Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
73 Valid Reviews
The Maitai Bay Campsite experience has a total of 73 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 73 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 21 |
|
29% |
9/10 | 20 |
|
27% |
8/10 | 22 |
|
30% |
7/10 | 6 |
|
8% |
6/10 | 2 |
|
3% |
5/10 | 0 |
|
0% |
4/10 | 2 |
|
3% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
86.03% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.03% and is based on 73 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 73 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 6 |
|
29% |
9/10 | 9 |
|
43% |
8/10 | 6 |
|
29% |
7/10 | 0 |
|
0% |
6/10 | 0 |
|
0% |
5/10 | 0 |
|
0% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Tim Schmitter | 9/10 | 67 days | 100% |
Lucy | 9/10 | 97 days | 100% |
Max | 9/10 | 342 days | 94% |
Anna Swain | 8/10 | 1285 days | 21% |
Belen Ramirez | 10/10 | 1316 days | 20% |
Claudi | 9/10 | 1346 days | 18% |
Adam | 7/10 | 1466 days | 12% |
James | 8/10 | 1497 days | 11% |
Olivia | 8/10 | 1497 days | 11% |
Crystal | 9/10 | 1650 days | 7% |
Kate B | 10/10 | 1681 days | 6% |
Critta | 10/10 | 2138 days | 4% |
Rachel | 9/10 | 2197 days | 4% |
Lauren Glass | 10/10 | 2259 days | 4% |
Anton Gordon | 7/10 | 2289 days | 4% |
Amul | 10/10 | 2473 days | 4% |
Emma Guthrie | 8/10 | 2534 days | 4% |
Georgia Gray | 7/10 | 2564 days | 3% |
Belinda Du Plessis | 10/10 | 2565 days | 4% |
Mikayla Candido | 6/10 | 2609 days | 3% |
Michelle Smith | 8/10 | 2629 days | 3% |
Laura | 6/10 | 2685 days | 3% |
George Keiller | 4/10 | 2709 days | 2% |
Jason Stalgis | 8/10 | 2920 days | 3% |
Paul Smith | 8/10 | 2929 days | 3% |
Tobias Krieghoff | 8/10 | 3025 days | 3% |
Philipp Jahn | 9/10 | 3058 days | 3% |
Michelle Smit | 7/10 | 3111 days | 2% |
Chantal Heller | 9/10 | 3255 days | 2% |
Urs Baumgartner | 9/10 | 3313 days | 2% |
Matthias Turck | 10/10 | 3332 days | 2% |
Marianne Leclerco | 10/10 | 3359 days | 2% |
Timo von Wirth | 9/10 | 3371 days | 2% |
Jonathan Briggs | 8/10 | 3383 days | 2% |
Nikita Jones | 10/10 | 3384 days | 2% |
Rebecca Can | 8/10 | 3506 days | 2% |
Helen Ameis | 10/10 | 3574 days | 2% |
Mike Merrick | 7/10 | 3660 days | 1% |
Stephanie King | 8/10 | 3671 days | 1% |
Thomas and Sonja | 10/10 | 3712 days | 1% |
Jurgen Moors | 10/10 | 3724 days | 1% |
Heather Kingston | 8/10 | 3750 days | 1% |
Ron Clarke | 8/10 | 3781 days | 1% |
Andrew Young | 10/10 | 3995 days | 1% |
Sara Clausen | 9/10 | 4001 days | 1% |
Philipp | 9/10 | 4035 days | 1% |
Blue Bottle | 4/10 | 4054 days | 0% |
kiwifamily2 | 7/10 | 4054 days | 1% |
Juandflow | 8/10 | 4054 days | 1% |
Ourlot | 10/10 | 4360 days | 0% |
Loesje | 8/10 | 4360 days | 0% |
lisa taylor | 8/10 | 4360 days | 0% |
Will and Taylor | 8/10 | 4388 days | 1% |
Regan Fairley | 9/10 | 4388 days | 1% |
Jan and Pedi | 9/10 | 4441 days | 1% |
Steven Hill | 9/10 | 4721 days | 1% |
Samplonius | 8/10 | 4749 days | 1% |
Claudia & Julian | 10/10 | 4752 days | 1% |
S Tucker | 9/10 | 4805 days | 1% |
colinrea | 10/10 | 4846 days | 1% |
Rachel Cockroft | 9/10 | 5063 days | 1% |
Danielle | 9/10 | 5069 days | 1% |
Iain Campbell | 10/10 | 5069 days | 1% |
Kendall | 8/10 | 5074 days | 1% |
Boi Sagarra | 9/10 | 5074 days | 1% |
joke | 8/10 | 5078 days | 1% |
Lukis Haertel | 10/10 | 5116 days | 1% |
iBert | 10/10 | 5119 days | 1% |
Cymen Crick | 10/10 | 5364 days | 1% |
hooperuk | 10/10 | 5425 days | 1% |
timgr | 8/10 | 5531 days | 1% |
jennyb | 9/10 | 5544 days | 1% |
Mike | 8/10 | 5558 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.