G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1165 days | 100% |
| Rebecka | 10/10 | 2169 days | 14% |
| S Weslake | 10/10 | 2840 days | 10% |
| Sampo Uravirta | 7/10 | 2923 days | 9% |
| Samantha Brewin | 8/10 | 3002 days | 9% |
| C Clarke | 10/10 | 3257 days | 7% |
| Natasha | 7/10 | 3309 days | 6% |
| Oliver Francis | 9/10 | 3309 days | 7% |
| Lieke vol Velde | 9/10 | 3328 days | 7% |
| Bob | 10/10 | 3330 days | 7% |
| Luke | 8/10 | 3340 days | 7% |
| Hailey S | 9/10 | 3350 days | 7% |
| Diego Casanova | 10/10 | 3366 days | 7% |
| Claire | 10/10 | 3372 days | 7% |
| Anne | 9/10 | 3373 days | 6% |
| Anna Dalby | 10/10 | 3373 days | 7% |
| Beatrice and Cyrill | 10/10 | 3530 days | 6% |
| Monia Sassella | 9/10 | 3568 days | 5% |
| Claire | 8/10 | 3571 days | 5% |
| Benedikt Maus | 8/10 | 3585 days | 5% |
| Laura Munguira Vadillo | 9/10 | 3587 days | 5% |
| Rodrigo | 9/10 | 3589 days | 5% |
| A Schultz | 8/10 | 3590 days | 5% |
| Cori Schultz | 7/10 | 3591 days | 5% |
| Dominique | 9/10 | 3592 days | 5% |
| Jeroen | 8/10 | 3595 days | 5% |
| Stephan Ophelders | 9/10 | 3600 days | 5% |
| Clayton Hunniford | 6/10 | 3603 days | 4% |
| Sandra | 9/10 | 3611 days | 5% |
| Lothen | 10/10 | 3612 days | 5% |
| Maike Santelmann | 10/10 | 3619 days | 5% |
| Niclas Ullno | 7/10 | 3632 days | 5% |
| Martina | 10/10 | 3638 days | 5% |
| Lisa | 7/10 | 3640 days | 4% |
| Matthias Hofer | 10/10 | 3678 days | 5% |
| Ronja and Lena | 10/10 | 3684 days | 5% |
| Pierre and Alexandra | 10/10 | 3688 days | 4% |
| Mathieu Brun | 10/10 | 3696 days | 4% |
| Emma Rochester | 10/10 | 3736 days | 4% |
| Dianne van der Wal | 9/10 | 3831 days | 4% |
| Robin Sommer | 10/10 | 3993 days | 2% |
| Fanny DeBon | 10/10 | 4055 days | 2% |
| Bartlomiej Berger | 10/10 | 4062 days | 2% |
| Julian | 9/10 | 4316 days | 0% |
| Reto | 9/10 | 4346 days | 0% |
| Mirjam Betschart | 10/10 | 4346 days | 0% |
| Tobias Gehring | 10/10 | 4351 days | 0% |
| Arthur Langlume | 10/10 | 4355 days | 0% |
| Bill | 10/10 | 4358 days | 0% |
| FlyingKiwiGirl | 9/10 | 4360 days | 0% |
| Alacchi Moustier | 10/10 | 4373 days | 0% |
| Derek Knight | 10/10 | 4374 days | 0% |
| Maya Bakker-deDreu | 9/10 | 4381 days | 3% |
| John Davis | 9/10 | 4390 days | 3% |
| Nicolas Trezeguet | 8/10 | 4392 days | 3% |
| Gal Bero | 10/10 | 4394 days | 3% |
| Evyatar Karni | 10/10 | 4394 days | 3% |
| Marie | 10/10 | 4682 days | 3% |
| AnnaM | 9/10 | 4697 days | 3% |
| Claire | 9/10 | 4697 days | 3% |
| Malgorzata | 9/10 | 4701 days | 3% |
| Przemystaw Tymizyszyn | 8/10 | 4701 days | 3% |
| Rogier Ramaker | 8/10 | 4702 days | 3% |
| Melvin Groenhof | 8/10 | 4702 days | 3% |
| Janine Kohlgrueler | 10/10 | 4704 days | 3% |
| Maxime | 10/10 | 4709 days | 3% |
| Jim Woodruff | 9/10 | 4725 days | 3% |
| Jeanne Moustier | 10/10 | 4738 days | 3% |
| Lis Bon | 10/10 | 4756 days | 3% |
| Karin Genyn | 9/10 | 4773 days | 3% |
| Alex Laidlaw | 9/10 | 4794 days | 3% |
| Meryem Buchwitz | 9/10 | 4800 days | 3% |
| Karin Laurev | 8/10 | 5071 days | 3% |
| Michael & Janet | 8/10 | 5072 days | 3% |
| Inge Davbbert | 10/10 | 5074 days | 3% |
| Sabine & Stefan | 10/10 | 5075 days | 3% |
| Manuela Weber | 9/10 | 5076 days | 3% |
| Nico Welagen | 8/10 | 5077 days | 3% |
| Lesley | 10/10 | 5122 days | 3% |
| Arnoldus Bergmans | 9/10 | 5157 days | 3% |
| Sally Reeves | 10/10 | 5407 days | 3% |
| John & Lorraine | 8/10 | 5407 days | 3% |
| Brock Wagner | 9/10 | 5410 days | 3% |
| Frank & Ruth | 10/10 | 5412 days | 3% |
| Juergen Wolf | 10/10 | 5418 days | 3% |
| Tim Laurent | 9/10 | 5419 days | 3% |
| henriket | 10/10 | 5422 days | 3% |
| Louise van der Hyden | 10/10 | 5426 days | 3% |
| Iko | 8/10 | 5428 days | 3% |
| Grumbach | 10/10 | 5431 days | 3% |
| Matthys Kikke | 8/10 | 5432 days | 3% |
| Hvid | 10/10 | 5444 days | 3% |
| Celia Murphy | 10/10 | 5446 days | 3% |
| Julia | 10/10 | 5448 days | 3% |
| Calvin Parsons | 10/10 | 5456 days | 3% |
| Montys | 10/10 | 5579 days | 3% |
| Kurt | 9/10 | 5726 days | 3% |
| Ian Tainsh | 10/10 | 5775 days | 3% |
| Benedict Fluthman | 10/10 | 5783 days | 3% |
| paddywhack | 9/10 | 5793 days | 3% |
| Wilbert Germ | 10/10 | 5806 days | 3% |
| T. Timmers | 9/10 | 5807 days | 3% |
| Lasse Olesen | 8/10 | 5814 days | 3% |
| Annette Schmitt | 10/10 | 5815 days | 3% |
| Vincente Garrido | 8/10 | 5816 days | 3% |
| Joel K | 9/10 | 5819 days | 3% |
| Rachel & Barak | 10/10 | 5819 days | 3% |
| Sibille Fischer | 10/10 | 5834 days | 3% |
| Jonathan Angela | 8/10 | 5835 days | 3% |
| John J | 8/10 | 5835 days | 3% |
| Elizabeth E | 8/10 | 5837 days | 3% |
| tanh | 9/10 | 5868 days | 3% |
| alasiac | 10/10 | 5883 days | 3% |
| Silvia Huerlimann | 9/10 | 6127 days | 3% |
| Christian Moll | 9/10 | 6143 days | 3% |
| OdiliaF | 10/10 | 6146 days | 3% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.