Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Mike Fricker||10/10||714 days||28.0||40%|
|Micha Kuster||7/10||1343 days||4.11||6%|
|Gauthier Dournean||9/10||1353 days||4.5||6%|
|Katja Manz||8/10||1376 days||4.23||6%|
|MARK CURPHEY||10/10||1393 days||4.42||6%|
|Rachel Ram||8/10||1400 days||4.18||6%|
|Camila Capel||10/10||1449 days||4.31||6%|
|Rebecca Kearns||10/10||1598 days||4.02||6%|
|Eva Neumann||7/10||1598 days||3.65||5%|
|Heike Schreiber||7/10||1604 days||3.64||5%|
|Leonie Kraft||10/10||1624 days||3.96||6%|
|Manibod Vannaphone||9/10||1625 days||3.96||6%|
|Nico Wedel||8/10||1627 days||3.76||5%|
|Andrea Le Stunff||9/10||1629 days||3.95||6%|
|Rocio Lucero||10/10||1635 days||3.94||6%|
|Annalies Beard||10/10||1638 days||3.94||6%|
|Nina Krzis||7/10||1639 days||3.58||5%|
|Max von Felde||9/10||1640 days||3.93||6%|
|Aneta Hambergeroua||9/10||1648 days||3.92||6%|
|Clara Loizeil||7/10||1648 days||3.57||5%|
|Megan Lenox||9/10||1650 days||3.91||6%|
|Andy Burfoot||10/10||1651 days||3.91||6%|
|Xavier Bistodeau||7/10||1653 days||3.56||5%|
|Anna Scholten||9/10||1657 days||3.9||6%|
|Sophia Harnisch||10/10||1660 days||3.89||6%|
|Veronique Kaplan||7/10||1661 days||3.54||5%|
|Rob Manson||9/10||1663 days||3.89||6%|
|Daniel Roedel||7/10||1666 days||3.53||5%|
|Kathanina Jasik||8/10||1682 days||3.66||5%|
|Bryan Anders||10/10||1702 days||3.81||6%|
|Ahmed Mohsen Aly||9/10||1748 days||3.72||5%|
|Marie Schmid||10/10||2015 days||3.2||5%|
|Anne Hempelt||8/10||2085 days||2.91||4%|
|Claudia de Winter||7/10||2330 days||2.35||3%|
|Simon Mehlmann||9/10||2336 days||2.57||4%|
|Cathrin Wisgiekl||10/10||2363 days||2.52||4%|
|Jan Kerkhoff||10/10||2363 days||2.52||4%|
|Hendrik Schanz||8/10||2411 days||2.3||3%|
|Anton Thisted||9/10||2691 days||1.88||3%|
|Josefine Sjodin||7/10||2691 days||1.71||2%|
|Katie Fleck||8/10||2691 days||1.78||3%|
|Iban Dupont||10/10||2707 days||1.85||3%|
|Guillaume Boudrand||9/10||2707 days||1.85||3%|
|Selina Lott||10/10||2728 days||1.8||3%|
|Kristin Denny||10/10||2734 days||1.79||3%|
|Thibault Bonenfant||7/10||2820 days||1.48||2%|
|Liz Marquart Scholtz||8/10||2825 days||1.53||2%|
|R E Webb||8/10||3101 days||1.02||1%|
|M Neuman||8/10||3110 days||1.0||1%|
|Gary A||8/10||3210 days||0.82||1%|
|David and Karen||8/10||3447 days||0.38||1%|
|Malcolm Jones||9/10||3448 days||0.4||1%|
|Nicola Shaw||10/10||3448 days||0.4||1%|
|Hannah Roberts||9/10||3452 days||0.39||1%|
|Elin Haggq||9/10||3801 days||0.0||0%|
|Mercedes Valera||10/10||3810 days||0.0||0%|
|Marcio Moretti||9/10||3830 days||0.0||0%|
|Jens Bo Rykor||8/10||3861 days||0.0||0%|
|Jorrit Bust||8/10||3862 days||0.0||0%|
|Kane Chain||10/10||3865 days||0.0||0%|
|Sibylle Locher||9/10||3918 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.