Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
77 Valid Reviews
The Maitai Bay Campsite experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
30% |
| 9/10 | 21 |
|
27% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jackie | 10/10 | 282 days | 100% |
| Debbie | 10/10 | 557 days | 86% |
| Marilyn Miller | 9/10 | 585 days | 83% |
| JAA | 8/10 | 585 days | 83% |
| Tim Schmitter | 9/10 | 647 days | 79% |
| Lucy | 9/10 | 677 days | 77% |
| Max | 9/10 | 922 days | 53% |
| Anna Swain | 8/10 | 1865 days | 5% |
| Belen Ramirez | 10/10 | 1896 days | 5% |
| Claudi | 9/10 | 1926 days | 5% |
| Adam | 7/10 | 2046 days | 4% |
| James | 8/10 | 2077 days | 5% |
| Olivia | 8/10 | 2077 days | 5% |
| Crystal | 9/10 | 2230 days | 4% |
| Kate B | 10/10 | 2261 days | 4% |
| Critta | 10/10 | 2718 days | 3% |
| Rachel | 9/10 | 2777 days | 3% |
| Lauren Glass | 10/10 | 2839 days | 3% |
| Anton Gordon | 7/10 | 2869 days | 3% |
| Amul | 10/10 | 3053 days | 3% |
| Emma Guthrie | 8/10 | 3114 days | 3% |
| Georgia Gray | 7/10 | 3144 days | 2% |
| Belinda Du Plessis | 10/10 | 3145 days | 2% |
| Mikayla Candido | 6/10 | 3189 days | 2% |
| Michelle Smith | 8/10 | 3209 days | 2% |
| Laura | 6/10 | 3264 days | 2% |
| George Keiller | 4/10 | 3289 days | 1% |
| Jason Stalgis | 8/10 | 3500 days | 2% |
| Paul Smith | 8/10 | 3509 days | 2% |
| Tobias Krieghoff | 8/10 | 3605 days | 2% |
| Philipp Jahn | 9/10 | 3638 days | 1% |
| Michelle Smit | 7/10 | 3690 days | 1% |
| Chantal Heller | 9/10 | 3835 days | 1% |
| Urs Baumgartner | 9/10 | 3893 days | 1% |
| Matthias Turck | 10/10 | 3912 days | 1% |
| Marianne Leclerco | 10/10 | 3939 days | 1% |
| Timo von Wirth | 9/10 | 3951 days | 1% |
| Jonathan Briggs | 8/10 | 3963 days | 1% |
| Nikita Jones | 10/10 | 3964 days | 1% |
| Rebecca Can | 8/10 | 4086 days | 1% |
| Helen Ameis | 10/10 | 4154 days | 0% |
| Mike Merrick | 7/10 | 4240 days | 0% |
| Stephanie King | 8/10 | 4251 days | 0% |
| Thomas and Sonja | 10/10 | 4292 days | 0% |
| Jurgen Moors | 10/10 | 4304 days | 0% |
| Heather Kingston | 8/10 | 4329 days | 0% |
| Ron Clarke | 8/10 | 4360 days | 0% |
| Andrew Young | 10/10 | 4575 days | 1% |
| Sara Clausen | 9/10 | 4581 days | 1% |
| Philipp | 9/10 | 4615 days | 1% |
| Blue Bottle | 4/10 | 4633 days | 1% |
| kiwifamily2 | 7/10 | 4634 days | 1% |
| Juandflow | 8/10 | 4634 days | 1% |
| Ourlot | 10/10 | 4940 days | 1% |
| Loesje | 8/10 | 4940 days | 1% |
| lisa taylor | 8/10 | 4940 days | 1% |
| Will and Taylor | 8/10 | 4968 days | 1% |
| Regan Fairley | 9/10 | 4968 days | 1% |
| Jan and Pedi | 9/10 | 5021 days | 1% |
| Steven Hill | 9/10 | 5301 days | 1% |
| Samplonius | 8/10 | 5329 days | 1% |
| Claudia & Julian | 10/10 | 5332 days | 1% |
| S Tucker | 9/10 | 5385 days | 1% |
| colinrea | 10/10 | 5426 days | 1% |
| Rachel Cockroft | 9/10 | 5643 days | 1% |
| Danielle | 9/10 | 5649 days | 1% |
| Iain Campbell | 10/10 | 5649 days | 1% |
| Kendall | 8/10 | 5654 days | 1% |
| Boi Sagarra | 9/10 | 5654 days | 1% |
| joke | 8/10 | 5658 days | 1% |
| Lukis Haertel | 10/10 | 5696 days | 1% |
| iBert | 10/10 | 5699 days | 1% |
| Cymen Crick | 10/10 | 5944 days | 1% |
| hooperuk | 10/10 | 6005 days | 1% |
| timgr | 8/10 | 6111 days | 1% |
| jennyb | 9/10 | 6124 days | 1% |
| Mike | 8/10 | 6138 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.89% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.