Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

92.06%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 229 days 100%
Mike Fricker 10/10 594 days 82%
Kumar 10/10 1749 days 5%
Richard Clapton 9/10 2299 days 4%
Mike Fricker 10/10 2603 days 4%
Melinda Pyke 10/10 2633 days 4%
Katrina 7/10 2907 days 3%
Romy de Boer 9/10 2932 days 3%
Jan Christoph 10/10 2934 days 3%
Shan 9/10 2936 days 3%
Hannibal Winther 9/10 2942 days 3%
Y Atkinson 10/10 3185 days 2%
Fredrik Lundberg 10/10 3193 days 2%
Michelle Ryan 7/10 3197 days 2%
Jocelyn Booy 10/10 3213 days 2%
Myriam Ackermann 9/10 3215 days 2%
Kevin Schlaarz 10/10 3219 days 2%
Leif Marienlund 9/10 3225 days 2%
Danielle 9/10 3230 days 2%
Emma Millett 8/10 3232 days 2%
Marjolen Klomphaler 8/10 3234 days 2%
Cornelia Timm 9/10 3234 days 2%
Filipe Santos 7/10 3261 days 2%
Marc Sanivan 8/10 3263 days 2%
Manu Liberta 10/10 3270 days 2%
Theresa Slaghekke 9/10 3273 days 2%
Patrick 9/10 3273 days 2%
Lieke vol Velde 7/10 3274 days 2%
Olde Vogel 7/10 3274 days 2%
Anouk Goemans 8/10 3276 days 2%
Alicia Speisekorn-Gil 9/10 3277 days 2%
Yee How 9/10 3278 days 2%
Joanne Woo 10/10 3278 days 2%
Anthony Terry 9/10 3279 days 2%
Susanne 8/10 3279 days 2%
Nicole Joersen 9/10 3280 days 2%
Matthus Groem 7/10 3280 days 2%
Jannika Cao 8/10 3283 days 2%
Pierre Landenne 10/10 3283 days 2%
Maarten 6/10 3283 days 2%
Luke 8/10 3286 days 2%
Sherrie Fox 7/10 3286 days 2%
Caroline Coudray 10/10 3287 days 2%
Cyril 8/10 3287 days 2%
Ramon Corbett 8/10 3296 days 2%
Pedro Cordeiru 9/10 3299 days 2%
Kirsty Smith 10/10 3303 days 2%
victor diego 9/10 3304 days 2%
Xavier 8/10 3306 days 2%
Viki Kent 10/10 3307 days 2%
Ross D 10/10 3307 days 2%
Bobbie Jones 8/10 3309 days 2%
Lea Celerier 10/10 3312 days 2%
Hazel Norman 10/10 3312 days 2%
Diego Casanova 9/10 3312 days 2%
Timothy Delaney 9/10 3476 days 2%
Jorg Muller 6/10 3514 days 1%
Wolfgang Ellenrieder 9/10 3521 days 2%
Jeremy Billy 9/10 3521 days 2%
Jean-Pierre Guillon 10/10 3521 days 2%
Matthiew Rey 5/10 3525 days 1%
Rebecca Grant 9/10 3529 days 2%
Jeff Barth 8/10 3529 days 2%
Constantin Goldberg 5/10 3529 days 1%
Gesa 5/10 3533 days 1%
Alvaro Rodriguez 8/10 3533 days 2%
Kirsten Helsgaun 9/10 3534 days 2%
Navina 9/10 3536 days 2%
Jael Disanto 10/10 3536 days 2%
Nico Neubauer 7/10 3537 days 2%
Bob Treitman 9/10 3538 days 2%
Helena 6/10 3539 days 1%
Lærke Hagelskjær 10/10 3539 days 2%
Clotilde Graziani 8/10 3544 days 2%
Rieke 10/10 3545 days 2%
Stephan Ophelders 7/10 3546 days 2%
S Black 10/10 3547 days 2%
Gae Saevane 7/10 3547 days 2%
Steve Barnwell 8/10 3547 days 2%
Kathi 10/10 3555 days 2%
Sandra 9/10 3557 days 2%
Lothen 10/10 3558 days 2%
Paul and Astrid 9/10 3559 days 2%
Chris 8/10 3565 days 2%
Pernilla Therkildsen 10/10 3571 days 2%
Karina Therkildsen 10/10 3571 days 2%
Felicity Fay 9/10 3575 days 2%
Dylan Scott 7/10 3580 days 1%
Audrey and Max 9/10 3589 days 2%
Brandon Patton 10/10 3589 days 2%
Ian Hortop 10/10 3591 days 2%
Matthew Hallowell 9/10 3593 days 2%
Wirth Pascal 4/10 3595 days 1%
Stefanie Giese 7/10 3596 days 1%
Stephan 9/10 3618 days 2%
Martin Bakker 9/10 3625 days 1%
Kelsey Austin 7/10 3627 days 1%
Ronja and Lena 10/10 3630 days 1%
Falko 9/10 3641 days 1%
Judy Rafferty 10/10 3664 days 1%
Ahmed Mohsen Aly 7/10 3667 days 1%
Dianne van der Wal 8/10 3774 days 1%
Sofie Jebsen 10/10 3902 days 1%
Vanessa 4/10 3903 days 1%
Ken 8/10 3903 days 1%
Jennifer Lerchbacher 9/10 3928 days 1%
Jurgen Moors 5/10 3931 days 1%
Finn and Melanie Lorbeer 10/10 3934 days 1%
David McIntosh 7/10 3948 days 1%
Manuela Opprecht 10/10 3952 days 1%
Andy Jobst 10/10 4003 days 1%
techno69 9/10 4064 days 1%
Moley 10/10 4125 days 0%
Richard 9/10 4156 days 0%
Anna Grafenstein 7/10 4243 days 0%
Nikolas Gut 10/10 4245 days 0%
Michele 10/10 4247 days 0%
Jacques Revel 9/10 4248 days 0%
Charlotte 8/10 4249 days 0%
Julien Joubert-Gaillard 8/10 4250 days 0%
Claudia Hillebrand 10/10 4251 days 0%
Julian Kuemme 9/10 4253 days 0%
Andrea Sole 6/10 4253 days 0%
Patricia Erni 10/10 4256 days 0%
Robert Erni 10/10 4256 days 0%
Manuel Bleiker 10/10 4256 days 0%
Marie Toulemonde 9/10 4257 days 0%
Mark 9/10 4260 days 0%
Stefan Glock 9/10 4261 days 0%
Laure Cops 8/10 4262 days 0%
Svenja Trubenbach 9/10 4262 days 0%
Helene Andersen 10/10 4273 days 0%
Tomas Shairi 8/10 4274 days 0%
Charlotte Casey 6/10 4274 days 0%
Vanessa 7/10 4275 days 0%
Jonas Hessel 10/10 4275 days 0%
Oliver Blackmore 9/10 4277 days 0%
Austin Johns 9/10 4280 days 0%
Sarah Christman 9/10 4280 days 0%
Stina Hultberg 10/10 4282 days 0%
Alexander Zimmer 9/10 4283 days 0%
Bex Hyland 10/10 4287 days 0%
Ann-Kathrin Wacker 9/10 4289 days 0%
Lena Wacker 8/10 4289 days 0%
Laura Metz 10/10 4291 days 0%
Hubertus Thost 10/10 4291 days 0%
Mirjam Betschart 10/10 4292 days 0%
Julie Robinson 4/10 4293 days 0%
Marion Busch 9/10 4293 days 0%
Glyn and Karen Farlow 10/10 4294 days 0%
Manuela Michelbach 8/10 4295 days 0%
Marius Hoffmann 9/10 4295 days 0%
Libby 9/10 4299 days 0%
Xavier 9/10 4299 days 0%
Luca Maria Willensrock 7/10 4300 days 0%
Sybille Willenbrock 10/10 4300 days 0%
Colin Billington 10/10 4300 days 0%
Ene Pold 10/10 4300 days 0%
Alex Sheldon 8/10 4303 days 0%
Bjoern 10/10 4305 days 0%
Viola 8/10 4305 days 0%
Lisbeth Sorum 7/10 4313 days 0%
Cameron Tarbotton 6/10 4313 days 0%
Andrea Hiemer 10/10 4313 days 0%
Angela Neville 10/10 4314 days 0%
Richard van den Bosch 6/10 4322 days 0%
Ina Daubenbuechel 10/10 4322 days 0%
Uta Dingebauer 9/10 4322 days 0%
Maya Bakker-deDreu 9/10 4327 days 0%
Stuart Wilson 10/10 4333 days 0%
Marine 10/10 4334 days 0%
Pioter Jurkowski 10/10 4337 days 0%
Emeline Dupre 10/10 4338 days 0%
Elizabeth 7/10 4339 days 0%
Jesse Farrell 8/10 4346 days 0%
Kim Maertens 9/10 4347 days 0%
Ariadna & Omer 6/10 4368 days 0%
Steve Warren 9/10 4429 days 1%
Azteca 10/10 4521 days 1%
hendrik king 9/10 4551 days 1%
Elizabeth Stenhouse 6/10 4612 days 1%
Christian Schumacher 10/10 4622 days 1%
Andreas Jarvel 7/10 4626 days 1%
Trine Ellegaard 7/10 4626 days 1%
Marla Fogh 7/10 4626 days 1%
Pete Wilson 9/10 4629 days 1%
Stientje van den Heuvel 8/10 4629 days 1%
Jiri van Straelper 9/10 4630 days 1%
Lea Scheuvens 9/10 4633 days 1%
Luise Fuchs 10/10 4633 days 1%
Anja S 9/10 4634 days 1%
Marcel 9/10 4636 days 1%
Wendy Hawkins 8/10 4638 days 1%
Roger Hawkins 9/10 4638 days 1%
Helen Dean 8/10 4643 days 1%
Lorna and Seb 10/10 4646 days 1%
Fernando Martin 8/10 4650 days 1%
Stefan AuRich 8/10 4651 days 1%
Jim 8/10 4654 days 1%
Enna Keet 8/10 4655 days 1%
Wendy Ward 10/10 4659 days 1%
Willem de Jong 10/10 4664 days 1%
John and Chris Creese 10/10 4666 days 1%
Sebastian and Peter Beate 10/10 4666 days 1%
Michal Maly 9/10 4669 days 1%
Hanneke P 9/10 4702 days 1%
Liam Day 9/10 4719 days 1%
M Booty 10/10 4720 days 1%
Andrea Wollmann 9/10 4720 days 1%
Jan 9/10 4721 days 1%
Lydia Holleman 8/10 4724 days 1%
Urs Kloter 9/10 4724 days 1%
Annie 10/10 4726 days 1%
John 10/10 4726 days 1%
Frans Derks 8/10 4726 days 1%
Abby Rushmer 8/10 4732 days 1%
Dio 8/10 4735 days 1%
Innes Martin 6/10 4737 days 1%
Auger 10/10 4740 days 1%
Auger 10/10 4740 days 1%
Alex Laidlaw 10/10 4740 days 1%
Oliver Kalmbach 9/10 4742 days 1%
Steve and Therese Dunne 8/10 4745 days 1%
Meryem Buchwitz 9/10 4746 days 1%
ORfam 8/10 4763 days 1%
Loesje 8/10 4824 days 1%
Travelgirl1274 10/10 4886 days 1%
Stuart Arrol 10/10 4973 days 1%
Green UK 9/10 4989 days 1%
Sally Gordie 10/10 4995 days 1%
Evelyn Mackie 10/10 5001 days 1%
Matthias Angela 9/10 5002 days 1%
M Robinson 10/10 5004 days 1%
Stephanie Spurr 8/10 5004 days 1%
J Jmal 10/10 5004 days 1%
Roy Barton 9/10 5005 days 1%
Tinne Cis 6/10 5005 days 1%
Fritschi 10/10 5010 days 1%
Lucy Duffy 10/10 5011 days 1%
Daniel Patricia 9/10 5011 days 1%
Fries 10/10 5017 days 1%
Rick Moth 9/10 5017 days 1%
Ian Bailey 10/10 5017 days 1%
Howell Davies 9/10 5017 days 1%
Baas 8/10 5017 days 1%
Gillian Rowe 10/10 5018 days 1%
Josef 9/10 5018 days 1%
Michael & Janet 9/10 5018 days 1%
Stam 8/10 5019 days 1%
Dieter Mangold 8/10 5020 days 1%
Eric Lombaard 10/10 5020 days 1%
Beat Kindler 9/10 5020 days 1%
Sabine & Stefan 10/10 5021 days 1%
Tadej Ferjan 9/10 5022 days 1%
Simon Fry 7/10 5022 days 1%
Cindy & Glen Kerunsky 10/10 5024 days 1%
Rainer Schnell 10/10 5029 days 1%
Steve Goodyear 8/10 5029 days 1%
Paul & Michelle Harmer 9/10 5030 days 1%
Clemens 8/10 5030 days 1%
Brian Frost 10/10 5031 days 1%
Marco Scheiber 9/10 5031 days 1%
Rocco Christian 8/10 5031 days 1%
Louis Smit 8/10 5032 days 1%
Jessica Lane 3/10 5034 days 1%
Carel 9/10 5034 days 1%
Tom Connis 10/10 5036 days 1%
Barrie Corless 8/10 5036 days 1%
pauls1892 10/10 5037 days 1%
Dean 8/10 5083 days 1%
Steve & Maggie 9/10 5100 days 1%
Dirk Faupel 9/10 5103 days 1%
Dirk Faupel 9/10 5103 days 1%
deJong 8/10 5103 days 1%
Ross Cooke 10/10 5106 days 1%
Gerard Crothers 10/10 5106 days 1%
Moniek Roelots 9/10 5106 days 1%
Sebastian 9/10 5108 days 1%
Christoph 10/10 5108 days 1%
Josh 9/10 5111 days 1%
Ray Coombe 10/10 5111 days 1%
Powerfamily 10/10 5252 days 1%
G Tulloch 9/10 5337 days 1%
Stephen Hunt 4/10 5339 days 1%
raceytracey 10/10 5343 days 1%
AJ van Pelt 10/10 5351 days 1%
Prideaux 10/10 5353 days 1%
John & Lorraine 8/10 5353 days 1%
Stefan Schmitz 8/10 5356 days 1%
Mr & Mrs Palmer 9/10 5360 days 1%
Oppenoorth 9/10 5362 days 1%
bryfrance 10/10 5364 days 1%
Steve & Pearl Baker 10/10 5364 days 1%
Jim & Rebecca 10/10 5366 days 1%
Tricia Goggin 9/10 5366 days 1%
Juerg & Denise Zuesli 10/10 5367 days 1%
K Dahmer 10/10 5367 days 1%
Chris & Anne Pearson 10/10 5368 days 1%
Gerstmann 10/10 5368 days 1%
Stephen Shearer 10/10 5371 days 1%
Zuur 9/10 5371 days 1%
Kai Eppink 8/10 5372 days 1%
Martin 10/10 5372 days 1%
Julia 10/10 5372 days 1%
Elise van Haastert 8/10 5373 days 1%
katjarege 9/10 5374 days 1%
Iko 9/10 5374 days 1%
Zenager 10/10 5375 days 1%
Ini & Cees 8/10 5376 days 1%
Kasten 10/10 5376 days 1%
Manu & Gabi 10/10 5379 days 1%
Rachel Gerrand 7/10 5379 days 1%
Chris Darlington 9/10 5382 days 1%
Thomas Reidinger 9/10 5388 days 1%
David Heads 8/10 5389 days 1%
Jennie McIver 6/10 5389 days 1%
Bahner 10/10 5390 days 1%
Marieke and Bert-Jan 9/10 5390 days 1%
Andy Martin 10/10 5391 days 1%
Nick Secker 8/10 5392 days 1%
Robert Cox 10/10 5393 days 1%
Ross Hughes 8/10 5393 days 1%
Glenn 10/10 5393 days 1%
Mike and Alice Powner 9/10 5393 days 1%
Julia 9/10 5394 days 1%
Webster 10/10 5395 days 1%
Dan Aldridge 8/10 5395 days 1%
Barbara 10/10 5395 days 1%
Robert Haidt 8/10 5395 days 1%
Gordon Daniels 8/10 5397 days 1%
Jane Hancock 8/10 5397 days 1%
Kay and Colin Yendole 10/10 5398 days 1%
Wijnhoven 10/10 5399 days 1%
Emma Wilkinson 9/10 5401 days 1%
Bruce & Bonnie Childs 8/10 5401 days 1%
Doris Neuber 10/10 5401 days 1%
Grada Anderson 10/10 5402 days 1%
Christian Foerster 10/10 5402 days 1%
Rissa W 10/10 5402 days 1%
dollimyxture 10/10 5433 days 1%
antrobdozer 10/10 5586 days 1%
Peter Aerborg 9/10 5675 days 1%
Phineas Smith-Fox 10/10 5675 days 1%
BelindaT 10/10 5686 days 1%
nuwee 9/10 5708 days 1%
saraswitzer 10/10 5708 days 1%
Quin 9/10 5708 days 1%
Don & Geraldine 9/10 5714 days 1%
Corine van Been 7/10 5721 days 1%
Kevin F 10/10 5721 days 1%
Brigitta Reil 9/10 5723 days 1%
Russ Turner 8/10 5725 days 1%
Keita-Karen Buchanan 10/10 5725 days 1%
Bowness 9/10 5726 days 1%
Margie Sammons 10/10 5727 days 1%
Jvjm Family 9/10 5727 days 1%
Ingrid Zell 8/10 5730 days 1%
Tom Bos 8/10 5734 days 1%
P.C Kool 9/10 5734 days 1%
Ian Watson 10/10 5740 days 1%
Main 10/10 5740 days 1%
Giaque 9/10 5745 days 1%
Yssel de Schepper 8/10 5745 days 1%
Claudia 10/10 5746 days 1%
Sheila Morgan 10/10 5748 days 1%
Harm Kraai 10/10 5748 days 1%
Marsden 10/10 5748 days 1%
Robertson 9/10 5749 days 1%
Wilbert Germ 10/10 5752 days 1%
Sue 10/10 5752 days 1%
Ronny 9/10 5753 days 1%
David Valentine 9/10 5761 days 1%
Birgit Haver 10/10 5761 days 1%
Ake Erlandsson 10/10 5763 days 1%
Nadine Schaee 10/10 5764 days 1%
Terry Phillips 8/10 5764 days 1%
Jeremy & Sarah Rind 10/10 5766 days 1%
Kevin and Teresa 8/10 5767 days 1%
S Luis Van Oler 9/10 5772 days 1%
Jess Mill 10/10 5773 days 1%
Samantha Piekuta 8/10 5776 days 1%
Annemiek and Rianne 10/10 5780 days 1%
John J 9/10 5781 days 1%
E.M. Prideaux 9/10 5781 days 1%
Stevens Frans 7/10 5784 days 1%
Bartlett nz 10/10 5784 days 1%
Sally Hall 8/10 5787 days 1%
Susi Schoetzler 8/10 5787 days 1%
Chung Family 10/10 5787 days 1%
marcusba 9/10 5810 days 1%
sophiep 9/10 5813 days 1%
marylus 10/10 5813 days 1%
Mike 7/10 5813 days 1%
joannaw 9/10 5814 days 1%
niekv 9/10 5814 days 1%
Linda Coats 10/10 5814 days 1%
Lynn Maguire 10/10 5815 days 1%
catdonjaime 9/10 5822 days 1%
carsteng 9/10 5823 days 1%
Artur D 9/10 5831 days 1%
Melanie Bielefeld 10/10 5831 days 1%
Douglas Beresford 9/10 5831 days 1%
Wolfgang Dittrich 10/10 5839 days 1%
Terry J 7/10 5839 days 1%
Chris Bulman 10/10 5840 days 1%
Alan Riley 10/10 5841 days 1%
Kathrin Thomas 10/10 5841 days 1%
Peattie 10/10 5841 days 1%
Shane and Kate Wilkinson 10/10 5851 days 1%
chessum 9/10 5859 days 1%
Anna 8/10 5859 days 1%
Evan 9/10 5890 days 1%
Suzanne 10/10 5890 days 1%
Debs NZ 10/10 5890 days 1%
bondd 9/10 5938 days 1%
brianp 10/10 5945 days 1%
andriesk 8/10 5955 days 1%
steph_m 8/10 6043 days 1%
Amy_B 3/10 6057 days 1%
TillE412 10/10 6057 days 1%
MiepS 8/10 6061 days 1%
SSheil 10/10 6061 days 1%
DirkGermany 10/10 6068 days 1%
ginekek 10/10 6073 days 1%
rosil 7/10 6073 days 1%
DC Melbourne 9/10 6076 days 1%
Martina Bumiller 7/10 6078 days 1%
Barry Treve 10/10 6080 days 1%
JanetM 10/10 6085 days 1%
JanW 7/10 6085 days 1%
Rissmann 10/10 6089 days 1%
Benzedi 10/10 6091 days 1%
BrunoG 7/10 6091 days 1%
Barry Smith 7/10 6093 days 1%
Johannes & Jopke Fokkema 8/10 6093 days 1%
Francesca Sabat 10/10 6095 days 1%
Steve 9/10 6107 days 1%
winter_uk 10/10 6116 days 1%
Bronwyn 9/10 6117 days 1%
purplekat99 10/10 6194 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.74% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.