Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 801 days | 100% |
| Flatlanders | 4/10 | 2568 days | 7% |
| Henry | 5/10 | 2596 days | 8% |
| Safi | 8/10 | 2872 days | 8% |
| Katrina | 10/10 | 3023 days | 8% |
| Shan | 8/10 | 3052 days | 7% |
| Jozef Pinkerton | 10/10 | 3104 days | 7% |
| Alexander Scheibl | 9/10 | 3290 days | 6% |
| Solvejg Bjerg | 10/10 | 3308 days | 6% |
| Jaroslav Kacmar | 9/10 | 3311 days | 6% |
| Sabine Gassner | 10/10 | 3332 days | 6% |
| Sven Fimne | 7/10 | 3339 days | 5% |
| Alice Ormandy | 9/10 | 3341 days | 6% |
| Alex Ehret | 10/10 | 3344 days | 6% |
| Elke Paul | 10/10 | 3344 days | 6% |
| Danielle | 7/10 | 3346 days | 5% |
| Jack Halligan | 7/10 | 3347 days | 5% |
| Linda | 6/10 | 3347 days | 5% |
| Jodi Halligan | 8/10 | 3347 days | 6% |
| Max Miehle | 7/10 | 3348 days | 5% |
| Vallee Manon | 7/10 | 3376 days | 5% |
| Sigrid Duus | 9/10 | 3388 days | 6% |
| Mads Nielsen | 10/10 | 3388 days | 6% |
| Jasmine Rogers | 7/10 | 3390 days | 5% |
| Bram Hoonhout | 8/10 | 3392 days | 5% |
| Jannika Cao | 8/10 | 3399 days | 5% |
| Pierre Landenne | 8/10 | 3399 days | 5% |
| Jake Bullin | 8/10 | 3400 days | 5% |
| Sebastian Braun | 8/10 | 3400 days | 5% |
| Caroline Coudray | 10/10 | 3403 days | 6% |
| Ramon Corbett | 8/10 | 3412 days | 5% |
| victor diego | 8/10 | 3420 days | 5% |
| Sophia Satter | 8/10 | 3430 days | 5% |
| Charlotte Brugge | 8/10 | 3430 days | 5% |
| Niall Regan | 10/10 | 3433 days | 5% |
| Dylan Dorman | 7/10 | 3435 days | 5% |
| Sophie Rosenberg | 10/10 | 3633 days | 4% |
| Charly | 8/10 | 3636 days | 4% |
| Laura Bouzy | 9/10 | 3636 days | 4% |
| Nele Foerske | 5/10 | 3636 days | 3% |
| Michele Geillon | 10/10 | 3637 days | 4% |
| Arthur Tymins | 8/10 | 3645 days | 4% |
| Jana B | 9/10 | 3649 days | 4% |
| Maehe | 10/10 | 3649 days | 4% |
| Kim Rasun | 7/10 | 3649 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3650 days | 4% |
| A Schultz | 8/10 | 3652 days | 4% |
| Heidi et Mat | 10/10 | 3652 days | 4% |
| Nico Neubauer | 9/10 | 3653 days | 4% |
| Gesche | 8/10 | 3656 days | 4% |
| Radim Halasz | 10/10 | 3658 days | 4% |
| Helen Hazelwood | 9/10 | 3658 days | 4% |
| Katerina Vobecka | 10/10 | 3658 days | 4% |
| Clotilde Graziani | 8/10 | 3660 days | 4% |
| Alexandre Roche | 8/10 | 3660 days | 4% |
| Diane Toupaine | 9/10 | 3660 days | 4% |
| Paul and Astrid | 8/10 | 3675 days | 4% |
| Benoit Leclerc | 7/10 | 3678 days | 4% |
| Maike Santelmann | 8/10 | 3681 days | 4% |
| David Tholander | 5/10 | 3682 days | 3% |
| Oliver Schatz | 9/10 | 3683 days | 4% |
| Yaiv Cohen | 4/10 | 3684 days | 3% |
| ks ks | 9/10 | 3689 days | 4% |
| Felicity Fay | 10/10 | 3691 days | 4% |
| Anna Scholten | 7/10 | 3692 days | 4% |
| Leanna Wyer | 8/10 | 3699 days | 4% |
| Tabea | 10/10 | 3704 days | 4% |
| Wayne Brew | 9/10 | 3713 days | 4% |
| Josephine | 7/10 | 3718 days | 3% |
| Laura Sturm | 8/10 | 3747 days | 4% |
| Corrie Medinea | 8/10 | 3747 days | 4% |
| Ahmed Mohsen Aly | 9/10 | 3783 days | 3% |
| Bob Fontaine | 8/10 | 3832 days | 3% |
| Sona | 4/10 | 4037 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4050 days | 2% |
| Helen Parsons | 9/10 | 4053 days | 2% |
| Roeland Driessen | 5/10 | 4088 days | 1% |
| Kilian Vos | 2/10 | 4104 days | 1% |
| Richard | 6/10 | 4272 days | 1% |
| Brian Lexmond | 9/10 | 4366 days | 0% |
| Manuel Bleiker | 5/10 | 4372 days | 0% |
| Laure Cops | 7/10 | 4378 days | 0% |
| Nissen | 7/10 | 4392 days | 3% |
| Jonas Foerch | 5/10 | 4394 days | 2% |
| Maria Camen Santos Lopez | 6/10 | 4395 days | 2% |
| Helen McKevitt | 7/10 | 4400 days | 3% |
| Andrew Magill | 8/10 | 4400 days | 3% |
| Libby | 9/10 | 4415 days | 3% |
| Ene Pold | 5/10 | 4416 days | 2% |
| Kiernan Matthew | 9/10 | 4421 days | 3% |
| Becky Davis | 9/10 | 4421 days | 3% |
| Lionel | 6/10 | 4426 days | 2% |
| Carina Borho | 10/10 | 4428 days | 3% |
| Markus Spitzmueller | 7/10 | 4429 days | 3% |
| S B | 8/10 | 4435 days | 3% |
| M K | 8/10 | 4435 days | 3% |
| Simone Pickert | 8/10 | 4451 days | 3% |
| Steve Warren | 9/10 | 4545 days | 3% |
| Steve Maona | 10/10 | 4752 days | 3% |
| Toomas Viilus | 6/10 | 4755 days | 2% |
| Maarja | 5/10 | 4755 days | 2% |
| James Young | 8/10 | 4761 days | 3% |
| Raquel | 9/10 | 4766 days | 3% |
| Michael Nolan | 10/10 | 4787 days | 3% |
| Hanneke P | 8/10 | 4818 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4834 days | 3% |
| John | 7/10 | 4842 days | 3% |
| roos wubben | 7/10 | 4865 days | 3% |
| Robin Sable | 10/10 | 5105 days | 3% |
| Lucy Duffy | 10/10 | 5127 days | 3% |
| Wright | 10/10 | 5128 days | 3% |
| Robert | 8/10 | 5130 days | 3% |
| Matt Kelley | 8/10 | 5133 days | 3% |
| Nico Schoots | 7/10 | 5135 days | 3% |
| Aridne Giraud | 9/10 | 5136 days | 3% |
| Judith Fowler | 8/10 | 5139 days | 3% |
| Nico Welagen | 8/10 | 5139 days | 3% |
| Peter Aertssen | 8/10 | 5139 days | 3% |
| Jonathan Philp | 8/10 | 5145 days | 3% |
| John Hughes | 9/10 | 5145 days | 3% |
| Volker Neumeyer | 8/10 | 5148 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5148 days | 3% |
| Rainer Renntzsch | 8/10 | 5151 days | 3% |
| CMJ | 8/10 | 5184 days | 3% |
| Christoph | 8/10 | 5224 days | 3% |
| Matthias | 8/10 | 5230 days | 3% |
| Melanie Wood | 7/10 | 5231 days | 3% |
| Jon_and_Family | 9/10 | 5459 days | 3% |
| Becky Edney | 9/10 | 5464 days | 3% |
| Gordon Agent | 10/10 | 5467 days | 3% |
| Hanggi | 9/10 | 5470 days | 3% |
| Sebastian Wiesinger | 9/10 | 5470 days | 3% |
| Daniel Kriecht | 8/10 | 5473 days | 3% |
| Malcolm McLean | 8/10 | 5480 days | 3% |
| Victoria Boolsen | 10/10 | 5482 days | 3% |
| Marilyn Buboltz | 9/10 | 5482 days | 3% |
| Eddie Stevens | 9/10 | 5484 days | 3% |
| Stephen Shearer | 10/10 | 5487 days | 3% |
| Ini & Cees | 8/10 | 5492 days | 3% |
| David Heads | 9/10 | 5505 days | 3% |
| Jues Lueg | 9/10 | 5505 days | 3% |
| Jol Balder | 9/10 | 5506 days | 3% |
| Ruben and Jetske | 6/10 | 5508 days | 2% |
| Webster | 10/10 | 5511 days | 3% |
| John Fry | 9/10 | 5513 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5517 days | 3% |
| dollimyxture | 10/10 | 5549 days | 3% |
| antrobdozer | 10/10 | 5702 days | 3% |
| penz | 10/10 | 5733 days | 3% |
| Versteeg | 9/10 | 5776 days | 3% |
| Pete & Chris | 10/10 | 5780 days | 3% |
| Phineas Smith-Fox | 10/10 | 5791 days | 3% |
| Bowness | 9/10 | 5842 days | 3% |
| OMPA | 10/10 | 5843 days | 3% |
| Jvjm Family | 8/10 | 5843 days | 3% |
| Hilary and Chris Ayton | 9/10 | 5843 days | 3% |
| Rob & Anne | 9/10 | 5848 days | 3% |
| Rod C | 10/10 | 5853 days | 3% |
| Kaddi & Grego | 7/10 | 5856 days | 3% |
| Yssel de Schepper | 8/10 | 5861 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 5861 days | 3% |
| Jan Kuenzel | 10/10 | 5861 days | 3% |
| Bert Tonwen | 8/10 | 5864 days | 3% |
| Jobbs | 7/10 | 5864 days | 3% |
| Rolf X | 8/10 | 5865 days | 3% |
| Joanne Clarke | 9/10 | 5877 days | 3% |
| kararina Kosten | 10/10 | 5877 days | 3% |
| Annie | 8/10 | 5877 days | 3% |
| Fam Schuijers | 8/10 | 5878 days | 3% |
| Erik Hummelmose | 9/10 | 5879 days | 3% |
| Terry Phillips | 7/10 | 5880 days | 3% |
| Inga | 10/10 | 5881 days | 3% |
| Sandra B | 10/10 | 5882 days | 3% |
| Christiane Lindenberg | 10/10 | 5892 days | 3% |
| Susi Schoetzler | 7/10 | 5903 days | 3% |
| niekv | 9/10 | 5930 days | 3% |
| carsteng | 8/10 | 5939 days | 3% |
| Wolfgang Dittrich | 10/10 | 5955 days | 3% |
| Alexis De Wilde | 9/10 | 5955 days | 3% |
| Chris Bulman | 10/10 | 5956 days | 3% |
| Marcel Schleinkcfer | 8/10 | 5957 days | 3% |
| richards1 | 9/10 | 6070 days | 3% |
| TillE412 | 10/10 | 6173 days | 3% |
| AndyEngland | 8/10 | 6177 days | 3% |
| Ger | 9/10 | 6187 days | 3% |
| ginekek | 10/10 | 6189 days | 3% |
| davidne | 9/10 | 6189 days | 3% |
| Hans | 8/10 | 6206 days | 3% |
| Andy Baker | 10/10 | 6209 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6209 days | 3% |
| Bronwyn | 7/10 | 6233 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.99% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.