Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
201 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 207 reviews. There are 201 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 137 |
|
68% |
| 9/10 | 41 |
|
20% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.43% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.43% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 201 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.32%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dee | 10/10 | 31 days | 100% |
| Nathalie Glazier | 10/10 | 92 days | 100% |
| Daphne Janssaud | 9/10 | 92 days | 99% |
| CARLOS LUCAS | 8/10 | 120 days | 97% |
| Kane | 10/10 | 396 days | 91% |
| Susan Boyton | 10/10 | 396 days | 91% |
| Anna T | 4/10 | 426 days | 59% |
| Steve | 6/10 | 516 days | 73% |
| Glenda | 1/10 | 638 days | 31% |
| Taylor | 10/10 | 761 days | 67% |
| Ka Gill | 9/10 | 761 days | 66% |
| Rachel | 10/10 | 851 days | 59% |
| Jim Dodd | 10/10 | 882 days | 56% |
| Paul | 1/10 | 882 days | 23% |
| Chris | 8/10 | 943 days | 48% |
| Andre Castro | 10/10 | 1004 days | 43% |
| Donna Harbidge | 10/10 | 1004 days | 43% |
| Kelsey | 10/10 | 1096 days | 35% |
| Christa | 10/10 | 1096 days | 35% |
| J. Roesener | 10/10 | 1127 days | 33% |
| Maggie Hirt | 10/10 | 1127 days | 33% |
| 小B | 9/10 | 1157 days | 30% |
| Beswick Family | 10/10 | 1157 days | 30% |
| Kilee Leblanc | 10/10 | 1157 days | 30% |
| Daniel Bez | 10/10 | 1157 days | 30% |
| Marketa Sumara | 10/10 | 1278 days | 22% |
| Andy | 5/10 | 1278 days | 17% |
| Lottie | 10/10 | 1492 days | 11% |
| Eleanor and Keith | 10/10 | 1612 days | 8% |
| Caitlin | 9/10 | 1918 days | 5% |
| Hannah | 10/10 | 2130 days | 4% |
| David | 10/10 | 2191 days | 4% |
| Justin | 10/10 | 2283 days | 4% |
| Robert Adler | 10/10 | 2283 days | 4% |
| Liz Wade | 9/10 | 2311 days | 4% |
| Mika Feng | 10/10 | 2342 days | 4% |
| Natalie | 1/10 | 2343 days | 2% |
| Adam | 8/10 | 2404 days | 4% |
| Ayesha Solomon | 10/10 | 2404 days | 4% |
| Adrian Macdonald | 9/10 | 2434 days | 4% |
| Matilda | 10/10 | 2527 days | 4% |
| David | 10/10 | 2618 days | 3% |
| JM | 10/10 | 2618 days | 3% |
| Sarah Everett | 10/10 | 2618 days | 3% |
| kim thomas | 9/10 | 2649 days | 3% |
| Botond Seres | 10/10 | 2649 days | 3% |
| Sir Ed | 1/10 | 2676 days | 1% |
| Lucinda | 10/10 | 2677 days | 3% |
| Liz | 9/10 | 2708 days | 3% |
| Jyoti | 3/10 | 2739 days | 2% |
| Julie Barclay | 10/10 | 2739 days | 3% |
| Scooper | 10/10 | 2830 days | 3% |
| Jenny | 8/10 | 2953 days | 3% |
| Antony Wilson | 10/10 | 2982 days | 3% |
| S Becker | 10/10 | 2983 days | 3% |
| Matt | 10/10 | 2983 days | 3% |
| Antony Lewis | 10/10 | 2983 days | 3% |
| Richard | 9/10 | 2983 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2997 days | 2% |
| Nathaniel Bond | 10/10 | 3012 days | 2% |
| Carl Elliott | 10/10 | 3014 days | 3% |
| Bob | 10/10 | 3014 days | 3% |
| Nigel & Annie Dale | 10/10 | 3041 days | 3% |
| Luis Vigil Vidal | 10/10 | 3056 days | 2% |
| Helen Bond | 10/10 | 3073 days | 3% |
| Eversons | 9/10 | 3073 days | 2% |
| Maggie Crowe | 10/10 | 3089 days | 2% |
| Thomas Krasowski | 10/10 | 3091 days | 2% |
| Joe Barnett | 10/10 | 3113 days | 2% |
| Samantha Brewin | 10/10 | 3145 days | 2% |
| Jozef Pinkerton | 10/10 | 3185 days | 2% |
| Andy Dearman | 10/10 | 3215 days | 2% |
| Yee Ling Teo | 10/10 | 3326 days | 2% |
| Belinda Clarke | 10/10 | 3352 days | 2% |
| Jason Perks | 9/10 | 3385 days | 2% |
| Peter Armstrong | 9/10 | 3406 days | 2% |
| Victoria Strong | 10/10 | 3436 days | 2% |
| Rebecca Lindsey | 8/10 | 3437 days | 2% |
| Shelley Warkentin | 9/10 | 3468 days | 2% |
| Andries Lubbe | 10/10 | 3498 days | 2% |
| S Webb | 10/10 | 3498 days | 2% |
| Rik Wiel | 9/10 | 3520 days | 2% |
| Edward De Sousa | 10/10 | 3575 days | 2% |
| Stuart Jeffrey | 9/10 | 3590 days | 1% |
| Cameron Page | 10/10 | 3625 days | 1% |
| Michelle Cheyne | 10/10 | 3649 days | 1% |
| Anshuman Bhagwat | 5/10 | 3652 days | 1% |
| Jennifer Ellis | 8/10 | 3662 days | 1% |
| Bill Priddy | 8/10 | 3743 days | 1% |
| Belinda Horn | 10/10 | 3744 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3746 days | 1% |
| Helena Bond | 8/10 | 3749 days | 1% |
| Jane Louise Stokes | 8/10 | 3758 days | 1% |
| Alex Macdonald | 10/10 | 3772 days | 1% |
| Glinys Weller | 10/10 | 3790 days | 1% |
| Laura Daly | 10/10 | 3793 days | 1% |
| Stephanie Mouat | 9/10 | 3803 days | 1% |
| Sam Brydon | 10/10 | 3803 days | 1% |
| Yung Ok Yoo | 8/10 | 3805 days | 1% |
| Sarah Gurney | 8/10 | 3833 days | 1% |
| Janelle Sterling | 10/10 | 3862 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3864 days | 1% |
| Flurg McSpong | 10/10 | 3895 days | 1% |
| Mary Foster | 10/10 | 3925 days | 1% |
| Viki Ziemba | 10/10 | 3926 days | 1% |
| Jan mentink | 9/10 | 3951 days | 1% |
| Jan Mentink | 10/10 | 3953 days | 1% |
| Jane Monro | 10/10 | 3987 days | 1% |
| Sally Smith | 10/10 | 4017 days | 1% |
| Mark Sandbrook | 10/10 | 4078 days | 1% |
| Andrew Jones | 8/10 | 4109 days | 0% |
| Christine Andersen | 10/10 | 4109 days | 0% |
| Jan Collins | 10/10 | 4128 days | 0% |
| Andrew Stace | 10/10 | 4168 days | 0% |
| Christian Roerig | 10/10 | 4168 days | 0% |
| Elham Isari | 10/10 | 4219 days | 0% |
| SUE COLEMAN | 9/10 | 4229 days | 0% |
| Sidney Stokkers | 9/10 | 4260 days | 0% |
| Derek van Niekerk | 10/10 | 4322 days | 0% |
| Andrew Kermode | 10/10 | 4353 days | 0% |
| Michelle K | 10/10 | 4414 days | 1% |
| Eve Clemens | 10/10 | 4414 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 4414 days | 1% |
| Mark Ovens | 10/10 | 4444 days | 1% |
| Heike Heller | 9/10 | 4453 days | 1% |
| Walter Neff | 10/10 | 4503 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4534 days | 1% |
| Susan Kirkham | 10/10 | 4534 days | 1% |
| Simon Heffer | 10/10 | 4534 days | 1% |
| Paul Wood | 9/10 | 4565 days | 1% |
| griff griffiths | 9/10 | 4565 days | 1% |
| J Murphy | 9/10 | 4595 days | 1% |
| Kiwix3 | 10/10 | 4626 days | 1% |
| I & K Urquhart | 10/10 | 4687 days | 1% |
| Gary Greenwell | 10/10 | 4718 days | 1% |
| Pierre Cinquin | 9/10 | 4767 days | 1% |
| Chris Quarre | 10/10 | 4779 days | 1% |
| M Morgan | 10/10 | 4809 days | 1% |
| Grantygrant | 10/10 | 4809 days | 1% |
| Ted Pointing | 10/10 | 4809 days | 1% |
| Ron Stenhouse | 10/10 | 4809 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4809 days | 1% |
| Peti 10 | 10/10 | 4840 days | 1% |
| Julian Roots | 9/10 | 4840 days | 1% |
| M Branche | 9/10 | 4842 days | 1% |
| Malgorzata | 10/10 | 4844 days | 1% |
| Michal | 10/10 | 4844 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4844 days | 1% |
| brian barran | 9/10 | 4868 days | 1% |
| Nigel Williams | 10/10 | 4899 days | 1% |
| William Notcutt | 10/10 | 4899 days | 1% |
| Moni Sangoi | 9/10 | 4899 days | 1% |
| paulchris | 10/10 | 4930 days | 1% |
| doepie277 | 10/10 | 4930 days | 1% |
| Frank and Suzanne | 9/10 | 4930 days | 1% |
| Alex Laidlaw | 10/10 | 4937 days | 1% |
| gigi29 | 10/10 | 4960 days | 1% |
| Anthony Croton | 10/10 | 4991 days | 1% |
| CollyLuke | 10/10 | 5021 days | 1% |
| Ryan J | 10/10 | 5021 days | 1% |
| sueadegizmo | 10/10 | 5113 days | 1% |
| Carlin | 10/10 | 5113 days | 1% |
| Adam_Heath | 10/10 | 5113 days | 1% |
| Waldo Andersen | 10/10 | 5174 days | 1% |
| Daniel Patricia | 10/10 | 5208 days | 1% |
| Mike & Julia Stone | 10/10 | 5210 days | 1% |
| Bottoms | 9/10 | 5215 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5216 days | 1% |
| Dieter Mangold | 9/10 | 5217 days | 1% |
| Lyn Deavin | 8/10 | 5217 days | 1% |
| Robert McIlraith | 10/10 | 5220 days | 1% |
| Marian Stolker | 10/10 | 5221 days | 1% |
| elaineandbob | 10/10 | 5234 days | 1% |
| Berry | 10/10 | 5307 days | 1% |
| Richard Lechevallier | 10/10 | 5313 days | 1% |
| qofd | 10/10 | 5510 days | 1% |
| Stephen Hunt | 10/10 | 5536 days | 1% |
| Weez18 | 10/10 | 5540 days | 1% |
| Karin Kueng | 10/10 | 5559 days | 1% |
| bryfrance | 10/10 | 5561 days | 1% |
| Ellie Thompson | 10/10 | 5563 days | 1% |
| Diane Johnston | 9/10 | 5564 days | 1% |
| Beat & Connie | 10/10 | 5565 days | 1% |
| Patrick Schaad | 9/10 | 5565 days | 1% |
| Adrian Beckett | 10/10 | 5567 days | 1% |
| Simon Vickers | 10/10 | 5570 days | 1% |
| Pein van Nosrt | 9/10 | 5570 days | 1% |
| LandJ | 9/10 | 5571 days | 1% |
| Eva Bock | 9/10 | 5574 days | 1% |
| Plomp | 9/10 | 5575 days | 1% |
| Eva Stauderova | 10/10 | 5590 days | 1% |
| Robert Smith | 10/10 | 5590 days | 1% |
| Bas Geerts | 9/10 | 5592 days | 1% |
| Derek Archibald | 9/10 | 5592 days | 1% |
| Kiefer Osterrieder | 10/10 | 5594 days | 1% |
| John Winter | 9/10 | 5961 days | 1% |
| glenmh | 10/10 | 5964 days | 1% |
| Steve Canner | 8/10 | 5964 days | 1% |
| Anne Heriot | 10/10 | 5976 days | 1% |
| catdonjaime | 10/10 | 6019 days | 1% |
| CarolB | 10/10 | 6304 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.13% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 106 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 11 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 8 | -0.10% |
| 9 | -0.11% |
| 10 | -0.12% |
| 11 | -0.13% |
| 12 | -0.15% |
| 13 | -0.16% |
| 14 | -0.17% |
| … | … |
Balancing Adjustment
1.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.