Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3446 days | 86% |
| Andy | 9/10 | 3455 days | 100% |
| Benedikt Lorenz | 7/10 | 3479 days | 90% |
| Jonas Neumann | 9/10 | 3482 days | 97% |
| Theresa Flach | 9/10 | 3482 days | 97% |
| Alexandra Luerner | 9/10 | 3529 days | 91% |
| Frank Bien | 9/10 | 3529 days | 91% |
| Sarah | 10/10 | 3531 days | 92% |
| Alan Rock | 7/10 | 3534 days | 84% |
| Tina Kueffer | 8/10 | 3536 days | 89% |
| Wolfgang | 10/10 | 3539 days | 91% |
| Favia | 10/10 | 3539 days | 91% |
| Daniel Carr | 9/10 | 3540 days | 90% |
| romain perroches | 9/10 | 3552 days | 88% |
| Soria Chher | 9/10 | 3552 days | 88% |
| Alex Schmidt | 10/10 | 3552 days | 89% |
| Justine Langero | 9/10 | 3561 days | 87% |
| Thomas | 9/10 | 3561 days | 87% |
| Gabriel Prerot | 8/10 | 3570 days | 85% |
| Bettina Enigl | 9/10 | 3570 days | 86% |
| Mikulas and Dominika | 8/10 | 3576 days | 84% |
| Benjamin Leboucq | 7/10 | 3772 days | 57% |
| Adrien Richard | 7/10 | 3772 days | 57% |
| Nicole | 7/10 | 3774 days | 56% |
| Johannes Wassner | 8/10 | 3779 days | 59% |
| Sylvie Smets | 9/10 | 3780 days | 60% |
| Maarten Simons | 9/10 | 3783 days | 60% |
| Magali Schwantke | 9/10 | 3787 days | 59% |
| Kathrin Redl | 7/10 | 3790 days | 54% |
| Luala F | 10/10 | 3791 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3791 days | 58% |
| Anna Kern | 8/10 | 3791 days | 58% |
| Yoomm | 8/10 | 3798 days | 57% |
| Mark | 6/10 | 3798 days | 49% |
| Robin Stamm | 8/10 | 3798 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3799 days | 53% |
| Johannes Frank | 8/10 | 3801 days | 57% |
| Tom Brien | 8/10 | 3804 days | 56% |
| Skye Brien | 10/10 | 3804 days | 58% |
| Dennis Xuereb | 8/10 | 3807 days | 56% |
| Andre | 10/10 | 3807 days | 57% |
| Marco | 7/10 | 3812 days | 52% |
| Mateusz | 8/10 | 3816 days | 55% |
| Ambrosio Loojs | 5/10 | 3836 days | 38% |
| Anna Bouteloup | 7/10 | 3836 days | 49% |
| Pauline Chailand | 9/10 | 3836 days | 53% |
| Anna Stoehr | 6/10 | 3837 days | 44% |
| Ulli | 10/10 | 3838 days | 54% |
| Kristyna Mokrackoua | 10/10 | 3842 days | 53% |
| Philipp | 10/10 | 3844 days | 53% |
| Monica Mier | 10/10 | 3846 days | 53% |
| Ian Hortop | 9/10 | 3848 days | 52% |
| Sara Kuenzi | 7/10 | 3853 days | 47% |
| Barna Szakacs | 9/10 | 3874 days | 48% |
| Christian Boudreau | 8/10 | 3877 days | 47% |
| Evie Sel | 9/10 | 3896 days | 46% |
| Robyn Hallowell | 10/10 | 3897 days | 46% |
| Selma Krap | 9/10 | 3897 days | 46% |
| Maxi Woedel | 9/10 | 3897 days | 46% |
| Philipp Richter | 8/10 | 3931 days | 41% |
| Katherine Halliday | 8/10 | 4159 days | 13% |
| Nina Müller | 6/10 | 4185 days | 7% |
| Katie Stillman | 7/10 | 4243 days | 2% |
| leila rowbotham | 8/10 | 4254 days | 2% |
| Polly Rider | 8/10 | 4264 days | 0% |
| Astrid Egesten | 8/10 | 4267 days | 0% |
| Alex | 7/10 | 4513 days | 45% |
| Josefin Lind | 9/10 | 4514 days | 49% |
| Herman Holmgist | 10/10 | 4514 days | 50% |
| Christina | 7/10 | 4517 days | 45% |
| Kathrin Lerch | 8/10 | 4517 days | 48% |
| Erik Nestlez | 10/10 | 4518 days | 50% |
| Sanne Meijer | 10/10 | 4518 days | 50% |
| Jenny Finch | 8/10 | 4531 days | 48% |
| Drame Mahmadou | 7/10 | 4532 days | 45% |
| Adele Grandguillot | 5/10 | 4532 days | 35% |
| Anne Haenchen | 7/10 | 4535 days | 45% |
| Kathi | 7/10 | 4535 days | 45% |
| Christine Helleiner | 9/10 | 4536 days | 49% |
| Felicitas | 9/10 | 4536 days | 49% |
| Steffen | 4/10 | 4538 days | 28% |
| Sergey Pronkin | 9/10 | 4538 days | 49% |
| Jan Kerkhoff | 10/10 | 4539 days | 50% |
| Friederike Kranzin | 9/10 | 4542 days | 49% |
| Guillaume | 8/10 | 4544 days | 48% |
| Pierre Gentile | 4/10 | 4546 days | 28% |
| Jennifer Garner | 9/10 | 4548 days | 49% |
| Ian Garner | 9/10 | 4548 days | 49% |
| Marinette | 9/10 | 4550 days | 49% |
| Karel | 9/10 | 4551 days | 49% |
| Kristyna | 8/10 | 4551 days | 48% |
| Toke Frederiksen | 4/10 | 4558 days | 28% |
| Verena | 8/10 | 4562 days | 48% |
| Benjamin | 8/10 | 4562 days | 48% |
| Lars Borgaa | 8/10 | 4575 days | 48% |
| Susser | 9/10 | 4587 days | 49% |
| Chen Levin | 7/10 | 4592 days | 45% |
| Lara Mroseck | 10/10 | 4592 days | 50% |
| Robert Geissler | 10/10 | 4592 days | 50% |
| Moulou Ludonvic | 8/10 | 4599 days | 48% |
| Elisabeth Boulier | 8/10 | 4599 days | 48% |
| Mark Wiggington | 8/10 | 4863 days | 48% |
| Bertiethebus | 10/10 | 4869 days | 50% |
| Audrey Ripoche | 9/10 | 4876 days | 49% |
| Miranda | 7/10 | 4877 days | 45% |
| Bertrand Gilles | 7/10 | 4882 days | 45% |
| Debiesse | 7/10 | 4888 days | 45% |
| Galen Licht | 10/10 | 4888 days | 50% |
| Thomas | 8/10 | 4898 days | 48% |
| Karina Gratz | 3/10 | 4904 days | 21% |
| Luisa | 9/10 | 4905 days | 49% |
| Soren and Inelase Lindhardbell | 10/10 | 4972 days | 50% |
| Soren and Inelase Lindhardbell | 10/10 | 4972 days | 50% |
| Nadine | 8/10 | 4972 days | 48% |
| Roux | 8/10 | 4980 days | 48% |
| Timo Maschke | 10/10 | 4981 days | 50% |
| Jackie and Brian | 8/10 | 4982 days | 48% |
| Darren Abbott | 7/10 | 4983 days | 45% |
| Alexandra van den Brack | 7/10 | 4987 days | 45% |
| Anne and John | 9/10 | 4989 days | 49% |
| Sasha and Sandra Bonavia | 10/10 | 4990 days | 50% |
| Barbara | 10/10 | 4990 days | 50% |
| Denise Albrecht | 10/10 | 4994 days | 50% |
| Sally | 10/10 | 4994 days | 50% |
| Megan Child | 10/10 | 5007 days | 50% |
| Adrian Weidell | 8/10 | 5195 days | 48% |
| Jonathan Tuthill | 10/10 | 5250 days | 50% |
| Jen Sweeting | 8/10 | 5252 days | 48% |
| Johannes Mullner | 5/10 | 5255 days | 35% |
| Def Fem | 8/10 | 5260 days | 48% |
| Axel Irriger | 6/10 | 5267 days | 41% |
| Lucy Wilde | 6/10 | 5268 days | 41% |
| Dick Stewart | 7/10 | 5270 days | 45% |
| Janet | 9/10 | 5270 days | 49% |
| Lee Lloyd | 9/10 | 5275 days | 49% |
| Ryan Pynappels | 8/10 | 5276 days | 48% |
| Carl & Desiree Potter | 10/10 | 5277 days | 50% |
| John & Ray Calder | 7/10 | 5277 days | 45% |
| D Collier | 10/10 | 5278 days | 50% |
| E Smudde | 8/10 | 5278 days | 48% |
| Rachel | 9/10 | 5279 days | 49% |
| Yves & Sylvia | 8/10 | 5279 days | 48% |
| Andy Bridgman | 8/10 | 5279 days | 48% |
| Hendrik F | 8/10 | 5279 days | 48% |
| Hardy | 8/10 | 5280 days | 48% |
| Alan Findlay | 8/10 | 5280 days | 48% |
| Fannette Peyreplane | 9/10 | 5282 days | 49% |
| Schweiger | 8/10 | 5289 days | 48% |
| Margaret Wendell | 8/10 | 5292 days | 48% |
| Frank & Julia | 6/10 | 5293 days | 41% |
| Bradley | 7/10 | 5339 days | 45% |
| Rene Rypkema | 7/10 | 5339 days | 45% |
| Steve & Maggie | 4/10 | 5357 days | 28% |
| Peter, Noelle & Susanne | 6/10 | 5359 days | 41% |
| Cornelia & Josef | 9/10 | 5368 days | 49% |
| Jan & Marian | 10/10 | 5368 days | 50% |
| Benjamin Meier | 8/10 | 5371 days | 48% |
| Remco te Lintum | 8/10 | 5372 days | 48% |
| P Stanton | 10/10 | 5573 days | 50% |
| Lisa Milton | 10/10 | 5593 days | 50% |
| Weez18 | 10/10 | 5600 days | 50% |
| Eric Grant | 9/10 | 5605 days | 49% |
| Eric & Liz McKean | 10/10 | 5613 days | 50% |
| Janice OConnor | 9/10 | 5614 days | 49% |
| Van Vliet | 7/10 | 5618 days | 45% |
| Walter Buschta | 10/10 | 5622 days | 50% |
| Richard Broughton | 9/10 | 5625 days | 49% |
| Ben Akin-Smith | 9/10 | 5625 days | 49% |
| Alan Munday | 9/10 | 5629 days | 49% |
| Pam & Rob Tellwright | 9/10 | 5635 days | 49% |
| Agnes McMillan | 10/10 | 5643 days | 50% |
| Gerd Pagel | 10/10 | 5644 days | 50% |
| Jill Dean | 9/10 | 5646 days | 49% |
| Katharina Dierkes | 8/10 | 5646 days | 48% |
| Saglibene | 10/10 | 5649 days | 50% |
| Jarvis and Anja | 8/10 | 5649 days | 48% |
| Derek Archibald | 9/10 | 5652 days | 49% |
| Karen Phillips | 10/10 | 5656 days | 50% |
| Isbabel | 9/10 | 5657 days | 49% |
| Fred West | 8/10 | 5658 days | 48% |
| Dizey | 10/10 | 5690 days | 50% |
| Buttie | 10/10 | 5690 days | 50% |
| Shoe | 10/10 | 5721 days | 50% |
| Wal & Lynne | 8/10 | 5925 days | 48% |
| Chris & Rob | 8/10 | 5928 days | 48% |
| davidm239 | 9/10 | 5935 days | 49% |
| Martin | 10/10 | 5935 days | 50% |
| lindam | 10/10 | 5965 days | 50% |
| hooperuk | 10/10 | 5965 days | 50% |
| Hans and Astrid | 9/10 | 5973 days | 49% |
| Kevin F | 8/10 | 5978 days | 48% |
| Theresa | 10/10 | 5984 days | 50% |
| Antoine Del | 7/10 | 5986 days | 45% |
| Tanya | 9/10 | 5989 days | 49% |
| Peter Brown | 9/10 | 5992 days | 49% |
| Susan & Richard | 10/10 | 5996 days | 50% |
| SB | 8/10 | 5998 days | 48% |
| Johan | 9/10 | 5998 days | 49% |
| Jonathan Martin | 8/10 | 5999 days | 48% |
| Tim | 8/10 | 6003 days | 48% |
| Pierre Pilon | 10/10 | 6004 days | 50% |
| Ed & Pat Mitchell | 8/10 | 6004 days | 48% |
| Ivo Braakhuis | 6/10 | 6004 days | 41% |
| Hans & Huxi | 8/10 | 6004 days | 48% |
| Mieke Knoops | 9/10 | 6006 days | 49% |
| Pascal Auber | 10/10 | 6010 days | 50% |
| Becky | 10/10 | 6017 days | 50% |
| Caitriona Doyle | 10/10 | 6018 days | 50% |
| Adriane | 7/10 | 6020 days | 45% |
| Hanz | 10/10 | 6020 days | 50% |
| Pizzanelli | 8/10 | 6023 days | 48% |
| Chris Kevin | 9/10 | 6033 days | 49% |
| Elizabeth E | 8/10 | 6040 days | 48% |
| Markus | 8/10 | 6040 days | 48% |
| EA Anders | 5/10 | 6041 days | 35% |
| deanlaw | 10/10 | 6069 days | 50% |
| gemmav | 9/10 | 6070 days | 49% |
| eliertv | 7/10 | 6070 days | 45% |
| Furger | 10/10 | 6088 days | 50% |
| Chris Leach | 8/10 | 6093 days | 48% |
| Sabrina Bazin | 9/10 | 6094 days | 49% |
| Colin S | 5/10 | 6094 days | 35% |
| Bernard Misfud | 9/10 | 6097 days | 49% |
| Hansjoerg Ehrmann | 7/10 | 6097 days | 45% |
| Thorben Thede | 7/10 | 6098 days | 45% |
| Shane and Kate Wilkinson | 10/10 | 6108 days | 50% |
| arminh | 6/10 | 6109 days | 41% |
| Graham Butt | 10/10 | 6109 days | 50% |
| Dermot Bryne | 10/10 | 6109 days | 50% |
| Evan | 9/10 | 6147 days | 49% |
| miniappleses | 9/10 | 6147 days | 49% |
| arthurw | 10/10 | 6203 days | 50% |
| richardh | 9/10 | 6211 days | 49% |
| SiljaH | 5/10 | 6320 days | 35% |
| jenniferk | 10/10 | 6330 days | 50% |
| scottl | 9/10 | 6330 days | 49% |
| Colin Church | 9/10 | 6330 days | 49% |
| Marc_N | 10/10 | 6331 days | 50% |
| Andrew Biddle | 7/10 | 6332 days | 45% |
| SBlake | 8/10 | 6335 days | 48% |
| AnjaN | 10/10 | 6337 days | 50% |
| Falk | 8/10 | 6346 days | 48% |
| WiebkeS | 9/10 | 6346 days | 49% |
| AmyBarrett | 10/10 | 6346 days | 50% |
| ChrisD | 10/10 | 6346 days | 50% |
| GeraldMcNamora | 8/10 | 6346 days | 48% |
| StijnH | 8/10 | 6347 days | 48% |
| Lars Haf | 8/10 | 6348 days | 48% |
| AnjaChrist | 9/10 | 6348 days | 49% |
| Tiemen | 9/10 | 6350 days | 49% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.79% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.