Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
67 Valid Reviews
The Maitai Bay Campsite experience has a total of 67 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 67 valid reviews:
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 85.67% and is based on 67 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 67 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Kate B||10/10||320 days||91%|
|Lauren Glass||10/10||898 days||12%|
|Anton Gordon||7/10||928 days||9%|
|Emma Guthrie||8/10||1173 days||5%|
|Georgia Gray||7/10||1203 days||4%|
|Belinda Du Plessis||10/10||1204 days||5%|
|Mikayla Candido||6/10||1248 days||4%|
|Michelle Smith||8/10||1268 days||4%|
|George Keiller||4/10||1348 days||4%|
|Jason Stalgis||8/10||1559 days||4%|
|Paul Smith||8/10||1568 days||4%|
|Tobias Krieghoff||8/10||1664 days||4%|
|Philipp Jahn||9/10||1697 days||4%|
|Michelle Smit||7/10||1749 days||3%|
|Chantal Heller||9/10||1894 days||3%|
|Urs Baumgartner||9/10||1952 days||3%|
|Matthias Turck||10/10||1971 days||3%|
|Marianne Leclerco||10/10||1998 days||3%|
|Timo von Wirth||9/10||2010 days||3%|
|Jonathan Briggs||8/10||2022 days||3%|
|Nikita Jones||10/10||2023 days||3%|
|Rebecca Can||8/10||2145 days||3%|
|Helen Ameis||10/10||2213 days||3%|
|Mike Merrick||7/10||2299 days||2%|
|Stephanie King||8/10||2310 days||2%|
|Thomas and Sonja||10/10||2351 days||2%|
|Jurgen Moors||10/10||2363 days||2%|
|Heather Kingston||8/10||2388 days||2%|
|Ron Clarke||8/10||2419 days||2%|
|Andrew Young||10/10||2634 days||2%|
|Sara Clausen||9/10||2640 days||2%|
|Apsara Kunda||4/10||2693 days||1%|
|lisa taylor||8/10||2999 days||1%|
|Will and Taylor||8/10||3027 days||1%|
|Regan Fairley||9/10||3027 days||1%|
|Jan and Pedi||9/10||3080 days||1%|
|Steven Hill||9/10||3360 days||0%|
|Claudia & Julian||10/10||3391 days||0%|
|S Tucker||9/10||3444 days||0%|
|Rachel Cockroft||9/10||3702 days||1%|
|Iain Campbell||10/10||3708 days||1%|
|Boi Sagarra||9/10||3713 days||1%|
|Lukis Haertel||10/10||3755 days||1%|
|Cymen Crick||10/10||4003 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.