Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
193 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 198 reviews. There are 193 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 193 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 133 |
|
69% |
| 9/10 | 40 |
|
21% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.83% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.83% and is based on 193 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 193 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Glenda | 1/10 | 101 days | 42% |
| Taylor | 10/10 | 224 days | 100% |
| Ka Gill | 9/10 | 224 days | 99% |
| Rachel | 10/10 | 314 days | 97% |
| Jim Dodd | 10/10 | 345 days | 96% |
| Paul | 1/10 | 345 days | 39% |
| Chris | 8/10 | 406 days | 91% |
| Andre Castro | 10/10 | 467 days | 90% |
| Donna Harbidge | 10/10 | 467 days | 90% |
| Kelsey | 10/10 | 559 days | 85% |
| Christa | 10/10 | 559 days | 85% |
| J. Roesener | 10/10 | 590 days | 82% |
| Maggie Hirt | 10/10 | 590 days | 82% |
| 小B | 9/10 | 620 days | 80% |
| Beswick Family | 10/10 | 620 days | 80% |
| Kilee Leblanc | 10/10 | 620 days | 80% |
| Daniel Bez | 10/10 | 620 days | 80% |
| Marketa Sumara | 10/10 | 741 days | 71% |
| Andy | 5/10 | 741 days | 54% |
| Lottie | 10/10 | 955 days | 50% |
| Eleanor and Keith | 10/10 | 1075 days | 38% |
| Caitlin | 9/10 | 1381 days | 17% |
| Hannah | 10/10 | 1593 days | 8% |
| David | 10/10 | 1654 days | 7% |
| Justin | 10/10 | 1746 days | 5% |
| Robert Adler | 10/10 | 1746 days | 5% |
| Liz Wade | 9/10 | 1775 days | 5% |
| Mika Feng | 10/10 | 1806 days | 5% |
| Natalie | 1/10 | 1806 days | 2% |
| Adam | 8/10 | 1867 days | 5% |
| Ayesha Solomon | 10/10 | 1867 days | 5% |
| Adrian Macdonald | 9/10 | 1898 days | 5% |
| Matilda | 10/10 | 1990 days | 5% |
| David | 10/10 | 2081 days | 5% |
| JM | 10/10 | 2081 days | 5% |
| Sarah Everett | 10/10 | 2081 days | 5% |
| kim thomas | 9/10 | 2112 days | 4% |
| Botond Seres | 10/10 | 2112 days | 5% |
| Sir Ed | 1/10 | 2140 days | 2% |
| Lucinda | 10/10 | 2140 days | 4% |
| Liz | 9/10 | 2171 days | 4% |
| Jyoti | 3/10 | 2202 days | 2% |
| Julie Barclay | 10/10 | 2202 days | 4% |
| Scooper | 10/10 | 2293 days | 4% |
| Jenny | 8/10 | 2416 days | 4% |
| Antony Wilson | 10/10 | 2446 days | 4% |
| S Becker | 10/10 | 2446 days | 4% |
| Matt | 10/10 | 2446 days | 4% |
| Antony Lewis | 10/10 | 2446 days | 4% |
| Richard | 9/10 | 2446 days | 4% |
| Boguslaw MAKIELLO | 10/10 | 2460 days | 3% |
| Nathaniel Bond | 10/10 | 2475 days | 3% |
| Carl Elliott | 10/10 | 2477 days | 4% |
| Bob | 10/10 | 2477 days | 4% |
| Nigel & Annie Dale | 10/10 | 2505 days | 4% |
| Luis Vigil Vidal | 10/10 | 2519 days | 3% |
| Helen Bond | 10/10 | 2536 days | 4% |
| Eversons | 9/10 | 2536 days | 4% |
| Maggie Crowe | 10/10 | 2552 days | 4% |
| Thomas Krasowski | 10/10 | 2554 days | 4% |
| Joe Barnett | 10/10 | 2576 days | 4% |
| Samantha Brewin | 10/10 | 2608 days | 4% |
| Jozef Pinkerton | 10/10 | 2648 days | 3% |
| Andy Dearman | 10/10 | 2678 days | 3% |
| Yee Ling Teo | 10/10 | 2789 days | 3% |
| Belinda Clarke | 10/10 | 2815 days | 3% |
| Jason Perks | 9/10 | 2848 days | 3% |
| Peter Armstrong | 9/10 | 2870 days | 3% |
| Victoria Strong | 10/10 | 2899 days | 3% |
| Rebecca Lindsey | 8/10 | 2901 days | 3% |
| Shelley Warkentin | 9/10 | 2932 days | 3% |
| Andries Lubbe | 10/10 | 2962 days | 3% |
| S Webb | 10/10 | 2962 days | 3% |
| Rik Wiel | 9/10 | 2983 days | 3% |
| Edward De Sousa | 10/10 | 3038 days | 3% |
| Stuart Jeffrey | 9/10 | 3054 days | 3% |
| Cameron Page | 10/10 | 3088 days | 3% |
| Michelle Cheyne | 10/10 | 3112 days | 3% |
| Anshuman Bhagwat | 5/10 | 3115 days | 2% |
| Jennifer Ellis | 8/10 | 3125 days | 2% |
| Bill Priddy | 8/10 | 3207 days | 2% |
| Belinda Horn | 10/10 | 3207 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3209 days | 2% |
| Helena Bond | 8/10 | 3212 days | 2% |
| Jane Louise Stokes | 8/10 | 3221 days | 2% |
| Alex Macdonald | 10/10 | 3236 days | 2% |
| Glinys Weller | 10/10 | 3253 days | 2% |
| Laura Daly | 10/10 | 3256 days | 2% |
| Stephanie Mouat | 9/10 | 3267 days | 2% |
| Sam Brydon | 10/10 | 3267 days | 2% |
| Yung Ok Yoo | 8/10 | 3268 days | 2% |
| Sarah Gurney | 8/10 | 3296 days | 2% |
| Janelle Sterling | 10/10 | 3325 days | 2% |
| Thijs Zaadnoordijk | 10/10 | 3328 days | 2% |
| Flurg McSpong | 10/10 | 3359 days | 2% |
| Mary Foster | 10/10 | 3389 days | 2% |
| Viki Ziemba | 10/10 | 3389 days | 2% |
| Jan mentink | 9/10 | 3414 days | 2% |
| Jan Mentink | 10/10 | 3416 days | 2% |
| Jane Monro | 10/10 | 3451 days | 2% |
| Sally Smith | 10/10 | 3480 days | 2% |
| Mark Sandbrook | 10/10 | 3542 days | 2% |
| Andrew Jones | 8/10 | 3573 days | 2% |
| Christine Andersen | 10/10 | 3573 days | 2% |
| Jan Collins | 10/10 | 3591 days | 2% |
| Andrew Stace | 10/10 | 3632 days | 1% |
| Christian Roerig | 10/10 | 3632 days | 1% |
| Elham Isari | 10/10 | 3682 days | 1% |
| SUE COLEMAN | 9/10 | 3693 days | 1% |
| Sidney Stokkers | 9/10 | 3724 days | 1% |
| Derek van Niekerk | 10/10 | 3785 days | 1% |
| Andrew Kermode | 10/10 | 3816 days | 1% |
| Michelle K | 10/10 | 3877 days | 1% |
| Eve Clemens | 10/10 | 3877 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 3877 days | 1% |
| Mark Ovens | 10/10 | 3907 days | 1% |
| Heike Heller | 9/10 | 3916 days | 1% |
| Walter Neff | 10/10 | 3966 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 3997 days | 1% |
| Susan Kirkham | 10/10 | 3997 days | 1% |
| Simon Heffer | 10/10 | 3997 days | 1% |
| Paul Wood | 9/10 | 4028 days | 1% |
| griff griffiths | 9/10 | 4028 days | 1% |
| J Murphy | 9/10 | 4058 days | 1% |
| Kiwix3 | 10/10 | 4089 days | 1% |
| I & K Urquhart | 10/10 | 4150 days | 0% |
| Gary Greenwell | 10/10 | 4181 days | 0% |
| Pierre Cinquin | 9/10 | 4230 days | 0% |
| Chris Quarre | 10/10 | 4242 days | 0% |
| M Morgan | 10/10 | 4272 days | 0% |
| Grantygrant | 10/10 | 4272 days | 0% |
| Ted Pointing | 10/10 | 4272 days | 0% |
| Ron Stenhouse | 10/10 | 4272 days | 0% |
| Elizabeth Stenhouse | 10/10 | 4272 days | 0% |
| Peti 10 | 10/10 | 4303 days | 0% |
| Julian Roots | 9/10 | 4303 days | 0% |
| M Branche | 9/10 | 4305 days | 0% |
| Malgorzata | 10/10 | 4307 days | 0% |
| Michal | 10/10 | 4307 days | 0% |
| Przemystaw Tymizyszyn | 10/10 | 4307 days | 0% |
| brian barran | 9/10 | 4331 days | 0% |
| Nigel Williams | 10/10 | 4362 days | 0% |
| William Notcutt | 10/10 | 4362 days | 0% |
| Moni Sangoi | 9/10 | 4362 days | 0% |
| paulchris | 10/10 | 4393 days | 1% |
| doepie277 | 10/10 | 4393 days | 1% |
| Frank and Suzanne | 9/10 | 4393 days | 1% |
| Alex Laidlaw | 10/10 | 4400 days | 1% |
| gigi29 | 10/10 | 4423 days | 1% |
| Anthony Croton | 10/10 | 4454 days | 1% |
| CollyLuke | 10/10 | 4484 days | 1% |
| Ryan J | 10/10 | 4484 days | 1% |
| sueadegizmo | 10/10 | 4576 days | 1% |
| Carlin | 10/10 | 4576 days | 1% |
| Adam_Heath | 10/10 | 4576 days | 1% |
| Waldo Andersen | 10/10 | 4637 days | 1% |
| Daniel Patricia | 10/10 | 4671 days | 1% |
| Mike & Julia Stone | 10/10 | 4673 days | 1% |
| Bottoms | 9/10 | 4678 days | 1% |
| Hazel & Alan Damerell | 10/10 | 4679 days | 1% |
| Dieter Mangold | 9/10 | 4680 days | 1% |
| Lyn Deavin | 8/10 | 4680 days | 1% |
| Robert McIlraith | 10/10 | 4683 days | 1% |
| Marian Stolker | 10/10 | 4684 days | 1% |
| elaineandbob | 10/10 | 4697 days | 1% |
| Berry | 10/10 | 4770 days | 1% |
| Richard Lechevallier | 10/10 | 4776 days | 1% |
| qofd | 10/10 | 4973 days | 1% |
| Stephen Hunt | 10/10 | 4999 days | 1% |
| Weez18 | 10/10 | 5003 days | 1% |
| Karin Kueng | 10/10 | 5022 days | 1% |
| bryfrance | 10/10 | 5024 days | 1% |
| Ellie Thompson | 10/10 | 5026 days | 1% |
| Diane Johnston | 9/10 | 5027 days | 1% |
| Beat & Connie | 10/10 | 5028 days | 1% |
| Patrick Schaad | 9/10 | 5028 days | 1% |
| Adrian Beckett | 10/10 | 5030 days | 1% |
| Simon Vickers | 10/10 | 5033 days | 1% |
| Pein van Nosrt | 9/10 | 5033 days | 1% |
| LandJ | 9/10 | 5034 days | 1% |
| Eva Bock | 9/10 | 5037 days | 1% |
| Plomp | 9/10 | 5038 days | 1% |
| Eva Stauderova | 10/10 | 5053 days | 1% |
| Robert Smith | 10/10 | 5053 days | 1% |
| Bas Geerts | 9/10 | 5055 days | 1% |
| Derek Archibald | 9/10 | 5055 days | 1% |
| Kiefer Osterrieder | 10/10 | 5057 days | 1% |
| John Winter | 9/10 | 5424 days | 1% |
| glenmh | 10/10 | 5427 days | 1% |
| Steve Canner | 8/10 | 5427 days | 1% |
| Anne Heriot | 10/10 | 5439 days | 1% |
| catdonjaime | 10/10 | 5482 days | 1% |
| CarolB | 10/10 | 5767 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.77% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 87 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 84 | -1.71% |
| 85 | -1.73% |
| 86 | -1.75% |
| 87 | -1.77% |
| 88 | -1.79% |
| 89 | -1.81% |
| 90 | -1.83% |
| … | … |
Balancing Adjustment
0.95% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.