Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kapowairua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
72 Valid Reviews
The Kapowairua Campsite experience has a total of 74 reviews. There are 72 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 72 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
40% |
| 9/10 | 20 |
|
28% |
| 8/10 | 12 |
|
17% |
| 7/10 | 2 |
|
3% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
86.53% Average
The raw data average (mean) for all the Kapowairua Campsite valid reviews is 86.53% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
29 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 72 valid reviews, the experience has 29 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 29 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
38% |
| 9/10 | 9 |
|
31% |
| 8/10 | 3 |
|
10% |
| 7/10 | 1 |
|
3% |
| 6/10 | 3 |
|
10% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
3% |
| 2/10 | 1 |
|
3% |
| 1/10 | 0 |
|
0% |
84.48% Average
The raw data average (mean) for all the Kapowairua Campsite face-to-face reviews is 84.48% and is based on 29 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
82.35%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Bracken | 8/10 | 284 days | 100% |
| Celine | 8/10 | 557 days | 86% |
| Marianne | 4/10 | 588 days | 56% |
| Dina | 9/10 | 649 days | 80% |
| Tim | 5/10 | 954 days | 39% |
| Mari from UK 🇬🇧 | 9/10 | 954 days | 51% |
| Rian Caccianiga | 9/10 | 1015 days | 45% |
| Benjamin | 10/10 | 1046 days | 42% |
| Candelaria | 9/10 | 1046 days | 42% |
| Berthe | 10/10 | 1107 days | 37% |
| Gstto | 9/10 | 1350 days | 19% |
| Leet | 10/10 | 1503 days | 12% |
| Dan | 8/10 | 1776 days | 5% |
| chel | 9/10 | 1959 days | 5% |
| Bluescruize | 10/10 | 2049 days | 5% |
| Sarah Coughlan | 8/10 | 2171 days | 4% |
| Robo | 10/10 | 2202 days | 4% |
| Marie | 8/10 | 2446 days | 4% |
| Adam | 8/10 | 2446 days | 4% |
| Feija | 9/10 | 2476 days | 4% |
| Lidia | 10/10 | 2537 days | 4% |
| Simon Mehana. | 10/10 | 2690 days | 3% |
| jennifer guertler | 10/10 | 2721 days | 3% |
| Paul Smith | 9/10 | 2780 days | 3% |
| Lizzie | 7/10 | 2841 days | 3% |
| Stefan Beiner | 10/10 | 2841 days | 3% |
| Georgia Gray | 6/10 | 3116 days | 2% |
| Mikayla Candido | 10/10 | 3159 days | 2% |
| Kathy Maslin | 9/10 | 3272 days | 2% |
| Laurie | 8/10 | 3607 days | 1% |
| Felix Bröder | 10/10 | 3617 days | 1% |
| Alizee Petit | 9/10 | 3714 days | 1% |
| Bill Milburn | 10/10 | 3848 days | 1% |
| D Naylor | 10/10 | 3889 days | 1% |
| Sebastian | 10/10 | 3936 days | 1% |
| Christine Slowiak | 10/10 | 4059 days | 1% |
| Katerina Hlavsova | 10/10 | 4201 days | 0% |
| Celia Nowak | 10/10 | 4215 days | 0% |
| Lea Karl | 9/10 | 4259 days | 0% |
| Sophie Huybrechts | 9/10 | 4263 days | 0% |
| Ron Clarke | 9/10 | 4332 days | 0% |
| Lagarde | 6/10 | 4514 days | 1% |
| Petra Albrchtoval | 10/10 | 4539 days | 1% |
| Maxime Ripoche | 10/10 | 4556 days | 1% |
| Markus | 10/10 | 4558 days | 1% |
| Cornelia Witte | 9/10 | 4558 days | 1% |
| Mike Leopard | 8/10 | 4575 days | 1% |
| Juandflow | 5/10 | 4575 days | 1% |
| Evian Bolz | 7/10 | 4604 days | 1% |
| Harel Cliad | 6/10 | 4604 days | 1% |
| Chen Levin | 6/10 | 4604 days | 1% |
| Heather Kingston | 8/10 | 4605 days | 1% |
| Audrey Ripoche | 8/10 | 4888 days | 1% |
| Rampon | 10/10 | 4899 days | 1% |
| Debiesse | 10/10 | 4900 days | 1% |
| Loesje | 10/10 | 4912 days | 1% |
| Jan & Jile | 10/10 | 4917 days | 1% |
| Fabian Brand | 10/10 | 4933 days | 1% |
| Will and Taylor | 10/10 | 4940 days | 1% |
| Nadine and Jan | 9/10 | 4984 days | 1% |
| Richard | 10/10 | 5287 days | 1% |
| Marie Dutron | 10/10 | 5287 days | 1% |
| Paul Weidenfeld | 9/10 | 5293 days | 1% |
| Sid | 8/10 | 5398 days | 1% |
| Barbara Probert | 3/10 | 5627 days | 0% |
| Javier Munoz | 9/10 | 5636 days | 1% |
| K & J Overton | 9/10 | 5637 days | 1% |
| Zenager | 8/10 | 5644 days | 1% |
| Julian Tiff | 9/10 | 5658 days | 1% |
| Mary | 9/10 | 6010 days | 1% |
| Yvonne German | 10/10 | 6053 days | 1% |
| Serge Yken | 2/10 | 6124 days | 0% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kapowairua Campsite does not meet the criteria for any of these adjustments to apply.
2.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.