Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3284 days | 88% |
| Andy | 9/10 | 3293 days | 100% |
| Benedikt Lorenz | 7/10 | 3317 days | 92% |
| Jonas Neumann | 9/10 | 3320 days | 98% |
| Theresa Flach | 9/10 | 3320 days | 98% |
| Alexandra Luerner | 9/10 | 3367 days | 93% |
| Frank Bien | 9/10 | 3367 days | 93% |
| Sarah | 10/10 | 3369 days | 94% |
| Alan Rock | 7/10 | 3372 days | 87% |
| Tina Kueffer | 8/10 | 3374 days | 92% |
| Wolfgang | 10/10 | 3377 days | 93% |
| Favia | 10/10 | 3377 days | 93% |
| Daniel Carr | 9/10 | 3378 days | 92% |
| romain perroches | 9/10 | 3390 days | 91% |
| Soria Chher | 9/10 | 3390 days | 91% |
| Alex Schmidt | 10/10 | 3390 days | 92% |
| Justine Langero | 9/10 | 3399 days | 90% |
| Thomas | 9/10 | 3399 days | 90% |
| Gabriel Prerot | 8/10 | 3408 days | 88% |
| Bettina Enigl | 9/10 | 3408 days | 89% |
| Mikulas and Dominika | 8/10 | 3414 days | 88% |
| Benjamin Leboucq | 7/10 | 3610 days | 67% |
| Adrien Richard | 7/10 | 3610 days | 67% |
| Nicole | 7/10 | 3612 days | 66% |
| Johannes Wassner | 8/10 | 3617 days | 69% |
| Sylvie Smets | 9/10 | 3618 days | 70% |
| Maarten Simons | 9/10 | 3621 days | 70% |
| Magali Schwantke | 9/10 | 3625 days | 69% |
| Kathrin Redl | 7/10 | 3628 days | 65% |
| Luala F | 10/10 | 3629 days | 70% |
| Sebastian Heinzelmann | 8/10 | 3629 days | 68% |
| Anna Kern | 8/10 | 3629 days | 68% |
| Yoomm | 8/10 | 3636 days | 68% |
| Mark | 6/10 | 3636 days | 59% |
| Robin Stamm | 8/10 | 3636 days | 68% |
| Stephan Kirchenbaur | 7/10 | 3637 days | 64% |
| Johannes Frank | 8/10 | 3639 days | 67% |
| Tom Brien | 8/10 | 3642 days | 67% |
| Skye Brien | 10/10 | 3642 days | 68% |
| Dennis Xuereb | 8/10 | 3645 days | 67% |
| Andre | 10/10 | 3645 days | 68% |
| Marco | 7/10 | 3650 days | 63% |
| Mateusz | 8/10 | 3654 days | 66% |
| Ambrosio Loojs | 5/10 | 3674 days | 50% |
| Anna Bouteloup | 7/10 | 3674 days | 61% |
| Pauline Chailand | 9/10 | 3674 days | 65% |
| Anna Stoehr | 6/10 | 3675 days | 56% |
| Ulli | 10/10 | 3676 days | 65% |
| Kristyna Mokrackoua | 10/10 | 3680 days | 65% |
| Philipp | 10/10 | 3682 days | 65% |
| Monica Mier | 10/10 | 3684 days | 65% |
| Ian Hortop | 9/10 | 3686 days | 64% |
| Sara Kuenzi | 7/10 | 3691 days | 59% |
| Barna Szakacs | 9/10 | 3712 days | 61% |
| Christian Boudreau | 8/10 | 3715 days | 60% |
| Evie Sel | 9/10 | 3734 days | 59% |
| Robyn Hallowell | 10/10 | 3735 days | 60% |
| Selma Krap | 9/10 | 3735 days | 59% |
| Maxi Woedel | 9/10 | 3735 days | 59% |
| Philipp Richter | 8/10 | 3769 days | 56% |
| Katherine Halliday | 8/10 | 3997 days | 35% |
| Nina Müller | 6/10 | 4023 days | 28% |
| Katie Stillman | 7/10 | 4081 days | 26% |
| leila rowbotham | 8/10 | 4092 days | 26% |
| Polly Rider | 8/10 | 4102 days | 25% |
| Astrid Egesten | 8/10 | 4105 days | 25% |
| Alex | 7/10 | 4351 days | 2% |
| Josefin Lind | 9/10 | 4352 days | 2% |
| Herman Holmgist | 10/10 | 4352 days | 2% |
| Christina | 7/10 | 4355 days | 2% |
| Kathrin Lerch | 8/10 | 4355 days | 2% |
| Erik Nestlez | 10/10 | 4356 days | 2% |
| Sanne Meijer | 10/10 | 4356 days | 2% |
| Jenny Finch | 8/10 | 4369 days | 1% |
| Drame Mahmadou | 7/10 | 4370 days | 1% |
| Adele Grandguillot | 5/10 | 4370 days | 0% |
| Anne Haenchen | 7/10 | 4373 days | 0% |
| Kathi | 7/10 | 4373 days | 0% |
| Christine Helleiner | 9/10 | 4374 days | 0% |
| Felicitas | 9/10 | 4374 days | 0% |
| Steffen | 4/10 | 4376 days | 0% |
| Sergey Pronkin | 9/10 | 4376 days | 0% |
| Jan Kerkhoff | 10/10 | 4377 days | 0% |
| Friederike Kranzin | 9/10 | 4380 days | 47% |
| Guillaume | 8/10 | 4382 days | 46% |
| Pierre Gentile | 4/10 | 4384 days | 31% |
| Jennifer Garner | 9/10 | 4386 days | 47% |
| Ian Garner | 9/10 | 4386 days | 47% |
| Marinette | 9/10 | 4388 days | 47% |
| Karel | 9/10 | 4389 days | 47% |
| Kristyna | 8/10 | 4389 days | 46% |
| Toke Frederiksen | 4/10 | 4396 days | 31% |
| Verena | 8/10 | 4400 days | 46% |
| Benjamin | 8/10 | 4400 days | 46% |
| Lars Borgaa | 8/10 | 4413 days | 46% |
| Susser | 9/10 | 4425 days | 47% |
| Chen Levin | 7/10 | 4430 days | 44% |
| Lara Mroseck | 10/10 | 4430 days | 47% |
| Robert Geissler | 10/10 | 4430 days | 47% |
| Moulou Ludonvic | 8/10 | 4437 days | 46% |
| Elisabeth Boulier | 8/10 | 4437 days | 46% |
| Mark Wiggington | 8/10 | 4701 days | 46% |
| Bertiethebus | 10/10 | 4707 days | 47% |
| Audrey Ripoche | 9/10 | 4714 days | 47% |
| Miranda | 7/10 | 4715 days | 44% |
| Bertrand Gilles | 7/10 | 4720 days | 44% |
| Debiesse | 7/10 | 4726 days | 44% |
| Galen Licht | 10/10 | 4726 days | 47% |
| Thomas | 8/10 | 4736 days | 46% |
| Karina Gratz | 3/10 | 4742 days | 26% |
| Luisa | 9/10 | 4743 days | 47% |
| Soren and Inelase Lindhardbell | 10/10 | 4810 days | 47% |
| Soren and Inelase Lindhardbell | 10/10 | 4810 days | 47% |
| Nadine | 8/10 | 4810 days | 46% |
| Roux | 8/10 | 4818 days | 46% |
| Timo Maschke | 10/10 | 4819 days | 47% |
| Jackie and Brian | 8/10 | 4820 days | 46% |
| Darren Abbott | 7/10 | 4821 days | 44% |
| Alexandra van den Brack | 7/10 | 4825 days | 44% |
| Anne and John | 9/10 | 4827 days | 47% |
| Sasha and Sandra Bonavia | 10/10 | 4828 days | 47% |
| Barbara | 10/10 | 4828 days | 47% |
| Denise Albrecht | 10/10 | 4832 days | 47% |
| Sally | 10/10 | 4832 days | 47% |
| Megan Child | 10/10 | 4845 days | 47% |
| Adrian Weidell | 8/10 | 5033 days | 46% |
| Jonathan Tuthill | 10/10 | 5088 days | 47% |
| Jen Sweeting | 8/10 | 5090 days | 46% |
| Johannes Mullner | 5/10 | 5093 days | 36% |
| Def Fem | 8/10 | 5098 days | 46% |
| Axel Irriger | 6/10 | 5105 days | 41% |
| Lucy Wilde | 6/10 | 5106 days | 41% |
| Dick Stewart | 7/10 | 5108 days | 44% |
| Janet | 9/10 | 5108 days | 47% |
| Lee Lloyd | 9/10 | 5113 days | 47% |
| Ryan Pynappels | 8/10 | 5114 days | 46% |
| Carl & Desiree Potter | 10/10 | 5115 days | 47% |
| John & Ray Calder | 7/10 | 5115 days | 44% |
| D Collier | 10/10 | 5116 days | 47% |
| E Smudde | 8/10 | 5116 days | 46% |
| Rachel | 9/10 | 5117 days | 47% |
| Yves & Sylvia | 8/10 | 5117 days | 46% |
| Andy Bridgman | 8/10 | 5117 days | 46% |
| Hendrik F | 8/10 | 5117 days | 46% |
| Hardy | 8/10 | 5118 days | 46% |
| Alan Findlay | 8/10 | 5118 days | 46% |
| Fannette Peyreplane | 9/10 | 5120 days | 47% |
| Schweiger | 8/10 | 5127 days | 46% |
| Margaret Wendell | 8/10 | 5130 days | 46% |
| Frank & Julia | 6/10 | 5131 days | 41% |
| Bradley | 7/10 | 5177 days | 44% |
| Rene Rypkema | 7/10 | 5177 days | 44% |
| Steve & Maggie | 4/10 | 5195 days | 31% |
| Peter, Noelle & Susanne | 6/10 | 5197 days | 41% |
| Cornelia & Josef | 9/10 | 5206 days | 47% |
| Jan & Marian | 10/10 | 5206 days | 47% |
| Benjamin Meier | 8/10 | 5209 days | 46% |
| Remco te Lintum | 8/10 | 5210 days | 46% |
| P Stanton | 10/10 | 5411 days | 47% |
| Lisa Milton | 10/10 | 5431 days | 47% |
| Weez18 | 10/10 | 5438 days | 47% |
| Eric Grant | 9/10 | 5443 days | 47% |
| Eric & Liz McKean | 10/10 | 5451 days | 47% |
| Janice OConnor | 9/10 | 5452 days | 47% |
| Van Vliet | 7/10 | 5456 days | 44% |
| Walter Buschta | 10/10 | 5460 days | 47% |
| Richard Broughton | 9/10 | 5463 days | 47% |
| Ben Akin-Smith | 9/10 | 5463 days | 47% |
| Alan Munday | 9/10 | 5467 days | 47% |
| Pam & Rob Tellwright | 9/10 | 5473 days | 47% |
| Agnes McMillan | 10/10 | 5481 days | 47% |
| Gerd Pagel | 10/10 | 5482 days | 47% |
| Jill Dean | 9/10 | 5484 days | 47% |
| Katharina Dierkes | 8/10 | 5484 days | 46% |
| Saglibene | 10/10 | 5487 days | 47% |
| Jarvis and Anja | 8/10 | 5487 days | 46% |
| Derek Archibald | 9/10 | 5490 days | 47% |
| Karen Phillips | 10/10 | 5494 days | 47% |
| Isbabel | 9/10 | 5495 days | 47% |
| Fred West | 8/10 | 5496 days | 46% |
| Dizey | 10/10 | 5528 days | 47% |
| Buttie | 10/10 | 5528 days | 47% |
| Shoe | 10/10 | 5559 days | 47% |
| Wal & Lynne | 8/10 | 5763 days | 46% |
| Chris & Rob | 8/10 | 5766 days | 46% |
| davidm239 | 9/10 | 5773 days | 47% |
| Martin | 10/10 | 5773 days | 47% |
| lindam | 10/10 | 5803 days | 47% |
| hooperuk | 10/10 | 5803 days | 47% |
| Hans and Astrid | 9/10 | 5811 days | 47% |
| Kevin F | 8/10 | 5816 days | 46% |
| Theresa | 10/10 | 5822 days | 47% |
| Antoine Del | 7/10 | 5824 days | 44% |
| Tanya | 9/10 | 5827 days | 47% |
| Peter Brown | 9/10 | 5830 days | 47% |
| Susan & Richard | 10/10 | 5834 days | 47% |
| SB | 8/10 | 5836 days | 46% |
| Johan | 9/10 | 5836 days | 47% |
| Jonathan Martin | 8/10 | 5837 days | 46% |
| Tim | 8/10 | 5841 days | 46% |
| Pierre Pilon | 10/10 | 5842 days | 47% |
| Ed & Pat Mitchell | 8/10 | 5842 days | 46% |
| Ivo Braakhuis | 6/10 | 5842 days | 41% |
| Hans & Huxi | 8/10 | 5842 days | 46% |
| Mieke Knoops | 9/10 | 5844 days | 47% |
| Pascal Auber | 10/10 | 5848 days | 47% |
| Becky | 10/10 | 5855 days | 47% |
| Caitriona Doyle | 10/10 | 5856 days | 47% |
| Adriane | 7/10 | 5858 days | 44% |
| Hanz | 10/10 | 5858 days | 47% |
| Pizzanelli | 8/10 | 5861 days | 46% |
| Chris Kevin | 9/10 | 5871 days | 47% |
| Elizabeth E | 8/10 | 5878 days | 46% |
| Markus | 8/10 | 5878 days | 46% |
| EA Anders | 5/10 | 5879 days | 36% |
| deanlaw | 10/10 | 5907 days | 47% |
| gemmav | 9/10 | 5908 days | 47% |
| eliertv | 7/10 | 5908 days | 44% |
| Furger | 10/10 | 5926 days | 47% |
| Chris Leach | 8/10 | 5931 days | 46% |
| Sabrina Bazin | 9/10 | 5932 days | 47% |
| Colin S | 5/10 | 5932 days | 36% |
| Bernard Misfud | 9/10 | 5935 days | 47% |
| Hansjoerg Ehrmann | 7/10 | 5935 days | 44% |
| Thorben Thede | 7/10 | 5936 days | 44% |
| Shane and Kate Wilkinson | 10/10 | 5946 days | 47% |
| arminh | 6/10 | 5947 days | 41% |
| Graham Butt | 10/10 | 5947 days | 47% |
| Dermot Bryne | 10/10 | 5947 days | 47% |
| Evan | 9/10 | 5985 days | 47% |
| miniappleses | 9/10 | 5985 days | 47% |
| arthurw | 10/10 | 6041 days | 47% |
| richardh | 9/10 | 6049 days | 47% |
| SiljaH | 5/10 | 6158 days | 36% |
| jenniferk | 10/10 | 6168 days | 47% |
| scottl | 9/10 | 6168 days | 47% |
| Colin Church | 9/10 | 6168 days | 47% |
| Marc_N | 10/10 | 6169 days | 47% |
| Andrew Biddle | 7/10 | 6170 days | 44% |
| SBlake | 8/10 | 6173 days | 46% |
| AnjaN | 10/10 | 6175 days | 47% |
| Falk | 8/10 | 6184 days | 46% |
| WiebkeS | 9/10 | 6184 days | 47% |
| AmyBarrett | 10/10 | 6184 days | 47% |
| ChrisD | 10/10 | 6184 days | 47% |
| GeraldMcNamora | 8/10 | 6184 days | 46% |
| StijnH | 8/10 | 6185 days | 46% |
| Lars Haf | 8/10 | 6186 days | 46% |
| AnjaChrist | 9/10 | 6186 days | 47% |
| Tiemen | 9/10 | 6188 days | 47% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.77% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.