G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 526 days 100%
Mike Fricker 10/10 891 days 65%
Kumar 10/10 2046 days 5%
Richard Clapton 9/10 2596 days 4%
Mike Fricker 10/10 2900 days 3%
Melinda Pyke 10/10 2930 days 3%
Katrina 7/10 3204 days 3%
Romy de Boer 9/10 3229 days 3%
Jan Christoph 10/10 3231 days 3%
Shan 9/10 3233 days 3%
Hannibal Winther 9/10 3239 days 3%
Y Atkinson 10/10 3482 days 2%
Fredrik Lundberg 10/10 3490 days 2%
Michelle Ryan 7/10 3494 days 2%
Jocelyn Booy 10/10 3510 days 2%
Myriam Ackermann 9/10 3512 days 2%
Kevin Schlaarz 10/10 3516 days 2%
Leif Marienlund 9/10 3522 days 2%
Danielle 9/10 3527 days 2%
Emma Millett 8/10 3529 days 2%
Marjolen Klomphaler 8/10 3531 days 2%
Cornelia Timm 9/10 3531 days 2%
Filipe Santos 7/10 3558 days 2%
Marc Sanivan 8/10 3560 days 2%
Manu Liberta 10/10 3567 days 2%
Theresa Slaghekke 9/10 3570 days 2%
Patrick 9/10 3570 days 2%
Lieke vol Velde 7/10 3571 days 2%
Olde Vogel 7/10 3571 days 2%
Anouk Goemans 8/10 3573 days 2%
Alicia Speisekorn-Gil 9/10 3574 days 2%
Yee How 9/10 3575 days 2%
Joanne Woo 10/10 3575 days 2%
Anthony Terry 9/10 3576 days 2%
Susanne 8/10 3576 days 2%
Nicole Joersen 9/10 3577 days 2%
Matthus Groem 7/10 3577 days 2%
Jannika Cao 8/10 3580 days 2%
Pierre Landenne 10/10 3580 days 2%
Maarten 6/10 3580 days 2%
Luke 8/10 3583 days 2%
Sherrie Fox 7/10 3583 days 2%
Caroline Coudray 10/10 3584 days 2%
Cyril 8/10 3584 days 2%
Ramon Corbett 8/10 3593 days 2%
Pedro Cordeiru 9/10 3596 days 2%
Kirsty Smith 10/10 3600 days 2%
victor diego 9/10 3601 days 2%
Xavier 8/10 3603 days 2%
Viki Kent 10/10 3604 days 2%
Ross D 10/10 3604 days 2%
Bobbie Jones 8/10 3606 days 2%
Lea Celerier 10/10 3609 days 2%
Hazel Norman 10/10 3609 days 2%
Diego Casanova 9/10 3609 days 2%
Timothy Delaney 9/10 3773 days 1%
Jorg Muller 6/10 3811 days 1%
Wolfgang Ellenrieder 9/10 3818 days 1%
Jeremy Billy 9/10 3818 days 1%
Jean-Pierre Guillon 10/10 3818 days 1%
Matthiew Rey 5/10 3822 days 1%
Rebecca Grant 9/10 3826 days 1%
Jeff Barth 8/10 3826 days 1%
Constantin Goldberg 5/10 3826 days 1%
Gesa 5/10 3830 days 1%
Alvaro Rodriguez 8/10 3830 days 1%
Kirsten Helsgaun 9/10 3831 days 1%
Navina 9/10 3833 days 1%
Jael Disanto 10/10 3833 days 1%
Nico Neubauer 7/10 3834 days 1%
Bob Treitman 9/10 3835 days 1%
Helena 6/10 3836 days 1%
Lærke Hagelskjær 10/10 3836 days 1%
Clotilde Graziani 8/10 3841 days 1%
Rieke 10/10 3842 days 1%
Stephan Ophelders 7/10 3843 days 1%
S Black 10/10 3844 days 1%
Gae Saevane 7/10 3844 days 1%
Steve Barnwell 8/10 3844 days 1%
Kathi 10/10 3852 days 1%
Sandra 9/10 3854 days 1%
Lothen 10/10 3855 days 1%
Paul and Astrid 9/10 3856 days 1%
Chris 8/10 3862 days 1%
Pernilla Therkildsen 10/10 3868 days 1%
Karina Therkildsen 10/10 3868 days 1%
Felicity Fay 9/10 3872 days 1%
Dylan Scott 7/10 3877 days 1%
Audrey and Max 9/10 3886 days 1%
Brandon Patton 10/10 3886 days 1%
Ian Hortop 10/10 3888 days 1%
Matthew Hallowell 9/10 3890 days 1%
Wirth Pascal 4/10 3892 days 1%
Stefanie Giese 7/10 3893 days 1%
Stephan 9/10 3915 days 1%
Martin Bakker 9/10 3922 days 1%
Kelsey Austin 7/10 3924 days 1%
Ronja and Lena 10/10 3927 days 1%
Falko 9/10 3938 days 1%
Judy Rafferty 10/10 3961 days 1%
Ahmed Mohsen Aly 7/10 3964 days 1%
Dianne van der Wal 8/10 4071 days 1%
Sofie Jebsen 10/10 4199 days 0%
Vanessa 4/10 4200 days 0%
Ken 8/10 4200 days 0%
Jennifer Lerchbacher 9/10 4225 days 0%
Jurgen Moors 5/10 4228 days 0%
Finn and Melanie Lorbeer 10/10 4231 days 0%
David McIntosh 7/10 4245 days 0%
Manuela Opprecht 10/10 4249 days 0%
Andy Jobst 10/10 4300 days 0%
techno69 9/10 4361 days 0%
Moley 10/10 4422 days 1%
Richard 9/10 4453 days 1%
Anna Grafenstein 7/10 4540 days 1%
Nikolas Gut 10/10 4542 days 1%
Michele 10/10 4544 days 1%
Jacques Revel 9/10 4545 days 1%
Charlotte 8/10 4546 days 1%
Julien Joubert-Gaillard 8/10 4547 days 1%
Claudia Hillebrand 10/10 4548 days 1%
Julian Kuemme 9/10 4550 days 1%
Andrea Sole 6/10 4550 days 1%
Patricia Erni 10/10 4553 days 1%
Robert Erni 10/10 4553 days 1%
Manuel Bleiker 10/10 4553 days 1%
Marie Toulemonde 9/10 4554 days 1%
Mark 9/10 4557 days 1%
Stefan Glock 9/10 4558 days 1%
Laure Cops 8/10 4559 days 1%
Svenja Trubenbach 9/10 4559 days 1%
Helene Andersen 10/10 4570 days 1%
Tomas Shairi 8/10 4571 days 1%
Charlotte Casey 6/10 4571 days 1%
Vanessa 7/10 4572 days 1%
Jonas Hessel 10/10 4572 days 1%
Oliver Blackmore 9/10 4574 days 1%
Austin Johns 9/10 4577 days 1%
Sarah Christman 9/10 4577 days 1%
Stina Hultberg 10/10 4579 days 1%
Alexander Zimmer 9/10 4580 days 1%
Bex Hyland 10/10 4584 days 1%
Ann-Kathrin Wacker 9/10 4586 days 1%
Lena Wacker 8/10 4586 days 1%
Laura Metz 10/10 4588 days 1%
Hubertus Thost 10/10 4588 days 1%
Mirjam Betschart 10/10 4589 days 1%
Julie Robinson 4/10 4590 days 1%
Marion Busch 9/10 4590 days 1%
Glyn and Karen Farlow 10/10 4591 days 1%
Manuela Michelbach 8/10 4592 days 1%
Marius Hoffmann 9/10 4592 days 1%
Libby 9/10 4596 days 1%
Xavier 9/10 4596 days 1%
Luca Maria Willensrock 7/10 4597 days 1%
Sybille Willenbrock 10/10 4597 days 1%
Colin Billington 10/10 4597 days 1%
Ene Pold 10/10 4597 days 1%
Alex Sheldon 8/10 4600 days 1%
Bjoern 10/10 4602 days 1%
Viola 8/10 4602 days 1%
Lisbeth Sorum 7/10 4610 days 1%
Cameron Tarbotton 6/10 4610 days 1%
Andrea Hiemer 10/10 4610 days 1%
Angela Neville 10/10 4611 days 1%
Richard van den Bosch 6/10 4619 days 1%
Ina Daubenbuechel 10/10 4619 days 1%
Uta Dingebauer 9/10 4619 days 1%
Maya Bakker-deDreu 9/10 4624 days 1%
Stuart Wilson 10/10 4630 days 1%
Marine 10/10 4631 days 1%
Pioter Jurkowski 10/10 4634 days 1%
Emeline Dupre 10/10 4635 days 1%
Elizabeth 7/10 4636 days 1%
Jesse Farrell 8/10 4643 days 1%
Kim Maertens 9/10 4644 days 1%
Ariadna & Omer 6/10 4665 days 1%
Steve Warren 9/10 4726 days 1%
Azteca 10/10 4818 days 1%
hendrik king 9/10 4848 days 1%
Elizabeth Stenhouse 6/10 4909 days 1%
Christian Schumacher 10/10 4919 days 1%
Andreas Jarvel 7/10 4923 days 1%
Trine Ellegaard 7/10 4923 days 1%
Marla Fogh 7/10 4923 days 1%
Pete Wilson 9/10 4926 days 1%
Stientje van den Heuvel 8/10 4926 days 1%
Jiri van Straelper 9/10 4927 days 1%
Lea Scheuvens 9/10 4930 days 1%
Luise Fuchs 10/10 4930 days 1%
Anja S 9/10 4931 days 1%
Marcel 9/10 4933 days 1%
Wendy Hawkins 8/10 4935 days 1%
Roger Hawkins 9/10 4935 days 1%
Helen Dean 8/10 4940 days 1%
Lorna and Seb 10/10 4943 days 1%
Fernando Martin 8/10 4947 days 1%
Stefan AuRich 8/10 4948 days 1%
Jim 8/10 4951 days 1%
Enna Keet 8/10 4952 days 1%
Wendy Ward 10/10 4956 days 1%
Willem de Jong 10/10 4961 days 1%
John and Chris Creese 10/10 4963 days 1%
Sebastian and Peter Beate 10/10 4963 days 1%
Michal Maly 9/10 4966 days 1%
Hanneke P 9/10 4999 days 1%
Liam Day 9/10 5016 days 1%
M Booty 10/10 5017 days 1%
Andrea Wollmann 9/10 5017 days 1%
Jan 9/10 5018 days 1%
Lydia Holleman 8/10 5021 days 1%
Urs Kloter 9/10 5021 days 1%
Annie 10/10 5023 days 1%
John 10/10 5023 days 1%
Frans Derks 8/10 5023 days 1%
Abby Rushmer 8/10 5029 days 1%
Dio 8/10 5032 days 1%
Innes Martin 6/10 5034 days 1%
Auger 10/10 5037 days 1%
Auger 10/10 5037 days 1%
Alex Laidlaw 10/10 5037 days 1%
Oliver Kalmbach 9/10 5039 days 1%
Steve and Therese Dunne 8/10 5042 days 1%
Meryem Buchwitz 9/10 5043 days 1%
ORfam 8/10 5060 days 1%
Loesje 8/10 5121 days 1%
Travelgirl1274 10/10 5183 days 1%
Stuart Arrol 10/10 5270 days 1%
Green UK 9/10 5286 days 1%
Sally Gordie 10/10 5292 days 1%
Evelyn Mackie 10/10 5298 days 1%
Matthias Angela 9/10 5299 days 1%
M Robinson 10/10 5301 days 1%
Stephanie Spurr 8/10 5301 days 1%
J Jmal 10/10 5301 days 1%
Roy Barton 9/10 5302 days 1%
Tinne Cis 6/10 5302 days 1%
Fritschi 10/10 5307 days 1%
Lucy Duffy 10/10 5308 days 1%
Daniel Patricia 9/10 5308 days 1%
Fries 10/10 5314 days 1%
Rick Moth 9/10 5314 days 1%
Ian Bailey 10/10 5314 days 1%
Howell Davies 9/10 5314 days 1%
Baas 8/10 5314 days 1%
Gillian Rowe 10/10 5315 days 1%
Josef 9/10 5315 days 1%
Michael & Janet 9/10 5315 days 1%
Stam 8/10 5316 days 1%
Dieter Mangold 8/10 5317 days 1%
Eric Lombaard 10/10 5317 days 1%
Beat Kindler 9/10 5317 days 1%
Sabine & Stefan 10/10 5318 days 1%
Tadej Ferjan 9/10 5319 days 1%
Simon Fry 7/10 5319 days 1%
Cindy & Glen Kerunsky 10/10 5321 days 1%
Rainer Schnell 10/10 5326 days 1%
Steve Goodyear 8/10 5326 days 1%
Paul & Michelle Harmer 9/10 5327 days 1%
Clemens 8/10 5327 days 1%
Brian Frost 10/10 5328 days 1%
Marco Scheiber 9/10 5328 days 1%
Rocco Christian 8/10 5328 days 1%
Louis Smit 8/10 5329 days 1%
Jessica Lane 3/10 5331 days 1%
Carel 9/10 5331 days 1%
Tom Connis 10/10 5333 days 1%
Barrie Corless 8/10 5333 days 1%
pauls1892 10/10 5334 days 1%
Dean 8/10 5380 days 1%
Steve & Maggie 9/10 5397 days 1%
Dirk Faupel 9/10 5400 days 1%
Dirk Faupel 9/10 5400 days 1%
deJong 8/10 5400 days 1%
Ross Cooke 10/10 5403 days 1%
Gerard Crothers 10/10 5403 days 1%
Moniek Roelots 9/10 5403 days 1%
Sebastian 9/10 5405 days 1%
Christoph 10/10 5405 days 1%
Josh 9/10 5408 days 1%
Ray Coombe 10/10 5408 days 1%
Powerfamily 10/10 5549 days 1%
G Tulloch 9/10 5634 days 1%
Stephen Hunt 4/10 5636 days 1%
raceytracey 10/10 5640 days 1%
AJ van Pelt 10/10 5648 days 1%
Prideaux 10/10 5650 days 1%
John & Lorraine 8/10 5650 days 1%
Stefan Schmitz 8/10 5653 days 1%
Mr & Mrs Palmer 9/10 5657 days 1%
Oppenoorth 9/10 5659 days 1%
bryfrance 10/10 5661 days 1%
Steve & Pearl Baker 10/10 5661 days 1%
Jim & Rebecca 10/10 5663 days 1%
Tricia Goggin 9/10 5663 days 1%
Juerg & Denise Zuesli 10/10 5664 days 1%
K Dahmer 10/10 5664 days 1%
Chris & Anne Pearson 10/10 5665 days 1%
Gerstmann 10/10 5665 days 1%
Stephen Shearer 10/10 5668 days 1%
Zuur 9/10 5668 days 1%
Kai Eppink 8/10 5669 days 1%
Martin 10/10 5669 days 1%
Julia 10/10 5669 days 1%
Elise van Haastert 8/10 5670 days 1%
katjarege 9/10 5671 days 1%
Iko 9/10 5671 days 1%
Zenager 10/10 5672 days 1%
Ini & Cees 8/10 5673 days 1%
Kasten 10/10 5673 days 1%
Manu & Gabi 10/10 5676 days 1%
Rachel Gerrand 7/10 5676 days 1%
Chris Darlington 9/10 5679 days 1%
Thomas Reidinger 9/10 5685 days 1%
David Heads 8/10 5686 days 1%
Jennie McIver 6/10 5686 days 1%
Bahner 10/10 5687 days 1%
Marieke and Bert-Jan 9/10 5687 days 1%
Andy Martin 10/10 5688 days 1%
Nick Secker 8/10 5689 days 1%
Robert Cox 10/10 5690 days 1%
Ross Hughes 8/10 5690 days 1%
Glenn 10/10 5690 days 1%
Mike and Alice Powner 9/10 5690 days 1%
Julia 9/10 5691 days 1%
Webster 10/10 5692 days 1%
Dan Aldridge 8/10 5692 days 1%
Barbara 10/10 5692 days 1%
Robert Haidt 8/10 5692 days 1%
Gordon Daniels 8/10 5694 days 1%
Jane Hancock 8/10 5694 days 1%
Kay and Colin Yendole 10/10 5695 days 1%
Wijnhoven 10/10 5696 days 1%
Emma Wilkinson 9/10 5698 days 1%
Bruce & Bonnie Childs 8/10 5698 days 1%
Doris Neuber 10/10 5698 days 1%
Grada Anderson 10/10 5699 days 1%
Christian Foerster 10/10 5699 days 1%
Rissa W 10/10 5699 days 1%
dollimyxture 10/10 5730 days 1%
antrobdozer 10/10 5883 days 1%
Peter Aerborg 9/10 5972 days 1%
Phineas Smith-Fox 10/10 5972 days 1%
BelindaT 10/10 5983 days 1%
nuwee 9/10 6005 days 1%
saraswitzer 10/10 6005 days 1%
Quin 9/10 6005 days 1%
Don & Geraldine 9/10 6011 days 1%
Corine van Been 7/10 6018 days 1%
Kevin F 10/10 6018 days 1%
Brigitta Reil 9/10 6020 days 1%
Russ Turner 8/10 6022 days 1%
Keita-Karen Buchanan 10/10 6022 days 1%
Bowness 9/10 6023 days 1%
Margie Sammons 10/10 6024 days 1%
Jvjm Family 9/10 6024 days 1%
Ingrid Zell 8/10 6027 days 1%
Tom Bos 8/10 6031 days 1%
P.C Kool 9/10 6031 days 1%
Ian Watson 10/10 6037 days 1%
Main 10/10 6037 days 1%
Giaque 9/10 6042 days 1%
Yssel de Schepper 8/10 6042 days 1%
Claudia 10/10 6043 days 1%
Sheila Morgan 10/10 6045 days 1%
Harm Kraai 10/10 6045 days 1%
Marsden 10/10 6045 days 1%
Robertson 9/10 6046 days 1%
Wilbert Germ 10/10 6049 days 1%
Sue 10/10 6049 days 1%
Ronny 9/10 6050 days 1%
David Valentine 9/10 6058 days 1%
Birgit Haver 10/10 6058 days 1%
Ake Erlandsson 10/10 6060 days 1%
Nadine Schaee 10/10 6061 days 1%
Terry Phillips 8/10 6061 days 1%
Jeremy & Sarah Rind 10/10 6063 days 1%
Kevin and Teresa 8/10 6064 days 1%
S Luis Van Oler 9/10 6069 days 1%
Jess Mill 10/10 6070 days 1%
Samantha Piekuta 8/10 6073 days 1%
Annemiek and Rianne 10/10 6077 days 1%
John J 9/10 6078 days 1%
E.M. Prideaux 9/10 6078 days 1%
Stevens Frans 7/10 6081 days 1%
Bartlett nz 10/10 6081 days 1%
Sally Hall 8/10 6084 days 1%
Susi Schoetzler 8/10 6084 days 1%
Chung Family 10/10 6084 days 1%
marcusba 9/10 6107 days 1%
sophiep 9/10 6110 days 1%
marylus 10/10 6110 days 1%
Mike 7/10 6110 days 1%
joannaw 9/10 6111 days 1%
niekv 9/10 6111 days 1%
Linda Coats 10/10 6111 days 1%
Lynn Maguire 10/10 6112 days 1%
catdonjaime 9/10 6119 days 1%
carsteng 9/10 6120 days 1%
Artur D 9/10 6128 days 1%
Melanie Bielefeld 10/10 6128 days 1%
Douglas Beresford 9/10 6128 days 1%
Wolfgang Dittrich 10/10 6136 days 1%
Terry J 7/10 6136 days 1%
Chris Bulman 10/10 6137 days 1%
Alan Riley 10/10 6138 days 1%
Kathrin Thomas 10/10 6138 days 1%
Peattie 10/10 6138 days 1%
Shane and Kate Wilkinson 10/10 6148 days 1%
chessum 9/10 6156 days 1%
Anna 8/10 6156 days 1%
Evan 9/10 6187 days 1%
Suzanne 10/10 6187 days 1%
Debs NZ 10/10 6187 days 1%
bondd 9/10 6235 days 1%
brianp 10/10 6242 days 1%
andriesk 8/10 6252 days 1%
steph_m 8/10 6340 days 1%
Amy_B 3/10 6354 days 1%
TillE412 10/10 6354 days 1%
MiepS 8/10 6358 days 1%
SSheil 10/10 6358 days 1%
DirkGermany 10/10 6365 days 1%
ginekek 10/10 6370 days 1%
rosil 7/10 6370 days 1%
DC Melbourne 9/10 6373 days 1%
Martina Bumiller 7/10 6375 days 1%
Barry Treve 10/10 6377 days 1%
JanetM 10/10 6382 days 1%
JanW 7/10 6382 days 1%
Rissmann 10/10 6386 days 1%
Benzedi 10/10 6388 days 1%
BrunoG 7/10 6388 days 1%
Barry Smith 7/10 6390 days 1%
Johannes & Jopke Fokkema 8/10 6390 days 1%
Francesca Sabat 10/10 6392 days 1%
Steve 9/10 6404 days 1%
winter_uk 10/10 6413 days 1%
Bronwyn 9/10 6414 days 1%
purplekat99 10/10 6491 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.