G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
200 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 206 reviews. There are 200 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 136 |
|
68% |
| 9/10 | 41 |
|
21% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.42% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.42% and is based on 199 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 200 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nathalie Glazier | 10/10 | 31 days | 100% |
| Daphne Janssaud | 9/10 | 31 days | 99% |
| CARLOS LUCAS | 8/10 | 59 days | 98% |
| Kane | 10/10 | 335 days | 94% |
| Susan Boyton | 10/10 | 335 days | 94% |
| Anna T | 4/10 | 365 days | 60% |
| Steve | 6/10 | 455 days | 76% |
| Glenda | 1/10 | 577 days | 33% |
| Taylor | 10/10 | 700 days | 72% |
| Ka Gill | 9/10 | 700 days | 71% |
| Rachel | 10/10 | 790 days | 64% |
| Jim Dodd | 10/10 | 821 days | 62% |
| Paul | 1/10 | 821 days | 25% |
| Chris | 8/10 | 882 days | 55% |
| Andre Castro | 10/10 | 943 days | 49% |
| Donna Harbidge | 10/10 | 943 days | 49% |
| Kelsey | 10/10 | 1035 days | 41% |
| Christa | 10/10 | 1035 days | 41% |
| J. Roesener | 10/10 | 1066 days | 38% |
| Maggie Hirt | 10/10 | 1066 days | 38% |
| 小B | 9/10 | 1096 days | 35% |
| Beswick Family | 10/10 | 1096 days | 35% |
| Kilee Leblanc | 10/10 | 1096 days | 35% |
| Daniel Bez | 10/10 | 1096 days | 35% |
| Marketa Sumara | 10/10 | 1217 days | 26% |
| Andy | 5/10 | 1217 days | 20% |
| Lottie | 10/10 | 1431 days | 14% |
| Eleanor and Keith | 10/10 | 1551 days | 9% |
| Caitlin | 9/10 | 1857 days | 5% |
| Hannah | 10/10 | 2069 days | 4% |
| David | 10/10 | 2130 days | 4% |
| Justin | 10/10 | 2222 days | 4% |
| Robert Adler | 10/10 | 2222 days | 4% |
| Liz Wade | 9/10 | 2250 days | 4% |
| Mika Feng | 10/10 | 2281 days | 4% |
| Natalie | 1/10 | 2282 days | 2% |
| Adam | 8/10 | 2343 days | 4% |
| Ayesha Solomon | 10/10 | 2343 days | 4% |
| Adrian Macdonald | 9/10 | 2373 days | 4% |
| Matilda | 10/10 | 2466 days | 4% |
| David | 10/10 | 2557 days | 4% |
| JM | 10/10 | 2557 days | 4% |
| Sarah Everett | 10/10 | 2557 days | 4% |
| kim thomas | 9/10 | 2588 days | 3% |
| Botond Seres | 10/10 | 2588 days | 3% |
| Sir Ed | 1/10 | 2615 days | 1% |
| Lucinda | 10/10 | 2616 days | 3% |
| Liz | 9/10 | 2647 days | 3% |
| Jyoti | 3/10 | 2678 days | 2% |
| Julie Barclay | 10/10 | 2678 days | 3% |
| Scooper | 10/10 | 2769 days | 3% |
| Jenny | 8/10 | 2892 days | 3% |
| Antony Wilson | 10/10 | 2921 days | 3% |
| S Becker | 10/10 | 2922 days | 3% |
| Matt | 10/10 | 2922 days | 3% |
| Antony Lewis | 10/10 | 2922 days | 3% |
| Richard | 9/10 | 2922 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2936 days | 2% |
| Nathaniel Bond | 10/10 | 2951 days | 2% |
| Carl Elliott | 10/10 | 2953 days | 3% |
| Bob | 10/10 | 2953 days | 3% |
| Nigel & Annie Dale | 10/10 | 2980 days | 3% |
| Luis Vigil Vidal | 10/10 | 2995 days | 2% |
| Helen Bond | 10/10 | 3012 days | 3% |
| Eversons | 9/10 | 3012 days | 3% |
| Maggie Crowe | 10/10 | 3028 days | 3% |
| Thomas Krasowski | 10/10 | 3030 days | 3% |
| Joe Barnett | 10/10 | 3052 days | 3% |
| Samantha Brewin | 10/10 | 3084 days | 2% |
| Jozef Pinkerton | 10/10 | 3124 days | 2% |
| Andy Dearman | 10/10 | 3154 days | 2% |
| Yee Ling Teo | 10/10 | 3265 days | 2% |
| Belinda Clarke | 10/10 | 3291 days | 2% |
| Jason Perks | 9/10 | 3324 days | 2% |
| Peter Armstrong | 9/10 | 3345 days | 2% |
| Victoria Strong | 10/10 | 3375 days | 2% |
| Rebecca Lindsey | 8/10 | 3376 days | 2% |
| Shelley Warkentin | 9/10 | 3407 days | 2% |
| Andries Lubbe | 10/10 | 3437 days | 2% |
| S Webb | 10/10 | 3437 days | 2% |
| Rik Wiel | 9/10 | 3459 days | 2% |
| Edward De Sousa | 10/10 | 3514 days | 2% |
| Stuart Jeffrey | 9/10 | 3529 days | 2% |
| Cameron Page | 10/10 | 3564 days | 2% |
| Michelle Cheyne | 10/10 | 3588 days | 1% |
| Anshuman Bhagwat | 5/10 | 3591 days | 1% |
| Jennifer Ellis | 8/10 | 3601 days | 1% |
| Bill Priddy | 8/10 | 3682 days | 1% |
| Belinda Horn | 10/10 | 3683 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3685 days | 1% |
| Helena Bond | 8/10 | 3688 days | 1% |
| Jane Louise Stokes | 8/10 | 3697 days | 1% |
| Alex Macdonald | 10/10 | 3711 days | 1% |
| Glinys Weller | 10/10 | 3729 days | 1% |
| Laura Daly | 10/10 | 3732 days | 1% |
| Stephanie Mouat | 9/10 | 3742 days | 1% |
| Sam Brydon | 10/10 | 3742 days | 1% |
| Yung Ok Yoo | 8/10 | 3744 days | 1% |
| Sarah Gurney | 8/10 | 3772 days | 1% |
| Janelle Sterling | 10/10 | 3801 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3803 days | 1% |
| Flurg McSpong | 10/10 | 3834 days | 1% |
| Mary Foster | 10/10 | 3864 days | 1% |
| Viki Ziemba | 10/10 | 3865 days | 1% |
| Jan mentink | 9/10 | 3890 days | 1% |
| Jan Mentink | 10/10 | 3892 days | 1% |
| Jane Monro | 10/10 | 3926 days | 1% |
| Sally Smith | 10/10 | 3956 days | 1% |
| Mark Sandbrook | 10/10 | 4017 days | 1% |
| Andrew Jones | 8/10 | 4048 days | 1% |
| Christine Andersen | 10/10 | 4048 days | 1% |
| Jan Collins | 10/10 | 4067 days | 1% |
| Andrew Stace | 10/10 | 4107 days | 0% |
| Christian Roerig | 10/10 | 4107 days | 0% |
| Elham Isari | 10/10 | 4158 days | 0% |
| SUE COLEMAN | 9/10 | 4168 days | 0% |
| Sidney Stokkers | 9/10 | 4199 days | 0% |
| Derek van Niekerk | 10/10 | 4261 days | 0% |
| Andrew Kermode | 10/10 | 4292 days | 0% |
| Michelle K | 10/10 | 4353 days | 0% |
| Eve Clemens | 10/10 | 4353 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4353 days | 0% |
| Mark Ovens | 10/10 | 4383 days | 1% |
| Heike Heller | 9/10 | 4392 days | 1% |
| Walter Neff | 10/10 | 4442 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4473 days | 1% |
| Susan Kirkham | 10/10 | 4473 days | 1% |
| Simon Heffer | 10/10 | 4473 days | 1% |
| Paul Wood | 9/10 | 4504 days | 1% |
| griff griffiths | 9/10 | 4504 days | 1% |
| J Murphy | 9/10 | 4534 days | 1% |
| Kiwix3 | 10/10 | 4565 days | 1% |
| I & K Urquhart | 10/10 | 4626 days | 1% |
| Gary Greenwell | 10/10 | 4657 days | 1% |
| Pierre Cinquin | 9/10 | 4706 days | 1% |
| Chris Quarre | 10/10 | 4718 days | 1% |
| M Morgan | 10/10 | 4748 days | 1% |
| Grantygrant | 10/10 | 4748 days | 1% |
| Ted Pointing | 10/10 | 4748 days | 1% |
| Ron Stenhouse | 10/10 | 4748 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4748 days | 1% |
| Peti 10 | 10/10 | 4779 days | 1% |
| Julian Roots | 9/10 | 4779 days | 1% |
| M Branche | 9/10 | 4781 days | 1% |
| Malgorzata | 10/10 | 4783 days | 1% |
| Michal | 10/10 | 4783 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4783 days | 1% |
| brian barran | 9/10 | 4807 days | 1% |
| Nigel Williams | 10/10 | 4838 days | 1% |
| William Notcutt | 10/10 | 4838 days | 1% |
| Moni Sangoi | 9/10 | 4838 days | 1% |
| paulchris | 10/10 | 4869 days | 1% |
| doepie277 | 10/10 | 4869 days | 1% |
| Frank and Suzanne | 9/10 | 4869 days | 1% |
| Alex Laidlaw | 10/10 | 4876 days | 1% |
| gigi29 | 10/10 | 4899 days | 1% |
| Anthony Croton | 10/10 | 4930 days | 1% |
| CollyLuke | 10/10 | 4960 days | 1% |
| Ryan J | 10/10 | 4960 days | 1% |
| sueadegizmo | 10/10 | 5052 days | 1% |
| Carlin | 10/10 | 5052 days | 1% |
| Adam_Heath | 10/10 | 5052 days | 1% |
| Waldo Andersen | 10/10 | 5113 days | 1% |
| Daniel Patricia | 10/10 | 5147 days | 1% |
| Mike & Julia Stone | 10/10 | 5149 days | 1% |
| Bottoms | 9/10 | 5154 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5155 days | 1% |
| Dieter Mangold | 9/10 | 5156 days | 1% |
| Lyn Deavin | 8/10 | 5156 days | 1% |
| Robert McIlraith | 10/10 | 5159 days | 1% |
| Marian Stolker | 10/10 | 5160 days | 1% |
| elaineandbob | 10/10 | 5173 days | 1% |
| Berry | 10/10 | 5246 days | 1% |
| Richard Lechevallier | 10/10 | 5252 days | 1% |
| qofd | 10/10 | 5449 days | 1% |
| Stephen Hunt | 10/10 | 5475 days | 1% |
| Weez18 | 10/10 | 5479 days | 1% |
| Karin Kueng | 10/10 | 5498 days | 1% |
| bryfrance | 10/10 | 5500 days | 1% |
| Ellie Thompson | 10/10 | 5502 days | 1% |
| Diane Johnston | 9/10 | 5503 days | 1% |
| Beat & Connie | 10/10 | 5504 days | 1% |
| Patrick Schaad | 9/10 | 5504 days | 1% |
| Adrian Beckett | 10/10 | 5506 days | 1% |
| Simon Vickers | 10/10 | 5509 days | 1% |
| Pein van Nosrt | 9/10 | 5509 days | 1% |
| LandJ | 9/10 | 5510 days | 1% |
| Eva Bock | 9/10 | 5513 days | 1% |
| Plomp | 9/10 | 5514 days | 1% |
| Eva Stauderova | 10/10 | 5529 days | 1% |
| Robert Smith | 10/10 | 5529 days | 1% |
| Bas Geerts | 9/10 | 5531 days | 1% |
| Derek Archibald | 9/10 | 5531 days | 1% |
| Kiefer Osterrieder | 10/10 | 5533 days | 1% |
| John Winter | 9/10 | 5900 days | 1% |
| glenmh | 10/10 | 5903 days | 1% |
| Steve Canner | 8/10 | 5903 days | 1% |
| Anne Heriot | 10/10 | 5915 days | 1% |
| catdonjaime | 10/10 | 5958 days | 1% |
| CarolB | 10/10 | 6243 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.09% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 5 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.07% |
| 5 | -0.09% |
| 6 | -0.11% |
| 7 | -0.13% |
| 8 | -0.15% |
| … | … |
Balancing Adjustment
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.