Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
77.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 921 days | 100% |
| Flatlanders | 4/10 | 2688 days | 7% |
| Henry | 5/10 | 2716 days | 8% |
| Safi | 8/10 | 2992 days | 9% |
| Katrina | 10/10 | 3143 days | 8% |
| Shan | 8/10 | 3172 days | 8% |
| Jozef Pinkerton | 10/10 | 3224 days | 8% |
| Alexander Scheibl | 9/10 | 3410 days | 6% |
| Solvejg Bjerg | 10/10 | 3428 days | 6% |
| Jaroslav Kacmar | 9/10 | 3431 days | 6% |
| Sabine Gassner | 10/10 | 3452 days | 6% |
| Sven Fimne | 7/10 | 3459 days | 6% |
| Alice Ormandy | 9/10 | 3461 days | 6% |
| Alex Ehret | 10/10 | 3464 days | 6% |
| Elke Paul | 10/10 | 3464 days | 6% |
| Danielle | 7/10 | 3466 days | 5% |
| Jack Halligan | 7/10 | 3467 days | 5% |
| Linda | 6/10 | 3467 days | 5% |
| Jodi Halligan | 8/10 | 3467 days | 6% |
| Max Miehle | 7/10 | 3468 days | 5% |
| Vallee Manon | 7/10 | 3496 days | 5% |
| Sigrid Duus | 9/10 | 3508 days | 6% |
| Mads Nielsen | 10/10 | 3508 days | 6% |
| Jasmine Rogers | 7/10 | 3510 days | 5% |
| Bram Hoonhout | 8/10 | 3512 days | 5% |
| Jannika Cao | 8/10 | 3519 days | 5% |
| Pierre Landenne | 8/10 | 3519 days | 5% |
| Jake Bullin | 8/10 | 3520 days | 5% |
| Sebastian Braun | 8/10 | 3520 days | 5% |
| Caroline Coudray | 10/10 | 3523 days | 5% |
| Ramon Corbett | 8/10 | 3532 days | 5% |
| victor diego | 8/10 | 3540 days | 5% |
| Sophia Satter | 8/10 | 3550 days | 5% |
| Charlotte Brugge | 8/10 | 3550 days | 5% |
| Niall Regan | 10/10 | 3553 days | 5% |
| Dylan Dorman | 7/10 | 3555 days | 5% |
| Sophie Rosenberg | 10/10 | 3753 days | 4% |
| Charly | 8/10 | 3756 days | 4% |
| Laura Bouzy | 9/10 | 3756 days | 4% |
| Nele Foerske | 5/10 | 3756 days | 3% |
| Michele Geillon | 10/10 | 3757 days | 4% |
| Arthur Tymins | 8/10 | 3765 days | 4% |
| Jana B | 9/10 | 3769 days | 4% |
| Maehe | 10/10 | 3769 days | 4% |
| Kim Rasun | 7/10 | 3769 days | 3% |
| Jaime Alarma Olmos | 9/10 | 3770 days | 4% |
| A Schultz | 8/10 | 3772 days | 4% |
| Heidi et Mat | 10/10 | 3772 days | 4% |
| Nico Neubauer | 9/10 | 3773 days | 4% |
| Gesche | 8/10 | 3776 days | 4% |
| Radim Halasz | 10/10 | 3778 days | 4% |
| Helen Hazelwood | 9/10 | 3778 days | 4% |
| Katerina Vobecka | 10/10 | 3778 days | 4% |
| Clotilde Graziani | 8/10 | 3780 days | 4% |
| Alexandre Roche | 8/10 | 3780 days | 4% |
| Diane Toupaine | 9/10 | 3780 days | 4% |
| Paul and Astrid | 8/10 | 3795 days | 4% |
| Benoit Leclerc | 7/10 | 3798 days | 3% |
| Maike Santelmann | 8/10 | 3801 days | 3% |
| David Tholander | 5/10 | 3802 days | 3% |
| Oliver Schatz | 9/10 | 3803 days | 3% |
| Yaiv Cohen | 4/10 | 3804 days | 2% |
| ks ks | 9/10 | 3809 days | 3% |
| Felicity Fay | 10/10 | 3811 days | 3% |
| Anna Scholten | 7/10 | 3812 days | 3% |
| Leanna Wyer | 8/10 | 3819 days | 3% |
| Tabea | 10/10 | 3824 days | 3% |
| Wayne Brew | 9/10 | 3833 days | 3% |
| Josephine | 7/10 | 3838 days | 3% |
| Laura Sturm | 8/10 | 3867 days | 3% |
| Corrie Medinea | 8/10 | 3867 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3903 days | 3% |
| Bob Fontaine | 8/10 | 3952 days | 2% |
| Sona | 4/10 | 4157 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4170 days | 1% |
| Helen Parsons | 9/10 | 4173 days | 1% |
| Roeland Driessen | 5/10 | 4208 days | 0% |
| Kilian Vos | 2/10 | 4224 days | 0% |
| Richard | 6/10 | 4392 days | 3% |
| Brian Lexmond | 9/10 | 4486 days | 3% |
| Manuel Bleiker | 5/10 | 4492 days | 2% |
| Laure Cops | 7/10 | 4498 days | 3% |
| Nissen | 7/10 | 4512 days | 3% |
| Jonas Foerch | 5/10 | 4514 days | 2% |
| Maria Camen Santos Lopez | 6/10 | 4515 days | 3% |
| Helen McKevitt | 7/10 | 4520 days | 3% |
| Andrew Magill | 8/10 | 4520 days | 3% |
| Libby | 9/10 | 4535 days | 3% |
| Ene Pold | 5/10 | 4536 days | 2% |
| Kiernan Matthew | 9/10 | 4541 days | 3% |
| Becky Davis | 9/10 | 4541 days | 3% |
| Lionel | 6/10 | 4546 days | 3% |
| Carina Borho | 10/10 | 4548 days | 3% |
| Markus Spitzmueller | 7/10 | 4549 days | 3% |
| S B | 8/10 | 4555 days | 3% |
| M K | 8/10 | 4555 days | 3% |
| Simone Pickert | 8/10 | 4571 days | 3% |
| Steve Warren | 9/10 | 4665 days | 3% |
| Steve Maona | 10/10 | 4872 days | 3% |
| Toomas Viilus | 6/10 | 4875 days | 3% |
| Maarja | 5/10 | 4875 days | 2% |
| James Young | 8/10 | 4881 days | 3% |
| Raquel | 9/10 | 4886 days | 3% |
| Michael Nolan | 10/10 | 4907 days | 3% |
| Hanneke P | 8/10 | 4938 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4954 days | 3% |
| John | 7/10 | 4962 days | 3% |
| roos wubben | 7/10 | 4985 days | 3% |
| Robin Sable | 10/10 | 5225 days | 3% |
| Lucy Duffy | 10/10 | 5247 days | 3% |
| Wright | 10/10 | 5248 days | 3% |
| Robert | 8/10 | 5250 days | 3% |
| Matt Kelley | 8/10 | 5253 days | 3% |
| Nico Schoots | 7/10 | 5255 days | 3% |
| Aridne Giraud | 9/10 | 5256 days | 3% |
| Judith Fowler | 8/10 | 5259 days | 3% |
| Nico Welagen | 8/10 | 5259 days | 3% |
| Peter Aertssen | 8/10 | 5259 days | 3% |
| Jonathan Philp | 8/10 | 5265 days | 3% |
| John Hughes | 9/10 | 5265 days | 3% |
| Volker Neumeyer | 8/10 | 5268 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5268 days | 3% |
| Rainer Renntzsch | 8/10 | 5271 days | 3% |
| CMJ | 8/10 | 5304 days | 3% |
| Christoph | 8/10 | 5344 days | 3% |
| Matthias | 8/10 | 5350 days | 3% |
| Melanie Wood | 7/10 | 5351 days | 3% |
| Jon_and_Family | 9/10 | 5579 days | 3% |
| Becky Edney | 9/10 | 5584 days | 3% |
| Gordon Agent | 10/10 | 5587 days | 3% |
| Hanggi | 9/10 | 5590 days | 3% |
| Sebastian Wiesinger | 9/10 | 5590 days | 3% |
| Daniel Kriecht | 8/10 | 5593 days | 3% |
| Malcolm McLean | 8/10 | 5600 days | 3% |
| Victoria Boolsen | 10/10 | 5602 days | 3% |
| Marilyn Buboltz | 9/10 | 5602 days | 3% |
| Eddie Stevens | 9/10 | 5604 days | 3% |
| Stephen Shearer | 10/10 | 5607 days | 3% |
| Ini & Cees | 8/10 | 5612 days | 3% |
| David Heads | 9/10 | 5625 days | 3% |
| Jues Lueg | 9/10 | 5625 days | 3% |
| Jol Balder | 9/10 | 5626 days | 3% |
| Ruben and Jetske | 6/10 | 5628 days | 3% |
| Webster | 10/10 | 5631 days | 3% |
| John Fry | 9/10 | 5633 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5637 days | 3% |
| dollimyxture | 10/10 | 5669 days | 3% |
| antrobdozer | 10/10 | 5822 days | 3% |
| penz | 10/10 | 5853 days | 3% |
| Versteeg | 9/10 | 5896 days | 3% |
| Pete & Chris | 10/10 | 5900 days | 3% |
| Phineas Smith-Fox | 10/10 | 5911 days | 3% |
| Bowness | 9/10 | 5962 days | 3% |
| OMPA | 10/10 | 5963 days | 3% |
| Jvjm Family | 8/10 | 5963 days | 3% |
| Hilary and Chris Ayton | 9/10 | 5963 days | 3% |
| Rob & Anne | 9/10 | 5968 days | 3% |
| Rod C | 10/10 | 5973 days | 3% |
| Kaddi & Grego | 7/10 | 5976 days | 3% |
| Yssel de Schepper | 8/10 | 5981 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 5981 days | 3% |
| Jan Kuenzel | 10/10 | 5981 days | 3% |
| Bert Tonwen | 8/10 | 5984 days | 3% |
| Jobbs | 7/10 | 5984 days | 3% |
| Rolf X | 8/10 | 5985 days | 3% |
| Joanne Clarke | 9/10 | 5997 days | 3% |
| kararina Kosten | 10/10 | 5997 days | 3% |
| Annie | 8/10 | 5997 days | 3% |
| Fam Schuijers | 8/10 | 5998 days | 3% |
| Erik Hummelmose | 9/10 | 5999 days | 3% |
| Terry Phillips | 7/10 | 6000 days | 3% |
| Inga | 10/10 | 6001 days | 3% |
| Sandra B | 10/10 | 6002 days | 3% |
| Christiane Lindenberg | 10/10 | 6012 days | 3% |
| Susi Schoetzler | 7/10 | 6023 days | 3% |
| niekv | 9/10 | 6050 days | 3% |
| carsteng | 8/10 | 6059 days | 3% |
| Wolfgang Dittrich | 10/10 | 6075 days | 3% |
| Alexis De Wilde | 9/10 | 6075 days | 3% |
| Chris Bulman | 10/10 | 6076 days | 3% |
| Marcel Schleinkcfer | 8/10 | 6077 days | 3% |
| richards1 | 9/10 | 6190 days | 3% |
| TillE412 | 10/10 | 6293 days | 3% |
| AndyEngland | 8/10 | 6297 days | 3% |
| Ger | 9/10 | 6307 days | 3% |
| ginekek | 10/10 | 6309 days | 3% |
| davidne | 9/10 | 6309 days | 3% |
| Hans | 8/10 | 6326 days | 3% |
| Andy Baker | 10/10 | 6329 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6329 days | 3% |
| Bronwyn | 7/10 | 6353 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.