Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kauaeranga Kauri Trail (Pinnacles Walk)
Valid Reviews
77 Valid Reviews
The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 25 |
|
32% |
| 8/10 | 21 |
|
27% |
| 7/10 | 10 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
24% |
| 9/10 | 22 |
|
31% |
| 8/10 | 21 |
|
30% |
| 7/10 | 9 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.74%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cymen Crick | 10/10 | 1833 days | 100% |
| Haefele Lilja | 7/10 | 2472 days | 67% |
| Chris Arnold | 7/10 | 3087 days | 43% |
| Dan Schmidt | 8/10 | 3093 days | 45% |
| Niels Bellaar | 9/10 | 3099 days | 46% |
| Riccardo | 9/10 | 3100 days | 46% |
| Emely Walker | 8/10 | 3102 days | 45% |
| Kristal Lavender | 9/10 | 3141 days | 44% |
| Jamosch Dooffler | 8/10 | 3151 days | 43% |
| Janina | 8/10 | 3152 days | 43% |
| Barbara | 10/10 | 3156 days | 44% |
| Gazmira Molina | 10/10 | 3163 days | 43% |
| Thomas | 9/10 | 3182 days | 42% |
| Mikulas and Dominika | 7/10 | 3188 days | 39% |
| Sylvie Smets | 9/10 | 3392 days | 33% |
| Anais Roux | 8/10 | 3397 days | 33% |
| Milan Maiwald | 8/10 | 3402 days | 32% |
| Alex | 8/10 | 3404 days | 32% |
| Antonia Gillett | 10/10 | 3406 days | 33% |
| Cora | 8/10 | 3408 days | 32% |
| Selina | 8/10 | 3408 days | 32% |
| Saskia Peek | 10/10 | 3409 days | 33% |
| Anna Lerchl | 10/10 | 3412 days | 33% |
| Madeleine Panholzer | 10/10 | 3414 days | 33% |
| Andrea Le Stunff | 6/10 | 3417 days | 27% |
| Jan Homann | 7/10 | 3419 days | 30% |
| Pablo Garcia | 10/10 | 3423 days | 32% |
| Julia Scharbert | 8/10 | 3423 days | 32% |
| Annalies Beard | 7/10 | 3426 days | 29% |
| Max von Felde | 9/10 | 3428 days | 32% |
| Teo Golja | 8/10 | 3435 days | 31% |
| Max Mustermann | 7/10 | 3440 days | 29% |
| Irene Marvelli | 9/10 | 3442 days | 31% |
| ks ks | 8/10 | 3442 days | 31% |
| Florent Callet | 7/10 | 3447 days | 29% |
| Ambrosio Loojs | 8/10 | 3448 days | 31% |
| Sophia Harnisch | 9/10 | 3448 days | 31% |
| Markus Wabing | 10/10 | 3450 days | 31% |
| Theresa Huelk | 9/10 | 3452 days | 31% |
| Rebecca Winzig | 6/10 | 3452 days | 26% |
| Michele Winzig | 9/10 | 3452 days | 31% |
| M J | 8/10 | 3455 days | 30% |
| Johannes Marold | 8/10 | 3461 days | 30% |
| Lucilo Del Castillo | 8/10 | 3463 days | 30% |
| Nils | 9/10 | 3467 days | 30% |
| Elizabeth Nash | 9/10 | 3508 days | 28% |
| Stephanie Piou | 8/10 | 3772 days | 17% |
| Michael Stibor | 9/10 | 3773 days | 17% |
| Martha Taatz | 10/10 | 3816 days | 16% |
| Jasper van den Weyde | 9/10 | 3828 days | 15% |
| Bart Hanssen | 9/10 | 3850 days | 14% |
| Claudia Bauch | 10/10 | 4145 days | 2% |
| Hirsch Svenja | 9/10 | 4150 days | 1% |
| Tobias Thull | 9/10 | 4150 days | 1% |
| Julie Ledanois | 9/10 | 4158 days | 1% |
| Joy Lambez | 10/10 | 4172 days | 1% |
| Claudia | 10/10 | 4184 days | 0% |
| Rey Germain | 9/10 | 4488 days | 13% |
| Kiki Wykstra | 9/10 | 4500 days | 13% |
| Sarah Horn | 9/10 | 4500 days | 13% |
| Sebastian Russell-Smits | 10/10 | 4500 days | 13% |
| N smith | 9/10 | 4571 days | 13% |
| Ruben Kunze | 9/10 | 4867 days | 13% |
| Numa Brouimet | 10/10 | 4873 days | 13% |
| Carolin Haas | 8/10 | 4887 days | 13% |
| Franziska & Katrin | 7/10 | 4898 days | 12% |
| Lucie Rutherfurd | 8/10 | 4904 days | 13% |
| Mary Hamilton | 10/10 | 4998 days | 13% |
| Mirka Tinterova | 10/10 | 5245 days | 13% |
| Cymen Crick | 9/10 | 5516 days | 13% |
| Michael Egli | 9/10 | 5599 days | 13% |
| beetley | 10/10 | 5605 days | 13% |
| Jamie Hallifax | 7/10 | 5627 days | 12% |
| joe Reibli | 7/10 | 5633 days | 12% |
| alasiac | 10/10 | 5698 days | 13% |
| carolineder | 8/10 | 5698 days | 13% |
| Andrea and Craig Swinson | 8/10 | 5722 days | 13% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.