Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kepler Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kepler Track
Valid Reviews
198 Valid Reviews
The Kepler Track experience has a total of 201 reviews. There are 198 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
30% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.37% Average
The raw data average (mean) for all the Kepler Track valid reviews is 87.37% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
194 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 194 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 194 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
29% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Kepler Track face-to-face reviews is 87.11% and is based on 194 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Ashmore | 10/10 | 3421 days | 100% |
| Tom | 9/10 | 3439 days | 97% |
| Laureri Foster | 10/10 | 3451 days | 96% |
| Tomas Kotul | 8/10 | 3460 days | 93% |
| Dubrulle | 8/10 | 3517 days | 86% |
| Sabrina Kulikar | 7/10 | 3528 days | 80% |
| Lieke vol Velde | 8/10 | 3531 days | 85% |
| Olde Vogel | 9/10 | 3531 days | 86% |
| Elien Dauwe | 9/10 | 3536 days | 85% |
| Simon Dauwe | 9/10 | 3536 days | 85% |
| Mona Uttendorf | 8/10 | 3536 days | 84% |
| Luke | 8/10 | 3541 days | 83% |
| Kat | 9/10 | 3541 days | 84% |
| Nanda Dyke | 9/10 | 3543 days | 84% |
| Justine Langero | 8/10 | 3561 days | 81% |
| Thomas | 8/10 | 3561 days | 81% |
| Thomas Nolwenn | 9/10 | 3564 days | 82% |
| Nele Foerske | 9/10 | 3777 days | 56% |
| Leopold Kern | 9/10 | 3777 days | 56% |
| Matej Trampzer | 9/10 | 3783 days | 55% |
| Rebecca Grant | 10/10 | 3786 days | 56% |
| Sarah Grant | 9/10 | 3786 days | 55% |
| Holly Cooper | 8/10 | 3786 days | 54% |
| Josh Legge | 8/10 | 3788 days | 54% |
| Leonie Kaufmann | 9/10 | 3788 days | 55% |
| Selina | 8/10 | 3796 days | 53% |
| Radim Halasz | 8/10 | 3799 days | 53% |
| Katerina Vobecka | 9/10 | 3799 days | 53% |
| Jiri Sojka | 9/10 | 3799 days | 53% |
| Jana Formankoua | 10/10 | 3799 days | 54% |
| Rossella | 7/10 | 3800 days | 49% |
| Johannes Eisel | 10/10 | 3801 days | 54% |
| Alexander Mattea | 8/10 | 3801 days | 52% |
| Anouk Jongsma | 7/10 | 3802 days | 49% |
| Lukas Havlicek | 7/10 | 3808 days | 48% |
| Art Ruisenor | 10/10 | 3808 days | 53% |
| Matias Santos | 10/10 | 3810 days | 53% |
| Munne | 9/10 | 3813 days | 52% |
| Kim | 9/10 | 3814 days | 52% |
| Stephanie Pope | 9/10 | 3820 days | 51% |
| Mia Gaynor | 10/10 | 3826 days | 51% |
| magdalena gomez haedo | 10/10 | 3830 days | 50% |
| Brandon Patton | 10/10 | 3846 days | 48% |
| Anais Boileau | 10/10 | 3878 days | 44% |
| Martin Bakker | 9/10 | 3882 days | 43% |
| Kelsey Austin | 9/10 | 3884 days | 43% |
| Thomas Stuber | 9/10 | 3885 days | 43% |
| Ludo and Cha | 9/10 | 3889 days | 42% |
| Falko | 10/10 | 3898 days | 42% |
| Till | 10/10 | 3898 days | 42% |
| Alan West | 10/10 | 3898 days | 42% |
| Coralie Ambrosino | 9/10 | 4157 days | 10% |
| Katharina Block | 7/10 | 4160 days | 8% |
| Annika Fletemeyer | 7/10 | 4160 days | 8% |
| Tarillon Family | 9/10 | 4160 days | 10% |
| Martin Kroek | 8/10 | 4204 days | 4% |
| Manuela Opprecht | 10/10 | 4209 days | 4% |
| Judi Gilchrist | 10/10 | 4221 days | 3% |
| Samuel Tohko | 10/10 | 4243 days | 0% |
| Nikolas Gut | 8/10 | 4502 days | 44% |
| Anja Weppler | 9/10 | 4502 days | 45% |
| Charlotte | 7/10 | 4506 days | 41% |
| Vuillermet | 3/10 | 4506 days | 17% |
| Annika Marz | 9/10 | 4527 days | 45% |
| Julian Zeissler | 7/10 | 4527 days | 41% |
| Daniel Robledo | 9/10 | 4536 days | 45% |
| Maria Camen Santos Lopez | 10/10 | 4536 days | 45% |
| Linus Larsson | 9/10 | 4541 days | 45% |
| Radana Dlouha | 10/10 | 4541 days | 45% |
| Maria = Moller Hansen | 8/10 | 4546 days | 44% |
| Mike Gemmill | 10/10 | 4546 days | 45% |
| Marion Busch | 10/10 | 4550 days | 45% |
| Natalie Boehm | 7/10 | 4551 days | 41% |
| Steffen | 8/10 | 4551 days | 44% |
| Thomas Zilio | 8/10 | 4552 days | 44% |
| Tobias Gehring | 8/10 | 4554 days | 44% |
| Felix Brettner | 8/10 | 4554 days | 44% |
| Eugen Lehner | 8/10 | 4554 days | 44% |
| Max Stein | 7/10 | 4554 days | 41% |
| Simon Tanguy | 7/10 | 4554 days | 41% |
| David Krasner | 9/10 | 4560 days | 45% |
| G Ballard | 8/10 | 4561 days | 44% |
| F Ballard | 9/10 | 4561 days | 45% |
| Alexis Redor | 6/10 | 4566 days | 37% |
| Ludvig Fagerstrom | 7/10 | 4582 days | 41% |
| Johanna Bak | 8/10 | 4582 days | 44% |
| Doran Swartz | 10/10 | 4584 days | 45% |
| Guy David | 9/10 | 4584 days | 45% |
| Martin Thibaut | 10/10 | 4586 days | 45% |
| Daryl | 10/10 | 4589 days | 45% |
| Alex | 10/10 | 4594 days | 45% |
| Omri Ifrsh | 9/10 | 4875 days | 45% |
| Jiri van Straelper | 8/10 | 4887 days | 44% |
| Lea Scheuvens | 10/10 | 4890 days | 45% |
| Luise Fuchs | 8/10 | 4890 days | 44% |
| Cervenka Jaroslav | 10/10 | 4892 days | 45% |
| Christian | 7/10 | 4893 days | 41% |
| Joshua Perry | 10/10 | 4896 days | 45% |
| Molly Ladd | 9/10 | 4896 days | 45% |
| Sabisch Moritz | 8/10 | 4900 days | 44% |
| Karina Gratz | 9/10 | 4904 days | 45% |
| Justin Leest | 10/10 | 4904 days | 45% |
| Jacob Bernhardt | 10/10 | 4905 days | 45% |
| Patrick O'Connell | 10/10 | 4910 days | 45% |
| Veronica and Jordi | 7/10 | 4919 days | 41% |
| Alex Laidlaw | 10/10 | 4997 days | 45% |
| Oliver Kalmbach | 9/10 | 4999 days | 45% |
| Stuart Arrol | 8/10 | 5230 days | 44% |
| Anna | 10/10 | 5232 days | 45% |
| Monika Kneidl | 10/10 | 5240 days | 45% |
| Les Barnes | 8/10 | 5274 days | 44% |
| Carolee Webster | 10/10 | 5274 days | 45% |
| Beeny | 6/10 | 5275 days | 37% |
| Karin | 9/10 | 5277 days | 45% |
| Ken | 7/10 | 5278 days | 41% |
| Uwe Henze | 8/10 | 5279 days | 44% |
| John A Jerome | 9/10 | 5280 days | 45% |
| Cindy & Glen Kerunsky | 10/10 | 5281 days | 45% |
| Fannette Peyreplane | 10/10 | 5282 days | 45% |
| Nikita Sue | 9/10 | 5287 days | 45% |
| Francis Corrigan | 8/10 | 5295 days | 44% |
| Monika & Roger | 9/10 | 5307 days | 45% |
| Jackie & Ray | 8/10 | 5307 days | 44% |
| Harry Simpson | 9/10 | 5363 days | 45% |
| Berry | 9/10 | 5367 days | 45% |
| Jasmin Loeffler | 9/10 | 5576 days | 45% |
| Faith Whitcraft | 8/10 | 5608 days | 44% |
| R Tearle | 9/10 | 5609 days | 45% |
| Sarah and Uli Glas | 10/10 | 5611 days | 45% |
| Anezka Hlavacova | 6/10 | 5614 days | 37% |
| Marii Joekalda | 10/10 | 5614 days | 45% |
| Chrissy Crebas | 8/10 | 5616 days | 44% |
| noname | 8/10 | 5616 days | 44% |
| Dave Lidgard | 9/10 | 5618 days | 45% |
| Martin Vitiello | 9/10 | 5621 days | 45% |
| Stefan Mudl | 7/10 | 5621 days | 41% |
| Tara Koenig | 7/10 | 5622 days | 41% |
| Rebecca Johnston | 10/10 | 5622 days | 45% |
| Fabrizio Consolini | 10/10 | 5622 days | 45% |
| Bruce & Elaine Chote | 9/10 | 5623 days | 45% |
| Javier Munoz | 9/10 | 5624 days | 45% |
| Lisa Lovebarge | 9/10 | 5625 days | 45% |
| Susan Herd | 9/10 | 5626 days | 45% |
| Alan Munday | 9/10 | 5629 days | 45% |
| Silvia Schmutz | 10/10 | 5631 days | 45% |
| Grumbach | 9/10 | 5634 days | 45% |
| Andreas Fritesche | 10/10 | 5634 days | 45% |
| Geert Van Tittelboom | 9/10 | 5635 days | 45% |
| Camilla Andersson | 8/10 | 5636 days | 44% |
| Manfred & Gabi | 9/10 | 5642 days | 45% |
| Martin Current | 8/10 | 5646 days | 44% |
| James Jackson | 9/10 | 5649 days | 45% |
| Cheryl | 8/10 | 5649 days | 44% |
| Nataly Loewidt | 6/10 | 5651 days | 37% |
| Martin L | 10/10 | 5652 days | 45% |
| Ainoa Salazar Lozano | 7/10 | 5652 days | 41% |
| Doris Neuber | 10/10 | 5658 days | 45% |
| Chris | 9/10 | 5909 days | 45% |
| Sabine | 10/10 | 5909 days | 45% |
| Dud Grossmann | 10/10 | 5913 days | 45% |
| Kevin & Chris | 8/10 | 5929 days | 44% |
| philaus | 8/10 | 5965 days | 44% |
| Jess | 10/10 | 5970 days | 45% |
| Martina Pankova | 10/10 | 5971 days | 45% |
| Margie | 10/10 | 5974 days | 45% |
| Bob Lenihan | 10/10 | 5982 days | 45% |
| Russell & Barbara Gilmour | 9/10 | 5982 days | 45% |
| Einar | 9/10 | 5984 days | 45% |
| Dutertre Annaboue | 8/10 | 5997 days | 44% |
| Nicky and Andy Prescott | 9/10 | 5998 days | 45% |
| Colby Smythe | 10/10 | 5999 days | 45% |
| Richard | 9/10 | 6000 days | 45% |
| Hans Suess | 9/10 | 6002 days | 45% |
| John Cox | 6/10 | 6002 days | 37% |
| Matthiis & Femke | 8/10 | 6003 days | 44% |
| Sheila Morgan | 9/10 | 6005 days | 45% |
| M Sicard | 9/10 | 6006 days | 45% |
| Ilst De | 8/10 | 6009 days | 44% |
| A Southwood | 8/10 | 6018 days | 44% |
| Thomas Stopp | 8/10 | 6024 days | 44% |
| BenH | 10/10 | 6024 days | 45% |
| Jessica | 8/10 | 6029 days | 44% |
| Anne Heriot | 10/10 | 6036 days | 45% |
| foucherm | 7/10 | 6079 days | 41% |
| Stefan Lua | 10/10 | 6088 days | 45% |
| anne p | 8/10 | 6109 days | 44% |
| Peter and Dianne McKinnon | 10/10 | 6109 days | 45% |
| HansH1 | 9/10 | 6325 days | 45% |
| geoffelizabeth | 8/10 | 6330 days | 44% |
| annysp | 10/10 | 6330 days | 45% |
| JasminA | 7/10 | 6330 days | 41% |
| Philipp | 7/10 | 6330 days | 41% |
| Jelle | 8/10 | 6333 days | 44% |
| Dianne | 9/10 | 6439 days | 45% |
| JulianeH | 10/10 | 6440 days | 45% |
| Charlotta Halfwordson | 10/10 | 6461 days | 45% |
| Josefine | 10/10 | 6461 days | 45% |
| Sascha | 7/10 | 6528 days | 41% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kepler Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.