Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 780 days | 100% |
| Flatlanders | 4/10 | 2547 days | 7% |
| Henry | 5/10 | 2575 days | 8% |
| Safi | 8/10 | 2851 days | 8% |
| Katrina | 10/10 | 3002 days | 8% |
| Shan | 8/10 | 3031 days | 7% |
| Jozef Pinkerton | 10/10 | 3083 days | 7% |
| Alexander Scheibl | 9/10 | 3269 days | 6% |
| Solvejg Bjerg | 10/10 | 3287 days | 6% |
| Jaroslav Kacmar | 9/10 | 3290 days | 6% |
| Sabine Gassner | 10/10 | 3311 days | 6% |
| Sven Fimne | 7/10 | 3318 days | 5% |
| Alice Ormandy | 9/10 | 3320 days | 6% |
| Alex Ehret | 10/10 | 3323 days | 6% |
| Elke Paul | 10/10 | 3323 days | 6% |
| Danielle | 7/10 | 3325 days | 5% |
| Jack Halligan | 7/10 | 3326 days | 5% |
| Linda | 6/10 | 3326 days | 5% |
| Jodi Halligan | 8/10 | 3326 days | 6% |
| Max Miehle | 7/10 | 3327 days | 5% |
| Vallee Manon | 7/10 | 3355 days | 5% |
| Sigrid Duus | 9/10 | 3367 days | 6% |
| Mads Nielsen | 10/10 | 3367 days | 6% |
| Jasmine Rogers | 7/10 | 3369 days | 5% |
| Bram Hoonhout | 8/10 | 3371 days | 5% |
| Jannika Cao | 8/10 | 3378 days | 5% |
| Pierre Landenne | 8/10 | 3378 days | 5% |
| Jake Bullin | 8/10 | 3379 days | 5% |
| Sebastian Braun | 8/10 | 3379 days | 5% |
| Caroline Coudray | 10/10 | 3382 days | 5% |
| Ramon Corbett | 8/10 | 3391 days | 5% |
| victor diego | 8/10 | 3399 days | 5% |
| Sophia Satter | 8/10 | 3409 days | 5% |
| Charlotte Brugge | 8/10 | 3409 days | 5% |
| Niall Regan | 10/10 | 3412 days | 5% |
| Dylan Dorman | 7/10 | 3414 days | 5% |
| Sophie Rosenberg | 10/10 | 3612 days | 4% |
| Charly | 8/10 | 3615 days | 4% |
| Laura Bouzy | 9/10 | 3615 days | 4% |
| Nele Foerske | 5/10 | 3615 days | 3% |
| Michele Geillon | 10/10 | 3616 days | 4% |
| Arthur Tymins | 8/10 | 3624 days | 4% |
| Jana B | 9/10 | 3628 days | 4% |
| Maehe | 10/10 | 3628 days | 4% |
| Kim Rasun | 7/10 | 3628 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3629 days | 4% |
| A Schultz | 8/10 | 3631 days | 4% |
| Heidi et Mat | 10/10 | 3631 days | 4% |
| Nico Neubauer | 9/10 | 3632 days | 4% |
| Gesche | 8/10 | 3635 days | 4% |
| Radim Halasz | 10/10 | 3637 days | 4% |
| Helen Hazelwood | 9/10 | 3637 days | 4% |
| Katerina Vobecka | 10/10 | 3637 days | 4% |
| Clotilde Graziani | 8/10 | 3639 days | 4% |
| Alexandre Roche | 8/10 | 3639 days | 4% |
| Diane Toupaine | 9/10 | 3639 days | 4% |
| Paul and Astrid | 8/10 | 3654 days | 4% |
| Benoit Leclerc | 7/10 | 3657 days | 4% |
| Maike Santelmann | 8/10 | 3660 days | 4% |
| David Tholander | 5/10 | 3661 days | 3% |
| Oliver Schatz | 9/10 | 3662 days | 4% |
| Yaiv Cohen | 4/10 | 3663 days | 3% |
| ks ks | 9/10 | 3668 days | 4% |
| Felicity Fay | 10/10 | 3670 days | 4% |
| Anna Scholten | 7/10 | 3671 days | 4% |
| Leanna Wyer | 8/10 | 3678 days | 4% |
| Tabea | 10/10 | 3683 days | 4% |
| Wayne Brew | 9/10 | 3692 days | 4% |
| Josephine | 7/10 | 3697 days | 3% |
| Laura Sturm | 8/10 | 3726 days | 4% |
| Corrie Medinea | 8/10 | 3726 days | 4% |
| Ahmed Mohsen Aly | 9/10 | 3762 days | 3% |
| Bob Fontaine | 8/10 | 3811 days | 3% |
| Sona | 4/10 | 4016 days | 1% |
| Finn and Melanie Lorbeer | 8/10 | 4029 days | 2% |
| Helen Parsons | 9/10 | 4032 days | 2% |
| Roeland Driessen | 5/10 | 4067 days | 1% |
| Kilian Vos | 2/10 | 4083 days | 1% |
| Richard | 6/10 | 4251 days | 1% |
| Brian Lexmond | 9/10 | 4345 days | 0% |
| Manuel Bleiker | 5/10 | 4351 days | 0% |
| Laure Cops | 7/10 | 4357 days | 0% |
| Nissen | 7/10 | 4371 days | 0% |
| Jonas Foerch | 5/10 | 4373 days | 0% |
| Maria Camen Santos Lopez | 6/10 | 4374 days | 0% |
| Helen McKevitt | 7/10 | 4379 days | 0% |
| Andrew Magill | 8/10 | 4379 days | 0% |
| Libby | 9/10 | 4394 days | 3% |
| Ene Pold | 5/10 | 4395 days | 2% |
| Kiernan Matthew | 9/10 | 4400 days | 3% |
| Becky Davis | 9/10 | 4400 days | 3% |
| Lionel | 6/10 | 4405 days | 2% |
| Carina Borho | 10/10 | 4407 days | 3% |
| Markus Spitzmueller | 7/10 | 4408 days | 3% |
| S B | 8/10 | 4414 days | 3% |
| M K | 8/10 | 4414 days | 3% |
| Simone Pickert | 8/10 | 4430 days | 3% |
| Steve Warren | 9/10 | 4524 days | 3% |
| Steve Maona | 10/10 | 4731 days | 3% |
| Toomas Viilus | 6/10 | 4734 days | 2% |
| Maarja | 5/10 | 4734 days | 2% |
| James Young | 8/10 | 4740 days | 3% |
| Raquel | 9/10 | 4745 days | 3% |
| Michael Nolan | 10/10 | 4766 days | 3% |
| Hanneke P | 8/10 | 4797 days | 3% |
| Margaret and Derek McNeil | 10/10 | 4813 days | 3% |
| John | 7/10 | 4821 days | 3% |
| roos wubben | 7/10 | 4844 days | 3% |
| Robin Sable | 10/10 | 5084 days | 3% |
| Lucy Duffy | 10/10 | 5106 days | 3% |
| Wright | 10/10 | 5107 days | 3% |
| Robert | 8/10 | 5109 days | 3% |
| Matt Kelley | 8/10 | 5112 days | 3% |
| Nico Schoots | 7/10 | 5114 days | 3% |
| Aridne Giraud | 9/10 | 5115 days | 3% |
| Judith Fowler | 8/10 | 5118 days | 3% |
| Nico Welagen | 8/10 | 5118 days | 3% |
| Peter Aertssen | 8/10 | 5118 days | 3% |
| Jonathan Philp | 8/10 | 5124 days | 3% |
| John Hughes | 9/10 | 5124 days | 3% |
| Volker Neumeyer | 8/10 | 5127 days | 3% |
| Rowena and Ian Lanyon | 8/10 | 5127 days | 3% |
| Rainer Renntzsch | 8/10 | 5130 days | 3% |
| CMJ | 8/10 | 5163 days | 3% |
| Christoph | 8/10 | 5203 days | 3% |
| Matthias | 8/10 | 5209 days | 3% |
| Melanie Wood | 7/10 | 5210 days | 3% |
| Jon_and_Family | 9/10 | 5438 days | 3% |
| Becky Edney | 9/10 | 5443 days | 3% |
| Gordon Agent | 10/10 | 5446 days | 3% |
| Hanggi | 9/10 | 5449 days | 3% |
| Sebastian Wiesinger | 9/10 | 5449 days | 3% |
| Daniel Kriecht | 8/10 | 5452 days | 3% |
| Malcolm McLean | 8/10 | 5459 days | 3% |
| Victoria Boolsen | 10/10 | 5461 days | 3% |
| Marilyn Buboltz | 9/10 | 5461 days | 3% |
| Eddie Stevens | 9/10 | 5463 days | 3% |
| Stephen Shearer | 10/10 | 5466 days | 3% |
| Ini & Cees | 8/10 | 5471 days | 3% |
| David Heads | 9/10 | 5484 days | 3% |
| Jues Lueg | 9/10 | 5484 days | 3% |
| Jol Balder | 9/10 | 5485 days | 3% |
| Ruben and Jetske | 6/10 | 5487 days | 2% |
| Webster | 10/10 | 5490 days | 3% |
| John Fry | 9/10 | 5492 days | 3% |
| Bruce & Bonnie Childs | 8/10 | 5496 days | 3% |
| dollimyxture | 10/10 | 5528 days | 3% |
| antrobdozer | 10/10 | 5681 days | 3% |
| penz | 10/10 | 5712 days | 3% |
| Versteeg | 9/10 | 5755 days | 3% |
| Pete & Chris | 10/10 | 5759 days | 3% |
| Phineas Smith-Fox | 10/10 | 5770 days | 3% |
| Bowness | 9/10 | 5821 days | 3% |
| OMPA | 10/10 | 5822 days | 3% |
| Jvjm Family | 8/10 | 5822 days | 3% |
| Hilary and Chris Ayton | 9/10 | 5822 days | 3% |
| Rob & Anne | 9/10 | 5827 days | 3% |
| Rod C | 10/10 | 5832 days | 3% |
| Kaddi & Grego | 7/10 | 5835 days | 3% |
| Yssel de Schepper | 8/10 | 5840 days | 3% |
| Janny Meerdinnk Veldboow | 8/10 | 5840 days | 3% |
| Jan Kuenzel | 10/10 | 5840 days | 3% |
| Bert Tonwen | 8/10 | 5843 days | 3% |
| Jobbs | 7/10 | 5843 days | 3% |
| Rolf X | 8/10 | 5844 days | 3% |
| Joanne Clarke | 9/10 | 5856 days | 3% |
| kararina Kosten | 10/10 | 5856 days | 3% |
| Annie | 8/10 | 5856 days | 3% |
| Fam Schuijers | 8/10 | 5857 days | 3% |
| Erik Hummelmose | 9/10 | 5858 days | 3% |
| Terry Phillips | 7/10 | 5859 days | 3% |
| Inga | 10/10 | 5860 days | 3% |
| Sandra B | 10/10 | 5861 days | 3% |
| Christiane Lindenberg | 10/10 | 5871 days | 3% |
| Susi Schoetzler | 7/10 | 5882 days | 3% |
| niekv | 9/10 | 5909 days | 3% |
| carsteng | 8/10 | 5918 days | 3% |
| Wolfgang Dittrich | 10/10 | 5934 days | 3% |
| Alexis De Wilde | 9/10 | 5934 days | 3% |
| Chris Bulman | 10/10 | 5935 days | 3% |
| Marcel Schleinkcfer | 8/10 | 5936 days | 3% |
| richards1 | 9/10 | 6049 days | 3% |
| TillE412 | 10/10 | 6152 days | 3% |
| AndyEngland | 8/10 | 6156 days | 3% |
| Ger | 9/10 | 6166 days | 3% |
| ginekek | 10/10 | 6168 days | 3% |
| davidne | 9/10 | 6168 days | 3% |
| Hans | 8/10 | 6185 days | 3% |
| Andy Baker | 10/10 | 6188 days | 3% |
| Johannes & Jopke Fokkema | 8/10 | 6188 days | 3% |
| Bronwyn | 7/10 | 6212 days | 3% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.98% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.