Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kauaeranga Kauri Trail (Pinnacles Walk)
Valid Reviews
77 Valid Reviews
The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 25 |
|
32% |
| 8/10 | 21 |
|
27% |
| 7/10 | 10 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
24% |
| 9/10 | 22 |
|
31% |
| 8/10 | 21 |
|
30% |
| 7/10 | 9 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cymen Crick | 10/10 | 2224 days | 100% |
| Haefele Lilja | 7/10 | 2863 days | 63% |
| Chris Arnold | 7/10 | 3478 days | 35% |
| Dan Schmidt | 8/10 | 3484 days | 37% |
| Niels Bellaar | 9/10 | 3490 days | 37% |
| Riccardo | 9/10 | 3491 days | 37% |
| Emely Walker | 8/10 | 3493 days | 36% |
| Kristal Lavender | 9/10 | 3532 days | 35% |
| Jamosch Dooffler | 8/10 | 3542 days | 34% |
| Janina | 8/10 | 3543 days | 34% |
| Barbara | 10/10 | 3547 days | 34% |
| Gazmira Molina | 10/10 | 3554 days | 34% |
| Thomas | 9/10 | 3573 days | 33% |
| Mikulas and Dominika | 7/10 | 3579 days | 30% |
| Sylvie Smets | 9/10 | 3783 days | 22% |
| Anais Roux | 8/10 | 3788 days | 22% |
| Milan Maiwald | 8/10 | 3793 days | 22% |
| Alex | 8/10 | 3795 days | 22% |
| Antonia Gillett | 10/10 | 3797 days | 22% |
| Cora | 8/10 | 3799 days | 21% |
| Selina | 8/10 | 3799 days | 21% |
| Saskia Peek | 10/10 | 3800 days | 22% |
| Anna Lerchl | 10/10 | 3803 days | 22% |
| Madeleine Panholzer | 10/10 | 3805 days | 22% |
| Andrea Le Stunff | 6/10 | 3808 days | 18% |
| Jan Homann | 7/10 | 3810 days | 19% |
| Pablo Garcia | 10/10 | 3814 days | 21% |
| Julia Scharbert | 8/10 | 3814 days | 21% |
| Annalies Beard | 7/10 | 3817 days | 19% |
| Max von Felde | 9/10 | 3819 days | 21% |
| Teo Golja | 8/10 | 3826 days | 20% |
| Max Mustermann | 7/10 | 3831 days | 18% |
| Irene Marvelli | 9/10 | 3833 days | 20% |
| ks ks | 8/10 | 3833 days | 20% |
| Florent Callet | 7/10 | 3838 days | 18% |
| Ambrosio Loojs | 8/10 | 3839 days | 19% |
| Sophia Harnisch | 9/10 | 3839 days | 20% |
| Markus Wabing | 10/10 | 3841 days | 20% |
| Theresa Huelk | 9/10 | 3843 days | 20% |
| Rebecca Winzig | 6/10 | 3843 days | 16% |
| Michele Winzig | 9/10 | 3843 days | 20% |
| M J | 8/10 | 3846 days | 19% |
| Johannes Marold | 8/10 | 3852 days | 19% |
| Lucilo Del Castillo | 8/10 | 3854 days | 19% |
| Nils | 9/10 | 3858 days | 19% |
| Elizabeth Nash | 9/10 | 3899 days | 17% |
| Stephanie Piou | 8/10 | 4163 days | 4% |
| Michael Stibor | 9/10 | 4164 days | 4% |
| Martha Taatz | 10/10 | 4207 days | 2% |
| Jasper van den Weyde | 9/10 | 4219 days | 1% |
| Bart Hanssen | 9/10 | 4241 days | 0% |
| Claudia Bauch | 10/10 | 4536 days | 18% |
| Hirsch Svenja | 9/10 | 4541 days | 18% |
| Tobias Thull | 9/10 | 4541 days | 18% |
| Julie Ledanois | 9/10 | 4549 days | 18% |
| Joy Lambez | 10/10 | 4563 days | 18% |
| Claudia | 10/10 | 4575 days | 18% |
| Rey Germain | 9/10 | 4879 days | 18% |
| Kiki Wykstra | 9/10 | 4891 days | 18% |
| Sarah Horn | 9/10 | 4891 days | 18% |
| Sebastian Russell-Smits | 10/10 | 4891 days | 18% |
| N smith | 9/10 | 4962 days | 18% |
| Ruben Kunze | 9/10 | 5258 days | 18% |
| Numa Brouimet | 10/10 | 5264 days | 18% |
| Carolin Haas | 8/10 | 5278 days | 18% |
| Franziska & Katrin | 7/10 | 5289 days | 17% |
| Lucie Rutherfurd | 8/10 | 5295 days | 18% |
| Mary Hamilton | 10/10 | 5389 days | 18% |
| Mirka Tinterova | 10/10 | 5636 days | 18% |
| Cymen Crick | 9/10 | 5907 days | 18% |
| Michael Egli | 9/10 | 5990 days | 18% |
| beetley | 10/10 | 5996 days | 18% |
| Jamie Hallifax | 7/10 | 6018 days | 17% |
| joe Reibli | 7/10 | 6024 days | 17% |
| alasiac | 10/10 | 6089 days | 18% |
| carolineder | 8/10 | 6089 days | 18% |
| Andrea and Craig Swinson | 8/10 | 6113 days | 18% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.56% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.