Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3208 days | 87% |
| Andy | 9/10 | 3217 days | 100% |
| Benedikt Lorenz | 7/10 | 3241 days | 92% |
| Jonas Neumann | 9/10 | 3244 days | 98% |
| Theresa Flach | 9/10 | 3244 days | 98% |
| Alexandra Luerner | 9/10 | 3291 days | 94% |
| Frank Bien | 9/10 | 3291 days | 94% |
| Sarah | 10/10 | 3293 days | 94% |
| Alan Rock | 7/10 | 3296 days | 87% |
| Tina Kueffer | 8/10 | 3298 days | 92% |
| Wolfgang | 10/10 | 3301 days | 94% |
| Favia | 10/10 | 3301 days | 94% |
| Daniel Carr | 9/10 | 3302 days | 93% |
| romain perroches | 9/10 | 3314 days | 92% |
| Soria Chher | 9/10 | 3314 days | 92% |
| Alex Schmidt | 10/10 | 3314 days | 92% |
| Justine Langero | 9/10 | 3323 days | 91% |
| Thomas | 9/10 | 3323 days | 91% |
| Gabriel Prerot | 8/10 | 3332 days | 89% |
| Bettina Enigl | 9/10 | 3332 days | 90% |
| Mikulas and Dominika | 8/10 | 3338 days | 89% |
| Benjamin Leboucq | 7/10 | 3534 days | 68% |
| Adrien Richard | 7/10 | 3534 days | 68% |
| Nicole | 7/10 | 3536 days | 68% |
| Johannes Wassner | 8/10 | 3541 days | 71% |
| Sylvie Smets | 9/10 | 3542 days | 72% |
| Maarten Simons | 9/10 | 3545 days | 71% |
| Magali Schwantke | 9/10 | 3549 days | 71% |
| Kathrin Redl | 7/10 | 3552 days | 66% |
| Luala F | 10/10 | 3553 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3553 days | 70% |
| Anna Kern | 8/10 | 3553 days | 70% |
| Yoomm | 8/10 | 3560 days | 69% |
| Mark | 6/10 | 3560 days | 61% |
| Robin Stamm | 8/10 | 3560 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3561 days | 66% |
| Johannes Frank | 8/10 | 3563 days | 69% |
| Tom Brien | 8/10 | 3566 days | 69% |
| Skye Brien | 10/10 | 3566 days | 70% |
| Dennis Xuereb | 8/10 | 3569 days | 69% |
| Andre | 10/10 | 3569 days | 70% |
| Marco | 7/10 | 3574 days | 65% |
| Mateusz | 8/10 | 3578 days | 68% |
| Ambrosio Loojs | 5/10 | 3598 days | 51% |
| Anna Bouteloup | 7/10 | 3598 days | 63% |
| Pauline Chailand | 9/10 | 3598 days | 67% |
| Anna Stoehr | 6/10 | 3599 days | 58% |
| Ulli | 10/10 | 3600 days | 67% |
| Kristyna Mokrackoua | 10/10 | 3604 days | 67% |
| Philipp | 10/10 | 3606 days | 67% |
| Monica Mier | 10/10 | 3608 days | 67% |
| Ian Hortop | 9/10 | 3610 days | 66% |
| Sara Kuenzi | 7/10 | 3615 days | 61% |
| Barna Szakacs | 9/10 | 3636 days | 63% |
| Christian Boudreau | 8/10 | 3639 days | 62% |
| Evie Sel | 9/10 | 3658 days | 61% |
| Robyn Hallowell | 10/10 | 3659 days | 62% |
| Selma Krap | 9/10 | 3659 days | 61% |
| Maxi Woedel | 9/10 | 3659 days | 61% |
| Philipp Richter | 8/10 | 3693 days | 58% |
| Katherine Halliday | 8/10 | 3921 days | 38% |
| Nina Müller | 6/10 | 3947 days | 31% |
| Katie Stillman | 7/10 | 4005 days | 29% |
| leila rowbotham | 8/10 | 4016 days | 30% |
| Polly Rider | 8/10 | 4026 days | 29% |
| Astrid Egesten | 8/10 | 4029 days | 29% |
| Alex | 7/10 | 4275 days | 7% |
| Josefin Lind | 9/10 | 4276 days | 7% |
| Herman Holmgist | 10/10 | 4276 days | 8% |
| Christina | 7/10 | 4279 days | 7% |
| Kathrin Lerch | 8/10 | 4279 days | 7% |
| Erik Nestlez | 10/10 | 4280 days | 7% |
| Sanne Meijer | 10/10 | 4280 days | 7% |
| Jenny Finch | 8/10 | 4293 days | 6% |
| Drame Mahmadou | 7/10 | 4294 days | 5% |
| Adele Grandguillot | 5/10 | 4294 days | 4% |
| Anne Haenchen | 7/10 | 4297 days | 5% |
| Kathi | 7/10 | 4297 days | 5% |
| Christine Helleiner | 9/10 | 4298 days | 6% |
| Felicitas | 9/10 | 4298 days | 6% |
| Steffen | 4/10 | 4300 days | 3% |
| Sergey Pronkin | 9/10 | 4300 days | 5% |
| Jan Kerkhoff | 10/10 | 4301 days | 5% |
| Friederike Kranzin | 9/10 | 4304 days | 5% |
| Guillaume | 8/10 | 4306 days | 5% |
| Pierre Gentile | 4/10 | 4308 days | 3% |
| Jennifer Garner | 9/10 | 4310 days | 4% |
| Ian Garner | 9/10 | 4310 days | 4% |
| Marinette | 9/10 | 4312 days | 4% |
| Karel | 9/10 | 4313 days | 4% |
| Kristyna | 8/10 | 4313 days | 4% |
| Toke Frederiksen | 4/10 | 4320 days | 2% |
| Verena | 8/10 | 4324 days | 3% |
| Benjamin | 8/10 | 4324 days | 3% |
| Lars Borgaa | 8/10 | 4337 days | 2% |
| Susser | 9/10 | 4349 days | 1% |
| Chen Levin | 7/10 | 4354 days | 0% |
| Lara Mroseck | 10/10 | 4354 days | 1% |
| Robert Geissler | 10/10 | 4354 days | 1% |
| Moulou Ludonvic | 8/10 | 4361 days | 0% |
| Elisabeth Boulier | 8/10 | 4361 days | 0% |
| Mark Wiggington | 8/10 | 4625 days | 43% |
| Bertiethebus | 10/10 | 4631 days | 43% |
| Audrey Ripoche | 9/10 | 4638 days | 43% |
| Miranda | 7/10 | 4639 days | 40% |
| Bertrand Gilles | 7/10 | 4644 days | 40% |
| Debiesse | 7/10 | 4650 days | 40% |
| Galen Licht | 10/10 | 4650 days | 43% |
| Thomas | 8/10 | 4660 days | 43% |
| Karina Gratz | 3/10 | 4666 days | 23% |
| Luisa | 9/10 | 4667 days | 43% |
| Soren and Inelase Lindhardbell | 10/10 | 4734 days | 43% |
| Soren and Inelase Lindhardbell | 10/10 | 4734 days | 43% |
| Nadine | 8/10 | 4734 days | 43% |
| Roux | 8/10 | 4742 days | 43% |
| Timo Maschke | 10/10 | 4743 days | 43% |
| Jackie and Brian | 8/10 | 4744 days | 43% |
| Darren Abbott | 7/10 | 4745 days | 40% |
| Alexandra van den Brack | 7/10 | 4749 days | 40% |
| Anne and John | 9/10 | 4751 days | 43% |
| Sasha and Sandra Bonavia | 10/10 | 4752 days | 43% |
| Barbara | 10/10 | 4752 days | 43% |
| Denise Albrecht | 10/10 | 4756 days | 43% |
| Sally | 10/10 | 4756 days | 43% |
| Megan Child | 10/10 | 4769 days | 43% |
| Adrian Weidell | 8/10 | 4957 days | 43% |
| Jonathan Tuthill | 10/10 | 5012 days | 43% |
| Jen Sweeting | 8/10 | 5014 days | 43% |
| Johannes Mullner | 5/10 | 5017 days | 33% |
| Def Fem | 8/10 | 5022 days | 43% |
| Axel Irriger | 6/10 | 5029 days | 37% |
| Lucy Wilde | 6/10 | 5030 days | 37% |
| Dick Stewart | 7/10 | 5032 days | 40% |
| Janet | 9/10 | 5032 days | 43% |
| Lee Lloyd | 9/10 | 5037 days | 43% |
| Ryan Pynappels | 8/10 | 5038 days | 43% |
| Carl & Desiree Potter | 10/10 | 5039 days | 43% |
| John & Ray Calder | 7/10 | 5039 days | 40% |
| D Collier | 10/10 | 5040 days | 43% |
| E Smudde | 8/10 | 5040 days | 43% |
| Rachel | 9/10 | 5041 days | 43% |
| Yves & Sylvia | 8/10 | 5041 days | 43% |
| Andy Bridgman | 8/10 | 5041 days | 43% |
| Hendrik F | 8/10 | 5041 days | 43% |
| Hardy | 8/10 | 5042 days | 43% |
| Alan Findlay | 8/10 | 5042 days | 43% |
| Fannette Peyreplane | 9/10 | 5044 days | 43% |
| Schweiger | 8/10 | 5051 days | 43% |
| Margaret Wendell | 8/10 | 5054 days | 43% |
| Frank & Julia | 6/10 | 5055 days | 37% |
| Bradley | 7/10 | 5101 days | 40% |
| Rene Rypkema | 7/10 | 5101 days | 40% |
| Steve & Maggie | 4/10 | 5119 days | 28% |
| Peter, Noelle & Susanne | 6/10 | 5121 days | 37% |
| Cornelia & Josef | 9/10 | 5130 days | 43% |
| Jan & Marian | 10/10 | 5130 days | 43% |
| Benjamin Meier | 8/10 | 5133 days | 43% |
| Remco te Lintum | 8/10 | 5134 days | 43% |
| P Stanton | 10/10 | 5335 days | 43% |
| Lisa Milton | 10/10 | 5355 days | 43% |
| Weez18 | 10/10 | 5362 days | 43% |
| Eric Grant | 9/10 | 5367 days | 43% |
| Eric & Liz McKean | 10/10 | 5375 days | 43% |
| Janice OConnor | 9/10 | 5376 days | 43% |
| Van Vliet | 7/10 | 5380 days | 40% |
| Walter Buschta | 10/10 | 5384 days | 43% |
| Richard Broughton | 9/10 | 5387 days | 43% |
| Ben Akin-Smith | 9/10 | 5387 days | 43% |
| Alan Munday | 9/10 | 5391 days | 43% |
| Pam & Rob Tellwright | 9/10 | 5397 days | 43% |
| Agnes McMillan | 10/10 | 5405 days | 43% |
| Gerd Pagel | 10/10 | 5406 days | 43% |
| Jill Dean | 9/10 | 5408 days | 43% |
| Katharina Dierkes | 8/10 | 5408 days | 43% |
| Saglibene | 10/10 | 5411 days | 43% |
| Jarvis and Anja | 8/10 | 5411 days | 43% |
| Derek Archibald | 9/10 | 5414 days | 43% |
| Karen Phillips | 10/10 | 5418 days | 43% |
| Isbabel | 9/10 | 5419 days | 43% |
| Fred West | 8/10 | 5420 days | 43% |
| Dizey | 10/10 | 5452 days | 43% |
| Buttie | 10/10 | 5452 days | 43% |
| Shoe | 10/10 | 5483 days | 43% |
| Wal & Lynne | 8/10 | 5687 days | 43% |
| Chris & Rob | 8/10 | 5690 days | 43% |
| davidm239 | 9/10 | 5697 days | 43% |
| Martin | 10/10 | 5697 days | 43% |
| lindam | 10/10 | 5727 days | 43% |
| hooperuk | 10/10 | 5727 days | 43% |
| Hans and Astrid | 9/10 | 5735 days | 43% |
| Kevin F | 8/10 | 5740 days | 43% |
| Theresa | 10/10 | 5746 days | 43% |
| Antoine Del | 7/10 | 5748 days | 40% |
| Tanya | 9/10 | 5751 days | 43% |
| Peter Brown | 9/10 | 5754 days | 43% |
| Susan & Richard | 10/10 | 5758 days | 43% |
| SB | 8/10 | 5760 days | 43% |
| Johan | 9/10 | 5760 days | 43% |
| Jonathan Martin | 8/10 | 5761 days | 43% |
| Tim | 8/10 | 5765 days | 43% |
| Pierre Pilon | 10/10 | 5766 days | 43% |
| Ed & Pat Mitchell | 8/10 | 5766 days | 43% |
| Ivo Braakhuis | 6/10 | 5766 days | 37% |
| Hans & Huxi | 8/10 | 5766 days | 43% |
| Mieke Knoops | 9/10 | 5768 days | 43% |
| Pascal Auber | 10/10 | 5772 days | 43% |
| Becky | 10/10 | 5779 days | 43% |
| Caitriona Doyle | 10/10 | 5780 days | 43% |
| Adriane | 7/10 | 5782 days | 40% |
| Hanz | 10/10 | 5782 days | 43% |
| Pizzanelli | 8/10 | 5785 days | 43% |
| Chris Kevin | 9/10 | 5795 days | 43% |
| Elizabeth E | 8/10 | 5802 days | 43% |
| Markus | 8/10 | 5802 days | 43% |
| EA Anders | 5/10 | 5803 days | 33% |
| deanlaw | 10/10 | 5831 days | 43% |
| gemmav | 9/10 | 5832 days | 43% |
| eliertv | 7/10 | 5832 days | 40% |
| Furger | 10/10 | 5850 days | 43% |
| Chris Leach | 8/10 | 5855 days | 43% |
| Sabrina Bazin | 9/10 | 5856 days | 43% |
| Colin S | 5/10 | 5856 days | 33% |
| Bernard Misfud | 9/10 | 5859 days | 43% |
| Hansjoerg Ehrmann | 7/10 | 5859 days | 40% |
| Thorben Thede | 7/10 | 5860 days | 40% |
| Shane and Kate Wilkinson | 10/10 | 5870 days | 43% |
| arminh | 6/10 | 5871 days | 37% |
| Graham Butt | 10/10 | 5871 days | 43% |
| Dermot Bryne | 10/10 | 5871 days | 43% |
| Evan | 9/10 | 5909 days | 43% |
| miniappleses | 9/10 | 5909 days | 43% |
| arthurw | 10/10 | 5965 days | 43% |
| richardh | 9/10 | 5973 days | 43% |
| SiljaH | 5/10 | 6082 days | 33% |
| jenniferk | 10/10 | 6092 days | 43% |
| scottl | 9/10 | 6092 days | 43% |
| Colin Church | 9/10 | 6092 days | 43% |
| Marc_N | 10/10 | 6093 days | 43% |
| Andrew Biddle | 7/10 | 6094 days | 40% |
| SBlake | 8/10 | 6097 days | 43% |
| AnjaN | 10/10 | 6099 days | 43% |
| Falk | 8/10 | 6108 days | 43% |
| WiebkeS | 9/10 | 6108 days | 43% |
| AmyBarrett | 10/10 | 6108 days | 43% |
| ChrisD | 10/10 | 6108 days | 43% |
| GeraldMcNamora | 8/10 | 6108 days | 43% |
| StijnH | 8/10 | 6109 days | 43% |
| Lars Haf | 8/10 | 6110 days | 43% |
| AnjaChrist | 9/10 | 6110 days | 43% |
| Tiemen | 9/10 | 6112 days | 43% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.