Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kapowairua Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kapowairua Campsite

Valid Reviews

72 Valid Reviews

The Kapowairua Campsite experience has a total of 74 reviews. There are 72 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 72 valid reviews:

Rating Count Percentage
10/10 29
40%
9/10 20
28%
8/10 12
17%
7/10 2
3%
6/10 4
6%
5/10 2
3%
4/10 1
1%
3/10 1
1%
2/10 1
1%
1/10 0
0%

86.53% Average

The raw data average (mean) for all the Kapowairua Campsite valid reviews is 86.53% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

29 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 72 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 29 face-to-face reviews:

Rating Count Percentage
10/10 11
38%
9/10 9
31%
8/10 3
10%
7/10 1
3%
6/10 3
10%
5/10 0
0%
4/10 0
0%
3/10 1
3%
2/10 1
3%
1/10 0
0%

84.48% Average

The raw data average (mean) for all the Kapowairua Campsite face-to-face reviews is 84.48% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

83.30%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Bracken 8/10 71 days 100%
Celine 8/10 344 days 94%
Marianne 4/10 375 days 61%
Dina 9/10 436 days 90%
Tim 5/10 741 days 54%
Mari from UK 🇬🇧 9/10 741 days 70%
Rian Caccianiga 9/10 802 days 64%
Benjamin 10/10 833 days 62%
Candelaria 9/10 833 days 61%
Berthe 10/10 893 days 56%
Gstto 9/10 1137 days 32%
Leet 10/10 1289 days 22%
Dan 8/10 1563 days 9%
chel 9/10 1746 days 5%
Bluescruize 10/10 1836 days 5%
Sarah Coughlan 8/10 1957 days 5%
Robo 10/10 1988 days 5%
Marie 8/10 2233 days 4%
Adam 8/10 2233 days 4%
Feija 9/10 2263 days 4%
Lidia 10/10 2323 days 4%
Simon Mehana. 10/10 2477 days 4%
jennifer guertler 10/10 2508 days 4%
Paul Smith 9/10 2567 days 4%
Lizzie 7/10 2628 days 3%
Stefan Beiner 10/10 2628 days 3%
Georgia Gray 6/10 2903 days 3%
Mikayla Candido 10/10 2946 days 3%
Kathy Maslin 9/10 3058 days 3%
Laurie 8/10 3394 days 2%
Felix Bröder 10/10 3403 days 2%
Alizee Petit 9/10 3500 days 2%
Bill Milburn 10/10 3635 days 1%
D Naylor 10/10 3676 days 1%
Sebastian 10/10 3723 days 1%
Christine Slowiak 10/10 3845 days 1%
Katerina Hlavsova 10/10 3988 days 1%
Celia Nowak 10/10 4002 days 1%
Lea Karl 9/10 4046 days 1%
Sophie Huybrechts 9/10 4050 days 1%
Ron Clarke 9/10 4119 days 0%
Lagarde 6/10 4301 days 0%
Petra Albrchtoval 10/10 4326 days 0%
Maxime Ripoche 10/10 4343 days 0%
Markus 10/10 4345 days 0%
Cornelia Witte 9/10 4345 days 0%
Mike Leopard 8/10 4362 days 0%
Juandflow 5/10 4362 days 0%
Evian Bolz 7/10 4391 days 1%
Harel Cliad 6/10 4391 days 1%
Chen Levin 6/10 4391 days 1%
Heather Kingston 8/10 4392 days 1%
Audrey Ripoche 8/10 4675 days 1%
Rampon 10/10 4686 days 1%
Debiesse 10/10 4687 days 1%
Loesje 10/10 4699 days 1%
Jan & Jile 10/10 4704 days 1%
Fabian Brand 10/10 4720 days 1%
Will and Taylor 10/10 4727 days 1%
Nadine and Jan 9/10 4771 days 1%
Richard 10/10 5074 days 1%
Marie Dutron 10/10 5074 days 1%
Paul Weidenfeld 9/10 5080 days 1%
Sid 8/10 5185 days 1%
Barbara Probert 3/10 5414 days 1%
Javier Munoz 9/10 5423 days 1%
K & J Overton 9/10 5424 days 1%
Zenager 8/10 5431 days 1%
Julian Tiff 9/10 5445 days 1%
Mary 9/10 5797 days 1%
Yvonne German 10/10 5840 days 1%
Serge Yken 2/10 5911 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kapowairua Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.18% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.