Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kauaeranga Kauri Trail (Pinnacles Walk).
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kauaeranga Kauri Trail (Pinnacles Walk)
Valid Reviews
77 Valid Reviews
The Kauaeranga Kauri Trail (Pinnacles Walk) experience has a total of 77 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
25% |
| 9/10 | 25 |
|
32% |
| 8/10 | 21 |
|
27% |
| 7/10 | 10 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.36% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) valid reviews is 86.36% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
71 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 71 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 71 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 17 |
|
24% |
| 9/10 | 22 |
|
31% |
| 8/10 | 21 |
|
30% |
| 7/10 | 9 |
|
13% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.06% Average
The raw data average (mean) for all the Kauaeranga Kauri Trail (Pinnacles Walk) face-to-face reviews is 86.06% and is based on 71 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Cymen Crick | 10/10 | 2053 days | 100% |
| Haefele Lilja | 7/10 | 2692 days | 67% |
| Chris Arnold | 7/10 | 3307 days | 43% |
| Dan Schmidt | 8/10 | 3313 days | 45% |
| Niels Bellaar | 9/10 | 3319 days | 45% |
| Riccardo | 9/10 | 3320 days | 45% |
| Emely Walker | 8/10 | 3322 days | 45% |
| Kristal Lavender | 9/10 | 3361 days | 43% |
| Jamosch Dooffler | 8/10 | 3371 days | 42% |
| Janina | 8/10 | 3372 days | 42% |
| Barbara | 10/10 | 3376 days | 43% |
| Gazmira Molina | 10/10 | 3383 days | 43% |
| Thomas | 9/10 | 3402 days | 42% |
| Mikulas and Dominika | 7/10 | 3408 days | 39% |
| Sylvie Smets | 9/10 | 3612 days | 33% |
| Anais Roux | 8/10 | 3617 days | 32% |
| Milan Maiwald | 8/10 | 3622 days | 32% |
| Alex | 8/10 | 3624 days | 32% |
| Antonia Gillett | 10/10 | 3626 days | 32% |
| Cora | 8/10 | 3628 days | 32% |
| Selina | 8/10 | 3628 days | 32% |
| Saskia Peek | 10/10 | 3629 days | 32% |
| Anna Lerchl | 10/10 | 3632 days | 32% |
| Madeleine Panholzer | 10/10 | 3634 days | 32% |
| Andrea Le Stunff | 6/10 | 3637 days | 27% |
| Jan Homann | 7/10 | 3639 days | 30% |
| Pablo Garcia | 10/10 | 3643 days | 32% |
| Julia Scharbert | 8/10 | 3643 days | 31% |
| Annalies Beard | 7/10 | 3646 days | 29% |
| Max von Felde | 9/10 | 3648 days | 31% |
| Teo Golja | 8/10 | 3655 days | 30% |
| Max Mustermann | 7/10 | 3660 days | 29% |
| Irene Marvelli | 9/10 | 3662 days | 30% |
| ks ks | 8/10 | 3662 days | 30% |
| Florent Callet | 7/10 | 3667 days | 28% |
| Ambrosio Loojs | 8/10 | 3668 days | 30% |
| Sophia Harnisch | 9/10 | 3668 days | 30% |
| Markus Wabing | 10/10 | 3670 days | 30% |
| Theresa Huelk | 9/10 | 3672 days | 30% |
| Rebecca Winzig | 6/10 | 3672 days | 26% |
| Michele Winzig | 9/10 | 3672 days | 30% |
| M J | 8/10 | 3675 days | 30% |
| Johannes Marold | 8/10 | 3681 days | 29% |
| Lucilo Del Castillo | 8/10 | 3683 days | 29% |
| Nils | 9/10 | 3687 days | 29% |
| Elizabeth Nash | 9/10 | 3728 days | 28% |
| Stephanie Piou | 8/10 | 3992 days | 16% |
| Michael Stibor | 9/10 | 3993 days | 16% |
| Martha Taatz | 10/10 | 4036 days | 15% |
| Jasper van den Weyde | 9/10 | 4048 days | 14% |
| Bart Hanssen | 9/10 | 4070 days | 13% |
| Claudia Bauch | 10/10 | 4365 days | 1% |
| Hirsch Svenja | 9/10 | 4370 days | 0% |
| Tobias Thull | 9/10 | 4370 days | 0% |
| Julie Ledanois | 9/10 | 4378 days | 0% |
| Joy Lambez | 10/10 | 4392 days | 22% |
| Claudia | 10/10 | 4404 days | 22% |
| Rey Germain | 9/10 | 4708 days | 22% |
| Kiki Wykstra | 9/10 | 4720 days | 22% |
| Sarah Horn | 9/10 | 4720 days | 22% |
| Sebastian Russell-Smits | 10/10 | 4720 days | 22% |
| N smith | 9/10 | 4791 days | 22% |
| Ruben Kunze | 9/10 | 5087 days | 22% |
| Numa Brouimet | 10/10 | 5093 days | 22% |
| Carolin Haas | 8/10 | 5107 days | 21% |
| Franziska & Katrin | 7/10 | 5118 days | 20% |
| Lucie Rutherfurd | 8/10 | 5124 days | 21% |
| Mary Hamilton | 10/10 | 5218 days | 22% |
| Mirka Tinterova | 10/10 | 5465 days | 22% |
| Cymen Crick | 9/10 | 5736 days | 22% |
| Michael Egli | 9/10 | 5819 days | 22% |
| beetley | 10/10 | 5825 days | 22% |
| Jamie Hallifax | 7/10 | 5847 days | 20% |
| joe Reibli | 7/10 | 5853 days | 20% |
| alasiac | 10/10 | 5918 days | 22% |
| carolineder | 8/10 | 5918 days | 21% |
| Andrea and Craig Swinson | 8/10 | 5942 days | 21% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kauaeranga Kauri Trail (Pinnacles Walk) does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.