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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queen Charlotte Track

Valid Reviews

250 Valid Reviews

The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 250 valid reviews:

Rating Count Percentage
10/10 65
26%
9/10 65
26%
8/10 66
26%
7/10 33
13%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.12% Average

The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

243 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 243 face-to-face reviews:

Rating Count Percentage
10/10 59
24%
9/10 64
26%
8/10 66
27%
7/10 33
14%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

83.70% Average

The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.09%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Malcolm 6/10 3345 days 85%
Andy 9/10 3354 days 100%
Benedikt Lorenz 7/10 3378 days 90%
Jonas Neumann 9/10 3381 days 97%
Theresa Flach 9/10 3381 days 97%
Alexandra Luerner 9/10 3428 days 91%
Frank Bien 9/10 3428 days 91%
Sarah 10/10 3430 days 92%
Alan Rock 7/10 3433 days 83%
Tina Kueffer 8/10 3435 days 89%
Wolfgang 10/10 3438 days 91%
Favia 10/10 3438 days 91%
Daniel Carr 9/10 3439 days 90%
romain perroches 9/10 3451 days 88%
Soria Chher 9/10 3451 days 88%
Alex Schmidt 10/10 3451 days 89%
Justine Langero 9/10 3460 days 87%
Thomas 9/10 3460 days 87%
Gabriel Prerot 8/10 3469 days 85%
Bettina Enigl 9/10 3469 days 86%
Mikulas and Dominika 8/10 3475 days 84%
Benjamin Leboucq 7/10 3671 days 56%
Adrien Richard 7/10 3671 days 56%
Nicole 7/10 3673 days 56%
Johannes Wassner 8/10 3678 days 59%
Sylvie Smets 9/10 3679 days 60%
Maarten Simons 9/10 3682 days 60%
Magali Schwantke 9/10 3686 days 59%
Kathrin Redl 7/10 3689 days 54%
Luala F 10/10 3690 days 60%
Sebastian Heinzelmann 8/10 3690 days 58%
Anna Kern 8/10 3690 days 58%
Yoomm 8/10 3697 days 57%
Mark 6/10 3697 days 47%
Robin Stamm 8/10 3697 days 57%
Stephan Kirchenbaur 7/10 3698 days 53%
Johannes Frank 8/10 3700 days 57%
Tom Brien 8/10 3703 days 56%
Skye Brien 10/10 3703 days 58%
Dennis Xuereb 8/10 3706 days 56%
Andre 10/10 3706 days 58%
Marco 7/10 3711 days 51%
Mateusz 8/10 3715 days 55%
Ambrosio Loojs 5/10 3735 days 35%
Anna Bouteloup 7/10 3735 days 48%
Pauline Chailand 9/10 3735 days 53%
Anna Stoehr 6/10 3736 days 43%
Ulli 10/10 3737 days 54%
Kristyna Mokrackoua 10/10 3741 days 53%
Philipp 10/10 3743 days 53%
Monica Mier 10/10 3745 days 53%
Ian Hortop 9/10 3747 days 52%
Sara Kuenzi 7/10 3752 days 46%
Barna Szakacs 9/10 3773 days 49%
Christian Boudreau 8/10 3776 days 47%
Evie Sel 9/10 3795 days 46%
Robyn Hallowell 10/10 3796 days 46%
Selma Krap 9/10 3796 days 46%
Maxi Woedel 9/10 3796 days 46%
Philipp Richter 8/10 3830 days 41%
Katherine Halliday 8/10 4058 days 13%
Nina Müller 6/10 4084 days 6%
Katie Stillman 7/10 4142 days 1%
leila rowbotham 8/10 4153 days 2%
Polly Rider 8/10 4163 days 0%
Astrid Egesten 8/10 4166 days 0%
Alex 7/10 4412 days 33%
Josefin Lind 9/10 4413 days 37%
Herman Holmgist 10/10 4413 days 37%
Christina 7/10 4416 days 33%
Kathrin Lerch 8/10 4416 days 36%
Erik Nestlez 10/10 4417 days 37%
Sanne Meijer 10/10 4417 days 37%
Jenny Finch 8/10 4430 days 36%
Drame Mahmadou 7/10 4431 days 33%
Adele Grandguillot 5/10 4431 days 22%
Anne Haenchen 7/10 4434 days 33%
Kathi 7/10 4434 days 33%
Christine Helleiner 9/10 4435 days 37%
Felicitas 9/10 4435 days 37%
Steffen 4/10 4437 days 15%
Sergey Pronkin 9/10 4437 days 37%
Jan Kerkhoff 10/10 4438 days 37%
Friederike Kranzin 9/10 4441 days 37%
Guillaume 8/10 4443 days 36%
Pierre Gentile 4/10 4445 days 15%
Jennifer Garner 9/10 4447 days 37%
Ian Garner 9/10 4447 days 37%
Marinette 9/10 4449 days 37%
Karel 9/10 4450 days 37%
Kristyna 8/10 4450 days 36%
Toke Frederiksen 4/10 4457 days 15%
Verena 8/10 4461 days 36%
Benjamin 8/10 4461 days 36%
Lars Borgaa 8/10 4474 days 36%
Susser 9/10 4486 days 37%
Chen Levin 7/10 4491 days 33%
Lara Mroseck 10/10 4491 days 37%
Robert Geissler 10/10 4491 days 37%
Moulou Ludonvic 8/10 4498 days 36%
Elisabeth Boulier 8/10 4498 days 36%
Mark Wiggington 8/10 4762 days 36%
Bertiethebus 10/10 4768 days 37%
Audrey Ripoche 9/10 4775 days 37%
Miranda 7/10 4776 days 33%
Bertrand Gilles 7/10 4781 days 33%
Debiesse 7/10 4787 days 33%
Galen Licht 10/10 4787 days 37%
Thomas 8/10 4797 days 36%
Karina Gratz 3/10 4803 days 8%
Luisa 9/10 4804 days 37%
Soren and Inelase Lindhardbell 10/10 4871 days 37%
Soren and Inelase Lindhardbell 10/10 4871 days 37%
Nadine 8/10 4871 days 36%
Roux 8/10 4879 days 36%
Timo Maschke 10/10 4880 days 37%
Jackie and Brian 8/10 4881 days 36%
Darren Abbott 7/10 4882 days 33%
Alexandra van den Brack 7/10 4886 days 33%
Anne and John 9/10 4888 days 37%
Sasha and Sandra Bonavia 10/10 4889 days 37%
Barbara 10/10 4889 days 37%
Denise Albrecht 10/10 4893 days 37%
Sally 10/10 4893 days 37%
Megan Child 10/10 4906 days 37%
Adrian Weidell 8/10 5094 days 36%
Jonathan Tuthill 10/10 5149 days 37%
Jen Sweeting 8/10 5151 days 36%
Johannes Mullner 5/10 5154 days 22%
Def Fem 8/10 5159 days 36%
Axel Irriger 6/10 5166 days 29%
Lucy Wilde 6/10 5167 days 29%
Dick Stewart 7/10 5169 days 33%
Janet 9/10 5169 days 37%
Lee Lloyd 9/10 5174 days 37%
Ryan Pynappels 8/10 5175 days 36%
Carl & Desiree Potter 10/10 5176 days 37%
John & Ray Calder 7/10 5176 days 33%
D Collier 10/10 5177 days 37%
E Smudde 8/10 5177 days 36%
Rachel 9/10 5178 days 37%
Yves & Sylvia 8/10 5178 days 36%
Andy Bridgman 8/10 5178 days 36%
Hendrik F 8/10 5178 days 36%
Hardy 8/10 5179 days 36%
Alan Findlay 8/10 5179 days 36%
Fannette Peyreplane 9/10 5181 days 37%
Schweiger 8/10 5188 days 36%
Margaret Wendell 8/10 5191 days 36%
Frank & Julia 6/10 5192 days 29%
Bradley 7/10 5238 days 33%
Rene Rypkema 7/10 5238 days 33%
Steve & Maggie 4/10 5256 days 15%
Peter, Noelle & Susanne 6/10 5258 days 29%
Cornelia & Josef 9/10 5267 days 37%
Jan & Marian 10/10 5267 days 37%
Benjamin Meier 8/10 5270 days 36%
Remco te Lintum 8/10 5271 days 36%
P Stanton 10/10 5472 days 37%
Lisa Milton 10/10 5492 days 37%
Weez18 10/10 5499 days 37%
Eric Grant 9/10 5504 days 37%
Eric & Liz McKean 10/10 5512 days 37%
Janice OConnor 9/10 5513 days 37%
Van Vliet 7/10 5517 days 33%
Walter Buschta 10/10 5521 days 37%
Richard Broughton 9/10 5524 days 37%
Ben Akin-Smith 9/10 5524 days 37%
Alan Munday 9/10 5528 days 37%
Pam & Rob Tellwright 9/10 5534 days 37%
Agnes McMillan 10/10 5542 days 37%
Gerd Pagel 10/10 5543 days 37%
Jill Dean 9/10 5545 days 37%
Katharina Dierkes 8/10 5545 days 36%
Saglibene 10/10 5548 days 37%
Jarvis and Anja 8/10 5548 days 36%
Derek Archibald 9/10 5551 days 37%
Karen Phillips 10/10 5555 days 37%
Isbabel 9/10 5556 days 37%
Fred West 8/10 5557 days 36%
Dizey 10/10 5589 days 37%
Buttie 10/10 5589 days 37%
Shoe 10/10 5620 days 37%
Wal & Lynne 8/10 5824 days 36%
Chris & Rob 8/10 5827 days 36%
davidm239 9/10 5834 days 37%
Martin 10/10 5834 days 37%
lindam 10/10 5864 days 37%
hooperuk 10/10 5864 days 37%
Hans and Astrid 9/10 5872 days 37%
Kevin F 8/10 5877 days 36%
Theresa 10/10 5883 days 37%
Antoine Del 7/10 5885 days 33%
Tanya 9/10 5888 days 37%
Peter Brown 9/10 5891 days 37%
Susan & Richard 10/10 5895 days 37%
SB 8/10 5897 days 36%
Johan 9/10 5897 days 37%
Jonathan Martin 8/10 5898 days 36%
Tim 8/10 5902 days 36%
Pierre Pilon 10/10 5903 days 37%
Ed & Pat Mitchell 8/10 5903 days 36%
Ivo Braakhuis 6/10 5903 days 29%
Hans & Huxi 8/10 5903 days 36%
Mieke Knoops 9/10 5905 days 37%
Pascal Auber 10/10 5909 days 37%
Becky 10/10 5916 days 37%
Caitriona Doyle 10/10 5917 days 37%
Adriane 7/10 5919 days 33%
Hanz 10/10 5919 days 37%
Pizzanelli 8/10 5922 days 36%
Chris Kevin 9/10 5932 days 37%
Elizabeth E 8/10 5939 days 36%
Markus 8/10 5939 days 36%
EA Anders 5/10 5940 days 22%
deanlaw 10/10 5968 days 37%
gemmav 9/10 5969 days 37%
eliertv 7/10 5969 days 33%
Furger 10/10 5987 days 37%
Chris Leach 8/10 5992 days 36%
Sabrina Bazin 9/10 5993 days 37%
Colin S 5/10 5993 days 22%
Bernard Misfud 9/10 5996 days 37%
Hansjoerg Ehrmann 7/10 5996 days 33%
Thorben Thede 7/10 5997 days 33%
Shane and Kate Wilkinson 10/10 6007 days 37%
arminh 6/10 6008 days 29%
Graham Butt 10/10 6008 days 37%
Dermot Bryne 10/10 6008 days 37%
Evan 9/10 6046 days 37%
miniappleses 9/10 6046 days 37%
arthurw 10/10 6102 days 37%
richardh 9/10 6110 days 37%
SiljaH 5/10 6219 days 22%
jenniferk 10/10 6229 days 37%
scottl 9/10 6229 days 37%
Colin Church 9/10 6229 days 37%
Marc_N 10/10 6230 days 37%
Andrew Biddle 7/10 6231 days 33%
SBlake 8/10 6234 days 36%
AnjaN 10/10 6236 days 37%
Falk 8/10 6245 days 36%
WiebkeS 9/10 6245 days 37%
AmyBarrett 10/10 6245 days 37%
ChrisD 10/10 6245 days 37%
GeraldMcNamora 8/10 6245 days 36%
StijnH 8/10 6246 days 36%
Lars Haf 8/10 6247 days 36%
AnjaChrist 9/10 6247 days 37%
Tiemen 9/10 6249 days 37%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.81% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.