Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Matheson Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lake Matheson Walk
Valid Reviews
109 Valid Reviews
The Lake Matheson Walk experience has a total of 109 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 109 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
30% |
| 9/10 | 29 |
|
27% |
| 8/10 | 29 |
|
27% |
| 7/10 | 11 |
|
10% |
| 6/10 | 3 |
|
3% |
| 5/10 | 4 |
|
4% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Lake Matheson Walk valid reviews is 86.06% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
95 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 109 valid reviews, the experience has 95 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 95 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
27% |
| 9/10 | 27 |
|
28% |
| 8/10 | 27 |
|
28% |
| 7/10 | 9 |
|
9% |
| 6/10 | 3 |
|
3% |
| 5/10 | 3 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.79% Average
The raw data average (mean) for all the Lake Matheson Walk face-to-face reviews is 85.79% and is based on 95 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.40%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 299 days | 100% |
| Mike Robertson | 10/10 | 786 days | 68% |
| Susanne | 10/10 | 1912 days | 5% |
| Flatlanders | 7/10 | 2157 days | 4% |
| Mike Fricker | 10/10 | 2308 days | 4% |
| Katrina | 10/10 | 2612 days | 4% |
| Tony Wilcomes | 7/10 | 2641 days | 3% |
| Sally Caboche | 10/10 | 2826 days | 3% |
| Jasmin Thuess | 6/10 | 2924 days | 3% |
| John Farley | 5/10 | 2939 days | 2% |
| Jair | 10/10 | 2956 days | 3% |
| Chris Schmolz | 10/10 | 2973 days | 3% |
| Colin Fisher | 10/10 | 2973 days | 3% |
| Katrina Sedl | 10/10 | 2973 days | 3% |
| Allie Nertz | 10/10 | 2973 days | 3% |
| Sigrid Duus | 7/10 | 2977 days | 3% |
| Mads Nielsen | 8/10 | 2977 days | 3% |
| Jake Bullin | 8/10 | 2989 days | 3% |
| Dylan Smyth | 7/10 | 3014 days | 3% |
| Rae Hoath | 8/10 | 3028 days | 3% |
| Mathilde | 9/10 | 3233 days | 2% |
| Phlippe | 9/10 | 3233 days | 2% |
| Caleigh | 10/10 | 3234 days | 2% |
| Jeff Barth | 9/10 | 3234 days | 2% |
| Helene Christensen | 10/10 | 3235 days | 2% |
| Sofie Madson | 10/10 | 3235 days | 2% |
| Navina | 7/10 | 3241 days | 2% |
| Lucy Murray | 8/10 | 3251 days | 2% |
| Brenda Oomen | 8/10 | 3251 days | 2% |
| Alina Hummel | 8/10 | 3262 days | 2% |
| Udo Wagner | 5/10 | 3329 days | 2% |
| Ahmed Mohsen Aly | 8/10 | 3372 days | 2% |
| Dianne van der Wal | 7/10 | 3482 days | 2% |
| Roeland Driessen | 9/10 | 3677 days | 1% |
| Sheila Galpin | 10/10 | 3981 days | 1% |
| Douglas Dean | 8/10 | 3983 days | 1% |
| Libby | 6/10 | 4004 days | 1% |
| Xavier | 9/10 | 4004 days | 1% |
| Colin Billington | 9/10 | 4005 days | 1% |
| Lionel | 7/10 | 4015 days | 1% |
| Guillemette | 8/10 | 4015 days | 1% |
| Paul Wallace | 8/10 | 4017 days | 1% |
| Marc Schnelanburger | 9/10 | 4035 days | 1% |
| Nicolas Trezeguet | 10/10 | 4043 days | 1% |
| Bjorn Van Mulders | 10/10 | 4052 days | 1% |
| Kim Maertens | 9/10 | 4052 days | 1% |
| Sven Woelk | 10/10 | 4312 days | 0% |
| Ron Stenhouse | 9/10 | 4317 days | 0% |
| Abby Rescr | 8/10 | 4348 days | 0% |
| Helen Dean | 10/10 | 4348 days | 0% |
| Dave Mertzig | 8/10 | 4348 days | 0% |
| Lorna and Seb | 8/10 | 4351 days | 0% |
| Raquel | 9/10 | 4355 days | 0% |
| Chew (Peter) | 8/10 | 4429 days | 1% |
| Dovis Heinemann | 10/10 | 4697 days | 1% |
| Norman UK | 9/10 | 4705 days | 1% |
| Evelyn Mackie | 10/10 | 4706 days | 1% |
| Signe Kaspersen | 10/10 | 4707 days | 1% |
| Roy Barton | 9/10 | 4710 days | 1% |
| Lucy Duffy | 9/10 | 4716 days | 1% |
| Beeny | 7/10 | 4723 days | 1% |
| Tim & Judith | 8/10 | 4725 days | 1% |
| Karin | 9/10 | 4725 days | 1% |
| Kolen | 8/10 | 4725 days | 1% |
| Randewyk | 8/10 | 4726 days | 1% |
| Jessica Lane | 6/10 | 4739 days | 1% |
| Mike1952 | 10/10 | 4742 days | 1% |
| Dorthe | 10/10 | 4805 days | 1% |
| Les and Carole Savins | 8/10 | 4810 days | 1% |
| Harry Simpson | 9/10 | 4811 days | 1% |
| Marc Edwards | 10/10 | 5037 days | 1% |
| Peter Cade | 8/10 | 5062 days | 1% |
| Mr & Mrs Palmer | 9/10 | 5065 days | 1% |
| Claire Colquhoun | 5/10 | 5066 days | 1% |
| Kauzta | 10/10 | 5067 days | 1% |
| Pein van Nosrt | 8/10 | 5078 days | 1% |
| katjarege | 10/10 | 5079 days | 1% |
| Julie Pasquignon | 8/10 | 5080 days | 1% |
| Ini & Cees | 8/10 | 5081 days | 1% |
| Mr & Mrs Mackie | 8/10 | 5089 days | 1% |
| Teum and Orselien | 9/10 | 5095 days | 1% |
| Hvid | 10/10 | 5095 days | 1% |
| Helen Keighley | 9/10 | 5099 days | 1% |
| John Clarkson | 10/10 | 5105 days | 1% |
| Kristie | 8/10 | 5130 days | 1% |
| Schumacher | 9/10 | 5431 days | 1% |
| Rob | 7/10 | 5446 days | 1% |
| Bouwma | 9/10 | 5465 days | 1% |
| Silvia Kern | 9/10 | 5466 days | 1% |
| Annie | 8/10 | 5466 days | 1% |
| Kevin and Teresa | 7/10 | 5472 days | 1% |
| nigelst | 9/10 | 5478 days | 1% |
| Michael and Tanja Kreugel | 10/10 | 5481 days | 1% |
| Sally Hall | 5/10 | 5492 days | 1% |
| Susi Schoetzler | 8/10 | 5492 days | 1% |
| sophiep | 9/10 | 5518 days | 1% |
| niekv | 8/10 | 5519 days | 1% |
| Mark Coffey | 9/10 | 5534 days | 1% |
| Primavesi | 9/10 | 5546 days | 1% |
| Emily and Alex | 9/10 | 5561 days | 1% |
| linus | 9/10 | 5660 days | 1% |
| AndyEngland | 8/10 | 5766 days | 1% |
| JonK | 7/10 | 5766 days | 1% |
| Dave Ashun | 9/10 | 5785 days | 1% |
| CraigB | 10/10 | 5790 days | 1% |
| EricS | 8/10 | 5790 days | 1% |
| MundschanGermany | 10/10 | 5794 days | 1% |
| Rissmann | 10/10 | 5794 days | 1% |
| Sarah Bridge | 9/10 | 5798 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Matheson Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.