Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Jacksons Retreat Campervan Holiday Park

Valid Reviews

153 Valid Reviews

The Jacksons Retreat Campervan Holiday Park experience has a total of 157 reviews. There are 153 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 153 valid reviews:

Rating Count Percentage
10/10 106
69%
9/10 34
22%
8/10 11
7%
7/10 0
0%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

95.56% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 95.56% and is based on 153 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 153 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 30
67%
9/10 14
31%
8/10 1
2%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.44% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

94.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Liz 9/10 48 days 99.63 100%
Jyoti 3/10 79 days 90.1 90%
Julie Barclay 10/10 79 days 99.01 99%
Scooper 10/10 170 days 95.42 96%
Jenny 8/10 293 days 86.4 86%
Antony Wilson 10/10 322 days 83.57 84%
S Becker 10/10 323 days 83.47 83%
Matt 10/10 323 days 83.47 83%
Antony Lewis 10/10 323 days 83.47 83%
Richard 9/10 323 days 83.47 83%
Boguslaw MAKIELLO 10/10 337 days true 98.4 99%
Nathaniel Bond 10/10 352 days true 96.44 97%
Carl Elliott 10/10 354 days 80.14 80%
Bob 10/10 354 days 80.14 80%
Nigel & Annie Dale 10/10 381 days 77.0 77%
Luis Vigil Vidal 10/10 396 days true 90.18 90%
Helen Bond 10/10 413 days 72.97 73%
Eversons 9/10 413 days 72.97 73%
Maggie Crowe 10/10 429 days 70.84 71%
Thomas Krasowski 10/10 431 days 70.56 70%
Joe Barnett 10/10 453 days 67.48 67%
Samantha Brewin 10/10 485 days 62.73 62%
Jozef Pinkerton 10/10 525 days 56.32 56%
Andy Dearman 10/10 555 days 51.21 50%
Yee Ling Teo 10/10 666 days 34.16 33%
Belinda Clarke 10/10 692 days 30.74 30%
Jason Perks 9/10 725 days 26.69 25%
Peter Armstrong 9/10 746 days 24.3 23%
Victoria Strong 10/10 776 days 21.13 20%
Rebecca Lindsey 8/10 777 days 21.02 20%
Shelley Warkentin 9/10 808 days 18.05 17%
Andries Lubbe 10/10 838 days 15.47 14%
S Webb 10/10 838 days 15.47 14%
Rik Wiel 9/10 860 days 13.75 12%
Edward De Sousa 10/10 915 days 10.13 9%
Stuart Jeffrey 9/10 930 days 9.31 8%
Cameron Page 10/10 965 days 7.68 6%
Michelle Cheyne 10/10 989 days 6.78 5%
Anshuman Bhagwat 5/10 992 days 6.68 5%
Jennifer Ellis 8/10 1002 days 6.37 5%
Bill Priddy 8/10 1083 days 5.02 3%
Belinda Horn 10/10 1084 days 5.02 3%
Ann-Catherine Deblon 9/10 1086 days 5.01 3%
Helena Bond 8/10 1089 days 5.01 3%
Jane Louise Stokes 8/10 1098 days 5.0 3%
Alex Macdonald 10/10 1112 days 4.98 3%
Glinys Weller 10/10 1130 days 4.95 3%
Laura Daly 10/10 1133 days 4.95 3%
Stephanie Mouat 9/10 1143 days 4.93 3%
Sam Brydon 10/10 1143 days 4.93 3%
Yung Ok Yoo 8/10 1145 days 4.93 3%
Sarah Gurney 8/10 1173 days 4.89 3%
Janelle Sterling 10/10 1202 days 4.85 3%
Thijs Zaadnoordijk 10/10 1204 days 4.85 3%
Flurg McSpong 10/10 1235 days 4.81 3%
Mary Foster 10/10 1265 days 4.77 3%
Viki Ziemba 10/10 1266 days 4.77 3%
Jan mentink 9/10 1291 days 4.73 3%
Jan Mentink 10/10 1293 days 4.73 3%
Jane Monro 10/10 1327 days 4.68 3%
Sally Smith 10/10 1357 days 4.64 3%
Mark Sandbrook 10/10 1418 days 4.56 3%
Andrew Jones 8/10 1449 days 4.52 3%
Christine Andersen 10/10 1449 days 4.52 3%
Jan Collins 10/10 1468 days 4.49 3%
Andrew Stace 10/10 1508 days 4.43 3%
Christian Roerig 10/10 1508 days 4.43 3%
Elham Isari 10/10 1559 days true 5.24 4%
SUE COLEMAN 9/10 1569 days 4.35 3%
Sidney Stokkers 9/10 1600 days 4.31 3%
Derek van Niekerk 10/10 1662 days 4.22 2%
Andrew Kermode 10/10 1693 days 4.18 2%
Michelle K 10/10 1754 days 4.1 2%
Eve Clemens 10/10 1754 days 4.1 2%
Ara Moore-Tuwhangai 10/10 1754 days 4.1 2%
Mark Ovens 10/10 1784 days 4.06 2%
Heike Heller 9/10 1793 days true 4.85 3%
Walter Neff 10/10 1843 days 3.98 2%
Marianne Bergstrøm Matzen 10/10 1874 days 3.93 2%
Susan Kirkham 10/10 1874 days 3.93 2%
Simon Heffer 10/10 1874 days 3.93 2%
Paul Wood 9/10 1905 days 3.89 2%
griff griffiths 9/10 1905 days 3.89 2%
J Murphy 9/10 1935 days 3.85 2%
Kiwix3 10/10 1966 days 3.81 2%
I & K Urquhart 10/10 2027 days 3.72 2%
Gary Greenwell 10/10 2058 days 3.68 2%
Pierre Cinquin 9/10 2107 days true 4.34 3%
Chris Quarre 10/10 2119 days 3.6 2%
M Morgan 10/10 2149 days 3.56 2%
Grantygrant 10/10 2149 days 3.56 2%
Ted Pointing 10/10 2149 days 3.56 2%
Ron Stenhouse 10/10 2149 days true 4.27 3%
Elizabeth Stenhouse 10/10 2149 days true 4.27 3%
Peti 10 10/10 2180 days 3.51 2%
Julian Roots 9/10 2180 days 3.51 2%
M Branche 9/10 2182 days true 4.21 2%
Malgorzata 10/10 2184 days true 4.21 2%
Michal 10/10 2184 days true 4.21 2%
Przemystaw Tymizyszyn 10/10 2184 days true 4.21 2%
brian barran 9/10 2208 days 3.48 2%
Nigel Williams 10/10 2239 days 3.43 2%
William Notcutt 10/10 2239 days 3.43 2%
Moni Sangoi 9/10 2239 days 3.43 2%
paulchris 10/10 2270 days 3.39 2%
doepie277 10/10 2270 days 3.39 2%
Frank and Suzanne 9/10 2270 days true 4.07 2%
Alex Laidlaw 10/10 2277 days true 4.06 2%
gigi29 10/10 2300 days 3.35 2%
Anthony Croton 10/10 2331 days 3.31 2%
CollyLuke 10/10 2361 days 3.27 1%
Ryan J 10/10 2361 days 3.27 1%
sueadegizmo 10/10 2453 days 3.14 1%
Carlin 10/10 2453 days 3.14 1%
Adam_Heath 10/10 2453 days 3.14 1%
Waldo Andersen 10/10 2514 days 3.06 1%
Daniel Patricia 10/10 2548 days true 3.61 2%
Mike & Julia Stone 10/10 2550 days true 3.61 2%
Bottoms 9/10 2555 days true 3.6 2%
Hazel & Alan Damerell 10/10 2556 days true 3.6 2%
Dieter Mangold 9/10 2557 days true 3.6 2%
Lyn Deavin 8/10 2557 days true 3.6 2%
Robert McIlraith 10/10 2560 days true 3.59 2%
Marian Stolker 10/10 2561 days true 3.59 2%
elaineandbob 10/10 2574 days 2.97 1%
Berry 10/10 2647 days true 3.45 2%
Richard Lechevallier 10/10 2653 days true 3.44 2%
qofd 10/10 2850 days 2.6 1%
Stephen Hunt 10/10 2876 days true 3.07 1%
Weez18 10/10 2880 days 2.55 1%
Karin Kueng 10/10 2899 days true 3.03 1%
bryfrance 10/10 2901 days true 3.03 1%
Ellie Thompson 10/10 2903 days true 3.03 1%
Diane Johnston 9/10 2904 days true 3.03 1%
Beat & Connie 10/10 2905 days true 3.02 1%
Patrick Schaad 9/10 2905 days true 3.02 1%
Adrian Beckett 10/10 2907 days true 3.02 1%
Simon Vickers 10/10 2910 days true 3.02 1%
Pein van Nosrt 9/10 2910 days true 3.02 1%
LandJ 9/10 2911 days 2.51 1%
Eva Bock 9/10 2914 days true 3.01 1%
Plomp 9/10 2915 days true 3.01 1%
Eva Stauderova 10/10 2930 days true 2.98 1%
Robert Smith 10/10 2930 days true 2.98 1%
Bas Geerts 9/10 2932 days true 2.98 1%
Derek Archibald 9/10 2932 days true 2.98 1%
Kiefer Osterrieder 10/10 2934 days true 2.98 1%
John Winter 9/10 3301 days true 2.37 1%
glenmh 10/10 3304 days 1.97 0%
Steve Canner 8/10 3304 days 1.97 0%
Anne Heriot 10/10 3316 days true 2.35 1%
catdonjaime 10/10 3359 days true 2.28 0%
CarolB 10/10 3644 days true 1.81 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.28% Adjustment

There may be an adjustment if an experience hasn't received any reviews within the last 60 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 364 days.

The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 14 days. Adjustments are according to the following table.

Days Adjustment
11 -0.22%
12 -0.24%
13 -0.26%
14 -0.28%
15 -0.30%
16 -0.32%
17 -0.34%

Final Ranking Score

94%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.