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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queen Charlotte Track

Valid Reviews

250 Valid Reviews

The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 250 valid reviews:

Rating Count Percentage
10/10 65
26%
9/10 65
26%
8/10 66
26%
7/10 33
13%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.12% Average

The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

243 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 243 face-to-face reviews:

Rating Count Percentage
10/10 59
24%
9/10 64
26%
8/10 66
27%
7/10 33
14%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

83.70% Average

The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.93%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Malcolm 6/10 2850 days 87%
Andy 9/10 2859 days 100%
Benedikt Lorenz 7/10 2883 days 92%
Jonas Neumann 9/10 2886 days 98%
Theresa Flach 9/10 2886 days 98%
Alexandra Luerner 9/10 2933 days 95%
Frank Bien 9/10 2933 days 95%
Sarah 10/10 2935 days 96%
Alan Rock 7/10 2938 days 89%
Tina Kueffer 8/10 2940 days 94%
Wolfgang 10/10 2943 days 95%
Favia 10/10 2943 days 95%
Daniel Carr 9/10 2944 days 94%
romain perroches 9/10 2956 days 94%
Soria Chher 9/10 2956 days 94%
Alex Schmidt 10/10 2956 days 95%
Justine Langero 9/10 2965 days 93%
Thomas 9/10 2965 days 93%
Gabriel Prerot 8/10 2974 days 91%
Bettina Enigl 9/10 2974 days 92%
Mikulas and Dominika 8/10 2980 days 91%
Benjamin Leboucq 7/10 3176 days 74%
Adrien Richard 7/10 3176 days 74%
Nicole 7/10 3178 days 74%
Johannes Wassner 8/10 3183 days 78%
Sylvie Smets 9/10 3184 days 79%
Maarten Simons 9/10 3187 days 78%
Magali Schwantke 9/10 3191 days 78%
Kathrin Redl 7/10 3194 days 73%
Luala F 10/10 3195 days 79%
Sebastian Heinzelmann 8/10 3195 days 77%
Anna Kern 8/10 3195 days 77%
Yoomm 8/10 3202 days 77%
Mark 6/10 3202 days 67%
Robin Stamm 8/10 3202 days 77%
Stephan Kirchenbaur 7/10 3203 days 73%
Johannes Frank 8/10 3205 days 76%
Tom Brien 8/10 3208 days 76%
Skye Brien 10/10 3208 days 78%
Dennis Xuereb 8/10 3211 days 76%
Andre 10/10 3211 days 78%
Marco 7/10 3216 days 72%
Mateusz 8/10 3220 days 75%
Ambrosio Loojs 5/10 3240 days 58%
Anna Bouteloup 7/10 3240 days 70%
Pauline Chailand 9/10 3240 days 75%
Anna Stoehr 6/10 3241 days 65%
Ulli 10/10 3242 days 76%
Kristyna Mokrackoua 10/10 3246 days 75%
Philipp 10/10 3248 days 75%
Monica Mier 10/10 3250 days 75%
Ian Hortop 9/10 3252 days 74%
Sara Kuenzi 7/10 3257 days 69%
Barna Szakacs 9/10 3278 days 72%
Christian Boudreau 8/10 3281 days 71%
Evie Sel 9/10 3300 days 71%
Robyn Hallowell 10/10 3301 days 72%
Selma Krap 9/10 3301 days 71%
Maxi Woedel 9/10 3301 days 71%
Philipp Richter 8/10 3335 days 68%
Katherine Halliday 8/10 3563 days 53%
Nina Müller 6/10 3589 days 45%
Katie Stillman 7/10 3647 days 45%
leila rowbotham 8/10 3658 days 47%
Polly Rider 8/10 3668 days 46%
Astrid Egesten 8/10 3671 days 46%
Alex 7/10 3917 days 28%
Josefin Lind 9/10 3918 days 30%
Herman Holmgist 10/10 3918 days 30%
Christina 7/10 3921 days 28%
Kathrin Lerch 8/10 3921 days 30%
Erik Nestlez 10/10 3922 days 30%
Sanne Meijer 10/10 3922 days 30%
Jenny Finch 8/10 3935 days 29%
Drame Mahmadou 7/10 3936 days 27%
Adele Grandguillot 5/10 3936 days 22%
Anne Haenchen 7/10 3939 days 27%
Kathi 7/10 3939 days 27%
Christine Helleiner 9/10 3940 days 29%
Felicitas 9/10 3940 days 29%
Steffen 4/10 3942 days 19%
Sergey Pronkin 9/10 3942 days 29%
Jan Kerkhoff 10/10 3943 days 29%
Friederike Kranzin 9/10 3946 days 28%
Guillaume 8/10 3948 days 28%
Pierre Gentile 4/10 3950 days 18%
Jennifer Garner 9/10 3952 days 28%
Ian Garner 9/10 3952 days 28%
Marinette 9/10 3954 days 28%
Karel 9/10 3955 days 28%
Kristyna 8/10 3955 days 27%
Toke Frederiksen 4/10 3962 days 18%
Verena 8/10 3966 days 27%
Benjamin 8/10 3966 days 27%
Lars Borgaa 8/10 3979 days 26%
Susser 9/10 3991 days 25%
Chen Levin 7/10 3996 days 24%
Lara Mroseck 10/10 3996 days 25%
Robert Geissler 10/10 3996 days 25%
Moulou Ludonvic 8/10 4003 days 24%
Elisabeth Boulier 8/10 4003 days 24%
Mark Wiggington 8/10 4267 days 7%
Bertiethebus 10/10 4273 days 7%
Audrey Ripoche 9/10 4280 days 6%
Miranda 7/10 4281 days 6%
Bertrand Gilles 7/10 4286 days 6%
Debiesse 7/10 4292 days 5%
Galen Licht 10/10 4292 days 6%
Thomas 8/10 4302 days 5%
Karina Gratz 3/10 4308 days 2%
Luisa 9/10 4309 days 4%
Soren and Inelase Lindhardbell 10/10 4376 days 0%
Soren and Inelase Lindhardbell 10/10 4376 days 0%
Nadine 8/10 4376 days 0%
Roux 8/10 4384 days 33%
Timo Maschke 10/10 4385 days 34%
Jackie and Brian 8/10 4386 days 33%
Darren Abbott 7/10 4387 days 31%
Alexandra van den Brack 7/10 4391 days 31%
Anne and John 9/10 4393 days 33%
Sasha and Sandra Bonavia 10/10 4394 days 34%
Barbara 10/10 4394 days 34%
Denise Albrecht 10/10 4398 days 34%
Sally 10/10 4398 days 34%
Megan Child 10/10 4411 days 34%
Adrian Weidell 8/10 4599 days 33%
Jonathan Tuthill 10/10 4654 days 34%
Jen Sweeting 8/10 4656 days 33%
Johannes Mullner 5/10 4659 days 26%
Def Fem 8/10 4664 days 33%
Axel Irriger 6/10 4671 days 29%
Lucy Wilde 6/10 4672 days 29%
Dick Stewart 7/10 4674 days 31%
Janet 9/10 4674 days 33%
Lee Lloyd 9/10 4679 days 33%
Ryan Pynappels 8/10 4680 days 33%
Carl & Desiree Potter 10/10 4681 days 34%
John & Ray Calder 7/10 4681 days 31%
D Collier 10/10 4682 days 34%
E Smudde 8/10 4682 days 33%
Rachel 9/10 4683 days 33%
Yves & Sylvia 8/10 4683 days 33%
Andy Bridgman 8/10 4683 days 33%
Hendrik F 8/10 4683 days 33%
Hardy 8/10 4684 days 33%
Alan Findlay 8/10 4684 days 33%
Fannette Peyreplane 9/10 4686 days 33%
Schweiger 8/10 4693 days 33%
Margaret Wendell 8/10 4696 days 33%
Frank & Julia 6/10 4697 days 29%
Bradley 7/10 4743 days 31%
Rene Rypkema 7/10 4743 days 31%
Steve & Maggie 4/10 4761 days 22%
Peter, Noelle & Susanne 6/10 4763 days 29%
Cornelia & Josef 9/10 4772 days 33%
Jan & Marian 10/10 4772 days 34%
Benjamin Meier 8/10 4775 days 33%
Remco te Lintum 8/10 4776 days 33%
P Stanton 10/10 4977 days 34%
Lisa Milton 10/10 4997 days 34%
Weez18 10/10 5004 days 34%
Eric Grant 9/10 5009 days 33%
Eric & Liz McKean 10/10 5017 days 34%
Janice OConnor 9/10 5018 days 33%
Van Vliet 7/10 5022 days 31%
Walter Buschta 10/10 5026 days 34%
Richard Broughton 9/10 5029 days 33%
Ben Akin-Smith 9/10 5029 days 33%
Alan Munday 9/10 5033 days 33%
Pam & Rob Tellwright 9/10 5039 days 33%
Agnes McMillan 10/10 5047 days 34%
Gerd Pagel 10/10 5048 days 34%
Jill Dean 9/10 5050 days 33%
Katharina Dierkes 8/10 5050 days 33%
Saglibene 10/10 5053 days 34%
Jarvis and Anja 8/10 5053 days 33%
Derek Archibald 9/10 5056 days 33%
Karen Phillips 10/10 5060 days 34%
Isbabel 9/10 5061 days 33%
Fred West 8/10 5062 days 33%
Dizey 10/10 5094 days 34%
Buttie 10/10 5094 days 34%
Shoe 10/10 5125 days 34%
Wal & Lynne 8/10 5329 days 33%
Chris & Rob 8/10 5332 days 33%
davidm239 9/10 5339 days 33%
Martin 10/10 5339 days 34%
lindam 10/10 5369 days 34%
hooperuk 10/10 5369 days 34%
Hans and Astrid 9/10 5377 days 33%
Kevin F 8/10 5382 days 33%
Theresa 10/10 5388 days 34%
Antoine Del 7/10 5390 days 31%
Tanya 9/10 5393 days 33%
Peter Brown 9/10 5396 days 33%
Susan & Richard 10/10 5400 days 34%
SB 8/10 5402 days 33%
Johan 9/10 5402 days 33%
Jonathan Martin 8/10 5403 days 33%
Tim 8/10 5407 days 33%
Pierre Pilon 10/10 5408 days 34%
Ed & Pat Mitchell 8/10 5408 days 33%
Ivo Braakhuis 6/10 5408 days 29%
Hans & Huxi 8/10 5408 days 33%
Mieke Knoops 9/10 5410 days 33%
Pascal Auber 10/10 5414 days 34%
Becky 10/10 5421 days 34%
Caitriona Doyle 10/10 5422 days 34%
Adriane 7/10 5424 days 31%
Hanz 10/10 5424 days 34%
Pizzanelli 8/10 5427 days 33%
Chris Kevin 9/10 5437 days 33%
Elizabeth E 8/10 5444 days 33%
Markus 8/10 5444 days 33%
EA Anders 5/10 5445 days 26%
deanlaw 10/10 5473 days 34%
gemmav 9/10 5474 days 33%
eliertv 7/10 5474 days 31%
Furger 10/10 5492 days 34%
Chris Leach 8/10 5497 days 33%
Sabrina Bazin 9/10 5498 days 33%
Colin S 5/10 5498 days 26%
Bernard Misfud 9/10 5501 days 33%
Hansjoerg Ehrmann 7/10 5501 days 31%
Thorben Thede 7/10 5502 days 31%
Shane and Kate Wilkinson 10/10 5512 days 34%
arminh 6/10 5513 days 29%
Graham Butt 10/10 5513 days 34%
Dermot Bryne 10/10 5513 days 34%
Evan 9/10 5551 days 33%
miniappleses 9/10 5551 days 33%
arthurw 10/10 5607 days 34%
richardh 9/10 5615 days 33%
SiljaH 5/10 5724 days 26%
jenniferk 10/10 5734 days 34%
scottl 9/10 5734 days 33%
Colin Church 9/10 5734 days 33%
Marc_N 10/10 5735 days 34%
Andrew Biddle 7/10 5736 days 31%
SBlake 8/10 5739 days 33%
AnjaN 10/10 5741 days 34%
Falk 8/10 5750 days 33%
WiebkeS 9/10 5750 days 33%
AmyBarrett 10/10 5750 days 34%
ChrisD 10/10 5750 days 34%
GeraldMcNamora 8/10 5750 days 33%
StijnH 8/10 5751 days 33%
Lars Haf 8/10 5752 days 33%
AnjaChrist 9/10 5752 days 33%
Tiemen 9/10 5754 days 33%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.84% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.