Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kauaeranga Kauri Trail (Pinnacles Walk)
Valid Reviews
77 Valid Reviews
The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 25 |
|
32% |
| 8/10 | 21 |
|
27% |
| 7/10 | 10 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
24% |
| 9/10 | 22 |
|
31% |
| 8/10 | 21 |
|
30% |
| 7/10 | 9 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cymen Crick | 10/10 | 2327 days | 100% |
| Haefele Lilja | 7/10 | 2966 days | 63% |
| Chris Arnold | 7/10 | 3581 days | 35% |
| Dan Schmidt | 8/10 | 3587 days | 37% |
| Niels Bellaar | 9/10 | 3593 days | 37% |
| Riccardo | 9/10 | 3594 days | 37% |
| Emely Walker | 8/10 | 3596 days | 36% |
| Kristal Lavender | 9/10 | 3635 days | 35% |
| Jamosch Dooffler | 8/10 | 3645 days | 34% |
| Janina | 8/10 | 3646 days | 34% |
| Barbara | 10/10 | 3650 days | 34% |
| Gazmira Molina | 10/10 | 3657 days | 34% |
| Thomas | 9/10 | 3676 days | 33% |
| Mikulas and Dominika | 7/10 | 3682 days | 30% |
| Sylvie Smets | 9/10 | 3886 days | 22% |
| Anais Roux | 8/10 | 3891 days | 22% |
| Milan Maiwald | 8/10 | 3896 days | 22% |
| Alex | 8/10 | 3898 days | 22% |
| Antonia Gillett | 10/10 | 3900 days | 22% |
| Cora | 8/10 | 3902 days | 21% |
| Selina | 8/10 | 3902 days | 21% |
| Saskia Peek | 10/10 | 3903 days | 22% |
| Anna Lerchl | 10/10 | 3906 days | 22% |
| Madeleine Panholzer | 10/10 | 3908 days | 22% |
| Andrea Le Stunff | 6/10 | 3911 days | 18% |
| Jan Homann | 7/10 | 3913 days | 20% |
| Pablo Garcia | 10/10 | 3917 days | 21% |
| Julia Scharbert | 8/10 | 3917 days | 21% |
| Annalies Beard | 7/10 | 3920 days | 19% |
| Max von Felde | 9/10 | 3922 days | 21% |
| Teo Golja | 8/10 | 3929 days | 20% |
| Max Mustermann | 7/10 | 3934 days | 19% |
| Irene Marvelli | 9/10 | 3936 days | 20% |
| ks ks | 8/10 | 3936 days | 20% |
| Florent Callet | 7/10 | 3941 days | 18% |
| Ambrosio Loojs | 8/10 | 3942 days | 20% |
| Sophia Harnisch | 9/10 | 3942 days | 20% |
| Markus Wabing | 10/10 | 3944 days | 20% |
| Theresa Huelk | 9/10 | 3946 days | 20% |
| Rebecca Winzig | 6/10 | 3946 days | 17% |
| Michele Winzig | 9/10 | 3946 days | 20% |
| M J | 8/10 | 3949 days | 19% |
| Johannes Marold | 8/10 | 3955 days | 19% |
| Lucilo Del Castillo | 8/10 | 3957 days | 19% |
| Nils | 9/10 | 3961 days | 19% |
| Elizabeth Nash | 9/10 | 4002 days | 17% |
| Stephanie Piou | 8/10 | 4266 days | 4% |
| Michael Stibor | 9/10 | 4267 days | 4% |
| Martha Taatz | 10/10 | 4310 days | 2% |
| Jasper van den Weyde | 9/10 | 4322 days | 1% |
| Bart Hanssen | 9/10 | 4344 days | 0% |
| Claudia Bauch | 10/10 | 4639 days | 24% |
| Hirsch Svenja | 9/10 | 4644 days | 23% |
| Tobias Thull | 9/10 | 4644 days | 23% |
| Julie Ledanois | 9/10 | 4652 days | 23% |
| Joy Lambez | 10/10 | 4666 days | 24% |
| Claudia | 10/10 | 4678 days | 24% |
| Rey Germain | 9/10 | 4982 days | 23% |
| Kiki Wykstra | 9/10 | 4994 days | 23% |
| Sarah Horn | 9/10 | 4994 days | 23% |
| Sebastian Russell-Smits | 10/10 | 4994 days | 24% |
| N smith | 9/10 | 5065 days | 23% |
| Ruben Kunze | 9/10 | 5361 days | 23% |
| Numa Brouimet | 10/10 | 5367 days | 24% |
| Carolin Haas | 8/10 | 5381 days | 23% |
| Franziska & Katrin | 7/10 | 5392 days | 22% |
| Lucie Rutherfurd | 8/10 | 5398 days | 23% |
| Mary Hamilton | 10/10 | 5492 days | 24% |
| Mirka Tinterova | 10/10 | 5739 days | 24% |
| Cymen Crick | 9/10 | 6010 days | 23% |
| Michael Egli | 9/10 | 6093 days | 23% |
| beetley | 10/10 | 6099 days | 24% |
| Jamie Hallifax | 7/10 | 6121 days | 22% |
| joe Reibli | 7/10 | 6127 days | 22% |
| alasiac | 10/10 | 6192 days | 24% |
| carolineder | 8/10 | 6192 days | 23% |
| Andrea and Craig Swinson | 8/10 | 6216 days | 23% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.