G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Queen Charlotte Track

Valid Reviews

250 Valid Reviews

The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 250 valid reviews:

Rating Count Percentage
10/10 65
26%
9/10 65
26%
8/10 66
26%
7/10 33
13%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

84.12% Average

The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

243 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 243 face-to-face reviews:

Rating Count Percentage
10/10 59
24%
9/10 64
26%
8/10 66
27%
7/10 33
14%
6/10 10
4%
5/10 6
2%
4/10 4
2%
3/10 1
0%
2/10 0
0%
1/10 0
0%

83.70% Average

The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.23%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Malcolm 6/10 3547 days 88%
Andy 9/10 3556 days 100%
Benedikt Lorenz 7/10 3580 days 91%
Jonas Neumann 9/10 3583 days 97%
Theresa Flach 9/10 3583 days 97%
Alexandra Luerner 9/10 3630 days 91%
Frank Bien 9/10 3630 days 91%
Sarah 10/10 3632 days 92%
Alan Rock 7/10 3635 days 85%
Tina Kueffer 8/10 3637 days 89%
Wolfgang 10/10 3640 days 91%
Favia 10/10 3640 days 91%
Daniel Carr 9/10 3641 days 90%
romain perroches 9/10 3653 days 88%
Soria Chher 9/10 3653 days 88%
Alex Schmidt 10/10 3653 days 89%
Justine Langero 9/10 3662 days 87%
Thomas 9/10 3662 days 87%
Gabriel Prerot 8/10 3671 days 85%
Bettina Enigl 9/10 3671 days 86%
Mikulas and Dominika 8/10 3677 days 84%
Benjamin Leboucq 7/10 3873 days 57%
Adrien Richard 7/10 3873 days 57%
Nicole 7/10 3875 days 57%
Johannes Wassner 8/10 3880 days 59%
Sylvie Smets 9/10 3881 days 60%
Maarten Simons 9/10 3884 days 60%
Magali Schwantke 9/10 3888 days 59%
Kathrin Redl 7/10 3891 days 55%
Luala F 10/10 3892 days 59%
Sebastian Heinzelmann 8/10 3892 days 58%
Anna Kern 8/10 3892 days 58%
Yoomm 8/10 3899 days 57%
Mark 6/10 3899 days 50%
Robin Stamm 8/10 3899 days 57%
Stephan Kirchenbaur 7/10 3900 days 54%
Johannes Frank 8/10 3902 days 57%
Tom Brien 8/10 3905 days 56%
Skye Brien 10/10 3905 days 58%
Dennis Xuereb 8/10 3908 days 56%
Andre 10/10 3908 days 57%
Marco 7/10 3913 days 53%
Mateusz 8/10 3917 days 55%
Ambrosio Loojs 5/10 3937 days 41%
Anna Bouteloup 7/10 3937 days 50%
Pauline Chailand 9/10 3937 days 53%
Anna Stoehr 6/10 3938 days 46%
Ulli 10/10 3939 days 53%
Kristyna Mokrackoua 10/10 3943 days 53%
Philipp 10/10 3945 days 53%
Monica Mier 10/10 3947 days 52%
Ian Hortop 9/10 3949 days 52%
Sara Kuenzi 7/10 3954 days 48%
Barna Szakacs 9/10 3975 days 48%
Christian Boudreau 8/10 3978 days 48%
Evie Sel 9/10 3997 days 46%
Robyn Hallowell 10/10 3998 days 46%
Selma Krap 9/10 3998 days 46%
Maxi Woedel 9/10 3998 days 46%
Philipp Richter 8/10 4032 days 41%
Katherine Halliday 8/10 4260 days 13%
Nina Müller 6/10 4286 days 9%
Katie Stillman 7/10 4344 days 3%
leila rowbotham 8/10 4355 days 2%
Polly Rider 8/10 4365 days 0%
Astrid Egesten 8/10 4368 days 0%
Alex 7/10 4614 days 58%
Josefin Lind 9/10 4615 days 61%
Herman Holmgist 10/10 4615 days 62%
Christina 7/10 4618 days 58%
Kathrin Lerch 8/10 4618 days 61%
Erik Nestlez 10/10 4619 days 62%
Sanne Meijer 10/10 4619 days 62%
Jenny Finch 8/10 4632 days 61%
Drame Mahmadou 7/10 4633 days 58%
Adele Grandguillot 5/10 4633 days 47%
Anne Haenchen 7/10 4636 days 58%
Kathi 7/10 4636 days 58%
Christine Helleiner 9/10 4637 days 61%
Felicitas 9/10 4637 days 61%
Steffen 4/10 4639 days 40%
Sergey Pronkin 9/10 4639 days 61%
Jan Kerkhoff 10/10 4640 days 62%
Friederike Kranzin 9/10 4643 days 61%
Guillaume 8/10 4645 days 61%
Pierre Gentile 4/10 4647 days 40%
Jennifer Garner 9/10 4649 days 61%
Ian Garner 9/10 4649 days 61%
Marinette 9/10 4651 days 61%
Karel 9/10 4652 days 61%
Kristyna 8/10 4652 days 61%
Toke Frederiksen 4/10 4659 days 40%
Verena 8/10 4663 days 61%
Benjamin 8/10 4663 days 61%
Lars Borgaa 8/10 4676 days 61%
Susser 9/10 4688 days 61%
Chen Levin 7/10 4693 days 58%
Lara Mroseck 10/10 4693 days 62%
Robert Geissler 10/10 4693 days 62%
Moulou Ludonvic 8/10 4700 days 61%
Elisabeth Boulier 8/10 4700 days 61%
Mark Wiggington 8/10 4964 days 61%
Bertiethebus 10/10 4970 days 62%
Audrey Ripoche 9/10 4977 days 61%
Miranda 7/10 4978 days 58%
Bertrand Gilles 7/10 4983 days 58%
Debiesse 7/10 4989 days 58%
Galen Licht 10/10 4989 days 62%
Thomas 8/10 4999 days 61%
Karina Gratz 3/10 5005 days 33%
Luisa 9/10 5006 days 61%
Soren and Inelase Lindhardbell 10/10 5073 days 62%
Soren and Inelase Lindhardbell 10/10 5073 days 62%
Nadine 8/10 5073 days 61%
Roux 8/10 5081 days 61%
Timo Maschke 10/10 5082 days 62%
Jackie and Brian 8/10 5083 days 61%
Darren Abbott 7/10 5084 days 58%
Alexandra van den Brack 7/10 5088 days 58%
Anne and John 9/10 5090 days 61%
Sasha and Sandra Bonavia 10/10 5091 days 62%
Barbara 10/10 5091 days 62%
Denise Albrecht 10/10 5095 days 62%
Sally 10/10 5095 days 62%
Megan Child 10/10 5108 days 62%
Adrian Weidell 8/10 5296 days 61%
Jonathan Tuthill 10/10 5351 days 62%
Jen Sweeting 8/10 5353 days 61%
Johannes Mullner 5/10 5356 days 47%
Def Fem 8/10 5361 days 61%
Axel Irriger 6/10 5368 days 53%
Lucy Wilde 6/10 5369 days 53%
Dick Stewart 7/10 5371 days 58%
Janet 9/10 5371 days 61%
Lee Lloyd 9/10 5376 days 61%
Ryan Pynappels 8/10 5377 days 61%
Carl & Desiree Potter 10/10 5378 days 62%
John & Ray Calder 7/10 5378 days 58%
D Collier 10/10 5379 days 62%
E Smudde 8/10 5379 days 61%
Rachel 9/10 5380 days 61%
Yves & Sylvia 8/10 5380 days 61%
Andy Bridgman 8/10 5380 days 61%
Hendrik F 8/10 5380 days 61%
Hardy 8/10 5381 days 61%
Alan Findlay 8/10 5381 days 61%
Fannette Peyreplane 9/10 5383 days 61%
Schweiger 8/10 5390 days 61%
Margaret Wendell 8/10 5393 days 61%
Frank & Julia 6/10 5394 days 53%
Bradley 7/10 5440 days 58%
Rene Rypkema 7/10 5440 days 58%
Steve & Maggie 4/10 5458 days 40%
Peter, Noelle & Susanne 6/10 5460 days 53%
Cornelia & Josef 9/10 5469 days 61%
Jan & Marian 10/10 5469 days 62%
Benjamin Meier 8/10 5472 days 61%
Remco te Lintum 8/10 5473 days 61%
P Stanton 10/10 5674 days 62%
Lisa Milton 10/10 5694 days 62%
Weez18 10/10 5701 days 62%
Eric Grant 9/10 5706 days 61%
Eric & Liz McKean 10/10 5714 days 62%
Janice OConnor 9/10 5715 days 61%
Van Vliet 7/10 5719 days 58%
Walter Buschta 10/10 5723 days 62%
Richard Broughton 9/10 5726 days 61%
Ben Akin-Smith 9/10 5726 days 61%
Alan Munday 9/10 5730 days 61%
Pam & Rob Tellwright 9/10 5736 days 61%
Agnes McMillan 10/10 5744 days 62%
Gerd Pagel 10/10 5745 days 62%
Jill Dean 9/10 5747 days 61%
Katharina Dierkes 8/10 5747 days 61%
Saglibene 10/10 5750 days 62%
Jarvis and Anja 8/10 5750 days 61%
Derek Archibald 9/10 5753 days 61%
Karen Phillips 10/10 5757 days 62%
Isbabel 9/10 5758 days 61%
Fred West 8/10 5759 days 61%
Dizey 10/10 5791 days 62%
Buttie 10/10 5791 days 62%
Shoe 10/10 5822 days 62%
Wal & Lynne 8/10 6026 days 61%
Chris & Rob 8/10 6029 days 61%
davidm239 9/10 6036 days 61%
Martin 10/10 6036 days 62%
lindam 10/10 6066 days 62%
hooperuk 10/10 6066 days 62%
Hans and Astrid 9/10 6074 days 61%
Kevin F 8/10 6079 days 61%
Theresa 10/10 6085 days 62%
Antoine Del 7/10 6087 days 58%
Tanya 9/10 6090 days 61%
Peter Brown 9/10 6093 days 61%
Susan & Richard 10/10 6097 days 62%
SB 8/10 6099 days 61%
Johan 9/10 6099 days 61%
Jonathan Martin 8/10 6100 days 61%
Tim 8/10 6104 days 61%
Pierre Pilon 10/10 6105 days 62%
Ed & Pat Mitchell 8/10 6105 days 61%
Ivo Braakhuis 6/10 6105 days 53%
Hans & Huxi 8/10 6105 days 61%
Mieke Knoops 9/10 6107 days 61%
Pascal Auber 10/10 6111 days 62%
Becky 10/10 6118 days 62%
Caitriona Doyle 10/10 6119 days 62%
Adriane 7/10 6121 days 58%
Hanz 10/10 6121 days 62%
Pizzanelli 8/10 6124 days 61%
Chris Kevin 9/10 6134 days 61%
Elizabeth E 8/10 6141 days 61%
Markus 8/10 6141 days 61%
EA Anders 5/10 6142 days 47%
deanlaw 10/10 6170 days 62%
gemmav 9/10 6171 days 61%
eliertv 7/10 6171 days 58%
Furger 10/10 6189 days 62%
Chris Leach 8/10 6194 days 61%
Sabrina Bazin 9/10 6195 days 61%
Colin S 5/10 6195 days 47%
Bernard Misfud 9/10 6198 days 61%
Hansjoerg Ehrmann 7/10 6198 days 58%
Thorben Thede 7/10 6199 days 58%
Shane and Kate Wilkinson 10/10 6209 days 62%
arminh 6/10 6210 days 53%
Graham Butt 10/10 6210 days 62%
Dermot Bryne 10/10 6210 days 62%
Evan 9/10 6248 days 61%
miniappleses 9/10 6248 days 61%
arthurw 10/10 6304 days 62%
richardh 9/10 6312 days 61%
SiljaH 5/10 6421 days 47%
jenniferk 10/10 6431 days 62%
scottl 9/10 6431 days 61%
Colin Church 9/10 6431 days 61%
Marc_N 10/10 6432 days 62%
Andrew Biddle 7/10 6433 days 58%
SBlake 8/10 6436 days 61%
AnjaN 10/10 6438 days 62%
Falk 8/10 6447 days 61%
WiebkeS 9/10 6447 days 61%
AmyBarrett 10/10 6447 days 62%
ChrisD 10/10 6447 days 62%
GeraldMcNamora 8/10 6447 days 61%
StijnH 8/10 6448 days 61%
Lars Haf 8/10 6449 days 61%
AnjaChrist 9/10 6449 days 61%
Tiemen 9/10 6451 days 61%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.78% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.