Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Nick Morrison

Rankers owner

Jacksons Retreat Campervan Holiday Park

Valid Reviews

171 Valid Reviews

The Jacksons Retreat Campervan Holiday Park experience has a total of 175 reviews. There are 171 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 171 valid reviews:

Rating Count Percentage
10/10 118
69%
9/10 37
22%
8/10 12
7%
7/10 0
0%
6/10 0
0%
5/10 1
1%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 2
1%

94.68% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 94.68% and is based on 171 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

45 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 171 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 45 face-to-face reviews:

Rating Count Percentage
10/10 30
67%
9/10 14
31%
8/10 1
2%
7/10 0
0%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

96.44% Average

The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.01%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Hannah 10/10 80 days 98.99 100%
David 10/10 141 days 96.85 98%
Justin 10/10 233 days 91.4 92%
Robert Adler 10/10 233 days 91.4 92%
Liz Wade 9/10 262 days 89.12 90%
Mika Feng 10/10 293 days 86.4 87%
Natalie 1/10 293 days 63.07 64%
Adam 8/10 354 days 76.14 77%
Ayesha Solomon 10/10 354 days 80.14 81%
Adrian Macdonald 9/10 385 days 76.51 77%
Matilda 10/10 477 days 63.95 65%
David 10/10 568 days 49.01 50%
JM 10/10 568 days 49.01 50%
Sarah Everett 10/10 568 days 49.01 50%
kim thomas 9/10 599 days 43.98 44%
Botond Seres 10/10 599 days 43.98 44%
Sir Ed 1/10 627 days 28.99 29%
Lucinda 10/10 627 days 39.71 40%
Liz 9/10 658 days 35.26 36%
Jyoti 3/10 689 days 23.96 24%
Julie Barclay 10/10 689 days 31.12 31%
Scooper 10/10 780 days 20.72 21%
Jenny 8/10 903 days 10.3 10%
Antony Wilson 10/10 933 days 9.16 9%
S Becker 10/10 933 days 9.16 9%
Matt 10/10 933 days 9.16 9%
Antony Lewis 10/10 933 days 9.16 9%
Richard 9/10 933 days 9.16 9%
Boguslaw MAKIELLO 10/10 947 days true 8.47 9%
Nathaniel Bond 10/10 962 days true 7.8 8%
Carl Elliott 10/10 964 days 7.72 8%
Bob 10/10 964 days 7.72 8%
Nigel & Annie Dale 10/10 992 days 6.68 7%
Luis Vigil Vidal 10/10 1006 days true 6.26 6%
Helen Bond 10/10 1023 days 5.82 6%
Eversons 9/10 1023 days 5.82 6%
Maggie Crowe 10/10 1039 days 5.5 6%
Thomas Krasowski 10/10 1041 days 5.46 6%
Joe Barnett 10/10 1063 days 5.16 5%
Samantha Brewin 10/10 1095 days 5.0 5%
Jozef Pinkerton 10/10 1135 days 4.92 5%
Andy Dearman 10/10 1165 days 4.86 5%
Yee Ling Teo 10/10 1276 days 4.65 5%
Belinda Clarke 10/10 1302 days 4.59 5%
Jason Perks 9/10 1335 days 4.53 5%
Peter Armstrong 9/10 1357 days 4.49 5%
Victoria Strong 10/10 1386 days 4.43 4%
Rebecca Lindsey 8/10 1388 days 4.21 4%
Shelley Warkentin 9/10 1419 days 4.37 4%
Andries Lubbe 10/10 1449 days 4.31 4%
S Webb 10/10 1449 days 4.31 4%
Rik Wiel 9/10 1470 days 4.27 4%
Edward De Sousa 10/10 1525 days 4.16 4%
Stuart Jeffrey 9/10 1541 days 4.13 4%
Cameron Page 10/10 1575 days 4.06 4%
Michelle Cheyne 10/10 1599 days 4.01 4%
Anshuman Bhagwat 5/10 1602 days 3.25 3%
Jennifer Ellis 8/10 1612 days 3.79 4%
Bill Priddy 8/10 1694 days 3.64 4%
Belinda Horn 10/10 1694 days 3.83 4%
Ann-Catherine Deblon 9/10 1696 days 3.82 4%
Helena Bond 8/10 1699 days 3.63 4%
Jane Louise Stokes 8/10 1708 days 3.61 4%
Alex Macdonald 10/10 1723 days 3.77 4%
Glinys Weller 10/10 1740 days 3.74 4%
Laura Daly 10/10 1743 days 3.73 4%
Stephanie Mouat 9/10 1754 days 3.71 4%
Sam Brydon 10/10 1754 days 3.71 4%
Yung Ok Yoo 8/10 1755 days 3.52 4%
Sarah Gurney 8/10 1783 days 3.47 4%
Janelle Sterling 10/10 1812 days 3.6 4%
Thijs Zaadnoordijk 10/10 1815 days 3.59 4%
Flurg McSpong 10/10 1846 days 3.53 4%
Mary Foster 10/10 1876 days 3.47 4%
Viki Ziemba 10/10 1876 days 3.47 4%
Jan mentink 9/10 1901 days 3.42 3%
Jan Mentink 10/10 1903 days 3.42 3%
Jane Monro 10/10 1938 days 3.35 3%
Sally Smith 10/10 1967 days 3.29 3%
Mark Sandbrook 10/10 2029 days 3.17 3%
Andrew Jones 8/10 2060 days 2.96 3%
Christine Andersen 10/10 2060 days 3.11 3%
Jan Collins 10/10 2078 days 3.08 3%
Andrew Stace 10/10 2119 days 3.0 3%
Christian Roerig 10/10 2119 days 3.0 3%
Elham Isari 10/10 2169 days true 2.9 3%
SUE COLEMAN 9/10 2180 days 2.88 3%
Sidney Stokkers 9/10 2211 days 2.82 3%
Derek van Niekerk 10/10 2272 days 2.7 3%
Andrew Kermode 10/10 2303 days 2.64 3%
Michelle K 10/10 2364 days 2.52 3%
Eve Clemens 10/10 2364 days 2.52 3%
Ara Moore-Tuwhangai 10/10 2364 days 2.52 3%
Mark Ovens 10/10 2394 days 2.46 2%
Heike Heller 9/10 2403 days true 2.44 2%
Walter Neff 10/10 2453 days 2.34 2%
Marianne Bergstrøm Matzen 10/10 2484 days 2.28 2%
Susan Kirkham 10/10 2484 days 2.28 2%
Simon Heffer 10/10 2484 days 2.28 2%
Paul Wood 9/10 2515 days 2.22 2%
griff griffiths 9/10 2515 days 2.22 2%
J Murphy 9/10 2545 days 2.16 2%
Kiwix3 10/10 2576 days 2.1 2%
I & K Urquhart 10/10 2637 days 1.98 2%
Gary Greenwell 10/10 2668 days 1.92 2%
Pierre Cinquin 9/10 2717 days true 1.83 2%
Chris Quarre 10/10 2729 days 1.8 2%
M Morgan 10/10 2759 days 1.74 2%
Grantygrant 10/10 2759 days 1.74 2%
Ted Pointing 10/10 2759 days 1.74 2%
Ron Stenhouse 10/10 2759 days true 1.74 2%
Elizabeth Stenhouse 10/10 2759 days true 1.74 2%
Peti 10 10/10 2790 days 1.68 2%
Julian Roots 9/10 2790 days 1.68 2%
M Branche 9/10 2792 days true 1.68 2%
Malgorzata 10/10 2794 days true 1.68 2%
Michal 10/10 2794 days true 1.68 2%
Przemystaw Tymizyszyn 10/10 2794 days true 1.68 2%
brian barran 9/10 2818 days 1.63 2%
Nigel Williams 10/10 2849 days 1.57 2%
William Notcutt 10/10 2849 days 1.57 2%
Moni Sangoi 9/10 2849 days 1.57 2%
paulchris 10/10 2880 days 1.51 2%
doepie277 10/10 2880 days 1.51 2%
Frank and Suzanne 9/10 2880 days true 1.51 2%
Alex Laidlaw 10/10 2887 days true 1.49 2%
gigi29 10/10 2910 days 1.45 1%
Anthony Croton 10/10 2941 days 1.39 1%
CollyLuke 10/10 2971 days 1.33 1%
Ryan J 10/10 2971 days 1.33 1%
sueadegizmo 10/10 3063 days 1.15 1%
Carlin 10/10 3063 days 1.15 1%
Adam_Heath 10/10 3063 days 1.15 1%
Waldo Andersen 10/10 3124 days 1.03 1%
Daniel Patricia 10/10 3158 days true 0.96 1%
Mike & Julia Stone 10/10 3160 days true 0.96 1%
Bottoms 9/10 3165 days true 0.95 1%
Hazel & Alan Damerell 10/10 3166 days true 0.95 1%
Dieter Mangold 9/10 3167 days true 0.95 1%
Lyn Deavin 8/10 3167 days true 0.9 1%
Robert McIlraith 10/10 3170 days true 0.94 1%
Marian Stolker 10/10 3171 days true 0.94 1%
elaineandbob 10/10 3184 days 0.91 1%
Berry 10/10 3257 days true 0.77 1%
Richard Lechevallier 10/10 3263 days true 0.76 1%
qofd 10/10 3460 days 0.37 0%
Stephen Hunt 10/10 3486 days true 0.32 0%
Weez18 10/10 3490 days 0.31 0%
Karin Kueng 10/10 3509 days true 0.28 0%
bryfrance 10/10 3511 days true 0.27 0%
Ellie Thompson 10/10 3513 days true 0.27 0%
Diane Johnston 9/10 3514 days true 0.27 0%
Beat & Connie 10/10 3515 days true 0.26 0%
Patrick Schaad 9/10 3515 days true 0.26 0%
Adrian Beckett 10/10 3517 days true 0.26 0%
Simon Vickers 10/10 3520 days true 0.25 0%
Pein van Nosrt 9/10 3520 days true 0.25 0%
LandJ 9/10 3521 days 0.25 0%
Eva Bock 9/10 3524 days true 0.25 0%
Plomp 9/10 3525 days true 0.24 0%
Eva Stauderova 10/10 3540 days true 0.22 0%
Robert Smith 10/10 3540 days true 0.22 0%
Bas Geerts 9/10 3542 days true 0.21 0%
Derek Archibald 9/10 3542 days true 0.21 0%
Kiefer Osterrieder 10/10 3544 days true 0.21 0%
John Winter 9/10 3911 days true 0.0 0%
glenmh 10/10 3914 days 0.0 0%
Steve Canner 8/10 3914 days 0.0 0%
Anne Heriot 10/10 3926 days true 0.0 0%
catdonjaime 10/10 3969 days true 0.0 0%
CarolB 10/10 4254 days true 0.0 0%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.01% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 56 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 55 days. Adjustments are according to the following table.

Days Adjustment
52 -0.96%
53 -0.97%
54 -0.99%
55 -1.01%
56 -1.03%
57 -1.05%
58 -1.07%

Final Ranking Score

90%

The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.