G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3527 days | 87% |
| Andy | 9/10 | 3536 days | 100% |
| Benedikt Lorenz | 7/10 | 3560 days | 91% |
| Jonas Neumann | 9/10 | 3563 days | 97% |
| Theresa Flach | 9/10 | 3563 days | 97% |
| Alexandra Luerner | 9/10 | 3610 days | 91% |
| Frank Bien | 9/10 | 3610 days | 91% |
| Sarah | 10/10 | 3612 days | 92% |
| Alan Rock | 7/10 | 3615 days | 85% |
| Tina Kueffer | 8/10 | 3617 days | 89% |
| Wolfgang | 10/10 | 3620 days | 91% |
| Favia | 10/10 | 3620 days | 91% |
| Daniel Carr | 9/10 | 3621 days | 90% |
| romain perroches | 9/10 | 3633 days | 88% |
| Soria Chher | 9/10 | 3633 days | 88% |
| Alex Schmidt | 10/10 | 3633 days | 89% |
| Justine Langero | 9/10 | 3642 days | 87% |
| Thomas | 9/10 | 3642 days | 87% |
| Gabriel Prerot | 8/10 | 3651 days | 85% |
| Bettina Enigl | 9/10 | 3651 days | 86% |
| Mikulas and Dominika | 8/10 | 3657 days | 84% |
| Benjamin Leboucq | 7/10 | 3853 days | 57% |
| Adrien Richard | 7/10 | 3853 days | 57% |
| Nicole | 7/10 | 3855 days | 57% |
| Johannes Wassner | 8/10 | 3860 days | 59% |
| Sylvie Smets | 9/10 | 3861 days | 60% |
| Maarten Simons | 9/10 | 3864 days | 60% |
| Magali Schwantke | 9/10 | 3868 days | 59% |
| Kathrin Redl | 7/10 | 3871 days | 55% |
| Luala F | 10/10 | 3872 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3872 days | 58% |
| Anna Kern | 8/10 | 3872 days | 58% |
| Yoomm | 8/10 | 3879 days | 57% |
| Mark | 6/10 | 3879 days | 50% |
| Robin Stamm | 8/10 | 3879 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3880 days | 54% |
| Johannes Frank | 8/10 | 3882 days | 57% |
| Tom Brien | 8/10 | 3885 days | 56% |
| Skye Brien | 10/10 | 3885 days | 58% |
| Dennis Xuereb | 8/10 | 3888 days | 56% |
| Andre | 10/10 | 3888 days | 57% |
| Marco | 7/10 | 3893 days | 52% |
| Mateusz | 8/10 | 3897 days | 55% |
| Ambrosio Loojs | 5/10 | 3917 days | 40% |
| Anna Bouteloup | 7/10 | 3917 days | 50% |
| Pauline Chailand | 9/10 | 3917 days | 53% |
| Anna Stoehr | 6/10 | 3918 days | 46% |
| Ulli | 10/10 | 3919 days | 53% |
| Kristyna Mokrackoua | 10/10 | 3923 days | 53% |
| Philipp | 10/10 | 3925 days | 53% |
| Monica Mier | 10/10 | 3927 days | 52% |
| Ian Hortop | 9/10 | 3929 days | 52% |
| Sara Kuenzi | 7/10 | 3934 days | 48% |
| Barna Szakacs | 9/10 | 3955 days | 48% |
| Christian Boudreau | 8/10 | 3958 days | 48% |
| Evie Sel | 9/10 | 3977 days | 46% |
| Robyn Hallowell | 10/10 | 3978 days | 46% |
| Selma Krap | 9/10 | 3978 days | 46% |
| Maxi Woedel | 9/10 | 3978 days | 46% |
| Philipp Richter | 8/10 | 4012 days | 41% |
| Katherine Halliday | 8/10 | 4240 days | 13% |
| Nina Müller | 6/10 | 4266 days | 8% |
| Katie Stillman | 7/10 | 4324 days | 3% |
| leila rowbotham | 8/10 | 4335 days | 2% |
| Polly Rider | 8/10 | 4345 days | 0% |
| Astrid Egesten | 8/10 | 4348 days | 0% |
| Alex | 7/10 | 4594 days | 55% |
| Josefin Lind | 9/10 | 4595 days | 59% |
| Herman Holmgist | 10/10 | 4595 days | 60% |
| Christina | 7/10 | 4598 days | 55% |
| Kathrin Lerch | 8/10 | 4598 days | 58% |
| Erik Nestlez | 10/10 | 4599 days | 60% |
| Sanne Meijer | 10/10 | 4599 days | 60% |
| Jenny Finch | 8/10 | 4612 days | 58% |
| Drame Mahmadou | 7/10 | 4613 days | 55% |
| Adele Grandguillot | 5/10 | 4613 days | 45% |
| Anne Haenchen | 7/10 | 4616 days | 55% |
| Kathi | 7/10 | 4616 days | 55% |
| Christine Helleiner | 9/10 | 4617 days | 59% |
| Felicitas | 9/10 | 4617 days | 59% |
| Steffen | 4/10 | 4619 days | 38% |
| Sergey Pronkin | 9/10 | 4619 days | 59% |
| Jan Kerkhoff | 10/10 | 4620 days | 60% |
| Friederike Kranzin | 9/10 | 4623 days | 59% |
| Guillaume | 8/10 | 4625 days | 58% |
| Pierre Gentile | 4/10 | 4627 days | 38% |
| Jennifer Garner | 9/10 | 4629 days | 59% |
| Ian Garner | 9/10 | 4629 days | 59% |
| Marinette | 9/10 | 4631 days | 59% |
| Karel | 9/10 | 4632 days | 59% |
| Kristyna | 8/10 | 4632 days | 58% |
| Toke Frederiksen | 4/10 | 4639 days | 38% |
| Verena | 8/10 | 4643 days | 58% |
| Benjamin | 8/10 | 4643 days | 58% |
| Lars Borgaa | 8/10 | 4656 days | 58% |
| Susser | 9/10 | 4668 days | 59% |
| Chen Levin | 7/10 | 4673 days | 55% |
| Lara Mroseck | 10/10 | 4673 days | 60% |
| Robert Geissler | 10/10 | 4673 days | 60% |
| Moulou Ludonvic | 8/10 | 4680 days | 58% |
| Elisabeth Boulier | 8/10 | 4680 days | 58% |
| Mark Wiggington | 8/10 | 4944 days | 58% |
| Bertiethebus | 10/10 | 4950 days | 60% |
| Audrey Ripoche | 9/10 | 4957 days | 59% |
| Miranda | 7/10 | 4958 days | 55% |
| Bertrand Gilles | 7/10 | 4963 days | 55% |
| Debiesse | 7/10 | 4969 days | 55% |
| Galen Licht | 10/10 | 4969 days | 60% |
| Thomas | 8/10 | 4979 days | 58% |
| Karina Gratz | 3/10 | 4985 days | 31% |
| Luisa | 9/10 | 4986 days | 59% |
| Soren and Inelase Lindhardbell | 10/10 | 5053 days | 60% |
| Soren and Inelase Lindhardbell | 10/10 | 5053 days | 60% |
| Nadine | 8/10 | 5053 days | 58% |
| Roux | 8/10 | 5061 days | 58% |
| Timo Maschke | 10/10 | 5062 days | 60% |
| Jackie and Brian | 8/10 | 5063 days | 58% |
| Darren Abbott | 7/10 | 5064 days | 55% |
| Alexandra van den Brack | 7/10 | 5068 days | 55% |
| Anne and John | 9/10 | 5070 days | 59% |
| Sasha and Sandra Bonavia | 10/10 | 5071 days | 60% |
| Barbara | 10/10 | 5071 days | 60% |
| Denise Albrecht | 10/10 | 5075 days | 60% |
| Sally | 10/10 | 5075 days | 60% |
| Megan Child | 10/10 | 5088 days | 60% |
| Adrian Weidell | 8/10 | 5276 days | 58% |
| Jonathan Tuthill | 10/10 | 5331 days | 60% |
| Jen Sweeting | 8/10 | 5333 days | 58% |
| Johannes Mullner | 5/10 | 5336 days | 45% |
| Def Fem | 8/10 | 5341 days | 58% |
| Axel Irriger | 6/10 | 5348 days | 51% |
| Lucy Wilde | 6/10 | 5349 days | 51% |
| Dick Stewart | 7/10 | 5351 days | 55% |
| Janet | 9/10 | 5351 days | 59% |
| Lee Lloyd | 9/10 | 5356 days | 59% |
| Ryan Pynappels | 8/10 | 5357 days | 58% |
| Carl & Desiree Potter | 10/10 | 5358 days | 60% |
| John & Ray Calder | 7/10 | 5358 days | 55% |
| D Collier | 10/10 | 5359 days | 60% |
| E Smudde | 8/10 | 5359 days | 58% |
| Rachel | 9/10 | 5360 days | 59% |
| Yves & Sylvia | 8/10 | 5360 days | 58% |
| Andy Bridgman | 8/10 | 5360 days | 58% |
| Hendrik F | 8/10 | 5360 days | 58% |
| Hardy | 8/10 | 5361 days | 58% |
| Alan Findlay | 8/10 | 5361 days | 58% |
| Fannette Peyreplane | 9/10 | 5363 days | 59% |
| Schweiger | 8/10 | 5370 days | 58% |
| Margaret Wendell | 8/10 | 5373 days | 58% |
| Frank & Julia | 6/10 | 5374 days | 51% |
| Bradley | 7/10 | 5420 days | 55% |
| Rene Rypkema | 7/10 | 5420 days | 55% |
| Steve & Maggie | 4/10 | 5438 days | 38% |
| Peter, Noelle & Susanne | 6/10 | 5440 days | 51% |
| Cornelia & Josef | 9/10 | 5449 days | 59% |
| Jan & Marian | 10/10 | 5449 days | 60% |
| Benjamin Meier | 8/10 | 5452 days | 58% |
| Remco te Lintum | 8/10 | 5453 days | 58% |
| P Stanton | 10/10 | 5654 days | 60% |
| Lisa Milton | 10/10 | 5674 days | 60% |
| Weez18 | 10/10 | 5681 days | 60% |
| Eric Grant | 9/10 | 5686 days | 59% |
| Eric & Liz McKean | 10/10 | 5694 days | 60% |
| Janice OConnor | 9/10 | 5695 days | 59% |
| Van Vliet | 7/10 | 5699 days | 55% |
| Walter Buschta | 10/10 | 5703 days | 60% |
| Richard Broughton | 9/10 | 5706 days | 59% |
| Ben Akin-Smith | 9/10 | 5706 days | 59% |
| Alan Munday | 9/10 | 5710 days | 59% |
| Pam & Rob Tellwright | 9/10 | 5716 days | 59% |
| Agnes McMillan | 10/10 | 5724 days | 60% |
| Gerd Pagel | 10/10 | 5725 days | 60% |
| Jill Dean | 9/10 | 5727 days | 59% |
| Katharina Dierkes | 8/10 | 5727 days | 58% |
| Saglibene | 10/10 | 5730 days | 60% |
| Jarvis and Anja | 8/10 | 5730 days | 58% |
| Derek Archibald | 9/10 | 5733 days | 59% |
| Karen Phillips | 10/10 | 5737 days | 60% |
| Isbabel | 9/10 | 5738 days | 59% |
| Fred West | 8/10 | 5739 days | 58% |
| Dizey | 10/10 | 5771 days | 60% |
| Buttie | 10/10 | 5771 days | 60% |
| Shoe | 10/10 | 5802 days | 60% |
| Wal & Lynne | 8/10 | 6006 days | 58% |
| Chris & Rob | 8/10 | 6009 days | 58% |
| davidm239 | 9/10 | 6016 days | 59% |
| Martin | 10/10 | 6016 days | 60% |
| lindam | 10/10 | 6046 days | 60% |
| hooperuk | 10/10 | 6046 days | 60% |
| Hans and Astrid | 9/10 | 6054 days | 59% |
| Kevin F | 8/10 | 6059 days | 58% |
| Theresa | 10/10 | 6065 days | 60% |
| Antoine Del | 7/10 | 6067 days | 55% |
| Tanya | 9/10 | 6070 days | 59% |
| Peter Brown | 9/10 | 6073 days | 59% |
| Susan & Richard | 10/10 | 6077 days | 60% |
| SB | 8/10 | 6079 days | 58% |
| Johan | 9/10 | 6079 days | 59% |
| Jonathan Martin | 8/10 | 6080 days | 58% |
| Tim | 8/10 | 6084 days | 58% |
| Pierre Pilon | 10/10 | 6085 days | 60% |
| Ed & Pat Mitchell | 8/10 | 6085 days | 58% |
| Ivo Braakhuis | 6/10 | 6085 days | 51% |
| Hans & Huxi | 8/10 | 6085 days | 58% |
| Mieke Knoops | 9/10 | 6087 days | 59% |
| Pascal Auber | 10/10 | 6091 days | 60% |
| Becky | 10/10 | 6098 days | 60% |
| Caitriona Doyle | 10/10 | 6099 days | 60% |
| Adriane | 7/10 | 6101 days | 55% |
| Hanz | 10/10 | 6101 days | 60% |
| Pizzanelli | 8/10 | 6104 days | 58% |
| Chris Kevin | 9/10 | 6114 days | 59% |
| Elizabeth E | 8/10 | 6121 days | 58% |
| Markus | 8/10 | 6121 days | 58% |
| EA Anders | 5/10 | 6122 days | 45% |
| deanlaw | 10/10 | 6150 days | 60% |
| gemmav | 9/10 | 6151 days | 59% |
| eliertv | 7/10 | 6151 days | 55% |
| Furger | 10/10 | 6169 days | 60% |
| Chris Leach | 8/10 | 6174 days | 58% |
| Sabrina Bazin | 9/10 | 6175 days | 59% |
| Colin S | 5/10 | 6175 days | 45% |
| Bernard Misfud | 9/10 | 6178 days | 59% |
| Hansjoerg Ehrmann | 7/10 | 6178 days | 55% |
| Thorben Thede | 7/10 | 6179 days | 55% |
| Shane and Kate Wilkinson | 10/10 | 6189 days | 60% |
| arminh | 6/10 | 6190 days | 51% |
| Graham Butt | 10/10 | 6190 days | 60% |
| Dermot Bryne | 10/10 | 6190 days | 60% |
| Evan | 9/10 | 6228 days | 59% |
| miniappleses | 9/10 | 6228 days | 59% |
| arthurw | 10/10 | 6284 days | 60% |
| richardh | 9/10 | 6292 days | 59% |
| SiljaH | 5/10 | 6401 days | 45% |
| jenniferk | 10/10 | 6411 days | 60% |
| scottl | 9/10 | 6411 days | 59% |
| Colin Church | 9/10 | 6411 days | 59% |
| Marc_N | 10/10 | 6412 days | 60% |
| Andrew Biddle | 7/10 | 6413 days | 55% |
| SBlake | 8/10 | 6416 days | 58% |
| AnjaN | 10/10 | 6418 days | 60% |
| Falk | 8/10 | 6427 days | 58% |
| WiebkeS | 9/10 | 6427 days | 59% |
| AmyBarrett | 10/10 | 6427 days | 60% |
| ChrisD | 10/10 | 6427 days | 60% |
| GeraldMcNamora | 8/10 | 6427 days | 58% |
| StijnH | 8/10 | 6428 days | 58% |
| Lars Haf | 8/10 | 6429 days | 58% |
| AnjaChrist | 9/10 | 6429 days | 59% |
| Tiemen | 9/10 | 6431 days | 59% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.