Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Taranaki Falls.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
65 Valid Reviews
The Taranaki Falls experience has a total of 65 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 65 valid reviews:
The raw data average (mean) for all the Taranaki Falls valid reviews is 86.77% and is based on 65 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
61 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 65 valid reviews, the experience has 61 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 61 face-to-face reviews:
The raw data average (mean) for all the Taranaki Falls face-to-face reviews is 86.39% and is based on 61 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Dee Greig-Dunn||9/10||866 days||100%|
|Linnea Sahlberg||10/10||1275 days||33%|
|Kati Behrendt||10/10||1534 days||29%|
|Julia Achatz||7/10||1536 days||26%|
|Markus Wagner||9/10||1536 days||29%|
|Katharina Gans||9/10||1544 days||29%|
|Benedikt Lorenz||10/10||1546 days||29%|
|Jonas Neumann||9/10||1549 days||29%|
|Theresa Flach||10/10||1549 days||29%|
|Daniela Hintermayr||7/10||1550 days||26%|
|Thomas Klinting||6/10||1550 days||23%|
|Wouter Bleckmann||8/10||1584 days||27%|
|Tom Rogers||7/10||1598 days||25%|
|Jack Robinson||10/10||1621 days||28%|
|Robert Elzinga||8/10||1851 days||23%|
|David Schelensky||10/10||1900 days||24%|
|Ruven Rintelmann||9/10||1901 days||23%|
|Daniel Roedel||8/10||1909 days||22%|
|Catherine Schlachter||9/10||2577 days||13%|
|Christina Perez||8/10||2577 days||12%|
|Casandra Prunica||9/10||2604 days||13%|
|Janina Zwerver||8/10||2604 days||12%|
|Anton Thisted||7/10||2934 days||7%|
|Chantal Mortel||8/10||2972 days||7%|
|Soren and Inelase Lindhardbell||10/10||3039 days||6%|
|Soren and Inelase Lindhardbell||10/10||3039 days||6%|
|Laurits and Bettina||9/10||3064 days||6%|
|Helmut Schmid||9/10||3326 days||2%|
|Melinda Moir||9/10||3338 days||2%|
|Lotte Foged||9/10||3359 days||1%|
|Lisa Beutler||10/10||3412 days||1%|
|Barry Dunster||10/10||3423 days||0%|
|Rudy Witt||8/10||3439 days||0%|
|Ralph & Marloes Meyers||9/10||3666 days||5%|
|Michael Orme||7/10||3688 days||4%|
|Tina Baun||8/10||3690 days||4%|
|Erica Moorhouse||8/10||3703 days||4%|
|Dennis & Claudia||8/10||3718 days||4%|
|D Oostrum||9/10||3721 days||5%|
|Mike Peirce||9/10||4057 days||5%|
|Jannievan Osnabrugge||7/10||4073 days||4%|
|Lousie Hug||7/10||4077 days||4%|
|Schubert, Wolfgang & Claudia||8/10||4096 days||4%|
|Bue Verrept||8/10||4160 days||4%|
|Monika Wenzel||10/10||4161 days||5%|
|Louis Duhaime||9/10||4164 days||5%|
|Jeanette Larsen||9/10||4165 days||5%|
|Ralph Boese||10/10||4417 days||5%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Taranaki Falls does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com.