Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hill Time Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Queenstown Hill Time Walk

Valid Reviews

34 Valid Reviews

The Queenstown Hill Time Walk experience has a total of 34 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 34 valid reviews:

Rating Count Percentage
10/10 9
26%
9/10 9
26%
8/10 6
18%
7/10 5
15%
6/10 4
12%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.24% Average

The raw data average (mean) for all the Queenstown Hill Time Walk valid reviews is 83.24% and is based on 34 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

32 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 34 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 32 face-to-face reviews:

Rating Count Percentage
10/10 8
25%
9/10 8
25%
8/10 6
19%
7/10 5
16%
6/10 4
13%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.50% Average

The raw data average (mean) for all the Queenstown Hill Time Walk face-to-face reviews is 82.50% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.13%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 959 days 100%
Sarah Horley 10/10 1583 days 49%
Saskia Irblich 7/10 1612 days 44%
Franziska Lobe 7/10 1612 days 44%
Laia Pujol 10/10 1618 days 48%
Hailey S 9/10 1652 days 47%
Pascale Lemieux 9/10 1877 days 41%
Ellie 6/10 1881 days 34%
Floriane Desnoyer 9/10 1885 days 41%
Daniel Idiart 10/10 1887 days 41%
Remi Lopez 9/10 1922 days 40%
Nadav Knoll 7/10 1924 days 36%
Saskia Luecke 9/10 2200 days 33%
Martin Sajdok 5/10 2605 days 18%
Tomas Shairi 6/10 2630 days 18%
Sandra Frischmann 8/10 2631 days 21%
Siobhan Mee 10/10 2633 days 22%
Marc Greeve 10/10 2701 days 20%
Yvonne Horpershoeh 8/10 2701 days 19%
Wayne Kerr 9/10 2986 days 13%
Franz Schueler 10/10 3081 days 11%
Camille 7/10 3094 days 9%
Darren Ronchetti 10/10 3389 days 3%
Dorthe 7/10 3456 days 1%
Michael 6/10 3461 days 0%
Nicola Young 9/10 3698 days 9%
Juliane Kleiu 9/10 3720 days 9%
E C Frans 8/10 3728 days 8%
Jim Coffin 6/10 3728 days 7%
Joanne Byrne 8/10 3747 days 8%
Kyle Riseley 8/10 4196 days 8%
Rebecca Jenner 8/10 4196 days 8%
Gemma Morris 10/10 4208 days 9%
FramiskaH 9/10 4447 days 9%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queenstown Hill Time Walk does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

86%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.