Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tongariro Northern Circuit.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tongariro Northern Circuit
Valid Reviews
75 Valid Reviews
The Tongariro Northern Circuit experience has a total of 75 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 41 |
|
55% |
| 9/10 | 16 |
|
21% |
| 8/10 | 10 |
|
13% |
| 7/10 | 6 |
|
8% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.47% Average
The raw data average (mean) for all the Tongariro Northern Circuit valid reviews is 91.47% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
51% |
| 9/10 | 16 |
|
23% |
| 8/10 | 10 |
|
14% |
| 7/10 | 6 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.86% Average
The raw data average (mean) for all the Tongariro Northern Circuit face-to-face reviews is 90.86% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chris | 10/10 | 547 days | 100% |
| Eva Cordemeyer | 9/10 | 3070 days | 2% |
| Matti Picus | 10/10 | 3332 days | 2% |
| Vic Baughen | 9/10 | 3352 days | 2% |
| Ingrid Kiselka | 10/10 | 3352 days | 2% |
| Susannah Arrowsmith | 10/10 | 3363 days | 2% |
| Kallan Mrozek | 9/10 | 3404 days | 2% |
| Frank Fabian | 8/10 | 3421 days | 2% |
| Sabine Schwandegger | 10/10 | 3421 days | 2% |
| Carmen Stanow | 10/10 | 3445 days | 2% |
| Adrien Richard | 9/10 | 3651 days | 1% |
| Estelle Coquard | 10/10 | 3654 days | 1% |
| Juliane Mueller | 10/10 | 3657 days | 1% |
| Julia | 10/10 | 3668 days | 1% |
| Bjoern | 10/10 | 3668 days | 1% |
| Floren Hoenschler | 9/10 | 3697 days | 1% |
| Simone De Angiou | 10/10 | 3702 days | 1% |
| William Lendway | 10/10 | 3703 days | 1% |
| Morgan Fog | 10/10 | 3703 days | 1% |
| Jan | 10/10 | 3711 days | 1% |
| Lorne Paterson | 10/10 | 3711 days | 1% |
| Taylor Fabricius | 10/10 | 3715 days | 1% |
| Kyle Johnson | 9/10 | 3715 days | 1% |
| Tamara | 8/10 | 3715 days | 1% |
| Markus Wabing | 9/10 | 3717 days | 1% |
| Uschi Pongratz | 10/10 | 3717 days | 1% |
| Jessica Ruhland | 10/10 | 3717 days | 1% |
| Edwine | 6/10 | 3730 days | 1% |
| Sara Kuenzi | 9/10 | 3732 days | 1% |
| Maxime Louis | 10/10 | 3733 days | 1% |
| Lukas Schenke | 10/10 | 3762 days | 1% |
| Till | 10/10 | 3777 days | 1% |
| Nicolas Justin | 8/10 | 4039 days | 0% |
| Damaris Mayer | 8/10 | 4088 days | 0% |
| Friederike Kranzin | 10/10 | 4421 days | 1% |
| Marc Engstle | 7/10 | 4436 days | 0% |
| Matthias Freiling | 10/10 | 4440 days | 1% |
| Johannes | 9/10 | 4441 days | 1% |
| Max Grabowski | 10/10 | 4442 days | 1% |
| Victor Herranz | 10/10 | 4445 days | 1% |
| Nimh Oudhof | 8/10 | 4446 days | 1% |
| Harel Cliad | 9/10 | 4471 days | 1% |
| Alex | 10/10 | 4473 days | 1% |
| Aitnan Melman | 9/10 | 4475 days | 1% |
| Alex Artigues | 7/10 | 4476 days | 0% |
| Simon Zenzen | 10/10 | 4476 days | 1% |
| Thomas | 10/10 | 4777 days | 1% |
| Marketa | 10/10 | 4779 days | 1% |
| Lusi13 | 10/10 | 4779 days | 1% |
| Jana Simcikova | 10/10 | 4781 days | 1% |
| Tobi | 10/10 | 4784 days | 1% |
| Jacob Bernhardt | 10/10 | 4784 days | 1% |
| Jean Raisin | 10/10 | 4785 days | 1% |
| Tony and Helene | 8/10 | 4787 days | 1% |
| Missy and Chaz | 10/10 | 4789 days | 1% |
| Evyatar Tulipman | 7/10 | 4792 days | 0% |
| Anne Rodofsen | 9/10 | 4859 days | 1% |
| Michael Neumann | 10/10 | 5131 days | 1% |
| Be Groen | 7/10 | 5136 days | 0% |
| Ian Sainsbury | 7/10 | 5158 days | 0% |
| Anika | 9/10 | 5172 days | 1% |
| John Jacobs | 9/10 | 5201 days | 1% |
| snoopidoops | 10/10 | 5204 days | 1% |
| Natascha & Greg | 9/10 | 5247 days | 1% |
| Robin van der Linden | 9/10 | 5461 days | 1% |
| Zoe Barker | 10/10 | 5484 days | 1% |
| R Tearle | 4/10 | 5488 days | 0% |
| Susannah Eduart | 8/10 | 5490 days | 1% |
| Boi Sagarra | 8/10 | 5493 days | 1% |
| Nadia Husain | 8/10 | 5538 days | 1% |
| anon | 10/10 | 5882 days | 1% |
| Marcel Baessle | 10/10 | 5889 days | 1% |
| Karen Raven | 7/10 | 5972 days | 0% |
| bdevries | 8/10 | 5976 days | 1% |
| Pavol | 10/10 | 6319 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tongariro Northern Circuit does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.33% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.