Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1287 days | 100% |
| Rebecka | 10/10 | 2291 days | 18% |
| S Weslake | 10/10 | 2962 days | 11% |
| Sampo Uravirta | 7/10 | 3045 days | 10% |
| Samantha Brewin | 8/10 | 3124 days | 10% |
| C Clarke | 10/10 | 3379 days | 7% |
| Natasha | 7/10 | 3431 days | 6% |
| Oliver Francis | 9/10 | 3431 days | 7% |
| Lieke vol Velde | 9/10 | 3450 days | 7% |
| Bob | 10/10 | 3452 days | 7% |
| Luke | 8/10 | 3462 days | 7% |
| Hailey S | 9/10 | 3472 days | 7% |
| Diego Casanova | 10/10 | 3488 days | 6% |
| Claire | 10/10 | 3494 days | 6% |
| Anne | 9/10 | 3495 days | 6% |
| Anna Dalby | 10/10 | 3495 days | 6% |
| Beatrice and Cyrill | 10/10 | 3652 days | 5% |
| Monia Sassella | 9/10 | 3690 days | 5% |
| Claire | 8/10 | 3693 days | 4% |
| Benedikt Maus | 8/10 | 3707 days | 4% |
| Laura Munguira Vadillo | 9/10 | 3709 days | 4% |
| Rodrigo | 9/10 | 3711 days | 4% |
| A Schultz | 8/10 | 3712 days | 4% |
| Cori Schultz | 7/10 | 3713 days | 4% |
| Dominique | 9/10 | 3714 days | 4% |
| Jeroen | 8/10 | 3717 days | 4% |
| Stephan Ophelders | 9/10 | 3722 days | 4% |
| Clayton Hunniford | 6/10 | 3725 days | 3% |
| Sandra | 9/10 | 3733 days | 4% |
| Lothen | 10/10 | 3734 days | 4% |
| Maike Santelmann | 10/10 | 3741 days | 4% |
| Niclas Ullno | 7/10 | 3754 days | 4% |
| Martina | 10/10 | 3760 days | 4% |
| Lisa | 7/10 | 3762 days | 4% |
| Matthias Hofer | 10/10 | 3800 days | 4% |
| Ronja and Lena | 10/10 | 3806 days | 4% |
| Pierre and Alexandra | 10/10 | 3810 days | 3% |
| Mathieu Brun | 10/10 | 3818 days | 3% |
| Emma Rochester | 10/10 | 3858 days | 3% |
| Dianne van der Wal | 9/10 | 3953 days | 2% |
| Robin Sommer | 10/10 | 4115 days | 1% |
| Fanny DeBon | 10/10 | 4177 days | 0% |
| Bartlomiej Berger | 10/10 | 4184 days | 0% |
| Julian | 9/10 | 4438 days | 3% |
| Reto | 9/10 | 4468 days | 3% |
| Mirjam Betschart | 10/10 | 4468 days | 3% |
| Tobias Gehring | 10/10 | 4473 days | 3% |
| Arthur Langlume | 10/10 | 4477 days | 3% |
| Bill | 10/10 | 4480 days | 3% |
| FlyingKiwiGirl | 9/10 | 4482 days | 3% |
| Alacchi Moustier | 10/10 | 4495 days | 3% |
| Derek Knight | 10/10 | 4496 days | 3% |
| Maya Bakker-deDreu | 9/10 | 4503 days | 3% |
| John Davis | 9/10 | 4512 days | 3% |
| Nicolas Trezeguet | 8/10 | 4514 days | 3% |
| Gal Bero | 10/10 | 4516 days | 3% |
| Evyatar Karni | 10/10 | 4516 days | 3% |
| Marie | 10/10 | 4804 days | 3% |
| AnnaM | 9/10 | 4819 days | 3% |
| Claire | 9/10 | 4819 days | 3% |
| Malgorzata | 9/10 | 4823 days | 3% |
| Przemystaw Tymizyszyn | 8/10 | 4823 days | 3% |
| Rogier Ramaker | 8/10 | 4824 days | 3% |
| Melvin Groenhof | 8/10 | 4824 days | 3% |
| Janine Kohlgrueler | 10/10 | 4826 days | 3% |
| Maxime | 10/10 | 4831 days | 3% |
| Jim Woodruff | 9/10 | 4847 days | 3% |
| Jeanne Moustier | 10/10 | 4860 days | 3% |
| Lis Bon | 10/10 | 4878 days | 3% |
| Karin Genyn | 9/10 | 4895 days | 3% |
| Alex Laidlaw | 9/10 | 4916 days | 3% |
| Meryem Buchwitz | 9/10 | 4922 days | 3% |
| Karin Laurev | 8/10 | 5193 days | 3% |
| Michael & Janet | 8/10 | 5194 days | 3% |
| Inge Davbbert | 10/10 | 5196 days | 3% |
| Sabine & Stefan | 10/10 | 5197 days | 3% |
| Manuela Weber | 9/10 | 5198 days | 3% |
| Nico Welagen | 8/10 | 5199 days | 3% |
| Lesley | 10/10 | 5244 days | 3% |
| Arnoldus Bergmans | 9/10 | 5279 days | 3% |
| Sally Reeves | 10/10 | 5529 days | 3% |
| John & Lorraine | 8/10 | 5529 days | 3% |
| Brock Wagner | 9/10 | 5532 days | 3% |
| Frank & Ruth | 10/10 | 5534 days | 3% |
| Juergen Wolf | 10/10 | 5540 days | 3% |
| Tim Laurent | 9/10 | 5541 days | 3% |
| henriket | 10/10 | 5544 days | 3% |
| Louise van der Hyden | 10/10 | 5548 days | 3% |
| Iko | 8/10 | 5550 days | 3% |
| Grumbach | 10/10 | 5553 days | 3% |
| Matthys Kikke | 8/10 | 5554 days | 3% |
| Hvid | 10/10 | 5566 days | 3% |
| Celia Murphy | 10/10 | 5568 days | 3% |
| Julia | 10/10 | 5570 days | 3% |
| Calvin Parsons | 10/10 | 5578 days | 3% |
| Montys | 10/10 | 5701 days | 3% |
| Kurt | 9/10 | 5848 days | 3% |
| Ian Tainsh | 10/10 | 5897 days | 3% |
| Benedict Fluthman | 10/10 | 5905 days | 3% |
| paddywhack | 9/10 | 5915 days | 3% |
| Wilbert Germ | 10/10 | 5928 days | 3% |
| T. Timmers | 9/10 | 5929 days | 3% |
| Lasse Olesen | 8/10 | 5936 days | 3% |
| Annette Schmitt | 10/10 | 5937 days | 3% |
| Vincente Garrido | 8/10 | 5938 days | 3% |
| Joel K | 9/10 | 5941 days | 3% |
| Rachel & Barak | 10/10 | 5941 days | 3% |
| Sibille Fischer | 10/10 | 5956 days | 3% |
| Jonathan Angela | 8/10 | 5957 days | 3% |
| John J | 8/10 | 5957 days | 3% |
| Elizabeth E | 8/10 | 5959 days | 3% |
| tanh | 9/10 | 5990 days | 3% |
| alasiac | 10/10 | 6005 days | 3% |
| Silvia Huerlimann | 9/10 | 6249 days | 3% |
| Christian Moll | 9/10 | 6265 days | 3% |
| OdiliaF | 10/10 | 6268 days | 3% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.