Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kepler Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kepler Track
Valid Reviews
198 Valid Reviews
The Kepler Track experience has a total of 201 reviews. There are 198 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 198 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 60 |
|
30% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.37% Average
The raw data average (mean) for all the Kepler Track valid reviews is 87.37% and is based on 198 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
194 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 198 valid reviews, the experience has 194 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 194 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
29% |
| 9/10 | 63 |
|
32% |
| 8/10 | 47 |
|
24% |
| 7/10 | 22 |
|
11% |
| 6/10 | 5 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Kepler Track face-to-face reviews is 87.11% and is based on 194 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Ashmore | 10/10 | 3522 days | 100% |
| Tom | 9/10 | 3540 days | 97% |
| Laureri Foster | 10/10 | 3552 days | 96% |
| Tomas Kotul | 8/10 | 3561 days | 93% |
| Dubrulle | 8/10 | 3618 days | 86% |
| Sabrina Kulikar | 7/10 | 3629 days | 81% |
| Lieke vol Velde | 8/10 | 3632 days | 85% |
| Olde Vogel | 9/10 | 3632 days | 86% |
| Elien Dauwe | 9/10 | 3637 days | 85% |
| Simon Dauwe | 9/10 | 3637 days | 85% |
| Mona Uttendorf | 8/10 | 3637 days | 84% |
| Luke | 8/10 | 3642 days | 84% |
| Kat | 9/10 | 3642 days | 85% |
| Nanda Dyke | 9/10 | 3644 days | 84% |
| Justine Langero | 8/10 | 3662 days | 81% |
| Thomas | 8/10 | 3662 days | 81% |
| Thomas Nolwenn | 9/10 | 3665 days | 82% |
| Nele Foerske | 9/10 | 3878 days | 56% |
| Leopold Kern | 9/10 | 3878 days | 56% |
| Matej Trampzer | 9/10 | 3884 days | 55% |
| Rebecca Grant | 10/10 | 3887 days | 56% |
| Sarah Grant | 9/10 | 3887 days | 55% |
| Holly Cooper | 8/10 | 3887 days | 54% |
| Josh Legge | 8/10 | 3889 days | 54% |
| Leonie Kaufmann | 9/10 | 3889 days | 55% |
| Selina | 8/10 | 3897 days | 53% |
| Radim Halasz | 8/10 | 3900 days | 53% |
| Katerina Vobecka | 9/10 | 3900 days | 53% |
| Jiri Sojka | 9/10 | 3900 days | 53% |
| Jana Formankoua | 10/10 | 3900 days | 54% |
| Rossella | 7/10 | 3901 days | 50% |
| Johannes Eisel | 10/10 | 3902 days | 54% |
| Alexander Mattea | 8/10 | 3902 days | 53% |
| Anouk Jongsma | 7/10 | 3903 days | 50% |
| Lukas Havlicek | 7/10 | 3909 days | 49% |
| Art Ruisenor | 10/10 | 3909 days | 53% |
| Matias Santos | 10/10 | 3911 days | 53% |
| Munne | 9/10 | 3914 days | 52% |
| Kim | 9/10 | 3915 days | 52% |
| Stephanie Pope | 9/10 | 3921 days | 51% |
| Mia Gaynor | 10/10 | 3927 days | 51% |
| magdalena gomez haedo | 10/10 | 3931 days | 50% |
| Brandon Patton | 10/10 | 3947 days | 48% |
| Anais Boileau | 10/10 | 3979 days | 44% |
| Martin Bakker | 9/10 | 3983 days | 43% |
| Kelsey Austin | 9/10 | 3985 days | 43% |
| Thomas Stuber | 9/10 | 3986 days | 43% |
| Ludo and Cha | 9/10 | 3990 days | 43% |
| Falko | 10/10 | 3999 days | 42% |
| Till | 10/10 | 3999 days | 42% |
| Alan West | 10/10 | 3999 days | 42% |
| Coralie Ambrosino | 9/10 | 4258 days | 10% |
| Katharina Block | 7/10 | 4261 days | 9% |
| Annika Fletemeyer | 7/10 | 4261 days | 9% |
| Tarillon Family | 9/10 | 4261 days | 10% |
| Martin Kroek | 8/10 | 4305 days | 5% |
| Manuela Opprecht | 10/10 | 4310 days | 4% |
| Judi Gilchrist | 10/10 | 4322 days | 3% |
| Samuel Tohko | 10/10 | 4344 days | 0% |
| Nikolas Gut | 8/10 | 4603 days | 57% |
| Anja Weppler | 9/10 | 4603 days | 57% |
| Charlotte | 7/10 | 4607 days | 53% |
| Vuillermet | 3/10 | 4607 days | 29% |
| Annika Marz | 9/10 | 4628 days | 57% |
| Julian Zeissler | 7/10 | 4628 days | 53% |
| Daniel Robledo | 9/10 | 4637 days | 57% |
| Maria Camen Santos Lopez | 10/10 | 4637 days | 58% |
| Linus Larsson | 9/10 | 4642 days | 57% |
| Radana Dlouha | 10/10 | 4642 days | 58% |
| Maria = Moller Hansen | 8/10 | 4647 days | 57% |
| Mike Gemmill | 10/10 | 4647 days | 58% |
| Marion Busch | 10/10 | 4651 days | 58% |
| Natalie Boehm | 7/10 | 4652 days | 53% |
| Steffen | 8/10 | 4652 days | 57% |
| Thomas Zilio | 8/10 | 4653 days | 57% |
| Tobias Gehring | 8/10 | 4655 days | 57% |
| Felix Brettner | 8/10 | 4655 days | 57% |
| Eugen Lehner | 8/10 | 4655 days | 57% |
| Max Stein | 7/10 | 4655 days | 53% |
| Simon Tanguy | 7/10 | 4655 days | 53% |
| David Krasner | 9/10 | 4661 days | 57% |
| G Ballard | 8/10 | 4662 days | 57% |
| F Ballard | 9/10 | 4662 days | 57% |
| Alexis Redor | 6/10 | 4667 days | 49% |
| Ludvig Fagerstrom | 7/10 | 4683 days | 53% |
| Johanna Bak | 8/10 | 4683 days | 57% |
| Doran Swartz | 10/10 | 4685 days | 58% |
| Guy David | 9/10 | 4685 days | 57% |
| Martin Thibaut | 10/10 | 4687 days | 58% |
| Daryl | 10/10 | 4690 days | 58% |
| Alex | 10/10 | 4695 days | 58% |
| Omri Ifrsh | 9/10 | 4976 days | 57% |
| Jiri van Straelper | 8/10 | 4988 days | 57% |
| Lea Scheuvens | 10/10 | 4991 days | 58% |
| Luise Fuchs | 8/10 | 4991 days | 57% |
| Cervenka Jaroslav | 10/10 | 4993 days | 58% |
| Christian | 7/10 | 4994 days | 53% |
| Joshua Perry | 10/10 | 4997 days | 58% |
| Molly Ladd | 9/10 | 4997 days | 57% |
| Sabisch Moritz | 8/10 | 5001 days | 57% |
| Karina Gratz | 9/10 | 5005 days | 57% |
| Justin Leest | 10/10 | 5005 days | 58% |
| Jacob Bernhardt | 10/10 | 5006 days | 58% |
| Patrick O'Connell | 10/10 | 5011 days | 58% |
| Veronica and Jordi | 7/10 | 5020 days | 53% |
| Alex Laidlaw | 10/10 | 5098 days | 58% |
| Oliver Kalmbach | 9/10 | 5100 days | 57% |
| Stuart Arrol | 8/10 | 5331 days | 57% |
| Anna | 10/10 | 5333 days | 58% |
| Monika Kneidl | 10/10 | 5341 days | 58% |
| Les Barnes | 8/10 | 5375 days | 57% |
| Carolee Webster | 10/10 | 5375 days | 58% |
| Beeny | 6/10 | 5376 days | 49% |
| Karin | 9/10 | 5378 days | 57% |
| Ken | 7/10 | 5379 days | 53% |
| Uwe Henze | 8/10 | 5380 days | 57% |
| John A Jerome | 9/10 | 5381 days | 57% |
| Cindy & Glen Kerunsky | 10/10 | 5382 days | 58% |
| Fannette Peyreplane | 10/10 | 5383 days | 58% |
| Nikita Sue | 9/10 | 5388 days | 57% |
| Francis Corrigan | 8/10 | 5396 days | 57% |
| Monika & Roger | 9/10 | 5408 days | 57% |
| Jackie & Ray | 8/10 | 5408 days | 57% |
| Harry Simpson | 9/10 | 5464 days | 57% |
| Berry | 9/10 | 5468 days | 57% |
| Jasmin Loeffler | 9/10 | 5677 days | 57% |
| Faith Whitcraft | 8/10 | 5709 days | 57% |
| R Tearle | 9/10 | 5710 days | 57% |
| Sarah and Uli Glas | 10/10 | 5712 days | 58% |
| Anezka Hlavacova | 6/10 | 5715 days | 49% |
| Marii Joekalda | 10/10 | 5715 days | 58% |
| Chrissy Crebas | 8/10 | 5717 days | 57% |
| noname | 8/10 | 5717 days | 57% |
| Dave Lidgard | 9/10 | 5719 days | 57% |
| Martin Vitiello | 9/10 | 5722 days | 57% |
| Stefan Mudl | 7/10 | 5722 days | 53% |
| Tara Koenig | 7/10 | 5723 days | 53% |
| Rebecca Johnston | 10/10 | 5723 days | 58% |
| Fabrizio Consolini | 10/10 | 5723 days | 58% |
| Bruce & Elaine Chote | 9/10 | 5724 days | 57% |
| Javier Munoz | 9/10 | 5725 days | 57% |
| Lisa Lovebarge | 9/10 | 5726 days | 57% |
| Susan Herd | 9/10 | 5727 days | 57% |
| Alan Munday | 9/10 | 5730 days | 57% |
| Silvia Schmutz | 10/10 | 5732 days | 58% |
| Grumbach | 9/10 | 5735 days | 57% |
| Andreas Fritesche | 10/10 | 5735 days | 58% |
| Geert Van Tittelboom | 9/10 | 5736 days | 57% |
| Camilla Andersson | 8/10 | 5737 days | 57% |
| Manfred & Gabi | 9/10 | 5743 days | 57% |
| Martin Current | 8/10 | 5747 days | 57% |
| James Jackson | 9/10 | 5750 days | 57% |
| Cheryl | 8/10 | 5750 days | 57% |
| Nataly Loewidt | 6/10 | 5752 days | 49% |
| Martin L | 10/10 | 5753 days | 58% |
| Ainoa Salazar Lozano | 7/10 | 5753 days | 53% |
| Doris Neuber | 10/10 | 5759 days | 58% |
| Chris | 9/10 | 6010 days | 57% |
| Sabine | 10/10 | 6010 days | 58% |
| Dud Grossmann | 10/10 | 6014 days | 58% |
| Kevin & Chris | 8/10 | 6030 days | 57% |
| philaus | 8/10 | 6066 days | 57% |
| Jess | 10/10 | 6071 days | 58% |
| Martina Pankova | 10/10 | 6072 days | 58% |
| Margie | 10/10 | 6075 days | 58% |
| Bob Lenihan | 10/10 | 6083 days | 58% |
| Russell & Barbara Gilmour | 9/10 | 6083 days | 57% |
| Einar | 9/10 | 6085 days | 57% |
| Dutertre Annaboue | 8/10 | 6098 days | 57% |
| Nicky and Andy Prescott | 9/10 | 6099 days | 57% |
| Colby Smythe | 10/10 | 6100 days | 58% |
| Richard | 9/10 | 6101 days | 57% |
| Hans Suess | 9/10 | 6103 days | 57% |
| John Cox | 6/10 | 6103 days | 49% |
| Matthiis & Femke | 8/10 | 6104 days | 57% |
| Sheila Morgan | 9/10 | 6106 days | 57% |
| M Sicard | 9/10 | 6107 days | 57% |
| Ilst De | 8/10 | 6110 days | 57% |
| A Southwood | 8/10 | 6119 days | 57% |
| Thomas Stopp | 8/10 | 6125 days | 57% |
| BenH | 10/10 | 6125 days | 58% |
| Jessica | 8/10 | 6130 days | 57% |
| Anne Heriot | 10/10 | 6137 days | 58% |
| foucherm | 7/10 | 6180 days | 53% |
| Stefan Lua | 10/10 | 6189 days | 58% |
| anne p | 8/10 | 6210 days | 57% |
| Peter and Dianne McKinnon | 10/10 | 6210 days | 58% |
| HansH1 | 9/10 | 6426 days | 57% |
| geoffelizabeth | 8/10 | 6431 days | 57% |
| annysp | 10/10 | 6431 days | 58% |
| JasminA | 7/10 | 6431 days | 53% |
| Philipp | 7/10 | 6431 days | 53% |
| Jelle | 8/10 | 6434 days | 57% |
| Dianne | 9/10 | 6540 days | 57% |
| JulianeH | 10/10 | 6541 days | 58% |
| Charlotta Halfwordson | 10/10 | 6562 days | 58% |
| Josefine | 10/10 | 6562 days | 58% |
| Sascha | 7/10 | 6629 days | 53% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kepler Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.36% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.