Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Whanganui Journey.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Whanganui Journey

Valid Reviews

26 Valid Reviews

The Whanganui Journey experience has a total of 26 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 26 valid reviews:

Rating Count Percentage
10/10 8
31%
9/10 10
38%
8/10 5
19%
7/10 3
12%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.85% Average

The raw data average (mean) for all the Whanganui Journey valid reviews is 88.85% and is based on 26 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 26 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 8
36%
8/10 5
23%
7/10 2
9%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.09% Average

The raw data average (mean) for all the Whanganui Journey face-to-face reviews is 89.09% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.13%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Flatlanders 9/10 339 days 81.79 100%
Daniel Faasser 8/10 762 days true 21.44 26%
Oscar Petersen 10/10 779 days true 20.82 25%
Vic Baughen 9/10 1044 days true 5.41 6%
Emely Walker 10/10 1061 days true 5.18 6%
Margot 7/10 1087 days true 4.56 5%
Tobi 8/10 1344 days true 4.29 5%
Maximilian Seitz 8/10 1365 days true 4.25 5%
Cora 9/10 1367 days true 4.47 5%
Selina 9/10 1367 days true 4.47 5%
Florian Bisault 8/10 1376 days true 4.23 5%
Andrea Le Stunff 9/10 1376 days true 4.45 5%
Amit Bass 10/10 1393 days true 4.42 5%
William Lendway 9/10 1395 days true 4.41 5%
Maxim Motheus 9/10 1399 days true 4.41 5%
Max Mustermann 8/10 1399 days true 4.18 5%
Lorne Paterson 9/10 1403 days true 4.4 5%
Roland Fischer 9/10 1412 days true 4.38 5%
Flora Kiessling 10/10 1420 days true 4.36 5%
Lukas Schenke 10/10 1454 days true 4.3 5%
Jakob Gerber 7/10 1466 days 3.89 5%
Till 7/10 1469 days true 3.88 5%
Florian Littmann 10/10 2136 days true 2.96 3%
Loesje 10/10 2499 days 2.25 3%
Connie 9/10 3202 days 0.88 1%
Valerie Van Hemelrijck 10/10 3590 days true 0.12 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Whanganui Journey does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

89%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.