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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.07%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 285 days 100%
Mike Fricker 10/10 650 days 80%
Kumar 10/10 1805 days 5%
Richard Clapton 9/10 2355 days 4%
Mike Fricker 10/10 2659 days 4%
Melinda Pyke 10/10 2689 days 3%
Katrina 7/10 2962 days 3%
Romy de Boer 9/10 2988 days 3%
Jan Christoph 10/10 2990 days 3%
Shan 9/10 2992 days 3%
Hannibal Winther 9/10 2998 days 3%
Y Atkinson 10/10 3241 days 2%
Fredrik Lundberg 10/10 3249 days 2%
Michelle Ryan 7/10 3253 days 2%
Jocelyn Booy 10/10 3269 days 2%
Myriam Ackermann 9/10 3271 days 2%
Kevin Schlaarz 10/10 3275 days 2%
Leif Marienlund 9/10 3281 days 2%
Danielle 9/10 3286 days 2%
Emma Millett 8/10 3288 days 2%
Marjolen Klomphaler 8/10 3290 days 2%
Cornelia Timm 9/10 3290 days 2%
Filipe Santos 7/10 3317 days 2%
Marc Sanivan 8/10 3319 days 2%
Manu Liberta 10/10 3326 days 2%
Theresa Slaghekke 9/10 3329 days 2%
Patrick 9/10 3329 days 2%
Lieke vol Velde 7/10 3330 days 2%
Olde Vogel 7/10 3330 days 2%
Anouk Goemans 8/10 3332 days 2%
Alicia Speisekorn-Gil 9/10 3333 days 2%
Yee How 9/10 3334 days 2%
Joanne Woo 10/10 3334 days 2%
Anthony Terry 9/10 3335 days 2%
Susanne 8/10 3335 days 2%
Nicole Joersen 9/10 3336 days 2%
Matthus Groem 7/10 3336 days 2%
Jannika Cao 8/10 3339 days 2%
Pierre Landenne 10/10 3339 days 2%
Maarten 6/10 3339 days 2%
Luke 8/10 3342 days 2%
Sherrie Fox 7/10 3342 days 2%
Caroline Coudray 10/10 3343 days 2%
Cyril 8/10 3343 days 2%
Ramon Corbett 8/10 3352 days 2%
Pedro Cordeiru 9/10 3355 days 2%
Kirsty Smith 10/10 3359 days 2%
victor diego 9/10 3360 days 2%
Xavier 8/10 3362 days 2%
Viki Kent 10/10 3363 days 2%
Ross D 10/10 3363 days 2%
Bobbie Jones 8/10 3365 days 2%
Lea Celerier 10/10 3368 days 2%
Hazel Norman 10/10 3368 days 2%
Diego Casanova 9/10 3368 days 2%
Timothy Delaney 9/10 3532 days 2%
Jorg Muller 6/10 3570 days 1%
Wolfgang Ellenrieder 9/10 3577 days 2%
Jeremy Billy 9/10 3577 days 2%
Jean-Pierre Guillon 10/10 3577 days 2%
Matthiew Rey 5/10 3581 days 1%
Rebecca Grant 9/10 3585 days 2%
Jeff Barth 8/10 3585 days 2%
Constantin Goldberg 5/10 3585 days 1%
Gesa 5/10 3589 days 1%
Alvaro Rodriguez 8/10 3589 days 2%
Kirsten Helsgaun 9/10 3590 days 2%
Navina 9/10 3592 days 2%
Jael Disanto 10/10 3592 days 2%
Nico Neubauer 7/10 3593 days 1%
Bob Treitman 9/10 3594 days 2%
Helena 6/10 3595 days 1%
Lærke Hagelskjær 10/10 3595 days 2%
Clotilde Graziani 8/10 3600 days 2%
Rieke 10/10 3601 days 2%
Stephan Ophelders 7/10 3602 days 1%
S Black 10/10 3602 days 2%
Gae Saevane 7/10 3603 days 1%
Steve Barnwell 8/10 3603 days 2%
Kathi 10/10 3611 days 2%
Sandra 9/10 3613 days 2%
Lothen 10/10 3614 days 2%
Paul and Astrid 9/10 3615 days 2%
Chris 8/10 3621 days 2%
Pernilla Therkildsen 10/10 3627 days 2%
Karina Therkildsen 10/10 3627 days 2%
Felicity Fay 9/10 3631 days 2%
Dylan Scott 7/10 3636 days 1%
Audrey and Max 9/10 3645 days 1%
Brandon Patton 10/10 3645 days 2%
Ian Hortop 10/10 3647 days 2%
Matthew Hallowell 9/10 3649 days 1%
Wirth Pascal 4/10 3651 days 1%
Stefanie Giese 7/10 3652 days 1%
Stephan 9/10 3674 days 1%
Martin Bakker 9/10 3681 days 1%
Kelsey Austin 7/10 3683 days 1%
Ronja and Lena 10/10 3686 days 1%
Falko 9/10 3697 days 1%
Judy Rafferty 10/10 3720 days 1%
Ahmed Mohsen Aly 7/10 3723 days 1%
Dianne van der Wal 8/10 3830 days 1%
Sofie Jebsen 10/10 3958 days 1%
Vanessa 4/10 3959 days 1%
Ken 8/10 3959 days 1%
Jennifer Lerchbacher 9/10 3984 days 1%
Jurgen Moors 5/10 3987 days 1%
Finn and Melanie Lorbeer 10/10 3990 days 1%
David McIntosh 7/10 4004 days 1%
Manuela Opprecht 10/10 4008 days 1%
Andy Jobst 10/10 4059 days 1%
techno69 9/10 4119 days 1%
Moley 10/10 4181 days 0%
Richard 9/10 4212 days 0%
Anna Grafenstein 7/10 4299 days 0%
Nikolas Gut 10/10 4301 days 0%
Michele 10/10 4303 days 0%
Jacques Revel 9/10 4304 days 0%
Charlotte 8/10 4305 days 0%
Julien Joubert-Gaillard 8/10 4306 days 0%
Claudia Hillebrand 10/10 4307 days 0%
Julian Kuemme 9/10 4309 days 0%
Andrea Sole 6/10 4309 days 0%
Patricia Erni 10/10 4312 days 0%
Robert Erni 10/10 4312 days 0%
Manuel Bleiker 10/10 4312 days 0%
Marie Toulemonde 9/10 4313 days 0%
Mark 9/10 4316 days 0%
Stefan Glock 9/10 4317 days 0%
Laure Cops 8/10 4318 days 0%
Svenja Trubenbach 9/10 4318 days 0%
Helene Andersen 10/10 4329 days 0%
Tomas Shairi 8/10 4330 days 0%
Charlotte Casey 6/10 4330 days 0%
Vanessa 7/10 4331 days 0%
Jonas Hessel 10/10 4331 days 0%
Oliver Blackmore 9/10 4333 days 0%
Austin Johns 9/10 4336 days 0%
Sarah Christman 9/10 4336 days 0%
Stina Hultberg 10/10 4338 days 0%
Alexander Zimmer 9/10 4339 days 0%
Bex Hyland 10/10 4343 days 0%
Ann-Kathrin Wacker 9/10 4345 days 0%
Lena Wacker 8/10 4345 days 0%
Laura Metz 10/10 4347 days 0%
Hubertus Thost 10/10 4347 days 0%
Mirjam Betschart 10/10 4348 days 0%
Julie Robinson 4/10 4349 days 0%
Marion Busch 9/10 4349 days 0%
Glyn and Karen Farlow 10/10 4350 days 0%
Manuela Michelbach 8/10 4351 days 0%
Marius Hoffmann 9/10 4351 days 0%
Libby 9/10 4355 days 0%
Xavier 9/10 4355 days 0%
Luca Maria Willensrock 7/10 4356 days 0%
Sybille Willenbrock 10/10 4356 days 0%
Colin Billington 10/10 4356 days 0%
Ene Pold 10/10 4356 days 0%
Alex Sheldon 8/10 4359 days 0%
Bjoern 10/10 4361 days 0%
Viola 8/10 4361 days 0%
Lisbeth Sorum 7/10 4369 days 0%
Cameron Tarbotton 6/10 4369 days 0%
Andrea Hiemer 10/10 4369 days 0%
Angela Neville 10/10 4370 days 0%
Richard van den Bosch 6/10 4378 days 0%
Ina Daubenbuechel 10/10 4378 days 0%
Uta Dingebauer 9/10 4378 days 0%
Maya Bakker-deDreu 9/10 4383 days 1%
Stuart Wilson 10/10 4389 days 1%
Marine 10/10 4390 days 1%
Pioter Jurkowski 10/10 4393 days 1%
Emeline Dupre 10/10 4394 days 1%
Elizabeth 7/10 4395 days 1%
Jesse Farrell 8/10 4402 days 1%
Kim Maertens 9/10 4403 days 1%
Ariadna & Omer 6/10 4424 days 1%
Steve Warren 9/10 4485 days 1%
Azteca 10/10 4577 days 1%
hendrik king 9/10 4607 days 1%
Elizabeth Stenhouse 6/10 4668 days 1%
Christian Schumacher 10/10 4678 days 1%
Andreas Jarvel 7/10 4682 days 1%
Trine Ellegaard 7/10 4682 days 1%
Marla Fogh 7/10 4682 days 1%
Pete Wilson 9/10 4685 days 1%
Stientje van den Heuvel 8/10 4685 days 1%
Jiri van Straelper 9/10 4686 days 1%
Lea Scheuvens 9/10 4689 days 1%
Luise Fuchs 10/10 4689 days 1%
Anja S 9/10 4690 days 1%
Marcel 9/10 4692 days 1%
Wendy Hawkins 8/10 4694 days 1%
Roger Hawkins 9/10 4694 days 1%
Helen Dean 8/10 4699 days 1%
Lorna and Seb 10/10 4702 days 1%
Fernando Martin 8/10 4706 days 1%
Stefan AuRich 8/10 4707 days 1%
Jim 8/10 4710 days 1%
Enna Keet 8/10 4711 days 1%
Wendy Ward 10/10 4715 days 1%
Willem de Jong 10/10 4720 days 1%
John and Chris Creese 10/10 4722 days 1%
Sebastian and Peter Beate 10/10 4722 days 1%
Michal Maly 9/10 4725 days 1%
Hanneke P 9/10 4758 days 1%
Liam Day 9/10 4775 days 1%
M Booty 10/10 4776 days 1%
Andrea Wollmann 9/10 4776 days 1%
Jan 9/10 4777 days 1%
Lydia Holleman 8/10 4780 days 1%
Urs Kloter 9/10 4780 days 1%
Annie 10/10 4782 days 1%
John 10/10 4782 days 1%
Frans Derks 8/10 4782 days 1%
Abby Rushmer 8/10 4788 days 1%
Dio 8/10 4791 days 1%
Innes Martin 6/10 4793 days 1%
Auger 10/10 4796 days 1%
Auger 10/10 4796 days 1%
Alex Laidlaw 10/10 4796 days 1%
Oliver Kalmbach 9/10 4798 days 1%
Steve and Therese Dunne 8/10 4801 days 1%
Meryem Buchwitz 9/10 4802 days 1%
ORfam 8/10 4819 days 1%
Loesje 8/10 4880 days 1%
Travelgirl1274 10/10 4942 days 1%
Stuart Arrol 10/10 5029 days 1%
Green UK 9/10 5045 days 1%
Sally Gordie 10/10 5051 days 1%
Evelyn Mackie 10/10 5057 days 1%
Matthias Angela 9/10 5058 days 1%
M Robinson 10/10 5060 days 1%
Stephanie Spurr 8/10 5060 days 1%
J Jmal 10/10 5060 days 1%
Roy Barton 9/10 5061 days 1%
Tinne Cis 6/10 5061 days 1%
Fritschi 10/10 5066 days 1%
Lucy Duffy 10/10 5067 days 1%
Daniel Patricia 9/10 5067 days 1%
Fries 10/10 5073 days 1%
Rick Moth 9/10 5073 days 1%
Ian Bailey 10/10 5073 days 1%
Howell Davies 9/10 5073 days 1%
Baas 8/10 5073 days 1%
Gillian Rowe 10/10 5074 days 1%
Josef 9/10 5074 days 1%
Michael & Janet 9/10 5074 days 1%
Stam 8/10 5075 days 1%
Dieter Mangold 8/10 5076 days 1%
Eric Lombaard 10/10 5076 days 1%
Beat Kindler 9/10 5076 days 1%
Sabine & Stefan 10/10 5077 days 1%
Tadej Ferjan 9/10 5078 days 1%
Simon Fry 7/10 5078 days 1%
Cindy & Glen Kerunsky 10/10 5080 days 1%
Rainer Schnell 10/10 5085 days 1%
Steve Goodyear 8/10 5085 days 1%
Paul & Michelle Harmer 9/10 5086 days 1%
Clemens 8/10 5086 days 1%
Brian Frost 10/10 5087 days 1%
Marco Scheiber 9/10 5087 days 1%
Rocco Christian 8/10 5087 days 1%
Louis Smit 8/10 5088 days 1%
Jessica Lane 3/10 5090 days 1%
Carel 9/10 5090 days 1%
Tom Connis 10/10 5092 days 1%
Barrie Corless 8/10 5092 days 1%
pauls1892 10/10 5093 days 1%
Dean 8/10 5139 days 1%
Steve & Maggie 9/10 5156 days 1%
Dirk Faupel 9/10 5159 days 1%
Dirk Faupel 9/10 5159 days 1%
deJong 8/10 5159 days 1%
Ross Cooke 10/10 5162 days 1%
Gerard Crothers 10/10 5162 days 1%
Moniek Roelots 9/10 5162 days 1%
Sebastian 9/10 5164 days 1%
Christoph 10/10 5164 days 1%
Josh 9/10 5167 days 1%
Ray Coombe 10/10 5167 days 1%
Powerfamily 10/10 5308 days 1%
G Tulloch 9/10 5393 days 1%
Stephen Hunt 4/10 5395 days 1%
raceytracey 10/10 5399 days 1%
AJ van Pelt 10/10 5407 days 1%
Prideaux 10/10 5409 days 1%
John & Lorraine 8/10 5409 days 1%
Stefan Schmitz 8/10 5412 days 1%
Mr & Mrs Palmer 9/10 5416 days 1%
Oppenoorth 9/10 5418 days 1%
bryfrance 10/10 5420 days 1%
Steve & Pearl Baker 10/10 5420 days 1%
Jim & Rebecca 10/10 5422 days 1%
Tricia Goggin 9/10 5422 days 1%
Juerg & Denise Zuesli 10/10 5423 days 1%
K Dahmer 10/10 5423 days 1%
Chris & Anne Pearson 10/10 5424 days 1%
Gerstmann 10/10 5424 days 1%
Stephen Shearer 10/10 5427 days 1%
Zuur 9/10 5427 days 1%
Kai Eppink 8/10 5428 days 1%
Martin 10/10 5428 days 1%
Julia 10/10 5428 days 1%
Elise van Haastert 8/10 5429 days 1%
katjarege 9/10 5430 days 1%
Iko 9/10 5430 days 1%
Zenager 10/10 5431 days 1%
Ini & Cees 8/10 5432 days 1%
Kasten 10/10 5432 days 1%
Manu & Gabi 10/10 5435 days 1%
Rachel Gerrand 7/10 5435 days 1%
Chris Darlington 9/10 5438 days 1%
Thomas Reidinger 9/10 5444 days 1%
David Heads 8/10 5445 days 1%
Jennie McIver 6/10 5445 days 1%
Bahner 10/10 5446 days 1%
Marieke and Bert-Jan 9/10 5446 days 1%
Andy Martin 10/10 5447 days 1%
Nick Secker 8/10 5448 days 1%
Robert Cox 10/10 5449 days 1%
Ross Hughes 8/10 5449 days 1%
Glenn 10/10 5449 days 1%
Mike and Alice Powner 9/10 5449 days 1%
Julia 9/10 5450 days 1%
Webster 10/10 5451 days 1%
Dan Aldridge 8/10 5451 days 1%
Barbara 10/10 5451 days 1%
Robert Haidt 8/10 5451 days 1%
Gordon Daniels 8/10 5453 days 1%
Jane Hancock 8/10 5453 days 1%
Kay and Colin Yendole 10/10 5454 days 1%
Wijnhoven 10/10 5455 days 1%
Emma Wilkinson 9/10 5457 days 1%
Bruce & Bonnie Childs 8/10 5457 days 1%
Doris Neuber 10/10 5457 days 1%
Grada Anderson 10/10 5458 days 1%
Christian Foerster 10/10 5458 days 1%
Rissa W 10/10 5458 days 1%
dollimyxture 10/10 5489 days 1%
antrobdozer 10/10 5642 days 1%
Peter Aerborg 9/10 5731 days 1%
Phineas Smith-Fox 10/10 5731 days 1%
BelindaT 10/10 5742 days 1%
nuwee 9/10 5764 days 1%
saraswitzer 10/10 5764 days 1%
Quin 9/10 5764 days 1%
Don & Geraldine 9/10 5770 days 1%
Corine van Been 7/10 5777 days 1%
Kevin F 10/10 5777 days 1%
Brigitta Reil 9/10 5779 days 1%
Russ Turner 8/10 5781 days 1%
Keita-Karen Buchanan 10/10 5781 days 1%
Bowness 9/10 5782 days 1%
Margie Sammons 10/10 5783 days 1%
Jvjm Family 9/10 5783 days 1%
Ingrid Zell 8/10 5786 days 1%
Tom Bos 8/10 5790 days 1%
P.C Kool 9/10 5790 days 1%
Ian Watson 10/10 5796 days 1%
Main 10/10 5796 days 1%
Giaque 9/10 5801 days 1%
Yssel de Schepper 8/10 5801 days 1%
Claudia 10/10 5802 days 1%
Sheila Morgan 10/10 5804 days 1%
Harm Kraai 10/10 5804 days 1%
Marsden 10/10 5804 days 1%
Robertson 9/10 5805 days 1%
Wilbert Germ 10/10 5808 days 1%
Sue 10/10 5808 days 1%
Ronny 9/10 5809 days 1%
David Valentine 9/10 5817 days 1%
Birgit Haver 10/10 5817 days 1%
Ake Erlandsson 10/10 5819 days 1%
Nadine Schaee 10/10 5820 days 1%
Terry Phillips 8/10 5820 days 1%
Jeremy & Sarah Rind 10/10 5822 days 1%
Kevin and Teresa 8/10 5823 days 1%
S Luis Van Oler 9/10 5828 days 1%
Jess Mill 10/10 5829 days 1%
Samantha Piekuta 8/10 5832 days 1%
Annemiek and Rianne 10/10 5836 days 1%
John J 9/10 5837 days 1%
E.M. Prideaux 9/10 5837 days 1%
Stevens Frans 7/10 5840 days 1%
Bartlett nz 10/10 5840 days 1%
Sally Hall 8/10 5843 days 1%
Susi Schoetzler 8/10 5843 days 1%
Chung Family 10/10 5843 days 1%
marcusba 9/10 5866 days 1%
sophiep 9/10 5869 days 1%
marylus 10/10 5869 days 1%
Mike 7/10 5869 days 1%
joannaw 9/10 5870 days 1%
niekv 9/10 5870 days 1%
Linda Coats 10/10 5870 days 1%
Lynn Maguire 10/10 5871 days 1%
catdonjaime 9/10 5878 days 1%
carsteng 9/10 5879 days 1%
Artur D 9/10 5887 days 1%
Melanie Bielefeld 10/10 5887 days 1%
Douglas Beresford 9/10 5887 days 1%
Wolfgang Dittrich 10/10 5895 days 1%
Terry J 7/10 5895 days 1%
Chris Bulman 10/10 5896 days 1%
Alan Riley 10/10 5897 days 1%
Kathrin Thomas 10/10 5897 days 1%
Peattie 10/10 5897 days 1%
Shane and Kate Wilkinson 10/10 5907 days 1%
chessum 9/10 5915 days 1%
Anna 8/10 5915 days 1%
Evan 9/10 5946 days 1%
Suzanne 10/10 5946 days 1%
Debs NZ 10/10 5946 days 1%
bondd 9/10 5994 days 1%
brianp 10/10 6001 days 1%
andriesk 8/10 6011 days 1%
steph_m 8/10 6099 days 1%
Amy_B 3/10 6113 days 1%
TillE412 10/10 6113 days 1%
MiepS 8/10 6117 days 1%
SSheil 10/10 6117 days 1%
DirkGermany 10/10 6124 days 1%
ginekek 10/10 6129 days 1%
rosil 7/10 6129 days 1%
DC Melbourne 9/10 6132 days 1%
Martina Bumiller 7/10 6134 days 1%
Barry Treve 10/10 6136 days 1%
JanetM 10/10 6141 days 1%
JanW 7/10 6141 days 1%
Rissmann 10/10 6145 days 1%
Benzedi 10/10 6147 days 1%
BrunoG 7/10 6147 days 1%
Barry Smith 7/10 6149 days 1%
Johannes & Jopke Fokkema 8/10 6149 days 1%
Francesca Sabat 10/10 6151 days 1%
Steve 9/10 6163 days 1%
winter_uk 10/10 6172 days 1%
Bronwyn 9/10 6173 days 1%
purplekat99 10/10 6250 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.74% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.