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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 434 days 100%
Mike Fricker 10/10 799 days 71%
Kumar 10/10 1954 days 5%
Richard Clapton 9/10 2504 days 4%
Mike Fricker 10/10 2808 days 3%
Melinda Pyke 10/10 2838 days 3%
Katrina 7/10 3111 days 3%
Romy de Boer 9/10 3137 days 3%
Jan Christoph 10/10 3139 days 3%
Shan 9/10 3141 days 3%
Hannibal Winther 9/10 3147 days 3%
Y Atkinson 10/10 3390 days 2%
Fredrik Lundberg 10/10 3398 days 2%
Michelle Ryan 7/10 3402 days 2%
Jocelyn Booy 10/10 3418 days 2%
Myriam Ackermann 9/10 3420 days 2%
Kevin Schlaarz 10/10 3424 days 2%
Leif Marienlund 9/10 3430 days 2%
Danielle 9/10 3435 days 2%
Emma Millett 8/10 3437 days 2%
Marjolen Klomphaler 8/10 3439 days 2%
Cornelia Timm 9/10 3439 days 2%
Filipe Santos 7/10 3466 days 2%
Marc Sanivan 8/10 3468 days 2%
Manu Liberta 10/10 3475 days 2%
Theresa Slaghekke 9/10 3478 days 2%
Patrick 9/10 3478 days 2%
Lieke vol Velde 7/10 3479 days 2%
Olde Vogel 7/10 3479 days 2%
Anouk Goemans 8/10 3481 days 2%
Alicia Speisekorn-Gil 9/10 3482 days 2%
Yee How 9/10 3483 days 2%
Joanne Woo 10/10 3483 days 2%
Anthony Terry 9/10 3484 days 2%
Susanne 8/10 3484 days 2%
Nicole Joersen 9/10 3485 days 2%
Matthus Groem 7/10 3485 days 2%
Jannika Cao 8/10 3488 days 2%
Pierre Landenne 10/10 3488 days 2%
Maarten 6/10 3488 days 2%
Luke 8/10 3491 days 2%
Sherrie Fox 7/10 3491 days 2%
Caroline Coudray 10/10 3492 days 2%
Cyril 8/10 3492 days 2%
Ramon Corbett 8/10 3501 days 2%
Pedro Cordeiru 9/10 3504 days 2%
Kirsty Smith 10/10 3508 days 2%
victor diego 9/10 3509 days 2%
Xavier 8/10 3511 days 2%
Viki Kent 10/10 3512 days 2%
Ross D 10/10 3512 days 2%
Bobbie Jones 8/10 3514 days 2%
Lea Celerier 10/10 3517 days 2%
Hazel Norman 10/10 3517 days 2%
Diego Casanova 9/10 3517 days 2%
Timothy Delaney 9/10 3681 days 1%
Jorg Muller 6/10 3719 days 1%
Wolfgang Ellenrieder 9/10 3726 days 1%
Jeremy Billy 9/10 3726 days 1%
Jean-Pierre Guillon 10/10 3726 days 1%
Matthiew Rey 5/10 3730 days 1%
Rebecca Grant 9/10 3734 days 1%
Jeff Barth 8/10 3734 days 1%
Constantin Goldberg 5/10 3734 days 1%
Gesa 5/10 3738 days 1%
Alvaro Rodriguez 8/10 3738 days 1%
Kirsten Helsgaun 9/10 3739 days 1%
Navina 9/10 3741 days 1%
Jael Disanto 10/10 3741 days 1%
Nico Neubauer 7/10 3742 days 1%
Bob Treitman 9/10 3743 days 1%
Helena 6/10 3744 days 1%
Lærke Hagelskjær 10/10 3744 days 1%
Clotilde Graziani 8/10 3749 days 1%
Rieke 10/10 3750 days 1%
Stephan Ophelders 7/10 3751 days 1%
S Black 10/10 3751 days 1%
Gae Saevane 7/10 3752 days 1%
Steve Barnwell 8/10 3752 days 1%
Kathi 10/10 3760 days 1%
Sandra 9/10 3762 days 1%
Lothen 10/10 3763 days 1%
Paul and Astrid 9/10 3764 days 1%
Chris 8/10 3770 days 1%
Pernilla Therkildsen 10/10 3776 days 1%
Karina Therkildsen 10/10 3776 days 1%
Felicity Fay 9/10 3780 days 1%
Dylan Scott 7/10 3785 days 1%
Audrey and Max 9/10 3794 days 1%
Brandon Patton 10/10 3794 days 1%
Ian Hortop 10/10 3796 days 1%
Matthew Hallowell 9/10 3798 days 1%
Wirth Pascal 4/10 3800 days 1%
Stefanie Giese 7/10 3801 days 1%
Stephan 9/10 3823 days 1%
Martin Bakker 9/10 3830 days 1%
Kelsey Austin 7/10 3832 days 1%
Ronja and Lena 10/10 3835 days 1%
Falko 9/10 3846 days 1%
Judy Rafferty 10/10 3869 days 1%
Ahmed Mohsen Aly 7/10 3872 days 1%
Dianne van der Wal 8/10 3979 days 1%
Sofie Jebsen 10/10 4107 days 1%
Vanessa 4/10 4108 days 0%
Ken 8/10 4108 days 1%
Jennifer Lerchbacher 9/10 4133 days 0%
Jurgen Moors 5/10 4136 days 0%
Finn and Melanie Lorbeer 10/10 4139 days 0%
David McIntosh 7/10 4153 days 0%
Manuela Opprecht 10/10 4157 days 0%
Andy Jobst 10/10 4208 days 0%
techno69 9/10 4268 days 0%
Moley 10/10 4330 days 0%
Richard 9/10 4361 days 0%
Anna Grafenstein 7/10 4448 days 1%
Nikolas Gut 10/10 4450 days 1%
Michele 10/10 4452 days 1%
Jacques Revel 9/10 4453 days 1%
Charlotte 8/10 4454 days 1%
Julien Joubert-Gaillard 8/10 4455 days 1%
Claudia Hillebrand 10/10 4456 days 1%
Julian Kuemme 9/10 4458 days 1%
Andrea Sole 6/10 4458 days 1%
Patricia Erni 10/10 4461 days 1%
Robert Erni 10/10 4461 days 1%
Manuel Bleiker 10/10 4461 days 1%
Marie Toulemonde 9/10 4462 days 1%
Mark 9/10 4465 days 1%
Stefan Glock 9/10 4466 days 1%
Laure Cops 8/10 4467 days 1%
Svenja Trubenbach 9/10 4467 days 1%
Helene Andersen 10/10 4478 days 1%
Tomas Shairi 8/10 4479 days 1%
Charlotte Casey 6/10 4479 days 1%
Vanessa 7/10 4480 days 1%
Jonas Hessel 10/10 4480 days 1%
Oliver Blackmore 9/10 4482 days 1%
Austin Johns 9/10 4485 days 1%
Sarah Christman 9/10 4485 days 1%
Stina Hultberg 10/10 4487 days 1%
Alexander Zimmer 9/10 4488 days 1%
Bex Hyland 10/10 4492 days 1%
Ann-Kathrin Wacker 9/10 4494 days 1%
Lena Wacker 8/10 4494 days 1%
Laura Metz 10/10 4496 days 1%
Hubertus Thost 10/10 4496 days 1%
Mirjam Betschart 10/10 4497 days 1%
Julie Robinson 4/10 4498 days 1%
Marion Busch 9/10 4498 days 1%
Glyn and Karen Farlow 10/10 4499 days 1%
Manuela Michelbach 8/10 4500 days 1%
Marius Hoffmann 9/10 4500 days 1%
Libby 9/10 4504 days 1%
Xavier 9/10 4504 days 1%
Luca Maria Willensrock 7/10 4505 days 1%
Sybille Willenbrock 10/10 4505 days 1%
Colin Billington 10/10 4505 days 1%
Ene Pold 10/10 4505 days 1%
Alex Sheldon 8/10 4508 days 1%
Bjoern 10/10 4510 days 1%
Viola 8/10 4510 days 1%
Lisbeth Sorum 7/10 4518 days 1%
Cameron Tarbotton 6/10 4518 days 1%
Andrea Hiemer 10/10 4518 days 1%
Angela Neville 10/10 4519 days 1%
Richard van den Bosch 6/10 4527 days 1%
Ina Daubenbuechel 10/10 4527 days 1%
Uta Dingebauer 9/10 4527 days 1%
Maya Bakker-deDreu 9/10 4532 days 1%
Stuart Wilson 10/10 4538 days 1%
Marine 10/10 4539 days 1%
Pioter Jurkowski 10/10 4542 days 1%
Emeline Dupre 10/10 4543 days 1%
Elizabeth 7/10 4544 days 1%
Jesse Farrell 8/10 4551 days 1%
Kim Maertens 9/10 4552 days 1%
Ariadna & Omer 6/10 4573 days 1%
Steve Warren 9/10 4634 days 1%
Azteca 10/10 4726 days 1%
hendrik king 9/10 4756 days 1%
Elizabeth Stenhouse 6/10 4817 days 1%
Christian Schumacher 10/10 4827 days 1%
Andreas Jarvel 7/10 4831 days 1%
Trine Ellegaard 7/10 4831 days 1%
Marla Fogh 7/10 4831 days 1%
Pete Wilson 9/10 4834 days 1%
Stientje van den Heuvel 8/10 4834 days 1%
Jiri van Straelper 9/10 4835 days 1%
Lea Scheuvens 9/10 4838 days 1%
Luise Fuchs 10/10 4838 days 1%
Anja S 9/10 4839 days 1%
Marcel 9/10 4841 days 1%
Wendy Hawkins 8/10 4843 days 1%
Roger Hawkins 9/10 4843 days 1%
Helen Dean 8/10 4848 days 1%
Lorna and Seb 10/10 4851 days 1%
Fernando Martin 8/10 4855 days 1%
Stefan AuRich 8/10 4856 days 1%
Jim 8/10 4859 days 1%
Enna Keet 8/10 4860 days 1%
Wendy Ward 10/10 4864 days 1%
Willem de Jong 10/10 4869 days 1%
John and Chris Creese 10/10 4871 days 1%
Sebastian and Peter Beate 10/10 4871 days 1%
Michal Maly 9/10 4874 days 1%
Hanneke P 9/10 4907 days 1%
Liam Day 9/10 4924 days 1%
M Booty 10/10 4925 days 1%
Andrea Wollmann 9/10 4925 days 1%
Jan 9/10 4926 days 1%
Lydia Holleman 8/10 4929 days 1%
Urs Kloter 9/10 4929 days 1%
Annie 10/10 4931 days 1%
John 10/10 4931 days 1%
Frans Derks 8/10 4931 days 1%
Abby Rushmer 8/10 4937 days 1%
Dio 8/10 4940 days 1%
Innes Martin 6/10 4942 days 1%
Auger 10/10 4945 days 1%
Auger 10/10 4945 days 1%
Alex Laidlaw 10/10 4945 days 1%
Oliver Kalmbach 9/10 4947 days 1%
Steve and Therese Dunne 8/10 4950 days 1%
Meryem Buchwitz 9/10 4951 days 1%
ORfam 8/10 4968 days 1%
Loesje 8/10 5029 days 1%
Travelgirl1274 10/10 5091 days 1%
Stuart Arrol 10/10 5178 days 1%
Green UK 9/10 5194 days 1%
Sally Gordie 10/10 5200 days 1%
Evelyn Mackie 10/10 5206 days 1%
Matthias Angela 9/10 5207 days 1%
M Robinson 10/10 5209 days 1%
Stephanie Spurr 8/10 5209 days 1%
J Jmal 10/10 5209 days 1%
Roy Barton 9/10 5210 days 1%
Tinne Cis 6/10 5210 days 1%
Fritschi 10/10 5215 days 1%
Lucy Duffy 10/10 5216 days 1%
Daniel Patricia 9/10 5216 days 1%
Fries 10/10 5222 days 1%
Rick Moth 9/10 5222 days 1%
Ian Bailey 10/10 5222 days 1%
Howell Davies 9/10 5222 days 1%
Baas 8/10 5222 days 1%
Gillian Rowe 10/10 5223 days 1%
Josef 9/10 5223 days 1%
Michael & Janet 9/10 5223 days 1%
Stam 8/10 5224 days 1%
Dieter Mangold 8/10 5225 days 1%
Eric Lombaard 10/10 5225 days 1%
Beat Kindler 9/10 5225 days 1%
Sabine & Stefan 10/10 5226 days 1%
Tadej Ferjan 9/10 5227 days 1%
Simon Fry 7/10 5227 days 1%
Cindy & Glen Kerunsky 10/10 5229 days 1%
Rainer Schnell 10/10 5234 days 1%
Steve Goodyear 8/10 5234 days 1%
Paul & Michelle Harmer 9/10 5235 days 1%
Clemens 8/10 5235 days 1%
Brian Frost 10/10 5236 days 1%
Marco Scheiber 9/10 5236 days 1%
Rocco Christian 8/10 5236 days 1%
Louis Smit 8/10 5237 days 1%
Jessica Lane 3/10 5239 days 1%
Carel 9/10 5239 days 1%
Tom Connis 10/10 5241 days 1%
Barrie Corless 8/10 5241 days 1%
pauls1892 10/10 5242 days 1%
Dean 8/10 5288 days 1%
Steve & Maggie 9/10 5305 days 1%
Dirk Faupel 9/10 5308 days 1%
Dirk Faupel 9/10 5308 days 1%
deJong 8/10 5308 days 1%
Ross Cooke 10/10 5311 days 1%
Gerard Crothers 10/10 5311 days 1%
Moniek Roelots 9/10 5311 days 1%
Sebastian 9/10 5313 days 1%
Christoph 10/10 5313 days 1%
Josh 9/10 5316 days 1%
Ray Coombe 10/10 5316 days 1%
Powerfamily 10/10 5457 days 1%
G Tulloch 9/10 5542 days 1%
Stephen Hunt 4/10 5544 days 1%
raceytracey 10/10 5548 days 1%
AJ van Pelt 10/10 5556 days 1%
Prideaux 10/10 5558 days 1%
John & Lorraine 8/10 5558 days 1%
Stefan Schmitz 8/10 5561 days 1%
Mr & Mrs Palmer 9/10 5565 days 1%
Oppenoorth 9/10 5567 days 1%
bryfrance 10/10 5569 days 1%
Steve & Pearl Baker 10/10 5569 days 1%
Jim & Rebecca 10/10 5571 days 1%
Tricia Goggin 9/10 5571 days 1%
Juerg & Denise Zuesli 10/10 5572 days 1%
K Dahmer 10/10 5572 days 1%
Chris & Anne Pearson 10/10 5573 days 1%
Gerstmann 10/10 5573 days 1%
Stephen Shearer 10/10 5576 days 1%
Zuur 9/10 5576 days 1%
Kai Eppink 8/10 5577 days 1%
Martin 10/10 5577 days 1%
Julia 10/10 5577 days 1%
Elise van Haastert 8/10 5578 days 1%
katjarege 9/10 5579 days 1%
Iko 9/10 5579 days 1%
Zenager 10/10 5580 days 1%
Ini & Cees 8/10 5581 days 1%
Kasten 10/10 5581 days 1%
Manu & Gabi 10/10 5584 days 1%
Rachel Gerrand 7/10 5584 days 1%
Chris Darlington 9/10 5587 days 1%
Thomas Reidinger 9/10 5593 days 1%
David Heads 8/10 5594 days 1%
Jennie McIver 6/10 5594 days 1%
Bahner 10/10 5595 days 1%
Marieke and Bert-Jan 9/10 5595 days 1%
Andy Martin 10/10 5596 days 1%
Nick Secker 8/10 5597 days 1%
Robert Cox 10/10 5598 days 1%
Ross Hughes 8/10 5598 days 1%
Glenn 10/10 5598 days 1%
Mike and Alice Powner 9/10 5598 days 1%
Julia 9/10 5599 days 1%
Webster 10/10 5600 days 1%
Dan Aldridge 8/10 5600 days 1%
Barbara 10/10 5600 days 1%
Robert Haidt 8/10 5600 days 1%
Gordon Daniels 8/10 5602 days 1%
Jane Hancock 8/10 5602 days 1%
Kay and Colin Yendole 10/10 5603 days 1%
Wijnhoven 10/10 5604 days 1%
Emma Wilkinson 9/10 5606 days 1%
Bruce & Bonnie Childs 8/10 5606 days 1%
Doris Neuber 10/10 5606 days 1%
Grada Anderson 10/10 5607 days 1%
Christian Foerster 10/10 5607 days 1%
Rissa W 10/10 5607 days 1%
dollimyxture 10/10 5638 days 1%
antrobdozer 10/10 5791 days 1%
Peter Aerborg 9/10 5880 days 1%
Phineas Smith-Fox 10/10 5880 days 1%
BelindaT 10/10 5891 days 1%
nuwee 9/10 5913 days 1%
saraswitzer 10/10 5913 days 1%
Quin 9/10 5913 days 1%
Don & Geraldine 9/10 5919 days 1%
Corine van Been 7/10 5926 days 1%
Kevin F 10/10 5926 days 1%
Brigitta Reil 9/10 5928 days 1%
Russ Turner 8/10 5930 days 1%
Keita-Karen Buchanan 10/10 5930 days 1%
Bowness 9/10 5931 days 1%
Margie Sammons 10/10 5932 days 1%
Jvjm Family 9/10 5932 days 1%
Ingrid Zell 8/10 5935 days 1%
Tom Bos 8/10 5939 days 1%
P.C Kool 9/10 5939 days 1%
Ian Watson 10/10 5945 days 1%
Main 10/10 5945 days 1%
Giaque 9/10 5950 days 1%
Yssel de Schepper 8/10 5950 days 1%
Claudia 10/10 5951 days 1%
Sheila Morgan 10/10 5953 days 1%
Harm Kraai 10/10 5953 days 1%
Marsden 10/10 5953 days 1%
Robertson 9/10 5954 days 1%
Wilbert Germ 10/10 5957 days 1%
Sue 10/10 5957 days 1%
Ronny 9/10 5958 days 1%
David Valentine 9/10 5966 days 1%
Birgit Haver 10/10 5966 days 1%
Ake Erlandsson 10/10 5968 days 1%
Nadine Schaee 10/10 5969 days 1%
Terry Phillips 8/10 5969 days 1%
Jeremy & Sarah Rind 10/10 5971 days 1%
Kevin and Teresa 8/10 5972 days 1%
S Luis Van Oler 9/10 5977 days 1%
Jess Mill 10/10 5978 days 1%
Samantha Piekuta 8/10 5981 days 1%
Annemiek and Rianne 10/10 5985 days 1%
John J 9/10 5986 days 1%
E.M. Prideaux 9/10 5986 days 1%
Stevens Frans 7/10 5989 days 1%
Bartlett nz 10/10 5989 days 1%
Sally Hall 8/10 5992 days 1%
Susi Schoetzler 8/10 5992 days 1%
Chung Family 10/10 5992 days 1%
marcusba 9/10 6015 days 1%
sophiep 9/10 6018 days 1%
marylus 10/10 6018 days 1%
Mike 7/10 6018 days 1%
joannaw 9/10 6019 days 1%
niekv 9/10 6019 days 1%
Linda Coats 10/10 6019 days 1%
Lynn Maguire 10/10 6020 days 1%
catdonjaime 9/10 6027 days 1%
carsteng 9/10 6028 days 1%
Artur D 9/10 6036 days 1%
Melanie Bielefeld 10/10 6036 days 1%
Douglas Beresford 9/10 6036 days 1%
Wolfgang Dittrich 10/10 6044 days 1%
Terry J 7/10 6044 days 1%
Chris Bulman 10/10 6045 days 1%
Alan Riley 10/10 6046 days 1%
Kathrin Thomas 10/10 6046 days 1%
Peattie 10/10 6046 days 1%
Shane and Kate Wilkinson 10/10 6056 days 1%
chessum 9/10 6064 days 1%
Anna 8/10 6064 days 1%
Evan 9/10 6095 days 1%
Suzanne 10/10 6095 days 1%
Debs NZ 10/10 6095 days 1%
bondd 9/10 6143 days 1%
brianp 10/10 6150 days 1%
andriesk 8/10 6160 days 1%
steph_m 8/10 6248 days 1%
Amy_B 3/10 6262 days 1%
TillE412 10/10 6262 days 1%
MiepS 8/10 6266 days 1%
SSheil 10/10 6266 days 1%
DirkGermany 10/10 6273 days 1%
ginekek 10/10 6278 days 1%
rosil 7/10 6278 days 1%
DC Melbourne 9/10 6281 days 1%
Martina Bumiller 7/10 6283 days 1%
Barry Treve 10/10 6285 days 1%
JanetM 10/10 6290 days 1%
JanW 7/10 6290 days 1%
Rissmann 10/10 6294 days 1%
Benzedi 10/10 6296 days 1%
BrunoG 7/10 6296 days 1%
Barry Smith 7/10 6298 days 1%
Johannes & Jopke Fokkema 8/10 6298 days 1%
Francesca Sabat 10/10 6300 days 1%
Steve 9/10 6312 days 1%
winter_uk 10/10 6321 days 1%
Bronwyn 9/10 6322 days 1%
purplekat99 10/10 6399 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.