Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2015 days | 100% |
| Mike Fricker | 10/10 | 2288 days | 88% |
| Clementine | 8/10 | 2908 days | 60% |
| Micha Kuster | 7/10 | 2917 days | 56% |
| Gauthier Dournean | 9/10 | 2927 days | 60% |
| Katja Manz | 8/10 | 2950 days | 58% |
| MARK CURPHEY | 10/10 | 2967 days | 58% |
| Rachel Ram | 8/10 | 2974 days | 57% |
| Camila Capel | 10/10 | 3023 days | 56% |
| Alberto | 7/10 | 3169 days | 46% |
| Rebecca Kearns | 10/10 | 3172 days | 50% |
| Eva Neumann | 7/10 | 3172 days | 46% |
| Heike Schreiber | 7/10 | 3178 days | 46% |
| Leonie Kraft | 10/10 | 3198 days | 48% |
| Manibod Vannaphone | 9/10 | 3199 days | 48% |
| Nico Wedel | 8/10 | 3201 days | 47% |
| Andrea Le Stunff | 9/10 | 3203 days | 48% |
| Rocio Lucero | 10/10 | 3209 days | 48% |
| Annalies Beard | 10/10 | 3212 days | 48% |
| Nina Krzis | 7/10 | 3213 days | 44% |
| Max von Felde | 9/10 | 3214 days | 47% |
| Aneta Hambergeroua | 9/10 | 3222 days | 47% |
| Clara Loizeil | 7/10 | 3222 days | 44% |
| Megan Lenox | 9/10 | 3224 days | 47% |
| Andy Burfoot | 10/10 | 3225 days | 47% |
| Xavier Bistodeau | 7/10 | 3227 days | 44% |
| Anna Scholten | 9/10 | 3231 days | 46% |
| Sophia Harnisch | 10/10 | 3234 days | 47% |
| Veronique Kaplan | 7/10 | 3235 days | 43% |
| Rob Manson | 9/10 | 3237 days | 46% |
| Daniel Roedel | 7/10 | 3240 days | 43% |
| Edwine | 10/10 | 3249 days | 46% |
| Kathanina Jasik | 8/10 | 3256 days | 45% |
| Bryan Anders | 10/10 | 3276 days | 45% |
| Ahmed Mohsen Aly | 9/10 | 3322 days | 43% |
| Marie Schmid | 10/10 | 3589 days | 31% |
| Anne Hempelt | 8/10 | 3659 days | 28% |
| Claudia de Winter | 7/10 | 3904 days | 16% |
| Simon Mehlmann | 9/10 | 3910 days | 17% |
| Alex | 9/10 | 3911 days | 17% |
| Becky | 9/10 | 3911 days | 17% |
| Cathrin Wisgiekl | 10/10 | 3937 days | 16% |
| Jan Kerkhoff | 10/10 | 3937 days | 16% |
| Johannes | 9/10 | 3960 days | 15% |
| Hendrik Schanz | 8/10 | 3985 days | 14% |
| FlyingKiwiGirl | 8/10 | 4237 days | 3% |
| Anton Thisted | 9/10 | 4265 days | 2% |
| Josefine Sjodin | 7/10 | 4265 days | 2% |
| Katie Fleck | 8/10 | 4265 days | 2% |
| Iban Dupont | 10/10 | 4281 days | 1% |
| Guillaume Boudrand | 9/10 | 4281 days | 1% |
| Selina Lott | 10/10 | 4302 days | 0% |
| Constanze | 10/10 | 4302 days | 0% |
| Kristin Denny | 10/10 | 4308 days | 0% |
| Thibault Bonenfant | 7/10 | 4394 days | 18% |
| Liz Marquart Scholtz | 8/10 | 4399 days | 19% |
| sidcupjon | 9/10 | 4663 days | 19% |
| R E Webb | 8/10 | 4675 days | 19% |
| M Neuman | 8/10 | 4684 days | 19% |
| Gary A | 8/10 | 4784 days | 19% |
| David and Karen | 8/10 | 5021 days | 19% |
| Malcolm Jones | 9/10 | 5022 days | 19% |
| Nicola Shaw | 10/10 | 5022 days | 19% |
| Hannah Roberts | 9/10 | 5026 days | 19% |
| Claudio | 10/10 | 5035 days | 19% |
| K_and_K | 9/10 | 5241 days | 19% |
| Rob | 9/10 | 5311 days | 19% |
| Grant | 9/10 | 5315 days | 19% |
| Claudia | 9/10 | 5321 days | 19% |
| Elin Haggq | 9/10 | 5375 days | 19% |
| Mercedes Valera | 10/10 | 5384 days | 19% |
| Marcio Moretti | 9/10 | 5404 days | 19% |
| Mark | 9/10 | 5413 days | 19% |
| Jens Bo Rykor | 8/10 | 5435 days | 19% |
| Jorrit Bust | 8/10 | 5436 days | 19% |
| Kane Chain | 10/10 | 5439 days | 19% |
| menzel | 10/10 | 5467 days | 19% |
| warrenp | 8/10 | 5469 days | 19% |
| johnma | 10/10 | 5473 days | 19% |
| thomash | 8/10 | 5478 days | 19% |
| jennyb | 9/10 | 5482 days | 19% |
| Sibylle Locher | 9/10 | 5492 days | 19% |
| Anna | 8/10 | 5492 days | 19% |
| Sofie | 9/10 | 5723 days | 19% |
| caroldarren | 10/10 | 5728 days | 19% |
| Amelie | 8/10 | 5749 days | 19% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.