Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Greenstone & Caples Tracks.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Greenstone & Caples Tracks

Valid Reviews

23 Valid Reviews

The Greenstone & Caples Tracks experience has a total of 23 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 23 valid reviews:

Rating Count Percentage
10/10 4
17%
9/10 9
39%
8/10 5
22%
7/10 2
9%
6/10 2
9%
5/10 1
4%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.48% Average

The raw data average (mean) for all the Greenstone & Caples Tracks valid reviews is 83.48% and is based on 23 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 23 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 4
18%
9/10 9
41%
8/10 5
23%
7/10 2
9%
6/10 1
5%
5/10 1
5%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.55% Average

The raw data average (mean) for all the Greenstone & Caples Tracks face-to-face reviews is 84.55% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.14%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Michele Firm 7/10 1018 days true 5.4 100%
Fi 8/10 1039 days true 5.22 97%
Zaneta 9/10 1099 days true 4.99 92%
Robin Brandl 10/10 1372 days true 4.46 82%
Joscha 9/10 1373 days true 4.46 82%
Rieke 9/10 1373 days true 4.46 82%
Samantha Heim 8/10 1447 days true 4.1 76%
Feli and Karsten 9/10 1452 days true 4.3 80%
Beau Corazon 7/10 1492 days true 3.84 71%
Tarillon Family 9/10 1731 days true 3.76 69%
Moritz Lepple 8/10 2092 days true 2.9 54%
Carolin Kettler 9/10 2120 days true 2.99 55%
Alex 6/10 2165 days 2.41 45%
Trish Pope 10/10 2169 days true 2.9 54%
Maria Klister 9/10 2455 days true 2.34 43%
Bev Stott 9/10 2477 days true 2.3 42%
Thomas Krause 10/10 2859 days true 1.55 29%
Wouter Moui 5/10 3194 days true 0.72 13%
Laurent Michon 9/10 3200 days true 0.88 16%
Matthias 10/10 3219 days true 0.84 16%
John Simpson 8/10 3227 days true 0.79 15%
martint 6/10 3650 days true 0.0 0%
StijnH 8/10 3918 days true 0.0 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Greenstone & Caples Tracks does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

85%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.