanelli | 7/10 | 5882 days | 1% |
| Jakob Jurgen | 8/10 | 5897 days | 1% |
| Beute Hjel | 10/10 | 5899 days | 1% |
| Sabine Locker | 8/10 | 5899 days | 1% |
| deanlaw | 10/10 | 5928 days | 1% |
| menzel | 9/10 | 5928 days | 1% |
| ursinab | 9/10 | 5929 days | 1% |
| friasj | 10/10 | 5929 days | 1% |
| Lynn Maguire | 10/10 | 5931 days | 1% |
| jameswhite | 10/10 | 5937 days | 1% |
| gereldineb | 9/10 | 5939 days | 1% |
| asiacritics | 10/10 | 5945 days | 1% |
| Sandra M | 9/10 | 5947 days | 1% |
| Tim Beuzeval | 9/10 | 5952 days | 1% |
| Christy | 9/10 | 5955 days | 1% |
| Rebecca Jenner | 9/10 | 5956 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5956 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5968 days | 1% |
| Wim Put | 8/10 | 5971 days | 1% |
| Karen Fisher | 9/10 | 5971 days | 1% |
| CarinaB1 | 10/10 | 6173 days | 1% |
| BryonyS | 10/10 | 6177 days | 1% |
| BouterG | 9/10 | 6185 days | 1% |
| Arjan Muis | 8/10 | 6191 days | 1% |
| Mikey | 9/10 | 6194 days | 1% |
| Viktoria Stoffel | 10/10 | 6196 days | 1% |
| Falk | 9/10 | 6205 days | 1% |
| WiebkeS | 10/10 | 6205 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.