Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 567 days 100%
Mike Fricker 10/10 932 days 62%
Kumar 10/10 2087 days 5%
Richard Clapton 9/10 2637 days 4%
Mike Fricker 10/10 2941 days 3%
Melinda Pyke 10/10 2971 days 3%
Katrina 7/10 3245 days 2%
Romy de Boer 9/10 3270 days 3%
Jan Christoph 10/10 3272 days 3%
Shan 9/10 3274 days 3%
Hannibal Winther 9/10 3280 days 3%
Y Atkinson 10/10 3523 days 2%
Fredrik Lundberg 10/10 3531 days 2%
Michelle Ryan 7/10 3535 days 2%
Jocelyn Booy 10/10 3551 days 2%
Myriam Ackermann 9/10 3553 days 2%
Kevin Schlaarz 10/10 3557 days 2%
Leif Marienlund 9/10 3563 days 2%
Danielle 9/10 3568 days 2%
Emma Millett 8/10 3570 days 2%
Marjolen Klomphaler 8/10 3572 days 2%
Cornelia Timm 9/10 3572 days 2%
Filipe Santos 7/10 3599 days 2%
Marc Sanivan 8/10 3601 days 2%
Manu Liberta 10/10 3608 days 2%
Theresa Slaghekke 9/10 3611 days 2%
Patrick 9/10 3611 days 2%
Lieke vol Velde 7/10 3612 days 2%
Olde Vogel 7/10 3612 days 2%
Anouk Goemans 8/10 3614 days 2%
Alicia Speisekorn-Gil 9/10 3615 days 2%
Yee How 9/10 3616 days 2%
Joanne Woo 10/10 3616 days 2%
Anthony Terry 9/10 3617 days 2%
Susanne 8/10 3617 days 2%
Nicole Joersen 9/10 3618 days 2%
Matthus Groem 7/10 3618 days 2%
Jannika Cao 8/10 3621 days 2%
Pierre Landenne 10/10 3621 days 2%
Maarten 6/10 3621 days 1%
Luke 8/10 3624 days 2%
Sherrie Fox 7/10 3624 days 2%
Caroline Coudray 10/10 3625 days 2%
Cyril 8/10 3625 days 2%
Ramon Corbett 8/10 3634 days 2%
Pedro Cordeiru 9/10 3637 days 2%
Kirsty Smith 10/10 3641 days 2%
victor diego 9/10 3642 days 2%
Xavier 8/10 3644 days 2%
Viki Kent 10/10 3645 days 2%
Ross D 10/10 3645 days 2%
Bobbie Jones 8/10 3647 days 2%
Lea Celerier 10/10 3650 days 2%
Hazel Norman 10/10 3650 days 2%
Diego Casanova 9/10 3650 days 2%
Timothy Delaney 9/10 3814 days 1%
Jorg Muller 6/10 3852 days 1%
Wolfgang Ellenrieder 9/10 3859 days 1%
Jeremy Billy 9/10 3859 days 1%
Jean-Pierre Guillon 10/10 3859 days 1%
Matthiew Rey 5/10 3863 days 1%
Rebecca Grant 9/10 3867 days 1%
Jeff Barth 8/10 3867 days 1%
Constantin Goldberg 5/10 3867 days 1%
Gesa 5/10 3871 days 1%
Alvaro Rodriguez 8/10 3871 days 1%
Kirsten Helsgaun 9/10 3872 days 1%
Navina 9/10 3874 days 1%
Jael Disanto 10/10 3874 days 1%
Nico Neubauer 7/10 3875 days 1%
Bob Treitman 9/10 3876 days 1%
Helena 6/10 3877 days 1%
Lærke Hagelskjær 10/10 3877 days 1%
Clotilde Graziani 8/10 3882 days 1%
Rieke 10/10 3883 days 1%
Stephan Ophelders 7/10 3884 days 1%
S Black 10/10 3885 days 1%
Gae Saevane 7/10 3885 days 1%
Steve Barnwell 8/10 3885 days 1%
Kathi 10/10 3893 days 1%
Sandra 9/10 3895 days 1%
Lothen 10/10 3896 days 1%
Paul and Astrid 9/10 3897 days 1%
Chris 8/10 3903 days 1%
Pernilla Therkildsen 10/10 3909 days 1%
Karina Therkildsen 10/10 3909 days 1%
Felicity Fay 9/10 3913 days 1%
Dylan Scott 7/10 3918 days 1%
Audrey and Max 9/10 3927 days 1%
Brandon Patton 10/10 3927 days 1%
Ian Hortop 10/10 3929 days 1%
Matthew Hallowell 9/10 3931 days 1%
Wirth Pascal 4/10 3933 days 1%
Stefanie Giese 7/10 3934 days 1%
Stephan 9/10 3956 days 1%
Martin Bakker 9/10 3963 days 1%
Kelsey Austin 7/10 3965 days 1%
Ronja and Lena 10/10 3968 days 1%
Falko 9/10 3979 days 1%
Judy Rafferty 10/10 4002 days 1%
Ahmed Mohsen Aly 7/10 4005 days 1%
Dianne van der Wal 8/10 4112 days 1%
Sofie Jebsen 10/10 4240 days 0%
Vanessa 4/10 4241 days 0%
Ken 8/10 4241 days 0%
Jennifer Lerchbacher 9/10 4266 days 0%
Jurgen Moors 5/10 4269 days 0%
Finn and Melanie Lorbeer 10/10 4272 days 0%
David McIntosh 7/10 4286 days 0%
Manuela Opprecht 10/10 4290 days 0%
Andy Jobst 10/10 4341 days 0%
techno69 9/10 4402 days 1%
Moley 10/10 4463 days 1%
Richard 9/10 4494 days 1%
Anna Grafenstein 7/10 4581 days 1%
Nikolas Gut 10/10 4583 days 1%
Michele 10/10 4585 days 1%
Jacques Revel 9/10 4586 days 1%
Charlotte 8/10 4587 days 1%
Julien Joubert-Gaillard 8/10 4588 days 1%
Claudia Hillebrand 10/10 4589 days 1%
Julian Kuemme 9/10 4591 days 1%
Andrea Sole 6/10 4591 days 1%
Patricia Erni 10/10 4594 days 1%
Robert Erni 10/10 4594 days 1%
Manuel Bleiker 10/10 4594 days 1%
Marie Toulemonde 9/10 4595 days 1%
Mark 9/10 4598 days 1%
Stefan Glock 9/10 4599 days 1%
Laure Cops 8/10 4600 days 1%
Svenja Trubenbach 9/10 4600 days 1%
Helene Andersen 10/10 4611 days 1%
Tomas Shairi 8/10 4612 days 1%
Charlotte Casey 6/10 4612 days 1%
Vanessa 7/10 4613 days 1%
Jonas Hessel 10/10 4613 days 1%
Oliver Blackmore 9/10 4615 days 1%
Austin Johns 9/10 4618 days 1%
Sarah Christman 9/10 4618 days 1%
Stina Hultberg 10/10 4620 days 1%
Alexander Zimmer 9/10 4621 days 1%
Bex Hyland 10/10 4625 days 1%
Ann-Kathrin Wacker 9/10 4627 days 1%
Lena Wacker 8/10 4627 days 1%
Laura Metz 10/10 4629 days 1%
Hubertus Thost 10/10 4629 days 1%
Mirjam Betschart 10/10 4630 days 1%
Julie Robinson 4/10 4631 days 1%
Marion Busch 9/10 4631 days 1%
Glyn and Karen Farlow 10/10 4632 days 1%
Manuela Michelbach 8/10 4633 days 1%
Marius Hoffmann 9/10 4633 days 1%
Libby 9/10 4637 days 1%
Xavier 9/10 4637 days 1%
Luca Maria Willensrock 7/10 4638 days 1%
Sybille Willenbrock 10/10 4638 days 1%
Colin Billington 10/10 4638 days 1%
Ene Pold 10/10 4638 days 1%
Alex Sheldon 8/10 4641 days 1%
Bjoern 10/10 4643 days 1%
Viola 8/10 4643 days 1%
Lisbeth Sorum 7/10 4651 days 1%
Cameron Tarbotton 6/10 4651 days 1%
Andrea Hiemer 10/10 4651 days 1%
Angela Neville 10/10 4652 days 1%
Richard van den Bosch 6/10 4660 days 1%
Ina Daubenbuechel 10/10 4660 days 1%
Uta Dingebauer 9/10 4660 days 1%
Maya Bakker-deDreu 9/10 4665 days 1%
Stuart Wilson 10/10 4671 days 1%
Marine 10/10 4672 days 1%
Pioter Jurkowski 10/10 4675 days 1%
Emeline Dupre 10/10 4676 days 1%
Elizabeth 7/10 4677 days 1%
Jesse Farrell 8/10 4684 days 1%
Kim Maertens 9/10 4685 days 1%
Ariadna & Omer 6/10 4706 days 1%
Steve Warren 9/10 4767 days 1%
Azteca 10/10 4859 days 1%
hendrik king 9/10 4889 days 1%
Elizabeth Stenhouse 6/10 4950 days 1%
Christian Schumacher 10/10 4960 days 1%
Andreas Jarvel 7/10 4964 days 1%
Trine Ellegaard 7/10 4964 days 1%
Marla Fogh 7/10 4964 days 1%
Pete Wilson 9/10 4967 days 1%
Stientje van den Heuvel 8/10 4967 days 1%
Jiri van Straelper 9/10 4968 days 1%
Lea Scheuvens 9/10 4971 days 1%
Luise Fuchs 10/10 4971 days 1%
Anja S 9/10 4972 days 1%
Marcel 9/10 4974 days 1%
Wendy Hawkins 8/10 4976 days 1%
Roger Hawkins 9/10 4976 days 1%
Helen Dean 8/10 4981 days 1%
Lorna and Seb 10/10 4984 days 1%
Fernando Martin 8/10 4988 days 1%
Stefan AuRich 8/10 4989 days 1%
Jim 8/10 4992 days 1%
Enna Keet 8/10 4993 days 1%
Wendy Ward 10/10 4997 days 1%
Willem de Jong 10/10 5002 days 1%
John and Chris Creese 10/10 5004 days 1%
Sebastian and Peter Beate 10/10 5004 days 1%
Michal Maly 9/10 5007 days 1%
Hanneke P 9/10 5040 days 1%
Liam Day 9/10 5057 days 1%
M Booty 10/10 5058 days 1%
Andrea Wollmann 9/10 5058 days 1%
Jan 9/10 5059 days 1%
Lydia Holleman 8/10 5062 days 1%
Urs Kloter 9/10 5062 days 1%
Annie 10/10 5064 days 1%
John 10/10 5064 days 1%
Frans Derks 8/10 5064 days 1%
Abby Rushmer 8/10 5070 days 1%
Dio 8/10 5073 days 1%
Innes Martin 6/10 5075 days 1%
Auger 10/10 5078 days 1%
Auger 10/10 5078 days 1%
Alex Laidlaw 10/10 5078 days 1%
Oliver Kalmbach 9/10 5080 days 1%
Steve and Therese Dunne 8/10 5083 days 1%
Meryem Buchwitz 9/10 5084 days 1%
ORfam 8/10 5101 days 1%
Loesje 8/10 5162 days 1%
Travelgirl1274 10/10 5224 days 1%
Stuart Arrol 10/10 5311 days 1%
Green UK 9/10 5327 days 1%
Sally Gordie 10/10 5333 days 1%
Evelyn Mackie 10/10 5339 days 1%
Matthias Angela 9/10 5340 days 1%
M Robinson 10/10 5342 days 1%
Stephanie Spurr 8/10 5342 days 1%
J Jmal 10/10 5342 days 1%
Roy Barton 9/10 5343 days 1%
Tinne Cis 6/10 5343 days 1%
Fritschi 10/10 5348 days 1%
Lucy Duffy 10/10 5349 days 1%
Daniel Patricia 9/10 5349 days 1%
Fries 10/10 5355 days 1%
Rick Moth 9/10 5355 days 1%
Ian Bailey 10/10 5355 days 1%
Howell Davies 9/10 5355 days 1%
Baas 8/10 5355 days 1%
Gillian Rowe 10/10 5356 days 1%
Josef 9/10 5356 days 1%
Michael & Janet 9/10 5356 days 1%
Stam 8/10 5357 days 1%
Dieter Mangold 8/10 5358 days 1%
Eric Lombaard 10/10 5358 days 1%
Beat Kindler 9/10 5358 days 1%
Sabine & Stefan 10/10 5359 days 1%
Tadej Ferjan 9/10 5360 days 1%
Simon Fry 7/10 5360 days 1%
Cindy & Glen Kerunsky 10/10 5362 days 1%
Rainer Schnell 10/10 5367 days 1%
Steve Goodyear 8/10 5367 days 1%
Paul & Michelle Harmer 9/10 5368 days 1%
Clemens 8/10 5368 days 1%
Brian Frost 10/10 5369 days 1%
Marco Scheiber 9/10 5369 days 1%
Rocco Christian 8/10 5369 days 1%
Louis Smit 8/10 5370 days 1%
Jessica Lane 3/10 5372 days 1%
Carel 9/10 5372 days 1%
Tom Connis 10/10 5374 days 1%
Barrie Corless 8/10 5374 days 1%
pauls1892 10/10 5375 days 1%
Dean 8/10 5421 days 1%
Steve & Maggie 9/10 5438 days 1%
Dirk Faupel 9/10 5441 days 1%
Dirk Faupel 9/10 5441 days 1%
deJong 8/10 5441 days 1%
Ross Cooke 10/10 5444 days 1%
Gerard Crothers 10/10 5444 days 1%
Moniek Roelots 9/10 5444 days 1%
Sebastian 9/10 5446 days 1%
Christoph 10/10 5446 days 1%
Josh 9/10 5449 days 1%
Ray Coombe 10/10 5449 days 1%
Powerfamily 10/10 5590 days 1%
G Tulloch 9/10 5675 days 1%
Stephen Hunt 4/10 5677 days 1%
raceytracey 10/10 5681 days 1%
AJ van Pelt 10/10 5689 days 1%
Prideaux 10/10 5691 days 1%
John & Lorraine 8/10 5691 days 1%
Stefan Schmitz 8/10 5694 days 1%
Mr & Mrs Palmer 9/10 5698 days 1%
Oppenoorth 9/10 5700 days 1%
bryfrance 10/10 5702 days 1%
Steve & Pearl Baker 10/10 5702 days 1%
Jim & Rebecca 10/10 5704 days 1%
Tricia Goggin 9/10 5704 days 1%
Juerg & Denise Zuesli 10/10 5705 days 1%
K Dahmer 10/10 5705 days 1%
Chris & Anne Pearson 10/10 5706 days 1%
Gerstmann 10/10 5706 days 1%
Stephen Shearer 10/10 5709 days 1%
Zuur 9/10 5709 days 1%
Kai Eppink 8/10 5710 days 1%
Martin 10/10 5710 days 1%
Julia 10/10 5710 days 1%
Elise van Haastert 8/10 5711 days 1%
katjarege 9/10 5712 days 1%
Iko 9/10 5712 days 1%
Zenager 10/10 5713 days 1%
Ini & Cees 8/10 5714 days 1%
Kasten 10/10 5714 days 1%
Manu & Gabi 10/10 5717 days 1%
Rachel Gerrand 7/10 5717 days 1%
Chris Darlington 9/10 5720 days 1%
Thomas Reidinger 9/10 5726 days 1%
David Heads 8/10 5727 days 1%
Jennie McIver 6/10 5727 days 1%
Bahner 10/10 5728 days 1%
Marieke and Bert-Jan 9/10 5728 days 1%
Andy Martin 10/10 5729 days 1%
Nick Secker 8/10 5730 days 1%
Robert Cox 10/10 5731 days 1%
Ross Hughes 8/10 5731 days 1%
Glenn 10/10 5731 days 1%
Mike and Alice Powner 9/10 5731 days 1%
Julia 9/10 5732 days 1%
Webster 10/10 5733 days 1%
Dan Aldridge 8/10 5733 days 1%
Barbara 10/10 5733 days 1%
Robert Haidt 8/10 5733 days 1%
Gordon Daniels 8/10 5735 days 1%
Jane Hancock 8/10 5735 days 1%
Kay and Colin Yendole 10/10 5736 days 1%
Wijnhoven 10/10 5737 days 1%
Emma Wilkinson 9/10 5739 days 1%
Bruce & Bonnie Childs 8/10 5739 days 1%
Doris Neuber 10/10 5739 days 1%
Grada Anderson 10/10 5740 days 1%
Christian Foerster 10/10 5740 days 1%
Rissa W 10/10 5740 days 1%
dollimyxture 10/10 5771 days 1%
antrobdozer 10/10 5924 days 1%
Peter Aerborg 9/10 6013 days 1%
Phineas Smith-Fox 10/10 6013 days 1%
BelindaT 10/10 6024 days 1%
nuwee 9/10 6046 days 1%
saraswitzer 10/10 6046 days 1%
Quin 9/10 6046 days 1%
Don & Geraldine 9/10 6052 days 1%
Corine van Been 7/10 6059 days 1%
Kevin F 10/10 6059 days 1%
Brigitta Reil 9/10 6061 days 1%
Russ Turner 8/10 6063 days 1%
Keita-Karen Buchanan 10/10 6063 days 1%
Bowness 9/10 6064 days 1%
Margie Sammons 10/10 6065 days 1%
Jvjm Family 9/10 6065 days 1%
Ingrid Zell 8/10 6068 days 1%
Tom Bos 8/10 6072 days 1%
P.C Kool 9/10 6072 days 1%
Ian Watson 10/10 6078 days 1%
Main 10/10 6078 days 1%
Giaque 9/10 6083 days 1%
Yssel de Schepper 8/10 6083 days 1%
Claudia 10/10 6084 days 1%
Sheila Morgan 10/10 6086 days 1%
Harm Kraai 10/10 6086 days 1%
Marsden 10/10 6086 days 1%
Robertson 9/10 6087 days 1%
Wilbert Germ 10/10 6090 days 1%
Sue 10/10 6090 days 1%
Ronny 9/10 6091 days 1%
David Valentine 9/10 6099 days 1%
Birgit Haver 10/10 6099 days 1%
Ake Erlandsson 10/10 6101 days 1%
Nadine Schaee 10/10 6102 days 1%
Terry Phillips 8/10 6102 days 1%
Jeremy & Sarah Rind 10/10 6104 days 1%
Kevin and Teresa 8/10 6105 days 1%
S Luis Van Oler 9/10 6110 days 1%
Jess Mill 10/10 6111 days 1%
Samantha Piekuta 8/10 6114 days 1%
Annemiek and Rianne 10/10 6118 days 1%
John J 9/10 6119 days 1%
E.M. Prideaux 9/10 6119 days 1%
Stevens Frans 7/10 6122 days 1%
Bartlett nz 10/10 6122 days 1%
Sally Hall 8/10 6125 days 1%
Susi Schoetzler 8/10 6125 days 1%
Chung Family 10/10 6125 days 1%
marcusba 9/10 6148 days 1%
sophiep 9/10 6151 days 1%
marylus 10/10 6151 days 1%
Mike 7/10 6151 days 1%
joannaw 9/10 6152 days 1%
niekv 9/10 6152 days 1%
Linda Coats 10/10 6152 days 1%
Lynn Maguire 10/10 6153 days 1%
catdonjaime 9/10 6160 days 1%
carsteng 9/10 6161 days 1%
Artur D 9/10 6169 days 1%
Melanie Bielefeld 10/10 6169 days 1%
Douglas Beresford 9/10 6169 days 1%
Wolfgang Dittrich 10/10 6177 days 1%
Terry J 7/10 6177 days 1%
Chris Bulman 10/10 6178 days 1%
Alan Riley 10/10 6179 days 1%
Kathrin Thomas 10/10 6179 days 1%
Peattie 10/10 6179 days 1%
Shane and Kate Wilkinson 10/10 6189 days 1%
chessum 9/10 6197 days 1%
Anna 8/10 6197 days 1%
Evan 9/10 6228 days 1%
Suzanne 10/10 6228 days 1%
Debs NZ 10/10 6228 days 1%
bondd 9/10 6276 days 1%
brianp 10/10 6283 days 1%
andriesk 8/10 6293 days 1%
steph_m 8/10 6381 days 1%
Amy_B 3/10 6395 days 1%
TillE412 10/10 6395 days 1%
MiepS 8/10 6399 days 1%
SSheil 10/10 6399 days 1%
DirkGermany 10/10 6406 days 1%
ginekek 10/10 6411 days 1%
rosil 7/10 6411 days 1%
DC Melbourne 9/10 6414 days 1%
Martina Bumiller 7/10 6416 days 1%
Barry Treve 10/10 6418 days 1%
JanetM 10/10 6423 days 1%
JanW 7/10 6423 days 1%
Rissmann 10/10 6427 days 1%
Benzedi 10/10 6429 days 1%
BrunoG 7/10 6429 days 1%
Barry Smith 7/10 6431 days 1%
Johannes & Jopke Fokkema 8/10 6431 days 1%
Francesca Sabat 10/10 6433 days 1%
Steve 9/10 6445 days 1%
winter_uk 10/10 6454 days 1%
Bronwyn 9/10 6455 days 1%
purplekat99 10/10 6532 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.