Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3507 days | 87% |
| Andy | 9/10 | 3516 days | 100% |
| Benedikt Lorenz | 7/10 | 3540 days | 91% |
| Jonas Neumann | 9/10 | 3543 days | 97% |
| Theresa Flach | 9/10 | 3543 days | 97% |
| Alexandra Luerner | 9/10 | 3590 days | 91% |
| Frank Bien | 9/10 | 3590 days | 91% |
| Sarah | 10/10 | 3592 days | 92% |
| Alan Rock | 7/10 | 3595 days | 84% |
| Tina Kueffer | 8/10 | 3597 days | 89% |
| Wolfgang | 10/10 | 3600 days | 91% |
| Favia | 10/10 | 3600 days | 91% |
| Daniel Carr | 9/10 | 3601 days | 90% |
| romain perroches | 9/10 | 3613 days | 88% |
| Soria Chher | 9/10 | 3613 days | 88% |
| Alex Schmidt | 10/10 | 3613 days | 89% |
| Justine Langero | 9/10 | 3622 days | 87% |
| Thomas | 9/10 | 3622 days | 87% |
| Gabriel Prerot | 8/10 | 3631 days | 85% |
| Bettina Enigl | 9/10 | 3631 days | 86% |
| Mikulas and Dominika | 8/10 | 3637 days | 84% |
| Benjamin Leboucq | 7/10 | 3833 days | 57% |
| Adrien Richard | 7/10 | 3833 days | 57% |
| Nicole | 7/10 | 3835 days | 57% |
| Johannes Wassner | 8/10 | 3840 days | 59% |
| Sylvie Smets | 9/10 | 3841 days | 60% |
| Maarten Simons | 9/10 | 3844 days | 60% |
| Magali Schwantke | 9/10 | 3848 days | 59% |
| Kathrin Redl | 7/10 | 3851 days | 55% |
| Luala F | 10/10 | 3852 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3852 days | 58% |
| Anna Kern | 8/10 | 3852 days | 58% |
| Yoomm | 8/10 | 3859 days | 57% |
| Mark | 6/10 | 3859 days | 49% |
| Robin Stamm | 8/10 | 3859 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3860 days | 54% |
| Johannes Frank | 8/10 | 3862 days | 57% |
| Tom Brien | 8/10 | 3865 days | 56% |
| Skye Brien | 10/10 | 3865 days | 58% |
| Dennis Xuereb | 8/10 | 3868 days | 56% |
| Andre | 10/10 | 3868 days | 57% |
| Marco | 7/10 | 3873 days | 52% |
| Mateusz | 8/10 | 3877 days | 55% |
| Ambrosio Loojs | 5/10 | 3897 days | 39% |
| Anna Bouteloup | 7/10 | 3897 days | 50% |
| Pauline Chailand | 9/10 | 3897 days | 53% |
| Anna Stoehr | 6/10 | 3898 days | 45% |
| Ulli | 10/10 | 3899 days | 53% |
| Kristyna Mokrackoua | 10/10 | 3903 days | 53% |
| Philipp | 10/10 | 3905 days | 53% |
| Monica Mier | 10/10 | 3907 days | 52% |
| Ian Hortop | 9/10 | 3909 days | 52% |
| Sara Kuenzi | 7/10 | 3914 days | 48% |
| Barna Szakacs | 9/10 | 3935 days | 48% |
| Christian Boudreau | 8/10 | 3938 days | 48% |
| Evie Sel | 9/10 | 3957 days | 46% |
| Robyn Hallowell | 10/10 | 3958 days | 46% |
| Selma Krap | 9/10 | 3958 days | 46% |
| Maxi Woedel | 9/10 | 3958 days | 46% |
| Philipp Richter | 8/10 | 3992 days | 41% |
| Katherine Halliday | 8/10 | 4220 days | 13% |
| Nina Müller | 6/10 | 4246 days | 8% |
| Katie Stillman | 7/10 | 4304 days | 2% |
| leila rowbotham | 8/10 | 4315 days | 2% |
| Polly Rider | 8/10 | 4325 days | 0% |
| Astrid Egesten | 8/10 | 4328 days | 0% |
| Alex | 7/10 | 4574 days | 53% |
| Josefin Lind | 9/10 | 4575 days | 57% |
| Herman Holmgist | 10/10 | 4575 days | 57% |
| Christina | 7/10 | 4578 days | 53% |
| Kathrin Lerch | 8/10 | 4578 days | 56% |
| Erik Nestlez | 10/10 | 4579 days | 57% |
| Sanne Meijer | 10/10 | 4579 days | 57% |
| Jenny Finch | 8/10 | 4592 days | 56% |
| Drame Mahmadou | 7/10 | 4593 days | 53% |
| Adele Grandguillot | 5/10 | 4593 days | 42% |
| Anne Haenchen | 7/10 | 4596 days | 53% |
| Kathi | 7/10 | 4596 days | 53% |
| Christine Helleiner | 9/10 | 4597 days | 57% |
| Felicitas | 9/10 | 4597 days | 57% |
| Steffen | 4/10 | 4599 days | 35% |
| Sergey Pronkin | 9/10 | 4599 days | 57% |
| Jan Kerkhoff | 10/10 | 4600 days | 57% |
| Friederike Kranzin | 9/10 | 4603 days | 57% |
| Guillaume | 8/10 | 4605 days | 56% |
| Pierre Gentile | 4/10 | 4607 days | 35% |
| Jennifer Garner | 9/10 | 4609 days | 57% |
| Ian Garner | 9/10 | 4609 days | 57% |
| Marinette | 9/10 | 4611 days | 57% |
| Karel | 9/10 | 4612 days | 57% |
| Kristyna | 8/10 | 4612 days | 56% |
| Toke Frederiksen | 4/10 | 4619 days | 35% |
| Verena | 8/10 | 4623 days | 56% |
| Benjamin | 8/10 | 4623 days | 56% |
| Lars Borgaa | 8/10 | 4636 days | 56% |
| Susser | 9/10 | 4648 days | 57% |
| Chen Levin | 7/10 | 4653 days | 53% |
| Lara Mroseck | 10/10 | 4653 days | 57% |
| Robert Geissler | 10/10 | 4653 days | 57% |
| Moulou Ludonvic | 8/10 | 4660 days | 56% |
| Elisabeth Boulier | 8/10 | 4660 days | 56% |
| Mark Wiggington | 8/10 | 4924 days | 56% |
| Bertiethebus | 10/10 | 4930 days | 57% |
| Audrey Ripoche | 9/10 | 4937 days | 57% |
| Miranda | 7/10 | 4938 days | 53% |
| Bertrand Gilles | 7/10 | 4943 days | 53% |
| Debiesse | 7/10 | 4949 days | 53% |
| Galen Licht | 10/10 | 4949 days | 57% |
| Thomas | 8/10 | 4959 days | 56% |
| Karina Gratz | 3/10 | 4965 days | 28% |
| Luisa | 9/10 | 4966 days | 57% |
| Soren and Inelase Lindhardbell | 10/10 | 5033 days | 57% |
| Soren and Inelase Lindhardbell | 10/10 | 5033 days | 57% |
| Nadine | 8/10 | 5033 days | 56% |
| Roux | 8/10 | 5041 days | 56% |
| Timo Maschke | 10/10 | 5042 days | 57% |
| Jackie and Brian | 8/10 | 5043 days | 56% |
| Darren Abbott | 7/10 | 5044 days | 53% |
| Alexandra van den Brack | 7/10 | 5048 days | 53% |
| Anne and John | 9/10 | 5050 days | 57% |
| Sasha and Sandra Bonavia | 10/10 | 5051 days | 57% |
| Barbara | 10/10 | 5051 days | 57% |
| Denise Albrecht | 10/10 | 5055 days | 57% |
| Sally | 10/10 | 5055 days | 57% |
| Megan Child | 10/10 | 5068 days | 57% |
| Adrian Weidell | 8/10 | 5256 days | 56% |
| Jonathan Tuthill | 10/10 | 5311 days | 57% |
| Jen Sweeting | 8/10 | 5313 days | 56% |
| Johannes Mullner | 5/10 | 5316 days | 42% |
| Def Fem | 8/10 | 5321 days | 56% |
| Axel Irriger | 6/10 | 5328 days | 48% |
| Lucy Wilde | 6/10 | 5329 days | 48% |
| Dick Stewart | 7/10 | 5331 days | 53% |
| Janet | 9/10 | 5331 days | 57% |
| Lee Lloyd | 9/10 | 5336 days | 57% |
| Ryan Pynappels | 8/10 | 5337 days | 56% |
| Carl & Desiree Potter | 10/10 | 5338 days | 57% |
| John & Ray Calder | 7/10 | 5338 days | 53% |
| D Collier | 10/10 | 5339 days | 57% |
| E Smudde | 8/10 | 5339 days | 56% |
| Rachel | 9/10 | 5340 days | 57% |
| Yves & Sylvia | 8/10 | 5340 days | 56% |
| Andy Bridgman | 8/10 | 5340 days | 56% |
| Hendrik F | 8/10 | 5340 days | 56% |
| Hardy | 8/10 | 5341 days | 56% |
| Alan Findlay | 8/10 | 5341 days | 56% |
| Fannette Peyreplane | 9/10 | 5343 days | 57% |
| Schweiger | 8/10 | 5350 days | 56% |
| Margaret Wendell | 8/10 | 5353 days | 56% |
| Frank & Julia | 6/10 | 5354 days | 48% |
| Bradley | 7/10 | 5400 days | 53% |
| Rene Rypkema | 7/10 | 5400 days | 53% |
| Steve & Maggie | 4/10 | 5418 days | 35% |
| Peter, Noelle & Susanne | 6/10 | 5420 days | 48% |
| Cornelia & Josef | 9/10 | 5429 days | 57% |
| Jan & Marian | 10/10 | 5429 days | 57% |
| Benjamin Meier | 8/10 | 5432 days | 56% |
| Remco te Lintum | 8/10 | 5433 days | 56% |
| P Stanton | 10/10 | 5634 days | 57% |
| Lisa Milton | 10/10 | 5654 days | 57% |
| Weez18 | 10/10 | 5661 days | 57% |
| Eric Grant | 9/10 | 5666 days | 57% |
| Eric & Liz McKean | 10/10 | 5674 days | 57% |
| Janice OConnor | 9/10 | 5675 days | 57% |
| Van Vliet | 7/10 | 5679 days | 53% |
| Walter Buschta | 10/10 | 5683 days | 57% |
| Richard Broughton | 9/10 | 5686 days | 57% |
| Ben Akin-Smith | 9/10 | 5686 days | 57% |
| Alan Munday | 9/10 | 5690 days | 57% |
| Pam & Rob Tellwright | 9/10 | 5696 days | 57% |
| Agnes McMillan | 10/10 | 5704 days | 57% |
| Gerd Pagel | 10/10 | 5705 days | 57% |
| Jill Dean | 9/10 | 5707 days | 57% |
| Katharina Dierkes | 8/10 | 5707 days | 56% |
| Saglibene | 10/10 | 5710 days | 57% |
| Jarvis and Anja | 8/10 | 5710 days | 56% |
| Derek Archibald | 9/10 | 5713 days | 57% |
| Karen Phillips | 10/10 | 5717 days | 57% |
| Isbabel | 9/10 | 5718 days | 57% |
| Fred West | 8/10 | 5719 days | 56% |
| Dizey | 10/10 | 5751 days | 57% |
| Buttie | 10/10 | 5751 days | 57% |
| Shoe | 10/10 | 5782 days | 57% |
| Wal & Lynne | 8/10 | 5986 days | 56% |
| Chris & Rob | 8/10 | 5989 days | 56% |
| davidm239 | 9/10 | 5996 days | 57% |
| Martin | 10/10 | 5996 days | 57% |
| lindam | 10/10 | 6026 days | 57% |
| hooperuk | 10/10 | 6026 days | 57% |
| Hans and Astrid | 9/10 | 6034 days | 57% |
| Kevin F | 8/10 | 6039 days | 56% |
| Theresa | 10/10 | 6045 days | 57% |
| Antoine Del | 7/10 | 6047 days | 53% |
| Tanya | 9/10 | 6050 days | 57% |
| Peter Brown | 9/10 | 6053 days | 57% |
| Susan & Richard | 10/10 | 6057 days | 57% |
| SB | 8/10 | 6059 days | 56% |
| Johan | 9/10 | 6059 days | 57% |
| Jonathan Martin | 8/10 | 6060 days | 56% |
| Tim | 8/10 | 6064 days | 56% |
| Pierre Pilon | 10/10 | 6065 days | 57% |
| Ed & Pat Mitchell | 8/10 | 6065 days | 56% |
| Ivo Braakhuis | 6/10 | 6065 days | 48% |
| Hans & Huxi | 8/10 | 6065 days | 56% |
| Mieke Knoops | 9/10 | 6067 days | 57% |
| Pascal Auber | 10/10 | 6071 days | 57% |
| Becky | 10/10 | 6078 days | 57% |
| Caitriona Doyle | 10/10 | 6079 days | 57% |
| Adriane | 7/10 | 6081 days | 53% |
| Hanz | 10/10 | 6081 days | 57% |
| Pizzanelli | 8/10 | 6084 days | 56% |
| Chris Kevin | 9/10 | 6094 days | 57% |
| Elizabeth E | 8/10 | 6101 days | 56% |
| Markus | 8/10 | 6101 days | 56% |
| EA Anders | 5/10 | 6102 days | 42% |
| deanlaw | 10/10 | 6130 days | 57% |
| gemmav | 9/10 | 6131 days | 57% |
| eliertv | 7/10 | 6131 days | 53% |
| Furger | 10/10 | 6149 days | 57% |
| Chris Leach | 8/10 | 6154 days | 56% |
| Sabrina Bazin | 9/10 | 6155 days | 57% |
| Colin S | 5/10 | 6155 days | 42% |
| Bernard Misfud | 9/10 | 6158 days | 57% |
| Hansjoerg Ehrmann | 7/10 | 6158 days | 53% |
| Thorben Thede | 7/10 | 6159 days | 53% |
| Shane and Kate Wilkinson | 10/10 | 6169 days | 57% |
| arminh | 6/10 | 6170 days | 48% |
| Graham Butt | 10/10 | 6170 days | 57% |
| Dermot Bryne | 10/10 | 6170 days | 57% |
| Evan | 9/10 | 6208 days | 57% |
| miniappleses | 9/10 | 6208 days | 57% |
| arthurw | 10/10 | 6264 days | 57% |
| richardh | 9/10 | 6272 days | 57% |
| SiljaH | 5/10 | 6381 days | 42% |
| jenniferk | 10/10 | 6391 days | 57% |
| scottl | 9/10 | 6391 days | 57% |
| Colin Church | 9/10 | 6391 days | 57% |
| Marc_N | 10/10 | 6392 days | 57% |
| Andrew Biddle | 7/10 | 6393 days | 53% |
| SBlake | 8/10 | 6396 days | 56% |
| AnjaN | 10/10 | 6398 days | 57% |
| Falk | 8/10 | 6407 days | 56% |
| WiebkeS | 9/10 | 6407 days | 57% |
| AmyBarrett | 10/10 | 6407 days | 57% |
| ChrisD | 10/10 | 6407 days | 57% |
| GeraldMcNamora | 8/10 | 6407 days | 56% |
| StijnH | 8/10 | 6408 days | 56% |
| Lars Haf | 8/10 | 6409 days | 56% |
| AnjaChrist | 9/10 | 6409 days | 57% |
| Tiemen | 9/10 | 6411 days | 57% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.