Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Ben Lomond Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Ben Lomond Track

Valid Reviews

38 Valid Reviews

The Ben Lomond Track experience has a total of 38 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 38 valid reviews:

Rating Count Percentage
10/10 14
37%
9/10 9
24%
8/10 10
26%
7/10 4
11%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.16% Average

The raw data average (mean) for all the Ben Lomond Track valid reviews is 88.16% and is based on 38 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

35 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 38 valid reviews, the experience has 35 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 35 face-to-face reviews:

Rating Count Percentage
10/10 11
31%
9/10 9
26%
8/10 10
29%
7/10 4
11%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.14% Average

The raw data average (mean) for all the Ben Lomond Track face-to-face reviews is 87.14% and is based on 35 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.47%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Raphaele 10/10 1026 days 100%
Dale Simpson 9/10 1649 days 67%
Josh Mills 9/10 1665 days 67%
Gielis and Anne 10/10 1672 days 67%
Rachael Sleege 7/10 1695 days 60%
Natasha 6/10 1739 days 53%
Oliver Francis 7/10 1739 days 58%
Nanda Dyke 9/10 1770 days 63%
Clayton Helzer 8/10 1798 days 59%
Dylan Dorman 8/10 1803 days 59%
Isabel 7/10 1998 days 50%
Max 10/10 2008 days 55%
Ellie 8/10 2009 days 52%
Holly Cooper 8/10 2013 days 52%
Anke Vater 8/10 2021 days 52%
Joerg 8/10 2022 days 52%
Helen Hazelwood 9/10 2026 days 54%
Patrick Edwards 10/10 2106 days 52%
Danica Vrsaljko 10/10 2383 days 42%
Markus Johannes 10/10 2383 days 42%
Julie 10/10 2517 days 37%
Stefanie 10/10 2730 days 30%
Mike Gemmill 10/10 2773 days 28%
Anna Guzewiez 9/10 2781 days 28%
Claire 9/10 3127 days 16%
Petra Blumberg 8/10 3133 days 15%
Francois Marchar 10/10 3137 days 16%
Madeleine Mueller 10/10 3497 days 3%
Ed & Katie Riches 9/10 3504 days 3%
Aoife Lillis 8/10 3509 days 3%
Thomas Krause 9/10 3515 days 3%
Alfred & Henrike 10/10 3546 days 2%
Chris Muller 7/10 3587 days 0%
Fasto Maserati 10/10 3848 days 16%
Hendrik Behrens 9/10 3852 days 16%
Lukis Haertel 8/10 3883 days 15%
Jess 10/10 4197 days 16%
Richard 8/10 4227 days 15%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Ben Lomond Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

87%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.