G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
76 Valid Reviews
The Maitai Bay Campsite experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
29% |
| 9/10 | 21 |
|
28% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.18% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 10/10 | 287 days | 100% |
| Marilyn Miller | 9/10 | 315 days | 98% |
| JAA | 8/10 | 315 days | 97% |
| Tim Schmitter | 9/10 | 377 days | 95% |
| Lucy | 9/10 | 407 days | 94% |
| Max | 9/10 | 652 days | 79% |
| Anna Swain | 8/10 | 1595 days | 8% |
| Belen Ramirez | 10/10 | 1626 days | 8% |
| Claudi | 9/10 | 1656 days | 7% |
| Adam | 7/10 | 1776 days | 5% |
| James | 8/10 | 1807 days | 5% |
| Olivia | 8/10 | 1807 days | 5% |
| Crystal | 9/10 | 1960 days | 5% |
| Kate B | 10/10 | 1991 days | 5% |
| Critta | 10/10 | 2448 days | 4% |
| Rachel | 9/10 | 2507 days | 4% |
| Lauren Glass | 10/10 | 2569 days | 4% |
| Anton Gordon | 7/10 | 2599 days | 3% |
| Amul | 10/10 | 2783 days | 3% |
| Emma Guthrie | 8/10 | 2844 days | 3% |
| Georgia Gray | 7/10 | 2874 days | 3% |
| Belinda Du Plessis | 10/10 | 2875 days | 3% |
| Mikayla Candido | 6/10 | 2919 days | 3% |
| Michelle Smith | 8/10 | 2939 days | 3% |
| Laura | 6/10 | 2995 days | 2% |
| George Keiller | 4/10 | 3019 days | 2% |
| Jason Stalgis | 8/10 | 3230 days | 2% |
| Paul Smith | 8/10 | 3239 days | 2% |
| Tobias Krieghoff | 8/10 | 3335 days | 2% |
| Philipp Jahn | 9/10 | 3368 days | 2% |
| Michelle Smit | 7/10 | 3421 days | 2% |
| Chantal Heller | 9/10 | 3565 days | 2% |
| Urs Baumgartner | 9/10 | 3623 days | 2% |
| Matthias Turck | 10/10 | 3642 days | 1% |
| Marianne Leclerco | 10/10 | 3669 days | 1% |
| Timo von Wirth | 9/10 | 3681 days | 1% |
| Jonathan Briggs | 8/10 | 3693 days | 1% |
| Nikita Jones | 10/10 | 3694 days | 1% |
| Rebecca Can | 8/10 | 3816 days | 1% |
| Helen Ameis | 10/10 | 3884 days | 1% |
| Mike Merrick | 7/10 | 3970 days | 1% |
| Stephanie King | 8/10 | 3981 days | 1% |
| Thomas and Sonja | 10/10 | 4022 days | 1% |
| Jurgen Moors | 10/10 | 4034 days | 1% |
| Heather Kingston | 8/10 | 4060 days | 1% |
| Ron Clarke | 8/10 | 4091 days | 1% |
| Andrew Young | 10/10 | 4305 days | 0% |
| Sara Clausen | 9/10 | 4311 days | 0% |
| Philipp | 9/10 | 4345 days | 0% |
| Blue Bottle | 4/10 | 4364 days | 0% |
| kiwifamily2 | 7/10 | 4364 days | 0% |
| Juandflow | 8/10 | 4364 days | 0% |
| Ourlot | 10/10 | 4670 days | 1% |
| Loesje | 8/10 | 4670 days | 1% |
| lisa taylor | 8/10 | 4670 days | 1% |
| Will and Taylor | 8/10 | 4698 days | 1% |
| Regan Fairley | 9/10 | 4698 days | 1% |
| Jan and Pedi | 9/10 | 4751 days | 1% |
| Steven Hill | 9/10 | 5031 days | 1% |
| Samplonius | 8/10 | 5059 days | 1% |
| Claudia & Julian | 10/10 | 5062 days | 1% |
| S Tucker | 9/10 | 5115 days | 1% |
| colinrea | 10/10 | 5156 days | 1% |
| Rachel Cockroft | 9/10 | 5373 days | 1% |
| Danielle | 9/10 | 5379 days | 1% |
| Iain Campbell | 10/10 | 5379 days | 1% |
| Kendall | 8/10 | 5384 days | 1% |
| Boi Sagarra | 9/10 | 5384 days | 1% |
| joke | 8/10 | 5388 days | 1% |
| Lukis Haertel | 10/10 | 5426 days | 1% |
| iBert | 10/10 | 5429 days | 1% |
| Cymen Crick | 10/10 | 5674 days | 1% |
| hooperuk | 10/10 | 5735 days | 1% |
| timgr | 8/10 | 5841 days | 1% |
| jennyb | 9/10 | 5854 days | 1% |
| Mike | 8/10 | 5868 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.