Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Port Jackson Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Port Jackson Campsite
Valid Reviews
52 Valid Reviews
The Port Jackson Campsite experience has a total of 53 reviews. There are 52 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 52 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
52% |
| 9/10 | 19 |
|
37% |
| 8/10 | 6 |
|
12% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
94.04% Average
The raw data average (mean) for all the Port Jackson Campsite valid reviews is 94.04% and is based on 52 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 52 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
36% |
| 9/10 | 12 |
|
55% |
| 8/10 | 2 |
|
9% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.73% Average
The raw data average (mean) for all the Port Jackson Campsite face-to-face reviews is 92.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 10/10 | 369 days | 100% |
| Christopher | 10/10 | 460 days | 95% |
| Beth | 8/10 | 644 days | 81% |
| Rokki Bud | 10/10 | 1130 days | 35% |
| Jacob Carrapetta | 10/10 | 1191 days | 30% |
| Nicky | 8/10 | 1434 days | 15% |
| Hannah | 10/10 | 1556 days | 10% |
| Alex | 10/10 | 1618 days | 8% |
| Jenni | 9/10 | 1860 days | 5% |
| Gareth | 10/10 | 2165 days | 5% |
| Bert | 9/10 | 2196 days | 5% |
| Sheryll | 10/10 | 2471 days | 4% |
| Ashleigh | 10/10 | 2499 days | 4% |
| Krishna Ponguru | 10/10 | 2622 days | 4% |
| Michael Smith | 9/10 | 3019 days | 3% |
| Fabio Flepp | 10/10 | 3207 days | 2% |
| Paul Smith | 8/10 | 3223 days | 2% |
| Claire Buckham | 10/10 | 3229 days | 2% |
| James Oakes | 10/10 | 3241 days | 2% |
| Sarah Stone | 9/10 | 3284 days | 2% |
| Rima | 9/10 | 3321 days | 2% |
| Patrick Baritz | 10/10 | 3601 days | 2% |
| Dave O'Brien | 9/10 | 3603 days | 2% |
| Michael | 10/10 | 3691 days | 1% |
| Camille Guevel | 10/10 | 3922 days | 1% |
| Hans Munster | 10/10 | 3936 days | 1% |
| Matthias Bohmert | 9/10 | 3958 days | 1% |
| Jurgen Moors | 10/10 | 4026 days | 1% |
| James Russell | 9/10 | 4273 days | 0% |
| Hannah Watt | 10/10 | 4273 days | 0% |
| Mark Hofmann | 9/10 | 4303 days | 0% |
| Steven Lotrian | 10/10 | 4311 days | 0% |
| Clarissa Krote | 10/10 | 4337 days | 0% |
| Lane | 10/10 | 4356 days | 0% |
| sharyn wright | 8/10 | 4387 days | 1% |
| GN100 | 10/10 | 4387 days | 1% |
| FlyingKiwiGirl | 9/10 | 4631 days | 1% |
| Nigel Shaw | 10/10 | 4631 days | 1% |
| Menu | 9/10 | 4652 days | 1% |
| Kathy Arthurs | 8/10 | 4662 days | 1% |
| Fabian Brand | 9/10 | 4683 days | 1% |
| Nora and Edward | 9/10 | 4685 days | 1% |
| Markus Frei | 8/10 | 5013 days | 1% |
| Jessica Marling | 9/10 | 5036 days | 1% |
| Mike & Suzann | 9/10 | 5038 days | 1% |
| Kaelin | 10/10 | 5132 days | 1% |
| Harald Schmidt | 10/10 | 5378 days | 1% |
| Sophie | 9/10 | 5421 days | 1% |
| Brent S | 9/10 | 5752 days | 1% |
| olafrick | 9/10 | 5786 days | 1% |
| Johannes & Jopke Fokkema | 9/10 | 6112 days | 1% |
| Lars | 10/10 | 6135 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Port Jackson Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.