Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Nick Morrison

Rankers owner

Jacksons Retreat Campervan Holiday Park

Valid Reviews

171 Valid Reviews

The Jacksons Retreat Campervan Holiday Park experience has a total of 175 reviews. There are 171 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 171 valid reviews:

Rating Count Percentage
10/10 118
69%
9/10 37
22%
8/10 12
7%
7/10 0
0%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 2
1%

94.68% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 94.68% and is based on 171 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 171 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 30
67%
9/10 14
31%
8/10 1
2%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.44% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.02%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Hannah 10/10 91 days 98.69 100%
David 10/10 152 days 96.34 98%
Justin 10/10 244 days 90.57 92%
Robert Adler 10/10 244 days 90.57 92%
Liz Wade 9/10 273 days 88.19 89%
Mika Feng 10/10 304 days 85.36 86%
Natalie 1/10 304 days 62.31 63%
Adam 8/10 365 days 74.94 76%
Ayesha Solomon 10/10 365 days 78.89 80%
Adrian Macdonald 9/10 396 days 75.15 76%
Matilda 10/10 488 days 62.26 63%
David 10/10 579 days 47.19 48%
JM 10/10 579 days 47.19 48%
Sarah Everett 10/10 579 days 47.19 48%
kim thomas 9/10 610 days 42.27 43%
Botond Seres 10/10 610 days 42.27 43%
Sir Ed 1/10 638 days 27.81 28%
Lucinda 10/10 638 days 38.09 39%
Liz 9/10 669 days 33.76 34%
Jyoti 3/10 700 days 22.89 23%
Julie Barclay 10/10 700 days 29.72 30%
Scooper 10/10 791 days 19.64 20%
Jenny 8/10 914 days 9.68 10%
Antony Wilson 10/10 944 days 8.61 9%
S Becker 10/10 944 days 8.61 9%
Matt 10/10 944 days 8.61 9%
Antony Lewis 10/10 944 days 8.61 9%
Richard 9/10 944 days 8.61 9%
Boguslaw MAKIELLO 10/10 958 days true 7.97 8%
Nathaniel Bond 10/10 973 days true 7.36 7%
Carl Elliott 10/10 975 days 7.28 7%
Bob 10/10 975 days 7.28 7%
Nigel & Annie Dale 10/10 1003 days 6.34 6%
Luis Vigil Vidal 10/10 1017 days true 5.96 6%
Helen Bond 10/10 1034 days 5.59 6%
Eversons 9/10 1034 days 5.59 6%
Maggie Crowe 10/10 1050 days 5.32 5%
Thomas Krasowski 10/10 1052 days 5.29 5%
Joe Barnett 10/10 1074 days 5.07 5%
Samantha Brewin 10/10 1106 days 4.98 5%
Jozef Pinkerton 10/10 1146 days 4.9 5%
Andy Dearman 10/10 1176 days 4.84 5%
Yee Ling Teo 10/10 1287 days 4.62 5%
Belinda Clarke 10/10 1313 days 4.57 5%
Jason Perks 9/10 1346 days 4.51 5%
Peter Armstrong 9/10 1368 days 4.47 5%
Victoria Strong 10/10 1397 days 4.41 4%
Rebecca Lindsey 8/10 1399 days 4.18 4%
Shelley Warkentin 9/10 1430 days 4.34 4%
Andries Lubbe 10/10 1460 days 4.29 4%
S Webb 10/10 1460 days 4.29 4%
Rik Wiel 9/10 1481 days 4.24 4%
Edward De Sousa 10/10 1536 days 4.14 4%
Stuart Jeffrey 9/10 1552 days 4.11 4%
Cameron Page 10/10 1586 days 4.04 4%
Michelle Cheyne 10/10 1610 days 3.99 4%
Anshuman Bhagwat 5/10 1613 days 3.23 3%
Jennifer Ellis 8/10 1623 days 3.77 4%
Bill Priddy 8/10 1705 days 3.62 4%
Belinda Horn 10/10 1705 days 3.81 4%
Ann-Catherine Deblon 9/10 1707 days 3.8 4%
Helena Bond 8/10 1710 days 3.61 4%
Jane Louise Stokes 8/10 1719 days 3.59 4%
Alex Macdonald 10/10 1734 days 3.75 4%
Glinys Weller 10/10 1751 days 3.72 4%
Laura Daly 10/10 1754 days 3.71 4%
Stephanie Mouat 9/10 1765 days 3.69 4%
Sam Brydon 10/10 1765 days 3.69 4%
Yung Ok Yoo 8/10 1766 days 3.5 4%
Sarah Gurney 8/10 1794 days 3.45 3%
Janelle Sterling 10/10 1823 days 3.58 4%
Thijs Zaadnoordijk 10/10 1826 days 3.57 4%
Flurg McSpong 10/10 1857 days 3.51 4%
Mary Foster 10/10 1887 days 3.45 3%
Viki Ziemba 10/10 1887 days 3.45 3%
Jan mentink 9/10 1912 days 3.4 3%
Jan Mentink 10/10 1914 days 3.4 3%
Jane Monro 10/10 1949 days 3.33 3%
Sally Smith 10/10 1978 days 3.27 3%
Mark Sandbrook 10/10 2040 days 3.15 3%
Andrew Jones 8/10 2071 days 2.94 3%
Christine Andersen 10/10 2071 days 3.09 3%
Jan Collins 10/10 2089 days 3.05 3%
Andrew Stace 10/10 2130 days 2.97 3%
Christian Roerig 10/10 2130 days 2.97 3%
Elham Isari 10/10 2180 days true 2.88 3%
SUE COLEMAN 9/10 2191 days 2.86 3%
Sidney Stokkers 9/10 2222 days 2.79 3%
Derek van Niekerk 10/10 2283 days 2.68 3%
Andrew Kermode 10/10 2314 days 2.61 3%
Michelle K 10/10 2375 days 2.5 3%
Eve Clemens 10/10 2375 days 2.5 3%
Ara Moore-Tuwhangai 10/10 2375 days 2.5 3%
Mark Ovens 10/10 2405 days 2.44 2%
Heike Heller 9/10 2414 days true 2.42 2%
Walter Neff 10/10 2464 days 2.32 2%
Marianne Bergstrøm Matzen 10/10 2495 days 2.26 2%
Susan Kirkham 10/10 2495 days 2.26 2%
Simon Heffer 10/10 2495 days 2.26 2%
Paul Wood 9/10 2526 days 2.2 2%
griff griffiths 9/10 2526 days 2.2 2%
J Murphy 9/10 2556 days 2.14 2%
Kiwix3 10/10 2587 days 2.08 2%
I & K Urquhart 10/10 2648 days 1.96 2%
Gary Greenwell 10/10 2679 days 1.9 2%
Pierre Cinquin 9/10 2728 days true 1.8 2%
Chris Quarre 10/10 2740 days 1.78 2%
M Morgan 10/10 2770 days 1.72 2%
Grantygrant 10/10 2770 days 1.72 2%
Ted Pointing 10/10 2770 days 1.72 2%
Ron Stenhouse 10/10 2770 days true 1.72 2%
Elizabeth Stenhouse 10/10 2770 days true 1.72 2%
Peti 10 10/10 2801 days 1.66 2%
Julian Roots 9/10 2801 days 1.66 2%
M Branche 9/10 2803 days true 1.66 2%
Malgorzata 10/10 2805 days true 1.65 2%
Michal 10/10 2805 days true 1.65 2%
Przemystaw Tymizyszyn 10/10 2805 days true 1.65 2%
brian barran 9/10 2829 days 1.61 2%
Nigel Williams 10/10 2860 days 1.55 2%
William Notcutt 10/10 2860 days 1.55 2%
Moni Sangoi 9/10 2860 days 1.55 2%
paulchris 10/10 2891 days 1.49 2%
doepie277 10/10 2891 days 1.49 2%
Frank and Suzanne 9/10 2891 days true 1.49 2%
Alex Laidlaw 10/10 2898 days true 1.47 1%
gigi29 10/10 2921 days 1.43 1%
Anthony Croton 10/10 2952 days 1.37 1%
CollyLuke 10/10 2982 days 1.31 1%
Ryan J 10/10 2982 days 1.31 1%
sueadegizmo 10/10 3074 days 1.13 1%
Carlin 10/10 3074 days 1.13 1%
Adam_Heath 10/10 3074 days 1.13 1%
Waldo Andersen 10/10 3135 days 1.01 1%
Daniel Patricia 10/10 3169 days true 0.94 1%
Mike & Julia Stone 10/10 3171 days true 0.94 1%
Bottoms 9/10 3176 days true 0.93 1%
Hazel & Alan Damerell 10/10 3177 days true 0.93 1%
Dieter Mangold 9/10 3178 days true 0.92 1%
Lyn Deavin 8/10 3178 days true 0.88 1%
Robert McIlraith 10/10 3181 days true 0.92 1%
Marian Stolker 10/10 3182 days true 0.92 1%
elaineandbob 10/10 3195 days 0.89 1%
Berry 10/10 3268 days true 0.75 1%
Richard Lechevallier 10/10 3274 days true 0.74 1%
qofd 10/10 3471 days 0.35 0%
Stephen Hunt 10/10 3497 days true 0.3 0%
Weez18 10/10 3501 days 0.29 0%
Karin Kueng 10/10 3520 days true 0.25 0%
bryfrance 10/10 3522 days true 0.25 0%
Ellie Thompson 10/10 3524 days true 0.25 0%
Diane Johnston 9/10 3525 days true 0.24 0%
Beat & Connie 10/10 3526 days true 0.24 0%
Patrick Schaad 9/10 3526 days true 0.24 0%
Adrian Beckett 10/10 3528 days true 0.24 0%
Simon Vickers 10/10 3531 days true 0.23 0%
Pein van Nosrt 9/10 3531 days true 0.23 0%
LandJ 9/10 3532 days 0.23 0%
Eva Bock 9/10 3535 days true 0.23 0%
Plomp 9/10 3536 days true 0.22 0%
Eva Stauderova 10/10 3551 days true 0.19 0%
Robert Smith 10/10 3551 days true 0.19 0%
Bas Geerts 9/10 3553 days true 0.19 0%
Derek Archibald 9/10 3553 days true 0.19 0%
Kiefer Osterrieder 10/10 3555 days true 0.19 0%
John Winter 9/10 3922 days true 0.0 0%
glenmh 10/10 3925 days 0.0 0%
Steve Canner 8/10 3925 days 0.0 0%
Anne Heriot 10/10 3937 days true 0.0 0%
catdonjaime 10/10 3980 days true 0.0 0%
CarolB 10/10 4265 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.27% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 50 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 66 days. Adjustments are according to the following table.

Days Adjustment
63 -1.21%
64 -1.23%
65 -1.25%
66 -1.27%
67 -1.29%
68 -1.31%
69 -1.33%

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.