Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kepler Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kepler Track
Valid Reviews
198 Valid Reviews
The Kepler Track experience has a total of 201 reviews. There are 198 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
30% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.37% Average
The raw data average (mean) for all the Kepler Track valid reviews is 87.37% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
194 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 194 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 194 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
29% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Kepler Track face-to-face reviews is 87.11% and is based on 194 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Ashmore | 10/10 | 3401 days | 100% |
| Tom | 9/10 | 3419 days | 97% |
| Laureri Foster | 10/10 | 3431 days | 96% |
| Tomas Kotul | 8/10 | 3440 days | 93% |
| Dubrulle | 8/10 | 3497 days | 86% |
| Sabrina Kulikar | 7/10 | 3508 days | 80% |
| Lieke vol Velde | 8/10 | 3511 days | 85% |
| Olde Vogel | 9/10 | 3511 days | 86% |
| Elien Dauwe | 9/10 | 3516 days | 85% |
| Simon Dauwe | 9/10 | 3516 days | 85% |
| Mona Uttendorf | 8/10 | 3516 days | 84% |
| Luke | 8/10 | 3521 days | 83% |
| Kat | 9/10 | 3521 days | 84% |
| Nanda Dyke | 9/10 | 3523 days | 84% |
| Justine Langero | 8/10 | 3541 days | 81% |
| Thomas | 8/10 | 3541 days | 81% |
| Thomas Nolwenn | 9/10 | 3544 days | 82% |
| Nele Foerske | 9/10 | 3757 days | 56% |
| Leopold Kern | 9/10 | 3757 days | 56% |
| Matej Trampzer | 9/10 | 3763 days | 55% |
| Rebecca Grant | 10/10 | 3766 days | 56% |
| Sarah Grant | 9/10 | 3766 days | 55% |
| Holly Cooper | 8/10 | 3766 days | 54% |
| Josh Legge | 8/10 | 3768 days | 54% |
| Leonie Kaufmann | 9/10 | 3768 days | 55% |
| Selina | 8/10 | 3776 days | 53% |
| Radim Halasz | 8/10 | 3779 days | 53% |
| Katerina Vobecka | 9/10 | 3779 days | 53% |
| Jiri Sojka | 9/10 | 3779 days | 53% |
| Jana Formankoua | 10/10 | 3779 days | 54% |
| Rossella | 7/10 | 3780 days | 49% |
| Johannes Eisel | 10/10 | 3781 days | 54% |
| Alexander Mattea | 8/10 | 3781 days | 52% |
| Anouk Jongsma | 7/10 | 3782 days | 49% |
| Lukas Havlicek | 7/10 | 3788 days | 48% |
| Art Ruisenor | 10/10 | 3788 days | 53% |
| Matias Santos | 10/10 | 3790 days | 53% |
| Munne | 9/10 | 3793 days | 52% |
| Kim | 9/10 | 3794 days | 51% |
| Stephanie Pope | 9/10 | 3800 days | 51% |
| Mia Gaynor | 10/10 | 3806 days | 51% |
| magdalena gomez haedo | 10/10 | 3810 days | 50% |
| Brandon Patton | 10/10 | 3826 days | 48% |
| Anais Boileau | 10/10 | 3858 days | 44% |
| Martin Bakker | 9/10 | 3862 days | 43% |
| Kelsey Austin | 9/10 | 3864 days | 43% |
| Thomas Stuber | 9/10 | 3865 days | 43% |
| Ludo and Cha | 9/10 | 3869 days | 42% |
| Falko | 10/10 | 3878 days | 42% |
| Till | 10/10 | 3878 days | 42% |
| Alan West | 10/10 | 3878 days | 42% |
| Coralie Ambrosino | 9/10 | 4137 days | 10% |
| Katharina Block | 7/10 | 4140 days | 8% |
| Annika Fletemeyer | 7/10 | 4140 days | 8% |
| Tarillon Family | 9/10 | 4140 days | 10% |
| Martin Kroek | 8/10 | 4184 days | 4% |
| Manuela Opprecht | 10/10 | 4189 days | 4% |
| Judi Gilchrist | 10/10 | 4201 days | 3% |
| Samuel Tohko | 10/10 | 4223 days | 0% |
| Nikolas Gut | 8/10 | 4482 days | 42% |
| Anja Weppler | 9/10 | 4482 days | 42% |
| Charlotte | 7/10 | 4486 days | 39% |
| Vuillermet | 3/10 | 4486 days | 15% |
| Annika Marz | 9/10 | 4507 days | 42% |
| Julian Zeissler | 7/10 | 4507 days | 39% |
| Daniel Robledo | 9/10 | 4516 days | 42% |
| Maria Camen Santos Lopez | 10/10 | 4516 days | 43% |
| Linus Larsson | 9/10 | 4521 days | 42% |
| Radana Dlouha | 10/10 | 4521 days | 43% |
| Maria = Moller Hansen | 8/10 | 4526 days | 42% |
| Mike Gemmill | 10/10 | 4526 days | 43% |
| Marion Busch | 10/10 | 4530 days | 43% |
| Natalie Boehm | 7/10 | 4531 days | 39% |
| Steffen | 8/10 | 4531 days | 42% |
| Thomas Zilio | 8/10 | 4532 days | 42% |
| Tobias Gehring | 8/10 | 4534 days | 42% |
| Felix Brettner | 8/10 | 4534 days | 42% |
| Eugen Lehner | 8/10 | 4534 days | 42% |
| Max Stein | 7/10 | 4534 days | 39% |
| Simon Tanguy | 7/10 | 4534 days | 39% |
| David Krasner | 9/10 | 4540 days | 42% |
| G Ballard | 8/10 | 4541 days | 42% |
| F Ballard | 9/10 | 4541 days | 42% |
| Alexis Redor | 6/10 | 4546 days | 34% |
| Ludvig Fagerstrom | 7/10 | 4562 days | 39% |
| Johanna Bak | 8/10 | 4562 days | 42% |
| Doran Swartz | 10/10 | 4564 days | 43% |
| Guy David | 9/10 | 4564 days | 42% |
| Martin Thibaut | 10/10 | 4566 days | 43% |
| Daryl | 10/10 | 4569 days | 43% |
| Alex | 10/10 | 4574 days | 43% |
| Omri Ifrsh | 9/10 | 4855 days | 42% |
| Jiri van Straelper | 8/10 | 4867 days | 42% |
| Lea Scheuvens | 10/10 | 4870 days | 43% |
| Luise Fuchs | 8/10 | 4870 days | 42% |
| Cervenka Jaroslav | 10/10 | 4872 days | 43% |
| Christian | 7/10 | 4873 days | 39% |
| Joshua Perry | 10/10 | 4876 days | 43% |
| Molly Ladd | 9/10 | 4876 days | 42% |
| Sabisch Moritz | 8/10 | 4880 days | 42% |
| Karina Gratz | 9/10 | 4884 days | 42% |
| Justin Leest | 10/10 | 4884 days | 43% |
| Jacob Bernhardt | 10/10 | 4885 days | 43% |
| Patrick O'Connell | 10/10 | 4890 days | 43% |
| Veronica and Jordi | 7/10 | 4899 days | 39% |
| Alex Laidlaw | 10/10 | 4977 days | 43% |
| Oliver Kalmbach | 9/10 | 4979 days | 42% |
| Stuart Arrol | 8/10 | 5210 days | 42% |
| Anna | 10/10 | 5212 days | 43% |
| Monika Kneidl | 10/10 | 5220 days | 43% |
| Les Barnes | 8/10 | 5254 days | 42% |
| Carolee Webster | 10/10 | 5254 days | 43% |
| Beeny | 6/10 | 5255 days | 34% |
| Karin | 9/10 | 5257 days | 42% |
| Ken | 7/10 | 5258 days | 39% |
| Uwe Henze | 8/10 | 5259 days | 42% |
| John A Jerome | 9/10 | 5260 days | 42% |
| Cindy & Glen Kerunsky | 10/10 | 5261 days | 43% |
| Fannette Peyreplane | 10/10 | 5262 days | 43% |
| Nikita Sue | 9/10 | 5267 days | 42% |
| Francis Corrigan | 8/10 | 5275 days | 42% |
| Monika & Roger | 9/10 | 5287 days | 42% |
| Jackie & Ray | 8/10 | 5287 days | 42% |
| Harry Simpson | 9/10 | 5343 days | 42% |
| Berry | 9/10 | 5347 days | 42% |
| Jasmin Loeffler | 9/10 | 5556 days | 42% |
| Faith Whitcraft | 8/10 | 5588 days | 42% |
| R Tearle | 9/10 | 5589 days | 42% |
| Sarah and Uli Glas | 10/10 | 5591 days | 43% |
| Anezka Hlavacova | 6/10 | 5594 days | 34% |
| Marii Joekalda | 10/10 | 5594 days | 43% |
| Chrissy Crebas | 8/10 | 5596 days | 42% |
| noname | 8/10 | 5596 days | 42% |
| Dave Lidgard | 9/10 | 5598 days | 42% |
| Martin Vitiello | 9/10 | 5601 days | 42% |
| Stefan Mudl | 7/10 | 5601 days | 39% |
| Tara Koenig | 7/10 | 5602 days | 39% |
| Rebecca Johnston | 10/10 | 5602 days | 43% |
| Fabrizio Consolini | 10/10 | 5602 days | 43% |
| Bruce & Elaine Chote | 9/10 | 5603 days | 42% |
| Javier Munoz | 9/10 | 5604 days | 42% |
| Lisa Lovebarge | 9/10 | 5605 days | 42% |
| Susan Herd | 9/10 | 5606 days | 42% |
| Alan Munday | 9/10 | 5609 days | 42% |
| Silvia Schmutz | 10/10 | 5611 days | 43% |
| Grumbach | 9/10 | 5614 days | 42% |
| Andreas Fritesche | 10/10 | 5614 days | 43% |
| Geert Van Tittelboom | 9/10 | 5615 days | 42% |
| Camilla Andersson | 8/10 | 5616 days | 42% |
| Manfred & Gabi | 9/10 | 5622 days | 42% |
| Martin Current | 8/10 | 5626 days | 42% |
| James Jackson | 9/10 | 5629 days | 42% |
| Cheryl | 8/10 | 5629 days | 42% |
| Nataly Loewidt | 6/10 | 5631 days | 34% |
| Martin L | 10/10 | 5632 days | 43% |
| Ainoa Salazar Lozano | 7/10 | 5632 days | 39% |
| Doris Neuber | 10/10 | 5638 days | 43% |
| Chris | 9/10 | 5889 days | 42% |
| Sabine | 10/10 | 5889 days | 43% |
| Dud Grossmann | 10/10 | 5893 days | 43% |
| Kevin & Chris | 8/10 | 5909 days | 42% |
| philaus | 8/10 | 5945 days | 42% |
| Jess | 10/10 | 5950 days | 43% |
| Martina Pankova | 10/10 | 5951 days | 43% |
| Margie | 10/10 | 5954 days | 43% |
| Bob Lenihan | 10/10 | 5962 days | 43% |
| Russell & Barbara Gilmour | 9/10 | 5962 days | 42% |
| Einar | 9/10 | 5964 days | 42% |
| Dutertre Annaboue | 8/10 | 5977 days | 42% |
| Nicky and Andy Prescott | 9/10 | 5978 days | 42% |
| Colby Smythe | 10/10 | 5979 days | 43% |
| Richard | 9/10 | 5980 days | 42% |
| Hans Suess | 9/10 | 5982 days | 42% |
| John Cox | 6/10 | 5982 days | 34% |
| Matthiis & Femke | 8/10 | 5983 days | 42% |
| Sheila Morgan | 9/10 | 5985 days | 42% |
| M Sicard | 9/10 | 5986 days | 42% |
| Ilst De | 8/10 | 5989 days | 42% |
| A Southwood | 8/10 | 5998 days | 42% |
| Thomas Stopp | 8/10 | 6004 days | 42% |
| BenH | 10/10 | 6004 days | 43% |
| Jessica | 8/10 | 6009 days | 42% |
| Anne Heriot | 10/10 | 6016 days | 43% |
| foucherm | 7/10 | 6059 days | 39% |
| Stefan Lua | 10/10 | 6068 days | 43% |
| anne p | 8/10 | 6089 days | 42% |
| Peter and Dianne McKinnon | 10/10 | 6089 days | 43% |
| HansH1 | 9/10 | 6305 days | 42% |
| geoffelizabeth | 8/10 | 6310 days | 42% |
| annysp | 10/10 | 6310 days | 43% |
| JasminA | 7/10 | 6310 days | 39% |
| Philipp | 7/10 | 6310 days | 39% |
| Jelle | 8/10 | 6313 days | 42% |
| Dianne | 9/10 | 6419 days | 42% |
| JulianeH | 10/10 | 6420 days | 43% |
| Charlotta Halfwordson | 10/10 | 6441 days | 43% |
| Josefine | 10/10 | 6441 days | 43% |
| Sascha | 7/10 | 6508 days | 39% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kepler Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.34% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.