Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1467 days | 100% |
| Rebecka | 10/10 | 2471 days | 30% |
| S Weslake | 10/10 | 3142 days | 19% |
| Sampo Uravirta | 7/10 | 3225 days | 17% |
| Samantha Brewin | 8/10 | 3304 days | 17% |
| C Clarke | 10/10 | 3559 days | 13% |
| Natasha | 7/10 | 3611 days | 11% |
| Oliver Francis | 9/10 | 3611 days | 12% |
| Lieke vol Velde | 9/10 | 3630 days | 12% |
| Bob | 10/10 | 3632 days | 12% |
| Luke | 8/10 | 3642 days | 11% |
| Hailey S | 9/10 | 3652 days | 11% |
| Diego Casanova | 10/10 | 3668 days | 11% |
| Claire | 10/10 | 3674 days | 11% |
| Anne | 9/10 | 3675 days | 11% |
| Anna Dalby | 10/10 | 3675 days | 11% |
| Beatrice and Cyrill | 10/10 | 3832 days | 8% |
| Monia Sassella | 9/10 | 3870 days | 8% |
| Claire | 8/10 | 3873 days | 8% |
| Benedikt Maus | 8/10 | 3887 days | 7% |
| Laura Munguira Vadillo | 9/10 | 3889 days | 7% |
| Rodrigo | 9/10 | 3891 days | 7% |
| A Schultz | 8/10 | 3892 days | 7% |
| Cori Schultz | 7/10 | 3893 days | 7% |
| Dominique | 9/10 | 3894 days | 7% |
| Jeroen | 8/10 | 3897 days | 7% |
| Stephan Ophelders | 9/10 | 3902 days | 7% |
| Clayton Hunniford | 6/10 | 3905 days | 6% |
| Sandra | 9/10 | 3913 days | 7% |
| Lothen | 10/10 | 3914 days | 7% |
| Maike Santelmann | 10/10 | 3921 days | 7% |
| Niclas Ullno | 7/10 | 3934 days | 6% |
| Martina | 10/10 | 3940 days | 7% |
| Lisa | 7/10 | 3942 days | 6% |
| Matthias Hofer | 10/10 | 3980 days | 6% |
| Ronja and Lena | 10/10 | 3986 days | 6% |
| Pierre and Alexandra | 10/10 | 3990 days | 6% |
| Mathieu Brun | 10/10 | 3998 days | 6% |
| Emma Rochester | 10/10 | 4038 days | 5% |
| Dianne van der Wal | 9/10 | 4133 days | 4% |
| Robin Sommer | 10/10 | 4295 days | 1% |
| Fanny DeBon | 10/10 | 4357 days | 0% |
| Bartlomiej Berger | 10/10 | 4364 days | 0% |
| Julian | 9/10 | 4618 days | 8% |
| Reto | 9/10 | 4648 days | 8% |
| Mirjam Betschart | 10/10 | 4648 days | 8% |
| Tobias Gehring | 10/10 | 4653 days | 8% |
| Arthur Langlume | 10/10 | 4657 days | 8% |
| Bill | 10/10 | 4660 days | 8% |
| FlyingKiwiGirl | 9/10 | 4662 days | 8% |
| Alacchi Moustier | 10/10 | 4675 days | 8% |
| Derek Knight | 10/10 | 4676 days | 8% |
| Maya Bakker-deDreu | 9/10 | 4683 days | 8% |
| John Davis | 9/10 | 4692 days | 8% |
| Nicolas Trezeguet | 8/10 | 4694 days | 8% |
| Gal Bero | 10/10 | 4696 days | 8% |
| Evyatar Karni | 10/10 | 4696 days | 8% |
| Marie | 10/10 | 4984 days | 8% |
| AnnaM | 9/10 | 4999 days | 8% |
| Claire | 9/10 | 4999 days | 8% |
| Malgorzata | 9/10 | 5003 days | 8% |
| Przemystaw Tymizyszyn | 8/10 | 5003 days | 8% |
| Rogier Ramaker | 8/10 | 5004 days | 8% |
| Melvin Groenhof | 8/10 | 5004 days | 8% |
| Janine Kohlgrueler | 10/10 | 5006 days | 8% |
| Maxime | 10/10 | 5011 days | 8% |
| Jim Woodruff | 9/10 | 5027 days | 8% |
| Jeanne Moustier | 10/10 | 5040 days | 8% |
| Lis Bon | 10/10 | 5058 days | 8% |
| Karin Genyn | 9/10 | 5075 days | 8% |
| Alex Laidlaw | 9/10 | 5096 days | 8% |
| Meryem Buchwitz | 9/10 | 5102 days | 8% |
| Karin Laurev | 8/10 | 5373 days | 8% |
| Michael & Janet | 8/10 | 5374 days | 8% |
| Inge Davbbert | 10/10 | 5376 days | 8% |
| Sabine & Stefan | 10/10 | 5377 days | 8% |
| Manuela Weber | 9/10 | 5378 days | 8% |
| Nico Welagen | 8/10 | 5379 days | 8% |
| Lesley | 10/10 | 5424 days | 8% |
| Arnoldus Bergmans | 9/10 | 5459 days | 8% |
| Sally Reeves | 10/10 | 5709 days | 8% |
| John & Lorraine | 8/10 | 5709 days | 8% |
| Brock Wagner | 9/10 | 5712 days | 8% |
| Frank & Ruth | 10/10 | 5714 days | 8% |
| Juergen Wolf | 10/10 | 5720 days | 8% |
| Tim Laurent | 9/10 | 5721 days | 8% |
| henriket | 10/10 | 5724 days | 8% |
| Louise van der Hyden | 10/10 | 5728 days | 8% |
| Iko | 8/10 | 5730 days | 8% |
| Grumbach | 10/10 | 5733 days | 8% |
| Matthys Kikke | 8/10 | 5734 days | 8% |
| Hvid | 10/10 | 5746 days | 8% |
| Celia Murphy | 10/10 | 5748 days | 8% |
| Julia | 10/10 | 5750 days | 8% |
| Calvin Parsons | 10/10 | 5758 days | 8% |
| Montys | 10/10 | 5881 days | 8% |
| Kurt | 9/10 | 6028 days | 8% |
| Ian Tainsh | 10/10 | 6077 days | 8% |
| Benedict Fluthman | 10/10 | 6085 days | 8% |
| paddywhack | 9/10 | 6095 days | 8% |
| Wilbert Germ | 10/10 | 6108 days | 8% |
| T. Timmers | 9/10 | 6109 days | 8% |
| Lasse Olesen | 8/10 | 6116 days | 8% |
| Annette Schmitt | 10/10 | 6117 days | 8% |
| Vincente Garrido | 8/10 | 6118 days | 8% |
| Joel K | 9/10 | 6121 days | 8% |
| Rachel & Barak | 10/10 | 6121 days | 8% |
| Sibille Fischer | 10/10 | 6136 days | 8% |
| Jonathan Angela | 8/10 | 6137 days | 8% |
| John J | 8/10 | 6137 days | 8% |
| Elizabeth E | 8/10 | 6139 days | 8% |
| tanh | 9/10 | 6170 days | 8% |
| alasiac | 10/10 | 6185 days | 8% |
| Silvia Huerlimann | 9/10 | 6429 days | 8% |
| Christian Moll | 9/10 | 6445 days | 8% |
| OdiliaF | 10/10 | 6448 days | 8% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.