Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Tama Lakes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Tama Lakes

Valid Reviews

43 Valid Reviews

The Tama Lakes experience has a total of 43 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 43 valid reviews:

Rating Count Percentage
10/10 16
37%
9/10 10
23%
8/10 13
30%
7/10 2
5%
6/10 1
2%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.14% Average

The raw data average (mean) for all the Tama Lakes valid reviews is 88.14% and is based on 43 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

39 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 43 valid reviews, the experience has 39 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 39 face-to-face reviews:

Rating Count Percentage
10/10 15
38%
9/10 9
23%
8/10 11
28%
7/10 2
5%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.21% Average

The raw data average (mean) for all the Tama Lakes face-to-face reviews is 88.21% and is based on 39 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.03%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Andrea Mueller 9/10 1503 days 100%
ALEXANDRE ESCOT 10/10 1509 days 100%
Florian 10/10 1540 days 98%
Nina Feulner 10/10 1540 days 98%
Thomas Kindler 10/10 1550 days 98%
Aurelie Otis 8/10 1606 days 89%
Kenlly 8/10 1859 days 77%
Lili Souris 8/10 1880 days 76%
Ambrosio Loojs 8/10 1903 days 75%
Florian Mueller 10/10 1916 days 79%
Gessica 8/10 1995 days 70%
Manuela Opprecht 8/10 2276 days 57%
David and Stephan 10/10 2306 days 59%
Romina De Hill 6/10 2600 days 34%
Tom Hill 5/10 2600 days 33%
Antoine 10/10 2611 days 43%
Louison Laissus 10/10 2611 days 43%
Tanja and Pascal 10/10 2997 days 23%
Wouter Trumpie 8/10 3046 days 19%
Ron 8/10 3061 days 18%
Stephan Olivier 10/10 3061 days 20%
Stephan Olivier 10/10 3061 days 20%
Kevin Blom 9/10 3061 days 20%
Faassen 8/10 3065 days 18%
Graham Platt 9/10 3341 days 5%
Jennifer 10/10 3343 days 5%
Monica 10/10 3347 days 5%
Dean 8/10 3407 days 1%
Barry Dunster 10/10 3423 days 1%
Wolter Zigterman 9/10 3439 days 0%
Anders Rathleff 9/10 3439 days 0%
Johanna 9/10 3715 days 15%
Florian 7/10 3719 days 13%
TheBigLebowski 9/10 3757 days 15%
kempt 8/10 4002 days 14%
Peter Koeck 10/10 4072 days 15%
Jakob Pedersen 9/10 4073 days 15%
kevinp 9/10 4134 days 15%
AnjaN 8/10 4404 days 14%
AmyBarrett 10/10 4413 days 15%
Andrew Wilson 7/10 4414 days 13%
ClodaghM 8/10 4414 days 14%
GillianK 9/10 4432 days 15%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Tama Lakes does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

89%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.