Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.48%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1427 days | 100% |
| Rebecka | 10/10 | 2431 days | 27% |
| S Weslake | 10/10 | 3102 days | 17% |
| Sampo Uravirta | 7/10 | 3185 days | 15% |
| Samantha Brewin | 8/10 | 3264 days | 15% |
| C Clarke | 10/10 | 3519 days | 11% |
| Natasha | 7/10 | 3571 days | 10% |
| Oliver Francis | 9/10 | 3571 days | 10% |
| Lieke vol Velde | 9/10 | 3590 days | 10% |
| Bob | 10/10 | 3592 days | 10% |
| Luke | 8/10 | 3602 days | 10% |
| Hailey S | 9/10 | 3612 days | 10% |
| Diego Casanova | 10/10 | 3628 days | 10% |
| Claire | 10/10 | 3634 days | 10% |
| Anne | 9/10 | 3635 days | 10% |
| Anna Dalby | 10/10 | 3635 days | 10% |
| Beatrice and Cyrill | 10/10 | 3792 days | 7% |
| Monia Sassella | 9/10 | 3830 days | 7% |
| Claire | 8/10 | 3833 days | 7% |
| Benedikt Maus | 8/10 | 3847 days | 7% |
| Laura Munguira Vadillo | 9/10 | 3849 days | 7% |
| Rodrigo | 9/10 | 3851 days | 7% |
| A Schultz | 8/10 | 3852 days | 6% |
| Cori Schultz | 7/10 | 3853 days | 6% |
| Dominique | 9/10 | 3854 days | 7% |
| Jeroen | 8/10 | 3857 days | 6% |
| Stephan Ophelders | 9/10 | 3862 days | 6% |
| Clayton Hunniford | 6/10 | 3865 days | 5% |
| Sandra | 9/10 | 3873 days | 6% |
| Lothen | 10/10 | 3874 days | 6% |
| Maike Santelmann | 10/10 | 3881 days | 6% |
| Niclas Ullno | 7/10 | 3894 days | 6% |
| Martina | 10/10 | 3900 days | 6% |
| Lisa | 7/10 | 3902 days | 5% |
| Matthias Hofer | 10/10 | 3940 days | 5% |
| Ronja and Lena | 10/10 | 3946 days | 5% |
| Pierre and Alexandra | 10/10 | 3950 days | 5% |
| Mathieu Brun | 10/10 | 3958 days | 5% |
| Emma Rochester | 10/10 | 3998 days | 5% |
| Dianne van der Wal | 9/10 | 4093 days | 3% |
| Robin Sommer | 10/10 | 4255 days | 1% |
| Fanny DeBon | 10/10 | 4317 days | 0% |
| Bartlomiej Berger | 10/10 | 4324 days | 0% |
| Julian | 9/10 | 4578 days | 6% |
| Reto | 9/10 | 4608 days | 6% |
| Mirjam Betschart | 10/10 | 4608 days | 6% |
| Tobias Gehring | 10/10 | 4613 days | 6% |
| Arthur Langlume | 10/10 | 4617 days | 6% |
| Bill | 10/10 | 4620 days | 6% |
| FlyingKiwiGirl | 9/10 | 4622 days | 6% |
| Alacchi Moustier | 10/10 | 4635 days | 6% |
| Derek Knight | 10/10 | 4636 days | 6% |
| Maya Bakker-deDreu | 9/10 | 4643 days | 6% |
| John Davis | 9/10 | 4652 days | 6% |
| Nicolas Trezeguet | 8/10 | 4654 days | 6% |
| Gal Bero | 10/10 | 4656 days | 6% |
| Evyatar Karni | 10/10 | 4656 days | 6% |
| Marie | 10/10 | 4944 days | 6% |
| AnnaM | 9/10 | 4959 days | 6% |
| Claire | 9/10 | 4959 days | 6% |
| Malgorzata | 9/10 | 4963 days | 6% |
| Przemystaw Tymizyszyn | 8/10 | 4963 days | 6% |
| Rogier Ramaker | 8/10 | 4964 days | 6% |
| Melvin Groenhof | 8/10 | 4964 days | 6% |
| Janine Kohlgrueler | 10/10 | 4966 days | 6% |
| Maxime | 10/10 | 4971 days | 6% |
| Jim Woodruff | 9/10 | 4987 days | 6% |
| Jeanne Moustier | 10/10 | 5000 days | 6% |
| Lis Bon | 10/10 | 5018 days | 6% |
| Karin Genyn | 9/10 | 5035 days | 6% |
| Alex Laidlaw | 9/10 | 5056 days | 6% |
| Meryem Buchwitz | 9/10 | 5062 days | 6% |
| Karin Laurev | 8/10 | 5333 days | 6% |
| Michael & Janet | 8/10 | 5334 days | 6% |
| Inge Davbbert | 10/10 | 5336 days | 6% |
| Sabine & Stefan | 10/10 | 5337 days | 6% |
| Manuela Weber | 9/10 | 5338 days | 6% |
| Nico Welagen | 8/10 | 5339 days | 6% |
| Lesley | 10/10 | 5384 days | 6% |
| Arnoldus Bergmans | 9/10 | 5419 days | 6% |
| Sally Reeves | 10/10 | 5669 days | 6% |
| John & Lorraine | 8/10 | 5669 days | 6% |
| Brock Wagner | 9/10 | 5672 days | 6% |
| Frank & Ruth | 10/10 | 5674 days | 6% |
| Juergen Wolf | 10/10 | 5680 days | 6% |
| Tim Laurent | 9/10 | 5681 days | 6% |
| henriket | 10/10 | 5684 days | 6% |
| Louise van der Hyden | 10/10 | 5688 days | 6% |
| Iko | 8/10 | 5690 days | 6% |
| Grumbach | 10/10 | 5693 days | 6% |
| Matthys Kikke | 8/10 | 5694 days | 6% |
| Hvid | 10/10 | 5706 days | 6% |
| Celia Murphy | 10/10 | 5708 days | 6% |
| Julia | 10/10 | 5710 days | 6% |
| Calvin Parsons | 10/10 | 5718 days | 6% |
| Montys | 10/10 | 5841 days | 6% |
| Kurt | 9/10 | 5988 days | 6% |
| Ian Tainsh | 10/10 | 6037 days | 6% |
| Benedict Fluthman | 10/10 | 6045 days | 6% |
| paddywhack | 9/10 | 6055 days | 6% |
| Wilbert Germ | 10/10 | 6068 days | 6% |
| T. Timmers | 9/10 | 6069 days | 6% |
| Lasse Olesen | 8/10 | 6076 days | 6% |
| Annette Schmitt | 10/10 | 6077 days | 6% |
| Vincente Garrido | 8/10 | 6078 days | 6% |
| Joel K | 9/10 | 6081 days | 6% |
| Rachel & Barak | 10/10 | 6081 days | 6% |
| Sibille Fischer | 10/10 | 6096 days | 6% |
| Jonathan Angela | 8/10 | 6097 days | 6% |
| John J | 8/10 | 6097 days | 6% |
| Elizabeth E | 8/10 | 6099 days | 6% |
| tanh | 9/10 | 6130 days | 6% |
| alasiac | 10/10 | 6145 days | 6% |
| Silvia Huerlimann | 9/10 | 6389 days | 6% |
| Christian Moll | 9/10 | 6405 days | 6% |
| OdiliaF | 10/10 | 6408 days | 6% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.