G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
77 Valid Reviews
The Maitai Bay Campsite experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
30% |
| 9/10 | 21 |
|
27% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jackie | 10/10 | 241 days | 100% |
| Debbie | 10/10 | 516 days | 88% |
| Marilyn Miller | 9/10 | 544 days | 85% |
| JAA | 8/10 | 544 days | 84% |
| Tim Schmitter | 9/10 | 606 days | 81% |
| Lucy | 9/10 | 636 days | 79% |
| Max | 9/10 | 881 days | 57% |
| Anna Swain | 8/10 | 1824 days | 5% |
| Belen Ramirez | 10/10 | 1855 days | 5% |
| Claudi | 9/10 | 1885 days | 5% |
| Adam | 7/10 | 2005 days | 4% |
| James | 8/10 | 2036 days | 5% |
| Olivia | 8/10 | 2036 days | 5% |
| Crystal | 9/10 | 2189 days | 4% |
| Kate B | 10/10 | 2220 days | 4% |
| Critta | 10/10 | 2677 days | 3% |
| Rachel | 9/10 | 2736 days | 3% |
| Lauren Glass | 10/10 | 2798 days | 3% |
| Anton Gordon | 7/10 | 2828 days | 3% |
| Amul | 10/10 | 3012 days | 3% |
| Emma Guthrie | 8/10 | 3073 days | 2% |
| Georgia Gray | 7/10 | 3103 days | 2% |
| Belinda Du Plessis | 10/10 | 3104 days | 2% |
| Mikayla Candido | 6/10 | 3148 days | 2% |
| Michelle Smith | 8/10 | 3168 days | 2% |
| Laura | 6/10 | 3224 days | 2% |
| George Keiller | 4/10 | 3248 days | 1% |
| Jason Stalgis | 8/10 | 3459 days | 2% |
| Paul Smith | 8/10 | 3468 days | 2% |
| Tobias Krieghoff | 8/10 | 3564 days | 2% |
| Philipp Jahn | 9/10 | 3597 days | 1% |
| Michelle Smit | 7/10 | 3650 days | 1% |
| Chantal Heller | 9/10 | 3794 days | 1% |
| Urs Baumgartner | 9/10 | 3852 days | 1% |
| Matthias Turck | 10/10 | 3871 days | 1% |
| Marianne Leclerco | 10/10 | 3898 days | 1% |
| Timo von Wirth | 9/10 | 3910 days | 1% |
| Jonathan Briggs | 8/10 | 3922 days | 1% |
| Nikita Jones | 10/10 | 3923 days | 1% |
| Rebecca Can | 8/10 | 4045 days | 1% |
| Helen Ameis | 10/10 | 4113 days | 0% |
| Mike Merrick | 7/10 | 4199 days | 0% |
| Stephanie King | 8/10 | 4210 days | 0% |
| Thomas and Sonja | 10/10 | 4251 days | 0% |
| Jurgen Moors | 10/10 | 4263 days | 0% |
| Heather Kingston | 8/10 | 4289 days | 0% |
| Ron Clarke | 8/10 | 4320 days | 0% |
| Andrew Young | 10/10 | 4534 days | 1% |
| Sara Clausen | 9/10 | 4540 days | 1% |
| Philipp | 9/10 | 4574 days | 1% |
| Blue Bottle | 4/10 | 4593 days | 1% |
| kiwifamily2 | 7/10 | 4593 days | 1% |
| Juandflow | 8/10 | 4593 days | 1% |
| Ourlot | 10/10 | 4899 days | 1% |
| Loesje | 8/10 | 4899 days | 1% |
| lisa taylor | 8/10 | 4899 days | 1% |
| Will and Taylor | 8/10 | 4927 days | 1% |
| Regan Fairley | 9/10 | 4927 days | 1% |
| Jan and Pedi | 9/10 | 4980 days | 1% |
| Steven Hill | 9/10 | 5260 days | 1% |
| Samplonius | 8/10 | 5288 days | 1% |
| Claudia & Julian | 10/10 | 5291 days | 1% |
| S Tucker | 9/10 | 5344 days | 1% |
| colinrea | 10/10 | 5385 days | 1% |
| Rachel Cockroft | 9/10 | 5602 days | 1% |
| Danielle | 9/10 | 5608 days | 1% |
| Iain Campbell | 10/10 | 5608 days | 1% |
| Kendall | 8/10 | 5613 days | 1% |
| Boi Sagarra | 9/10 | 5613 days | 1% |
| joke | 8/10 | 5617 days | 1% |
| Lukis Haertel | 10/10 | 5655 days | 1% |
| iBert | 10/10 | 5658 days | 1% |
| Cymen Crick | 10/10 | 5903 days | 1% |
| hooperuk | 10/10 | 5964 days | 1% |
| timgr | 8/10 | 6070 days | 1% |
| jennyb | 9/10 | 6083 days | 1% |
| Mike | 8/10 | 6097 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.90% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.