Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rakaia Gorge Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
115 Valid Reviews
The Rakaia Gorge Camping Ground experience has a total of 119 reviews. There are 115 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 54 |
|
47% |
| 9/10 | 27 |
|
23% |
| 8/10 | 21 |
|
18% |
| 7/10 | 6 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
88.00% Average
The raw data average (mean) for all the Rakaia Gorge Camping Ground valid reviews is 88.00% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
16 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 115 valid reviews, the experience has 16 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 16 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
44% |
| 9/10 | 6 |
|
38% |
| 8/10 | 3 |
|
19% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.50% Average
The raw data average (mean) for all the Rakaia Gorge Camping Ground face-to-face reviews is 92.50% and is based on 16 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Milton Van | 10/10 | 211 days | 100% |
| Martin | 10/10 | 239 days | 99% |
| Jan | 9/10 | 239 days | 98% |
| Phil | 9/10 | 392 days | 93% |
| Eleanor Tresidder | 10/10 | 576 days | 83% |
| Isy | 10/10 | 635 days | 79% |
| Sabina | 10/10 | 635 days | 79% |
| Peter | 9/10 | 666 days | 76% |
| Sue Peggs | 9/10 | 696 days | 73% |
| Stu | 9/10 | 757 days | 68% |
| JD | 2/10 | 849 days | 27% |
| Marjolein | 8/10 | 910 days | 53% |
| Barry and Lesley Joy | 10/10 | 941 days | 51% |
| Amy Harwood | 9/10 | 970 days | 47% |
| HazzMatazz | 10/10 | 970 days | 48% |
| Ayla Maskey | 10/10 | 1001 days | 45% |
| Anonymous | 1/10 | 1001 days | 18% |
| Daniel & Michele | 10/10 | 1032 days | 42% |
| Esther | 8/10 | 1335 days | 19% |
| Russell | 10/10 | 1335 days | 19% |
| Yvonne | 10/10 | 1366 days | 17% |
| Chantal D | 8/10 | 1519 days | 10% |
| Samantha Mc | 1/10 | 1731 days | 2% |
| Wishful fisherman | 7/10 | 1731 days | 5% |
| June | 10/10 | 1823 days | 5% |
| Trina | 10/10 | 1976 days | 5% |
| Mel brown | 10/10 | 2037 days | 5% |
| Brandon | 10/10 | 2127 days | 4% |
| Ying | 9/10 | 2218 days | 4% |
| Jood | 6/10 | 2402 days | 3% |
| NoFearNomads | 10/10 | 2431 days | 4% |
| Beggars | 10/10 | 2462 days | 4% |
| Monica A | 9/10 | 2493 days | 4% |
| Jono | 10/10 | 2523 days | 4% |
| Shannon | 10/10 | 2554 days | 3% |
| Andrew Hammond | 8/10 | 2584 days | 3% |
| Clément | 3/10 | 2615 days | 2% |
| Tarsha | 5/10 | 2615 days | 3% |
| ben mannering | 9/10 | 2615 days | 3% |
| ScoutnIndi | 9/10 | 2676 days | 3% |
| Andrew | 10/10 | 2768 days | 3% |
| Samuel fabien Jacquart | 1/10 | 2796 days | 1% |
| Di Murray | 10/10 | 2796 days | 3% |
| Jolanda | 10/10 | 2827 days | 3% |
| Nadja Kampfhenkel | 10/10 | 2827 days | 3% |
| Elin | 10/10 | 2827 days | 3% |
| Stone | 10/10 | 2827 days | 3% |
| Samantha H. | 10/10 | 2858 days | 3% |
| Jolanda | 10/10 | 2919 days | 3% |
| Axel | 8/10 | 2919 days | 3% |
| Sophie Skinner | 10/10 | 2919 days | 3% |
| Dylan | 8/10 | 2980 days | 3% |
| Nathaniel Bond | 9/10 | 3131 days | 2% |
| Anna | 9/10 | 3133 days | 2% |
| Tristan & Jolie | 10/10 | 3133 days | 2% |
| Clobby | 10/10 | 3161 days | 2% |
| Helen Bond | 10/10 | 3192 days | 2% |
| Jozef Pinkerton | 8/10 | 3304 days | 2% |
| Marc Lambert | 9/10 | 3473 days | 2% |
| Cathy Mead | 10/10 | 3490 days | 2% |
| David Blackley | 10/10 | 3514 days | 2% |
| Laurentius Bijsmans | 9/10 | 3517 days | 2% |
| Andrew Wardell | 10/10 | 3525 days | 2% |
| Peter Armstrong | 9/10 | 3525 days | 2% |
| Stuart Gange | 8/10 | 3579 days | 1% |
| Peter Moore | 10/10 | 3598 days | 1% |
| Richard Houghton | 8/10 | 3617 days | 1% |
| Shaylene Noble | 9/10 | 3653 days | 1% |
| Derek Drost | 7/10 | 3653 days | 1% |
| Jenny Adams | 10/10 | 3842 days | 1% |
| Sarah Dial | 10/10 | 3862 days | 1% |
| Gilles Andrieu | 8/10 | 3873 days | 1% |
| Kim | 9/10 | 3873 days | 1% |
| Philippa and Adam | 9/10 | 3895 days | 1% |
| Dan Bow | 10/10 | 3925 days | 1% |
| campasouth1 | 10/10 | 3928 days | 1% |
| Faye Livock | 10/10 | 3961 days | 1% |
| Sarah Gurney | 10/10 | 3976 days | 1% |
| Carly-Leanne | 10/10 | 4130 days | 0% |
| Sally Smith | 8/10 | 4167 days | 0% |
| Alexandre Drouet | 10/10 | 4191 days | 0% |
| Mike Merrick | 8/10 | 4227 days | 0% |
| Andrew Cruickshank | 9/10 | 4228 days | 0% |
| Adam Wight | 10/10 | 4231 days | 0% |
| Jurgen Moors | 8/10 | 4273 days | 0% |
| Sidney Stokkers | 9/10 | 4287 days | 0% |
| Lorna fraser | 9/10 | 4472 days | 1% |
| Tom Guthknecht | 9/10 | 4557 days | 1% |
| tracey aylmer | 8/10 | 4594 days | 1% |
| Viola | 8/10 | 4621 days | 1% |
| J D | 8/10 | 4622 days | 1% |
| Mike Fricker | 9/10 | 4653 days | 1% |
| Adam Taniwha | 9/10 | 4684 days | 1% |
| Brian | 7/10 | 4714 days | 1% |
| Karen Perry | 7/10 | 4775 days | 1% |
| Jay Sorrell | 7/10 | 4775 days | 1% |
| AlanDaniel | 7/10 | 4898 days | 1% |
| Colin Webster | 10/10 | 4970 days | 1% |
| Jan Zimmerman | 10/10 | 4974 days | 1% |
| Danish_family | 8/10 | 4987 days | 1% |
| Abee and Suess | 10/10 | 5066 days | 1% |
| Marjo Cousijn | 9/10 | 5066 days | 1% |
| Bandzior | 10/10 | 5110 days | 1% |
| thefresh2o | 10/10 | 5293 days | 1% |
| Dave McLeish | 9/10 | 5351 days | 1% |
| DJohnson | 10/10 | 5506 days | 1% |
| Michael | 10/10 | 5673 days | 1% |
| Steve & Pearl Baker | 10/10 | 5680 days | 1% |
| Echst Daniela | 9/10 | 5713 days | 1% |
| Andrew Hammond | 8/10 | 5841 days | 1% |
| deepujames | 8/10 | 5994 days | 1% |
| Graham Pullman | 10/10 | 6055 days | 1% |
| Anne Heriot | 8/10 | 6095 days | 1% |
| djrogers | 10/10 | 6138 days | 1% |
| koellner | 8/10 | 6143 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rakaia Gorge Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 69 days. However the Rakaia Gorge Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rakaia Gorge Camping Ground experience has been adjusted for 190 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 187 | -3.00% |
| 188 | -3.01% |
| 189 | -3.03% |
| 190 | -3.05% |
| 191 | -3.06% |
| 192 | -3.08% |
| 193 | -3.09% |
| … | … |
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.