Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 295 days | 100% |
| Susan Boyton | 10/10 | 295 days | 100% |
| Anna T | 4/10 | 325 days | 65% |
| Steve | 6/10 | 415 days | 82% |
| Glenda | 1/10 | 537 days | 36% |
| Taylor | 10/10 | 660 days | 79% |
| Ka Gill | 9/10 | 660 days | 78% |
| Rachel | 10/10 | 750 days | 71% |
| Jim Dodd | 10/10 | 781 days | 69% |
| Paul | 1/10 | 781 days | 28% |
| Chris | 8/10 | 842 days | 61% |
| Andre Castro | 10/10 | 903 days | 56% |
| Donna Harbidge | 10/10 | 903 days | 56% |
| Kelsey | 10/10 | 995 days | 47% |
| Christa | 10/10 | 995 days | 47% |
| J. Roesener | 10/10 | 1026 days | 44% |
| Maggie Hirt | 10/10 | 1026 days | 44% |
| 小B | 9/10 | 1056 days | 40% |
| Beswick Family | 10/10 | 1056 days | 41% |
| Kilee Leblanc | 10/10 | 1056 days | 41% |
| Daniel Bez | 10/10 | 1056 days | 41% |
| Marketa Sumara | 10/10 | 1177 days | 30% |
| Andy | 5/10 | 1177 days | 23% |
| Lottie | 10/10 | 1391 days | 17% |
| Eleanor and Keith | 10/10 | 1511 days | 11% |
| Caitlin | 9/10 | 1817 days | 5% |
| Hannah | 10/10 | 2029 days | 5% |
| David | 10/10 | 2090 days | 5% |
| Justin | 10/10 | 2182 days | 4% |
| Robert Adler | 10/10 | 2182 days | 4% |
| Liz Wade | 9/10 | 2211 days | 4% |
| Mika Feng | 10/10 | 2242 days | 4% |
| Natalie | 1/10 | 2242 days | 2% |
| Adam | 8/10 | 2303 days | 4% |
| Ayesha Solomon | 10/10 | 2303 days | 4% |
| Adrian Macdonald | 9/10 | 2334 days | 4% |
| Matilda | 10/10 | 2426 days | 4% |
| David | 10/10 | 2517 days | 4% |
| JM | 10/10 | 2517 days | 4% |
| Sarah Everett | 10/10 | 2517 days | 4% |
| kim thomas | 9/10 | 2548 days | 4% |
| Botond Seres | 10/10 | 2548 days | 4% |
| Sir Ed | 1/10 | 2576 days | 1% |
| Lucinda | 10/10 | 2576 days | 4% |
| Liz | 9/10 | 2607 days | 4% |
| Jyoti | 3/10 | 2638 days | 2% |
| Julie Barclay | 10/10 | 2638 days | 4% |
| Scooper | 10/10 | 2729 days | 3% |
| Jenny | 8/10 | 2852 days | 3% |
| Antony Wilson | 10/10 | 2882 days | 3% |
| S Becker | 10/10 | 2882 days | 3% |
| Matt | 10/10 | 2882 days | 3% |
| Antony Lewis | 10/10 | 2882 days | 3% |
| Richard | 9/10 | 2882 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2896 days | 2% |
| Nathaniel Bond | 10/10 | 2911 days | 2% |
| Carl Elliott | 10/10 | 2913 days | 3% |
| Bob | 10/10 | 2913 days | 3% |
| Nigel & Annie Dale | 10/10 | 2941 days | 3% |
| Luis Vigil Vidal | 10/10 | 2955 days | 2% |
| Helen Bond | 10/10 | 2972 days | 3% |
| Eversons | 9/10 | 2972 days | 3% |
| Maggie Crowe | 10/10 | 2988 days | 3% |
| Thomas Krasowski | 10/10 | 2990 days | 3% |
| Joe Barnett | 10/10 | 3012 days | 3% |
| Samantha Brewin | 10/10 | 3044 days | 3% |
| Jozef Pinkerton | 10/10 | 3084 days | 3% |
| Andy Dearman | 10/10 | 3114 days | 3% |
| Yee Ling Teo | 10/10 | 3225 days | 2% |
| Belinda Clarke | 10/10 | 3251 days | 2% |
| Jason Perks | 9/10 | 3284 days | 2% |
| Peter Armstrong | 9/10 | 3306 days | 2% |
| Victoria Strong | 10/10 | 3335 days | 2% |
| Rebecca Lindsey | 8/10 | 3337 days | 2% |
| Shelley Warkentin | 9/10 | 3368 days | 2% |
| Andries Lubbe | 10/10 | 3398 days | 2% |
| S Webb | 10/10 | 3398 days | 2% |
| Rik Wiel | 9/10 | 3419 days | 2% |
| Edward De Sousa | 10/10 | 3474 days | 2% |
| Stuart Jeffrey | 9/10 | 3490 days | 2% |
| Cameron Page | 10/10 | 3524 days | 2% |
| Michelle Cheyne | 10/10 | 3548 days | 2% |
| Anshuman Bhagwat | 5/10 | 3551 days | 1% |
| Jennifer Ellis | 8/10 | 3561 days | 2% |
| Bill Priddy | 8/10 | 3643 days | 1% |
| Belinda Horn | 10/10 | 3643 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3645 days | 1% |
| Helena Bond | 8/10 | 3648 days | 1% |
| Jane Louise Stokes | 8/10 | 3657 days | 1% |
| Alex Macdonald | 10/10 | 3672 days | 1% |
| Glinys Weller | 10/10 | 3689 days | 1% |
| Laura Daly | 10/10 | 3692 days | 1% |
| Stephanie Mouat | 9/10 | 3703 days | 1% |
| Sam Brydon | 10/10 | 3703 days | 1% |
| Yung Ok Yoo | 8/10 | 3704 days | 1% |
| Sarah Gurney | 8/10 | 3732 days | 1% |
| Janelle Sterling | 10/10 | 3761 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3764 days | 1% |
| Flurg McSpong | 10/10 | 3795 days | 1% |
| Mary Foster | 10/10 | 3825 days | 1% |
| Viki Ziemba | 10/10 | 3825 days | 1% |
| Jan mentink | 9/10 | 3850 days | 1% |
| Jan Mentink | 10/10 | 3852 days | 1% |
| Jane Monro | 10/10 | 3887 days | 1% |
| Sally Smith | 10/10 | 3916 days | 1% |
| Mark Sandbrook | 10/10 | 3978 days | 1% |
| Andrew Jones | 8/10 | 4009 days | 1% |
| Christine Andersen | 10/10 | 4009 days | 1% |
| Jan Collins | 10/10 | 4027 days | 1% |
| Andrew Stace | 10/10 | 4068 days | 1% |
| Christian Roerig | 10/10 | 4068 days | 1% |
| Elham Isari | 10/10 | 4118 days | 0% |
| SUE COLEMAN | 9/10 | 4129 days | 0% |
| Sidney Stokkers | 9/10 | 4160 days | 0% |
| Derek van Niekerk | 10/10 | 4221 days | 0% |
| Andrew Kermode | 10/10 | 4252 days | 0% |
| Michelle K | 10/10 | 4313 days | 0% |
| Eve Clemens | 10/10 | 4313 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4313 days | 0% |
| Mark Ovens | 10/10 | 4343 days | 0% |
| Heike Heller | 9/10 | 4352 days | 0% |
| Walter Neff | 10/10 | 4402 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4433 days | 1% |
| Susan Kirkham | 10/10 | 4433 days | 1% |
| Simon Heffer | 10/10 | 4433 days | 1% |
| Paul Wood | 9/10 | 4464 days | 1% |
| griff griffiths | 9/10 | 4464 days | 1% |
| J Murphy | 9/10 | 4494 days | 1% |
| Kiwix3 | 10/10 | 4525 days | 1% |
| I & K Urquhart | 10/10 | 4586 days | 1% |
| Gary Greenwell | 10/10 | 4617 days | 1% |
| Pierre Cinquin | 9/10 | 4666 days | 1% |
| Chris Quarre | 10/10 | 4678 days | 1% |
| M Morgan | 10/10 | 4708 days | 1% |
| Grantygrant | 10/10 | 4708 days | 1% |
| Ted Pointing | 10/10 | 4708 days | 1% |
| Ron Stenhouse | 10/10 | 4708 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4708 days | 1% |
| Peti 10 | 10/10 | 4739 days | 1% |
| Julian Roots | 9/10 | 4739 days | 1% |
| M Branche | 9/10 | 4741 days | 1% |
| Malgorzata | 10/10 | 4743 days | 1% |
| Michal | 10/10 | 4743 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4743 days | 1% |
| brian barran | 9/10 | 4767 days | 1% |
| Nigel Williams | 10/10 | 4798 days | 1% |
| William Notcutt | 10/10 | 4798 days | 1% |
| Moni Sangoi | 9/10 | 4798 days | 1% |
| paulchris | 10/10 | 4829 days | 1% |
| doepie277 | 10/10 | 4829 days | 1% |
| Frank and Suzanne | 9/10 | 4829 days | 1% |
| Alex Laidlaw | 10/10 | 4836 days | 1% |
| gigi29 | 10/10 | 4859 days | 1% |
| Anthony Croton | 10/10 | 4890 days | 1% |
| CollyLuke | 10/10 | 4920 days | 1% |
| Ryan J | 10/10 | 4920 days | 1% |
| sueadegizmo | 10/10 | 5012 days | 1% |
| Carlin | 10/10 | 5012 days | 1% |
| Adam_Heath | 10/10 | 5012 days | 1% |
| Waldo Andersen | 10/10 | 5073 days | 1% |
| Daniel Patricia | 10/10 | 5107 days | 1% |
| Mike & Julia Stone | 10/10 | 5109 days | 1% |
| Bottoms | 9/10 | 5114 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5115 days | 1% |
| Dieter Mangold | 9/10 | 5116 days | 1% |
| Lyn Deavin | 8/10 | 5116 days | 1% |
| Robert McIlraith | 10/10 | 5119 days | 1% |
| Marian Stolker | 10/10 | 5120 days | 1% |
| elaineandbob | 10/10 | 5133 days | 1% |
| Berry | 10/10 | 5206 days | 1% |
| Richard Lechevallier | 10/10 | 5212 days | 1% |
| qofd | 10/10 | 5409 days | 1% |
| Stephen Hunt | 10/10 | 5435 days | 1% |
| Weez18 | 10/10 | 5439 days | 1% |
| Karin Kueng | 10/10 | 5458 days | 1% |
| bryfrance | 10/10 | 5460 days | 1% |
| Ellie Thompson | 10/10 | 5462 days | 1% |
| Diane Johnston | 9/10 | 5463 days | 1% |
| Beat & Connie | 10/10 | 5464 days | 1% |
| Patrick Schaad | 9/10 | 5464 days | 1% |
| Adrian Beckett | 10/10 | 5466 days | 1% |
| Simon Vickers | 10/10 | 5469 days | 1% |
| Pein van Nosrt | 9/10 | 5469 days | 1% |
| LandJ | 9/10 | 5470 days | 1% |
| Eva Bock | 9/10 | 5473 days | 1% |
| Plomp | 9/10 | 5474 days | 1% |
| Eva Stauderova | 10/10 | 5489 days | 1% |
| Robert Smith | 10/10 | 5489 days | 1% |
| Bas Geerts | 9/10 | 5491 days | 1% |
| Derek Archibald | 9/10 | 5491 days | 1% |
| Kiefer Osterrieder | 10/10 | 5493 days | 1% |
| John Winter | 9/10 | 5860 days | 1% |
| glenmh | 10/10 | 5863 days | 1% |
| Steve Canner | 8/10 | 5863 days | 1% |
| Anne Heriot | 10/10 | 5875 days | 1% |
| catdonjaime | 10/10 | 5918 days | 1% |
| CarolB | 10/10 | 6203 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.14% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.08% |
| 198 | -4.10% |
| 199 | -4.12% |
| 200 | -4.14% |
| 201 | -4.16% |
| 202 | -4.19% |
| 203 | -4.21% |
| … | … |
Balancing Adjustment
1.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.