Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Oparau Roadhouse and Bills Backpackers.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
31 Valid Reviews
The Oparau Roadhouse and Bills Backpackers experience has a total of 32 reviews. There are 31 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 31 valid reviews:
The raw data average (mean) for all the Oparau Roadhouse and Bills Backpackers valid reviews is 92.58% and is based on 31 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
8 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 31 valid reviews, the experience has 8 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 8 face-to-face reviews:
The raw data average (mean) for all the Oparau Roadhouse and Bills Backpackers face-to-face reviews is 96.25% and is based on 8 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Boardwalk Blss||8/10||762 days||95%|
|Dave Kitson||10/10||914 days||44%|
|Don Strachan||9/10||1279 days||19%|
|The Farrs||7/10||1585 days||15%|
|Robbie Cotter||10/10||2205 days||11%|
|S Black||4/10||2314 days||7%|
|Sophie Turner||10/10||2386 days||9%|
|Vincent Rushby||7/10||2731 days||6%|
|Melissa Morin||10/10||2778 days||4%|
|Doreen Gendel||10/10||3025 days||3%|
|Agathe Dupuis||10/10||3043 days||2%|
|Roy Matthieu||9/10||3057 days||2%|
|Cindy Benayoum||10/10||3057 days||2%|
|Camille Gagnant||10/10||3095 days||2%|
|Anne Collet||10/10||3098 days||2%|
|Ngaire Jury||10/10||3105 days||3%|
|Johannes J||8/10||3227 days||2%|
|Katrina Gamby||8/10||3423 days||0%|
|auré bis||10/10||3439 days||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Oparau Roadhouse and Bills Backpackers does not meet the criteria for any of these adjustments to apply.
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.