G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1100 days | 100% |
| Sally Caboche | 10/10 | 3140 days | 7% |
| Wolf | 10/10 | 3190 days | 7% |
| Sylvie Meganck | 10/10 | 3190 days | 7% |
| Ylva Teleman | 10/10 | 3196 days | 7% |
| Sylvie Meganck | 10/10 | 3200 days | 7% |
| Martin Marek | 10/10 | 3208 days | 6% |
| Felicity Hughes | 9/10 | 3241 days | 6% |
| Alex Hah | 10/10 | 3242 days | 6% |
| James Macguire | 10/10 | 3242 days | 6% |
| Nathalie | 10/10 | 3284 days | 6% |
| Simon | 10/10 | 3284 days | 6% |
| Janina | 9/10 | 3302 days | 6% |
| Denis Schall | 10/10 | 3310 days | 6% |
| Charlotte Molesworth | 9/10 | 3316 days | 6% |
| Marc | 10/10 | 3317 days | 6% |
| Kirsty Smith | 10/10 | 3322 days | 6% |
| MARK CURPHEY | 10/10 | 3331 days | 6% |
| Diego Casanova | 10/10 | 3331 days | 6% |
| Cat Johnston | 10/10 | 3331 days | 6% |
| James Jackson | 10/10 | 3332 days | 6% |
| Maura O'Connell | 10/10 | 3336 days | 6% |
| Steve Smith | 8/10 | 3538 days | 5% |
| Huon | 8/10 | 3539 days | 5% |
| Cecile | 9/10 | 3539 days | 5% |
| Daniel Idiart | 10/10 | 3550 days | 5% |
| Sarah Dial | 7/10 | 3551 days | 4% |
| Milan Maiwald | 9/10 | 3552 days | 4% |
| Gessica | 8/10 | 3554 days | 4% |
| Szu-Yi Hsu | 7/10 | 3556 days | 4% |
| Chao Lai | 9/10 | 3556 days | 4% |
| Anika D | 9/10 | 3556 days | 4% |
| Dominique | 6/10 | 3557 days | 4% |
| Jiri Sojka | 10/10 | 3561 days | 4% |
| Jana Formankoua | 9/10 | 3561 days | 4% |
| Clotilde Graziani | 10/10 | 3563 days | 4% |
| Johannes Eisel | 9/10 | 3563 days | 4% |
| Sydney Lupton | 5/10 | 3568 days | 3% |
| Joaquin Gruffat | 9/10 | 3572 days | 4% |
| Lili Souris | 10/10 | 3575 days | 4% |
| Elodie Bardolle | 8/10 | 3575 days | 4% |
| Laurent Petit | 10/10 | 3590 days | 4% |
| Sara and Antoine | 9/10 | 3620 days | 4% |
| Hannah Stiles | 10/10 | 3620 days | 4% |
| Monika Dippel | 10/10 | 3640 days | 4% |
| Nicole and Elliott | 10/10 | 3656 days | 4% |
| Elisabet Millet | 10/10 | 3661 days | 4% |
| Graham Lighner | 10/10 | 3667 days | 4% |
| Danica Vrsaljko | 10/10 | 3918 days | 2% |
| Markus Johannes | 9/10 | 3918 days | 2% |
| Kristina Farkas | 10/10 | 3947 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 3953 days | 2% |
| Barbara | 9/10 | 4005 days | 2% |
| Samuel Tohko | 10/10 | 4005 days | 2% |
| Shelly Weissbrem | 10/10 | 4022 days | 2% |
| Julie | 9/10 | 4052 days | 2% |
| Marilyn Nadeau | 9/10 | 4236 days | 1% |
| Helen Olsson | 10/10 | 4273 days | 0% |
| Max Backelandt | 9/10 | 4276 days | 0% |
| Marie Toulemonde | 10/10 | 4276 days | 0% |
| Chris Handley | 9/10 | 4293 days | 0% |
| Charlotte Casey | 8/10 | 4293 days | 0% |
| Igor | 9/10 | 4297 days | 0% |
| Olivier Carval | 9/10 | 4299 days | 0% |
| Francisco Pablo Miguel | 8/10 | 4322 days | 0% |
| Gal Bero | 10/10 | 4359 days | 0% |
| Daniel McAlpine | 10/10 | 4361 days | 0% |
| Kellie | 10/10 | 4361 days | 0% |
| Jitka Krejcova | 10/10 | 4648 days | 3% |
| Michal Sturma | 10/10 | 4648 days | 3% |
| Raelene Vine | 9/10 | 4662 days | 3% |
| Petra Blumberg | 9/10 | 4668 days | 3% |
| Guillot | 9/10 | 4669 days | 3% |
| Fraser Goldsmith | 10/10 | 4686 days | 3% |
| Jacquemard | 8/10 | 4757 days | 3% |
| Karsten Meyer | 9/10 | 4767 days | 3% |
| Loesje | 9/10 | 4782 days | 3% |
| Rien | 8/10 | 5019 days | 3% |
| Carole Carter | 10/10 | 5019 days | 3% |
| Daniel Patricia | 8/10 | 5030 days | 3% |
| Sam | 10/10 | 5031 days | 3% |
| Les Barnes | 9/10 | 5036 days | 3% |
| Karin Laurev | 10/10 | 5036 days | 3% |
| Mike & Jennie | 9/10 | 5038 days | 3% |
| Lyn Deavin | 6/10 | 5039 days | 2% |
| Diane Moss | 7/10 | 5041 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5051 days | 3% |
| Frank & Julia | 9/10 | 5055 days | 3% |
| budge69 | 10/10 | 5056 days | 3% |
| Mike1952 | 9/10 | 5056 days | 3% |
| Urban Reifler | 9/10 | 5067 days | 3% |
| Kaelin | 10/10 | 5132 days | 3% |
| Scott & Madeleine Bancroft | 10/10 | 5138 days | 3% |
| Allison Meyoz | 8/10 | 5338 days | 3% |
| Fontvieille | 5/10 | 5345 days | 2% |
| Marc Edwards | 9/10 | 5351 days | 3% |
| Ken Talan | 10/10 | 5358 days | 3% |
| Laurent P | 10/10 | 5365 days | 3% |
| Matthias Joos | 9/10 | 5382 days | 3% |
| Ann-Kathrin Auditor | 10/10 | 5387 days | 3% |
| Mannebach & Siejert | 8/10 | 5390 days | 3% |
| Laurent Michon | 8/10 | 5391 days | 3% |
| Brendan Dunn | 9/10 | 5393 days | 3% |
| Carmel | 8/10 | 5397 days | 3% |
| Sandra | 9/10 | 5398 days | 3% |
| Nataly Loewidt | 10/10 | 5413 days | 3% |
| Tom Hill | 8/10 | 5416 days | 3% |
| Darrell & Michelle Lamb | 9/10 | 5675 days | 3% |
| Ann Michle | 10/10 | 5678 days | 3% |
| Inbar Yizhar Barnea | 9/10 | 5746 days | 3% |
| David Morton | 9/10 | 5760 days | 3% |
| Paula Martinez | 10/10 | 5761 days | 3% |
| Chris el capitan | 10/10 | 5763 days | 3% |
| Huber | 10/10 | 5780 days | 3% |
| Dick Rosman | 9/10 | 5782 days | 3% |
| Rob | 9/10 | 5784 days | 3% |
| Jeremy & Sarah Rind | 6/10 | 5785 days | 2% |
| S Luis Van Oler | 8/10 | 5791 days | 3% |
| mariekef | 9/10 | 5832 days | 3% |
| simonbo | 10/10 | 5832 days | 3% |
| alasiac | 10/10 | 5848 days | 3% |
| Katrin Wennin | 10/10 | 5859 days | 3% |
| johanw | 9/10 | 5964 days | 3% |
| linus | 9/10 | 5974 days | 3% |
| AndreaT | 10/10 | 6088 days | 3% |
| JasminA | 7/10 | 6092 days | 3% |
| Philipp | 9/10 | 6092 days | 3% |
| Enno Brehm | 9/10 | 6104 days | 3% |
| HovingL | 10/10 | 6104 days | 3% |
| Gillian | 8/10 | 6112 days | 3% |
| kempt | 10/10 | 6457 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.