Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.04%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 2979 days | 86% |
| Andy | 9/10 | 2988 days | 100% |
| Benedikt Lorenz | 7/10 | 3012 days | 91% |
| Jonas Neumann | 9/10 | 3015 days | 98% |
| Theresa Flach | 9/10 | 3015 days | 98% |
| Alexandra Luerner | 9/10 | 3062 days | 94% |
| Frank Bien | 9/10 | 3062 days | 94% |
| Sarah | 10/10 | 3064 days | 95% |
| Alan Rock | 7/10 | 3067 days | 87% |
| Tina Kueffer | 8/10 | 3069 days | 92% |
| Wolfgang | 10/10 | 3072 days | 94% |
| Favia | 10/10 | 3072 days | 94% |
| Daniel Carr | 9/10 | 3073 days | 93% |
| romain perroches | 9/10 | 3085 days | 92% |
| Soria Chher | 9/10 | 3085 days | 92% |
| Alex Schmidt | 10/10 | 3085 days | 93% |
| Justine Langero | 9/10 | 3094 days | 91% |
| Thomas | 9/10 | 3094 days | 91% |
| Gabriel Prerot | 8/10 | 3103 days | 89% |
| Bettina Enigl | 9/10 | 3103 days | 90% |
| Mikulas and Dominika | 8/10 | 3109 days | 89% |
| Benjamin Leboucq | 7/10 | 3305 days | 68% |
| Adrien Richard | 7/10 | 3305 days | 68% |
| Nicole | 7/10 | 3307 days | 68% |
| Johannes Wassner | 8/10 | 3312 days | 72% |
| Sylvie Smets | 9/10 | 3313 days | 73% |
| Maarten Simons | 9/10 | 3316 days | 73% |
| Magali Schwantke | 9/10 | 3320 days | 72% |
| Kathrin Redl | 7/10 | 3323 days | 67% |
| Luala F | 10/10 | 3324 days | 73% |
| Sebastian Heinzelmann | 8/10 | 3324 days | 71% |
| Anna Kern | 8/10 | 3324 days | 71% |
| Yoomm | 8/10 | 3331 days | 71% |
| Mark | 6/10 | 3331 days | 60% |
| Robin Stamm | 8/10 | 3331 days | 71% |
| Stephan Kirchenbaur | 7/10 | 3332 days | 66% |
| Johannes Frank | 8/10 | 3334 days | 70% |
| Tom Brien | 8/10 | 3337 days | 70% |
| Skye Brien | 10/10 | 3337 days | 72% |
| Dennis Xuereb | 8/10 | 3340 days | 70% |
| Andre | 10/10 | 3340 days | 72% |
| Marco | 7/10 | 3345 days | 65% |
| Mateusz | 8/10 | 3349 days | 69% |
| Ambrosio Loojs | 5/10 | 3369 days | 49% |
| Anna Bouteloup | 7/10 | 3369 days | 63% |
| Pauline Chailand | 9/10 | 3369 days | 68% |
| Anna Stoehr | 6/10 | 3370 days | 57% |
| Ulli | 10/10 | 3371 days | 69% |
| Kristyna Mokrackoua | 10/10 | 3375 days | 69% |
| Philipp | 10/10 | 3377 days | 68% |
| Monica Mier | 10/10 | 3379 days | 68% |
| Ian Hortop | 9/10 | 3381 days | 67% |
| Sara Kuenzi | 7/10 | 3386 days | 62% |
| Barna Szakacs | 9/10 | 3407 days | 65% |
| Christian Boudreau | 8/10 | 3410 days | 64% |
| Evie Sel | 9/10 | 3429 days | 63% |
| Robyn Hallowell | 10/10 | 3430 days | 64% |
| Selma Krap | 9/10 | 3430 days | 63% |
| Maxi Woedel | 9/10 | 3430 days | 63% |
| Philipp Richter | 8/10 | 3464 days | 60% |
| Katherine Halliday | 8/10 | 3692 days | 41% |
| Nina Müller | 6/10 | 3718 days | 32% |
| Katie Stillman | 7/10 | 3776 days | 31% |
| leila rowbotham | 8/10 | 3787 days | 33% |
| Polly Rider | 8/10 | 3797 days | 32% |
| Astrid Egesten | 8/10 | 3800 days | 32% |
| Alex | 7/10 | 4046 days | 10% |
| Josefin Lind | 9/10 | 4047 days | 12% |
| Herman Holmgist | 10/10 | 4047 days | 12% |
| Christina | 7/10 | 4050 days | 10% |
| Kathrin Lerch | 8/10 | 4050 days | 11% |
| Erik Nestlez | 10/10 | 4051 days | 12% |
| Sanne Meijer | 10/10 | 4051 days | 12% |
| Jenny Finch | 8/10 | 4064 days | 10% |
| Drame Mahmadou | 7/10 | 4065 days | 9% |
| Adele Grandguillot | 5/10 | 4065 days | 4% |
| Anne Haenchen | 7/10 | 4068 days | 9% |
| Kathi | 7/10 | 4068 days | 9% |
| Christine Helleiner | 9/10 | 4069 days | 10% |
| Felicitas | 9/10 | 4069 days | 10% |
| Steffen | 4/10 | 4071 days | 1% |
| Sergey Pronkin | 9/10 | 4071 days | 10% |
| Jan Kerkhoff | 10/10 | 4072 days | 10% |
| Friederike Kranzin | 9/10 | 4075 days | 10% |
| Guillaume | 8/10 | 4077 days | 9% |
| Pierre Gentile | 4/10 | 4079 days | 1% |
| Jennifer Garner | 9/10 | 4081 days | 9% |
| Ian Garner | 9/10 | 4081 days | 9% |
| Marinette | 9/10 | 4083 days | 9% |
| Karel | 9/10 | 4084 days | 9% |
| Kristyna | 8/10 | 4084 days | 9% |
| Toke Frederiksen | 4/10 | 4091 days | 0% |
| Verena | 8/10 | 4095 days | 8% |
| Benjamin | 8/10 | 4095 days | 8% |
| Lars Borgaa | 8/10 | 4108 days | 7% |
| Susser | 9/10 | 4120 days | 6% |
| Chen Levin | 7/10 | 4125 days | 4% |
| Lara Mroseck | 10/10 | 4125 days | 6% |
| Robert Geissler | 10/10 | 4125 days | 6% |
| Moulou Ludonvic | 8/10 | 4132 days | 5% |
| Elisabeth Boulier | 8/10 | 4132 days | 5% |
| Mark Wiggington | 8/10 | 4396 days | 26% |
| Bertiethebus | 10/10 | 4402 days | 27% |
| Audrey Ripoche | 9/10 | 4409 days | 27% |
| Miranda | 7/10 | 4410 days | 24% |
| Bertrand Gilles | 7/10 | 4415 days | 24% |
| Debiesse | 7/10 | 4421 days | 24% |
| Galen Licht | 10/10 | 4421 days | 27% |
| Thomas | 8/10 | 4431 days | 26% |
| Karina Gratz | 3/10 | 4437 days | 8% |
| Luisa | 9/10 | 4438 days | 27% |
| Soren and Inelase Lindhardbell | 10/10 | 4505 days | 27% |
| Soren and Inelase Lindhardbell | 10/10 | 4505 days | 27% |
| Nadine | 8/10 | 4505 days | 26% |
| Roux | 8/10 | 4513 days | 26% |
| Timo Maschke | 10/10 | 4514 days | 27% |
| Jackie and Brian | 8/10 | 4515 days | 26% |
| Darren Abbott | 7/10 | 4516 days | 24% |
| Alexandra van den Brack | 7/10 | 4520 days | 24% |
| Anne and John | 9/10 | 4522 days | 27% |
| Sasha and Sandra Bonavia | 10/10 | 4523 days | 27% |
| Barbara | 10/10 | 4523 days | 27% |
| Denise Albrecht | 10/10 | 4527 days | 27% |
| Sally | 10/10 | 4527 days | 27% |
| Megan Child | 10/10 | 4540 days | 27% |
| Adrian Weidell | 8/10 | 4728 days | 26% |
| Jonathan Tuthill | 10/10 | 4783 days | 27% |
| Jen Sweeting | 8/10 | 4785 days | 26% |
| Johannes Mullner | 5/10 | 4788 days | 17% |
| Def Fem | 8/10 | 4793 days | 26% |
| Axel Irriger | 6/10 | 4800 days | 21% |
| Lucy Wilde | 6/10 | 4801 days | 21% |
| Dick Stewart | 7/10 | 4803 days | 24% |
| Janet | 9/10 | 4803 days | 27% |
| Lee Lloyd | 9/10 | 4808 days | 27% |
| Ryan Pynappels | 8/10 | 4809 days | 26% |
| Carl & Desiree Potter | 10/10 | 4810 days | 27% |
| John & Ray Calder | 7/10 | 4810 days | 24% |
| D Collier | 10/10 | 4811 days | 27% |
| E Smudde | 8/10 | 4811 days | 26% |
| Rachel | 9/10 | 4812 days | 27% |
| Yves & Sylvia | 8/10 | 4812 days | 26% |
| Andy Bridgman | 8/10 | 4812 days | 26% |
| Hendrik F | 8/10 | 4812 days | 26% |
| Hardy | 8/10 | 4813 days | 26% |
| Alan Findlay | 8/10 | 4813 days | 26% |
| Fannette Peyreplane | 9/10 | 4815 days | 27% |
| Schweiger | 8/10 | 4822 days | 26% |
| Margaret Wendell | 8/10 | 4825 days | 26% |
| Frank & Julia | 6/10 | 4826 days | 21% |
| Bradley | 7/10 | 4872 days | 24% |
| Rene Rypkema | 7/10 | 4872 days | 24% |
| Steve & Maggie | 4/10 | 4890 days | 12% |
| Peter, Noelle & Susanne | 6/10 | 4892 days | 21% |
| Cornelia & Josef | 9/10 | 4901 days | 27% |
| Jan & Marian | 10/10 | 4901 days | 27% |
| Benjamin Meier | 8/10 | 4904 days | 26% |
| Remco te Lintum | 8/10 | 4905 days | 26% |
| P Stanton | 10/10 | 5106 days | 27% |
| Lisa Milton | 10/10 | 5126 days | 27% |
| Weez18 | 10/10 | 5133 days | 27% |
| Eric Grant | 9/10 | 5138 days | 27% |
| Eric & Liz McKean | 10/10 | 5146 days | 27% |
| Janice OConnor | 9/10 | 5147 days | 27% |
| Van Vliet | 7/10 | 5151 days | 24% |
| Walter Buschta | 10/10 | 5155 days | 27% |
| Richard Broughton | 9/10 | 5158 days | 27% |
| Ben Akin-Smith | 9/10 | 5158 days | 27% |
| Alan Munday | 9/10 | 5162 days | 27% |
| Pam & Rob Tellwright | 9/10 | 5168 days | 27% |
| Agnes McMillan | 10/10 | 5176 days | 27% |
| Gerd Pagel | 10/10 | 5177 days | 27% |
| Jill Dean | 9/10 | 5179 days | 27% |
| Katharina Dierkes | 8/10 | 5179 days | 26% |
| Saglibene | 10/10 | 5182 days | 27% |
| Jarvis and Anja | 8/10 | 5182 days | 26% |
| Derek Archibald | 9/10 | 5185 days | 27% |
| Karen Phillips | 10/10 | 5189 days | 27% |
| Isbabel | 9/10 | 5190 days | 27% |
| Fred West | 8/10 | 5191 days | 26% |
| Dizey | 10/10 | 5223 days | 27% |
| Buttie | 10/10 | 5223 days | 27% |
| Shoe | 10/10 | 5254 days | 27% |
| Wal & Lynne | 8/10 | 5458 days | 26% |
| Chris & Rob | 8/10 | 5461 days | 26% |
| davidm239 | 9/10 | 5468 days | 27% |
| Martin | 10/10 | 5468 days | 27% |
| lindam | 10/10 | 5498 days | 27% |
| hooperuk | 10/10 | 5498 days | 27% |
| Hans and Astrid | 9/10 | 5506 days | 27% |
| Kevin F | 8/10 | 5511 days | 26% |
| Theresa | 10/10 | 5517 days | 27% |
| Antoine Del | 7/10 | 5519 days | 24% |
| Tanya | 9/10 | 5522 days | 27% |
| Peter Brown | 9/10 | 5525 days | 27% |
| Susan & Richard | 10/10 | 5529 days | 27% |
| SB | 8/10 | 5531 days | 26% |
| Johan | 9/10 | 5531 days | 27% |
| Jonathan Martin | 8/10 | 5532 days | 26% |
| Tim | 8/10 | 5536 days | 26% |
| Pierre Pilon | 10/10 | 5537 days | 27% |
| Ed & Pat Mitchell | 8/10 | 5537 days | 26% |
| Ivo Braakhuis | 6/10 | 5537 days | 21% |
| Hans & Huxi | 8/10 | 5537 days | 26% |
| Mieke Knoops | 9/10 | 5539 days | 27% |
| Pascal Auber | 10/10 | 5543 days | 27% |
| Becky | 10/10 | 5550 days | 27% |
| Caitriona Doyle | 10/10 | 5551 days | 27% |
| Adriane | 7/10 | 5553 days | 24% |
| Hanz | 10/10 | 5553 days | 27% |
| Pizzanelli | 8/10 | 5556 days | 26% |
| Chris Kevin | 9/10 | 5566 days | 27% |
| Elizabeth E | 8/10 | 5573 days | 26% |
| Markus | 8/10 | 5573 days | 26% |
| EA Anders | 5/10 | 5574 days | 17% |
| deanlaw | 10/10 | 5602 days | 27% |
| gemmav | 9/10 | 5603 days | 27% |
| eliertv | 7/10 | 5603 days | 24% |
| Furger | 10/10 | 5621 days | 27% |
| Chris Leach | 8/10 | 5626 days | 26% |
| Sabrina Bazin | 9/10 | 5627 days | 27% |
| Colin S | 5/10 | 5627 days | 17% |
| Bernard Misfud | 9/10 | 5630 days | 27% |
| Hansjoerg Ehrmann | 7/10 | 5630 days | 24% |
| Thorben Thede | 7/10 | 5631 days | 24% |
| Shane and Kate Wilkinson | 10/10 | 5641 days | 27% |
| arminh | 6/10 | 5642 days | 21% |
| Graham Butt | 10/10 | 5642 days | 27% |
| Dermot Bryne | 10/10 | 5642 days | 27% |
| Evan | 9/10 | 5680 days | 27% |
| miniappleses | 9/10 | 5680 days | 27% |
| arthurw | 10/10 | 5736 days | 27% |
| richardh | 9/10 | 5744 days | 27% |
| SiljaH | 5/10 | 5853 days | 17% |
| jenniferk | 10/10 | 5863 days | 27% |
| scottl | 9/10 | 5863 days | 27% |
| Colin Church | 9/10 | 5863 days | 27% |
| Marc_N | 10/10 | 5864 days | 27% |
| Andrew Biddle | 7/10 | 5865 days | 24% |
| SBlake | 8/10 | 5868 days | 26% |
| AnjaN | 10/10 | 5870 days | 27% |
| Falk | 8/10 | 5879 days | 26% |
| WiebkeS | 9/10 | 5879 days | 27% |
| AmyBarrett | 10/10 | 5879 days | 27% |
| ChrisD | 10/10 | 5879 days | 27% |
| GeraldMcNamora | 8/10 | 5879 days | 26% |
| StijnH | 8/10 | 5880 days | 26% |
| Lars Haf | 8/10 | 5881 days | 26% |
| AnjaChrist | 9/10 | 5881 days | 27% |
| Tiemen | 9/10 | 5883 days | 27% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.