Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Harwoods Hole.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Harwoods Hole

Valid Reviews

45 Valid Reviews

The Harwoods Hole experience has a total of 45 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 45 valid reviews:

Rating Count Percentage
10/10 15
33%
9/10 15
33%
8/10 9
20%
7/10 4
9%
6/10 1
2%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.00% Average

The raw data average (mean) for all the Harwoods Hole valid reviews is 88.00% and is based on 45 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

39 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 45 valid reviews, the experience has 39 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 39 face-to-face reviews:

Rating Count Percentage
10/10 14
36%
9/10 13
33%
8/10 6
15%
7/10 4
10%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.21% Average

The raw data average (mean) for all the Harwoods Hole face-to-face reviews is 88.21% and is based on 39 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Sandra Marangi 9/10 950 days true 8.33 100%
Matthias Wohlegamuth 7/10 950 days true 7.58 91%
Anna Wooster 10/10 952 days true 8.24 99%
Theo Macer 10/10 953 days true 8.2 98%
Natasha 7/10 974 days true 6.66 79%
Evelyn Rloeh 8/10 1003 days true 6.02 72%
Rulp Niet 9/10 1003 days true 6.34 76%
Luke 8/10 1003 days true 6.02 72%
Eline-Jessica van der Hoeven 8/10 1020 days 5.6 66%
Jenna Kuittinen 7/10 1246 days true 4.34 51%
Jari Kahelin 7/10 1246 days true 4.34 51%
Ellie Perkin 8/10 1251 days true 4.52 53%
George Bellwood 9/10 1257 days true 4.75 56%
Sarah Dorsett 10/10 1257 days true 4.75 56%
Lauren Dinnage 9/10 1266 days true 4.74 56%
Josh Symons 6/10 1273 days true 3.93 46%
Ellen Holmgren 10/10 1274 days true 4.73 56%
Natasha Harbinson 8/10 1284 days true 4.48 53%
Anaelle Morand 9/10 1303 days 4.68 55%
Iris Kerbler 9/10 1310 days true 4.67 55%
Thorbeu Scholz 9/10 1311 days true 4.67 55%
Jitka and Matej 9/10 1339 days true 4.63 55%
Max Brunner 9/10 1349 days 4.61 54%
Ron Web 10/10 1387 days 4.56 54%
Jan Suoboda 10/10 1852 days true 3.85 45%
Anja Weppler 10/10 1964 days true 3.68 43%
Friederike Kranzin 10/10 2004 days true 3.62 42%
Sophia 10/10 2010 days true 3.61 42%
Jakob 9/10 2010 days true 3.61 42%
Dana 10/10 2015 days true 3.6 42%
Elena Goschia 9/10 2023 days true 3.59 42%
Jesse Flynn 10/10 2032 days true 3.57 42%
kamil Benes 10/10 2053 days true 3.54 41%
Anne Schneider 10/10 2061 days true 3.53 41%
Miranda 9/10 2339 days true 3.11 36%
Janicha Blumenthal 10/10 2741 days true 2.49 28%
Weez18 8/10 3062 days 1.91 21%
Lillian van Wegen 8/10 3081 days true 1.88 21%
Victor Lewis 8/10 3090 days true 1.87 21%
Senel 10/10 3465 days true 1.39 15%
Uwe Rieper 9/10 3485 days true 1.36 14%
Tait Suridge 9/10 3559 days true 1.25 13%
Vivienne O'Reilly 5/10 3571 days true 1.0 10%
Clem 9/10 3675 days true 1.07 11%
Mike Howe 8/10 4248 days 0.19 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Harwoods Hole does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

88%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.