Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
69 Valid Reviews
The Maitai Bay Campsite experience has a total of 69 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 69 valid reviews:
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 85.94% and is based on 69 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 69 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Belen Ramirez||10/10||24 days||100%|
|Kate B||10/10||389 days||76%|
|Lauren Glass||10/10||967 days||7%|
|Anton Gordon||7/10||997 days||6%|
|Emma Guthrie||8/10||1242 days||4%|
|Georgia Gray||7/10||1272 days||4%|
|Belinda Du Plessis||10/10||1273 days||4%|
|Mikayla Candido||6/10||1317 days||4%|
|Michelle Smith||8/10||1337 days||4%|
|George Keiller||4/10||1417 days||3%|
|Jason Stalgis||8/10||1628 days||4%|
|Paul Smith||8/10||1637 days||4%|
|Tobias Krieghoff||8/10||1733 days||3%|
|Philipp Jahn||9/10||1766 days||4%|
|Michelle Smit||7/10||1819 days||3%|
|Chantal Heller||9/10||1963 days||3%|
|Urs Baumgartner||9/10||2021 days||3%|
|Matthias Turck||10/10||2040 days||3%|
|Marianne Leclerco||10/10||2067 days||3%|
|Timo von Wirth||9/10||2079 days||3%|
|Jonathan Briggs||8/10||2091 days||2%|
|Nikita Jones||10/10||2092 days||3%|
|Rebecca Can||8/10||2214 days||2%|
|Helen Ameis||10/10||2282 days||2%|
|Mike Merrick||7/10||2368 days||2%|
|Stephanie King||8/10||2379 days||2%|
|Thomas and Sonja||10/10||2420 days||2%|
|Jurgen Moors||10/10||2432 days||2%|
|Heather Kingston||8/10||2458 days||2%|
|Ron Clarke||8/10||2489 days||2%|
|Andrew Young||10/10||2703 days||2%|
|Sara Clausen||9/10||2709 days||1%|
|Apsara Kunda||4/10||2762 days||1%|
|lisa taylor||8/10||3068 days||1%|
|Will and Taylor||8/10||3096 days||1%|
|Regan Fairley||9/10||3096 days||1%|
|Jan and Pedi||9/10||3149 days||1%|
|Steven Hill||9/10||3429 days||0%|
|Claudia & Julian||10/10||3460 days||0%|
|S Tucker||9/10||3513 days||0%|
|Rachel Cockroft||9/10||3771 days||1%|
|Iain Campbell||10/10||3777 days||1%|
|Boi Sagarra||9/10||3782 days||1%|
|Lukis Haertel||10/10||3824 days||1%|
|Cymen Crick||10/10||4072 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.