Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Dolphin Watch.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
53 Valid Reviews
The Curio Bay Dolphin Watch experience has a total of 53 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 53 valid reviews:
The raw data average (mean) for all the Curio Bay Dolphin Watch valid reviews is 93.58% and is based on 53 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
47 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 53 valid reviews, the experience has 47 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 47 face-to-face reviews:
The raw data average (mean) for all the Curio Bay Dolphin Watch face-to-face reviews is 94.47% and is based on 47 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Justin White||4/10||386 days||100%|
|S Weslake||10/10||1300 days||8%|
|Rikke Hessellund, Denmark||9/10||1331 days||7%|
|Marcal Serrallonga||10/10||1785 days||6%|
|Matthias Hottex||10/10||2040 days||5%|
|Jan Sojka||8/10||2040 days||5%|
|Leon Schotter||9/10||2062 days||5%|
|Rahel Baufeld||10/10||2069 days||5%|
|Lena Wesselink||10/10||2081 days||5%|
|Roman and Liz||5/10||2139 days||4%|
|Ronja and Lena||10/10||2144 days||5%|
|Tobias Becker||10/10||2469 days||4%|
|Maria-Julia Frilaj||10/10||2769 days||3%|
|Ann Wilson||10/10||2778 days||3%|
|Kathrin Deichmann||9/10||2797 days||3%|
|Natalie Boehm||10/10||2820 days||3%|
|Evyatar Karni||10/10||2854 days||3%|
|Gal Bero||10/10||2854 days||3%|
|Elly Zimmer||10/10||2858 days||2%|
|Omri Ifrsh||10/10||3132 days||2%|
|Michal Sturma||10/10||3143 days||2%|
|Katey Justice||10/10||3152 days||2%|
|Tanja Schlagermann||10/10||3159 days||2%|
|Alexander Mukasa||10/10||3159 days||2%|
|Arno Leleu||10/10||3166 days||1%|
|Fabian and Teresa||9/10||3178 days||1%|
|D Pieter||9/10||3245 days||1%|
|Hans Duerst||9/10||3528 days||0%|
|Marcel & Kim Meichtry||9/10||3528 days||0%|
|Dieter Mangold||9/10||3534 days||0%|
|Francis Corrigan||9/10||3552 days||0%|
|Monika & Roger||9/10||3564 days||0%|
|Jory Singer||10/10||3628 days||0%|
|Mark Walker||10/10||3876 days||2%|
|Malcolm McLean||9/10||3878 days||2%|
|Stefan Mudl||10/10||3878 days||2%|
|Tony & Marina Greenaway||8/10||3881 days||2%|
|Jol Balder||9/10||3904 days||2%|
|Judith K.||10/10||3906 days||2%|
|Victoria Slater||10/10||4227 days||2%|
|Birgit Farwig||10/10||4234 days||2%|
|Lukas Blaauw||8/10||4240 days||2%|
|Inbar Yizhar Barnea||10/10||4241 days||2%|
|Thirza & Roeland||9/10||4260 days||2%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Dolphin Watch does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.