Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Canoe & Kayak Bop.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
61 Valid Reviews
The Canoe & Kayak Bop experience has a total of 61 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 61 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 54 |
|
89% |
| 9/10 | 6 |
|
10% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
98.69% Average
The raw data average (mean) for all the Canoe & Kayak Bop valid reviews is 98.69% and is based on 61 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
98.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Carson | 10/10 | 4909 days | 100% |
| Patrizia | 10/10 | 5152 days | 100% |
| _L_e_e_ | 10/10 | 5183 days | 100% |
| carolthompson | 10/10 | 5183 days | 100% |
| lauraporter | 9/10 | 5214 days | 50% |
| lyndai | 10/10 | 5214 days | 100% |
| brucie998 | 10/10 | 5305 days | 100% |
| MaggieYChaChi | 10/10 | 5305 days | 100% |
| jlwarn | 10/10 | 5489 days | 100% |
| gazzann | 10/10 | 5517 days | 100% |
| nmclellan | 9/10 | 5548 days | 50% |
| Lizid | 10/10 | 5548 days | 100% |
| Sean Plane | 10/10 | 5579 days | 100% |
| lcocch | 10/10 | 5579 days | 100% |
| jenniewren | 10/10 | 5579 days | 100% |
| bezwez | 10/10 | 5579 days | 100% |
| rambo_180 | 9/10 | 5579 days | 50% |
| beecher | 10/10 | 5579 days | 100% |
| alexiap | 9/10 | 5609 days | 50% |
| Jands531 | 9/10 | 5640 days | 50% |
| Trouts | 10/10 | 5640 days | 100% |
| irezni1 | 10/10 | 5670 days | 100% |
| mrsid | 10/10 | 5670 days | 100% |
| maayang | 10/10 | 5670 days | 100% |
| McLarens | 10/10 | 5701 days | 100% |
| macdee9 | 10/10 | 5762 days | 100% |
| vinniensarah | 10/10 | 5793 days | 100% |
| KaraS | 10/10 | 5793 days | 100% |
| Rob Bathgate | 10/10 | 5823 days | 100% |
| Geoff and Jacq | 10/10 | 5882 days | 100% |
| Joanne Cowan | 10/10 | 5882 days | 100% |
| Joanne W. | 10/10 | 5882 days | 100% |
| Richard Roodt | 10/10 | 5913 days | 100% |
| SCorb | 10/10 | 5944 days | 100% |
| Jim De Maria | 10/10 | 5944 days | 100% |
| Riah King-Wall | 10/10 | 5944 days | 100% |
| Nicola Jones | 9/10 | 5944 days | 50% |
| tambralyn suhler | 10/10 | 5974 days | 100% |
| WSBHuntly | 10/10 | 5974 days | 100% |
| jessbcz23 | 10/10 | 6005 days | 100% |
| James Thomas | 10/10 | 6035 days | 100% |
| Andrea Penellum | 10/10 | 6066 days | 100% |
| Ella Hussey | 10/10 | 6066 days | 100% |
| val723 | 8/10 | 6066 days | 0% |
| throughpass88 | 10/10 | 6066 days | 100% |
| Laura Potts | 10/10 | 6066 days | 100% |
| Tim Page | 10/10 | 6188 days | 100% |
| Adele Barber | 10/10 | 6188 days | 100% |
| Spanky | 10/10 | 6188 days | 100% |
| Robyn Sheehan | 10/10 | 6219 days | 100% |
| LeeRowe | 10/10 | 6219 days | 100% |
| jjohnsonpesenti | 10/10 | 6219 days | 100% |
| Gillian Gower | 10/10 | 6219 days | 100% |
| anette brown | 10/10 | 6247 days | 100% |
| jacky | 10/10 | 6247 days | 100% |
| Bryan Colman | 10/10 | 6247 days | 100% |
| paul north | 10/10 | 6278 days | 100% |
| Julie Batten | 10/10 | 6278 days | 100% |
| mark fulton | 10/10 | 6339 days | 100% |
| rosco351 | 10/10 | 6370 days | 100% |
| Jennifer Roberts | 10/10 | 6370 days | 100% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Canoe & Kayak Bop experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.03% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Canoe & Kayak Bop experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Canoe & Kayak Bop experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.97% |
| 198 | -3.99% |
| 199 | -4.01% |
| 200 | -4.03% |
| 201 | -4.05% |
| 202 | -4.07% |
| 203 | -4.09% |
| … | … |
0.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.