G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 741 days | 100% |
| Flatlanders | 4/10 | 2508 days | 6% |
| Henry | 5/10 | 2536 days | 7% |
| Safi | 8/10 | 2812 days | 8% |
| Katrina | 10/10 | 2962 days | 7% |
| Shan | 8/10 | 2992 days | 7% |
| Jozef Pinkerton | 10/10 | 3044 days | 7% |
| Alexander Scheibl | 9/10 | 3230 days | 6% |
| Solvejg Bjerg | 10/10 | 3248 days | 6% |
| Jaroslav Kacmar | 9/10 | 3251 days | 6% |
| Sabine Gassner | 10/10 | 3272 days | 6% |
| Sven Fimne | 7/10 | 3279 days | 5% |
| Alice Ormandy | 9/10 | 3281 days | 6% |
| Alex Ehret | 10/10 | 3284 days | 6% |
| Elke Paul | 10/10 | 3284 days | 6% |
| Danielle | 7/10 | 3286 days | 5% |
| Jack Halligan | 7/10 | 3287 days | 5% |
| Linda | 6/10 | 3287 days | 5% |
| Jodi Halligan | 8/10 | 3287 days | 6% |
| Max Miehle | 7/10 | 3288 days | 5% |
| Vallee Manon | 7/10 | 3316 days | 5% |
| Sigrid Duus | 9/10 | 3328 days | 5% |
| Mads Nielsen | 10/10 | 3328 days | 5% |
| Jasmine Rogers | 7/10 | 3330 days | 5% |
| Bram Hoonhout | 8/10 | 3332 days | 5% |
| Jannika Cao | 8/10 | 3339 days | 5% |
| Pierre Landenne | 8/10 | 3339 days | 5% |
| Jake Bullin | 8/10 | 3340 days | 5% |
| Sebastian Braun | 8/10 | 3340 days | 5% |
| Caroline Coudray | 10/10 | 3343 days | 5% |
| Ramon Corbett | 8/10 | 3352 days | 5% |
| victor diego | 8/10 | 3360 days | 5% |
| Sophia Satter | 8/10 | 3370 days | 5% |
| Charlotte Brugge | 8/10 | 3370 days | 5% |
| Niall Regan | 10/10 | 3373 days | 5% |
| Dylan Dorman | 7/10 | 3375 days | 5% |
| Sophie Rosenberg | 10/10 | 3573 days | 4% |
| Charly | 8/10 | 3576 days | 4% |
| Laura Bouzy | 9/10 | 3576 days | 4% |
| Nele Foerske | 5/10 | 3576 days | 3% |
| Michele Geillon | 10/10 | 3577 days | 4% |
| Arthur Tymins | 8/10 | 3585 days | 4% |
| Jana B | 9/10 | 3589 days | 4% |
| Maehe | 10/10 | 3589 days | 4% |
| Kim Rasun | 7/10 | 3589 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3590 days | 4% |
| A Schultz | 8/10 | 3592 days | 4% |
| Heidi et Mat | 10/10 | 3592 days | 4% |
| Nico Neubauer | 9/10 | 3593 days | 4% |
| Gesche | 8/10 | 3596 days | 4% |
| Radim Halasz | 10/10 | 3598 days | 4% |
| Helen Hazelwood | 9/10 | 3598 days | 4% |
| Katerina Vobecka | 10/10 | 3598 days | 4% |
| Clotilde Graziani | 8/10 | 3600 days | 4% |
| Alexandre Roche | 8/10 | 3600 days | 4% |
| Diane Toupaine | 9/10 | 3600 days | 4% |
| Paul and Astrid | 8/10 | 3615 days | 4% |
| Benoit Leclerc | 7/10 | 3618 days | 4% |
| Maike Santelmann | 8/10 | 3621 days | 4% |
| David Tholander | 5/10 | 3622 days | 3% |
| Oliver Schatz | 9/10 | 3623 days | 4% |
| Yaiv Cohen | 4/10 | 3624 days | 3% |
| ks ks | 9/10 | 3629 days | 4% |
| Felicity Fay | 10/10 | 3631 days | 4% |
| Anna Scholten | 7/10 | 3632 days | 4% |
| Leanna Wyer | 8/10 | 3639 days | 4% |
| Tabea | 10/10 | 3644 days | 4% |
| Wayne Brew | 9/10 | 3653 days | 4% |
| Josephine | 7/10 | 3658 days | 3% |
| Laura Sturm | 8/10 | 3687 days | 4% |
| Corrie Medinea | 8/10 | 3687 days | 4% |
| Ahmed Mohsen Aly | 9/10 | 3723 days | 3% |
| Bob Fontaine | 8/10 | 3772 days | 3% |
| Sona | 4/10 | 3977 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 3990 days | 2% |
| Helen Parsons | 9/10 | 3993 days | 2% |
| Roeland Driessen | 5/10 | 4027 days | 1% |
| Kilian Vos | 2/10 | 4044 days | 1% |
| Richard | 6/10 | 4212 days | 1% |
| Brian Lexmond | 9/10 | 4306 days | 0% |
| Manuel Bleiker | 5/10 | 4312 days | 0% |
| Laure Cops | 7/10 | 4318 days | 0% |
| Nissen | 7/10 | 4332 days | 0% |
| Jonas Foerch | 5/10 | 4334 days | 0% |
| Maria Camen Santos Lopez | 6/10 | 4335 days | 0% |
| Helen McKevitt | 7/10 | 4340 days | 0% |
| Andrew Magill | 8/10 | 4340 days | 0% |
| Libby | 9/10 | 4355 days | 0% |
| Ene Pold | 5/10 | 4356 days | 0% |
| Kiernan Matthew | 9/10 | 4361 days | 0% |
| Becky Davis | 9/10 | 4361 days | 0% |
| Lionel | 6/10 | 4366 days | 0% |
| Carina Borho | 10/10 | 4368 days | 0% |
| Markus Spitzmueller | 7/10 | 4369 days | 0% |
| S B | 8/10 | 4375 days | 0% |
| M K | 8/10 | 4375 days | 0% |
| Simone Pickert | 8/10 | 4391 days | 3% |
| Steve Warren | 9/10 | 4485 days | 3% |
| Steve Maona | 10/10 | 4692 days | 3% |
| Toomas Viilus | 6/10 | 4695 days | 2% |
| Maarja | 5/10 | 4695 days | 2% |
| James Young | 8/10 | 4701 days | 3% |
| Raquel | 9/10 | 4706 days | 3% |
| Michael Nolan | 10/10 | 4727 days | 3% |
| Hanneke P | 8/10 | 4758 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4774 days | 3% |
| John | 7/10 | 4782 days | 2% |
| roos wubben | 7/10 | 4805 days | 2% |
| Robin Sable | 10/10 | 5045 days | 3% |
| Lucy Duffy | 10/10 | 5067 days | 3% |
| Wright | 10/10 | 5068 days | 3% |
| Robert | 8/10 | 5070 days | 3% |
| Matt Kelley | 8/10 | 5073 days | 3% |
| Nico Schoots | 7/10 | 5075 days | 2% |
| Aridne Giraud | 9/10 | 5076 days | 3% |
| Judith Fowler | 8/10 | 5079 days | 3% |
| Nico Welagen | 8/10 | 5079 days | 3% |
| Peter Aertssen | 8/10 | 5079 days | 3% |
| Jonathan Philp | 8/10 | 5085 days | 3% |
| John Hughes | 9/10 | 5085 days | 3% |
| Volker Neumeyer | 8/10 | 5088 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5088 days | 3% |
| Rainer Renntzsch | 8/10 | 5091 days | 3% |
| CMJ | 8/10 | 5124 days | 3% |
| Christoph | 8/10 | 5164 days | 3% |
| Matthias | 8/10 | 5170 days | 3% |
| Melanie Wood | 7/10 | 5171 days | 2% |
| Jon_and_Family | 9/10 | 5399 days | 3% |
| Becky Edney | 9/10 | 5404 days | 3% |
| Gordon Agent | 10/10 | 5407 days | 3% |
| Hanggi | 9/10 | 5410 days | 3% |
| Sebastian Wiesinger | 9/10 | 5410 days | 3% |
| Daniel Kriecht | 8/10 | 5413 days | 3% |
| Malcolm McLean | 8/10 | 5420 days | 3% |
| Victoria Boolsen | 10/10 | 5422 days | 3% |
| Marilyn Buboltz | 9/10 | 5422 days | 3% |
| Eddie Stevens | 9/10 | 5424 days | 3% |
| Stephen Shearer | 10/10 | 5427 days | 3% |
| Ini & Cees | 8/10 | 5432 days | 3% |
| David Heads | 9/10 | 5445 days | 3% |
| Jues Lueg | 9/10 | 5445 days | 3% |
| Jol Balder | 9/10 | 5446 days | 3% |
| Ruben and Jetske | 6/10 | 5448 days | 2% |
| Webster | 10/10 | 5451 days | 3% |
| John Fry | 9/10 | 5453 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5457 days | 3% |
| dollimyxture | 10/10 | 5489 days | 3% |
| antrobdozer | 10/10 | 5642 days | 3% |
| penz | 10/10 | 5673 days | 3% |
| Versteeg | 9/10 | 5716 days | 3% |
| Pete & Chris | 10/10 | 5720 days | 3% |
| Phineas Smith-Fox | 10/10 | 5731 days | 3% |
| Bowness | 9/10 | 5782 days | 3% |
| OMPA | 10/10 | 5783 days | 3% |
| Jvjm Family | 8/10 | 5783 days | 3% |
| Hilary and Chris Ayton | 9/10 | 5783 days | 3% |
| Rob & Anne | 9/10 | 5788 days | 3% |
| Rod C | 10/10 | 5793 days | 3% |
| Kaddi & Grego | 7/10 | 5796 days | 2% |
| Yssel de Schepper | 8/10 | 5801 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 5801 days | 3% |
| Jan Kuenzel | 10/10 | 5801 days | 3% |
| Bert Tonwen | 8/10 | 5804 days | 3% |
| Jobbs | 7/10 | 5804 days | 2% |
| Rolf X | 8/10 | 5805 days | 3% |
| Joanne Clarke | 9/10 | 5817 days | 3% |
| kararina Kosten | 10/10 | 5817 days | 3% |
| Annie | 8/10 | 5817 days | 3% |
| Fam Schuijers | 8/10 | 5818 days | 3% |
| Erik Hummelmose | 9/10 | 5819 days | 3% |
| Terry Phillips | 7/10 | 5820 days | 2% |
| Inga | 10/10 | 5821 days | 3% |
| Sandra B | 10/10 | 5822 days | 3% |
| Christiane Lindenberg | 10/10 | 5832 days | 3% |
| Susi Schoetzler | 7/10 | 5843 days | 2% |
| niekv | 9/10 | 5870 days | 3% |
| carsteng | 8/10 | 5879 days | 3% |
| Wolfgang Dittrich | 10/10 | 5895 days | 3% |
| Alexis De Wilde | 9/10 | 5895 days | 3% |
| Chris Bulman | 10/10 | 5896 days | 3% |
| Marcel Schleinkcfer | 8/10 | 5897 days | 3% |
| richards1 | 9/10 | 6010 days | 3% |
| TillE412 | 10/10 | 6113 days | 3% |
| AndyEngland | 8/10 | 6117 days | 3% |
| Ger | 9/10 | 6127 days | 3% |
| ginekek | 10/10 | 6129 days | 3% |
| davidne | 9/10 | 6129 days | 3% |
| Hans | 8/10 | 6146 days | 3% |
| Andy Baker | 10/10 | 6149 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6149 days | 3% |
| Bronwyn | 7/10 | 6173 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
4.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.