Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 286 days | 100% |
| Susan Boyton | 10/10 | 286 days | 100% |
| Anna T | 4/10 | 316 days | 65% |
| Steve | 6/10 | 406 days | 82% |
| Glenda | 1/10 | 528 days | 36% |
| Taylor | 10/10 | 651 days | 80% |
| Ka Gill | 9/10 | 651 days | 79% |
| Rachel | 10/10 | 741 days | 72% |
| Jim Dodd | 10/10 | 772 days | 69% |
| Paul | 1/10 | 772 days | 28% |
| Chris | 8/10 | 833 days | 62% |
| Andre Castro | 10/10 | 894 days | 57% |
| Donna Harbidge | 10/10 | 894 days | 57% |
| Kelsey | 10/10 | 986 days | 47% |
| Christa | 10/10 | 986 days | 47% |
| J. Roesener | 10/10 | 1017 days | 44% |
| Maggie Hirt | 10/10 | 1017 days | 44% |
| 小B | 9/10 | 1047 days | 41% |
| Beswick Family | 10/10 | 1047 days | 41% |
| Kilee Leblanc | 10/10 | 1047 days | 41% |
| Daniel Bez | 10/10 | 1047 days | 41% |
| Marketa Sumara | 10/10 | 1168 days | 31% |
| Andy | 5/10 | 1168 days | 24% |
| Lottie | 10/10 | 1382 days | 17% |
| Eleanor and Keith | 10/10 | 1502 days | 11% |
| Caitlin | 9/10 | 1808 days | 5% |
| Hannah | 10/10 | 2020 days | 5% |
| David | 10/10 | 2081 days | 5% |
| Justin | 10/10 | 2173 days | 4% |
| Robert Adler | 10/10 | 2173 days | 4% |
| Liz Wade | 9/10 | 2202 days | 4% |
| Mika Feng | 10/10 | 2233 days | 4% |
| Natalie | 1/10 | 2233 days | 2% |
| Adam | 8/10 | 2294 days | 4% |
| Ayesha Solomon | 10/10 | 2294 days | 4% |
| Adrian Macdonald | 9/10 | 2325 days | 4% |
| Matilda | 10/10 | 2417 days | 4% |
| David | 10/10 | 2508 days | 4% |
| JM | 10/10 | 2508 days | 4% |
| Sarah Everett | 10/10 | 2508 days | 4% |
| kim thomas | 9/10 | 2539 days | 4% |
| Botond Seres | 10/10 | 2539 days | 4% |
| Sir Ed | 1/10 | 2567 days | 1% |
| Lucinda | 10/10 | 2567 days | 4% |
| Liz | 9/10 | 2598 days | 4% |
| Jyoti | 3/10 | 2629 days | 2% |
| Julie Barclay | 10/10 | 2629 days | 4% |
| Scooper | 10/10 | 2720 days | 3% |
| Jenny | 8/10 | 2843 days | 3% |
| Antony Wilson | 10/10 | 2873 days | 3% |
| S Becker | 10/10 | 2873 days | 3% |
| Matt | 10/10 | 2873 days | 3% |
| Antony Lewis | 10/10 | 2873 days | 3% |
| Richard | 9/10 | 2873 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2887 days | 2% |
| Nathaniel Bond | 10/10 | 2902 days | 2% |
| Carl Elliott | 10/10 | 2904 days | 3% |
| Bob | 10/10 | 2904 days | 3% |
| Nigel & Annie Dale | 10/10 | 2932 days | 3% |
| Luis Vigil Vidal | 10/10 | 2946 days | 2% |
| Helen Bond | 10/10 | 2963 days | 3% |
| Eversons | 9/10 | 2963 days | 3% |
| Maggie Crowe | 10/10 | 2979 days | 3% |
| Thomas Krasowski | 10/10 | 2981 days | 3% |
| Joe Barnett | 10/10 | 3003 days | 3% |
| Samantha Brewin | 10/10 | 3035 days | 3% |
| Jozef Pinkerton | 10/10 | 3075 days | 3% |
| Andy Dearman | 10/10 | 3105 days | 3% |
| Yee Ling Teo | 10/10 | 3216 days | 2% |
| Belinda Clarke | 10/10 | 3242 days | 2% |
| Jason Perks | 9/10 | 3275 days | 2% |
| Peter Armstrong | 9/10 | 3297 days | 2% |
| Victoria Strong | 10/10 | 3326 days | 2% |
| Rebecca Lindsey | 8/10 | 3328 days | 2% |
| Shelley Warkentin | 9/10 | 3359 days | 2% |
| Andries Lubbe | 10/10 | 3389 days | 2% |
| S Webb | 10/10 | 3389 days | 2% |
| Rik Wiel | 9/10 | 3410 days | 2% |
| Edward De Sousa | 10/10 | 3465 days | 2% |
| Stuart Jeffrey | 9/10 | 3481 days | 2% |
| Cameron Page | 10/10 | 3515 days | 2% |
| Michelle Cheyne | 10/10 | 3539 days | 2% |
| Anshuman Bhagwat | 5/10 | 3542 days | 1% |
| Jennifer Ellis | 8/10 | 3552 days | 2% |
| Bill Priddy | 8/10 | 3634 days | 1% |
| Belinda Horn | 10/10 | 3634 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3636 days | 1% |
| Helena Bond | 8/10 | 3639 days | 1% |
| Jane Louise Stokes | 8/10 | 3648 days | 1% |
| Alex Macdonald | 10/10 | 3663 days | 1% |
| Glinys Weller | 10/10 | 3680 days | 1% |
| Laura Daly | 10/10 | 3683 days | 1% |
| Stephanie Mouat | 9/10 | 3694 days | 1% |
| Sam Brydon | 10/10 | 3694 days | 1% |
| Yung Ok Yoo | 8/10 | 3695 days | 1% |
| Sarah Gurney | 8/10 | 3723 days | 1% |
| Janelle Sterling | 10/10 | 3752 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3755 days | 1% |
| Flurg McSpong | 10/10 | 3786 days | 1% |
| Mary Foster | 10/10 | 3816 days | 1% |
| Viki Ziemba | 10/10 | 3816 days | 1% |
| Jan mentink | 9/10 | 3841 days | 1% |
| Jan Mentink | 10/10 | 3843 days | 1% |
| Jane Monro | 10/10 | 3878 days | 1% |
| Sally Smith | 10/10 | 3907 days | 1% |
| Mark Sandbrook | 10/10 | 3969 days | 1% |
| Andrew Jones | 8/10 | 4000 days | 1% |
| Christine Andersen | 10/10 | 4000 days | 1% |
| Jan Collins | 10/10 | 4018 days | 1% |
| Andrew Stace | 10/10 | 4059 days | 1% |
| Christian Roerig | 10/10 | 4059 days | 1% |
| Elham Isari | 10/10 | 4109 days | 0% |
| SUE COLEMAN | 9/10 | 4120 days | 0% |
| Sidney Stokkers | 9/10 | 4151 days | 0% |
| Derek van Niekerk | 10/10 | 4212 days | 0% |
| Andrew Kermode | 10/10 | 4243 days | 0% |
| Michelle K | 10/10 | 4304 days | 0% |
| Eve Clemens | 10/10 | 4304 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4304 days | 0% |
| Mark Ovens | 10/10 | 4334 days | 0% |
| Heike Heller | 9/10 | 4343 days | 0% |
| Walter Neff | 10/10 | 4393 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4424 days | 1% |
| Susan Kirkham | 10/10 | 4424 days | 1% |
| Simon Heffer | 10/10 | 4424 days | 1% |
| Paul Wood | 9/10 | 4455 days | 1% |
| griff griffiths | 9/10 | 4455 days | 1% |
| J Murphy | 9/10 | 4485 days | 1% |
| Kiwix3 | 10/10 | 4516 days | 1% |
| I & K Urquhart | 10/10 | 4577 days | 1% |
| Gary Greenwell | 10/10 | 4608 days | 1% |
| Pierre Cinquin | 9/10 | 4657 days | 1% |
| Chris Quarre | 10/10 | 4669 days | 1% |
| M Morgan | 10/10 | 4699 days | 1% |
| Grantygrant | 10/10 | 4699 days | 1% |
| Ted Pointing | 10/10 | 4699 days | 1% |
| Ron Stenhouse | 10/10 | 4699 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4699 days | 1% |
| Peti 10 | 10/10 | 4730 days | 1% |
| Julian Roots | 9/10 | 4730 days | 1% |
| M Branche | 9/10 | 4732 days | 1% |
| Malgorzata | 10/10 | 4734 days | 1% |
| Michal | 10/10 | 4734 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4734 days | 1% |
| brian barran | 9/10 | 4758 days | 1% |
| Nigel Williams | 10/10 | 4789 days | 1% |
| William Notcutt | 10/10 | 4789 days | 1% |
| Moni Sangoi | 9/10 | 4789 days | 1% |
| paulchris | 10/10 | 4820 days | 1% |
| doepie277 | 10/10 | 4820 days | 1% |
| Frank and Suzanne | 9/10 | 4820 days | 1% |
| Alex Laidlaw | 10/10 | 4827 days | 1% |
| gigi29 | 10/10 | 4850 days | 1% |
| Anthony Croton | 10/10 | 4881 days | 1% |
| CollyLuke | 10/10 | 4911 days | 1% |
| Ryan J | 10/10 | 4911 days | 1% |
| sueadegizmo | 10/10 | 5003 days | 1% |
| Carlin | 10/10 | 5003 days | 1% |
| Adam_Heath | 10/10 | 5003 days | 1% |
| Waldo Andersen | 10/10 | 5064 days | 1% |
| Daniel Patricia | 10/10 | 5098 days | 1% |
| Mike & Julia Stone | 10/10 | 5100 days | 1% |
| Bottoms | 9/10 | 5105 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5106 days | 1% |
| Dieter Mangold | 9/10 | 5107 days | 1% |
| Lyn Deavin | 8/10 | 5107 days | 1% |
| Robert McIlraith | 10/10 | 5110 days | 1% |
| Marian Stolker | 10/10 | 5111 days | 1% |
| elaineandbob | 10/10 | 5124 days | 1% |
| Berry | 10/10 | 5197 days | 1% |
| Richard Lechevallier | 10/10 | 5203 days | 1% |
| qofd | 10/10 | 5400 days | 1% |
| Stephen Hunt | 10/10 | 5426 days | 1% |
| Weez18 | 10/10 | 5430 days | 1% |
| Karin Kueng | 10/10 | 5449 days | 1% |
| bryfrance | 10/10 | 5451 days | 1% |
| Ellie Thompson | 10/10 | 5453 days | 1% |
| Diane Johnston | 9/10 | 5454 days | 1% |
| Beat & Connie | 10/10 | 5455 days | 1% |
| Patrick Schaad | 9/10 | 5455 days | 1% |
| Adrian Beckett | 10/10 | 5457 days | 1% |
| Simon Vickers | 10/10 | 5460 days | 1% |
| Pein van Nosrt | 9/10 | 5460 days | 1% |
| LandJ | 9/10 | 5461 days | 1% |
| Eva Bock | 9/10 | 5464 days | 1% |
| Plomp | 9/10 | 5465 days | 1% |
| Eva Stauderova | 10/10 | 5480 days | 1% |
| Robert Smith | 10/10 | 5480 days | 1% |
| Bas Geerts | 9/10 | 5482 days | 1% |
| Derek Archibald | 9/10 | 5482 days | 1% |
| Kiefer Osterrieder | 10/10 | 5484 days | 1% |
| John Winter | 9/10 | 5851 days | 1% |
| glenmh | 10/10 | 5854 days | 1% |
| Steve Canner | 8/10 | 5854 days | 1% |
| Anne Heriot | 10/10 | 5866 days | 1% |
| catdonjaime | 10/10 | 5909 days | 1% |
| CarolB | 10/10 | 6194 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.18% |
| 202 | -4.20% |
| 203 | -4.22% |
| … | … |
Balancing Adjustment
1.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.