Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queenstown Hill Time Walk.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
34 Valid Reviews
The Queenstown Hill Time Walk experience has a total of 34 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 34 valid reviews:
The raw data average (mean) for all the Queenstown Hill Time Walk valid reviews is 83.24% and is based on 34 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
32 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 34 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 32 face-to-face reviews:
The raw data average (mean) for all the Queenstown Hill Time Walk face-to-face reviews is 82.50% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Mike Fricker||10/10||509 days||58.95||100%|
|Sarah Horley||10/10||1133 days||4.93||8%|
|Saskia Irblich||7/10||1162 days||4.43||8%|
|Franziska Lobe||7/10||1162 days||4.43||8%|
|Laia Pujol||10/10||1168 days||4.86||8%|
|Hailey S||9/10||1202 days||4.79||8%|
|Pascale Lemieux||9/10||1427 days||4.35||7%|
|Floriane Desnoyer||9/10||1435 days||4.33||7%|
|Daniel Idiart||10/10||1437 days||4.33||7%|
|Remi Lopez||9/10||1472 days||4.26||7%|
|Nadav Knoll||7/10||1474 days||3.88||7%|
|Saskia Luecke||9/10||1750 days||3.72||6%|
|Martin Sajdok||5/10||2155 days||2.37||4%|
|Tomas Shairi||6/10||2180 days||2.39||4%|
|Sandra Frischmann||8/10||2181 days||2.73||5%|
|Siobhan Mee||10/10||2183 days||2.87||5%|
|Marc Greeve||10/10||2251 days||2.74||5%|
|Yvonne Horpershoeh||8/10||2251 days||2.6||4%|
|Wayne Kerr||9/10||2536 days||2.18||4%|
|Franz Schueler||10/10||2631 days||1.99||3%|
|Darren Ronchetti||10/10||2939 days||1.39||2%|
|Nicola Young||9/10||3248 days||0.79||1%|
|Juliane Kleiu||9/10||3270 days||0.74||1%|
|E C Frans||8/10||3278 days||0.69||1%|
|Jim Coffin||6/10||3278 days||0.6||1%|
|Joanne Byrne||8/10||3297 days||0.66||1%|
|Kyle Riseley||8/10||3746 days||0.0||0%|
|Rebecca Jenner||8/10||3746 days||0.0||0%|
|Gemma Morris||10/10||3758 days||0.0||0%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queenstown Hill Time Walk does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.