Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Nick Morrison

Rankers owner

Jacksons Retreat Campervan Holiday Park

Valid Reviews

169 Valid Reviews

The Jacksons Retreat Campervan Holiday Park experience has a total of 173 reviews. There are 169 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 169 valid reviews:

Rating Count Percentage
10/10 116
69%
9/10 37
22%
8/10 12
7%
7/10 0
0%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 2
1%

94.62% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 94.62% and is based on 169 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 169 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 30
67%
9/10 14
31%
8/10 1
2%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.44% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.06%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Justin 10/10 94 days 98.6 100%
Robert Adler 10/10 94 days 98.6 100%
Liz Wade 9/10 123 days 97.6 99%
Mika Feng 10/10 154 days 96.24 98%
Natalie 1/10 154 days 70.26 71%
Adam 8/10 215 days 88.04 89%
Ayesha Solomon 10/10 215 days 92.68 94%
Adrian Macdonald 9/10 246 days 90.41 92%
Matilda 10/10 338 days 81.9 83%
David 10/10 429 days 70.84 72%
JM 10/10 429 days 70.84 72%
Sarah Everett 10/10 429 days 70.84 72%
kim thomas 9/10 460 days 66.47 67%
Botond Seres 10/10 460 days 66.47 67%
Sir Ed 1/10 488 days 45.45 46%
Lucinda 10/10 488 days 62.26 63%
Liz 9/10 519 days 57.32 58%
Jyoti 3/10 550 days 40.09 41%
Julie Barclay 10/10 550 days 52.07 53%
Scooper 10/10 641 days 37.66 38%
Jenny 8/10 764 days 21.24 22%
Antony Wilson 10/10 794 days 19.36 20%
S Becker 10/10 794 days 19.36 20%
Matt 10/10 794 days 19.36 20%
Antony Lewis 10/10 794 days 19.36 20%
Richard 9/10 794 days 19.36 20%
Boguslaw MAKIELLO 10/10 808 days true 18.05 18%
Nathaniel Bond 10/10 823 days true 16.72 17%
Carl Elliott 10/10 825 days 16.55 17%
Bob 10/10 825 days 16.55 17%
Nigel & Annie Dale 10/10 853 days 14.28 14%
Luis Vigil Vidal 10/10 867 days true 13.24 13%
Helen Bond 10/10 884 days 12.05 12%
Eversons 9/10 884 days 12.05 12%
Maggie Crowe 10/10 900 days 11.03 11%
Thomas Krasowski 10/10 902 days 10.9 11%
Joe Barnett 10/10 924 days 9.63 10%
Samantha Brewin 10/10 956 days 8.06 8%
Jozef Pinkerton 10/10 996 days 6.55 7%
Andy Dearman 10/10 1026 days 5.75 6%
Yee Ling Teo 10/10 1137 days 4.92 5%
Belinda Clarke 10/10 1163 days 4.87 5%
Jason Perks 9/10 1196 days 4.8 5%
Peter Armstrong 9/10 1218 days 4.76 5%
Victoria Strong 10/10 1247 days 4.7 5%
Rebecca Lindsey 8/10 1249 days 4.46 5%
Shelley Warkentin 9/10 1280 days 4.64 5%
Andries Lubbe 10/10 1310 days 4.58 5%
S Webb 10/10 1310 days 4.58 5%
Rik Wiel 9/10 1331 days 4.54 5%
Edward De Sousa 10/10 1386 days 4.43 4%
Stuart Jeffrey 9/10 1402 days 4.4 4%
Cameron Page 10/10 1436 days 4.33 4%
Michelle Cheyne 10/10 1460 days 4.29 4%
Anshuman Bhagwat 5/10 1463 days 3.47 4%
Jennifer Ellis 8/10 1473 days 4.05 4%
Bill Priddy 8/10 1555 days 3.89 4%
Belinda Horn 10/10 1555 days 4.1 4%
Ann-Catherine Deblon 9/10 1557 days 4.1 4%
Helena Bond 8/10 1560 days 3.89 4%
Jane Louise Stokes 8/10 1569 days 3.87 4%
Alex Macdonald 10/10 1584 days 4.04 4%
Glinys Weller 10/10 1601 days 4.01 4%
Laura Daly 10/10 1604 days 4.0 4%
Stephanie Mouat 9/10 1615 days 3.98 4%
Sam Brydon 10/10 1615 days 3.98 4%
Yung Ok Yoo 8/10 1616 days 3.78 4%
Sarah Gurney 8/10 1644 days 3.73 4%
Janelle Sterling 10/10 1673 days 3.87 4%
Thijs Zaadnoordijk 10/10 1676 days 3.86 4%
Flurg McSpong 10/10 1707 days 3.8 4%
Mary Foster 10/10 1737 days 3.74 4%
Viki Ziemba 10/10 1737 days 3.74 4%
Jan mentink 9/10 1762 days 3.69 4%
Jan Mentink 10/10 1764 days 3.69 4%
Jane Monro 10/10 1799 days 3.62 4%
Sally Smith 10/10 1828 days 3.57 4%
Mark Sandbrook 10/10 1890 days 3.44 3%
Andrew Jones 8/10 1921 days 3.21 3%
Christine Andersen 10/10 1921 days 3.38 3%
Jan Collins 10/10 1939 days 3.35 3%
Andrew Stace 10/10 1980 days 3.27 3%
Christian Roerig 10/10 1980 days 3.27 3%
Elham Isari 10/10 2030 days true 3.17 3%
SUE COLEMAN 9/10 2041 days 3.15 3%
Sidney Stokkers 9/10 2072 days 3.09 3%
Derek van Niekerk 10/10 2133 days 2.97 3%
Andrew Kermode 10/10 2164 days 2.91 3%
Michelle K 10/10 2225 days 2.79 3%
Eve Clemens 10/10 2225 days 2.79 3%
Ara Moore-Tuwhangai 10/10 2225 days 2.79 3%
Mark Ovens 10/10 2255 days 2.73 3%
Heike Heller 9/10 2264 days true 2.71 3%
Walter Neff 10/10 2314 days 2.61 3%
Marianne Bergstrøm Matzen 10/10 2345 days 2.55 3%
Susan Kirkham 10/10 2345 days 2.55 3%
Simon Heffer 10/10 2345 days 2.55 3%
Paul Wood 9/10 2376 days 2.49 3%
griff griffiths 9/10 2376 days 2.49 3%
J Murphy 9/10 2406 days 2.43 2%
Kiwix3 10/10 2437 days 2.37 2%
I & K Urquhart 10/10 2498 days 2.25 2%
Gary Greenwell 10/10 2529 days 2.19 2%
Pierre Cinquin 9/10 2578 days true 2.1 2%
Chris Quarre 10/10 2590 days 2.07 2%
M Morgan 10/10 2620 days 2.02 2%
Grantygrant 10/10 2620 days 2.02 2%
Ted Pointing 10/10 2620 days 2.02 2%
Ron Stenhouse 10/10 2620 days true 2.02 2%
Elizabeth Stenhouse 10/10 2620 days true 2.02 2%
Peti 10 10/10 2651 days 1.95 2%
Julian Roots 9/10 2651 days 1.95 2%
M Branche 9/10 2653 days true 1.95 2%
Malgorzata 10/10 2655 days true 1.95 2%
Michal 10/10 2655 days true 1.95 2%
Przemystaw Tymizyszyn 10/10 2655 days true 1.95 2%
brian barran 9/10 2679 days 1.9 2%
Nigel Williams 10/10 2710 days 1.84 2%
William Notcutt 10/10 2710 days 1.84 2%
Moni Sangoi 9/10 2710 days 1.84 2%
paulchris 10/10 2741 days 1.78 2%
doepie277 10/10 2741 days 1.78 2%
Frank and Suzanne 9/10 2741 days true 1.78 2%
Alex Laidlaw 10/10 2748 days true 1.77 2%
gigi29 10/10 2771 days 1.72 2%
Anthony Croton 10/10 2802 days 1.66 2%
CollyLuke 10/10 2832 days 1.6 2%
Ryan J 10/10 2832 days 1.6 2%
sueadegizmo 10/10 2924 days 1.42 1%
Carlin 10/10 2924 days 1.42 1%
Adam_Heath 10/10 2924 days 1.42 1%
Waldo Andersen 10/10 2985 days 1.3 1%
Daniel Patricia 10/10 3019 days true 1.23 1%
Mike & Julia Stone 10/10 3021 days true 1.23 1%
Bottoms 9/10 3026 days true 1.22 1%
Hazel & Alan Damerell 10/10 3027 days true 1.22 1%
Dieter Mangold 9/10 3028 days true 1.22 1%
Lyn Deavin 8/10 3028 days true 1.16 1%
Robert McIlraith 10/10 3031 days true 1.21 1%
Marian Stolker 10/10 3032 days true 1.21 1%
elaineandbob 10/10 3045 days 1.18 1%
Berry 10/10 3118 days true 1.04 1%
Richard Lechevallier 10/10 3124 days true 1.03 1%
qofd 10/10 3321 days 0.64 1%
Stephen Hunt 10/10 3347 days true 0.59 1%
Weez18 10/10 3351 days 0.59 1%
Karin Kueng 10/10 3370 days true 0.55 1%
bryfrance 10/10 3372 days true 0.54 1%
Ellie Thompson 10/10 3374 days true 0.54 1%
Diane Johnston 9/10 3375 days true 0.54 1%
Beat & Connie 10/10 3376 days true 0.54 1%
Patrick Schaad 9/10 3376 days true 0.54 1%
Adrian Beckett 10/10 3378 days true 0.53 1%
Simon Vickers 10/10 3381 days true 0.53 1%
Pein van Nosrt 9/10 3381 days true 0.53 1%
LandJ 9/10 3382 days 0.52 1%
Eva Bock 9/10 3385 days true 0.52 1%
Plomp 9/10 3386 days true 0.52 1%
Eva Stauderova 10/10 3401 days true 0.49 0%
Robert Smith 10/10 3401 days true 0.49 0%
Bas Geerts 9/10 3403 days true 0.48 0%
Derek Archibald 9/10 3403 days true 0.48 0%
Kiefer Osterrieder 10/10 3405 days true 0.48 0%
John Winter 9/10 3772 days true 0.0 0%
glenmh 10/10 3775 days 0.0 0%
Steve Canner 8/10 3775 days 0.0 0%
Anne Heriot 10/10 3787 days true 0.0 0%
catdonjaime 10/10 3830 days true 0.0 0%
CarolB 10/10 4115 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.90% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 108 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 75 days. Adjustments are according to the following table.

Days Adjustment
72 -0.86%
73 -0.87%
74 -0.89%
75 -0.90%
76 -0.91%
77 -0.92%
78 -0.93%

Final Ranking Score

89%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.