Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Curio Bay Dolphin Watch.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick

Curio Bay Dolphin Watch

Valid Reviews

53 Valid Reviews

The Curio Bay Dolphin Watch experience has a total of 53 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 53 valid reviews:

Rating Count Percentage
10/10 31
58%
9/10 17
32%
8/10 3
6%
7/10 0
0%
6/10 0
0%
5/10 1
2%
4/10 1
2%
3/10 0
0%
2/10 0
0%
1/10 0
0%

93.58% Average

The raw data average (mean) for all the Curio Bay Dolphin Watch valid reviews is 93.58% and is based on 53 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

47 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 53 valid reviews, the experience has 47 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 47 face-to-face reviews:

Rating Count Percentage
10/10 28
60%
9/10 15
32%
8/10 3
6%
7/10 0
0%
6/10 0
0%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

94.47% Average

The raw data average (mean) for all the Curio Bay Dolphin Watch face-to-face reviews is 94.47% and is based on 47 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

78.31%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Justin White 4/10 603 days 100%
Rebecka 9/10 846 days 43%
S Weslake 10/10 1517 days 11%
Rikke Hessellund, Denmark 9/10 1548 days 11%
Marcal Serrallonga 10/10 2003 days 8%
Matthias Hottex 10/10 2257 days 7%
Jan Sojka 8/10 2257 days 7%
Leon Schotter 9/10 2279 days 7%
Rahel Baufeld 10/10 2286 days 7%
Lena Wesselink 10/10 2298 days 7%
Till 9/10 2331 days 7%
Roman and Liz 5/10 2356 days 5%
Ronja and Lena 10/10 2361 days 6%
Tobias Becker 10/10 2686 days 4%
Katarina 10/10 2980 days 3%
Charlotte 10/10 2980 days 3%
Vuillermet 10/10 2980 days 3%
Maria-Julia Frilaj 10/10 2986 days 3%
Ann Wilson 10/10 2995 days 3%
Kathrin Deichmann 9/10 3014 days 3%
Natalie Boehm 10/10 3037 days 2%
Evyatar Karni 10/10 3071 days 2%
Gal Bero 10/10 3071 days 2%
Elly Zimmer 10/10 3075 days 2%
Omri Ifrsh 10/10 3349 days 1%
Michal Sturma 10/10 3360 days 1%
Katey Justice 10/10 3369 days 1%
Tanja Schlagermann 10/10 3376 days 0%
Alexander Mukasa 10/10 3376 days 0%
Arno Leleu 10/10 3383 days 0%
Fabian and Teresa 9/10 3395 days 0%
D Pieter 9/10 3462 days 0%
Hans Duerst 9/10 3745 days 2%
Marcel & Kim Meichtry 9/10 3745 days 2%
Dieter Mangold 9/10 3751 days 2%
Francis Corrigan 9/10 3769 days 2%
Monika & Roger 9/10 3781 days 2%
Jory Singer 10/10 3845 days 2%
Christine 10/10 4086 days 2%
Oppenoorth 9/10 4093 days 2%
Mark Walker 10/10 4093 days 2%
Malcolm McLean 9/10 4095 days 2%
Stefan Mudl 10/10 4095 days 2%
Tony & Marina Greenaway 8/10 4098 days 2%
Jol Balder 9/10 4121 days 2%
Judith K. 10/10 4123 days 2%
Victoria Slater 10/10 4444 days 2%
Birgit Farwig 10/10 4451 days 2%
Lukas Blaauw 8/10 4457 days 2%
Inbar Yizhar Barnea 10/10 4458 days 2%
Thirza & Roeland 9/10 4477 days 2%
MiepS 9/10 4792 days 2%
johnst 10/10 4804 days 2%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Curio Bay Dolphin Watch does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

78%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.