Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.42%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2597 days | 100% |
| Mike Fricker | 10/10 | 2870 days | 83% |
| Clementine | 8/10 | 3490 days | 45% |
| Micha Kuster | 7/10 | 3499 days | 42% |
| Gauthier Dournean | 9/10 | 3509 days | 44% |
| Katja Manz | 8/10 | 3532 days | 42% |
| MARK CURPHEY | 10/10 | 3549 days | 42% |
| Rachel Ram | 8/10 | 3556 days | 41% |
| Camila Capel | 10/10 | 3605 days | 39% |
| Alberto | 7/10 | 3751 days | 27% |
| Rebecca Kearns | 10/10 | 3754 days | 30% |
| Eva Neumann | 7/10 | 3754 days | 27% |
| Heike Schreiber | 7/10 | 3760 days | 27% |
| Leonie Kraft | 10/10 | 3780 days | 28% |
| Manibod Vannaphone | 9/10 | 3781 days | 28% |
| Nico Wedel | 8/10 | 3783 days | 27% |
| Andrea Le Stunff | 9/10 | 3785 days | 28% |
| Rocio Lucero | 10/10 | 3791 days | 27% |
| Annalies Beard | 10/10 | 3794 days | 27% |
| Nina Krzis | 7/10 | 3795 days | 25% |
| Max von Felde | 9/10 | 3796 days | 27% |
| Aneta Hambergeroua | 9/10 | 3804 days | 26% |
| Clara Loizeil | 7/10 | 3804 days | 24% |
| Megan Lenox | 9/10 | 3806 days | 26% |
| Andy Burfoot | 10/10 | 3807 days | 27% |
| Xavier Bistodeau | 7/10 | 3809 days | 24% |
| Anna Scholten | 9/10 | 3813 days | 26% |
| Sophia Harnisch | 10/10 | 3816 days | 26% |
| Veronique Kaplan | 7/10 | 3817 days | 24% |
| Rob Manson | 9/10 | 3819 days | 25% |
| Daniel Roedel | 7/10 | 3822 days | 23% |
| Edwine | 10/10 | 3831 days | 25% |
| Kathanina Jasik | 8/10 | 3838 days | 24% |
| Bryan Anders | 10/10 | 3858 days | 23% |
| Ahmed Mohsen Aly | 9/10 | 3904 days | 20% |
| Marie Schmid | 10/10 | 4171 days | 4% |
| Anne Hempelt | 8/10 | 4241 days | 0% |
| Claudia de Winter | 7/10 | 4486 days | 21% |
| Simon Mehlmann | 9/10 | 4492 days | 22% |
| Alex | 9/10 | 4493 days | 22% |
| Becky | 9/10 | 4493 days | 22% |
| Cathrin Wisgiekl | 10/10 | 4519 days | 23% |
| Jan Kerkhoff | 10/10 | 4519 days | 23% |
| Johannes | 9/10 | 4542 days | 22% |
| Hendrik Schanz | 8/10 | 4567 days | 22% |
| FlyingKiwiGirl | 8/10 | 4819 days | 22% |
| Anton Thisted | 9/10 | 4847 days | 22% |
| Josefine Sjodin | 7/10 | 4847 days | 21% |
| Katie Fleck | 8/10 | 4847 days | 22% |
| Iban Dupont | 10/10 | 4863 days | 23% |
| Guillaume Boudrand | 9/10 | 4863 days | 22% |
| Selina Lott | 10/10 | 4884 days | 23% |
| Constanze | 10/10 | 4884 days | 23% |
| Kristin Denny | 10/10 | 4890 days | 23% |
| Thibault Bonenfant | 7/10 | 4976 days | 21% |
| Liz Marquart Scholtz | 8/10 | 4981 days | 22% |
| sidcupjon | 9/10 | 5245 days | 22% |
| R E Webb | 8/10 | 5257 days | 22% |
| M Neuman | 8/10 | 5266 days | 22% |
| Gary A | 8/10 | 5366 days | 22% |
| David and Karen | 8/10 | 5603 days | 22% |
| Malcolm Jones | 9/10 | 5604 days | 22% |
| Nicola Shaw | 10/10 | 5604 days | 23% |
| Hannah Roberts | 9/10 | 5608 days | 22% |
| Claudio | 10/10 | 5617 days | 23% |
| K_and_K | 9/10 | 5823 days | 22% |
| Rob | 9/10 | 5893 days | 22% |
| Grant | 9/10 | 5897 days | 22% |
| Claudia | 9/10 | 5903 days | 22% |
| Elin Haggq | 9/10 | 5957 days | 22% |
| Mercedes Valera | 10/10 | 5966 days | 23% |
| Marcio Moretti | 9/10 | 5986 days | 22% |
| Mark | 9/10 | 5995 days | 22% |
| Jens Bo Rykor | 8/10 | 6017 days | 22% |
| Jorrit Bust | 8/10 | 6018 days | 22% |
| Kane Chain | 10/10 | 6021 days | 23% |
| menzel | 10/10 | 6049 days | 23% |
| warrenp | 8/10 | 6051 days | 22% |
| johnma | 10/10 | 6055 days | 23% |
| thomash | 8/10 | 6060 days | 22% |
| jennyb | 9/10 | 6064 days | 22% |
| Sibylle Locher | 9/10 | 6074 days | 22% |
| Anna | 8/10 | 6074 days | 22% |
| Sofie | 9/10 | 6305 days | 22% |
| caroldarren | 10/10 | 6310 days | 23% |
| Amelie | 8/10 | 6331 days | 22% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.