Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.86%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 821 days | 100% |
| Flatlanders | 4/10 | 2588 days | 6% |
| Henry | 5/10 | 2616 days | 7% |
| Safi | 8/10 | 2892 days | 8% |
| Katrina | 10/10 | 3042 days | 7% |
| Shan | 8/10 | 3072 days | 7% |
| Jozef Pinkerton | 10/10 | 3124 days | 7% |
| Alexander Scheibl | 9/10 | 3310 days | 6% |
| Solvejg Bjerg | 10/10 | 3328 days | 6% |
| Jaroslav Kacmar | 9/10 | 3331 days | 6% |
| Sabine Gassner | 10/10 | 3352 days | 6% |
| Sven Fimne | 7/10 | 3359 days | 5% |
| Alice Ormandy | 9/10 | 3361 days | 5% |
| Alex Ehret | 10/10 | 3364 days | 6% |
| Elke Paul | 10/10 | 3364 days | 6% |
| Danielle | 7/10 | 3366 days | 5% |
| Jack Halligan | 7/10 | 3367 days | 5% |
| Linda | 6/10 | 3367 days | 5% |
| Jodi Halligan | 8/10 | 3367 days | 5% |
| Max Miehle | 7/10 | 3368 days | 5% |
| Vallee Manon | 7/10 | 3396 days | 5% |
| Sigrid Duus | 9/10 | 3408 days | 5% |
| Mads Nielsen | 10/10 | 3408 days | 5% |
| Jasmine Rogers | 7/10 | 3410 days | 5% |
| Bram Hoonhout | 8/10 | 3412 days | 5% |
| Jannika Cao | 8/10 | 3419 days | 5% |
| Pierre Landenne | 8/10 | 3419 days | 5% |
| Jake Bullin | 8/10 | 3420 days | 5% |
| Sebastian Braun | 8/10 | 3420 days | 5% |
| Caroline Coudray | 10/10 | 3423 days | 5% |
| Ramon Corbett | 8/10 | 3432 days | 5% |
| victor diego | 8/10 | 3440 days | 5% |
| Sophia Satter | 8/10 | 3450 days | 5% |
| Charlotte Brugge | 8/10 | 3450 days | 5% |
| Niall Regan | 10/10 | 3453 days | 5% |
| Dylan Dorman | 7/10 | 3455 days | 5% |
| Sophie Rosenberg | 10/10 | 3653 days | 4% |
| Charly | 8/10 | 3656 days | 4% |
| Laura Bouzy | 9/10 | 3656 days | 4% |
| Nele Foerske | 5/10 | 3656 days | 3% |
| Michele Geillon | 10/10 | 3657 days | 4% |
| Arthur Tymins | 8/10 | 3665 days | 4% |
| Jana B | 9/10 | 3669 days | 4% |
| Maehe | 10/10 | 3669 days | 4% |
| Kim Rasun | 7/10 | 3669 days | 3% |
| Jaime Alarma Olmos | 9/10 | 3670 days | 4% |
| A Schultz | 8/10 | 3672 days | 4% |
| Heidi et Mat | 10/10 | 3672 days | 4% |
| Nico Neubauer | 9/10 | 3673 days | 4% |
| Gesche | 8/10 | 3676 days | 4% |
| Radim Halasz | 10/10 | 3678 days | 4% |
| Helen Hazelwood | 9/10 | 3678 days | 4% |
| Katerina Vobecka | 10/10 | 3678 days | 4% |
| Clotilde Graziani | 8/10 | 3680 days | 4% |
| Alexandre Roche | 8/10 | 3680 days | 4% |
| Diane Toupaine | 9/10 | 3680 days | 4% |
| Paul and Astrid | 8/10 | 3695 days | 3% |
| Benoit Leclerc | 7/10 | 3698 days | 3% |
| Maike Santelmann | 8/10 | 3701 days | 3% |
| David Tholander | 5/10 | 3702 days | 3% |
| Oliver Schatz | 9/10 | 3703 days | 3% |
| Yaiv Cohen | 4/10 | 3704 days | 2% |
| ks ks | 9/10 | 3709 days | 3% |
| Felicity Fay | 10/10 | 3711 days | 3% |
| Anna Scholten | 7/10 | 3712 days | 3% |
| Leanna Wyer | 8/10 | 3719 days | 3% |
| Tabea | 10/10 | 3724 days | 3% |
| Wayne Brew | 9/10 | 3733 days | 3% |
| Josephine | 7/10 | 3738 days | 3% |
| Laura Sturm | 8/10 | 3767 days | 3% |
| Corrie Medinea | 8/10 | 3767 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3803 days | 3% |
| Bob Fontaine | 8/10 | 3852 days | 3% |
| Sona | 4/10 | 4057 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4070 days | 1% |
| Helen Parsons | 9/10 | 4073 days | 1% |
| Roeland Driessen | 5/10 | 4107 days | 1% |
| Kilian Vos | 2/10 | 4124 days | 0% |
| Richard | 6/10 | 4292 days | 0% |
| Brian Lexmond | 9/10 | 4386 days | 3% |
| Manuel Bleiker | 5/10 | 4392 days | 2% |
| Laure Cops | 7/10 | 4398 days | 2% |
| Nissen | 7/10 | 4412 days | 2% |
| Jonas Foerch | 5/10 | 4414 days | 2% |
| Maria Camen Santos Lopez | 6/10 | 4415 days | 2% |
| Helen McKevitt | 7/10 | 4420 days | 2% |
| Andrew Magill | 8/10 | 4420 days | 2% |
| Libby | 9/10 | 4435 days | 3% |
| Ene Pold | 5/10 | 4436 days | 2% |
| Kiernan Matthew | 9/10 | 4441 days | 3% |
| Becky Davis | 9/10 | 4441 days | 3% |
| Lionel | 6/10 | 4446 days | 2% |
| Carina Borho | 10/10 | 4448 days | 3% |
| Markus Spitzmueller | 7/10 | 4449 days | 2% |
| S B | 8/10 | 4455 days | 2% |
| M K | 8/10 | 4455 days | 2% |
| Simone Pickert | 8/10 | 4471 days | 2% |
| Steve Warren | 9/10 | 4565 days | 3% |
| Steve Maona | 10/10 | 4772 days | 3% |
| Toomas Viilus | 6/10 | 4775 days | 2% |
| Maarja | 5/10 | 4775 days | 2% |
| James Young | 8/10 | 4781 days | 2% |
| Raquel | 9/10 | 4786 days | 3% |
| Michael Nolan | 10/10 | 4807 days | 3% |
| Hanneke P | 8/10 | 4838 days | 2% |
| Margaret and Derek McNeil | 10/10 | 4854 days | 3% |
| John | 7/10 | 4862 days | 2% |
| roos wubben | 7/10 | 4885 days | 2% |
| Robin Sable | 10/10 | 5125 days | 3% |
| Lucy Duffy | 10/10 | 5147 days | 3% |
| Wright | 10/10 | 5148 days | 3% |
| Robert | 8/10 | 5150 days | 2% |
| Matt Kelley | 8/10 | 5153 days | 2% |
| Nico Schoots | 7/10 | 5155 days | 2% |
| Aridne Giraud | 9/10 | 5156 days | 3% |
| Judith Fowler | 8/10 | 5159 days | 2% |
| Nico Welagen | 8/10 | 5159 days | 2% |
| Peter Aertssen | 8/10 | 5159 days | 2% |
| Jonathan Philp | 8/10 | 5165 days | 2% |
| John Hughes | 9/10 | 5165 days | 3% |
| Volker Neumeyer | 8/10 | 5168 days | 2% |
| Rowena and Ian Lanyon | 8/10 | 5168 days | 2% |
| Rainer Renntzsch | 8/10 | 5171 days | 2% |
| CMJ | 8/10 | 5204 days | 2% |
| Christoph | 8/10 | 5244 days | 2% |
| Matthias | 8/10 | 5250 days | 2% |
| Melanie Wood | 7/10 | 5251 days | 2% |
| Jon_and_Family | 9/10 | 5479 days | 3% |
| Becky Edney | 9/10 | 5484 days | 3% |
| Gordon Agent | 10/10 | 5487 days | 3% |
| Hanggi | 9/10 | 5490 days | 3% |
| Sebastian Wiesinger | 9/10 | 5490 days | 3% |
| Daniel Kriecht | 8/10 | 5493 days | 2% |
| Malcolm McLean | 8/10 | 5500 days | 2% |
| Victoria Boolsen | 10/10 | 5502 days | 3% |
| Marilyn Buboltz | 9/10 | 5502 days | 3% |
| Eddie Stevens | 9/10 | 5504 days | 3% |
| Stephen Shearer | 10/10 | 5507 days | 3% |
| Ini & Cees | 8/10 | 5512 days | 2% |
| David Heads | 9/10 | 5525 days | 3% |
| Jues Lueg | 9/10 | 5525 days | 3% |
| Jol Balder | 9/10 | 5526 days | 3% |
| Ruben and Jetske | 6/10 | 5528 days | 2% |
| Webster | 10/10 | 5531 days | 3% |
| John Fry | 9/10 | 5533 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5537 days | 2% |
| dollimyxture | 10/10 | 5569 days | 3% |
| antrobdozer | 10/10 | 5722 days | 3% |
| penz | 10/10 | 5753 days | 3% |
| Versteeg | 9/10 | 5796 days | 3% |
| Pete & Chris | 10/10 | 5800 days | 3% |
| Phineas Smith-Fox | 10/10 | 5811 days | 3% |
| Bowness | 9/10 | 5862 days | 3% |
| OMPA | 10/10 | 5863 days | 3% |
| Jvjm Family | 8/10 | 5863 days | 2% |
| Hilary and Chris Ayton | 9/10 | 5863 days | 3% |
| Rob & Anne | 9/10 | 5868 days | 3% |
| Rod C | 10/10 | 5873 days | 3% |
| Kaddi & Grego | 7/10 | 5876 days | 2% |
| Yssel de Schepper | 8/10 | 5881 days | 2% |
| Janny Meerdinnk Veldboow | 8/10 | 5881 days | 2% |
| Jan Kuenzel | 10/10 | 5881 days | 3% |
| Bert Tonwen | 8/10 | 5884 days | 2% |
| Jobbs | 7/10 | 5884 days | 2% |
| Rolf X | 8/10 | 5885 days | 2% |
| Joanne Clarke | 9/10 | 5897 days | 3% |
| kararina Kosten | 10/10 | 5897 days | 3% |
| Annie | 8/10 | 5897 days | 2% |
| Fam Schuijers | 8/10 | 5898 days | 2% |
| Erik Hummelmose | 9/10 | 5899 days | 3% |
| Terry Phillips | 7/10 | 5900 days | 2% |
| Inga | 10/10 | 5901 days | 3% |
| Sandra B | 10/10 | 5902 days | 3% |
| Christiane Lindenberg | 10/10 | 5912 days | 3% |
| Susi Schoetzler | 7/10 | 5923 days | 2% |
| niekv | 9/10 | 5950 days | 3% |
| carsteng | 8/10 | 5959 days | 2% |
| Wolfgang Dittrich | 10/10 | 5975 days | 3% |
| Alexis De Wilde | 9/10 | 5975 days | 3% |
| Chris Bulman | 10/10 | 5976 days | 3% |
| Marcel Schleinkcfer | 8/10 | 5977 days | 2% |
| richards1 | 9/10 | 6090 days | 3% |
| TillE412 | 10/10 | 6193 days | 3% |
| AndyEngland | 8/10 | 6197 days | 2% |
| Ger | 9/10 | 6207 days | 3% |
| ginekek | 10/10 | 6209 days | 3% |
| davidne | 9/10 | 6209 days | 3% |
| Hans | 8/10 | 6226 days | 2% |
| Andy Baker | 10/10 | 6229 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6229 days | 2% |
| Bronwyn | 7/10 | 6253 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.97% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.