Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.78%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1139 days | 100% |
| Rebecka | 10/10 | 2143 days | 14% |
| S Weslake | 10/10 | 2814 days | 10% |
| Sampo Uravirta | 7/10 | 2897 days | 8% |
| Samantha Brewin | 8/10 | 2976 days | 8% |
| C Clarke | 10/10 | 3231 days | 7% |
| Natasha | 7/10 | 3283 days | 6% |
| Oliver Francis | 9/10 | 3283 days | 7% |
| Lieke vol Velde | 9/10 | 3302 days | 6% |
| Bob | 10/10 | 3304 days | 7% |
| Luke | 8/10 | 3314 days | 6% |
| Hailey S | 9/10 | 3324 days | 6% |
| Diego Casanova | 10/10 | 3340 days | 6% |
| Claire | 10/10 | 3346 days | 6% |
| Anne | 9/10 | 3347 days | 6% |
| Anna Dalby | 10/10 | 3347 days | 6% |
| Beatrice and Cyrill | 10/10 | 3504 days | 5% |
| Monia Sassella | 9/10 | 3542 days | 5% |
| Claire | 8/10 | 3545 days | 5% |
| Benedikt Maus | 8/10 | 3559 days | 5% |
| Laura Munguira Vadillo | 9/10 | 3561 days | 5% |
| Rodrigo | 9/10 | 3563 days | 5% |
| A Schultz | 8/10 | 3564 days | 5% |
| Cori Schultz | 7/10 | 3565 days | 5% |
| Dominique | 9/10 | 3566 days | 5% |
| Jeroen | 8/10 | 3569 days | 5% |
| Stephan Ophelders | 9/10 | 3574 days | 5% |
| Clayton Hunniford | 6/10 | 3577 days | 4% |
| Sandra | 9/10 | 3585 days | 5% |
| Lothen | 10/10 | 3586 days | 5% |
| Maike Santelmann | 10/10 | 3593 days | 5% |
| Niclas Ullno | 7/10 | 3606 days | 4% |
| Martina | 10/10 | 3612 days | 5% |
| Lisa | 7/10 | 3614 days | 4% |
| Matthias Hofer | 10/10 | 3652 days | 4% |
| Ronja and Lena | 10/10 | 3658 days | 4% |
| Pierre and Alexandra | 10/10 | 3662 days | 4% |
| Mathieu Brun | 10/10 | 3670 days | 4% |
| Emma Rochester | 10/10 | 3710 days | 4% |
| Dianne van der Wal | 9/10 | 3805 days | 3% |
| Robin Sommer | 10/10 | 3967 days | 2% |
| Fanny DeBon | 10/10 | 4029 days | 2% |
| Bartlomiej Berger | 10/10 | 4036 days | 2% |
| Julian | 9/10 | 4290 days | 0% |
| Reto | 9/10 | 4320 days | 0% |
| Mirjam Betschart | 10/10 | 4320 days | 0% |
| Tobias Gehring | 10/10 | 4325 days | 0% |
| Arthur Langlume | 10/10 | 4329 days | 0% |
| Bill | 10/10 | 4332 days | 0% |
| FlyingKiwiGirl | 9/10 | 4334 days | 0% |
| Alacchi Moustier | 10/10 | 4347 days | 0% |
| Derek Knight | 10/10 | 4348 days | 0% |
| Maya Bakker-deDreu | 9/10 | 4355 days | 0% |
| John Davis | 9/10 | 4364 days | 0% |
| Nicolas Trezeguet | 8/10 | 4366 days | 0% |
| Gal Bero | 10/10 | 4368 days | 0% |
| Evyatar Karni | 10/10 | 4368 days | 0% |
| Marie | 10/10 | 4656 days | 3% |
| AnnaM | 9/10 | 4671 days | 3% |
| Claire | 9/10 | 4671 days | 3% |
| Malgorzata | 9/10 | 4675 days | 3% |
| Przemystaw Tymizyszyn | 8/10 | 4675 days | 3% |
| Rogier Ramaker | 8/10 | 4676 days | 3% |
| Melvin Groenhof | 8/10 | 4676 days | 3% |
| Janine Kohlgrueler | 10/10 | 4678 days | 3% |
| Maxime | 10/10 | 4683 days | 3% |
| Jim Woodruff | 9/10 | 4699 days | 3% |
| Jeanne Moustier | 10/10 | 4712 days | 3% |
| Lis Bon | 10/10 | 4730 days | 3% |
| Karin Genyn | 9/10 | 4747 days | 3% |
| Alex Laidlaw | 9/10 | 4768 days | 3% |
| Meryem Buchwitz | 9/10 | 4774 days | 3% |
| Karin Laurev | 8/10 | 5045 days | 3% |
| Michael & Janet | 8/10 | 5046 days | 3% |
| Inge Davbbert | 10/10 | 5048 days | 3% |
| Sabine & Stefan | 10/10 | 5049 days | 3% |
| Manuela Weber | 9/10 | 5050 days | 3% |
| Nico Welagen | 8/10 | 5051 days | 3% |
| Lesley | 10/10 | 5096 days | 3% |
| Arnoldus Bergmans | 9/10 | 5131 days | 3% |
| Sally Reeves | 10/10 | 5381 days | 3% |
| John & Lorraine | 8/10 | 5381 days | 3% |
| Brock Wagner | 9/10 | 5384 days | 3% |
| Frank & Ruth | 10/10 | 5386 days | 3% |
| Juergen Wolf | 10/10 | 5392 days | 3% |
| Tim Laurent | 9/10 | 5393 days | 3% |
| henriket | 10/10 | 5396 days | 3% |
| Louise van der Hyden | 10/10 | 5400 days | 3% |
| Iko | 8/10 | 5402 days | 3% |
| Grumbach | 10/10 | 5405 days | 3% |
| Matthys Kikke | 8/10 | 5406 days | 3% |
| Hvid | 10/10 | 5418 days | 3% |
| Celia Murphy | 10/10 | 5420 days | 3% |
| Julia | 10/10 | 5422 days | 3% |
| Calvin Parsons | 10/10 | 5430 days | 3% |
| Montys | 10/10 | 5553 days | 3% |
| Kurt | 9/10 | 5700 days | 3% |
| Ian Tainsh | 10/10 | 5749 days | 3% |
| Benedict Fluthman | 10/10 | 5757 days | 3% |
| paddywhack | 9/10 | 5767 days | 3% |
| Wilbert Germ | 10/10 | 5780 days | 3% |
| T. Timmers | 9/10 | 5781 days | 3% |
| Lasse Olesen | 8/10 | 5788 days | 3% |
| Annette Schmitt | 10/10 | 5789 days | 3% |
| Vincente Garrido | 8/10 | 5790 days | 3% |
| Joel K | 9/10 | 5793 days | 3% |
| Rachel & Barak | 10/10 | 5793 days | 3% |
| Sibille Fischer | 10/10 | 5808 days | 3% |
| Jonathan Angela | 8/10 | 5809 days | 3% |
| John J | 8/10 | 5809 days | 3% |
| Elizabeth E | 8/10 | 5811 days | 3% |
| tanh | 9/10 | 5842 days | 3% |
| alasiac | 10/10 | 5857 days | 3% |
| Silvia Huerlimann | 9/10 | 6101 days | 3% |
| Christian Moll | 9/10 | 6117 days | 3% |
| OdiliaF | 10/10 | 6120 days | 3% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.