Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
201 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 207 reviews. There are 201 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 137 |
|
68% |
| 9/10 | 41 |
|
20% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.43% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.43% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 201 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.29%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dee | 10/10 | 51 days | 100% |
| Nathalie Glazier | 10/10 | 112 days | 99% |
| Daphne Janssaud | 9/10 | 112 days | 98% |
| CARLOS LUCAS | 8/10 | 140 days | 97% |
| Kane | 10/10 | 416 days | 90% |
| Susan Boyton | 10/10 | 416 days | 90% |
| Anna T | 4/10 | 446 days | 58% |
| Steve | 6/10 | 536 days | 72% |
| Glenda | 1/10 | 658 days | 31% |
| Taylor | 10/10 | 781 days | 65% |
| Ka Gill | 9/10 | 781 days | 65% |
| Rachel | 10/10 | 871 days | 57% |
| Jim Dodd | 10/10 | 902 days | 54% |
| Paul | 1/10 | 902 days | 22% |
| Chris | 8/10 | 963 days | 47% |
| Andre Castro | 10/10 | 1024 days | 42% |
| Donna Harbidge | 10/10 | 1024 days | 42% |
| Kelsey | 10/10 | 1116 days | 34% |
| Christa | 10/10 | 1116 days | 34% |
| J. Roesener | 10/10 | 1147 days | 31% |
| Maggie Hirt | 10/10 | 1147 days | 31% |
| 小B | 9/10 | 1177 days | 29% |
| Beswick Family | 10/10 | 1177 days | 29% |
| Kilee Leblanc | 10/10 | 1177 days | 29% |
| Daniel Bez | 10/10 | 1177 days | 29% |
| Marketa Sumara | 10/10 | 1298 days | 21% |
| Andy | 5/10 | 1298 days | 16% |
| Lottie | 10/10 | 1512 days | 11% |
| Eleanor and Keith | 10/10 | 1632 days | 7% |
| Caitlin | 9/10 | 1938 days | 5% |
| Hannah | 10/10 | 2150 days | 4% |
| David | 10/10 | 2211 days | 4% |
| Justin | 10/10 | 2303 days | 4% |
| Robert Adler | 10/10 | 2303 days | 4% |
| Liz Wade | 9/10 | 2331 days | 4% |
| Mika Feng | 10/10 | 2362 days | 4% |
| Natalie | 1/10 | 2363 days | 2% |
| Adam | 8/10 | 2424 days | 4% |
| Ayesha Solomon | 10/10 | 2424 days | 4% |
| Adrian Macdonald | 9/10 | 2454 days | 4% |
| Matilda | 10/10 | 2547 days | 4% |
| David | 10/10 | 2638 days | 3% |
| JM | 10/10 | 2638 days | 3% |
| Sarah Everett | 10/10 | 2638 days | 3% |
| kim thomas | 9/10 | 2669 days | 3% |
| Botond Seres | 10/10 | 2669 days | 3% |
| Sir Ed | 1/10 | 2696 days | 1% |
| Lucinda | 10/10 | 2697 days | 3% |
| Liz | 9/10 | 2728 days | 3% |
| Jyoti | 3/10 | 2759 days | 2% |
| Julie Barclay | 10/10 | 2759 days | 3% |
| Scooper | 10/10 | 2850 days | 3% |
| Jenny | 8/10 | 2973 days | 3% |
| Antony Wilson | 10/10 | 3002 days | 3% |
| S Becker | 10/10 | 3003 days | 3% |
| Matt | 10/10 | 3003 days | 3% |
| Antony Lewis | 10/10 | 3003 days | 3% |
| Richard | 9/10 | 3003 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 3017 days | 2% |
| Nathaniel Bond | 10/10 | 3032 days | 2% |
| Carl Elliott | 10/10 | 3034 days | 3% |
| Bob | 10/10 | 3034 days | 3% |
| Nigel & Annie Dale | 10/10 | 3061 days | 3% |
| Luis Vigil Vidal | 10/10 | 3076 days | 2% |
| Helen Bond | 10/10 | 3093 days | 3% |
| Eversons | 9/10 | 3093 days | 2% |
| Maggie Crowe | 10/10 | 3109 days | 2% |
| Thomas Krasowski | 10/10 | 3111 days | 2% |
| Joe Barnett | 10/10 | 3133 days | 2% |
| Samantha Brewin | 10/10 | 3165 days | 2% |
| Jozef Pinkerton | 10/10 | 3205 days | 2% |
| Andy Dearman | 10/10 | 3235 days | 2% |
| Yee Ling Teo | 10/10 | 3346 days | 2% |
| Belinda Clarke | 10/10 | 3372 days | 2% |
| Jason Perks | 9/10 | 3405 days | 2% |
| Peter Armstrong | 9/10 | 3426 days | 2% |
| Victoria Strong | 10/10 | 3456 days | 2% |
| Rebecca Lindsey | 8/10 | 3457 days | 2% |
| Shelley Warkentin | 9/10 | 3488 days | 2% |
| Andries Lubbe | 10/10 | 3518 days | 2% |
| S Webb | 10/10 | 3518 days | 2% |
| Rik Wiel | 9/10 | 3540 days | 2% |
| Edward De Sousa | 10/10 | 3595 days | 2% |
| Stuart Jeffrey | 9/10 | 3610 days | 1% |
| Cameron Page | 10/10 | 3645 days | 1% |
| Michelle Cheyne | 10/10 | 3669 days | 1% |
| Anshuman Bhagwat | 5/10 | 3672 days | 1% |
| Jennifer Ellis | 8/10 | 3682 days | 1% |
| Bill Priddy | 8/10 | 3763 days | 1% |
| Belinda Horn | 10/10 | 3764 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3766 days | 1% |
| Helena Bond | 8/10 | 3769 days | 1% |
| Jane Louise Stokes | 8/10 | 3778 days | 1% |
| Alex Macdonald | 10/10 | 3792 days | 1% |
| Glinys Weller | 10/10 | 3810 days | 1% |
| Laura Daly | 10/10 | 3813 days | 1% |
| Stephanie Mouat | 9/10 | 3823 days | 1% |
| Sam Brydon | 10/10 | 3823 days | 1% |
| Yung Ok Yoo | 8/10 | 3825 days | 1% |
| Sarah Gurney | 8/10 | 3853 days | 1% |
| Janelle Sterling | 10/10 | 3882 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3884 days | 1% |
| Flurg McSpong | 10/10 | 3915 days | 1% |
| Mary Foster | 10/10 | 3945 days | 1% |
| Viki Ziemba | 10/10 | 3946 days | 1% |
| Jan mentink | 9/10 | 3971 days | 1% |
| Jan Mentink | 10/10 | 3973 days | 1% |
| Jane Monro | 10/10 | 4007 days | 1% |
| Sally Smith | 10/10 | 4037 days | 1% |
| Mark Sandbrook | 10/10 | 4098 days | 1% |
| Andrew Jones | 8/10 | 4129 days | 0% |
| Christine Andersen | 10/10 | 4129 days | 0% |
| Jan Collins | 10/10 | 4148 days | 0% |
| Andrew Stace | 10/10 | 4188 days | 0% |
| Christian Roerig | 10/10 | 4188 days | 0% |
| Elham Isari | 10/10 | 4239 days | 0% |
| SUE COLEMAN | 9/10 | 4249 days | 0% |
| Sidney Stokkers | 9/10 | 4280 days | 0% |
| Derek van Niekerk | 10/10 | 4342 days | 0% |
| Andrew Kermode | 10/10 | 4373 days | 0% |
| Michelle K | 10/10 | 4434 days | 1% |
| Eve Clemens | 10/10 | 4434 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 4434 days | 1% |
| Mark Ovens | 10/10 | 4464 days | 1% |
| Heike Heller | 9/10 | 4473 days | 1% |
| Walter Neff | 10/10 | 4523 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4554 days | 1% |
| Susan Kirkham | 10/10 | 4554 days | 1% |
| Simon Heffer | 10/10 | 4554 days | 1% |
| Paul Wood | 9/10 | 4585 days | 1% |
| griff griffiths | 9/10 | 4585 days | 1% |
| J Murphy | 9/10 | 4615 days | 1% |
| Kiwix3 | 10/10 | 4646 days | 1% |
| I & K Urquhart | 10/10 | 4707 days | 1% |
| Gary Greenwell | 10/10 | 4738 days | 1% |
| Pierre Cinquin | 9/10 | 4787 days | 1% |
| Chris Quarre | 10/10 | 4799 days | 1% |
| M Morgan | 10/10 | 4829 days | 1% |
| Grantygrant | 10/10 | 4829 days | 1% |
| Ted Pointing | 10/10 | 4829 days | 1% |
| Ron Stenhouse | 10/10 | 4829 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4829 days | 1% |
| Peti 10 | 10/10 | 4860 days | 1% |
| Julian Roots | 9/10 | 4860 days | 1% |
| M Branche | 9/10 | 4862 days | 1% |
| Malgorzata | 10/10 | 4864 days | 1% |
| Michal | 10/10 | 4864 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4864 days | 1% |
| brian barran | 9/10 | 4888 days | 1% |
| Nigel Williams | 10/10 | 4919 days | 1% |
| William Notcutt | 10/10 | 4919 days | 1% |
| Moni Sangoi | 9/10 | 4919 days | 1% |
| paulchris | 10/10 | 4950 days | 1% |
| doepie277 | 10/10 | 4950 days | 1% |
| Frank and Suzanne | 9/10 | 4950 days | 1% |
| Alex Laidlaw | 10/10 | 4957 days | 1% |
| gigi29 | 10/10 | 4980 days | 1% |
| Anthony Croton | 10/10 | 5011 days | 1% |
| CollyLuke | 10/10 | 5041 days | 1% |
| Ryan J | 10/10 | 5041 days | 1% |
| sueadegizmo | 10/10 | 5133 days | 1% |
| Carlin | 10/10 | 5133 days | 1% |
| Adam_Heath | 10/10 | 5133 days | 1% |
| Waldo Andersen | 10/10 | 5194 days | 1% |
| Daniel Patricia | 10/10 | 5228 days | 1% |
| Mike & Julia Stone | 10/10 | 5230 days | 1% |
| Bottoms | 9/10 | 5235 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5236 days | 1% |
| Dieter Mangold | 9/10 | 5237 days | 1% |
| Lyn Deavin | 8/10 | 5237 days | 1% |
| Robert McIlraith | 10/10 | 5240 days | 1% |
| Marian Stolker | 10/10 | 5241 days | 1% |
| elaineandbob | 10/10 | 5254 days | 1% |
| Berry | 10/10 | 5327 days | 1% |
| Richard Lechevallier | 10/10 | 5333 days | 1% |
| qofd | 10/10 | 5530 days | 1% |
| Stephen Hunt | 10/10 | 5556 days | 1% |
| Weez18 | 10/10 | 5560 days | 1% |
| Karin Kueng | 10/10 | 5579 days | 1% |
| bryfrance | 10/10 | 5581 days | 1% |
| Ellie Thompson | 10/10 | 5583 days | 1% |
| Diane Johnston | 9/10 | 5584 days | 1% |
| Beat & Connie | 10/10 | 5585 days | 1% |
| Patrick Schaad | 9/10 | 5585 days | 1% |
| Adrian Beckett | 10/10 | 5587 days | 1% |
| Simon Vickers | 10/10 | 5590 days | 1% |
| Pein van Nosrt | 9/10 | 5590 days | 1% |
| LandJ | 9/10 | 5591 days | 1% |
| Eva Bock | 9/10 | 5594 days | 1% |
| Plomp | 9/10 | 5595 days | 1% |
| Eva Stauderova | 10/10 | 5610 days | 1% |
| Robert Smith | 10/10 | 5610 days | 1% |
| Bas Geerts | 9/10 | 5612 days | 1% |
| Derek Archibald | 9/10 | 5612 days | 1% |
| Kiefer Osterrieder | 10/10 | 5614 days | 1% |
| John Winter | 9/10 | 5981 days | 1% |
| glenmh | 10/10 | 5984 days | 1% |
| Steve Canner | 8/10 | 5984 days | 1% |
| Anne Heriot | 10/10 | 5996 days | 1% |
| catdonjaime | 10/10 | 6039 days | 1% |
| CarolB | 10/10 | 6324 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.33% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 119 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 31 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 28 | -0.30% |
| 29 | -0.31% |
| 30 | -0.32% |
| 31 | -0.33% |
| 32 | -0.34% |
| 33 | -0.35% |
| 34 | -0.36% |
| … | … |
Balancing Adjustment
1.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.