Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3366 days | 85% |
| Andy | 9/10 | 3375 days | 100% |
| Benedikt Lorenz | 7/10 | 3399 days | 90% |
| Jonas Neumann | 9/10 | 3402 days | 97% |
| Theresa Flach | 9/10 | 3402 days | 97% |
| Alexandra Luerner | 9/10 | 3449 days | 91% |
| Frank Bien | 9/10 | 3449 days | 91% |
| Sarah | 10/10 | 3451 days | 92% |
| Alan Rock | 7/10 | 3454 days | 83% |
| Tina Kueffer | 8/10 | 3456 days | 89% |
| Wolfgang | 10/10 | 3459 days | 91% |
| Favia | 10/10 | 3459 days | 91% |
| Daniel Carr | 9/10 | 3460 days | 90% |
| romain perroches | 9/10 | 3472 days | 88% |
| Soria Chher | 9/10 | 3472 days | 88% |
| Alex Schmidt | 10/10 | 3472 days | 89% |
| Justine Langero | 9/10 | 3481 days | 87% |
| Thomas | 9/10 | 3481 days | 87% |
| Gabriel Prerot | 8/10 | 3490 days | 85% |
| Bettina Enigl | 9/10 | 3490 days | 86% |
| Mikulas and Dominika | 8/10 | 3496 days | 84% |
| Benjamin Leboucq | 7/10 | 3692 days | 56% |
| Adrien Richard | 7/10 | 3692 days | 56% |
| Nicole | 7/10 | 3694 days | 56% |
| Johannes Wassner | 8/10 | 3699 days | 59% |
| Sylvie Smets | 9/10 | 3700 days | 60% |
| Maarten Simons | 9/10 | 3703 days | 60% |
| Magali Schwantke | 9/10 | 3707 days | 59% |
| Kathrin Redl | 7/10 | 3710 days | 54% |
| Luala F | 10/10 | 3711 days | 60% |
| Sebastian Heinzelmann | 8/10 | 3711 days | 58% |
| Anna Kern | 8/10 | 3711 days | 58% |
| Yoomm | 8/10 | 3718 days | 57% |
| Mark | 6/10 | 3718 days | 47% |
| Robin Stamm | 8/10 | 3718 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3719 days | 53% |
| Johannes Frank | 8/10 | 3721 days | 57% |
| Tom Brien | 8/10 | 3724 days | 56% |
| Skye Brien | 10/10 | 3724 days | 58% |
| Dennis Xuereb | 8/10 | 3727 days | 56% |
| Andre | 10/10 | 3727 days | 58% |
| Marco | 7/10 | 3732 days | 51% |
| Mateusz | 8/10 | 3736 days | 55% |
| Ambrosio Loojs | 5/10 | 3756 days | 36% |
| Anna Bouteloup | 7/10 | 3756 days | 49% |
| Pauline Chailand | 9/10 | 3756 days | 53% |
| Anna Stoehr | 6/10 | 3757 days | 43% |
| Ulli | 10/10 | 3758 days | 54% |
| Kristyna Mokrackoua | 10/10 | 3762 days | 53% |
| Philipp | 10/10 | 3764 days | 53% |
| Monica Mier | 10/10 | 3766 days | 53% |
| Ian Hortop | 9/10 | 3768 days | 52% |
| Sara Kuenzi | 7/10 | 3773 days | 47% |
| Barna Szakacs | 9/10 | 3794 days | 49% |
| Christian Boudreau | 8/10 | 3797 days | 47% |
| Evie Sel | 9/10 | 3816 days | 46% |
| Robyn Hallowell | 10/10 | 3817 days | 46% |
| Selma Krap | 9/10 | 3817 days | 46% |
| Maxi Woedel | 9/10 | 3817 days | 46% |
| Philipp Richter | 8/10 | 3851 days | 41% |
| Katherine Halliday | 8/10 | 4079 days | 13% |
| Nina Müller | 6/10 | 4105 days | 6% |
| Katie Stillman | 7/10 | 4163 days | 2% |
| leila rowbotham | 8/10 | 4174 days | 2% |
| Polly Rider | 8/10 | 4184 days | 0% |
| Astrid Egesten | 8/10 | 4187 days | 0% |
| Alex | 7/10 | 4433 days | 36% |
| Josefin Lind | 9/10 | 4434 days | 39% |
| Herman Holmgist | 10/10 | 4434 days | 40% |
| Christina | 7/10 | 4437 days | 36% |
| Kathrin Lerch | 8/10 | 4437 days | 39% |
| Erik Nestlez | 10/10 | 4438 days | 40% |
| Sanne Meijer | 10/10 | 4438 days | 40% |
| Jenny Finch | 8/10 | 4451 days | 39% |
| Drame Mahmadou | 7/10 | 4452 days | 36% |
| Adele Grandguillot | 5/10 | 4452 days | 25% |
| Anne Haenchen | 7/10 | 4455 days | 36% |
| Kathi | 7/10 | 4455 days | 36% |
| Christine Helleiner | 9/10 | 4456 days | 39% |
| Felicitas | 9/10 | 4456 days | 39% |
| Steffen | 4/10 | 4458 days | 18% |
| Sergey Pronkin | 9/10 | 4458 days | 39% |
| Jan Kerkhoff | 10/10 | 4459 days | 40% |
| Friederike Kranzin | 9/10 | 4462 days | 39% |
| Guillaume | 8/10 | 4464 days | 39% |
| Pierre Gentile | 4/10 | 4466 days | 18% |
| Jennifer Garner | 9/10 | 4468 days | 39% |
| Ian Garner | 9/10 | 4468 days | 39% |
| Marinette | 9/10 | 4470 days | 39% |
| Karel | 9/10 | 4471 days | 39% |
| Kristyna | 8/10 | 4471 days | 39% |
| Toke Frederiksen | 4/10 | 4478 days | 18% |
| Verena | 8/10 | 4482 days | 39% |
| Benjamin | 8/10 | 4482 days | 39% |
| Lars Borgaa | 8/10 | 4495 days | 39% |
| Susser | 9/10 | 4507 days | 39% |
| Chen Levin | 7/10 | 4512 days | 36% |
| Lara Mroseck | 10/10 | 4512 days | 40% |
| Robert Geissler | 10/10 | 4512 days | 40% |
| Moulou Ludonvic | 8/10 | 4519 days | 39% |
| Elisabeth Boulier | 8/10 | 4519 days | 39% |
| Mark Wiggington | 8/10 | 4783 days | 39% |
| Bertiethebus | 10/10 | 4789 days | 40% |
| Audrey Ripoche | 9/10 | 4796 days | 39% |
| Miranda | 7/10 | 4797 days | 36% |
| Bertrand Gilles | 7/10 | 4802 days | 36% |
| Debiesse | 7/10 | 4808 days | 36% |
| Galen Licht | 10/10 | 4808 days | 40% |
| Thomas | 8/10 | 4818 days | 39% |
| Karina Gratz | 3/10 | 4824 days | 11% |
| Luisa | 9/10 | 4825 days | 39% |
| Soren and Inelase Lindhardbell | 10/10 | 4892 days | 40% |
| Soren and Inelase Lindhardbell | 10/10 | 4892 days | 40% |
| Nadine | 8/10 | 4892 days | 39% |
| Roux | 8/10 | 4900 days | 39% |
| Timo Maschke | 10/10 | 4901 days | 40% |
| Jackie and Brian | 8/10 | 4902 days | 39% |
| Darren Abbott | 7/10 | 4903 days | 36% |
| Alexandra van den Brack | 7/10 | 4907 days | 36% |
| Anne and John | 9/10 | 4909 days | 39% |
| Sasha and Sandra Bonavia | 10/10 | 4910 days | 40% |
| Barbara | 10/10 | 4910 days | 40% |
| Denise Albrecht | 10/10 | 4914 days | 40% |
| Sally | 10/10 | 4914 days | 40% |
| Megan Child | 10/10 | 4927 days | 40% |
| Adrian Weidell | 8/10 | 5115 days | 39% |
| Jonathan Tuthill | 10/10 | 5170 days | 40% |
| Jen Sweeting | 8/10 | 5172 days | 39% |
| Johannes Mullner | 5/10 | 5175 days | 25% |
| Def Fem | 8/10 | 5180 days | 39% |
| Axel Irriger | 6/10 | 5187 days | 31% |
| Lucy Wilde | 6/10 | 5188 days | 31% |
| Dick Stewart | 7/10 | 5190 days | 36% |
| Janet | 9/10 | 5190 days | 39% |
| Lee Lloyd | 9/10 | 5195 days | 39% |
| Ryan Pynappels | 8/10 | 5196 days | 39% |
| Carl & Desiree Potter | 10/10 | 5197 days | 40% |
| John & Ray Calder | 7/10 | 5197 days | 36% |
| D Collier | 10/10 | 5198 days | 40% |
| E Smudde | 8/10 | 5198 days | 39% |
| Rachel | 9/10 | 5199 days | 39% |
| Yves & Sylvia | 8/10 | 5199 days | 39% |
| Andy Bridgman | 8/10 | 5199 days | 39% |
| Hendrik F | 8/10 | 5199 days | 39% |
| Hardy | 8/10 | 5200 days | 39% |
| Alan Findlay | 8/10 | 5200 days | 39% |
| Fannette Peyreplane | 9/10 | 5202 days | 39% |
| Schweiger | 8/10 | 5209 days | 39% |
| Margaret Wendell | 8/10 | 5212 days | 39% |
| Frank & Julia | 6/10 | 5213 days | 31% |
| Bradley | 7/10 | 5259 days | 36% |
| Rene Rypkema | 7/10 | 5259 days | 36% |
| Steve & Maggie | 4/10 | 5277 days | 18% |
| Peter, Noelle & Susanne | 6/10 | 5279 days | 31% |
| Cornelia & Josef | 9/10 | 5288 days | 39% |
| Jan & Marian | 10/10 | 5288 days | 40% |
| Benjamin Meier | 8/10 | 5291 days | 39% |
| Remco te Lintum | 8/10 | 5292 days | 39% |
| P Stanton | 10/10 | 5493 days | 40% |
| Lisa Milton | 10/10 | 5513 days | 40% |
| Weez18 | 10/10 | 5520 days | 40% |
| Eric Grant | 9/10 | 5525 days | 39% |
| Eric & Liz McKean | 10/10 | 5533 days | 40% |
| Janice OConnor | 9/10 | 5534 days | 39% |
| Van Vliet | 7/10 | 5538 days | 36% |
| Walter Buschta | 10/10 | 5542 days | 40% |
| Richard Broughton | 9/10 | 5545 days | 39% |
| Ben Akin-Smith | 9/10 | 5545 days | 39% |
| Alan Munday | 9/10 | 5549 days | 39% |
| Pam & Rob Tellwright | 9/10 | 5555 days | 39% |
| Agnes McMillan | 10/10 | 5563 days | 40% |
| Gerd Pagel | 10/10 | 5564 days | 40% |
| Jill Dean | 9/10 | 5566 days | 39% |
| Katharina Dierkes | 8/10 | 5566 days | 39% |
| Saglibene | 10/10 | 5569 days | 40% |
| Jarvis and Anja | 8/10 | 5569 days | 39% |
| Derek Archibald | 9/10 | 5572 days | 39% |
| Karen Phillips | 10/10 | 5576 days | 40% |
| Isbabel | 9/10 | 5577 days | 39% |
| Fred West | 8/10 | 5578 days | 39% |
| Dizey | 10/10 | 5610 days | 40% |
| Buttie | 10/10 | 5610 days | 40% |
| Shoe | 10/10 | 5641 days | 40% |
| Wal & Lynne | 8/10 | 5845 days | 39% |
| Chris & Rob | 8/10 | 5848 days | 39% |
| davidm239 | 9/10 | 5855 days | 39% |
| Martin | 10/10 | 5855 days | 40% |
| lindam | 10/10 | 5885 days | 40% |
| hooperuk | 10/10 | 5885 days | 40% |
| Hans and Astrid | 9/10 | 5893 days | 39% |
| Kevin F | 8/10 | 5898 days | 39% |
| Theresa | 10/10 | 5904 days | 40% |
| Antoine Del | 7/10 | 5906 days | 36% |
| Tanya | 9/10 | 5909 days | 39% |
| Peter Brown | 9/10 | 5912 days | 39% |
| Susan & Richard | 10/10 | 5916 days | 40% |
| SB | 8/10 | 5918 days | 39% |
| Johan | 9/10 | 5918 days | 39% |
| Jonathan Martin | 8/10 | 5919 days | 39% |
| Tim | 8/10 | 5923 days | 39% |
| Pierre Pilon | 10/10 | 5924 days | 40% |
| Ed & Pat Mitchell | 8/10 | 5924 days | 39% |
| Ivo Braakhuis | 6/10 | 5924 days | 31% |
| Hans & Huxi | 8/10 | 5924 days | 39% |
| Mieke Knoops | 9/10 | 5926 days | 39% |
| Pascal Auber | 10/10 | 5930 days | 40% |
| Becky | 10/10 | 5937 days | 40% |
| Caitriona Doyle | 10/10 | 5938 days | 40% |
| Adriane | 7/10 | 5940 days | 36% |
| Hanz | 10/10 | 5940 days | 40% |
| Pizzanelli | 8/10 | 5943 days | 39% |
| Chris Kevin | 9/10 | 5953 days | 39% |
| Elizabeth E | 8/10 | 5960 days | 39% |
| Markus | 8/10 | 5960 days | 39% |
| EA Anders | 5/10 | 5961 days | 25% |
| deanlaw | 10/10 | 5989 days | 40% |
| gemmav | 9/10 | 5990 days | 39% |
| eliertv | 7/10 | 5990 days | 36% |
| Furger | 10/10 | 6008 days | 40% |
| Chris Leach | 8/10 | 6013 days | 39% |
| Sabrina Bazin | 9/10 | 6014 days | 39% |
| Colin S | 5/10 | 6014 days | 25% |
| Bernard Misfud | 9/10 | 6017 days | 39% |
| Hansjoerg Ehrmann | 7/10 | 6017 days | 36% |
| Thorben Thede | 7/10 | 6018 days | 36% |
| Shane and Kate Wilkinson | 10/10 | 6028 days | 40% |
| arminh | 6/10 | 6029 days | 31% |
| Graham Butt | 10/10 | 6029 days | 40% |
| Dermot Bryne | 10/10 | 6029 days | 40% |
| Evan | 9/10 | 6067 days | 39% |
| miniappleses | 9/10 | 6067 days | 39% |
| arthurw | 10/10 | 6123 days | 40% |
| richardh | 9/10 | 6131 days | 39% |
| SiljaH | 5/10 | 6240 days | 25% |
| jenniferk | 10/10 | 6250 days | 40% |
| scottl | 9/10 | 6250 days | 39% |
| Colin Church | 9/10 | 6250 days | 39% |
| Marc_N | 10/10 | 6251 days | 40% |
| Andrew Biddle | 7/10 | 6252 days | 36% |
| SBlake | 8/10 | 6255 days | 39% |
| AnjaN | 10/10 | 6257 days | 40% |
| Falk | 8/10 | 6266 days | 39% |
| WiebkeS | 9/10 | 6266 days | 39% |
| AmyBarrett | 10/10 | 6266 days | 40% |
| ChrisD | 10/10 | 6266 days | 40% |
| GeraldMcNamora | 8/10 | 6266 days | 39% |
| StijnH | 8/10 | 6267 days | 39% |
| Lars Haf | 8/10 | 6268 days | 39% |
| AnjaChrist | 9/10 | 6268 days | 39% |
| Tiemen | 9/10 | 6270 days | 39% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.