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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 465 days 100%
Mike Fricker 10/10 830 days 69%
Kumar 10/10 1985 days 5%
Richard Clapton 9/10 2535 days 4%
Mike Fricker 10/10 2839 days 3%
Melinda Pyke 10/10 2869 days 3%
Katrina 7/10 3143 days 3%
Romy de Boer 9/10 3168 days 3%
Jan Christoph 10/10 3170 days 3%
Shan 9/10 3172 days 3%
Hannibal Winther 9/10 3178 days 3%
Y Atkinson 10/10 3421 days 2%
Fredrik Lundberg 10/10 3429 days 2%
Michelle Ryan 7/10 3433 days 2%
Jocelyn Booy 10/10 3449 days 2%
Myriam Ackermann 9/10 3451 days 2%
Kevin Schlaarz 10/10 3455 days 2%
Leif Marienlund 9/10 3461 days 2%
Danielle 9/10 3466 days 2%
Emma Millett 8/10 3468 days 2%
Marjolen Klomphaler 8/10 3470 days 2%
Cornelia Timm 9/10 3470 days 2%
Filipe Santos 7/10 3497 days 2%
Marc Sanivan 8/10 3499 days 2%
Manu Liberta 10/10 3506 days 2%
Theresa Slaghekke 9/10 3509 days 2%
Patrick 9/10 3509 days 2%
Lieke vol Velde 7/10 3510 days 2%
Olde Vogel 7/10 3510 days 2%
Anouk Goemans 8/10 3512 days 2%
Alicia Speisekorn-Gil 9/10 3513 days 2%
Yee How 9/10 3514 days 2%
Joanne Woo 10/10 3514 days 2%
Anthony Terry 9/10 3515 days 2%
Susanne 8/10 3515 days 2%
Nicole Joersen 9/10 3516 days 2%
Matthus Groem 7/10 3516 days 2%
Jannika Cao 8/10 3519 days 2%
Pierre Landenne 10/10 3519 days 2%
Maarten 6/10 3519 days 2%
Luke 8/10 3522 days 2%
Sherrie Fox 7/10 3522 days 2%
Caroline Coudray 10/10 3523 days 2%
Cyril 8/10 3523 days 2%
Ramon Corbett 8/10 3532 days 2%
Pedro Cordeiru 9/10 3535 days 2%
Kirsty Smith 10/10 3539 days 2%
victor diego 9/10 3540 days 2%
Xavier 8/10 3542 days 2%
Viki Kent 10/10 3543 days 2%
Ross D 10/10 3543 days 2%
Bobbie Jones 8/10 3545 days 2%
Lea Celerier 10/10 3548 days 2%
Hazel Norman 10/10 3548 days 2%
Diego Casanova 9/10 3548 days 2%
Timothy Delaney 9/10 3712 days 1%
Jorg Muller 6/10 3750 days 1%
Wolfgang Ellenrieder 9/10 3757 days 1%
Jeremy Billy 9/10 3757 days 1%
Jean-Pierre Guillon 10/10 3757 days 1%
Matthiew Rey 5/10 3761 days 1%
Rebecca Grant 9/10 3765 days 1%
Jeff Barth 8/10 3765 days 1%
Constantin Goldberg 5/10 3765 days 1%
Gesa 5/10 3769 days 1%
Alvaro Rodriguez 8/10 3769 days 1%
Kirsten Helsgaun 9/10 3770 days 1%
Navina 9/10 3772 days 1%
Jael Disanto 10/10 3772 days 1%
Nico Neubauer 7/10 3773 days 1%
Bob Treitman 9/10 3774 days 1%
Helena 6/10 3775 days 1%
Lærke Hagelskjær 10/10 3775 days 1%
Clotilde Graziani 8/10 3780 days 1%
Rieke 10/10 3781 days 1%
Stephan Ophelders 7/10 3782 days 1%
S Black 10/10 3783 days 1%
Gae Saevane 7/10 3783 days 1%
Steve Barnwell 8/10 3783 days 1%
Kathi 10/10 3791 days 1%
Sandra 9/10 3793 days 1%
Lothen 10/10 3794 days 1%
Paul and Astrid 9/10 3795 days 1%
Chris 8/10 3801 days 1%
Pernilla Therkildsen 10/10 3807 days 1%
Karina Therkildsen 10/10 3807 days 1%
Felicity Fay 9/10 3811 days 1%
Dylan Scott 7/10 3816 days 1%
Audrey and Max 9/10 3825 days 1%
Brandon Patton 10/10 3825 days 1%
Ian Hortop 10/10 3827 days 1%
Matthew Hallowell 9/10 3829 days 1%
Wirth Pascal 4/10 3831 days 1%
Stefanie Giese 7/10 3832 days 1%
Stephan 9/10 3854 days 1%
Martin Bakker 9/10 3861 days 1%
Kelsey Austin 7/10 3863 days 1%
Ronja and Lena 10/10 3866 days 1%
Falko 9/10 3877 days 1%
Judy Rafferty 10/10 3900 days 1%
Ahmed Mohsen Aly 7/10 3903 days 1%
Dianne van der Wal 8/10 4010 days 1%
Sofie Jebsen 10/10 4138 days 0%
Vanessa 4/10 4139 days 0%
Ken 8/10 4139 days 0%
Jennifer Lerchbacher 9/10 4164 days 0%
Jurgen Moors 5/10 4167 days 0%
Finn and Melanie Lorbeer 10/10 4170 days 0%
David McIntosh 7/10 4184 days 0%
Manuela Opprecht 10/10 4188 days 0%
Andy Jobst 10/10 4239 days 0%
techno69 9/10 4300 days 0%
Moley 10/10 4361 days 0%
Richard 9/10 4392 days 1%
Anna Grafenstein 7/10 4479 days 1%
Nikolas Gut 10/10 4481 days 1%
Michele 10/10 4483 days 1%
Jacques Revel 9/10 4484 days 1%
Charlotte 8/10 4485 days 1%
Julien Joubert-Gaillard 8/10 4486 days 1%
Claudia Hillebrand 10/10 4487 days 1%
Julian Kuemme 9/10 4489 days 1%
Andrea Sole 6/10 4489 days 1%
Patricia Erni 10/10 4492 days 1%
Robert Erni 10/10 4492 days 1%
Manuel Bleiker 10/10 4492 days 1%
Marie Toulemonde 9/10 4493 days 1%
Mark 9/10 4496 days 1%
Stefan Glock 9/10 4497 days 1%
Laure Cops 8/10 4498 days 1%
Svenja Trubenbach 9/10 4498 days 1%
Helene Andersen 10/10 4509 days 1%
Tomas Shairi 8/10 4510 days 1%
Charlotte Casey 6/10 4510 days 1%
Vanessa 7/10 4511 days 1%
Jonas Hessel 10/10 4511 days 1%
Oliver Blackmore 9/10 4513 days 1%
Austin Johns 9/10 4516 days 1%
Sarah Christman 9/10 4516 days 1%
Stina Hultberg 10/10 4518 days 1%
Alexander Zimmer 9/10 4519 days 1%
Bex Hyland 10/10 4523 days 1%
Ann-Kathrin Wacker 9/10 4525 days 1%
Lena Wacker 8/10 4525 days 1%
Laura Metz 10/10 4527 days 1%
Hubertus Thost 10/10 4527 days 1%
Mirjam Betschart 10/10 4528 days 1%
Julie Robinson 4/10 4529 days 1%
Marion Busch 9/10 4529 days 1%
Glyn and Karen Farlow 10/10 4530 days 1%
Manuela Michelbach 8/10 4531 days 1%
Marius Hoffmann 9/10 4531 days 1%
Libby 9/10 4535 days 1%
Xavier 9/10 4535 days 1%
Luca Maria Willensrock 7/10 4536 days 1%
Sybille Willenbrock 10/10 4536 days 1%
Colin Billington 10/10 4536 days 1%
Ene Pold 10/10 4536 days 1%
Alex Sheldon 8/10 4539 days 1%
Bjoern 10/10 4541 days 1%
Viola 8/10 4541 days 1%
Lisbeth Sorum 7/10 4549 days 1%
Cameron Tarbotton 6/10 4549 days 1%
Andrea Hiemer 10/10 4549 days 1%
Angela Neville 10/10 4550 days 1%
Richard van den Bosch 6/10 4558 days 1%
Ina Daubenbuechel 10/10 4558 days 1%
Uta Dingebauer 9/10 4558 days 1%
Maya Bakker-deDreu 9/10 4563 days 1%
Stuart Wilson 10/10 4569 days 1%
Marine 10/10 4570 days 1%
Pioter Jurkowski 10/10 4573 days 1%
Emeline Dupre 10/10 4574 days 1%
Elizabeth 7/10 4575 days 1%
Jesse Farrell 8/10 4582 days 1%
Kim Maertens 9/10 4583 days 1%
Ariadna & Omer 6/10 4604 days 1%
Steve Warren 9/10 4665 days 1%
Azteca 10/10 4757 days 1%
hendrik king 9/10 4787 days 1%
Elizabeth Stenhouse 6/10 4848 days 1%
Christian Schumacher 10/10 4858 days 1%
Andreas Jarvel 7/10 4862 days 1%
Trine Ellegaard 7/10 4862 days 1%
Marla Fogh 7/10 4862 days 1%
Pete Wilson 9/10 4865 days 1%
Stientje van den Heuvel 8/10 4865 days 1%
Jiri van Straelper 9/10 4866 days 1%
Lea Scheuvens 9/10 4869 days 1%
Luise Fuchs 10/10 4869 days 1%
Anja S 9/10 4870 days 1%
Marcel 9/10 4872 days 1%
Wendy Hawkins 8/10 4874 days 1%
Roger Hawkins 9/10 4874 days 1%
Helen Dean 8/10 4879 days 1%
Lorna and Seb 10/10 4882 days 1%
Fernando Martin 8/10 4886 days 1%
Stefan AuRich 8/10 4887 days 1%
Jim 8/10 4890 days 1%
Enna Keet 8/10 4891 days 1%
Wendy Ward 10/10 4895 days 1%
Willem de Jong 10/10 4900 days 1%
John and Chris Creese 10/10 4902 days 1%
Sebastian and Peter Beate 10/10 4902 days 1%
Michal Maly 9/10 4905 days 1%
Hanneke P 9/10 4938 days 1%
Liam Day 9/10 4955 days 1%
M Booty 10/10 4956 days 1%
Andrea Wollmann 9/10 4956 days 1%
Jan 9/10 4957 days 1%
Lydia Holleman 8/10 4960 days 1%
Urs Kloter 9/10 4960 days 1%
Annie 10/10 4962 days 1%
John 10/10 4962 days 1%
Frans Derks 8/10 4962 days 1%
Abby Rushmer 8/10 4968 days 1%
Dio 8/10 4971 days 1%
Innes Martin 6/10 4973 days 1%
Auger 10/10 4976 days 1%
Auger 10/10 4976 days 1%
Alex Laidlaw 10/10 4976 days 1%
Oliver Kalmbach 9/10 4978 days 1%
Steve and Therese Dunne 8/10 4981 days 1%
Meryem Buchwitz 9/10 4982 days 1%
ORfam 8/10 4999 days 1%
Loesje 8/10 5060 days 1%
Travelgirl1274 10/10 5122 days 1%
Stuart Arrol 10/10 5209 days 1%
Green UK 9/10 5225 days 1%
Sally Gordie 10/10 5231 days 1%
Evelyn Mackie 10/10 5237 days 1%
Matthias Angela 9/10 5238 days 1%
M Robinson 10/10 5240 days 1%
Stephanie Spurr 8/10 5240 days 1%
J Jmal 10/10 5240 days 1%
Roy Barton 9/10 5241 days 1%
Tinne Cis 6/10 5241 days 1%
Fritschi 10/10 5246 days 1%
Lucy Duffy 10/10 5247 days 1%
Daniel Patricia 9/10 5247 days 1%
Fries 10/10 5253 days 1%
Rick Moth 9/10 5253 days 1%
Ian Bailey 10/10 5253 days 1%
Howell Davies 9/10 5253 days 1%
Baas 8/10 5253 days 1%
Gillian Rowe 10/10 5254 days 1%
Josef 9/10 5254 days 1%
Michael & Janet 9/10 5254 days 1%
Stam 8/10 5255 days 1%
Dieter Mangold 8/10 5256 days 1%
Eric Lombaard 10/10 5256 days 1%
Beat Kindler 9/10 5256 days 1%
Sabine & Stefan 10/10 5257 days 1%
Tadej Ferjan 9/10 5258 days 1%
Simon Fry 7/10 5258 days 1%
Cindy & Glen Kerunsky 10/10 5260 days 1%
Rainer Schnell 10/10 5265 days 1%
Steve Goodyear 8/10 5265 days 1%
Paul & Michelle Harmer 9/10 5266 days 1%
Clemens 8/10 5266 days 1%
Brian Frost 10/10 5267 days 1%
Marco Scheiber 9/10 5267 days 1%
Rocco Christian 8/10 5267 days 1%
Louis Smit 8/10 5268 days 1%
Jessica Lane 3/10 5270 days 1%
Carel 9/10 5270 days 1%
Tom Connis 10/10 5272 days 1%
Barrie Corless 8/10 5272 days 1%
pauls1892 10/10 5273 days 1%
Dean 8/10 5319 days 1%
Steve & Maggie 9/10 5336 days 1%
Dirk Faupel 9/10 5339 days 1%
Dirk Faupel 9/10 5339 days 1%
deJong 8/10 5339 days 1%
Ross Cooke 10/10 5342 days 1%
Gerard Crothers 10/10 5342 days 1%
Moniek Roelots 9/10 5342 days 1%
Sebastian 9/10 5344 days 1%
Christoph 10/10 5344 days 1%
Josh 9/10 5347 days 1%
Ray Coombe 10/10 5347 days 1%
Powerfamily 10/10 5488 days 1%
G Tulloch 9/10 5573 days 1%
Stephen Hunt 4/10 5575 days 1%
raceytracey 10/10 5579 days 1%
AJ van Pelt 10/10 5587 days 1%
Prideaux 10/10 5589 days 1%
John & Lorraine 8/10 5589 days 1%
Stefan Schmitz 8/10 5592 days 1%
Mr & Mrs Palmer 9/10 5596 days 1%
Oppenoorth 9/10 5598 days 1%
bryfrance 10/10 5600 days 1%
Steve & Pearl Baker 10/10 5600 days 1%
Jim & Rebecca 10/10 5602 days 1%
Tricia Goggin 9/10 5602 days 1%
Juerg & Denise Zuesli 10/10 5603 days 1%
K Dahmer 10/10 5603 days 1%
Chris & Anne Pearson 10/10 5604 days 1%
Gerstmann 10/10 5604 days 1%
Stephen Shearer 10/10 5607 days 1%
Zuur 9/10 5607 days 1%
Kai Eppink 8/10 5608 days 1%
Martin 10/10 5608 days 1%
Julia 10/10 5608 days 1%
Elise van Haastert 8/10 5609 days 1%
katjarege 9/10 5610 days 1%
Iko 9/10 5610 days 1%
Zenager 10/10 5611 days 1%
Ini & Cees 8/10 5612 days 1%
Kasten 10/10 5612 days 1%
Manu & Gabi 10/10 5615 days 1%
Rachel Gerrand 7/10 5615 days 1%
Chris Darlington 9/10 5618 days 1%
Thomas Reidinger 9/10 5624 days 1%
David Heads 8/10 5625 days 1%
Jennie McIver 6/10 5625 days 1%
Bahner 10/10 5626 days 1%
Marieke and Bert-Jan 9/10 5626 days 1%
Andy Martin 10/10 5627 days 1%
Nick Secker 8/10 5628 days 1%
Robert Cox 10/10 5629 days 1%
Ross Hughes 8/10 5629 days 1%
Glenn 10/10 5629 days 1%
Mike and Alice Powner 9/10 5629 days 1%
Julia 9/10 5630 days 1%
Webster 10/10 5631 days 1%
Dan Aldridge 8/10 5631 days 1%
Barbara 10/10 5631 days 1%
Robert Haidt 8/10 5631 days 1%
Gordon Daniels 8/10 5633 days 1%
Jane Hancock 8/10 5633 days 1%
Kay and Colin Yendole 10/10 5634 days 1%
Wijnhoven 10/10 5635 days 1%
Emma Wilkinson 9/10 5637 days 1%
Bruce & Bonnie Childs 8/10 5637 days 1%
Doris Neuber 10/10 5637 days 1%
Grada Anderson 10/10 5638 days 1%
Christian Foerster 10/10 5638 days 1%
Rissa W 10/10 5638 days 1%
dollimyxture 10/10 5669 days 1%
antrobdozer 10/10 5822 days 1%
Peter Aerborg 9/10 5911 days 1%
Phineas Smith-Fox 10/10 5911 days 1%
BelindaT 10/10 5922 days 1%
nuwee 9/10 5944 days 1%
saraswitzer 10/10 5944 days 1%
Quin 9/10 5944 days 1%
Don & Geraldine 9/10 5950 days 1%
Corine van Been 7/10 5957 days 1%
Kevin F 10/10 5957 days 1%
Brigitta Reil 9/10 5959 days 1%
Russ Turner 8/10 5961 days 1%
Keita-Karen Buchanan 10/10 5961 days 1%
Bowness 9/10 5962 days 1%
Margie Sammons 10/10 5963 days 1%
Jvjm Family 9/10 5963 days 1%
Ingrid Zell 8/10 5966 days 1%
Tom Bos 8/10 5970 days 1%
P.C Kool 9/10 5970 days 1%
Ian Watson 10/10 5976 days 1%
Main 10/10 5976 days 1%
Giaque 9/10 5981 days 1%
Yssel de Schepper 8/10 5981 days 1%
Claudia 10/10 5982 days 1%
Sheila Morgan 10/10 5984 days 1%
Harm Kraai 10/10 5984 days 1%
Marsden 10/10 5984 days 1%
Robertson 9/10 5985 days 1%
Wilbert Germ 10/10 5988 days 1%
Sue 10/10 5988 days 1%
Ronny 9/10 5989 days 1%
David Valentine 9/10 5997 days 1%
Birgit Haver 10/10 5997 days 1%
Ake Erlandsson 10/10 5999 days 1%
Nadine Schaee 10/10 6000 days 1%
Terry Phillips 8/10 6000 days 1%
Jeremy & Sarah Rind 10/10 6002 days 1%
Kevin and Teresa 8/10 6003 days 1%
S Luis Van Oler 9/10 6008 days 1%
Jess Mill 10/10 6009 days 1%
Samantha Piekuta 8/10 6012 days 1%
Annemiek and Rianne 10/10 6016 days 1%
John J 9/10 6017 days 1%
E.M. Prideaux 9/10 6017 days 1%
Stevens Frans 7/10 6020 days 1%
Bartlett nz 10/10 6020 days 1%
Sally Hall 8/10 6023 days 1%
Susi Schoetzler 8/10 6023 days 1%
Chung Family 10/10 6023 days 1%
marcusba 9/10 6046 days 1%
sophiep 9/10 6049 days 1%
marylus 10/10 6049 days 1%
Mike 7/10 6049 days 1%
joannaw 9/10 6050 days 1%
niekv 9/10 6050 days 1%
Linda Coats 10/10 6050 days 1%
Lynn Maguire 10/10 6051 days 1%
catdonjaime 9/10 6058 days 1%
carsteng 9/10 6059 days 1%
Artur D 9/10 6067 days 1%
Melanie Bielefeld 10/10 6067 days 1%
Douglas Beresford 9/10 6067 days 1%
Wolfgang Dittrich 10/10 6075 days 1%
Terry J 7/10 6075 days 1%
Chris Bulman 10/10 6076 days 1%
Alan Riley 10/10 6077 days 1%
Kathrin Thomas 10/10 6077 days 1%
Peattie 10/10 6077 days 1%
Shane and Kate Wilkinson 10/10 6087 days 1%
chessum 9/10 6095 days 1%
Anna 8/10 6095 days 1%
Evan 9/10 6126 days 1%
Suzanne 10/10 6126 days 1%
Debs NZ 10/10 6126 days 1%
bondd 9/10 6174 days 1%
brianp 10/10 6181 days 1%
andriesk 8/10 6191 days 1%
steph_m 8/10 6279 days 1%
Amy_B 3/10 6293 days 1%
TillE412 10/10 6293 days 1%
MiepS 8/10 6297 days 1%
SSheil 10/10 6297 days 1%
DirkGermany 10/10 6304 days 1%
ginekek 10/10 6309 days 1%
rosil 7/10 6309 days 1%
DC Melbourne 9/10 6312 days 1%
Martina Bumiller 7/10 6314 days 1%
Barry Treve 10/10 6316 days 1%
JanetM 10/10 6321 days 1%
JanW 7/10 6321 days 1%
Rissmann 10/10 6325 days 1%
Benzedi 10/10 6327 days 1%
BrunoG 7/10 6327 days 1%
Barry Smith 7/10 6329 days 1%
Johannes & Jopke Fokkema 8/10 6329 days 1%
Francesca Sabat 10/10 6331 days 1%
Steve 9/10 6343 days 1%
winter_uk 10/10 6352 days 1%
Bronwyn 9/10 6353 days 1%
purplekat99 10/10 6430 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.