Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.34%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2496 days | 100% |
| Mike Fricker | 10/10 | 2769 days | 83% |
| Clementine | 8/10 | 3389 days | 45% |
| Micha Kuster | 7/10 | 3398 days | 41% |
| Gauthier Dournean | 9/10 | 3408 days | 44% |
| Katja Manz | 8/10 | 3431 days | 42% |
| MARK CURPHEY | 10/10 | 3448 days | 42% |
| Rachel Ram | 8/10 | 3455 days | 41% |
| Camila Capel | 10/10 | 3504 days | 39% |
| Alberto | 7/10 | 3650 days | 27% |
| Rebecca Kearns | 10/10 | 3653 days | 30% |
| Eva Neumann | 7/10 | 3653 days | 27% |
| Heike Schreiber | 7/10 | 3659 days | 26% |
| Leonie Kraft | 10/10 | 3679 days | 28% |
| Manibod Vannaphone | 9/10 | 3680 days | 28% |
| Nico Wedel | 8/10 | 3682 days | 27% |
| Andrea Le Stunff | 9/10 | 3684 days | 28% |
| Rocio Lucero | 10/10 | 3690 days | 28% |
| Annalies Beard | 10/10 | 3693 days | 27% |
| Nina Krzis | 7/10 | 3694 days | 24% |
| Max von Felde | 9/10 | 3695 days | 27% |
| Aneta Hambergeroua | 9/10 | 3703 days | 26% |
| Clara Loizeil | 7/10 | 3703 days | 24% |
| Megan Lenox | 9/10 | 3705 days | 26% |
| Andy Burfoot | 10/10 | 3706 days | 27% |
| Xavier Bistodeau | 7/10 | 3708 days | 24% |
| Anna Scholten | 9/10 | 3712 days | 26% |
| Sophia Harnisch | 10/10 | 3715 days | 26% |
| Veronique Kaplan | 7/10 | 3716 days | 23% |
| Rob Manson | 9/10 | 3718 days | 25% |
| Daniel Roedel | 7/10 | 3721 days | 23% |
| Edwine | 10/10 | 3730 days | 25% |
| Kathanina Jasik | 8/10 | 3737 days | 24% |
| Bryan Anders | 10/10 | 3757 days | 24% |
| Ahmed Mohsen Aly | 9/10 | 3803 days | 20% |
| Marie Schmid | 10/10 | 4070 days | 5% |
| Anne Hempelt | 8/10 | 4140 days | 0% |
| Claudia de Winter | 7/10 | 4385 days | 15% |
| Simon Mehlmann | 9/10 | 4391 days | 16% |
| Alex | 9/10 | 4392 days | 16% |
| Becky | 9/10 | 4392 days | 16% |
| Cathrin Wisgiekl | 10/10 | 4418 days | 17% |
| Jan Kerkhoff | 10/10 | 4418 days | 17% |
| Johannes | 9/10 | 4441 days | 16% |
| Hendrik Schanz | 8/10 | 4466 days | 16% |
| FlyingKiwiGirl | 8/10 | 4718 days | 16% |
| Anton Thisted | 9/10 | 4746 days | 16% |
| Josefine Sjodin | 7/10 | 4746 days | 15% |
| Katie Fleck | 8/10 | 4746 days | 16% |
| Iban Dupont | 10/10 | 4762 days | 17% |
| Guillaume Boudrand | 9/10 | 4762 days | 16% |
| Selina Lott | 10/10 | 4783 days | 17% |
| Constanze | 10/10 | 4783 days | 17% |
| Kristin Denny | 10/10 | 4789 days | 17% |
| Thibault Bonenfant | 7/10 | 4875 days | 15% |
| Liz Marquart Scholtz | 8/10 | 4880 days | 16% |
| sidcupjon | 9/10 | 5144 days | 16% |
| R E Webb | 8/10 | 5156 days | 16% |
| M Neuman | 8/10 | 5165 days | 16% |
| Gary A | 8/10 | 5265 days | 16% |
| David and Karen | 8/10 | 5502 days | 16% |
| Malcolm Jones | 9/10 | 5503 days | 16% |
| Nicola Shaw | 10/10 | 5503 days | 17% |
| Hannah Roberts | 9/10 | 5507 days | 16% |
| Claudio | 10/10 | 5516 days | 17% |
| K_and_K | 9/10 | 5722 days | 16% |
| Rob | 9/10 | 5792 days | 16% |
| Grant | 9/10 | 5796 days | 16% |
| Claudia | 9/10 | 5802 days | 16% |
| Elin Haggq | 9/10 | 5856 days | 16% |
| Mercedes Valera | 10/10 | 5865 days | 17% |
| Marcio Moretti | 9/10 | 5885 days | 16% |
| Mark | 9/10 | 5894 days | 16% |
| Jens Bo Rykor | 8/10 | 5916 days | 16% |
| Jorrit Bust | 8/10 | 5917 days | 16% |
| Kane Chain | 10/10 | 5920 days | 17% |
| menzel | 10/10 | 5948 days | 17% |
| warrenp | 8/10 | 5950 days | 16% |
| johnma | 10/10 | 5954 days | 17% |
| thomash | 8/10 | 5959 days | 16% |
| jennyb | 9/10 | 5963 days | 16% |
| Sibylle Locher | 9/10 | 5973 days | 16% |
| Anna | 8/10 | 5973 days | 16% |
| Sofie | 9/10 | 6204 days | 16% |
| caroldarren | 10/10 | 6209 days | 17% |
| Amelie | 8/10 | 6230 days | 16% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.