Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for McLean Falls Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

McLean Falls Walk

Valid Reviews

42 Valid Reviews

The McLean Falls Walk experience has a total of 45 reviews. There are 42 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 42 valid reviews:

Rating Count Percentage
10/10 18
43%
9/10 9
21%
8/10 10
24%
7/10 4
10%
6/10 1
2%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.29% Average

The raw data average (mean) for all the McLean Falls Walk valid reviews is 89.29% and is based on 42 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

30 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 42 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 face-to-face reviews:

Rating Count Percentage
10/10 11
37%
9/10 8
27%
8/10 8
27%
7/10 3
10%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.00% Average

The raw data average (mean) for all the McLean Falls Walk face-to-face reviews is 89.00% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.22%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Samantha Brewin 10/10 2608 days 100%
Tracey Scoffin 10/10 2896 days 84%
CMG 10/10 2901 days 83%
Barbara Knops 9/10 2920 days 81%
Ramon Corbett 10/10 2956 days 80%
Philippa Buchanan 10/10 3078 days 73%
Denisa Tuckova 8/10 3186 days 66%
Madelaine Sirch 8/10 3188 days 66%
Brenda Oomen 7/10 3206 days 61%
Sydney Lupton 10/10 3209 days 66%
Jasmina Walt 10/10 3223 days 65%
Chris 10/10 3225 days 65%
magdalena gomez haedo 7/10 3233 days 60%
Florent Peytavy 8/10 3373 days 55%
Alexander Zimmer 10/10 3943 days 24%
Henrik Suefke 9/10 3960 days 23%
Felix 8/10 3963 days 22%
FlyingKiwiGirl 8/10 3966 days 22%
Elly Zimmer 9/10 4004 days 20%
Pokari 10/10 4089 days 16%
Dave 9/10 4272 days 5%
AnnaM 10/10 4303 days 3%
Lorna and Seb 9/10 4306 days 3%
Lis Bon 10/10 4362 days 0%
Loesje 6/10 4393 days 24%
Rikke & Trine Bundgaard 10/10 4682 days 28%
Nico Welagen 8/10 4683 days 28%
Arnoldus Bergmans 9/10 4763 days 28%
Anna Bret 8/10 4768 days 28%
Stefanie 8/10 5019 days 28%
Claire Colquhoun 10/10 5021 days 28%
Rene Jakel 10/10 5030 days 28%
Gerd Pagel 10/10 5047 days 28%
Derek Dean 10/10 5054 days 28%
Julia 7/10 5054 days 26%
John Fry 9/10 5057 days 28%
Remke 9/10 5063 days 28%
Marg 7/10 5374 days 26%
Lukas Blaauw 8/10 5386 days 28%
Wolfgang Engelke 10/10 5408 days 28%
Susi Schoetzler 9/10 5447 days 28%
kay and colin 8/10 5458 days 28%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. McLean Falls Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.97% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.