Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3466 days | 86% |
| Andy | 9/10 | 3475 days | 100% |
| Benedikt Lorenz | 7/10 | 3499 days | 91% |
| Jonas Neumann | 9/10 | 3502 days | 97% |
| Theresa Flach | 9/10 | 3502 days | 97% |
| Alexandra Luerner | 9/10 | 3549 days | 91% |
| Frank Bien | 9/10 | 3549 days | 91% |
| Sarah | 10/10 | 3551 days | 92% |
| Alan Rock | 7/10 | 3554 days | 84% |
| Tina Kueffer | 8/10 | 3556 days | 89% |
| Wolfgang | 10/10 | 3559 days | 91% |
| Favia | 10/10 | 3559 days | 91% |
| Daniel Carr | 9/10 | 3560 days | 90% |
| romain perroches | 9/10 | 3572 days | 88% |
| Soria Chher | 9/10 | 3572 days | 88% |
| Alex Schmidt | 10/10 | 3572 days | 89% |
| Justine Langero | 9/10 | 3581 days | 87% |
| Thomas | 9/10 | 3581 days | 87% |
| Gabriel Prerot | 8/10 | 3590 days | 85% |
| Bettina Enigl | 9/10 | 3590 days | 86% |
| Mikulas and Dominika | 8/10 | 3596 days | 84% |
| Benjamin Leboucq | 7/10 | 3792 days | 57% |
| Adrien Richard | 7/10 | 3792 days | 57% |
| Nicole | 7/10 | 3794 days | 56% |
| Johannes Wassner | 8/10 | 3799 days | 59% |
| Sylvie Smets | 9/10 | 3800 days | 60% |
| Maarten Simons | 9/10 | 3803 days | 60% |
| Magali Schwantke | 9/10 | 3807 days | 59% |
| Kathrin Redl | 7/10 | 3810 days | 55% |
| Luala F | 10/10 | 3811 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3811 days | 58% |
| Anna Kern | 8/10 | 3811 days | 58% |
| Yoomm | 8/10 | 3818 days | 57% |
| Mark | 6/10 | 3818 days | 49% |
| Robin Stamm | 8/10 | 3818 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3819 days | 54% |
| Johannes Frank | 8/10 | 3821 days | 57% |
| Tom Brien | 8/10 | 3824 days | 56% |
| Skye Brien | 10/10 | 3824 days | 58% |
| Dennis Xuereb | 8/10 | 3827 days | 56% |
| Andre | 10/10 | 3827 days | 57% |
| Marco | 7/10 | 3832 days | 52% |
| Mateusz | 8/10 | 3836 days | 55% |
| Ambrosio Loojs | 5/10 | 3856 days | 38% |
| Anna Bouteloup | 7/10 | 3856 days | 49% |
| Pauline Chailand | 9/10 | 3856 days | 53% |
| Anna Stoehr | 6/10 | 3857 days | 45% |
| Ulli | 10/10 | 3858 days | 54% |
| Kristyna Mokrackoua | 10/10 | 3862 days | 53% |
| Philipp | 10/10 | 3864 days | 53% |
| Monica Mier | 10/10 | 3866 days | 53% |
| Ian Hortop | 9/10 | 3868 days | 52% |
| Sara Kuenzi | 7/10 | 3873 days | 47% |
| Barna Szakacs | 9/10 | 3894 days | 48% |
| Christian Boudreau | 8/10 | 3897 days | 47% |
| Evie Sel | 9/10 | 3916 days | 46% |
| Robyn Hallowell | 10/10 | 3917 days | 46% |
| Selma Krap | 9/10 | 3917 days | 46% |
| Maxi Woedel | 9/10 | 3917 days | 46% |
| Philipp Richter | 8/10 | 3951 days | 41% |
| Katherine Halliday | 8/10 | 4179 days | 13% |
| Nina Müller | 6/10 | 4205 days | 7% |
| Katie Stillman | 7/10 | 4263 days | 2% |
| leila rowbotham | 8/10 | 4274 days | 2% |
| Polly Rider | 8/10 | 4284 days | 0% |
| Astrid Egesten | 8/10 | 4287 days | 0% |
| Alex | 7/10 | 4533 days | 48% |
| Josefin Lind | 9/10 | 4534 days | 52% |
| Herman Holmgist | 10/10 | 4534 days | 52% |
| Christina | 7/10 | 4537 days | 48% |
| Kathrin Lerch | 8/10 | 4537 days | 51% |
| Erik Nestlez | 10/10 | 4538 days | 52% |
| Sanne Meijer | 10/10 | 4538 days | 52% |
| Jenny Finch | 8/10 | 4551 days | 51% |
| Drame Mahmadou | 7/10 | 4552 days | 48% |
| Adele Grandguillot | 5/10 | 4552 days | 37% |
| Anne Haenchen | 7/10 | 4555 days | 48% |
| Kathi | 7/10 | 4555 days | 48% |
| Christine Helleiner | 9/10 | 4556 days | 52% |
| Felicitas | 9/10 | 4556 days | 52% |
| Steffen | 4/10 | 4558 days | 30% |
| Sergey Pronkin | 9/10 | 4558 days | 52% |
| Jan Kerkhoff | 10/10 | 4559 days | 52% |
| Friederike Kranzin | 9/10 | 4562 days | 52% |
| Guillaume | 8/10 | 4564 days | 51% |
| Pierre Gentile | 4/10 | 4566 days | 30% |
| Jennifer Garner | 9/10 | 4568 days | 52% |
| Ian Garner | 9/10 | 4568 days | 52% |
| Marinette | 9/10 | 4570 days | 52% |
| Karel | 9/10 | 4571 days | 52% |
| Kristyna | 8/10 | 4571 days | 51% |
| Toke Frederiksen | 4/10 | 4578 days | 30% |
| Verena | 8/10 | 4582 days | 51% |
| Benjamin | 8/10 | 4582 days | 51% |
| Lars Borgaa | 8/10 | 4595 days | 51% |
| Susser | 9/10 | 4607 days | 52% |
| Chen Levin | 7/10 | 4612 days | 48% |
| Lara Mroseck | 10/10 | 4612 days | 52% |
| Robert Geissler | 10/10 | 4612 days | 52% |
| Moulou Ludonvic | 8/10 | 4619 days | 51% |
| Elisabeth Boulier | 8/10 | 4619 days | 51% |
| Mark Wiggington | 8/10 | 4883 days | 51% |
| Bertiethebus | 10/10 | 4889 days | 52% |
| Audrey Ripoche | 9/10 | 4896 days | 52% |
| Miranda | 7/10 | 4897 days | 48% |
| Bertrand Gilles | 7/10 | 4902 days | 48% |
| Debiesse | 7/10 | 4908 days | 48% |
| Galen Licht | 10/10 | 4908 days | 52% |
| Thomas | 8/10 | 4918 days | 51% |
| Karina Gratz | 3/10 | 4924 days | 23% |
| Luisa | 9/10 | 4925 days | 52% |
| Soren and Inelase Lindhardbell | 10/10 | 4992 days | 52% |
| Soren and Inelase Lindhardbell | 10/10 | 4992 days | 52% |
| Nadine | 8/10 | 4992 days | 51% |
| Roux | 8/10 | 5000 days | 51% |
| Timo Maschke | 10/10 | 5001 days | 52% |
| Jackie and Brian | 8/10 | 5002 days | 51% |
| Darren Abbott | 7/10 | 5003 days | 48% |
| Alexandra van den Brack | 7/10 | 5007 days | 48% |
| Anne and John | 9/10 | 5009 days | 52% |
| Sasha and Sandra Bonavia | 10/10 | 5010 days | 52% |
| Barbara | 10/10 | 5010 days | 52% |
| Denise Albrecht | 10/10 | 5014 days | 52% |
| Sally | 10/10 | 5014 days | 52% |
| Megan Child | 10/10 | 5027 days | 52% |
| Adrian Weidell | 8/10 | 5215 days | 51% |
| Jonathan Tuthill | 10/10 | 5270 days | 52% |
| Jen Sweeting | 8/10 | 5272 days | 51% |
| Johannes Mullner | 5/10 | 5275 days | 37% |
| Def Fem | 8/10 | 5280 days | 51% |
| Axel Irriger | 6/10 | 5287 days | 43% |
| Lucy Wilde | 6/10 | 5288 days | 43% |
| Dick Stewart | 7/10 | 5290 days | 48% |
| Janet | 9/10 | 5290 days | 52% |
| Lee Lloyd | 9/10 | 5295 days | 52% |
| Ryan Pynappels | 8/10 | 5296 days | 51% |
| Carl & Desiree Potter | 10/10 | 5297 days | 52% |
| John & Ray Calder | 7/10 | 5297 days | 48% |
| D Collier | 10/10 | 5298 days | 52% |
| E Smudde | 8/10 | 5298 days | 51% |
| Rachel | 9/10 | 5299 days | 52% |
| Yves & Sylvia | 8/10 | 5299 days | 51% |
| Andy Bridgman | 8/10 | 5299 days | 51% |
| Hendrik F | 8/10 | 5299 days | 51% |
| Hardy | 8/10 | 5300 days | 51% |
| Alan Findlay | 8/10 | 5300 days | 51% |
| Fannette Peyreplane | 9/10 | 5302 days | 52% |
| Schweiger | 8/10 | 5309 days | 51% |
| Margaret Wendell | 8/10 | 5312 days | 51% |
| Frank & Julia | 6/10 | 5313 days | 43% |
| Bradley | 7/10 | 5359 days | 48% |
| Rene Rypkema | 7/10 | 5359 days | 48% |
| Steve & Maggie | 4/10 | 5377 days | 30% |
| Peter, Noelle & Susanne | 6/10 | 5379 days | 43% |
| Cornelia & Josef | 9/10 | 5388 days | 52% |
| Jan & Marian | 10/10 | 5388 days | 52% |
| Benjamin Meier | 8/10 | 5391 days | 51% |
| Remco te Lintum | 8/10 | 5392 days | 51% |
| P Stanton | 10/10 | 5593 days | 52% |
| Lisa Milton | 10/10 | 5613 days | 52% |
| Weez18 | 10/10 | 5620 days | 52% |
| Eric Grant | 9/10 | 5625 days | 52% |
| Eric & Liz McKean | 10/10 | 5633 days | 52% |
| Janice OConnor | 9/10 | 5634 days | 52% |
| Van Vliet | 7/10 | 5638 days | 48% |
| Walter Buschta | 10/10 | 5642 days | 52% |
| Richard Broughton | 9/10 | 5645 days | 52% |
| Ben Akin-Smith | 9/10 | 5645 days | 52% |
| Alan Munday | 9/10 | 5649 days | 52% |
| Pam & Rob Tellwright | 9/10 | 5655 days | 52% |
| Agnes McMillan | 10/10 | 5663 days | 52% |
| Gerd Pagel | 10/10 | 5664 days | 52% |
| Jill Dean | 9/10 | 5666 days | 52% |
| Katharina Dierkes | 8/10 | 5666 days | 51% |
| Saglibene | 10/10 | 5669 days | 52% |
| Jarvis and Anja | 8/10 | 5669 days | 51% |
| Derek Archibald | 9/10 | 5672 days | 52% |
| Karen Phillips | 10/10 | 5676 days | 52% |
| Isbabel | 9/10 | 5677 days | 52% |
| Fred West | 8/10 | 5678 days | 51% |
| Dizey | 10/10 | 5710 days | 52% |
| Buttie | 10/10 | 5710 days | 52% |
| Shoe | 10/10 | 5741 days | 52% |
| Wal & Lynne | 8/10 | 5945 days | 51% |
| Chris & Rob | 8/10 | 5948 days | 51% |
| davidm239 | 9/10 | 5955 days | 52% |
| Martin | 10/10 | 5955 days | 52% |
| lindam | 10/10 | 5985 days | 52% |
| hooperuk | 10/10 | 5985 days | 52% |
| Hans and Astrid | 9/10 | 5993 days | 52% |
| Kevin F | 8/10 | 5998 days | 51% |
| Theresa | 10/10 | 6004 days | 52% |
| Antoine Del | 7/10 | 6006 days | 48% |
| Tanya | 9/10 | 6009 days | 52% |
| Peter Brown | 9/10 | 6012 days | 52% |
| Susan & Richard | 10/10 | 6016 days | 52% |
| SB | 8/10 | 6018 days | 51% |
| Johan | 9/10 | 6018 days | 52% |
| Jonathan Martin | 8/10 | 6019 days | 51% |
| Tim | 8/10 | 6023 days | 51% |
| Pierre Pilon | 10/10 | 6024 days | 52% |
| Ed & Pat Mitchell | 8/10 | 6024 days | 51% |
| Ivo Braakhuis | 6/10 | 6024 days | 43% |
| Hans & Huxi | 8/10 | 6024 days | 51% |
| Mieke Knoops | 9/10 | 6026 days | 52% |
| Pascal Auber | 10/10 | 6030 days | 52% |
| Becky | 10/10 | 6037 days | 52% |
| Caitriona Doyle | 10/10 | 6038 days | 52% |
| Adriane | 7/10 | 6040 days | 48% |
| Hanz | 10/10 | 6040 days | 52% |
| Pizzanelli | 8/10 | 6043 days | 51% |
| Chris Kevin | 9/10 | 6053 days | 52% |
| Elizabeth E | 8/10 | 6060 days | 51% |
| Markus | 8/10 | 6060 days | 51% |
| EA Anders | 5/10 | 6061 days | 37% |
| deanlaw | 10/10 | 6089 days | 52% |
| gemmav | 9/10 | 6090 days | 52% |
| eliertv | 7/10 | 6090 days | 48% |
| Furger | 10/10 | 6108 days | 52% |
| Chris Leach | 8/10 | 6113 days | 51% |
| Sabrina Bazin | 9/10 | 6114 days | 52% |
| Colin S | 5/10 | 6114 days | 37% |
| Bernard Misfud | 9/10 | 6117 days | 52% |
| Hansjoerg Ehrmann | 7/10 | 6117 days | 48% |
| Thorben Thede | 7/10 | 6118 days | 48% |
| Shane and Kate Wilkinson | 10/10 | 6128 days | 52% |
| arminh | 6/10 | 6129 days | 43% |
| Graham Butt | 10/10 | 6129 days | 52% |
| Dermot Bryne | 10/10 | 6129 days | 52% |
| Evan | 9/10 | 6167 days | 52% |
| miniappleses | 9/10 | 6167 days | 52% |
| arthurw | 10/10 | 6223 days | 52% |
| richardh | 9/10 | 6231 days | 52% |
| SiljaH | 5/10 | 6340 days | 37% |
| jenniferk | 10/10 | 6350 days | 52% |
| scottl | 9/10 | 6350 days | 52% |
| Colin Church | 9/10 | 6350 days | 52% |
| Marc_N | 10/10 | 6351 days | 52% |
| Andrew Biddle | 7/10 | 6352 days | 48% |
| SBlake | 8/10 | 6355 days | 51% |
| AnjaN | 10/10 | 6357 days | 52% |
| Falk | 8/10 | 6366 days | 51% |
| WiebkeS | 9/10 | 6366 days | 52% |
| AmyBarrett | 10/10 | 6366 days | 52% |
| ChrisD | 10/10 | 6366 days | 52% |
| GeraldMcNamora | 8/10 | 6366 days | 51% |
| StijnH | 8/10 | 6367 days | 51% |
| Lars Haf | 8/10 | 6368 days | 51% |
| AnjaChrist | 9/10 | 6368 days | 52% |
| Tiemen | 9/10 | 6370 days | 52% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.