Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kauaeranga Kauri Trail (Pinnacles Walk)

Valid Reviews

77 Valid Reviews

The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 77 valid reviews:

Rating Count Percentage
10/10 19
25%
9/10 25
32%
8/10 21
27%
7/10 10
13%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.36% Average

The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

71 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 71 face-to-face reviews:

Rating Count Percentage
10/10 17
24%
9/10 22
31%
8/10 21
30%
7/10 9
13%
6/10 2
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.06% Average

The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.74%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Cymen Crick 10/10 1833 days 100%
Haefele Lilja 7/10 2472 days 67%
Chris Arnold 7/10 3087 days 43%
Dan Schmidt 8/10 3093 days 45%
Niels Bellaar 9/10 3099 days 46%
Riccardo 9/10 3100 days 46%
Emely Walker 8/10 3102 days 45%
Kristal Lavender 9/10 3141 days 44%
Jamosch Dooffler 8/10 3151 days 43%
Janina 8/10 3152 days 43%
Barbara 10/10 3156 days 44%
Gazmira Molina 10/10 3163 days 43%
Thomas 9/10 3182 days 42%
Mikulas and Dominika 7/10 3188 days 39%
Sylvie Smets 9/10 3392 days 33%
Anais Roux 8/10 3397 days 33%
Milan Maiwald 8/10 3402 days 32%
Alex 8/10 3404 days 32%
Antonia Gillett 10/10 3406 days 33%
Cora 8/10 3408 days 32%
Selina 8/10 3408 days 32%
Saskia Peek 10/10 3409 days 33%
Anna Lerchl 10/10 3412 days 33%
Madeleine Panholzer 10/10 3414 days 33%
Andrea Le Stunff 6/10 3417 days 27%
Jan Homann 7/10 3419 days 30%
Pablo Garcia 10/10 3423 days 32%
Julia Scharbert 8/10 3423 days 32%
Annalies Beard 7/10 3426 days 29%
Max von Felde 9/10 3428 days 32%
Teo Golja 8/10 3435 days 31%
Max Mustermann 7/10 3440 days 29%
Irene Marvelli 9/10 3442 days 31%
ks ks 8/10 3442 days 31%
Florent Callet 7/10 3447 days 29%
Ambrosio Loojs 8/10 3448 days 31%
Sophia Harnisch 9/10 3448 days 31%
Markus Wabing 10/10 3450 days 31%
Theresa Huelk 9/10 3452 days 31%
Rebecca Winzig 6/10 3452 days 26%
Michele Winzig 9/10 3452 days 31%
M J 8/10 3455 days 30%
Johannes Marold 8/10 3461 days 30%
Lucilo Del Castillo 8/10 3463 days 30%
Nils 9/10 3467 days 30%
Elizabeth Nash 9/10 3508 days 28%
Stephanie Piou 8/10 3772 days 17%
Michael Stibor 9/10 3773 days 17%
Martha Taatz 10/10 3816 days 16%
Jasper van den Weyde 9/10 3828 days 15%
Bart Hanssen 9/10 3850 days 14%
Claudia Bauch 10/10 4145 days 2%
Hirsch Svenja 9/10 4150 days 1%
Tobias Thull 9/10 4150 days 1%
Julie Ledanois 9/10 4158 days 1%
Joy Lambez 10/10 4172 days 1%
Claudia 10/10 4184 days 0%
Rey Germain 9/10 4488 days 13%
Kiki Wykstra 9/10 4500 days 13%
Sarah Horn 9/10 4500 days 13%
Sebastian Russell-Smits 10/10 4500 days 13%
N smith 9/10 4571 days 13%
Ruben Kunze 9/10 4867 days 13%
Numa Brouimet 10/10 4873 days 13%
Carolin Haas 8/10 4887 days 13%
Franziska & Katrin 7/10 4898 days 12%
Lucie Rutherfurd 8/10 4904 days 13%
Mary Hamilton 10/10 4998 days 13%
Mirka Tinterova 10/10 5245 days 13%
Cymen Crick 9/10 5516 days 13%
Michael Egli 9/10 5599 days 13%
beetley 10/10 5605 days 13%
Jamie Hallifax 7/10 5627 days 12%
joe Reibli 7/10 5633 days 12%
alasiac 10/10 5698 days 13%
carolineder 8/10 5698 days 13%
Andrea and Craig Swinson 8/10 5722 days 13%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.68% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.