Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kauaeranga Kauri Trail (Pinnacles Walk)
Valid Reviews
77 Valid Reviews
The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 25 |
|
32% |
| 8/10 | 21 |
|
27% |
| 7/10 | 10 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
24% |
| 9/10 | 22 |
|
31% |
| 8/10 | 21 |
|
30% |
| 7/10 | 9 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cymen Crick | 10/10 | 1628 days | 100% |
| Haefele Lilja | 7/10 | 2267 days | 53% |
| Chris Arnold | 7/10 | 2882 days | 38% |
| Dan Schmidt | 8/10 | 2888 days | 39% |
| Niels Bellaar | 9/10 | 2894 days | 40% |
| Riccardo | 9/10 | 2895 days | 40% |
| Emely Walker | 8/10 | 2897 days | 39% |
| Kristal Lavender | 9/10 | 2936 days | 39% |
| Jamosch Dooffler | 8/10 | 2946 days | 38% |
| Janina | 8/10 | 2947 days | 38% |
| Barbara | 10/10 | 2951 days | 39% |
| Gazmira Molina | 10/10 | 2958 days | 38% |
| Thomas | 9/10 | 2977 days | 37% |
| Mikulas and Dominika | 7/10 | 2983 days | 35% |
| Sylvie Smets | 9/10 | 3187 days | 32% |
| Anais Roux | 8/10 | 3192 days | 31% |
| Milan Maiwald | 8/10 | 3197 days | 31% |
| Alex | 8/10 | 3199 days | 31% |
| Antonia Gillett | 10/10 | 3201 days | 32% |
| Cora | 8/10 | 3203 days | 31% |
| Selina | 8/10 | 3203 days | 31% |
| Saskia Peek | 10/10 | 3204 days | 32% |
| Anna Lerchl | 10/10 | 3207 days | 32% |
| Madeleine Panholzer | 10/10 | 3209 days | 32% |
| Andrea Le Stunff | 6/10 | 3212 days | 27% |
| Jan Homann | 7/10 | 3214 days | 29% |
| Pablo Garcia | 10/10 | 3218 days | 31% |
| Julia Scharbert | 8/10 | 3218 days | 31% |
| Annalies Beard | 7/10 | 3221 days | 29% |
| Max von Felde | 9/10 | 3223 days | 31% |
| Teo Golja | 8/10 | 3230 days | 30% |
| Max Mustermann | 7/10 | 3235 days | 29% |
| Irene Marvelli | 9/10 | 3237 days | 30% |
| ks ks | 8/10 | 3237 days | 30% |
| Florent Callet | 7/10 | 3242 days | 28% |
| Ambrosio Loojs | 8/10 | 3243 days | 30% |
| Sophia Harnisch | 9/10 | 3243 days | 30% |
| Markus Wabing | 10/10 | 3245 days | 31% |
| Theresa Huelk | 9/10 | 3247 days | 30% |
| Rebecca Winzig | 6/10 | 3247 days | 26% |
| Michele Winzig | 9/10 | 3247 days | 30% |
| M J | 8/10 | 3250 days | 30% |
| Johannes Marold | 8/10 | 3256 days | 30% |
| Lucilo Del Castillo | 8/10 | 3258 days | 30% |
| Nils | 9/10 | 3262 days | 30% |
| Elizabeth Nash | 9/10 | 3303 days | 29% |
| Stephanie Piou | 8/10 | 3567 days | 21% |
| Michael Stibor | 9/10 | 3568 days | 22% |
| Martha Taatz | 10/10 | 3611 days | 21% |
| Jasper van den Weyde | 9/10 | 3623 days | 20% |
| Bart Hanssen | 9/10 | 3645 days | 19% |
| Claudia Bauch | 10/10 | 3940 days | 12% |
| Hirsch Svenja | 9/10 | 3945 days | 11% |
| Tobias Thull | 9/10 | 3945 days | 11% |
| Julie Ledanois | 9/10 | 3953 days | 11% |
| Joy Lambez | 10/10 | 3967 days | 11% |
| Claudia | 10/10 | 3979 days | 11% |
| Rey Germain | 9/10 | 4283 days | 2% |
| Kiki Wykstra | 9/10 | 4295 days | 2% |
| Sarah Horn | 9/10 | 4295 days | 2% |
| Sebastian Russell-Smits | 10/10 | 4295 days | 2% |
| N smith | 9/10 | 4366 days | 0% |
| Ruben Kunze | 9/10 | 4662 days | 13% |
| Numa Brouimet | 10/10 | 4668 days | 14% |
| Carolin Haas | 8/10 | 4682 days | 13% |
| Franziska & Katrin | 7/10 | 4693 days | 13% |
| Lucie Rutherfurd | 8/10 | 4699 days | 13% |
| Mary Hamilton | 10/10 | 4793 days | 14% |
| Mirka Tinterova | 10/10 | 5040 days | 14% |
| Cymen Crick | 9/10 | 5311 days | 13% |
| Michael Egli | 9/10 | 5394 days | 13% |
| beetley | 10/10 | 5400 days | 14% |
| Jamie Hallifax | 7/10 | 5422 days | 13% |
| joe Reibli | 7/10 | 5428 days | 13% |
| alasiac | 10/10 | 5493 days | 14% |
| carolineder | 8/10 | 5493 days | 13% |
| Andrea and Craig Swinson | 8/10 | 5517 days | 13% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.