Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Roscos Milford Kayaks.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
105 Valid Reviews
The Roscos Milford Kayaks experience has a total of 106 reviews. There are 105 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 105 valid reviews:
The raw data average (mean) for all the Roscos Milford Kayaks valid reviews is 90.67% and is based on 105 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
78 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 105 valid reviews, the experience has 78 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 78 face-to-face reviews:
The raw data average (mean) for all the Roscos Milford Kayaks face-to-face reviews is 88.46% and is based on 78 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Samantha Brewin||10/10||1429 days||100%|
|Mark Ashmore||10/10||1645 days||90%|
|Tim Struessmann||7/10||1662 days||81%|
|Fran and Ben||10/10||1678 days||89%|
|Alex Hah||9/10||1704 days||88%|
|Stefania Colla||10/10||1721 days||87%|
|Rick Semo||10/10||1721 days||87%|
|Jessica Freeland||9/10||1739 days||86%|
|Ane Pujol||10/10||1743 days||86%|
|Nicole Joersen||9/10||1761 days||85%|
|Matthus Groem||9/10||1761 days||85%|
|Kristin Pogue||10/10||2000 days||74%|
|Molly Bogeberg||9/10||2022 days||73%|
|Hugo Alfonso||10/10||2027 days||73%|
|Bill Priddy||10/10||2027 days||73%|
|Stephen Ophelder||10/10||2028 days||73%|
|Lindsay Dell||9/10||2051 days||72%|
|Florian Bellark||9/10||2053 days||72%|
|Gonne Clasen||7/10||2071 days||65%|
|Maxime Louis||10/10||2078 days||71%|
|dror cohen||10/10||2088 days||70%|
|Ludo and Cha||8/10||2113 days||66%|
|Graham Lighner||9/10||2129 days||68%|
|Iris Gigacher||9/10||2147 days||68%|
|Jennifer Brown||10/10||2148 days||67%|
|Jam Boggomann||7/10||2480 days||48%|
|Claudia de Winter||8/10||2730 days||39%|
|Brian Lexmond||6/10||2731 days||34%|
|Simeon W||9/10||2741 days||41%|
|Daniel Robledo||9/10||2760 days||40%|
|Maria Camen Santos Lopez||9/10||2760 days||40%|
|Maria = Moller Hansen||10/10||2770 days||39%|
|Bjorn Houlberg||10/10||2770 days||39%|
|Michael Uebe||8/10||2790 days||37%|
|Daniel McAlpine||10/10||2823 days||37%|
|Maria Klister||10/10||3108 days||24%|
|Raelene Vine||10/10||3124 days||23%|
|Jeremy Eng||8/10||3124 days||22%|
|Nigel Leighton||10/10||3202 days||20%|
|Jonathan Vondette||9/10||3205 days||20%|
|D Pieter||6/10||3212 days||16%|
|Anne Sutkowi||10/10||3214 days||19%|
|Karsten Meyer||8/10||3229 days||18%|
|Green UK||9/10||3470 days||8%|
|Michael Neumann||9/10||3476 days||7%|
|Allan Johnston||10/10||3641 days||0%|
|Jorge Martinez Gacio||8/10||3835 days||22%|
|Boi Sagarra||7/10||3838 days||21%|
|Margit and Corein Groenevelt||8/10||3841 days||22%|
|Mulder & vanNistelrooij||8/10||3846 days||22%|
|Fabrizio Consolini||8/10||3846 days||22%|
|Estel la Prado||10/10||3849 days||23%|
|Susan Herd||9/10||3850 days||23%|
|Jessica Vogels||9/10||3853 days||23%|
|Emma Ducat||10/10||3855 days||23%|
|Melanie Gruber||10/10||3856 days||23%|
|Lukis Haertel||9/10||3880 days||23%|
|Nicky and Andy Prescott||10/10||4222 days||23%|
|David Morton||8/10||4222 days||22%|
|Thomas K||9/10||4229 days||23%|
|Belinda Godhard||9/10||4245 days||23%|
|Thomas Stopp||9/10||4248 days||23%|
|Simon Slawner||9/10||4312 days||23%|
|Thorben Thede||7/10||4322 days||21%|
|anne p||7/10||4333 days||21%|
|Sam Marshall||7/10||4582 days||21%|
|Eric Campbell||10/10||4841 days||23%|
|Corin Kraft||10/10||4896 days||23%|
|cyntha rams||10/10||4928 days||23%|
|Katy Bray||9/10||4934 days||23%|
|Kate and Dave||10/10||5156 days||23%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Roscos Milford Kayaks experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 75 days. However the Roscos Milford Kayaks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Roscos Milford Kayaks experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.