Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.39%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3222 days | 88% |
| Andy | 9/10 | 3231 days | 100% |
| Benedikt Lorenz | 7/10 | 3255 days | 92% |
| Jonas Neumann | 9/10 | 3258 days | 98% |
| Theresa Flach | 9/10 | 3258 days | 98% |
| Alexandra Luerner | 9/10 | 3305 days | 94% |
| Frank Bien | 9/10 | 3305 days | 94% |
| Sarah | 10/10 | 3307 days | 94% |
| Alan Rock | 7/10 | 3310 days | 87% |
| Tina Kueffer | 8/10 | 3312 days | 92% |
| Wolfgang | 10/10 | 3315 days | 94% |
| Favia | 10/10 | 3315 days | 94% |
| Daniel Carr | 9/10 | 3316 days | 93% |
| romain perroches | 9/10 | 3328 days | 92% |
| Soria Chher | 9/10 | 3328 days | 92% |
| Alex Schmidt | 10/10 | 3328 days | 92% |
| Justine Langero | 9/10 | 3337 days | 91% |
| Thomas | 9/10 | 3337 days | 91% |
| Gabriel Prerot | 8/10 | 3346 days | 89% |
| Bettina Enigl | 9/10 | 3346 days | 90% |
| Mikulas and Dominika | 8/10 | 3352 days | 89% |
| Benjamin Leboucq | 7/10 | 3548 days | 68% |
| Adrien Richard | 7/10 | 3548 days | 68% |
| Nicole | 7/10 | 3550 days | 68% |
| Johannes Wassner | 8/10 | 3555 days | 71% |
| Sylvie Smets | 9/10 | 3556 days | 72% |
| Maarten Simons | 9/10 | 3559 days | 71% |
| Magali Schwantke | 9/10 | 3563 days | 71% |
| Kathrin Redl | 7/10 | 3566 days | 66% |
| Luala F | 10/10 | 3567 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3567 days | 70% |
| Anna Kern | 8/10 | 3567 days | 70% |
| Yoomm | 8/10 | 3574 days | 69% |
| Mark | 6/10 | 3574 days | 61% |
| Robin Stamm | 8/10 | 3574 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3575 days | 66% |
| Johannes Frank | 8/10 | 3577 days | 69% |
| Tom Brien | 8/10 | 3580 days | 69% |
| Skye Brien | 10/10 | 3580 days | 70% |
| Dennis Xuereb | 8/10 | 3583 days | 69% |
| Andre | 10/10 | 3583 days | 70% |
| Marco | 7/10 | 3588 days | 65% |
| Mateusz | 8/10 | 3592 days | 68% |
| Ambrosio Loojs | 5/10 | 3612 days | 51% |
| Anna Bouteloup | 7/10 | 3612 days | 63% |
| Pauline Chailand | 9/10 | 3612 days | 67% |
| Anna Stoehr | 6/10 | 3613 days | 58% |
| Ulli | 10/10 | 3614 days | 67% |
| Kristyna Mokrackoua | 10/10 | 3618 days | 67% |
| Philipp | 10/10 | 3620 days | 67% |
| Monica Mier | 10/10 | 3622 days | 66% |
| Ian Hortop | 9/10 | 3624 days | 66% |
| Sara Kuenzi | 7/10 | 3629 days | 61% |
| Barna Szakacs | 9/10 | 3650 days | 63% |
| Christian Boudreau | 8/10 | 3653 days | 62% |
| Evie Sel | 9/10 | 3672 days | 61% |
| Robyn Hallowell | 10/10 | 3673 days | 62% |
| Selma Krap | 9/10 | 3673 days | 61% |
| Maxi Woedel | 9/10 | 3673 days | 61% |
| Philipp Richter | 8/10 | 3707 days | 58% |
| Katherine Halliday | 8/10 | 3935 days | 38% |
| Nina Müller | 6/10 | 3961 days | 31% |
| Katie Stillman | 7/10 | 4019 days | 29% |
| leila rowbotham | 8/10 | 4030 days | 30% |
| Polly Rider | 8/10 | 4040 days | 29% |
| Astrid Egesten | 8/10 | 4043 days | 29% |
| Alex | 7/10 | 4289 days | 7% |
| Josefin Lind | 9/10 | 4290 days | 7% |
| Herman Holmgist | 10/10 | 4290 days | 8% |
| Christina | 7/10 | 4293 days | 7% |
| Kathrin Lerch | 8/10 | 4293 days | 7% |
| Erik Nestlez | 10/10 | 4294 days | 7% |
| Sanne Meijer | 10/10 | 4294 days | 7% |
| Jenny Finch | 8/10 | 4307 days | 6% |
| Drame Mahmadou | 7/10 | 4308 days | 5% |
| Adele Grandguillot | 5/10 | 4308 days | 4% |
| Anne Haenchen | 7/10 | 4311 days | 5% |
| Kathi | 7/10 | 4311 days | 5% |
| Christine Helleiner | 9/10 | 4312 days | 6% |
| Felicitas | 9/10 | 4312 days | 6% |
| Steffen | 4/10 | 4314 days | 3% |
| Sergey Pronkin | 9/10 | 4314 days | 5% |
| Jan Kerkhoff | 10/10 | 4315 days | 5% |
| Friederike Kranzin | 9/10 | 4318 days | 5% |
| Guillaume | 8/10 | 4320 days | 5% |
| Pierre Gentile | 4/10 | 4322 days | 3% |
| Jennifer Garner | 9/10 | 4324 days | 4% |
| Ian Garner | 9/10 | 4324 days | 4% |
| Marinette | 9/10 | 4326 days | 4% |
| Karel | 9/10 | 4327 days | 4% |
| Kristyna | 8/10 | 4327 days | 4% |
| Toke Frederiksen | 4/10 | 4334 days | 2% |
| Verena | 8/10 | 4338 days | 3% |
| Benjamin | 8/10 | 4338 days | 3% |
| Lars Borgaa | 8/10 | 4351 days | 2% |
| Susser | 9/10 | 4363 days | 1% |
| Chen Levin | 7/10 | 4368 days | 1% |
| Lara Mroseck | 10/10 | 4368 days | 1% |
| Robert Geissler | 10/10 | 4368 days | 1% |
| Moulou Ludonvic | 8/10 | 4375 days | 0% |
| Elisabeth Boulier | 8/10 | 4375 days | 0% |
| Mark Wiggington | 8/10 | 4639 days | 44% |
| Bertiethebus | 10/10 | 4645 days | 45% |
| Audrey Ripoche | 9/10 | 4652 days | 44% |
| Miranda | 7/10 | 4653 days | 42% |
| Bertrand Gilles | 7/10 | 4658 days | 42% |
| Debiesse | 7/10 | 4664 days | 42% |
| Galen Licht | 10/10 | 4664 days | 45% |
| Thomas | 8/10 | 4674 days | 44% |
| Karina Gratz | 3/10 | 4680 days | 24% |
| Luisa | 9/10 | 4681 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4748 days | 45% |
| Soren and Inelase Lindhardbell | 10/10 | 4748 days | 45% |
| Nadine | 8/10 | 4748 days | 44% |
| Roux | 8/10 | 4756 days | 44% |
| Timo Maschke | 10/10 | 4757 days | 45% |
| Jackie and Brian | 8/10 | 4758 days | 44% |
| Darren Abbott | 7/10 | 4759 days | 42% |
| Alexandra van den Brack | 7/10 | 4763 days | 42% |
| Anne and John | 9/10 | 4765 days | 44% |
| Sasha and Sandra Bonavia | 10/10 | 4766 days | 45% |
| Barbara | 10/10 | 4766 days | 45% |
| Denise Albrecht | 10/10 | 4770 days | 45% |
| Sally | 10/10 | 4770 days | 45% |
| Megan Child | 10/10 | 4783 days | 45% |
| Adrian Weidell | 8/10 | 4971 days | 44% |
| Jonathan Tuthill | 10/10 | 5026 days | 45% |
| Jen Sweeting | 8/10 | 5028 days | 44% |
| Johannes Mullner | 5/10 | 5031 days | 34% |
| Def Fem | 8/10 | 5036 days | 44% |
| Axel Irriger | 6/10 | 5043 days | 38% |
| Lucy Wilde | 6/10 | 5044 days | 38% |
| Dick Stewart | 7/10 | 5046 days | 42% |
| Janet | 9/10 | 5046 days | 44% |
| Lee Lloyd | 9/10 | 5051 days | 44% |
| Ryan Pynappels | 8/10 | 5052 days | 44% |
| Carl & Desiree Potter | 10/10 | 5053 days | 45% |
| John & Ray Calder | 7/10 | 5053 days | 42% |
| D Collier | 10/10 | 5054 days | 45% |
| E Smudde | 8/10 | 5054 days | 44% |
| Rachel | 9/10 | 5055 days | 44% |
| Yves & Sylvia | 8/10 | 5055 days | 44% |
| Andy Bridgman | 8/10 | 5055 days | 44% |
| Hendrik F | 8/10 | 5055 days | 44% |
| Hardy | 8/10 | 5056 days | 44% |
| Alan Findlay | 8/10 | 5056 days | 44% |
| Fannette Peyreplane | 9/10 | 5058 days | 44% |
| Schweiger | 8/10 | 5065 days | 44% |
| Margaret Wendell | 8/10 | 5068 days | 44% |
| Frank & Julia | 6/10 | 5069 days | 38% |
| Bradley | 7/10 | 5115 days | 42% |
| Rene Rypkema | 7/10 | 5115 days | 42% |
| Steve & Maggie | 4/10 | 5133 days | 29% |
| Peter, Noelle & Susanne | 6/10 | 5135 days | 38% |
| Cornelia & Josef | 9/10 | 5144 days | 44% |
| Jan & Marian | 10/10 | 5144 days | 45% |
| Benjamin Meier | 8/10 | 5147 days | 44% |
| Remco te Lintum | 8/10 | 5148 days | 44% |
| P Stanton | 10/10 | 5349 days | 45% |
| Lisa Milton | 10/10 | 5369 days | 45% |
| Weez18 | 10/10 | 5376 days | 45% |
| Eric Grant | 9/10 | 5381 days | 44% |
| Eric & Liz McKean | 10/10 | 5389 days | 45% |
| Janice OConnor | 9/10 | 5390 days | 44% |
| Van Vliet | 7/10 | 5394 days | 42% |
| Walter Buschta | 10/10 | 5398 days | 45% |
| Richard Broughton | 9/10 | 5401 days | 44% |
| Ben Akin-Smith | 9/10 | 5401 days | 44% |
| Alan Munday | 9/10 | 5405 days | 44% |
| Pam & Rob Tellwright | 9/10 | 5411 days | 44% |
| Agnes McMillan | 10/10 | 5419 days | 45% |
| Gerd Pagel | 10/10 | 5420 days | 45% |
| Jill Dean | 9/10 | 5422 days | 44% |
| Katharina Dierkes | 8/10 | 5422 days | 44% |
| Saglibene | 10/10 | 5425 days | 45% |
| Jarvis and Anja | 8/10 | 5425 days | 44% |
| Derek Archibald | 9/10 | 5428 days | 44% |
| Karen Phillips | 10/10 | 5432 days | 45% |
| Isbabel | 9/10 | 5433 days | 44% |
| Fred West | 8/10 | 5434 days | 44% |
| Dizey | 10/10 | 5466 days | 45% |
| Buttie | 10/10 | 5466 days | 45% |
| Shoe | 10/10 | 5497 days | 45% |
| Wal & Lynne | 8/10 | 5701 days | 44% |
| Chris & Rob | 8/10 | 5704 days | 44% |
| davidm239 | 9/10 | 5711 days | 44% |
| Martin | 10/10 | 5711 days | 45% |
| lindam | 10/10 | 5741 days | 45% |
| hooperuk | 10/10 | 5741 days | 45% |
| Hans and Astrid | 9/10 | 5749 days | 44% |
| Kevin F | 8/10 | 5754 days | 44% |
| Theresa | 10/10 | 5760 days | 45% |
| Antoine Del | 7/10 | 5762 days | 42% |
| Tanya | 9/10 | 5765 days | 44% |
| Peter Brown | 9/10 | 5768 days | 44% |
| Susan & Richard | 10/10 | 5772 days | 45% |
| SB | 8/10 | 5774 days | 44% |
| Johan | 9/10 | 5774 days | 44% |
| Jonathan Martin | 8/10 | 5775 days | 44% |
| Tim | 8/10 | 5779 days | 44% |
| Pierre Pilon | 10/10 | 5780 days | 45% |
| Ed & Pat Mitchell | 8/10 | 5780 days | 44% |
| Ivo Braakhuis | 6/10 | 5780 days | 38% |
| Hans & Huxi | 8/10 | 5780 days | 44% |
| Mieke Knoops | 9/10 | 5782 days | 44% |
| Pascal Auber | 10/10 | 5786 days | 45% |
| Becky | 10/10 | 5793 days | 45% |
| Caitriona Doyle | 10/10 | 5794 days | 45% |
| Adriane | 7/10 | 5796 days | 42% |
| Hanz | 10/10 | 5796 days | 45% |
| Pizzanelli | 8/10 | 5799 days | 44% |
| Chris Kevin | 9/10 | 5809 days | 44% |
| Elizabeth E | 8/10 | 5816 days | 44% |
| Markus | 8/10 | 5816 days | 44% |
| EA Anders | 5/10 | 5817 days | 34% |
| deanlaw | 10/10 | 5845 days | 45% |
| gemmav | 9/10 | 5846 days | 44% |
| eliertv | 7/10 | 5846 days | 42% |
| Furger | 10/10 | 5864 days | 45% |
| Chris Leach | 8/10 | 5869 days | 44% |
| Sabrina Bazin | 9/10 | 5870 days | 44% |
| Colin S | 5/10 | 5870 days | 34% |
| Bernard Misfud | 9/10 | 5873 days | 44% |
| Hansjoerg Ehrmann | 7/10 | 5873 days | 42% |
| Thorben Thede | 7/10 | 5874 days | 42% |
| Shane and Kate Wilkinson | 10/10 | 5884 days | 45% |
| arminh | 6/10 | 5885 days | 38% |
| Graham Butt | 10/10 | 5885 days | 45% |
| Dermot Bryne | 10/10 | 5885 days | 45% |
| Evan | 9/10 | 5923 days | 44% |
| miniappleses | 9/10 | 5923 days | 44% |
| arthurw | 10/10 | 5979 days | 45% |
| richardh | 9/10 | 5987 days | 44% |
| SiljaH | 5/10 | 6096 days | 34% |
| jenniferk | 10/10 | 6106 days | 45% |
| scottl | 9/10 | 6106 days | 44% |
| Colin Church | 9/10 | 6106 days | 44% |
| Marc_N | 10/10 | 6107 days | 45% |
| Andrew Biddle | 7/10 | 6108 days | 42% |
| SBlake | 8/10 | 6111 days | 44% |
| AnjaN | 10/10 | 6113 days | 45% |
| Falk | 8/10 | 6122 days | 44% |
| WiebkeS | 9/10 | 6122 days | 44% |
| AmyBarrett | 10/10 | 6122 days | 45% |
| ChrisD | 10/10 | 6122 days | 45% |
| GeraldMcNamora | 8/10 | 6122 days | 44% |
| StijnH | 8/10 | 6123 days | 44% |
| Lars Haf | 8/10 | 6124 days | 44% |
| AnjaChrist | 9/10 | 6124 days | 44% |
| Tiemen | 9/10 | 6126 days | 44% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.