Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 1043 days | 100% |
| Flatlanders | 4/10 | 2810 days | 9% |
| Henry | 5/10 | 2838 days | 10% |
| Safi | 8/10 | 3114 days | 11% |
| Katrina | 10/10 | 3265 days | 10% |
| Shan | 8/10 | 3294 days | 9% |
| Jozef Pinkerton | 10/10 | 3346 days | 9% |
| Alexander Scheibl | 9/10 | 3532 days | 7% |
| Solvejg Bjerg | 10/10 | 3550 days | 7% |
| Jaroslav Kacmar | 9/10 | 3553 days | 7% |
| Sabine Gassner | 10/10 | 3574 days | 7% |
| Sven Fimne | 7/10 | 3581 days | 7% |
| Alice Ormandy | 9/10 | 3583 days | 7% |
| Alex Ehret | 10/10 | 3586 days | 7% |
| Elke Paul | 10/10 | 3586 days | 7% |
| Danielle | 7/10 | 3588 days | 7% |
| Jack Halligan | 7/10 | 3589 days | 7% |
| Linda | 6/10 | 3589 days | 6% |
| Jodi Halligan | 8/10 | 3589 days | 7% |
| Max Miehle | 7/10 | 3590 days | 6% |
| Vallee Manon | 7/10 | 3618 days | 6% |
| Sigrid Duus | 9/10 | 3630 days | 7% |
| Mads Nielsen | 10/10 | 3630 days | 7% |
| Jasmine Rogers | 7/10 | 3632 days | 6% |
| Bram Hoonhout | 8/10 | 3634 days | 6% |
| Jannika Cao | 8/10 | 3641 days | 6% |
| Pierre Landenne | 8/10 | 3641 days | 6% |
| Jake Bullin | 8/10 | 3642 days | 6% |
| Sebastian Braun | 8/10 | 3642 days | 6% |
| Caroline Coudray | 10/10 | 3645 days | 6% |
| Ramon Corbett | 8/10 | 3654 days | 6% |
| victor diego | 8/10 | 3662 days | 6% |
| Sophia Satter | 8/10 | 3672 days | 6% |
| Charlotte Brugge | 8/10 | 3672 days | 6% |
| Niall Regan | 10/10 | 3675 days | 6% |
| Dylan Dorman | 7/10 | 3677 days | 6% |
| Sophie Rosenberg | 10/10 | 3875 days | 4% |
| Charly | 8/10 | 3878 days | 4% |
| Laura Bouzy | 9/10 | 3878 days | 4% |
| Nele Foerske | 5/10 | 3878 days | 3% |
| Michele Geillon | 10/10 | 3879 days | 4% |
| Arthur Tymins | 8/10 | 3887 days | 4% |
| Jana B | 9/10 | 3891 days | 4% |
| Maehe | 10/10 | 3891 days | 4% |
| Kim Rasun | 7/10 | 3891 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3892 days | 4% |
| A Schultz | 8/10 | 3894 days | 4% |
| Heidi et Mat | 10/10 | 3894 days | 4% |
| Nico Neubauer | 9/10 | 3895 days | 4% |
| Gesche | 8/10 | 3898 days | 4% |
| Radim Halasz | 10/10 | 3900 days | 4% |
| Helen Hazelwood | 9/10 | 3900 days | 4% |
| Katerina Vobecka | 10/10 | 3900 days | 4% |
| Clotilde Graziani | 8/10 | 3902 days | 4% |
| Alexandre Roche | 8/10 | 3902 days | 4% |
| Diane Toupaine | 9/10 | 3902 days | 4% |
| Paul and Astrid | 8/10 | 3917 days | 4% |
| Benoit Leclerc | 7/10 | 3920 days | 4% |
| Maike Santelmann | 8/10 | 3923 days | 4% |
| David Tholander | 5/10 | 3924 days | 3% |
| Oliver Schatz | 9/10 | 3925 days | 4% |
| Yaiv Cohen | 4/10 | 3926 days | 3% |
| ks ks | 9/10 | 3931 days | 4% |
| Felicity Fay | 10/10 | 3933 days | 4% |
| Anna Scholten | 7/10 | 3934 days | 4% |
| Leanna Wyer | 8/10 | 3941 days | 4% |
| Tabea | 10/10 | 3946 days | 4% |
| Wayne Brew | 9/10 | 3955 days | 4% |
| Josephine | 7/10 | 3960 days | 3% |
| Laura Sturm | 8/10 | 3989 days | 3% |
| Corrie Medinea | 8/10 | 3989 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 4025 days | 3% |
| Bob Fontaine | 8/10 | 4074 days | 3% |
| Sona | 4/10 | 4279 days | 0% |
| Finn and Melanie Lorbeer | 8/10 | 4292 days | 1% |
| Helen Parsons | 9/10 | 4295 days | 1% |
| Roeland Driessen | 5/10 | 4330 days | 0% |
| Kilian Vos | 2/10 | 4346 days | 0% |
| Richard | 6/10 | 4514 days | 4% |
| Brian Lexmond | 9/10 | 4608 days | 4% |
| Manuel Bleiker | 5/10 | 4614 days | 3% |
| Laure Cops | 7/10 | 4620 days | 4% |
| Nissen | 7/10 | 4634 days | 4% |
| Jonas Foerch | 5/10 | 4636 days | 3% |
| Maria Camen Santos Lopez | 6/10 | 4637 days | 4% |
| Helen McKevitt | 7/10 | 4642 days | 4% |
| Andrew Magill | 8/10 | 4642 days | 4% |
| Libby | 9/10 | 4657 days | 4% |
| Ene Pold | 5/10 | 4658 days | 3% |
| Kiernan Matthew | 9/10 | 4663 days | 4% |
| Becky Davis | 9/10 | 4663 days | 4% |
| Lionel | 6/10 | 4668 days | 4% |
| Carina Borho | 10/10 | 4670 days | 4% |
| Markus Spitzmueller | 7/10 | 4671 days | 4% |
| S B | 8/10 | 4677 days | 4% |
| M K | 8/10 | 4677 days | 4% |
| Simone Pickert | 8/10 | 4693 days | 4% |
| Steve Warren | 9/10 | 4787 days | 4% |
| Steve Maona | 10/10 | 4994 days | 4% |
| Toomas Viilus | 6/10 | 4997 days | 4% |
| Maarja | 5/10 | 4997 days | 3% |
| James Young | 8/10 | 5003 days | 4% |
| Raquel | 9/10 | 5008 days | 4% |
| Michael Nolan | 10/10 | 5029 days | 4% |
| Hanneke P | 8/10 | 5060 days | 4% |
| Margaret and Derek McNeil | 10/10 | 5076 days | 4% |
| John | 7/10 | 5084 days | 4% |
| roos wubben | 7/10 | 5107 days | 4% |
| Robin Sable | 10/10 | 5347 days | 4% |
| Lucy Duffy | 10/10 | 5369 days | 4% |
| Wright | 10/10 | 5370 days | 4% |
| Robert | 8/10 | 5372 days | 4% |
| Matt Kelley | 8/10 | 5375 days | 4% |
| Nico Schoots | 7/10 | 5377 days | 4% |
| Aridne Giraud | 9/10 | 5378 days | 4% |
| Judith Fowler | 8/10 | 5381 days | 4% |
| Nico Welagen | 8/10 | 5381 days | 4% |
| Peter Aertssen | 8/10 | 5381 days | 4% |
| Jonathan Philp | 8/10 | 5387 days | 4% |
| John Hughes | 9/10 | 5387 days | 4% |
| Volker Neumeyer | 8/10 | 5390 days | 4% |
| Rowena and Ian Lanyon | 8/10 | 5390 days | 4% |
| Rainer Renntzsch | 8/10 | 5393 days | 4% |
| CMJ | 8/10 | 5426 days | 4% |
| Christoph | 8/10 | 5466 days | 4% |
| Matthias | 8/10 | 5472 days | 4% |
| Melanie Wood | 7/10 | 5473 days | 4% |
| Jon_and_Family | 9/10 | 5701 days | 4% |
| Becky Edney | 9/10 | 5706 days | 4% |
| Gordon Agent | 10/10 | 5709 days | 4% |
| Hanggi | 9/10 | 5712 days | 4% |
| Sebastian Wiesinger | 9/10 | 5712 days | 4% |
| Daniel Kriecht | 8/10 | 5715 days | 4% |
| Malcolm McLean | 8/10 | 5722 days | 4% |
| Victoria Boolsen | 10/10 | 5724 days | 4% |
| Marilyn Buboltz | 9/10 | 5724 days | 4% |
| Eddie Stevens | 9/10 | 5726 days | 4% |
| Stephen Shearer | 10/10 | 5729 days | 4% |
| Ini & Cees | 8/10 | 5734 days | 4% |
| David Heads | 9/10 | 5747 days | 4% |
| Jues Lueg | 9/10 | 5747 days | 4% |
| Jol Balder | 9/10 | 5748 days | 4% |
| Ruben and Jetske | 6/10 | 5750 days | 4% |
| Webster | 10/10 | 5753 days | 4% |
| John Fry | 9/10 | 5755 days | 4% |
| Bruce & Bonnie Childs | 8/10 | 5759 days | 4% |
| dollimyxture | 10/10 | 5791 days | 4% |
| antrobdozer | 10/10 | 5944 days | 4% |
| penz | 10/10 | 5975 days | 4% |
| Versteeg | 9/10 | 6018 days | 4% |
| Pete & Chris | 10/10 | 6022 days | 4% |
| Phineas Smith-Fox | 10/10 | 6033 days | 4% |
| Bowness | 9/10 | 6084 days | 4% |
| OMPA | 10/10 | 6085 days | 4% |
| Jvjm Family | 8/10 | 6085 days | 4% |
| Hilary and Chris Ayton | 9/10 | 6085 days | 4% |
| Rob & Anne | 9/10 | 6090 days | 4% |
| Rod C | 10/10 | 6095 days | 4% |
| Kaddi & Grego | 7/10 | 6098 days | 4% |
| Yssel de Schepper | 8/10 | 6103 days | 4% |
| Janny Meerdinnk Veldboow | 8/10 | 6103 days | 4% |
| Jan Kuenzel | 10/10 | 6103 days | 4% |
| Bert Tonwen | 8/10 | 6106 days | 4% |
| Jobbs | 7/10 | 6106 days | 4% |
| Rolf X | 8/10 | 6107 days | 4% |
| Joanne Clarke | 9/10 | 6119 days | 4% |
| kararina Kosten | 10/10 | 6119 days | 4% |
| Annie | 8/10 | 6119 days | 4% |
| Fam Schuijers | 8/10 | 6120 days | 4% |
| Erik Hummelmose | 9/10 | 6121 days | 4% |
| Terry Phillips | 7/10 | 6122 days | 4% |
| Inga | 10/10 | 6123 days | 4% |
| Sandra B | 10/10 | 6124 days | 4% |
| Christiane Lindenberg | 10/10 | 6134 days | 4% |
| Susi Schoetzler | 7/10 | 6145 days | 4% |
| niekv | 9/10 | 6172 days | 4% |
| carsteng | 8/10 | 6181 days | 4% |
| Wolfgang Dittrich | 10/10 | 6197 days | 4% |
| Alexis De Wilde | 9/10 | 6197 days | 4% |
| Chris Bulman | 10/10 | 6198 days | 4% |
| Marcel Schleinkcfer | 8/10 | 6199 days | 4% |
| richards1 | 9/10 | 6312 days | 4% |
| TillE412 | 10/10 | 6415 days | 4% |
| AndyEngland | 8/10 | 6419 days | 4% |
| Ger | 9/10 | 6429 days | 4% |
| ginekek | 10/10 | 6431 days | 4% |
| davidne | 9/10 | 6431 days | 4% |
| Hans | 8/10 | 6448 days | 4% |
| Andy Baker | 10/10 | 6451 days | 4% |
| Johannes & Jopke Fokkema | 8/10 | 6451 days | 4% |
| Bronwyn | 7/10 | 6475 days | 4% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.