Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3385 days | 85% |
| Andy | 9/10 | 3394 days | 100% |
| Benedikt Lorenz | 7/10 | 3418 days | 90% |
| Jonas Neumann | 9/10 | 3421 days | 97% |
| Theresa Flach | 9/10 | 3421 days | 97% |
| Alexandra Luerner | 9/10 | 3468 days | 91% |
| Frank Bien | 9/10 | 3468 days | 91% |
| Sarah | 10/10 | 3470 days | 92% |
| Alan Rock | 7/10 | 3473 days | 84% |
| Tina Kueffer | 8/10 | 3475 days | 89% |
| Wolfgang | 10/10 | 3478 days | 91% |
| Favia | 10/10 | 3478 days | 91% |
| Daniel Carr | 9/10 | 3479 days | 90% |
| romain perroches | 9/10 | 3491 days | 88% |
| Soria Chher | 9/10 | 3491 days | 88% |
| Alex Schmidt | 10/10 | 3491 days | 89% |
| Justine Langero | 9/10 | 3500 days | 87% |
| Thomas | 9/10 | 3500 days | 87% |
| Gabriel Prerot | 8/10 | 3509 days | 85% |
| Bettina Enigl | 9/10 | 3509 days | 86% |
| Mikulas and Dominika | 8/10 | 3515 days | 84% |
| Benjamin Leboucq | 7/10 | 3711 days | 56% |
| Adrien Richard | 7/10 | 3711 days | 56% |
| Nicole | 7/10 | 3713 days | 56% |
| Johannes Wassner | 8/10 | 3718 days | 59% |
| Sylvie Smets | 9/10 | 3719 days | 60% |
| Maarten Simons | 9/10 | 3722 days | 60% |
| Magali Schwantke | 9/10 | 3726 days | 59% |
| Kathrin Redl | 7/10 | 3729 days | 54% |
| Luala F | 10/10 | 3730 days | 60% |
| Sebastian Heinzelmann | 8/10 | 3730 days | 58% |
| Anna Kern | 8/10 | 3730 days | 58% |
| Yoomm | 8/10 | 3737 days | 57% |
| Mark | 6/10 | 3737 days | 48% |
| Robin Stamm | 8/10 | 3737 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3738 days | 53% |
| Johannes Frank | 8/10 | 3740 days | 57% |
| Tom Brien | 8/10 | 3743 days | 56% |
| Skye Brien | 10/10 | 3743 days | 58% |
| Dennis Xuereb | 8/10 | 3746 days | 56% |
| Andre | 10/10 | 3746 days | 58% |
| Marco | 7/10 | 3751 days | 51% |
| Mateusz | 8/10 | 3755 days | 55% |
| Ambrosio Loojs | 5/10 | 3775 days | 36% |
| Anna Bouteloup | 7/10 | 3775 days | 49% |
| Pauline Chailand | 9/10 | 3775 days | 53% |
| Anna Stoehr | 6/10 | 3776 days | 43% |
| Ulli | 10/10 | 3777 days | 54% |
| Kristyna Mokrackoua | 10/10 | 3781 days | 53% |
| Philipp | 10/10 | 3783 days | 53% |
| Monica Mier | 10/10 | 3785 days | 53% |
| Ian Hortop | 9/10 | 3787 days | 52% |
| Sara Kuenzi | 7/10 | 3792 days | 47% |
| Barna Szakacs | 9/10 | 3813 days | 49% |
| Christian Boudreau | 8/10 | 3816 days | 47% |
| Evie Sel | 9/10 | 3835 days | 46% |
| Robyn Hallowell | 10/10 | 3836 days | 46% |
| Selma Krap | 9/10 | 3836 days | 46% |
| Maxi Woedel | 9/10 | 3836 days | 46% |
| Philipp Richter | 8/10 | 3870 days | 41% |
| Katherine Halliday | 8/10 | 4098 days | 13% |
| Nina Müller | 6/10 | 4124 days | 6% |
| Katie Stillman | 7/10 | 4182 days | 2% |
| leila rowbotham | 8/10 | 4193 days | 2% |
| Polly Rider | 8/10 | 4203 days | 0% |
| Astrid Egesten | 8/10 | 4206 days | 0% |
| Alex | 7/10 | 4452 days | 38% |
| Josefin Lind | 9/10 | 4453 days | 42% |
| Herman Holmgist | 10/10 | 4453 days | 42% |
| Christina | 7/10 | 4456 days | 38% |
| Kathrin Lerch | 8/10 | 4456 days | 41% |
| Erik Nestlez | 10/10 | 4457 days | 42% |
| Sanne Meijer | 10/10 | 4457 days | 42% |
| Jenny Finch | 8/10 | 4470 days | 41% |
| Drame Mahmadou | 7/10 | 4471 days | 38% |
| Adele Grandguillot | 5/10 | 4471 days | 27% |
| Anne Haenchen | 7/10 | 4474 days | 38% |
| Kathi | 7/10 | 4474 days | 38% |
| Christine Helleiner | 9/10 | 4475 days | 42% |
| Felicitas | 9/10 | 4475 days | 42% |
| Steffen | 4/10 | 4477 days | 20% |
| Sergey Pronkin | 9/10 | 4477 days | 42% |
| Jan Kerkhoff | 10/10 | 4478 days | 42% |
| Friederike Kranzin | 9/10 | 4481 days | 42% |
| Guillaume | 8/10 | 4483 days | 41% |
| Pierre Gentile | 4/10 | 4485 days | 20% |
| Jennifer Garner | 9/10 | 4487 days | 42% |
| Ian Garner | 9/10 | 4487 days | 42% |
| Marinette | 9/10 | 4489 days | 42% |
| Karel | 9/10 | 4490 days | 42% |
| Kristyna | 8/10 | 4490 days | 41% |
| Toke Frederiksen | 4/10 | 4497 days | 20% |
| Verena | 8/10 | 4501 days | 41% |
| Benjamin | 8/10 | 4501 days | 41% |
| Lars Borgaa | 8/10 | 4514 days | 41% |
| Susser | 9/10 | 4526 days | 42% |
| Chen Levin | 7/10 | 4531 days | 38% |
| Lara Mroseck | 10/10 | 4531 days | 42% |
| Robert Geissler | 10/10 | 4531 days | 42% |
| Moulou Ludonvic | 8/10 | 4538 days | 41% |
| Elisabeth Boulier | 8/10 | 4538 days | 41% |
| Mark Wiggington | 8/10 | 4802 days | 41% |
| Bertiethebus | 10/10 | 4808 days | 42% |
| Audrey Ripoche | 9/10 | 4815 days | 42% |
| Miranda | 7/10 | 4816 days | 38% |
| Bertrand Gilles | 7/10 | 4821 days | 38% |
| Debiesse | 7/10 | 4827 days | 38% |
| Galen Licht | 10/10 | 4827 days | 42% |
| Thomas | 8/10 | 4837 days | 41% |
| Karina Gratz | 3/10 | 4843 days | 13% |
| Luisa | 9/10 | 4844 days | 42% |
| Soren and Inelase Lindhardbell | 10/10 | 4911 days | 42% |
| Soren and Inelase Lindhardbell | 10/10 | 4911 days | 42% |
| Nadine | 8/10 | 4911 days | 41% |
| Roux | 8/10 | 4919 days | 41% |
| Timo Maschke | 10/10 | 4920 days | 42% |
| Jackie and Brian | 8/10 | 4921 days | 41% |
| Darren Abbott | 7/10 | 4922 days | 38% |
| Alexandra van den Brack | 7/10 | 4926 days | 38% |
| Anne and John | 9/10 | 4928 days | 42% |
| Sasha and Sandra Bonavia | 10/10 | 4929 days | 42% |
| Barbara | 10/10 | 4929 days | 42% |
| Denise Albrecht | 10/10 | 4933 days | 42% |
| Sally | 10/10 | 4933 days | 42% |
| Megan Child | 10/10 | 4946 days | 42% |
| Adrian Weidell | 8/10 | 5134 days | 41% |
| Jonathan Tuthill | 10/10 | 5189 days | 42% |
| Jen Sweeting | 8/10 | 5191 days | 41% |
| Johannes Mullner | 5/10 | 5194 days | 27% |
| Def Fem | 8/10 | 5199 days | 41% |
| Axel Irriger | 6/10 | 5206 days | 33% |
| Lucy Wilde | 6/10 | 5207 days | 33% |
| Dick Stewart | 7/10 | 5209 days | 38% |
| Janet | 9/10 | 5209 days | 42% |
| Lee Lloyd | 9/10 | 5214 days | 42% |
| Ryan Pynappels | 8/10 | 5215 days | 41% |
| Carl & Desiree Potter | 10/10 | 5216 days | 42% |
| John & Ray Calder | 7/10 | 5216 days | 38% |
| D Collier | 10/10 | 5217 days | 42% |
| E Smudde | 8/10 | 5217 days | 41% |
| Rachel | 9/10 | 5218 days | 42% |
| Yves & Sylvia | 8/10 | 5218 days | 41% |
| Andy Bridgman | 8/10 | 5218 days | 41% |
| Hendrik F | 8/10 | 5218 days | 41% |
| Hardy | 8/10 | 5219 days | 41% |
| Alan Findlay | 8/10 | 5219 days | 41% |
| Fannette Peyreplane | 9/10 | 5221 days | 42% |
| Schweiger | 8/10 | 5228 days | 41% |
| Margaret Wendell | 8/10 | 5231 days | 41% |
| Frank & Julia | 6/10 | 5232 days | 33% |
| Bradley | 7/10 | 5278 days | 38% |
| Rene Rypkema | 7/10 | 5278 days | 38% |
| Steve & Maggie | 4/10 | 5296 days | 20% |
| Peter, Noelle & Susanne | 6/10 | 5298 days | 33% |
| Cornelia & Josef | 9/10 | 5307 days | 42% |
| Jan & Marian | 10/10 | 5307 days | 42% |
| Benjamin Meier | 8/10 | 5310 days | 41% |
| Remco te Lintum | 8/10 | 5311 days | 41% |
| P Stanton | 10/10 | 5512 days | 42% |
| Lisa Milton | 10/10 | 5532 days | 42% |
| Weez18 | 10/10 | 5539 days | 42% |
| Eric Grant | 9/10 | 5544 days | 42% |
| Eric & Liz McKean | 10/10 | 5552 days | 42% |
| Janice OConnor | 9/10 | 5553 days | 42% |
| Van Vliet | 7/10 | 5557 days | 38% |
| Walter Buschta | 10/10 | 5561 days | 42% |
| Richard Broughton | 9/10 | 5564 days | 42% |
| Ben Akin-Smith | 9/10 | 5564 days | 42% |
| Alan Munday | 9/10 | 5568 days | 42% |
| Pam & Rob Tellwright | 9/10 | 5574 days | 42% |
| Agnes McMillan | 10/10 | 5582 days | 42% |
| Gerd Pagel | 10/10 | 5583 days | 42% |
| Jill Dean | 9/10 | 5585 days | 42% |
| Katharina Dierkes | 8/10 | 5585 days | 41% |
| Saglibene | 10/10 | 5588 days | 42% |
| Jarvis and Anja | 8/10 | 5588 days | 41% |
| Derek Archibald | 9/10 | 5591 days | 42% |
| Karen Phillips | 10/10 | 5595 days | 42% |
| Isbabel | 9/10 | 5596 days | 42% |
| Fred West | 8/10 | 5597 days | 41% |
| Dizey | 10/10 | 5629 days | 42% |
| Buttie | 10/10 | 5629 days | 42% |
| Shoe | 10/10 | 5660 days | 42% |
| Wal & Lynne | 8/10 | 5864 days | 41% |
| Chris & Rob | 8/10 | 5867 days | 41% |
| davidm239 | 9/10 | 5874 days | 42% |
| Martin | 10/10 | 5874 days | 42% |
| lindam | 10/10 | 5904 days | 42% |
| hooperuk | 10/10 | 5904 days | 42% |
| Hans and Astrid | 9/10 | 5912 days | 42% |
| Kevin F | 8/10 | 5917 days | 41% |
| Theresa | 10/10 | 5923 days | 42% |
| Antoine Del | 7/10 | 5925 days | 38% |
| Tanya | 9/10 | 5928 days | 42% |
| Peter Brown | 9/10 | 5931 days | 42% |
| Susan & Richard | 10/10 | 5935 days | 42% |
| SB | 8/10 | 5937 days | 41% |
| Johan | 9/10 | 5937 days | 42% |
| Jonathan Martin | 8/10 | 5938 days | 41% |
| Tim | 8/10 | 5942 days | 41% |
| Pierre Pilon | 10/10 | 5943 days | 42% |
| Ed & Pat Mitchell | 8/10 | 5943 days | 41% |
| Ivo Braakhuis | 6/10 | 5943 days | 33% |
| Hans & Huxi | 8/10 | 5943 days | 41% |
| Mieke Knoops | 9/10 | 5945 days | 42% |
| Pascal Auber | 10/10 | 5949 days | 42% |
| Becky | 10/10 | 5956 days | 42% |
| Caitriona Doyle | 10/10 | 5957 days | 42% |
| Adriane | 7/10 | 5959 days | 38% |
| Hanz | 10/10 | 5959 days | 42% |
| Pizzanelli | 8/10 | 5962 days | 41% |
| Chris Kevin | 9/10 | 5972 days | 42% |
| Elizabeth E | 8/10 | 5979 days | 41% |
| Markus | 8/10 | 5979 days | 41% |
| EA Anders | 5/10 | 5980 days | 27% |
| deanlaw | 10/10 | 6008 days | 42% |
| gemmav | 9/10 | 6009 days | 42% |
| eliertv | 7/10 | 6009 days | 38% |
| Furger | 10/10 | 6027 days | 42% |
| Chris Leach | 8/10 | 6032 days | 41% |
| Sabrina Bazin | 9/10 | 6033 days | 42% |
| Colin S | 5/10 | 6033 days | 27% |
| Bernard Misfud | 9/10 | 6036 days | 42% |
| Hansjoerg Ehrmann | 7/10 | 6036 days | 38% |
| Thorben Thede | 7/10 | 6037 days | 38% |
| Shane and Kate Wilkinson | 10/10 | 6047 days | 42% |
| arminh | 6/10 | 6048 days | 33% |
| Graham Butt | 10/10 | 6048 days | 42% |
| Dermot Bryne | 10/10 | 6048 days | 42% |
| Evan | 9/10 | 6086 days | 42% |
| miniappleses | 9/10 | 6086 days | 42% |
| arthurw | 10/10 | 6142 days | 42% |
| richardh | 9/10 | 6150 days | 42% |
| SiljaH | 5/10 | 6259 days | 27% |
| jenniferk | 10/10 | 6269 days | 42% |
| scottl | 9/10 | 6269 days | 42% |
| Colin Church | 9/10 | 6269 days | 42% |
| Marc_N | 10/10 | 6270 days | 42% |
| Andrew Biddle | 7/10 | 6271 days | 38% |
| SBlake | 8/10 | 6274 days | 41% |
| AnjaN | 10/10 | 6276 days | 42% |
| Falk | 8/10 | 6285 days | 41% |
| WiebkeS | 9/10 | 6285 days | 42% |
| AmyBarrett | 10/10 | 6285 days | 42% |
| ChrisD | 10/10 | 6285 days | 42% |
| GeraldMcNamora | 8/10 | 6285 days | 41% |
| StijnH | 8/10 | 6286 days | 41% |
| Lars Haf | 8/10 | 6287 days | 41% |
| AnjaChrist | 9/10 | 6287 days | 42% |
| Tiemen | 9/10 | 6289 days | 42% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.