Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3244 days | 88% |
| Andy | 9/10 | 3253 days | 100% |
| Benedikt Lorenz | 7/10 | 3277 days | 92% |
| Jonas Neumann | 9/10 | 3280 days | 98% |
| Theresa Flach | 9/10 | 3280 days | 98% |
| Alexandra Luerner | 9/10 | 3327 days | 93% |
| Frank Bien | 9/10 | 3327 days | 93% |
| Sarah | 10/10 | 3329 days | 94% |
| Alan Rock | 7/10 | 3332 days | 87% |
| Tina Kueffer | 8/10 | 3334 days | 92% |
| Wolfgang | 10/10 | 3337 days | 93% |
| Favia | 10/10 | 3337 days | 93% |
| Daniel Carr | 9/10 | 3338 days | 92% |
| romain perroches | 9/10 | 3350 days | 91% |
| Soria Chher | 9/10 | 3350 days | 91% |
| Alex Schmidt | 10/10 | 3350 days | 92% |
| Justine Langero | 9/10 | 3359 days | 91% |
| Thomas | 9/10 | 3359 days | 91% |
| Gabriel Prerot | 8/10 | 3368 days | 89% |
| Bettina Enigl | 9/10 | 3368 days | 90% |
| Mikulas and Dominika | 8/10 | 3374 days | 88% |
| Benjamin Leboucq | 7/10 | 3570 days | 67% |
| Adrien Richard | 7/10 | 3570 days | 67% |
| Nicole | 7/10 | 3572 days | 67% |
| Johannes Wassner | 8/10 | 3577 days | 70% |
| Sylvie Smets | 9/10 | 3578 days | 71% |
| Maarten Simons | 9/10 | 3581 days | 71% |
| Magali Schwantke | 9/10 | 3585 days | 70% |
| Kathrin Redl | 7/10 | 3588 days | 66% |
| Luala F | 10/10 | 3589 days | 71% |
| Sebastian Heinzelmann | 8/10 | 3589 days | 69% |
| Anna Kern | 8/10 | 3589 days | 69% |
| Yoomm | 8/10 | 3596 days | 69% |
| Mark | 6/10 | 3596 days | 60% |
| Robin Stamm | 8/10 | 3596 days | 69% |
| Stephan Kirchenbaur | 7/10 | 3597 days | 65% |
| Johannes Frank | 8/10 | 3599 days | 68% |
| Tom Brien | 8/10 | 3602 days | 68% |
| Skye Brien | 10/10 | 3602 days | 70% |
| Dennis Xuereb | 8/10 | 3605 days | 68% |
| Andre | 10/10 | 3605 days | 69% |
| Marco | 7/10 | 3610 days | 64% |
| Mateusz | 8/10 | 3614 days | 67% |
| Ambrosio Loojs | 5/10 | 3634 days | 51% |
| Anna Bouteloup | 7/10 | 3634 days | 62% |
| Pauline Chailand | 9/10 | 3634 days | 66% |
| Anna Stoehr | 6/10 | 3635 days | 57% |
| Ulli | 10/10 | 3636 days | 66% |
| Kristyna Mokrackoua | 10/10 | 3640 days | 66% |
| Philipp | 10/10 | 3642 days | 66% |
| Monica Mier | 10/10 | 3644 days | 66% |
| Ian Hortop | 9/10 | 3646 days | 65% |
| Sara Kuenzi | 7/10 | 3651 days | 61% |
| Barna Szakacs | 9/10 | 3672 days | 63% |
| Christian Boudreau | 8/10 | 3675 days | 62% |
| Evie Sel | 9/10 | 3694 days | 61% |
| Robyn Hallowell | 10/10 | 3695 days | 61% |
| Selma Krap | 9/10 | 3695 days | 61% |
| Maxi Woedel | 9/10 | 3695 days | 61% |
| Philipp Richter | 8/10 | 3729 days | 57% |
| Katherine Halliday | 8/10 | 3957 days | 37% |
| Nina Müller | 6/10 | 3983 days | 30% |
| Katie Stillman | 7/10 | 4041 days | 28% |
| leila rowbotham | 8/10 | 4052 days | 28% |
| Polly Rider | 8/10 | 4062 days | 27% |
| Astrid Egesten | 8/10 | 4065 days | 27% |
| Alex | 7/10 | 4311 days | 5% |
| Josefin Lind | 9/10 | 4312 days | 5% |
| Herman Holmgist | 10/10 | 4312 days | 6% |
| Christina | 7/10 | 4315 days | 5% |
| Kathrin Lerch | 8/10 | 4315 days | 5% |
| Erik Nestlez | 10/10 | 4316 days | 5% |
| Sanne Meijer | 10/10 | 4316 days | 5% |
| Jenny Finch | 8/10 | 4329 days | 4% |
| Drame Mahmadou | 7/10 | 4330 days | 4% |
| Adele Grandguillot | 5/10 | 4330 days | 3% |
| Anne Haenchen | 7/10 | 4333 days | 3% |
| Kathi | 7/10 | 4333 days | 3% |
| Christine Helleiner | 9/10 | 4334 days | 3% |
| Felicitas | 9/10 | 4334 days | 3% |
| Steffen | 4/10 | 4336 days | 2% |
| Sergey Pronkin | 9/10 | 4336 days | 3% |
| Jan Kerkhoff | 10/10 | 4337 days | 3% |
| Friederike Kranzin | 9/10 | 4340 days | 3% |
| Guillaume | 8/10 | 4342 days | 3% |
| Pierre Gentile | 4/10 | 4344 days | 2% |
| Jennifer Garner | 9/10 | 4346 days | 2% |
| Ian Garner | 9/10 | 4346 days | 2% |
| Marinette | 9/10 | 4348 days | 2% |
| Karel | 9/10 | 4349 days | 2% |
| Kristyna | 8/10 | 4349 days | 2% |
| Toke Frederiksen | 4/10 | 4356 days | 1% |
| Verena | 8/10 | 4360 days | 1% |
| Benjamin | 8/10 | 4360 days | 1% |
| Lars Borgaa | 8/10 | 4373 days | 0% |
| Susser | 9/10 | 4385 days | 45% |
| Chen Levin | 7/10 | 4390 days | 42% |
| Lara Mroseck | 10/10 | 4390 days | 45% |
| Robert Geissler | 10/10 | 4390 days | 45% |
| Moulou Ludonvic | 8/10 | 4397 days | 45% |
| Elisabeth Boulier | 8/10 | 4397 days | 45% |
| Mark Wiggington | 8/10 | 4661 days | 45% |
| Bertiethebus | 10/10 | 4667 days | 45% |
| Audrey Ripoche | 9/10 | 4674 days | 45% |
| Miranda | 7/10 | 4675 days | 42% |
| Bertrand Gilles | 7/10 | 4680 days | 42% |
| Debiesse | 7/10 | 4686 days | 42% |
| Galen Licht | 10/10 | 4686 days | 45% |
| Thomas | 8/10 | 4696 days | 45% |
| Karina Gratz | 3/10 | 4702 days | 24% |
| Luisa | 9/10 | 4703 days | 45% |
| Soren and Inelase Lindhardbell | 10/10 | 4770 days | 45% |
| Soren and Inelase Lindhardbell | 10/10 | 4770 days | 45% |
| Nadine | 8/10 | 4770 days | 45% |
| Roux | 8/10 | 4778 days | 45% |
| Timo Maschke | 10/10 | 4779 days | 45% |
| Jackie and Brian | 8/10 | 4780 days | 45% |
| Darren Abbott | 7/10 | 4781 days | 42% |
| Alexandra van den Brack | 7/10 | 4785 days | 42% |
| Anne and John | 9/10 | 4787 days | 45% |
| Sasha and Sandra Bonavia | 10/10 | 4788 days | 45% |
| Barbara | 10/10 | 4788 days | 45% |
| Denise Albrecht | 10/10 | 4792 days | 45% |
| Sally | 10/10 | 4792 days | 45% |
| Megan Child | 10/10 | 4805 days | 45% |
| Adrian Weidell | 8/10 | 4992 days | 45% |
| Jonathan Tuthill | 10/10 | 5048 days | 45% |
| Jen Sweeting | 8/10 | 5050 days | 45% |
| Johannes Mullner | 5/10 | 5053 days | 35% |
| Def Fem | 8/10 | 5058 days | 45% |
| Axel Irriger | 6/10 | 5065 days | 39% |
| Lucy Wilde | 6/10 | 5066 days | 39% |
| Dick Stewart | 7/10 | 5068 days | 42% |
| Janet | 9/10 | 5068 days | 45% |
| Lee Lloyd | 9/10 | 5073 days | 45% |
| Ryan Pynappels | 8/10 | 5074 days | 45% |
| Carl & Desiree Potter | 10/10 | 5075 days | 45% |
| John & Ray Calder | 7/10 | 5075 days | 42% |
| D Collier | 10/10 | 5076 days | 45% |
| E Smudde | 8/10 | 5076 days | 45% |
| Rachel | 9/10 | 5077 days | 45% |
| Yves & Sylvia | 8/10 | 5077 days | 45% |
| Andy Bridgman | 8/10 | 5077 days | 45% |
| Hendrik F | 8/10 | 5077 days | 45% |
| Hardy | 8/10 | 5078 days | 45% |
| Alan Findlay | 8/10 | 5078 days | 45% |
| Fannette Peyreplane | 9/10 | 5080 days | 45% |
| Schweiger | 8/10 | 5087 days | 45% |
| Margaret Wendell | 8/10 | 5090 days | 45% |
| Frank & Julia | 6/10 | 5091 days | 39% |
| Bradley | 7/10 | 5137 days | 42% |
| Rene Rypkema | 7/10 | 5137 days | 42% |
| Steve & Maggie | 4/10 | 5155 days | 29% |
| Peter, Noelle & Susanne | 6/10 | 5157 days | 39% |
| Cornelia & Josef | 9/10 | 5166 days | 45% |
| Jan & Marian | 10/10 | 5166 days | 45% |
| Benjamin Meier | 8/10 | 5169 days | 45% |
| Remco te Lintum | 8/10 | 5170 days | 45% |
| P Stanton | 10/10 | 5370 days | 45% |
| Lisa Milton | 10/10 | 5390 days | 45% |
| Weez18 | 10/10 | 5398 days | 45% |
| Eric Grant | 9/10 | 5403 days | 45% |
| Eric & Liz McKean | 10/10 | 5411 days | 45% |
| Janice OConnor | 9/10 | 5412 days | 45% |
| Van Vliet | 7/10 | 5416 days | 42% |
| Walter Buschta | 10/10 | 5420 days | 45% |
| Richard Broughton | 9/10 | 5423 days | 45% |
| Ben Akin-Smith | 9/10 | 5423 days | 45% |
| Alan Munday | 9/10 | 5427 days | 45% |
| Pam & Rob Tellwright | 9/10 | 5433 days | 45% |
| Agnes McMillan | 10/10 | 5441 days | 45% |
| Gerd Pagel | 10/10 | 5442 days | 45% |
| Jill Dean | 9/10 | 5444 days | 45% |
| Katharina Dierkes | 8/10 | 5444 days | 45% |
| Saglibene | 10/10 | 5447 days | 45% |
| Jarvis and Anja | 8/10 | 5447 days | 45% |
| Derek Archibald | 9/10 | 5450 days | 45% |
| Karen Phillips | 10/10 | 5454 days | 45% |
| Isbabel | 9/10 | 5455 days | 45% |
| Fred West | 8/10 | 5456 days | 45% |
| Dizey | 10/10 | 5488 days | 45% |
| Buttie | 10/10 | 5488 days | 45% |
| Shoe | 10/10 | 5519 days | 45% |
| Wal & Lynne | 8/10 | 5722 days | 45% |
| Chris & Rob | 8/10 | 5725 days | 45% |
| davidm239 | 9/10 | 5732 days | 45% |
| Martin | 10/10 | 5732 days | 45% |
| lindam | 10/10 | 5763 days | 45% |
| hooperuk | 10/10 | 5763 days | 45% |
| Hans and Astrid | 9/10 | 5771 days | 45% |
| Kevin F | 8/10 | 5776 days | 45% |
| Theresa | 10/10 | 5782 days | 45% |
| Antoine Del | 7/10 | 5784 days | 42% |
| Tanya | 9/10 | 5787 days | 45% |
| Peter Brown | 9/10 | 5790 days | 45% |
| Susan & Richard | 10/10 | 5794 days | 45% |
| SB | 8/10 | 5796 days | 45% |
| Johan | 9/10 | 5796 days | 45% |
| Jonathan Martin | 8/10 | 5797 days | 45% |
| Tim | 8/10 | 5801 days | 45% |
| Pierre Pilon | 10/10 | 5802 days | 45% |
| Ed & Pat Mitchell | 8/10 | 5802 days | 45% |
| Ivo Braakhuis | 6/10 | 5802 days | 39% |
| Hans & Huxi | 8/10 | 5802 days | 45% |
| Mieke Knoops | 9/10 | 5804 days | 45% |
| Pascal Auber | 10/10 | 5808 days | 45% |
| Becky | 10/10 | 5815 days | 45% |
| Caitriona Doyle | 10/10 | 5816 days | 45% |
| Adriane | 7/10 | 5818 days | 42% |
| Hanz | 10/10 | 5818 days | 45% |
| Pizzanelli | 8/10 | 5821 days | 45% |
| Chris Kevin | 9/10 | 5831 days | 45% |
| Elizabeth E | 8/10 | 5838 days | 45% |
| Markus | 8/10 | 5838 days | 45% |
| EA Anders | 5/10 | 5839 days | 35% |
| deanlaw | 10/10 | 5867 days | 45% |
| gemmav | 9/10 | 5868 days | 45% |
| eliertv | 7/10 | 5868 days | 42% |
| Furger | 10/10 | 5886 days | 45% |
| Chris Leach | 8/10 | 5891 days | 45% |
| Sabrina Bazin | 9/10 | 5892 days | 45% |
| Colin S | 5/10 | 5892 days | 35% |
| Bernard Misfud | 9/10 | 5895 days | 45% |
| Hansjoerg Ehrmann | 7/10 | 5895 days | 42% |
| Thorben Thede | 7/10 | 5896 days | 42% |
| Shane and Kate Wilkinson | 10/10 | 5906 days | 45% |
| arminh | 6/10 | 5907 days | 39% |
| Graham Butt | 10/10 | 5907 days | 45% |
| Dermot Bryne | 10/10 | 5907 days | 45% |
| Evan | 9/10 | 5945 days | 45% |
| miniappleses | 9/10 | 5945 days | 45% |
| arthurw | 10/10 | 6000 days | 45% |
| richardh | 9/10 | 6008 days | 45% |
| SiljaH | 5/10 | 6117 days | 35% |
| jenniferk | 10/10 | 6128 days | 45% |
| scottl | 9/10 | 6128 days | 45% |
| Colin Church | 9/10 | 6128 days | 45% |
| Marc_N | 10/10 | 6129 days | 45% |
| Andrew Biddle | 7/10 | 6130 days | 42% |
| SBlake | 8/10 | 6133 days | 45% |
| AnjaN | 10/10 | 6135 days | 45% |
| Falk | 8/10 | 6144 days | 45% |
| WiebkeS | 9/10 | 6144 days | 45% |
| AmyBarrett | 10/10 | 6144 days | 45% |
| ChrisD | 10/10 | 6144 days | 45% |
| GeraldMcNamora | 8/10 | 6144 days | 45% |
| StijnH | 8/10 | 6145 days | 45% |
| Lars Haf | 8/10 | 6146 days | 45% |
| AnjaChrist | 9/10 | 6146 days | 45% |
| Tiemen | 9/10 | 6148 days | 45% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.