G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1216 days | 100% |
| Sally Caboche | 10/10 | 3255 days | 8% |
| Wolf | 10/10 | 3306 days | 8% |
| Sylvie Meganck | 10/10 | 3306 days | 8% |
| Ylva Teleman | 10/10 | 3312 days | 8% |
| Sylvie Meganck | 10/10 | 3316 days | 8% |
| Martin Marek | 10/10 | 3324 days | 8% |
| Felicity Hughes | 9/10 | 3357 days | 7% |
| Alex Hah | 10/10 | 3358 days | 7% |
| James Macguire | 10/10 | 3358 days | 7% |
| Nathalie | 10/10 | 3400 days | 7% |
| Simon | 10/10 | 3400 days | 7% |
| Janina | 9/10 | 3418 days | 7% |
| Denis Schall | 10/10 | 3426 days | 7% |
| Charlotte Molesworth | 9/10 | 3432 days | 7% |
| Marc | 10/10 | 3433 days | 7% |
| Kirsty Smith | 10/10 | 3438 days | 7% |
| MARK CURPHEY | 10/10 | 3447 days | 7% |
| Diego Casanova | 10/10 | 3447 days | 7% |
| Cat Johnston | 10/10 | 3447 days | 7% |
| James Jackson | 10/10 | 3448 days | 7% |
| Maura O'Connell | 10/10 | 3452 days | 7% |
| Steve Smith | 8/10 | 3654 days | 5% |
| Huon | 8/10 | 3655 days | 5% |
| Cecile | 9/10 | 3655 days | 5% |
| Daniel Idiart | 10/10 | 3666 days | 5% |
| Sarah Dial | 7/10 | 3667 days | 5% |
| Milan Maiwald | 9/10 | 3668 days | 5% |
| Gessica | 8/10 | 3670 days | 5% |
| Szu-Yi Hsu | 7/10 | 3672 days | 5% |
| Chao Lai | 9/10 | 3672 days | 5% |
| Anika D | 9/10 | 3672 days | 5% |
| Dominique | 6/10 | 3673 days | 4% |
| Jiri Sojka | 10/10 | 3677 days | 5% |
| Jana Formankoua | 9/10 | 3677 days | 5% |
| Clotilde Graziani | 10/10 | 3679 days | 5% |
| Johannes Eisel | 9/10 | 3679 days | 5% |
| Sydney Lupton | 5/10 | 3684 days | 4% |
| Joaquin Gruffat | 9/10 | 3688 days | 5% |
| Lili Souris | 10/10 | 3691 days | 5% |
| Elodie Bardolle | 8/10 | 3691 days | 5% |
| Laurent Petit | 10/10 | 3706 days | 5% |
| Sara and Antoine | 9/10 | 3736 days | 5% |
| Hannah Stiles | 10/10 | 3736 days | 5% |
| Monika Dippel | 10/10 | 3756 days | 4% |
| Nicole and Elliott | 10/10 | 3772 days | 4% |
| Elisabet Millet | 10/10 | 3777 days | 4% |
| Graham Lighner | 10/10 | 3783 days | 4% |
| Danica Vrsaljko | 10/10 | 4034 days | 2% |
| Markus Johannes | 9/10 | 4034 days | 2% |
| Kristina Farkas | 10/10 | 4063 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 4069 days | 2% |
| Barbara | 9/10 | 4121 days | 2% |
| Samuel Tohko | 10/10 | 4121 days | 2% |
| Shelly Weissbrem | 10/10 | 4138 days | 2% |
| Julie | 9/10 | 4167 days | 1% |
| Marilyn Nadeau | 9/10 | 4352 days | 0% |
| Helen Olsson | 10/10 | 4389 days | 4% |
| Max Backelandt | 9/10 | 4392 days | 4% |
| Marie Toulemonde | 10/10 | 4392 days | 4% |
| Chris Handley | 9/10 | 4409 days | 4% |
| Charlotte Casey | 8/10 | 4409 days | 4% |
| Igor | 9/10 | 4413 days | 4% |
| Olivier Carval | 9/10 | 4415 days | 4% |
| Francisco Pablo Miguel | 8/10 | 4438 days | 4% |
| Gal Bero | 10/10 | 4475 days | 4% |
| Daniel McAlpine | 10/10 | 4477 days | 4% |
| Kellie | 10/10 | 4477 days | 4% |
| Jitka Krejcova | 10/10 | 4764 days | 4% |
| Michal Sturma | 10/10 | 4764 days | 4% |
| Raelene Vine | 9/10 | 4778 days | 4% |
| Petra Blumberg | 9/10 | 4784 days | 4% |
| Guillot | 9/10 | 4785 days | 4% |
| Fraser Goldsmith | 10/10 | 4802 days | 4% |
| Jacquemard | 8/10 | 4873 days | 4% |
| Karsten Meyer | 9/10 | 4883 days | 4% |
| Loesje | 9/10 | 4898 days | 4% |
| Rien | 8/10 | 5135 days | 4% |
| Carole Carter | 10/10 | 5135 days | 4% |
| Daniel Patricia | 8/10 | 5146 days | 4% |
| Sam | 10/10 | 5147 days | 4% |
| Les Barnes | 9/10 | 5152 days | 4% |
| Karin Laurev | 10/10 | 5152 days | 4% |
| Mike & Jennie | 9/10 | 5154 days | 4% |
| Lyn Deavin | 6/10 | 5155 days | 3% |
| Diane Moss | 7/10 | 5157 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5167 days | 4% |
| Frank & Julia | 9/10 | 5171 days | 4% |
| budge69 | 10/10 | 5172 days | 4% |
| Mike1952 | 9/10 | 5172 days | 4% |
| Urban Reifler | 9/10 | 5183 days | 4% |
| Kaelin | 10/10 | 5248 days | 4% |
| Scott & Madeleine Bancroft | 10/10 | 5254 days | 4% |
| Allison Meyoz | 8/10 | 5454 days | 4% |
| Fontvieille | 5/10 | 5461 days | 3% |
| Marc Edwards | 9/10 | 5467 days | 4% |
| Ken Talan | 10/10 | 5474 days | 4% |
| Laurent P | 10/10 | 5481 days | 4% |
| Matthias Joos | 9/10 | 5498 days | 4% |
| Ann-Kathrin Auditor | 10/10 | 5503 days | 4% |
| Mannebach & Siejert | 8/10 | 5506 days | 4% |
| Laurent Michon | 8/10 | 5507 days | 4% |
| Brendan Dunn | 9/10 | 5509 days | 4% |
| Carmel | 8/10 | 5513 days | 4% |
| Sandra | 9/10 | 5514 days | 4% |
| Nataly Loewidt | 10/10 | 5529 days | 4% |
| Tom Hill | 8/10 | 5532 days | 4% |
| Darrell & Michelle Lamb | 9/10 | 5791 days | 4% |
| Ann Michle | 10/10 | 5794 days | 4% |
| Inbar Yizhar Barnea | 9/10 | 5862 days | 4% |
| David Morton | 9/10 | 5876 days | 4% |
| Paula Martinez | 10/10 | 5877 days | 4% |
| Chris el capitan | 10/10 | 5879 days | 4% |
| Huber | 10/10 | 5896 days | 4% |
| Dick Rosman | 9/10 | 5898 days | 4% |
| Rob | 9/10 | 5900 days | 4% |
| Jeremy & Sarah Rind | 6/10 | 5901 days | 3% |
| S Luis Van Oler | 8/10 | 5907 days | 4% |
| mariekef | 9/10 | 5948 days | 4% |
| simonbo | 10/10 | 5948 days | 4% |
| alasiac | 10/10 | 5964 days | 4% |
| Katrin Wennin | 10/10 | 5975 days | 4% |
| johanw | 9/10 | 6080 days | 4% |
| linus | 9/10 | 6090 days | 4% |
| AndreaT | 10/10 | 6204 days | 4% |
| JasminA | 7/10 | 6208 days | 3% |
| Philipp | 9/10 | 6208 days | 4% |
| Enno Brehm | 9/10 | 6220 days | 4% |
| HovingL | 10/10 | 6220 days | 4% |
| Gillian | 8/10 | 6228 days | 4% |
| kempt | 10/10 | 6573 days | 4% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.58% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.