Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tapu Creek Campervan Park.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
53 Valid Reviews
The Tapu Creek Campervan Park experience has a total of 55 reviews. There are 53 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 53 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 valid reviews:
The raw data average (mean) for all the Tapu Creek Campervan Park valid reviews is 94.15% and is based on 53 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Michelle and Tony||10/10||638 days||38.09||40%|
|Maartje Mulders||10/10||1305 days||4.59||5%|
|Ninja Doerrenbaecher||10/10||1318 days||4.56||5%|
|Nina Heyder||9/10||1765 days||3.69||4%|
|Wout van Dijk||6/10||1821 days||2.97||3%|
|Suzanne Vermeulen||6/10||1857 days||2.91||3%|
|Lionel C.||9/10||1887 days||3.45||4%|
|Helen Ameis||9/10||2015 days||3.2||3%|
|Fleur Oskamp||7/10||2037 days||2.87||3%|
|Roland Oldengarm||9/10||2087 days||3.06||3%|
|jamie schneider||10/10||2099 days||3.04||3%|
|Lisa Sproll||10/10||2099 days||3.04||3%|
|Julie Parent||10/10||2130 days||2.97||3%|
|briar barry||10/10||2130 days||2.97||3%|
|tim winders||5/10||2344 days||2.07||2%|
|Daniel Capener||10/10||2344 days||2.56||3%|
|Andrew Young||10/10||2436 days||2.38||2%|
|Pru Casey||10/10||2495 days||2.26||2%|
|jonathan schaefer||9/10||2495 days||2.26||2%|
|Sibylle Frei||10/10||2495 days||2.26||2%|
|Achim E.||10/10||2526 days||2.2||2%|
|Donelle Whitaker||10/10||2537 days||2.18||2%|
|Petr Patek||10/10||2556 days||2.14||2%|
|Mandy W||10/10||2556 days||2.14||2%|
|Chung yui Li||10/10||2587 days||2.08||2%|
|Marek Kam||10/10||2587 days||2.08||2%|
|Gwen Dubuc||10/10||2587 days||2.08||2%|
|Team Kim&James||9/10||2648 days||1.96||2%|
|Kévin Lesage||10/10||2801 days||1.66||2%|
|Stefan Weber||10/10||2801 days||1.66||2%|
|Emily Sweetman||9/10||2801 days||1.66||2%|
|Archana Shrestha||10/10||2801 days||1.66||2%|
|K B||10/10||2801 days||1.66||2%|
|fiona schuler||10/10||2860 days||1.55||2%|
|Kim Jones||10/10||2860 days||1.55||2%|
|Leane Barry||10/10||2860 days||1.55||2%|
|Hannah Ruiter||10/10||2860 days||1.55||2%|
|Verne Heath||10/10||3180 days||0.92||1%|
|Erica Moorhouse||8/10||3537 days||0.21||0%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Tapu Creek Campervan Park experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 50 days. However the Tapu Creek Campervan Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Tapu Creek Campervan Park experience has been adjusted for 124 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.