Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kepler Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kepler Track
Valid Reviews
198 Valid Reviews
The Kepler Track experience has a total of 201 reviews. There are 198 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
30% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.37% Average
The raw data average (mean) for all the Kepler Track valid reviews is 87.37% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
194 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 194 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 194 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
29% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Kepler Track face-to-face reviews is 87.11% and is based on 194 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.63%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Ashmore | 10/10 | 3482 days | 100% |
| Tom | 9/10 | 3500 days | 97% |
| Laureri Foster | 10/10 | 3512 days | 96% |
| Tomas Kotul | 8/10 | 3521 days | 93% |
| Dubrulle | 8/10 | 3578 days | 86% |
| Sabrina Kulikar | 7/10 | 3589 days | 80% |
| Lieke vol Velde | 8/10 | 3592 days | 85% |
| Olde Vogel | 9/10 | 3592 days | 86% |
| Elien Dauwe | 9/10 | 3597 days | 85% |
| Simon Dauwe | 9/10 | 3597 days | 85% |
| Mona Uttendorf | 8/10 | 3597 days | 84% |
| Luke | 8/10 | 3602 days | 84% |
| Kat | 9/10 | 3602 days | 84% |
| Nanda Dyke | 9/10 | 3604 days | 84% |
| Justine Langero | 8/10 | 3622 days | 81% |
| Thomas | 8/10 | 3622 days | 81% |
| Thomas Nolwenn | 9/10 | 3625 days | 82% |
| Nele Foerske | 9/10 | 3838 days | 56% |
| Leopold Kern | 9/10 | 3838 days | 56% |
| Matej Trampzer | 9/10 | 3844 days | 55% |
| Rebecca Grant | 10/10 | 3847 days | 56% |
| Sarah Grant | 9/10 | 3847 days | 55% |
| Holly Cooper | 8/10 | 3847 days | 54% |
| Josh Legge | 8/10 | 3849 days | 54% |
| Leonie Kaufmann | 9/10 | 3849 days | 55% |
| Selina | 8/10 | 3857 days | 53% |
| Radim Halasz | 8/10 | 3860 days | 53% |
| Katerina Vobecka | 9/10 | 3860 days | 53% |
| Jiri Sojka | 9/10 | 3860 days | 53% |
| Jana Formankoua | 10/10 | 3860 days | 54% |
| Rossella | 7/10 | 3861 days | 50% |
| Johannes Eisel | 10/10 | 3862 days | 54% |
| Alexander Mattea | 8/10 | 3862 days | 53% |
| Anouk Jongsma | 7/10 | 3863 days | 49% |
| Lukas Havlicek | 7/10 | 3869 days | 49% |
| Art Ruisenor | 10/10 | 3869 days | 53% |
| Matias Santos | 10/10 | 3871 days | 53% |
| Munne | 9/10 | 3874 days | 52% |
| Kim | 9/10 | 3875 days | 52% |
| Stephanie Pope | 9/10 | 3881 days | 51% |
| Mia Gaynor | 10/10 | 3887 days | 51% |
| magdalena gomez haedo | 10/10 | 3891 days | 50% |
| Brandon Patton | 10/10 | 3907 days | 48% |
| Anais Boileau | 10/10 | 3939 days | 44% |
| Martin Bakker | 9/10 | 3943 days | 43% |
| Kelsey Austin | 9/10 | 3945 days | 43% |
| Thomas Stuber | 9/10 | 3946 days | 43% |
| Ludo and Cha | 9/10 | 3950 days | 43% |
| Falko | 10/10 | 3959 days | 42% |
| Till | 10/10 | 3959 days | 42% |
| Alan West | 10/10 | 3959 days | 42% |
| Coralie Ambrosino | 9/10 | 4218 days | 10% |
| Katharina Block | 7/10 | 4221 days | 9% |
| Annika Fletemeyer | 7/10 | 4221 days | 9% |
| Tarillon Family | 9/10 | 4221 days | 10% |
| Martin Kroek | 8/10 | 4265 days | 4% |
| Manuela Opprecht | 10/10 | 4270 days | 4% |
| Judi Gilchrist | 10/10 | 4282 days | 3% |
| Samuel Tohko | 10/10 | 4304 days | 0% |
| Nikolas Gut | 8/10 | 4563 days | 52% |
| Anja Weppler | 9/10 | 4563 days | 52% |
| Charlotte | 7/10 | 4567 days | 49% |
| Vuillermet | 3/10 | 4567 days | 25% |
| Annika Marz | 9/10 | 4588 days | 52% |
| Julian Zeissler | 7/10 | 4588 days | 49% |
| Daniel Robledo | 9/10 | 4597 days | 52% |
| Maria Camen Santos Lopez | 10/10 | 4597 days | 53% |
| Linus Larsson | 9/10 | 4602 days | 52% |
| Radana Dlouha | 10/10 | 4602 days | 53% |
| Maria = Moller Hansen | 8/10 | 4607 days | 52% |
| Mike Gemmill | 10/10 | 4607 days | 53% |
| Marion Busch | 10/10 | 4611 days | 53% |
| Natalie Boehm | 7/10 | 4612 days | 49% |
| Steffen | 8/10 | 4612 days | 52% |
| Thomas Zilio | 8/10 | 4613 days | 52% |
| Tobias Gehring | 8/10 | 4615 days | 52% |
| Felix Brettner | 8/10 | 4615 days | 52% |
| Eugen Lehner | 8/10 | 4615 days | 52% |
| Max Stein | 7/10 | 4615 days | 49% |
| Simon Tanguy | 7/10 | 4615 days | 49% |
| David Krasner | 9/10 | 4621 days | 52% |
| G Ballard | 8/10 | 4622 days | 52% |
| F Ballard | 9/10 | 4622 days | 52% |
| Alexis Redor | 6/10 | 4627 days | 44% |
| Ludvig Fagerstrom | 7/10 | 4643 days | 49% |
| Johanna Bak | 8/10 | 4643 days | 52% |
| Doran Swartz | 10/10 | 4645 days | 53% |
| Guy David | 9/10 | 4645 days | 52% |
| Martin Thibaut | 10/10 | 4647 days | 53% |
| Daryl | 10/10 | 4650 days | 53% |
| Alex | 10/10 | 4655 days | 53% |
| Omri Ifrsh | 9/10 | 4936 days | 52% |
| Jiri van Straelper | 8/10 | 4948 days | 52% |
| Lea Scheuvens | 10/10 | 4951 days | 53% |
| Luise Fuchs | 8/10 | 4951 days | 52% |
| Cervenka Jaroslav | 10/10 | 4953 days | 53% |
| Christian | 7/10 | 4954 days | 49% |
| Joshua Perry | 10/10 | 4957 days | 53% |
| Molly Ladd | 9/10 | 4957 days | 52% |
| Sabisch Moritz | 8/10 | 4961 days | 52% |
| Karina Gratz | 9/10 | 4965 days | 52% |
| Justin Leest | 10/10 | 4965 days | 53% |
| Jacob Bernhardt | 10/10 | 4966 days | 53% |
| Patrick O'Connell | 10/10 | 4971 days | 53% |
| Veronica and Jordi | 7/10 | 4980 days | 49% |
| Alex Laidlaw | 10/10 | 5058 days | 53% |
| Oliver Kalmbach | 9/10 | 5060 days | 52% |
| Stuart Arrol | 8/10 | 5291 days | 52% |
| Anna | 10/10 | 5293 days | 53% |
| Monika Kneidl | 10/10 | 5301 days | 53% |
| Les Barnes | 8/10 | 5335 days | 52% |
| Carolee Webster | 10/10 | 5335 days | 53% |
| Beeny | 6/10 | 5336 days | 44% |
| Karin | 9/10 | 5338 days | 52% |
| Ken | 7/10 | 5339 days | 49% |
| Uwe Henze | 8/10 | 5340 days | 52% |
| John A Jerome | 9/10 | 5341 days | 52% |
| Cindy & Glen Kerunsky | 10/10 | 5342 days | 53% |
| Fannette Peyreplane | 10/10 | 5343 days | 53% |
| Nikita Sue | 9/10 | 5348 days | 52% |
| Francis Corrigan | 8/10 | 5356 days | 52% |
| Monika & Roger | 9/10 | 5368 days | 52% |
| Jackie & Ray | 8/10 | 5368 days | 52% |
| Harry Simpson | 9/10 | 5424 days | 52% |
| Berry | 9/10 | 5428 days | 52% |
| Jasmin Loeffler | 9/10 | 5637 days | 52% |
| Faith Whitcraft | 8/10 | 5669 days | 52% |
| R Tearle | 9/10 | 5670 days | 52% |
| Sarah and Uli Glas | 10/10 | 5672 days | 53% |
| Anezka Hlavacova | 6/10 | 5675 days | 44% |
| Marii Joekalda | 10/10 | 5675 days | 53% |
| Chrissy Crebas | 8/10 | 5677 days | 52% |
| noname | 8/10 | 5677 days | 52% |
| Dave Lidgard | 9/10 | 5679 days | 52% |
| Martin Vitiello | 9/10 | 5682 days | 52% |
| Stefan Mudl | 7/10 | 5682 days | 49% |
| Tara Koenig | 7/10 | 5683 days | 49% |
| Rebecca Johnston | 10/10 | 5683 days | 53% |
| Fabrizio Consolini | 10/10 | 5683 days | 53% |
| Bruce & Elaine Chote | 9/10 | 5684 days | 52% |
| Javier Munoz | 9/10 | 5685 days | 52% |
| Lisa Lovebarge | 9/10 | 5686 days | 52% |
| Susan Herd | 9/10 | 5687 days | 52% |
| Alan Munday | 9/10 | 5690 days | 52% |
| Silvia Schmutz | 10/10 | 5692 days | 53% |
| Grumbach | 9/10 | 5695 days | 52% |
| Andreas Fritesche | 10/10 | 5695 days | 53% |
| Geert Van Tittelboom | 9/10 | 5696 days | 52% |
| Camilla Andersson | 8/10 | 5697 days | 52% |
| Manfred & Gabi | 9/10 | 5703 days | 52% |
| Martin Current | 8/10 | 5707 days | 52% |
| James Jackson | 9/10 | 5710 days | 52% |
| Cheryl | 8/10 | 5710 days | 52% |
| Nataly Loewidt | 6/10 | 5712 days | 44% |
| Martin L | 10/10 | 5713 days | 53% |
| Ainoa Salazar Lozano | 7/10 | 5713 days | 49% |
| Doris Neuber | 10/10 | 5719 days | 53% |
| Chris | 9/10 | 5970 days | 52% |
| Sabine | 10/10 | 5970 days | 53% |
| Dud Grossmann | 10/10 | 5974 days | 53% |
| Kevin & Chris | 8/10 | 5990 days | 52% |
| philaus | 8/10 | 6026 days | 52% |
| Jess | 10/10 | 6031 days | 53% |
| Martina Pankova | 10/10 | 6032 days | 53% |
| Margie | 10/10 | 6035 days | 53% |
| Bob Lenihan | 10/10 | 6043 days | 53% |
| Russell & Barbara Gilmour | 9/10 | 6043 days | 52% |
| Einar | 9/10 | 6045 days | 52% |
| Dutertre Annaboue | 8/10 | 6058 days | 52% |
| Nicky and Andy Prescott | 9/10 | 6059 days | 52% |
| Colby Smythe | 10/10 | 6060 days | 53% |
| Richard | 9/10 | 6061 days | 52% |
| Hans Suess | 9/10 | 6063 days | 52% |
| John Cox | 6/10 | 6063 days | 44% |
| Matthiis & Femke | 8/10 | 6064 days | 52% |
| Sheila Morgan | 9/10 | 6066 days | 52% |
| M Sicard | 9/10 | 6067 days | 52% |
| Ilst De | 8/10 | 6070 days | 52% |
| A Southwood | 8/10 | 6079 days | 52% |
| Thomas Stopp | 8/10 | 6085 days | 52% |
| BenH | 10/10 | 6085 days | 53% |
| Jessica | 8/10 | 6090 days | 52% |
| Anne Heriot | 10/10 | 6097 days | 53% |
| foucherm | 7/10 | 6140 days | 49% |
| Stefan Lua | 10/10 | 6149 days | 53% |
| anne p | 8/10 | 6170 days | 52% |
| Peter and Dianne McKinnon | 10/10 | 6170 days | 53% |
| HansH1 | 9/10 | 6386 days | 52% |
| geoffelizabeth | 8/10 | 6391 days | 52% |
| annysp | 10/10 | 6391 days | 53% |
| JasminA | 7/10 | 6391 days | 49% |
| Philipp | 7/10 | 6391 days | 49% |
| Jelle | 8/10 | 6394 days | 52% |
| Dianne | 9/10 | 6500 days | 52% |
| JulianeH | 10/10 | 6501 days | 53% |
| Charlotta Halfwordson | 10/10 | 6522 days | 53% |
| Josefine | 10/10 | 6522 days | 53% |
| Sascha | 7/10 | 6589 days | 49% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kepler Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.