Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kepler Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kepler Track
Valid Reviews
198 Valid Reviews
The Kepler Track experience has a total of 201 reviews. There are 198 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
30% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.37% Average
The raw data average (mean) for all the Kepler Track valid reviews is 87.37% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
194 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 194 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 194 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
29% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Kepler Track face-to-face reviews is 87.11% and is based on 194 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Ashmore | 10/10 | 3462 days | 100% |
| Tom | 9/10 | 3480 days | 97% |
| Laureri Foster | 10/10 | 3492 days | 96% |
| Tomas Kotul | 8/10 | 3501 days | 93% |
| Dubrulle | 8/10 | 3558 days | 86% |
| Sabrina Kulikar | 7/10 | 3569 days | 80% |
| Lieke vol Velde | 8/10 | 3572 days | 85% |
| Olde Vogel | 9/10 | 3572 days | 86% |
| Elien Dauwe | 9/10 | 3577 days | 85% |
| Simon Dauwe | 9/10 | 3577 days | 85% |
| Mona Uttendorf | 8/10 | 3577 days | 84% |
| Luke | 8/10 | 3582 days | 83% |
| Kat | 9/10 | 3582 days | 84% |
| Nanda Dyke | 9/10 | 3584 days | 84% |
| Justine Langero | 8/10 | 3602 days | 81% |
| Thomas | 8/10 | 3602 days | 81% |
| Thomas Nolwenn | 9/10 | 3605 days | 82% |
| Nele Foerske | 9/10 | 3818 days | 56% |
| Leopold Kern | 9/10 | 3818 days | 56% |
| Matej Trampzer | 9/10 | 3824 days | 55% |
| Rebecca Grant | 10/10 | 3827 days | 56% |
| Sarah Grant | 9/10 | 3827 days | 55% |
| Holly Cooper | 8/10 | 3827 days | 54% |
| Josh Legge | 8/10 | 3829 days | 54% |
| Leonie Kaufmann | 9/10 | 3829 days | 55% |
| Selina | 8/10 | 3837 days | 53% |
| Radim Halasz | 8/10 | 3840 days | 53% |
| Katerina Vobecka | 9/10 | 3840 days | 53% |
| Jiri Sojka | 9/10 | 3840 days | 53% |
| Jana Formankoua | 10/10 | 3840 days | 54% |
| Rossella | 7/10 | 3841 days | 49% |
| Johannes Eisel | 10/10 | 3842 days | 54% |
| Alexander Mattea | 8/10 | 3842 days | 52% |
| Anouk Jongsma | 7/10 | 3843 days | 49% |
| Lukas Havlicek | 7/10 | 3849 days | 48% |
| Art Ruisenor | 10/10 | 3849 days | 53% |
| Matias Santos | 10/10 | 3851 days | 53% |
| Munne | 9/10 | 3854 days | 52% |
| Kim | 9/10 | 3855 days | 52% |
| Stephanie Pope | 9/10 | 3861 days | 51% |
| Mia Gaynor | 10/10 | 3867 days | 51% |
| magdalena gomez haedo | 10/10 | 3871 days | 50% |
| Brandon Patton | 10/10 | 3887 days | 48% |
| Anais Boileau | 10/10 | 3919 days | 44% |
| Martin Bakker | 9/10 | 3923 days | 43% |
| Kelsey Austin | 9/10 | 3925 days | 43% |
| Thomas Stuber | 9/10 | 3926 days | 43% |
| Ludo and Cha | 9/10 | 3930 days | 43% |
| Falko | 10/10 | 3939 days | 42% |
| Till | 10/10 | 3939 days | 42% |
| Alan West | 10/10 | 3939 days | 42% |
| Coralie Ambrosino | 9/10 | 4198 days | 10% |
| Katharina Block | 7/10 | 4201 days | 9% |
| Annika Fletemeyer | 7/10 | 4201 days | 9% |
| Tarillon Family | 9/10 | 4201 days | 10% |
| Martin Kroek | 8/10 | 4245 days | 4% |
| Manuela Opprecht | 10/10 | 4250 days | 4% |
| Judi Gilchrist | 10/10 | 4262 days | 3% |
| Samuel Tohko | 10/10 | 4284 days | 0% |
| Nikolas Gut | 8/10 | 4543 days | 49% |
| Anja Weppler | 9/10 | 4543 days | 50% |
| Charlotte | 7/10 | 4547 days | 46% |
| Vuillermet | 3/10 | 4547 days | 22% |
| Annika Marz | 9/10 | 4568 days | 50% |
| Julian Zeissler | 7/10 | 4568 days | 46% |
| Daniel Robledo | 9/10 | 4577 days | 50% |
| Maria Camen Santos Lopez | 10/10 | 4577 days | 50% |
| Linus Larsson | 9/10 | 4582 days | 50% |
| Radana Dlouha | 10/10 | 4582 days | 50% |
| Maria = Moller Hansen | 8/10 | 4587 days | 49% |
| Mike Gemmill | 10/10 | 4587 days | 50% |
| Marion Busch | 10/10 | 4591 days | 50% |
| Natalie Boehm | 7/10 | 4592 days | 46% |
| Steffen | 8/10 | 4592 days | 49% |
| Thomas Zilio | 8/10 | 4593 days | 49% |
| Tobias Gehring | 8/10 | 4595 days | 49% |
| Felix Brettner | 8/10 | 4595 days | 49% |
| Eugen Lehner | 8/10 | 4595 days | 49% |
| Max Stein | 7/10 | 4595 days | 46% |
| Simon Tanguy | 7/10 | 4595 days | 46% |
| David Krasner | 9/10 | 4601 days | 50% |
| G Ballard | 8/10 | 4602 days | 49% |
| F Ballard | 9/10 | 4602 days | 50% |
| Alexis Redor | 6/10 | 4607 days | 42% |
| Ludvig Fagerstrom | 7/10 | 4623 days | 46% |
| Johanna Bak | 8/10 | 4623 days | 49% |
| Doran Swartz | 10/10 | 4625 days | 50% |
| Guy David | 9/10 | 4625 days | 50% |
| Martin Thibaut | 10/10 | 4627 days | 50% |
| Daryl | 10/10 | 4630 days | 50% |
| Alex | 10/10 | 4635 days | 50% |
| Omri Ifrsh | 9/10 | 4916 days | 50% |
| Jiri van Straelper | 8/10 | 4928 days | 49% |
| Lea Scheuvens | 10/10 | 4931 days | 50% |
| Luise Fuchs | 8/10 | 4931 days | 49% |
| Cervenka Jaroslav | 10/10 | 4933 days | 50% |
| Christian | 7/10 | 4934 days | 46% |
| Joshua Perry | 10/10 | 4937 days | 50% |
| Molly Ladd | 9/10 | 4937 days | 50% |
| Sabisch Moritz | 8/10 | 4941 days | 49% |
| Karina Gratz | 9/10 | 4945 days | 50% |
| Justin Leest | 10/10 | 4945 days | 50% |
| Jacob Bernhardt | 10/10 | 4946 days | 50% |
| Patrick O'Connell | 10/10 | 4951 days | 50% |
| Veronica and Jordi | 7/10 | 4960 days | 46% |
| Alex Laidlaw | 10/10 | 5038 days | 50% |
| Oliver Kalmbach | 9/10 | 5040 days | 50% |
| Stuart Arrol | 8/10 | 5271 days | 49% |
| Anna | 10/10 | 5273 days | 50% |
| Monika Kneidl | 10/10 | 5281 days | 50% |
| Les Barnes | 8/10 | 5315 days | 49% |
| Carolee Webster | 10/10 | 5315 days | 50% |
| Beeny | 6/10 | 5316 days | 42% |
| Karin | 9/10 | 5318 days | 50% |
| Ken | 7/10 | 5319 days | 46% |
| Uwe Henze | 8/10 | 5320 days | 49% |
| John A Jerome | 9/10 | 5321 days | 50% |
| Cindy & Glen Kerunsky | 10/10 | 5322 days | 50% |
| Fannette Peyreplane | 10/10 | 5323 days | 50% |
| Nikita Sue | 9/10 | 5328 days | 50% |
| Francis Corrigan | 8/10 | 5336 days | 49% |
| Monika & Roger | 9/10 | 5348 days | 50% |
| Jackie & Ray | 8/10 | 5348 days | 49% |
| Harry Simpson | 9/10 | 5404 days | 50% |
| Berry | 9/10 | 5408 days | 50% |
| Jasmin Loeffler | 9/10 | 5617 days | 50% |
| Faith Whitcraft | 8/10 | 5649 days | 49% |
| R Tearle | 9/10 | 5650 days | 50% |
| Sarah and Uli Glas | 10/10 | 5652 days | 50% |
| Anezka Hlavacova | 6/10 | 5655 days | 42% |
| Marii Joekalda | 10/10 | 5655 days | 50% |
| Chrissy Crebas | 8/10 | 5657 days | 49% |
| noname | 8/10 | 5657 days | 49% |
| Dave Lidgard | 9/10 | 5659 days | 50% |
| Martin Vitiello | 9/10 | 5662 days | 50% |
| Stefan Mudl | 7/10 | 5662 days | 46% |
| Tara Koenig | 7/10 | 5663 days | 46% |
| Rebecca Johnston | 10/10 | 5663 days | 50% |
| Fabrizio Consolini | 10/10 | 5663 days | 50% |
| Bruce & Elaine Chote | 9/10 | 5664 days | 50% |
| Javier Munoz | 9/10 | 5665 days | 50% |
| Lisa Lovebarge | 9/10 | 5666 days | 50% |
| Susan Herd | 9/10 | 5667 days | 50% |
| Alan Munday | 9/10 | 5670 days | 50% |
| Silvia Schmutz | 10/10 | 5672 days | 50% |
| Grumbach | 9/10 | 5675 days | 50% |
| Andreas Fritesche | 10/10 | 5675 days | 50% |
| Geert Van Tittelboom | 9/10 | 5676 days | 50% |
| Camilla Andersson | 8/10 | 5677 days | 49% |
| Manfred & Gabi | 9/10 | 5683 days | 50% |
| Martin Current | 8/10 | 5687 days | 49% |
| James Jackson | 9/10 | 5690 days | 50% |
| Cheryl | 8/10 | 5690 days | 49% |
| Nataly Loewidt | 6/10 | 5692 days | 42% |
| Martin L | 10/10 | 5693 days | 50% |
| Ainoa Salazar Lozano | 7/10 | 5693 days | 46% |
| Doris Neuber | 10/10 | 5699 days | 50% |
| Chris | 9/10 | 5950 days | 50% |
| Sabine | 10/10 | 5950 days | 50% |
| Dud Grossmann | 10/10 | 5954 days | 50% |
| Kevin & Chris | 8/10 | 5970 days | 49% |
| philaus | 8/10 | 6006 days | 49% |
| Jess | 10/10 | 6011 days | 50% |
| Martina Pankova | 10/10 | 6012 days | 50% |
| Margie | 10/10 | 6015 days | 50% |
| Bob Lenihan | 10/10 | 6023 days | 50% |
| Russell & Barbara Gilmour | 9/10 | 6023 days | 50% |
| Einar | 9/10 | 6025 days | 50% |
| Dutertre Annaboue | 8/10 | 6038 days | 49% |
| Nicky and Andy Prescott | 9/10 | 6039 days | 50% |
| Colby Smythe | 10/10 | 6040 days | 50% |
| Richard | 9/10 | 6041 days | 50% |
| Hans Suess | 9/10 | 6043 days | 50% |
| John Cox | 6/10 | 6043 days | 42% |
| Matthiis & Femke | 8/10 | 6044 days | 49% |
| Sheila Morgan | 9/10 | 6046 days | 50% |
| M Sicard | 9/10 | 6047 days | 50% |
| Ilst De | 8/10 | 6050 days | 49% |
| A Southwood | 8/10 | 6059 days | 49% |
| Thomas Stopp | 8/10 | 6065 days | 49% |
| BenH | 10/10 | 6065 days | 50% |
| Jessica | 8/10 | 6070 days | 49% |
| Anne Heriot | 10/10 | 6077 days | 50% |
| foucherm | 7/10 | 6120 days | 46% |
| Stefan Lua | 10/10 | 6129 days | 50% |
| anne p | 8/10 | 6150 days | 49% |
| Peter and Dianne McKinnon | 10/10 | 6150 days | 50% |
| HansH1 | 9/10 | 6366 days | 50% |
| geoffelizabeth | 8/10 | 6371 days | 49% |
| annysp | 10/10 | 6371 days | 50% |
| JasminA | 7/10 | 6371 days | 46% |
| Philipp | 7/10 | 6371 days | 46% |
| Jelle | 8/10 | 6374 days | 49% |
| Dianne | 9/10 | 6480 days | 50% |
| JulianeH | 10/10 | 6481 days | 50% |
| Charlotta Halfwordson | 10/10 | 6502 days | 50% |
| Josefine | 10/10 | 6502 days | 50% |
| Sascha | 7/10 | 6569 days | 46% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kepler Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.