Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1237 days | 100% |
| Sally Caboche | 10/10 | 3276 days | 9% |
| Wolf | 10/10 | 3327 days | 8% |
| Sylvie Meganck | 10/10 | 3327 days | 8% |
| Ylva Teleman | 10/10 | 3333 days | 8% |
| Sylvie Meganck | 10/10 | 3337 days | 8% |
| Martin Marek | 10/10 | 3345 days | 8% |
| Felicity Hughes | 9/10 | 3378 days | 8% |
| Alex Hah | 10/10 | 3379 days | 8% |
| James Macguire | 10/10 | 3379 days | 8% |
| Nathalie | 10/10 | 3421 days | 8% |
| Simon | 10/10 | 3421 days | 8% |
| Janina | 9/10 | 3439 days | 7% |
| Denis Schall | 10/10 | 3447 days | 7% |
| Charlotte Molesworth | 9/10 | 3453 days | 7% |
| Marc | 10/10 | 3454 days | 7% |
| Kirsty Smith | 10/10 | 3459 days | 7% |
| MARK CURPHEY | 10/10 | 3468 days | 7% |
| Diego Casanova | 10/10 | 3468 days | 7% |
| Cat Johnston | 10/10 | 3468 days | 7% |
| James Jackson | 10/10 | 3469 days | 7% |
| Maura O'Connell | 10/10 | 3473 days | 7% |
| Steve Smith | 8/10 | 3675 days | 5% |
| Huon | 8/10 | 3676 days | 5% |
| Cecile | 9/10 | 3676 days | 5% |
| Daniel Idiart | 10/10 | 3687 days | 5% |
| Sarah Dial | 7/10 | 3688 days | 5% |
| Milan Maiwald | 9/10 | 3689 days | 5% |
| Gessica | 8/10 | 3691 days | 5% |
| Szu-Yi Hsu | 7/10 | 3693 days | 5% |
| Chao Lai | 9/10 | 3693 days | 5% |
| Anika D | 9/10 | 3693 days | 5% |
| Dominique | 6/10 | 3694 days | 5% |
| Jiri Sojka | 10/10 | 3698 days | 5% |
| Jana Formankoua | 9/10 | 3698 days | 5% |
| Clotilde Graziani | 10/10 | 3700 days | 5% |
| Johannes Eisel | 9/10 | 3700 days | 5% |
| Sydney Lupton | 5/10 | 3705 days | 4% |
| Joaquin Gruffat | 9/10 | 3709 days | 5% |
| Lili Souris | 10/10 | 3712 days | 5% |
| Elodie Bardolle | 8/10 | 3712 days | 5% |
| Laurent Petit | 10/10 | 3727 days | 5% |
| Sara and Antoine | 9/10 | 3757 days | 5% |
| Hannah Stiles | 10/10 | 3757 days | 5% |
| Monika Dippel | 10/10 | 3777 days | 5% |
| Nicole and Elliott | 10/10 | 3793 days | 5% |
| Elisabet Millet | 10/10 | 3798 days | 5% |
| Graham Lighner | 10/10 | 3804 days | 5% |
| Danica Vrsaljko | 10/10 | 4055 days | 3% |
| Markus Johannes | 9/10 | 4055 days | 2% |
| Kristina Farkas | 10/10 | 4084 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 4090 days | 2% |
| Barbara | 9/10 | 4142 days | 2% |
| Samuel Tohko | 10/10 | 4142 days | 2% |
| Shelly Weissbrem | 10/10 | 4159 days | 2% |
| Julie | 9/10 | 4188 days | 1% |
| Marilyn Nadeau | 9/10 | 4373 days | 0% |
| Helen Olsson | 10/10 | 4410 days | 4% |
| Max Backelandt | 9/10 | 4413 days | 4% |
| Marie Toulemonde | 10/10 | 4413 days | 4% |
| Chris Handley | 9/10 | 4430 days | 4% |
| Charlotte Casey | 8/10 | 4430 days | 4% |
| Igor | 9/10 | 4434 days | 4% |
| Olivier Carval | 9/10 | 4436 days | 4% |
| Francisco Pablo Miguel | 8/10 | 4459 days | 4% |
| Gal Bero | 10/10 | 4496 days | 4% |
| Daniel McAlpine | 10/10 | 4498 days | 4% |
| Kellie | 10/10 | 4498 days | 4% |
| Jitka Krejcova | 10/10 | 4785 days | 4% |
| Michal Sturma | 10/10 | 4785 days | 4% |
| Raelene Vine | 9/10 | 4799 days | 4% |
| Petra Blumberg | 9/10 | 4805 days | 4% |
| Guillot | 9/10 | 4806 days | 4% |
| Fraser Goldsmith | 10/10 | 4823 days | 4% |
| Jacquemard | 8/10 | 4894 days | 4% |
| Karsten Meyer | 9/10 | 4904 days | 4% |
| Loesje | 9/10 | 4919 days | 4% |
| Rien | 8/10 | 5156 days | 4% |
| Carole Carter | 10/10 | 5156 days | 4% |
| Daniel Patricia | 8/10 | 5167 days | 4% |
| Sam | 10/10 | 5168 days | 4% |
| Les Barnes | 9/10 | 5173 days | 4% |
| Karin Laurev | 10/10 | 5173 days | 4% |
| Mike & Jennie | 9/10 | 5175 days | 4% |
| Lyn Deavin | 6/10 | 5176 days | 3% |
| Diane Moss | 7/10 | 5178 days | 4% |
| Kurt & Noemi Buhler | 9/10 | 5188 days | 4% |
| Frank & Julia | 9/10 | 5192 days | 4% |
| budge69 | 10/10 | 5193 days | 4% |
| Mike1952 | 9/10 | 5193 days | 4% |
| Urban Reifler | 9/10 | 5204 days | 4% |
| Kaelin | 10/10 | 5269 days | 4% |
| Scott & Madeleine Bancroft | 10/10 | 5275 days | 4% |
| Allison Meyoz | 8/10 | 5475 days | 4% |
| Fontvieille | 5/10 | 5482 days | 3% |
| Marc Edwards | 9/10 | 5488 days | 4% |
| Ken Talan | 10/10 | 5495 days | 4% |
| Laurent P | 10/10 | 5502 days | 4% |
| Matthias Joos | 9/10 | 5519 days | 4% |
| Ann-Kathrin Auditor | 10/10 | 5524 days | 4% |
| Mannebach & Siejert | 8/10 | 5527 days | 4% |
| Laurent Michon | 8/10 | 5528 days | 4% |
| Brendan Dunn | 9/10 | 5530 days | 4% |
| Carmel | 8/10 | 5534 days | 4% |
| Sandra | 9/10 | 5535 days | 4% |
| Nataly Loewidt | 10/10 | 5550 days | 4% |
| Tom Hill | 8/10 | 5553 days | 4% |
| Darrell & Michelle Lamb | 9/10 | 5812 days | 4% |
| Ann Michle | 10/10 | 5815 days | 4% |
| Inbar Yizhar Barnea | 9/10 | 5883 days | 4% |
| David Morton | 9/10 | 5897 days | 4% |
| Paula Martinez | 10/10 | 5898 days | 4% |
| Chris el capitan | 10/10 | 5900 days | 4% |
| Huber | 10/10 | 5917 days | 4% |
| Dick Rosman | 9/10 | 5919 days | 4% |
| Rob | 9/10 | 5921 days | 4% |
| Jeremy & Sarah Rind | 6/10 | 5922 days | 3% |
| S Luis Van Oler | 8/10 | 5928 days | 4% |
| mariekef | 9/10 | 5969 days | 4% |
| simonbo | 10/10 | 5969 days | 4% |
| alasiac | 10/10 | 5985 days | 4% |
| Katrin Wennin | 10/10 | 5996 days | 4% |
| johanw | 9/10 | 6101 days | 4% |
| linus | 9/10 | 6111 days | 4% |
| AndreaT | 10/10 | 6225 days | 4% |
| JasminA | 7/10 | 6229 days | 4% |
| Philipp | 9/10 | 6229 days | 4% |
| Enno Brehm | 9/10 | 6241 days | 4% |
| HovingL | 10/10 | 6241 days | 4% |
| Gillian | 8/10 | 6249 days | 4% |
| kempt | 10/10 | 6594 days | 4% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.