Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Roscos Milford Kayaks.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
105 Valid Reviews
The Roscos Milford Kayaks experience has a total of 106 reviews. There are 105 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 105 valid reviews:
The raw data average (mean) for all the Roscos Milford Kayaks valid reviews is 90.67% and is based on 105 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
78 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 105 valid reviews, the experience has 78 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 78 face-to-face reviews:
The raw data average (mean) for all the Roscos Milford Kayaks face-to-face reviews is 88.46% and is based on 78 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Samantha Brewin||10/10||1306 days||100%|
|Mark Ashmore||10/10||1522 days||90%|
|Tim Struessmann||7/10||1539 days||81%|
|Fran and Ben||10/10||1555 days||89%|
|Alex Hah||9/10||1581 days||88%|
|Stefania Colla||10/10||1599 days||87%|
|Rick Semo||10/10||1599 days||87%|
|Jessica Freeland||9/10||1616 days||86%|
|Ane Pujol||10/10||1620 days||86%|
|Nicole Joersen||9/10||1638 days||85%|
|Matthus Groem||9/10||1638 days||85%|
|Kristin Pogue||10/10||1877 days||74%|
|Molly Bogeberg||9/10||1899 days||73%|
|Hugo Alfonso||10/10||1905 days||73%|
|Bill Priddy||10/10||1905 days||73%|
|Stephen Ophelder||10/10||1905 days||73%|
|Lindsay Dell||9/10||1928 days||72%|
|Florian Bellark||9/10||1930 days||72%|
|Gonne Clasen||7/10||1948 days||64%|
|Maxime Louis||10/10||1955 days||71%|
|dror cohen||10/10||1965 days||70%|
|Ludo and Cha||8/10||1990 days||65%|
|Graham Lighner||9/10||2006 days||68%|
|Iris Gigacher||9/10||2024 days||68%|
|Jennifer Brown||10/10||2026 days||67%|
|Jam Boggomann||7/10||2357 days||47%|
|Claudia de Winter||8/10||2607 days||39%|
|Brian Lexmond||6/10||2608 days||33%|
|Simeon W||9/10||2618 days||41%|
|Daniel Robledo||9/10||2637 days||40%|
|Maria Camen Santos Lopez||9/10||2637 days||40%|
|Maria = Moller Hansen||10/10||2647 days||39%|
|Bjorn Houlberg||10/10||2647 days||39%|
|Michael Uebe||8/10||2667 days||36%|
|Daniel McAlpine||10/10||2700 days||37%|
|Maria Klister||10/10||2985 days||24%|
|Raelene Vine||10/10||3001 days||23%|
|Jeremy Eng||8/10||3001 days||22%|
|Nigel Leighton||10/10||3079 days||20%|
|Jonathan Vondette||9/10||3082 days||20%|
|D Pieter||6/10||3089 days||15%|
|Anne Sutkowi||10/10||3091 days||19%|
|Karsten Meyer||8/10||3106 days||17%|
|Green UK||9/10||3347 days||8%|
|Michael Neumann||9/10||3353 days||7%|
|Allan Johnston||10/10||3518 days||0%|
|Jorge Martinez Gacio||8/10||3712 days||16%|
|Boi Sagarra||7/10||3715 days||15%|
|Margit and Corein Groenevelt||8/10||3718 days||16%|
|Mulder & vanNistelrooij||8/10||3723 days||16%|
|Fabrizio Consolini||8/10||3723 days||16%|
|Estel la Prado||10/10||3726 days||17%|
|Susan Herd||9/10||3727 days||17%|
|Jessica Vogels||9/10||3730 days||17%|
|Emma Ducat||10/10||3732 days||17%|
|Melanie Gruber||10/10||3733 days||17%|
|Lukis Haertel||9/10||3757 days||17%|
|Nicky and Andy Prescott||10/10||4099 days||17%|
|David Morton||8/10||4099 days||16%|
|Thomas K||9/10||4106 days||17%|
|Belinda Godhard||9/10||4122 days||17%|
|Thomas Stopp||9/10||4125 days||17%|
|Simon Slawner||9/10||4189 days||17%|
|Thorben Thede||7/10||4199 days||15%|
|anne p||7/10||4210 days||15%|
|Sam Marshall||7/10||4459 days||15%|
|Eric Campbell||10/10||4718 days||17%|
|Corin Kraft||10/10||4773 days||17%|
|cyntha rams||10/10||4805 days||17%|
|Katy Bray||9/10||4811 days||17%|
|Kate and Dave||10/10||5033 days||17%|
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Roscos Milford Kayaks experience has plenty of reviews and does not meet the criteria for any adjustment.
There may be an adjustment if this experience hasn't received any reviews within the last 95 days. However the Roscos Milford Kayaks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Roscos Milford Kayaks experience has been adjusted for 200 days. Adjustments are according to the following table.
The final ranking score once adjustments and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.