G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3487 days | 87% |
| Andy | 9/10 | 3496 days | 100% |
| Benedikt Lorenz | 7/10 | 3520 days | 91% |
| Jonas Neumann | 9/10 | 3523 days | 97% |
| Theresa Flach | 9/10 | 3523 days | 97% |
| Alexandra Luerner | 9/10 | 3570 days | 91% |
| Frank Bien | 9/10 | 3570 days | 91% |
| Sarah | 10/10 | 3572 days | 92% |
| Alan Rock | 7/10 | 3575 days | 84% |
| Tina Kueffer | 8/10 | 3577 days | 89% |
| Wolfgang | 10/10 | 3580 days | 91% |
| Favia | 10/10 | 3580 days | 91% |
| Daniel Carr | 9/10 | 3581 days | 90% |
| romain perroches | 9/10 | 3593 days | 88% |
| Soria Chher | 9/10 | 3593 days | 88% |
| Alex Schmidt | 10/10 | 3593 days | 89% |
| Justine Langero | 9/10 | 3602 days | 87% |
| Thomas | 9/10 | 3602 days | 87% |
| Gabriel Prerot | 8/10 | 3611 days | 85% |
| Bettina Enigl | 9/10 | 3611 days | 86% |
| Mikulas and Dominika | 8/10 | 3617 days | 84% |
| Benjamin Leboucq | 7/10 | 3813 days | 57% |
| Adrien Richard | 7/10 | 3813 days | 57% |
| Nicole | 7/10 | 3815 days | 57% |
| Johannes Wassner | 8/10 | 3820 days | 59% |
| Sylvie Smets | 9/10 | 3821 days | 60% |
| Maarten Simons | 9/10 | 3824 days | 60% |
| Magali Schwantke | 9/10 | 3828 days | 59% |
| Kathrin Redl | 7/10 | 3831 days | 55% |
| Luala F | 10/10 | 3832 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3832 days | 58% |
| Anna Kern | 8/10 | 3832 days | 58% |
| Yoomm | 8/10 | 3839 days | 57% |
| Mark | 6/10 | 3839 days | 49% |
| Robin Stamm | 8/10 | 3839 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3840 days | 54% |
| Johannes Frank | 8/10 | 3842 days | 57% |
| Tom Brien | 8/10 | 3845 days | 56% |
| Skye Brien | 10/10 | 3845 days | 58% |
| Dennis Xuereb | 8/10 | 3848 days | 56% |
| Andre | 10/10 | 3848 days | 57% |
| Marco | 7/10 | 3853 days | 52% |
| Mateusz | 8/10 | 3857 days | 55% |
| Ambrosio Loojs | 5/10 | 3877 days | 39% |
| Anna Bouteloup | 7/10 | 3877 days | 49% |
| Pauline Chailand | 9/10 | 3877 days | 53% |
| Anna Stoehr | 6/10 | 3878 days | 45% |
| Ulli | 10/10 | 3879 days | 53% |
| Kristyna Mokrackoua | 10/10 | 3883 days | 53% |
| Philipp | 10/10 | 3885 days | 53% |
| Monica Mier | 10/10 | 3887 days | 52% |
| Ian Hortop | 9/10 | 3889 days | 52% |
| Sara Kuenzi | 7/10 | 3894 days | 47% |
| Barna Szakacs | 9/10 | 3915 days | 48% |
| Christian Boudreau | 8/10 | 3918 days | 48% |
| Evie Sel | 9/10 | 3937 days | 46% |
| Robyn Hallowell | 10/10 | 3938 days | 46% |
| Selma Krap | 9/10 | 3938 days | 46% |
| Maxi Woedel | 9/10 | 3938 days | 46% |
| Philipp Richter | 8/10 | 3972 days | 41% |
| Katherine Halliday | 8/10 | 4200 days | 13% |
| Nina Müller | 6/10 | 4226 days | 8% |
| Katie Stillman | 7/10 | 4284 days | 2% |
| leila rowbotham | 8/10 | 4295 days | 2% |
| Polly Rider | 8/10 | 4305 days | 0% |
| Astrid Egesten | 8/10 | 4308 days | 0% |
| Alex | 7/10 | 4554 days | 50% |
| Josefin Lind | 9/10 | 4555 days | 54% |
| Herman Holmgist | 10/10 | 4555 days | 55% |
| Christina | 7/10 | 4558 days | 50% |
| Kathrin Lerch | 8/10 | 4558 days | 53% |
| Erik Nestlez | 10/10 | 4559 days | 55% |
| Sanne Meijer | 10/10 | 4559 days | 55% |
| Jenny Finch | 8/10 | 4572 days | 53% |
| Drame Mahmadou | 7/10 | 4573 days | 50% |
| Adele Grandguillot | 5/10 | 4573 days | 40% |
| Anne Haenchen | 7/10 | 4576 days | 50% |
| Kathi | 7/10 | 4576 days | 50% |
| Christine Helleiner | 9/10 | 4577 days | 54% |
| Felicitas | 9/10 | 4577 days | 54% |
| Steffen | 4/10 | 4579 days | 33% |
| Sergey Pronkin | 9/10 | 4579 days | 54% |
| Jan Kerkhoff | 10/10 | 4580 days | 55% |
| Friederike Kranzin | 9/10 | 4583 days | 54% |
| Guillaume | 8/10 | 4585 days | 53% |
| Pierre Gentile | 4/10 | 4587 days | 33% |
| Jennifer Garner | 9/10 | 4589 days | 54% |
| Ian Garner | 9/10 | 4589 days | 54% |
| Marinette | 9/10 | 4591 days | 54% |
| Karel | 9/10 | 4592 days | 54% |
| Kristyna | 8/10 | 4592 days | 53% |
| Toke Frederiksen | 4/10 | 4599 days | 33% |
| Verena | 8/10 | 4603 days | 53% |
| Benjamin | 8/10 | 4603 days | 53% |
| Lars Borgaa | 8/10 | 4616 days | 53% |
| Susser | 9/10 | 4628 days | 54% |
| Chen Levin | 7/10 | 4633 days | 50% |
| Lara Mroseck | 10/10 | 4633 days | 55% |
| Robert Geissler | 10/10 | 4633 days | 55% |
| Moulou Ludonvic | 8/10 | 4640 days | 53% |
| Elisabeth Boulier | 8/10 | 4640 days | 53% |
| Mark Wiggington | 8/10 | 4904 days | 53% |
| Bertiethebus | 10/10 | 4910 days | 55% |
| Audrey Ripoche | 9/10 | 4917 days | 54% |
| Miranda | 7/10 | 4918 days | 50% |
| Bertrand Gilles | 7/10 | 4923 days | 50% |
| Debiesse | 7/10 | 4929 days | 50% |
| Galen Licht | 10/10 | 4929 days | 55% |
| Thomas | 8/10 | 4939 days | 53% |
| Karina Gratz | 3/10 | 4945 days | 26% |
| Luisa | 9/10 | 4946 days | 54% |
| Soren and Inelase Lindhardbell | 10/10 | 5013 days | 55% |
| Soren and Inelase Lindhardbell | 10/10 | 5013 days | 55% |
| Nadine | 8/10 | 5013 days | 53% |
| Roux | 8/10 | 5021 days | 53% |
| Timo Maschke | 10/10 | 5022 days | 55% |
| Jackie and Brian | 8/10 | 5023 days | 53% |
| Darren Abbott | 7/10 | 5024 days | 50% |
| Alexandra van den Brack | 7/10 | 5028 days | 50% |
| Anne and John | 9/10 | 5030 days | 54% |
| Sasha and Sandra Bonavia | 10/10 | 5031 days | 55% |
| Barbara | 10/10 | 5031 days | 55% |
| Denise Albrecht | 10/10 | 5035 days | 55% |
| Sally | 10/10 | 5035 days | 55% |
| Megan Child | 10/10 | 5048 days | 55% |
| Adrian Weidell | 8/10 | 5236 days | 53% |
| Jonathan Tuthill | 10/10 | 5291 days | 55% |
| Jen Sweeting | 8/10 | 5293 days | 53% |
| Johannes Mullner | 5/10 | 5296 days | 40% |
| Def Fem | 8/10 | 5301 days | 53% |
| Axel Irriger | 6/10 | 5308 days | 46% |
| Lucy Wilde | 6/10 | 5309 days | 46% |
| Dick Stewart | 7/10 | 5311 days | 50% |
| Janet | 9/10 | 5311 days | 54% |
| Lee Lloyd | 9/10 | 5316 days | 54% |
| Ryan Pynappels | 8/10 | 5317 days | 53% |
| Carl & Desiree Potter | 10/10 | 5318 days | 55% |
| John & Ray Calder | 7/10 | 5318 days | 50% |
| D Collier | 10/10 | 5319 days | 55% |
| E Smudde | 8/10 | 5319 days | 53% |
| Rachel | 9/10 | 5320 days | 54% |
| Yves & Sylvia | 8/10 | 5320 days | 53% |
| Andy Bridgman | 8/10 | 5320 days | 53% |
| Hendrik F | 8/10 | 5320 days | 53% |
| Hardy | 8/10 | 5321 days | 53% |
| Alan Findlay | 8/10 | 5321 days | 53% |
| Fannette Peyreplane | 9/10 | 5323 days | 54% |
| Schweiger | 8/10 | 5330 days | 53% |
| Margaret Wendell | 8/10 | 5333 days | 53% |
| Frank & Julia | 6/10 | 5334 days | 46% |
| Bradley | 7/10 | 5380 days | 50% |
| Rene Rypkema | 7/10 | 5380 days | 50% |
| Steve & Maggie | 4/10 | 5398 days | 33% |
| Peter, Noelle & Susanne | 6/10 | 5400 days | 46% |
| Cornelia & Josef | 9/10 | 5409 days | 54% |
| Jan & Marian | 10/10 | 5409 days | 55% |
| Benjamin Meier | 8/10 | 5412 days | 53% |
| Remco te Lintum | 8/10 | 5413 days | 53% |
| P Stanton | 10/10 | 5614 days | 55% |
| Lisa Milton | 10/10 | 5634 days | 55% |
| Weez18 | 10/10 | 5641 days | 55% |
| Eric Grant | 9/10 | 5646 days | 54% |
| Eric & Liz McKean | 10/10 | 5654 days | 55% |
| Janice OConnor | 9/10 | 5655 days | 54% |
| Van Vliet | 7/10 | 5659 days | 50% |
| Walter Buschta | 10/10 | 5663 days | 55% |
| Richard Broughton | 9/10 | 5666 days | 54% |
| Ben Akin-Smith | 9/10 | 5666 days | 54% |
| Alan Munday | 9/10 | 5670 days | 54% |
| Pam & Rob Tellwright | 9/10 | 5676 days | 54% |
| Agnes McMillan | 10/10 | 5684 days | 55% |
| Gerd Pagel | 10/10 | 5685 days | 55% |
| Jill Dean | 9/10 | 5687 days | 54% |
| Katharina Dierkes | 8/10 | 5687 days | 53% |
| Saglibene | 10/10 | 5690 days | 55% |
| Jarvis and Anja | 8/10 | 5690 days | 53% |
| Derek Archibald | 9/10 | 5693 days | 54% |
| Karen Phillips | 10/10 | 5697 days | 55% |
| Isbabel | 9/10 | 5698 days | 54% |
| Fred West | 8/10 | 5699 days | 53% |
| Dizey | 10/10 | 5731 days | 55% |
| Buttie | 10/10 | 5731 days | 55% |
| Shoe | 10/10 | 5762 days | 55% |
| Wal & Lynne | 8/10 | 5966 days | 53% |
| Chris & Rob | 8/10 | 5969 days | 53% |
| davidm239 | 9/10 | 5976 days | 54% |
| Martin | 10/10 | 5976 days | 55% |
| lindam | 10/10 | 6006 days | 55% |
| hooperuk | 10/10 | 6006 days | 55% |
| Hans and Astrid | 9/10 | 6014 days | 54% |
| Kevin F | 8/10 | 6019 days | 53% |
| Theresa | 10/10 | 6025 days | 55% |
| Antoine Del | 7/10 | 6027 days | 50% |
| Tanya | 9/10 | 6030 days | 54% |
| Peter Brown | 9/10 | 6033 days | 54% |
| Susan & Richard | 10/10 | 6037 days | 55% |
| SB | 8/10 | 6039 days | 53% |
| Johan | 9/10 | 6039 days | 54% |
| Jonathan Martin | 8/10 | 6040 days | 53% |
| Tim | 8/10 | 6044 days | 53% |
| Pierre Pilon | 10/10 | 6045 days | 55% |
| Ed & Pat Mitchell | 8/10 | 6045 days | 53% |
| Ivo Braakhuis | 6/10 | 6045 days | 46% |
| Hans & Huxi | 8/10 | 6045 days | 53% |
| Mieke Knoops | 9/10 | 6047 days | 54% |
| Pascal Auber | 10/10 | 6051 days | 55% |
| Becky | 10/10 | 6058 days | 55% |
| Caitriona Doyle | 10/10 | 6059 days | 55% |
| Adriane | 7/10 | 6061 days | 50% |
| Hanz | 10/10 | 6061 days | 55% |
| Pizzanelli | 8/10 | 6064 days | 53% |
| Chris Kevin | 9/10 | 6074 days | 54% |
| Elizabeth E | 8/10 | 6081 days | 53% |
| Markus | 8/10 | 6081 days | 53% |
| EA Anders | 5/10 | 6082 days | 40% |
| deanlaw | 10/10 | 6110 days | 55% |
| gemmav | 9/10 | 6111 days | 54% |
| eliertv | 7/10 | 6111 days | 50% |
| Furger | 10/10 | 6129 days | 55% |
| Chris Leach | 8/10 | 6134 days | 53% |
| Sabrina Bazin | 9/10 | 6135 days | 54% |
| Colin S | 5/10 | 6135 days | 40% |
| Bernard Misfud | 9/10 | 6138 days | 54% |
| Hansjoerg Ehrmann | 7/10 | 6138 days | 50% |
| Thorben Thede | 7/10 | 6139 days | 50% |
| Shane and Kate Wilkinson | 10/10 | 6149 days | 55% |
| arminh | 6/10 | 6150 days | 46% |
| Graham Butt | 10/10 | 6150 days | 55% |
| Dermot Bryne | 10/10 | 6150 days | 55% |
| Evan | 9/10 | 6188 days | 54% |
| miniappleses | 9/10 | 6188 days | 54% |
| arthurw | 10/10 | 6244 days | 55% |
| richardh | 9/10 | 6252 days | 54% |
| SiljaH | 5/10 | 6361 days | 40% |
| jenniferk | 10/10 | 6371 days | 55% |
| scottl | 9/10 | 6371 days | 54% |
| Colin Church | 9/10 | 6371 days | 54% |
| Marc_N | 10/10 | 6372 days | 55% |
| Andrew Biddle | 7/10 | 6373 days | 50% |
| SBlake | 8/10 | 6376 days | 53% |
| AnjaN | 10/10 | 6378 days | 55% |
| Falk | 8/10 | 6387 days | 53% |
| WiebkeS | 9/10 | 6387 days | 54% |
| AmyBarrett | 10/10 | 6387 days | 55% |
| ChrisD | 10/10 | 6387 days | 55% |
| GeraldMcNamora | 8/10 | 6387 days | 53% |
| StijnH | 8/10 | 6388 days | 53% |
| Lars Haf | 8/10 | 6389 days | 53% |
| AnjaChrist | 9/10 | 6389 days | 54% |
| Tiemen | 9/10 | 6391 days | 54% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.