G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2390 days | 100% |
| Mike Fricker | 10/10 | 2663 days | 86% |
| Clementine | 8/10 | 3283 days | 54% |
| Micha Kuster | 7/10 | 3292 days | 50% |
| Gauthier Dournean | 9/10 | 3302 days | 53% |
| Katja Manz | 8/10 | 3325 days | 51% |
| MARK CURPHEY | 10/10 | 3342 days | 52% |
| Rachel Ram | 8/10 | 3349 days | 50% |
| Camila Capel | 10/10 | 3398 days | 49% |
| Alberto | 7/10 | 3544 days | 38% |
| Rebecca Kearns | 10/10 | 3547 days | 41% |
| Eva Neumann | 7/10 | 3547 days | 38% |
| Heike Schreiber | 7/10 | 3553 days | 38% |
| Leonie Kraft | 10/10 | 3573 days | 40% |
| Manibod Vannaphone | 9/10 | 3574 days | 40% |
| Nico Wedel | 8/10 | 3576 days | 39% |
| Andrea Le Stunff | 9/10 | 3578 days | 39% |
| Rocio Lucero | 10/10 | 3584 days | 39% |
| Annalies Beard | 10/10 | 3587 days | 39% |
| Nina Krzis | 7/10 | 3588 days | 36% |
| Max von Felde | 9/10 | 3589 days | 39% |
| Aneta Hambergeroua | 9/10 | 3597 days | 38% |
| Clara Loizeil | 7/10 | 3597 days | 36% |
| Megan Lenox | 9/10 | 3599 days | 38% |
| Andy Burfoot | 10/10 | 3600 days | 39% |
| Xavier Bistodeau | 7/10 | 3602 days | 36% |
| Anna Scholten | 9/10 | 3606 days | 38% |
| Sophia Harnisch | 10/10 | 3609 days | 38% |
| Veronique Kaplan | 7/10 | 3610 days | 35% |
| Rob Manson | 9/10 | 3612 days | 38% |
| Daniel Roedel | 7/10 | 3615 days | 35% |
| Edwine | 10/10 | 3624 days | 37% |
| Kathanina Jasik | 8/10 | 3631 days | 36% |
| Bryan Anders | 10/10 | 3651 days | 36% |
| Ahmed Mohsen Aly | 9/10 | 3697 days | 33% |
| Marie Schmid | 10/10 | 3964 days | 20% |
| Anne Hempelt | 8/10 | 4034 days | 16% |
| Claudia de Winter | 7/10 | 4279 days | 4% |
| Simon Mehlmann | 9/10 | 4285 days | 4% |
| Alex | 9/10 | 4286 days | 4% |
| Becky | 9/10 | 4286 days | 4% |
| Cathrin Wisgiekl | 10/10 | 4312 days | 2% |
| Jan Kerkhoff | 10/10 | 4312 days | 2% |
| Johannes | 9/10 | 4335 days | 1% |
| Hendrik Schanz | 8/10 | 4360 days | 0% |
| FlyingKiwiGirl | 8/10 | 4612 days | 24% |
| Anton Thisted | 9/10 | 4640 days | 25% |
| Josefine Sjodin | 7/10 | 4640 days | 23% |
| Katie Fleck | 8/10 | 4640 days | 24% |
| Iban Dupont | 10/10 | 4656 days | 25% |
| Guillaume Boudrand | 9/10 | 4656 days | 25% |
| Selina Lott | 10/10 | 4677 days | 25% |
| Constanze | 10/10 | 4677 days | 25% |
| Kristin Denny | 10/10 | 4683 days | 25% |
| Thibault Bonenfant | 7/10 | 4769 days | 23% |
| Liz Marquart Scholtz | 8/10 | 4774 days | 24% |
| sidcupjon | 9/10 | 5038 days | 25% |
| R E Webb | 8/10 | 5050 days | 24% |
| M Neuman | 8/10 | 5059 days | 24% |
| Gary A | 8/10 | 5159 days | 24% |
| David and Karen | 8/10 | 5396 days | 24% |
| Malcolm Jones | 9/10 | 5397 days | 25% |
| Nicola Shaw | 10/10 | 5397 days | 25% |
| Hannah Roberts | 9/10 | 5401 days | 25% |
| Claudio | 10/10 | 5410 days | 25% |
| K_and_K | 9/10 | 5616 days | 25% |
| Rob | 9/10 | 5686 days | 25% |
| Grant | 9/10 | 5690 days | 25% |
| Claudia | 9/10 | 5696 days | 25% |
| Elin Haggq | 9/10 | 5750 days | 25% |
| Mercedes Valera | 10/10 | 5759 days | 25% |
| Marcio Moretti | 9/10 | 5779 days | 25% |
| Mark | 9/10 | 5788 days | 25% |
| Jens Bo Rykor | 8/10 | 5810 days | 24% |
| Jorrit Bust | 8/10 | 5811 days | 24% |
| Kane Chain | 10/10 | 5814 days | 25% |
| menzel | 10/10 | 5842 days | 25% |
| warrenp | 8/10 | 5844 days | 24% |
| johnma | 10/10 | 5848 days | 25% |
| thomash | 8/10 | 5853 days | 24% |
| jennyb | 9/10 | 5857 days | 25% |
| Sibylle Locher | 9/10 | 5867 days | 25% |
| Anna | 8/10 | 5867 days | 24% |
| Sofie | 9/10 | 6098 days | 25% |
| caroldarren | 10/10 | 6103 days | 25% |
| Amelie | 8/10 | 6124 days | 24% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.