Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tongariro Northern Circuit.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tongariro Northern Circuit
Valid Reviews
75 Valid Reviews
The Tongariro Northern Circuit experience has a total of 75 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 41 |
|
55% |
| 9/10 | 16 |
|
21% |
| 8/10 | 10 |
|
13% |
| 7/10 | 6 |
|
8% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.47% Average
The raw data average (mean) for all the Tongariro Northern Circuit valid reviews is 91.47% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
70 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 70 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 70 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 36 |
|
51% |
| 9/10 | 16 |
|
23% |
| 8/10 | 10 |
|
14% |
| 7/10 | 6 |
|
9% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.86% Average
The raw data average (mean) for all the Tongariro Northern Circuit face-to-face reviews is 90.86% and is based on 70 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chris | 10/10 | 728 days | 100% |
| Eva Cordemeyer | 9/10 | 3251 days | 3% |
| Matti Picus | 10/10 | 3513 days | 2% |
| Vic Baughen | 9/10 | 3533 days | 2% |
| Ingrid Kiselka | 10/10 | 3533 days | 2% |
| Susannah Arrowsmith | 10/10 | 3544 days | 2% |
| Kallan Mrozek | 9/10 | 3585 days | 2% |
| Frank Fabian | 8/10 | 3602 days | 2% |
| Sabine Schwandegger | 10/10 | 3602 days | 2% |
| Carmen Stanow | 10/10 | 3626 days | 2% |
| Adrien Richard | 9/10 | 3832 days | 1% |
| Estelle Coquard | 10/10 | 3835 days | 1% |
| Juliane Mueller | 10/10 | 3838 days | 1% |
| Julia | 10/10 | 3849 days | 1% |
| Bjoern | 10/10 | 3849 days | 1% |
| Floren Hoenschler | 9/10 | 3878 days | 1% |
| Simone De Angiou | 10/10 | 3883 days | 1% |
| William Lendway | 10/10 | 3884 days | 1% |
| Morgan Fog | 10/10 | 3884 days | 1% |
| Jan | 10/10 | 3892 days | 1% |
| Lorne Paterson | 10/10 | 3892 days | 1% |
| Taylor Fabricius | 10/10 | 3896 days | 1% |
| Kyle Johnson | 9/10 | 3896 days | 1% |
| Tamara | 8/10 | 3896 days | 1% |
| Markus Wabing | 9/10 | 3898 days | 1% |
| Uschi Pongratz | 10/10 | 3898 days | 1% |
| Jessica Ruhland | 10/10 | 3898 days | 1% |
| Edwine | 6/10 | 3911 days | 1% |
| Sara Kuenzi | 9/10 | 3913 days | 1% |
| Maxime Louis | 10/10 | 3914 days | 1% |
| Lukas Schenke | 10/10 | 3943 days | 1% |
| Till | 10/10 | 3958 days | 1% |
| Nicolas Justin | 8/10 | 4220 days | 0% |
| Damaris Mayer | 8/10 | 4269 days | 0% |
| Friederike Kranzin | 10/10 | 4602 days | 1% |
| Marc Engstle | 7/10 | 4617 days | 1% |
| Matthias Freiling | 10/10 | 4621 days | 1% |
| Johannes | 9/10 | 4622 days | 1% |
| Max Grabowski | 10/10 | 4623 days | 1% |
| Victor Herranz | 10/10 | 4626 days | 1% |
| Nimh Oudhof | 8/10 | 4627 days | 1% |
| Harel Cliad | 9/10 | 4652 days | 1% |
| Alex | 10/10 | 4654 days | 1% |
| Aitnan Melman | 9/10 | 4656 days | 1% |
| Alex Artigues | 7/10 | 4657 days | 1% |
| Simon Zenzen | 10/10 | 4657 days | 1% |
| Thomas | 10/10 | 4958 days | 1% |
| Marketa | 10/10 | 4960 days | 1% |
| Lusi13 | 10/10 | 4960 days | 1% |
| Jana Simcikova | 10/10 | 4962 days | 1% |
| Tobi | 10/10 | 4965 days | 1% |
| Jacob Bernhardt | 10/10 | 4965 days | 1% |
| Jean Raisin | 10/10 | 4966 days | 1% |
| Tony and Helene | 8/10 | 4968 days | 1% |
| Missy and Chaz | 10/10 | 4970 days | 1% |
| Evyatar Tulipman | 7/10 | 4973 days | 1% |
| Anne Rodofsen | 9/10 | 5040 days | 1% |
| Michael Neumann | 10/10 | 5312 days | 1% |
| Be Groen | 7/10 | 5317 days | 1% |
| Ian Sainsbury | 7/10 | 5339 days | 1% |
| Anika | 9/10 | 5353 days | 1% |
| John Jacobs | 9/10 | 5382 days | 1% |
| snoopidoops | 10/10 | 5385 days | 1% |
| Natascha & Greg | 9/10 | 5428 days | 1% |
| Robin van der Linden | 9/10 | 5642 days | 1% |
| Zoe Barker | 10/10 | 5665 days | 1% |
| R Tearle | 4/10 | 5669 days | 1% |
| Susannah Eduart | 8/10 | 5671 days | 1% |
| Boi Sagarra | 8/10 | 5674 days | 1% |
| Nadia Husain | 8/10 | 5719 days | 1% |
| anon | 10/10 | 6063 days | 1% |
| Marcel Baessle | 10/10 | 6070 days | 1% |
| Karen Raven | 7/10 | 6153 days | 1% |
| bdevries | 8/10 | 6157 days | 1% |
| Pavol | 10/10 | 6500 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tongariro Northern Circuit does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.