Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hamurana Springs track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Nick Morrison's avatar

Nick Morrison

Rankers owner

Hamurana Springs track

Valid Reviews

25 Valid Reviews

The Hamurana Springs track experience has a total of 26 reviews. There are 25 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 25 valid reviews:

Rating Count Percentage
10/10 16
64%
9/10 4
16%
8/10 3
12%
7/10 1
4%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 1
4%

91.20% Average

The raw data average (mean) for all the Hamurana Springs track valid reviews is 91.20% and is based on 25 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

18 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 25 valid reviews, the experience has 18 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 18 face-to-face reviews:

Rating Count Percentage
10/10 13
72%
9/10 2
11%
8/10 2
11%
7/10 1
6%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.00% Average

The raw data average (mean) for all the Hamurana Springs track face-to-face reviews is 95.00% and is based on 18 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.08%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Face-to-Face Weight Relative Weight
Nigel Shaw 1/10 503 days 50.92 100%
Daan Witte 8/10 615 days 41.51 81%
Emma Philpott 10/10 854 days true 17.04 31%
Sebastian and Johanna 10/10 880 days true 14.79 27%
Olga Vogel 10/10 944 days true 10.34 18%
Saulo Cavalcante 10/10 944 days true 10.34 18%
Sam Staines 10/10 985 days true 8.3 13%
Evan Lloyd 10/10 985 days true 8.3 13%
Ben 10/10 998 days true 7.79 12%
juki_ramones 10/10 1048 days 5.35 7%
Alessandro Luison 10/10 1253 days true 5.74 8%
Rebecca Winzig 8/10 1269 days true 5.71 8%
Sophie Giblin 8/10 1317 days true 5.64 8%
Ahmed Mohsen Aly 10/10 1353 days 4.65 6%
Bob Fontaine 10/10 1468 days 4.49 6%
Sophie Huybrechts 10/10 1680 days true 5.04 7%
Galen Licht 10/10 2317 days true 3.99 5%
Gale Willcocks 10/10 2322 days true 3.98 5%
N smith 9/10 2388 days 3.23 3%
Marilyn Mobley 9/10 2709 days true 3.35 3%
Kimberley Mills 7/10 2710 days true 3.35 3%
David Blundell 10/10 2718 days true 3.33 3%
Nina Bille-Knudsen 10/10 2794 days true 3.21 3%
Waitson 9/10 3061 days true 2.77 2%
Bonny Doon 9/10 3515 days 1.68 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Hamurana Springs track does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

75%

The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.

Love Christchurch