Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2617 days | 100% |
| Mike Fricker | 10/10 | 2890 days | 83% |
| Clementine | 8/10 | 3510 days | 45% |
| Micha Kuster | 7/10 | 3519 days | 42% |
| Gauthier Dournean | 9/10 | 3529 days | 44% |
| Katja Manz | 8/10 | 3552 days | 42% |
| MARK CURPHEY | 10/10 | 3569 days | 42% |
| Rachel Ram | 8/10 | 3576 days | 41% |
| Camila Capel | 10/10 | 3625 days | 39% |
| Alberto | 7/10 | 3771 days | 27% |
| Rebecca Kearns | 10/10 | 3774 days | 30% |
| Eva Neumann | 7/10 | 3774 days | 27% |
| Heike Schreiber | 7/10 | 3780 days | 27% |
| Leonie Kraft | 10/10 | 3800 days | 28% |
| Manibod Vannaphone | 9/10 | 3801 days | 28% |
| Nico Wedel | 8/10 | 3803 days | 27% |
| Andrea Le Stunff | 9/10 | 3805 days | 27% |
| Rocio Lucero | 10/10 | 3811 days | 27% |
| Annalies Beard | 10/10 | 3814 days | 27% |
| Nina Krzis | 7/10 | 3815 days | 25% |
| Max von Felde | 9/10 | 3816 days | 27% |
| Aneta Hambergeroua | 9/10 | 3824 days | 26% |
| Clara Loizeil | 7/10 | 3824 days | 24% |
| Megan Lenox | 9/10 | 3826 days | 26% |
| Andy Burfoot | 10/10 | 3827 days | 27% |
| Xavier Bistodeau | 7/10 | 3829 days | 24% |
| Anna Scholten | 9/10 | 3833 days | 26% |
| Sophia Harnisch | 10/10 | 3836 days | 26% |
| Veronique Kaplan | 7/10 | 3837 days | 24% |
| Rob Manson | 9/10 | 3839 days | 25% |
| Daniel Roedel | 7/10 | 3842 days | 23% |
| Edwine | 10/10 | 3851 days | 25% |
| Kathanina Jasik | 8/10 | 3858 days | 24% |
| Bryan Anders | 10/10 | 3878 days | 23% |
| Ahmed Mohsen Aly | 9/10 | 3924 days | 20% |
| Marie Schmid | 10/10 | 4191 days | 4% |
| Anne Hempelt | 8/10 | 4261 days | 0% |
| Claudia de Winter | 7/10 | 4506 days | 22% |
| Simon Mehlmann | 9/10 | 4512 days | 24% |
| Alex | 9/10 | 4513 days | 24% |
| Becky | 9/10 | 4513 days | 24% |
| Cathrin Wisgiekl | 10/10 | 4539 days | 24% |
| Jan Kerkhoff | 10/10 | 4539 days | 24% |
| Johannes | 9/10 | 4562 days | 24% |
| Hendrik Schanz | 8/10 | 4587 days | 23% |
| FlyingKiwiGirl | 8/10 | 4839 days | 23% |
| Anton Thisted | 9/10 | 4867 days | 24% |
| Josefine Sjodin | 7/10 | 4867 days | 22% |
| Katie Fleck | 8/10 | 4867 days | 23% |
| Iban Dupont | 10/10 | 4883 days | 24% |
| Guillaume Boudrand | 9/10 | 4883 days | 24% |
| Selina Lott | 10/10 | 4904 days | 24% |
| Constanze | 10/10 | 4904 days | 24% |
| Kristin Denny | 10/10 | 4910 days | 24% |
| Thibault Bonenfant | 7/10 | 4996 days | 22% |
| Liz Marquart Scholtz | 8/10 | 5001 days | 23% |
| sidcupjon | 9/10 | 5265 days | 24% |
| R E Webb | 8/10 | 5277 days | 23% |
| M Neuman | 8/10 | 5286 days | 23% |
| Gary A | 8/10 | 5386 days | 23% |
| David and Karen | 8/10 | 5623 days | 23% |
| Malcolm Jones | 9/10 | 5624 days | 24% |
| Nicola Shaw | 10/10 | 5624 days | 24% |
| Hannah Roberts | 9/10 | 5628 days | 24% |
| Claudio | 10/10 | 5637 days | 24% |
| K_and_K | 9/10 | 5843 days | 24% |
| Rob | 9/10 | 5913 days | 24% |
| Grant | 9/10 | 5917 days | 24% |
| Claudia | 9/10 | 5923 days | 24% |
| Elin Haggq | 9/10 | 5977 days | 24% |
| Mercedes Valera | 10/10 | 5986 days | 24% |
| Marcio Moretti | 9/10 | 6006 days | 24% |
| Mark | 9/10 | 6015 days | 24% |
| Jens Bo Rykor | 8/10 | 6037 days | 23% |
| Jorrit Bust | 8/10 | 6038 days | 23% |
| Kane Chain | 10/10 | 6041 days | 24% |
| menzel | 10/10 | 6069 days | 24% |
| warrenp | 8/10 | 6071 days | 23% |
| johnma | 10/10 | 6075 days | 24% |
| thomash | 8/10 | 6080 days | 23% |
| jennyb | 9/10 | 6084 days | 24% |
| Sibylle Locher | 9/10 | 6094 days | 24% |
| Anna | 8/10 | 6094 days | 23% |
| Sofie | 9/10 | 6325 days | 24% |
| caroldarren | 10/10 | 6330 days | 24% |
| Amelie | 8/10 | 6351 days | 23% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.