Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
200 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 206 reviews. There are 200 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 136 |
|
68% |
| 9/10 | 41 |
|
21% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.40% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.40% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 200 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.75%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nathalie Glazier | 10/10 | 52 days | 100% |
| Daphne Janssaud | 9/10 | 52 days | 99% |
| CARLOS LUCAS | 8/10 | 80 days | 98% |
| Kane | 10/10 | 356 days | 93% |
| Susan Boyton | 10/10 | 356 days | 93% |
| Anna T | 4/10 | 386 days | 60% |
| Steve | 6/10 | 476 days | 75% |
| Glenda | 1/10 | 598 days | 32% |
| Taylor | 10/10 | 721 days | 70% |
| Ka Gill | 9/10 | 721 days | 70% |
| Rachel | 10/10 | 811 days | 63% |
| Jim Dodd | 10/10 | 842 days | 60% |
| Paul | 1/10 | 842 days | 24% |
| Chris | 8/10 | 903 days | 53% |
| Andre Castro | 10/10 | 964 days | 47% |
| Donna Harbidge | 10/10 | 964 days | 47% |
| Kelsey | 10/10 | 1056 days | 39% |
| Christa | 10/10 | 1056 days | 39% |
| J. Roesener | 10/10 | 1087 days | 36% |
| Maggie Hirt | 10/10 | 1087 days | 36% |
| 小B | 9/10 | 1117 days | 33% |
| Beswick Family | 10/10 | 1117 days | 34% |
| Kilee Leblanc | 10/10 | 1117 days | 34% |
| Daniel Bez | 10/10 | 1117 days | 34% |
| Marketa Sumara | 10/10 | 1238 days | 25% |
| Andy | 5/10 | 1238 days | 19% |
| Lottie | 10/10 | 1452 days | 13% |
| Eleanor and Keith | 10/10 | 1572 days | 9% |
| Caitlin | 9/10 | 1878 days | 5% |
| Hannah | 10/10 | 2090 days | 4% |
| David | 10/10 | 2151 days | 4% |
| Justin | 10/10 | 2243 days | 4% |
| Robert Adler | 10/10 | 2243 days | 4% |
| Liz Wade | 9/10 | 2271 days | 4% |
| Mika Feng | 10/10 | 2302 days | 4% |
| Natalie | 1/10 | 2303 days | 2% |
| Adam | 8/10 | 2364 days | 4% |
| Ayesha Solomon | 10/10 | 2364 days | 4% |
| Adrian Macdonald | 9/10 | 2394 days | 4% |
| Matilda | 10/10 | 2487 days | 4% |
| David | 10/10 | 2578 days | 4% |
| JM | 10/10 | 2578 days | 4% |
| Sarah Everett | 10/10 | 2578 days | 4% |
| kim thomas | 9/10 | 2609 days | 3% |
| Botond Seres | 10/10 | 2609 days | 3% |
| Sir Ed | 1/10 | 2636 days | 1% |
| Lucinda | 10/10 | 2637 days | 3% |
| Liz | 9/10 | 2668 days | 3% |
| Jyoti | 3/10 | 2699 days | 2% |
| Julie Barclay | 10/10 | 2699 days | 3% |
| Scooper | 10/10 | 2790 days | 3% |
| Jenny | 8/10 | 2913 days | 3% |
| Antony Wilson | 10/10 | 2942 days | 3% |
| S Becker | 10/10 | 2943 days | 3% |
| Matt | 10/10 | 2943 days | 3% |
| Antony Lewis | 10/10 | 2943 days | 3% |
| Richard | 9/10 | 2943 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2957 days | 2% |
| Nathaniel Bond | 10/10 | 2972 days | 2% |
| Carl Elliott | 10/10 | 2974 days | 3% |
| Bob | 10/10 | 2974 days | 3% |
| Nigel & Annie Dale | 10/10 | 3001 days | 3% |
| Luis Vigil Vidal | 10/10 | 3016 days | 2% |
| Helen Bond | 10/10 | 3033 days | 3% |
| Eversons | 9/10 | 3033 days | 3% |
| Maggie Crowe | 10/10 | 3049 days | 3% |
| Thomas Krasowski | 10/10 | 3051 days | 3% |
| Joe Barnett | 10/10 | 3073 days | 3% |
| Samantha Brewin | 10/10 | 3105 days | 2% |
| Jozef Pinkerton | 10/10 | 3145 days | 2% |
| Andy Dearman | 10/10 | 3175 days | 2% |
| Yee Ling Teo | 10/10 | 3286 days | 2% |
| Belinda Clarke | 10/10 | 3312 days | 2% |
| Jason Perks | 9/10 | 3345 days | 2% |
| Peter Armstrong | 9/10 | 3366 days | 2% |
| Victoria Strong | 10/10 | 3396 days | 2% |
| Rebecca Lindsey | 8/10 | 3397 days | 2% |
| Shelley Warkentin | 9/10 | 3428 days | 2% |
| Andries Lubbe | 10/10 | 3458 days | 2% |
| S Webb | 10/10 | 3458 days | 2% |
| Rik Wiel | 9/10 | 3480 days | 2% |
| Edward De Sousa | 10/10 | 3535 days | 2% |
| Stuart Jeffrey | 9/10 | 3550 days | 2% |
| Cameron Page | 10/10 | 3585 days | 2% |
| Michelle Cheyne | 10/10 | 3609 days | 1% |
| Anshuman Bhagwat | 5/10 | 3612 days | 1% |
| Jennifer Ellis | 8/10 | 3622 days | 1% |
| Bill Priddy | 8/10 | 3703 days | 1% |
| Belinda Horn | 10/10 | 3704 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3706 days | 1% |
| Helena Bond | 8/10 | 3709 days | 1% |
| Jane Louise Stokes | 8/10 | 3718 days | 1% |
| Alex Macdonald | 10/10 | 3732 days | 1% |
| Glinys Weller | 10/10 | 3750 days | 1% |
| Laura Daly | 10/10 | 3753 days | 1% |
| Stephanie Mouat | 9/10 | 3763 days | 1% |
| Sam Brydon | 10/10 | 3763 days | 1% |
| Yung Ok Yoo | 8/10 | 3765 days | 1% |
| Sarah Gurney | 8/10 | 3793 days | 1% |
| Janelle Sterling | 10/10 | 3822 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3824 days | 1% |
| Flurg McSpong | 10/10 | 3855 days | 1% |
| Mary Foster | 10/10 | 3885 days | 1% |
| Viki Ziemba | 10/10 | 3886 days | 1% |
| Jan mentink | 9/10 | 3911 days | 1% |
| Jan Mentink | 10/10 | 3913 days | 1% |
| Jane Monro | 10/10 | 3947 days | 1% |
| Sally Smith | 10/10 | 3977 days | 1% |
| Mark Sandbrook | 10/10 | 4038 days | 1% |
| Andrew Jones | 8/10 | 4069 days | 1% |
| Christine Andersen | 10/10 | 4069 days | 1% |
| Jan Collins | 10/10 | 4088 days | 1% |
| Andrew Stace | 10/10 | 4128 days | 0% |
| Christian Roerig | 10/10 | 4128 days | 0% |
| Elham Isari | 10/10 | 4179 days | 0% |
| SUE COLEMAN | 9/10 | 4189 days | 0% |
| Sidney Stokkers | 9/10 | 4220 days | 0% |
| Derek van Niekerk | 10/10 | 4282 days | 0% |
| Andrew Kermode | 10/10 | 4313 days | 0% |
| Michelle K | 10/10 | 4374 days | 0% |
| Eve Clemens | 10/10 | 4374 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4374 days | 0% |
| Mark Ovens | 10/10 | 4404 days | 1% |
| Heike Heller | 9/10 | 4413 days | 1% |
| Walter Neff | 10/10 | 4463 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4494 days | 1% |
| Susan Kirkham | 10/10 | 4494 days | 1% |
| Simon Heffer | 10/10 | 4494 days | 1% |
| Paul Wood | 9/10 | 4525 days | 1% |
| griff griffiths | 9/10 | 4525 days | 1% |
| J Murphy | 9/10 | 4555 days | 1% |
| Kiwix3 | 10/10 | 4586 days | 1% |
| I & K Urquhart | 10/10 | 4647 days | 1% |
| Gary Greenwell | 10/10 | 4678 days | 1% |
| Pierre Cinquin | 9/10 | 4727 days | 1% |
| Chris Quarre | 10/10 | 4739 days | 1% |
| M Morgan | 10/10 | 4769 days | 1% |
| Grantygrant | 10/10 | 4769 days | 1% |
| Ted Pointing | 10/10 | 4769 days | 1% |
| Ron Stenhouse | 10/10 | 4769 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4769 days | 1% |
| Peti 10 | 10/10 | 4800 days | 1% |
| Julian Roots | 9/10 | 4800 days | 1% |
| M Branche | 9/10 | 4802 days | 1% |
| Malgorzata | 10/10 | 4804 days | 1% |
| Michal | 10/10 | 4804 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4804 days | 1% |
| brian barran | 9/10 | 4828 days | 1% |
| Nigel Williams | 10/10 | 4859 days | 1% |
| William Notcutt | 10/10 | 4859 days | 1% |
| Moni Sangoi | 9/10 | 4859 days | 1% |
| paulchris | 10/10 | 4890 days | 1% |
| doepie277 | 10/10 | 4890 days | 1% |
| Frank and Suzanne | 9/10 | 4890 days | 1% |
| Alex Laidlaw | 10/10 | 4897 days | 1% |
| gigi29 | 10/10 | 4920 days | 1% |
| Anthony Croton | 10/10 | 4951 days | 1% |
| CollyLuke | 10/10 | 4981 days | 1% |
| Ryan J | 10/10 | 4981 days | 1% |
| sueadegizmo | 10/10 | 5073 days | 1% |
| Carlin | 10/10 | 5073 days | 1% |
| Adam_Heath | 10/10 | 5073 days | 1% |
| Waldo Andersen | 10/10 | 5134 days | 1% |
| Daniel Patricia | 10/10 | 5168 days | 1% |
| Mike & Julia Stone | 10/10 | 5170 days | 1% |
| Bottoms | 9/10 | 5175 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5176 days | 1% |
| Dieter Mangold | 9/10 | 5177 days | 1% |
| Lyn Deavin | 8/10 | 5177 days | 1% |
| Robert McIlraith | 10/10 | 5180 days | 1% |
| Marian Stolker | 10/10 | 5181 days | 1% |
| elaineandbob | 10/10 | 5194 days | 1% |
| Berry | 10/10 | 5267 days | 1% |
| Richard Lechevallier | 10/10 | 5273 days | 1% |
| qofd | 10/10 | 5470 days | 1% |
| Stephen Hunt | 10/10 | 5496 days | 1% |
| Weez18 | 10/10 | 5500 days | 1% |
| Karin Kueng | 10/10 | 5519 days | 1% |
| bryfrance | 10/10 | 5521 days | 1% |
| Ellie Thompson | 10/10 | 5523 days | 1% |
| Diane Johnston | 9/10 | 5524 days | 1% |
| Beat & Connie | 10/10 | 5525 days | 1% |
| Patrick Schaad | 9/10 | 5525 days | 1% |
| Adrian Beckett | 10/10 | 5527 days | 1% |
| Simon Vickers | 10/10 | 5530 days | 1% |
| Pein van Nosrt | 9/10 | 5530 days | 1% |
| LandJ | 9/10 | 5531 days | 1% |
| Eva Bock | 9/10 | 5534 days | 1% |
| Plomp | 9/10 | 5535 days | 1% |
| Eva Stauderova | 10/10 | 5550 days | 1% |
| Robert Smith | 10/10 | 5550 days | 1% |
| Bas Geerts | 9/10 | 5552 days | 1% |
| Derek Archibald | 9/10 | 5552 days | 1% |
| Kiefer Osterrieder | 10/10 | 5554 days | 1% |
| John Winter | 9/10 | 5921 days | 1% |
| glenmh | 10/10 | 5924 days | 1% |
| Steve Canner | 8/10 | 5924 days | 1% |
| Anne Heriot | 10/10 | 5936 days | 1% |
| catdonjaime | 10/10 | 5979 days | 1% |
| CarolB | 10/10 | 6264 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.43% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 26 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 23 | -0.38% |
| 24 | -0.40% |
| 25 | -0.41% |
| 26 | -0.43% |
| 27 | -0.45% |
| 28 | -0.46% |
| 29 | -0.48% |
| … | … |
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.