Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 882 days | 100% |
| Flatlanders | 4/10 | 2649 days | 7% |
| Henry | 5/10 | 2677 days | 8% |
| Safi | 8/10 | 2953 days | 9% |
| Katrina | 10/10 | 3104 days | 8% |
| Shan | 8/10 | 3133 days | 8% |
| Jozef Pinkerton | 10/10 | 3185 days | 8% |
| Alexander Scheibl | 9/10 | 3371 days | 6% |
| Solvejg Bjerg | 10/10 | 3389 days | 6% |
| Jaroslav Kacmar | 9/10 | 3392 days | 6% |
| Sabine Gassner | 10/10 | 3413 days | 6% |
| Sven Fimne | 7/10 | 3420 days | 6% |
| Alice Ormandy | 9/10 | 3422 days | 6% |
| Alex Ehret | 10/10 | 3425 days | 6% |
| Elke Paul | 10/10 | 3425 days | 6% |
| Danielle | 7/10 | 3427 days | 6% |
| Jack Halligan | 7/10 | 3428 days | 6% |
| Linda | 6/10 | 3428 days | 5% |
| Jodi Halligan | 8/10 | 3428 days | 6% |
| Max Miehle | 7/10 | 3429 days | 6% |
| Vallee Manon | 7/10 | 3457 days | 5% |
| Sigrid Duus | 9/10 | 3469 days | 6% |
| Mads Nielsen | 10/10 | 3469 days | 6% |
| Jasmine Rogers | 7/10 | 3471 days | 5% |
| Bram Hoonhout | 8/10 | 3473 days | 6% |
| Jannika Cao | 8/10 | 3480 days | 6% |
| Pierre Landenne | 8/10 | 3480 days | 6% |
| Jake Bullin | 8/10 | 3481 days | 6% |
| Sebastian Braun | 8/10 | 3481 days | 6% |
| Caroline Coudray | 10/10 | 3484 days | 6% |
| Ramon Corbett | 8/10 | 3493 days | 5% |
| victor diego | 8/10 | 3501 days | 5% |
| Sophia Satter | 8/10 | 3511 days | 5% |
| Charlotte Brugge | 8/10 | 3511 days | 5% |
| Niall Regan | 10/10 | 3514 days | 5% |
| Dylan Dorman | 7/10 | 3516 days | 5% |
| Sophie Rosenberg | 10/10 | 3714 days | 4% |
| Charly | 8/10 | 3717 days | 4% |
| Laura Bouzy | 9/10 | 3717 days | 4% |
| Nele Foerske | 5/10 | 3717 days | 3% |
| Michele Geillon | 10/10 | 3718 days | 4% |
| Arthur Tymins | 8/10 | 3726 days | 4% |
| Jana B | 9/10 | 3730 days | 4% |
| Maehe | 10/10 | 3730 days | 4% |
| Kim Rasun | 7/10 | 3730 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3731 days | 4% |
| A Schultz | 8/10 | 3733 days | 4% |
| Heidi et Mat | 10/10 | 3733 days | 4% |
| Nico Neubauer | 9/10 | 3734 days | 4% |
| Gesche | 8/10 | 3737 days | 4% |
| Radim Halasz | 10/10 | 3739 days | 4% |
| Helen Hazelwood | 9/10 | 3739 days | 4% |
| Katerina Vobecka | 10/10 | 3739 days | 4% |
| Clotilde Graziani | 8/10 | 3741 days | 4% |
| Alexandre Roche | 8/10 | 3741 days | 4% |
| Diane Toupaine | 9/10 | 3741 days | 4% |
| Paul and Astrid | 8/10 | 3756 days | 4% |
| Benoit Leclerc | 7/10 | 3759 days | 4% |
| Maike Santelmann | 8/10 | 3762 days | 4% |
| David Tholander | 5/10 | 3763 days | 3% |
| Oliver Schatz | 9/10 | 3764 days | 4% |
| Yaiv Cohen | 4/10 | 3765 days | 2% |
| ks ks | 9/10 | 3770 days | 4% |
| Felicity Fay | 10/10 | 3772 days | 4% |
| Anna Scholten | 7/10 | 3773 days | 4% |
| Leanna Wyer | 8/10 | 3780 days | 4% |
| Tabea | 10/10 | 3785 days | 4% |
| Wayne Brew | 9/10 | 3794 days | 4% |
| Josephine | 7/10 | 3799 days | 3% |
| Laura Sturm | 8/10 | 3828 days | 3% |
| Corrie Medinea | 8/10 | 3828 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3864 days | 3% |
| Bob Fontaine | 8/10 | 3913 days | 3% |
| Sona | 4/10 | 4118 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4131 days | 1% |
| Helen Parsons | 9/10 | 4134 days | 1% |
| Roeland Driessen | 5/10 | 4169 days | 1% |
| Kilian Vos | 2/10 | 4185 days | 0% |
| Richard | 6/10 | 4353 days | 0% |
| Brian Lexmond | 9/10 | 4447 days | 3% |
| Manuel Bleiker | 5/10 | 4453 days | 2% |
| Laure Cops | 7/10 | 4459 days | 3% |
| Nissen | 7/10 | 4473 days | 3% |
| Jonas Foerch | 5/10 | 4475 days | 2% |
| Maria Camen Santos Lopez | 6/10 | 4476 days | 3% |
| Helen McKevitt | 7/10 | 4481 days | 3% |
| Andrew Magill | 8/10 | 4481 days | 3% |
| Libby | 9/10 | 4496 days | 3% |
| Ene Pold | 5/10 | 4497 days | 2% |
| Kiernan Matthew | 9/10 | 4502 days | 3% |
| Becky Davis | 9/10 | 4502 days | 3% |
| Lionel | 6/10 | 4507 days | 3% |
| Carina Borho | 10/10 | 4509 days | 3% |
| Markus Spitzmueller | 7/10 | 4510 days | 3% |
| S B | 8/10 | 4516 days | 3% |
| M K | 8/10 | 4516 days | 3% |
| Simone Pickert | 8/10 | 4532 days | 3% |
| Steve Warren | 9/10 | 4626 days | 3% |
| Steve Maona | 10/10 | 4833 days | 3% |
| Toomas Viilus | 6/10 | 4836 days | 3% |
| Maarja | 5/10 | 4836 days | 2% |
| James Young | 8/10 | 4842 days | 3% |
| Raquel | 9/10 | 4847 days | 3% |
| Michael Nolan | 10/10 | 4868 days | 3% |
| Hanneke P | 8/10 | 4899 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4915 days | 3% |
| John | 7/10 | 4923 days | 3% |
| roos wubben | 7/10 | 4946 days | 3% |
| Robin Sable | 10/10 | 5186 days | 3% |
| Lucy Duffy | 10/10 | 5208 days | 3% |
| Wright | 10/10 | 5209 days | 3% |
| Robert | 8/10 | 5211 days | 3% |
| Matt Kelley | 8/10 | 5214 days | 3% |
| Nico Schoots | 7/10 | 5216 days | 3% |
| Aridne Giraud | 9/10 | 5217 days | 3% |
| Judith Fowler | 8/10 | 5220 days | 3% |
| Nico Welagen | 8/10 | 5220 days | 3% |
| Peter Aertssen | 8/10 | 5220 days | 3% |
| Jonathan Philp | 8/10 | 5226 days | 3% |
| John Hughes | 9/10 | 5226 days | 3% |
| Volker Neumeyer | 8/10 | 5229 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5229 days | 3% |
| Rainer Renntzsch | 8/10 | 5232 days | 3% |
| CMJ | 8/10 | 5265 days | 3% |
| Christoph | 8/10 | 5305 days | 3% |
| Matthias | 8/10 | 5311 days | 3% |
| Melanie Wood | 7/10 | 5312 days | 3% |
| Jon_and_Family | 9/10 | 5540 days | 3% |
| Becky Edney | 9/10 | 5545 days | 3% |
| Gordon Agent | 10/10 | 5548 days | 3% |
| Hanggi | 9/10 | 5551 days | 3% |
| Sebastian Wiesinger | 9/10 | 5551 days | 3% |
| Daniel Kriecht | 8/10 | 5554 days | 3% |
| Malcolm McLean | 8/10 | 5561 days | 3% |
| Victoria Boolsen | 10/10 | 5563 days | 3% |
| Marilyn Buboltz | 9/10 | 5563 days | 3% |
| Eddie Stevens | 9/10 | 5565 days | 3% |
| Stephen Shearer | 10/10 | 5568 days | 3% |
| Ini & Cees | 8/10 | 5573 days | 3% |
| David Heads | 9/10 | 5586 days | 3% |
| Jues Lueg | 9/10 | 5586 days | 3% |
| Jol Balder | 9/10 | 5587 days | 3% |
| Ruben and Jetske | 6/10 | 5589 days | 3% |
| Webster | 10/10 | 5592 days | 3% |
| John Fry | 9/10 | 5594 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5598 days | 3% |
| dollimyxture | 10/10 | 5630 days | 3% |
| antrobdozer | 10/10 | 5783 days | 3% |
| penz | 10/10 | 5814 days | 3% |
| Versteeg | 9/10 | 5857 days | 3% |
| Pete & Chris | 10/10 | 5861 days | 3% |
| Phineas Smith-Fox | 10/10 | 5872 days | 3% |
| Bowness | 9/10 | 5923 days | 3% |
| OMPA | 10/10 | 5924 days | 3% |
| Jvjm Family | 8/10 | 5924 days | 3% |
| Hilary and Chris Ayton | 9/10 | 5924 days | 3% |
| Rob & Anne | 9/10 | 5929 days | 3% |
| Rod C | 10/10 | 5934 days | 3% |
| Kaddi & Grego | 7/10 | 5937 days | 3% |
| Yssel de Schepper | 8/10 | 5942 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 5942 days | 3% |
| Jan Kuenzel | 10/10 | 5942 days | 3% |
| Bert Tonwen | 8/10 | 5945 days | 3% |
| Jobbs | 7/10 | 5945 days | 3% |
| Rolf X | 8/10 | 5946 days | 3% |
| Joanne Clarke | 9/10 | 5958 days | 3% |
| kararina Kosten | 10/10 | 5958 days | 3% |
| Annie | 8/10 | 5958 days | 3% |
| Fam Schuijers | 8/10 | 5959 days | 3% |
| Erik Hummelmose | 9/10 | 5960 days | 3% |
| Terry Phillips | 7/10 | 5961 days | 3% |
| Inga | 10/10 | 5962 days | 3% |
| Sandra B | 10/10 | 5963 days | 3% |
| Christiane Lindenberg | 10/10 | 5973 days | 3% |
| Susi Schoetzler | 7/10 | 5984 days | 3% |
| niekv | 9/10 | 6011 days | 3% |
| carsteng | 8/10 | 6020 days | 3% |
| Wolfgang Dittrich | 10/10 | 6036 days | 3% |
| Alexis De Wilde | 9/10 | 6036 days | 3% |
| Chris Bulman | 10/10 | 6037 days | 3% |
| Marcel Schleinkcfer | 8/10 | 6038 days | 3% |
| richards1 | 9/10 | 6151 days | 3% |
| TillE412 | 10/10 | 6254 days | 3% |
| AndyEngland | 8/10 | 6258 days | 3% |
| Ger | 9/10 | 6268 days | 3% |
| ginekek | 10/10 | 6270 days | 3% |
| davidne | 9/10 | 6270 days | 3% |
| Hans | 8/10 | 6287 days | 3% |
| Andy Baker | 10/10 | 6290 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6290 days | 3% |
| Bronwyn | 7/10 | 6314 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.