Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3325 days | 84% |
| Andy | 9/10 | 3334 days | 100% |
| Benedikt Lorenz | 7/10 | 3358 days | 90% |
| Jonas Neumann | 9/10 | 3361 days | 97% |
| Theresa Flach | 9/10 | 3361 days | 97% |
| Alexandra Luerner | 9/10 | 3408 days | 91% |
| Frank Bien | 9/10 | 3408 days | 91% |
| Sarah | 10/10 | 3410 days | 92% |
| Alan Rock | 7/10 | 3413 days | 83% |
| Tina Kueffer | 8/10 | 3415 days | 89% |
| Wolfgang | 10/10 | 3418 days | 91% |
| Favia | 10/10 | 3418 days | 91% |
| Daniel Carr | 9/10 | 3419 days | 90% |
| romain perroches | 9/10 | 3431 days | 88% |
| Soria Chher | 9/10 | 3431 days | 88% |
| Alex Schmidt | 10/10 | 3431 days | 89% |
| Justine Langero | 9/10 | 3440 days | 87% |
| Thomas | 9/10 | 3440 days | 87% |
| Gabriel Prerot | 8/10 | 3449 days | 85% |
| Bettina Enigl | 9/10 | 3449 days | 86% |
| Mikulas and Dominika | 8/10 | 3455 days | 84% |
| Benjamin Leboucq | 7/10 | 3651 days | 56% |
| Adrien Richard | 7/10 | 3651 days | 56% |
| Nicole | 7/10 | 3653 days | 55% |
| Johannes Wassner | 8/10 | 3658 days | 59% |
| Sylvie Smets | 9/10 | 3659 days | 60% |
| Maarten Simons | 9/10 | 3662 days | 60% |
| Magali Schwantke | 9/10 | 3666 days | 59% |
| Kathrin Redl | 7/10 | 3669 days | 54% |
| Luala F | 10/10 | 3670 days | 60% |
| Sebastian Heinzelmann | 8/10 | 3670 days | 58% |
| Anna Kern | 8/10 | 3670 days | 58% |
| Yoomm | 8/10 | 3677 days | 57% |
| Mark | 6/10 | 3677 days | 47% |
| Robin Stamm | 8/10 | 3677 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3678 days | 53% |
| Johannes Frank | 8/10 | 3680 days | 57% |
| Tom Brien | 8/10 | 3683 days | 56% |
| Skye Brien | 10/10 | 3683 days | 58% |
| Dennis Xuereb | 8/10 | 3686 days | 56% |
| Andre | 10/10 | 3686 days | 58% |
| Marco | 7/10 | 3691 days | 51% |
| Mateusz | 8/10 | 3695 days | 55% |
| Ambrosio Loojs | 5/10 | 3715 days | 34% |
| Anna Bouteloup | 7/10 | 3715 days | 48% |
| Pauline Chailand | 9/10 | 3715 days | 53% |
| Anna Stoehr | 6/10 | 3716 days | 42% |
| Ulli | 10/10 | 3717 days | 54% |
| Kristyna Mokrackoua | 10/10 | 3721 days | 53% |
| Philipp | 10/10 | 3723 days | 53% |
| Monica Mier | 10/10 | 3725 days | 53% |
| Ian Hortop | 9/10 | 3727 days | 52% |
| Sara Kuenzi | 7/10 | 3732 days | 46% |
| Barna Szakacs | 9/10 | 3753 days | 49% |
| Christian Boudreau | 8/10 | 3756 days | 47% |
| Evie Sel | 9/10 | 3775 days | 46% |
| Robyn Hallowell | 10/10 | 3776 days | 46% |
| Selma Krap | 9/10 | 3776 days | 46% |
| Maxi Woedel | 9/10 | 3776 days | 46% |
| Philipp Richter | 8/10 | 3810 days | 41% |
| Katherine Halliday | 8/10 | 4038 days | 13% |
| Nina Müller | 6/10 | 4064 days | 5% |
| Katie Stillman | 7/10 | 4122 days | 1% |
| leila rowbotham | 8/10 | 4133 days | 2% |
| Polly Rider | 8/10 | 4143 days | 0% |
| Astrid Egesten | 8/10 | 4146 days | 0% |
| Alex | 7/10 | 4392 days | 31% |
| Josefin Lind | 9/10 | 4393 days | 34% |
| Herman Holmgist | 10/10 | 4393 days | 35% |
| Christina | 7/10 | 4396 days | 31% |
| Kathrin Lerch | 8/10 | 4396 days | 34% |
| Erik Nestlez | 10/10 | 4397 days | 35% |
| Sanne Meijer | 10/10 | 4397 days | 35% |
| Jenny Finch | 8/10 | 4410 days | 34% |
| Drame Mahmadou | 7/10 | 4411 days | 31% |
| Adele Grandguillot | 5/10 | 4411 days | 20% |
| Anne Haenchen | 7/10 | 4414 days | 31% |
| Kathi | 7/10 | 4414 days | 31% |
| Christine Helleiner | 9/10 | 4415 days | 34% |
| Felicitas | 9/10 | 4415 days | 34% |
| Steffen | 4/10 | 4417 days | 13% |
| Sergey Pronkin | 9/10 | 4417 days | 34% |
| Jan Kerkhoff | 10/10 | 4418 days | 35% |
| Friederike Kranzin | 9/10 | 4421 days | 34% |
| Guillaume | 8/10 | 4423 days | 34% |
| Pierre Gentile | 4/10 | 4425 days | 13% |
| Jennifer Garner | 9/10 | 4427 days | 34% |
| Ian Garner | 9/10 | 4427 days | 34% |
| Marinette | 9/10 | 4429 days | 34% |
| Karel | 9/10 | 4430 days | 34% |
| Kristyna | 8/10 | 4430 days | 34% |
| Toke Frederiksen | 4/10 | 4437 days | 13% |
| Verena | 8/10 | 4441 days | 34% |
| Benjamin | 8/10 | 4441 days | 34% |
| Lars Borgaa | 8/10 | 4454 days | 34% |
| Susser | 9/10 | 4466 days | 34% |
| Chen Levin | 7/10 | 4471 days | 31% |
| Lara Mroseck | 10/10 | 4471 days | 35% |
| Robert Geissler | 10/10 | 4471 days | 35% |
| Moulou Ludonvic | 8/10 | 4478 days | 34% |
| Elisabeth Boulier | 8/10 | 4478 days | 34% |
| Mark Wiggington | 8/10 | 4742 days | 34% |
| Bertiethebus | 10/10 | 4748 days | 35% |
| Audrey Ripoche | 9/10 | 4755 days | 34% |
| Miranda | 7/10 | 4756 days | 31% |
| Bertrand Gilles | 7/10 | 4761 days | 31% |
| Debiesse | 7/10 | 4767 days | 31% |
| Galen Licht | 10/10 | 4767 days | 35% |
| Thomas | 8/10 | 4777 days | 34% |
| Karina Gratz | 3/10 | 4783 days | 6% |
| Luisa | 9/10 | 4784 days | 34% |
| Soren and Inelase Lindhardbell | 10/10 | 4851 days | 35% |
| Soren and Inelase Lindhardbell | 10/10 | 4851 days | 35% |
| Nadine | 8/10 | 4851 days | 34% |
| Roux | 8/10 | 4859 days | 34% |
| Timo Maschke | 10/10 | 4860 days | 35% |
| Jackie and Brian | 8/10 | 4861 days | 34% |
| Darren Abbott | 7/10 | 4862 days | 31% |
| Alexandra van den Brack | 7/10 | 4866 days | 31% |
| Anne and John | 9/10 | 4868 days | 34% |
| Sasha and Sandra Bonavia | 10/10 | 4869 days | 35% |
| Barbara | 10/10 | 4869 days | 35% |
| Denise Albrecht | 10/10 | 4873 days | 35% |
| Sally | 10/10 | 4873 days | 35% |
| Megan Child | 10/10 | 4886 days | 35% |
| Adrian Weidell | 8/10 | 5074 days | 34% |
| Jonathan Tuthill | 10/10 | 5129 days | 35% |
| Jen Sweeting | 8/10 | 5131 days | 34% |
| Johannes Mullner | 5/10 | 5134 days | 20% |
| Def Fem | 8/10 | 5139 days | 34% |
| Axel Irriger | 6/10 | 5146 days | 26% |
| Lucy Wilde | 6/10 | 5147 days | 26% |
| Dick Stewart | 7/10 | 5149 days | 31% |
| Janet | 9/10 | 5149 days | 34% |
| Lee Lloyd | 9/10 | 5154 days | 34% |
| Ryan Pynappels | 8/10 | 5155 days | 34% |
| Carl & Desiree Potter | 10/10 | 5156 days | 35% |
| John & Ray Calder | 7/10 | 5156 days | 31% |
| D Collier | 10/10 | 5157 days | 35% |
| E Smudde | 8/10 | 5157 days | 34% |
| Rachel | 9/10 | 5158 days | 34% |
| Yves & Sylvia | 8/10 | 5158 days | 34% |
| Andy Bridgman | 8/10 | 5158 days | 34% |
| Hendrik F | 8/10 | 5158 days | 34% |
| Hardy | 8/10 | 5159 days | 34% |
| Alan Findlay | 8/10 | 5159 days | 34% |
| Fannette Peyreplane | 9/10 | 5161 days | 34% |
| Schweiger | 8/10 | 5168 days | 34% |
| Margaret Wendell | 8/10 | 5171 days | 34% |
| Frank & Julia | 6/10 | 5172 days | 26% |
| Bradley | 7/10 | 5218 days | 31% |
| Rene Rypkema | 7/10 | 5218 days | 31% |
| Steve & Maggie | 4/10 | 5236 days | 13% |
| Peter, Noelle & Susanne | 6/10 | 5238 days | 26% |
| Cornelia & Josef | 9/10 | 5247 days | 34% |
| Jan & Marian | 10/10 | 5247 days | 35% |
| Benjamin Meier | 8/10 | 5250 days | 34% |
| Remco te Lintum | 8/10 | 5251 days | 34% |
| P Stanton | 10/10 | 5452 days | 35% |
| Lisa Milton | 10/10 | 5472 days | 35% |
| Weez18 | 10/10 | 5479 days | 35% |
| Eric Grant | 9/10 | 5484 days | 34% |
| Eric & Liz McKean | 10/10 | 5492 days | 35% |
| Janice OConnor | 9/10 | 5493 days | 34% |
| Van Vliet | 7/10 | 5497 days | 31% |
| Walter Buschta | 10/10 | 5501 days | 35% |
| Richard Broughton | 9/10 | 5504 days | 34% |
| Ben Akin-Smith | 9/10 | 5504 days | 34% |
| Alan Munday | 9/10 | 5508 days | 34% |
| Pam & Rob Tellwright | 9/10 | 5514 days | 34% |
| Agnes McMillan | 10/10 | 5522 days | 35% |
| Gerd Pagel | 10/10 | 5523 days | 35% |
| Jill Dean | 9/10 | 5525 days | 34% |
| Katharina Dierkes | 8/10 | 5525 days | 34% |
| Saglibene | 10/10 | 5528 days | 35% |
| Jarvis and Anja | 8/10 | 5528 days | 34% |
| Derek Archibald | 9/10 | 5531 days | 34% |
| Karen Phillips | 10/10 | 5535 days | 35% |
| Isbabel | 9/10 | 5536 days | 34% |
| Fred West | 8/10 | 5537 days | 34% |
| Dizey | 10/10 | 5569 days | 35% |
| Buttie | 10/10 | 5569 days | 35% |
| Shoe | 10/10 | 5600 days | 35% |
| Wal & Lynne | 8/10 | 5804 days | 34% |
| Chris & Rob | 8/10 | 5807 days | 34% |
| davidm239 | 9/10 | 5814 days | 34% |
| Martin | 10/10 | 5814 days | 35% |
| lindam | 10/10 | 5844 days | 35% |
| hooperuk | 10/10 | 5844 days | 35% |
| Hans and Astrid | 9/10 | 5852 days | 34% |
| Kevin F | 8/10 | 5857 days | 34% |
| Theresa | 10/10 | 5863 days | 35% |
| Antoine Del | 7/10 | 5865 days | 31% |
| Tanya | 9/10 | 5868 days | 34% |
| Peter Brown | 9/10 | 5871 days | 34% |
| Susan & Richard | 10/10 | 5875 days | 35% |
| SB | 8/10 | 5877 days | 34% |
| Johan | 9/10 | 5877 days | 34% |
| Jonathan Martin | 8/10 | 5878 days | 34% |
| Tim | 8/10 | 5882 days | 34% |
| Pierre Pilon | 10/10 | 5883 days | 35% |
| Ed & Pat Mitchell | 8/10 | 5883 days | 34% |
| Ivo Braakhuis | 6/10 | 5883 days | 26% |
| Hans & Huxi | 8/10 | 5883 days | 34% |
| Mieke Knoops | 9/10 | 5885 days | 34% |
| Pascal Auber | 10/10 | 5889 days | 35% |
| Becky | 10/10 | 5896 days | 35% |
| Caitriona Doyle | 10/10 | 5897 days | 35% |
| Adriane | 7/10 | 5899 days | 31% |
| Hanz | 10/10 | 5899 days | 35% |
| Pizzanelli | 8/10 | 5902 days | 34% |
| Chris Kevin | 9/10 | 5912 days | 34% |
| Elizabeth E | 8/10 | 5919 days | 34% |
| Markus | 8/10 | 5919 days | 34% |
| EA Anders | 5/10 | 5920 days | 20% |
| deanlaw | 10/10 | 5948 days | 35% |
| gemmav | 9/10 | 5949 days | 34% |
| eliertv | 7/10 | 5949 days | 31% |
| Furger | 10/10 | 5967 days | 35% |
| Chris Leach | 8/10 | 5972 days | 34% |
| Sabrina Bazin | 9/10 | 5973 days | 34% |
| Colin S | 5/10 | 5973 days | 20% |
| Bernard Misfud | 9/10 | 5976 days | 34% |
| Hansjoerg Ehrmann | 7/10 | 5976 days | 31% |
| Thorben Thede | 7/10 | 5977 days | 31% |
| Shane and Kate Wilkinson | 10/10 | 5987 days | 35% |
| arminh | 6/10 | 5988 days | 26% |
| Graham Butt | 10/10 | 5988 days | 35% |
| Dermot Bryne | 10/10 | 5988 days | 35% |
| Evan | 9/10 | 6026 days | 34% |
| miniappleses | 9/10 | 6026 days | 34% |
| arthurw | 10/10 | 6082 days | 35% |
| richardh | 9/10 | 6090 days | 34% |
| SiljaH | 5/10 | 6199 days | 20% |
| jenniferk | 10/10 | 6209 days | 35% |
| scottl | 9/10 | 6209 days | 34% |
| Colin Church | 9/10 | 6209 days | 34% |
| Marc_N | 10/10 | 6210 days | 35% |
| Andrew Biddle | 7/10 | 6211 days | 31% |
| SBlake | 8/10 | 6214 days | 34% |
| AnjaN | 10/10 | 6216 days | 35% |
| Falk | 8/10 | 6225 days | 34% |
| WiebkeS | 9/10 | 6225 days | 34% |
| AmyBarrett | 10/10 | 6225 days | 35% |
| ChrisD | 10/10 | 6225 days | 35% |
| GeraldMcNamora | 8/10 | 6225 days | 34% |
| StijnH | 8/10 | 6226 days | 34% |
| Lars Haf | 8/10 | 6227 days | 34% |
| AnjaChrist | 9/10 | 6227 days | 34% |
| Tiemen | 9/10 | 6229 days | 34% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.