Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 486 days 100%
Mike Fricker 10/10 851 days 68%
Kumar 10/10 2006 days 5%
Richard Clapton 9/10 2556 days 4%
Mike Fricker 10/10 2860 days 3%
Melinda Pyke 10/10 2890 days 3%
Katrina 7/10 3163 days 2%
Romy de Boer 9/10 3189 days 3%
Jan Christoph 10/10 3191 days 3%
Shan 9/10 3193 days 3%
Hannibal Winther 9/10 3199 days 3%
Y Atkinson 10/10 3442 days 2%
Fredrik Lundberg 10/10 3450 days 2%
Michelle Ryan 7/10 3454 days 2%
Jocelyn Booy 10/10 3470 days 2%
Myriam Ackermann 9/10 3472 days 2%
Kevin Schlaarz 10/10 3476 days 2%
Leif Marienlund 9/10 3482 days 2%
Danielle 9/10 3487 days 2%
Emma Millett 8/10 3489 days 2%
Marjolen Klomphaler 8/10 3491 days 2%
Cornelia Timm 9/10 3491 days 2%
Filipe Santos 7/10 3518 days 2%
Marc Sanivan 8/10 3520 days 2%
Manu Liberta 10/10 3527 days 2%
Theresa Slaghekke 9/10 3530 days 2%
Patrick 9/10 3530 days 2%
Lieke vol Velde 7/10 3531 days 2%
Olde Vogel 7/10 3531 days 2%
Anouk Goemans 8/10 3533 days 2%
Alicia Speisekorn-Gil 9/10 3534 days 2%
Yee How 9/10 3535 days 2%
Joanne Woo 10/10 3535 days 2%
Anthony Terry 9/10 3536 days 2%
Susanne 8/10 3536 days 2%
Nicole Joersen 9/10 3537 days 2%
Matthus Groem 7/10 3537 days 2%
Jannika Cao 8/10 3540 days 2%
Pierre Landenne 10/10 3540 days 2%
Maarten 6/10 3540 days 2%
Luke 8/10 3543 days 2%
Sherrie Fox 7/10 3543 days 2%
Caroline Coudray 10/10 3544 days 2%
Cyril 8/10 3544 days 2%
Ramon Corbett 8/10 3553 days 2%
Pedro Cordeiru 9/10 3556 days 2%
Kirsty Smith 10/10 3560 days 2%
victor diego 9/10 3561 days 2%
Xavier 8/10 3563 days 2%
Viki Kent 10/10 3564 days 2%
Ross D 10/10 3564 days 2%
Bobbie Jones 8/10 3566 days 2%
Lea Celerier 10/10 3569 days 2%
Hazel Norman 10/10 3569 days 2%
Diego Casanova 9/10 3569 days 2%
Timothy Delaney 9/10 3733 days 1%
Jorg Muller 6/10 3771 days 1%
Wolfgang Ellenrieder 9/10 3778 days 1%
Jeremy Billy 9/10 3778 days 1%
Jean-Pierre Guillon 10/10 3778 days 1%
Matthiew Rey 5/10 3782 days 1%
Rebecca Grant 9/10 3786 days 1%
Jeff Barth 8/10 3786 days 1%
Constantin Goldberg 5/10 3786 days 1%
Gesa 5/10 3790 days 1%
Alvaro Rodriguez 8/10 3790 days 1%
Kirsten Helsgaun 9/10 3791 days 1%
Navina 9/10 3793 days 1%
Jael Disanto 10/10 3793 days 1%
Nico Neubauer 7/10 3794 days 1%
Bob Treitman 9/10 3795 days 1%
Helena 6/10 3796 days 1%
Lærke Hagelskjær 10/10 3796 days 1%
Clotilde Graziani 8/10 3801 days 1%
Rieke 10/10 3802 days 1%
Stephan Ophelders 7/10 3803 days 1%
S Black 10/10 3803 days 1%
Gae Saevane 7/10 3804 days 1%
Steve Barnwell 8/10 3804 days 1%
Kathi 10/10 3812 days 1%
Sandra 9/10 3814 days 1%
Lothen 10/10 3815 days 1%
Paul and Astrid 9/10 3816 days 1%
Chris 8/10 3822 days 1%
Pernilla Therkildsen 10/10 3828 days 1%
Karina Therkildsen 10/10 3828 days 1%
Felicity Fay 9/10 3832 days 1%
Dylan Scott 7/10 3837 days 1%
Audrey and Max 9/10 3846 days 1%
Brandon Patton 10/10 3846 days 1%
Ian Hortop 10/10 3848 days 1%
Matthew Hallowell 9/10 3850 days 1%
Wirth Pascal 4/10 3852 days 1%
Stefanie Giese 7/10 3853 days 1%
Stephan 9/10 3875 days 1%
Martin Bakker 9/10 3882 days 1%
Kelsey Austin 7/10 3884 days 1%
Ronja and Lena 10/10 3887 days 1%
Falko 9/10 3898 days 1%
Judy Rafferty 10/10 3921 days 1%
Ahmed Mohsen Aly 7/10 3924 days 1%
Dianne van der Wal 8/10 4031 days 1%
Sofie Jebsen 10/10 4159 days 0%
Vanessa 4/10 4160 days 0%
Ken 8/10 4160 days 0%
Jennifer Lerchbacher 9/10 4185 days 0%
Jurgen Moors 5/10 4188 days 0%
Finn and Melanie Lorbeer 10/10 4191 days 0%
David McIntosh 7/10 4205 days 0%
Manuela Opprecht 10/10 4209 days 0%
Andy Jobst 10/10 4260 days 0%
techno69 9/10 4320 days 0%
Moley 10/10 4382 days 1%
Richard 9/10 4413 days 1%
Anna Grafenstein 7/10 4500 days 1%
Nikolas Gut 10/10 4502 days 1%
Michele 10/10 4504 days 1%
Jacques Revel 9/10 4505 days 1%
Charlotte 8/10 4506 days 1%
Julien Joubert-Gaillard 8/10 4507 days 1%
Claudia Hillebrand 10/10 4508 days 1%
Julian Kuemme 9/10 4510 days 1%
Andrea Sole 6/10 4510 days 1%
Patricia Erni 10/10 4513 days 1%
Robert Erni 10/10 4513 days 1%
Manuel Bleiker 10/10 4513 days 1%
Marie Toulemonde 9/10 4514 days 1%
Mark 9/10 4517 days 1%
Stefan Glock 9/10 4518 days 1%
Laure Cops 8/10 4519 days 1%
Svenja Trubenbach 9/10 4519 days 1%
Helene Andersen 10/10 4530 days 1%
Tomas Shairi 8/10 4531 days 1%
Charlotte Casey 6/10 4531 days 1%
Vanessa 7/10 4532 days 1%
Jonas Hessel 10/10 4532 days 1%
Oliver Blackmore 9/10 4534 days 1%
Austin Johns 9/10 4537 days 1%
Sarah Christman 9/10 4537 days 1%
Stina Hultberg 10/10 4539 days 1%
Alexander Zimmer 9/10 4540 days 1%
Bex Hyland 10/10 4544 days 1%
Ann-Kathrin Wacker 9/10 4546 days 1%
Lena Wacker 8/10 4546 days 1%
Laura Metz 10/10 4548 days 1%
Hubertus Thost 10/10 4548 days 1%
Mirjam Betschart 10/10 4549 days 1%
Julie Robinson 4/10 4550 days 1%
Marion Busch 9/10 4550 days 1%
Glyn and Karen Farlow 10/10 4551 days 1%
Manuela Michelbach 8/10 4552 days 1%
Marius Hoffmann 9/10 4552 days 1%
Libby 9/10 4556 days 1%
Xavier 9/10 4556 days 1%
Luca Maria Willensrock 7/10 4557 days 1%
Sybille Willenbrock 10/10 4557 days 1%
Colin Billington 10/10 4557 days 1%
Ene Pold 10/10 4557 days 1%
Alex Sheldon 8/10 4560 days 1%
Bjoern 10/10 4562 days 1%
Viola 8/10 4562 days 1%
Lisbeth Sorum 7/10 4570 days 1%
Cameron Tarbotton 6/10 4570 days 1%
Andrea Hiemer 10/10 4570 days 1%
Angela Neville 10/10 4571 days 1%
Richard van den Bosch 6/10 4579 days 1%
Ina Daubenbuechel 10/10 4579 days 1%
Uta Dingebauer 9/10 4579 days 1%
Maya Bakker-deDreu 9/10 4584 days 1%
Stuart Wilson 10/10 4590 days 1%
Marine 10/10 4591 days 1%
Pioter Jurkowski 10/10 4594 days 1%
Emeline Dupre 10/10 4595 days 1%
Elizabeth 7/10 4596 days 1%
Jesse Farrell 8/10 4603 days 1%
Kim Maertens 9/10 4604 days 1%
Ariadna & Omer 6/10 4625 days 1%
Steve Warren 9/10 4686 days 1%
Azteca 10/10 4778 days 1%
hendrik king 9/10 4808 days 1%
Elizabeth Stenhouse 6/10 4869 days 1%
Christian Schumacher 10/10 4879 days 1%
Andreas Jarvel 7/10 4883 days 1%
Trine Ellegaard 7/10 4883 days 1%
Marla Fogh 7/10 4883 days 1%
Pete Wilson 9/10 4886 days 1%
Stientje van den Heuvel 8/10 4886 days 1%
Jiri van Straelper 9/10 4887 days 1%
Lea Scheuvens 9/10 4890 days 1%
Luise Fuchs 10/10 4890 days 1%
Anja S 9/10 4891 days 1%
Marcel 9/10 4893 days 1%
Wendy Hawkins 8/10 4895 days 1%
Roger Hawkins 9/10 4895 days 1%
Helen Dean 8/10 4900 days 1%
Lorna and Seb 10/10 4903 days 1%
Fernando Martin 8/10 4907 days 1%
Stefan AuRich 8/10 4908 days 1%
Jim 8/10 4911 days 1%
Enna Keet 8/10 4912 days 1%
Wendy Ward 10/10 4916 days 1%
Willem de Jong 10/10 4921 days 1%
John and Chris Creese 10/10 4923 days 1%
Sebastian and Peter Beate 10/10 4923 days 1%
Michal Maly 9/10 4926 days 1%
Hanneke P 9/10 4959 days 1%
Liam Day 9/10 4976 days 1%
M Booty 10/10 4977 days 1%
Andrea Wollmann 9/10 4977 days 1%
Jan 9/10 4978 days 1%
Lydia Holleman 8/10 4981 days 1%
Urs Kloter 9/10 4981 days 1%
Annie 10/10 4983 days 1%
John 10/10 4983 days 1%
Frans Derks 8/10 4983 days 1%
Abby Rushmer 8/10 4989 days 1%
Dio 8/10 4992 days 1%
Innes Martin 6/10 4994 days 1%
Auger 10/10 4997 days 1%
Auger 10/10 4997 days 1%
Alex Laidlaw 10/10 4997 days 1%
Oliver Kalmbach 9/10 4999 days 1%
Steve and Therese Dunne 8/10 5002 days 1%
Meryem Buchwitz 9/10 5003 days 1%
ORfam 8/10 5020 days 1%
Loesje 8/10 5081 days 1%
Travelgirl1274 10/10 5143 days 1%
Stuart Arrol 10/10 5230 days 1%
Green UK 9/10 5246 days 1%
Sally Gordie 10/10 5252 days 1%
Evelyn Mackie 10/10 5258 days 1%
Matthias Angela 9/10 5259 days 1%
M Robinson 10/10 5261 days 1%
Stephanie Spurr 8/10 5261 days 1%
J Jmal 10/10 5261 days 1%
Roy Barton 9/10 5262 days 1%
Tinne Cis 6/10 5262 days 1%
Fritschi 10/10 5267 days 1%
Lucy Duffy 10/10 5268 days 1%
Daniel Patricia 9/10 5268 days 1%
Fries 10/10 5274 days 1%
Rick Moth 9/10 5274 days 1%
Ian Bailey 10/10 5274 days 1%
Howell Davies 9/10 5274 days 1%
Baas 8/10 5274 days 1%
Gillian Rowe 10/10 5275 days 1%
Josef 9/10 5275 days 1%
Michael & Janet 9/10 5275 days 1%
Stam 8/10 5276 days 1%
Dieter Mangold 8/10 5277 days 1%
Eric Lombaard 10/10 5277 days 1%
Beat Kindler 9/10 5277 days 1%
Sabine & Stefan 10/10 5278 days 1%
Tadej Ferjan 9/10 5279 days 1%
Simon Fry 7/10 5279 days 1%
Cindy & Glen Kerunsky 10/10 5281 days 1%
Rainer Schnell 10/10 5286 days 1%
Steve Goodyear 8/10 5286 days 1%
Paul & Michelle Harmer 9/10 5287 days 1%
Clemens 8/10 5287 days 1%
Brian Frost 10/10 5288 days 1%
Marco Scheiber 9/10 5288 days 1%
Rocco Christian 8/10 5288 days 1%
Louis Smit 8/10 5289 days 1%
Jessica Lane 3/10 5291 days 0%
Carel 9/10 5291 days 1%
Tom Connis 10/10 5293 days 1%
Barrie Corless 8/10 5293 days 1%
pauls1892 10/10 5294 days 1%
Dean 8/10 5340 days 1%
Steve & Maggie 9/10 5357 days 1%
Dirk Faupel 9/10 5360 days 1%
Dirk Faupel 9/10 5360 days 1%
deJong 8/10 5360 days 1%
Ross Cooke 10/10 5363 days 1%
Gerard Crothers 10/10 5363 days 1%
Moniek Roelots 9/10 5363 days 1%
Sebastian 9/10 5365 days 1%
Christoph 10/10 5365 days 1%
Josh 9/10 5368 days 1%
Ray Coombe 10/10 5368 days 1%
Powerfamily 10/10 5509 days 1%
G Tulloch 9/10 5594 days 1%
Stephen Hunt 4/10 5596 days 1%
raceytracey 10/10 5600 days 1%
AJ van Pelt 10/10 5608 days 1%
Prideaux 10/10 5610 days 1%
John & Lorraine 8/10 5610 days 1%
Stefan Schmitz 8/10 5613 days 1%
Mr & Mrs Palmer 9/10 5617 days 1%
Oppenoorth 9/10 5619 days 1%
bryfrance 10/10 5621 days 1%
Steve & Pearl Baker 10/10 5621 days 1%
Jim & Rebecca 10/10 5623 days 1%
Tricia Goggin 9/10 5623 days 1%
Juerg & Denise Zuesli 10/10 5624 days 1%
K Dahmer 10/10 5624 days 1%
Chris & Anne Pearson 10/10 5625 days 1%
Gerstmann 10/10 5625 days 1%
Stephen Shearer 10/10 5628 days 1%
Zuur 9/10 5628 days 1%
Kai Eppink 8/10 5629 days 1%
Martin 10/10 5629 days 1%
Julia 10/10 5629 days 1%
Elise van Haastert 8/10 5630 days 1%
katjarege 9/10 5631 days 1%
Iko 9/10 5631 days 1%
Zenager 10/10 5632 days 1%
Ini & Cees 8/10 5633 days 1%
Kasten 10/10 5633 days 1%
Manu & Gabi 10/10 5636 days 1%
Rachel Gerrand 7/10 5636 days 1%
Chris Darlington 9/10 5639 days 1%
Thomas Reidinger 9/10 5645 days 1%
David Heads 8/10 5646 days 1%
Jennie McIver 6/10 5646 days 1%
Bahner 10/10 5647 days 1%
Marieke and Bert-Jan 9/10 5647 days 1%
Andy Martin 10/10 5648 days 1%
Nick Secker 8/10 5649 days 1%
Robert Cox 10/10 5650 days 1%
Ross Hughes 8/10 5650 days 1%
Glenn 10/10 5650 days 1%
Mike and Alice Powner 9/10 5650 days 1%
Julia 9/10 5651 days 1%
Webster 10/10 5652 days 1%
Dan Aldridge 8/10 5652 days 1%
Barbara 10/10 5652 days 1%
Robert Haidt 8/10 5652 days 1%
Gordon Daniels 8/10 5654 days 1%
Jane Hancock 8/10 5654 days 1%
Kay and Colin Yendole 10/10 5655 days 1%
Wijnhoven 10/10 5656 days 1%
Emma Wilkinson 9/10 5658 days 1%
Bruce & Bonnie Childs 8/10 5658 days 1%
Doris Neuber 10/10 5658 days 1%
Grada Anderson 10/10 5659 days 1%
Christian Foerster 10/10 5659 days 1%
Rissa W 10/10 5659 days 1%
dollimyxture 10/10 5690 days 1%
antrobdozer 10/10 5843 days 1%
Peter Aerborg 9/10 5932 days 1%
Phineas Smith-Fox 10/10 5932 days 1%
BelindaT 10/10 5943 days 1%
nuwee 9/10 5965 days 1%
saraswitzer 10/10 5965 days 1%
Quin 9/10 5965 days 1%
Don & Geraldine 9/10 5971 days 1%
Corine van Been 7/10 5978 days 1%
Kevin F 10/10 5978 days 1%
Brigitta Reil 9/10 5980 days 1%
Russ Turner 8/10 5982 days 1%
Keita-Karen Buchanan 10/10 5982 days 1%
Bowness 9/10 5983 days 1%
Margie Sammons 10/10 5984 days 1%
Jvjm Family 9/10 5984 days 1%
Ingrid Zell 8/10 5987 days 1%
Tom Bos 8/10 5991 days 1%
P.C Kool 9/10 5991 days 1%
Ian Watson 10/10 5997 days 1%
Main 10/10 5997 days 1%
Giaque 9/10 6002 days 1%
Yssel de Schepper 8/10 6002 days 1%
Claudia 10/10 6003 days 1%
Sheila Morgan 10/10 6005 days 1%
Harm Kraai 10/10 6005 days 1%
Marsden 10/10 6005 days 1%
Robertson 9/10 6006 days 1%
Wilbert Germ 10/10 6009 days 1%
Sue 10/10 6009 days 1%
Ronny 9/10 6010 days 1%
David Valentine 9/10 6018 days 1%
Birgit Haver 10/10 6018 days 1%
Ake Erlandsson 10/10 6020 days 1%
Nadine Schaee 10/10 6021 days 1%
Terry Phillips 8/10 6021 days 1%
Jeremy & Sarah Rind 10/10 6023 days 1%
Kevin and Teresa 8/10 6024 days 1%
S Luis Van Oler 9/10 6029 days 1%
Jess Mill 10/10 6030 days 1%
Samantha Piekuta 8/10 6033 days 1%
Annemiek and Rianne 10/10 6037 days 1%
John J 9/10 6038 days 1%
E.M. Prideaux 9/10 6038 days 1%
Stevens Frans 7/10 6041 days 1%
Bartlett nz 10/10 6041 days 1%
Sally Hall 8/10 6044 days 1%
Susi Schoetzler 8/10 6044 days 1%
Chung Family 10/10 6044 days 1%
marcusba 9/10 6067 days 1%
sophiep 9/10 6070 days 1%
marylus 10/10 6070 days 1%
Mike 7/10 6070 days 1%
joannaw 9/10 6071 days 1%
niekv 9/10 6071 days 1%
Linda Coats 10/10 6071 days 1%
Lynn Maguire 10/10 6072 days 1%
catdonjaime 9/10 6079 days 1%
carsteng 9/10 6080 days 1%
Artur D 9/10 6088 days 1%
Melanie Bielefeld 10/10 6088 days 1%
Douglas Beresford 9/10 6088 days 1%
Wolfgang Dittrich 10/10 6096 days 1%
Terry J 7/10 6096 days 1%
Chris Bulman 10/10 6097 days 1%
Alan Riley 10/10 6098 days 1%
Kathrin Thomas 10/10 6098 days 1%
Peattie 10/10 6098 days 1%
Shane and Kate Wilkinson 10/10 6108 days 1%
chessum 9/10 6116 days 1%
Anna 8/10 6116 days 1%
Evan 9/10 6147 days 1%
Suzanne 10/10 6147 days 1%
Debs NZ 10/10 6147 days 1%
bondd 9/10 6195 days 1%
brianp 10/10 6202 days 1%
andriesk 8/10 6212 days 1%
steph_m 8/10 6300 days 1%
Amy_B 3/10 6314 days 0%
TillE412 10/10 6314 days 1%
MiepS 8/10 6318 days 1%
SSheil 10/10 6318 days 1%
DirkGermany 10/10 6325 days 1%
ginekek 10/10 6330 days 1%
rosil 7/10 6330 days 1%
DC Melbourne 9/10 6333 days 1%
Martina Bumiller 7/10 6335 days 1%
Barry Treve 10/10 6337 days 1%
JanetM 10/10 6342 days 1%
JanW 7/10 6342 days 1%
Rissmann 10/10 6346 days 1%
Benzedi 10/10 6348 days 1%
BrunoG 7/10 6348 days 1%
Barry Smith 7/10 6350 days 1%
Johannes & Jopke Fokkema 8/10 6350 days 1%
Francesca Sabat 10/10 6352 days 1%
Steve 9/10 6364 days 1%
winter_uk 10/10 6373 days 1%
Bronwyn 9/10 6374 days 1%
purplekat99 10/10 6451 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.