Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2698 days | 100% |
| Mike Fricker | 10/10 | 2971 days | 83% |
| Clementine | 8/10 | 3591 days | 45% |
| Micha Kuster | 7/10 | 3600 days | 42% |
| Gauthier Dournean | 9/10 | 3610 days | 44% |
| Katja Manz | 8/10 | 3633 days | 42% |
| MARK CURPHEY | 10/10 | 3650 days | 42% |
| Rachel Ram | 8/10 | 3657 days | 41% |
| Camila Capel | 10/10 | 3706 days | 39% |
| Alberto | 7/10 | 3852 days | 28% |
| Rebecca Kearns | 10/10 | 3855 days | 30% |
| Eva Neumann | 7/10 | 3855 days | 27% |
| Heike Schreiber | 7/10 | 3861 days | 27% |
| Leonie Kraft | 10/10 | 3881 days | 28% |
| Manibod Vannaphone | 9/10 | 3882 days | 28% |
| Nico Wedel | 8/10 | 3884 days | 27% |
| Andrea Le Stunff | 9/10 | 3886 days | 27% |
| Rocio Lucero | 10/10 | 3892 days | 27% |
| Annalies Beard | 10/10 | 3895 days | 27% |
| Nina Krzis | 7/10 | 3896 days | 25% |
| Max von Felde | 9/10 | 3897 days | 27% |
| Aneta Hambergeroua | 9/10 | 3905 days | 26% |
| Clara Loizeil | 7/10 | 3905 days | 25% |
| Megan Lenox | 9/10 | 3907 days | 26% |
| Andy Burfoot | 10/10 | 3908 days | 26% |
| Xavier Bistodeau | 7/10 | 3910 days | 24% |
| Anna Scholten | 9/10 | 3914 days | 26% |
| Sophia Harnisch | 10/10 | 3917 days | 26% |
| Veronique Kaplan | 7/10 | 3918 days | 24% |
| Rob Manson | 9/10 | 3920 days | 25% |
| Daniel Roedel | 7/10 | 3923 days | 24% |
| Edwine | 10/10 | 3932 days | 25% |
| Kathanina Jasik | 8/10 | 3939 days | 24% |
| Bryan Anders | 10/10 | 3959 days | 23% |
| Ahmed Mohsen Aly | 9/10 | 4005 days | 20% |
| Marie Schmid | 10/10 | 4272 days | 4% |
| Anne Hempelt | 8/10 | 4342 days | 0% |
| Claudia de Winter | 7/10 | 4587 days | 27% |
| Simon Mehlmann | 9/10 | 4593 days | 28% |
| Alex | 9/10 | 4594 days | 28% |
| Becky | 9/10 | 4594 days | 28% |
| Cathrin Wisgiekl | 10/10 | 4620 days | 29% |
| Jan Kerkhoff | 10/10 | 4620 days | 29% |
| Johannes | 9/10 | 4643 days | 28% |
| Hendrik Schanz | 8/10 | 4668 days | 28% |
| FlyingKiwiGirl | 8/10 | 4920 days | 28% |
| Anton Thisted | 9/10 | 4948 days | 28% |
| Josefine Sjodin | 7/10 | 4948 days | 27% |
| Katie Fleck | 8/10 | 4948 days | 28% |
| Iban Dupont | 10/10 | 4964 days | 29% |
| Guillaume Boudrand | 9/10 | 4964 days | 28% |
| Selina Lott | 10/10 | 4985 days | 29% |
| Constanze | 10/10 | 4985 days | 29% |
| Kristin Denny | 10/10 | 4991 days | 29% |
| Thibault Bonenfant | 7/10 | 5077 days | 27% |
| Liz Marquart Scholtz | 8/10 | 5082 days | 28% |
| sidcupjon | 9/10 | 5346 days | 28% |
| R E Webb | 8/10 | 5358 days | 28% |
| M Neuman | 8/10 | 5367 days | 28% |
| Gary A | 8/10 | 5467 days | 28% |
| David and Karen | 8/10 | 5704 days | 28% |
| Malcolm Jones | 9/10 | 5705 days | 28% |
| Nicola Shaw | 10/10 | 5705 days | 29% |
| Hannah Roberts | 9/10 | 5709 days | 28% |
| Claudio | 10/10 | 5718 days | 29% |
| K_and_K | 9/10 | 5924 days | 28% |
| Rob | 9/10 | 5994 days | 28% |
| Grant | 9/10 | 5998 days | 28% |
| Claudia | 9/10 | 6004 days | 28% |
| Elin Haggq | 9/10 | 6058 days | 28% |
| Mercedes Valera | 10/10 | 6067 days | 29% |
| Marcio Moretti | 9/10 | 6087 days | 28% |
| Mark | 9/10 | 6096 days | 28% |
| Jens Bo Rykor | 8/10 | 6118 days | 28% |
| Jorrit Bust | 8/10 | 6119 days | 28% |
| Kane Chain | 10/10 | 6122 days | 29% |
| menzel | 10/10 | 6150 days | 29% |
| warrenp | 8/10 | 6152 days | 28% |
| johnma | 10/10 | 6156 days | 29% |
| thomash | 8/10 | 6161 days | 28% |
| jennyb | 9/10 | 6165 days | 28% |
| Sibylle Locher | 9/10 | 6175 days | 28% |
| Anna | 8/10 | 6175 days | 28% |
| Sofie | 9/10 | 6406 days | 28% |
| caroldarren | 10/10 | 6411 days | 29% |
| Amelie | 8/10 | 6432 days | 28% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.