Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Taranaki Falls.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Taranaki Falls

Valid Reviews

65 Valid Reviews

The Taranaki Falls experience has a total of 65 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 65 valid reviews:

Rating Count Percentage
10/10 16
25%
9/10 22
34%
8/10 18
28%
7/10 8
12%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.77% Average

The raw data average (mean) for all the Taranaki Falls valid reviews is 86.77% and is based on 65 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

61 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 65 valid reviews, the experience has 61 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 61 face-to-face reviews:

Rating Count Percentage
10/10 14
23%
9/10 21
34%
8/10 17
28%
7/10 8
13%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.39% Average

The raw data average (mean) for all the Taranaki Falls face-to-face reviews is 86.39% and is based on 61 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.02%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Dee Greig-Dunn 9/10 319 days 83.87 100%
Linnea Sahlberg 10/10 728 days true 26.34 31%
Kati Behrendt 10/10 987 days 6.85 8%
Julia Achatz 7/10 989 days true 6.17 7%
Markus Wagner 9/10 989 days true 6.78 8%
Katharina Gans 9/10 997 days true 6.52 8%
Benedikt Lorenz 10/10 999 days true 6.46 7%
Jonas Neumann 9/10 1002 days true 6.37 7%
Theresa Flach 10/10 1002 days true 6.37 7%
Daniela Hintermayr 7/10 1003 days true 5.77 7%
Thomas Klinting 6/10 1003 days true 5.26 6%
Wouter Bleckmann 8/10 1037 days true 5.26 6%
Tom Rogers 7/10 1051 days true 4.83 5%
Ulf 10/10 1063 days true 5.16 6%
Jack Robinson 10/10 1074 days true 5.07 6%
Robert Elzinga 8/10 1304 days true 4.41 5%
David Schelensky 10/10 1353 days true 4.56 5%
Ruven Rintelmann 9/10 1354 days true 4.56 5%
Daniel Roedel 8/10 1362 days 4.32 5%
Catherine Schlachter 9/10 2030 days true 3.4 4%
Christina Perez 8/10 2030 days true 3.23 4%
Casandra Prunica 9/10 2057 days true 3.35 4%
Janina Zwerver 8/10 2057 days true 3.19 4%
Anton Thisted 7/10 2387 days true 2.54 3%
Chantal Mortel 8/10 2425 days true 2.59 3%
Soren and Inelase Lindhardbell 10/10 2492 days true 2.61 3%
Soren and Inelase Lindhardbell 10/10 2492 days true 2.61 3%
Brigitte 9/10 2498 days true 2.6 3%
Ron 8/10 2514 days true 2.44 3%
Laurits and Bettina 9/10 2517 days true 2.57 3%
Kerstin 9/10 2525 days true 2.55 3%
Helmut Schmid 9/10 2779 days true 2.12 2%
Melinda Moir 9/10 2791 days true 2.1 2%
Lars 8/10 2794 days true 1.99 2%
Lotte Foged 9/10 2812 days true 2.06 2%
Dean 8/10 2860 days true 1.88 2%
Lisa Beutler 10/10 2865 days true 1.97 2%
Barry Dunster 10/10 2876 days 1.95 2%
Rudy Witt 8/10 2892 days true 1.83 2%
Tina 9/10 2906 days true 1.9 2%
Ralph & Marloes Meyers 9/10 3119 days true 1.53 2%
Wheeler 10/10 3140 days true 1.5 1%
Michael Orme 7/10 3141 days true 1.36 1%
Tim 9/10 3141 days true 1.5 1%
Tina Baun 8/10 3143 days true 1.42 1%
Erica Moorhouse 8/10 3156 days true 1.4 1%
Dennis & Claudia 8/10 3171 days true 1.37 1%
Florian 7/10 3172 days true 1.31 1%
D Oostrum 9/10 3174 days true 1.44 1%
Mike Peirce 9/10 3510 days true 0.86 1%
Cecile 10/10 3519 days true 0.85 1%
Jannievan Osnabrugge 7/10 3526 days true 0.76 1%
Lousie Hug 7/10 3530 days true 0.76 1%
Schubert, Wolfgang & Claudia 8/10 3549 days true 0.76 1%
ilkal 8/10 3592 days true 0.69 1%
katesc 9/10 3595 days true 0.72 1%
usigmund 8/10 3595 days true 0.68 1%
vernenal 10/10 3610 days true 0.69 1%
Bue Verrept 8/10 3613 days true 0.65 0%
Monika Wenzel 10/10 3614 days true 0.69 1%
Louis Duhaime 9/10 3617 days true 0.68 1%
Jeanette Larsen 9/10 3618 days true 0.68 1%
johannac 8/10 3725 days true 0.47 0%
BVanW 9/10 3842 days true 0.3 0%
Ralph Boese 10/10 3870 days true 0.25 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Taranaki Falls does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

89%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.