Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Harwoods Hole.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Harwoods Hole

Valid Reviews

46 Valid Reviews

The Harwoods Hole experience has a total of 46 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 46 valid reviews:

Rating Count Percentage
10/10 15
33%
9/10 15
33%
8/10 9
20%
7/10 4
9%
6/10 1
2%
5/10 2
4%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.17% Average

The raw data average (mean) for all the Harwoods Hole valid reviews is 87.17% and is based on 46 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

39 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 46 valid reviews, the experience has 39 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 39 face-to-face reviews:

Rating Count Percentage
10/10 14
36%
9/10 13
33%
8/10 6
15%
7/10 4
10%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.21% Average

The raw data average (mean) for all the Harwoods Hole face-to-face reviews is 88.21% and is based on 39 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.94%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Susanne 5/10 719 days 100%
Sandra Marangi 9/10 1743 days 16%
Matthias Wohlegamuth 7/10 1743 days 14%
Anna Wooster 10/10 1745 days 16%
Theo Macer 10/10 1746 days 16%
Natasha 7/10 1767 days 14%
Evelyn Rloeh 8/10 1796 days 15%
Rulp Niet 9/10 1796 days 15%
Luke 8/10 1796 days 15%
Eline-Jessica van der Hoeven 8/10 1813 days 15%
Jenna Kuittinen 7/10 2039 days 12%
Jari Kahelin 7/10 2039 days 12%
Ellie Perkin 8/10 2044 days 13%
George Bellwood 9/10 2050 days 13%
Sarah Dorsett 10/10 2050 days 13%
Lauren Dinnage 9/10 2059 days 13%
Josh Symons 6/10 2066 days 11%
Ellen Holmgren 10/10 2067 days 13%
Natasha Harbinson 8/10 2077 days 12%
Anaelle Morand 9/10 2096 days 13%
Iris Kerbler 9/10 2103 days 13%
Thorbeu Scholz 9/10 2104 days 13%
Jitka and Matej 9/10 2132 days 12%
Max Brunner 9/10 2142 days 12%
Ron Web 10/10 2180 days 12%
Jan Suoboda 10/10 2645 days 8%
Anja Weppler 10/10 2757 days 7%
Friederike Kranzin 10/10 2797 days 7%
Sophia 10/10 2803 days 7%
Jakob 9/10 2803 days 7%
Dana 10/10 2808 days 6%
Elena Goschia 9/10 2816 days 6%
Jesse Flynn 10/10 2825 days 6%
kamil Benes 10/10 2846 days 6%
Anne Schneider 10/10 2854 days 6%
Miranda 9/10 3132 days 4%
Janicha Blumenthal 10/10 3534 days 0%
Weez18 8/10 3855 days 3%
Lillian van Wegen 8/10 3874 days 3%
Victor Lewis 8/10 3883 days 3%
Senel 10/10 4258 days 4%
Uwe Rieper 9/10 4278 days 4%
Tait Suridge 9/10 4352 days 4%
Vivienne O'Reilly 5/10 4364 days 3%
Clem 9/10 4468 days 4%
Mike Howe 8/10 5041 days 3%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Harwoods Hole does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

81%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.