Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Copland Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Copland Track

Valid Reviews

36 Valid Reviews

The Copland Track experience has a total of 36 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 36 valid reviews:

Rating Count Percentage
10/10 14
39%
9/10 9
25%
8/10 8
22%
7/10 4
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 1
3%
1/10 0
0%

87.50% Average

The raw data average (mean) for all the Copland Track valid reviews is 87.50% and is based on 36 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

30 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 36 valid reviews, the experience has 30 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 30 face-to-face reviews:

Rating Count Percentage
10/10 11
37%
9/10 8
27%
8/10 8
27%
7/10 3
10%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.00% Average

The raw data average (mean) for all the Copland Track face-to-face reviews is 89.00% and is based on 30 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

87.20%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Car R 10/10 963 days 7.76 100%
hiker15 2/10 994 days 4.96 60%
Rebecca Pierce 9/10 1055 days 5.25 64%
Kirsty Smith 10/10 1057 days true 5.23 63%
Karine Dransart 10/10 1060 days true 5.19 63%
Megan Jurgensmeyer 10/10 1063 days true 5.16 62%
Regina Baum 8/10 1305 days true 4.41 52%
Florian Baum 7/10 1305 days true 4.22 49%
Remi Lopez 9/10 1320 days true 4.61 55%
David Tholander 7/10 1320 days true 4.2 49%
Yarden Oliva 9/10 1322 days true 4.61 54%
Dan 10/10 1412 days true 4.46 52%
Beau Corazon 9/10 1418 days true 4.45 52%
Charlotte and Julien 9/10 1418 days true 4.45 52%
Dawn Mulligan 8/10 1708 days true 3.75 42%
Helen Olsson 10/10 2008 days true 3.44 37%
Tina Hilbich 8/10 2014 days true 3.26 35%
Igor 9/10 2032 days true 3.4 37%
Guillaim Terrangle 8/10 2048 days true 3.2 34%
Evyatar Karni 10/10 2094 days true 3.29 35%
Gal Bero 10/10 2094 days true 3.29 35%
Ariadna & Omer 10/10 2122 days 3.24 35%
Maria Klister 8/10 2381 days true 2.66 26%
Katey Justice 8/10 2392 days true 2.64 26%
Douglas Walker 8/10 2392 days true 2.64 26%
Joshua Perry 9/10 2393 days true 2.78 28%
Molly Ladd 10/10 2393 days true 2.78 28%
Sabisch Moritz 9/10 2397 days true 2.77 28%
Daniel Jezak 7/10 2407 days true 2.51 24%
Francis Runge 10/10 2411 days true 2.75 28%
Andreas Garbin 9/10 2475 days true 2.64 26%
Loesje 7/10 2548 days 2.29 21%
Sabine 10/10 3406 days true 1.04 3%
Colby Smythe 8/10 3496 days true 0.84 0%
Richard 10/10 3497 days true 0.89 1%
BenH 10/10 3521 days 0.85 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Copland Track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

87%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.