Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Nugget Point / Tokata.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
116 Valid Reviews
The Nugget Point / Tokata experience has a total of 118 reviews. There are 116 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 55 |
|
47% |
| 9/10 | 34 |
|
29% |
| 8/10 | 21 |
|
18% |
| 7/10 | 5 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.81% Average
The raw data average (mean) for all the Nugget Point / Tokata valid reviews is 91.81% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
102 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 102 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 102 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 48 |
|
47% |
| 9/10 | 29 |
|
28% |
| 8/10 | 20 |
|
20% |
| 7/10 | 4 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.67% Average
The raw data average (mean) for all the Nugget Point / Tokata face-to-face reviews is 91.67% and is based on 102 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
92.59%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sarah | 10/10 | 1347 days | 100% |
| Rebecka | 10/10 | 2351 days | 21% |
| S Weslake | 10/10 | 3022 days | 13% |
| Sampo Uravirta | 7/10 | 3105 days | 12% |
| Samantha Brewin | 8/10 | 3184 days | 11% |
| C Clarke | 10/10 | 3439 days | 9% |
| Natasha | 7/10 | 3491 days | 8% |
| Oliver Francis | 9/10 | 3491 days | 8% |
| Lieke vol Velde | 9/10 | 3510 days | 8% |
| Bob | 10/10 | 3512 days | 8% |
| Luke | 8/10 | 3522 days | 8% |
| Hailey S | 9/10 | 3532 days | 8% |
| Diego Casanova | 10/10 | 3548 days | 8% |
| Claire | 10/10 | 3554 days | 8% |
| Anne | 9/10 | 3555 days | 7% |
| Anna Dalby | 10/10 | 3555 days | 8% |
| Beatrice and Cyrill | 10/10 | 3712 days | 6% |
| Monia Sassella | 9/10 | 3750 days | 5% |
| Claire | 8/10 | 3753 days | 5% |
| Benedikt Maus | 8/10 | 3767 days | 5% |
| Laura Munguira Vadillo | 9/10 | 3769 days | 5% |
| Rodrigo | 9/10 | 3771 days | 5% |
| A Schultz | 8/10 | 3772 days | 5% |
| Cori Schultz | 7/10 | 3773 days | 5% |
| Dominique | 9/10 | 3774 days | 5% |
| Jeroen | 8/10 | 3777 days | 5% |
| Stephan Ophelders | 9/10 | 3782 days | 5% |
| Clayton Hunniford | 6/10 | 3785 days | 4% |
| Sandra | 9/10 | 3793 days | 5% |
| Lothen | 10/10 | 3794 days | 5% |
| Maike Santelmann | 10/10 | 3801 days | 5% |
| Niclas Ullno | 7/10 | 3814 days | 4% |
| Martina | 10/10 | 3820 days | 5% |
| Lisa | 7/10 | 3822 days | 4% |
| Matthias Hofer | 10/10 | 3860 days | 4% |
| Ronja and Lena | 10/10 | 3866 days | 4% |
| Pierre and Alexandra | 10/10 | 3870 days | 4% |
| Mathieu Brun | 10/10 | 3878 days | 4% |
| Emma Rochester | 10/10 | 3918 days | 4% |
| Dianne van der Wal | 9/10 | 4013 days | 3% |
| Robin Sommer | 10/10 | 4175 days | 1% |
| Fanny DeBon | 10/10 | 4237 days | 0% |
| Bartlomiej Berger | 10/10 | 4244 days | 0% |
| Julian | 9/10 | 4498 days | 4% |
| Reto | 9/10 | 4528 days | 4% |
| Mirjam Betschart | 10/10 | 4528 days | 4% |
| Tobias Gehring | 10/10 | 4533 days | 4% |
| Arthur Langlume | 10/10 | 4537 days | 4% |
| Bill | 10/10 | 4540 days | 4% |
| FlyingKiwiGirl | 9/10 | 4542 days | 4% |
| Alacchi Moustier | 10/10 | 4555 days | 4% |
| Derek Knight | 10/10 | 4556 days | 4% |
| Maya Bakker-deDreu | 9/10 | 4563 days | 4% |
| John Davis | 9/10 | 4572 days | 4% |
| Nicolas Trezeguet | 8/10 | 4574 days | 4% |
| Gal Bero | 10/10 | 4576 days | 4% |
| Evyatar Karni | 10/10 | 4576 days | 4% |
| Marie | 10/10 | 4864 days | 4% |
| AnnaM | 9/10 | 4879 days | 4% |
| Claire | 9/10 | 4879 days | 4% |
| Malgorzata | 9/10 | 4883 days | 4% |
| Przemystaw Tymizyszyn | 8/10 | 4883 days | 4% |
| Rogier Ramaker | 8/10 | 4884 days | 4% |
| Melvin Groenhof | 8/10 | 4884 days | 4% |
| Janine Kohlgrueler | 10/10 | 4886 days | 4% |
| Maxime | 10/10 | 4891 days | 4% |
| Jim Woodruff | 9/10 | 4907 days | 4% |
| Jeanne Moustier | 10/10 | 4920 days | 4% |
| Lis Bon | 10/10 | 4938 days | 4% |
| Karin Genyn | 9/10 | 4955 days | 4% |
| Alex Laidlaw | 9/10 | 4976 days | 4% |
| Meryem Buchwitz | 9/10 | 4982 days | 4% |
| Karin Laurev | 8/10 | 5253 days | 4% |
| Michael & Janet | 8/10 | 5254 days | 4% |
| Inge Davbbert | 10/10 | 5256 days | 4% |
| Sabine & Stefan | 10/10 | 5257 days | 4% |
| Manuela Weber | 9/10 | 5258 days | 4% |
| Nico Welagen | 8/10 | 5259 days | 4% |
| Lesley | 10/10 | 5304 days | 4% |
| Arnoldus Bergmans | 9/10 | 5339 days | 4% |
| Sally Reeves | 10/10 | 5589 days | 4% |
| John & Lorraine | 8/10 | 5589 days | 4% |
| Brock Wagner | 9/10 | 5592 days | 4% |
| Frank & Ruth | 10/10 | 5594 days | 4% |
| Juergen Wolf | 10/10 | 5600 days | 4% |
| Tim Laurent | 9/10 | 5601 days | 4% |
| henriket | 10/10 | 5604 days | 4% |
| Louise van der Hyden | 10/10 | 5608 days | 4% |
| Iko | 8/10 | 5610 days | 4% |
| Grumbach | 10/10 | 5613 days | 4% |
| Matthys Kikke | 8/10 | 5614 days | 4% |
| Hvid | 10/10 | 5626 days | 4% |
| Celia Murphy | 10/10 | 5628 days | 4% |
| Julia | 10/10 | 5630 days | 4% |
| Calvin Parsons | 10/10 | 5638 days | 4% |
| Montys | 10/10 | 5761 days | 4% |
| Kurt | 9/10 | 5908 days | 4% |
| Ian Tainsh | 10/10 | 5957 days | 4% |
| Benedict Fluthman | 10/10 | 5965 days | 4% |
| paddywhack | 9/10 | 5975 days | 4% |
| Wilbert Germ | 10/10 | 5988 days | 4% |
| T. Timmers | 9/10 | 5989 days | 4% |
| Lasse Olesen | 8/10 | 5996 days | 4% |
| Annette Schmitt | 10/10 | 5997 days | 4% |
| Vincente Garrido | 8/10 | 5998 days | 4% |
| Joel K | 9/10 | 6001 days | 4% |
| Rachel & Barak | 10/10 | 6001 days | 4% |
| Sibille Fischer | 10/10 | 6016 days | 4% |
| Jonathan Angela | 8/10 | 6017 days | 4% |
| John J | 8/10 | 6017 days | 4% |
| Elizabeth E | 8/10 | 6019 days | 4% |
| tanh | 9/10 | 6050 days | 4% |
| alasiac | 10/10 | 6065 days | 4% |
| Silvia Huerlimann | 9/10 | 6309 days | 4% |
| Christian Moll | 9/10 | 6325 days | 4% |
| OdiliaF | 10/10 | 6328 days | 4% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Nugget Point / Tokata does not meet the criteria for any of these adjustments to apply.
0.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.