Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Oparau Roadhouse and Bills Backpackers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Oparau Roadhouse and Bills Backpackers

Valid Reviews

27 Valid Reviews

The Oparau Roadhouse and Bills Backpackers experience has a total of 27 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 27 valid reviews:

Rating Count Percentage
10/10 17
63%
9/10 5
19%
8/10 2
7%
7/10 2
7%
6/10 0
0%
5/10 0
0%
4/10 1
4%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.22% Average

The raw data average (mean) for all the Oparau Roadhouse and Bills Backpackers valid reviews is 92.22% and is based on 27 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

8 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 27 valid reviews, the experience has 8 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 8 face-to-face reviews:

Rating Count Percentage
10/10 6
75%
9/10 1
13%
8/10 1
13%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.25% Average

The raw data average (mean) for all the Oparau Roadhouse and Bills Backpackers face-to-face reviews is 96.25% and is based on 8 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Justyna 10/10 82 days 98.93 100%
Don Strachan 9/10 82 days 98.93 100%
Luckyoleg 10/10 113 days 97.98 99%
Lizzievarley 9/10 113 days 97.98 99%
Steffi 9/10 143 days 96.76 98%
The Farrs 7/10 388 days 76.14 76%
Melanie 9/10 811 days 17.78 16%
Robbie Cotter 10/10 1008 days 6.2 4%
S Black 4/10 1117 days 4.62 2%
Sophie Turner 10/10 1189 days 4.87 3%
Hannah 10/10 1316 days 4.7 2%
Vincent Rushby 7/10 1534 days 4.4 2%
Melissa Morin 10/10 1581 days true 5.2 3%
rachaelandryan 10/10 1634 days 4.26 2%
Doreen Gendel 10/10 1828 days true 4.8 2%
Agathe Dupuis 10/10 1846 days true 4.77 2%
Roy Matthieu 9/10 1860 days true 4.74 2%
Cindy Benayoum 10/10 1860 days true 4.74 2%
Camille Gagnant 10/10 1898 days true 4.68 2%
Anne Collet 10/10 1901 days true 4.68 2%
Ngaire Jury 10/10 1908 days 3.89 2%
Johannes J 8/10 2030 days 3.72 1%
Ronet 10/10 2092 days 3.63 1%
Katrina Gamby 8/10 2226 days true 4.14 2%
auré bis 10/10 2242 days 3.43 1%
Peter 10/10 2639 days 2.88 0%
Shetim 10/10 2973 days 2.43 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Oparau Roadhouse and Bills Backpackers does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch