Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Ben Lomond Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Ben Lomond Track

Valid Reviews

38 Valid Reviews

The Ben Lomond Track experience has a total of 38 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 38 valid reviews:

Rating Count Percentage
10/10 14
37%
9/10 9
24%
8/10 10
26%
7/10 4
11%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.16% Average

The raw data average (mean) for all the Ben Lomond Track valid reviews is 88.16% and is based on 38 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

35 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 38 valid reviews, the experience has 35 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 35 face-to-face reviews:

Rating Count Percentage
10/10 11
31%
9/10 9
26%
8/10 10
29%
7/10 4
11%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.14% Average

The raw data average (mean) for all the Ben Lomond Track face-to-face reviews is 87.14% and is based on 35 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

88.20%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Raphaele 10/10 898 days 100%
Dale Simpson 9/10 1521 days 35%
Josh Mills 9/10 1537 days 35%
Gielis and Anne 10/10 1544 days 35%
Rachael Sleege 7/10 1567 days 31%
Natasha 6/10 1611 days 27%
Oliver Francis 7/10 1611 days 30%
Nanda Dyke 9/10 1642 days 33%
Clayton Helzer 8/10 1670 days 31%
Dylan Dorman 8/10 1675 days 31%
Isabel 7/10 1870 days 26%
Max 10/10 1880 days 29%
Ellie 8/10 1881 days 27%
Holly Cooper 8/10 1885 days 27%
Anke Vater 8/10 1893 days 27%
Joerg 8/10 1894 days 27%
Helen Hazelwood 9/10 1898 days 29%
Patrick Edwards 10/10 1978 days 27%
Danica Vrsaljko 10/10 2255 days 22%
Markus Johannes 10/10 2255 days 22%
Julie 10/10 2388 days 20%
Stefanie 10/10 2602 days 16%
Mike Gemmill 10/10 2645 days 15%
Anna Guzewiez 9/10 2653 days 15%
Claire 9/10 2999 days 9%
Petra Blumberg 8/10 3005 days 8%
Francois Marchar 10/10 3009 days 8%
Madeleine Mueller 10/10 3369 days 2%
Ed & Katie Riches 9/10 3376 days 2%
Aoife Lillis 8/10 3381 days 1%
Thomas Krause 9/10 3387 days 2%
Alfred & Henrike 10/10 3418 days 1%
Chris Muller 7/10 3459 days 0%
Fasto Maserati 10/10 3720 days 6%
Hendrik Behrens 9/10 3724 days 6%
Lukis Haertel 8/10 3755 days 6%
Jess 10/10 4069 days 6%
Richard 8/10 4099 days 6%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Ben Lomond Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

88%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.