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Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Punakaiki Pancake Rocks and Blowholes.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Punakaiki Pancake Rocks and Blowholes

Valid Reviews

440 Valid Reviews

The Punakaiki Pancake Rocks and Blowholes experience has a total of 442 reviews. There are 440 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 440 valid reviews:

Rating Count Percentage
10/10 175
40%
9/10 130
30%
8/10 79
18%
7/10 34
8%
6/10 12
3%
5/10 4
1%
4/10 4
1%
3/10 2
0%
2/10 0
0%
1/10 0
0%

88.73% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes valid reviews is 88.73% and is based on 440 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

400 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 440 valid reviews, the experience has 400 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 400 face-to-face reviews:

Rating Count Percentage
10/10 154
39%
9/10 122
31%
8/10 74
19%
7/10 30
8%
6/10 11
3%
5/10 3
1%
4/10 4
1%
3/10 2
1%
2/10 0
0%
1/10 0
0%

88.58% Average

The raw data average (mean) for all the Punakaiki Pancake Rocks and Blowholes face-to-face reviews is 88.58% and is based on 400 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.96%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Eden 10/10 324 days 100%
Mike Fricker 10/10 689 days 78%
Kumar 10/10 1844 days 5%
Richard Clapton 9/10 2394 days 4%
Mike Fricker 10/10 2698 days 3%
Melinda Pyke 10/10 2728 days 3%
Katrina 7/10 3002 days 3%
Romy de Boer 9/10 3027 days 3%
Jan Christoph 10/10 3029 days 3%
Shan 9/10 3031 days 3%
Hannibal Winther 9/10 3037 days 3%
Y Atkinson 10/10 3280 days 2%
Fredrik Lundberg 10/10 3288 days 2%
Michelle Ryan 7/10 3292 days 2%
Jocelyn Booy 10/10 3308 days 2%
Myriam Ackermann 9/10 3310 days 2%
Kevin Schlaarz 10/10 3314 days 2%
Leif Marienlund 9/10 3320 days 2%
Danielle 9/10 3325 days 2%
Emma Millett 8/10 3327 days 2%
Marjolen Klomphaler 8/10 3329 days 2%
Cornelia Timm 9/10 3329 days 2%
Filipe Santos 7/10 3356 days 2%
Marc Sanivan 8/10 3358 days 2%
Manu Liberta 10/10 3365 days 2%
Theresa Slaghekke 9/10 3368 days 2%
Patrick 9/10 3368 days 2%
Lieke vol Velde 7/10 3369 days 2%
Olde Vogel 7/10 3369 days 2%
Anouk Goemans 8/10 3371 days 2%
Alicia Speisekorn-Gil 9/10 3372 days 2%
Yee How 9/10 3373 days 2%
Joanne Woo 10/10 3373 days 2%
Anthony Terry 9/10 3374 days 2%
Susanne 8/10 3374 days 2%
Nicole Joersen 9/10 3375 days 2%
Matthus Groem 7/10 3375 days 2%
Jannika Cao 8/10 3378 days 2%
Pierre Landenne 10/10 3378 days 2%
Maarten 6/10 3378 days 2%
Luke 8/10 3381 days 2%
Sherrie Fox 7/10 3381 days 2%
Caroline Coudray 10/10 3382 days 2%
Cyril 8/10 3382 days 2%
Ramon Corbett 8/10 3391 days 2%
Pedro Cordeiru 9/10 3394 days 2%
Kirsty Smith 10/10 3398 days 2%
victor diego 9/10 3399 days 2%
Xavier 8/10 3401 days 2%
Viki Kent 10/10 3402 days 2%
Ross D 10/10 3402 days 2%
Bobbie Jones 8/10 3404 days 2%
Lea Celerier 10/10 3407 days 2%
Hazel Norman 10/10 3407 days 2%
Diego Casanova 9/10 3407 days 2%
Timothy Delaney 9/10 3571 days 2%
Jorg Muller 6/10 3609 days 1%
Wolfgang Ellenrieder 9/10 3616 days 2%
Jeremy Billy 9/10 3616 days 2%
Jean-Pierre Guillon 10/10 3616 days 2%
Matthiew Rey 5/10 3620 days 1%
Rebecca Grant 9/10 3624 days 2%
Jeff Barth 8/10 3624 days 2%
Constantin Goldberg 5/10 3624 days 1%
Gesa 5/10 3628 days 1%
Alvaro Rodriguez 8/10 3628 days 2%
Kirsten Helsgaun 9/10 3629 days 2%
Navina 9/10 3631 days 2%
Jael Disanto 10/10 3631 days 2%
Nico Neubauer 7/10 3632 days 1%
Bob Treitman 9/10 3633 days 2%
Helena 6/10 3634 days 1%
Lærke Hagelskjær 10/10 3634 days 2%
Clotilde Graziani 8/10 3639 days 2%
Rieke 10/10 3640 days 2%
Stephan Ophelders 7/10 3641 days 1%
S Black 10/10 3642 days 2%
Gae Saevane 7/10 3642 days 1%
Steve Barnwell 8/10 3642 days 2%
Kathi 10/10 3650 days 2%
Sandra 9/10 3652 days 1%
Lothen 10/10 3653 days 2%
Paul and Astrid 9/10 3654 days 1%
Chris 8/10 3660 days 1%
Pernilla Therkildsen 10/10 3666 days 1%
Karina Therkildsen 10/10 3666 days 1%
Felicity Fay 9/10 3670 days 1%
Dylan Scott 7/10 3675 days 1%
Audrey and Max 9/10 3684 days 1%
Brandon Patton 10/10 3684 days 1%
Ian Hortop 10/10 3686 days 1%
Matthew Hallowell 9/10 3688 days 1%
Wirth Pascal 4/10 3690 days 1%
Stefanie Giese 7/10 3691 days 1%
Stephan 9/10 3713 days 1%
Martin Bakker 9/10 3720 days 1%
Kelsey Austin 7/10 3722 days 1%
Ronja and Lena 10/10 3725 days 1%
Falko 9/10 3736 days 1%
Judy Rafferty 10/10 3759 days 1%
Ahmed Mohsen Aly 7/10 3762 days 1%
Dianne van der Wal 8/10 3869 days 1%
Sofie Jebsen 10/10 3997 days 1%
Vanessa 4/10 3998 days 1%
Ken 8/10 3998 days 1%
Jennifer Lerchbacher 9/10 4023 days 1%
Jurgen Moors 5/10 4026 days 1%
Finn and Melanie Lorbeer 10/10 4029 days 1%
David McIntosh 7/10 4043 days 1%
Manuela Opprecht 10/10 4047 days 1%
Andy Jobst 10/10 4098 days 1%
techno69 9/10 4159 days 0%
Moley 10/10 4220 days 0%
Richard 9/10 4251 days 0%
Anna Grafenstein 7/10 4338 days 0%
Nikolas Gut 10/10 4340 days 0%
Michele 10/10 4342 days 0%
Jacques Revel 9/10 4343 days 0%
Charlotte 8/10 4344 days 0%
Julien Joubert-Gaillard 8/10 4345 days 0%
Claudia Hillebrand 10/10 4346 days 0%
Julian Kuemme 9/10 4348 days 0%
Andrea Sole 6/10 4348 days 0%
Patricia Erni 10/10 4351 days 0%
Robert Erni 10/10 4351 days 0%
Manuel Bleiker 10/10 4351 days 0%
Marie Toulemonde 9/10 4352 days 0%
Mark 9/10 4355 days 0%
Stefan Glock 9/10 4356 days 0%
Laure Cops 8/10 4357 days 0%
Svenja Trubenbach 9/10 4357 days 0%
Helene Andersen 10/10 4368 days 0%
Tomas Shairi 8/10 4369 days 0%
Charlotte Casey 6/10 4369 days 0%
Vanessa 7/10 4370 days 0%
Jonas Hessel 10/10 4370 days 0%
Oliver Blackmore 9/10 4372 days 0%
Austin Johns 9/10 4375 days 0%
Sarah Christman 9/10 4375 days 0%
Stina Hultberg 10/10 4377 days 0%
Alexander Zimmer 9/10 4378 days 0%
Bex Hyland 10/10 4382 days 1%
Ann-Kathrin Wacker 9/10 4384 days 1%
Lena Wacker 8/10 4384 days 1%
Laura Metz 10/10 4386 days 1%
Hubertus Thost 10/10 4386 days 1%
Mirjam Betschart 10/10 4387 days 1%
Julie Robinson 4/10 4388 days 1%
Marion Busch 9/10 4388 days 1%
Glyn and Karen Farlow 10/10 4389 days 1%
Manuela Michelbach 8/10 4390 days 1%
Marius Hoffmann 9/10 4390 days 1%
Libby 9/10 4394 days 1%
Xavier 9/10 4394 days 1%
Luca Maria Willensrock 7/10 4395 days 1%
Sybille Willenbrock 10/10 4395 days 1%
Colin Billington 10/10 4395 days 1%
Ene Pold 10/10 4395 days 1%
Alex Sheldon 8/10 4398 days 1%
Bjoern 10/10 4400 days 1%
Viola 8/10 4400 days 1%
Lisbeth Sorum 7/10 4408 days 1%
Cameron Tarbotton 6/10 4408 days 1%
Andrea Hiemer 10/10 4408 days 1%
Angela Neville 10/10 4409 days 1%
Richard van den Bosch 6/10 4417 days 1%
Ina Daubenbuechel 10/10 4417 days 1%
Uta Dingebauer 9/10 4417 days 1%
Maya Bakker-deDreu 9/10 4422 days 1%
Stuart Wilson 10/10 4428 days 1%
Marine 10/10 4429 days 1%
Pioter Jurkowski 10/10 4432 days 1%
Emeline Dupre 10/10 4433 days 1%
Elizabeth 7/10 4434 days 1%
Jesse Farrell 8/10 4441 days 1%
Kim Maertens 9/10 4442 days 1%
Ariadna & Omer 6/10 4463 days 1%
Steve Warren 9/10 4524 days 1%
Azteca 10/10 4616 days 1%
hendrik king 9/10 4646 days 1%
Elizabeth Stenhouse 6/10 4707 days 1%
Christian Schumacher 10/10 4717 days 1%
Andreas Jarvel 7/10 4721 days 1%
Trine Ellegaard 7/10 4721 days 1%
Marla Fogh 7/10 4721 days 1%
Pete Wilson 9/10 4724 days 1%
Stientje van den Heuvel 8/10 4724 days 1%
Jiri van Straelper 9/10 4725 days 1%
Lea Scheuvens 9/10 4728 days 1%
Luise Fuchs 10/10 4728 days 1%
Anja S 9/10 4729 days 1%
Marcel 9/10 4731 days 1%
Wendy Hawkins 8/10 4733 days 1%
Roger Hawkins 9/10 4733 days 1%
Helen Dean 8/10 4738 days 1%
Lorna and Seb 10/10 4741 days 1%
Fernando Martin 8/10 4745 days 1%
Stefan AuRich 8/10 4746 days 1%
Jim 8/10 4749 days 1%
Enna Keet 8/10 4750 days 1%
Wendy Ward 10/10 4754 days 1%
Willem de Jong 10/10 4759 days 1%
John and Chris Creese 10/10 4761 days 1%
Sebastian and Peter Beate 10/10 4761 days 1%
Michal Maly 9/10 4764 days 1%
Hanneke P 9/10 4797 days 1%
Liam Day 9/10 4814 days 1%
M Booty 10/10 4815 days 1%
Andrea Wollmann 9/10 4815 days 1%
Jan 9/10 4816 days 1%
Lydia Holleman 8/10 4819 days 1%
Urs Kloter 9/10 4819 days 1%
Annie 10/10 4821 days 1%
John 10/10 4821 days 1%
Frans Derks 8/10 4821 days 1%
Abby Rushmer 8/10 4827 days 1%
Dio 8/10 4830 days 1%
Innes Martin 6/10 4832 days 1%
Auger 10/10 4835 days 1%
Auger 10/10 4835 days 1%
Alex Laidlaw 10/10 4835 days 1%
Oliver Kalmbach 9/10 4837 days 1%
Steve and Therese Dunne 8/10 4840 days 1%
Meryem Buchwitz 9/10 4841 days 1%
ORfam 8/10 4858 days 1%
Loesje 8/10 4919 days 1%
Travelgirl1274 10/10 4981 days 1%
Stuart Arrol 10/10 5068 days 1%
Green UK 9/10 5084 days 1%
Sally Gordie 10/10 5090 days 1%
Evelyn Mackie 10/10 5096 days 1%
Matthias Angela 9/10 5097 days 1%
M Robinson 10/10 5099 days 1%
Stephanie Spurr 8/10 5099 days 1%
J Jmal 10/10 5099 days 1%
Roy Barton 9/10 5100 days 1%
Tinne Cis 6/10 5100 days 1%
Fritschi 10/10 5105 days 1%
Lucy Duffy 10/10 5106 days 1%
Daniel Patricia 9/10 5106 days 1%
Fries 10/10 5112 days 1%
Rick Moth 9/10 5112 days 1%
Ian Bailey 10/10 5112 days 1%
Howell Davies 9/10 5112 days 1%
Baas 8/10 5112 days 1%
Gillian Rowe 10/10 5113 days 1%
Josef 9/10 5113 days 1%
Michael & Janet 9/10 5113 days 1%
Stam 8/10 5114 days 1%
Dieter Mangold 8/10 5115 days 1%
Eric Lombaard 10/10 5115 days 1%
Beat Kindler 9/10 5115 days 1%
Sabine & Stefan 10/10 5116 days 1%
Tadej Ferjan 9/10 5117 days 1%
Simon Fry 7/10 5117 days 1%
Cindy & Glen Kerunsky 10/10 5119 days 1%
Rainer Schnell 10/10 5124 days 1%
Steve Goodyear 8/10 5124 days 1%
Paul & Michelle Harmer 9/10 5125 days 1%
Clemens 8/10 5125 days 1%
Brian Frost 10/10 5126 days 1%
Marco Scheiber 9/10 5126 days 1%
Rocco Christian 8/10 5126 days 1%
Louis Smit 8/10 5127 days 1%
Jessica Lane 3/10 5129 days 1%
Carel 9/10 5129 days 1%
Tom Connis 10/10 5131 days 1%
Barrie Corless 8/10 5131 days 1%
pauls1892 10/10 5132 days 1%
Dean 8/10 5178 days 1%
Steve & Maggie 9/10 5195 days 1%
Dirk Faupel 9/10 5198 days 1%
Dirk Faupel 9/10 5198 days 1%
deJong 8/10 5198 days 1%
Ross Cooke 10/10 5201 days 1%
Gerard Crothers 10/10 5201 days 1%
Moniek Roelots 9/10 5201 days 1%
Sebastian 9/10 5203 days 1%
Christoph 10/10 5203 days 1%
Josh 9/10 5206 days 1%
Ray Coombe 10/10 5206 days 1%
Powerfamily 10/10 5347 days 1%
G Tulloch 9/10 5432 days 1%
Stephen Hunt 4/10 5434 days 1%
raceytracey 10/10 5438 days 1%
AJ van Pelt 10/10 5446 days 1%
Prideaux 10/10 5448 days 1%
John & Lorraine 8/10 5448 days 1%
Stefan Schmitz 8/10 5451 days 1%
Mr & Mrs Palmer 9/10 5455 days 1%
Oppenoorth 9/10 5457 days 1%
bryfrance 10/10 5459 days 1%
Steve & Pearl Baker 10/10 5459 days 1%
Jim & Rebecca 10/10 5461 days 1%
Tricia Goggin 9/10 5461 days 1%
Juerg & Denise Zuesli 10/10 5462 days 1%
K Dahmer 10/10 5462 days 1%
Chris & Anne Pearson 10/10 5463 days 1%
Gerstmann 10/10 5463 days 1%
Stephen Shearer 10/10 5466 days 1%
Zuur 9/10 5466 days 1%
Kai Eppink 8/10 5467 days 1%
Martin 10/10 5467 days 1%
Julia 10/10 5467 days 1%
Elise van Haastert 8/10 5468 days 1%
katjarege 9/10 5469 days 1%
Iko 9/10 5469 days 1%
Zenager 10/10 5470 days 1%
Ini & Cees 8/10 5471 days 1%
Kasten 10/10 5471 days 1%
Manu & Gabi 10/10 5474 days 1%
Rachel Gerrand 7/10 5474 days 1%
Chris Darlington 9/10 5477 days 1%
Thomas Reidinger 9/10 5483 days 1%
David Heads 8/10 5484 days 1%
Jennie McIver 6/10 5484 days 1%
Bahner 10/10 5485 days 1%
Marieke and Bert-Jan 9/10 5485 days 1%
Andy Martin 10/10 5486 days 1%
Nick Secker 8/10 5487 days 1%
Robert Cox 10/10 5488 days 1%
Ross Hughes 8/10 5488 days 1%
Glenn 10/10 5488 days 1%
Mike and Alice Powner 9/10 5488 days 1%
Julia 9/10 5489 days 1%
Webster 10/10 5490 days 1%
Dan Aldridge 8/10 5490 days 1%
Barbara 10/10 5490 days 1%
Robert Haidt 8/10 5490 days 1%
Gordon Daniels 8/10 5492 days 1%
Jane Hancock 8/10 5492 days 1%
Kay and Colin Yendole 10/10 5493 days 1%
Wijnhoven 10/10 5494 days 1%
Emma Wilkinson 9/10 5496 days 1%
Bruce & Bonnie Childs 8/10 5496 days 1%
Doris Neuber 10/10 5496 days 1%
Grada Anderson 10/10 5497 days 1%
Christian Foerster 10/10 5497 days 1%
Rissa W 10/10 5497 days 1%
dollimyxture 10/10 5528 days 1%
antrobdozer 10/10 5681 days 1%
Peter Aerborg 9/10 5770 days 1%
Phineas Smith-Fox 10/10 5770 days 1%
BelindaT 10/10 5781 days 1%
nuwee 9/10 5803 days 1%
saraswitzer 10/10 5803 days 1%
Quin 9/10 5803 days 1%
Don & Geraldine 9/10 5809 days 1%
Corine van Been 7/10 5816 days 1%
Kevin F 10/10 5816 days 1%
Brigitta Reil 9/10 5818 days 1%
Russ Turner 8/10 5820 days 1%
Keita-Karen Buchanan 10/10 5820 days 1%
Bowness 9/10 5821 days 1%
Margie Sammons 10/10 5822 days 1%
Jvjm Family 9/10 5822 days 1%
Ingrid Zell 8/10 5825 days 1%
Tom Bos 8/10 5829 days 1%
P.C Kool 9/10 5829 days 1%
Ian Watson 10/10 5835 days 1%
Main 10/10 5835 days 1%
Giaque 9/10 5840 days 1%
Yssel de Schepper 8/10 5840 days 1%
Claudia 10/10 5841 days 1%
Sheila Morgan 10/10 5843 days 1%
Harm Kraai 10/10 5843 days 1%
Marsden 10/10 5843 days 1%
Robertson 9/10 5844 days 1%
Wilbert Germ 10/10 5847 days 1%
Sue 10/10 5847 days 1%
Ronny 9/10 5848 days 1%
David Valentine 9/10 5856 days 1%
Birgit Haver 10/10 5856 days 1%
Ake Erlandsson 10/10 5858 days 1%
Nadine Schaee 10/10 5859 days 1%
Terry Phillips 8/10 5859 days 1%
Jeremy & Sarah Rind 10/10 5861 days 1%
Kevin and Teresa 8/10 5862 days 1%
S Luis Van Oler 9/10 5867 days 1%
Jess Mill 10/10 5868 days 1%
Samantha Piekuta 8/10 5871 days 1%
Annemiek and Rianne 10/10 5875 days 1%
John J 9/10 5876 days 1%
E.M. Prideaux 9/10 5876 days 1%
Stevens Frans 7/10 5879 days 1%
Bartlett nz 10/10 5879 days 1%
Sally Hall 8/10 5882 days 1%
Susi Schoetzler 8/10 5882 days 1%
Chung Family 10/10 5882 days 1%
marcusba 9/10 5905 days 1%
sophiep 9/10 5908 days 1%
marylus 10/10 5908 days 1%
Mike 7/10 5908 days 1%
joannaw 9/10 5909 days 1%
niekv 9/10 5909 days 1%
Linda Coats 10/10 5909 days 1%
Lynn Maguire 10/10 5910 days 1%
catdonjaime 9/10 5917 days 1%
carsteng 9/10 5918 days 1%
Artur D 9/10 5926 days 1%
Melanie Bielefeld 10/10 5926 days 1%
Douglas Beresford 9/10 5926 days 1%
Wolfgang Dittrich 10/10 5934 days 1%
Terry J 7/10 5934 days 1%
Chris Bulman 10/10 5935 days 1%
Alan Riley 10/10 5936 days 1%
Kathrin Thomas 10/10 5936 days 1%
Peattie 10/10 5936 days 1%
Shane and Kate Wilkinson 10/10 5946 days 1%
chessum 9/10 5954 days 1%
Anna 8/10 5954 days 1%
Evan 9/10 5985 days 1%
Suzanne 10/10 5985 days 1%
Debs NZ 10/10 5985 days 1%
bondd 9/10 6033 days 1%
brianp 10/10 6040 days 1%
andriesk 8/10 6050 days 1%
steph_m 8/10 6138 days 1%
Amy_B 3/10 6152 days 1%
TillE412 10/10 6152 days 1%
MiepS 8/10 6156 days 1%
SSheil 10/10 6156 days 1%
DirkGermany 10/10 6163 days 1%
ginekek 10/10 6168 days 1%
rosil 7/10 6168 days 1%
DC Melbourne 9/10 6171 days 1%
Martina Bumiller 7/10 6173 days 1%
Barry Treve 10/10 6175 days 1%
JanetM 10/10 6180 days 1%
JanW 7/10 6180 days 1%
Rissmann 10/10 6184 days 1%
Benzedi 10/10 6186 days 1%
BrunoG 7/10 6186 days 1%
Barry Smith 7/10 6188 days 1%
Johannes & Jopke Fokkema 8/10 6188 days 1%
Francesca Sabat 10/10 6190 days 1%
Steve 9/10 6202 days 1%
winter_uk 10/10 6211 days 1%
Bronwyn 9/10 6212 days 1%
purplekat99 10/10 6289 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Punakaiki Pancake Rocks and Blowholes does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.75% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.