Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kepler Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kepler Track
Valid Reviews
198 Valid Reviews
The Kepler Track experience has a total of 201 reviews. There are 198 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
30% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.37% Average
The raw data average (mean) for all the Kepler Track valid reviews is 87.37% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
194 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 194 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 194 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
29% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Kepler Track face-to-face reviews is 87.11% and is based on 194 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Ashmore | 10/10 | 3434 days | 100% |
| Tom | 9/10 | 3452 days | 97% |
| Laureri Foster | 10/10 | 3464 days | 96% |
| Tomas Kotul | 8/10 | 3473 days | 93% |
| Dubrulle | 8/10 | 3530 days | 86% |
| Sabrina Kulikar | 7/10 | 3541 days | 80% |
| Lieke vol Velde | 8/10 | 3544 days | 85% |
| Olde Vogel | 9/10 | 3544 days | 86% |
| Elien Dauwe | 9/10 | 3549 days | 85% |
| Simon Dauwe | 9/10 | 3549 days | 85% |
| Mona Uttendorf | 8/10 | 3549 days | 84% |
| Luke | 8/10 | 3554 days | 83% |
| Kat | 9/10 | 3554 days | 84% |
| Nanda Dyke | 9/10 | 3556 days | 84% |
| Justine Langero | 8/10 | 3574 days | 81% |
| Thomas | 8/10 | 3574 days | 81% |
| Thomas Nolwenn | 9/10 | 3577 days | 82% |
| Nele Foerske | 9/10 | 3790 days | 56% |
| Leopold Kern | 9/10 | 3790 days | 56% |
| Matej Trampzer | 9/10 | 3796 days | 55% |
| Rebecca Grant | 10/10 | 3799 days | 56% |
| Sarah Grant | 9/10 | 3799 days | 55% |
| Holly Cooper | 8/10 | 3799 days | 54% |
| Josh Legge | 8/10 | 3801 days | 54% |
| Leonie Kaufmann | 9/10 | 3801 days | 55% |
| Selina | 8/10 | 3809 days | 53% |
| Radim Halasz | 8/10 | 3812 days | 53% |
| Katerina Vobecka | 9/10 | 3812 days | 53% |
| Jiri Sojka | 9/10 | 3812 days | 53% |
| Jana Formankoua | 10/10 | 3812 days | 54% |
| Rossella | 7/10 | 3813 days | 49% |
| Johannes Eisel | 10/10 | 3814 days | 54% |
| Alexander Mattea | 8/10 | 3814 days | 52% |
| Anouk Jongsma | 7/10 | 3815 days | 49% |
| Lukas Havlicek | 7/10 | 3821 days | 48% |
| Art Ruisenor | 10/10 | 3821 days | 53% |
| Matias Santos | 10/10 | 3823 days | 53% |
| Munne | 9/10 | 3826 days | 52% |
| Kim | 9/10 | 3827 days | 52% |
| Stephanie Pope | 9/10 | 3833 days | 51% |
| Mia Gaynor | 10/10 | 3839 days | 51% |
| magdalena gomez haedo | 10/10 | 3843 days | 50% |
| Brandon Patton | 10/10 | 3859 days | 48% |
| Anais Boileau | 10/10 | 3891 days | 44% |
| Martin Bakker | 9/10 | 3895 days | 43% |
| Kelsey Austin | 9/10 | 3897 days | 43% |
| Thomas Stuber | 9/10 | 3898 days | 43% |
| Ludo and Cha | 9/10 | 3902 days | 42% |
| Falko | 10/10 | 3911 days | 42% |
| Till | 10/10 | 3911 days | 42% |
| Alan West | 10/10 | 3911 days | 42% |
| Coralie Ambrosino | 9/10 | 4170 days | 10% |
| Katharina Block | 7/10 | 4173 days | 8% |
| Annika Fletemeyer | 7/10 | 4173 days | 8% |
| Tarillon Family | 9/10 | 4173 days | 10% |
| Martin Kroek | 8/10 | 4217 days | 4% |
| Manuela Opprecht | 10/10 | 4222 days | 4% |
| Judi Gilchrist | 10/10 | 4234 days | 3% |
| Samuel Tohko | 10/10 | 4256 days | 0% |
| Nikolas Gut | 8/10 | 4515 days | 46% |
| Anja Weppler | 9/10 | 4515 days | 46% |
| Charlotte | 7/10 | 4519 days | 43% |
| Vuillermet | 3/10 | 4519 days | 19% |
| Annika Marz | 9/10 | 4540 days | 46% |
| Julian Zeissler | 7/10 | 4540 days | 43% |
| Daniel Robledo | 9/10 | 4549 days | 46% |
| Maria Camen Santos Lopez | 10/10 | 4549 days | 47% |
| Linus Larsson | 9/10 | 4554 days | 46% |
| Radana Dlouha | 10/10 | 4554 days | 47% |
| Maria = Moller Hansen | 8/10 | 4559 days | 46% |
| Mike Gemmill | 10/10 | 4559 days | 47% |
| Marion Busch | 10/10 | 4563 days | 47% |
| Natalie Boehm | 7/10 | 4564 days | 43% |
| Steffen | 8/10 | 4564 days | 46% |
| Thomas Zilio | 8/10 | 4565 days | 46% |
| Tobias Gehring | 8/10 | 4567 days | 46% |
| Felix Brettner | 8/10 | 4567 days | 46% |
| Eugen Lehner | 8/10 | 4567 days | 46% |
| Max Stein | 7/10 | 4567 days | 43% |
| Simon Tanguy | 7/10 | 4567 days | 43% |
| David Krasner | 9/10 | 4573 days | 46% |
| G Ballard | 8/10 | 4574 days | 46% |
| F Ballard | 9/10 | 4574 days | 46% |
| Alexis Redor | 6/10 | 4579 days | 38% |
| Ludvig Fagerstrom | 7/10 | 4595 days | 43% |
| Johanna Bak | 8/10 | 4595 days | 46% |
| Doran Swartz | 10/10 | 4597 days | 47% |
| Guy David | 9/10 | 4597 days | 46% |
| Martin Thibaut | 10/10 | 4599 days | 47% |
| Daryl | 10/10 | 4602 days | 47% |
| Alex | 10/10 | 4607 days | 47% |
| Omri Ifrsh | 9/10 | 4888 days | 46% |
| Jiri van Straelper | 8/10 | 4900 days | 46% |
| Lea Scheuvens | 10/10 | 4903 days | 47% |
| Luise Fuchs | 8/10 | 4903 days | 46% |
| Cervenka Jaroslav | 10/10 | 4905 days | 47% |
| Christian | 7/10 | 4906 days | 43% |
| Joshua Perry | 10/10 | 4909 days | 47% |
| Molly Ladd | 9/10 | 4909 days | 46% |
| Sabisch Moritz | 8/10 | 4913 days | 46% |
| Karina Gratz | 9/10 | 4917 days | 46% |
| Justin Leest | 10/10 | 4917 days | 47% |
| Jacob Bernhardt | 10/10 | 4918 days | 47% |
| Patrick O'Connell | 10/10 | 4923 days | 47% |
| Veronica and Jordi | 7/10 | 4932 days | 43% |
| Alex Laidlaw | 10/10 | 5010 days | 47% |
| Oliver Kalmbach | 9/10 | 5012 days | 46% |
| Stuart Arrol | 8/10 | 5243 days | 46% |
| Anna | 10/10 | 5245 days | 47% |
| Monika Kneidl | 10/10 | 5253 days | 47% |
| Les Barnes | 8/10 | 5287 days | 46% |
| Carolee Webster | 10/10 | 5287 days | 47% |
| Beeny | 6/10 | 5288 days | 38% |
| Karin | 9/10 | 5290 days | 46% |
| Ken | 7/10 | 5291 days | 43% |
| Uwe Henze | 8/10 | 5292 days | 46% |
| John A Jerome | 9/10 | 5293 days | 46% |
| Cindy & Glen Kerunsky | 10/10 | 5294 days | 47% |
| Fannette Peyreplane | 10/10 | 5295 days | 47% |
| Nikita Sue | 9/10 | 5300 days | 46% |
| Francis Corrigan | 8/10 | 5308 days | 46% |
| Monika & Roger | 9/10 | 5320 days | 46% |
| Jackie & Ray | 8/10 | 5320 days | 46% |
| Harry Simpson | 9/10 | 5376 days | 46% |
| Berry | 9/10 | 5380 days | 46% |
| Jasmin Loeffler | 9/10 | 5589 days | 46% |
| Faith Whitcraft | 8/10 | 5621 days | 46% |
| R Tearle | 9/10 | 5622 days | 46% |
| Sarah and Uli Glas | 10/10 | 5624 days | 47% |
| Anezka Hlavacova | 6/10 | 5627 days | 38% |
| Marii Joekalda | 10/10 | 5627 days | 47% |
| Chrissy Crebas | 8/10 | 5629 days | 46% |
| noname | 8/10 | 5629 days | 46% |
| Dave Lidgard | 9/10 | 5631 days | 46% |
| Martin Vitiello | 9/10 | 5634 days | 46% |
| Stefan Mudl | 7/10 | 5634 days | 43% |
| Tara Koenig | 7/10 | 5635 days | 43% |
| Rebecca Johnston | 10/10 | 5635 days | 47% |
| Fabrizio Consolini | 10/10 | 5635 days | 47% |
| Bruce & Elaine Chote | 9/10 | 5636 days | 46% |
| Javier Munoz | 9/10 | 5637 days | 46% |
| Lisa Lovebarge | 9/10 | 5638 days | 46% |
| Susan Herd | 9/10 | 5639 days | 46% |
| Alan Munday | 9/10 | 5642 days | 46% |
| Silvia Schmutz | 10/10 | 5644 days | 47% |
| Grumbach | 9/10 | 5647 days | 46% |
| Andreas Fritesche | 10/10 | 5647 days | 47% |
| Geert Van Tittelboom | 9/10 | 5648 days | 46% |
| Camilla Andersson | 8/10 | 5649 days | 46% |
| Manfred & Gabi | 9/10 | 5655 days | 46% |
| Martin Current | 8/10 | 5659 days | 46% |
| James Jackson | 9/10 | 5662 days | 46% |
| Cheryl | 8/10 | 5662 days | 46% |
| Nataly Loewidt | 6/10 | 5664 days | 38% |
| Martin L | 10/10 | 5665 days | 47% |
| Ainoa Salazar Lozano | 7/10 | 5665 days | 43% |
| Doris Neuber | 10/10 | 5671 days | 47% |
| Chris | 9/10 | 5922 days | 46% |
| Sabine | 10/10 | 5922 days | 47% |
| Dud Grossmann | 10/10 | 5926 days | 47% |
| Kevin & Chris | 8/10 | 5942 days | 46% |
| philaus | 8/10 | 5978 days | 46% |
| Jess | 10/10 | 5983 days | 47% |
| Martina Pankova | 10/10 | 5984 days | 47% |
| Margie | 10/10 | 5987 days | 47% |
| Bob Lenihan | 10/10 | 5995 days | 47% |
| Russell & Barbara Gilmour | 9/10 | 5995 days | 46% |
| Einar | 9/10 | 5997 days | 46% |
| Dutertre Annaboue | 8/10 | 6010 days | 46% |
| Nicky and Andy Prescott | 9/10 | 6011 days | 46% |
| Colby Smythe | 10/10 | 6012 days | 47% |
| Richard | 9/10 | 6013 days | 46% |
| Hans Suess | 9/10 | 6015 days | 46% |
| John Cox | 6/10 | 6015 days | 38% |
| Matthiis & Femke | 8/10 | 6016 days | 46% |
| Sheila Morgan | 9/10 | 6018 days | 46% |
| M Sicard | 9/10 | 6019 days | 46% |
| Ilst De | 8/10 | 6022 days | 46% |
| A Southwood | 8/10 | 6031 days | 46% |
| Thomas Stopp | 8/10 | 6037 days | 46% |
| BenH | 10/10 | 6037 days | 47% |
| Jessica | 8/10 | 6042 days | 46% |
| Anne Heriot | 10/10 | 6049 days | 47% |
| foucherm | 7/10 | 6092 days | 43% |
| Stefan Lua | 10/10 | 6101 days | 47% |
| anne p | 8/10 | 6122 days | 46% |
| Peter and Dianne McKinnon | 10/10 | 6122 days | 47% |
| HansH1 | 9/10 | 6338 days | 46% |
| geoffelizabeth | 8/10 | 6343 days | 46% |
| annysp | 10/10 | 6343 days | 47% |
| JasminA | 7/10 | 6343 days | 43% |
| Philipp | 7/10 | 6343 days | 43% |
| Jelle | 8/10 | 6346 days | 46% |
| Dianne | 9/10 | 6452 days | 46% |
| JulianeH | 10/10 | 6453 days | 47% |
| Charlotta Halfwordson | 10/10 | 6474 days | 47% |
| Josefine | 10/10 | 6474 days | 47% |
| Sascha | 7/10 | 6541 days | 43% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kepler Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.