Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
198 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 204 reviews. There are 198 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
68% |
| 9/10 | 40 |
|
20% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.38% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.38% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| CARLOS LUCAS | 8/10 | 39 days | 100% |
| Kane | 10/10 | 315 days | 96% |
| Susan Boyton | 10/10 | 315 days | 96% |
| Anna T | 4/10 | 345 days | 62% |
| Steve | 6/10 | 435 days | 78% |
| Glenda | 1/10 | 557 days | 34% |
| Taylor | 10/10 | 680 days | 75% |
| Ka Gill | 9/10 | 680 days | 74% |
| Rachel | 10/10 | 770 days | 68% |
| Jim Dodd | 10/10 | 801 days | 65% |
| Paul | 1/10 | 801 days | 26% |
| Chris | 8/10 | 862 days | 58% |
| Andre Castro | 10/10 | 923 days | 52% |
| Donna Harbidge | 10/10 | 923 days | 52% |
| Kelsey | 10/10 | 1015 days | 43% |
| Christa | 10/10 | 1015 days | 43% |
| J. Roesener | 10/10 | 1046 days | 40% |
| Maggie Hirt | 10/10 | 1046 days | 40% |
| 小B | 9/10 | 1076 days | 37% |
| Beswick Family | 10/10 | 1076 days | 38% |
| Kilee Leblanc | 10/10 | 1076 days | 38% |
| Daniel Bez | 10/10 | 1076 days | 38% |
| Marketa Sumara | 10/10 | 1197 days | 28% |
| Andy | 5/10 | 1197 days | 21% |
| Lottie | 10/10 | 1411 days | 15% |
| Eleanor and Keith | 10/10 | 1531 days | 10% |
| Caitlin | 9/10 | 1837 days | 5% |
| Hannah | 10/10 | 2049 days | 5% |
| David | 10/10 | 2110 days | 5% |
| Justin | 10/10 | 2202 days | 4% |
| Robert Adler | 10/10 | 2202 days | 4% |
| Liz Wade | 9/10 | 2231 days | 4% |
| Mika Feng | 10/10 | 2262 days | 4% |
| Natalie | 1/10 | 2262 days | 2% |
| Adam | 8/10 | 2323 days | 4% |
| Ayesha Solomon | 10/10 | 2323 days | 4% |
| Adrian Macdonald | 9/10 | 2354 days | 4% |
| Matilda | 10/10 | 2446 days | 4% |
| David | 10/10 | 2537 days | 4% |
| JM | 10/10 | 2537 days | 4% |
| Sarah Everett | 10/10 | 2537 days | 4% |
| kim thomas | 9/10 | 2568 days | 4% |
| Botond Seres | 10/10 | 2568 days | 4% |
| Sir Ed | 1/10 | 2596 days | 1% |
| Lucinda | 10/10 | 2596 days | 4% |
| Liz | 9/10 | 2627 days | 3% |
| Jyoti | 3/10 | 2658 days | 2% |
| Julie Barclay | 10/10 | 2658 days | 3% |
| Scooper | 10/10 | 2749 days | 3% |
| Jenny | 8/10 | 2872 days | 3% |
| Antony Wilson | 10/10 | 2902 days | 3% |
| S Becker | 10/10 | 2902 days | 3% |
| Matt | 10/10 | 2902 days | 3% |
| Antony Lewis | 10/10 | 2902 days | 3% |
| Richard | 9/10 | 2902 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2916 days | 2% |
| Nathaniel Bond | 10/10 | 2931 days | 2% |
| Carl Elliott | 10/10 | 2933 days | 3% |
| Bob | 10/10 | 2933 days | 3% |
| Nigel & Annie Dale | 10/10 | 2961 days | 3% |
| Luis Vigil Vidal | 10/10 | 2975 days | 2% |
| Helen Bond | 10/10 | 2992 days | 3% |
| Eversons | 9/10 | 2992 days | 3% |
| Maggie Crowe | 10/10 | 3008 days | 3% |
| Thomas Krasowski | 10/10 | 3010 days | 3% |
| Joe Barnett | 10/10 | 3032 days | 3% |
| Samantha Brewin | 10/10 | 3064 days | 3% |
| Jozef Pinkerton | 10/10 | 3104 days | 3% |
| Andy Dearman | 10/10 | 3134 days | 2% |
| Yee Ling Teo | 10/10 | 3245 days | 2% |
| Belinda Clarke | 10/10 | 3271 days | 2% |
| Jason Perks | 9/10 | 3304 days | 2% |
| Peter Armstrong | 9/10 | 3326 days | 2% |
| Victoria Strong | 10/10 | 3355 days | 2% |
| Rebecca Lindsey | 8/10 | 3357 days | 2% |
| Shelley Warkentin | 9/10 | 3388 days | 2% |
| Andries Lubbe | 10/10 | 3418 days | 2% |
| S Webb | 10/10 | 3418 days | 2% |
| Rik Wiel | 9/10 | 3439 days | 2% |
| Edward De Sousa | 10/10 | 3494 days | 2% |
| Stuart Jeffrey | 9/10 | 3510 days | 2% |
| Cameron Page | 10/10 | 3544 days | 2% |
| Michelle Cheyne | 10/10 | 3568 days | 2% |
| Anshuman Bhagwat | 5/10 | 3571 days | 1% |
| Jennifer Ellis | 8/10 | 3581 days | 2% |
| Bill Priddy | 8/10 | 3663 days | 1% |
| Belinda Horn | 10/10 | 3663 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3665 days | 1% |
| Helena Bond | 8/10 | 3668 days | 1% |
| Jane Louise Stokes | 8/10 | 3677 days | 1% |
| Alex Macdonald | 10/10 | 3692 days | 1% |
| Glinys Weller | 10/10 | 3709 days | 1% |
| Laura Daly | 10/10 | 3712 days | 1% |
| Stephanie Mouat | 9/10 | 3723 days | 1% |
| Sam Brydon | 10/10 | 3723 days | 1% |
| Yung Ok Yoo | 8/10 | 3724 days | 1% |
| Sarah Gurney | 8/10 | 3752 days | 1% |
| Janelle Sterling | 10/10 | 3781 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3784 days | 1% |
| Flurg McSpong | 10/10 | 3815 days | 1% |
| Mary Foster | 10/10 | 3845 days | 1% |
| Viki Ziemba | 10/10 | 3845 days | 1% |
| Jan mentink | 9/10 | 3870 days | 1% |
| Jan Mentink | 10/10 | 3872 days | 1% |
| Jane Monro | 10/10 | 3907 days | 1% |
| Sally Smith | 10/10 | 3936 days | 1% |
| Mark Sandbrook | 10/10 | 3998 days | 1% |
| Andrew Jones | 8/10 | 4029 days | 1% |
| Christine Andersen | 10/10 | 4029 days | 1% |
| Jan Collins | 10/10 | 4047 days | 1% |
| Andrew Stace | 10/10 | 4088 days | 1% |
| Christian Roerig | 10/10 | 4088 days | 1% |
| Elham Isari | 10/10 | 4138 days | 0% |
| SUE COLEMAN | 9/10 | 4149 days | 0% |
| Sidney Stokkers | 9/10 | 4180 days | 0% |
| Derek van Niekerk | 10/10 | 4241 days | 0% |
| Andrew Kermode | 10/10 | 4272 days | 0% |
| Michelle K | 10/10 | 4333 days | 0% |
| Eve Clemens | 10/10 | 4333 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4333 days | 0% |
| Mark Ovens | 10/10 | 4363 days | 0% |
| Heike Heller | 9/10 | 4372 days | 0% |
| Walter Neff | 10/10 | 4422 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4453 days | 1% |
| Susan Kirkham | 10/10 | 4453 days | 1% |
| Simon Heffer | 10/10 | 4453 days | 1% |
| Paul Wood | 9/10 | 4484 days | 1% |
| griff griffiths | 9/10 | 4484 days | 1% |
| J Murphy | 9/10 | 4514 days | 1% |
| Kiwix3 | 10/10 | 4545 days | 1% |
| I & K Urquhart | 10/10 | 4606 days | 1% |
| Gary Greenwell | 10/10 | 4637 days | 1% |
| Pierre Cinquin | 9/10 | 4686 days | 1% |
| Chris Quarre | 10/10 | 4698 days | 1% |
| M Morgan | 10/10 | 4728 days | 1% |
| Grantygrant | 10/10 | 4728 days | 1% |
| Ted Pointing | 10/10 | 4728 days | 1% |
| Ron Stenhouse | 10/10 | 4728 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4728 days | 1% |
| Peti 10 | 10/10 | 4759 days | 1% |
| Julian Roots | 9/10 | 4759 days | 1% |
| M Branche | 9/10 | 4761 days | 1% |
| Malgorzata | 10/10 | 4763 days | 1% |
| Michal | 10/10 | 4763 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4763 days | 1% |
| brian barran | 9/10 | 4787 days | 1% |
| Nigel Williams | 10/10 | 4818 days | 1% |
| William Notcutt | 10/10 | 4818 days | 1% |
| Moni Sangoi | 9/10 | 4818 days | 1% |
| paulchris | 10/10 | 4849 days | 1% |
| doepie277 | 10/10 | 4849 days | 1% |
| Frank and Suzanne | 9/10 | 4849 days | 1% |
| Alex Laidlaw | 10/10 | 4856 days | 1% |
| gigi29 | 10/10 | 4879 days | 1% |
| Anthony Croton | 10/10 | 4910 days | 1% |
| CollyLuke | 10/10 | 4940 days | 1% |
| Ryan J | 10/10 | 4940 days | 1% |
| sueadegizmo | 10/10 | 5032 days | 1% |
| Carlin | 10/10 | 5032 days | 1% |
| Adam_Heath | 10/10 | 5032 days | 1% |
| Waldo Andersen | 10/10 | 5093 days | 1% |
| Daniel Patricia | 10/10 | 5127 days | 1% |
| Mike & Julia Stone | 10/10 | 5129 days | 1% |
| Bottoms | 9/10 | 5134 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5135 days | 1% |
| Dieter Mangold | 9/10 | 5136 days | 1% |
| Lyn Deavin | 8/10 | 5136 days | 1% |
| Robert McIlraith | 10/10 | 5139 days | 1% |
| Marian Stolker | 10/10 | 5140 days | 1% |
| elaineandbob | 10/10 | 5153 days | 1% |
| Berry | 10/10 | 5226 days | 1% |
| Richard Lechevallier | 10/10 | 5232 days | 1% |
| qofd | 10/10 | 5429 days | 1% |
| Stephen Hunt | 10/10 | 5455 days | 1% |
| Weez18 | 10/10 | 5459 days | 1% |
| Karin Kueng | 10/10 | 5478 days | 1% |
| bryfrance | 10/10 | 5480 days | 1% |
| Ellie Thompson | 10/10 | 5482 days | 1% |
| Diane Johnston | 9/10 | 5483 days | 1% |
| Beat & Connie | 10/10 | 5484 days | 1% |
| Patrick Schaad | 9/10 | 5484 days | 1% |
| Adrian Beckett | 10/10 | 5486 days | 1% |
| Simon Vickers | 10/10 | 5489 days | 1% |
| Pein van Nosrt | 9/10 | 5489 days | 1% |
| LandJ | 9/10 | 5490 days | 1% |
| Eva Bock | 9/10 | 5493 days | 1% |
| Plomp | 9/10 | 5494 days | 1% |
| Eva Stauderova | 10/10 | 5509 days | 1% |
| Robert Smith | 10/10 | 5509 days | 1% |
| Bas Geerts | 9/10 | 5511 days | 1% |
| Derek Archibald | 9/10 | 5511 days | 1% |
| Kiefer Osterrieder | 10/10 | 5513 days | 1% |
| John Winter | 9/10 | 5880 days | 1% |
| glenmh | 10/10 | 5883 days | 1% |
| Steve Canner | 8/10 | 5883 days | 1% |
| Anne Heriot | 10/10 | 5895 days | 1% |
| catdonjaime | 10/10 | 5938 days | 1% |
| CarolB | 10/10 | 6223 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.22% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 11 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| … | … |
Balancing Adjustment
1.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.