Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
76 Valid Reviews
The Maitai Bay Campsite experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
29% |
| 9/10 | 21 |
|
28% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.18% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 10/10 | 294 days | 100% |
| Marilyn Miller | 9/10 | 322 days | 98% |
| JAA | 8/10 | 322 days | 97% |
| Tim Schmitter | 9/10 | 384 days | 95% |
| Lucy | 9/10 | 414 days | 94% |
| Max | 9/10 | 659 days | 78% |
| Anna Swain | 8/10 | 1602 days | 8% |
| Belen Ramirez | 10/10 | 1633 days | 7% |
| Claudi | 9/10 | 1663 days | 7% |
| Adam | 7/10 | 1783 days | 5% |
| James | 8/10 | 1814 days | 5% |
| Olivia | 8/10 | 1814 days | 5% |
| Crystal | 9/10 | 1967 days | 5% |
| Kate B | 10/10 | 1998 days | 5% |
| Critta | 10/10 | 2455 days | 4% |
| Rachel | 9/10 | 2514 days | 4% |
| Lauren Glass | 10/10 | 2576 days | 4% |
| Anton Gordon | 7/10 | 2606 days | 3% |
| Amul | 10/10 | 2790 days | 3% |
| Emma Guthrie | 8/10 | 2851 days | 3% |
| Georgia Gray | 7/10 | 2881 days | 3% |
| Belinda Du Plessis | 10/10 | 2882 days | 3% |
| Mikayla Candido | 6/10 | 2926 days | 3% |
| Michelle Smith | 8/10 | 2946 days | 3% |
| Laura | 6/10 | 3001 days | 2% |
| George Keiller | 4/10 | 3026 days | 2% |
| Jason Stalgis | 8/10 | 3237 days | 2% |
| Paul Smith | 8/10 | 3246 days | 2% |
| Tobias Krieghoff | 8/10 | 3342 days | 2% |
| Philipp Jahn | 9/10 | 3375 days | 2% |
| Michelle Smit | 7/10 | 3427 days | 2% |
| Chantal Heller | 9/10 | 3572 days | 2% |
| Urs Baumgartner | 9/10 | 3630 days | 2% |
| Matthias Turck | 10/10 | 3649 days | 1% |
| Marianne Leclerco | 10/10 | 3676 days | 1% |
| Timo von Wirth | 9/10 | 3688 days | 1% |
| Jonathan Briggs | 8/10 | 3700 days | 1% |
| Nikita Jones | 10/10 | 3701 days | 1% |
| Rebecca Can | 8/10 | 3823 days | 1% |
| Helen Ameis | 10/10 | 3891 days | 1% |
| Mike Merrick | 7/10 | 3977 days | 1% |
| Stephanie King | 8/10 | 3988 days | 1% |
| Thomas and Sonja | 10/10 | 4029 days | 1% |
| Jurgen Moors | 10/10 | 4041 days | 1% |
| Heather Kingston | 8/10 | 4066 days | 1% |
| Ron Clarke | 8/10 | 4097 days | 1% |
| Andrew Young | 10/10 | 4312 days | 0% |
| Sara Clausen | 9/10 | 4318 days | 0% |
| Philipp | 9/10 | 4352 days | 0% |
| Blue Bottle | 4/10 | 4370 days | 0% |
| kiwifamily2 | 7/10 | 4371 days | 0% |
| Juandflow | 8/10 | 4371 days | 0% |
| Ourlot | 10/10 | 4677 days | 1% |
| Loesje | 8/10 | 4677 days | 1% |
| lisa taylor | 8/10 | 4677 days | 1% |
| Will and Taylor | 8/10 | 4705 days | 1% |
| Regan Fairley | 9/10 | 4705 days | 1% |
| Jan and Pedi | 9/10 | 4758 days | 1% |
| Steven Hill | 9/10 | 5038 days | 1% |
| Samplonius | 8/10 | 5066 days | 1% |
| Claudia & Julian | 10/10 | 5069 days | 1% |
| S Tucker | 9/10 | 5122 days | 1% |
| colinrea | 10/10 | 5163 days | 1% |
| Rachel Cockroft | 9/10 | 5380 days | 1% |
| Danielle | 9/10 | 5386 days | 1% |
| Iain Campbell | 10/10 | 5386 days | 1% |
| Kendall | 8/10 | 5391 days | 1% |
| Boi Sagarra | 9/10 | 5391 days | 1% |
| joke | 8/10 | 5395 days | 1% |
| Lukis Haertel | 10/10 | 5433 days | 1% |
| iBert | 10/10 | 5436 days | 1% |
| Cymen Crick | 10/10 | 5681 days | 1% |
| hooperuk | 10/10 | 5742 days | 1% |
| timgr | 8/10 | 5848 days | 1% |
| jennyb | 9/10 | 5861 days | 1% |
| Mike | 8/10 | 5875 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.