Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kapowairua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
72 Valid Reviews
The Kapowairua Campsite experience has a total of 74 reviews. There are 72 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 72 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
40% |
| 9/10 | 20 |
|
28% |
| 8/10 | 12 |
|
17% |
| 7/10 | 2 |
|
3% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
86.53% Average
The raw data average (mean) for all the Kapowairua Campsite valid reviews is 86.53% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 72 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
38% |
| 9/10 | 9 |
|
31% |
| 8/10 | 3 |
|
10% |
| 7/10 | 1 |
|
3% |
| 6/10 | 3 |
|
10% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 1 |
|
3% |
| 1/10 | 0 |
|
0% |
84.48% Average
The raw data average (mean) for all the Kapowairua Campsite face-to-face reviews is 84.48% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
83.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Bracken | 8/10 | 49 days | 100% |
| Celine | 8/10 | 322 days | 94% |
| Marianne | 4/10 | 353 days | 62% |
| Dina | 9/10 | 414 days | 91% |
| Tim | 5/10 | 719 days | 55% |
| Mari from UK 🇬🇧 | 9/10 | 719 days | 71% |
| Rian Caccianiga | 9/10 | 780 days | 66% |
| Benjamin | 10/10 | 811 days | 64% |
| Candelaria | 9/10 | 811 days | 63% |
| Berthe | 10/10 | 872 days | 58% |
| Gstto | 9/10 | 1115 days | 34% |
| Leet | 10/10 | 1268 days | 23% |
| Dan | 8/10 | 1541 days | 10% |
| chel | 9/10 | 1724 days | 6% |
| Bluescruize | 10/10 | 1814 days | 5% |
| Sarah Coughlan | 8/10 | 1936 days | 5% |
| Robo | 10/10 | 1967 days | 5% |
| Marie | 8/10 | 2211 days | 4% |
| Adam | 8/10 | 2211 days | 4% |
| Feija | 9/10 | 2241 days | 4% |
| Lidia | 10/10 | 2302 days | 4% |
| Simon Mehana. | 10/10 | 2455 days | 4% |
| jennifer guertler | 10/10 | 2486 days | 4% |
| Paul Smith | 9/10 | 2545 days | 4% |
| Lizzie | 7/10 | 2606 days | 3% |
| Stefan Beiner | 10/10 | 2606 days | 4% |
| Georgia Gray | 6/10 | 2881 days | 3% |
| Mikayla Candido | 10/10 | 2924 days | 3% |
| Kathy Maslin | 9/10 | 3037 days | 3% |
| Laurie | 8/10 | 3372 days | 2% |
| Felix Bröder | 10/10 | 3382 days | 2% |
| Alizee Petit | 9/10 | 3479 days | 2% |
| Bill Milburn | 10/10 | 3613 days | 2% |
| D Naylor | 10/10 | 3654 days | 1% |
| Sebastian | 10/10 | 3701 days | 1% |
| Christine Slowiak | 10/10 | 3824 days | 1% |
| Katerina Hlavsova | 10/10 | 3966 days | 1% |
| Celia Nowak | 10/10 | 3980 days | 1% |
| Lea Karl | 9/10 | 4024 days | 1% |
| Sophie Huybrechts | 9/10 | 4028 days | 1% |
| Ron Clarke | 9/10 | 4097 days | 1% |
| Lagarde | 6/10 | 4279 days | 0% |
| Petra Albrchtoval | 10/10 | 4304 days | 0% |
| Maxime Ripoche | 10/10 | 4321 days | 0% |
| Markus | 10/10 | 4323 days | 0% |
| Cornelia Witte | 9/10 | 4323 days | 0% |
| Mike Leopard | 8/10 | 4340 days | 0% |
| Juandflow | 5/10 | 4340 days | 0% |
| Evian Bolz | 7/10 | 4369 days | 0% |
| Harel Cliad | 6/10 | 4369 days | 0% |
| Chen Levin | 6/10 | 4369 days | 0% |
| Heather Kingston | 8/10 | 4370 days | 0% |
| Audrey Ripoche | 8/10 | 4653 days | 1% |
| Rampon | 10/10 | 4664 days | 1% |
| Debiesse | 10/10 | 4665 days | 1% |
| Loesje | 10/10 | 4677 days | 1% |
| Jan & Jile | 10/10 | 4682 days | 1% |
| Fabian Brand | 10/10 | 4698 days | 1% |
| Will and Taylor | 10/10 | 4705 days | 1% |
| Nadine and Jan | 9/10 | 4749 days | 1% |
| Richard | 10/10 | 5052 days | 1% |
| Marie Dutron | 10/10 | 5052 days | 1% |
| Paul Weidenfeld | 9/10 | 5058 days | 1% |
| Sid | 8/10 | 5163 days | 1% |
| Barbara Probert | 3/10 | 5392 days | 1% |
| Javier Munoz | 9/10 | 5401 days | 1% |
| K & J Overton | 9/10 | 5402 days | 1% |
| Zenager | 8/10 | 5409 days | 1% |
| Julian Tiff | 9/10 | 5423 days | 1% |
| Mary | 9/10 | 5775 days | 1% |
| Yvonne German | 10/10 | 5818 days | 1% |
| Serge Yken | 2/10 | 5889 days | 0% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kapowairua Campsite does not meet the criteria for any of these adjustments to apply.
2.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.