Ranking Score Explained

Hello there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Oparau Roadhouse and Bills Backpackers.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Oparau Roadhouse and Bills Backpackers

Valid Reviews

31 Valid Reviews

The Oparau Roadhouse and Bills Backpackers experience has a total of 32 reviews. There are 31 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 31 valid reviews:

Rating Count Percentage
10/10 20
65%
9/10 5
16%
8/10 3
10%
7/10 2
6%
6/10 0
0%
5/10 0
0%
4/10 1
3%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.58% Average

The raw data average (mean) for all the Oparau Roadhouse and Bills Backpackers valid reviews is 92.58% and is based on 31 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

8 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 31 valid reviews, the experience has 8 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 8 face-to-face reviews:

Rating Count Percentage
10/10 6
75%
9/10 1
13%
8/10 1
13%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.25% Average

The raw data average (mean) for all the Oparau Roadhouse and Bills Backpackers face-to-face reviews is 96.25% and is based on 8 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.60%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Graham 10/10 762 days 100%
Boardwalk Blss 8/10 762 days 95%
Michaela 10/10 854 days 62%
Dave Kitson 10/10 914 days 44%
Justyna 10/10 1279 days 19%
Don Strachan 9/10 1279 days 19%
Luckyoleg 10/10 1310 days 19%
Lizzievarley 9/10 1310 days 19%
Steffi 9/10 1340 days 19%
The Farrs 7/10 1585 days 15%
Melanie 9/10 2008 days 13%
Robbie Cotter 10/10 2205 days 11%
S Black 4/10 2314 days 7%
Sophie Turner 10/10 2386 days 9%
Hannah 10/10 2513 days 8%
Vincent Rushby 7/10 2731 days 6%
Melissa Morin 10/10 2778 days 4%
rachaelandryan 10/10 2831 days 5%
Doreen Gendel 10/10 3025 days 3%
Agathe Dupuis 10/10 3043 days 2%
Roy Matthieu 9/10 3057 days 2%
Cindy Benayoum 10/10 3057 days 2%
Camille Gagnant 10/10 3095 days 2%
Anne Collet 10/10 3098 days 2%
Ngaire Jury 10/10 3105 days 3%
Johannes J 8/10 3227 days 2%
Ronet 10/10 3289 days 1%
Katrina Gamby 8/10 3423 days 0%
auré bis 10/10 3439 days 0%
Peter 10/10 3836 days 3%
Shetim 10/10 4170 days 3%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Oparau Roadhouse and Bills Backpackers does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.