Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1297 days | 100% |
| Sally Caboche | 10/10 | 3336 days | 9% |
| Wolf | 10/10 | 3387 days | 8% |
| Sylvie Meganck | 10/10 | 3387 days | 8% |
| Ylva Teleman | 10/10 | 3393 days | 8% |
| Sylvie Meganck | 10/10 | 3397 days | 8% |
| Martin Marek | 10/10 | 3405 days | 8% |
| Felicity Hughes | 9/10 | 3438 days | 8% |
| Alex Hah | 10/10 | 3439 days | 8% |
| James Macguire | 10/10 | 3439 days | 8% |
| Nathalie | 10/10 | 3481 days | 7% |
| Simon | 10/10 | 3481 days | 7% |
| Janina | 9/10 | 3499 days | 7% |
| Denis Schall | 10/10 | 3507 days | 7% |
| Charlotte Molesworth | 9/10 | 3513 days | 7% |
| Marc | 10/10 | 3514 days | 7% |
| Kirsty Smith | 10/10 | 3519 days | 7% |
| MARK CURPHEY | 10/10 | 3528 days | 7% |
| Diego Casanova | 10/10 | 3528 days | 7% |
| Cat Johnston | 10/10 | 3528 days | 7% |
| James Jackson | 10/10 | 3529 days | 7% |
| Maura O'Connell | 10/10 | 3533 days | 7% |
| Steve Smith | 8/10 | 3735 days | 5% |
| Huon | 8/10 | 3736 days | 5% |
| Cecile | 9/10 | 3736 days | 5% |
| Daniel Idiart | 10/10 | 3747 days | 5% |
| Sarah Dial | 7/10 | 3748 days | 4% |
| Milan Maiwald | 9/10 | 3749 days | 5% |
| Gessica | 8/10 | 3751 days | 5% |
| Szu-Yi Hsu | 7/10 | 3753 days | 4% |
| Chao Lai | 9/10 | 3753 days | 5% |
| Anika D | 9/10 | 3753 days | 5% |
| Dominique | 6/10 | 3754 days | 4% |
| Jiri Sojka | 10/10 | 3758 days | 5% |
| Jana Formankoua | 9/10 | 3758 days | 5% |
| Clotilde Graziani | 10/10 | 3760 days | 5% |
| Johannes Eisel | 9/10 | 3760 days | 5% |
| Sydney Lupton | 5/10 | 3765 days | 3% |
| Joaquin Gruffat | 9/10 | 3769 days | 4% |
| Lili Souris | 10/10 | 3772 days | 5% |
| Elodie Bardolle | 8/10 | 3772 days | 4% |
| Laurent Petit | 10/10 | 3787 days | 4% |
| Sara and Antoine | 9/10 | 3817 days | 4% |
| Hannah Stiles | 10/10 | 3817 days | 4% |
| Monika Dippel | 10/10 | 3837 days | 4% |
| Nicole and Elliott | 10/10 | 3853 days | 4% |
| Elisabet Millet | 10/10 | 3858 days | 4% |
| Graham Lighner | 10/10 | 3864 days | 4% |
| Danica Vrsaljko | 10/10 | 4115 days | 1% |
| Markus Johannes | 9/10 | 4115 days | 1% |
| Kristina Farkas | 10/10 | 4144 days | 1% |
| Finn and Melanie Lorbeer | 10/10 | 4150 days | 1% |
| Barbara | 9/10 | 4202 days | 0% |
| Samuel Tohko | 10/10 | 4202 days | 0% |
| Shelly Weissbrem | 10/10 | 4219 days | 0% |
| Julie | 9/10 | 4248 days | 0% |
| Marilyn Nadeau | 9/10 | 4433 days | 4% |
| Helen Olsson | 10/10 | 4470 days | 4% |
| Max Backelandt | 9/10 | 4473 days | 4% |
| Marie Toulemonde | 10/10 | 4473 days | 4% |
| Chris Handley | 9/10 | 4490 days | 4% |
| Charlotte Casey | 8/10 | 4490 days | 4% |
| Igor | 9/10 | 4494 days | 4% |
| Olivier Carval | 9/10 | 4496 days | 4% |
| Francisco Pablo Miguel | 8/10 | 4519 days | 4% |
| Gal Bero | 10/10 | 4556 days | 4% |
| Daniel McAlpine | 10/10 | 4558 days | 4% |
| Kellie | 10/10 | 4558 days | 4% |
| Jitka Krejcova | 10/10 | 4845 days | 4% |
| Michal Sturma | 10/10 | 4845 days | 4% |
| Raelene Vine | 9/10 | 4859 days | 4% |
| Petra Blumberg | 9/10 | 4865 days | 4% |
| Guillot | 9/10 | 4866 days | 4% |
| Fraser Goldsmith | 10/10 | 4883 days | 4% |
| Jacquemard | 8/10 | 4954 days | 4% |
| Karsten Meyer | 9/10 | 4964 days | 4% |
| Loesje | 9/10 | 4979 days | 4% |
| Rien | 8/10 | 5216 days | 4% |
| Carole Carter | 10/10 | 5216 days | 4% |
| Daniel Patricia | 8/10 | 5227 days | 4% |
| Sam | 10/10 | 5228 days | 4% |
| Les Barnes | 9/10 | 5233 days | 4% |
| Karin Laurev | 10/10 | 5233 days | 4% |
| Mike & Jennie | 9/10 | 5235 days | 4% |
| Lyn Deavin | 6/10 | 5236 days | 3% |
| Diane Moss | 7/10 | 5238 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5248 days | 4% |
| Frank & Julia | 9/10 | 5252 days | 4% |
| budge69 | 10/10 | 5253 days | 4% |
| Mike1952 | 9/10 | 5253 days | 4% |
| Urban Reifler | 9/10 | 5264 days | 4% |
| Kaelin | 10/10 | 5329 days | 4% |
| Scott & Madeleine Bancroft | 10/10 | 5335 days | 4% |
| Allison Meyoz | 8/10 | 5535 days | 4% |
| Fontvieille | 5/10 | 5542 days | 2% |
| Marc Edwards | 9/10 | 5548 days | 4% |
| Ken Talan | 10/10 | 5555 days | 4% |
| Laurent P | 10/10 | 5562 days | 4% |
| Matthias Joos | 9/10 | 5579 days | 4% |
| Ann-Kathrin Auditor | 10/10 | 5584 days | 4% |
| Mannebach & Siejert | 8/10 | 5587 days | 4% |
| Laurent Michon | 8/10 | 5588 days | 4% |
| Brendan Dunn | 9/10 | 5590 days | 4% |
| Carmel | 8/10 | 5594 days | 4% |
| Sandra | 9/10 | 5595 days | 4% |
| Nataly Loewidt | 10/10 | 5610 days | 4% |
| Tom Hill | 8/10 | 5613 days | 4% |
| Darrell & Michelle Lamb | 9/10 | 5872 days | 4% |
| Ann Michle | 10/10 | 5875 days | 4% |
| Inbar Yizhar Barnea | 9/10 | 5943 days | 4% |
| David Morton | 9/10 | 5957 days | 4% |
| Paula Martinez | 10/10 | 5958 days | 4% |
| Chris el capitan | 10/10 | 5960 days | 4% |
| Huber | 10/10 | 5977 days | 4% |
| Dick Rosman | 9/10 | 5979 days | 4% |
| Rob | 9/10 | 5981 days | 4% |
| Jeremy & Sarah Rind | 6/10 | 5982 days | 3% |
| S Luis Van Oler | 8/10 | 5988 days | 4% |
| mariekef | 9/10 | 6029 days | 4% |
| simonbo | 10/10 | 6029 days | 4% |
| alasiac | 10/10 | 6045 days | 4% |
| Katrin Wennin | 10/10 | 6056 days | 4% |
| johanw | 9/10 | 6161 days | 4% |
| linus | 9/10 | 6171 days | 4% |
| AndreaT | 10/10 | 6285 days | 4% |
| JasminA | 7/10 | 6289 days | 3% |
| Philipp | 9/10 | 6289 days | 4% |
| Enno Brehm | 9/10 | 6301 days | 4% |
| HovingL | 10/10 | 6301 days | 4% |
| Gillian | 8/10 | 6309 days | 4% |
| kempt | 10/10 | 6654 days | 4% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.