G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.47%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2657 days | 100% |
| Mike Fricker | 10/10 | 2930 days | 83% |
| Clementine | 8/10 | 3550 days | 45% |
| Micha Kuster | 7/10 | 3559 days | 42% |
| Gauthier Dournean | 9/10 | 3569 days | 44% |
| Katja Manz | 8/10 | 3592 days | 42% |
| MARK CURPHEY | 10/10 | 3609 days | 42% |
| Rachel Ram | 8/10 | 3616 days | 41% |
| Camila Capel | 10/10 | 3665 days | 39% |
| Alberto | 7/10 | 3811 days | 27% |
| Rebecca Kearns | 10/10 | 3814 days | 30% |
| Eva Neumann | 7/10 | 3814 days | 27% |
| Heike Schreiber | 7/10 | 3820 days | 27% |
| Leonie Kraft | 10/10 | 3840 days | 28% |
| Manibod Vannaphone | 9/10 | 3841 days | 28% |
| Nico Wedel | 8/10 | 3843 days | 27% |
| Andrea Le Stunff | 9/10 | 3845 days | 27% |
| Rocio Lucero | 10/10 | 3851 days | 27% |
| Annalies Beard | 10/10 | 3854 days | 27% |
| Nina Krzis | 7/10 | 3855 days | 25% |
| Max von Felde | 9/10 | 3856 days | 27% |
| Aneta Hambergeroua | 9/10 | 3864 days | 26% |
| Clara Loizeil | 7/10 | 3864 days | 24% |
| Megan Lenox | 9/10 | 3866 days | 26% |
| Andy Burfoot | 10/10 | 3867 days | 26% |
| Xavier Bistodeau | 7/10 | 3869 days | 24% |
| Anna Scholten | 9/10 | 3873 days | 26% |
| Sophia Harnisch | 10/10 | 3876 days | 26% |
| Veronique Kaplan | 7/10 | 3877 days | 24% |
| Rob Manson | 9/10 | 3879 days | 25% |
| Daniel Roedel | 7/10 | 3882 days | 23% |
| Edwine | 10/10 | 3891 days | 25% |
| Kathanina Jasik | 8/10 | 3898 days | 24% |
| Bryan Anders | 10/10 | 3918 days | 23% |
| Ahmed Mohsen Aly | 9/10 | 3964 days | 20% |
| Marie Schmid | 10/10 | 4231 days | 4% |
| Anne Hempelt | 8/10 | 4301 days | 0% |
| Claudia de Winter | 7/10 | 4546 days | 24% |
| Simon Mehlmann | 9/10 | 4552 days | 26% |
| Alex | 9/10 | 4553 days | 26% |
| Becky | 9/10 | 4553 days | 26% |
| Cathrin Wisgiekl | 10/10 | 4579 days | 26% |
| Jan Kerkhoff | 10/10 | 4579 days | 26% |
| Johannes | 9/10 | 4602 days | 26% |
| Hendrik Schanz | 8/10 | 4627 days | 26% |
| FlyingKiwiGirl | 8/10 | 4879 days | 26% |
| Anton Thisted | 9/10 | 4907 days | 26% |
| Josefine Sjodin | 7/10 | 4907 days | 24% |
| Katie Fleck | 8/10 | 4907 days | 26% |
| Iban Dupont | 10/10 | 4923 days | 26% |
| Guillaume Boudrand | 9/10 | 4923 days | 26% |
| Selina Lott | 10/10 | 4944 days | 26% |
| Constanze | 10/10 | 4944 days | 26% |
| Kristin Denny | 10/10 | 4950 days | 26% |
| Thibault Bonenfant | 7/10 | 5036 days | 24% |
| Liz Marquart Scholtz | 8/10 | 5041 days | 26% |
| sidcupjon | 9/10 | 5305 days | 26% |
| R E Webb | 8/10 | 5317 days | 26% |
| M Neuman | 8/10 | 5326 days | 26% |
| Gary A | 8/10 | 5426 days | 26% |
| David and Karen | 8/10 | 5663 days | 26% |
| Malcolm Jones | 9/10 | 5664 days | 26% |
| Nicola Shaw | 10/10 | 5664 days | 26% |
| Hannah Roberts | 9/10 | 5668 days | 26% |
| Claudio | 10/10 | 5677 days | 26% |
| K_and_K | 9/10 | 5883 days | 26% |
| Rob | 9/10 | 5953 days | 26% |
| Grant | 9/10 | 5957 days | 26% |
| Claudia | 9/10 | 5963 days | 26% |
| Elin Haggq | 9/10 | 6017 days | 26% |
| Mercedes Valera | 10/10 | 6026 days | 26% |
| Marcio Moretti | 9/10 | 6046 days | 26% |
| Mark | 9/10 | 6055 days | 26% |
| Jens Bo Rykor | 8/10 | 6077 days | 26% |
| Jorrit Bust | 8/10 | 6078 days | 26% |
| Kane Chain | 10/10 | 6081 days | 26% |
| menzel | 10/10 | 6109 days | 26% |
| warrenp | 8/10 | 6111 days | 26% |
| johnma | 10/10 | 6115 days | 26% |
| thomash | 8/10 | 6120 days | 26% |
| jennyb | 9/10 | 6124 days | 26% |
| Sibylle Locher | 9/10 | 6134 days | 26% |
| Anna | 8/10 | 6134 days | 26% |
| Sofie | 9/10 | 6365 days | 26% |
| caroldarren | 10/10 | 6370 days | 26% |
| Amelie | 8/10 | 6391 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.