G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
77 Valid Reviews
The Maitai Bay Campsite experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
30% |
| 9/10 | 21 |
|
27% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jackie | 10/10 | 40 days | 100% |
| Debbie | 10/10 | 315 days | 94% |
| Marilyn Miller | 9/10 | 343 days | 92% |
| JAA | 8/10 | 343 days | 92% |
| Tim Schmitter | 9/10 | 405 days | 90% |
| Lucy | 9/10 | 435 days | 88% |
| Max | 9/10 | 680 days | 73% |
| Anna Swain | 8/10 | 1623 days | 7% |
| Belen Ramirez | 10/10 | 1654 days | 7% |
| Claudi | 9/10 | 1684 days | 6% |
| Adam | 7/10 | 1804 days | 5% |
| James | 8/10 | 1835 days | 5% |
| Olivia | 8/10 | 1835 days | 5% |
| Crystal | 9/10 | 1988 days | 5% |
| Kate B | 10/10 | 2019 days | 5% |
| Critta | 10/10 | 2476 days | 4% |
| Rachel | 9/10 | 2535 days | 4% |
| Lauren Glass | 10/10 | 2597 days | 3% |
| Anton Gordon | 7/10 | 2627 days | 3% |
| Amul | 10/10 | 2811 days | 3% |
| Emma Guthrie | 8/10 | 2872 days | 3% |
| Georgia Gray | 7/10 | 2902 days | 3% |
| Belinda Du Plessis | 10/10 | 2903 days | 3% |
| Mikayla Candido | 6/10 | 2947 days | 2% |
| Michelle Smith | 8/10 | 2967 days | 3% |
| Laura | 6/10 | 3023 days | 2% |
| George Keiller | 4/10 | 3047 days | 2% |
| Jason Stalgis | 8/10 | 3258 days | 2% |
| Paul Smith | 8/10 | 3267 days | 2% |
| Tobias Krieghoff | 8/10 | 3363 days | 2% |
| Philipp Jahn | 9/10 | 3396 days | 2% |
| Michelle Smit | 7/10 | 3449 days | 2% |
| Chantal Heller | 9/10 | 3593 days | 2% |
| Urs Baumgartner | 9/10 | 3651 days | 1% |
| Matthias Turck | 10/10 | 3670 days | 1% |
| Marianne Leclerco | 10/10 | 3697 days | 1% |
| Timo von Wirth | 9/10 | 3709 days | 1% |
| Jonathan Briggs | 8/10 | 3721 days | 1% |
| Nikita Jones | 10/10 | 3722 days | 1% |
| Rebecca Can | 8/10 | 3844 days | 1% |
| Helen Ameis | 10/10 | 3912 days | 1% |
| Mike Merrick | 7/10 | 3998 days | 1% |
| Stephanie King | 8/10 | 4009 days | 1% |
| Thomas and Sonja | 10/10 | 4050 days | 1% |
| Jurgen Moors | 10/10 | 4062 days | 1% |
| Heather Kingston | 8/10 | 4088 days | 1% |
| Ron Clarke | 8/10 | 4119 days | 0% |
| Andrew Young | 10/10 | 4333 days | 0% |
| Sara Clausen | 9/10 | 4339 days | 0% |
| Philipp | 9/10 | 4373 days | 0% |
| Blue Bottle | 4/10 | 4392 days | 1% |
| kiwifamily2 | 7/10 | 4392 days | 1% |
| Juandflow | 8/10 | 4392 days | 1% |
| Ourlot | 10/10 | 4698 days | 1% |
| Loesje | 8/10 | 4698 days | 1% |
| lisa taylor | 8/10 | 4698 days | 1% |
| Will and Taylor | 8/10 | 4726 days | 1% |
| Regan Fairley | 9/10 | 4726 days | 1% |
| Jan and Pedi | 9/10 | 4779 days | 1% |
| Steven Hill | 9/10 | 5059 days | 1% |
| Samplonius | 8/10 | 5087 days | 1% |
| Claudia & Julian | 10/10 | 5090 days | 1% |
| S Tucker | 9/10 | 5143 days | 1% |
| colinrea | 10/10 | 5184 days | 1% |
| Rachel Cockroft | 9/10 | 5401 days | 1% |
| Danielle | 9/10 | 5407 days | 1% |
| Iain Campbell | 10/10 | 5407 days | 1% |
| Kendall | 8/10 | 5412 days | 1% |
| Boi Sagarra | 9/10 | 5412 days | 1% |
| joke | 8/10 | 5416 days | 1% |
| Lukis Haertel | 10/10 | 5454 days | 1% |
| iBert | 10/10 | 5457 days | 1% |
| Cymen Crick | 10/10 | 5702 days | 1% |
| hooperuk | 10/10 | 5763 days | 1% |
| timgr | 8/10 | 5869 days | 1% |
| jennyb | 9/10 | 5882 days | 1% |
| Mike | 8/10 | 5896 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.