G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.87%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 962 days | 100% |
| Flatlanders | 4/10 | 2729 days | 8% |
| Henry | 5/10 | 2757 days | 9% |
| Safi | 8/10 | 3033 days | 10% |
| Katrina | 10/10 | 3184 days | 9% |
| Shan | 8/10 | 3213 days | 8% |
| Jozef Pinkerton | 10/10 | 3265 days | 8% |
| Alexander Scheibl | 9/10 | 3451 days | 7% |
| Solvejg Bjerg | 10/10 | 3469 days | 7% |
| Jaroslav Kacmar | 9/10 | 3472 days | 6% |
| Sabine Gassner | 10/10 | 3493 days | 6% |
| Sven Fimne | 7/10 | 3500 days | 6% |
| Alice Ormandy | 9/10 | 3502 days | 6% |
| Alex Ehret | 10/10 | 3505 days | 6% |
| Elke Paul | 10/10 | 3505 days | 6% |
| Danielle | 7/10 | 3507 days | 6% |
| Jack Halligan | 7/10 | 3508 days | 6% |
| Linda | 6/10 | 3508 days | 5% |
| Jodi Halligan | 8/10 | 3508 days | 6% |
| Max Miehle | 7/10 | 3509 days | 6% |
| Vallee Manon | 7/10 | 3537 days | 6% |
| Sigrid Duus | 9/10 | 3549 days | 6% |
| Mads Nielsen | 10/10 | 3549 days | 6% |
| Jasmine Rogers | 7/10 | 3551 days | 5% |
| Bram Hoonhout | 8/10 | 3553 days | 6% |
| Jannika Cao | 8/10 | 3560 days | 6% |
| Pierre Landenne | 8/10 | 3560 days | 6% |
| Jake Bullin | 8/10 | 3561 days | 6% |
| Sebastian Braun | 8/10 | 3561 days | 6% |
| Caroline Coudray | 10/10 | 3564 days | 6% |
| Ramon Corbett | 8/10 | 3573 days | 6% |
| victor diego | 8/10 | 3581 days | 6% |
| Sophia Satter | 8/10 | 3591 days | 5% |
| Charlotte Brugge | 8/10 | 3591 days | 5% |
| Niall Regan | 10/10 | 3594 days | 6% |
| Dylan Dorman | 7/10 | 3596 days | 5% |
| Sophie Rosenberg | 10/10 | 3794 days | 4% |
| Charly | 8/10 | 3797 days | 4% |
| Laura Bouzy | 9/10 | 3797 days | 4% |
| Nele Foerske | 5/10 | 3797 days | 3% |
| Michele Geillon | 10/10 | 3798 days | 4% |
| Arthur Tymins | 8/10 | 3806 days | 4% |
| Jana B | 9/10 | 3810 days | 4% |
| Maehe | 10/10 | 3810 days | 4% |
| Kim Rasun | 7/10 | 3810 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3811 days | 4% |
| A Schultz | 8/10 | 3813 days | 4% |
| Heidi et Mat | 10/10 | 3813 days | 4% |
| Nico Neubauer | 9/10 | 3814 days | 4% |
| Gesche | 8/10 | 3817 days | 4% |
| Radim Halasz | 10/10 | 3819 days | 4% |
| Helen Hazelwood | 9/10 | 3819 days | 4% |
| Katerina Vobecka | 10/10 | 3819 days | 4% |
| Clotilde Graziani | 8/10 | 3821 days | 4% |
| Alexandre Roche | 8/10 | 3821 days | 4% |
| Diane Toupaine | 9/10 | 3821 days | 4% |
| Paul and Astrid | 8/10 | 3836 days | 4% |
| Benoit Leclerc | 7/10 | 3839 days | 3% |
| Maike Santelmann | 8/10 | 3842 days | 4% |
| David Tholander | 5/10 | 3843 days | 3% |
| Oliver Schatz | 9/10 | 3844 days | 4% |
| Yaiv Cohen | 4/10 | 3845 days | 2% |
| ks ks | 9/10 | 3850 days | 4% |
| Felicity Fay | 10/10 | 3852 days | 4% |
| Anna Scholten | 7/10 | 3853 days | 3% |
| Leanna Wyer | 8/10 | 3860 days | 3% |
| Tabea | 10/10 | 3865 days | 4% |
| Wayne Brew | 9/10 | 3874 days | 3% |
| Josephine | 7/10 | 3879 days | 3% |
| Laura Sturm | 8/10 | 3908 days | 3% |
| Corrie Medinea | 8/10 | 3908 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3944 days | 3% |
| Bob Fontaine | 8/10 | 3993 days | 2% |
| Sona | 4/10 | 4198 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4211 days | 1% |
| Helen Parsons | 9/10 | 4214 days | 1% |
| Roeland Driessen | 5/10 | 4249 days | 0% |
| Kilian Vos | 2/10 | 4265 days | 0% |
| Richard | 6/10 | 4433 days | 3% |
| Brian Lexmond | 9/10 | 4527 days | 3% |
| Manuel Bleiker | 5/10 | 4533 days | 3% |
| Laure Cops | 7/10 | 4539 days | 3% |
| Nissen | 7/10 | 4553 days | 3% |
| Jonas Foerch | 5/10 | 4555 days | 3% |
| Maria Camen Santos Lopez | 6/10 | 4556 days | 3% |
| Helen McKevitt | 7/10 | 4561 days | 3% |
| Andrew Magill | 8/10 | 4561 days | 3% |
| Libby | 9/10 | 4576 days | 3% |
| Ene Pold | 5/10 | 4577 days | 3% |
| Kiernan Matthew | 9/10 | 4582 days | 3% |
| Becky Davis | 9/10 | 4582 days | 3% |
| Lionel | 6/10 | 4587 days | 3% |
| Carina Borho | 10/10 | 4589 days | 3% |
| Markus Spitzmueller | 7/10 | 4590 days | 3% |
| S B | 8/10 | 4596 days | 3% |
| M K | 8/10 | 4596 days | 3% |
| Simone Pickert | 8/10 | 4612 days | 3% |
| Steve Warren | 9/10 | 4706 days | 3% |
| Steve Maona | 10/10 | 4913 days | 3% |
| Toomas Viilus | 6/10 | 4916 days | 3% |
| Maarja | 5/10 | 4916 days | 3% |
| James Young | 8/10 | 4922 days | 3% |
| Raquel | 9/10 | 4927 days | 3% |
| Michael Nolan | 10/10 | 4948 days | 3% |
| Hanneke P | 8/10 | 4979 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4995 days | 3% |
| John | 7/10 | 5003 days | 3% |
| roos wubben | 7/10 | 5026 days | 3% |
| Robin Sable | 10/10 | 5266 days | 3% |
| Lucy Duffy | 10/10 | 5288 days | 3% |
| Wright | 10/10 | 5289 days | 3% |
| Robert | 8/10 | 5291 days | 3% |
| Matt Kelley | 8/10 | 5294 days | 3% |
| Nico Schoots | 7/10 | 5296 days | 3% |
| Aridne Giraud | 9/10 | 5297 days | 3% |
| Judith Fowler | 8/10 | 5300 days | 3% |
| Nico Welagen | 8/10 | 5300 days | 3% |
| Peter Aertssen | 8/10 | 5300 days | 3% |
| Jonathan Philp | 8/10 | 5306 days | 3% |
| John Hughes | 9/10 | 5306 days | 3% |
| Volker Neumeyer | 8/10 | 5309 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5309 days | 3% |
| Rainer Renntzsch | 8/10 | 5312 days | 3% |
| CMJ | 8/10 | 5345 days | 3% |
| Christoph | 8/10 | 5385 days | 3% |
| Matthias | 8/10 | 5391 days | 3% |
| Melanie Wood | 7/10 | 5392 days | 3% |
| Jon_and_Family | 9/10 | 5620 days | 3% |
| Becky Edney | 9/10 | 5625 days | 3% |
| Gordon Agent | 10/10 | 5628 days | 3% |
| Hanggi | 9/10 | 5631 days | 3% |
| Sebastian Wiesinger | 9/10 | 5631 days | 3% |
| Daniel Kriecht | 8/10 | 5634 days | 3% |
| Malcolm McLean | 8/10 | 5641 days | 3% |
| Victoria Boolsen | 10/10 | 5643 days | 3% |
| Marilyn Buboltz | 9/10 | 5643 days | 3% |
| Eddie Stevens | 9/10 | 5645 days | 3% |
| Stephen Shearer | 10/10 | 5648 days | 3% |
| Ini & Cees | 8/10 | 5653 days | 3% |
| David Heads | 9/10 | 5666 days | 3% |
| Jues Lueg | 9/10 | 5666 days | 3% |
| Jol Balder | 9/10 | 5667 days | 3% |
| Ruben and Jetske | 6/10 | 5669 days | 3% |
| Webster | 10/10 | 5672 days | 3% |
| John Fry | 9/10 | 5674 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5678 days | 3% |
| dollimyxture | 10/10 | 5710 days | 3% |
| antrobdozer | 10/10 | 5863 days | 3% |
| penz | 10/10 | 5894 days | 3% |
| Versteeg | 9/10 | 5937 days | 3% |
| Pete & Chris | 10/10 | 5941 days | 3% |
| Phineas Smith-Fox | 10/10 | 5952 days | 3% |
| Bowness | 9/10 | 6003 days | 3% |
| OMPA | 10/10 | 6004 days | 3% |
| Jvjm Family | 8/10 | 6004 days | 3% |
| Hilary and Chris Ayton | 9/10 | 6004 days | 3% |
| Rob & Anne | 9/10 | 6009 days | 3% |
| Rod C | 10/10 | 6014 days | 3% |
| Kaddi & Grego | 7/10 | 6017 days | 3% |
| Yssel de Schepper | 8/10 | 6022 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 6022 days | 3% |
| Jan Kuenzel | 10/10 | 6022 days | 3% |
| Bert Tonwen | 8/10 | 6025 days | 3% |
| Jobbs | 7/10 | 6025 days | 3% |
| Rolf X | 8/10 | 6026 days | 3% |
| Joanne Clarke | 9/10 | 6038 days | 3% |
| kararina Kosten | 10/10 | 6038 days | 3% |
| Annie | 8/10 | 6038 days | 3% |
| Fam Schuijers | 8/10 | 6039 days | 3% |
| Erik Hummelmose | 9/10 | 6040 days | 3% |
| Terry Phillips | 7/10 | 6041 days | 3% |
| Inga | 10/10 | 6042 days | 3% |
| Sandra B | 10/10 | 6043 days | 3% |
| Christiane Lindenberg | 10/10 | 6053 days | 3% |
| Susi Schoetzler | 7/10 | 6064 days | 3% |
| niekv | 9/10 | 6091 days | 3% |
| carsteng | 8/10 | 6100 days | 3% |
| Wolfgang Dittrich | 10/10 | 6116 days | 3% |
| Alexis De Wilde | 9/10 | 6116 days | 3% |
| Chris Bulman | 10/10 | 6117 days | 3% |
| Marcel Schleinkcfer | 8/10 | 6118 days | 3% |
| richards1 | 9/10 | 6231 days | 3% |
| TillE412 | 10/10 | 6334 days | 3% |
| AndyEngland | 8/10 | 6338 days | 3% |
| Ger | 9/10 | 6348 days | 3% |
| ginekek | 10/10 | 6350 days | 3% |
| davidne | 9/10 | 6350 days | 3% |
| Hans | 8/10 | 6367 days | 3% |
| Andy Baker | 10/10 | 6370 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6370 days | 3% |
| Bronwyn | 7/10 | 6394 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.