Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Cathedral Caves Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Cathedral Caves Walk

Valid Reviews

43 Valid Reviews

The Cathedral Caves Walk experience has a total of 43 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 43 valid reviews:

Rating Count Percentage
10/10 8
19%
9/10 11
26%
8/10 10
23%
7/10 6
14%
6/10 3
7%
5/10 1
2%
4/10 0
0%
3/10 3
7%
2/10 0
0%
1/10 1
2%

77.67% Average

The raw data average (mean) for all the Cathedral Caves Walk valid reviews is 77.67% and is based on 43 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

35 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 43 valid reviews, the experience has 35 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 35 face-to-face reviews:

Rating Count Percentage
10/10 8
23%
9/10 10
29%
8/10 9
26%
7/10 3
9%
6/10 2
6%
5/10 0
0%
4/10 0
0%
3/10 3
9%
2/10 0
0%
1/10 0
0%

81.14% Average

The raw data average (mean) for all the Cathedral Caves Walk face-to-face reviews is 81.14% and is based on 35 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

80.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Linda Stovelaar 6/10 1900 days 86%
Ane Pujol 10/10 1984 days 100%
Anna 8/10 2008 days 93%
Hailey S 10/10 2018 days 98%
Dylan Smyth 9/10 2031 days 97%
Andy Howard 9/10 2035 days 97%
Sharron 8/10 2035 days 91%
Sarah Boettcher 7/10 2243 days 74%
Lorenz Pfisterer 9/10 2249 days 82%
Stephen Timbu 10/10 2251 days 82%
Floriane Desnoyer 9/10 2251 days 82%
Gae Saevane 7/10 2269 days 72%
Lena Wesselink 7/10 2289 days 71%
Shelley 1/10 2513 days 44%
Adriana 6/10 2977 days 25%
Pavel Jarolimek 3/10 2977 days 22%
Steffen 3/10 3016 days 20%
Tobias Gehring 9/10 3019 days 30%
Felix Brettner 8/10 3019 days 28%
Don 5/10 3028 days 22%
Alex Artigues 10/10 3062 days 27%
Daniel McAlpine 7/10 3064 days 24%
Kellie 9/10 3064 days 27%
Tom Somers 3/10 3351 days 3%
AnnaM 9/10 3365 days 7%
Wendy Ward 10/10 3381 days 6%
Loesje 8/10 3455 days 0%
K Dahmer 10/10 4089 days 22%
Louise van der Hyden 8/10 4094 days 20%
Alan Munday 9/10 4094 days 22%
LandJ 7/10 4096 days 19%
Manfred Liuduer 9/10 4100 days 22%
Jonathon Heaney 8/10 4117 days 20%
Bowness 9/10 4448 days 22%
J Kempeneers 8/10 4475 days 20%
margaret Klawitter 10/10 4482 days 22%
Lamb 7/10 4488 days 19%
Christiane Lindenberg 9/10 4498 days 22%
Hans Hoff 10/10 4559 days 22%
harryb 8/10 4660 days 20%
Colin Church 8/10 4795 days 20%
VincentD 6/10 4829 days 16%
Tatjane 8/10 4842 days 20%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Cathedral Caves Walk does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

80%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.