Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 193 days | 100% |
| Susan Boyton | 10/10 | 193 days | 100% |
| Anna T | 4/10 | 223 days | 65% |
| Steve | 6/10 | 313 days | 83% |
| Glenda | 1/10 | 435 days | 37% |
| Taylor | 10/10 | 558 days | 84% |
| Ka Gill | 9/10 | 558 days | 83% |
| Rachel | 10/10 | 648 days | 78% |
| Jim Dodd | 10/10 | 679 days | 75% |
| Paul | 1/10 | 679 days | 31% |
| Chris | 8/10 | 740 days | 69% |
| Andre Castro | 10/10 | 801 days | 65% |
| Donna Harbidge | 10/10 | 801 days | 65% |
| Kelsey | 10/10 | 893 days | 56% |
| Christa | 10/10 | 893 days | 56% |
| J. Roesener | 10/10 | 924 days | 52% |
| Maggie Hirt | 10/10 | 924 days | 52% |
| 小B | 9/10 | 954 days | 49% |
| Beswick Family | 10/10 | 954 days | 49% |
| Kilee Leblanc | 10/10 | 954 days | 49% |
| Daniel Bez | 10/10 | 954 days | 49% |
| Marketa Sumara | 10/10 | 1075 days | 38% |
| Andy | 5/10 | 1075 days | 29% |
| Lottie | 10/10 | 1289 days | 22% |
| Eleanor and Keith | 10/10 | 1409 days | 15% |
| Caitlin | 9/10 | 1715 days | 6% |
| Hannah | 10/10 | 1927 days | 5% |
| David | 10/10 | 1988 days | 5% |
| Justin | 10/10 | 2080 days | 5% |
| Robert Adler | 10/10 | 2080 days | 5% |
| Liz Wade | 9/10 | 2109 days | 4% |
| Mika Feng | 10/10 | 2140 days | 4% |
| Natalie | 1/10 | 2140 days | 2% |
| Adam | 8/10 | 2201 days | 4% |
| Ayesha Solomon | 10/10 | 2201 days | 4% |
| Adrian Macdonald | 9/10 | 2232 days | 4% |
| Matilda | 10/10 | 2324 days | 4% |
| David | 10/10 | 2415 days | 4% |
| JM | 10/10 | 2415 days | 4% |
| Sarah Everett | 10/10 | 2415 days | 4% |
| kim thomas | 9/10 | 2446 days | 4% |
| Botond Seres | 10/10 | 2446 days | 4% |
| Sir Ed | 1/10 | 2474 days | 2% |
| Lucinda | 10/10 | 2474 days | 4% |
| Liz | 9/10 | 2505 days | 4% |
| Jyoti | 3/10 | 2536 days | 2% |
| Julie Barclay | 10/10 | 2536 days | 4% |
| Scooper | 10/10 | 2627 days | 3% |
| Jenny | 8/10 | 2750 days | 3% |
| Antony Wilson | 10/10 | 2780 days | 3% |
| S Becker | 10/10 | 2780 days | 3% |
| Matt | 10/10 | 2780 days | 3% |
| Antony Lewis | 10/10 | 2780 days | 3% |
| Richard | 9/10 | 2780 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2794 days | 3% |
| Nathaniel Bond | 10/10 | 2809 days | 2% |
| Carl Elliott | 10/10 | 2811 days | 3% |
| Bob | 10/10 | 2811 days | 3% |
| Nigel & Annie Dale | 10/10 | 2839 days | 3% |
| Luis Vigil Vidal | 10/10 | 2853 days | 2% |
| Helen Bond | 10/10 | 2870 days | 3% |
| Eversons | 9/10 | 2870 days | 3% |
| Maggie Crowe | 10/10 | 2886 days | 3% |
| Thomas Krasowski | 10/10 | 2888 days | 3% |
| Joe Barnett | 10/10 | 2910 days | 3% |
| Samantha Brewin | 10/10 | 2942 days | 3% |
| Jozef Pinkerton | 10/10 | 2982 days | 3% |
| Andy Dearman | 10/10 | 3012 days | 3% |
| Yee Ling Teo | 10/10 | 3123 days | 2% |
| Belinda Clarke | 10/10 | 3149 days | 2% |
| Jason Perks | 9/10 | 3182 days | 2% |
| Peter Armstrong | 9/10 | 3204 days | 2% |
| Victoria Strong | 10/10 | 3233 days | 2% |
| Rebecca Lindsey | 8/10 | 3235 days | 2% |
| Shelley Warkentin | 9/10 | 3266 days | 2% |
| Andries Lubbe | 10/10 | 3296 days | 2% |
| S Webb | 10/10 | 3296 days | 2% |
| Rik Wiel | 9/10 | 3317 days | 2% |
| Edward De Sousa | 10/10 | 3372 days | 2% |
| Stuart Jeffrey | 9/10 | 3388 days | 2% |
| Cameron Page | 10/10 | 3422 days | 2% |
| Michelle Cheyne | 10/10 | 3446 days | 2% |
| Anshuman Bhagwat | 5/10 | 3449 days | 1% |
| Jennifer Ellis | 8/10 | 3459 days | 2% |
| Bill Priddy | 8/10 | 3541 days | 2% |
| Belinda Horn | 10/10 | 3541 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3543 days | 2% |
| Helena Bond | 8/10 | 3546 days | 2% |
| Jane Louise Stokes | 8/10 | 3555 days | 2% |
| Alex Macdonald | 10/10 | 3570 days | 2% |
| Glinys Weller | 10/10 | 3587 days | 2% |
| Laura Daly | 10/10 | 3590 days | 2% |
| Stephanie Mouat | 9/10 | 3601 days | 2% |
| Sam Brydon | 10/10 | 3601 days | 2% |
| Yung Ok Yoo | 8/10 | 3602 days | 1% |
| Sarah Gurney | 8/10 | 3630 days | 1% |
| Janelle Sterling | 10/10 | 3659 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3662 days | 1% |
| Flurg McSpong | 10/10 | 3693 days | 1% |
| Mary Foster | 10/10 | 3723 days | 1% |
| Viki Ziemba | 10/10 | 3723 days | 1% |
| Jan mentink | 9/10 | 3748 days | 1% |
| Jan Mentink | 10/10 | 3750 days | 1% |
| Jane Monro | 10/10 | 3785 days | 1% |
| Sally Smith | 10/10 | 3814 days | 1% |
| Mark Sandbrook | 10/10 | 3876 days | 1% |
| Andrew Jones | 8/10 | 3907 days | 1% |
| Christine Andersen | 10/10 | 3907 days | 1% |
| Jan Collins | 10/10 | 3925 days | 1% |
| Andrew Stace | 10/10 | 3966 days | 1% |
| Christian Roerig | 10/10 | 3966 days | 1% |
| Elham Isari | 10/10 | 4016 days | 1% |
| SUE COLEMAN | 9/10 | 4027 days | 1% |
| Sidney Stokkers | 9/10 | 4058 days | 1% |
| Derek van Niekerk | 10/10 | 4119 days | 0% |
| Andrew Kermode | 10/10 | 4150 days | 0% |
| Michelle K | 10/10 | 4211 days | 0% |
| Eve Clemens | 10/10 | 4211 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4211 days | 0% |
| Mark Ovens | 10/10 | 4241 days | 0% |
| Heike Heller | 9/10 | 4250 days | 0% |
| Walter Neff | 10/10 | 4300 days | 0% |
| Marianne Bergstrøm Matzen | 10/10 | 4331 days | 0% |
| Susan Kirkham | 10/10 | 4331 days | 0% |
| Simon Heffer | 10/10 | 4331 days | 0% |
| Paul Wood | 9/10 | 4362 days | 0% |
| griff griffiths | 9/10 | 4362 days | 0% |
| J Murphy | 9/10 | 4392 days | 1% |
| Kiwix3 | 10/10 | 4423 days | 1% |
| I & K Urquhart | 10/10 | 4484 days | 1% |
| Gary Greenwell | 10/10 | 4515 days | 1% |
| Pierre Cinquin | 9/10 | 4564 days | 1% |
| Chris Quarre | 10/10 | 4576 days | 1% |
| M Morgan | 10/10 | 4606 days | 1% |
| Grantygrant | 10/10 | 4606 days | 1% |
| Ted Pointing | 10/10 | 4606 days | 1% |
| Ron Stenhouse | 10/10 | 4606 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4606 days | 1% |
| Peti 10 | 10/10 | 4637 days | 1% |
| Julian Roots | 9/10 | 4637 days | 1% |
| M Branche | 9/10 | 4639 days | 1% |
| Malgorzata | 10/10 | 4641 days | 1% |
| Michal | 10/10 | 4641 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4641 days | 1% |
| brian barran | 9/10 | 4665 days | 1% |
| Nigel Williams | 10/10 | 4696 days | 1% |
| William Notcutt | 10/10 | 4696 days | 1% |
| Moni Sangoi | 9/10 | 4696 days | 1% |
| paulchris | 10/10 | 4727 days | 1% |
| doepie277 | 10/10 | 4727 days | 1% |
| Frank and Suzanne | 9/10 | 4727 days | 1% |
| Alex Laidlaw | 10/10 | 4734 days | 1% |
| gigi29 | 10/10 | 4757 days | 1% |
| Anthony Croton | 10/10 | 4788 days | 1% |
| CollyLuke | 10/10 | 4818 days | 1% |
| Ryan J | 10/10 | 4818 days | 1% |
| sueadegizmo | 10/10 | 4910 days | 1% |
| Carlin | 10/10 | 4910 days | 1% |
| Adam_Heath | 10/10 | 4910 days | 1% |
| Waldo Andersen | 10/10 | 4971 days | 1% |
| Daniel Patricia | 10/10 | 5005 days | 1% |
| Mike & Julia Stone | 10/10 | 5007 days | 1% |
| Bottoms | 9/10 | 5012 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5013 days | 1% |
| Dieter Mangold | 9/10 | 5014 days | 1% |
| Lyn Deavin | 8/10 | 5014 days | 1% |
| Robert McIlraith | 10/10 | 5017 days | 1% |
| Marian Stolker | 10/10 | 5018 days | 1% |
| elaineandbob | 10/10 | 5031 days | 1% |
| Berry | 10/10 | 5104 days | 1% |
| Richard Lechevallier | 10/10 | 5110 days | 1% |
| qofd | 10/10 | 5307 days | 1% |
| Stephen Hunt | 10/10 | 5333 days | 1% |
| Weez18 | 10/10 | 5337 days | 1% |
| Karin Kueng | 10/10 | 5356 days | 1% |
| bryfrance | 10/10 | 5358 days | 1% |
| Ellie Thompson | 10/10 | 5360 days | 1% |
| Diane Johnston | 9/10 | 5361 days | 1% |
| Beat & Connie | 10/10 | 5362 days | 1% |
| Patrick Schaad | 9/10 | 5362 days | 1% |
| Adrian Beckett | 10/10 | 5364 days | 1% |
| Simon Vickers | 10/10 | 5367 days | 1% |
| Pein van Nosrt | 9/10 | 5367 days | 1% |
| LandJ | 9/10 | 5368 days | 1% |
| Eva Bock | 9/10 | 5371 days | 1% |
| Plomp | 9/10 | 5372 days | 1% |
| Eva Stauderova | 10/10 | 5387 days | 1% |
| Robert Smith | 10/10 | 5387 days | 1% |
| Bas Geerts | 9/10 | 5389 days | 1% |
| Derek Archibald | 9/10 | 5389 days | 1% |
| Kiefer Osterrieder | 10/10 | 5391 days | 1% |
| John Winter | 9/10 | 5758 days | 1% |
| glenmh | 10/10 | 5761 days | 1% |
| Steve Canner | 8/10 | 5761 days | 1% |
| Anne Heriot | 10/10 | 5773 days | 1% |
| catdonjaime | 10/10 | 5816 days | 1% |
| CarolB | 10/10 | 6101 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.37% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 46 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 170 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 167 | -3.31% |
| 168 | -3.33% |
| 169 | -3.35% |
| 170 | -3.37% |
| 171 | -3.39% |
| 172 | -3.41% |
| 173 | -3.43% |
| … | … |
Balancing Adjustment
1.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.