Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kepler Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kepler Track
Valid Reviews
198 Valid Reviews
The Kepler Track experience has a total of 201 reviews. There are 198 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
30% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.37% Average
The raw data average (mean) for all the Kepler Track valid reviews is 87.37% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
194 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 194 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 194 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
29% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Kepler Track face-to-face reviews is 87.11% and is based on 194 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Ashmore | 10/10 | 3441 days | 100% |
| Tom | 9/10 | 3459 days | 97% |
| Laureri Foster | 10/10 | 3471 days | 96% |
| Tomas Kotul | 8/10 | 3480 days | 93% |
| Dubrulle | 8/10 | 3537 days | 86% |
| Sabrina Kulikar | 7/10 | 3548 days | 80% |
| Lieke vol Velde | 8/10 | 3551 days | 85% |
| Olde Vogel | 9/10 | 3551 days | 86% |
| Elien Dauwe | 9/10 | 3556 days | 85% |
| Simon Dauwe | 9/10 | 3556 days | 85% |
| Mona Uttendorf | 8/10 | 3556 days | 84% |
| Luke | 8/10 | 3561 days | 83% |
| Kat | 9/10 | 3561 days | 84% |
| Nanda Dyke | 9/10 | 3563 days | 84% |
| Justine Langero | 8/10 | 3581 days | 81% |
| Thomas | 8/10 | 3581 days | 81% |
| Thomas Nolwenn | 9/10 | 3584 days | 82% |
| Nele Foerske | 9/10 | 3797 days | 56% |
| Leopold Kern | 9/10 | 3797 days | 56% |
| Matej Trampzer | 9/10 | 3803 days | 55% |
| Rebecca Grant | 10/10 | 3806 days | 56% |
| Sarah Grant | 9/10 | 3806 days | 55% |
| Holly Cooper | 8/10 | 3806 days | 54% |
| Josh Legge | 8/10 | 3808 days | 54% |
| Leonie Kaufmann | 9/10 | 3808 days | 55% |
| Selina | 8/10 | 3816 days | 53% |
| Radim Halasz | 8/10 | 3819 days | 53% |
| Katerina Vobecka | 9/10 | 3819 days | 53% |
| Jiri Sojka | 9/10 | 3819 days | 53% |
| Jana Formankoua | 10/10 | 3819 days | 54% |
| Rossella | 7/10 | 3820 days | 49% |
| Johannes Eisel | 10/10 | 3821 days | 54% |
| Alexander Mattea | 8/10 | 3821 days | 52% |
| Anouk Jongsma | 7/10 | 3822 days | 49% |
| Lukas Havlicek | 7/10 | 3828 days | 48% |
| Art Ruisenor | 10/10 | 3828 days | 53% |
| Matias Santos | 10/10 | 3830 days | 53% |
| Munne | 9/10 | 3833 days | 52% |
| Kim | 9/10 | 3834 days | 52% |
| Stephanie Pope | 9/10 | 3840 days | 51% |
| Mia Gaynor | 10/10 | 3846 days | 51% |
| magdalena gomez haedo | 10/10 | 3850 days | 50% |
| Brandon Patton | 10/10 | 3866 days | 48% |
| Anais Boileau | 10/10 | 3898 days | 44% |
| Martin Bakker | 9/10 | 3902 days | 43% |
| Kelsey Austin | 9/10 | 3904 days | 43% |
| Thomas Stuber | 9/10 | 3905 days | 43% |
| Ludo and Cha | 9/10 | 3909 days | 42% |
| Falko | 10/10 | 3918 days | 42% |
| Till | 10/10 | 3918 days | 42% |
| Alan West | 10/10 | 3918 days | 42% |
| Coralie Ambrosino | 9/10 | 4177 days | 10% |
| Katharina Block | 7/10 | 4180 days | 8% |
| Annika Fletemeyer | 7/10 | 4180 days | 8% |
| Tarillon Family | 9/10 | 4180 days | 10% |
| Martin Kroek | 8/10 | 4224 days | 4% |
| Manuela Opprecht | 10/10 | 4229 days | 4% |
| Judi Gilchrist | 10/10 | 4241 days | 3% |
| Samuel Tohko | 10/10 | 4263 days | 0% |
| Nikolas Gut | 8/10 | 4522 days | 47% |
| Anja Weppler | 9/10 | 4522 days | 47% |
| Charlotte | 7/10 | 4526 days | 44% |
| Vuillermet | 3/10 | 4526 days | 20% |
| Annika Marz | 9/10 | 4547 days | 47% |
| Julian Zeissler | 7/10 | 4547 days | 44% |
| Daniel Robledo | 9/10 | 4556 days | 47% |
| Maria Camen Santos Lopez | 10/10 | 4556 days | 48% |
| Linus Larsson | 9/10 | 4561 days | 47% |
| Radana Dlouha | 10/10 | 4561 days | 48% |
| Maria = Moller Hansen | 8/10 | 4566 days | 47% |
| Mike Gemmill | 10/10 | 4566 days | 48% |
| Marion Busch | 10/10 | 4570 days | 48% |
| Natalie Boehm | 7/10 | 4571 days | 44% |
| Steffen | 8/10 | 4571 days | 47% |
| Thomas Zilio | 8/10 | 4572 days | 47% |
| Tobias Gehring | 8/10 | 4574 days | 47% |
| Felix Brettner | 8/10 | 4574 days | 47% |
| Eugen Lehner | 8/10 | 4574 days | 47% |
| Max Stein | 7/10 | 4574 days | 44% |
| Simon Tanguy | 7/10 | 4574 days | 44% |
| David Krasner | 9/10 | 4580 days | 47% |
| G Ballard | 8/10 | 4581 days | 47% |
| F Ballard | 9/10 | 4581 days | 47% |
| Alexis Redor | 6/10 | 4586 days | 39% |
| Ludvig Fagerstrom | 7/10 | 4602 days | 44% |
| Johanna Bak | 8/10 | 4602 days | 47% |
| Doran Swartz | 10/10 | 4604 days | 48% |
| Guy David | 9/10 | 4604 days | 47% |
| Martin Thibaut | 10/10 | 4606 days | 48% |
| Daryl | 10/10 | 4609 days | 48% |
| Alex | 10/10 | 4614 days | 48% |
| Omri Ifrsh | 9/10 | 4895 days | 47% |
| Jiri van Straelper | 8/10 | 4907 days | 47% |
| Lea Scheuvens | 10/10 | 4910 days | 48% |
| Luise Fuchs | 8/10 | 4910 days | 47% |
| Cervenka Jaroslav | 10/10 | 4912 days | 48% |
| Christian | 7/10 | 4913 days | 44% |
| Joshua Perry | 10/10 | 4916 days | 48% |
| Molly Ladd | 9/10 | 4916 days | 47% |
| Sabisch Moritz | 8/10 | 4920 days | 47% |
| Karina Gratz | 9/10 | 4924 days | 47% |
| Justin Leest | 10/10 | 4924 days | 48% |
| Jacob Bernhardt | 10/10 | 4925 days | 48% |
| Patrick O'Connell | 10/10 | 4930 days | 48% |
| Veronica and Jordi | 7/10 | 4939 days | 44% |
| Alex Laidlaw | 10/10 | 5017 days | 48% |
| Oliver Kalmbach | 9/10 | 5019 days | 47% |
| Stuart Arrol | 8/10 | 5250 days | 47% |
| Anna | 10/10 | 5252 days | 48% |
| Monika Kneidl | 10/10 | 5260 days | 48% |
| Les Barnes | 8/10 | 5294 days | 47% |
| Carolee Webster | 10/10 | 5294 days | 48% |
| Beeny | 6/10 | 5295 days | 39% |
| Karin | 9/10 | 5297 days | 47% |
| Ken | 7/10 | 5298 days | 44% |
| Uwe Henze | 8/10 | 5299 days | 47% |
| John A Jerome | 9/10 | 5300 days | 47% |
| Cindy & Glen Kerunsky | 10/10 | 5301 days | 48% |
| Fannette Peyreplane | 10/10 | 5302 days | 48% |
| Nikita Sue | 9/10 | 5307 days | 47% |
| Francis Corrigan | 8/10 | 5315 days | 47% |
| Monika & Roger | 9/10 | 5327 days | 47% |
| Jackie & Ray | 8/10 | 5327 days | 47% |
| Harry Simpson | 9/10 | 5383 days | 47% |
| Berry | 9/10 | 5387 days | 47% |
| Jasmin Loeffler | 9/10 | 5596 days | 47% |
| Faith Whitcraft | 8/10 | 5628 days | 47% |
| R Tearle | 9/10 | 5629 days | 47% |
| Sarah and Uli Glas | 10/10 | 5631 days | 48% |
| Anezka Hlavacova | 6/10 | 5634 days | 39% |
| Marii Joekalda | 10/10 | 5634 days | 48% |
| Chrissy Crebas | 8/10 | 5636 days | 47% |
| noname | 8/10 | 5636 days | 47% |
| Dave Lidgard | 9/10 | 5638 days | 47% |
| Martin Vitiello | 9/10 | 5641 days | 47% |
| Stefan Mudl | 7/10 | 5641 days | 44% |
| Tara Koenig | 7/10 | 5642 days | 44% |
| Rebecca Johnston | 10/10 | 5642 days | 48% |
| Fabrizio Consolini | 10/10 | 5642 days | 48% |
| Bruce & Elaine Chote | 9/10 | 5643 days | 47% |
| Javier Munoz | 9/10 | 5644 days | 47% |
| Lisa Lovebarge | 9/10 | 5645 days | 47% |
| Susan Herd | 9/10 | 5646 days | 47% |
| Alan Munday | 9/10 | 5649 days | 47% |
| Silvia Schmutz | 10/10 | 5651 days | 48% |
| Grumbach | 9/10 | 5654 days | 47% |
| Andreas Fritesche | 10/10 | 5654 days | 48% |
| Geert Van Tittelboom | 9/10 | 5655 days | 47% |
| Camilla Andersson | 8/10 | 5656 days | 47% |
| Manfred & Gabi | 9/10 | 5662 days | 47% |
| Martin Current | 8/10 | 5666 days | 47% |
| James Jackson | 9/10 | 5669 days | 47% |
| Cheryl | 8/10 | 5669 days | 47% |
| Nataly Loewidt | 6/10 | 5671 days | 39% |
| Martin L | 10/10 | 5672 days | 48% |
| Ainoa Salazar Lozano | 7/10 | 5672 days | 44% |
| Doris Neuber | 10/10 | 5678 days | 48% |
| Chris | 9/10 | 5929 days | 47% |
| Sabine | 10/10 | 5929 days | 48% |
| Dud Grossmann | 10/10 | 5933 days | 48% |
| Kevin & Chris | 8/10 | 5949 days | 47% |
| philaus | 8/10 | 5985 days | 47% |
| Jess | 10/10 | 5990 days | 48% |
| Martina Pankova | 10/10 | 5991 days | 48% |
| Margie | 10/10 | 5994 days | 48% |
| Bob Lenihan | 10/10 | 6002 days | 48% |
| Russell & Barbara Gilmour | 9/10 | 6002 days | 47% |
| Einar | 9/10 | 6004 days | 47% |
| Dutertre Annaboue | 8/10 | 6017 days | 47% |
| Nicky and Andy Prescott | 9/10 | 6018 days | 47% |
| Colby Smythe | 10/10 | 6019 days | 48% |
| Richard | 9/10 | 6020 days | 47% |
| Hans Suess | 9/10 | 6022 days | 47% |
| John Cox | 6/10 | 6022 days | 39% |
| Matthiis & Femke | 8/10 | 6023 days | 47% |
| Sheila Morgan | 9/10 | 6025 days | 47% |
| M Sicard | 9/10 | 6026 days | 47% |
| Ilst De | 8/10 | 6029 days | 47% |
| A Southwood | 8/10 | 6038 days | 47% |
| Thomas Stopp | 8/10 | 6044 days | 47% |
| BenH | 10/10 | 6044 days | 48% |
| Jessica | 8/10 | 6049 days | 47% |
| Anne Heriot | 10/10 | 6056 days | 48% |
| foucherm | 7/10 | 6099 days | 44% |
| Stefan Lua | 10/10 | 6108 days | 48% |
| anne p | 8/10 | 6129 days | 47% |
| Peter and Dianne McKinnon | 10/10 | 6129 days | 48% |
| HansH1 | 9/10 | 6345 days | 47% |
| geoffelizabeth | 8/10 | 6350 days | 47% |
| annysp | 10/10 | 6350 days | 48% |
| JasminA | 7/10 | 6350 days | 44% |
| Philipp | 7/10 | 6350 days | 44% |
| Jelle | 8/10 | 6353 days | 47% |
| Dianne | 9/10 | 6459 days | 47% |
| JulianeH | 10/10 | 6460 days | 48% |
| Charlotta Halfwordson | 10/10 | 6481 days | 48% |
| Josefine | 10/10 | 6481 days | 48% |
| Sascha | 7/10 | 6548 days | 44% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kepler Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.