Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hamurana Springs track.
If you have any questions or comments about our ranking score calculation please get in touch at email@example.com. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
25 Valid Reviews
The Hamurana Springs track experience has a total of 26 reviews. There are 25 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 25 valid reviews:
The raw data average (mean) for all the Hamurana Springs track valid reviews is 91.20% and is based on 25 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
18 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
Within the 25 valid reviews, the experience has 18 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 18 face-to-face reviews:
The raw data average (mean) for all the Hamurana Springs track face-to-face reviews is 95.00% and is based on 18 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
|Nigel Shaw||1/10||1296 days||80%|
|Daan Witte||8/10||1408 days||100%|
|Emma Philpott||10/10||1647 days||94%|
|Sebastian and Johanna||10/10||1673 days||93%|
|Olga Vogel||10/10||1737 days||90%|
|Saulo Cavalcante||10/10||1737 days||90%|
|Sam Staines||10/10||1778 days||88%|
|Evan Lloyd||10/10||1778 days||88%|
|Alessandro Luison||10/10||2046 days||75%|
|Rebecca Winzig||8/10||2062 days||70%|
|Sophie Giblin||8/10||2110 days||68%|
|Ahmed Mohsen Aly||10/10||2146 days||70%|
|Bob Fontaine||10/10||2261 days||64%|
|Sophie Huybrechts||10/10||2473 days||54%|
|Galen Licht||10/10||3110 days||23%|
|Gale Willcocks||10/10||3115 days||23%|
|N smith||9/10||3181 days||20%|
|Marilyn Mobley||9/10||3502 days||4%|
|Kimberley Mills||7/10||3503 days||3%|
|David Blundell||10/10||3511 days||4%|
|Nina Bille-Knudsen||10/10||3587 days||0%|
|Bonny Doon||9/10||4308 days||22%|
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hamurana Springs track does not meet the criteria for any of these adjustments to apply.
The final ranking score once rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.
If you have any questions or comments about our ranking score calculation please get in touch at firstname.lastname@example.org.