Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Little River Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Little River Campground
Valid Reviews
73 Valid Reviews
The Little River Campground experience has a total of 73 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 49 |
|
67% |
| 9/10 | 7 |
|
10% |
| 8/10 | 5 |
|
7% |
| 7/10 | 7 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
90.68% Average
The raw data average (mean) for all the Little River Campground valid reviews is 90.68% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
8 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 73 valid reviews, the experience has 8 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 8 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
38% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
25% |
| 7/10 | 2 |
|
25% |
| 6/10 | 1 |
|
13% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
82.50% Average
The raw data average (mean) for all the Little River Campground face-to-face reviews is 82.50% and is based on 8 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lea de Jong | 9/10 | 16 days | 100% |
| Maeva Arnold | 8/10 | 16 days | 99% |
| Eline | 7/10 | 322 days | 88% |
| Felix | 4/10 | 687 days | 48% |
| Kim | 10/10 | 718 days | 71% |
| Janet Lewis | 9/10 | 778 days | 65% |
| Louise | 9/10 | 839 days | 60% |
| Katie Edser | 10/10 | 1084 days | 37% |
| Catherine Barriel | 10/10 | 1112 days | 34% |
| Citlali & Mike | 10/10 | 1143 days | 32% |
| Matthew | 10/10 | 1143 days | 32% |
| Julia | 10/10 | 1174 days | 29% |
| Sonia Rocha | 10/10 | 1174 days | 29% |
| :Shane: | 10/10 | 1600 days | 8% |
| Scott | 10/10 | 1600 days | 8% |
| Julieanne Eason | 10/10 | 1873 days | 5% |
| Lucy and Chris | 10/10 | 1934 days | 5% |
| Jess and Shaun | 10/10 | 1934 days | 5% |
| Carla | 10/10 | 2208 days | 4% |
| Captain Erick | 7/10 | 2208 days | 4% |
| Darla | 10/10 | 2239 days | 4% |
| Richard & Chris, UK | 7/10 | 2239 days | 4% |
| Timothy Davies | 10/10 | 2300 days | 4% |
| Joan & Tony | 10/10 | 2514 days | 3% |
| Sophie | 10/10 | 2545 days | 3% |
| Melanie Berger | 10/10 | 2573 days | 3% |
| Raphy | 9/10 | 2604 days | 3% |
| Mark Blezard | 10/10 | 2635 days | 3% |
| EH | 10/10 | 2696 days | 3% |
| Gina | 10/10 | 2696 days | 3% |
| Marie Sassenberg | 10/10 | 2696 days | 3% |
| Joe | 9/10 | 2726 days | 3% |
| Ken and Denice Paterson | 10/10 | 2910 days | 3% |
| Elsie Cornish | 10/10 | 2935 days | 3% |
| Audrey Brault | 10/10 | 2945 days | 3% |
| Manon Moreno | 8/10 | 2960 days | 2% |
| Paul Churton | 10/10 | 2968 days | 3% |
| Laura Meelynn | 10/10 | 2999 days | 2% |
| Graham Moger | 10/10 | 3015 days | 2% |
| Hester | 10/10 | 3302 days | 2% |
| Amy Smith | 3/10 | 3323 days | 1% |
| Teresa Scott | 10/10 | 3333 days | 2% |
| AdamAndCarlin Parkerson | 10/10 | 3364 days | 2% |
| Liz Barnett | 10/10 | 3608 days | 1% |
| Claudia McConnell | 10/10 | 3608 days | 1% |
| Frederik Lambrecht | 10/10 | 3669 days | 1% |
| Borja Valls | 10/10 | 3696 days | 1% |
| Jesse Newman | 10/10 | 3699 days | 1% |
| Sarah Gurney | 10/10 | 3724 days | 1% |
| Singapore Sling | 5/10 | 3730 days | 1% |
| Liz Bushby | 10/10 | 3752 days | 1% |
| Will Frost | 9/10 | 3754 days | 1% |
| Duncan White | 10/10 | 3760 days | 1% |
| Paul Nebrich | 9/10 | 3979 days | 1% |
| Eric Lambley | 7/10 | 4082 days | 0% |
| Hannibal Reizen | 10/10 | 4093 days | 0% |
| Bert Snel | 10/10 | 4095 days | 0% |
| SUE COLEMAN | 8/10 | 4095 days | 0% |
| Hubert Schmid | 8/10 | 4150 days | 0% |
| tschavalon | 10/10 | 4156 days | 0% |
| Lindsay Roup | 10/10 | 4249 days | 0% |
| Jenny | 10/10 | 4392 days | 0% |
| Rachael | 10/10 | 4392 days | 0% |
| Monique Monique | 7/10 | 4399 days | 1% |
| Andreas | 10/10 | 4430 days | 1% |
| Jonny Strinati | 8/10 | 4705 days | 1% |
| François | 10/10 | 4705 days | 1% |
| Servane Solana | 10/10 | 4795 days | 1% |
| naturerocks | 7/10 | 4826 days | 1% |
| Audelsol | 10/10 | 4826 days | 1% |
| Bandzior | 2/10 | 4856 days | 0% |
| Sophie | 7/10 | 5495 days | 0% |
| John Mathers | 6/10 | 5841 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Little River Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.