Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rakaia Gorge Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
115 Valid Reviews
The Rakaia Gorge Camping Ground experience has a total of 119 reviews. There are 115 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 54 |
|
47% |
| 9/10 | 27 |
|
23% |
| 8/10 | 21 |
|
18% |
| 7/10 | 6 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
88.00% Average
The raw data average (mean) for all the Rakaia Gorge Camping Ground valid reviews is 88.00% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
16 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 115 valid reviews, the experience has 16 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 16 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
44% |
| 9/10 | 6 |
|
38% |
| 8/10 | 3 |
|
19% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.50% Average
The raw data average (mean) for all the Rakaia Gorge Camping Ground face-to-face reviews is 92.50% and is based on 16 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Milton Van | 10/10 | 232 days | 100% |
| Martin | 10/10 | 260 days | 99% |
| Jan | 9/10 | 260 days | 98% |
| Phil | 9/10 | 413 days | 92% |
| Eleanor Tresidder | 10/10 | 597 days | 82% |
| Isy | 10/10 | 656 days | 78% |
| Sabina | 10/10 | 656 days | 78% |
| Peter | 9/10 | 687 days | 75% |
| Sue Peggs | 9/10 | 717 days | 72% |
| Stu | 9/10 | 778 days | 67% |
| JD | 2/10 | 870 days | 27% |
| Marjolein | 8/10 | 931 days | 51% |
| Barry and Lesley Joy | 10/10 | 962 days | 49% |
| Amy Harwood | 9/10 | 991 days | 46% |
| HazzMatazz | 10/10 | 991 days | 46% |
| Ayla Maskey | 10/10 | 1022 days | 43% |
| Anonymous | 1/10 | 1022 days | 17% |
| Daniel & Michele | 10/10 | 1053 days | 40% |
| Esther | 8/10 | 1356 days | 18% |
| Russell | 10/10 | 1356 days | 18% |
| Yvonne | 10/10 | 1387 days | 16% |
| Chantal D | 8/10 | 1540 days | 10% |
| Samantha Mc | 1/10 | 1752 days | 2% |
| Wishful fisherman | 7/10 | 1752 days | 5% |
| June | 10/10 | 1844 days | 5% |
| Trina | 10/10 | 1997 days | 5% |
| Mel brown | 10/10 | 2058 days | 5% |
| Brandon | 10/10 | 2148 days | 4% |
| Ying | 9/10 | 2239 days | 4% |
| Jood | 6/10 | 2423 days | 3% |
| NoFearNomads | 10/10 | 2452 days | 4% |
| Beggars | 10/10 | 2483 days | 4% |
| Monica A | 9/10 | 2514 days | 4% |
| Jono | 10/10 | 2544 days | 4% |
| Shannon | 10/10 | 2575 days | 4% |
| Andrew Hammond | 8/10 | 2605 days | 3% |
| Clément | 3/10 | 2636 days | 2% |
| Tarsha | 5/10 | 2636 days | 3% |
| ben mannering | 9/10 | 2636 days | 3% |
| ScoutnIndi | 9/10 | 2697 days | 3% |
| Andrew | 10/10 | 2789 days | 3% |
| Samuel fabien Jacquart | 1/10 | 2817 days | 1% |
| Di Murray | 10/10 | 2817 days | 3% |
| Jolanda | 10/10 | 2848 days | 3% |
| Nadja Kampfhenkel | 10/10 | 2848 days | 3% |
| Elin | 10/10 | 2848 days | 3% |
| Stone | 10/10 | 2848 days | 3% |
| Samantha H. | 10/10 | 2879 days | 3% |
| Jolanda | 10/10 | 2940 days | 3% |
| Axel | 8/10 | 2940 days | 3% |
| Sophie Skinner | 10/10 | 2940 days | 3% |
| Dylan | 8/10 | 3001 days | 3% |
| Nathaniel Bond | 9/10 | 3152 days | 2% |
| Anna | 9/10 | 3154 days | 2% |
| Tristan & Jolie | 10/10 | 3154 days | 2% |
| Clobby | 10/10 | 3182 days | 2% |
| Helen Bond | 10/10 | 3213 days | 2% |
| Jozef Pinkerton | 8/10 | 3325 days | 2% |
| Marc Lambert | 9/10 | 3494 days | 2% |
| Cathy Mead | 10/10 | 3511 days | 2% |
| David Blackley | 10/10 | 3535 days | 2% |
| Laurentius Bijsmans | 9/10 | 3538 days | 2% |
| Andrew Wardell | 10/10 | 3546 days | 2% |
| Peter Armstrong | 9/10 | 3546 days | 2% |
| Stuart Gange | 8/10 | 3600 days | 1% |
| Peter Moore | 10/10 | 3619 days | 1% |
| Richard Houghton | 8/10 | 3638 days | 1% |
| Shaylene Noble | 9/10 | 3674 days | 1% |
| Derek Drost | 7/10 | 3674 days | 1% |
| Jenny Adams | 10/10 | 3863 days | 1% |
| Sarah Dial | 10/10 | 3883 days | 1% |
| Gilles Andrieu | 8/10 | 3894 days | 1% |
| Kim | 9/10 | 3894 days | 1% |
| Philippa and Adam | 9/10 | 3916 days | 1% |
| Dan Bow | 10/10 | 3946 days | 1% |
| campasouth1 | 10/10 | 3949 days | 1% |
| Faye Livock | 10/10 | 3982 days | 1% |
| Sarah Gurney | 10/10 | 3997 days | 1% |
| Carly-Leanne | 10/10 | 4151 days | 0% |
| Sally Smith | 8/10 | 4188 days | 0% |
| Alexandre Drouet | 10/10 | 4212 days | 0% |
| Mike Merrick | 8/10 | 4248 days | 0% |
| Andrew Cruickshank | 9/10 | 4249 days | 0% |
| Adam Wight | 10/10 | 4252 days | 0% |
| Jurgen Moors | 8/10 | 4294 days | 0% |
| Sidney Stokkers | 9/10 | 4308 days | 0% |
| Lorna fraser | 9/10 | 4493 days | 1% |
| Tom Guthknecht | 9/10 | 4578 days | 1% |
| tracey aylmer | 8/10 | 4615 days | 1% |
| Viola | 8/10 | 4642 days | 1% |
| J D | 8/10 | 4643 days | 1% |
| Mike Fricker | 9/10 | 4674 days | 1% |
| Adam Taniwha | 9/10 | 4705 days | 1% |
| Brian | 7/10 | 4735 days | 1% |
| Karen Perry | 7/10 | 4796 days | 1% |
| Jay Sorrell | 7/10 | 4796 days | 1% |
| AlanDaniel | 7/10 | 4919 days | 1% |
| Colin Webster | 10/10 | 4991 days | 1% |
| Jan Zimmerman | 10/10 | 4995 days | 1% |
| Danish_family | 8/10 | 5008 days | 1% |
| Abee and Suess | 10/10 | 5087 days | 1% |
| Marjo Cousijn | 9/10 | 5087 days | 1% |
| Bandzior | 10/10 | 5131 days | 1% |
| thefresh2o | 10/10 | 5314 days | 1% |
| Dave McLeish | 9/10 | 5372 days | 1% |
| DJohnson | 10/10 | 5527 days | 1% |
| Michael | 10/10 | 5694 days | 1% |
| Steve & Pearl Baker | 10/10 | 5701 days | 1% |
| Echst Daniela | 9/10 | 5734 days | 1% |
| Andrew Hammond | 8/10 | 5862 days | 1% |
| deepujames | 8/10 | 6015 days | 1% |
| Graham Pullman | 10/10 | 6076 days | 1% |
| Anne Heriot | 8/10 | 6116 days | 1% |
| djrogers | 10/10 | 6159 days | 1% |
| koellner | 8/10 | 6164 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rakaia Gorge Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.64% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Rakaia Gorge Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rakaia Gorge Camping Ground experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.59% |
| 198 | -3.60% |
| 199 | -3.62% |
| 200 | -3.64% |
| 201 | -3.66% |
| 202 | -3.68% |
| 203 | -3.70% |
| … | … |
1.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.