Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tama Lakes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Tama Lakes

Valid Reviews

43 Valid Reviews

The Tama Lakes experience has a total of 43 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 43 valid reviews:

Rating Count Percentage
10/10 16
37%
9/10 10
23%
8/10 13
30%
7/10 2
5%
6/10 1
2%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.14% Average

The raw data average (mean) for all the Tama Lakes valid reviews is 88.14% and is based on 43 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

39 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 43 valid reviews, the experience has 39 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 39 face-to-face reviews:

Rating Count Percentage
10/10 15
38%
9/10 9
23%
8/10 11
28%
7/10 2
5%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.21% Average

The raw data average (mean) for all the Tama Lakes face-to-face reviews is 88.21% and is based on 39 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.26%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrea Mueller 9/10 1424 days 100%
ALEXANDRE ESCOT 10/10 1430 days 100%
Florian 10/10 1461 days 98%
Nina Feulner 10/10 1461 days 98%
Thomas Kindler 10/10 1471 days 98%
Aurelie Otis 8/10 1527 days 91%
Kenlly 8/10 1780 days 80%
Lili Souris 8/10 1801 days 79%
Ambrosio Loojs 8/10 1824 days 78%
Florian Mueller 10/10 1837 days 81%
Gessica 8/10 1916 days 74%
Manuela Opprecht 8/10 2197 days 62%
David and Stephan 10/10 2227 days 64%
Romina De Hill 6/10 2521 days 42%
Tom Hill 5/10 2521 days 41%
Antoine 10/10 2532 days 50%
Louison Laissus 10/10 2532 days 50%
Tanja and Pascal 10/10 2918 days 33%
Wouter Trumpie 8/10 2967 days 29%
Ron 8/10 2982 days 28%
Stephan Olivier 10/10 2982 days 30%
Stephan Olivier 10/10 2982 days 30%
Kevin Blom 9/10 2982 days 30%
Faassen 8/10 2986 days 28%
Graham Platt 9/10 3262 days 17%
Jennifer 10/10 3264 days 17%
Monica 10/10 3268 days 17%
Dean 8/10 3328 days 13%
Barry Dunster 10/10 3344 days 13%
Wolter Zigterman 9/10 3360 days 13%
Anders Rathleff 9/10 3360 days 13%
Johanna 9/10 3636 days 0%
Florian 7/10 3640 days 0%
TheBigLebowski 9/10 3678 days 23%
kempt 8/10 3923 days 21%
Peter Koeck 10/10 3993 days 23%
Jakob Pedersen 9/10 3994 days 23%
kevinp 9/10 4055 days 23%
AnjaN 8/10 4325 days 21%
AmyBarrett 10/10 4334 days 23%
Andrew Wilson 7/10 4335 days 21%
ClodaghM 8/10 4335 days 21%
GillianK 9/10 4353 days 23%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tama Lakes does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

89%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.