Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.37%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2537 days | 100% |
| Mike Fricker | 10/10 | 2810 days | 83% |
| Clementine | 8/10 | 3430 days | 45% |
| Micha Kuster | 7/10 | 3439 days | 41% |
| Gauthier Dournean | 9/10 | 3449 days | 44% |
| Katja Manz | 8/10 | 3472 days | 42% |
| MARK CURPHEY | 10/10 | 3489 days | 42% |
| Rachel Ram | 8/10 | 3496 days | 41% |
| Camila Capel | 10/10 | 3545 days | 39% |
| Alberto | 7/10 | 3691 days | 27% |
| Rebecca Kearns | 10/10 | 3694 days | 30% |
| Eva Neumann | 7/10 | 3694 days | 27% |
| Heike Schreiber | 7/10 | 3700 days | 27% |
| Leonie Kraft | 10/10 | 3720 days | 28% |
| Manibod Vannaphone | 9/10 | 3721 days | 28% |
| Nico Wedel | 8/10 | 3723 days | 27% |
| Andrea Le Stunff | 9/10 | 3725 days | 28% |
| Rocio Lucero | 10/10 | 3731 days | 28% |
| Annalies Beard | 10/10 | 3734 days | 27% |
| Nina Krzis | 7/10 | 3735 days | 25% |
| Max von Felde | 9/10 | 3736 days | 27% |
| Aneta Hambergeroua | 9/10 | 3744 days | 26% |
| Clara Loizeil | 7/10 | 3744 days | 24% |
| Megan Lenox | 9/10 | 3746 days | 26% |
| Andy Burfoot | 10/10 | 3747 days | 27% |
| Xavier Bistodeau | 7/10 | 3749 days | 24% |
| Anna Scholten | 9/10 | 3753 days | 26% |
| Sophia Harnisch | 10/10 | 3756 days | 26% |
| Veronique Kaplan | 7/10 | 3757 days | 23% |
| Rob Manson | 9/10 | 3759 days | 25% |
| Daniel Roedel | 7/10 | 3762 days | 23% |
| Edwine | 10/10 | 3771 days | 25% |
| Kathanina Jasik | 8/10 | 3778 days | 24% |
| Bryan Anders | 10/10 | 3798 days | 23% |
| Ahmed Mohsen Aly | 9/10 | 3844 days | 20% |
| Marie Schmid | 10/10 | 4111 days | 4% |
| Anne Hempelt | 8/10 | 4181 days | 0% |
| Claudia de Winter | 7/10 | 4426 days | 17% |
| Simon Mehlmann | 9/10 | 4432 days | 19% |
| Alex | 9/10 | 4433 days | 19% |
| Becky | 9/10 | 4433 days | 19% |
| Cathrin Wisgiekl | 10/10 | 4459 days | 19% |
| Jan Kerkhoff | 10/10 | 4459 days | 19% |
| Johannes | 9/10 | 4482 days | 19% |
| Hendrik Schanz | 8/10 | 4507 days | 19% |
| FlyingKiwiGirl | 8/10 | 4759 days | 19% |
| Anton Thisted | 9/10 | 4787 days | 19% |
| Josefine Sjodin | 7/10 | 4787 days | 17% |
| Katie Fleck | 8/10 | 4787 days | 19% |
| Iban Dupont | 10/10 | 4803 days | 19% |
| Guillaume Boudrand | 9/10 | 4803 days | 19% |
| Selina Lott | 10/10 | 4824 days | 19% |
| Constanze | 10/10 | 4824 days | 19% |
| Kristin Denny | 10/10 | 4830 days | 19% |
| Thibault Bonenfant | 7/10 | 4916 days | 17% |
| Liz Marquart Scholtz | 8/10 | 4921 days | 19% |
| sidcupjon | 9/10 | 5185 days | 19% |
| R E Webb | 8/10 | 5197 days | 19% |
| M Neuman | 8/10 | 5206 days | 19% |
| Gary A | 8/10 | 5306 days | 19% |
| David and Karen | 8/10 | 5543 days | 19% |
| Malcolm Jones | 9/10 | 5544 days | 19% |
| Nicola Shaw | 10/10 | 5544 days | 19% |
| Hannah Roberts | 9/10 | 5548 days | 19% |
| Claudio | 10/10 | 5557 days | 19% |
| K_and_K | 9/10 | 5763 days | 19% |
| Rob | 9/10 | 5833 days | 19% |
| Grant | 9/10 | 5837 days | 19% |
| Claudia | 9/10 | 5843 days | 19% |
| Elin Haggq | 9/10 | 5897 days | 19% |
| Mercedes Valera | 10/10 | 5906 days | 19% |
| Marcio Moretti | 9/10 | 5926 days | 19% |
| Mark | 9/10 | 5935 days | 19% |
| Jens Bo Rykor | 8/10 | 5957 days | 19% |
| Jorrit Bust | 8/10 | 5958 days | 19% |
| Kane Chain | 10/10 | 5961 days | 19% |
| menzel | 10/10 | 5989 days | 19% |
| warrenp | 8/10 | 5991 days | 19% |
| johnma | 10/10 | 5995 days | 19% |
| thomash | 8/10 | 6000 days | 19% |
| jennyb | 9/10 | 6004 days | 19% |
| Sibylle Locher | 9/10 | 6014 days | 19% |
| Anna | 8/10 | 6014 days | 19% |
| Sofie | 9/10 | 6245 days | 19% |
| caroldarren | 10/10 | 6250 days | 19% |
| Amelie | 8/10 | 6271 days | 19% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.