Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

90 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 92 reviews. There are 90 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 90 valid reviews:

Rating Count Percentage
10/10 24
27%
9/10 18
20%
8/10 27
30%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 83.33% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 90 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
KL 10/10 374 days 100%
Nicole 8/10 405 days 97%
Chris 6/10 435 days 83%
Natasha 9/10 466 days 94%
John Holschier 10/10 466 days 95%
Mike Fricker 9/10 619 days 84%
Matt 10/10 649 days 83%
AmericanToby 10/10 649 days 83%
Sietse 9/10 740 days 74%
Kelly 7/10 832 days 61%
Lucas 8/10 832 days 64%
Mike 5/10 1197 days 23%
Stefanie 8/10 1258 days 25%
Leet 9/10 1289 days 23%
Henk 6/10 1439 days 13%
Steph and Denise 10/10 1531 days 11%
Mrs H 5/10 1866 days 4%
Mrs H 5/10 1866 days 4%
Layna 8/10 2201 days 5%
Sabine 8/10 2262 days 4%
Charlie 8/10 2535 days 4%
Don Strachan 9/10 2566 days 4%
Coco B. 3/10 2658 days 2%
Mike Fricker 8/10 2688 days 3%
Stefano Clerici 10/10 2750 days 3%
Teb 7/10 2750 days 3%
Nancy 6/10 2841 days 3%
Dominic Gould 8/10 2957 days 3%
Kendra Seamus Matilda and Oskar 10/10 3044 days 3%
Eugenie Desforges 9/10 3083 days 3%
Viola Cube 7/10 3100 days 2%
Kathrina Handschuh 10/10 3120 days 3%
Haley Everitt 9/10 3159 days 3%
John Smith 8/10 3234 days 2%
Maxine Fallot 7/10 3332 days 2%
Diandra Buesen 8/10 3391 days 2%
Michelle Smit 9/10 3449 days 2%
Gordon Lee 9/10 3537 days 2%
Sean Stevens 10/10 3603 days 2%
Bill Milburn 5/10 3634 days 1%
Tim De Boer 7/10 3680 days 1%
mathieu boustie 9/10 3693 days 1%
Michelle Rushton 8/10 3700 days 1%
Mabel Vanasperen 7/10 3703 days 1%
Sebastian 10/10 3723 days 1%
Andrew Watts 10/10 3733 days 1%
Sarah Gurney 8/10 3740 days 1%
Lionel C. 8/10 3784 days 1%
María del Carmen Escandell 9/10 3792 days 1%
Christine Slowiak 9/10 3845 days 1%
E Kane 8/10 3854 days 1%
Christoph 10/10 3958 days 1%
Sara Gonzalez 9/10 3989 days 1%
Mike Merrick 8/10 3998 days 1%
Celia Nowak 10/10 4001 days 1%
Alexis Leneveu 10/10 4034 days 1%
Heather Kingston 8/10 4088 days 1%
Sara Berton 8/10 4342 days 0%
Elise Boinnot 9/10 4360 days 0%
Thomas Dequidt 10/10 4360 days 0%
Harel Cliad 10/10 4390 days 1%
nimrod yaron 10/10 4391 days 1%
kiwifamily2 10/10 4392 days 1%
David Wood 7/10 4484 days 1%
Shantell Hunter 7/10 4576 days 1%
Team Kim&James 10/10 4576 days 1%
Sarah Horn 10/10 4686 days 1%
Sebastian Russell-Smits 10/10 4686 days 1%
Loesje 7/10 4698 days 1%
lisa taylor 8/10 4698 days 1%
Darren Abbott 8/10 4781 days 1%
Roshnie 8/10 4798 days 1%
Boule_de_gomme 10/10 5063 days 1%
Daniel & Manuela 8/10 5069 days 1%
Danielle 7/10 5075 days 1%
Lotte Foged 7/10 5090 days 1%
Mike1952 8/10 5092 days 1%
Johanna & Mark 7/10 5411 days 1%
Oliver Berg 8/10 5412 days 1%
Christoph & Maria 9/10 5419 days 1%
K & J Overton 9/10 5423 days 1%
Anika Jedelsky 8/10 5430 days 1%
Omar Candon 8/10 5430 days 1%
Heike Toepelt 10/10 5449 days 1%
Liz Dolman 8/10 5452 days 1%
Mieke Knoops 8/10 5804 days 1%
Josy 9/10 5814 days 1%
Ines Diana 9/10 5821 days 1%
carolineder 7/10 5884 days 1%
billdee 10/10 6006 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.59% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.