Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 414 days | 55% |
| Travel1 | 9/10 | 659 days | 100% |
| Himanshu Jaswal | 10/10 | 903 days | 72% |
| Mike | 3/10 | 2545 days | 3% |
| Edward Lowe | 4/10 | 2637 days | 3% |
| Patricio Vidal | 10/10 | 2729 days | 4% |
| Jeny Smolders | 10/10 | 2978 days | 4% |
| Elli | 5/10 | 3288 days | 2% |
| Carina Weber | 5/10 | 3290 days | 2% |
| David | 10/10 | 3293 days | 3% |
| Gretha | 9/10 | 3295 days | 3% |
| May | 4/10 | 3318 days | 2% |
| Rik van der Niet | 6/10 | 3320 days | 2% |
| Lea Celerier | 8/10 | 3346 days | 3% |
| Leigh Dodds | 8/10 | 3363 days | 3% |
| Elizabeth Braidotti | 9/10 | 3403 days | 3% |
| Bernd Muller | 9/10 | 3530 days | 2% |
| Jana Ebelina | 9/10 | 3534 days | 2% |
| Celina | 8/10 | 3534 days | 2% |
| Alberto | 8/10 | 3548 days | 2% |
| Camilla Geert | 4/10 | 3561 days | 1% |
| Bas Marinus | 9/10 | 3565 days | 2% |
| Virginia Saez | 7/10 | 3569 days | 2% |
| Philipp | 3/10 | 3570 days | 1% |
| Matthew Palmer | 7/10 | 3571 days | 2% |
| Andre | 8/10 | 3573 days | 2% |
| Sybille | 8/10 | 3573 days | 2% |
| Stefan Hahn | 6/10 | 3578 days | 2% |
| Manibod Vannaphone | 8/10 | 3578 days | 2% |
| Alex Schott | 10/10 | 3581 days | 2% |
| Matias Santos | 5/10 | 3587 days | 2% |
| Ruben Toorwe | 7/10 | 3587 days | 2% |
| Pablo Garcia | 10/10 | 3588 days | 2% |
| Boukje Diijkstra | 9/10 | 3589 days | 2% |
| Aaron Stalley | 3/10 | 3589 days | 1% |
| Clement Delrue | 7/10 | 3593 days | 2% |
| Theo Pargemin | 8/10 | 3593 days | 2% |
| Floren Hoenschler | 7/10 | 3595 days | 2% |
| Johannes Koch | 7/10 | 3595 days | 2% |
| Feline Herbst | 9/10 | 3597 days | 2% |
| Dawn Howard | 7/10 | 3598 days | 2% |
| Verena | 7/10 | 3599 days | 2% |
| Jakub Ira | 7/10 | 3601 days | 2% |
| Michal Putnar | 10/10 | 3601 days | 2% |
| Ales Bronec | 10/10 | 3601 days | 2% |
| Aneta Hambergeroua | 7/10 | 3601 days | 2% |
| Patrick Veber | 4/10 | 3601 days | 1% |
| Megan Lenox | 9/10 | 3603 days | 2% |
| Briony | 5/10 | 3610 days | 2% |
| David Schelensky | 7/10 | 3610 days | 2% |
| Theresa Huelk | 5/10 | 3617 days | 2% |
| Eric Hertort | 10/10 | 3618 days | 2% |
| Christian Meyer | 10/10 | 3618 days | 2% |
| Miriam Hack | 8/10 | 3623 days | 2% |
| Livia and Dave | 7/10 | 3627 days | 2% |
| Rafaella | 8/10 | 3653 days | 2% |
| Sebastian and Susanna | 6/10 | 3667 days | 2% |
| Jessica and Leonie | 7/10 | 3668 days | 2% |
| Fabienne Strobel | 10/10 | 3673 days | 2% |
| Julia Waenninger | 7/10 | 3680 days | 2% |
| Jan B | 6/10 | 3681 days | 2% |
| Dan | 10/10 | 3692 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3701 days | 2% |
| Richard Thompson | 9/10 | 3733 days | 2% |
| Emma Keegan | 7/10 | 3916 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3935 days | 1% |
| Thomas Haslbeck | 7/10 | 3935 days | 1% |
| Stuart Cook | 10/10 | 3936 days | 1% |
| Daniela Wall | 8/10 | 3936 days | 1% |
| Carmen | 10/10 | 3937 days | 1% |
| Jade Cownley | 10/10 | 3960 days | 1% |
| Martha Taatz | 10/10 | 3981 days | 1% |
| Maria Ulitzsch | 10/10 | 4022 days | 1% |
| Antoine Lerin | 7/10 | 4029 days | 1% |
| isabel Zander | 10/10 | 4280 days | 0% |
| Franz Birkefeld | 10/10 | 4291 days | 0% |
| Rainer | 8/10 | 4305 days | 0% |
| Laura | 9/10 | 4306 days | 0% |
| Phil Bromby | 10/10 | 4309 days | 0% |
| Joanna Mulcahy | 10/10 | 4309 days | 0% |
| Hirsch Svenja | 9/10 | 4315 days | 0% |
| Mahr Svenja | 10/10 | 4315 days | 0% |
| Konrad Ullmann | 9/10 | 4318 days | 0% |
| Lukas Lehmeyer | 9/10 | 4318 days | 0% |
| Friederike Kranzin | 10/10 | 4319 days | 0% |
| Sarah | 7/10 | 4320 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4321 days | 0% |
| Jennifer Garner | 10/10 | 4325 days | 0% |
| Emeline Brocard | 10/10 | 4326 days | 0% |
| Marvin Koever | 9/10 | 4326 days | 0% |
| Luisa Bach | 10/10 | 4328 days | 0% |
| Klaus Petersen | 8/10 | 4330 days | 0% |
| Alex Sheldon | 9/10 | 4337 days | 0% |
| Piotr Jurkowski | 10/10 | 4356 days | 0% |
| Anne Collet | 9/10 | 4364 days | 0% |
| Evian Bolz | 7/10 | 4369 days | 0% |
| Chen Levin | 8/10 | 4369 days | 0% |
| nimrod yaron | 10/10 | 4370 days | 0% |
| Pioter Jurkowski | 10/10 | 4371 days | 0% |
| Alex Artigues | 8/10 | 4374 days | 0% |
| Brian | 6/10 | 4463 days | 1% |
| Mark Hayes | 10/10 | 4493 days | 1% |
| Anton Thisted | 9/10 | 4644 days | 1% |
| Josefine Sjodin | 9/10 | 4644 days | 1% |
| Katie Fleck | 9/10 | 4644 days | 1% |
| FlyingKiwiGirl | 8/10 | 4646 days | 1% |
| Mark Faulk | 8/10 | 4646 days | 1% |
| Iban Dupont | 7/10 | 4660 days | 1% |
| Guillaume Boudrand | 8/10 | 4660 days | 1% |
| Lorraine Doyle | 6/10 | 4663 days | 1% |
| Sean Hurley | 5/10 | 4663 days | 1% |
| LiseMarie Leger | 9/10 | 4667 days | 1% |
| Jeremy Eng | 7/10 | 4677 days | 1% |
| Stephanie Belanger | 10/10 | 4680 days | 1% |
| Brendon Furney | 10/10 | 4681 days | 1% |
| Sebastian | 7/10 | 4681 days | 1% |
| Selina Lott | 8/10 | 4681 days | 1% |
| Annika | 5/10 | 4681 days | 1% |
| Fabian | 8/10 | 4681 days | 1% |
| Jonas Herrmann | 5/10 | 4681 days | 1% |
| Missy and Chaz | 8/10 | 4687 days | 1% |
| Neele & Philipp | 5/10 | 4687 days | 1% |
| Fabian Koitka | 7/10 | 4697 days | 1% |
| Jill Fischer | 10/10 | 4705 days | 1% |
| Christina Rodewald | 9/10 | 4710 days | 1% |
| Andre and Marina | 9/10 | 4710 days | 1% |
| Jo Sutton | 9/10 | 4736 days | 1% |
| Lauret Stulemeyer | 9/10 | 4755 days | 1% |
| Aurelie Morin | 8/10 | 4758 days | 1% |
| Paul Lawrence | 7/10 | 4765 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4766 days | 1% |
| Doan | 10/10 | 4772 days | 1% |
| Milena Heinrich | 10/10 | 4773 days | 1% |
| Faassen | 9/10 | 4775 days | 1% |
| Julie Lamart | 9/10 | 4776 days | 1% |
| Henzen | 8/10 | 4776 days | 1% |
| Eric and Jen Popma | 9/10 | 4777 days | 1% |
| suemax | 10/10 | 5011 days | 1% |
| Jonathan Tuthill | 9/10 | 5027 days | 1% |
| Heiner Reinecke | 10/10 | 5034 days | 1% |
| Jens Moller | 7/10 | 5035 days | 1% |
| Chris Sylvia | 9/10 | 5035 days | 1% |
| Selwindt | 9/10 | 5036 days | 1% |
| Michael Touzer | 8/10 | 5037 days | 1% |
| A Ormsby | 8/10 | 5039 days | 1% |
| Jaroslav Gajdos | 8/10 | 5045 days | 1% |
| Carolin Haas | 7/10 | 5052 days | 1% |
| Thomas | 10/10 | 5053 days | 1% |
| Peter Dellen | 8/10 | 5054 days | 1% |
| Tom Pratt | 9/10 | 5054 days | 1% |
| Elise Violet | 8/10 | 5055 days | 1% |
| Eline Vakentijn | 8/10 | 5056 days | 1% |
| Lepied | 8/10 | 5058 days | 1% |
| Slangen | 8/10 | 5064 days | 1% |
| Samplonius | 9/10 | 5066 days | 1% |
| Guillaume Milcent | 9/10 | 5068 days | 1% |
| Roberto Hallblom | 8/10 | 5069 days | 1% |
| Mike1952 | 7/10 | 5071 days | 1% |
| Sandy & Michaela | 8/10 | 5084 days | 1% |
| CMJ | 8/10 | 5102 days | 1% |
| Nick Selzler | 9/10 | 5116 days | 1% |
| Manuela Zimmerti | 7/10 | 5134 days | 1% |
| Robert Carswell | 7/10 | 5139 days | 1% |
| Steve Neilson | 10/10 | 5140 days | 1% |
| Natascha & Greg | 8/10 | 5145 days | 1% |
| Andy Lever | 10/10 | 5148 days | 1% |
| Waldemar Schuler | 9/10 | 5149 days | 1% |
| Rudy Witt | 9/10 | 5149 days | 1% |
| JadesWorld | 8/10 | 5163 days | 1% |
| Max Grimmeiss | 8/10 | 5347 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5376 days | 1% |
| Julie Norton | 10/10 | 5378 days | 1% |
| Lindsey Clough | 8/10 | 5386 days | 1% |
| Knapen | 4/10 | 5388 days | 1% |
| Andreas Blessing | 10/10 | 5388 days | 1% |
| Franzi & Tobi | 10/10 | 5388 days | 1% |
| Boehmer | 6/10 | 5392 days | 1% |
| Nicola Thackray | 10/10 | 5395 days | 1% |
| Wheeler | 8/10 | 5397 days | 1% |
| Andy Johnson | 9/10 | 5399 days | 1% |
| Kari Tervo | 4/10 | 5400 days | 1% |
| Katy Bourne | 9/10 | 5402 days | 1% |
| Roman & Esther | 10/10 | 5405 days | 1% |
| Lauren McKeone | 4/10 | 5406 days | 1% |
| Alan Munday | 9/10 | 5406 days | 1% |
| S and A Koehue | 10/10 | 5408 days | 1% |
| Mirka Tinterova | 9/10 | 5410 days | 1% |
| Anne | 10/10 | 5410 days | 1% |
| Claudio | 10/10 | 5414 days | 1% |
| H Hensen | 7/10 | 5422 days | 1% |
| Selina Mueller | 10/10 | 5422 days | 1% |
| Birgette Weiner | 7/10 | 5422 days | 1% |
| Valerie | 10/10 | 5422 days | 1% |
| Tayler Gray | 9/10 | 5423 days | 1% |
| Mike | 9/10 | 5424 days | 1% |
| Luise Jaeger | 5/10 | 5426 days | 1% |
| David | 9/10 | 5426 days | 1% |
| Jessie Currie | 3/10 | 5427 days | 1% |
| Jonathon Heaney | 7/10 | 5429 days | 1% |
| Sue & Graham Mullin | 9/10 | 5431 days | 1% |
| Elinor Bell | 9/10 | 5431 days | 1% |
| Brandt | 9/10 | 5433 days | 1% |
| penz | 9/10 | 5651 days | 1% |
| Gea Middelbos | 10/10 | 5705 days | 1% |
| David | 8/10 | 5706 days | 1% |
| joycevanb | 9/10 | 5712 days | 1% |
| heather Cardinal | 8/10 | 5728 days | 1% |
| Bjorn Sall | 6/10 | 5754 days | 1% |
| Brian Bishop | 10/10 | 5759 days | 1% |
| Silke Seemann | 8/10 | 5764 days | 1% |
| Matilda Hansson | 9/10 | 5764 days | 1% |
| Mark and Natasha UK | 8/10 | 5775 days | 1% |
| Kay Beaumont | 8/10 | 5775 days | 1% |
| David Milner | 9/10 | 5779 days | 1% |
| Gail Mckinstry | 7/10 | 5779 days | 1% |
| Elisabeth Egerup | 10/10 | 5780 days | 1% |
| Mike Brunt | 10/10 | 5781 days | 1% |
| Wolfgang Engelke | 10/10 | 5782 days | 1% |
| Peter Koeck | 10/10 | 5782 days | 1% |
| Sue Bennett | 9/10 | 5783 days | 1% |
| Will Jemma | 10/10 | 5786 days | 1% |
| Fam Leinden | 8/10 | 5795 days | 1% |
| Mick Thexton | 8/10 | 5796 days | 1% |
| Arne van Schol | 8/10 | 5797 days | 1% |
| Wim Van Gastel | 9/10 | 5799 days | 1% |
| Sebastien Briant | 8/10 | 5800 days | 1% |
| Ines Diana | 10/10 | 5800 days | 1% |
| Pizzanelli | 7/10 | 5800 days | 1% |
| Jakob Jurgen | 8/10 | 5815 days | 1% |
| Beute Hjel | 10/10 | 5817 days | 1% |
| Sabine Locker | 8/10 | 5817 days | 1% |
| deanlaw | 10/10 | 5846 days | 1% |
| menzel | 9/10 | 5846 days | 1% |
| ursinab | 9/10 | 5847 days | 1% |
| friasj | 10/10 | 5847 days | 1% |
| Lynn Maguire | 10/10 | 5849 days | 1% |
| jameswhite | 10/10 | 5855 days | 1% |
| gereldineb | 9/10 | 5857 days | 1% |
| asiacritics | 10/10 | 5863 days | 1% |
| Sandra M | 9/10 | 5865 days | 1% |
| Tim Beuzeval | 9/10 | 5870 days | 1% |
| Christy | 9/10 | 5873 days | 1% |
| Rebecca Jenner | 9/10 | 5874 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5874 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5886 days | 1% |
| Wim Put | 8/10 | 5889 days | 1% |
| Karen Fisher | 9/10 | 5889 days | 1% |
| CarinaB1 | 10/10 | 6091 days | 1% |
| BryonyS | 10/10 | 6095 days | 1% |
| BouterG | 9/10 | 6103 days | 1% |
| Arjan Muis | 8/10 | 6109 days | 1% |
| Mikey | 9/10 | 6112 days | 1% |
| Viktoria Stoffel | 10/10 | 6114 days | 1% |
| Falk | 9/10 | 6123 days | 1% |
| WiebkeS | 10/10 | 6123 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.06% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.