Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.90%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1438 days | 100% |
| Sally Caboche | 10/10 | 3477 days | 13% |
| Wolf | 10/10 | 3528 days | 12% |
| Sylvie Meganck | 10/10 | 3528 days | 12% |
| Ylva Teleman | 10/10 | 3534 days | 12% |
| Sylvie Meganck | 10/10 | 3538 days | 12% |
| Martin Marek | 10/10 | 3546 days | 12% |
| Felicity Hughes | 9/10 | 3579 days | 11% |
| Alex Hah | 10/10 | 3580 days | 11% |
| James Macguire | 10/10 | 3580 days | 11% |
| Nathalie | 10/10 | 3622 days | 11% |
| Simon | 10/10 | 3622 days | 11% |
| Janina | 9/10 | 3640 days | 10% |
| Denis Schall | 10/10 | 3648 days | 10% |
| Charlotte Molesworth | 9/10 | 3654 days | 10% |
| Marc | 10/10 | 3655 days | 10% |
| Kirsty Smith | 10/10 | 3660 days | 10% |
| MARK CURPHEY | 10/10 | 3669 days | 10% |
| Diego Casanova | 10/10 | 3669 days | 10% |
| Cat Johnston | 10/10 | 3669 days | 10% |
| James Jackson | 10/10 | 3670 days | 10% |
| Maura O'Connell | 10/10 | 3674 days | 10% |
| Steve Smith | 8/10 | 3876 days | 7% |
| Huon | 8/10 | 3877 days | 7% |
| Cecile | 9/10 | 3877 days | 7% |
| Daniel Idiart | 10/10 | 3888 days | 7% |
| Sarah Dial | 7/10 | 3889 days | 6% |
| Milan Maiwald | 9/10 | 3890 days | 7% |
| Gessica | 8/10 | 3892 days | 7% |
| Szu-Yi Hsu | 7/10 | 3894 days | 6% |
| Chao Lai | 9/10 | 3894 days | 7% |
| Anika D | 9/10 | 3894 days | 7% |
| Dominique | 6/10 | 3895 days | 6% |
| Jiri Sojka | 10/10 | 3899 days | 7% |
| Jana Formankoua | 9/10 | 3899 days | 7% |
| Clotilde Graziani | 10/10 | 3901 days | 7% |
| Johannes Eisel | 9/10 | 3901 days | 7% |
| Sydney Lupton | 5/10 | 3906 days | 5% |
| Joaquin Gruffat | 9/10 | 3910 days | 6% |
| Lili Souris | 10/10 | 3913 days | 6% |
| Elodie Bardolle | 8/10 | 3913 days | 6% |
| Laurent Petit | 10/10 | 3928 days | 6% |
| Sara and Antoine | 9/10 | 3958 days | 6% |
| Hannah Stiles | 10/10 | 3958 days | 6% |
| Monika Dippel | 10/10 | 3978 days | 6% |
| Nicole and Elliott | 10/10 | 3994 days | 5% |
| Elisabet Millet | 10/10 | 3999 days | 5% |
| Graham Lighner | 10/10 | 4005 days | 5% |
| Danica Vrsaljko | 10/10 | 4256 days | 2% |
| Markus Johannes | 9/10 | 4256 days | 1% |
| Kristina Farkas | 10/10 | 4285 days | 1% |
| Finn and Melanie Lorbeer | 10/10 | 4291 days | 1% |
| Barbara | 9/10 | 4343 days | 0% |
| Samuel Tohko | 10/10 | 4343 days | 0% |
| Shelly Weissbrem | 10/10 | 4360 days | 0% |
| Julie | 9/10 | 4389 days | 7% |
| Marilyn Nadeau | 9/10 | 4574 days | 7% |
| Helen Olsson | 10/10 | 4611 days | 7% |
| Max Backelandt | 9/10 | 4614 days | 7% |
| Marie Toulemonde | 10/10 | 4614 days | 7% |
| Chris Handley | 9/10 | 4631 days | 7% |
| Charlotte Casey | 8/10 | 4631 days | 7% |
| Igor | 9/10 | 4635 days | 7% |
| Olivier Carval | 9/10 | 4637 days | 7% |
| Francisco Pablo Miguel | 8/10 | 4660 days | 7% |
| Gal Bero | 10/10 | 4697 days | 7% |
| Daniel McAlpine | 10/10 | 4699 days | 7% |
| Kellie | 10/10 | 4699 days | 7% |
| Jitka Krejcova | 10/10 | 4986 days | 7% |
| Michal Sturma | 10/10 | 4986 days | 7% |
| Raelene Vine | 9/10 | 5000 days | 7% |
| Petra Blumberg | 9/10 | 5006 days | 7% |
| Guillot | 9/10 | 5007 days | 7% |
| Fraser Goldsmith | 10/10 | 5024 days | 7% |
| Jacquemard | 8/10 | 5095 days | 7% |
| Karsten Meyer | 9/10 | 5105 days | 7% |
| Loesje | 9/10 | 5120 days | 7% |
| Rien | 8/10 | 5357 days | 7% |
| Carole Carter | 10/10 | 5357 days | 7% |
| Daniel Patricia | 8/10 | 5368 days | 7% |
| Sam | 10/10 | 5369 days | 7% |
| Les Barnes | 9/10 | 5374 days | 7% |
| Karin Laurev | 10/10 | 5374 days | 7% |
| Mike & Jennie | 9/10 | 5376 days | 7% |
| Lyn Deavin | 6/10 | 5377 days | 6% |
| Diane Moss | 7/10 | 5379 days | 7% |
| Kurt & Noemi Buhler | 9/10 | 5389 days | 7% |
| Frank & Julia | 9/10 | 5393 days | 7% |
| budge69 | 10/10 | 5394 days | 7% |
| Mike1952 | 9/10 | 5394 days | 7% |
| Urban Reifler | 9/10 | 5405 days | 7% |
| Kaelin | 10/10 | 5470 days | 7% |
| Scott & Madeleine Bancroft | 10/10 | 5476 days | 7% |
| Allison Meyoz | 8/10 | 5676 days | 7% |
| Fontvieille | 5/10 | 5683 days | 5% |
| Marc Edwards | 9/10 | 5689 days | 7% |
| Ken Talan | 10/10 | 5696 days | 7% |
| Laurent P | 10/10 | 5703 days | 7% |
| Matthias Joos | 9/10 | 5720 days | 7% |
| Ann-Kathrin Auditor | 10/10 | 5725 days | 7% |
| Mannebach & Siejert | 8/10 | 5728 days | 7% |
| Laurent Michon | 8/10 | 5729 days | 7% |
| Brendan Dunn | 9/10 | 5731 days | 7% |
| Carmel | 8/10 | 5735 days | 7% |
| Sandra | 9/10 | 5736 days | 7% |
| Nataly Loewidt | 10/10 | 5751 days | 7% |
| Tom Hill | 8/10 | 5754 days | 7% |
| Darrell & Michelle Lamb | 9/10 | 6013 days | 7% |
| Ann Michle | 10/10 | 6016 days | 7% |
| Inbar Yizhar Barnea | 9/10 | 6084 days | 7% |
| David Morton | 9/10 | 6098 days | 7% |
| Paula Martinez | 10/10 | 6099 days | 7% |
| Chris el capitan | 10/10 | 6101 days | 7% |
| Huber | 10/10 | 6118 days | 7% |
| Dick Rosman | 9/10 | 6120 days | 7% |
| Rob | 9/10 | 6122 days | 7% |
| Jeremy & Sarah Rind | 6/10 | 6123 days | 6% |
| S Luis Van Oler | 8/10 | 6129 days | 7% |
| mariekef | 9/10 | 6170 days | 7% |
| simonbo | 10/10 | 6170 days | 7% |
| alasiac | 10/10 | 6186 days | 7% |
| Katrin Wennin | 10/10 | 6197 days | 7% |
| johanw | 9/10 | 6302 days | 7% |
| linus | 9/10 | 6312 days | 7% |
| AndreaT | 10/10 | 6426 days | 7% |
| JasminA | 7/10 | 6430 days | 7% |
| Philipp | 9/10 | 6430 days | 7% |
| Enno Brehm | 9/10 | 6442 days | 7% |
| HovingL | 10/10 | 6442 days | 7% |
| Gillian | 8/10 | 6450 days | 7% |
| kempt | 10/10 | 6795 days | 7% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.