Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Queen Charlotte Track
Valid Reviews
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3405 days | 86% |
| Andy | 9/10 | 3414 days | 100% |
| Benedikt Lorenz | 7/10 | 3438 days | 90% |
| Jonas Neumann | 9/10 | 3441 days | 97% |
| Theresa Flach | 9/10 | 3441 days | 97% |
| Alexandra Luerner | 9/10 | 3488 days | 91% |
| Frank Bien | 9/10 | 3488 days | 91% |
| Sarah | 10/10 | 3490 days | 92% |
| Alan Rock | 7/10 | 3493 days | 84% |
| Tina Kueffer | 8/10 | 3495 days | 89% |
| Wolfgang | 10/10 | 3498 days | 91% |
| Favia | 10/10 | 3498 days | 91% |
| Daniel Carr | 9/10 | 3499 days | 90% |
| romain perroches | 9/10 | 3511 days | 88% |
| Soria Chher | 9/10 | 3511 days | 88% |
| Alex Schmidt | 10/10 | 3511 days | 89% |
| Justine Langero | 9/10 | 3520 days | 87% |
| Thomas | 9/10 | 3520 days | 87% |
| Gabriel Prerot | 8/10 | 3529 days | 85% |
| Bettina Enigl | 9/10 | 3529 days | 86% |
| Mikulas and Dominika | 8/10 | 3535 days | 84% |
| Benjamin Leboucq | 7/10 | 3731 days | 56% |
| Adrien Richard | 7/10 | 3731 days | 56% |
| Nicole | 7/10 | 3733 days | 56% |
| Johannes Wassner | 8/10 | 3738 days | 59% |
| Sylvie Smets | 9/10 | 3739 days | 60% |
| Maarten Simons | 9/10 | 3742 days | 60% |
| Magali Schwantke | 9/10 | 3746 days | 59% |
| Kathrin Redl | 7/10 | 3749 days | 54% |
| Luala F | 10/10 | 3750 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3750 days | 58% |
| Anna Kern | 8/10 | 3750 days | 58% |
| Yoomm | 8/10 | 3757 days | 57% |
| Mark | 6/10 | 3757 days | 48% |
| Robin Stamm | 8/10 | 3757 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3758 days | 53% |
| Johannes Frank | 8/10 | 3760 days | 57% |
| Tom Brien | 8/10 | 3763 days | 56% |
| Skye Brien | 10/10 | 3763 days | 58% |
| Dennis Xuereb | 8/10 | 3766 days | 56% |
| Andre | 10/10 | 3766 days | 57% |
| Marco | 7/10 | 3771 days | 52% |
| Mateusz | 8/10 | 3775 days | 55% |
| Ambrosio Loojs | 5/10 | 3795 days | 37% |
| Anna Bouteloup | 7/10 | 3795 days | 49% |
| Pauline Chailand | 9/10 | 3795 days | 53% |
| Anna Stoehr | 6/10 | 3796 days | 44% |
| Ulli | 10/10 | 3797 days | 54% |
| Kristyna Mokrackoua | 10/10 | 3801 days | 53% |
| Philipp | 10/10 | 3803 days | 53% |
| Monica Mier | 10/10 | 3805 days | 53% |
| Ian Hortop | 9/10 | 3807 days | 52% |
| Sara Kuenzi | 7/10 | 3812 days | 47% |
| Barna Szakacs | 9/10 | 3833 days | 48% |
| Christian Boudreau | 8/10 | 3836 days | 47% |
| Evie Sel | 9/10 | 3855 days | 46% |
| Robyn Hallowell | 10/10 | 3856 days | 46% |
| Selma Krap | 9/10 | 3856 days | 46% |
| Maxi Woedel | 9/10 | 3856 days | 46% |
| Philipp Richter | 8/10 | 3890 days | 41% |
| Katherine Halliday | 8/10 | 4118 days | 13% |
| Nina Müller | 6/10 | 4144 days | 6% |
| Katie Stillman | 7/10 | 4202 days | 2% |
| leila rowbotham | 8/10 | 4213 days | 2% |
| Polly Rider | 8/10 | 4223 days | 0% |
| Astrid Egesten | 8/10 | 4226 days | 0% |
| Alex | 7/10 | 4472 days | 40% |
| Josefin Lind | 9/10 | 4473 days | 44% |
| Herman Holmgist | 10/10 | 4473 days | 45% |
| Christina | 7/10 | 4476 days | 40% |
| Kathrin Lerch | 8/10 | 4476 days | 43% |
| Erik Nestlez | 10/10 | 4477 days | 45% |
| Sanne Meijer | 10/10 | 4477 days | 45% |
| Jenny Finch | 8/10 | 4490 days | 43% |
| Drame Mahmadou | 7/10 | 4491 days | 40% |
| Adele Grandguillot | 5/10 | 4491 days | 30% |
| Anne Haenchen | 7/10 | 4494 days | 40% |
| Kathi | 7/10 | 4494 days | 40% |
| Christine Helleiner | 9/10 | 4495 days | 44% |
| Felicitas | 9/10 | 4495 days | 44% |
| Steffen | 4/10 | 4497 days | 23% |
| Sergey Pronkin | 9/10 | 4497 days | 44% |
| Jan Kerkhoff | 10/10 | 4498 days | 45% |
| Friederike Kranzin | 9/10 | 4501 days | 44% |
| Guillaume | 8/10 | 4503 days | 43% |
| Pierre Gentile | 4/10 | 4505 days | 23% |
| Jennifer Garner | 9/10 | 4507 days | 44% |
| Ian Garner | 9/10 | 4507 days | 44% |
| Marinette | 9/10 | 4509 days | 44% |
| Karel | 9/10 | 4510 days | 44% |
| Kristyna | 8/10 | 4510 days | 43% |
| Toke Frederiksen | 4/10 | 4517 days | 23% |
| Verena | 8/10 | 4521 days | 43% |
| Benjamin | 8/10 | 4521 days | 43% |
| Lars Borgaa | 8/10 | 4534 days | 43% |
| Susser | 9/10 | 4546 days | 44% |
| Chen Levin | 7/10 | 4551 days | 40% |
| Lara Mroseck | 10/10 | 4551 days | 45% |
| Robert Geissler | 10/10 | 4551 days | 45% |
| Moulou Ludonvic | 8/10 | 4558 days | 43% |
| Elisabeth Boulier | 8/10 | 4558 days | 43% |
| Mark Wiggington | 8/10 | 4822 days | 43% |
| Bertiethebus | 10/10 | 4828 days | 45% |
| Audrey Ripoche | 9/10 | 4835 days | 44% |
| Miranda | 7/10 | 4836 days | 40% |
| Bertrand Gilles | 7/10 | 4841 days | 40% |
| Debiesse | 7/10 | 4847 days | 40% |
| Galen Licht | 10/10 | 4847 days | 45% |
| Thomas | 8/10 | 4857 days | 43% |
| Karina Gratz | 3/10 | 4863 days | 16% |
| Luisa | 9/10 | 4864 days | 44% |
| Soren and Inelase Lindhardbell | 10/10 | 4931 days | 45% |
| Soren and Inelase Lindhardbell | 10/10 | 4931 days | 45% |
| Nadine | 8/10 | 4931 days | 43% |
| Roux | 8/10 | 4939 days | 43% |
| Timo Maschke | 10/10 | 4940 days | 45% |
| Jackie and Brian | 8/10 | 4941 days | 43% |
| Darren Abbott | 7/10 | 4942 days | 40% |
| Alexandra van den Brack | 7/10 | 4946 days | 40% |
| Anne and John | 9/10 | 4948 days | 44% |
| Sasha and Sandra Bonavia | 10/10 | 4949 days | 45% |
| Barbara | 10/10 | 4949 days | 45% |
| Denise Albrecht | 10/10 | 4953 days | 45% |
| Sally | 10/10 | 4953 days | 45% |
| Megan Child | 10/10 | 4966 days | 45% |
| Adrian Weidell | 8/10 | 5154 days | 43% |
| Jonathan Tuthill | 10/10 | 5209 days | 45% |
| Jen Sweeting | 8/10 | 5211 days | 43% |
| Johannes Mullner | 5/10 | 5214 days | 30% |
| Def Fem | 8/10 | 5219 days | 43% |
| Axel Irriger | 6/10 | 5226 days | 36% |
| Lucy Wilde | 6/10 | 5227 days | 36% |
| Dick Stewart | 7/10 | 5229 days | 40% |
| Janet | 9/10 | 5229 days | 44% |
| Lee Lloyd | 9/10 | 5234 days | 44% |
| Ryan Pynappels | 8/10 | 5235 days | 43% |
| Carl & Desiree Potter | 10/10 | 5236 days | 45% |
| John & Ray Calder | 7/10 | 5236 days | 40% |
| D Collier | 10/10 | 5237 days | 45% |
| E Smudde | 8/10 | 5237 days | 43% |
| Rachel | 9/10 | 5238 days | 44% |
| Yves & Sylvia | 8/10 | 5238 days | 43% |
| Andy Bridgman | 8/10 | 5238 days | 43% |
| Hendrik F | 8/10 | 5238 days | 43% |
| Hardy | 8/10 | 5239 days | 43% |
| Alan Findlay | 8/10 | 5239 days | 43% |
| Fannette Peyreplane | 9/10 | 5241 days | 44% |
| Schweiger | 8/10 | 5248 days | 43% |
| Margaret Wendell | 8/10 | 5251 days | 43% |
| Frank & Julia | 6/10 | 5252 days | 36% |
| Bradley | 7/10 | 5298 days | 40% |
| Rene Rypkema | 7/10 | 5298 days | 40% |
| Steve & Maggie | 4/10 | 5316 days | 23% |
| Peter, Noelle & Susanne | 6/10 | 5318 days | 36% |
| Cornelia & Josef | 9/10 | 5327 days | 44% |
| Jan & Marian | 10/10 | 5327 days | 45% |
| Benjamin Meier | 8/10 | 5330 days | 43% |
| Remco te Lintum | 8/10 | 5331 days | 43% |
| P Stanton | 10/10 | 5532 days | 45% |
| Lisa Milton | 10/10 | 5552 days | 45% |
| Weez18 | 10/10 | 5559 days | 45% |
| Eric Grant | 9/10 | 5564 days | 44% |
| Eric & Liz McKean | 10/10 | 5572 days | 45% |
| Janice OConnor | 9/10 | 5573 days | 44% |
| Van Vliet | 7/10 | 5577 days | 40% |
| Walter Buschta | 10/10 | 5581 days | 45% |
| Richard Broughton | 9/10 | 5584 days | 44% |
| Ben Akin-Smith | 9/10 | 5584 days | 44% |
| Alan Munday | 9/10 | 5588 days | 44% |
| Pam & Rob Tellwright | 9/10 | 5594 days | 44% |
| Agnes McMillan | 10/10 | 5602 days | 45% |
| Gerd Pagel | 10/10 | 5603 days | 45% |
| Jill Dean | 9/10 | 5605 days | 44% |
| Katharina Dierkes | 8/10 | 5605 days | 43% |
| Saglibene | 10/10 | 5608 days | 45% |
| Jarvis and Anja | 8/10 | 5608 days | 43% |
| Derek Archibald | 9/10 | 5611 days | 44% |
| Karen Phillips | 10/10 | 5615 days | 45% |
| Isbabel | 9/10 | 5616 days | 44% |
| Fred West | 8/10 | 5617 days | 43% |
| Dizey | 10/10 | 5649 days | 45% |
| Buttie | 10/10 | 5649 days | 45% |
| Shoe | 10/10 | 5680 days | 45% |
| Wal & Lynne | 8/10 | 5884 days | 43% |
| Chris & Rob | 8/10 | 5887 days | 43% |
| davidm239 | 9/10 | 5894 days | 44% |
| Martin | 10/10 | 5894 days | 45% |
| lindam | 10/10 | 5924 days | 45% |
| hooperuk | 10/10 | 5924 days | 45% |
| Hans and Astrid | 9/10 | 5932 days | 44% |
| Kevin F | 8/10 | 5937 days | 43% |
| Theresa | 10/10 | 5943 days | 45% |
| Antoine Del | 7/10 | 5945 days | 40% |
| Tanya | 9/10 | 5948 days | 44% |
| Peter Brown | 9/10 | 5951 days | 44% |
| Susan & Richard | 10/10 | 5955 days | 45% |
| SB | 8/10 | 5957 days | 43% |
| Johan | 9/10 | 5957 days | 44% |
| Jonathan Martin | 8/10 | 5958 days | 43% |
| Tim | 8/10 | 5962 days | 43% |
| Pierre Pilon | 10/10 | 5963 days | 45% |
| Ed & Pat Mitchell | 8/10 | 5963 days | 43% |
| Ivo Braakhuis | 6/10 | 5963 days | 36% |
| Hans & Huxi | 8/10 | 5963 days | 43% |
| Mieke Knoops | 9/10 | 5965 days | 44% |
| Pascal Auber | 10/10 | 5969 days | 45% |
| Becky | 10/10 | 5976 days | 45% |
| Caitriona Doyle | 10/10 | 5977 days | 45% |
| Adriane | 7/10 | 5979 days | 40% |
| Hanz | 10/10 | 5979 days | 45% |
| Pizzanelli | 8/10 | 5982 days | 43% |
| Chris Kevin | 9/10 | 5992 days | 44% |
| Elizabeth E | 8/10 | 5999 days | 43% |
| Markus | 8/10 | 5999 days | 43% |
| EA Anders | 5/10 | 6000 days | 30% |
| deanlaw | 10/10 | 6028 days | 45% |
| gemmav | 9/10 | 6029 days | 44% |
| eliertv | 7/10 | 6029 days | 40% |
| Furger | 10/10 | 6047 days | 45% |
| Chris Leach | 8/10 | 6052 days | 43% |
| Sabrina Bazin | 9/10 | 6053 days | 44% |
| Colin S | 5/10 | 6053 days | 30% |
| Bernard Misfud | 9/10 | 6056 days | 44% |
| Hansjoerg Ehrmann | 7/10 | 6056 days | 40% |
| Thorben Thede | 7/10 | 6057 days | 40% |
| Shane and Kate Wilkinson | 10/10 | 6067 days | 45% |
| arminh | 6/10 | 6068 days | 36% |
| Graham Butt | 10/10 | 6068 days | 45% |
| Dermot Bryne | 10/10 | 6068 days | 45% |
| Evan | 9/10 | 6106 days | 44% |
| miniappleses | 9/10 | 6106 days | 44% |
| arthurw | 10/10 | 6162 days | 45% |
| richardh | 9/10 | 6170 days | 44% |
| SiljaH | 5/10 | 6279 days | 30% |
| jenniferk | 10/10 | 6289 days | 45% |
| scottl | 9/10 | 6289 days | 44% |
| Colin Church | 9/10 | 6289 days | 44% |
| Marc_N | 10/10 | 6290 days | 45% |
| Andrew Biddle | 7/10 | 6291 days | 40% |
| SBlake | 8/10 | 6294 days | 43% |
| AnjaN | 10/10 | 6296 days | 45% |
| Falk | 8/10 | 6305 days | 43% |
| WiebkeS | 9/10 | 6305 days | 44% |
| AmyBarrett | 10/10 | 6305 days | 45% |
| ChrisD | 10/10 | 6305 days | 45% |
| GeraldMcNamora | 8/10 | 6305 days | 43% |
| StijnH | 8/10 | 6306 days | 43% |
| Lars Haf | 8/10 | 6307 days | 43% |
| AnjaChrist | 9/10 | 6307 days | 44% |
| Tiemen | 9/10 | 6309 days | 44% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.80% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.