Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2516 days | 100% |
| Mike Fricker | 10/10 | 2789 days | 83% |
| Clementine | 8/10 | 3409 days | 45% |
| Micha Kuster | 7/10 | 3418 days | 41% |
| Gauthier Dournean | 9/10 | 3428 days | 44% |
| Katja Manz | 8/10 | 3451 days | 42% |
| MARK CURPHEY | 10/10 | 3468 days | 42% |
| Rachel Ram | 8/10 | 3475 days | 41% |
| Camila Capel | 10/10 | 3524 days | 39% |
| Alberto | 7/10 | 3670 days | 27% |
| Rebecca Kearns | 10/10 | 3673 days | 30% |
| Eva Neumann | 7/10 | 3673 days | 27% |
| Heike Schreiber | 7/10 | 3679 days | 26% |
| Leonie Kraft | 10/10 | 3699 days | 28% |
| Manibod Vannaphone | 9/10 | 3700 days | 28% |
| Nico Wedel | 8/10 | 3702 days | 27% |
| Andrea Le Stunff | 9/10 | 3704 days | 28% |
| Rocio Lucero | 10/10 | 3710 days | 28% |
| Annalies Beard | 10/10 | 3713 days | 27% |
| Nina Krzis | 7/10 | 3714 days | 25% |
| Max von Felde | 9/10 | 3715 days | 27% |
| Aneta Hambergeroua | 9/10 | 3723 days | 26% |
| Clara Loizeil | 7/10 | 3723 days | 24% |
| Megan Lenox | 9/10 | 3725 days | 26% |
| Andy Burfoot | 10/10 | 3726 days | 27% |
| Xavier Bistodeau | 7/10 | 3728 days | 24% |
| Anna Scholten | 9/10 | 3732 days | 26% |
| Sophia Harnisch | 10/10 | 3735 days | 26% |
| Veronique Kaplan | 7/10 | 3736 days | 23% |
| Rob Manson | 9/10 | 3738 days | 25% |
| Daniel Roedel | 7/10 | 3741 days | 23% |
| Edwine | 10/10 | 3750 days | 25% |
| Kathanina Jasik | 8/10 | 3757 days | 24% |
| Bryan Anders | 10/10 | 3777 days | 23% |
| Ahmed Mohsen Aly | 9/10 | 3823 days | 20% |
| Marie Schmid | 10/10 | 4090 days | 5% |
| Anne Hempelt | 8/10 | 4160 days | 0% |
| Claudia de Winter | 7/10 | 4405 days | 16% |
| Simon Mehlmann | 9/10 | 4411 days | 18% |
| Alex | 9/10 | 4412 days | 18% |
| Becky | 9/10 | 4412 days | 18% |
| Cathrin Wisgiekl | 10/10 | 4438 days | 18% |
| Jan Kerkhoff | 10/10 | 4438 days | 18% |
| Johannes | 9/10 | 4461 days | 18% |
| Hendrik Schanz | 8/10 | 4486 days | 17% |
| FlyingKiwiGirl | 8/10 | 4738 days | 17% |
| Anton Thisted | 9/10 | 4766 days | 18% |
| Josefine Sjodin | 7/10 | 4766 days | 16% |
| Katie Fleck | 8/10 | 4766 days | 17% |
| Iban Dupont | 10/10 | 4782 days | 18% |
| Guillaume Boudrand | 9/10 | 4782 days | 18% |
| Selina Lott | 10/10 | 4803 days | 18% |
| Constanze | 10/10 | 4803 days | 18% |
| Kristin Denny | 10/10 | 4809 days | 18% |
| Thibault Bonenfant | 7/10 | 4895 days | 16% |
| Liz Marquart Scholtz | 8/10 | 4900 days | 17% |
| sidcupjon | 9/10 | 5164 days | 18% |
| R E Webb | 8/10 | 5176 days | 17% |
| M Neuman | 8/10 | 5185 days | 17% |
| Gary A | 8/10 | 5285 days | 17% |
| David and Karen | 8/10 | 5522 days | 17% |
| Malcolm Jones | 9/10 | 5523 days | 18% |
| Nicola Shaw | 10/10 | 5523 days | 18% |
| Hannah Roberts | 9/10 | 5527 days | 18% |
| Claudio | 10/10 | 5536 days | 18% |
| K_and_K | 9/10 | 5742 days | 18% |
| Rob | 9/10 | 5812 days | 18% |
| Grant | 9/10 | 5816 days | 18% |
| Claudia | 9/10 | 5822 days | 18% |
| Elin Haggq | 9/10 | 5876 days | 18% |
| Mercedes Valera | 10/10 | 5885 days | 18% |
| Marcio Moretti | 9/10 | 5905 days | 18% |
| Mark | 9/10 | 5914 days | 18% |
| Jens Bo Rykor | 8/10 | 5936 days | 17% |
| Jorrit Bust | 8/10 | 5937 days | 17% |
| Kane Chain | 10/10 | 5940 days | 18% |
| menzel | 10/10 | 5968 days | 18% |
| warrenp | 8/10 | 5970 days | 17% |
| johnma | 10/10 | 5974 days | 18% |
| thomash | 8/10 | 5979 days | 17% |
| jennyb | 9/10 | 5983 days | 18% |
| Sibylle Locher | 9/10 | 5993 days | 18% |
| Anna | 8/10 | 5993 days | 17% |
| Sofie | 9/10 | 6224 days | 18% |
| caroldarren | 10/10 | 6229 days | 18% |
| Amelie | 8/10 | 6250 days | 17% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.