Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.84%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 385 days 100%
Mike Fricker 10/10 750 days 74%
Kumar 10/10 1905 days 5%
Richard Clapton 9/10 2455 days 4%
Mike Fricker 10/10 2759 days 3%
Melinda Pyke 10/10 2789 days 3%
Katrina 7/10 3063 days 2%
Romy de Boer 9/10 3088 days 3%
Jan Christoph 10/10 3090 days 3%
Shan 9/10 3092 days 3%
Hannibal Winther 9/10 3098 days 3%
Y Atkinson 10/10 3341 days 2%
Fredrik Lundberg 10/10 3349 days 2%
Michelle Ryan 7/10 3353 days 2%
Jocelyn Booy 10/10 3369 days 2%
Myriam Ackermann 9/10 3371 days 2%
Kevin Schlaarz 10/10 3375 days 2%
Leif Marienlund 9/10 3381 days 2%
Danielle 9/10 3386 days 2%
Emma Millett 8/10 3388 days 2%
Marjolen Klomphaler 8/10 3390 days 2%
Cornelia Timm 9/10 3390 days 2%
Filipe Santos 7/10 3417 days 2%
Marc Sanivan 8/10 3419 days 2%
Manu Liberta 10/10 3426 days 2%
Theresa Slaghekke 9/10 3429 days 2%
Patrick 9/10 3429 days 2%
Lieke vol Velde 7/10 3430 days 2%
Olde Vogel 7/10 3430 days 2%
Anouk Goemans 8/10 3432 days 2%
Alicia Speisekorn-Gil 9/10 3433 days 2%
Yee How 9/10 3434 days 2%
Joanne Woo 10/10 3434 days 2%
Anthony Terry 9/10 3435 days 2%
Susanne 8/10 3435 days 2%
Nicole Joersen 9/10 3436 days 2%
Matthus Groem 7/10 3436 days 2%
Jannika Cao 8/10 3439 days 2%
Pierre Landenne 10/10 3439 days 2%
Maarten 6/10 3439 days 2%
Luke 8/10 3442 days 2%
Sherrie Fox 7/10 3442 days 2%
Caroline Coudray 10/10 3443 days 2%
Cyril 8/10 3443 days 2%
Ramon Corbett 8/10 3452 days 2%
Pedro Cordeiru 9/10 3455 days 2%
Kirsty Smith 10/10 3459 days 2%
victor diego 9/10 3460 days 2%
Xavier 8/10 3462 days 2%
Viki Kent 10/10 3463 days 2%
Ross D 10/10 3463 days 2%
Bobbie Jones 8/10 3465 days 2%
Lea Celerier 10/10 3468 days 2%
Hazel Norman 10/10 3468 days 2%
Diego Casanova 9/10 3468 days 2%
Timothy Delaney 9/10 3632 days 1%
Jorg Muller 6/10 3670 days 1%
Wolfgang Ellenrieder 9/10 3677 days 1%
Jeremy Billy 9/10 3677 days 1%
Jean-Pierre Guillon 10/10 3677 days 1%
Matthiew Rey 5/10 3681 days 1%
Rebecca Grant 9/10 3685 days 1%
Jeff Barth 8/10 3685 days 1%
Constantin Goldberg 5/10 3685 days 1%
Gesa 5/10 3689 days 1%
Alvaro Rodriguez 8/10 3689 days 1%
Kirsten Helsgaun 9/10 3690 days 1%
Navina 9/10 3692 days 1%
Jael Disanto 10/10 3692 days 1%
Nico Neubauer 7/10 3693 days 1%
Bob Treitman 9/10 3694 days 1%
Helena 6/10 3695 days 1%
Lærke Hagelskjær 10/10 3695 days 1%
Clotilde Graziani 8/10 3700 days 1%
Rieke 10/10 3701 days 1%
Stephan Ophelders 7/10 3702 days 1%
S Black 10/10 3703 days 1%
Gae Saevane 7/10 3703 days 1%
Steve Barnwell 8/10 3703 days 1%
Kathi 10/10 3711 days 1%
Sandra 9/10 3713 days 1%
Lothen 10/10 3714 days 1%
Paul and Astrid 9/10 3715 days 1%
Chris 8/10 3721 days 1%
Pernilla Therkildsen 10/10 3727 days 1%
Karina Therkildsen 10/10 3727 days 1%
Felicity Fay 9/10 3731 days 1%
Dylan Scott 7/10 3736 days 1%
Audrey and Max 9/10 3745 days 1%
Brandon Patton 10/10 3745 days 1%
Ian Hortop 10/10 3747 days 1%
Matthew Hallowell 9/10 3749 days 1%
Wirth Pascal 4/10 3751 days 1%
Stefanie Giese 7/10 3752 days 1%
Stephan 9/10 3774 days 1%
Martin Bakker 9/10 3781 days 1%
Kelsey Austin 7/10 3783 days 1%
Ronja and Lena 10/10 3786 days 1%
Falko 9/10 3797 days 1%
Judy Rafferty 10/10 3820 days 1%
Ahmed Mohsen Aly 7/10 3823 days 1%
Dianne van der Wal 8/10 3930 days 1%
Sofie Jebsen 10/10 4058 days 1%
Vanessa 4/10 4059 days 0%
Ken 8/10 4059 days 1%
Jennifer Lerchbacher 9/10 4084 days 0%
Jurgen Moors 5/10 4087 days 0%
Finn and Melanie Lorbeer 10/10 4090 days 0%
David McIntosh 7/10 4104 days 0%
Manuela Opprecht 10/10 4108 days 0%
Andy Jobst 10/10 4159 days 0%
techno69 9/10 4220 days 0%
Moley 10/10 4281 days 0%
Richard 9/10 4312 days 0%
Anna Grafenstein 7/10 4399 days 1%
Nikolas Gut 10/10 4401 days 1%
Michele 10/10 4403 days 1%
Jacques Revel 9/10 4404 days 1%
Charlotte 8/10 4405 days 1%
Julien Joubert-Gaillard 8/10 4406 days 1%
Claudia Hillebrand 10/10 4407 days 1%
Julian Kuemme 9/10 4409 days 1%
Andrea Sole 6/10 4409 days 1%
Patricia Erni 10/10 4412 days 1%
Robert Erni 10/10 4412 days 1%
Manuel Bleiker 10/10 4412 days 1%
Marie Toulemonde 9/10 4413 days 1%
Mark 9/10 4416 days 1%
Stefan Glock 9/10 4417 days 1%
Laure Cops 8/10 4418 days 1%
Svenja Trubenbach 9/10 4418 days 1%
Helene Andersen 10/10 4429 days 1%
Tomas Shairi 8/10 4430 days 1%
Charlotte Casey 6/10 4430 days 1%
Vanessa 7/10 4431 days 1%
Jonas Hessel 10/10 4431 days 1%
Oliver Blackmore 9/10 4433 days 1%
Austin Johns 9/10 4436 days 1%
Sarah Christman 9/10 4436 days 1%
Stina Hultberg 10/10 4438 days 1%
Alexander Zimmer 9/10 4439 days 1%
Bex Hyland 10/10 4443 days 1%
Ann-Kathrin Wacker 9/10 4445 days 1%
Lena Wacker 8/10 4445 days 1%
Laura Metz 10/10 4447 days 1%
Hubertus Thost 10/10 4447 days 1%
Mirjam Betschart 10/10 4448 days 1%
Julie Robinson 4/10 4449 days 1%
Marion Busch 9/10 4449 days 1%
Glyn and Karen Farlow 10/10 4450 days 1%
Manuela Michelbach 8/10 4451 days 1%
Marius Hoffmann 9/10 4451 days 1%
Libby 9/10 4455 days 1%
Xavier 9/10 4455 days 1%
Luca Maria Willensrock 7/10 4456 days 1%
Sybille Willenbrock 10/10 4456 days 1%
Colin Billington 10/10 4456 days 1%
Ene Pold 10/10 4456 days 1%
Alex Sheldon 8/10 4459 days 1%
Bjoern 10/10 4461 days 1%
Viola 8/10 4461 days 1%
Lisbeth Sorum 7/10 4469 days 1%
Cameron Tarbotton 6/10 4469 days 1%
Andrea Hiemer 10/10 4469 days 1%
Angela Neville 10/10 4470 days 1%
Richard van den Bosch 6/10 4478 days 1%
Ina Daubenbuechel 10/10 4478 days 1%
Uta Dingebauer 9/10 4478 days 1%
Maya Bakker-deDreu 9/10 4483 days 1%
Stuart Wilson 10/10 4489 days 1%
Marine 10/10 4490 days 1%
Pioter Jurkowski 10/10 4493 days 1%
Emeline Dupre 10/10 4494 days 1%
Elizabeth 7/10 4495 days 1%
Jesse Farrell 8/10 4502 days 1%
Kim Maertens 9/10 4503 days 1%
Ariadna & Omer 6/10 4524 days 1%
Steve Warren 9/10 4585 days 1%
Azteca 10/10 4677 days 1%
hendrik king 9/10 4707 days 1%
Elizabeth Stenhouse 6/10 4768 days 1%
Christian Schumacher 10/10 4778 days 1%
Andreas Jarvel 7/10 4782 days 1%
Trine Ellegaard 7/10 4782 days 1%
Marla Fogh 7/10 4782 days 1%
Pete Wilson 9/10 4785 days 1%
Stientje van den Heuvel 8/10 4785 days 1%
Jiri van Straelper 9/10 4786 days 1%
Lea Scheuvens 9/10 4789 days 1%
Luise Fuchs 10/10 4789 days 1%
Anja S 9/10 4790 days 1%
Marcel 9/10 4792 days 1%
Wendy Hawkins 8/10 4794 days 1%
Roger Hawkins 9/10 4794 days 1%
Helen Dean 8/10 4799 days 1%
Lorna and Seb 10/10 4802 days 1%
Fernando Martin 8/10 4806 days 1%
Stefan AuRich 8/10 4807 days 1%
Jim 8/10 4810 days 1%
Enna Keet 8/10 4811 days 1%
Wendy Ward 10/10 4815 days 1%
Willem de Jong 10/10 4820 days 1%
John and Chris Creese 10/10 4822 days 1%
Sebastian and Peter Beate 10/10 4822 days 1%
Michal Maly 9/10 4825 days 1%
Hanneke P 9/10 4858 days 1%
Liam Day 9/10 4875 days 1%
M Booty 10/10 4876 days 1%
Andrea Wollmann 9/10 4876 days 1%
Jan 9/10 4877 days 1%
Lydia Holleman 8/10 4880 days 1%
Urs Kloter 9/10 4880 days 1%
Annie 10/10 4882 days 1%
John 10/10 4882 days 1%
Frans Derks 8/10 4882 days 1%
Abby Rushmer 8/10 4888 days 1%
Dio 8/10 4891 days 1%
Innes Martin 6/10 4893 days 1%
Auger 10/10 4896 days 1%
Auger 10/10 4896 days 1%
Alex Laidlaw 10/10 4896 days 1%
Oliver Kalmbach 9/10 4898 days 1%
Steve and Therese Dunne 8/10 4901 days 1%
Meryem Buchwitz 9/10 4902 days 1%
ORfam 8/10 4919 days 1%
Loesje 8/10 4980 days 1%
Travelgirl1274 10/10 5042 days 1%
Stuart Arrol 10/10 5129 days 1%
Green UK 9/10 5145 days 1%
Sally Gordie 10/10 5151 days 1%
Evelyn Mackie 10/10 5157 days 1%
Matthias Angela 9/10 5158 days 1%
M Robinson 10/10 5160 days 1%
Stephanie Spurr 8/10 5160 days 1%
J Jmal 10/10 5160 days 1%
Roy Barton 9/10 5161 days 1%
Tinne Cis 6/10 5161 days 1%
Fritschi 10/10 5166 days 1%
Lucy Duffy 10/10 5167 days 1%
Daniel Patricia 9/10 5167 days 1%
Fries 10/10 5173 days 1%
Rick Moth 9/10 5173 days 1%
Ian Bailey 10/10 5173 days 1%
Howell Davies 9/10 5173 days 1%
Baas 8/10 5173 days 1%
Gillian Rowe 10/10 5174 days 1%
Josef 9/10 5174 days 1%
Michael & Janet 9/10 5174 days 1%
Stam 8/10 5175 days 1%
Dieter Mangold 8/10 5176 days 1%
Eric Lombaard 10/10 5176 days 1%
Beat Kindler 9/10 5176 days 1%
Sabine & Stefan 10/10 5177 days 1%
Tadej Ferjan 9/10 5178 days 1%
Simon Fry 7/10 5178 days 1%
Cindy & Glen Kerunsky 10/10 5180 days 1%
Rainer Schnell 10/10 5185 days 1%
Steve Goodyear 8/10 5185 days 1%
Paul & Michelle Harmer 9/10 5186 days 1%
Clemens 8/10 5186 days 1%
Brian Frost 10/10 5187 days 1%
Marco Scheiber 9/10 5187 days 1%
Rocco Christian 8/10 5187 days 1%
Louis Smit 8/10 5188 days 1%
Jessica Lane 3/10 5190 days 0%
Carel 9/10 5190 days 1%
Tom Connis 10/10 5192 days 1%
Barrie Corless 8/10 5192 days 1%
pauls1892 10/10 5193 days 1%
Dean 8/10 5239 days 1%
Steve & Maggie 9/10 5256 days 1%
Dirk Faupel 9/10 5259 days 1%
Dirk Faupel 9/10 5259 days 1%
deJong 8/10 5259 days 1%
Ross Cooke 10/10 5262 days 1%
Gerard Crothers 10/10 5262 days 1%
Moniek Roelots 9/10 5262 days 1%
Sebastian 9/10 5264 days 1%
Christoph 10/10 5264 days 1%
Josh 9/10 5267 days 1%
Ray Coombe 10/10 5267 days 1%
Powerfamily 10/10 5408 days 1%
G Tulloch 9/10 5493 days 1%
Stephen Hunt 4/10 5495 days 1%
raceytracey 10/10 5499 days 1%
AJ van Pelt 10/10 5507 days 1%
Prideaux 10/10 5509 days 1%
John & Lorraine 8/10 5509 days 1%
Stefan Schmitz 8/10 5512 days 1%
Mr & Mrs Palmer 9/10 5516 days 1%
Oppenoorth 9/10 5518 days 1%
bryfrance 10/10 5520 days 1%
Steve & Pearl Baker 10/10 5520 days 1%
Jim & Rebecca 10/10 5522 days 1%
Tricia Goggin 9/10 5522 days 1%
Juerg & Denise Zuesli 10/10 5523 days 1%
K Dahmer 10/10 5523 days 1%
Chris & Anne Pearson 10/10 5524 days 1%
Gerstmann 10/10 5524 days 1%
Stephen Shearer 10/10 5527 days 1%
Zuur 9/10 5527 days 1%
Kai Eppink 8/10 5528 days 1%
Martin 10/10 5528 days 1%
Julia 10/10 5528 days 1%
Elise van Haastert 8/10 5529 days 1%
katjarege 9/10 5530 days 1%
Iko 9/10 5530 days 1%
Zenager 10/10 5531 days 1%
Ini & Cees 8/10 5532 days 1%
Kasten 10/10 5532 days 1%
Manu & Gabi 10/10 5535 days 1%
Rachel Gerrand 7/10 5535 days 1%
Chris Darlington 9/10 5538 days 1%
Thomas Reidinger 9/10 5544 days 1%
David Heads 8/10 5545 days 1%
Jennie McIver 6/10 5545 days 1%
Bahner 10/10 5546 days 1%
Marieke and Bert-Jan 9/10 5546 days 1%
Andy Martin 10/10 5547 days 1%
Nick Secker 8/10 5548 days 1%
Robert Cox 10/10 5549 days 1%
Ross Hughes 8/10 5549 days 1%
Glenn 10/10 5549 days 1%
Mike and Alice Powner 9/10 5549 days 1%
Julia 9/10 5550 days 1%
Webster 10/10 5551 days 1%
Dan Aldridge 8/10 5551 days 1%
Barbara 10/10 5551 days 1%
Robert Haidt 8/10 5551 days 1%
Gordon Daniels 8/10 5553 days 1%
Jane Hancock 8/10 5553 days 1%
Kay and Colin Yendole 10/10 5554 days 1%
Wijnhoven 10/10 5555 days 1%
Emma Wilkinson 9/10 5557 days 1%
Bruce & Bonnie Childs 8/10 5557 days 1%
Doris Neuber 10/10 5557 days 1%
Grada Anderson 10/10 5558 days 1%
Christian Foerster 10/10 5558 days 1%
Rissa W 10/10 5558 days 1%
dollimyxture 10/10 5589 days 1%
antrobdozer 10/10 5742 days 1%
Peter Aerborg 9/10 5831 days 1%
Phineas Smith-Fox 10/10 5831 days 1%
BelindaT 10/10 5842 days 1%
nuwee 9/10 5864 days 1%
saraswitzer 10/10 5864 days 1%
Quin 9/10 5864 days 1%
Don & Geraldine 9/10 5870 days 1%
Corine van Been 7/10 5877 days 1%
Kevin F 10/10 5877 days 1%
Brigitta Reil 9/10 5879 days 1%
Russ Turner 8/10 5881 days 1%
Keita-Karen Buchanan 10/10 5881 days 1%
Bowness 9/10 5882 days 1%
Margie Sammons 10/10 5883 days 1%
Jvjm Family 9/10 5883 days 1%
Ingrid Zell 8/10 5886 days 1%
Tom Bos 8/10 5890 days 1%
P.C Kool 9/10 5890 days 1%
Ian Watson 10/10 5896 days 1%
Main 10/10 5896 days 1%
Giaque 9/10 5901 days 1%
Yssel de Schepper 8/10 5901 days 1%
Claudia 10/10 5902 days 1%
Sheila Morgan 10/10 5904 days 1%
Harm Kraai 10/10 5904 days 1%
Marsden 10/10 5904 days 1%
Robertson 9/10 5905 days 1%
Wilbert Germ 10/10 5908 days 1%
Sue 10/10 5908 days 1%
Ronny 9/10 5909 days 1%
David Valentine 9/10 5917 days 1%
Birgit Haver 10/10 5917 days 1%
Ake Erlandsson 10/10 5919 days 1%
Nadine Schaee 10/10 5920 days 1%
Terry Phillips 8/10 5920 days 1%
Jeremy & Sarah Rind 10/10 5922 days 1%
Kevin and Teresa 8/10 5923 days 1%
S Luis Van Oler 9/10 5928 days 1%
Jess Mill 10/10 5929 days 1%
Samantha Piekuta 8/10 5932 days 1%
Annemiek and Rianne 10/10 5936 days 1%
John J 9/10 5937 days 1%
E.M. Prideaux 9/10 5937 days 1%
Stevens Frans 7/10 5940 days 1%
Bartlett nz 10/10 5940 days 1%
Sally Hall 8/10 5943 days 1%
Susi Schoetzler 8/10 5943 days 1%
Chung Family 10/10 5943 days 1%
marcusba 9/10 5966 days 1%
sophiep 9/10 5969 days 1%
marylus 10/10 5969 days 1%
Mike 7/10 5969 days 1%
joannaw 9/10 5970 days 1%
niekv 9/10 5970 days 1%
Linda Coats 10/10 5970 days 1%
Lynn Maguire 10/10 5971 days 1%
catdonjaime 9/10 5978 days 1%
carsteng 9/10 5979 days 1%
Artur D 9/10 5987 days 1%
Melanie Bielefeld 10/10 5987 days 1%
Douglas Beresford 9/10 5987 days 1%
Wolfgang Dittrich 10/10 5995 days 1%
Terry J 7/10 5995 days 1%
Chris Bulman 10/10 5996 days 1%
Alan Riley 10/10 5997 days 1%
Kathrin Thomas 10/10 5997 days 1%
Peattie 10/10 5997 days 1%
Shane and Kate Wilkinson 10/10 6007 days 1%
chessum 9/10 6015 days 1%
Anna 8/10 6015 days 1%
Evan 9/10 6046 days 1%
Suzanne 10/10 6046 days 1%
Debs NZ 10/10 6046 days 1%
bondd 9/10 6094 days 1%
brianp 10/10 6101 days 1%
andriesk 8/10 6111 days 1%
steph_m 8/10 6199 days 1%
Amy_B 3/10 6213 days 0%
TillE412 10/10 6213 days 1%
MiepS 8/10 6217 days 1%
SSheil 10/10 6217 days 1%
DirkGermany 10/10 6224 days 1%
ginekek 10/10 6229 days 1%
rosil 7/10 6229 days 1%
DC Melbourne 9/10 6232 days 1%
Martina Bumiller 7/10 6234 days 1%
Barry Treve 10/10 6236 days 1%
JanetM 10/10 6241 days 1%
JanW 7/10 6241 days 1%
Rissmann 10/10 6245 days 1%
Benzedi 10/10 6247 days 1%
BrunoG 7/10 6247 days 1%
Barry Smith 7/10 6249 days 1%
Johannes & Jopke Fokkema 8/10 6249 days 1%
Francesca Sabat 10/10 6251 days 1%
Steve 9/10 6263 days 1%
winter_uk 10/10 6272 days 1%
Bronwyn 9/10 6273 days 1%
purplekat99 10/10 6350 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.77% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.