Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Harwoods Hole.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Harwoods Hole

Valid Reviews

46 Valid Reviews

The Harwoods Hole experience has a total of 46 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 46 valid reviews:

Rating Count Percentage
10/10 15
33%
9/10 15
33%
8/10 9
20%
7/10 4
9%
6/10 1
2%
5/10 2
4%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.17% Average

The raw data average (mean) for all the Harwoods Hole valid reviews is 87.17% and is based on 46 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

39 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 46 valid reviews, the experience has 39 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 39 face-to-face reviews:

Rating Count Percentage
10/10 14
36%
9/10 13
33%
8/10 6
15%
7/10 4
10%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.21% Average

The raw data average (mean) for all the Harwoods Hole face-to-face reviews is 88.21% and is based on 39 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

74.40%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Susanne 5/10 211 days 75.29 100%
Sandra Marangi 9/10 1235 days true 4.73 6%
Matthias Wohlegamuth 7/10 1235 days true 4.3 6%
Anna Wooster 10/10 1237 days true 4.72 6%
Theo Macer 10/10 1238 days true 4.72 6%
Natasha 7/10 1259 days true 4.26 6%
Evelyn Rloeh 8/10 1288 days true 4.39 6%
Rulp Niet 9/10 1288 days true 4.62 6%
Luke 8/10 1288 days true 4.39 6%
Eline-Jessica van der Hoeven 8/10 1305 days 4.36 6%
Jenna Kuittinen 7/10 1531 days true 3.77 5%
Jari Kahelin 7/10 1531 days true 3.77 5%
Ellie Perkin 8/10 1536 days true 3.93 5%
George Bellwood 9/10 1542 days true 4.13 5%
Sarah Dorsett 10/10 1542 days true 4.13 5%
Lauren Dinnage 9/10 1551 days true 4.11 5%
Josh Symons 6/10 1558 days true 3.4 5%
Ellen Holmgren 10/10 1559 days true 4.09 5%
Natasha Harbinson 8/10 1569 days true 3.87 5%
Anaelle Morand 9/10 1588 days 4.04 5%
Iris Kerbler 9/10 1595 days true 4.02 5%
Thorbeu Scholz 9/10 1596 days true 4.02 5%
Jitka and Matej 9/10 1624 days true 3.96 5%
Max Brunner 9/10 1634 days 3.95 5%
Ron Web 10/10 1672 days 3.87 5%
Jan Suoboda 10/10 2137 days true 2.96 4%
Anja Weppler 10/10 2249 days true 2.74 4%
Friederike Kranzin 10/10 2289 days true 2.66 4%
Sophia 10/10 2295 days true 2.65 4%
Jakob 9/10 2295 days true 2.65 4%
Dana 10/10 2300 days true 2.64 4%
Elena Goschia 9/10 2308 days true 2.63 3%
Jesse Flynn 10/10 2317 days true 2.61 3%
kamil Benes 10/10 2338 days true 2.57 3%
Anne Schneider 10/10 2346 days true 2.55 3%
Miranda 9/10 2624 days true 2.01 3%
Janicha Blumenthal 10/10 3026 days true 1.22 2%
Weez18 8/10 3347 days 0.56 1%
Lillian van Wegen 8/10 3366 days true 0.53 1%
Victor Lewis 8/10 3375 days true 0.51 1%
Senel 10/10 3750 days true 0.0 0%
Uwe Rieper 9/10 3770 days true 0.0 0%
Tait Suridge 9/10 3844 days true 0.0 0%
Vivienne O'Reilly 5/10 3856 days true 0.0 0%
Clem 9/10 3960 days true 0.0 0%
Mike Howe 8/10 4533 days 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Harwoods Hole does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

74%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.