Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

92 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 94 reviews. There are 92 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 92 valid reviews:

Rating Count Percentage
10/10 25
27%
9/10 18
20%
8/10 27
29%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 1
1%
1/10 0
0%

82.83% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 82.83% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 92 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.90%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stu 10/10 18 days 100%
Jan 2/10 49 days 45%
KL 10/10 414 days 90%
Nicole 8/10 445 days 87%
Chris 6/10 475 days 75%
Natasha 9/10 506 days 84%
John Holschier 10/10 506 days 85%
Mike Fricker 9/10 659 days 74%
Matt 10/10 689 days 73%
AmericanToby 10/10 689 days 73%
Sietse 9/10 780 days 64%
Kelly 7/10 872 days 52%
Lucas 8/10 872 days 55%
Mike 5/10 1237 days 18%
Stefanie 8/10 1298 days 20%
Leet 9/10 1329 days 18%
Henk 6/10 1479 days 10%
Steph and Denise 10/10 1571 days 8%
Mrs H 5/10 1906 days 3%
Mrs H 5/10 1906 days 3%
Layna 8/10 2241 days 4%
Sabine 8/10 2302 days 4%
Charlie 8/10 2575 days 3%
Don Strachan 9/10 2606 days 3%
Coco B. 3/10 2698 days 1%
Mike Fricker 8/10 2728 days 3%
Stefano Clerici 10/10 2789 days 3%
Teb 7/10 2790 days 2%
Nancy 6/10 2881 days 2%
Dominic Gould 8/10 2997 days 2%
Kendra Seamus Matilda and Oskar 10/10 3084 days 2%
Eugenie Desforges 9/10 3123 days 2%
Viola Cube 7/10 3140 days 2%
Kathrina Handschuh 10/10 3160 days 2%
Haley Everitt 9/10 3199 days 2%
John Smith 8/10 3274 days 2%
Maxine Fallot 7/10 3372 days 1%
Diandra Buesen 8/10 3431 days 1%
Michelle Smit 9/10 3488 days 1%
Gordon Lee 9/10 3577 days 1%
Sean Stevens 10/10 3643 days 1%
Bill Milburn 5/10 3674 days 1%
Tim De Boer 7/10 3720 days 1%
mathieu boustie 9/10 3733 days 1%
Michelle Rushton 8/10 3740 days 1%
Mabel Vanasperen 7/10 3743 days 1%
Sebastian 10/10 3762 days 1%
Andrew Watts 10/10 3773 days 1%
Sarah Gurney 8/10 3780 days 1%
Lionel C. 8/10 3824 days 1%
María del Carmen Escandell 9/10 3832 days 1%
Christine Slowiak 9/10 3885 days 0%
E Kane 8/10 3894 days 0%
Christoph 10/10 3998 days 0%
Sara Gonzalez 9/10 4029 days 0%
Mike Merrick 8/10 4038 days 0%
Celia Nowak 10/10 4041 days 0%
Alexis Leneveu 10/10 4074 days 0%
Heather Kingston 8/10 4127 days 0%
Sara Berton 8/10 4382 days 0%
Elise Boinnot 9/10 4400 days 0%
Thomas Dequidt 10/10 4400 days 0%
Harel Cliad 10/10 4430 days 0%
nimrod yaron 10/10 4431 days 0%
kiwifamily2 10/10 4432 days 1%
David Wood 7/10 4524 days 0%
Shantell Hunter 7/10 4616 days 0%
Team Kim&James 10/10 4616 days 1%
Sarah Horn 10/10 4726 days 0%
Sebastian Russell-Smits 10/10 4726 days 0%
Loesje 7/10 4738 days 0%
lisa taylor 8/10 4738 days 0%
Darren Abbott 8/10 4821 days 0%
Roshnie 8/10 4838 days 0%
Boule_de_gomme 10/10 5103 days 1%
Daniel & Manuela 8/10 5109 days 0%
Danielle 7/10 5115 days 0%
Lotte Foged 7/10 5130 days 0%
Mike1952 8/10 5132 days 0%
Johanna & Mark 7/10 5451 days 0%
Oliver Berg 8/10 5452 days 0%
Christoph & Maria 9/10 5459 days 0%
K & J Overton 9/10 5463 days 0%
Anika Jedelsky 8/10 5470 days 0%
Omar Candon 8/10 5470 days 0%
Heike Toepelt 10/10 5489 days 0%
Liz Dolman 8/10 5492 days 0%
Mieke Knoops 8/10 5844 days 0%
Josy 9/10 5854 days 0%
Ines Diana 9/10 5861 days 0%
carolineder 7/10 5924 days 0%
billdee 10/10 6046 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.84% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.