Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rakaia Gorge Camping Ground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
115 Valid Reviews
The Rakaia Gorge Camping Ground experience has a total of 119 reviews. There are 115 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 115 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 54 |
|
47% |
| 9/10 | 27 |
|
23% |
| 8/10 | 21 |
|
18% |
| 7/10 | 6 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 3 |
|
3% |
88.00% Average
The raw data average (mean) for all the Rakaia Gorge Camping Ground valid reviews is 88.00% and is based on 115 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
16 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 115 valid reviews, the experience has 16 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 16 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
44% |
| 9/10 | 6 |
|
38% |
| 8/10 | 3 |
|
19% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.50% Average
The raw data average (mean) for all the Rakaia Gorge Camping Ground face-to-face reviews is 92.50% and is based on 16 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
91.71%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Milton Van | 10/10 | 252 days | 100% |
| Martin | 10/10 | 280 days | 99% |
| Jan | 9/10 | 280 days | 98% |
| Phil | 9/10 | 433 days | 92% |
| Eleanor Tresidder | 10/10 | 617 days | 81% |
| Isy | 10/10 | 676 days | 77% |
| Sabina | 10/10 | 676 days | 77% |
| Peter | 9/10 | 707 days | 73% |
| Sue Peggs | 9/10 | 737 days | 71% |
| Stu | 9/10 | 798 days | 65% |
| JD | 2/10 | 890 days | 26% |
| Marjolein | 8/10 | 951 days | 49% |
| Barry and Lesley Joy | 10/10 | 982 days | 47% |
| Amy Harwood | 9/10 | 1011 days | 44% |
| HazzMatazz | 10/10 | 1011 days | 44% |
| Ayla Maskey | 10/10 | 1042 days | 41% |
| Anonymous | 1/10 | 1042 days | 17% |
| Daniel & Michele | 10/10 | 1073 days | 39% |
| Esther | 8/10 | 1376 days | 17% |
| Russell | 10/10 | 1376 days | 17% |
| Yvonne | 10/10 | 1407 days | 15% |
| Chantal D | 8/10 | 1560 days | 9% |
| Samantha Mc | 1/10 | 1772 days | 2% |
| Wishful fisherman | 7/10 | 1772 days | 5% |
| June | 10/10 | 1864 days | 5% |
| Trina | 10/10 | 2017 days | 5% |
| Mel brown | 10/10 | 2078 days | 5% |
| Brandon | 10/10 | 2168 days | 4% |
| Ying | 9/10 | 2259 days | 4% |
| Jood | 6/10 | 2443 days | 3% |
| NoFearNomads | 10/10 | 2472 days | 4% |
| Beggars | 10/10 | 2503 days | 4% |
| Monica A | 9/10 | 2534 days | 4% |
| Jono | 10/10 | 2564 days | 4% |
| Shannon | 10/10 | 2595 days | 4% |
| Andrew Hammond | 8/10 | 2625 days | 3% |
| Clément | 3/10 | 2656 days | 2% |
| Tarsha | 5/10 | 2656 days | 3% |
| ben mannering | 9/10 | 2656 days | 3% |
| ScoutnIndi | 9/10 | 2717 days | 3% |
| Andrew | 10/10 | 2809 days | 3% |
| Samuel fabien Jacquart | 1/10 | 2837 days | 1% |
| Di Murray | 10/10 | 2837 days | 3% |
| Jolanda | 10/10 | 2868 days | 3% |
| Nadja Kampfhenkel | 10/10 | 2868 days | 3% |
| Elin | 10/10 | 2868 days | 3% |
| Stone | 10/10 | 2868 days | 3% |
| Samantha H. | 10/10 | 2899 days | 3% |
| Jolanda | 10/10 | 2960 days | 3% |
| Axel | 8/10 | 2960 days | 3% |
| Sophie Skinner | 10/10 | 2960 days | 3% |
| Dylan | 8/10 | 3021 days | 3% |
| Nathaniel Bond | 9/10 | 3172 days | 2% |
| Anna | 9/10 | 3174 days | 2% |
| Tristan & Jolie | 10/10 | 3174 days | 2% |
| Clobby | 10/10 | 3202 days | 2% |
| Helen Bond | 10/10 | 3233 days | 2% |
| Jozef Pinkerton | 8/10 | 3345 days | 2% |
| Marc Lambert | 9/10 | 3514 days | 2% |
| Cathy Mead | 10/10 | 3531 days | 2% |
| David Blackley | 10/10 | 3555 days | 2% |
| Laurentius Bijsmans | 9/10 | 3558 days | 2% |
| Andrew Wardell | 10/10 | 3566 days | 2% |
| Peter Armstrong | 9/10 | 3567 days | 2% |
| Stuart Gange | 8/10 | 3620 days | 1% |
| Peter Moore | 10/10 | 3639 days | 1% |
| Richard Houghton | 8/10 | 3659 days | 1% |
| Shaylene Noble | 9/10 | 3694 days | 1% |
| Derek Drost | 7/10 | 3694 days | 1% |
| Jenny Adams | 10/10 | 3883 days | 1% |
| Sarah Dial | 10/10 | 3904 days | 1% |
| Gilles Andrieu | 8/10 | 3914 days | 1% |
| Kim | 9/10 | 3914 days | 1% |
| Philippa and Adam | 9/10 | 3936 days | 1% |
| Dan Bow | 10/10 | 3966 days | 1% |
| campasouth1 | 10/10 | 3969 days | 1% |
| Faye Livock | 10/10 | 4002 days | 1% |
| Sarah Gurney | 10/10 | 4017 days | 1% |
| Carly-Leanne | 10/10 | 4171 days | 0% |
| Sally Smith | 8/10 | 4209 days | 0% |
| Alexandre Drouet | 10/10 | 4232 days | 0% |
| Mike Merrick | 8/10 | 4268 days | 0% |
| Andrew Cruickshank | 9/10 | 4270 days | 0% |
| Adam Wight | 10/10 | 4272 days | 0% |
| Jurgen Moors | 8/10 | 4314 days | 0% |
| Sidney Stokkers | 9/10 | 4329 days | 0% |
| Lorna fraser | 9/10 | 4513 days | 1% |
| Tom Guthknecht | 9/10 | 4598 days | 1% |
| tracey aylmer | 8/10 | 4635 days | 1% |
| Viola | 8/10 | 4662 days | 1% |
| J D | 8/10 | 4663 days | 1% |
| Mike Fricker | 9/10 | 4694 days | 1% |
| Adam Taniwha | 9/10 | 4725 days | 1% |
| Brian | 7/10 | 4755 days | 1% |
| Karen Perry | 7/10 | 4816 days | 1% |
| Jay Sorrell | 7/10 | 4816 days | 1% |
| AlanDaniel | 7/10 | 4939 days | 1% |
| Colin Webster | 10/10 | 5011 days | 1% |
| Jan Zimmerman | 10/10 | 5015 days | 1% |
| Danish_family | 8/10 | 5028 days | 1% |
| Abee and Suess | 10/10 | 5107 days | 1% |
| Marjo Cousijn | 9/10 | 5107 days | 1% |
| Bandzior | 10/10 | 5151 days | 1% |
| thefresh2o | 10/10 | 5334 days | 1% |
| Dave McLeish | 9/10 | 5392 days | 1% |
| DJohnson | 10/10 | 5547 days | 1% |
| Michael | 10/10 | 5714 days | 1% |
| Steve & Pearl Baker | 10/10 | 5721 days | 1% |
| Echst Daniela | 9/10 | 5754 days | 1% |
| Andrew Hammond | 8/10 | 5882 days | 1% |
| deepujames | 8/10 | 6035 days | 1% |
| Graham Pullman | 10/10 | 6096 days | 1% |
| Anne Heriot | 8/10 | 6136 days | 1% |
| djrogers | 10/10 | 6179 days | 1% |
| koellner | 8/10 | 6184 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Rakaia Gorge Camping Ground experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.94% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Rakaia Gorge Camping Ground experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Rakaia Gorge Camping Ground experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.88% |
| 198 | -3.90% |
| 199 | -3.92% |
| 200 | -3.94% |
| 201 | -3.96% |
| 202 | -3.98% |
| 203 | -4.00% |
| … | … |
1.33% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.