Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

92 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 94 reviews. There are 92 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 92 valid reviews:

Rating Count Percentage
10/10 25
27%
9/10 18
20%
8/10 27
29%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 1
1%
1/10 0
0%

82.83% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 82.83% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 92 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.77%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stu 10/10 281 days 100%
Jan 2/10 312 days 45%
KL 10/10 677 days 77%
Nicole 8/10 708 days 73%
Chris 6/10 738 days 62%
Natasha 9/10 769 days 69%
John Holschier 10/10 769 days 69%
Mike Fricker 9/10 922 days 53%
Matt 10/10 952 days 51%
AmericanToby 10/10 952 days 51%
Sietse 9/10 1043 days 41%
Kelly 7/10 1135 days 31%
Lucas 8/10 1135 days 33%
Mike 5/10 1500 days 9%
Stefanie 8/10 1561 days 9%
Leet 9/10 1592 days 8%
Henk 6/10 1742 days 5%
Steph and Denise 10/10 1834 days 5%
Mrs H 5/10 2169 days 3%
Mrs H 5/10 2169 days 3%
Layna 8/10 2504 days 4%
Sabine 8/10 2565 days 4%
Charlie 8/10 2838 days 3%
Don Strachan 9/10 2869 days 3%
Coco B. 3/10 2961 days 1%
Mike Fricker 8/10 2991 days 3%
Stefano Clerici 10/10 3052 days 3%
Teb 7/10 3053 days 2%
Nancy 6/10 3144 days 2%
Dominic Gould 8/10 3260 days 2%
Kendra Seamus Matilda and Oskar 10/10 3347 days 2%
Eugenie Desforges 9/10 3386 days 2%
Viola Cube 7/10 3403 days 2%
Kathrina Handschuh 10/10 3423 days 2%
Haley Everitt 9/10 3462 days 2%
John Smith 8/10 3537 days 2%
Maxine Fallot 7/10 3635 days 1%
Diandra Buesen 8/10 3694 days 1%
Michelle Smit 9/10 3751 days 1%
Gordon Lee 9/10 3840 days 1%
Sean Stevens 10/10 3906 days 1%
Bill Milburn 5/10 3937 days 1%
Tim De Boer 7/10 3983 days 1%
mathieu boustie 9/10 3996 days 1%
Michelle Rushton 8/10 4003 days 1%
Mabel Vanasperen 7/10 4006 days 1%
Sebastian 10/10 4025 days 1%
Andrew Watts 10/10 4036 days 1%
Sarah Gurney 8/10 4043 days 1%
Lionel C. 8/10 4087 days 1%
María del Carmen Escandell 9/10 4095 days 0%
Christine Slowiak 9/10 4148 days 0%
E Kane 8/10 4157 days 0%
Christoph 10/10 4261 days 0%
Sara Gonzalez 9/10 4292 days 0%
Mike Merrick 8/10 4301 days 0%
Celia Nowak 10/10 4304 days 0%
Alexis Leneveu 10/10 4337 days 0%
Heather Kingston 8/10 4390 days 1%
Sara Berton 8/10 4645 days 1%
Elise Boinnot 9/10 4663 days 1%
Thomas Dequidt 10/10 4663 days 1%
Harel Cliad 10/10 4693 days 1%
nimrod yaron 10/10 4694 days 1%
kiwifamily2 10/10 4695 days 1%
David Wood 7/10 4787 days 1%
Shantell Hunter 7/10 4879 days 1%
Team Kim&James 10/10 4879 days 1%
Sarah Horn 10/10 4989 days 1%
Sebastian Russell-Smits 10/10 4989 days 1%
Loesje 7/10 5001 days 1%
lisa taylor 8/10 5001 days 1%
Darren Abbott 8/10 5084 days 1%
Roshnie 8/10 5101 days 1%
Boule_de_gomme 10/10 5366 days 1%
Daniel & Manuela 8/10 5372 days 1%
Danielle 7/10 5378 days 1%
Lotte Foged 7/10 5393 days 1%
Mike1952 8/10 5395 days 1%
Johanna & Mark 7/10 5714 days 1%
Oliver Berg 8/10 5715 days 1%
Christoph & Maria 9/10 5722 days 1%
K & J Overton 9/10 5726 days 1%
Anika Jedelsky 8/10 5733 days 1%
Omar Candon 8/10 5733 days 1%
Heike Toepelt 10/10 5752 days 1%
Liz Dolman 8/10 5755 days 1%
Mieke Knoops 8/10 6107 days 1%
Josy 9/10 6117 days 1%
Ines Diana 9/10 6124 days 1%
carolineder 7/10 6187 days 1%
billdee 10/10 6309 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.87% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.