Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1130 days | 100% |
| Rebecka | 10/10 | 2134 days | 13% |
| S Weslake | 10/10 | 2805 days | 9% |
| Sampo Uravirta | 7/10 | 2888 days | 8% |
| Samantha Brewin | 8/10 | 2967 days | 8% |
| C Clarke | 10/10 | 3222 days | 7% |
| Natasha | 7/10 | 3274 days | 6% |
| Oliver Francis | 9/10 | 3274 days | 6% |
| Lieke vol Velde | 9/10 | 3293 days | 6% |
| Bob | 10/10 | 3295 days | 6% |
| Luke | 8/10 | 3305 days | 6% |
| Hailey S | 9/10 | 3315 days | 6% |
| Diego Casanova | 10/10 | 3331 days | 6% |
| Claire | 10/10 | 3337 days | 6% |
| Anne | 9/10 | 3338 days | 6% |
| Anna Dalby | 10/10 | 3338 days | 6% |
| Beatrice and Cyrill | 10/10 | 3495 days | 5% |
| Monia Sassella | 9/10 | 3533 days | 5% |
| Claire | 8/10 | 3536 days | 5% |
| Benedikt Maus | 8/10 | 3550 days | 5% |
| Laura Munguira Vadillo | 9/10 | 3552 days | 5% |
| Rodrigo | 9/10 | 3554 days | 5% |
| A Schultz | 8/10 | 3555 days | 5% |
| Cori Schultz | 7/10 | 3556 days | 4% |
| Dominique | 9/10 | 3557 days | 5% |
| Jeroen | 8/10 | 3560 days | 5% |
| Stephan Ophelders | 9/10 | 3565 days | 5% |
| Clayton Hunniford | 6/10 | 3568 days | 4% |
| Sandra | 9/10 | 3576 days | 5% |
| Lothen | 10/10 | 3577 days | 5% |
| Maike Santelmann | 10/10 | 3584 days | 5% |
| Niclas Ullno | 7/10 | 3597 days | 4% |
| Martina | 10/10 | 3603 days | 5% |
| Lisa | 7/10 | 3605 days | 4% |
| Matthias Hofer | 10/10 | 3643 days | 4% |
| Ronja and Lena | 10/10 | 3649 days | 4% |
| Pierre and Alexandra | 10/10 | 3653 days | 4% |
| Mathieu Brun | 10/10 | 3661 days | 4% |
| Emma Rochester | 10/10 | 3701 days | 4% |
| Dianne van der Wal | 9/10 | 3796 days | 3% |
| Robin Sommer | 10/10 | 3958 days | 2% |
| Fanny DeBon | 10/10 | 4020 days | 2% |
| Bartlomiej Berger | 10/10 | 4027 days | 2% |
| Julian | 9/10 | 4281 days | 0% |
| Reto | 9/10 | 4311 days | 0% |
| Mirjam Betschart | 10/10 | 4311 days | 0% |
| Tobias Gehring | 10/10 | 4316 days | 0% |
| Arthur Langlume | 10/10 | 4320 days | 0% |
| Bill | 10/10 | 4323 days | 0% |
| FlyingKiwiGirl | 9/10 | 4325 days | 0% |
| Alacchi Moustier | 10/10 | 4338 days | 0% |
| Derek Knight | 10/10 | 4339 days | 0% |
| Maya Bakker-deDreu | 9/10 | 4346 days | 0% |
| John Davis | 9/10 | 4355 days | 0% |
| Nicolas Trezeguet | 8/10 | 4357 days | 0% |
| Gal Bero | 10/10 | 4359 days | 0% |
| Evyatar Karni | 10/10 | 4359 days | 0% |
| Marie | 10/10 | 4647 days | 3% |
| AnnaM | 9/10 | 4662 days | 3% |
| Claire | 9/10 | 4662 days | 3% |
| Malgorzata | 9/10 | 4666 days | 3% |
| Przemystaw Tymizyszyn | 8/10 | 4666 days | 3% |
| Rogier Ramaker | 8/10 | 4667 days | 3% |
| Melvin Groenhof | 8/10 | 4667 days | 3% |
| Janine Kohlgrueler | 10/10 | 4669 days | 3% |
| Maxime | 10/10 | 4674 days | 3% |
| Jim Woodruff | 9/10 | 4690 days | 3% |
| Jeanne Moustier | 10/10 | 4703 days | 3% |
| Lis Bon | 10/10 | 4721 days | 3% |
| Karin Genyn | 9/10 | 4738 days | 3% |
| Alex Laidlaw | 9/10 | 4759 days | 3% |
| Meryem Buchwitz | 9/10 | 4765 days | 3% |
| Karin Laurev | 8/10 | 5036 days | 3% |
| Michael & Janet | 8/10 | 5037 days | 3% |
| Inge Davbbert | 10/10 | 5039 days | 3% |
| Sabine & Stefan | 10/10 | 5040 days | 3% |
| Manuela Weber | 9/10 | 5041 days | 3% |
| Nico Welagen | 8/10 | 5042 days | 3% |
| Lesley | 10/10 | 5087 days | 3% |
| Arnoldus Bergmans | 9/10 | 5122 days | 3% |
| Sally Reeves | 10/10 | 5372 days | 3% |
| John & Lorraine | 8/10 | 5372 days | 3% |
| Brock Wagner | 9/10 | 5375 days | 3% |
| Frank & Ruth | 10/10 | 5377 days | 3% |
| Juergen Wolf | 10/10 | 5383 days | 3% |
| Tim Laurent | 9/10 | 5384 days | 3% |
| henriket | 10/10 | 5387 days | 3% |
| Louise van der Hyden | 10/10 | 5391 days | 3% |
| Iko | 8/10 | 5393 days | 3% |
| Grumbach | 10/10 | 5396 days | 3% |
| Matthys Kikke | 8/10 | 5397 days | 3% |
| Hvid | 10/10 | 5409 days | 3% |
| Celia Murphy | 10/10 | 5411 days | 3% |
| Julia | 10/10 | 5413 days | 3% |
| Calvin Parsons | 10/10 | 5421 days | 3% |
| Montys | 10/10 | 5544 days | 3% |
| Kurt | 9/10 | 5691 days | 3% |
| Ian Tainsh | 10/10 | 5740 days | 3% |
| Benedict Fluthman | 10/10 | 5748 days | 3% |
| paddywhack | 9/10 | 5758 days | 3% |
| Wilbert Germ | 10/10 | 5771 days | 3% |
| T. Timmers | 9/10 | 5772 days | 3% |
| Lasse Olesen | 8/10 | 5779 days | 3% |
| Annette Schmitt | 10/10 | 5780 days | 3% |
| Vincente Garrido | 8/10 | 5781 days | 3% |
| Joel K | 9/10 | 5784 days | 3% |
| Rachel & Barak | 10/10 | 5784 days | 3% |
| Sibille Fischer | 10/10 | 5799 days | 3% |
| Jonathan Angela | 8/10 | 5800 days | 3% |
| John J | 8/10 | 5800 days | 3% |
| Elizabeth E | 8/10 | 5802 days | 3% |
| tanh | 9/10 | 5833 days | 3% |
| alasiac | 10/10 | 5848 days | 3% |
| Silvia Huerlimann | 9/10 | 6092 days | 3% |
| Christian Moll | 9/10 | 6108 days | 3% |
| OdiliaF | 10/10 | 6111 days | 3% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.