G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rakaia Gorge Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
115 Valid Reviews
The Rakaia Gorge Camping Ground experience has a total of 119 reviews. There are 115 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 54 |
|
47% |
| 9/10 | 27 |
|
23% |
| 8/10 | 21 |
|
18% |
| 7/10 | 6 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
88.00% Average
The raw data average (mean) for all the Rakaia Gorge Camping Ground valid reviews is 88.00% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
16 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 115 valid reviews, the experience has 16 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 16 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
44% |
| 9/10 | 6 |
|
38% |
| 8/10 | 3 |
|
19% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.50% Average
The raw data average (mean) for all the Rakaia Gorge Camping Ground face-to-face reviews is 92.50% and is based on 16 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.41%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Milton Van | 10/10 | 131 days | 100% |
| Martin | 10/10 | 159 days | 100% |
| Jan | 9/10 | 159 days | 99% |
| Phil | 9/10 | 312 days | 94% |
| Eleanor Tresidder | 10/10 | 496 days | 87% |
| Isy | 10/10 | 555 days | 83% |
| Sabina | 10/10 | 555 days | 83% |
| Peter | 9/10 | 586 days | 80% |
| Sue Peggs | 9/10 | 616 days | 78% |
| Stu | 9/10 | 677 days | 74% |
| JD | 2/10 | 769 days | 30% |
| Marjolein | 8/10 | 830 days | 60% |
| Barry and Lesley Joy | 10/10 | 861 days | 58% |
| Amy Harwood | 9/10 | 890 days | 55% |
| HazzMatazz | 10/10 | 890 days | 55% |
| Ayla Maskey | 10/10 | 921 days | 52% |
| Anonymous | 1/10 | 921 days | 21% |
| Daniel & Michele | 10/10 | 952 days | 49% |
| Esther | 8/10 | 1255 days | 23% |
| Russell | 10/10 | 1255 days | 24% |
| Yvonne | 10/10 | 1286 days | 22% |
| Chantal D | 8/10 | 1439 days | 13% |
| Samantha Mc | 1/10 | 1651 days | 2% |
| Wishful fisherman | 7/10 | 1651 days | 6% |
| June | 10/10 | 1743 days | 5% |
| Trina | 10/10 | 1896 days | 5% |
| Mel brown | 10/10 | 1957 days | 4% |
| Brandon | 10/10 | 2047 days | 4% |
| Ying | 9/10 | 2138 days | 4% |
| Jood | 6/10 | 2322 days | 3% |
| NoFearNomads | 10/10 | 2351 days | 4% |
| Beggars | 10/10 | 2382 days | 4% |
| Monica A | 9/10 | 2413 days | 4% |
| Jono | 10/10 | 2443 days | 4% |
| Shannon | 10/10 | 2474 days | 3% |
| Andrew Hammond | 8/10 | 2504 days | 3% |
| Clément | 3/10 | 2535 days | 2% |
| Tarsha | 5/10 | 2535 days | 2% |
| ben mannering | 9/10 | 2535 days | 3% |
| ScoutnIndi | 9/10 | 2596 days | 3% |
| Andrew | 10/10 | 2688 days | 3% |
| Samuel fabien Jacquart | 1/10 | 2716 days | 1% |
| Di Murray | 10/10 | 2716 days | 3% |
| Jolanda | 10/10 | 2747 days | 3% |
| Nadja Kampfhenkel | 10/10 | 2747 days | 3% |
| Elin | 10/10 | 2747 days | 3% |
| Stone | 10/10 | 2747 days | 3% |
| Samantha H. | 10/10 | 2778 days | 3% |
| Jolanda | 10/10 | 2839 days | 3% |
| Axel | 8/10 | 2839 days | 3% |
| Sophie Skinner | 10/10 | 2839 days | 3% |
| Dylan | 8/10 | 2900 days | 3% |
| Nathaniel Bond | 9/10 | 3051 days | 1% |
| Anna | 9/10 | 3053 days | 2% |
| Tristan & Jolie | 10/10 | 3053 days | 2% |
| Clobby | 10/10 | 3081 days | 2% |
| Helen Bond | 10/10 | 3112 days | 2% |
| Jozef Pinkerton | 8/10 | 3224 days | 2% |
| Marc Lambert | 9/10 | 3393 days | 2% |
| Cathy Mead | 10/10 | 3410 days | 2% |
| David Blackley | 10/10 | 3434 days | 2% |
| Laurentius Bijsmans | 9/10 | 3437 days | 2% |
| Andrew Wardell | 10/10 | 3445 days | 2% |
| Peter Armstrong | 9/10 | 3446 days | 1% |
| Stuart Gange | 8/10 | 3499 days | 1% |
| Peter Moore | 10/10 | 3518 days | 1% |
| Richard Houghton | 8/10 | 3538 days | 1% |
| Shaylene Noble | 9/10 | 3573 days | 1% |
| Derek Drost | 7/10 | 3573 days | 1% |
| Jenny Adams | 10/10 | 3762 days | 1% |
| Sarah Dial | 10/10 | 3783 days | 1% |
| Gilles Andrieu | 8/10 | 3793 days | 1% |
| Kim | 9/10 | 3793 days | 0% |
| Philippa and Adam | 9/10 | 3815 days | 1% |
| Dan Bow | 10/10 | 3845 days | 1% |
| campasouth1 | 10/10 | 3848 days | 1% |
| Faye Livock | 10/10 | 3881 days | 1% |
| Sarah Gurney | 10/10 | 3896 days | 1% |
| Carly-Leanne | 10/10 | 4050 days | 0% |
| Sally Smith | 8/10 | 4088 days | 0% |
| Alexandre Drouet | 10/10 | 4111 days | 0% |
| Mike Merrick | 8/10 | 4147 days | 0% |
| Andrew Cruickshank | 9/10 | 4149 days | 0% |
| Adam Wight | 10/10 | 4151 days | 0% |
| Jurgen Moors | 8/10 | 4193 days | 0% |
| Sidney Stokkers | 9/10 | 4208 days | 0% |
| Lorna fraser | 9/10 | 4392 days | 1% |
| Tom Guthknecht | 9/10 | 4477 days | 0% |
| tracey aylmer | 8/10 | 4514 days | 1% |
| Viola | 8/10 | 4541 days | 0% |
| J D | 8/10 | 4542 days | 1% |
| Mike Fricker | 9/10 | 4573 days | 1% |
| Adam Taniwha | 9/10 | 4604 days | 1% |
| Brian | 7/10 | 4634 days | 1% |
| Karen Perry | 7/10 | 4695 days | 1% |
| Jay Sorrell | 7/10 | 4695 days | 1% |
| AlanDaniel | 7/10 | 4818 days | 1% |
| Colin Webster | 10/10 | 4890 days | 0% |
| Jan Zimmerman | 10/10 | 4894 days | 0% |
| Danish_family | 8/10 | 4907 days | 1% |
| Abee and Suess | 10/10 | 4986 days | 0% |
| Marjo Cousijn | 9/10 | 4986 days | 0% |
| Bandzior | 10/10 | 5030 days | 1% |
| thefresh2o | 10/10 | 5213 days | 1% |
| Dave McLeish | 9/10 | 5271 days | 0% |
| DJohnson | 10/10 | 5426 days | 1% |
| Michael | 10/10 | 5593 days | 0% |
| Steve & Pearl Baker | 10/10 | 5600 days | 0% |
| Echst Daniela | 9/10 | 5633 days | 0% |
| Andrew Hammond | 8/10 | 5761 days | 1% |
| deepujames | 8/10 | 5914 days | 1% |
| Graham Pullman | 10/10 | 5975 days | 1% |
| Anne Heriot | 8/10 | 6015 days | 0% |
| djrogers | 10/10 | 6058 days | 0% |
| koellner | 8/10 | 6063 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rakaia Gorge Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
-1.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 125 days. However the Rakaia Gorge Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rakaia Gorge Camping Ground experience has been adjusted for 110 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 107 | -1.07% |
| 108 | -1.08% |
| 109 | -1.09% |
| 110 | -1.10% |
| 111 | -1.11% |
| 112 | -1.12% |
| 113 | -1.13% |
| … | … |
0.96% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.