G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
201 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 207 reviews. There are 201 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 137 |
|
68% |
| 9/10 | 41 |
|
20% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.43% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.43% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 201 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dee | 10/10 | 172 days | 100% |
| Nathalie Glazier | 10/10 | 233 days | 99% |
| Daphne Janssaud | 9/10 | 233 days | 98% |
| CARLOS LUCAS | 8/10 | 261 days | 96% |
| Kane | 10/10 | 537 days | 85% |
| Susan Boyton | 10/10 | 537 days | 85% |
| Anna T | 4/10 | 567 days | 54% |
| Steve | 6/10 | 657 days | 66% |
| Glenda | 1/10 | 779 days | 27% |
| Taylor | 10/10 | 902 days | 54% |
| Ka Gill | 9/10 | 902 days | 54% |
| Rachel | 10/10 | 992 days | 45% |
| Jim Dodd | 10/10 | 1023 days | 42% |
| Paul | 1/10 | 1023 days | 17% |
| Chris | 8/10 | 1084 days | 36% |
| Andre Castro | 10/10 | 1145 days | 32% |
| Donna Harbidge | 10/10 | 1145 days | 32% |
| Kelsey | 10/10 | 1237 days | 25% |
| Christa | 10/10 | 1237 days | 25% |
| J. Roesener | 10/10 | 1268 days | 23% |
| Maggie Hirt | 10/10 | 1268 days | 23% |
| 小B | 9/10 | 1298 days | 21% |
| Beswick Family | 10/10 | 1298 days | 21% |
| Kilee Leblanc | 10/10 | 1298 days | 21% |
| Daniel Bez | 10/10 | 1298 days | 21% |
| Marketa Sumara | 10/10 | 1419 days | 15% |
| Andy | 5/10 | 1419 days | 11% |
| Lottie | 10/10 | 1633 days | 7% |
| Eleanor and Keith | 10/10 | 1753 days | 5% |
| Caitlin | 9/10 | 2059 days | 5% |
| Hannah | 10/10 | 2271 days | 4% |
| David | 10/10 | 2332 days | 4% |
| Justin | 10/10 | 2424 days | 4% |
| Robert Adler | 10/10 | 2424 days | 4% |
| Liz Wade | 9/10 | 2452 days | 4% |
| Mika Feng | 10/10 | 2483 days | 4% |
| Natalie | 1/10 | 2484 days | 2% |
| Adam | 8/10 | 2545 days | 4% |
| Ayesha Solomon | 10/10 | 2545 days | 4% |
| Adrian Macdonald | 9/10 | 2575 days | 4% |
| Matilda | 10/10 | 2668 days | 3% |
| David | 10/10 | 2759 days | 3% |
| JM | 10/10 | 2759 days | 3% |
| Sarah Everett | 10/10 | 2759 days | 3% |
| kim thomas | 9/10 | 2790 days | 3% |
| Botond Seres | 10/10 | 2790 days | 3% |
| Sir Ed | 1/10 | 2817 days | 1% |
| Lucinda | 10/10 | 2818 days | 3% |
| Liz | 9/10 | 2849 days | 3% |
| Jyoti | 3/10 | 2880 days | 2% |
| Julie Barclay | 10/10 | 2880 days | 3% |
| Scooper | 10/10 | 2971 days | 3% |
| Jenny | 8/10 | 3094 days | 2% |
| Antony Wilson | 10/10 | 3123 days | 2% |
| S Becker | 10/10 | 3124 days | 2% |
| Matt | 10/10 | 3124 days | 2% |
| Antony Lewis | 10/10 | 3124 days | 2% |
| Richard | 9/10 | 3124 days | 2% |
| Boguslaw MAKIELLO | 10/10 | 3138 days | 2% |
| Nathaniel Bond | 10/10 | 3153 days | 2% |
| Carl Elliott | 10/10 | 3155 days | 2% |
| Bob | 10/10 | 3155 days | 2% |
| Nigel & Annie Dale | 10/10 | 3182 days | 2% |
| Luis Vigil Vidal | 10/10 | 3197 days | 2% |
| Helen Bond | 10/10 | 3214 days | 2% |
| Eversons | 9/10 | 3214 days | 2% |
| Maggie Crowe | 10/10 | 3230 days | 2% |
| Thomas Krasowski | 10/10 | 3232 days | 2% |
| Joe Barnett | 10/10 | 3254 days | 2% |
| Samantha Brewin | 10/10 | 3286 days | 2% |
| Jozef Pinkerton | 10/10 | 3326 days | 2% |
| Andy Dearman | 10/10 | 3356 days | 2% |
| Yee Ling Teo | 10/10 | 3467 days | 2% |
| Belinda Clarke | 10/10 | 3493 days | 2% |
| Jason Perks | 9/10 | 3526 days | 2% |
| Peter Armstrong | 9/10 | 3547 days | 2% |
| Victoria Strong | 10/10 | 3577 days | 2% |
| Rebecca Lindsey | 8/10 | 3578 days | 2% |
| Shelley Warkentin | 9/10 | 3609 days | 2% |
| Andries Lubbe | 10/10 | 3639 days | 1% |
| S Webb | 10/10 | 3639 days | 1% |
| Rik Wiel | 9/10 | 3661 days | 1% |
| Edward De Sousa | 10/10 | 3716 days | 1% |
| Stuart Jeffrey | 9/10 | 3731 days | 1% |
| Cameron Page | 10/10 | 3766 days | 1% |
| Michelle Cheyne | 10/10 | 3790 days | 1% |
| Anshuman Bhagwat | 5/10 | 3793 days | 1% |
| Jennifer Ellis | 8/10 | 3803 days | 1% |
| Bill Priddy | 8/10 | 3884 days | 1% |
| Belinda Horn | 10/10 | 3885 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3887 days | 1% |
| Helena Bond | 8/10 | 3890 days | 1% |
| Jane Louise Stokes | 8/10 | 3899 days | 1% |
| Alex Macdonald | 10/10 | 3913 days | 1% |
| Glinys Weller | 10/10 | 3931 days | 1% |
| Laura Daly | 10/10 | 3934 days | 1% |
| Stephanie Mouat | 9/10 | 3944 days | 1% |
| Sam Brydon | 10/10 | 3944 days | 1% |
| Yung Ok Yoo | 8/10 | 3946 days | 1% |
| Sarah Gurney | 8/10 | 3974 days | 1% |
| Janelle Sterling | 10/10 | 4003 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 4005 days | 1% |
| Flurg McSpong | 10/10 | 4036 days | 1% |
| Mary Foster | 10/10 | 4066 days | 1% |
| Viki Ziemba | 10/10 | 4067 days | 1% |
| Jan mentink | 9/10 | 4092 days | 1% |
| Jan Mentink | 10/10 | 4094 days | 1% |
| Jane Monro | 10/10 | 4128 days | 0% |
| Sally Smith | 10/10 | 4158 days | 0% |
| Mark Sandbrook | 10/10 | 4219 days | 0% |
| Andrew Jones | 8/10 | 4250 days | 0% |
| Christine Andersen | 10/10 | 4250 days | 0% |
| Jan Collins | 10/10 | 4269 days | 0% |
| Andrew Stace | 10/10 | 4309 days | 0% |
| Christian Roerig | 10/10 | 4309 days | 0% |
| Elham Isari | 10/10 | 4360 days | 0% |
| SUE COLEMAN | 9/10 | 4370 days | 0% |
| Sidney Stokkers | 9/10 | 4401 days | 1% |
| Derek van Niekerk | 10/10 | 4463 days | 1% |
| Andrew Kermode | 10/10 | 4494 days | 1% |
| Michelle K | 10/10 | 4555 days | 1% |
| Eve Clemens | 10/10 | 4555 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 4555 days | 1% |
| Mark Ovens | 10/10 | 4585 days | 1% |
| Heike Heller | 9/10 | 4594 days | 1% |
| Walter Neff | 10/10 | 4644 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4675 days | 1% |
| Susan Kirkham | 10/10 | 4675 days | 1% |
| Simon Heffer | 10/10 | 4675 days | 1% |
| Paul Wood | 9/10 | 4706 days | 1% |
| griff griffiths | 9/10 | 4706 days | 1% |
| J Murphy | 9/10 | 4736 days | 1% |
| Kiwix3 | 10/10 | 4767 days | 1% |
| I & K Urquhart | 10/10 | 4828 days | 1% |
| Gary Greenwell | 10/10 | 4859 days | 1% |
| Pierre Cinquin | 9/10 | 4908 days | 1% |
| Chris Quarre | 10/10 | 4920 days | 1% |
| M Morgan | 10/10 | 4950 days | 1% |
| Grantygrant | 10/10 | 4950 days | 1% |
| Ted Pointing | 10/10 | 4950 days | 1% |
| Ron Stenhouse | 10/10 | 4950 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4950 days | 1% |
| Peti 10 | 10/10 | 4981 days | 1% |
| Julian Roots | 9/10 | 4981 days | 1% |
| M Branche | 9/10 | 4983 days | 1% |
| Malgorzata | 10/10 | 4985 days | 1% |
| Michal | 10/10 | 4985 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4985 days | 1% |
| brian barran | 9/10 | 5009 days | 1% |
| Nigel Williams | 10/10 | 5040 days | 1% |
| William Notcutt | 10/10 | 5040 days | 1% |
| Moni Sangoi | 9/10 | 5040 days | 1% |
| paulchris | 10/10 | 5071 days | 1% |
| doepie277 | 10/10 | 5071 days | 1% |
| Frank and Suzanne | 9/10 | 5071 days | 1% |
| Alex Laidlaw | 10/10 | 5078 days | 1% |
| gigi29 | 10/10 | 5101 days | 1% |
| Anthony Croton | 10/10 | 5132 days | 1% |
| CollyLuke | 10/10 | 5162 days | 1% |
| Ryan J | 10/10 | 5162 days | 1% |
| sueadegizmo | 10/10 | 5254 days | 1% |
| Carlin | 10/10 | 5254 days | 1% |
| Adam_Heath | 10/10 | 5254 days | 1% |
| Waldo Andersen | 10/10 | 5315 days | 1% |
| Daniel Patricia | 10/10 | 5349 days | 1% |
| Mike & Julia Stone | 10/10 | 5351 days | 1% |
| Bottoms | 9/10 | 5356 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5357 days | 1% |
| Dieter Mangold | 9/10 | 5358 days | 1% |
| Lyn Deavin | 8/10 | 5358 days | 1% |
| Robert McIlraith | 10/10 | 5361 days | 1% |
| Marian Stolker | 10/10 | 5362 days | 1% |
| elaineandbob | 10/10 | 5375 days | 1% |
| Berry | 10/10 | 5448 days | 1% |
| Richard Lechevallier | 10/10 | 5454 days | 1% |
| qofd | 10/10 | 5651 days | 1% |
| Stephen Hunt | 10/10 | 5677 days | 1% |
| Weez18 | 10/10 | 5681 days | 1% |
| Karin Kueng | 10/10 | 5700 days | 1% |
| bryfrance | 10/10 | 5702 days | 1% |
| Ellie Thompson | 10/10 | 5704 days | 1% |
| Diane Johnston | 9/10 | 5705 days | 1% |
| Beat & Connie | 10/10 | 5706 days | 1% |
| Patrick Schaad | 9/10 | 5706 days | 1% |
| Adrian Beckett | 10/10 | 5708 days | 1% |
| Simon Vickers | 10/10 | 5711 days | 1% |
| Pein van Nosrt | 9/10 | 5711 days | 1% |
| LandJ | 9/10 | 5712 days | 1% |
| Eva Bock | 9/10 | 5715 days | 1% |
| Plomp | 9/10 | 5716 days | 1% |
| Eva Stauderova | 10/10 | 5731 days | 1% |
| Robert Smith | 10/10 | 5731 days | 1% |
| Bas Geerts | 9/10 | 5733 days | 1% |
| Derek Archibald | 9/10 | 5733 days | 1% |
| Kiefer Osterrieder | 10/10 | 5735 days | 1% |
| John Winter | 9/10 | 6102 days | 1% |
| glenmh | 10/10 | 6105 days | 1% |
| Steve Canner | 8/10 | 6105 days | 1% |
| Anne Heriot | 10/10 | 6117 days | 1% |
| catdonjaime | 10/10 | 6160 days | 1% |
| CarolB | 10/10 | 6445 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.78% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 152 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 149 | -2.73% |
| 150 | -2.74% |
| 151 | -2.76% |
| 152 | -2.78% |
| 153 | -2.80% |
| 154 | -2.82% |
| 155 | -2.84% |
| … | … |
Balancing Adjustment
1.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.