Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

92 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 94 reviews. There are 92 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 92 valid reviews:

Rating Count Percentage
10/10 25
27%
9/10 18
20%
8/10 27
29%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 1
1%
1/10 0
0%

82.83% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 82.83% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 92 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.89%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stu 10/10 200 days 100%
Jan 2/10 231 days 45%
KL 10/10 596 days 82%
Nicole 8/10 627 days 78%
Chris 6/10 657 days 66%
Natasha 9/10 688 days 74%
John Holschier 10/10 688 days 75%
Mike Fricker 9/10 841 days 60%
Matt 10/10 871 days 58%
AmericanToby 10/10 871 days 58%
Sietse 9/10 962 days 48%
Kelly 7/10 1054 days 37%
Lucas 8/10 1054 days 39%
Mike 5/10 1419 days 11%
Stefanie 8/10 1480 days 12%
Leet 9/10 1511 days 11%
Henk 6/10 1661 days 6%
Steph and Denise 10/10 1753 days 5%
Mrs H 5/10 2088 days 3%
Mrs H 5/10 2088 days 3%
Layna 8/10 2423 days 4%
Sabine 8/10 2484 days 4%
Charlie 8/10 2757 days 3%
Don Strachan 9/10 2788 days 3%
Coco B. 3/10 2880 days 2%
Mike Fricker 8/10 2910 days 3%
Stefano Clerici 10/10 2972 days 3%
Teb 7/10 2972 days 2%
Nancy 6/10 3063 days 2%
Dominic Gould 8/10 3179 days 2%
Kendra Seamus Matilda and Oskar 10/10 3266 days 2%
Eugenie Desforges 9/10 3305 days 2%
Viola Cube 7/10 3322 days 2%
Kathrina Handschuh 10/10 3342 days 2%
Haley Everitt 9/10 3381 days 2%
John Smith 8/10 3456 days 2%
Maxine Fallot 7/10 3554 days 1%
Diandra Buesen 8/10 3613 days 1%
Michelle Smit 9/10 3671 days 1%
Gordon Lee 9/10 3759 days 1%
Sean Stevens 10/10 3825 days 1%
Bill Milburn 5/10 3856 days 1%
Tim De Boer 7/10 3902 days 1%
mathieu boustie 9/10 3915 days 1%
Michelle Rushton 8/10 3922 days 1%
Mabel Vanasperen 7/10 3925 days 1%
Sebastian 10/10 3945 days 1%
Andrew Watts 10/10 3955 days 1%
Sarah Gurney 8/10 3962 days 1%
Lionel C. 8/10 4006 days 1%
María del Carmen Escandell 9/10 4014 days 1%
Christine Slowiak 9/10 4067 days 0%
E Kane 8/10 4076 days 0%
Christoph 10/10 4180 days 0%
Sara Gonzalez 9/10 4211 days 0%
Mike Merrick 8/10 4220 days 0%
Celia Nowak 10/10 4223 days 0%
Alexis Leneveu 10/10 4256 days 0%
Heather Kingston 8/10 4310 days 0%
Sara Berton 8/10 4564 days 1%
Elise Boinnot 9/10 4582 days 1%
Thomas Dequidt 10/10 4582 days 1%
Harel Cliad 10/10 4612 days 1%
nimrod yaron 10/10 4613 days 1%
kiwifamily2 10/10 4614 days 1%
David Wood 7/10 4706 days 1%
Shantell Hunter 7/10 4798 days 1%
Team Kim&James 10/10 4798 days 1%
Sarah Horn 10/10 4908 days 1%
Sebastian Russell-Smits 10/10 4908 days 1%
Loesje 7/10 4920 days 1%
lisa taylor 8/10 4920 days 1%
Darren Abbott 8/10 5003 days 1%
Roshnie 8/10 5020 days 1%
Boule_de_gomme 10/10 5285 days 1%
Daniel & Manuela 8/10 5291 days 1%
Danielle 7/10 5297 days 1%
Lotte Foged 7/10 5312 days 1%
Mike1952 8/10 5314 days 1%
Johanna & Mark 7/10 5633 days 1%
Oliver Berg 8/10 5634 days 1%
Christoph & Maria 9/10 5641 days 1%
K & J Overton 9/10 5645 days 1%
Anika Jedelsky 8/10 5652 days 1%
Omar Candon 8/10 5652 days 1%
Heike Toepelt 10/10 5671 days 1%
Liz Dolman 8/10 5674 days 1%
Mieke Knoops 8/10 6026 days 1%
Josy 9/10 6036 days 1%
Ines Diana 9/10 6043 days 1%
carolineder 7/10 6106 days 1%
billdee 10/10 6228 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.85% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.