G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.70%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 942 days | 100% |
| Flatlanders | 4/10 | 2709 days | 8% |
| Henry | 5/10 | 2737 days | 9% |
| Safi | 8/10 | 3013 days | 9% |
| Katrina | 10/10 | 3164 days | 8% |
| Shan | 8/10 | 3193 days | 8% |
| Jozef Pinkerton | 10/10 | 3245 days | 8% |
| Alexander Scheibl | 9/10 | 3431 days | 6% |
| Solvejg Bjerg | 10/10 | 3449 days | 6% |
| Jaroslav Kacmar | 9/10 | 3452 days | 6% |
| Sabine Gassner | 10/10 | 3473 days | 6% |
| Sven Fimne | 7/10 | 3480 days | 6% |
| Alice Ormandy | 9/10 | 3482 days | 6% |
| Alex Ehret | 10/10 | 3485 days | 6% |
| Elke Paul | 10/10 | 3485 days | 6% |
| Danielle | 7/10 | 3487 days | 6% |
| Jack Halligan | 7/10 | 3488 days | 6% |
| Linda | 6/10 | 3488 days | 5% |
| Jodi Halligan | 8/10 | 3488 days | 6% |
| Max Miehle | 7/10 | 3489 days | 6% |
| Vallee Manon | 7/10 | 3517 days | 5% |
| Sigrid Duus | 9/10 | 3529 days | 6% |
| Mads Nielsen | 10/10 | 3529 days | 6% |
| Jasmine Rogers | 7/10 | 3531 days | 5% |
| Bram Hoonhout | 8/10 | 3533 days | 6% |
| Jannika Cao | 8/10 | 3540 days | 6% |
| Pierre Landenne | 8/10 | 3540 days | 6% |
| Jake Bullin | 8/10 | 3541 days | 6% |
| Sebastian Braun | 8/10 | 3541 days | 6% |
| Caroline Coudray | 10/10 | 3544 days | 6% |
| Ramon Corbett | 8/10 | 3553 days | 5% |
| victor diego | 8/10 | 3561 days | 5% |
| Sophia Satter | 8/10 | 3571 days | 5% |
| Charlotte Brugge | 8/10 | 3571 days | 5% |
| Niall Regan | 10/10 | 3574 days | 5% |
| Dylan Dorman | 7/10 | 3576 days | 5% |
| Sophie Rosenberg | 10/10 | 3774 days | 4% |
| Charly | 8/10 | 3777 days | 4% |
| Laura Bouzy | 9/10 | 3777 days | 4% |
| Nele Foerske | 5/10 | 3777 days | 3% |
| Michele Geillon | 10/10 | 3778 days | 4% |
| Arthur Tymins | 8/10 | 3786 days | 4% |
| Jana B | 9/10 | 3790 days | 4% |
| Maehe | 10/10 | 3790 days | 4% |
| Kim Rasun | 7/10 | 3790 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3791 days | 4% |
| A Schultz | 8/10 | 3793 days | 4% |
| Heidi et Mat | 10/10 | 3793 days | 4% |
| Nico Neubauer | 9/10 | 3794 days | 4% |
| Gesche | 8/10 | 3797 days | 4% |
| Radim Halasz | 10/10 | 3799 days | 4% |
| Helen Hazelwood | 9/10 | 3799 days | 4% |
| Katerina Vobecka | 10/10 | 3799 days | 4% |
| Clotilde Graziani | 8/10 | 3801 days | 4% |
| Alexandre Roche | 8/10 | 3801 days | 4% |
| Diane Toupaine | 9/10 | 3801 days | 4% |
| Paul and Astrid | 8/10 | 3816 days | 4% |
| Benoit Leclerc | 7/10 | 3819 days | 3% |
| Maike Santelmann | 8/10 | 3822 days | 4% |
| David Tholander | 5/10 | 3823 days | 3% |
| Oliver Schatz | 9/10 | 3824 days | 4% |
| Yaiv Cohen | 4/10 | 3825 days | 2% |
| ks ks | 9/10 | 3830 days | 4% |
| Felicity Fay | 10/10 | 3832 days | 4% |
| Anna Scholten | 7/10 | 3833 days | 3% |
| Leanna Wyer | 8/10 | 3840 days | 3% |
| Tabea | 10/10 | 3845 days | 3% |
| Wayne Brew | 9/10 | 3854 days | 3% |
| Josephine | 7/10 | 3859 days | 3% |
| Laura Sturm | 8/10 | 3888 days | 3% |
| Corrie Medinea | 8/10 | 3888 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3924 days | 3% |
| Bob Fontaine | 8/10 | 3973 days | 2% |
| Sona | 4/10 | 4178 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4191 days | 1% |
| Helen Parsons | 9/10 | 4194 days | 1% |
| Roeland Driessen | 5/10 | 4229 days | 0% |
| Kilian Vos | 2/10 | 4245 days | 0% |
| Richard | 6/10 | 4413 days | 3% |
| Brian Lexmond | 9/10 | 4507 days | 3% |
| Manuel Bleiker | 5/10 | 4513 days | 2% |
| Laure Cops | 7/10 | 4519 days | 3% |
| Nissen | 7/10 | 4533 days | 3% |
| Jonas Foerch | 5/10 | 4535 days | 2% |
| Maria Camen Santos Lopez | 6/10 | 4536 days | 3% |
| Helen McKevitt | 7/10 | 4541 days | 3% |
| Andrew Magill | 8/10 | 4541 days | 3% |
| Libby | 9/10 | 4556 days | 3% |
| Ene Pold | 5/10 | 4557 days | 2% |
| Kiernan Matthew | 9/10 | 4562 days | 3% |
| Becky Davis | 9/10 | 4562 days | 3% |
| Lionel | 6/10 | 4567 days | 3% |
| Carina Borho | 10/10 | 4569 days | 3% |
| Markus Spitzmueller | 7/10 | 4570 days | 3% |
| S B | 8/10 | 4576 days | 3% |
| M K | 8/10 | 4576 days | 3% |
| Simone Pickert | 8/10 | 4592 days | 3% |
| Steve Warren | 9/10 | 4686 days | 3% |
| Steve Maona | 10/10 | 4893 days | 3% |
| Toomas Viilus | 6/10 | 4896 days | 3% |
| Maarja | 5/10 | 4896 days | 2% |
| James Young | 8/10 | 4902 days | 3% |
| Raquel | 9/10 | 4907 days | 3% |
| Michael Nolan | 10/10 | 4928 days | 3% |
| Hanneke P | 8/10 | 4959 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4975 days | 3% |
| John | 7/10 | 4983 days | 3% |
| roos wubben | 7/10 | 5006 days | 3% |
| Robin Sable | 10/10 | 5246 days | 3% |
| Lucy Duffy | 10/10 | 5268 days | 3% |
| Wright | 10/10 | 5269 days | 3% |
| Robert | 8/10 | 5271 days | 3% |
| Matt Kelley | 8/10 | 5274 days | 3% |
| Nico Schoots | 7/10 | 5276 days | 3% |
| Aridne Giraud | 9/10 | 5277 days | 3% |
| Judith Fowler | 8/10 | 5280 days | 3% |
| Nico Welagen | 8/10 | 5280 days | 3% |
| Peter Aertssen | 8/10 | 5280 days | 3% |
| Jonathan Philp | 8/10 | 5286 days | 3% |
| John Hughes | 9/10 | 5286 days | 3% |
| Volker Neumeyer | 8/10 | 5289 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5289 days | 3% |
| Rainer Renntzsch | 8/10 | 5292 days | 3% |
| CMJ | 8/10 | 5325 days | 3% |
| Christoph | 8/10 | 5365 days | 3% |
| Matthias | 8/10 | 5371 days | 3% |
| Melanie Wood | 7/10 | 5372 days | 3% |
| Jon_and_Family | 9/10 | 5600 days | 3% |
| Becky Edney | 9/10 | 5605 days | 3% |
| Gordon Agent | 10/10 | 5608 days | 3% |
| Hanggi | 9/10 | 5611 days | 3% |
| Sebastian Wiesinger | 9/10 | 5611 days | 3% |
| Daniel Kriecht | 8/10 | 5614 days | 3% |
| Malcolm McLean | 8/10 | 5621 days | 3% |
| Victoria Boolsen | 10/10 | 5623 days | 3% |
| Marilyn Buboltz | 9/10 | 5623 days | 3% |
| Eddie Stevens | 9/10 | 5625 days | 3% |
| Stephen Shearer | 10/10 | 5628 days | 3% |
| Ini & Cees | 8/10 | 5633 days | 3% |
| David Heads | 9/10 | 5646 days | 3% |
| Jues Lueg | 9/10 | 5646 days | 3% |
| Jol Balder | 9/10 | 5647 days | 3% |
| Ruben and Jetske | 6/10 | 5649 days | 3% |
| Webster | 10/10 | 5652 days | 3% |
| John Fry | 9/10 | 5654 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5658 days | 3% |
| dollimyxture | 10/10 | 5690 days | 3% |
| antrobdozer | 10/10 | 5843 days | 3% |
| penz | 10/10 | 5874 days | 3% |
| Versteeg | 9/10 | 5917 days | 3% |
| Pete & Chris | 10/10 | 5921 days | 3% |
| Phineas Smith-Fox | 10/10 | 5932 days | 3% |
| Bowness | 9/10 | 5983 days | 3% |
| OMPA | 10/10 | 5984 days | 3% |
| Jvjm Family | 8/10 | 5984 days | 3% |
| Hilary and Chris Ayton | 9/10 | 5984 days | 3% |
| Rob & Anne | 9/10 | 5989 days | 3% |
| Rod C | 10/10 | 5994 days | 3% |
| Kaddi & Grego | 7/10 | 5997 days | 3% |
| Yssel de Schepper | 8/10 | 6002 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 6002 days | 3% |
| Jan Kuenzel | 10/10 | 6002 days | 3% |
| Bert Tonwen | 8/10 | 6005 days | 3% |
| Jobbs | 7/10 | 6005 days | 3% |
| Rolf X | 8/10 | 6006 days | 3% |
| Joanne Clarke | 9/10 | 6018 days | 3% |
| kararina Kosten | 10/10 | 6018 days | 3% |
| Annie | 8/10 | 6018 days | 3% |
| Fam Schuijers | 8/10 | 6019 days | 3% |
| Erik Hummelmose | 9/10 | 6020 days | 3% |
| Terry Phillips | 7/10 | 6021 days | 3% |
| Inga | 10/10 | 6022 days | 3% |
| Sandra B | 10/10 | 6023 days | 3% |
| Christiane Lindenberg | 10/10 | 6033 days | 3% |
| Susi Schoetzler | 7/10 | 6044 days | 3% |
| niekv | 9/10 | 6071 days | 3% |
| carsteng | 8/10 | 6080 days | 3% |
| Wolfgang Dittrich | 10/10 | 6096 days | 3% |
| Alexis De Wilde | 9/10 | 6096 days | 3% |
| Chris Bulman | 10/10 | 6097 days | 3% |
| Marcel Schleinkcfer | 8/10 | 6098 days | 3% |
| richards1 | 9/10 | 6211 days | 3% |
| TillE412 | 10/10 | 6314 days | 3% |
| AndyEngland | 8/10 | 6318 days | 3% |
| Ger | 9/10 | 6328 days | 3% |
| ginekek | 10/10 | 6330 days | 3% |
| davidne | 9/10 | 6330 days | 3% |
| Hans | 8/10 | 6347 days | 3% |
| Andy Baker | 10/10 | 6350 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6350 days | 3% |
| Bronwyn | 7/10 | 6374 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.