Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

92 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 94 reviews. There are 92 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 92 valid reviews:

Rating Count Percentage
10/10 25
27%
9/10 18
20%
8/10 27
29%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 1
1%
1/10 0
0%

82.83% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 82.83% and is based on 92 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 92 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stu 10/10 241 days 100%
Jan 2/10 272 days 45%
KL 10/10 637 days 79%
Nicole 8/10 668 days 76%
Chris 6/10 698 days 64%
Natasha 9/10 729 days 71%
John Holschier 10/10 729 days 72%
Mike Fricker 9/10 882 days 57%
Matt 10/10 912 days 54%
AmericanToby 10/10 912 days 54%
Sietse 9/10 1003 days 45%
Kelly 7/10 1095 days 34%
Lucas 8/10 1095 days 36%
Mike 5/10 1460 days 10%
Stefanie 8/10 1521 days 10%
Leet 9/10 1552 days 9%
Henk 6/10 1702 days 5%
Steph and Denise 10/10 1794 days 5%
Mrs H 5/10 2129 days 3%
Mrs H 5/10 2129 days 3%
Layna 8/10 2464 days 4%
Sabine 8/10 2525 days 4%
Charlie 8/10 2798 days 3%
Don Strachan 9/10 2829 days 3%
Coco B. 3/10 2921 days 2%
Mike Fricker 8/10 2951 days 3%
Stefano Clerici 10/10 3012 days 3%
Teb 7/10 3013 days 3%
Nancy 6/10 3104 days 2%
Dominic Gould 8/10 3220 days 2%
Kendra Seamus Matilda and Oskar 10/10 3307 days 2%
Eugenie Desforges 9/10 3346 days 2%
Viola Cube 7/10 3363 days 2%
Kathrina Handschuh 10/10 3383 days 2%
Haley Everitt 9/10 3422 days 2%
John Smith 8/10 3497 days 2%
Maxine Fallot 7/10 3595 days 1%
Diandra Buesen 8/10 3654 days 1%
Michelle Smit 9/10 3711 days 1%
Gordon Lee 9/10 3800 days 1%
Sean Stevens 10/10 3866 days 1%
Bill Milburn 5/10 3897 days 1%
Tim De Boer 7/10 3943 days 1%
mathieu boustie 9/10 3956 days 1%
Michelle Rushton 8/10 3963 days 1%
Mabel Vanasperen 7/10 3966 days 1%
Sebastian 10/10 3985 days 1%
Andrew Watts 10/10 3996 days 1%
Sarah Gurney 8/10 4003 days 1%
Lionel C. 8/10 4047 days 1%
María del Carmen Escandell 9/10 4055 days 1%
Christine Slowiak 9/10 4108 days 0%
E Kane 8/10 4117 days 0%
Christoph 10/10 4221 days 0%
Sara Gonzalez 9/10 4252 days 0%
Mike Merrick 8/10 4261 days 0%
Celia Nowak 10/10 4264 days 0%
Alexis Leneveu 10/10 4297 days 0%
Heather Kingston 8/10 4350 days 0%
Sara Berton 8/10 4605 days 1%
Elise Boinnot 9/10 4623 days 1%
Thomas Dequidt 10/10 4623 days 1%
Harel Cliad 10/10 4653 days 1%
nimrod yaron 10/10 4654 days 1%
kiwifamily2 10/10 4655 days 1%
David Wood 7/10 4747 days 1%
Shantell Hunter 7/10 4839 days 1%
Team Kim&James 10/10 4839 days 1%
Sarah Horn 10/10 4949 days 1%
Sebastian Russell-Smits 10/10 4949 days 1%
Loesje 7/10 4961 days 1%
lisa taylor 8/10 4961 days 1%
Darren Abbott 8/10 5044 days 1%
Roshnie 8/10 5061 days 1%
Boule_de_gomme 10/10 5326 days 1%
Daniel & Manuela 8/10 5332 days 1%
Danielle 7/10 5338 days 1%
Lotte Foged 7/10 5353 days 1%
Mike1952 8/10 5355 days 1%
Johanna & Mark 7/10 5674 days 1%
Oliver Berg 8/10 5675 days 1%
Christoph & Maria 9/10 5682 days 1%
K & J Overton 9/10 5686 days 1%
Anika Jedelsky 8/10 5693 days 1%
Omar Candon 8/10 5693 days 1%
Heike Toepelt 10/10 5712 days 1%
Liz Dolman 8/10 5715 days 1%
Mieke Knoops 8/10 6067 days 1%
Josy 9/10 6077 days 1%
Ines Diana 9/10 6084 days 1%
carolineder 7/10 6147 days 1%
billdee 10/10 6269 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.86% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.