G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1415 days | 100% |
| Sally Caboche | 10/10 | 3454 days | 12% |
| Wolf | 10/10 | 3505 days | 12% |
| Sylvie Meganck | 10/10 | 3505 days | 12% |
| Ylva Teleman | 10/10 | 3511 days | 11% |
| Sylvie Meganck | 10/10 | 3515 days | 11% |
| Martin Marek | 10/10 | 3523 days | 11% |
| Felicity Hughes | 9/10 | 3556 days | 11% |
| Alex Hah | 10/10 | 3557 days | 11% |
| James Macguire | 10/10 | 3557 days | 11% |
| Nathalie | 10/10 | 3599 days | 10% |
| Simon | 10/10 | 3599 days | 10% |
| Janina | 9/10 | 3617 days | 10% |
| Denis Schall | 10/10 | 3625 days | 10% |
| Charlotte Molesworth | 9/10 | 3631 days | 10% |
| Marc | 10/10 | 3632 days | 10% |
| Kirsty Smith | 10/10 | 3637 days | 10% |
| MARK CURPHEY | 10/10 | 3646 days | 10% |
| Diego Casanova | 10/10 | 3646 days | 10% |
| Cat Johnston | 10/10 | 3646 days | 10% |
| James Jackson | 10/10 | 3647 days | 10% |
| Maura O'Connell | 10/10 | 3651 days | 10% |
| Steve Smith | 8/10 | 3853 days | 7% |
| Huon | 8/10 | 3854 days | 7% |
| Cecile | 9/10 | 3854 days | 7% |
| Daniel Idiart | 10/10 | 3865 days | 7% |
| Sarah Dial | 7/10 | 3866 days | 6% |
| Milan Maiwald | 9/10 | 3867 days | 7% |
| Gessica | 8/10 | 3869 days | 7% |
| Szu-Yi Hsu | 7/10 | 3871 days | 6% |
| Chao Lai | 9/10 | 3871 days | 7% |
| Anika D | 9/10 | 3871 days | 7% |
| Dominique | 6/10 | 3872 days | 6% |
| Jiri Sojka | 10/10 | 3876 days | 7% |
| Jana Formankoua | 9/10 | 3876 days | 7% |
| Clotilde Graziani | 10/10 | 3878 days | 7% |
| Johannes Eisel | 9/10 | 3878 days | 6% |
| Sydney Lupton | 5/10 | 3883 days | 5% |
| Joaquin Gruffat | 9/10 | 3887 days | 6% |
| Lili Souris | 10/10 | 3890 days | 6% |
| Elodie Bardolle | 8/10 | 3890 days | 6% |
| Laurent Petit | 10/10 | 3905 days | 6% |
| Sara and Antoine | 9/10 | 3935 days | 6% |
| Hannah Stiles | 10/10 | 3935 days | 6% |
| Monika Dippel | 10/10 | 3955 days | 6% |
| Nicole and Elliott | 10/10 | 3971 days | 5% |
| Elisabet Millet | 10/10 | 3976 days | 5% |
| Graham Lighner | 10/10 | 3982 days | 5% |
| Danica Vrsaljko | 10/10 | 4233 days | 2% |
| Markus Johannes | 9/10 | 4233 days | 2% |
| Kristina Farkas | 10/10 | 4262 days | 1% |
| Finn and Melanie Lorbeer | 10/10 | 4268 days | 1% |
| Barbara | 9/10 | 4320 days | 1% |
| Samuel Tohko | 10/10 | 4320 days | 1% |
| Shelly Weissbrem | 10/10 | 4337 days | 0% |
| Julie | 9/10 | 4366 days | 0% |
| Marilyn Nadeau | 9/10 | 4551 days | 7% |
| Helen Olsson | 10/10 | 4588 days | 7% |
| Max Backelandt | 9/10 | 4591 days | 7% |
| Marie Toulemonde | 10/10 | 4591 days | 7% |
| Chris Handley | 9/10 | 4608 days | 7% |
| Charlotte Casey | 8/10 | 4608 days | 7% |
| Igor | 9/10 | 4612 days | 7% |
| Olivier Carval | 9/10 | 4614 days | 7% |
| Francisco Pablo Miguel | 8/10 | 4637 days | 7% |
| Gal Bero | 10/10 | 4674 days | 7% |
| Daniel McAlpine | 10/10 | 4676 days | 7% |
| Kellie | 10/10 | 4676 days | 7% |
| Jitka Krejcova | 10/10 | 4963 days | 7% |
| Michal Sturma | 10/10 | 4963 days | 7% |
| Raelene Vine | 9/10 | 4977 days | 7% |
| Petra Blumberg | 9/10 | 4983 days | 7% |
| Guillot | 9/10 | 4984 days | 7% |
| Fraser Goldsmith | 10/10 | 5001 days | 7% |
| Jacquemard | 8/10 | 5072 days | 7% |
| Karsten Meyer | 9/10 | 5082 days | 7% |
| Loesje | 9/10 | 5097 days | 7% |
| Rien | 8/10 | 5334 days | 7% |
| Carole Carter | 10/10 | 5334 days | 7% |
| Daniel Patricia | 8/10 | 5345 days | 7% |
| Sam | 10/10 | 5346 days | 7% |
| Les Barnes | 9/10 | 5351 days | 7% |
| Karin Laurev | 10/10 | 5351 days | 7% |
| Mike & Jennie | 9/10 | 5353 days | 7% |
| Lyn Deavin | 6/10 | 5354 days | 6% |
| Diane Moss | 7/10 | 5356 days | 6% |
| Kurt & Noemi Buhler | 9/10 | 5366 days | 7% |
| Frank & Julia | 9/10 | 5370 days | 7% |
| budge69 | 10/10 | 5371 days | 7% |
| Mike1952 | 9/10 | 5371 days | 7% |
| Urban Reifler | 9/10 | 5382 days | 7% |
| Kaelin | 10/10 | 5447 days | 7% |
| Scott & Madeleine Bancroft | 10/10 | 5453 days | 7% |
| Allison Meyoz | 8/10 | 5653 days | 7% |
| Fontvieille | 5/10 | 5660 days | 5% |
| Marc Edwards | 9/10 | 5666 days | 7% |
| Ken Talan | 10/10 | 5673 days | 7% |
| Laurent P | 10/10 | 5680 days | 7% |
| Matthias Joos | 9/10 | 5697 days | 7% |
| Ann-Kathrin Auditor | 10/10 | 5702 days | 7% |
| Mannebach & Siejert | 8/10 | 5705 days | 7% |
| Laurent Michon | 8/10 | 5706 days | 7% |
| Brendan Dunn | 9/10 | 5708 days | 7% |
| Carmel | 8/10 | 5712 days | 7% |
| Sandra | 9/10 | 5713 days | 7% |
| Nataly Loewidt | 10/10 | 5728 days | 7% |
| Tom Hill | 8/10 | 5731 days | 7% |
| Darrell & Michelle Lamb | 9/10 | 5990 days | 7% |
| Ann Michle | 10/10 | 5993 days | 7% |
| Inbar Yizhar Barnea | 9/10 | 6061 days | 7% |
| David Morton | 9/10 | 6075 days | 7% |
| Paula Martinez | 10/10 | 6076 days | 7% |
| Chris el capitan | 10/10 | 6078 days | 7% |
| Huber | 10/10 | 6095 days | 7% |
| Dick Rosman | 9/10 | 6097 days | 7% |
| Rob | 9/10 | 6099 days | 7% |
| Jeremy & Sarah Rind | 6/10 | 6100 days | 6% |
| S Luis Van Oler | 8/10 | 6106 days | 7% |
| mariekef | 9/10 | 6147 days | 7% |
| simonbo | 10/10 | 6147 days | 7% |
| alasiac | 10/10 | 6163 days | 7% |
| Katrin Wennin | 10/10 | 6174 days | 7% |
| johanw | 9/10 | 6279 days | 7% |
| linus | 9/10 | 6289 days | 7% |
| AndreaT | 10/10 | 6403 days | 7% |
| JasminA | 7/10 | 6407 days | 6% |
| Philipp | 9/10 | 6407 days | 7% |
| Enno Brehm | 9/10 | 6419 days | 7% |
| HovingL | 10/10 | 6419 days | 7% |
| Gillian | 8/10 | 6427 days | 7% |
| kempt | 10/10 | 6772 days | 7% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.