Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 255 days | 100% |
| Susan Boyton | 10/10 | 255 days | 100% |
| Anna T | 4/10 | 285 days | 65% |
| Steve | 6/10 | 375 days | 82% |
| Glenda | 1/10 | 497 days | 36% |
| Taylor | 10/10 | 620 days | 81% |
| Ka Gill | 9/10 | 620 days | 80% |
| Rachel | 10/10 | 710 days | 74% |
| Jim Dodd | 10/10 | 741 days | 71% |
| Paul | 1/10 | 741 days | 29% |
| Chris | 8/10 | 802 days | 64% |
| Andre Castro | 10/10 | 863 days | 60% |
| Donna Harbidge | 10/10 | 863 days | 60% |
| Kelsey | 10/10 | 955 days | 50% |
| Christa | 10/10 | 955 days | 50% |
| J. Roesener | 10/10 | 986 days | 47% |
| Maggie Hirt | 10/10 | 986 days | 47% |
| 小B | 9/10 | 1016 days | 44% |
| Beswick Family | 10/10 | 1016 days | 44% |
| Kilee Leblanc | 10/10 | 1016 days | 44% |
| Daniel Bez | 10/10 | 1016 days | 44% |
| Marketa Sumara | 10/10 | 1137 days | 33% |
| Andy | 5/10 | 1137 days | 25% |
| Lottie | 10/10 | 1351 days | 18% |
| Eleanor and Keith | 10/10 | 1471 days | 13% |
| Caitlin | 9/10 | 1777 days | 5% |
| Hannah | 10/10 | 1989 days | 5% |
| David | 10/10 | 2050 days | 5% |
| Justin | 10/10 | 2142 days | 5% |
| Robert Adler | 10/10 | 2142 days | 5% |
| Liz Wade | 9/10 | 2170 days | 4% |
| Mika Feng | 10/10 | 2201 days | 4% |
| Natalie | 1/10 | 2202 days | 2% |
| Adam | 8/10 | 2263 days | 4% |
| Ayesha Solomon | 10/10 | 2263 days | 4% |
| Adrian Macdonald | 9/10 | 2293 days | 4% |
| Matilda | 10/10 | 2386 days | 4% |
| David | 10/10 | 2477 days | 4% |
| JM | 10/10 | 2477 days | 4% |
| Sarah Everett | 10/10 | 2477 days | 4% |
| kim thomas | 9/10 | 2508 days | 4% |
| Botond Seres | 10/10 | 2508 days | 4% |
| Sir Ed | 1/10 | 2535 days | 1% |
| Lucinda | 10/10 | 2536 days | 4% |
| Liz | 9/10 | 2567 days | 4% |
| Jyoti | 3/10 | 2598 days | 2% |
| Julie Barclay | 10/10 | 2598 days | 4% |
| Scooper | 10/10 | 2689 days | 3% |
| Jenny | 8/10 | 2812 days | 3% |
| Antony Wilson | 10/10 | 2841 days | 3% |
| S Becker | 10/10 | 2842 days | 3% |
| Matt | 10/10 | 2842 days | 3% |
| Antony Lewis | 10/10 | 2842 days | 3% |
| Richard | 9/10 | 2842 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2856 days | 2% |
| Nathaniel Bond | 10/10 | 2871 days | 2% |
| Carl Elliott | 10/10 | 2873 days | 3% |
| Bob | 10/10 | 2873 days | 3% |
| Nigel & Annie Dale | 10/10 | 2900 days | 3% |
| Luis Vigil Vidal | 10/10 | 2915 days | 2% |
| Helen Bond | 10/10 | 2932 days | 3% |
| Eversons | 9/10 | 2932 days | 3% |
| Maggie Crowe | 10/10 | 2948 days | 3% |
| Thomas Krasowski | 10/10 | 2950 days | 3% |
| Joe Barnett | 10/10 | 2972 days | 3% |
| Samantha Brewin | 10/10 | 3004 days | 3% |
| Jozef Pinkerton | 10/10 | 3044 days | 3% |
| Andy Dearman | 10/10 | 3074 days | 3% |
| Yee Ling Teo | 10/10 | 3185 days | 2% |
| Belinda Clarke | 10/10 | 3211 days | 2% |
| Jason Perks | 9/10 | 3244 days | 2% |
| Peter Armstrong | 9/10 | 3265 days | 2% |
| Victoria Strong | 10/10 | 3295 days | 2% |
| Rebecca Lindsey | 8/10 | 3296 days | 2% |
| Shelley Warkentin | 9/10 | 3327 days | 2% |
| Andries Lubbe | 10/10 | 3357 days | 2% |
| S Webb | 10/10 | 3357 days | 2% |
| Rik Wiel | 9/10 | 3379 days | 2% |
| Edward De Sousa | 10/10 | 3434 days | 2% |
| Stuart Jeffrey | 9/10 | 3449 days | 2% |
| Cameron Page | 10/10 | 3484 days | 2% |
| Michelle Cheyne | 10/10 | 3508 days | 2% |
| Anshuman Bhagwat | 5/10 | 3511 days | 1% |
| Jennifer Ellis | 8/10 | 3521 days | 2% |
| Bill Priddy | 8/10 | 3602 days | 2% |
| Belinda Horn | 10/10 | 3603 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3605 days | 2% |
| Helena Bond | 8/10 | 3608 days | 2% |
| Jane Louise Stokes | 8/10 | 3617 days | 1% |
| Alex Macdonald | 10/10 | 3631 days | 1% |
| Glinys Weller | 10/10 | 3649 days | 1% |
| Laura Daly | 10/10 | 3652 days | 1% |
| Stephanie Mouat | 9/10 | 3662 days | 1% |
| Sam Brydon | 10/10 | 3662 days | 1% |
| Yung Ok Yoo | 8/10 | 3664 days | 1% |
| Sarah Gurney | 8/10 | 3692 days | 1% |
| Janelle Sterling | 10/10 | 3721 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3723 days | 1% |
| Flurg McSpong | 10/10 | 3754 days | 1% |
| Mary Foster | 10/10 | 3784 days | 1% |
| Viki Ziemba | 10/10 | 3785 days | 1% |
| Jan mentink | 9/10 | 3810 days | 1% |
| Jan Mentink | 10/10 | 3812 days | 1% |
| Jane Monro | 10/10 | 3846 days | 1% |
| Sally Smith | 10/10 | 3876 days | 1% |
| Mark Sandbrook | 10/10 | 3937 days | 1% |
| Andrew Jones | 8/10 | 3968 days | 1% |
| Christine Andersen | 10/10 | 3968 days | 1% |
| Jan Collins | 10/10 | 3987 days | 1% |
| Andrew Stace | 10/10 | 4027 days | 1% |
| Christian Roerig | 10/10 | 4027 days | 1% |
| Elham Isari | 10/10 | 4078 days | 0% |
| SUE COLEMAN | 9/10 | 4088 days | 1% |
| Sidney Stokkers | 9/10 | 4119 days | 0% |
| Derek van Niekerk | 10/10 | 4181 days | 0% |
| Andrew Kermode | 10/10 | 4212 days | 0% |
| Michelle K | 10/10 | 4273 days | 0% |
| Eve Clemens | 10/10 | 4273 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4273 days | 0% |
| Mark Ovens | 10/10 | 4303 days | 0% |
| Heike Heller | 9/10 | 4312 days | 0% |
| Walter Neff | 10/10 | 4362 days | 0% |
| Marianne Bergstrøm Matzen | 10/10 | 4393 days | 1% |
| Susan Kirkham | 10/10 | 4393 days | 1% |
| Simon Heffer | 10/10 | 4393 days | 1% |
| Paul Wood | 9/10 | 4424 days | 1% |
| griff griffiths | 9/10 | 4424 days | 1% |
| J Murphy | 9/10 | 4454 days | 1% |
| Kiwix3 | 10/10 | 4485 days | 1% |
| I & K Urquhart | 10/10 | 4546 days | 1% |
| Gary Greenwell | 10/10 | 4577 days | 1% |
| Pierre Cinquin | 9/10 | 4626 days | 1% |
| Chris Quarre | 10/10 | 4638 days | 1% |
| M Morgan | 10/10 | 4668 days | 1% |
| Grantygrant | 10/10 | 4668 days | 1% |
| Ted Pointing | 10/10 | 4668 days | 1% |
| Ron Stenhouse | 10/10 | 4668 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4668 days | 1% |
| Peti 10 | 10/10 | 4699 days | 1% |
| Julian Roots | 9/10 | 4699 days | 1% |
| M Branche | 9/10 | 4701 days | 1% |
| Malgorzata | 10/10 | 4703 days | 1% |
| Michal | 10/10 | 4703 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4703 days | 1% |
| brian barran | 9/10 | 4727 days | 1% |
| Nigel Williams | 10/10 | 4758 days | 1% |
| William Notcutt | 10/10 | 4758 days | 1% |
| Moni Sangoi | 9/10 | 4758 days | 1% |
| paulchris | 10/10 | 4789 days | 1% |
| doepie277 | 10/10 | 4789 days | 1% |
| Frank and Suzanne | 9/10 | 4789 days | 1% |
| Alex Laidlaw | 10/10 | 4796 days | 1% |
| gigi29 | 10/10 | 4819 days | 1% |
| Anthony Croton | 10/10 | 4850 days | 1% |
| CollyLuke | 10/10 | 4880 days | 1% |
| Ryan J | 10/10 | 4880 days | 1% |
| sueadegizmo | 10/10 | 4972 days | 1% |
| Carlin | 10/10 | 4972 days | 1% |
| Adam_Heath | 10/10 | 4972 days | 1% |
| Waldo Andersen | 10/10 | 5033 days | 1% |
| Daniel Patricia | 10/10 | 5067 days | 1% |
| Mike & Julia Stone | 10/10 | 5069 days | 1% |
| Bottoms | 9/10 | 5074 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5075 days | 1% |
| Dieter Mangold | 9/10 | 5076 days | 1% |
| Lyn Deavin | 8/10 | 5076 days | 1% |
| Robert McIlraith | 10/10 | 5079 days | 1% |
| Marian Stolker | 10/10 | 5080 days | 1% |
| elaineandbob | 10/10 | 5093 days | 1% |
| Berry | 10/10 | 5166 days | 1% |
| Richard Lechevallier | 10/10 | 5172 days | 1% |
| qofd | 10/10 | 5369 days | 1% |
| Stephen Hunt | 10/10 | 5395 days | 1% |
| Weez18 | 10/10 | 5399 days | 1% |
| Karin Kueng | 10/10 | 5418 days | 1% |
| bryfrance | 10/10 | 5420 days | 1% |
| Ellie Thompson | 10/10 | 5422 days | 1% |
| Diane Johnston | 9/10 | 5423 days | 1% |
| Beat & Connie | 10/10 | 5424 days | 1% |
| Patrick Schaad | 9/10 | 5424 days | 1% |
| Adrian Beckett | 10/10 | 5426 days | 1% |
| Simon Vickers | 10/10 | 5429 days | 1% |
| Pein van Nosrt | 9/10 | 5429 days | 1% |
| LandJ | 9/10 | 5430 days | 1% |
| Eva Bock | 9/10 | 5433 days | 1% |
| Plomp | 9/10 | 5434 days | 1% |
| Eva Stauderova | 10/10 | 5449 days | 1% |
| Robert Smith | 10/10 | 5449 days | 1% |
| Bas Geerts | 9/10 | 5451 days | 1% |
| Derek Archibald | 9/10 | 5451 days | 1% |
| Kiefer Osterrieder | 10/10 | 5453 days | 1% |
| John Winter | 9/10 | 5820 days | 1% |
| glenmh | 10/10 | 5823 days | 1% |
| Steve Canner | 8/10 | 5823 days | 1% |
| Anne Heriot | 10/10 | 5835 days | 1% |
| catdonjaime | 10/10 | 5878 days | 1% |
| CarolB | 10/10 | 6163 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 44 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
1.87% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.