Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1407 days | 100% |
| Rebecka | 10/10 | 2411 days | 25% |
| S Weslake | 10/10 | 3082 days | 16% |
| Sampo Uravirta | 7/10 | 3165 days | 14% |
| Samantha Brewin | 8/10 | 3244 days | 14% |
| C Clarke | 10/10 | 3499 days | 11% |
| Natasha | 7/10 | 3551 days | 9% |
| Oliver Francis | 9/10 | 3551 days | 10% |
| Lieke vol Velde | 9/10 | 3570 days | 10% |
| Bob | 10/10 | 3572 days | 10% |
| Luke | 8/10 | 3582 days | 9% |
| Hailey S | 9/10 | 3592 days | 9% |
| Diego Casanova | 10/10 | 3608 days | 9% |
| Claire | 10/10 | 3614 days | 9% |
| Anne | 9/10 | 3615 days | 9% |
| Anna Dalby | 10/10 | 3615 days | 9% |
| Beatrice and Cyrill | 10/10 | 3772 days | 7% |
| Monia Sassella | 9/10 | 3810 days | 6% |
| Claire | 8/10 | 3813 days | 6% |
| Benedikt Maus | 8/10 | 3827 days | 6% |
| Laura Munguira Vadillo | 9/10 | 3829 days | 6% |
| Rodrigo | 9/10 | 3831 days | 6% |
| A Schultz | 8/10 | 3832 days | 6% |
| Cori Schultz | 7/10 | 3833 days | 6% |
| Dominique | 9/10 | 3834 days | 6% |
| Jeroen | 8/10 | 3837 days | 6% |
| Stephan Ophelders | 9/10 | 3842 days | 6% |
| Clayton Hunniford | 6/10 | 3845 days | 5% |
| Sandra | 9/10 | 3853 days | 6% |
| Lothen | 10/10 | 3854 days | 6% |
| Maike Santelmann | 10/10 | 3861 days | 6% |
| Niclas Ullno | 7/10 | 3874 days | 5% |
| Martina | 10/10 | 3880 days | 6% |
| Lisa | 7/10 | 3882 days | 5% |
| Matthias Hofer | 10/10 | 3920 days | 5% |
| Ronja and Lena | 10/10 | 3926 days | 5% |
| Pierre and Alexandra | 10/10 | 3930 days | 5% |
| Mathieu Brun | 10/10 | 3938 days | 5% |
| Emma Rochester | 10/10 | 3978 days | 4% |
| Dianne van der Wal | 9/10 | 4073 days | 3% |
| Robin Sommer | 10/10 | 4235 days | 1% |
| Fanny DeBon | 10/10 | 4297 days | 0% |
| Bartlomiej Berger | 10/10 | 4304 days | 0% |
| Julian | 9/10 | 4558 days | 6% |
| Reto | 9/10 | 4588 days | 6% |
| Mirjam Betschart | 10/10 | 4588 days | 6% |
| Tobias Gehring | 10/10 | 4593 days | 6% |
| Arthur Langlume | 10/10 | 4597 days | 6% |
| Bill | 10/10 | 4600 days | 6% |
| FlyingKiwiGirl | 9/10 | 4602 days | 6% |
| Alacchi Moustier | 10/10 | 4615 days | 6% |
| Derek Knight | 10/10 | 4616 days | 6% |
| Maya Bakker-deDreu | 9/10 | 4623 days | 6% |
| John Davis | 9/10 | 4632 days | 6% |
| Nicolas Trezeguet | 8/10 | 4634 days | 6% |
| Gal Bero | 10/10 | 4636 days | 6% |
| Evyatar Karni | 10/10 | 4636 days | 6% |
| Marie | 10/10 | 4924 days | 6% |
| AnnaM | 9/10 | 4939 days | 6% |
| Claire | 9/10 | 4939 days | 6% |
| Malgorzata | 9/10 | 4943 days | 6% |
| Przemystaw Tymizyszyn | 8/10 | 4943 days | 6% |
| Rogier Ramaker | 8/10 | 4944 days | 6% |
| Melvin Groenhof | 8/10 | 4944 days | 6% |
| Janine Kohlgrueler | 10/10 | 4946 days | 6% |
| Maxime | 10/10 | 4951 days | 6% |
| Jim Woodruff | 9/10 | 4967 days | 6% |
| Jeanne Moustier | 10/10 | 4980 days | 6% |
| Lis Bon | 10/10 | 4998 days | 6% |
| Karin Genyn | 9/10 | 5015 days | 6% |
| Alex Laidlaw | 9/10 | 5036 days | 6% |
| Meryem Buchwitz | 9/10 | 5042 days | 6% |
| Karin Laurev | 8/10 | 5313 days | 6% |
| Michael & Janet | 8/10 | 5314 days | 6% |
| Inge Davbbert | 10/10 | 5316 days | 6% |
| Sabine & Stefan | 10/10 | 5317 days | 6% |
| Manuela Weber | 9/10 | 5318 days | 6% |
| Nico Welagen | 8/10 | 5319 days | 6% |
| Lesley | 10/10 | 5364 days | 6% |
| Arnoldus Bergmans | 9/10 | 5399 days | 6% |
| Sally Reeves | 10/10 | 5649 days | 6% |
| John & Lorraine | 8/10 | 5649 days | 6% |
| Brock Wagner | 9/10 | 5652 days | 6% |
| Frank & Ruth | 10/10 | 5654 days | 6% |
| Juergen Wolf | 10/10 | 5660 days | 6% |
| Tim Laurent | 9/10 | 5661 days | 6% |
| henriket | 10/10 | 5664 days | 6% |
| Louise van der Hyden | 10/10 | 5668 days | 6% |
| Iko | 8/10 | 5670 days | 6% |
| Grumbach | 10/10 | 5673 days | 6% |
| Matthys Kikke | 8/10 | 5674 days | 6% |
| Hvid | 10/10 | 5686 days | 6% |
| Celia Murphy | 10/10 | 5688 days | 6% |
| Julia | 10/10 | 5690 days | 6% |
| Calvin Parsons | 10/10 | 5698 days | 6% |
| Montys | 10/10 | 5821 days | 6% |
| Kurt | 9/10 | 5968 days | 6% |
| Ian Tainsh | 10/10 | 6017 days | 6% |
| Benedict Fluthman | 10/10 | 6025 days | 6% |
| paddywhack | 9/10 | 6035 days | 6% |
| Wilbert Germ | 10/10 | 6048 days | 6% |
| T. Timmers | 9/10 | 6049 days | 6% |
| Lasse Olesen | 8/10 | 6056 days | 6% |
| Annette Schmitt | 10/10 | 6057 days | 6% |
| Vincente Garrido | 8/10 | 6058 days | 6% |
| Joel K | 9/10 | 6061 days | 6% |
| Rachel & Barak | 10/10 | 6061 days | 6% |
| Sibille Fischer | 10/10 | 6076 days | 6% |
| Jonathan Angela | 8/10 | 6077 days | 6% |
| John J | 8/10 | 6077 days | 6% |
| Elizabeth E | 8/10 | 6079 days | 6% |
| tanh | 9/10 | 6110 days | 6% |
| alasiac | 10/10 | 6125 days | 6% |
| Silvia Huerlimann | 9/10 | 6369 days | 6% |
| Christian Moll | 9/10 | 6385 days | 6% |
| OdiliaF | 10/10 | 6388 days | 6% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.