Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1337 days | 100% |
| Sally Caboche | 10/10 | 3376 days | 10% |
| Wolf | 10/10 | 3427 days | 9% |
| Sylvie Meganck | 10/10 | 3427 days | 9% |
| Ylva Teleman | 10/10 | 3433 days | 9% |
| Sylvie Meganck | 10/10 | 3437 days | 9% |
| Martin Marek | 10/10 | 3445 days | 9% |
| Felicity Hughes | 9/10 | 3478 days | 9% |
| Alex Hah | 10/10 | 3479 days | 9% |
| James Macguire | 10/10 | 3479 days | 9% |
| Nathalie | 10/10 | 3521 days | 8% |
| Simon | 10/10 | 3521 days | 8% |
| Janina | 9/10 | 3539 days | 8% |
| Denis Schall | 10/10 | 3547 days | 8% |
| Charlotte Molesworth | 9/10 | 3553 days | 8% |
| Marc | 10/10 | 3554 days | 8% |
| Kirsty Smith | 10/10 | 3559 days | 8% |
| MARK CURPHEY | 10/10 | 3568 days | 8% |
| Diego Casanova | 10/10 | 3568 days | 8% |
| Cat Johnston | 10/10 | 3568 days | 8% |
| James Jackson | 10/10 | 3569 days | 8% |
| Maura O'Connell | 10/10 | 3573 days | 8% |
| Steve Smith | 8/10 | 3775 days | 5% |
| Huon | 8/10 | 3776 days | 5% |
| Cecile | 9/10 | 3776 days | 5% |
| Daniel Idiart | 10/10 | 3787 days | 5% |
| Sarah Dial | 7/10 | 3788 days | 5% |
| Milan Maiwald | 9/10 | 3789 days | 5% |
| Gessica | 8/10 | 3791 days | 5% |
| Szu-Yi Hsu | 7/10 | 3793 days | 5% |
| Chao Lai | 9/10 | 3793 days | 5% |
| Anika D | 9/10 | 3793 days | 5% |
| Dominique | 6/10 | 3794 days | 4% |
| Jiri Sojka | 10/10 | 3798 days | 5% |
| Jana Formankoua | 9/10 | 3798 days | 5% |
| Clotilde Graziani | 10/10 | 3800 days | 5% |
| Johannes Eisel | 9/10 | 3800 days | 5% |
| Sydney Lupton | 5/10 | 3805 days | 4% |
| Joaquin Gruffat | 9/10 | 3809 days | 5% |
| Lili Souris | 10/10 | 3812 days | 5% |
| Elodie Bardolle | 8/10 | 3812 days | 5% |
| Laurent Petit | 10/10 | 3827 days | 5% |
| Sara and Antoine | 9/10 | 3857 days | 5% |
| Hannah Stiles | 10/10 | 3857 days | 5% |
| Monika Dippel | 10/10 | 3877 days | 4% |
| Nicole and Elliott | 10/10 | 3893 days | 4% |
| Elisabet Millet | 10/10 | 3898 days | 4% |
| Graham Lighner | 10/10 | 3904 days | 4% |
| Danica Vrsaljko | 10/10 | 4155 days | 1% |
| Markus Johannes | 9/10 | 4155 days | 1% |
| Kristina Farkas | 10/10 | 4184 days | 1% |
| Finn and Melanie Lorbeer | 10/10 | 4190 days | 1% |
| Barbara | 9/10 | 4242 days | 0% |
| Samuel Tohko | 10/10 | 4242 days | 0% |
| Shelly Weissbrem | 10/10 | 4259 days | 0% |
| Julie | 9/10 | 4288 days | 0% |
| Marilyn Nadeau | 9/10 | 4473 days | 4% |
| Helen Olsson | 10/10 | 4510 days | 4% |
| Max Backelandt | 9/10 | 4513 days | 4% |
| Marie Toulemonde | 10/10 | 4513 days | 4% |
| Chris Handley | 9/10 | 4530 days | 4% |
| Charlotte Casey | 8/10 | 4530 days | 4% |
| Igor | 9/10 | 4534 days | 4% |
| Olivier Carval | 9/10 | 4536 days | 4% |
| Francisco Pablo Miguel | 8/10 | 4559 days | 4% |
| Gal Bero | 10/10 | 4596 days | 4% |
| Daniel McAlpine | 10/10 | 4598 days | 4% |
| Kellie | 10/10 | 4598 days | 4% |
| Jitka Krejcova | 10/10 | 4885 days | 4% |
| Michal Sturma | 10/10 | 4885 days | 4% |
| Raelene Vine | 9/10 | 4899 days | 4% |
| Petra Blumberg | 9/10 | 4905 days | 4% |
| Guillot | 9/10 | 4906 days | 4% |
| Fraser Goldsmith | 10/10 | 4923 days | 4% |
| Jacquemard | 8/10 | 4994 days | 4% |
| Karsten Meyer | 9/10 | 5004 days | 4% |
| Loesje | 9/10 | 5019 days | 4% |
| Rien | 8/10 | 5256 days | 4% |
| Carole Carter | 10/10 | 5256 days | 4% |
| Daniel Patricia | 8/10 | 5267 days | 4% |
| Sam | 10/10 | 5268 days | 4% |
| Les Barnes | 9/10 | 5273 days | 4% |
| Karin Laurev | 10/10 | 5273 days | 4% |
| Mike & Jennie | 9/10 | 5275 days | 4% |
| Lyn Deavin | 6/10 | 5276 days | 4% |
| Diane Moss | 7/10 | 5278 days | 4% |
| Kurt & Noemi Buhler | 9/10 | 5288 days | 4% |
| Frank & Julia | 9/10 | 5292 days | 4% |
| budge69 | 10/10 | 5293 days | 4% |
| Mike1952 | 9/10 | 5293 days | 4% |
| Urban Reifler | 9/10 | 5304 days | 4% |
| Kaelin | 10/10 | 5369 days | 4% |
| Scott & Madeleine Bancroft | 10/10 | 5375 days | 4% |
| Allison Meyoz | 8/10 | 5575 days | 4% |
| Fontvieille | 5/10 | 5582 days | 3% |
| Marc Edwards | 9/10 | 5588 days | 4% |
| Ken Talan | 10/10 | 5595 days | 4% |
| Laurent P | 10/10 | 5602 days | 4% |
| Matthias Joos | 9/10 | 5619 days | 4% |
| Ann-Kathrin Auditor | 10/10 | 5624 days | 4% |
| Mannebach & Siejert | 8/10 | 5627 days | 4% |
| Laurent Michon | 8/10 | 5628 days | 4% |
| Brendan Dunn | 9/10 | 5630 days | 4% |
| Carmel | 8/10 | 5634 days | 4% |
| Sandra | 9/10 | 5635 days | 4% |
| Nataly Loewidt | 10/10 | 5650 days | 4% |
| Tom Hill | 8/10 | 5653 days | 4% |
| Darrell & Michelle Lamb | 9/10 | 5912 days | 4% |
| Ann Michle | 10/10 | 5915 days | 4% |
| Inbar Yizhar Barnea | 9/10 | 5983 days | 4% |
| David Morton | 9/10 | 5997 days | 4% |
| Paula Martinez | 10/10 | 5998 days | 4% |
| Chris el capitan | 10/10 | 6000 days | 4% |
| Huber | 10/10 | 6017 days | 4% |
| Dick Rosman | 9/10 | 6019 days | 4% |
| Rob | 9/10 | 6021 days | 4% |
| Jeremy & Sarah Rind | 6/10 | 6022 days | 4% |
| S Luis Van Oler | 8/10 | 6028 days | 4% |
| mariekef | 9/10 | 6069 days | 4% |
| simonbo | 10/10 | 6069 days | 4% |
| alasiac | 10/10 | 6085 days | 4% |
| Katrin Wennin | 10/10 | 6096 days | 4% |
| johanw | 9/10 | 6201 days | 4% |
| linus | 9/10 | 6211 days | 4% |
| AndreaT | 10/10 | 6325 days | 4% |
| JasminA | 7/10 | 6329 days | 4% |
| Philipp | 9/10 | 6329 days | 4% |
| Enno Brehm | 9/10 | 6341 days | 4% |
| HovingL | 10/10 | 6341 days | 4% |
| Gillian | 8/10 | 6349 days | 4% |
| kempt | 10/10 | 6694 days | 4% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.62% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.