Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3426 days | 86% |
| Andy | 9/10 | 3435 days | 100% |
| Benedikt Lorenz | 7/10 | 3459 days | 90% |
| Jonas Neumann | 9/10 | 3462 days | 97% |
| Theresa Flach | 9/10 | 3462 days | 97% |
| Alexandra Luerner | 9/10 | 3509 days | 91% |
| Frank Bien | 9/10 | 3509 days | 91% |
| Sarah | 10/10 | 3511 days | 92% |
| Alan Rock | 7/10 | 3514 days | 84% |
| Tina Kueffer | 8/10 | 3516 days | 89% |
| Wolfgang | 10/10 | 3519 days | 91% |
| Favia | 10/10 | 3519 days | 91% |
| Daniel Carr | 9/10 | 3520 days | 90% |
| romain perroches | 9/10 | 3532 days | 88% |
| Soria Chher | 9/10 | 3532 days | 88% |
| Alex Schmidt | 10/10 | 3532 days | 89% |
| Justine Langero | 9/10 | 3541 days | 87% |
| Thomas | 9/10 | 3541 days | 87% |
| Gabriel Prerot | 8/10 | 3550 days | 85% |
| Bettina Enigl | 9/10 | 3550 days | 86% |
| Mikulas and Dominika | 8/10 | 3556 days | 84% |
| Benjamin Leboucq | 7/10 | 3752 days | 56% |
| Adrien Richard | 7/10 | 3752 days | 56% |
| Nicole | 7/10 | 3754 days | 56% |
| Johannes Wassner | 8/10 | 3759 days | 59% |
| Sylvie Smets | 9/10 | 3760 days | 60% |
| Maarten Simons | 9/10 | 3763 days | 60% |
| Magali Schwantke | 9/10 | 3767 days | 59% |
| Kathrin Redl | 7/10 | 3770 days | 54% |
| Luala F | 10/10 | 3771 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3771 days | 58% |
| Anna Kern | 8/10 | 3771 days | 58% |
| Yoomm | 8/10 | 3778 days | 57% |
| Mark | 6/10 | 3778 days | 48% |
| Robin Stamm | 8/10 | 3778 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3779 days | 53% |
| Johannes Frank | 8/10 | 3781 days | 57% |
| Tom Brien | 8/10 | 3784 days | 56% |
| Skye Brien | 10/10 | 3784 days | 58% |
| Dennis Xuereb | 8/10 | 3787 days | 56% |
| Andre | 10/10 | 3787 days | 57% |
| Marco | 7/10 | 3792 days | 52% |
| Mateusz | 8/10 | 3796 days | 55% |
| Ambrosio Loojs | 5/10 | 3816 days | 37% |
| Anna Bouteloup | 7/10 | 3816 days | 49% |
| Pauline Chailand | 9/10 | 3816 days | 53% |
| Anna Stoehr | 6/10 | 3817 days | 44% |
| Ulli | 10/10 | 3818 days | 54% |
| Kristyna Mokrackoua | 10/10 | 3822 days | 53% |
| Philipp | 10/10 | 3824 days | 53% |
| Monica Mier | 10/10 | 3826 days | 53% |
| Ian Hortop | 9/10 | 3828 days | 52% |
| Sara Kuenzi | 7/10 | 3833 days | 47% |
| Barna Szakacs | 9/10 | 3854 days | 48% |
| Christian Boudreau | 8/10 | 3857 days | 47% |
| Evie Sel | 9/10 | 3876 days | 46% |
| Robyn Hallowell | 10/10 | 3877 days | 46% |
| Selma Krap | 9/10 | 3877 days | 46% |
| Maxi Woedel | 9/10 | 3877 days | 46% |
| Philipp Richter | 8/10 | 3911 days | 41% |
| Katherine Halliday | 8/10 | 4139 days | 13% |
| Nina Müller | 6/10 | 4165 days | 7% |
| Katie Stillman | 7/10 | 4223 days | 2% |
| leila rowbotham | 8/10 | 4234 days | 2% |
| Polly Rider | 8/10 | 4244 days | 0% |
| Astrid Egesten | 8/10 | 4247 days | 0% |
| Alex | 7/10 | 4493 days | 43% |
| Josefin Lind | 9/10 | 4494 days | 47% |
| Herman Holmgist | 10/10 | 4494 days | 47% |
| Christina | 7/10 | 4497 days | 43% |
| Kathrin Lerch | 8/10 | 4497 days | 46% |
| Erik Nestlez | 10/10 | 4498 days | 47% |
| Sanne Meijer | 10/10 | 4498 days | 47% |
| Jenny Finch | 8/10 | 4511 days | 46% |
| Drame Mahmadou | 7/10 | 4512 days | 43% |
| Adele Grandguillot | 5/10 | 4512 days | 32% |
| Anne Haenchen | 7/10 | 4515 days | 43% |
| Kathi | 7/10 | 4515 days | 43% |
| Christine Helleiner | 9/10 | 4516 days | 47% |
| Felicitas | 9/10 | 4516 days | 47% |
| Steffen | 4/10 | 4518 days | 25% |
| Sergey Pronkin | 9/10 | 4518 days | 47% |
| Jan Kerkhoff | 10/10 | 4519 days | 47% |
| Friederike Kranzin | 9/10 | 4522 days | 47% |
| Guillaume | 8/10 | 4524 days | 46% |
| Pierre Gentile | 4/10 | 4526 days | 25% |
| Jennifer Garner | 9/10 | 4528 days | 47% |
| Ian Garner | 9/10 | 4528 days | 47% |
| Marinette | 9/10 | 4530 days | 47% |
| Karel | 9/10 | 4531 days | 47% |
| Kristyna | 8/10 | 4531 days | 46% |
| Toke Frederiksen | 4/10 | 4538 days | 25% |
| Verena | 8/10 | 4542 days | 46% |
| Benjamin | 8/10 | 4542 days | 46% |
| Lars Borgaa | 8/10 | 4555 days | 46% |
| Susser | 9/10 | 4567 days | 47% |
| Chen Levin | 7/10 | 4572 days | 43% |
| Lara Mroseck | 10/10 | 4572 days | 47% |
| Robert Geissler | 10/10 | 4572 days | 47% |
| Moulou Ludonvic | 8/10 | 4579 days | 46% |
| Elisabeth Boulier | 8/10 | 4579 days | 46% |
| Mark Wiggington | 8/10 | 4843 days | 46% |
| Bertiethebus | 10/10 | 4849 days | 47% |
| Audrey Ripoche | 9/10 | 4856 days | 47% |
| Miranda | 7/10 | 4857 days | 43% |
| Bertrand Gilles | 7/10 | 4862 days | 43% |
| Debiesse | 7/10 | 4868 days | 43% |
| Galen Licht | 10/10 | 4868 days | 47% |
| Thomas | 8/10 | 4878 days | 46% |
| Karina Gratz | 3/10 | 4884 days | 18% |
| Luisa | 9/10 | 4885 days | 47% |
| Soren and Inelase Lindhardbell | 10/10 | 4952 days | 47% |
| Soren and Inelase Lindhardbell | 10/10 | 4952 days | 47% |
| Nadine | 8/10 | 4952 days | 46% |
| Roux | 8/10 | 4960 days | 46% |
| Timo Maschke | 10/10 | 4961 days | 47% |
| Jackie and Brian | 8/10 | 4962 days | 46% |
| Darren Abbott | 7/10 | 4963 days | 43% |
| Alexandra van den Brack | 7/10 | 4967 days | 43% |
| Anne and John | 9/10 | 4969 days | 47% |
| Sasha and Sandra Bonavia | 10/10 | 4970 days | 47% |
| Barbara | 10/10 | 4970 days | 47% |
| Denise Albrecht | 10/10 | 4974 days | 47% |
| Sally | 10/10 | 4974 days | 47% |
| Megan Child | 10/10 | 4987 days | 47% |
| Adrian Weidell | 8/10 | 5175 days | 46% |
| Jonathan Tuthill | 10/10 | 5230 days | 47% |
| Jen Sweeting | 8/10 | 5232 days | 46% |
| Johannes Mullner | 5/10 | 5235 days | 32% |
| Def Fem | 8/10 | 5240 days | 46% |
| Axel Irriger | 6/10 | 5247 days | 38% |
| Lucy Wilde | 6/10 | 5248 days | 38% |
| Dick Stewart | 7/10 | 5250 days | 43% |
| Janet | 9/10 | 5250 days | 47% |
| Lee Lloyd | 9/10 | 5255 days | 47% |
| Ryan Pynappels | 8/10 | 5256 days | 46% |
| Carl & Desiree Potter | 10/10 | 5257 days | 47% |
| John & Ray Calder | 7/10 | 5257 days | 43% |
| D Collier | 10/10 | 5258 days | 47% |
| E Smudde | 8/10 | 5258 days | 46% |
| Rachel | 9/10 | 5259 days | 47% |
| Yves & Sylvia | 8/10 | 5259 days | 46% |
| Andy Bridgman | 8/10 | 5259 days | 46% |
| Hendrik F | 8/10 | 5259 days | 46% |
| Hardy | 8/10 | 5260 days | 46% |
| Alan Findlay | 8/10 | 5260 days | 46% |
| Fannette Peyreplane | 9/10 | 5262 days | 47% |
| Schweiger | 8/10 | 5269 days | 46% |
| Margaret Wendell | 8/10 | 5272 days | 46% |
| Frank & Julia | 6/10 | 5273 days | 38% |
| Bradley | 7/10 | 5319 days | 43% |
| Rene Rypkema | 7/10 | 5319 days | 43% |
| Steve & Maggie | 4/10 | 5337 days | 25% |
| Peter, Noelle & Susanne | 6/10 | 5339 days | 38% |
| Cornelia & Josef | 9/10 | 5348 days | 47% |
| Jan & Marian | 10/10 | 5348 days | 47% |
| Benjamin Meier | 8/10 | 5351 days | 46% |
| Remco te Lintum | 8/10 | 5352 days | 46% |
| P Stanton | 10/10 | 5553 days | 47% |
| Lisa Milton | 10/10 | 5573 days | 47% |
| Weez18 | 10/10 | 5580 days | 47% |
| Eric Grant | 9/10 | 5585 days | 47% |
| Eric & Liz McKean | 10/10 | 5593 days | 47% |
| Janice OConnor | 9/10 | 5594 days | 47% |
| Van Vliet | 7/10 | 5598 days | 43% |
| Walter Buschta | 10/10 | 5602 days | 47% |
| Richard Broughton | 9/10 | 5605 days | 47% |
| Ben Akin-Smith | 9/10 | 5605 days | 47% |
| Alan Munday | 9/10 | 5609 days | 47% |
| Pam & Rob Tellwright | 9/10 | 5615 days | 47% |
| Agnes McMillan | 10/10 | 5623 days | 47% |
| Gerd Pagel | 10/10 | 5624 days | 47% |
| Jill Dean | 9/10 | 5626 days | 47% |
| Katharina Dierkes | 8/10 | 5626 days | 46% |
| Saglibene | 10/10 | 5629 days | 47% |
| Jarvis and Anja | 8/10 | 5629 days | 46% |
| Derek Archibald | 9/10 | 5632 days | 47% |
| Karen Phillips | 10/10 | 5636 days | 47% |
| Isbabel | 9/10 | 5637 days | 47% |
| Fred West | 8/10 | 5638 days | 46% |
| Dizey | 10/10 | 5670 days | 47% |
| Buttie | 10/10 | 5670 days | 47% |
| Shoe | 10/10 | 5701 days | 47% |
| Wal & Lynne | 8/10 | 5905 days | 46% |
| Chris & Rob | 8/10 | 5908 days | 46% |
| davidm239 | 9/10 | 5915 days | 47% |
| Martin | 10/10 | 5915 days | 47% |
| lindam | 10/10 | 5945 days | 47% |
| hooperuk | 10/10 | 5945 days | 47% |
| Hans and Astrid | 9/10 | 5953 days | 47% |
| Kevin F | 8/10 | 5958 days | 46% |
| Theresa | 10/10 | 5964 days | 47% |
| Antoine Del | 7/10 | 5966 days | 43% |
| Tanya | 9/10 | 5969 days | 47% |
| Peter Brown | 9/10 | 5972 days | 47% |
| Susan & Richard | 10/10 | 5976 days | 47% |
| SB | 8/10 | 5978 days | 46% |
| Johan | 9/10 | 5978 days | 47% |
| Jonathan Martin | 8/10 | 5979 days | 46% |
| Tim | 8/10 | 5983 days | 46% |
| Pierre Pilon | 10/10 | 5984 days | 47% |
| Ed & Pat Mitchell | 8/10 | 5984 days | 46% |
| Ivo Braakhuis | 6/10 | 5984 days | 38% |
| Hans & Huxi | 8/10 | 5984 days | 46% |
| Mieke Knoops | 9/10 | 5986 days | 47% |
| Pascal Auber | 10/10 | 5990 days | 47% |
| Becky | 10/10 | 5997 days | 47% |
| Caitriona Doyle | 10/10 | 5998 days | 47% |
| Adriane | 7/10 | 6000 days | 43% |
| Hanz | 10/10 | 6000 days | 47% |
| Pizzanelli | 8/10 | 6003 days | 46% |
| Chris Kevin | 9/10 | 6013 days | 47% |
| Elizabeth E | 8/10 | 6020 days | 46% |
| Markus | 8/10 | 6020 days | 46% |
| EA Anders | 5/10 | 6021 days | 32% |
| deanlaw | 10/10 | 6049 days | 47% |
| gemmav | 9/10 | 6050 days | 47% |
| eliertv | 7/10 | 6050 days | 43% |
| Furger | 10/10 | 6068 days | 47% |
| Chris Leach | 8/10 | 6073 days | 46% |
| Sabrina Bazin | 9/10 | 6074 days | 47% |
| Colin S | 5/10 | 6074 days | 32% |
| Bernard Misfud | 9/10 | 6077 days | 47% |
| Hansjoerg Ehrmann | 7/10 | 6077 days | 43% |
| Thorben Thede | 7/10 | 6078 days | 43% |
| Shane and Kate Wilkinson | 10/10 | 6088 days | 47% |
| arminh | 6/10 | 6089 days | 38% |
| Graham Butt | 10/10 | 6089 days | 47% |
| Dermot Bryne | 10/10 | 6089 days | 47% |
| Evan | 9/10 | 6127 days | 47% |
| miniappleses | 9/10 | 6127 days | 47% |
| arthurw | 10/10 | 6183 days | 47% |
| richardh | 9/10 | 6191 days | 47% |
| SiljaH | 5/10 | 6300 days | 32% |
| jenniferk | 10/10 | 6310 days | 47% |
| scottl | 9/10 | 6310 days | 47% |
| Colin Church | 9/10 | 6310 days | 47% |
| Marc_N | 10/10 | 6311 days | 47% |
| Andrew Biddle | 7/10 | 6312 days | 43% |
| SBlake | 8/10 | 6315 days | 46% |
| AnjaN | 10/10 | 6317 days | 47% |
| Falk | 8/10 | 6326 days | 46% |
| WiebkeS | 9/10 | 6326 days | 47% |
| AmyBarrett | 10/10 | 6326 days | 47% |
| ChrisD | 10/10 | 6326 days | 47% |
| GeraldMcNamora | 8/10 | 6326 days | 46% |
| StijnH | 8/10 | 6327 days | 46% |
| Lars Haf | 8/10 | 6328 days | 46% |
| AnjaChrist | 9/10 | 6328 days | 47% |
| Tiemen | 9/10 | 6330 days | 47% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.