G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 506 days 100%
Mike Fricker 10/10 871 days 66%
Kumar 10/10 2026 days 5%
Richard Clapton 9/10 2576 days 4%
Mike Fricker 10/10 2880 days 3%
Melinda Pyke 10/10 2910 days 3%
Katrina 7/10 3183 days 2%
Romy de Boer 9/10 3209 days 3%
Jan Christoph 10/10 3211 days 3%
Shan 9/10 3213 days 3%
Hannibal Winther 9/10 3219 days 3%
Y Atkinson 10/10 3462 days 2%
Fredrik Lundberg 10/10 3470 days 2%
Michelle Ryan 7/10 3474 days 2%
Jocelyn Booy 10/10 3490 days 2%
Myriam Ackermann 9/10 3492 days 2%
Kevin Schlaarz 10/10 3496 days 2%
Leif Marienlund 9/10 3502 days 2%
Danielle 9/10 3507 days 2%
Emma Millett 8/10 3509 days 2%
Marjolen Klomphaler 8/10 3511 days 2%
Cornelia Timm 9/10 3511 days 2%
Filipe Santos 7/10 3538 days 2%
Marc Sanivan 8/10 3540 days 2%
Manu Liberta 10/10 3547 days 2%
Theresa Slaghekke 9/10 3550 days 2%
Patrick 9/10 3550 days 2%
Lieke vol Velde 7/10 3551 days 2%
Olde Vogel 7/10 3551 days 2%
Anouk Goemans 8/10 3553 days 2%
Alicia Speisekorn-Gil 9/10 3554 days 2%
Yee How 9/10 3555 days 2%
Joanne Woo 10/10 3555 days 2%
Anthony Terry 9/10 3556 days 2%
Susanne 8/10 3556 days 2%
Nicole Joersen 9/10 3557 days 2%
Matthus Groem 7/10 3557 days 2%
Jannika Cao 8/10 3560 days 2%
Pierre Landenne 10/10 3560 days 2%
Maarten 6/10 3560 days 2%
Luke 8/10 3563 days 2%
Sherrie Fox 7/10 3563 days 2%
Caroline Coudray 10/10 3564 days 2%
Cyril 8/10 3564 days 2%
Ramon Corbett 8/10 3573 days 2%
Pedro Cordeiru 9/10 3576 days 2%
Kirsty Smith 10/10 3580 days 2%
victor diego 9/10 3581 days 2%
Xavier 8/10 3583 days 2%
Viki Kent 10/10 3584 days 2%
Ross D 10/10 3584 days 2%
Bobbie Jones 8/10 3586 days 2%
Lea Celerier 10/10 3589 days 2%
Hazel Norman 10/10 3589 days 2%
Diego Casanova 9/10 3589 days 2%
Timothy Delaney 9/10 3753 days 1%
Jorg Muller 6/10 3791 days 1%
Wolfgang Ellenrieder 9/10 3798 days 1%
Jeremy Billy 9/10 3798 days 1%
Jean-Pierre Guillon 10/10 3798 days 1%
Matthiew Rey 5/10 3802 days 1%
Rebecca Grant 9/10 3806 days 1%
Jeff Barth 8/10 3806 days 1%
Constantin Goldberg 5/10 3806 days 1%
Gesa 5/10 3810 days 1%
Alvaro Rodriguez 8/10 3810 days 1%
Kirsten Helsgaun 9/10 3811 days 1%
Navina 9/10 3813 days 1%
Jael Disanto 10/10 3813 days 1%
Nico Neubauer 7/10 3814 days 1%
Bob Treitman 9/10 3815 days 1%
Helena 6/10 3816 days 1%
Lærke Hagelskjær 10/10 3816 days 1%
Clotilde Graziani 8/10 3821 days 1%
Rieke 10/10 3822 days 1%
Stephan Ophelders 7/10 3823 days 1%
S Black 10/10 3823 days 1%
Gae Saevane 7/10 3824 days 1%
Steve Barnwell 8/10 3824 days 1%
Kathi 10/10 3832 days 1%
Sandra 9/10 3834 days 1%
Lothen 10/10 3835 days 1%
Paul and Astrid 9/10 3836 days 1%
Chris 8/10 3842 days 1%
Pernilla Therkildsen 10/10 3848 days 1%
Karina Therkildsen 10/10 3848 days 1%
Felicity Fay 9/10 3852 days 1%
Dylan Scott 7/10 3857 days 1%
Audrey and Max 9/10 3866 days 1%
Brandon Patton 10/10 3866 days 1%
Ian Hortop 10/10 3868 days 1%
Matthew Hallowell 9/10 3870 days 1%
Wirth Pascal 4/10 3872 days 1%
Stefanie Giese 7/10 3873 days 1%
Stephan 9/10 3895 days 1%
Martin Bakker 9/10 3902 days 1%
Kelsey Austin 7/10 3904 days 1%
Ronja and Lena 10/10 3907 days 1%
Falko 9/10 3918 days 1%
Judy Rafferty 10/10 3941 days 1%
Ahmed Mohsen Aly 7/10 3944 days 1%
Dianne van der Wal 8/10 4051 days 1%
Sofie Jebsen 10/10 4179 days 0%
Vanessa 4/10 4180 days 0%
Ken 8/10 4180 days 0%
Jennifer Lerchbacher 9/10 4205 days 0%
Jurgen Moors 5/10 4208 days 0%
Finn and Melanie Lorbeer 10/10 4211 days 0%
David McIntosh 7/10 4225 days 0%
Manuela Opprecht 10/10 4229 days 0%
Andy Jobst 10/10 4280 days 0%
techno69 9/10 4340 days 0%
Moley 10/10 4402 days 1%
Richard 9/10 4433 days 1%
Anna Grafenstein 7/10 4520 days 1%
Nikolas Gut 10/10 4522 days 1%
Michele 10/10 4524 days 1%
Jacques Revel 9/10 4525 days 1%
Charlotte 8/10 4526 days 1%
Julien Joubert-Gaillard 8/10 4527 days 1%
Claudia Hillebrand 10/10 4528 days 1%
Julian Kuemme 9/10 4530 days 1%
Andrea Sole 6/10 4530 days 1%
Patricia Erni 10/10 4533 days 1%
Robert Erni 10/10 4533 days 1%
Manuel Bleiker 10/10 4533 days 1%
Marie Toulemonde 9/10 4534 days 1%
Mark 9/10 4537 days 1%
Stefan Glock 9/10 4538 days 1%
Laure Cops 8/10 4539 days 1%
Svenja Trubenbach 9/10 4539 days 1%
Helene Andersen 10/10 4550 days 1%
Tomas Shairi 8/10 4551 days 1%
Charlotte Casey 6/10 4551 days 1%
Vanessa 7/10 4552 days 1%
Jonas Hessel 10/10 4552 days 1%
Oliver Blackmore 9/10 4554 days 1%
Austin Johns 9/10 4557 days 1%
Sarah Christman 9/10 4557 days 1%
Stina Hultberg 10/10 4559 days 1%
Alexander Zimmer 9/10 4560 days 1%
Bex Hyland 10/10 4564 days 1%
Ann-Kathrin Wacker 9/10 4566 days 1%
Lena Wacker 8/10 4566 days 1%
Laura Metz 10/10 4568 days 1%
Hubertus Thost 10/10 4568 days 1%
Mirjam Betschart 10/10 4569 days 1%
Julie Robinson 4/10 4570 days 1%
Marion Busch 9/10 4570 days 1%
Glyn and Karen Farlow 10/10 4571 days 1%
Manuela Michelbach 8/10 4572 days 1%
Marius Hoffmann 9/10 4572 days 1%
Libby 9/10 4576 days 1%
Xavier 9/10 4576 days 1%
Luca Maria Willensrock 7/10 4577 days 1%
Sybille Willenbrock 10/10 4577 days 1%
Colin Billington 10/10 4577 days 1%
Ene Pold 10/10 4577 days 1%
Alex Sheldon 8/10 4580 days 1%
Bjoern 10/10 4582 days 1%
Viola 8/10 4582 days 1%
Lisbeth Sorum 7/10 4590 days 1%
Cameron Tarbotton 6/10 4590 days 1%
Andrea Hiemer 10/10 4590 days 1%
Angela Neville 10/10 4591 days 1%
Richard van den Bosch 6/10 4599 days 1%
Ina Daubenbuechel 10/10 4599 days 1%
Uta Dingebauer 9/10 4599 days 1%
Maya Bakker-deDreu 9/10 4604 days 1%
Stuart Wilson 10/10 4610 days 1%
Marine 10/10 4611 days 1%
Pioter Jurkowski 10/10 4614 days 1%
Emeline Dupre 10/10 4615 days 1%
Elizabeth 7/10 4616 days 1%
Jesse Farrell 8/10 4623 days 1%
Kim Maertens 9/10 4624 days 1%
Ariadna & Omer 6/10 4645 days 1%
Steve Warren 9/10 4706 days 1%
Azteca 10/10 4798 days 1%
hendrik king 9/10 4828 days 1%
Elizabeth Stenhouse 6/10 4889 days 1%
Christian Schumacher 10/10 4899 days 1%
Andreas Jarvel 7/10 4903 days 1%
Trine Ellegaard 7/10 4903 days 1%
Marla Fogh 7/10 4903 days 1%
Pete Wilson 9/10 4906 days 1%
Stientje van den Heuvel 8/10 4906 days 1%
Jiri van Straelper 9/10 4907 days 1%
Lea Scheuvens 9/10 4910 days 1%
Luise Fuchs 10/10 4910 days 1%
Anja S 9/10 4911 days 1%
Marcel 9/10 4913 days 1%
Wendy Hawkins 8/10 4915 days 1%
Roger Hawkins 9/10 4915 days 1%
Helen Dean 8/10 4920 days 1%
Lorna and Seb 10/10 4923 days 1%
Fernando Martin 8/10 4927 days 1%
Stefan AuRich 8/10 4928 days 1%
Jim 8/10 4931 days 1%
Enna Keet 8/10 4932 days 1%
Wendy Ward 10/10 4936 days 1%
Willem de Jong 10/10 4941 days 1%
John and Chris Creese 10/10 4943 days 1%
Sebastian and Peter Beate 10/10 4943 days 1%
Michal Maly 9/10 4946 days 1%
Hanneke P 9/10 4979 days 1%
Liam Day 9/10 4996 days 1%
M Booty 10/10 4997 days 1%
Andrea Wollmann 9/10 4997 days 1%
Jan 9/10 4998 days 1%
Lydia Holleman 8/10 5001 days 1%
Urs Kloter 9/10 5001 days 1%
Annie 10/10 5003 days 1%
John 10/10 5003 days 1%
Frans Derks 8/10 5003 days 1%
Abby Rushmer 8/10 5009 days 1%
Dio 8/10 5012 days 1%
Innes Martin 6/10 5014 days 1%
Auger 10/10 5017 days 1%
Auger 10/10 5017 days 1%
Alex Laidlaw 10/10 5017 days 1%
Oliver Kalmbach 9/10 5019 days 1%
Steve and Therese Dunne 8/10 5022 days 1%
Meryem Buchwitz 9/10 5023 days 1%
ORfam 8/10 5040 days 1%
Loesje 8/10 5101 days 1%
Travelgirl1274 10/10 5163 days 1%
Stuart Arrol 10/10 5250 days 1%
Green UK 9/10 5266 days 1%
Sally Gordie 10/10 5272 days 1%
Evelyn Mackie 10/10 5278 days 1%
Matthias Angela 9/10 5279 days 1%
M Robinson 10/10 5281 days 1%
Stephanie Spurr 8/10 5281 days 1%
J Jmal 10/10 5281 days 1%
Roy Barton 9/10 5282 days 1%
Tinne Cis 6/10 5282 days 1%
Fritschi 10/10 5287 days 1%
Lucy Duffy 10/10 5288 days 1%
Daniel Patricia 9/10 5288 days 1%
Fries 10/10 5294 days 1%
Rick Moth 9/10 5294 days 1%
Ian Bailey 10/10 5294 days 1%
Howell Davies 9/10 5294 days 1%
Baas 8/10 5294 days 1%
Gillian Rowe 10/10 5295 days 1%
Josef 9/10 5295 days 1%
Michael & Janet 9/10 5295 days 1%
Stam 8/10 5296 days 1%
Dieter Mangold 8/10 5297 days 1%
Eric Lombaard 10/10 5297 days 1%
Beat Kindler 9/10 5297 days 1%
Sabine & Stefan 10/10 5298 days 1%
Tadej Ferjan 9/10 5299 days 1%
Simon Fry 7/10 5299 days 1%
Cindy & Glen Kerunsky 10/10 5301 days 1%
Rainer Schnell 10/10 5306 days 1%
Steve Goodyear 8/10 5306 days 1%
Paul & Michelle Harmer 9/10 5307 days 1%
Clemens 8/10 5307 days 1%
Brian Frost 10/10 5308 days 1%
Marco Scheiber 9/10 5308 days 1%
Rocco Christian 8/10 5308 days 1%
Louis Smit 8/10 5309 days 1%
Jessica Lane 3/10 5311 days 1%
Carel 9/10 5311 days 1%
Tom Connis 10/10 5313 days 1%
Barrie Corless 8/10 5313 days 1%
pauls1892 10/10 5314 days 1%
Dean 8/10 5360 days 1%
Steve & Maggie 9/10 5377 days 1%
Dirk Faupel 9/10 5380 days 1%
Dirk Faupel 9/10 5380 days 1%
deJong 8/10 5380 days 1%
Ross Cooke 10/10 5383 days 1%
Gerard Crothers 10/10 5383 days 1%
Moniek Roelots 9/10 5383 days 1%
Sebastian 9/10 5385 days 1%
Christoph 10/10 5385 days 1%
Josh 9/10 5388 days 1%
Ray Coombe 10/10 5388 days 1%
Powerfamily 10/10 5529 days 1%
G Tulloch 9/10 5614 days 1%
Stephen Hunt 4/10 5616 days 1%
raceytracey 10/10 5620 days 1%
AJ van Pelt 10/10 5628 days 1%
Prideaux 10/10 5630 days 1%
John & Lorraine 8/10 5630 days 1%
Stefan Schmitz 8/10 5633 days 1%
Mr & Mrs Palmer 9/10 5637 days 1%
Oppenoorth 9/10 5639 days 1%
bryfrance 10/10 5641 days 1%
Steve & Pearl Baker 10/10 5641 days 1%
Jim & Rebecca 10/10 5643 days 1%
Tricia Goggin 9/10 5643 days 1%
Juerg & Denise Zuesli 10/10 5644 days 1%
K Dahmer 10/10 5644 days 1%
Chris & Anne Pearson 10/10 5645 days 1%
Gerstmann 10/10 5645 days 1%
Stephen Shearer 10/10 5648 days 1%
Zuur 9/10 5648 days 1%
Kai Eppink 8/10 5649 days 1%
Martin 10/10 5649 days 1%
Julia 10/10 5649 days 1%
Elise van Haastert 8/10 5650 days 1%
katjarege 9/10 5651 days 1%
Iko 9/10 5651 days 1%
Zenager 10/10 5652 days 1%
Ini & Cees 8/10 5653 days 1%
Kasten 10/10 5653 days 1%
Manu & Gabi 10/10 5656 days 1%
Rachel Gerrand 7/10 5656 days 1%
Chris Darlington 9/10 5659 days 1%
Thomas Reidinger 9/10 5665 days 1%
David Heads 8/10 5666 days 1%
Jennie McIver 6/10 5666 days 1%
Bahner 10/10 5667 days 1%
Marieke and Bert-Jan 9/10 5667 days 1%
Andy Martin 10/10 5668 days 1%
Nick Secker 8/10 5669 days 1%
Robert Cox 10/10 5670 days 1%
Ross Hughes 8/10 5670 days 1%
Glenn 10/10 5670 days 1%
Mike and Alice Powner 9/10 5670 days 1%
Julia 9/10 5671 days 1%
Webster 10/10 5672 days 1%
Dan Aldridge 8/10 5672 days 1%
Barbara 10/10 5672 days 1%
Robert Haidt 8/10 5672 days 1%
Gordon Daniels 8/10 5674 days 1%
Jane Hancock 8/10 5674 days 1%
Kay and Colin Yendole 10/10 5675 days 1%
Wijnhoven 10/10 5676 days 1%
Emma Wilkinson 9/10 5678 days 1%
Bruce & Bonnie Childs 8/10 5678 days 1%
Doris Neuber 10/10 5678 days 1%
Grada Anderson 10/10 5679 days 1%
Christian Foerster 10/10 5679 days 1%
Rissa W 10/10 5679 days 1%
dollimyxture 10/10 5710 days 1%
antrobdozer 10/10 5863 days 1%
Peter Aerborg 9/10 5952 days 1%
Phineas Smith-Fox 10/10 5952 days 1%
BelindaT 10/10 5963 days 1%
nuwee 9/10 5985 days 1%
saraswitzer 10/10 5985 days 1%
Quin 9/10 5985 days 1%
Don & Geraldine 9/10 5991 days 1%
Corine van Been 7/10 5998 days 1%
Kevin F 10/10 5998 days 1%
Brigitta Reil 9/10 6000 days 1%
Russ Turner 8/10 6002 days 1%
Keita-Karen Buchanan 10/10 6002 days 1%
Bowness 9/10 6003 days 1%
Margie Sammons 10/10 6004 days 1%
Jvjm Family 9/10 6004 days 1%
Ingrid Zell 8/10 6007 days 1%
Tom Bos 8/10 6011 days 1%
P.C Kool 9/10 6011 days 1%
Ian Watson 10/10 6017 days 1%
Main 10/10 6017 days 1%
Giaque 9/10 6022 days 1%
Yssel de Schepper 8/10 6022 days 1%
Claudia 10/10 6023 days 1%
Sheila Morgan 10/10 6025 days 1%
Harm Kraai 10/10 6025 days 1%
Marsden 10/10 6025 days 1%
Robertson 9/10 6026 days 1%
Wilbert Germ 10/10 6029 days 1%
Sue 10/10 6029 days 1%
Ronny 9/10 6030 days 1%
David Valentine 9/10 6038 days 1%
Birgit Haver 10/10 6038 days 1%
Ake Erlandsson 10/10 6040 days 1%
Nadine Schaee 10/10 6041 days 1%
Terry Phillips 8/10 6041 days 1%
Jeremy & Sarah Rind 10/10 6043 days 1%
Kevin and Teresa 8/10 6044 days 1%
S Luis Van Oler 9/10 6049 days 1%
Jess Mill 10/10 6050 days 1%
Samantha Piekuta 8/10 6053 days 1%
Annemiek and Rianne 10/10 6057 days 1%
John J 9/10 6058 days 1%
E.M. Prideaux 9/10 6058 days 1%
Stevens Frans 7/10 6061 days 1%
Bartlett nz 10/10 6061 days 1%
Sally Hall 8/10 6064 days 1%
Susi Schoetzler 8/10 6064 days 1%
Chung Family 10/10 6064 days 1%
marcusba 9/10 6087 days 1%
sophiep 9/10 6090 days 1%
marylus 10/10 6090 days 1%
Mike 7/10 6090 days 1%
joannaw 9/10 6091 days 1%
niekv 9/10 6091 days 1%
Linda Coats 10/10 6091 days 1%
Lynn Maguire 10/10 6092 days 1%
catdonjaime 9/10 6099 days 1%
carsteng 9/10 6100 days 1%
Artur D 9/10 6108 days 1%
Melanie Bielefeld 10/10 6108 days 1%
Douglas Beresford 9/10 6108 days 1%
Wolfgang Dittrich 10/10 6116 days 1%
Terry J 7/10 6116 days 1%
Chris Bulman 10/10 6117 days 1%
Alan Riley 10/10 6118 days 1%
Kathrin Thomas 10/10 6118 days 1%
Peattie 10/10 6118 days 1%
Shane and Kate Wilkinson 10/10 6128 days 1%
chessum 9/10 6136 days 1%
Anna 8/10 6136 days 1%
Evan 9/10 6167 days 1%
Suzanne 10/10 6167 days 1%
Debs NZ 10/10 6167 days 1%
bondd 9/10 6215 days 1%
brianp 10/10 6222 days 1%
andriesk 8/10 6232 days 1%
steph_m 8/10 6320 days 1%
Amy_B 3/10 6334 days 1%
TillE412 10/10 6334 days 1%
MiepS 8/10 6338 days 1%
SSheil 10/10 6338 days 1%
DirkGermany 10/10 6345 days 1%
ginekek 10/10 6350 days 1%
rosil 7/10 6350 days 1%
DC Melbourne 9/10 6353 days 1%
Martina Bumiller 7/10 6355 days 1%
Barry Treve 10/10 6357 days 1%
JanetM 10/10 6362 days 1%
JanW 7/10 6362 days 1%
Rissmann 10/10 6366 days 1%
Benzedi 10/10 6368 days 1%
BrunoG 7/10 6368 days 1%
Barry Smith 7/10 6370 days 1%
Johannes & Jopke Fokkema 8/10 6370 days 1%
Francesca Sabat 10/10 6372 days 1%
Steve 9/10 6384 days 1%
winter_uk 10/10 6393 days 1%
Bronwyn 9/10 6394 days 1%
purplekat99 10/10 6471 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.