Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hill Time Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Queenstown Hill Time Walk

Valid Reviews

34 Valid Reviews

The Queenstown Hill Time Walk experience has a total of 34 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 34 valid reviews:

Rating Count Percentage
10/10 9
26%
9/10 9
26%
8/10 6
18%
7/10 5
15%
6/10 4
12%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.24% Average

The raw data average (mean) for all the Queenstown Hill Time Walk valid reviews is 83.24% and is based on 34 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

32 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 34 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 32 face-to-face reviews:

Rating Count Percentage
10/10 8
25%
9/10 8
25%
8/10 6
19%
7/10 5
16%
6/10 4
13%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

82.50% Average

The raw data average (mean) for all the Queenstown Hill Time Walk face-to-face reviews is 82.50% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.10%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Mike Fricker 10/10 357 days 79.8 100%
Sarah Horley 10/10 981 days true 7.06 9%
Saskia Irblich 7/10 1010 days true 5.59 7%
Franziska Lobe 7/10 1010 days true 5.59 7%
Laia Pujol 10/10 1016 days true 5.99 7%
Hailey S 9/10 1050 days true 5.32 6%
Pascale Lemieux 9/10 1275 days true 4.69 6%
Ellie 6/10 1279 days true 3.89 5%
Floriane Desnoyer 9/10 1283 days true 4.68 6%
Daniel Idiart 10/10 1285 days true 4.67 6%
Remi Lopez 9/10 1320 days true 4.61 5%
Nadav Knoll 7/10 1322 days true 4.2 5%
Saskia Luecke 9/10 1598 days 4.14 5%
Martin Sajdok 5/10 2003 days true 2.79 3%
Tomas Shairi 6/10 2028 days true 2.82 3%
Sandra Frischmann 8/10 2029 days true 3.23 4%
Siobhan Mee 10/10 2031 days true 3.4 4%
Marc Greeve 10/10 2099 days true 3.28 4%
Yvonne Horpershoeh 8/10 2099 days true 3.12 4%
Wayne Kerr 9/10 2384 days true 2.79 3%
Franz Schueler 10/10 2479 days true 2.63 3%
Camille 7/10 2492 days true 2.37 3%
Darren Ronchetti 10/10 2787 days true 2.1 2%
Dorthe 7/10 2854 days true 1.81 2%
Michael 6/10 2859 days true 1.64 2%
Nicola Young 9/10 3096 days true 1.57 2%
Juliane Kleiu 9/10 3118 days true 1.54 2%
E C Frans 8/10 3126 days true 1.45 1%
Jim Coffin 6/10 3126 days true 1.26 1%
Joanne Byrne 8/10 3145 days true 1.42 1%
Kyle Riseley 8/10 3594 days true 0.68 0%
Rebecca Jenner 8/10 3594 days true 0.68 0%
Gemma Morris 10/10 3606 days true 0.7 1%
FramiskaH 9/10 3845 days true 0.29 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queenstown Hill Time Walk does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

91%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.