Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Port Jackson Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
52 Valid Reviews
The Port Jackson Campsite experience has a total of 53 reviews. There are 52 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 52 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 27 |
|
52% |
| 9/10 | 19 |
|
37% |
| 8/10 | 6 |
|
12% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
94.04% Average
The raw data average (mean) for all the Port Jackson Campsite valid reviews is 94.04% and is based on 52 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 52 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
36% |
| 9/10 | 12 |
|
55% |
| 8/10 | 2 |
|
9% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.73% Average
The raw data average (mean) for all the Port Jackson Campsite face-to-face reviews is 92.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
94.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jane | 10/10 | 378 days | 100% |
| Christopher | 10/10 | 469 days | 95% |
| Beth | 8/10 | 653 days | 81% |
| Rokki Bud | 10/10 | 1139 days | 35% |
| Jacob Carrapetta | 10/10 | 1200 days | 30% |
| Nicky | 8/10 | 1443 days | 14% |
| Hannah | 10/10 | 1565 days | 10% |
| Alex | 10/10 | 1627 days | 8% |
| Jenni | 9/10 | 1869 days | 5% |
| Gareth | 10/10 | 2174 days | 5% |
| Bert | 9/10 | 2205 days | 5% |
| Sheryll | 10/10 | 2480 days | 4% |
| Ashleigh | 10/10 | 2508 days | 4% |
| Krishna Ponguru | 10/10 | 2631 days | 4% |
| Michael Smith | 9/10 | 3028 days | 3% |
| Fabio Flepp | 10/10 | 3216 days | 2% |
| Paul Smith | 8/10 | 3232 days | 2% |
| Claire Buckham | 10/10 | 3238 days | 2% |
| James Oakes | 10/10 | 3250 days | 2% |
| Sarah Stone | 9/10 | 3293 days | 2% |
| Rima | 9/10 | 3330 days | 2% |
| Patrick Baritz | 10/10 | 3610 days | 2% |
| Dave O'Brien | 9/10 | 3612 days | 2% |
| Michael | 10/10 | 3700 days | 1% |
| Camille Guevel | 10/10 | 3931 days | 1% |
| Hans Munster | 10/10 | 3945 days | 1% |
| Matthias Bohmert | 9/10 | 3967 days | 1% |
| Jurgen Moors | 10/10 | 4035 days | 1% |
| James Russell | 9/10 | 4282 days | 0% |
| Hannah Watt | 10/10 | 4282 days | 0% |
| Mark Hofmann | 9/10 | 4312 days | 0% |
| Steven Lotrian | 10/10 | 4320 days | 0% |
| Clarissa Krote | 10/10 | 4346 days | 0% |
| Lane | 10/10 | 4365 days | 0% |
| sharyn wright | 8/10 | 4396 days | 1% |
| GN100 | 10/10 | 4396 days | 1% |
| FlyingKiwiGirl | 9/10 | 4640 days | 1% |
| Nigel Shaw | 10/10 | 4640 days | 1% |
| Menu | 9/10 | 4661 days | 1% |
| Kathy Arthurs | 8/10 | 4671 days | 1% |
| Fabian Brand | 9/10 | 4692 days | 1% |
| Nora and Edward | 9/10 | 4694 days | 1% |
| Markus Frei | 8/10 | 5022 days | 1% |
| Jessica Marling | 9/10 | 5045 days | 1% |
| Mike & Suzann | 9/10 | 5047 days | 1% |
| Kaelin | 10/10 | 5141 days | 1% |
| Harald Schmidt | 10/10 | 5387 days | 1% |
| Sophie | 9/10 | 5430 days | 1% |
| Brent S | 9/10 | 5761 days | 1% |
| olafrick | 9/10 | 5795 days | 1% |
| Johannes & Jopke Fokkema | 9/10 | 6121 days | 1% |
| Lars | 10/10 | 6144 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Port Jackson Campsite does not meet the criteria for any of these adjustments to apply.
0.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.