Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3305 days | 88% |
| Andy | 9/10 | 3314 days | 100% |
| Benedikt Lorenz | 7/10 | 3338 days | 92% |
| Jonas Neumann | 9/10 | 3341 days | 97% |
| Theresa Flach | 9/10 | 3341 days | 97% |
| Alexandra Luerner | 9/10 | 3388 days | 93% |
| Frank Bien | 9/10 | 3388 days | 93% |
| Sarah | 10/10 | 3390 days | 94% |
| Alan Rock | 7/10 | 3393 days | 87% |
| Tina Kueffer | 8/10 | 3395 days | 91% |
| Wolfgang | 10/10 | 3398 days | 93% |
| Favia | 10/10 | 3398 days | 93% |
| Daniel Carr | 9/10 | 3399 days | 92% |
| romain perroches | 9/10 | 3411 days | 91% |
| Soria Chher | 9/10 | 3411 days | 91% |
| Alex Schmidt | 10/10 | 3411 days | 92% |
| Justine Langero | 9/10 | 3420 days | 90% |
| Thomas | 9/10 | 3420 days | 90% |
| Gabriel Prerot | 8/10 | 3429 days | 88% |
| Bettina Enigl | 9/10 | 3429 days | 89% |
| Mikulas and Dominika | 8/10 | 3435 days | 88% |
| Benjamin Leboucq | 7/10 | 3631 days | 66% |
| Adrien Richard | 7/10 | 3631 days | 66% |
| Nicole | 7/10 | 3633 days | 66% |
| Johannes Wassner | 8/10 | 3638 days | 69% |
| Sylvie Smets | 9/10 | 3639 days | 69% |
| Maarten Simons | 9/10 | 3642 days | 69% |
| Magali Schwantke | 9/10 | 3646 days | 69% |
| Kathrin Redl | 7/10 | 3649 days | 64% |
| Luala F | 10/10 | 3650 days | 69% |
| Sebastian Heinzelmann | 8/10 | 3650 days | 68% |
| Anna Kern | 8/10 | 3650 days | 68% |
| Yoomm | 8/10 | 3657 days | 67% |
| Mark | 6/10 | 3657 days | 59% |
| Robin Stamm | 8/10 | 3657 days | 67% |
| Stephan Kirchenbaur | 7/10 | 3658 days | 64% |
| Johannes Frank | 8/10 | 3660 days | 67% |
| Tom Brien | 8/10 | 3663 days | 66% |
| Skye Brien | 10/10 | 3663 days | 68% |
| Dennis Xuereb | 8/10 | 3666 days | 66% |
| Andre | 10/10 | 3666 days | 68% |
| Marco | 7/10 | 3671 days | 62% |
| Mateusz | 8/10 | 3675 days | 65% |
| Ambrosio Loojs | 5/10 | 3695 days | 49% |
| Anna Bouteloup | 7/10 | 3695 days | 60% |
| Pauline Chailand | 9/10 | 3695 days | 64% |
| Anna Stoehr | 6/10 | 3696 days | 56% |
| Ulli | 10/10 | 3697 days | 65% |
| Kristyna Mokrackoua | 10/10 | 3701 days | 64% |
| Philipp | 10/10 | 3703 days | 64% |
| Monica Mier | 10/10 | 3705 days | 64% |
| Ian Hortop | 9/10 | 3707 days | 63% |
| Sara Kuenzi | 7/10 | 3712 days | 59% |
| Barna Szakacs | 9/10 | 3733 days | 61% |
| Christian Boudreau | 8/10 | 3736 days | 60% |
| Evie Sel | 9/10 | 3755 days | 59% |
| Robyn Hallowell | 10/10 | 3756 days | 59% |
| Selma Krap | 9/10 | 3756 days | 58% |
| Maxi Woedel | 9/10 | 3756 days | 58% |
| Philipp Richter | 8/10 | 3790 days | 55% |
| Katherine Halliday | 8/10 | 4018 days | 33% |
| Nina Müller | 6/10 | 4044 days | 27% |
| Katie Stillman | 7/10 | 4102 days | 24% |
| leila rowbotham | 8/10 | 4113 days | 25% |
| Polly Rider | 8/10 | 4123 days | 24% |
| Astrid Egesten | 8/10 | 4126 days | 23% |
| Alex | 7/10 | 4372 days | 0% |
| Josefin Lind | 9/10 | 4373 days | 0% |
| Herman Holmgist | 10/10 | 4373 days | 0% |
| Christina | 7/10 | 4376 days | 0% |
| Kathrin Lerch | 8/10 | 4376 days | 0% |
| Erik Nestlez | 10/10 | 4377 days | 0% |
| Sanne Meijer | 10/10 | 4377 days | 0% |
| Jenny Finch | 8/10 | 4390 days | 47% |
| Drame Mahmadou | 7/10 | 4391 days | 45% |
| Adele Grandguillot | 5/10 | 4391 days | 37% |
| Anne Haenchen | 7/10 | 4394 days | 45% |
| Kathi | 7/10 | 4394 days | 45% |
| Christine Helleiner | 9/10 | 4395 days | 48% |
| Felicitas | 9/10 | 4395 days | 48% |
| Steffen | 4/10 | 4397 days | 31% |
| Sergey Pronkin | 9/10 | 4397 days | 48% |
| Jan Kerkhoff | 10/10 | 4398 days | 48% |
| Friederike Kranzin | 9/10 | 4401 days | 48% |
| Guillaume | 8/10 | 4403 days | 47% |
| Pierre Gentile | 4/10 | 4405 days | 31% |
| Jennifer Garner | 9/10 | 4407 days | 48% |
| Ian Garner | 9/10 | 4407 days | 48% |
| Marinette | 9/10 | 4409 days | 48% |
| Karel | 9/10 | 4410 days | 48% |
| Kristyna | 8/10 | 4410 days | 47% |
| Toke Frederiksen | 4/10 | 4417 days | 31% |
| Verena | 8/10 | 4421 days | 47% |
| Benjamin | 8/10 | 4421 days | 47% |
| Lars Borgaa | 8/10 | 4434 days | 47% |
| Susser | 9/10 | 4446 days | 48% |
| Chen Levin | 7/10 | 4451 days | 45% |
| Lara Mroseck | 10/10 | 4451 days | 48% |
| Robert Geissler | 10/10 | 4451 days | 48% |
| Moulou Ludonvic | 8/10 | 4458 days | 47% |
| Elisabeth Boulier | 8/10 | 4458 days | 47% |
| Mark Wiggington | 8/10 | 4722 days | 47% |
| Bertiethebus | 10/10 | 4728 days | 48% |
| Audrey Ripoche | 9/10 | 4735 days | 48% |
| Miranda | 7/10 | 4736 days | 45% |
| Bertrand Gilles | 7/10 | 4741 days | 45% |
| Debiesse | 7/10 | 4747 days | 45% |
| Galen Licht | 10/10 | 4747 days | 48% |
| Thomas | 8/10 | 4757 days | 47% |
| Karina Gratz | 3/10 | 4763 days | 26% |
| Luisa | 9/10 | 4764 days | 48% |
| Soren and Inelase Lindhardbell | 10/10 | 4831 days | 48% |
| Soren and Inelase Lindhardbell | 10/10 | 4831 days | 48% |
| Nadine | 8/10 | 4831 days | 47% |
| Roux | 8/10 | 4839 days | 47% |
| Timo Maschke | 10/10 | 4840 days | 48% |
| Jackie and Brian | 8/10 | 4841 days | 47% |
| Darren Abbott | 7/10 | 4842 days | 45% |
| Alexandra van den Brack | 7/10 | 4846 days | 45% |
| Anne and John | 9/10 | 4848 days | 48% |
| Sasha and Sandra Bonavia | 10/10 | 4849 days | 48% |
| Barbara | 10/10 | 4849 days | 48% |
| Denise Albrecht | 10/10 | 4853 days | 48% |
| Sally | 10/10 | 4853 days | 48% |
| Megan Child | 10/10 | 4866 days | 48% |
| Adrian Weidell | 8/10 | 5054 days | 47% |
| Jonathan Tuthill | 10/10 | 5109 days | 48% |
| Jen Sweeting | 8/10 | 5111 days | 47% |
| Johannes Mullner | 5/10 | 5114 days | 37% |
| Def Fem | 8/10 | 5119 days | 47% |
| Axel Irriger | 6/10 | 5126 days | 42% |
| Lucy Wilde | 6/10 | 5127 days | 42% |
| Dick Stewart | 7/10 | 5129 days | 45% |
| Janet | 9/10 | 5129 days | 48% |
| Lee Lloyd | 9/10 | 5134 days | 48% |
| Ryan Pynappels | 8/10 | 5135 days | 47% |
| Carl & Desiree Potter | 10/10 | 5136 days | 48% |
| John & Ray Calder | 7/10 | 5136 days | 45% |
| D Collier | 10/10 | 5137 days | 48% |
| E Smudde | 8/10 | 5137 days | 47% |
| Rachel | 9/10 | 5138 days | 48% |
| Yves & Sylvia | 8/10 | 5138 days | 47% |
| Andy Bridgman | 8/10 | 5138 days | 47% |
| Hendrik F | 8/10 | 5138 days | 47% |
| Hardy | 8/10 | 5139 days | 47% |
| Alan Findlay | 8/10 | 5139 days | 47% |
| Fannette Peyreplane | 9/10 | 5141 days | 48% |
| Schweiger | 8/10 | 5148 days | 47% |
| Margaret Wendell | 8/10 | 5151 days | 47% |
| Frank & Julia | 6/10 | 5152 days | 42% |
| Bradley | 7/10 | 5198 days | 45% |
| Rene Rypkema | 7/10 | 5198 days | 45% |
| Steve & Maggie | 4/10 | 5216 days | 31% |
| Peter, Noelle & Susanne | 6/10 | 5218 days | 42% |
| Cornelia & Josef | 9/10 | 5227 days | 48% |
| Jan & Marian | 10/10 | 5227 days | 48% |
| Benjamin Meier | 8/10 | 5230 days | 47% |
| Remco te Lintum | 8/10 | 5231 days | 47% |
| P Stanton | 10/10 | 5432 days | 48% |
| Lisa Milton | 10/10 | 5452 days | 48% |
| Weez18 | 10/10 | 5459 days | 48% |
| Eric Grant | 9/10 | 5464 days | 48% |
| Eric & Liz McKean | 10/10 | 5472 days | 48% |
| Janice OConnor | 9/10 | 5473 days | 48% |
| Van Vliet | 7/10 | 5477 days | 45% |
| Walter Buschta | 10/10 | 5481 days | 48% |
| Richard Broughton | 9/10 | 5484 days | 48% |
| Ben Akin-Smith | 9/10 | 5484 days | 48% |
| Alan Munday | 9/10 | 5488 days | 48% |
| Pam & Rob Tellwright | 9/10 | 5494 days | 48% |
| Agnes McMillan | 10/10 | 5502 days | 48% |
| Gerd Pagel | 10/10 | 5503 days | 48% |
| Jill Dean | 9/10 | 5505 days | 48% |
| Katharina Dierkes | 8/10 | 5505 days | 47% |
| Saglibene | 10/10 | 5508 days | 48% |
| Jarvis and Anja | 8/10 | 5508 days | 47% |
| Derek Archibald | 9/10 | 5511 days | 48% |
| Karen Phillips | 10/10 | 5515 days | 48% |
| Isbabel | 9/10 | 5516 days | 48% |
| Fred West | 8/10 | 5517 days | 47% |
| Dizey | 10/10 | 5549 days | 48% |
| Buttie | 10/10 | 5549 days | 48% |
| Shoe | 10/10 | 5580 days | 48% |
| Wal & Lynne | 8/10 | 5784 days | 47% |
| Chris & Rob | 8/10 | 5787 days | 47% |
| davidm239 | 9/10 | 5794 days | 48% |
| Martin | 10/10 | 5794 days | 48% |
| lindam | 10/10 | 5824 days | 48% |
| hooperuk | 10/10 | 5824 days | 48% |
| Hans and Astrid | 9/10 | 5832 days | 48% |
| Kevin F | 8/10 | 5837 days | 47% |
| Theresa | 10/10 | 5843 days | 48% |
| Antoine Del | 7/10 | 5845 days | 45% |
| Tanya | 9/10 | 5848 days | 48% |
| Peter Brown | 9/10 | 5851 days | 48% |
| Susan & Richard | 10/10 | 5855 days | 48% |
| SB | 8/10 | 5857 days | 47% |
| Johan | 9/10 | 5857 days | 48% |
| Jonathan Martin | 8/10 | 5858 days | 47% |
| Tim | 8/10 | 5862 days | 47% |
| Pierre Pilon | 10/10 | 5863 days | 48% |
| Ed & Pat Mitchell | 8/10 | 5863 days | 47% |
| Ivo Braakhuis | 6/10 | 5863 days | 42% |
| Hans & Huxi | 8/10 | 5863 days | 47% |
| Mieke Knoops | 9/10 | 5865 days | 48% |
| Pascal Auber | 10/10 | 5869 days | 48% |
| Becky | 10/10 | 5876 days | 48% |
| Caitriona Doyle | 10/10 | 5877 days | 48% |
| Adriane | 7/10 | 5879 days | 45% |
| Hanz | 10/10 | 5879 days | 48% |
| Pizzanelli | 8/10 | 5882 days | 47% |
| Chris Kevin | 9/10 | 5892 days | 48% |
| Elizabeth E | 8/10 | 5899 days | 47% |
| Markus | 8/10 | 5899 days | 47% |
| EA Anders | 5/10 | 5900 days | 37% |
| deanlaw | 10/10 | 5928 days | 48% |
| gemmav | 9/10 | 5929 days | 48% |
| eliertv | 7/10 | 5929 days | 45% |
| Furger | 10/10 | 5947 days | 48% |
| Chris Leach | 8/10 | 5952 days | 47% |
| Sabrina Bazin | 9/10 | 5953 days | 48% |
| Colin S | 5/10 | 5953 days | 37% |
| Bernard Misfud | 9/10 | 5956 days | 48% |
| Hansjoerg Ehrmann | 7/10 | 5956 days | 45% |
| Thorben Thede | 7/10 | 5957 days | 45% |
| Shane and Kate Wilkinson | 10/10 | 5967 days | 48% |
| arminh | 6/10 | 5968 days | 42% |
| Graham Butt | 10/10 | 5968 days | 48% |
| Dermot Bryne | 10/10 | 5968 days | 48% |
| Evan | 9/10 | 6006 days | 48% |
| miniappleses | 9/10 | 6006 days | 48% |
| arthurw | 10/10 | 6062 days | 48% |
| richardh | 9/10 | 6070 days | 48% |
| SiljaH | 5/10 | 6179 days | 37% |
| jenniferk | 10/10 | 6189 days | 48% |
| scottl | 9/10 | 6189 days | 48% |
| Colin Church | 9/10 | 6189 days | 48% |
| Marc_N | 10/10 | 6190 days | 48% |
| Andrew Biddle | 7/10 | 6191 days | 45% |
| SBlake | 8/10 | 6194 days | 47% |
| AnjaN | 10/10 | 6196 days | 48% |
| Falk | 8/10 | 6205 days | 47% |
| WiebkeS | 9/10 | 6205 days | 48% |
| AmyBarrett | 10/10 | 6205 days | 48% |
| ChrisD | 10/10 | 6205 days | 48% |
| GeraldMcNamora | 8/10 | 6205 days | 47% |
| StijnH | 8/10 | 6206 days | 47% |
| Lars Haf | 8/10 | 6207 days | 47% |
| AnjaChrist | 9/10 | 6207 days | 48% |
| Tiemen | 9/10 | 6209 days | 48% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.