Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rob Roy Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rob Roy Track
Valid Reviews
131 Valid Reviews
The Rob Roy Track experience has a total of 132 reviews. There are 131 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 62 |
|
47% |
| 9/10 | 44 |
|
34% |
| 8/10 | 16 |
|
12% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.60% Average
The raw data average (mean) for all the Rob Roy Track valid reviews is 91.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
119 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 119 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 119 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
46% |
| 9/10 | 39 |
|
33% |
| 8/10 | 16 |
|
13% |
| 7/10 | 4 |
|
3% |
| 6/10 | 3 |
|
3% |
| 5/10 | 2 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.18% Average
The raw data average (mean) for all the Rob Roy Track face-to-face reviews is 91.18% and is based on 119 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| DANIEL SAN | 10/10 | 1176 days | 100% |
| Sally Caboche | 10/10 | 3216 days | 8% |
| Wolf | 10/10 | 3266 days | 7% |
| Sylvie Meganck | 10/10 | 3266 days | 7% |
| Ylva Teleman | 10/10 | 3272 days | 7% |
| Sylvie Meganck | 10/10 | 3276 days | 7% |
| Martin Marek | 10/10 | 3284 days | 7% |
| Felicity Hughes | 9/10 | 3317 days | 7% |
| Alex Hah | 10/10 | 3318 days | 7% |
| James Macguire | 10/10 | 3318 days | 7% |
| Nathalie | 10/10 | 3360 days | 7% |
| Simon | 10/10 | 3360 days | 7% |
| Janina | 9/10 | 3378 days | 7% |
| Denis Schall | 10/10 | 3386 days | 7% |
| Charlotte Molesworth | 9/10 | 3392 days | 7% |
| Marc | 10/10 | 3393 days | 7% |
| Kirsty Smith | 10/10 | 3398 days | 7% |
| MARK CURPHEY | 10/10 | 3407 days | 7% |
| Diego Casanova | 10/10 | 3407 days | 7% |
| Cat Johnston | 10/10 | 3407 days | 7% |
| James Jackson | 10/10 | 3408 days | 7% |
| Maura O'Connell | 10/10 | 3412 days | 6% |
| Steve Smith | 8/10 | 3614 days | 5% |
| Huon | 8/10 | 3615 days | 5% |
| Cecile | 9/10 | 3615 days | 5% |
| Daniel Idiart | 10/10 | 3626 days | 5% |
| Sarah Dial | 7/10 | 3627 days | 5% |
| Milan Maiwald | 9/10 | 3628 days | 5% |
| Gessica | 8/10 | 3630 days | 5% |
| Szu-Yi Hsu | 7/10 | 3632 days | 5% |
| Chao Lai | 9/10 | 3632 days | 5% |
| Anika D | 9/10 | 3632 days | 5% |
| Dominique | 6/10 | 3633 days | 4% |
| Jiri Sojka | 10/10 | 3637 days | 5% |
| Jana Formankoua | 9/10 | 3637 days | 5% |
| Clotilde Graziani | 10/10 | 3639 days | 5% |
| Johannes Eisel | 9/10 | 3639 days | 5% |
| Sydney Lupton | 5/10 | 3644 days | 4% |
| Joaquin Gruffat | 9/10 | 3648 days | 5% |
| Lili Souris | 10/10 | 3651 days | 5% |
| Elodie Bardolle | 8/10 | 3651 days | 5% |
| Laurent Petit | 10/10 | 3666 days | 5% |
| Sara and Antoine | 9/10 | 3696 days | 5% |
| Hannah Stiles | 10/10 | 3696 days | 5% |
| Monika Dippel | 10/10 | 3716 days | 4% |
| Nicole and Elliott | 10/10 | 3732 days | 4% |
| Elisabet Millet | 10/10 | 3737 days | 4% |
| Graham Lighner | 10/10 | 3743 days | 4% |
| Danica Vrsaljko | 10/10 | 3994 days | 3% |
| Markus Johannes | 9/10 | 3994 days | 3% |
| Kristina Farkas | 10/10 | 4023 days | 2% |
| Finn and Melanie Lorbeer | 10/10 | 4029 days | 2% |
| Barbara | 9/10 | 4081 days | 2% |
| Samuel Tohko | 10/10 | 4081 days | 2% |
| Shelly Weissbrem | 10/10 | 4098 days | 2% |
| Julie | 9/10 | 4128 days | 2% |
| Marilyn Nadeau | 9/10 | 4312 days | 0% |
| Helen Olsson | 10/10 | 4349 days | 0% |
| Max Backelandt | 9/10 | 4352 days | 0% |
| Marie Toulemonde | 10/10 | 4352 days | 0% |
| Chris Handley | 9/10 | 4369 days | 0% |
| Charlotte Casey | 8/10 | 4369 days | 0% |
| Igor | 9/10 | 4373 days | 0% |
| Olivier Carval | 9/10 | 4375 days | 0% |
| Francisco Pablo Miguel | 8/10 | 4398 days | 3% |
| Gal Bero | 10/10 | 4435 days | 3% |
| Daniel McAlpine | 10/10 | 4437 days | 3% |
| Kellie | 10/10 | 4437 days | 3% |
| Jitka Krejcova | 10/10 | 4724 days | 3% |
| Michal Sturma | 10/10 | 4724 days | 3% |
| Raelene Vine | 9/10 | 4738 days | 3% |
| Petra Blumberg | 9/10 | 4744 days | 3% |
| Guillot | 9/10 | 4745 days | 3% |
| Fraser Goldsmith | 10/10 | 4762 days | 3% |
| Jacquemard | 8/10 | 4833 days | 3% |
| Karsten Meyer | 9/10 | 4843 days | 3% |
| Loesje | 9/10 | 4858 days | 3% |
| Rien | 8/10 | 5095 days | 3% |
| Carole Carter | 10/10 | 5095 days | 3% |
| Daniel Patricia | 8/10 | 5106 days | 3% |
| Sam | 10/10 | 5107 days | 3% |
| Les Barnes | 9/10 | 5112 days | 3% |
| Karin Laurev | 10/10 | 5112 days | 3% |
| Mike & Jennie | 9/10 | 5114 days | 3% |
| Lyn Deavin | 6/10 | 5115 days | 3% |
| Diane Moss | 7/10 | 5117 days | 3% |
| Kurt & Noemi Buhler | 9/10 | 5127 days | 3% |
| Frank & Julia | 9/10 | 5131 days | 3% |
| budge69 | 10/10 | 5132 days | 3% |
| Mike1952 | 9/10 | 5132 days | 3% |
| Urban Reifler | 9/10 | 5143 days | 3% |
| Kaelin | 10/10 | 5208 days | 3% |
| Scott & Madeleine Bancroft | 10/10 | 5214 days | 3% |
| Allison Meyoz | 8/10 | 5414 days | 3% |
| Fontvieille | 5/10 | 5421 days | 3% |
| Marc Edwards | 9/10 | 5427 days | 3% |
| Ken Talan | 10/10 | 5434 days | 3% |
| Laurent P | 10/10 | 5441 days | 3% |
| Matthias Joos | 9/10 | 5458 days | 3% |
| Ann-Kathrin Auditor | 10/10 | 5463 days | 3% |
| Mannebach & Siejert | 8/10 | 5466 days | 3% |
| Laurent Michon | 8/10 | 5467 days | 3% |
| Brendan Dunn | 9/10 | 5469 days | 3% |
| Carmel | 8/10 | 5473 days | 3% |
| Sandra | 9/10 | 5474 days | 3% |
| Nataly Loewidt | 10/10 | 5489 days | 3% |
| Tom Hill | 8/10 | 5492 days | 3% |
| Darrell & Michelle Lamb | 9/10 | 5751 days | 3% |
| Ann Michle | 10/10 | 5754 days | 3% |
| Inbar Yizhar Barnea | 9/10 | 5822 days | 3% |
| David Morton | 9/10 | 5836 days | 3% |
| Paula Martinez | 10/10 | 5837 days | 3% |
| Chris el capitan | 10/10 | 5839 days | 3% |
| Huber | 10/10 | 5856 days | 3% |
| Dick Rosman | 9/10 | 5858 days | 3% |
| Rob | 9/10 | 5860 days | 3% |
| Jeremy & Sarah Rind | 6/10 | 5861 days | 3% |
| S Luis Van Oler | 8/10 | 5867 days | 3% |
| mariekef | 9/10 | 5908 days | 3% |
| simonbo | 10/10 | 5908 days | 3% |
| alasiac | 10/10 | 5924 days | 3% |
| Katrin Wennin | 10/10 | 5935 days | 3% |
| johanw | 9/10 | 6040 days | 3% |
| linus | 9/10 | 6050 days | 3% |
| AndreaT | 10/10 | 6164 days | 3% |
| JasminA | 7/10 | 6168 days | 3% |
| Philipp | 9/10 | 6168 days | 3% |
| Enno Brehm | 9/10 | 6180 days | 3% |
| HovingL | 10/10 | 6180 days | 3% |
| Gillian | 8/10 | 6188 days | 3% |
| kempt | 10/10 | 6533 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rob Roy Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.