Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.99%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 842 days | 100% |
| Flatlanders | 4/10 | 2609 days | 7% |
| Henry | 5/10 | 2637 days | 8% |
| Safi | 8/10 | 2913 days | 8% |
| Katrina | 10/10 | 3063 days | 8% |
| Shan | 8/10 | 3093 days | 7% |
| Jozef Pinkerton | 10/10 | 3145 days | 7% |
| Alexander Scheibl | 9/10 | 3331 days | 6% |
| Solvejg Bjerg | 10/10 | 3349 days | 6% |
| Jaroslav Kacmar | 9/10 | 3352 days | 6% |
| Sabine Gassner | 10/10 | 3373 days | 6% |
| Sven Fimne | 7/10 | 3380 days | 5% |
| Alice Ormandy | 9/10 | 3382 days | 6% |
| Alex Ehret | 10/10 | 3385 days | 6% |
| Elke Paul | 10/10 | 3385 days | 6% |
| Danielle | 7/10 | 3387 days | 5% |
| Jack Halligan | 7/10 | 3388 days | 5% |
| Linda | 6/10 | 3388 days | 5% |
| Jodi Halligan | 8/10 | 3388 days | 6% |
| Max Miehle | 7/10 | 3389 days | 5% |
| Vallee Manon | 7/10 | 3417 days | 5% |
| Sigrid Duus | 9/10 | 3429 days | 5% |
| Mads Nielsen | 10/10 | 3429 days | 5% |
| Jasmine Rogers | 7/10 | 3431 days | 5% |
| Bram Hoonhout | 8/10 | 3433 days | 5% |
| Jannika Cao | 8/10 | 3440 days | 5% |
| Pierre Landenne | 8/10 | 3440 days | 5% |
| Jake Bullin | 8/10 | 3441 days | 5% |
| Sebastian Braun | 8/10 | 3441 days | 5% |
| Caroline Coudray | 10/10 | 3444 days | 5% |
| Ramon Corbett | 8/10 | 3453 days | 5% |
| victor diego | 8/10 | 3461 days | 5% |
| Sophia Satter | 8/10 | 3471 days | 5% |
| Charlotte Brugge | 8/10 | 3471 days | 5% |
| Niall Regan | 10/10 | 3474 days | 5% |
| Dylan Dorman | 7/10 | 3476 days | 5% |
| Sophie Rosenberg | 10/10 | 3674 days | 4% |
| Charly | 8/10 | 3677 days | 4% |
| Laura Bouzy | 9/10 | 3677 days | 4% |
| Nele Foerske | 5/10 | 3677 days | 3% |
| Michele Geillon | 10/10 | 3678 days | 4% |
| Arthur Tymins | 8/10 | 3686 days | 4% |
| Jana B | 9/10 | 3690 days | 4% |
| Maehe | 10/10 | 3690 days | 4% |
| Kim Rasun | 7/10 | 3690 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3691 days | 4% |
| A Schultz | 8/10 | 3693 days | 4% |
| Heidi et Mat | 10/10 | 3693 days | 4% |
| Nico Neubauer | 9/10 | 3694 days | 4% |
| Gesche | 8/10 | 3697 days | 4% |
| Radim Halasz | 10/10 | 3699 days | 4% |
| Helen Hazelwood | 9/10 | 3699 days | 4% |
| Katerina Vobecka | 10/10 | 3699 days | 4% |
| Clotilde Graziani | 8/10 | 3701 days | 4% |
| Alexandre Roche | 8/10 | 3701 days | 4% |
| Diane Toupaine | 9/10 | 3701 days | 4% |
| Paul and Astrid | 8/10 | 3716 days | 4% |
| Benoit Leclerc | 7/10 | 3719 days | 3% |
| Maike Santelmann | 8/10 | 3722 days | 4% |
| David Tholander | 5/10 | 3723 days | 3% |
| Oliver Schatz | 9/10 | 3724 days | 4% |
| Yaiv Cohen | 4/10 | 3725 days | 2% |
| ks ks | 9/10 | 3730 days | 4% |
| Felicity Fay | 10/10 | 3732 days | 4% |
| Anna Scholten | 7/10 | 3733 days | 3% |
| Leanna Wyer | 8/10 | 3740 days | 3% |
| Tabea | 10/10 | 3745 days | 3% |
| Wayne Brew | 9/10 | 3754 days | 3% |
| Josephine | 7/10 | 3759 days | 3% |
| Laura Sturm | 8/10 | 3788 days | 3% |
| Corrie Medinea | 8/10 | 3788 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3824 days | 3% |
| Bob Fontaine | 8/10 | 3873 days | 3% |
| Sona | 4/10 | 4078 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4091 days | 1% |
| Helen Parsons | 9/10 | 4094 days | 1% |
| Roeland Driessen | 5/10 | 4128 days | 1% |
| Kilian Vos | 2/10 | 4145 days | 0% |
| Richard | 6/10 | 4313 days | 0% |
| Brian Lexmond | 9/10 | 4407 days | 3% |
| Manuel Bleiker | 5/10 | 4413 days | 2% |
| Laure Cops | 7/10 | 4419 days | 3% |
| Nissen | 7/10 | 4433 days | 3% |
| Jonas Foerch | 5/10 | 4435 days | 2% |
| Maria Camen Santos Lopez | 6/10 | 4436 days | 2% |
| Helen McKevitt | 7/10 | 4441 days | 3% |
| Andrew Magill | 8/10 | 4441 days | 3% |
| Libby | 9/10 | 4456 days | 3% |
| Ene Pold | 5/10 | 4457 days | 2% |
| Kiernan Matthew | 9/10 | 4462 days | 3% |
| Becky Davis | 9/10 | 4462 days | 3% |
| Lionel | 6/10 | 4467 days | 2% |
| Carina Borho | 10/10 | 4469 days | 3% |
| Markus Spitzmueller | 7/10 | 4470 days | 3% |
| S B | 8/10 | 4476 days | 3% |
| M K | 8/10 | 4476 days | 3% |
| Simone Pickert | 8/10 | 4492 days | 3% |
| Steve Warren | 9/10 | 4586 days | 3% |
| Steve Maona | 10/10 | 4793 days | 3% |
| Toomas Viilus | 6/10 | 4796 days | 2% |
| Maarja | 5/10 | 4796 days | 2% |
| James Young | 8/10 | 4802 days | 3% |
| Raquel | 9/10 | 4807 days | 3% |
| Michael Nolan | 10/10 | 4828 days | 3% |
| Hanneke P | 8/10 | 4859 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4875 days | 3% |
| John | 7/10 | 4883 days | 3% |
| roos wubben | 7/10 | 4906 days | 3% |
| Robin Sable | 10/10 | 5146 days | 3% |
| Lucy Duffy | 10/10 | 5168 days | 3% |
| Wright | 10/10 | 5169 days | 3% |
| Robert | 8/10 | 5171 days | 3% |
| Matt Kelley | 8/10 | 5174 days | 3% |
| Nico Schoots | 7/10 | 5176 days | 3% |
| Aridne Giraud | 9/10 | 5177 days | 3% |
| Judith Fowler | 8/10 | 5180 days | 3% |
| Nico Welagen | 8/10 | 5180 days | 3% |
| Peter Aertssen | 8/10 | 5180 days | 3% |
| Jonathan Philp | 8/10 | 5186 days | 3% |
| John Hughes | 9/10 | 5186 days | 3% |
| Volker Neumeyer | 8/10 | 5189 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5189 days | 3% |
| Rainer Renntzsch | 8/10 | 5192 days | 3% |
| CMJ | 8/10 | 5225 days | 3% |
| Christoph | 8/10 | 5265 days | 3% |
| Matthias | 8/10 | 5271 days | 3% |
| Melanie Wood | 7/10 | 5272 days | 3% |
| Jon_and_Family | 9/10 | 5500 days | 3% |
| Becky Edney | 9/10 | 5505 days | 3% |
| Gordon Agent | 10/10 | 5508 days | 3% |
| Hanggi | 9/10 | 5511 days | 3% |
| Sebastian Wiesinger | 9/10 | 5511 days | 3% |
| Daniel Kriecht | 8/10 | 5514 days | 3% |
| Malcolm McLean | 8/10 | 5521 days | 3% |
| Victoria Boolsen | 10/10 | 5523 days | 3% |
| Marilyn Buboltz | 9/10 | 5523 days | 3% |
| Eddie Stevens | 9/10 | 5525 days | 3% |
| Stephen Shearer | 10/10 | 5528 days | 3% |
| Ini & Cees | 8/10 | 5533 days | 3% |
| David Heads | 9/10 | 5546 days | 3% |
| Jues Lueg | 9/10 | 5546 days | 3% |
| Jol Balder | 9/10 | 5547 days | 3% |
| Ruben and Jetske | 6/10 | 5549 days | 2% |
| Webster | 10/10 | 5552 days | 3% |
| John Fry | 9/10 | 5554 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5558 days | 3% |
| dollimyxture | 10/10 | 5590 days | 3% |
| antrobdozer | 10/10 | 5743 days | 3% |
| penz | 10/10 | 5774 days | 3% |
| Versteeg | 9/10 | 5817 days | 3% |
| Pete & Chris | 10/10 | 5821 days | 3% |
| Phineas Smith-Fox | 10/10 | 5832 days | 3% |
| Bowness | 9/10 | 5883 days | 3% |
| OMPA | 10/10 | 5884 days | 3% |
| Jvjm Family | 8/10 | 5884 days | 3% |
| Hilary and Chris Ayton | 9/10 | 5884 days | 3% |
| Rob & Anne | 9/10 | 5889 days | 3% |
| Rod C | 10/10 | 5894 days | 3% |
| Kaddi & Grego | 7/10 | 5897 days | 3% |
| Yssel de Schepper | 8/10 | 5902 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 5902 days | 3% |
| Jan Kuenzel | 10/10 | 5902 days | 3% |
| Bert Tonwen | 8/10 | 5905 days | 3% |
| Jobbs | 7/10 | 5905 days | 3% |
| Rolf X | 8/10 | 5906 days | 3% |
| Joanne Clarke | 9/10 | 5918 days | 3% |
| kararina Kosten | 10/10 | 5918 days | 3% |
| Annie | 8/10 | 5918 days | 3% |
| Fam Schuijers | 8/10 | 5919 days | 3% |
| Erik Hummelmose | 9/10 | 5920 days | 3% |
| Terry Phillips | 7/10 | 5921 days | 3% |
| Inga | 10/10 | 5922 days | 3% |
| Sandra B | 10/10 | 5923 days | 3% |
| Christiane Lindenberg | 10/10 | 5933 days | 3% |
| Susi Schoetzler | 7/10 | 5944 days | 3% |
| niekv | 9/10 | 5971 days | 3% |
| carsteng | 8/10 | 5980 days | 3% |
| Wolfgang Dittrich | 10/10 | 5996 days | 3% |
| Alexis De Wilde | 9/10 | 5996 days | 3% |
| Chris Bulman | 10/10 | 5997 days | 3% |
| Marcel Schleinkcfer | 8/10 | 5998 days | 3% |
| richards1 | 9/10 | 6111 days | 3% |
| TillE412 | 10/10 | 6214 days | 3% |
| AndyEngland | 8/10 | 6218 days | 3% |
| Ger | 9/10 | 6228 days | 3% |
| ginekek | 10/10 | 6230 days | 3% |
| davidne | 9/10 | 6230 days | 3% |
| Hans | 8/10 | 6247 days | 3% |
| Andy Baker | 10/10 | 6250 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6250 days | 3% |
| Bronwyn | 7/10 | 6274 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.