Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
66 Valid Reviews
The Maitai Bay Campsite experience has a total of 66 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 66 valid reviews:
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 85.91% and is based on 66 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 66 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Kate B||10/10||210 days||98%|
|Lauren Glass||10/10||788 days||21%|
|Anton Gordon||7/10||818 days||16%|
|Emma Guthrie||8/10||1063 days||5%|
|Georgia Gray||7/10||1093 days||5%|
|Belinda Du Plessis||10/10||1094 days||5%|
|Mikayla Candido||6/10||1138 days||4%|
|Michelle Smith||8/10||1158 days||5%|
|George Keiller||4/10||1238 days||4%|
|Jason Stalgis||8/10||1449 days||4%|
|Paul Smith||8/10||1458 days||4%|
|Tobias Krieghoff||8/10||1554 days||4%|
|Philipp Jahn||9/10||1587 days||4%|
|Michelle Smit||7/10||1639 days||4%|
|Chantal Heller||9/10||1784 days||4%|
|Urs Baumgartner||9/10||1842 days||4%|
|Matthias Turck||10/10||1861 days||4%|
|Marianne Leclerco||10/10||1888 days||3%|
|Timo von Wirth||9/10||1900 days||4%|
|Jonathan Briggs||8/10||1912 days||3%|
|Nikita Jones||10/10||1913 days||4%|
|Rebecca Can||8/10||2035 days||3%|
|Helen Ameis||10/10||2103 days||3%|
|Mike Merrick||7/10||2189 days||3%|
|Stephanie King||8/10||2200 days||3%|
|Thomas and Sonja||10/10||2241 days||3%|
|Jurgen Moors||10/10||2253 days||3%|
|Heather Kingston||8/10||2278 days||3%|
|Ron Clarke||8/10||2309 days||3%|
|Andrew Young||10/10||2524 days||2%|
|Sara Clausen||9/10||2530 days||2%|
|Apsara Kunda||4/10||2583 days||2%|
|lisa taylor||8/10||2889 days||1%|
|Will and Taylor||8/10||2917 days||1%|
|Regan Fairley||9/10||2917 days||2%|
|Jan and Pedi||9/10||2970 days||1%|
|Steven Hill||9/10||3250 days||1%|
|Claudia & Julian||10/10||3281 days||1%|
|S Tucker||9/10||3334 days||1%|
|Rachel Cockroft||9/10||3592 days||0%|
|Iain Campbell||10/10||3598 days||0%|
|Boi Sagarra||9/10||3603 days||0%|
|Lukis Haertel||10/10||3645 days||0%|
|Cymen Crick||10/10||3893 days||1%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.