Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mangahuia Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mangahuia Campsite
Valid Reviews
69 Valid Reviews
The Mangahuia Campsite experience has a total of 70 reviews. There are 69 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 69 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
13% |
| 9/10 | 12 |
|
17% |
| 8/10 | 22 |
|
32% |
| 7/10 | 16 |
|
23% |
| 6/10 | 5 |
|
7% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
77.54% Average
The raw data average (mean) for all the Mangahuia Campsite valid reviews is 77.54% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 69 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
14% |
| 9/10 | 5 |
|
23% |
| 8/10 | 6 |
|
27% |
| 7/10 | 7 |
|
32% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
5% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.45% Average
The raw data average (mean) for all the Mangahuia Campsite face-to-face reviews is 80.45% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| CEV | 8/10 | 62 days | 100% |
| Marit | 8/10 | 62 days | 100% |
| TS | 8/10 | 92 days | 100% |
| Desceul | 6/10 | 337 days | 82% |
| Emma | 8/10 | 337 days | 94% |
| Milly Struthers | 6/10 | 518 days | 75% |
| Christopher | 7/10 | 518 days | 81% |
| Kirsty B | 8/10 | 731 days | 70% |
| Liam Dent | 6/10 | 793 days | 56% |
| Howards | 8/10 | 915 days | 52% |
| @saltyskin | 10/10 | 1037 days | 41% |
| Basil | 8/10 | 1037 days | 40% |
| Caroline | 9/10 | 1096 days | 36% |
| Leet | 9/10 | 1311 days | 20% |
| Emer | 8/10 | 1372 days | 17% |
| Kate | 9/10 | 1523 days | 10% |
| Celeste | 5/10 | 2163 days | 3% |
| Ju | 1/10 | 2163 days | 2% |
| Tessa | 7/10 | 2376 days | 4% |
| Pat Burns | 7/10 | 2529 days | 3% |
| Anders Knutsson | 10/10 | 2587 days | 4% |
| Guillaume | 4/10 | 2588 days | 2% |
| Nadja Kampfhenkel | 6/10 | 2588 days | 3% |
| Mike | 9/10 | 2588 days | 4% |
| Francois & Caroline | 8/10 | 2588 days | 3% |
| Myra Van Dijk | 9/10 | 2921 days | 3% |
| Paul Vinken | 9/10 | 2990 days | 3% |
| Jennifer Duhnke | 6/10 | 3288 days | 2% |
| Megan Jurgensmeyer | 7/10 | 3352 days | 2% |
| Jayma Dancer | 8/10 | 3384 days | 2% |
| Gordon Lee | 8/10 | 3559 days | 2% |
| Clara Bertomeu | 8/10 | 3575 days | 2% |
| Tatiana Rochereau | 7/10 | 3599 days | 1% |
| Carsten Philipp | 10/10 | 3769 days | 1% |
| Rogier K | 7/10 | 3777 days | 1% |
| David and Stephan | 10/10 | 4059 days | 1% |
| GN100 | 8/10 | 4140 days | 0% |
| Sidney Stokkers | 8/10 | 4140 days | 0% |
| Pelletier | 7/10 | 4322 days | 0% |
| Justin globalgauthiers.blogspot.com | 8/10 | 4324 days | 0% |
| Janek Belcher | 9/10 | 4332 days | 0% |
| Adele Grandguillot | 7/10 | 4352 days | 0% |
| Sarah Beyeler | 8/10 | 4354 days | 0% |
| Kim Lavener | 7/10 | 4354 days | 0% |
| Hadler | 9/10 | 4356 days | 0% |
| Christine Helleiner | 9/10 | 4356 days | 0% |
| Steffen | 7/10 | 4358 days | 0% |
| Sergey Pronkin | 8/10 | 4358 days | 0% |
| Stina Hultberg | 8/10 | 4359 days | 0% |
| Linus Larsson | 7/10 | 4361 days | 0% |
| Constanza Salas | 10/10 | 4388 days | 1% |
| Claudia | 9/10 | 4392 days | 1% |
| Julia Bonisch | 10/10 | 4398 days | 1% |
| Laura Pleumeekers | 7/10 | 4400 days | 1% |
| Zoe Ross | 4/10 | 4414 days | 1% |
| Hannah | 7/10 | 4445 days | 1% |
| Johannes J | 8/10 | 4536 days | 1% |
| ramy | 7/10 | 4689 days | 1% |
| Menu | 9/10 | 4710 days | 1% |
| Will and Taylor | 9/10 | 4720 days | 1% |
| Patricia Busbach | 10/10 | 4748 days | 1% |
| arnaud paquet | 10/10 | 4779 days | 1% |
| Boule_de_gomme | 10/10 | 5085 days | 1% |
| Dean | 5/10 | 5160 days | 1% |
| JadesWorld | 7/10 | 5206 days | 1% |
| Ryan Dorsey | 8/10 | 5448 days | 1% |
| Kathleen Brown | 7/10 | 5449 days | 1% |
| Jerry & Floon | 8/10 | 5449 days | 1% |
| Faye & Ben | 8/10 | 5474 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mangahuia Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
4.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.