G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Queen Charlotte Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
250 Valid Reviews
The Queen Charlotte Track experience has a total of 250 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 250 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 65 |
|
26% |
| 9/10 | 65 |
|
26% |
| 8/10 | 66 |
|
26% |
| 7/10 | 33 |
|
13% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.12% Average
The raw data average (mean) for all the Queen Charlotte Track valid reviews is 84.12% and is based on 250 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
243 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 250 valid reviews, the experience has 243 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 243 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
24% |
| 9/10 | 64 |
|
26% |
| 8/10 | 66 |
|
27% |
| 7/10 | 33 |
|
14% |
| 6/10 | 10 |
|
4% |
| 5/10 | 6 |
|
2% |
| 4/10 | 4 |
|
2% |
| 3/10 | 1 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.70% Average
The raw data average (mean) for all the Queen Charlotte Track face-to-face reviews is 83.70% and is based on 243 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
85.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Malcolm | 6/10 | 3547 days | 88% |
| Andy | 9/10 | 3556 days | 100% |
| Benedikt Lorenz | 7/10 | 3580 days | 91% |
| Jonas Neumann | 9/10 | 3583 days | 97% |
| Theresa Flach | 9/10 | 3583 days | 97% |
| Alexandra Luerner | 9/10 | 3630 days | 91% |
| Frank Bien | 9/10 | 3630 days | 91% |
| Sarah | 10/10 | 3632 days | 92% |
| Alan Rock | 7/10 | 3635 days | 85% |
| Tina Kueffer | 8/10 | 3637 days | 89% |
| Wolfgang | 10/10 | 3640 days | 91% |
| Favia | 10/10 | 3640 days | 91% |
| Daniel Carr | 9/10 | 3641 days | 90% |
| romain perroches | 9/10 | 3653 days | 88% |
| Soria Chher | 9/10 | 3653 days | 88% |
| Alex Schmidt | 10/10 | 3653 days | 89% |
| Justine Langero | 9/10 | 3662 days | 87% |
| Thomas | 9/10 | 3662 days | 87% |
| Gabriel Prerot | 8/10 | 3671 days | 85% |
| Bettina Enigl | 9/10 | 3671 days | 86% |
| Mikulas and Dominika | 8/10 | 3677 days | 84% |
| Benjamin Leboucq | 7/10 | 3873 days | 57% |
| Adrien Richard | 7/10 | 3873 days | 57% |
| Nicole | 7/10 | 3875 days | 57% |
| Johannes Wassner | 8/10 | 3880 days | 59% |
| Sylvie Smets | 9/10 | 3881 days | 60% |
| Maarten Simons | 9/10 | 3884 days | 60% |
| Magali Schwantke | 9/10 | 3888 days | 59% |
| Kathrin Redl | 7/10 | 3891 days | 55% |
| Luala F | 10/10 | 3892 days | 59% |
| Sebastian Heinzelmann | 8/10 | 3892 days | 58% |
| Anna Kern | 8/10 | 3892 days | 58% |
| Yoomm | 8/10 | 3899 days | 57% |
| Mark | 6/10 | 3899 days | 50% |
| Robin Stamm | 8/10 | 3899 days | 57% |
| Stephan Kirchenbaur | 7/10 | 3900 days | 54% |
| Johannes Frank | 8/10 | 3902 days | 57% |
| Tom Brien | 8/10 | 3905 days | 56% |
| Skye Brien | 10/10 | 3905 days | 58% |
| Dennis Xuereb | 8/10 | 3908 days | 56% |
| Andre | 10/10 | 3908 days | 57% |
| Marco | 7/10 | 3913 days | 53% |
| Mateusz | 8/10 | 3917 days | 55% |
| Ambrosio Loojs | 5/10 | 3937 days | 41% |
| Anna Bouteloup | 7/10 | 3937 days | 50% |
| Pauline Chailand | 9/10 | 3937 days | 53% |
| Anna Stoehr | 6/10 | 3938 days | 46% |
| Ulli | 10/10 | 3939 days | 53% |
| Kristyna Mokrackoua | 10/10 | 3943 days | 53% |
| Philipp | 10/10 | 3945 days | 53% |
| Monica Mier | 10/10 | 3947 days | 52% |
| Ian Hortop | 9/10 | 3949 days | 52% |
| Sara Kuenzi | 7/10 | 3954 days | 48% |
| Barna Szakacs | 9/10 | 3975 days | 48% |
| Christian Boudreau | 8/10 | 3978 days | 48% |
| Evie Sel | 9/10 | 3997 days | 46% |
| Robyn Hallowell | 10/10 | 3998 days | 46% |
| Selma Krap | 9/10 | 3998 days | 46% |
| Maxi Woedel | 9/10 | 3998 days | 46% |
| Philipp Richter | 8/10 | 4032 days | 41% |
| Katherine Halliday | 8/10 | 4260 days | 13% |
| Nina Müller | 6/10 | 4286 days | 9% |
| Katie Stillman | 7/10 | 4344 days | 3% |
| leila rowbotham | 8/10 | 4355 days | 2% |
| Polly Rider | 8/10 | 4365 days | 0% |
| Astrid Egesten | 8/10 | 4368 days | 0% |
| Alex | 7/10 | 4614 days | 58% |
| Josefin Lind | 9/10 | 4615 days | 61% |
| Herman Holmgist | 10/10 | 4615 days | 62% |
| Christina | 7/10 | 4618 days | 58% |
| Kathrin Lerch | 8/10 | 4618 days | 61% |
| Erik Nestlez | 10/10 | 4619 days | 62% |
| Sanne Meijer | 10/10 | 4619 days | 62% |
| Jenny Finch | 8/10 | 4632 days | 61% |
| Drame Mahmadou | 7/10 | 4633 days | 58% |
| Adele Grandguillot | 5/10 | 4633 days | 47% |
| Anne Haenchen | 7/10 | 4636 days | 58% |
| Kathi | 7/10 | 4636 days | 58% |
| Christine Helleiner | 9/10 | 4637 days | 61% |
| Felicitas | 9/10 | 4637 days | 61% |
| Steffen | 4/10 | 4639 days | 40% |
| Sergey Pronkin | 9/10 | 4639 days | 61% |
| Jan Kerkhoff | 10/10 | 4640 days | 62% |
| Friederike Kranzin | 9/10 | 4643 days | 61% |
| Guillaume | 8/10 | 4645 days | 61% |
| Pierre Gentile | 4/10 | 4647 days | 40% |
| Jennifer Garner | 9/10 | 4649 days | 61% |
| Ian Garner | 9/10 | 4649 days | 61% |
| Marinette | 9/10 | 4651 days | 61% |
| Karel | 9/10 | 4652 days | 61% |
| Kristyna | 8/10 | 4652 days | 61% |
| Toke Frederiksen | 4/10 | 4659 days | 40% |
| Verena | 8/10 | 4663 days | 61% |
| Benjamin | 8/10 | 4663 days | 61% |
| Lars Borgaa | 8/10 | 4676 days | 61% |
| Susser | 9/10 | 4688 days | 61% |
| Chen Levin | 7/10 | 4693 days | 58% |
| Lara Mroseck | 10/10 | 4693 days | 62% |
| Robert Geissler | 10/10 | 4693 days | 62% |
| Moulou Ludonvic | 8/10 | 4700 days | 61% |
| Elisabeth Boulier | 8/10 | 4700 days | 61% |
| Mark Wiggington | 8/10 | 4964 days | 61% |
| Bertiethebus | 10/10 | 4970 days | 62% |
| Audrey Ripoche | 9/10 | 4977 days | 61% |
| Miranda | 7/10 | 4978 days | 58% |
| Bertrand Gilles | 7/10 | 4983 days | 58% |
| Debiesse | 7/10 | 4989 days | 58% |
| Galen Licht | 10/10 | 4989 days | 62% |
| Thomas | 8/10 | 4999 days | 61% |
| Karina Gratz | 3/10 | 5005 days | 33% |
| Luisa | 9/10 | 5006 days | 61% |
| Soren and Inelase Lindhardbell | 10/10 | 5073 days | 62% |
| Soren and Inelase Lindhardbell | 10/10 | 5073 days | 62% |
| Nadine | 8/10 | 5073 days | 61% |
| Roux | 8/10 | 5081 days | 61% |
| Timo Maschke | 10/10 | 5082 days | 62% |
| Jackie and Brian | 8/10 | 5083 days | 61% |
| Darren Abbott | 7/10 | 5084 days | 58% |
| Alexandra van den Brack | 7/10 | 5088 days | 58% |
| Anne and John | 9/10 | 5090 days | 61% |
| Sasha and Sandra Bonavia | 10/10 | 5091 days | 62% |
| Barbara | 10/10 | 5091 days | 62% |
| Denise Albrecht | 10/10 | 5095 days | 62% |
| Sally | 10/10 | 5095 days | 62% |
| Megan Child | 10/10 | 5108 days | 62% |
| Adrian Weidell | 8/10 | 5296 days | 61% |
| Jonathan Tuthill | 10/10 | 5351 days | 62% |
| Jen Sweeting | 8/10 | 5353 days | 61% |
| Johannes Mullner | 5/10 | 5356 days | 47% |
| Def Fem | 8/10 | 5361 days | 61% |
| Axel Irriger | 6/10 | 5368 days | 53% |
| Lucy Wilde | 6/10 | 5369 days | 53% |
| Dick Stewart | 7/10 | 5371 days | 58% |
| Janet | 9/10 | 5371 days | 61% |
| Lee Lloyd | 9/10 | 5376 days | 61% |
| Ryan Pynappels | 8/10 | 5377 days | 61% |
| Carl & Desiree Potter | 10/10 | 5378 days | 62% |
| John & Ray Calder | 7/10 | 5378 days | 58% |
| D Collier | 10/10 | 5379 days | 62% |
| E Smudde | 8/10 | 5379 days | 61% |
| Rachel | 9/10 | 5380 days | 61% |
| Yves & Sylvia | 8/10 | 5380 days | 61% |
| Andy Bridgman | 8/10 | 5380 days | 61% |
| Hendrik F | 8/10 | 5380 days | 61% |
| Hardy | 8/10 | 5381 days | 61% |
| Alan Findlay | 8/10 | 5381 days | 61% |
| Fannette Peyreplane | 9/10 | 5383 days | 61% |
| Schweiger | 8/10 | 5390 days | 61% |
| Margaret Wendell | 8/10 | 5393 days | 61% |
| Frank & Julia | 6/10 | 5394 days | 53% |
| Bradley | 7/10 | 5440 days | 58% |
| Rene Rypkema | 7/10 | 5440 days | 58% |
| Steve & Maggie | 4/10 | 5458 days | 40% |
| Peter, Noelle & Susanne | 6/10 | 5460 days | 53% |
| Cornelia & Josef | 9/10 | 5469 days | 61% |
| Jan & Marian | 10/10 | 5469 days | 62% |
| Benjamin Meier | 8/10 | 5472 days | 61% |
| Remco te Lintum | 8/10 | 5473 days | 61% |
| P Stanton | 10/10 | 5674 days | 62% |
| Lisa Milton | 10/10 | 5694 days | 62% |
| Weez18 | 10/10 | 5701 days | 62% |
| Eric Grant | 9/10 | 5706 days | 61% |
| Eric & Liz McKean | 10/10 | 5714 days | 62% |
| Janice OConnor | 9/10 | 5715 days | 61% |
| Van Vliet | 7/10 | 5719 days | 58% |
| Walter Buschta | 10/10 | 5723 days | 62% |
| Richard Broughton | 9/10 | 5726 days | 61% |
| Ben Akin-Smith | 9/10 | 5726 days | 61% |
| Alan Munday | 9/10 | 5730 days | 61% |
| Pam & Rob Tellwright | 9/10 | 5736 days | 61% |
| Agnes McMillan | 10/10 | 5744 days | 62% |
| Gerd Pagel | 10/10 | 5745 days | 62% |
| Jill Dean | 9/10 | 5747 days | 61% |
| Katharina Dierkes | 8/10 | 5747 days | 61% |
| Saglibene | 10/10 | 5750 days | 62% |
| Jarvis and Anja | 8/10 | 5750 days | 61% |
| Derek Archibald | 9/10 | 5753 days | 61% |
| Karen Phillips | 10/10 | 5757 days | 62% |
| Isbabel | 9/10 | 5758 days | 61% |
| Fred West | 8/10 | 5759 days | 61% |
| Dizey | 10/10 | 5791 days | 62% |
| Buttie | 10/10 | 5791 days | 62% |
| Shoe | 10/10 | 5822 days | 62% |
| Wal & Lynne | 8/10 | 6026 days | 61% |
| Chris & Rob | 8/10 | 6029 days | 61% |
| davidm239 | 9/10 | 6036 days | 61% |
| Martin | 10/10 | 6036 days | 62% |
| lindam | 10/10 | 6066 days | 62% |
| hooperuk | 10/10 | 6066 days | 62% |
| Hans and Astrid | 9/10 | 6074 days | 61% |
| Kevin F | 8/10 | 6079 days | 61% |
| Theresa | 10/10 | 6085 days | 62% |
| Antoine Del | 7/10 | 6087 days | 58% |
| Tanya | 9/10 | 6090 days | 61% |
| Peter Brown | 9/10 | 6093 days | 61% |
| Susan & Richard | 10/10 | 6097 days | 62% |
| SB | 8/10 | 6099 days | 61% |
| Johan | 9/10 | 6099 days | 61% |
| Jonathan Martin | 8/10 | 6100 days | 61% |
| Tim | 8/10 | 6104 days | 61% |
| Pierre Pilon | 10/10 | 6105 days | 62% |
| Ed & Pat Mitchell | 8/10 | 6105 days | 61% |
| Ivo Braakhuis | 6/10 | 6105 days | 53% |
| Hans & Huxi | 8/10 | 6105 days | 61% |
| Mieke Knoops | 9/10 | 6107 days | 61% |
| Pascal Auber | 10/10 | 6111 days | 62% |
| Becky | 10/10 | 6118 days | 62% |
| Caitriona Doyle | 10/10 | 6119 days | 62% |
| Adriane | 7/10 | 6121 days | 58% |
| Hanz | 10/10 | 6121 days | 62% |
| Pizzanelli | 8/10 | 6124 days | 61% |
| Chris Kevin | 9/10 | 6134 days | 61% |
| Elizabeth E | 8/10 | 6141 days | 61% |
| Markus | 8/10 | 6141 days | 61% |
| EA Anders | 5/10 | 6142 days | 47% |
| deanlaw | 10/10 | 6170 days | 62% |
| gemmav | 9/10 | 6171 days | 61% |
| eliertv | 7/10 | 6171 days | 58% |
| Furger | 10/10 | 6189 days | 62% |
| Chris Leach | 8/10 | 6194 days | 61% |
| Sabrina Bazin | 9/10 | 6195 days | 61% |
| Colin S | 5/10 | 6195 days | 47% |
| Bernard Misfud | 9/10 | 6198 days | 61% |
| Hansjoerg Ehrmann | 7/10 | 6198 days | 58% |
| Thorben Thede | 7/10 | 6199 days | 58% |
| Shane and Kate Wilkinson | 10/10 | 6209 days | 62% |
| arminh | 6/10 | 6210 days | 53% |
| Graham Butt | 10/10 | 6210 days | 62% |
| Dermot Bryne | 10/10 | 6210 days | 62% |
| Evan | 9/10 | 6248 days | 61% |
| miniappleses | 9/10 | 6248 days | 61% |
| arthurw | 10/10 | 6304 days | 62% |
| richardh | 9/10 | 6312 days | 61% |
| SiljaH | 5/10 | 6421 days | 47% |
| jenniferk | 10/10 | 6431 days | 62% |
| scottl | 9/10 | 6431 days | 61% |
| Colin Church | 9/10 | 6431 days | 61% |
| Marc_N | 10/10 | 6432 days | 62% |
| Andrew Biddle | 7/10 | 6433 days | 58% |
| SBlake | 8/10 | 6436 days | 61% |
| AnjaN | 10/10 | 6438 days | 62% |
| Falk | 8/10 | 6447 days | 61% |
| WiebkeS | 9/10 | 6447 days | 61% |
| AmyBarrett | 10/10 | 6447 days | 62% |
| ChrisD | 10/10 | 6447 days | 62% |
| GeraldMcNamora | 8/10 | 6447 days | 61% |
| StijnH | 8/10 | 6448 days | 61% |
| Lars Haf | 8/10 | 6449 days | 61% |
| AnjaChrist | 9/10 | 6449 days | 61% |
| Tiemen | 9/10 | 6451 days | 61% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Queen Charlotte Track does not meet the criteria for any of these adjustments to apply.
1.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.