Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2161 days | 100% |
| Mike Fricker | 10/10 | 2434 days | 86% |
| Clementine | 8/10 | 3054 days | 53% |
| Micha Kuster | 7/10 | 3063 days | 50% |
| Gauthier Dournean | 9/10 | 3073 days | 53% |
| Katja Manz | 8/10 | 3096 days | 51% |
| MARK CURPHEY | 10/10 | 3113 days | 52% |
| Rachel Ram | 8/10 | 3120 days | 50% |
| Camila Capel | 10/10 | 3169 days | 49% |
| Alberto | 7/10 | 3315 days | 38% |
| Rebecca Kearns | 10/10 | 3318 days | 41% |
| Eva Neumann | 7/10 | 3318 days | 38% |
| Heike Schreiber | 7/10 | 3324 days | 37% |
| Leonie Kraft | 10/10 | 3344 days | 40% |
| Manibod Vannaphone | 9/10 | 3345 days | 40% |
| Nico Wedel | 8/10 | 3347 days | 39% |
| Andrea Le Stunff | 9/10 | 3349 days | 39% |
| Rocio Lucero | 10/10 | 3355 days | 40% |
| Annalies Beard | 10/10 | 3358 days | 39% |
| Nina Krzis | 7/10 | 3359 days | 36% |
| Max von Felde | 9/10 | 3360 days | 39% |
| Aneta Hambergeroua | 9/10 | 3368 days | 38% |
| Clara Loizeil | 7/10 | 3368 days | 35% |
| Megan Lenox | 9/10 | 3370 days | 38% |
| Andy Burfoot | 10/10 | 3371 days | 39% |
| Xavier Bistodeau | 7/10 | 3373 days | 35% |
| Anna Scholten | 9/10 | 3377 days | 38% |
| Sophia Harnisch | 10/10 | 3380 days | 38% |
| Veronique Kaplan | 7/10 | 3381 days | 35% |
| Rob Manson | 9/10 | 3383 days | 38% |
| Daniel Roedel | 7/10 | 3386 days | 34% |
| Edwine | 10/10 | 3395 days | 38% |
| Kathanina Jasik | 8/10 | 3402 days | 36% |
| Bryan Anders | 10/10 | 3422 days | 36% |
| Ahmed Mohsen Aly | 9/10 | 3468 days | 33% |
| Marie Schmid | 10/10 | 3735 days | 20% |
| Anne Hempelt | 8/10 | 3805 days | 16% |
| Claudia de Winter | 7/10 | 4050 days | 3% |
| Simon Mehlmann | 9/10 | 4056 days | 4% |
| Alex | 9/10 | 4057 days | 4% |
| Becky | 9/10 | 4057 days | 4% |
| Cathrin Wisgiekl | 10/10 | 4083 days | 3% |
| Jan Kerkhoff | 10/10 | 4083 days | 3% |
| Johannes | 9/10 | 4106 days | 1% |
| Hendrik Schanz | 8/10 | 4131 days | 0% |
| FlyingKiwiGirl | 8/10 | 4383 days | 13% |
| Anton Thisted | 9/10 | 4411 days | 13% |
| Josefine Sjodin | 7/10 | 4411 days | 12% |
| Katie Fleck | 8/10 | 4411 days | 13% |
| Iban Dupont | 10/10 | 4427 days | 14% |
| Guillaume Boudrand | 9/10 | 4427 days | 13% |
| Selina Lott | 10/10 | 4448 days | 14% |
| Constanze | 10/10 | 4448 days | 14% |
| Kristin Denny | 10/10 | 4454 days | 14% |
| Thibault Bonenfant | 7/10 | 4540 days | 12% |
| Liz Marquart Scholtz | 8/10 | 4545 days | 13% |
| sidcupjon | 9/10 | 4809 days | 13% |
| R E Webb | 8/10 | 4821 days | 13% |
| M Neuman | 8/10 | 4830 days | 13% |
| Gary A | 8/10 | 4930 days | 13% |
| David and Karen | 8/10 | 5167 days | 13% |
| Malcolm Jones | 9/10 | 5168 days | 13% |
| Nicola Shaw | 10/10 | 5168 days | 14% |
| Hannah Roberts | 9/10 | 5172 days | 13% |
| Claudio | 10/10 | 5181 days | 14% |
| K_and_K | 9/10 | 5387 days | 13% |
| Rob | 9/10 | 5457 days | 13% |
| Grant | 9/10 | 5461 days | 13% |
| Claudia | 9/10 | 5467 days | 13% |
| Elin Haggq | 9/10 | 5521 days | 13% |
| Mercedes Valera | 10/10 | 5530 days | 14% |
| Marcio Moretti | 9/10 | 5550 days | 13% |
| Mark | 9/10 | 5559 days | 13% |
| Jens Bo Rykor | 8/10 | 5581 days | 13% |
| Jorrit Bust | 8/10 | 5582 days | 13% |
| Kane Chain | 10/10 | 5585 days | 14% |
| menzel | 10/10 | 5613 days | 14% |
| warrenp | 8/10 | 5615 days | 13% |
| johnma | 10/10 | 5619 days | 14% |
| thomash | 8/10 | 5624 days | 13% |
| jennyb | 9/10 | 5628 days | 13% |
| Sibylle Locher | 9/10 | 5638 days | 13% |
| Anna | 8/10 | 5638 days | 13% |
| Sofie | 9/10 | 5869 days | 13% |
| caroldarren | 10/10 | 5874 days | 14% |
| Amelie | 8/10 | 5895 days | 13% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.27% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.