Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kepler Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kepler Track
Valid Reviews
198 Valid Reviews
The Kepler Track experience has a total of 201 reviews. There are 198 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
30% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.37% Average
The raw data average (mean) for all the Kepler Track valid reviews is 87.37% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
194 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 194 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 194 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
29% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Kepler Track face-to-face reviews is 87.11% and is based on 194 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Ashmore | 10/10 | 3260 days | 100% |
| Tom | 9/10 | 3278 days | 97% |
| Laureri Foster | 10/10 | 3290 days | 97% |
| Tomas Kotul | 8/10 | 3299 days | 95% |
| Dubrulle | 8/10 | 3356 days | 90% |
| Sabrina Kulikar | 7/10 | 3367 days | 84% |
| Lieke vol Velde | 8/10 | 3370 days | 88% |
| Olde Vogel | 9/10 | 3370 days | 89% |
| Elien Dauwe | 9/10 | 3375 days | 89% |
| Simon Dauwe | 9/10 | 3375 days | 89% |
| Mona Uttendorf | 8/10 | 3375 days | 88% |
| Luke | 8/10 | 3380 days | 87% |
| Kat | 9/10 | 3380 days | 88% |
| Nanda Dyke | 9/10 | 3382 days | 88% |
| Justine Langero | 8/10 | 3400 days | 86% |
| Thomas | 8/10 | 3400 days | 86% |
| Thomas Nolwenn | 9/10 | 3403 days | 86% |
| Nele Foerske | 9/10 | 3616 days | 67% |
| Leopold Kern | 9/10 | 3616 days | 67% |
| Matej Trampzer | 9/10 | 3622 days | 67% |
| Rebecca Grant | 10/10 | 3625 days | 67% |
| Sarah Grant | 9/10 | 3625 days | 67% |
| Holly Cooper | 8/10 | 3625 days | 66% |
| Josh Legge | 8/10 | 3627 days | 66% |
| Leonie Kaufmann | 9/10 | 3627 days | 66% |
| Selina | 8/10 | 3635 days | 65% |
| Radim Halasz | 8/10 | 3638 days | 65% |
| Katerina Vobecka | 9/10 | 3638 days | 65% |
| Jiri Sojka | 9/10 | 3638 days | 65% |
| Jana Formankoua | 10/10 | 3638 days | 66% |
| Rossella | 7/10 | 3639 days | 61% |
| Johannes Eisel | 10/10 | 3640 days | 66% |
| Alexander Mattea | 8/10 | 3640 days | 65% |
| Anouk Jongsma | 7/10 | 3641 days | 61% |
| Lukas Havlicek | 7/10 | 3647 days | 61% |
| Art Ruisenor | 10/10 | 3647 days | 65% |
| Matias Santos | 10/10 | 3649 days | 65% |
| Munne | 9/10 | 3652 days | 64% |
| Kim | 9/10 | 3653 days | 64% |
| Stephanie Pope | 9/10 | 3659 days | 64% |
| Mia Gaynor | 10/10 | 3665 days | 64% |
| magdalena gomez haedo | 10/10 | 3669 days | 63% |
| Brandon Patton | 10/10 | 3685 days | 62% |
| Anais Boileau | 10/10 | 3717 days | 59% |
| Martin Bakker | 9/10 | 3721 days | 58% |
| Kelsey Austin | 9/10 | 3723 days | 58% |
| Thomas Stuber | 9/10 | 3724 days | 58% |
| Ludo and Cha | 9/10 | 3728 days | 57% |
| Falko | 10/10 | 3737 days | 57% |
| Till | 10/10 | 3737 days | 57% |
| Alan West | 10/10 | 3737 days | 57% |
| Coralie Ambrosino | 9/10 | 3996 days | 34% |
| Katharina Block | 7/10 | 3999 days | 31% |
| Annika Fletemeyer | 7/10 | 3999 days | 31% |
| Tarillon Family | 9/10 | 3999 days | 33% |
| Martin Kroek | 8/10 | 4043 days | 29% |
| Manuela Opprecht | 10/10 | 4048 days | 29% |
| Judi Gilchrist | 10/10 | 4060 days | 28% |
| Samuel Tohko | 10/10 | 4082 days | 26% |
| Nikolas Gut | 8/10 | 4341 days | 3% |
| Anja Weppler | 9/10 | 4341 days | 3% |
| Charlotte | 7/10 | 4345 days | 2% |
| Vuillermet | 3/10 | 4345 days | 1% |
| Annika Marz | 9/10 | 4366 days | 1% |
| Julian Zeissler | 7/10 | 4366 days | 1% |
| Daniel Robledo | 9/10 | 4375 days | 0% |
| Maria Camen Santos Lopez | 10/10 | 4375 days | 0% |
| Linus Larsson | 9/10 | 4380 days | 45% |
| Radana Dlouha | 10/10 | 4380 days | 45% |
| Maria = Moller Hansen | 8/10 | 4385 days | 44% |
| Mike Gemmill | 10/10 | 4385 days | 45% |
| Marion Busch | 10/10 | 4389 days | 45% |
| Natalie Boehm | 7/10 | 4390 days | 42% |
| Steffen | 8/10 | 4390 days | 44% |
| Thomas Zilio | 8/10 | 4391 days | 44% |
| Tobias Gehring | 8/10 | 4393 days | 44% |
| Felix Brettner | 8/10 | 4393 days | 44% |
| Eugen Lehner | 8/10 | 4393 days | 44% |
| Max Stein | 7/10 | 4393 days | 42% |
| Simon Tanguy | 7/10 | 4393 days | 42% |
| David Krasner | 9/10 | 4399 days | 45% |
| G Ballard | 8/10 | 4400 days | 44% |
| F Ballard | 9/10 | 4400 days | 45% |
| Alexis Redor | 6/10 | 4405 days | 39% |
| Ludvig Fagerstrom | 7/10 | 4421 days | 42% |
| Johanna Bak | 8/10 | 4421 days | 44% |
| Doran Swartz | 10/10 | 4423 days | 45% |
| Guy David | 9/10 | 4423 days | 45% |
| Martin Thibaut | 10/10 | 4425 days | 45% |
| Daryl | 10/10 | 4428 days | 45% |
| Alex | 10/10 | 4433 days | 45% |
| Omri Ifrsh | 9/10 | 4714 days | 45% |
| Jiri van Straelper | 8/10 | 4726 days | 44% |
| Lea Scheuvens | 10/10 | 4729 days | 45% |
| Luise Fuchs | 8/10 | 4729 days | 44% |
| Cervenka Jaroslav | 10/10 | 4731 days | 45% |
| Christian | 7/10 | 4732 days | 42% |
| Joshua Perry | 10/10 | 4735 days | 45% |
| Molly Ladd | 9/10 | 4735 days | 45% |
| Sabisch Moritz | 8/10 | 4739 days | 44% |
| Karina Gratz | 9/10 | 4743 days | 45% |
| Justin Leest | 10/10 | 4743 days | 45% |
| Jacob Bernhardt | 10/10 | 4744 days | 45% |
| Patrick O'Connell | 10/10 | 4749 days | 45% |
| Veronica and Jordi | 7/10 | 4758 days | 42% |
| Alex Laidlaw | 10/10 | 4836 days | 45% |
| Oliver Kalmbach | 9/10 | 4838 days | 45% |
| Stuart Arrol | 8/10 | 5069 days | 44% |
| Anna | 10/10 | 5071 days | 45% |
| Monika Kneidl | 10/10 | 5079 days | 45% |
| Les Barnes | 8/10 | 5113 days | 44% |
| Carolee Webster | 10/10 | 5113 days | 45% |
| Beeny | 6/10 | 5114 days | 39% |
| Karin | 9/10 | 5116 days | 45% |
| Ken | 7/10 | 5117 days | 42% |
| Uwe Henze | 8/10 | 5118 days | 44% |
| John A Jerome | 9/10 | 5119 days | 45% |
| Cindy & Glen Kerunsky | 10/10 | 5120 days | 45% |
| Fannette Peyreplane | 10/10 | 5121 days | 45% |
| Nikita Sue | 9/10 | 5126 days | 45% |
| Francis Corrigan | 8/10 | 5134 days | 44% |
| Monika & Roger | 9/10 | 5146 days | 45% |
| Jackie & Ray | 8/10 | 5146 days | 44% |
| Harry Simpson | 9/10 | 5202 days | 45% |
| Berry | 9/10 | 5206 days | 45% |
| Jasmin Loeffler | 9/10 | 5415 days | 45% |
| Faith Whitcraft | 8/10 | 5447 days | 44% |
| R Tearle | 9/10 | 5448 days | 45% |
| Sarah and Uli Glas | 10/10 | 5450 days | 45% |
| Anezka Hlavacova | 6/10 | 5453 days | 39% |
| Marii Joekalda | 10/10 | 5453 days | 45% |
| Chrissy Crebas | 8/10 | 5455 days | 44% |
| noname | 8/10 | 5455 days | 44% |
| Dave Lidgard | 9/10 | 5457 days | 45% |
| Martin Vitiello | 9/10 | 5460 days | 45% |
| Stefan Mudl | 7/10 | 5460 days | 42% |
| Tara Koenig | 7/10 | 5461 days | 42% |
| Rebecca Johnston | 10/10 | 5461 days | 45% |
| Fabrizio Consolini | 10/10 | 5461 days | 45% |
| Bruce & Elaine Chote | 9/10 | 5462 days | 45% |
| Javier Munoz | 9/10 | 5463 days | 45% |
| Lisa Lovebarge | 9/10 | 5464 days | 45% |
| Susan Herd | 9/10 | 5465 days | 45% |
| Alan Munday | 9/10 | 5468 days | 45% |
| Silvia Schmutz | 10/10 | 5470 days | 45% |
| Grumbach | 9/10 | 5473 days | 45% |
| Andreas Fritesche | 10/10 | 5473 days | 45% |
| Geert Van Tittelboom | 9/10 | 5474 days | 45% |
| Camilla Andersson | 8/10 | 5475 days | 44% |
| Manfred & Gabi | 9/10 | 5481 days | 45% |
| Martin Current | 8/10 | 5485 days | 44% |
| James Jackson | 9/10 | 5488 days | 45% |
| Cheryl | 8/10 | 5488 days | 44% |
| Nataly Loewidt | 6/10 | 5490 days | 39% |
| Martin L | 10/10 | 5491 days | 45% |
| Ainoa Salazar Lozano | 7/10 | 5491 days | 42% |
| Doris Neuber | 10/10 | 5497 days | 45% |
| Chris | 9/10 | 5748 days | 45% |
| Sabine | 10/10 | 5748 days | 45% |
| Dud Grossmann | 10/10 | 5752 days | 45% |
| Kevin & Chris | 8/10 | 5768 days | 44% |
| philaus | 8/10 | 5804 days | 44% |
| Jess | 10/10 | 5809 days | 45% |
| Martina Pankova | 10/10 | 5810 days | 45% |
| Margie | 10/10 | 5813 days | 45% |
| Bob Lenihan | 10/10 | 5821 days | 45% |
| Russell & Barbara Gilmour | 9/10 | 5821 days | 45% |
| Einar | 9/10 | 5823 days | 45% |
| Dutertre Annaboue | 8/10 | 5836 days | 44% |
| Nicky and Andy Prescott | 9/10 | 5837 days | 45% |
| Colby Smythe | 10/10 | 5838 days | 45% |
| Richard | 9/10 | 5839 days | 45% |
| Hans Suess | 9/10 | 5841 days | 45% |
| John Cox | 6/10 | 5841 days | 39% |
| Matthiis & Femke | 8/10 | 5842 days | 44% |
| Sheila Morgan | 9/10 | 5844 days | 45% |
| M Sicard | 9/10 | 5845 days | 45% |
| Ilst De | 8/10 | 5848 days | 44% |
| A Southwood | 8/10 | 5857 days | 44% |
| Thomas Stopp | 8/10 | 5863 days | 44% |
| BenH | 10/10 | 5863 days | 45% |
| Jessica | 8/10 | 5868 days | 44% |
| Anne Heriot | 10/10 | 5875 days | 45% |
| foucherm | 7/10 | 5918 days | 42% |
| Stefan Lua | 10/10 | 5927 days | 45% |
| anne p | 8/10 | 5948 days | 44% |
| Peter and Dianne McKinnon | 10/10 | 5948 days | 45% |
| HansH1 | 9/10 | 6164 days | 45% |
| geoffelizabeth | 8/10 | 6169 days | 44% |
| annysp | 10/10 | 6169 days | 45% |
| JasminA | 7/10 | 6169 days | 42% |
| Philipp | 7/10 | 6169 days | 42% |
| Jelle | 8/10 | 6172 days | 44% |
| Dianne | 9/10 | 6278 days | 45% |
| JulianeH | 10/10 | 6279 days | 45% |
| Charlotta Halfwordson | 10/10 | 6300 days | 45% |
| Josefine | 10/10 | 6300 days | 45% |
| Sascha | 7/10 | 6367 days | 42% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kepler Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.