Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1387 days | 100% |
| Rebecka | 10/10 | 2391 days | 24% |
| S Weslake | 10/10 | 3062 days | 15% |
| Sampo Uravirta | 7/10 | 3145 days | 13% |
| Samantha Brewin | 8/10 | 3224 days | 13% |
| C Clarke | 10/10 | 3479 days | 10% |
| Natasha | 7/10 | 3531 days | 9% |
| Oliver Francis | 9/10 | 3531 days | 9% |
| Lieke vol Velde | 9/10 | 3550 days | 9% |
| Bob | 10/10 | 3552 days | 9% |
| Luke | 8/10 | 3562 days | 9% |
| Hailey S | 9/10 | 3572 days | 9% |
| Diego Casanova | 10/10 | 3588 days | 9% |
| Claire | 10/10 | 3594 days | 9% |
| Anne | 9/10 | 3595 days | 8% |
| Anna Dalby | 10/10 | 3595 days | 9% |
| Beatrice and Cyrill | 10/10 | 3752 days | 7% |
| Monia Sassella | 9/10 | 3790 days | 6% |
| Claire | 8/10 | 3793 days | 6% |
| Benedikt Maus | 8/10 | 3807 days | 6% |
| Laura Munguira Vadillo | 9/10 | 3809 days | 6% |
| Rodrigo | 9/10 | 3811 days | 6% |
| A Schultz | 8/10 | 3812 days | 6% |
| Cori Schultz | 7/10 | 3813 days | 5% |
| Dominique | 9/10 | 3814 days | 6% |
| Jeroen | 8/10 | 3817 days | 6% |
| Stephan Ophelders | 9/10 | 3822 days | 6% |
| Clayton Hunniford | 6/10 | 3825 days | 5% |
| Sandra | 9/10 | 3833 days | 6% |
| Lothen | 10/10 | 3834 days | 6% |
| Maike Santelmann | 10/10 | 3841 days | 6% |
| Niclas Ullno | 7/10 | 3854 days | 5% |
| Martina | 10/10 | 3860 days | 5% |
| Lisa | 7/10 | 3862 days | 5% |
| Matthias Hofer | 10/10 | 3900 days | 5% |
| Ronja and Lena | 10/10 | 3906 days | 5% |
| Pierre and Alexandra | 10/10 | 3910 days | 5% |
| Mathieu Brun | 10/10 | 3918 days | 5% |
| Emma Rochester | 10/10 | 3958 days | 4% |
| Dianne van der Wal | 9/10 | 4053 days | 3% |
| Robin Sommer | 10/10 | 4215 days | 1% |
| Fanny DeBon | 10/10 | 4277 days | 0% |
| Bartlomiej Berger | 10/10 | 4284 days | 0% |
| Julian | 9/10 | 4538 days | 5% |
| Reto | 9/10 | 4568 days | 5% |
| Mirjam Betschart | 10/10 | 4568 days | 5% |
| Tobias Gehring | 10/10 | 4573 days | 5% |
| Arthur Langlume | 10/10 | 4577 days | 5% |
| Bill | 10/10 | 4580 days | 5% |
| FlyingKiwiGirl | 9/10 | 4582 days | 5% |
| Alacchi Moustier | 10/10 | 4595 days | 5% |
| Derek Knight | 10/10 | 4596 days | 5% |
| Maya Bakker-deDreu | 9/10 | 4603 days | 5% |
| John Davis | 9/10 | 4612 days | 5% |
| Nicolas Trezeguet | 8/10 | 4614 days | 5% |
| Gal Bero | 10/10 | 4616 days | 5% |
| Evyatar Karni | 10/10 | 4616 days | 5% |
| Marie | 10/10 | 4904 days | 5% |
| AnnaM | 9/10 | 4919 days | 5% |
| Claire | 9/10 | 4919 days | 5% |
| Malgorzata | 9/10 | 4923 days | 5% |
| Przemystaw Tymizyszyn | 8/10 | 4923 days | 5% |
| Rogier Ramaker | 8/10 | 4924 days | 5% |
| Melvin Groenhof | 8/10 | 4924 days | 5% |
| Janine Kohlgrueler | 10/10 | 4926 days | 5% |
| Maxime | 10/10 | 4931 days | 5% |
| Jim Woodruff | 9/10 | 4947 days | 5% |
| Jeanne Moustier | 10/10 | 4960 days | 5% |
| Lis Bon | 10/10 | 4978 days | 5% |
| Karin Genyn | 9/10 | 4995 days | 5% |
| Alex Laidlaw | 9/10 | 5016 days | 5% |
| Meryem Buchwitz | 9/10 | 5022 days | 5% |
| Karin Laurev | 8/10 | 5293 days | 5% |
| Michael & Janet | 8/10 | 5294 days | 5% |
| Inge Davbbert | 10/10 | 5296 days | 5% |
| Sabine & Stefan | 10/10 | 5297 days | 5% |
| Manuela Weber | 9/10 | 5298 days | 5% |
| Nico Welagen | 8/10 | 5299 days | 5% |
| Lesley | 10/10 | 5344 days | 5% |
| Arnoldus Bergmans | 9/10 | 5379 days | 5% |
| Sally Reeves | 10/10 | 5629 days | 5% |
| John & Lorraine | 8/10 | 5629 days | 5% |
| Brock Wagner | 9/10 | 5632 days | 5% |
| Frank & Ruth | 10/10 | 5634 days | 5% |
| Juergen Wolf | 10/10 | 5640 days | 5% |
| Tim Laurent | 9/10 | 5641 days | 5% |
| henriket | 10/10 | 5644 days | 5% |
| Louise van der Hyden | 10/10 | 5648 days | 5% |
| Iko | 8/10 | 5650 days | 5% |
| Grumbach | 10/10 | 5653 days | 5% |
| Matthys Kikke | 8/10 | 5654 days | 5% |
| Hvid | 10/10 | 5666 days | 5% |
| Celia Murphy | 10/10 | 5668 days | 5% |
| Julia | 10/10 | 5670 days | 5% |
| Calvin Parsons | 10/10 | 5678 days | 5% |
| Montys | 10/10 | 5801 days | 5% |
| Kurt | 9/10 | 5948 days | 5% |
| Ian Tainsh | 10/10 | 5997 days | 5% |
| Benedict Fluthman | 10/10 | 6005 days | 5% |
| paddywhack | 9/10 | 6015 days | 5% |
| Wilbert Germ | 10/10 | 6028 days | 5% |
| T. Timmers | 9/10 | 6029 days | 5% |
| Lasse Olesen | 8/10 | 6036 days | 5% |
| Annette Schmitt | 10/10 | 6037 days | 5% |
| Vincente Garrido | 8/10 | 6038 days | 5% |
| Joel K | 9/10 | 6041 days | 5% |
| Rachel & Barak | 10/10 | 6041 days | 5% |
| Sibille Fischer | 10/10 | 6056 days | 5% |
| Jonathan Angela | 8/10 | 6057 days | 5% |
| John J | 8/10 | 6057 days | 5% |
| Elizabeth E | 8/10 | 6059 days | 5% |
| tanh | 9/10 | 6090 days | 5% |
| alasiac | 10/10 | 6105 days | 5% |
| Silvia Huerlimann | 9/10 | 6349 days | 5% |
| Christian Moll | 9/10 | 6365 days | 5% |
| OdiliaF | 10/10 | 6368 days | 5% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.