G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
77 Valid Reviews
The Maitai Bay Campsite experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
30% |
| 9/10 | 21 |
|
27% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jackie | 10/10 | 302 days | 100% |
| Debbie | 10/10 | 577 days | 85% |
| Marilyn Miller | 9/10 | 605 days | 83% |
| JAA | 8/10 | 605 days | 82% |
| Tim Schmitter | 9/10 | 667 days | 78% |
| Lucy | 9/10 | 697 days | 75% |
| Max | 9/10 | 942 days | 52% |
| Anna Swain | 8/10 | 1885 days | 5% |
| Belen Ramirez | 10/10 | 1916 days | 5% |
| Claudi | 9/10 | 1946 days | 5% |
| Adam | 7/10 | 2066 days | 4% |
| James | 8/10 | 2097 days | 5% |
| Olivia | 8/10 | 2097 days | 5% |
| Crystal | 9/10 | 2250 days | 4% |
| Kate B | 10/10 | 2281 days | 4% |
| Critta | 10/10 | 2738 days | 3% |
| Rachel | 9/10 | 2797 days | 3% |
| Lauren Glass | 10/10 | 2859 days | 3% |
| Anton Gordon | 7/10 | 2889 days | 3% |
| Amul | 10/10 | 3073 days | 3% |
| Emma Guthrie | 8/10 | 3134 days | 2% |
| Georgia Gray | 7/10 | 3164 days | 2% |
| Belinda Du Plessis | 10/10 | 3165 days | 2% |
| Mikayla Candido | 6/10 | 3209 days | 2% |
| Michelle Smith | 8/10 | 3229 days | 2% |
| Laura | 6/10 | 3284 days | 2% |
| George Keiller | 4/10 | 3309 days | 1% |
| Jason Stalgis | 8/10 | 3520 days | 2% |
| Paul Smith | 8/10 | 3529 days | 2% |
| Tobias Krieghoff | 8/10 | 3625 days | 1% |
| Philipp Jahn | 9/10 | 3658 days | 1% |
| Michelle Smit | 7/10 | 3710 days | 1% |
| Chantal Heller | 9/10 | 3855 days | 1% |
| Urs Baumgartner | 9/10 | 3913 days | 1% |
| Matthias Turck | 10/10 | 3932 days | 1% |
| Marianne Leclerco | 10/10 | 3959 days | 1% |
| Timo von Wirth | 9/10 | 3971 days | 1% |
| Jonathan Briggs | 8/10 | 3983 days | 1% |
| Nikita Jones | 10/10 | 3984 days | 1% |
| Rebecca Can | 8/10 | 4106 days | 0% |
| Helen Ameis | 10/10 | 4174 days | 0% |
| Mike Merrick | 7/10 | 4260 days | 0% |
| Stephanie King | 8/10 | 4271 days | 0% |
| Thomas and Sonja | 10/10 | 4312 days | 0% |
| Jurgen Moors | 10/10 | 4324 days | 0% |
| Heather Kingston | 8/10 | 4349 days | 0% |
| Ron Clarke | 8/10 | 4380 days | 1% |
| Andrew Young | 10/10 | 4595 days | 1% |
| Sara Clausen | 9/10 | 4601 days | 1% |
| Philipp | 9/10 | 4635 days | 1% |
| Blue Bottle | 4/10 | 4653 days | 1% |
| kiwifamily2 | 7/10 | 4654 days | 1% |
| Juandflow | 8/10 | 4654 days | 1% |
| Ourlot | 10/10 | 4960 days | 1% |
| Loesje | 8/10 | 4960 days | 1% |
| lisa taylor | 8/10 | 4960 days | 1% |
| Will and Taylor | 8/10 | 4988 days | 1% |
| Regan Fairley | 9/10 | 4988 days | 1% |
| Jan and Pedi | 9/10 | 5041 days | 1% |
| Steven Hill | 9/10 | 5321 days | 1% |
| Samplonius | 8/10 | 5349 days | 1% |
| Claudia & Julian | 10/10 | 5352 days | 1% |
| S Tucker | 9/10 | 5405 days | 1% |
| colinrea | 10/10 | 5446 days | 1% |
| Rachel Cockroft | 9/10 | 5663 days | 1% |
| Danielle | 9/10 | 5669 days | 1% |
| Iain Campbell | 10/10 | 5669 days | 1% |
| Kendall | 8/10 | 5674 days | 1% |
| Boi Sagarra | 9/10 | 5674 days | 1% |
| joke | 8/10 | 5678 days | 1% |
| Lukis Haertel | 10/10 | 5716 days | 1% |
| iBert | 10/10 | 5719 days | 1% |
| Cymen Crick | 10/10 | 5964 days | 1% |
| hooperuk | 10/10 | 6025 days | 1% |
| timgr | 8/10 | 6131 days | 1% |
| jennyb | 9/10 | 6144 days | 1% |
| Mike | 8/10 | 6158 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.89% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.