Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
77 Valid Reviews
The Maitai Bay Campsite experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
30% |
| 9/10 | 21 |
|
27% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jackie | 10/10 | 201 days | 100% |
| Debbie | 10/10 | 476 days | 89% |
| Marilyn Miller | 9/10 | 504 days | 87% |
| JAA | 8/10 | 504 days | 86% |
| Tim Schmitter | 9/10 | 566 days | 83% |
| Lucy | 9/10 | 596 days | 81% |
| Max | 9/10 | 841 days | 60% |
| Anna Swain | 8/10 | 1784 days | 5% |
| Belen Ramirez | 10/10 | 1815 days | 5% |
| Claudi | 9/10 | 1845 days | 5% |
| Adam | 7/10 | 1965 days | 4% |
| James | 8/10 | 1996 days | 4% |
| Olivia | 8/10 | 1996 days | 4% |
| Crystal | 9/10 | 2149 days | 4% |
| Kate B | 10/10 | 2180 days | 4% |
| Critta | 10/10 | 2637 days | 3% |
| Rachel | 9/10 | 2696 days | 3% |
| Lauren Glass | 10/10 | 2758 days | 3% |
| Anton Gordon | 7/10 | 2788 days | 3% |
| Amul | 10/10 | 2972 days | 3% |
| Emma Guthrie | 8/10 | 3033 days | 2% |
| Georgia Gray | 7/10 | 3063 days | 2% |
| Belinda Du Plessis | 10/10 | 3064 days | 2% |
| Mikayla Candido | 6/10 | 3108 days | 2% |
| Michelle Smith | 8/10 | 3128 days | 2% |
| Laura | 6/10 | 3184 days | 2% |
| George Keiller | 4/10 | 3208 days | 1% |
| Jason Stalgis | 8/10 | 3419 days | 2% |
| Paul Smith | 8/10 | 3428 days | 2% |
| Tobias Krieghoff | 8/10 | 3524 days | 1% |
| Philipp Jahn | 9/10 | 3557 days | 1% |
| Michelle Smit | 7/10 | 3610 days | 1% |
| Chantal Heller | 9/10 | 3754 days | 1% |
| Urs Baumgartner | 9/10 | 3812 days | 1% |
| Matthias Turck | 10/10 | 3831 days | 1% |
| Marianne Leclerco | 10/10 | 3858 days | 1% |
| Timo von Wirth | 9/10 | 3870 days | 1% |
| Jonathan Briggs | 8/10 | 3882 days | 1% |
| Nikita Jones | 10/10 | 3883 days | 1% |
| Rebecca Can | 8/10 | 4005 days | 1% |
| Helen Ameis | 10/10 | 4073 days | 0% |
| Mike Merrick | 7/10 | 4159 days | 0% |
| Stephanie King | 8/10 | 4170 days | 0% |
| Thomas and Sonja | 10/10 | 4211 days | 0% |
| Jurgen Moors | 10/10 | 4223 days | 0% |
| Heather Kingston | 8/10 | 4249 days | 0% |
| Ron Clarke | 8/10 | 4280 days | 0% |
| Andrew Young | 10/10 | 4494 days | 1% |
| Sara Clausen | 9/10 | 4500 days | 1% |
| Philipp | 9/10 | 4534 days | 1% |
| Blue Bottle | 4/10 | 4553 days | 0% |
| kiwifamily2 | 7/10 | 4553 days | 1% |
| Juandflow | 8/10 | 4553 days | 1% |
| Ourlot | 10/10 | 4859 days | 1% |
| Loesje | 8/10 | 4859 days | 1% |
| lisa taylor | 8/10 | 4859 days | 1% |
| Will and Taylor | 8/10 | 4887 days | 1% |
| Regan Fairley | 9/10 | 4887 days | 1% |
| Jan and Pedi | 9/10 | 4940 days | 1% |
| Steven Hill | 9/10 | 5220 days | 1% |
| Samplonius | 8/10 | 5248 days | 1% |
| Claudia & Julian | 10/10 | 5251 days | 1% |
| S Tucker | 9/10 | 5304 days | 1% |
| colinrea | 10/10 | 5345 days | 1% |
| Rachel Cockroft | 9/10 | 5562 days | 1% |
| Danielle | 9/10 | 5568 days | 1% |
| Iain Campbell | 10/10 | 5568 days | 1% |
| Kendall | 8/10 | 5573 days | 1% |
| Boi Sagarra | 9/10 | 5573 days | 1% |
| joke | 8/10 | 5577 days | 1% |
| Lukis Haertel | 10/10 | 5615 days | 1% |
| iBert | 10/10 | 5618 days | 1% |
| Cymen Crick | 10/10 | 5863 days | 1% |
| hooperuk | 10/10 | 5924 days | 1% |
| timgr | 8/10 | 6030 days | 1% |
| jennyb | 9/10 | 6043 days | 1% |
| Mike | 8/10 | 6057 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.