Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Waikaremoana Great Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lake Waikaremoana Great Walk
Valid Reviews
47 Valid Reviews
The Lake Waikaremoana Great Walk experience has a total of 48 reviews. There are 47 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 47 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 16 |
|
34% |
| 9/10 | 15 |
|
32% |
| 8/10 | 10 |
|
21% |
| 7/10 | 4 |
|
9% |
| 6/10 | 1 |
|
2% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.09% Average
The raw data average (mean) for all the Lake Waikaremoana Great Walk valid reviews is 88.09% and is based on 47 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
44 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 47 valid reviews, the experience has 44 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 44 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
34% |
| 9/10 | 14 |
|
32% |
| 8/10 | 10 |
|
23% |
| 7/10 | 3 |
|
7% |
| 6/10 | 1 |
|
2% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.18% Average
The raw data average (mean) for all the Lake Waikaremoana Great Walk face-to-face reviews is 88.18% and is based on 44 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.72%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Susanne | 9/10 | 3468 days | 100% |
| Sylvain Schiber | 9/10 | 3538 days | 87% |
| Sylvain Chanton | 10/10 | 3543 days | 87% |
| Julian Gury | 9/10 | 3551 days | 84% |
| Tobi | 10/10 | 3752 days | 46% |
| Rolf | 8/10 | 3766 days | 41% |
| Robin Brandl | 8/10 | 3780 days | 39% |
| Laura Moore | 8/10 | 3782 days | 38% |
| Frenziska Schmid | 9/10 | 3784 days | 39% |
| Tim Ronke | 9/10 | 3784 days | 39% |
| Emily Pohlmann | 7/10 | 3788 days | 31% |
| George | 10/10 | 3795 days | 38% |
| Maxim Motheus | 10/10 | 3807 days | 36% |
| Max Mustermann | 9/10 | 3807 days | 35% |
| Carmen Pramstaller | 10/10 | 3814 days | 34% |
| Taylor Fabricius | 8/10 | 3815 days | 32% |
| Kyle Johnson | 8/10 | 3815 days | 32% |
| Markus Wabing | 6/10 | 3817 days | 19% |
| Roland Fischer | 10/10 | 3820 days | 33% |
| Annett Kiessling | 10/10 | 3820 days | 33% |
| Tatiana Racheneau | 10/10 | 3826 days | 32% |
| Johannes Marold | 9/10 | 3828 days | 31% |
| Flora Kiessling | 10/10 | 3828 days | 32% |
| Jakub Trojanek | 7/10 | 3853 days | 20% |
| Tereza Fajfroua | 9/10 | 3854 days | 26% |
| Julia Martin | 8/10 | 3859 days | 24% |
| Elsa Caniato | 8/10 | 3874 days | 21% |
| Till | 8/10 | 3877 days | 20% |
| Marilyn and Steffen | 7/10 | 3892 days | 13% |
| Meredith Griffiths | 10/10 | 4502 days | 24% |
| Jared Hermansson | 9/10 | 4541 days | 23% |
| Alex | 7/10 | 4573 days | 17% |
| Petr Dvorak | 9/10 | 4885 days | 23% |
| Anne Rodofsen | 8/10 | 4959 days | 22% |
| Jens Moller | 8/10 | 5237 days | 22% |
| Brian Livesey | 9/10 | 5249 days | 23% |
| Magda Savels | 5/10 | 5266 days | 0% |
| John Jacobs | 9/10 | 5301 days | 23% |
| Todd Pang | 10/10 | 5594 days | 24% |
| Anika Jedelsky | 10/10 | 5611 days | 24% |
| J Holden | 9/10 | 5616 days | 23% |
| Barbara & Sebastian | 10/10 | 5977 days | 24% |
| Anne Veser | 9/10 | 5995 days | 23% |
| selinab | 10/10 | 6058 days | 24% |
| discerner | 10/10 | 6095 days | 24% |
| richards1 | 9/10 | 6190 days | 23% |
| Pavol | 10/10 | 6419 days | 24% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Waikaremoana Great Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.