Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Franz Josef Glacier Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Franz Josef Glacier Walk
Valid Reviews
191 Valid Reviews
The Franz Josef Glacier Walk experience has a total of 193 reviews. There are 191 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 191 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 45 |
|
24% |
| 9/10 | 44 |
|
23% |
| 8/10 | 59 |
|
31% |
| 7/10 | 24 |
|
13% |
| 6/10 | 6 |
|
3% |
| 5/10 | 8 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
82.67% Average
The raw data average (mean) for all the Franz Josef Glacier Walk valid reviews is 82.67% and is based on 191 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
172 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 191 valid reviews, the experience has 172 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 172 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 39 |
|
23% |
| 9/10 | 41 |
|
24% |
| 8/10 | 55 |
|
32% |
| 7/10 | 24 |
|
14% |
| 6/10 | 5 |
|
3% |
| 5/10 | 6 |
|
3% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.31% Average
The raw data average (mean) for all the Franz Josef Glacier Walk face-to-face reviews is 83.31% and is based on 172 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mark Finlayson | 3/10 | 1003 days | 100% |
| Flatlanders | 4/10 | 2770 days | 8% |
| Henry | 5/10 | 2798 days | 10% |
| Safi | 8/10 | 3074 days | 10% |
| Katrina | 10/10 | 3224 days | 9% |
| Shan | 8/10 | 3254 days | 9% |
| Jozef Pinkerton | 10/10 | 3306 days | 9% |
| Alexander Scheibl | 9/10 | 3492 days | 7% |
| Solvejg Bjerg | 10/10 | 3510 days | 7% |
| Jaroslav Kacmar | 9/10 | 3513 days | 7% |
| Sabine Gassner | 10/10 | 3534 days | 7% |
| Sven Fimne | 7/10 | 3541 days | 6% |
| Alice Ormandy | 9/10 | 3543 days | 7% |
| Alex Ehret | 10/10 | 3546 days | 7% |
| Elke Paul | 10/10 | 3546 days | 7% |
| Danielle | 7/10 | 3548 days | 6% |
| Jack Halligan | 7/10 | 3549 days | 6% |
| Linda | 6/10 | 3549 days | 6% |
| Jodi Halligan | 8/10 | 3549 days | 6% |
| Max Miehle | 7/10 | 3550 days | 6% |
| Vallee Manon | 7/10 | 3578 days | 6% |
| Sigrid Duus | 9/10 | 3590 days | 6% |
| Mads Nielsen | 10/10 | 3590 days | 6% |
| Jasmine Rogers | 7/10 | 3592 days | 6% |
| Bram Hoonhout | 8/10 | 3594 days | 6% |
| Jannika Cao | 8/10 | 3601 days | 6% |
| Pierre Landenne | 8/10 | 3601 days | 6% |
| Jake Bullin | 8/10 | 3602 days | 6% |
| Sebastian Braun | 8/10 | 3602 days | 6% |
| Caroline Coudray | 10/10 | 3605 days | 6% |
| Ramon Corbett | 8/10 | 3614 days | 6% |
| victor diego | 8/10 | 3622 days | 6% |
| Sophia Satter | 8/10 | 3632 days | 6% |
| Charlotte Brugge | 8/10 | 3632 days | 6% |
| Niall Regan | 10/10 | 3635 days | 6% |
| Dylan Dorman | 7/10 | 3637 days | 5% |
| Sophie Rosenberg | 10/10 | 3835 days | 4% |
| Charly | 8/10 | 3838 days | 4% |
| Laura Bouzy | 9/10 | 3838 days | 4% |
| Nele Foerske | 5/10 | 3838 days | 3% |
| Michele Geillon | 10/10 | 3839 days | 4% |
| Arthur Tymins | 8/10 | 3847 days | 4% |
| Jana B | 9/10 | 3851 days | 4% |
| Maehe | 10/10 | 3851 days | 4% |
| Kim Rasun | 7/10 | 3851 days | 4% |
| Jaime Alarma Olmos | 9/10 | 3852 days | 4% |
| A Schultz | 8/10 | 3854 days | 4% |
| Heidi et Mat | 10/10 | 3854 days | 4% |
| Nico Neubauer | 9/10 | 3855 days | 4% |
| Gesche | 8/10 | 3858 days | 4% |
| Radim Halasz | 10/10 | 3860 days | 4% |
| Helen Hazelwood | 9/10 | 3860 days | 4% |
| Katerina Vobecka | 10/10 | 3860 days | 4% |
| Clotilde Graziani | 8/10 | 3862 days | 4% |
| Alexandre Roche | 8/10 | 3862 days | 4% |
| Diane Toupaine | 9/10 | 3862 days | 4% |
| Paul and Astrid | 8/10 | 3877 days | 4% |
| Benoit Leclerc | 7/10 | 3880 days | 4% |
| Maike Santelmann | 8/10 | 3883 days | 4% |
| David Tholander | 5/10 | 3884 days | 3% |
| Oliver Schatz | 9/10 | 3885 days | 4% |
| Yaiv Cohen | 4/10 | 3886 days | 2% |
| ks ks | 9/10 | 3891 days | 4% |
| Felicity Fay | 10/10 | 3893 days | 4% |
| Anna Scholten | 7/10 | 3894 days | 3% |
| Leanna Wyer | 8/10 | 3901 days | 4% |
| Tabea | 10/10 | 3906 days | 4% |
| Wayne Brew | 9/10 | 3915 days | 4% |
| Josephine | 7/10 | 3920 days | 3% |
| Laura Sturm | 8/10 | 3949 days | 3% |
| Corrie Medinea | 8/10 | 3949 days | 3% |
| Ahmed Mohsen Aly | 9/10 | 3985 days | 3% |
| Bob Fontaine | 8/10 | 4034 days | 3% |
| Sona | 4/10 | 4239 days | 0% |
| Finn and Melanie Lorbeer | 8/10 | 4252 days | 1% |
| Helen Parsons | 9/10 | 4255 days | 1% |
| Roeland Driessen | 5/10 | 4289 days | 0% |
| Kilian Vos | 2/10 | 4306 days | 0% |
| Richard | 6/10 | 4474 days | 3% |
| Brian Lexmond | 9/10 | 4568 days | 4% |
| Manuel Bleiker | 5/10 | 4574 days | 3% |
| Laure Cops | 7/10 | 4580 days | 4% |
| Nissen | 7/10 | 4594 days | 4% |
| Jonas Foerch | 5/10 | 4596 days | 3% |
| Maria Camen Santos Lopez | 6/10 | 4597 days | 3% |
| Helen McKevitt | 7/10 | 4602 days | 4% |
| Andrew Magill | 8/10 | 4602 days | 4% |
| Libby | 9/10 | 4617 days | 4% |
| Ene Pold | 5/10 | 4618 days | 3% |
| Kiernan Matthew | 9/10 | 4623 days | 4% |
| Becky Davis | 9/10 | 4623 days | 4% |
| Lionel | 6/10 | 4628 days | 3% |
| Carina Borho | 10/10 | 4630 days | 4% |
| Markus Spitzmueller | 7/10 | 4631 days | 4% |
| S B | 8/10 | 4637 days | 4% |
| M K | 8/10 | 4637 days | 4% |
| Simone Pickert | 8/10 | 4653 days | 4% |
| Steve Warren | 9/10 | 4747 days | 4% |
| Steve Maona | 10/10 | 4954 days | 4% |
| Toomas Viilus | 6/10 | 4957 days | 3% |
| Maarja | 5/10 | 4957 days | 3% |
| James Young | 8/10 | 4963 days | 4% |
| Raquel | 9/10 | 4968 days | 4% |
| Michael Nolan | 10/10 | 4989 days | 4% |
| Hanneke P | 8/10 | 5020 days | 4% |
| Margaret and Derek McNeil | 10/10 | 5036 days | 4% |
| John | 7/10 | 5044 days | 4% |
| roos wubben | 7/10 | 5067 days | 4% |
| Robin Sable | 10/10 | 5307 days | 4% |
| Lucy Duffy | 10/10 | 5329 days | 4% |
| Wright | 10/10 | 5330 days | 4% |
| Robert | 8/10 | 5332 days | 4% |
| Matt Kelley | 8/10 | 5335 days | 4% |
| Nico Schoots | 7/10 | 5337 days | 4% |
| Aridne Giraud | 9/10 | 5338 days | 4% |
| Judith Fowler | 8/10 | 5341 days | 4% |
| Nico Welagen | 8/10 | 5341 days | 4% |
| Peter Aertssen | 8/10 | 5341 days | 4% |
| Jonathan Philp | 8/10 | 5347 days | 4% |
| John Hughes | 9/10 | 5347 days | 4% |
| Volker Neumeyer | 8/10 | 5350 days | 4% |
| Rowena and Ian Lanyon | 8/10 | 5350 days | 4% |
| Rainer Renntzsch | 8/10 | 5353 days | 4% |
| CMJ | 8/10 | 5386 days | 4% |
| Christoph | 8/10 | 5426 days | 4% |
| Matthias | 8/10 | 5432 days | 4% |
| Melanie Wood | 7/10 | 5433 days | 4% |
| Jon_and_Family | 9/10 | 5661 days | 4% |
| Becky Edney | 9/10 | 5666 days | 4% |
| Gordon Agent | 10/10 | 5669 days | 4% |
| Hanggi | 9/10 | 5672 days | 4% |
| Sebastian Wiesinger | 9/10 | 5672 days | 4% |
| Daniel Kriecht | 8/10 | 5675 days | 4% |
| Malcolm McLean | 8/10 | 5682 days | 4% |
| Victoria Boolsen | 10/10 | 5684 days | 4% |
| Marilyn Buboltz | 9/10 | 5684 days | 4% |
| Eddie Stevens | 9/10 | 5686 days | 4% |
| Stephen Shearer | 10/10 | 5689 days | 4% |
| Ini & Cees | 8/10 | 5694 days | 4% |
| David Heads | 9/10 | 5707 days | 4% |
| Jues Lueg | 9/10 | 5707 days | 4% |
| Jol Balder | 9/10 | 5708 days | 4% |
| Ruben and Jetske | 6/10 | 5710 days | 3% |
| Webster | 10/10 | 5713 days | 4% |
| John Fry | 9/10 | 5715 days | 4% |
| Bruce & Bonnie Childs | 8/10 | 5719 days | 4% |
| dollimyxture | 10/10 | 5751 days | 4% |
| antrobdozer | 10/10 | 5904 days | 4% |
| penz | 10/10 | 5935 days | 4% |
| Versteeg | 9/10 | 5978 days | 4% |
| Pete & Chris | 10/10 | 5982 days | 4% |
| Phineas Smith-Fox | 10/10 | 5993 days | 4% |
| Bowness | 9/10 | 6044 days | 4% |
| OMPA | 10/10 | 6045 days | 4% |
| Jvjm Family | 8/10 | 6045 days | 4% |
| Hilary and Chris Ayton | 9/10 | 6045 days | 4% |
| Rob & Anne | 9/10 | 6050 days | 4% |
| Rod C | 10/10 | 6055 days | 4% |
| Kaddi & Grego | 7/10 | 6058 days | 4% |
| Yssel de Schepper | 8/10 | 6063 days | 4% |
| Janny Meerdinnk Veldboow | 8/10 | 6063 days | 4% |
| Jan Kuenzel | 10/10 | 6063 days | 4% |
| Bert Tonwen | 8/10 | 6066 days | 4% |
| Jobbs | 7/10 | 6066 days | 4% |
| Rolf X | 8/10 | 6067 days | 4% |
| Joanne Clarke | 9/10 | 6079 days | 4% |
| kararina Kosten | 10/10 | 6079 days | 4% |
| Annie | 8/10 | 6079 days | 4% |
| Fam Schuijers | 8/10 | 6080 days | 4% |
| Erik Hummelmose | 9/10 | 6081 days | 4% |
| Terry Phillips | 7/10 | 6082 days | 4% |
| Inga | 10/10 | 6083 days | 4% |
| Sandra B | 10/10 | 6084 days | 4% |
| Christiane Lindenberg | 10/10 | 6094 days | 4% |
| Susi Schoetzler | 7/10 | 6105 days | 4% |
| niekv | 9/10 | 6132 days | 4% |
| carsteng | 8/10 | 6141 days | 4% |
| Wolfgang Dittrich | 10/10 | 6157 days | 4% |
| Alexis De Wilde | 9/10 | 6157 days | 4% |
| Chris Bulman | 10/10 | 6158 days | 4% |
| Marcel Schleinkcfer | 8/10 | 6159 days | 4% |
| richards1 | 9/10 | 6272 days | 4% |
| TillE412 | 10/10 | 6375 days | 4% |
| AndyEngland | 8/10 | 6379 days | 4% |
| Ger | 9/10 | 6389 days | 4% |
| ginekek | 10/10 | 6391 days | 4% |
| davidne | 9/10 | 6391 days | 4% |
| Hans | 8/10 | 6408 days | 4% |
| Andy Baker | 10/10 | 6411 days | 4% |
| Johannes & Jopke Fokkema | 8/10 | 6411 days | 4% |
| Bronwyn | 7/10 | 6435 days | 4% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Franz Josef Glacier Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.53% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.