Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1206 days | 100% |
| Rebecka | 10/10 | 2210 days | 16% |
| S Weslake | 10/10 | 2881 days | 11% |
| Sampo Uravirta | 7/10 | 2964 days | 9% |
| Samantha Brewin | 8/10 | 3043 days | 9% |
| C Clarke | 10/10 | 3298 days | 8% |
| Natasha | 7/10 | 3350 days | 7% |
| Oliver Francis | 9/10 | 3350 days | 7% |
| Lieke vol Velde | 9/10 | 3369 days | 7% |
| Bob | 10/10 | 3371 days | 7% |
| Luke | 8/10 | 3381 days | 7% |
| Hailey S | 9/10 | 3391 days | 7% |
| Diego Casanova | 10/10 | 3407 days | 7% |
| Claire | 10/10 | 3413 days | 7% |
| Anne | 9/10 | 3414 days | 7% |
| Anna Dalby | 10/10 | 3414 days | 7% |
| Beatrice and Cyrill | 10/10 | 3571 days | 6% |
| Monia Sassella | 9/10 | 3609 days | 5% |
| Claire | 8/10 | 3612 days | 5% |
| Benedikt Maus | 8/10 | 3626 days | 5% |
| Laura Munguira Vadillo | 9/10 | 3628 days | 5% |
| Rodrigo | 9/10 | 3630 days | 5% |
| A Schultz | 8/10 | 3631 days | 5% |
| Cori Schultz | 7/10 | 3632 days | 5% |
| Dominique | 9/10 | 3633 days | 5% |
| Jeroen | 8/10 | 3636 days | 5% |
| Stephan Ophelders | 9/10 | 3641 days | 5% |
| Clayton Hunniford | 6/10 | 3644 days | 4% |
| Sandra | 9/10 | 3652 days | 5% |
| Lothen | 10/10 | 3653 days | 5% |
| Maike Santelmann | 10/10 | 3660 days | 5% |
| Niclas Ullno | 7/10 | 3673 days | 5% |
| Martina | 10/10 | 3679 days | 5% |
| Lisa | 7/10 | 3681 days | 5% |
| Matthias Hofer | 10/10 | 3719 days | 5% |
| Ronja and Lena | 10/10 | 3725 days | 5% |
| Pierre and Alexandra | 10/10 | 3729 days | 5% |
| Mathieu Brun | 10/10 | 3737 days | 5% |
| Emma Rochester | 10/10 | 3777 days | 4% |
| Dianne van der Wal | 9/10 | 3872 days | 4% |
| Robin Sommer | 10/10 | 4034 days | 2% |
| Fanny DeBon | 10/10 | 4096 days | 2% |
| Bartlomiej Berger | 10/10 | 4103 days | 2% |
| Julian | 9/10 | 4357 days | 0% |
| Reto | 9/10 | 4387 days | 4% |
| Mirjam Betschart | 10/10 | 4387 days | 4% |
| Tobias Gehring | 10/10 | 4392 days | 4% |
| Arthur Langlume | 10/10 | 4396 days | 4% |
| Bill | 10/10 | 4399 days | 4% |
| FlyingKiwiGirl | 9/10 | 4401 days | 4% |
| Alacchi Moustier | 10/10 | 4414 days | 4% |
| Derek Knight | 10/10 | 4415 days | 4% |
| Maya Bakker-deDreu | 9/10 | 4422 days | 4% |
| John Davis | 9/10 | 4431 days | 4% |
| Nicolas Trezeguet | 8/10 | 4433 days | 3% |
| Gal Bero | 10/10 | 4435 days | 4% |
| Evyatar Karni | 10/10 | 4435 days | 4% |
| Marie | 10/10 | 4723 days | 4% |
| AnnaM | 9/10 | 4738 days | 4% |
| Claire | 9/10 | 4738 days | 4% |
| Malgorzata | 9/10 | 4742 days | 4% |
| Przemystaw Tymizyszyn | 8/10 | 4742 days | 3% |
| Rogier Ramaker | 8/10 | 4743 days | 3% |
| Melvin Groenhof | 8/10 | 4743 days | 3% |
| Janine Kohlgrueler | 10/10 | 4745 days | 4% |
| Maxime | 10/10 | 4750 days | 4% |
| Jim Woodruff | 9/10 | 4766 days | 4% |
| Jeanne Moustier | 10/10 | 4779 days | 4% |
| Lis Bon | 10/10 | 4797 days | 4% |
| Karin Genyn | 9/10 | 4814 days | 4% |
| Alex Laidlaw | 9/10 | 4835 days | 4% |
| Meryem Buchwitz | 9/10 | 4841 days | 4% |
| Karin Laurev | 8/10 | 5112 days | 3% |
| Michael & Janet | 8/10 | 5113 days | 3% |
| Inge Davbbert | 10/10 | 5115 days | 4% |
| Sabine & Stefan | 10/10 | 5116 days | 4% |
| Manuela Weber | 9/10 | 5117 days | 4% |
| Nico Welagen | 8/10 | 5118 days | 3% |
| Lesley | 10/10 | 5163 days | 4% |
| Arnoldus Bergmans | 9/10 | 5198 days | 4% |
| Sally Reeves | 10/10 | 5448 days | 4% |
| John & Lorraine | 8/10 | 5448 days | 3% |
| Brock Wagner | 9/10 | 5451 days | 4% |
| Frank & Ruth | 10/10 | 5453 days | 4% |
| Juergen Wolf | 10/10 | 5459 days | 4% |
| Tim Laurent | 9/10 | 5460 days | 4% |
| henriket | 10/10 | 5463 days | 4% |
| Louise van der Hyden | 10/10 | 5467 days | 4% |
| Iko | 8/10 | 5469 days | 3% |
| Grumbach | 10/10 | 5472 days | 4% |
| Matthys Kikke | 8/10 | 5473 days | 3% |
| Hvid | 10/10 | 5485 days | 4% |
| Celia Murphy | 10/10 | 5487 days | 4% |
| Julia | 10/10 | 5489 days | 4% |
| Calvin Parsons | 10/10 | 5497 days | 4% |
| Montys | 10/10 | 5620 days | 4% |
| Kurt | 9/10 | 5767 days | 4% |
| Ian Tainsh | 10/10 | 5816 days | 4% |
| Benedict Fluthman | 10/10 | 5824 days | 4% |
| paddywhack | 9/10 | 5834 days | 4% |
| Wilbert Germ | 10/10 | 5847 days | 4% |
| T. Timmers | 9/10 | 5848 days | 4% |
| Lasse Olesen | 8/10 | 5855 days | 3% |
| Annette Schmitt | 10/10 | 5856 days | 4% |
| Vincente Garrido | 8/10 | 5857 days | 3% |
| Joel K | 9/10 | 5860 days | 4% |
| Rachel & Barak | 10/10 | 5860 days | 4% |
| Sibille Fischer | 10/10 | 5875 days | 4% |
| Jonathan Angela | 8/10 | 5876 days | 3% |
| John J | 8/10 | 5876 days | 3% |
| Elizabeth E | 8/10 | 5878 days | 3% |
| tanh | 9/10 | 5909 days | 4% |
| alasiac | 10/10 | 5924 days | 4% |
| Silvia Huerlimann | 9/10 | 6168 days | 4% |
| Christian Moll | 9/10 | 6184 days | 4% |
| OdiliaF | 10/10 | 6187 days | 4% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.65% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.