Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
201 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 207 reviews. There are 201 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 137 |
|
68% |
| 9/10 | 41 |
|
20% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.43% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.43% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 201 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dee | 10/10 | 192 days | 100% |
| Nathalie Glazier | 10/10 | 253 days | 98% |
| Daphne Janssaud | 9/10 | 253 days | 97% |
| CARLOS LUCAS | 8/10 | 281 days | 96% |
| Kane | 10/10 | 557 days | 84% |
| Susan Boyton | 10/10 | 557 days | 84% |
| Anna T | 4/10 | 587 days | 54% |
| Steve | 6/10 | 677 days | 65% |
| Glenda | 1/10 | 799 days | 26% |
| Taylor | 10/10 | 922 days | 53% |
| Ka Gill | 9/10 | 922 days | 52% |
| Rachel | 10/10 | 1012 days | 44% |
| Jim Dodd | 10/10 | 1043 days | 41% |
| Paul | 1/10 | 1043 days | 16% |
| Chris | 8/10 | 1104 days | 35% |
| Andre Castro | 10/10 | 1165 days | 30% |
| Donna Harbidge | 10/10 | 1165 days | 30% |
| Kelsey | 10/10 | 1257 days | 24% |
| Christa | 10/10 | 1257 days | 24% |
| J. Roesener | 10/10 | 1288 days | 22% |
| Maggie Hirt | 10/10 | 1288 days | 22% |
| 小B | 9/10 | 1318 days | 20% |
| Beswick Family | 10/10 | 1318 days | 20% |
| Kilee Leblanc | 10/10 | 1318 days | 20% |
| Daniel Bez | 10/10 | 1318 days | 20% |
| Marketa Sumara | 10/10 | 1439 days | 14% |
| Andy | 5/10 | 1439 days | 10% |
| Lottie | 10/10 | 1653 days | 7% |
| Eleanor and Keith | 10/10 | 1773 days | 5% |
| Caitlin | 9/10 | 2079 days | 4% |
| Hannah | 10/10 | 2291 days | 4% |
| David | 10/10 | 2352 days | 4% |
| Justin | 10/10 | 2444 days | 4% |
| Robert Adler | 10/10 | 2444 days | 4% |
| Liz Wade | 9/10 | 2472 days | 4% |
| Mika Feng | 10/10 | 2503 days | 4% |
| Natalie | 1/10 | 2504 days | 1% |
| Adam | 8/10 | 2565 days | 3% |
| Ayesha Solomon | 10/10 | 2565 days | 4% |
| Adrian Macdonald | 9/10 | 2595 days | 3% |
| Matilda | 10/10 | 2688 days | 3% |
| David | 10/10 | 2779 days | 3% |
| JM | 10/10 | 2779 days | 3% |
| Sarah Everett | 10/10 | 2779 days | 3% |
| kim thomas | 9/10 | 2810 days | 3% |
| Botond Seres | 10/10 | 2810 days | 3% |
| Sir Ed | 1/10 | 2837 days | 1% |
| Lucinda | 10/10 | 2838 days | 3% |
| Liz | 9/10 | 2869 days | 3% |
| Jyoti | 3/10 | 2900 days | 2% |
| Julie Barclay | 10/10 | 2900 days | 3% |
| Scooper | 10/10 | 2991 days | 3% |
| Jenny | 8/10 | 3114 days | 2% |
| Antony Wilson | 10/10 | 3143 days | 2% |
| S Becker | 10/10 | 3144 days | 2% |
| Matt | 10/10 | 3144 days | 2% |
| Antony Lewis | 10/10 | 3144 days | 2% |
| Richard | 9/10 | 3144 days | 2% |
| Boguslaw MAKIELLO | 10/10 | 3158 days | 2% |
| Nathaniel Bond | 10/10 | 3173 days | 2% |
| Carl Elliott | 10/10 | 3175 days | 2% |
| Bob | 10/10 | 3175 days | 2% |
| Nigel & Annie Dale | 10/10 | 3202 days | 2% |
| Luis Vigil Vidal | 10/10 | 3217 days | 2% |
| Helen Bond | 10/10 | 3234 days | 2% |
| Eversons | 9/10 | 3234 days | 2% |
| Maggie Crowe | 10/10 | 3250 days | 2% |
| Thomas Krasowski | 10/10 | 3252 days | 2% |
| Joe Barnett | 10/10 | 3274 days | 2% |
| Samantha Brewin | 10/10 | 3306 days | 2% |
| Jozef Pinkerton | 10/10 | 3346 days | 2% |
| Andy Dearman | 10/10 | 3376 days | 2% |
| Yee Ling Teo | 10/10 | 3487 days | 2% |
| Belinda Clarke | 10/10 | 3513 days | 2% |
| Jason Perks | 9/10 | 3546 days | 2% |
| Peter Armstrong | 9/10 | 3567 days | 2% |
| Victoria Strong | 10/10 | 3597 days | 1% |
| Rebecca Lindsey | 8/10 | 3598 days | 1% |
| Shelley Warkentin | 9/10 | 3629 days | 1% |
| Andries Lubbe | 10/10 | 3659 days | 1% |
| S Webb | 10/10 | 3659 days | 1% |
| Rik Wiel | 9/10 | 3681 days | 1% |
| Edward De Sousa | 10/10 | 3736 days | 1% |
| Stuart Jeffrey | 9/10 | 3751 days | 1% |
| Cameron Page | 10/10 | 3786 days | 1% |
| Michelle Cheyne | 10/10 | 3810 days | 1% |
| Anshuman Bhagwat | 5/10 | 3813 days | 1% |
| Jennifer Ellis | 8/10 | 3823 days | 1% |
| Bill Priddy | 8/10 | 3904 days | 1% |
| Belinda Horn | 10/10 | 3905 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3907 days | 1% |
| Helena Bond | 8/10 | 3910 days | 1% |
| Jane Louise Stokes | 8/10 | 3919 days | 1% |
| Alex Macdonald | 10/10 | 3933 days | 1% |
| Glinys Weller | 10/10 | 3951 days | 1% |
| Laura Daly | 10/10 | 3954 days | 1% |
| Stephanie Mouat | 9/10 | 3964 days | 1% |
| Sam Brydon | 10/10 | 3964 days | 1% |
| Yung Ok Yoo | 8/10 | 3966 days | 1% |
| Sarah Gurney | 8/10 | 3994 days | 1% |
| Janelle Sterling | 10/10 | 4023 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 4025 days | 1% |
| Flurg McSpong | 10/10 | 4056 days | 1% |
| Mary Foster | 10/10 | 4086 days | 0% |
| Viki Ziemba | 10/10 | 4087 days | 0% |
| Jan mentink | 9/10 | 4112 days | 0% |
| Jan Mentink | 10/10 | 4114 days | 0% |
| Jane Monro | 10/10 | 4148 days | 0% |
| Sally Smith | 10/10 | 4178 days | 0% |
| Mark Sandbrook | 10/10 | 4239 days | 0% |
| Andrew Jones | 8/10 | 4270 days | 0% |
| Christine Andersen | 10/10 | 4270 days | 0% |
| Jan Collins | 10/10 | 4289 days | 0% |
| Andrew Stace | 10/10 | 4329 days | 0% |
| Christian Roerig | 10/10 | 4329 days | 0% |
| Elham Isari | 10/10 | 4380 days | 1% |
| SUE COLEMAN | 9/10 | 4390 days | 1% |
| Sidney Stokkers | 9/10 | 4421 days | 1% |
| Derek van Niekerk | 10/10 | 4483 days | 1% |
| Andrew Kermode | 10/10 | 4514 days | 1% |
| Michelle K | 10/10 | 4575 days | 1% |
| Eve Clemens | 10/10 | 4575 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 4575 days | 1% |
| Mark Ovens | 10/10 | 4605 days | 1% |
| Heike Heller | 9/10 | 4614 days | 1% |
| Walter Neff | 10/10 | 4664 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4695 days | 1% |
| Susan Kirkham | 10/10 | 4695 days | 1% |
| Simon Heffer | 10/10 | 4695 days | 1% |
| Paul Wood | 9/10 | 4726 days | 1% |
| griff griffiths | 9/10 | 4726 days | 1% |
| J Murphy | 9/10 | 4756 days | 1% |
| Kiwix3 | 10/10 | 4787 days | 1% |
| I & K Urquhart | 10/10 | 4848 days | 1% |
| Gary Greenwell | 10/10 | 4879 days | 1% |
| Pierre Cinquin | 9/10 | 4928 days | 1% |
| Chris Quarre | 10/10 | 4940 days | 1% |
| M Morgan | 10/10 | 4970 days | 1% |
| Grantygrant | 10/10 | 4970 days | 1% |
| Ted Pointing | 10/10 | 4970 days | 1% |
| Ron Stenhouse | 10/10 | 4970 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4970 days | 1% |
| Peti 10 | 10/10 | 5001 days | 1% |
| Julian Roots | 9/10 | 5001 days | 1% |
| M Branche | 9/10 | 5003 days | 1% |
| Malgorzata | 10/10 | 5005 days | 1% |
| Michal | 10/10 | 5005 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 5005 days | 1% |
| brian barran | 9/10 | 5029 days | 1% |
| Nigel Williams | 10/10 | 5060 days | 1% |
| William Notcutt | 10/10 | 5060 days | 1% |
| Moni Sangoi | 9/10 | 5060 days | 1% |
| paulchris | 10/10 | 5091 days | 1% |
| doepie277 | 10/10 | 5091 days | 1% |
| Frank and Suzanne | 9/10 | 5091 days | 1% |
| Alex Laidlaw | 10/10 | 5098 days | 1% |
| gigi29 | 10/10 | 5121 days | 1% |
| Anthony Croton | 10/10 | 5152 days | 1% |
| CollyLuke | 10/10 | 5182 days | 1% |
| Ryan J | 10/10 | 5182 days | 1% |
| sueadegizmo | 10/10 | 5274 days | 1% |
| Carlin | 10/10 | 5274 days | 1% |
| Adam_Heath | 10/10 | 5274 days | 1% |
| Waldo Andersen | 10/10 | 5335 days | 1% |
| Daniel Patricia | 10/10 | 5369 days | 1% |
| Mike & Julia Stone | 10/10 | 5371 days | 1% |
| Bottoms | 9/10 | 5376 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5377 days | 1% |
| Dieter Mangold | 9/10 | 5378 days | 1% |
| Lyn Deavin | 8/10 | 5378 days | 1% |
| Robert McIlraith | 10/10 | 5381 days | 1% |
| Marian Stolker | 10/10 | 5382 days | 1% |
| elaineandbob | 10/10 | 5395 days | 1% |
| Berry | 10/10 | 5468 days | 1% |
| Richard Lechevallier | 10/10 | 5474 days | 1% |
| qofd | 10/10 | 5671 days | 1% |
| Stephen Hunt | 10/10 | 5697 days | 1% |
| Weez18 | 10/10 | 5701 days | 1% |
| Karin Kueng | 10/10 | 5720 days | 1% |
| bryfrance | 10/10 | 5722 days | 1% |
| Ellie Thompson | 10/10 | 5724 days | 1% |
| Diane Johnston | 9/10 | 5725 days | 1% |
| Beat & Connie | 10/10 | 5726 days | 1% |
| Patrick Schaad | 9/10 | 5726 days | 1% |
| Adrian Beckett | 10/10 | 5728 days | 1% |
| Simon Vickers | 10/10 | 5731 days | 1% |
| Pein van Nosrt | 9/10 | 5731 days | 1% |
| LandJ | 9/10 | 5732 days | 1% |
| Eva Bock | 9/10 | 5735 days | 1% |
| Plomp | 9/10 | 5736 days | 1% |
| Eva Stauderova | 10/10 | 5751 days | 1% |
| Robert Smith | 10/10 | 5751 days | 1% |
| Bas Geerts | 9/10 | 5753 days | 1% |
| Derek Archibald | 9/10 | 5753 days | 1% |
| Kiefer Osterrieder | 10/10 | 5755 days | 1% |
| John Winter | 9/10 | 6122 days | 1% |
| glenmh | 10/10 | 6125 days | 1% |
| Steve Canner | 8/10 | 6125 days | 1% |
| Anne Heriot | 10/10 | 6137 days | 1% |
| catdonjaime | 10/10 | 6180 days | 1% |
| CarolB | 10/10 | 6465 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.40% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 172 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 169 | -3.34% |
| 170 | -3.36% |
| 171 | -3.38% |
| 172 | -3.40% |
| 173 | -3.42% |
| 174 | -3.44% |
| 175 | -3.46% |
| … | … |
Balancing Adjustment
1.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.