Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.81%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 587 days 100%
Mike Fricker 10/10 952 days 60%
Kumar 10/10 2107 days 5%
Richard Clapton 9/10 2657 days 4%
Mike Fricker 10/10 2961 days 3%
Melinda Pyke 10/10 2991 days 3%
Katrina 7/10 3265 days 2%
Romy de Boer 9/10 3290 days 3%
Jan Christoph 10/10 3292 days 3%
Shan 9/10 3294 days 3%
Hannibal Winther 9/10 3300 days 3%
Y Atkinson 10/10 3543 days 2%
Fredrik Lundberg 10/10 3551 days 2%
Michelle Ryan 7/10 3555 days 2%
Jocelyn Booy 10/10 3571 days 2%
Myriam Ackermann 9/10 3573 days 2%
Kevin Schlaarz 10/10 3577 days 2%
Leif Marienlund 9/10 3583 days 2%
Danielle 9/10 3588 days 2%
Emma Millett 8/10 3590 days 2%
Marjolen Klomphaler 8/10 3592 days 2%
Cornelia Timm 9/10 3592 days 2%
Filipe Santos 7/10 3619 days 2%
Marc Sanivan 8/10 3621 days 2%
Manu Liberta 10/10 3628 days 2%
Theresa Slaghekke 9/10 3631 days 2%
Patrick 9/10 3631 days 2%
Lieke vol Velde 7/10 3632 days 2%
Olde Vogel 7/10 3632 days 2%
Anouk Goemans 8/10 3634 days 2%
Alicia Speisekorn-Gil 9/10 3635 days 2%
Yee How 9/10 3636 days 2%
Joanne Woo 10/10 3636 days 2%
Anthony Terry 9/10 3637 days 2%
Susanne 8/10 3637 days 2%
Nicole Joersen 9/10 3638 days 2%
Matthus Groem 7/10 3638 days 2%
Jannika Cao 8/10 3641 days 2%
Pierre Landenne 10/10 3641 days 2%
Maarten 6/10 3641 days 2%
Luke 8/10 3644 days 2%
Sherrie Fox 7/10 3644 days 2%
Caroline Coudray 10/10 3645 days 2%
Cyril 8/10 3645 days 2%
Ramon Corbett 8/10 3654 days 2%
Pedro Cordeiru 9/10 3657 days 2%
Kirsty Smith 10/10 3661 days 2%
victor diego 9/10 3662 days 2%
Xavier 8/10 3664 days 2%
Viki Kent 10/10 3665 days 2%
Ross D 10/10 3665 days 2%
Bobbie Jones 8/10 3667 days 2%
Lea Celerier 10/10 3670 days 2%
Hazel Norman 10/10 3670 days 2%
Diego Casanova 9/10 3670 days 2%
Timothy Delaney 9/10 3834 days 1%
Jorg Muller 6/10 3872 days 1%
Wolfgang Ellenrieder 9/10 3879 days 1%
Jeremy Billy 9/10 3879 days 1%
Jean-Pierre Guillon 10/10 3879 days 1%
Matthiew Rey 5/10 3883 days 1%
Rebecca Grant 9/10 3887 days 1%
Jeff Barth 8/10 3887 days 1%
Constantin Goldberg 5/10 3887 days 1%
Gesa 5/10 3891 days 1%
Alvaro Rodriguez 8/10 3891 days 1%
Kirsten Helsgaun 9/10 3892 days 1%
Navina 9/10 3894 days 1%
Jael Disanto 10/10 3894 days 1%
Nico Neubauer 7/10 3895 days 1%
Bob Treitman 9/10 3896 days 1%
Helena 6/10 3897 days 1%
Lærke Hagelskjær 10/10 3897 days 1%
Clotilde Graziani 8/10 3902 days 1%
Rieke 10/10 3903 days 1%
Stephan Ophelders 7/10 3904 days 1%
S Black 10/10 3905 days 1%
Gae Saevane 7/10 3905 days 1%
Steve Barnwell 8/10 3905 days 1%
Kathi 10/10 3913 days 1%
Sandra 9/10 3915 days 1%
Lothen 10/10 3916 days 1%
Paul and Astrid 9/10 3917 days 1%
Chris 8/10 3923 days 1%
Pernilla Therkildsen 10/10 3929 days 1%
Karina Therkildsen 10/10 3929 days 1%
Felicity Fay 9/10 3933 days 1%
Dylan Scott 7/10 3938 days 1%
Audrey and Max 9/10 3947 days 1%
Brandon Patton 10/10 3947 days 1%
Ian Hortop 10/10 3949 days 1%
Matthew Hallowell 9/10 3951 days 1%
Wirth Pascal 4/10 3953 days 1%
Stefanie Giese 7/10 3954 days 1%
Stephan 9/10 3976 days 1%
Martin Bakker 9/10 3983 days 1%
Kelsey Austin 7/10 3985 days 1%
Ronja and Lena 10/10 3988 days 1%
Falko 9/10 3999 days 1%
Judy Rafferty 10/10 4022 days 1%
Ahmed Mohsen Aly 7/10 4025 days 1%
Dianne van der Wal 8/10 4132 days 1%
Sofie Jebsen 10/10 4260 days 0%
Vanessa 4/10 4261 days 0%
Ken 8/10 4261 days 0%
Jennifer Lerchbacher 9/10 4286 days 0%
Jurgen Moors 5/10 4289 days 0%
Finn and Melanie Lorbeer 10/10 4292 days 0%
David McIntosh 7/10 4306 days 0%
Manuela Opprecht 10/10 4310 days 0%
Andy Jobst 10/10 4361 days 0%
techno69 9/10 4422 days 1%
Moley 10/10 4483 days 1%
Richard 9/10 4514 days 1%
Anna Grafenstein 7/10 4601 days 1%
Nikolas Gut 10/10 4603 days 1%
Michele 10/10 4605 days 1%
Jacques Revel 9/10 4606 days 1%
Charlotte 8/10 4607 days 1%
Julien Joubert-Gaillard 8/10 4608 days 1%
Claudia Hillebrand 10/10 4609 days 1%
Julian Kuemme 9/10 4611 days 1%
Andrea Sole 6/10 4611 days 1%
Patricia Erni 10/10 4614 days 1%
Robert Erni 10/10 4614 days 1%
Manuel Bleiker 10/10 4614 days 1%
Marie Toulemonde 9/10 4615 days 1%
Mark 9/10 4618 days 1%
Stefan Glock 9/10 4619 days 1%
Laure Cops 8/10 4620 days 1%
Svenja Trubenbach 9/10 4620 days 1%
Helene Andersen 10/10 4631 days 1%
Tomas Shairi 8/10 4632 days 1%
Charlotte Casey 6/10 4632 days 1%
Vanessa 7/10 4633 days 1%
Jonas Hessel 10/10 4633 days 1%
Oliver Blackmore 9/10 4635 days 1%
Austin Johns 9/10 4638 days 1%
Sarah Christman 9/10 4638 days 1%
Stina Hultberg 10/10 4640 days 1%
Alexander Zimmer 9/10 4641 days 1%
Bex Hyland 10/10 4645 days 1%
Ann-Kathrin Wacker 9/10 4647 days 1%
Lena Wacker 8/10 4647 days 1%
Laura Metz 10/10 4649 days 1%
Hubertus Thost 10/10 4649 days 1%
Mirjam Betschart 10/10 4650 days 1%
Julie Robinson 4/10 4651 days 1%
Marion Busch 9/10 4651 days 1%
Glyn and Karen Farlow 10/10 4652 days 1%
Manuela Michelbach 8/10 4653 days 1%
Marius Hoffmann 9/10 4653 days 1%
Libby 9/10 4657 days 1%
Xavier 9/10 4657 days 1%
Luca Maria Willensrock 7/10 4658 days 1%
Sybille Willenbrock 10/10 4658 days 1%
Colin Billington 10/10 4658 days 1%
Ene Pold 10/10 4658 days 1%
Alex Sheldon 8/10 4661 days 1%
Bjoern 10/10 4663 days 1%
Viola 8/10 4663 days 1%
Lisbeth Sorum 7/10 4671 days 1%
Cameron Tarbotton 6/10 4671 days 1%
Andrea Hiemer 10/10 4671 days 1%
Angela Neville 10/10 4672 days 1%
Richard van den Bosch 6/10 4680 days 1%
Ina Daubenbuechel 10/10 4680 days 1%
Uta Dingebauer 9/10 4680 days 1%
Maya Bakker-deDreu 9/10 4685 days 1%
Stuart Wilson 10/10 4691 days 1%
Marine 10/10 4692 days 1%
Pioter Jurkowski 10/10 4695 days 1%
Emeline Dupre 10/10 4696 days 1%
Elizabeth 7/10 4697 days 1%
Jesse Farrell 8/10 4704 days 1%
Kim Maertens 9/10 4705 days 1%
Ariadna & Omer 6/10 4726 days 1%
Steve Warren 9/10 4787 days 1%
Azteca 10/10 4879 days 1%
hendrik king 9/10 4909 days 1%
Elizabeth Stenhouse 6/10 4970 days 1%
Christian Schumacher 10/10 4980 days 1%
Andreas Jarvel 7/10 4984 days 1%
Trine Ellegaard 7/10 4984 days 1%
Marla Fogh 7/10 4984 days 1%
Pete Wilson 9/10 4987 days 1%
Stientje van den Heuvel 8/10 4987 days 1%
Jiri van Straelper 9/10 4988 days 1%
Lea Scheuvens 9/10 4991 days 1%
Luise Fuchs 10/10 4991 days 1%
Anja S 9/10 4992 days 1%
Marcel 9/10 4994 days 1%
Wendy Hawkins 8/10 4996 days 1%
Roger Hawkins 9/10 4996 days 1%
Helen Dean 8/10 5001 days 1%
Lorna and Seb 10/10 5004 days 1%
Fernando Martin 8/10 5008 days 1%
Stefan AuRich 8/10 5009 days 1%
Jim 8/10 5012 days 1%
Enna Keet 8/10 5013 days 1%
Wendy Ward 10/10 5017 days 1%
Willem de Jong 10/10 5022 days 1%
John and Chris Creese 10/10 5024 days 1%
Sebastian and Peter Beate 10/10 5024 days 1%
Michal Maly 9/10 5027 days 1%
Hanneke P 9/10 5060 days 1%
Liam Day 9/10 5077 days 1%
M Booty 10/10 5078 days 1%
Andrea Wollmann 9/10 5078 days 1%
Jan 9/10 5079 days 1%
Lydia Holleman 8/10 5082 days 1%
Urs Kloter 9/10 5082 days 1%
Annie 10/10 5084 days 1%
John 10/10 5084 days 1%
Frans Derks 8/10 5084 days 1%
Abby Rushmer 8/10 5090 days 1%
Dio 8/10 5093 days 1%
Innes Martin 6/10 5095 days 1%
Auger 10/10 5098 days 1%
Auger 10/10 5098 days 1%
Alex Laidlaw 10/10 5098 days 1%
Oliver Kalmbach 9/10 5100 days 1%
Steve and Therese Dunne 8/10 5103 days 1%
Meryem Buchwitz 9/10 5104 days 1%
ORfam 8/10 5121 days 1%
Loesje 8/10 5182 days 1%
Travelgirl1274 10/10 5244 days 1%
Stuart Arrol 10/10 5331 days 1%
Green UK 9/10 5347 days 1%
Sally Gordie 10/10 5353 days 1%
Evelyn Mackie 10/10 5359 days 1%
Matthias Angela 9/10 5360 days 1%
M Robinson 10/10 5362 days 1%
Stephanie Spurr 8/10 5362 days 1%
J Jmal 10/10 5362 days 1%
Roy Barton 9/10 5363 days 1%
Tinne Cis 6/10 5363 days 1%
Fritschi 10/10 5368 days 1%
Lucy Duffy 10/10 5369 days 1%
Daniel Patricia 9/10 5369 days 1%
Fries 10/10 5375 days 1%
Rick Moth 9/10 5375 days 1%
Ian Bailey 10/10 5375 days 1%
Howell Davies 9/10 5375 days 1%
Baas 8/10 5375 days 1%
Gillian Rowe 10/10 5376 days 1%
Josef 9/10 5376 days 1%
Michael & Janet 9/10 5376 days 1%
Stam 8/10 5377 days 1%
Dieter Mangold 8/10 5378 days 1%
Eric Lombaard 10/10 5378 days 1%
Beat Kindler 9/10 5378 days 1%
Sabine & Stefan 10/10 5379 days 1%
Tadej Ferjan 9/10 5380 days 1%
Simon Fry 7/10 5380 days 1%
Cindy & Glen Kerunsky 10/10 5382 days 1%
Rainer Schnell 10/10 5387 days 1%
Steve Goodyear 8/10 5387 days 1%
Paul & Michelle Harmer 9/10 5388 days 1%
Clemens 8/10 5388 days 1%
Brian Frost 10/10 5389 days 1%
Marco Scheiber 9/10 5389 days 1%
Rocco Christian 8/10 5389 days 1%
Louis Smit 8/10 5390 days 1%
Jessica Lane 3/10 5392 days 1%
Carel 9/10 5392 days 1%
Tom Connis 10/10 5394 days 1%
Barrie Corless 8/10 5394 days 1%
pauls1892 10/10 5395 days 1%
Dean 8/10 5441 days 1%
Steve & Maggie 9/10 5458 days 1%
Dirk Faupel 9/10 5461 days 1%
Dirk Faupel 9/10 5461 days 1%
deJong 8/10 5461 days 1%
Ross Cooke 10/10 5464 days 1%
Gerard Crothers 10/10 5464 days 1%
Moniek Roelots 9/10 5464 days 1%
Sebastian 9/10 5466 days 1%
Christoph 10/10 5466 days 1%
Josh 9/10 5469 days 1%
Ray Coombe 10/10 5469 days 1%
Powerfamily 10/10 5610 days 1%
G Tulloch 9/10 5695 days 1%
Stephen Hunt 4/10 5697 days 1%
raceytracey 10/10 5701 days 1%
AJ van Pelt 10/10 5709 days 1%
Prideaux 10/10 5711 days 1%
John & Lorraine 8/10 5711 days 1%
Stefan Schmitz 8/10 5714 days 1%
Mr & Mrs Palmer 9/10 5718 days 1%
Oppenoorth 9/10 5720 days 1%
bryfrance 10/10 5722 days 1%
Steve & Pearl Baker 10/10 5722 days 1%
Jim & Rebecca 10/10 5724 days 1%
Tricia Goggin 9/10 5724 days 1%
Juerg & Denise Zuesli 10/10 5725 days 1%
K Dahmer 10/10 5725 days 1%
Chris & Anne Pearson 10/10 5726 days 1%
Gerstmann 10/10 5726 days 1%
Stephen Shearer 10/10 5729 days 1%
Zuur 9/10 5729 days 1%
Kai Eppink 8/10 5730 days 1%
Martin 10/10 5730 days 1%
Julia 10/10 5730 days 1%
Elise van Haastert 8/10 5731 days 1%
katjarege 9/10 5732 days 1%
Iko 9/10 5732 days 1%
Zenager 10/10 5733 days 1%
Ini & Cees 8/10 5734 days 1%
Kasten 10/10 5734 days 1%
Manu & Gabi 10/10 5737 days 1%
Rachel Gerrand 7/10 5737 days 1%
Chris Darlington 9/10 5740 days 1%
Thomas Reidinger 9/10 5746 days 1%
David Heads 8/10 5747 days 1%
Jennie McIver 6/10 5747 days 1%
Bahner 10/10 5748 days 1%
Marieke and Bert-Jan 9/10 5748 days 1%
Andy Martin 10/10 5749 days 1%
Nick Secker 8/10 5750 days 1%
Robert Cox 10/10 5751 days 1%
Ross Hughes 8/10 5751 days 1%
Glenn 10/10 5751 days 1%
Mike and Alice Powner 9/10 5751 days 1%
Julia 9/10 5752 days 1%
Webster 10/10 5753 days 1%
Dan Aldridge 8/10 5753 days 1%
Barbara 10/10 5753 days 1%
Robert Haidt 8/10 5753 days 1%
Gordon Daniels 8/10 5755 days 1%
Jane Hancock 8/10 5755 days 1%
Kay and Colin Yendole 10/10 5756 days 1%
Wijnhoven 10/10 5757 days 1%
Emma Wilkinson 9/10 5759 days 1%
Bruce & Bonnie Childs 8/10 5759 days 1%
Doris Neuber 10/10 5759 days 1%
Grada Anderson 10/10 5760 days 1%
Christian Foerster 10/10 5760 days 1%
Rissa W 10/10 5760 days 1%
dollimyxture 10/10 5791 days 1%
antrobdozer 10/10 5944 days 1%
Peter Aerborg 9/10 6033 days 1%
Phineas Smith-Fox 10/10 6033 days 1%
BelindaT 10/10 6044 days 1%
nuwee 9/10 6066 days 1%
saraswitzer 10/10 6066 days 1%
Quin 9/10 6066 days 1%
Don & Geraldine 9/10 6072 days 1%
Corine van Been 7/10 6079 days 1%
Kevin F 10/10 6079 days 1%
Brigitta Reil 9/10 6081 days 1%
Russ Turner 8/10 6083 days 1%
Keita-Karen Buchanan 10/10 6083 days 1%
Bowness 9/10 6084 days 1%
Margie Sammons 10/10 6085 days 1%
Jvjm Family 9/10 6085 days 1%
Ingrid Zell 8/10 6088 days 1%
Tom Bos 8/10 6092 days 1%
P.C Kool 9/10 6092 days 1%
Ian Watson 10/10 6098 days 1%
Main 10/10 6098 days 1%
Giaque 9/10 6103 days 1%
Yssel de Schepper 8/10 6103 days 1%
Claudia 10/10 6104 days 1%
Sheila Morgan 10/10 6106 days 1%
Harm Kraai 10/10 6106 days 1%
Marsden 10/10 6106 days 1%
Robertson 9/10 6107 days 1%
Wilbert Germ 10/10 6110 days 1%
Sue 10/10 6110 days 1%
Ronny 9/10 6111 days 1%
David Valentine 9/10 6119 days 1%
Birgit Haver 10/10 6119 days 1%
Ake Erlandsson 10/10 6121 days 1%
Nadine Schaee 10/10 6122 days 1%
Terry Phillips 8/10 6122 days 1%
Jeremy & Sarah Rind 10/10 6124 days 1%
Kevin and Teresa 8/10 6125 days 1%
S Luis Van Oler 9/10 6130 days 1%
Jess Mill 10/10 6131 days 1%
Samantha Piekuta 8/10 6134 days 1%
Annemiek and Rianne 10/10 6138 days 1%
John J 9/10 6139 days 1%
E.M. Prideaux 9/10 6139 days 1%
Stevens Frans 7/10 6142 days 1%
Bartlett nz 10/10 6142 days 1%
Sally Hall 8/10 6145 days 1%
Susi Schoetzler 8/10 6145 days 1%
Chung Family 10/10 6145 days 1%
marcusba 9/10 6168 days 1%
sophiep 9/10 6171 days 1%
marylus 10/10 6171 days 1%
Mike 7/10 6171 days 1%
joannaw 9/10 6172 days 1%
niekv 9/10 6172 days 1%
Linda Coats 10/10 6172 days 1%
Lynn Maguire 10/10 6173 days 1%
catdonjaime 9/10 6180 days 1%
carsteng 9/10 6181 days 1%
Artur D 9/10 6189 days 1%
Melanie Bielefeld 10/10 6189 days 1%
Douglas Beresford 9/10 6189 days 1%
Wolfgang Dittrich 10/10 6197 days 1%
Terry J 7/10 6197 days 1%
Chris Bulman 10/10 6198 days 1%
Alan Riley 10/10 6199 days 1%
Kathrin Thomas 10/10 6199 days 1%
Peattie 10/10 6199 days 1%
Shane and Kate Wilkinson 10/10 6209 days 1%
chessum 9/10 6217 days 1%
Anna 8/10 6217 days 1%
Evan 9/10 6248 days 1%
Suzanne 10/10 6248 days 1%
Debs NZ 10/10 6248 days 1%
bondd 9/10 6296 days 1%
brianp 10/10 6303 days 1%
andriesk 8/10 6313 days 1%
steph_m 8/10 6401 days 1%
Amy_B 3/10 6415 days 1%
TillE412 10/10 6415 days 1%
MiepS 8/10 6419 days 1%
SSheil 10/10 6419 days 1%
DirkGermany 10/10 6426 days 1%
ginekek 10/10 6431 days 1%
rosil 7/10 6431 days 1%
DC Melbourne 9/10 6434 days 1%
Martina Bumiller 7/10 6436 days 1%
Barry Treve 10/10 6438 days 1%
JanetM 10/10 6443 days 1%
JanW 7/10 6443 days 1%
Rissmann 10/10 6447 days 1%
Benzedi 10/10 6449 days 1%
BrunoG 7/10 6449 days 1%
Barry Smith 7/10 6451 days 1%
Johannes & Jopke Fokkema 8/10 6451 days 1%
Francesca Sabat 10/10 6453 days 1%
Steve 9/10 6465 days 1%
winter_uk 10/10 6474 days 1%
Bronwyn 9/10 6475 days 1%
purplekat99 10/10 6552 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.