Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
201 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 207 reviews. There are 201 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 137 |
|
68% |
| 9/10 | 41 |
|
20% |
| 8/10 | 14 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.43% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.43% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 201 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dee | 10/10 | 71 days | 100% |
| Nathalie Glazier | 10/10 | 132 days | 99% |
| Daphne Janssaud | 9/10 | 132 days | 98% |
| CARLOS LUCAS | 8/10 | 160 days | 97% |
| Kane | 10/10 | 436 days | 89% |
| Susan Boyton | 10/10 | 436 days | 89% |
| Anna T | 4/10 | 466 days | 57% |
| Steve | 6/10 | 556 days | 71% |
| Glenda | 1/10 | 678 days | 30% |
| Taylor | 10/10 | 801 days | 64% |
| Ka Gill | 9/10 | 801 days | 63% |
| Rachel | 10/10 | 891 days | 55% |
| Jim Dodd | 10/10 | 922 days | 52% |
| Paul | 1/10 | 922 days | 21% |
| Chris | 8/10 | 983 days | 45% |
| Andre Castro | 10/10 | 1044 days | 40% |
| Donna Harbidge | 10/10 | 1044 days | 40% |
| Kelsey | 10/10 | 1136 days | 32% |
| Christa | 10/10 | 1136 days | 32% |
| J. Roesener | 10/10 | 1167 days | 30% |
| Maggie Hirt | 10/10 | 1167 days | 30% |
| 小B | 9/10 | 1197 days | 27% |
| Beswick Family | 10/10 | 1197 days | 28% |
| Kilee Leblanc | 10/10 | 1197 days | 28% |
| Daniel Bez | 10/10 | 1197 days | 28% |
| Marketa Sumara | 10/10 | 1318 days | 20% |
| Andy | 5/10 | 1318 days | 15% |
| Lottie | 10/10 | 1532 days | 10% |
| Eleanor and Keith | 10/10 | 1652 days | 7% |
| Caitlin | 9/10 | 1958 days | 5% |
| Hannah | 10/10 | 2170 days | 4% |
| David | 10/10 | 2231 days | 4% |
| Justin | 10/10 | 2323 days | 4% |
| Robert Adler | 10/10 | 2323 days | 4% |
| Liz Wade | 9/10 | 2351 days | 4% |
| Mika Feng | 10/10 | 2382 days | 4% |
| Natalie | 1/10 | 2383 days | 2% |
| Adam | 8/10 | 2444 days | 4% |
| Ayesha Solomon | 10/10 | 2444 days | 4% |
| Adrian Macdonald | 9/10 | 2474 days | 4% |
| Matilda | 10/10 | 2567 days | 4% |
| David | 10/10 | 2658 days | 3% |
| JM | 10/10 | 2658 days | 3% |
| Sarah Everett | 10/10 | 2658 days | 3% |
| kim thomas | 9/10 | 2689 days | 3% |
| Botond Seres | 10/10 | 2689 days | 3% |
| Sir Ed | 1/10 | 2716 days | 1% |
| Lucinda | 10/10 | 2717 days | 3% |
| Liz | 9/10 | 2748 days | 3% |
| Jyoti | 3/10 | 2779 days | 2% |
| Julie Barclay | 10/10 | 2779 days | 3% |
| Scooper | 10/10 | 2870 days | 3% |
| Jenny | 8/10 | 2993 days | 3% |
| Antony Wilson | 10/10 | 3022 days | 3% |
| S Becker | 10/10 | 3023 days | 3% |
| Matt | 10/10 | 3023 days | 3% |
| Antony Lewis | 10/10 | 3023 days | 3% |
| Richard | 9/10 | 3023 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 3037 days | 2% |
| Nathaniel Bond | 10/10 | 3052 days | 2% |
| Carl Elliott | 10/10 | 3054 days | 3% |
| Bob | 10/10 | 3054 days | 3% |
| Nigel & Annie Dale | 10/10 | 3081 days | 3% |
| Luis Vigil Vidal | 10/10 | 3096 days | 2% |
| Helen Bond | 10/10 | 3113 days | 2% |
| Eversons | 9/10 | 3113 days | 2% |
| Maggie Crowe | 10/10 | 3129 days | 2% |
| Thomas Krasowski | 10/10 | 3131 days | 2% |
| Joe Barnett | 10/10 | 3153 days | 2% |
| Samantha Brewin | 10/10 | 3185 days | 2% |
| Jozef Pinkerton | 10/10 | 3225 days | 2% |
| Andy Dearman | 10/10 | 3255 days | 2% |
| Yee Ling Teo | 10/10 | 3366 days | 2% |
| Belinda Clarke | 10/10 | 3392 days | 2% |
| Jason Perks | 9/10 | 3425 days | 2% |
| Peter Armstrong | 9/10 | 3446 days | 2% |
| Victoria Strong | 10/10 | 3476 days | 2% |
| Rebecca Lindsey | 8/10 | 3477 days | 2% |
| Shelley Warkentin | 9/10 | 3508 days | 2% |
| Andries Lubbe | 10/10 | 3538 days | 2% |
| S Webb | 10/10 | 3538 days | 2% |
| Rik Wiel | 9/10 | 3560 days | 2% |
| Edward De Sousa | 10/10 | 3615 days | 1% |
| Stuart Jeffrey | 9/10 | 3630 days | 1% |
| Cameron Page | 10/10 | 3665 days | 1% |
| Michelle Cheyne | 10/10 | 3689 days | 1% |
| Anshuman Bhagwat | 5/10 | 3692 days | 1% |
| Jennifer Ellis | 8/10 | 3702 days | 1% |
| Bill Priddy | 8/10 | 3783 days | 1% |
| Belinda Horn | 10/10 | 3784 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3786 days | 1% |
| Helena Bond | 8/10 | 3789 days | 1% |
| Jane Louise Stokes | 8/10 | 3798 days | 1% |
| Alex Macdonald | 10/10 | 3812 days | 1% |
| Glinys Weller | 10/10 | 3830 days | 1% |
| Laura Daly | 10/10 | 3833 days | 1% |
| Stephanie Mouat | 9/10 | 3843 days | 1% |
| Sam Brydon | 10/10 | 3843 days | 1% |
| Yung Ok Yoo | 8/10 | 3845 days | 1% |
| Sarah Gurney | 8/10 | 3873 days | 1% |
| Janelle Sterling | 10/10 | 3902 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3904 days | 1% |
| Flurg McSpong | 10/10 | 3935 days | 1% |
| Mary Foster | 10/10 | 3965 days | 1% |
| Viki Ziemba | 10/10 | 3966 days | 1% |
| Jan mentink | 9/10 | 3991 days | 1% |
| Jan Mentink | 10/10 | 3993 days | 1% |
| Jane Monro | 10/10 | 4027 days | 1% |
| Sally Smith | 10/10 | 4057 days | 1% |
| Mark Sandbrook | 10/10 | 4118 days | 0% |
| Andrew Jones | 8/10 | 4149 days | 0% |
| Christine Andersen | 10/10 | 4149 days | 0% |
| Jan Collins | 10/10 | 4168 days | 0% |
| Andrew Stace | 10/10 | 4208 days | 0% |
| Christian Roerig | 10/10 | 4208 days | 0% |
| Elham Isari | 10/10 | 4259 days | 0% |
| SUE COLEMAN | 9/10 | 4269 days | 0% |
| Sidney Stokkers | 9/10 | 4300 days | 0% |
| Derek van Niekerk | 10/10 | 4362 days | 0% |
| Andrew Kermode | 10/10 | 4393 days | 1% |
| Michelle K | 10/10 | 4454 days | 1% |
| Eve Clemens | 10/10 | 4454 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 4454 days | 1% |
| Mark Ovens | 10/10 | 4484 days | 1% |
| Heike Heller | 9/10 | 4493 days | 1% |
| Walter Neff | 10/10 | 4543 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4574 days | 1% |
| Susan Kirkham | 10/10 | 4574 days | 1% |
| Simon Heffer | 10/10 | 4574 days | 1% |
| Paul Wood | 9/10 | 4605 days | 1% |
| griff griffiths | 9/10 | 4605 days | 1% |
| J Murphy | 9/10 | 4635 days | 1% |
| Kiwix3 | 10/10 | 4666 days | 1% |
| I & K Urquhart | 10/10 | 4727 days | 1% |
| Gary Greenwell | 10/10 | 4758 days | 1% |
| Pierre Cinquin | 9/10 | 4807 days | 1% |
| Chris Quarre | 10/10 | 4819 days | 1% |
| M Morgan | 10/10 | 4849 days | 1% |
| Grantygrant | 10/10 | 4849 days | 1% |
| Ted Pointing | 10/10 | 4849 days | 1% |
| Ron Stenhouse | 10/10 | 4849 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4849 days | 1% |
| Peti 10 | 10/10 | 4880 days | 1% |
| Julian Roots | 9/10 | 4880 days | 1% |
| M Branche | 9/10 | 4882 days | 1% |
| Malgorzata | 10/10 | 4884 days | 1% |
| Michal | 10/10 | 4884 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4884 days | 1% |
| brian barran | 9/10 | 4908 days | 1% |
| Nigel Williams | 10/10 | 4939 days | 1% |
| William Notcutt | 10/10 | 4939 days | 1% |
| Moni Sangoi | 9/10 | 4939 days | 1% |
| paulchris | 10/10 | 4970 days | 1% |
| doepie277 | 10/10 | 4970 days | 1% |
| Frank and Suzanne | 9/10 | 4970 days | 1% |
| Alex Laidlaw | 10/10 | 4977 days | 1% |
| gigi29 | 10/10 | 5000 days | 1% |
| Anthony Croton | 10/10 | 5031 days | 1% |
| CollyLuke | 10/10 | 5061 days | 1% |
| Ryan J | 10/10 | 5061 days | 1% |
| sueadegizmo | 10/10 | 5153 days | 1% |
| Carlin | 10/10 | 5153 days | 1% |
| Adam_Heath | 10/10 | 5153 days | 1% |
| Waldo Andersen | 10/10 | 5214 days | 1% |
| Daniel Patricia | 10/10 | 5248 days | 1% |
| Mike & Julia Stone | 10/10 | 5250 days | 1% |
| Bottoms | 9/10 | 5255 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5256 days | 1% |
| Dieter Mangold | 9/10 | 5257 days | 1% |
| Lyn Deavin | 8/10 | 5257 days | 1% |
| Robert McIlraith | 10/10 | 5260 days | 1% |
| Marian Stolker | 10/10 | 5261 days | 1% |
| elaineandbob | 10/10 | 5274 days | 1% |
| Berry | 10/10 | 5347 days | 1% |
| Richard Lechevallier | 10/10 | 5353 days | 1% |
| qofd | 10/10 | 5550 days | 1% |
| Stephen Hunt | 10/10 | 5576 days | 1% |
| Weez18 | 10/10 | 5580 days | 1% |
| Karin Kueng | 10/10 | 5599 days | 1% |
| bryfrance | 10/10 | 5601 days | 1% |
| Ellie Thompson | 10/10 | 5603 days | 1% |
| Diane Johnston | 9/10 | 5604 days | 1% |
| Beat & Connie | 10/10 | 5605 days | 1% |
| Patrick Schaad | 9/10 | 5605 days | 1% |
| Adrian Beckett | 10/10 | 5607 days | 1% |
| Simon Vickers | 10/10 | 5610 days | 1% |
| Pein van Nosrt | 9/10 | 5610 days | 1% |
| LandJ | 9/10 | 5611 days | 1% |
| Eva Bock | 9/10 | 5614 days | 1% |
| Plomp | 9/10 | 5615 days | 1% |
| Eva Stauderova | 10/10 | 5630 days | 1% |
| Robert Smith | 10/10 | 5630 days | 1% |
| Bas Geerts | 9/10 | 5632 days | 1% |
| Derek Archibald | 9/10 | 5632 days | 1% |
| Kiefer Osterrieder | 10/10 | 5634 days | 1% |
| John Winter | 9/10 | 6001 days | 1% |
| glenmh | 10/10 | 6004 days | 1% |
| Steve Canner | 8/10 | 6004 days | 1% |
| Anne Heriot | 10/10 | 6016 days | 1% |
| catdonjaime | 10/10 | 6059 days | 1% |
| CarolB | 10/10 | 6344 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.51% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 51 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 48 | -0.48% |
| 49 | -0.49% |
| 50 | -0.50% |
| 51 | -0.51% |
| 52 | -0.52% |
| 53 | -0.53% |
| 54 | -0.54% |
| … | … |
Balancing Adjustment
1.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.