Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

439 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 441 reviews. There are 439 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 439 valid reviews:

Rating Count Percentage
10/10 174
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.70% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.70% and is based on 439 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 439 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

90.56%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 254 days 100%
Kumar 10/10 1409 days 15%
Richard Clapton 9/10 1959 days 5%
Mike Fricker 10/10 2263 days 4%
Melinda Pyke 10/10 2293 days 4%
Katrina 7/10 2566 days 3%
Romy de Boer 9/10 2592 days 4%
Jan Christoph 10/10 2594 days 4%
Shan 9/10 2596 days 4%
Hannibal Winther 9/10 2602 days 4%
Y Atkinson 10/10 2845 days 3%
Fredrik Lundberg 10/10 2853 days 3%
Michelle Ryan 7/10 2857 days 3%
Jocelyn Booy 10/10 2873 days 3%
Myriam Ackermann 9/10 2875 days 3%
Kevin Schlaarz 10/10 2879 days 3%
Leif Marienlund 9/10 2885 days 3%
Danielle 9/10 2890 days 3%
Emma Millett 8/10 2892 days 3%
Marjolen Klomphaler 8/10 2894 days 3%
Cornelia Timm 9/10 2894 days 3%
Filipe Santos 7/10 2921 days 3%
Marc Sanivan 8/10 2923 days 3%
Manu Liberta 10/10 2930 days 3%
Theresa Slaghekke 9/10 2933 days 3%
Patrick 9/10 2933 days 3%
Lieke vol Velde 7/10 2934 days 3%
Olde Vogel 7/10 2934 days 3%
Anouk Goemans 8/10 2936 days 3%
Alicia Speisekorn-Gil 9/10 2937 days 3%
Yee How 9/10 2938 days 3%
Joanne Woo 10/10 2938 days 3%
Anthony Terry 9/10 2939 days 3%
Susanne 8/10 2939 days 3%
Nicole Joersen 9/10 2940 days 3%
Matthus Groem 7/10 2940 days 3%
Jannika Cao 8/10 2943 days 3%
Pierre Landenne 10/10 2943 days 3%
Maarten 6/10 2943 days 3%
Luke 8/10 2946 days 3%
Sherrie Fox 7/10 2946 days 3%
Caroline Coudray 10/10 2947 days 3%
Cyril 8/10 2947 days 3%
Ramon Corbett 8/10 2956 days 3%
Pedro Cordeiru 9/10 2959 days 3%
Kirsty Smith 10/10 2963 days 3%
victor diego 9/10 2964 days 3%
Xavier 8/10 2966 days 3%
Viki Kent 10/10 2967 days 3%
Ross D 10/10 2967 days 3%
Bobbie Jones 8/10 2969 days 3%
Lea Celerier 10/10 2972 days 3%
Hazel Norman 10/10 2972 days 3%
Diego Casanova 9/10 2972 days 3%
Timothy Delaney 9/10 3136 days 3%
Jorg Muller 6/10 3174 days 2%
Wolfgang Ellenrieder 9/10 3181 days 2%
Jeremy Billy 9/10 3181 days 2%
Jean-Pierre Guillon 10/10 3181 days 2%
Matthiew Rey 5/10 3185 days 2%
Rebecca Grant 9/10 3189 days 2%
Jeff Barth 8/10 3189 days 2%
Constantin Goldberg 5/10 3189 days 2%
Gesa 5/10 3193 days 2%
Alvaro Rodriguez 8/10 3193 days 2%
Kirsten Helsgaun 9/10 3194 days 2%
Navina 9/10 3196 days 2%
Jael Disanto 10/10 3196 days 2%
Nico Neubauer 7/10 3197 days 2%
Bob Treitman 9/10 3198 days 2%
Helena 6/10 3199 days 2%
Lærke Hagelskjær 10/10 3199 days 2%
Clotilde Graziani 8/10 3204 days 2%
Rieke 10/10 3205 days 2%
Stephan Ophelders 7/10 3206 days 2%
S Black 10/10 3206 days 2%
Gae Saevane 7/10 3207 days 2%
Steve Barnwell 8/10 3207 days 2%
Kathi 10/10 3215 days 2%
Sandra 9/10 3217 days 2%
Lothen 10/10 3218 days 2%
Paul and Astrid 9/10 3219 days 2%
Chris 8/10 3225 days 2%
Pernilla Therkildsen 10/10 3231 days 2%
Karina Therkildsen 10/10 3231 days 2%
Felicity Fay 9/10 3235 days 2%
Dylan Scott 7/10 3240 days 2%
Audrey and Max 9/10 3249 days 2%
Brandon Patton 10/10 3249 days 2%
Ian Hortop 10/10 3251 days 2%
Matthew Hallowell 9/10 3253 days 2%
Wirth Pascal 4/10 3255 days 1%
Stefanie Giese 7/10 3256 days 2%
Stephan 9/10 3278 days 2%
Martin Bakker 9/10 3285 days 2%
Kelsey Austin 7/10 3287 days 2%
Ronja and Lena 10/10 3290 days 2%
Falko 9/10 3301 days 2%
Judy Rafferty 10/10 3324 days 2%
Ahmed Mohsen Aly 7/10 3327 days 2%
Dianne van der Wal 8/10 3434 days 2%
Sofie Jebsen 10/10 3562 days 2%
Vanessa 4/10 3563 days 1%
Ken 8/10 3563 days 2%
Jennifer Lerchbacher 9/10 3588 days 2%
Jurgen Moors 5/10 3591 days 1%
Finn and Melanie Lorbeer 10/10 3594 days 2%
David McIntosh 7/10 3608 days 1%
Manuela Opprecht 10/10 3612 days 2%
Andy Jobst 10/10 3663 days 1%
techno69 9/10 3723 days 1%
Moley 10/10 3785 days 1%
Richard 9/10 3816 days 1%
Anna Grafenstein 7/10 3903 days 1%
Nikolas Gut 10/10 3905 days 1%
Michele 10/10 3907 days 1%
Jacques Revel 9/10 3908 days 1%
Charlotte 8/10 3909 days 1%
Julien Joubert-Gaillard 8/10 3910 days 1%
Claudia Hillebrand 10/10 3911 days 1%
Julian Kuemme 9/10 3913 days 1%
Andrea Sole 6/10 3913 days 1%
Patricia Erni 10/10 3916 days 1%
Robert Erni 10/10 3916 days 1%
Manuel Bleiker 10/10 3916 days 1%
Marie Toulemonde 9/10 3917 days 1%
Mark 9/10 3920 days 1%
Stefan Glock 9/10 3921 days 1%
Laure Cops 8/10 3922 days 1%
Svenja Trubenbach 9/10 3922 days 1%
Helene Andersen 10/10 3933 days 1%
Tomas Shairi 8/10 3934 days 1%
Charlotte Casey 6/10 3934 days 1%
Vanessa 7/10 3935 days 1%
Jonas Hessel 10/10 3935 days 1%
Oliver Blackmore 9/10 3937 days 1%
Austin Johns 9/10 3940 days 1%
Sarah Christman 9/10 3940 days 1%
Stina Hultberg 10/10 3942 days 1%
Alexander Zimmer 9/10 3943 days 1%
Bex Hyland 10/10 3947 days 1%
Ann-Kathrin Wacker 9/10 3949 days 1%
Lena Wacker 8/10 3949 days 1%
Laura Metz 10/10 3951 days 1%
Hubertus Thost 10/10 3951 days 1%
Mirjam Betschart 10/10 3952 days 1%
Julie Robinson 4/10 3953 days 1%
Marion Busch 9/10 3953 days 1%
Glyn and Karen Farlow 10/10 3954 days 1%
Manuela Michelbach 8/10 3955 days 1%
Marius Hoffmann 9/10 3955 days 1%
Libby 9/10 3959 days 1%
Xavier 9/10 3959 days 1%
Luca Maria Willensrock 7/10 3960 days 1%
Sybille Willenbrock 10/10 3960 days 1%
Colin Billington 10/10 3960 days 1%
Ene Pold 10/10 3960 days 1%
Alex Sheldon 8/10 3963 days 1%
Bjoern 10/10 3965 days 1%
Viola 8/10 3965 days 1%
Lisbeth Sorum 7/10 3973 days 1%
Cameron Tarbotton 6/10 3973 days 1%
Andrea Hiemer 10/10 3973 days 1%
Angela Neville 10/10 3974 days 1%
Richard van den Bosch 6/10 3982 days 1%
Ina Daubenbuechel 10/10 3982 days 1%
Uta Dingebauer 9/10 3982 days 1%
Maya Bakker-deDreu 9/10 3987 days 1%
Stuart Wilson 10/10 3993 days 1%
Marine 10/10 3994 days 1%
Pioter Jurkowski 10/10 3997 days 1%
Emeline Dupre 10/10 3998 days 1%
Elizabeth 7/10 3999 days 1%
Jesse Farrell 8/10 4006 days 1%
Kim Maertens 9/10 4007 days 1%
Ariadna & Omer 6/10 4028 days 1%
Steve Warren 9/10 4089 days 1%
Azteca 10/10 4181 days 0%
hendrik king 9/10 4211 days 0%
Elizabeth Stenhouse 6/10 4272 days 0%
Christian Schumacher 10/10 4282 days 0%
Andreas Jarvel 7/10 4286 days 0%
Trine Ellegaard 7/10 4286 days 0%
Marla Fogh 7/10 4286 days 0%
Pete Wilson 9/10 4289 days 0%
Stientje van den Heuvel 8/10 4289 days 0%
Jiri van Straelper 9/10 4290 days 0%
Lea Scheuvens 9/10 4293 days 0%
Luise Fuchs 10/10 4293 days 0%
Anja S 9/10 4294 days 0%
Marcel 9/10 4296 days 0%
Wendy Hawkins 8/10 4298 days 0%
Roger Hawkins 9/10 4298 days 0%
Helen Dean 8/10 4303 days 0%
Lorna and Seb 10/10 4306 days 0%
Fernando Martin 8/10 4310 days 0%
Stefan AuRich 8/10 4311 days 0%
Jim 8/10 4314 days 0%
Enna Keet 8/10 4315 days 0%
Wendy Ward 10/10 4319 days 0%
Willem de Jong 10/10 4324 days 0%
John and Chris Creese 10/10 4326 days 0%
Sebastian and Peter Beate 10/10 4326 days 0%
Michal Maly 9/10 4329 days 0%
Hanneke P 9/10 4362 days 0%
Liam Day 9/10 4379 days 0%
M Booty 10/10 4380 days 1%
Andrea Wollmann 9/10 4380 days 1%
Jan 9/10 4381 days 1%
Lydia Holleman 8/10 4384 days 1%
Urs Kloter 9/10 4384 days 1%
Annie 10/10 4386 days 1%
John 10/10 4386 days 1%
Frans Derks 8/10 4386 days 1%
Abby Rushmer 8/10 4392 days 1%
Dio 8/10 4395 days 1%
Innes Martin 6/10 4397 days 1%
Auger 10/10 4400 days 1%
Auger 10/10 4400 days 1%
Alex Laidlaw 10/10 4400 days 1%
Oliver Kalmbach 9/10 4402 days 1%
Steve and Therese Dunne 8/10 4405 days 1%
Meryem Buchwitz 9/10 4406 days 1%
ORfam 8/10 4423 days 1%
Loesje 8/10 4484 days 1%
Travelgirl1274 10/10 4546 days 1%
Stuart Arrol 10/10 4633 days 1%
Green UK 9/10 4649 days 1%
Sally Gordie 10/10 4655 days 1%
Evelyn Mackie 10/10 4661 days 1%
Matthias Angela 9/10 4662 days 1%
M Robinson 10/10 4664 days 1%
Stephanie Spurr 8/10 4664 days 1%
J Jmal 10/10 4664 days 1%
Roy Barton 9/10 4665 days 1%
Tinne Cis 6/10 4665 days 1%
Fritschi 10/10 4670 days 1%
Lucy Duffy 10/10 4671 days 1%
Daniel Patricia 9/10 4671 days 1%
Fries 10/10 4677 days 1%
Rick Moth 9/10 4677 days 1%
Ian Bailey 10/10 4677 days 1%
Howell Davies 9/10 4677 days 1%
Baas 8/10 4677 days 1%
Gillian Rowe 10/10 4678 days 1%
Josef 9/10 4678 days 1%
Michael & Janet 9/10 4678 days 1%
Stam 8/10 4679 days 1%
Dieter Mangold 8/10 4680 days 1%
Eric Lombaard 10/10 4680 days 1%
Beat Kindler 9/10 4680 days 1%
Sabine & Stefan 10/10 4681 days 1%
Tadej Ferjan 9/10 4682 days 1%
Simon Fry 7/10 4682 days 1%
Cindy & Glen Kerunsky 10/10 4684 days 1%
Rainer Schnell 10/10 4689 days 1%
Steve Goodyear 8/10 4689 days 1%
Paul & Michelle Harmer 9/10 4690 days 1%
Clemens 8/10 4690 days 1%
Brian Frost 10/10 4691 days 1%
Marco Scheiber 9/10 4691 days 1%
Rocco Christian 8/10 4691 days 1%
Louis Smit 8/10 4692 days 1%
Jessica Lane 3/10 4694 days 1%
Carel 9/10 4694 days 1%
Tom Connis 10/10 4696 days 1%
Barrie Corless 8/10 4696 days 1%
pauls1892 10/10 4697 days 1%
Dean 8/10 4743 days 1%
Steve & Maggie 9/10 4760 days 1%
Dirk Faupel 9/10 4763 days 1%
Dirk Faupel 9/10 4763 days 1%
deJong 8/10 4763 days 1%
Ross Cooke 10/10 4766 days 1%
Gerard Crothers 10/10 4766 days 1%
Moniek Roelots 9/10 4766 days 1%
Sebastian 9/10 4768 days 1%
Christoph 10/10 4768 days 1%
Josh 9/10 4771 days 1%
Ray Coombe 10/10 4771 days 1%
Powerfamily 10/10 4912 days 1%
G Tulloch 9/10 4997 days 1%
Stephen Hunt 4/10 4999 days 1%
raceytracey 10/10 5003 days 1%
AJ van Pelt 10/10 5011 days 1%
Prideaux 10/10 5013 days 1%
John & Lorraine 8/10 5013 days 1%
Stefan Schmitz 8/10 5016 days 1%
Mr & Mrs Palmer 9/10 5020 days 1%
Oppenoorth 9/10 5022 days 1%
bryfrance 10/10 5024 days 1%
Steve & Pearl Baker 10/10 5024 days 1%
Jim & Rebecca 10/10 5026 days 1%
Tricia Goggin 9/10 5026 days 1%
Juerg & Denise Zuesli 10/10 5027 days 1%
K Dahmer 10/10 5027 days 1%
Chris & Anne Pearson 10/10 5028 days 1%
Gerstmann 10/10 5028 days 1%
Stephen Shearer 10/10 5031 days 1%
Zuur 9/10 5031 days 1%
Kai Eppink 8/10 5032 days 1%
Martin 10/10 5032 days 1%
Julia 10/10 5032 days 1%
Elise van Haastert 8/10 5033 days 1%
katjarege 9/10 5034 days 1%
Iko 9/10 5034 days 1%
Zenager 10/10 5035 days 1%
Ini & Cees 8/10 5036 days 1%
Kasten 10/10 5036 days 1%
Manu & Gabi 10/10 5039 days 1%
Rachel Gerrand 7/10 5039 days 1%
Chris Darlington 9/10 5042 days 1%
Thomas Reidinger 9/10 5048 days 1%
David Heads 8/10 5049 days 1%
Jennie McIver 6/10 5049 days 1%
Bahner 10/10 5050 days 1%
Marieke and Bert-Jan 9/10 5050 days 1%
Andy Martin 10/10 5051 days 1%
Nick Secker 8/10 5052 days 1%
Robert Cox 10/10 5053 days 1%
Ross Hughes 8/10 5053 days 1%
Glenn 10/10 5053 days 1%
Mike and Alice Powner 9/10 5053 days 1%
Julia 9/10 5054 days 1%
Webster 10/10 5055 days 1%
Dan Aldridge 8/10 5055 days 1%
Barbara 10/10 5055 days 1%
Robert Haidt 8/10 5055 days 1%
Gordon Daniels 8/10 5057 days 1%
Jane Hancock 8/10 5057 days 1%
Kay and Colin Yendole 10/10 5058 days 1%
Wijnhoven 10/10 5059 days 1%
Emma Wilkinson 9/10 5061 days 1%
Bruce & Bonnie Childs 8/10 5061 days 1%
Doris Neuber 10/10 5061 days 1%
Grada Anderson 10/10 5062 days 1%
Christian Foerster 10/10 5062 days 1%
Rissa W 10/10 5062 days 1%
dollimyxture 10/10 5093 days 1%
antrobdozer 10/10 5246 days 1%
Peter Aerborg 9/10 5335 days 1%
Phineas Smith-Fox 10/10 5335 days 1%
BelindaT 10/10 5346 days 1%
nuwee 9/10 5368 days 1%
saraswitzer 10/10 5368 days 1%
Quin 9/10 5368 days 1%
Don & Geraldine 9/10 5374 days 1%
Corine van Been 7/10 5381 days 1%
Kevin F 10/10 5381 days 1%
Brigitta Reil 9/10 5383 days 1%
Russ Turner 8/10 5385 days 1%
Keita-Karen Buchanan 10/10 5385 days 1%
Bowness 9/10 5386 days 1%
Margie Sammons 10/10 5387 days 1%
Jvjm Family 9/10 5387 days 1%
Ingrid Zell 8/10 5390 days 1%
Tom Bos 8/10 5394 days 1%
P.C Kool 9/10 5394 days 1%
Ian Watson 10/10 5400 days 1%
Main 10/10 5400 days 1%
Giaque 9/10 5405 days 1%
Yssel de Schepper 8/10 5405 days 1%
Claudia 10/10 5406 days 1%
Sheila Morgan 10/10 5408 days 1%
Harm Kraai 10/10 5408 days 1%
Marsden 10/10 5408 days 1%
Robertson 9/10 5409 days 1%
Wilbert Germ 10/10 5412 days 1%
Sue 10/10 5412 days 1%
Ronny 9/10 5413 days 1%
David Valentine 9/10 5421 days 1%
Birgit Haver 10/10 5421 days 1%
Ake Erlandsson 10/10 5423 days 1%
Nadine Schaee 10/10 5424 days 1%
Terry Phillips 8/10 5424 days 1%
Jeremy & Sarah Rind 10/10 5426 days 1%
Kevin and Teresa 8/10 5427 days 1%
S Luis Van Oler 9/10 5432 days 1%
Jess Mill 10/10 5433 days 1%
Samantha Piekuta 8/10 5436 days 1%
Annemiek and Rianne 10/10 5440 days 1%
John J 9/10 5441 days 1%
E.M. Prideaux 9/10 5441 days 1%
Stevens Frans 7/10 5444 days 1%
Bartlett nz 10/10 5444 days 1%
Sally Hall 8/10 5447 days 1%
Susi Schoetzler 8/10 5447 days 1%
Chung Family 10/10 5447 days 1%
marcusba 9/10 5470 days 1%
sophiep 9/10 5473 days 1%
marylus 10/10 5473 days 1%
Mike 7/10 5473 days 1%
joannaw 9/10 5474 days 1%
niekv 9/10 5474 days 1%
Linda Coats 10/10 5474 days 1%
Lynn Maguire 10/10 5475 days 1%
catdonjaime 9/10 5482 days 1%
carsteng 9/10 5483 days 1%
Artur D 9/10 5491 days 1%
Melanie Bielefeld 10/10 5491 days 1%
Douglas Beresford 9/10 5491 days 1%
Wolfgang Dittrich 10/10 5499 days 1%
Terry J 7/10 5499 days 1%
Chris Bulman 10/10 5500 days 1%
Alan Riley 10/10 5501 days 1%
Kathrin Thomas 10/10 5501 days 1%
Peattie 10/10 5501 days 1%
Shane and Kate Wilkinson 10/10 5511 days 1%
chessum 9/10 5519 days 1%
Anna 8/10 5519 days 1%
Evan 9/10 5550 days 1%
Suzanne 10/10 5550 days 1%
Debs NZ 10/10 5550 days 1%
bondd 9/10 5598 days 1%
brianp 10/10 5605 days 1%
andriesk 8/10 5615 days 1%
steph_m 8/10 5703 days 1%
Amy_B 3/10 5717 days 1%
TillE412 10/10 5717 days 1%
MiepS 8/10 5721 days 1%
SSheil 10/10 5721 days 1%
DirkGermany 10/10 5728 days 1%
ginekek 10/10 5733 days 1%
rosil 7/10 5733 days 1%
DC Melbourne 9/10 5736 days 1%
Martina Bumiller 7/10 5738 days 1%
Barry Treve 10/10 5740 days 1%
JanetM 10/10 5745 days 1%
JanW 7/10 5745 days 1%
Rissmann 10/10 5749 days 1%
Benzedi 10/10 5751 days 1%
BrunoG 7/10 5751 days 1%
Barry Smith 7/10 5753 days 1%
Johannes & Jopke Fokkema 8/10 5753 days 1%
Francesca Sabat 10/10 5755 days 1%
Steve 9/10 5767 days 1%
winter_uk 10/10 5776 days 1%
Bronwyn 9/10 5777 days 1%
purplekat99 10/10 5854 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.93% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

91%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.