Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
201 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 207 reviews. There are 201 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 137 |
|
68% |
| 9/10 | 41 |
|
20% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.43% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.43% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 201 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.25%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dee | 10/10 | 91 days | 100% |
| Nathalie Glazier | 10/10 | 152 days | 99% |
| Daphne Janssaud | 9/10 | 152 days | 98% |
| CARLOS LUCAS | 8/10 | 180 days | 97% |
| Kane | 10/10 | 456 days | 89% |
| Susan Boyton | 10/10 | 456 days | 89% |
| Anna T | 4/10 | 486 days | 57% |
| Steve | 6/10 | 576 days | 70% |
| Glenda | 1/10 | 698 days | 29% |
| Taylor | 10/10 | 821 days | 62% |
| Ka Gill | 9/10 | 821 days | 61% |
| Rachel | 10/10 | 911 days | 53% |
| Jim Dodd | 10/10 | 942 days | 50% |
| Paul | 1/10 | 942 days | 20% |
| Chris | 8/10 | 1003 days | 43% |
| Andre Castro | 10/10 | 1064 days | 38% |
| Donna Harbidge | 10/10 | 1064 days | 38% |
| Kelsey | 10/10 | 1156 days | 31% |
| Christa | 10/10 | 1156 days | 31% |
| J. Roesener | 10/10 | 1187 days | 28% |
| Maggie Hirt | 10/10 | 1187 days | 28% |
| 小B | 9/10 | 1217 days | 26% |
| Beswick Family | 10/10 | 1217 days | 26% |
| Kilee Leblanc | 10/10 | 1217 days | 26% |
| Daniel Bez | 10/10 | 1217 days | 26% |
| Marketa Sumara | 10/10 | 1338 days | 19% |
| Andy | 5/10 | 1338 days | 14% |
| Lottie | 10/10 | 1552 days | 9% |
| Eleanor and Keith | 10/10 | 1672 days | 6% |
| Caitlin | 9/10 | 1978 days | 5% |
| Hannah | 10/10 | 2190 days | 4% |
| David | 10/10 | 2251 days | 4% |
| Justin | 10/10 | 2343 days | 4% |
| Robert Adler | 10/10 | 2343 days | 4% |
| Liz Wade | 9/10 | 2372 days | 4% |
| Mika Feng | 10/10 | 2403 days | 4% |
| Natalie | 1/10 | 2403 days | 1% |
| Adam | 8/10 | 2464 days | 4% |
| Ayesha Solomon | 10/10 | 2464 days | 4% |
| Adrian Macdonald | 9/10 | 2495 days | 4% |
| Matilda | 10/10 | 2587 days | 3% |
| David | 10/10 | 2678 days | 3% |
| JM | 10/10 | 2678 days | 3% |
| Sarah Everett | 10/10 | 2678 days | 3% |
| kim thomas | 9/10 | 2709 days | 3% |
| Botond Seres | 10/10 | 2709 days | 3% |
| Sir Ed | 1/10 | 2737 days | 1% |
| Lucinda | 10/10 | 2737 days | 3% |
| Liz | 9/10 | 2768 days | 3% |
| Jyoti | 3/10 | 2799 days | 2% |
| Julie Barclay | 10/10 | 2799 days | 3% |
| Scooper | 10/10 | 2890 days | 3% |
| Jenny | 8/10 | 3013 days | 3% |
| Antony Wilson | 10/10 | 3043 days | 3% |
| S Becker | 10/10 | 3043 days | 3% |
| Matt | 10/10 | 3043 days | 3% |
| Antony Lewis | 10/10 | 3043 days | 3% |
| Richard | 9/10 | 3043 days | 2% |
| Boguslaw MAKIELLO | 10/10 | 3057 days | 2% |
| Nathaniel Bond | 10/10 | 3072 days | 2% |
| Carl Elliott | 10/10 | 3074 days | 2% |
| Bob | 10/10 | 3074 days | 2% |
| Nigel & Annie Dale | 10/10 | 3102 days | 2% |
| Luis Vigil Vidal | 10/10 | 3116 days | 2% |
| Helen Bond | 10/10 | 3133 days | 2% |
| Eversons | 9/10 | 3133 days | 2% |
| Maggie Crowe | 10/10 | 3149 days | 2% |
| Thomas Krasowski | 10/10 | 3151 days | 2% |
| Joe Barnett | 10/10 | 3173 days | 2% |
| Samantha Brewin | 10/10 | 3205 days | 2% |
| Jozef Pinkerton | 10/10 | 3245 days | 2% |
| Andy Dearman | 10/10 | 3275 days | 2% |
| Yee Ling Teo | 10/10 | 3386 days | 2% |
| Belinda Clarke | 10/10 | 3412 days | 2% |
| Jason Perks | 9/10 | 3445 days | 2% |
| Peter Armstrong | 9/10 | 3467 days | 2% |
| Victoria Strong | 10/10 | 3496 days | 2% |
| Rebecca Lindsey | 8/10 | 3498 days | 2% |
| Shelley Warkentin | 9/10 | 3529 days | 2% |
| Andries Lubbe | 10/10 | 3559 days | 2% |
| S Webb | 10/10 | 3559 days | 2% |
| Rik Wiel | 9/10 | 3580 days | 1% |
| Edward De Sousa | 10/10 | 3635 days | 1% |
| Stuart Jeffrey | 9/10 | 3651 days | 1% |
| Cameron Page | 10/10 | 3685 days | 1% |
| Michelle Cheyne | 10/10 | 3709 days | 1% |
| Anshuman Bhagwat | 5/10 | 3712 days | 1% |
| Jennifer Ellis | 8/10 | 3722 days | 1% |
| Bill Priddy | 8/10 | 3804 days | 1% |
| Belinda Horn | 10/10 | 3804 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3806 days | 1% |
| Helena Bond | 8/10 | 3809 days | 1% |
| Jane Louise Stokes | 8/10 | 3818 days | 1% |
| Alex Macdonald | 10/10 | 3833 days | 1% |
| Glinys Weller | 10/10 | 3850 days | 1% |
| Laura Daly | 10/10 | 3853 days | 1% |
| Stephanie Mouat | 9/10 | 3864 days | 1% |
| Sam Brydon | 10/10 | 3864 days | 1% |
| Yung Ok Yoo | 8/10 | 3865 days | 1% |
| Sarah Gurney | 8/10 | 3893 days | 1% |
| Janelle Sterling | 10/10 | 3922 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3925 days | 1% |
| Flurg McSpong | 10/10 | 3956 days | 1% |
| Mary Foster | 10/10 | 3986 days | 1% |
| Viki Ziemba | 10/10 | 3986 days | 1% |
| Jan mentink | 9/10 | 4011 days | 1% |
| Jan Mentink | 10/10 | 4013 days | 1% |
| Jane Monro | 10/10 | 4048 days | 1% |
| Sally Smith | 10/10 | 4077 days | 0% |
| Mark Sandbrook | 10/10 | 4139 days | 0% |
| Andrew Jones | 8/10 | 4170 days | 0% |
| Christine Andersen | 10/10 | 4170 days | 0% |
| Jan Collins | 10/10 | 4188 days | 0% |
| Andrew Stace | 10/10 | 4229 days | 0% |
| Christian Roerig | 10/10 | 4229 days | 0% |
| Elham Isari | 10/10 | 4279 days | 0% |
| SUE COLEMAN | 9/10 | 4290 days | 0% |
| Sidney Stokkers | 9/10 | 4321 days | 0% |
| Derek van Niekerk | 10/10 | 4382 days | 1% |
| Andrew Kermode | 10/10 | 4413 days | 1% |
| Michelle K | 10/10 | 4474 days | 1% |
| Eve Clemens | 10/10 | 4474 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 4474 days | 1% |
| Mark Ovens | 10/10 | 4504 days | 1% |
| Heike Heller | 9/10 | 4513 days | 1% |
| Walter Neff | 10/10 | 4563 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4594 days | 1% |
| Susan Kirkham | 10/10 | 4594 days | 1% |
| Simon Heffer | 10/10 | 4594 days | 1% |
| Paul Wood | 9/10 | 4625 days | 1% |
| griff griffiths | 9/10 | 4625 days | 1% |
| J Murphy | 9/10 | 4655 days | 1% |
| Kiwix3 | 10/10 | 4686 days | 1% |
| I & K Urquhart | 10/10 | 4747 days | 1% |
| Gary Greenwell | 10/10 | 4778 days | 1% |
| Pierre Cinquin | 9/10 | 4827 days | 1% |
| Chris Quarre | 10/10 | 4839 days | 1% |
| M Morgan | 10/10 | 4869 days | 1% |
| Grantygrant | 10/10 | 4869 days | 1% |
| Ted Pointing | 10/10 | 4869 days | 1% |
| Ron Stenhouse | 10/10 | 4869 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4869 days | 1% |
| Peti 10 | 10/10 | 4900 days | 1% |
| Julian Roots | 9/10 | 4900 days | 1% |
| M Branche | 9/10 | 4902 days | 1% |
| Malgorzata | 10/10 | 4904 days | 1% |
| Michal | 10/10 | 4904 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4904 days | 1% |
| brian barran | 9/10 | 4928 days | 1% |
| Nigel Williams | 10/10 | 4959 days | 1% |
| William Notcutt | 10/10 | 4959 days | 1% |
| Moni Sangoi | 9/10 | 4959 days | 1% |
| paulchris | 10/10 | 4990 days | 1% |
| doepie277 | 10/10 | 4990 days | 1% |
| Frank and Suzanne | 9/10 | 4990 days | 1% |
| Alex Laidlaw | 10/10 | 4997 days | 1% |
| gigi29 | 10/10 | 5020 days | 1% |
| Anthony Croton | 10/10 | 5051 days | 1% |
| CollyLuke | 10/10 | 5081 days | 1% |
| Ryan J | 10/10 | 5081 days | 1% |
| sueadegizmo | 10/10 | 5173 days | 1% |
| Carlin | 10/10 | 5173 days | 1% |
| Adam_Heath | 10/10 | 5173 days | 1% |
| Waldo Andersen | 10/10 | 5234 days | 1% |
| Daniel Patricia | 10/10 | 5268 days | 1% |
| Mike & Julia Stone | 10/10 | 5270 days | 1% |
| Bottoms | 9/10 | 5275 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5276 days | 1% |
| Dieter Mangold | 9/10 | 5277 days | 1% |
| Lyn Deavin | 8/10 | 5277 days | 1% |
| Robert McIlraith | 10/10 | 5280 days | 1% |
| Marian Stolker | 10/10 | 5281 days | 1% |
| elaineandbob | 10/10 | 5294 days | 1% |
| Berry | 10/10 | 5367 days | 1% |
| Richard Lechevallier | 10/10 | 5373 days | 1% |
| qofd | 10/10 | 5570 days | 1% |
| Stephen Hunt | 10/10 | 5596 days | 1% |
| Weez18 | 10/10 | 5600 days | 1% |
| Karin Kueng | 10/10 | 5619 days | 1% |
| bryfrance | 10/10 | 5621 days | 1% |
| Ellie Thompson | 10/10 | 5623 days | 1% |
| Diane Johnston | 9/10 | 5624 days | 1% |
| Beat & Connie | 10/10 | 5625 days | 1% |
| Patrick Schaad | 9/10 | 5625 days | 1% |
| Adrian Beckett | 10/10 | 5627 days | 1% |
| Simon Vickers | 10/10 | 5630 days | 1% |
| Pein van Nosrt | 9/10 | 5630 days | 1% |
| LandJ | 9/10 | 5631 days | 1% |
| Eva Bock | 9/10 | 5634 days | 1% |
| Plomp | 9/10 | 5635 days | 1% |
| Eva Stauderova | 10/10 | 5650 days | 1% |
| Robert Smith | 10/10 | 5650 days | 1% |
| Bas Geerts | 9/10 | 5652 days | 1% |
| Derek Archibald | 9/10 | 5652 days | 1% |
| Kiefer Osterrieder | 10/10 | 5654 days | 1% |
| John Winter | 9/10 | 6021 days | 1% |
| glenmh | 10/10 | 6024 days | 1% |
| Steve Canner | 8/10 | 6024 days | 1% |
| Anne Heriot | 10/10 | 6036 days | 1% |
| catdonjaime | 10/10 | 6079 days | 1% |
| CarolB | 10/10 | 6364 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.75% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 72 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 69 | -0.72% |
| 70 | -0.73% |
| 71 | -0.74% |
| 72 | -0.75% |
| 73 | -0.76% |
| 74 | -0.77% |
| 75 | -0.79% |
| … | … |
Balancing Adjustment
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.