Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2383 days | 100% |
| Mike Fricker | 10/10 | 2656 days | 86% |
| Clementine | 8/10 | 3276 days | 54% |
| Micha Kuster | 7/10 | 3285 days | 50% |
| Gauthier Dournean | 9/10 | 3295 days | 53% |
| Katja Manz | 8/10 | 3318 days | 51% |
| MARK CURPHEY | 10/10 | 3335 days | 52% |
| Rachel Ram | 8/10 | 3342 days | 50% |
| Camila Capel | 10/10 | 3391 days | 49% |
| Alberto | 7/10 | 3537 days | 38% |
| Rebecca Kearns | 10/10 | 3540 days | 41% |
| Eva Neumann | 7/10 | 3540 days | 38% |
| Heike Schreiber | 7/10 | 3546 days | 38% |
| Leonie Kraft | 10/10 | 3566 days | 40% |
| Manibod Vannaphone | 9/10 | 3567 days | 40% |
| Nico Wedel | 8/10 | 3569 days | 39% |
| Andrea Le Stunff | 9/10 | 3571 days | 39% |
| Rocio Lucero | 10/10 | 3577 days | 39% |
| Annalies Beard | 10/10 | 3580 days | 39% |
| Nina Krzis | 7/10 | 3581 days | 36% |
| Max von Felde | 9/10 | 3582 days | 39% |
| Aneta Hambergeroua | 9/10 | 3590 days | 38% |
| Clara Loizeil | 7/10 | 3590 days | 36% |
| Megan Lenox | 9/10 | 3592 days | 38% |
| Andy Burfoot | 10/10 | 3593 days | 39% |
| Xavier Bistodeau | 7/10 | 3595 days | 36% |
| Anna Scholten | 9/10 | 3599 days | 38% |
| Sophia Harnisch | 10/10 | 3602 days | 38% |
| Veronique Kaplan | 7/10 | 3603 days | 35% |
| Rob Manson | 9/10 | 3605 days | 38% |
| Daniel Roedel | 7/10 | 3608 days | 35% |
| Edwine | 10/10 | 3617 days | 37% |
| Kathanina Jasik | 8/10 | 3624 days | 36% |
| Bryan Anders | 10/10 | 3644 days | 36% |
| Ahmed Mohsen Aly | 9/10 | 3690 days | 33% |
| Marie Schmid | 10/10 | 3957 days | 20% |
| Anne Hempelt | 8/10 | 4027 days | 16% |
| Claudia de Winter | 7/10 | 4272 days | 4% |
| Simon Mehlmann | 9/10 | 4278 days | 4% |
| Alex | 9/10 | 4279 days | 4% |
| Becky | 9/10 | 4279 days | 4% |
| Cathrin Wisgiekl | 10/10 | 4305 days | 2% |
| Jan Kerkhoff | 10/10 | 4305 days | 2% |
| Johannes | 9/10 | 4328 days | 1% |
| Hendrik Schanz | 8/10 | 4353 days | 0% |
| FlyingKiwiGirl | 8/10 | 4605 days | 24% |
| Anton Thisted | 9/10 | 4633 days | 24% |
| Josefine Sjodin | 7/10 | 4633 days | 23% |
| Katie Fleck | 8/10 | 4633 days | 24% |
| Iban Dupont | 10/10 | 4649 days | 25% |
| Guillaume Boudrand | 9/10 | 4649 days | 24% |
| Selina Lott | 10/10 | 4670 days | 25% |
| Constanze | 10/10 | 4670 days | 25% |
| Kristin Denny | 10/10 | 4676 days | 25% |
| Thibault Bonenfant | 7/10 | 4762 days | 23% |
| Liz Marquart Scholtz | 8/10 | 4767 days | 24% |
| sidcupjon | 9/10 | 5031 days | 24% |
| R E Webb | 8/10 | 5043 days | 24% |
| M Neuman | 8/10 | 5052 days | 24% |
| Gary A | 8/10 | 5152 days | 24% |
| David and Karen | 8/10 | 5389 days | 24% |
| Malcolm Jones | 9/10 | 5390 days | 24% |
| Nicola Shaw | 10/10 | 5390 days | 25% |
| Hannah Roberts | 9/10 | 5394 days | 24% |
| Claudio | 10/10 | 5403 days | 25% |
| K_and_K | 9/10 | 5609 days | 24% |
| Rob | 9/10 | 5679 days | 24% |
| Grant | 9/10 | 5683 days | 24% |
| Claudia | 9/10 | 5689 days | 24% |
| Elin Haggq | 9/10 | 5743 days | 24% |
| Mercedes Valera | 10/10 | 5752 days | 25% |
| Marcio Moretti | 9/10 | 5772 days | 24% |
| Mark | 9/10 | 5781 days | 24% |
| Jens Bo Rykor | 8/10 | 5803 days | 24% |
| Jorrit Bust | 8/10 | 5804 days | 24% |
| Kane Chain | 10/10 | 5807 days | 25% |
| menzel | 10/10 | 5835 days | 25% |
| warrenp | 8/10 | 5837 days | 24% |
| johnma | 10/10 | 5841 days | 25% |
| thomash | 8/10 | 5846 days | 24% |
| jennyb | 9/10 | 5850 days | 24% |
| Sibylle Locher | 9/10 | 5860 days | 24% |
| Anna | 8/10 | 5860 days | 24% |
| Sofie | 9/10 | 6091 days | 24% |
| caroldarren | 10/10 | 6096 days | 25% |
| Amelie | 8/10 | 6117 days | 24% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.