Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 233 days | 100% |
| Susan Boyton | 10/10 | 233 days | 100% |
| Anna T | 4/10 | 263 days | 65% |
| Steve | 6/10 | 353 days | 83% |
| Glenda | 1/10 | 475 days | 36% |
| Taylor | 10/10 | 598 days | 82% |
| Ka Gill | 9/10 | 598 days | 81% |
| Rachel | 10/10 | 688 days | 75% |
| Jim Dodd | 10/10 | 719 days | 73% |
| Paul | 1/10 | 719 days | 30% |
| Chris | 8/10 | 780 days | 66% |
| Andre Castro | 10/10 | 841 days | 62% |
| Donna Harbidge | 10/10 | 841 days | 62% |
| Kelsey | 10/10 | 933 days | 52% |
| Christa | 10/10 | 933 days | 52% |
| J. Roesener | 10/10 | 964 days | 49% |
| Maggie Hirt | 10/10 | 964 days | 49% |
| 小B | 9/10 | 994 days | 45% |
| Beswick Family | 10/10 | 994 days | 46% |
| Kilee Leblanc | 10/10 | 994 days | 46% |
| Daniel Bez | 10/10 | 994 days | 46% |
| Marketa Sumara | 10/10 | 1115 days | 35% |
| Andy | 5/10 | 1115 days | 27% |
| Lottie | 10/10 | 1329 days | 20% |
| Eleanor and Keith | 10/10 | 1449 days | 13% |
| Caitlin | 9/10 | 1755 days | 5% |
| Hannah | 10/10 | 1967 days | 5% |
| David | 10/10 | 2028 days | 5% |
| Justin | 10/10 | 2120 days | 5% |
| Robert Adler | 10/10 | 2120 days | 5% |
| Liz Wade | 9/10 | 2149 days | 4% |
| Mika Feng | 10/10 | 2180 days | 4% |
| Natalie | 1/10 | 2180 days | 2% |
| Adam | 8/10 | 2241 days | 4% |
| Ayesha Solomon | 10/10 | 2241 days | 4% |
| Adrian Macdonald | 9/10 | 2272 days | 4% |
| Matilda | 10/10 | 2364 days | 4% |
| David | 10/10 | 2455 days | 4% |
| JM | 10/10 | 2455 days | 4% |
| Sarah Everett | 10/10 | 2455 days | 4% |
| kim thomas | 9/10 | 2486 days | 4% |
| Botond Seres | 10/10 | 2486 days | 4% |
| Sir Ed | 1/10 | 2514 days | 2% |
| Lucinda | 10/10 | 2514 days | 4% |
| Liz | 9/10 | 2545 days | 4% |
| Jyoti | 3/10 | 2576 days | 2% |
| Julie Barclay | 10/10 | 2576 days | 4% |
| Scooper | 10/10 | 2667 days | 3% |
| Jenny | 8/10 | 2790 days | 3% |
| Antony Wilson | 10/10 | 2820 days | 3% |
| S Becker | 10/10 | 2820 days | 3% |
| Matt | 10/10 | 2820 days | 3% |
| Antony Lewis | 10/10 | 2820 days | 3% |
| Richard | 9/10 | 2820 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2834 days | 2% |
| Nathaniel Bond | 10/10 | 2849 days | 2% |
| Carl Elliott | 10/10 | 2851 days | 3% |
| Bob | 10/10 | 2851 days | 3% |
| Nigel & Annie Dale | 10/10 | 2879 days | 3% |
| Luis Vigil Vidal | 10/10 | 2893 days | 2% |
| Helen Bond | 10/10 | 2910 days | 3% |
| Eversons | 9/10 | 2910 days | 3% |
| Maggie Crowe | 10/10 | 2926 days | 3% |
| Thomas Krasowski | 10/10 | 2928 days | 3% |
| Joe Barnett | 10/10 | 2950 days | 3% |
| Samantha Brewin | 10/10 | 2982 days | 3% |
| Jozef Pinkerton | 10/10 | 3022 days | 3% |
| Andy Dearman | 10/10 | 3052 days | 3% |
| Yee Ling Teo | 10/10 | 3163 days | 2% |
| Belinda Clarke | 10/10 | 3189 days | 2% |
| Jason Perks | 9/10 | 3222 days | 2% |
| Peter Armstrong | 9/10 | 3244 days | 2% |
| Victoria Strong | 10/10 | 3273 days | 2% |
| Rebecca Lindsey | 8/10 | 3275 days | 2% |
| Shelley Warkentin | 9/10 | 3306 days | 2% |
| Andries Lubbe | 10/10 | 3336 days | 2% |
| S Webb | 10/10 | 3336 days | 2% |
| Rik Wiel | 9/10 | 3357 days | 2% |
| Edward De Sousa | 10/10 | 3412 days | 2% |
| Stuart Jeffrey | 9/10 | 3428 days | 2% |
| Cameron Page | 10/10 | 3462 days | 2% |
| Michelle Cheyne | 10/10 | 3486 days | 2% |
| Anshuman Bhagwat | 5/10 | 3489 days | 1% |
| Jennifer Ellis | 8/10 | 3499 days | 2% |
| Bill Priddy | 8/10 | 3581 days | 2% |
| Belinda Horn | 10/10 | 3581 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3583 days | 2% |
| Helena Bond | 8/10 | 3586 days | 2% |
| Jane Louise Stokes | 8/10 | 3595 days | 2% |
| Alex Macdonald | 10/10 | 3610 days | 2% |
| Glinys Weller | 10/10 | 3627 days | 2% |
| Laura Daly | 10/10 | 3630 days | 1% |
| Stephanie Mouat | 9/10 | 3641 days | 1% |
| Sam Brydon | 10/10 | 3641 days | 1% |
| Yung Ok Yoo | 8/10 | 3642 days | 1% |
| Sarah Gurney | 8/10 | 3670 days | 1% |
| Janelle Sterling | 10/10 | 3699 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3702 days | 1% |
| Flurg McSpong | 10/10 | 3733 days | 1% |
| Mary Foster | 10/10 | 3763 days | 1% |
| Viki Ziemba | 10/10 | 3763 days | 1% |
| Jan mentink | 9/10 | 3788 days | 1% |
| Jan Mentink | 10/10 | 3790 days | 1% |
| Jane Monro | 10/10 | 3825 days | 1% |
| Sally Smith | 10/10 | 3854 days | 1% |
| Mark Sandbrook | 10/10 | 3916 days | 1% |
| Andrew Jones | 8/10 | 3947 days | 1% |
| Christine Andersen | 10/10 | 3947 days | 1% |
| Jan Collins | 10/10 | 3965 days | 1% |
| Andrew Stace | 10/10 | 4006 days | 1% |
| Christian Roerig | 10/10 | 4006 days | 1% |
| Elham Isari | 10/10 | 4056 days | 1% |
| SUE COLEMAN | 9/10 | 4067 days | 1% |
| Sidney Stokkers | 9/10 | 4098 days | 1% |
| Derek van Niekerk | 10/10 | 4159 days | 0% |
| Andrew Kermode | 10/10 | 4190 days | 0% |
| Michelle K | 10/10 | 4251 days | 0% |
| Eve Clemens | 10/10 | 4251 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4251 days | 0% |
| Mark Ovens | 10/10 | 4281 days | 0% |
| Heike Heller | 9/10 | 4290 days | 0% |
| Walter Neff | 10/10 | 4340 days | 0% |
| Marianne Bergstrøm Matzen | 10/10 | 4371 days | 0% |
| Susan Kirkham | 10/10 | 4371 days | 0% |
| Simon Heffer | 10/10 | 4371 days | 0% |
| Paul Wood | 9/10 | 4402 days | 1% |
| griff griffiths | 9/10 | 4402 days | 1% |
| J Murphy | 9/10 | 4432 days | 1% |
| Kiwix3 | 10/10 | 4463 days | 1% |
| I & K Urquhart | 10/10 | 4524 days | 1% |
| Gary Greenwell | 10/10 | 4555 days | 1% |
| Pierre Cinquin | 9/10 | 4604 days | 1% |
| Chris Quarre | 10/10 | 4616 days | 1% |
| M Morgan | 10/10 | 4646 days | 1% |
| Grantygrant | 10/10 | 4646 days | 1% |
| Ted Pointing | 10/10 | 4646 days | 1% |
| Ron Stenhouse | 10/10 | 4646 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4646 days | 1% |
| Peti 10 | 10/10 | 4677 days | 1% |
| Julian Roots | 9/10 | 4677 days | 1% |
| M Branche | 9/10 | 4679 days | 1% |
| Malgorzata | 10/10 | 4681 days | 1% |
| Michal | 10/10 | 4681 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4681 days | 1% |
| brian barran | 9/10 | 4705 days | 1% |
| Nigel Williams | 10/10 | 4736 days | 1% |
| William Notcutt | 10/10 | 4736 days | 1% |
| Moni Sangoi | 9/10 | 4736 days | 1% |
| paulchris | 10/10 | 4767 days | 1% |
| doepie277 | 10/10 | 4767 days | 1% |
| Frank and Suzanne | 9/10 | 4767 days | 1% |
| Alex Laidlaw | 10/10 | 4774 days | 1% |
| gigi29 | 10/10 | 4797 days | 1% |
| Anthony Croton | 10/10 | 4828 days | 1% |
| CollyLuke | 10/10 | 4858 days | 1% |
| Ryan J | 10/10 | 4858 days | 1% |
| sueadegizmo | 10/10 | 4950 days | 1% |
| Carlin | 10/10 | 4950 days | 1% |
| Adam_Heath | 10/10 | 4950 days | 1% |
| Waldo Andersen | 10/10 | 5011 days | 1% |
| Daniel Patricia | 10/10 | 5045 days | 1% |
| Mike & Julia Stone | 10/10 | 5047 days | 1% |
| Bottoms | 9/10 | 5052 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5053 days | 1% |
| Dieter Mangold | 9/10 | 5054 days | 1% |
| Lyn Deavin | 8/10 | 5054 days | 1% |
| Robert McIlraith | 10/10 | 5057 days | 1% |
| Marian Stolker | 10/10 | 5058 days | 1% |
| elaineandbob | 10/10 | 5071 days | 1% |
| Berry | 10/10 | 5144 days | 1% |
| Richard Lechevallier | 10/10 | 5150 days | 1% |
| qofd | 10/10 | 5347 days | 1% |
| Stephen Hunt | 10/10 | 5373 days | 1% |
| Weez18 | 10/10 | 5377 days | 1% |
| Karin Kueng | 10/10 | 5396 days | 1% |
| bryfrance | 10/10 | 5398 days | 1% |
| Ellie Thompson | 10/10 | 5400 days | 1% |
| Diane Johnston | 9/10 | 5401 days | 1% |
| Beat & Connie | 10/10 | 5402 days | 1% |
| Patrick Schaad | 9/10 | 5402 days | 1% |
| Adrian Beckett | 10/10 | 5404 days | 1% |
| Simon Vickers | 10/10 | 5407 days | 1% |
| Pein van Nosrt | 9/10 | 5407 days | 1% |
| LandJ | 9/10 | 5408 days | 1% |
| Eva Bock | 9/10 | 5411 days | 1% |
| Plomp | 9/10 | 5412 days | 1% |
| Eva Stauderova | 10/10 | 5427 days | 1% |
| Robert Smith | 10/10 | 5427 days | 1% |
| Bas Geerts | 9/10 | 5429 days | 1% |
| Derek Archibald | 9/10 | 5429 days | 1% |
| Kiefer Osterrieder | 10/10 | 5431 days | 1% |
| John Winter | 9/10 | 5798 days | 1% |
| glenmh | 10/10 | 5801 days | 1% |
| Steve Canner | 8/10 | 5801 days | 1% |
| Anne Heriot | 10/10 | 5813 days | 1% |
| catdonjaime | 10/10 | 5856 days | 1% |
| CarolB | 10/10 | 6141 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 41 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.98% |
| 198 | -4.00% |
| 199 | -4.02% |
| 200 | -4.04% |
| 201 | -4.06% |
| 202 | -4.08% |
| 203 | -4.10% |
| … | … |
Balancing Adjustment
1.85% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.