Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jacksons Retreat Campervan Holiday Park

Valid Reviews

172 Valid Reviews

The Jacksons Retreat Campervan Holiday Park experience has a total of 176 reviews. There are 172 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 172 valid reviews:

Rating Count Percentage
10/10 118
69%
9/10 38
22%
8/10 12
7%
7/10 0
0%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 2
1%

94.65% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 94.65% and is based on 172 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 172 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 30
67%
9/10 14
31%
8/10 1
2%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.44% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.09%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Caitlin 9/10 151 days 100%
Hannah 10/10 363 days 82%
David 10/10 424 days 74%
Justin 10/10 516 days 60%
Robert Adler 10/10 516 days 60%
Liz Wade 9/10 545 days 55%
Mika Feng 10/10 576 days 49%
Natalie 1/10 576 days 36%
Adam 8/10 637 days 38%
Ayesha Solomon 10/10 637 days 40%
Adrian Macdonald 9/10 668 days 35%
Matilda 10/10 760 days 23%
David 10/10 851 days 15%
JM 10/10 851 days 15%
Sarah Everett 10/10 851 days 15%
kim thomas 9/10 882 days 12%
Botond Seres 10/10 882 days 12%
Sir Ed 1/10 910 days 8%
Lucinda 10/10 910 days 11%
Liz 9/10 941 days 9%
Jyoti 3/10 972 days 6%
Julie Barclay 10/10 972 days 7%
Scooper 10/10 1063 days 5%
Jenny 8/10 1186 days 5%
Antony Wilson 10/10 1216 days 5%
S Becker 10/10 1216 days 5%
Matt 10/10 1216 days 5%
Antony Lewis 10/10 1216 days 5%
Richard 9/10 1216 days 5%
Boguslaw MAKIELLO 10/10 1230 days 4%
Nathaniel Bond 10/10 1245 days 4%
Carl Elliott 10/10 1247 days 5%
Bob 10/10 1247 days 5%
Nigel & Annie Dale 10/10 1275 days 5%
Luis Vigil Vidal 10/10 1289 days 4%
Helen Bond 10/10 1306 days 5%
Eversons 9/10 1306 days 5%
Maggie Crowe 10/10 1322 days 5%
Thomas Krasowski 10/10 1324 days 5%
Joe Barnett 10/10 1346 days 4%
Samantha Brewin 10/10 1378 days 4%
Jozef Pinkerton 10/10 1418 days 4%
Andy Dearman 10/10 1448 days 4%
Yee Ling Teo 10/10 1559 days 4%
Belinda Clarke 10/10 1585 days 4%
Jason Perks 9/10 1618 days 4%
Peter Armstrong 9/10 1640 days 4%
Victoria Strong 10/10 1669 days 4%
Rebecca Lindsey 8/10 1671 days 4%
Shelley Warkentin 9/10 1702 days 4%
Andries Lubbe 10/10 1732 days 4%
S Webb 10/10 1732 days 4%
Rik Wiel 9/10 1753 days 4%
Edward De Sousa 10/10 1808 days 4%
Stuart Jeffrey 9/10 1824 days 4%
Cameron Page 10/10 1858 days 3%
Michelle Cheyne 10/10 1882 days 3%
Anshuman Bhagwat 5/10 1885 days 3%
Jennifer Ellis 8/10 1895 days 3%
Bill Priddy 8/10 1977 days 3%
Belinda Horn 10/10 1977 days 3%
Ann-Catherine Deblon 9/10 1979 days 3%
Helena Bond 8/10 1982 days 3%
Jane Louise Stokes 8/10 1991 days 3%
Alex Macdonald 10/10 2006 days 3%
Glinys Weller 10/10 2023 days 3%
Laura Daly 10/10 2026 days 3%
Stephanie Mouat 9/10 2037 days 3%
Sam Brydon 10/10 2037 days 3%
Yung Ok Yoo 8/10 2038 days 3%
Sarah Gurney 8/10 2066 days 3%
Janelle Sterling 10/10 2095 days 3%
Thijs Zaadnoordijk 10/10 2098 days 3%
Flurg McSpong 10/10 2129 days 3%
Mary Foster 10/10 2159 days 3%
Viki Ziemba 10/10 2159 days 3%
Jan mentink 9/10 2184 days 3%
Jan Mentink 10/10 2186 days 3%
Jane Monro 10/10 2221 days 3%
Sally Smith 10/10 2250 days 3%
Mark Sandbrook 10/10 2312 days 3%
Andrew Jones 8/10 2343 days 2%
Christine Andersen 10/10 2343 days 2%
Jan Collins 10/10 2361 days 2%
Andrew Stace 10/10 2402 days 2%
Christian Roerig 10/10 2402 days 2%
Elham Isari 10/10 2452 days 2%
SUE COLEMAN 9/10 2463 days 2%
Sidney Stokkers 9/10 2494 days 2%
Derek van Niekerk 10/10 2555 days 2%
Andrew Kermode 10/10 2586 days 2%
Michelle K 10/10 2647 days 2%
Eve Clemens 10/10 2647 days 2%
Ara Moore-Tuwhangai 10/10 2647 days 2%
Mark Ovens 10/10 2677 days 2%
Heike Heller 9/10 2686 days 1%
Walter Neff 10/10 2736 days 2%
Marianne Bergstrøm Matzen 10/10 2767 days 2%
Susan Kirkham 10/10 2767 days 2%
Simon Heffer 10/10 2767 days 2%
Paul Wood 9/10 2798 days 2%
griff griffiths 9/10 2798 days 2%
J Murphy 9/10 2828 days 1%
Kiwix3 10/10 2859 days 1%
I & K Urquhart 10/10 2920 days 1%
Gary Greenwell 10/10 2951 days 1%
Pierre Cinquin 9/10 3000 days 1%
Chris Quarre 10/10 3012 days 1%
M Morgan 10/10 3042 days 1%
Grantygrant 10/10 3042 days 1%
Ted Pointing 10/10 3042 days 1%
Ron Stenhouse 10/10 3042 days 1%
Elizabeth Stenhouse 10/10 3042 days 1%
Peti 10 10/10 3073 days 1%
Julian Roots 9/10 3073 days 1%
M Branche 9/10 3075 days 1%
Malgorzata 10/10 3077 days 1%
Michal 10/10 3077 days 1%
Przemystaw Tymizyszyn 10/10 3077 days 1%
brian barran 9/10 3101 days 1%
Nigel Williams 10/10 3132 days 1%
William Notcutt 10/10 3132 days 1%
Moni Sangoi 9/10 3132 days 1%
paulchris 10/10 3163 days 1%
doepie277 10/10 3163 days 1%
Frank and Suzanne 9/10 3163 days 1%
Alex Laidlaw 10/10 3170 days 1%
gigi29 10/10 3193 days 1%
Anthony Croton 10/10 3224 days 1%
CollyLuke 10/10 3254 days 1%
Ryan J 10/10 3254 days 1%
sueadegizmo 10/10 3346 days 0%
Carlin 10/10 3346 days 0%
Adam_Heath 10/10 3346 days 0%
Waldo Andersen 10/10 3407 days 0%
Daniel Patricia 10/10 3441 days 0%
Mike & Julia Stone 10/10 3443 days 0%
Bottoms 9/10 3448 days 0%
Hazel & Alan Damerell 10/10 3449 days 0%
Dieter Mangold 9/10 3450 days 0%
Lyn Deavin 8/10 3450 days 0%
Robert McIlraith 10/10 3453 days 0%
Marian Stolker 10/10 3454 days 0%
elaineandbob 10/10 3467 days 0%
Berry 10/10 3540 days 0%
Richard Lechevallier 10/10 3546 days 0%
qofd 10/10 3743 days 1%
Stephen Hunt 10/10 3769 days 1%
Weez18 10/10 3773 days 1%
Karin Kueng 10/10 3792 days 1%
bryfrance 10/10 3794 days 1%
Ellie Thompson 10/10 3796 days 1%
Diane Johnston 9/10 3797 days 1%
Beat & Connie 10/10 3798 days 1%
Patrick Schaad 9/10 3798 days 1%
Adrian Beckett 10/10 3800 days 1%
Simon Vickers 10/10 3803 days 1%
Pein van Nosrt 9/10 3803 days 1%
LandJ 9/10 3804 days 1%
Eva Bock 9/10 3807 days 1%
Plomp 9/10 3808 days 1%
Eva Stauderova 10/10 3823 days 1%
Robert Smith 10/10 3823 days 1%
Bas Geerts 9/10 3825 days 1%
Derek Archibald 9/10 3825 days 1%
Kiefer Osterrieder 10/10 3827 days 1%
John Winter 9/10 4194 days 1%
glenmh 10/10 4197 days 1%
Steve Canner 8/10 4197 days 1%
Anne Heriot 10/10 4209 days 1%
catdonjaime 10/10 4252 days 1%
CarolB 10/10 4537 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.42% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 136 days. Adjustments are according to the following table.

Days Adjustment
133 -1.39%
134 -1.40%
135 -1.41%
136 -1.42%
137 -1.43%
138 -1.44%
139 -1.45%

Final Ranking Score

91%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.