G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 71 days | 100% |
| Jan | 10/10 | 99 days | 100% |
| Liss | 10/10 | 161 days | 99% |
| Mireille & Philippe | 8/10 | 161 days | 97% |
| Vera | 10/10 | 222 days | 97% |
| Eline | 10/10 | 405 days | 91% |
| Rhonda | 10/10 | 464 days | 88% |
| VamperCan | 10/10 | 464 days | 88% |
| Andy Williamson | 10/10 | 495 days | 86% |
| YC | 10/10 | 495 days | 86% |
| Anne | 10/10 | 495 days | 86% |
| Brett | 7/10 | 495 days | 80% |
| Charly and family | 10/10 | 526 days | 84% |
| Christiane | 10/10 | 587 days | 80% |
| Caron | 10/10 | 770 days | 66% |
| Miriam | 10/10 | 861 days | 58% |
| Sandra Staples | 9/10 | 861 days | 57% |
| Chris H | 10/10 | 892 days | 55% |
| Julia Richter | 10/10 | 892 days | 55% |
| Diana Antunez | 10/10 | 922 days | 51% |
| Silene.arvinberod@gmail.com | 10/10 | 922 days | 51% |
| Chc | 10/10 | 922 days | 51% |
| annelie slaar | 9/10 | 953 days | 48% |
| Ren15 | 10/10 | 953 days | 48% |
| Victoria | 7/10 | 953 days | 45% |
| Pauline | 10/10 | 953 days | 48% |
| Elke | 10/10 | 1136 days | 32% |
| Tasmin | 9/10 | 1167 days | 29% |
| Katie Edser | 10/10 | 1167 days | 30% |
| Kelsey Fisher | 10/10 | 1167 days | 30% |
| Dave and Nicky | 10/10 | 1257 days | 23% |
| Rob J | 9/10 | 1257 days | 23% |
| Sue and Ron | 10/10 | 1287 days | 21% |
| Shona Beach | 10/10 | 1287 days | 21% |
| Joan Hermitage | 10/10 | 1317 days | 19% |
| Yuri Fey | 10/10 | 1318 days | 19% |
| Russell | 1/10 | 1318 days | 8% |
| Anne S | 9/10 | 1532 days | 9% |
| Heather and Jim | 10/10 | 1622 days | 7% |
| Kathryn Torkington | 10/10 | 1683 days | 6% |
| Steven | 10/10 | 1897 days | 4% |
| Luke | 10/10 | 1925 days | 4% |
| Cait Turner | 8/10 | 1956 days | 4% |
| Tori | 10/10 | 1987 days | 4% |
| Joanne | 10/10 | 2048 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2048 days | 4% |
| Lauren | 8/10 | 2262 days | 4% |
| Amy | 10/10 | 2291 days | 4% |
| Moritz | 10/10 | 2291 days | 4% |
| Pierre-Yves | 10/10 | 2291 days | 4% |
| Allan and Kelly | 10/10 | 2291 days | 4% |
| Johan | 10/10 | 2291 days | 4% |
| Melissa | 10/10 | 2322 days | 4% |
| Nik | 10/10 | 2322 days | 4% |
| Erica | 10/10 | 2322 days | 4% |
| Leon | 9/10 | 2322 days | 4% |
| Chris | 10/10 | 2353 days | 4% |
| Peter Nesnebse | 8/10 | 2353 days | 4% |
| Antoine | 10/10 | 2383 days | 4% |
| Lucie | 10/10 | 2383 days | 4% |
| Javier Williams | 9/10 | 2383 days | 3% |
| K&KRahimi | 9/10 | 2383 days | 3% |
| Shona Beach | 10/10 | 2414 days | 3% |
| Vicki Hoskinson | 10/10 | 2627 days | 3% |
| John | 9/10 | 2628 days | 3% |
| Kathryn Torkington | 10/10 | 2656 days | 3% |
| Brigitta | 8/10 | 2656 days | 3% |
| Marty | 10/10 | 2656 days | 3% |
| From DK | 9/10 | 2687 days | 3% |
| Francois & Caroline | 9/10 | 2687 days | 3% |
| Yh kim | 10/10 | 2687 days | 3% |
| Richard | 9/10 | 2687 days | 3% |
| Nadine | 10/10 | 2718 days | 3% |
| Sellers Family | 10/10 | 2748 days | 3% |
| Shona Beach | 10/10 | 2779 days | 3% |
| Carl | 10/10 | 2779 days | 3% |
| S Becker | 10/10 | 2962 days | 2% |
| Jos Mulder | 10/10 | 3024 days | 2% |
| Suzanne Wijsman | 9/10 | 3029 days | 2% |
| Xiao Xiao | 9/10 | 3062 days | 2% |
| Kerine Au | 10/10 | 3082 days | 2% |
| Lukas Hauser | 10/10 | 3101 days | 2% |
| Crystal Wang | 3/10 | 3115 days | 1% |
| Madelyn Fagerman | 10/10 | 3321 days | 2% |
| Vicki | 10/10 | 3331 days | 2% |
| Frank Hofmann | 10/10 | 3352 days | 2% |
| Marie Blom | 10/10 | 3356 days | 2% |
| Josh Marks | 10/10 | 3370 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3400 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3403 days | 2% |
| Martine Baars | 10/10 | 3421 days | 1% |
| Ajit Raut | 10/10 | 3463 days | 1% |
| Ivan Wee | 8/10 | 3477 days | 1% |
| Nancy LeRoy | 9/10 | 3477 days | 1% |
| Ivan W. | 10/10 | 3508 days | 1% |
| Susan H | 10/10 | 3511 days | 1% |
| Matteo Verzi | 7/10 | 3710 days | 1% |
| Sandy Bell | 10/10 | 3750 days | 1% |
| Louise Alexander | 10/10 | 3751 days | 1% |
| Yuan Lin | 8/10 | 3757 days | 1% |
| Rachel Macdonald | 7/10 | 3772 days | 1% |
| robert zdebski | 9/10 | 3813 days | 1% |
| Sarah Gurney | 7/10 | 3821 days | 1% |
| Graham Lighner | 10/10 | 3824 days | 0% |
| Jennifer Brown | 9/10 | 3843 days | 1% |
| Lena + Kristof | 10/10 | 4088 days | 0% |
| Thomas Blom | 8/10 | 4117 days | 0% |
| Kodie Howarth | 10/10 | 4146 days | 0% |
| Rasmus Rantil | 10/10 | 4152 days | 0% |
| Bjorn Privat | 10/10 | 4159 days | 0% |
| Kim Frey | 7/10 | 4159 days | 0% |
| Silvia Hudakova | 10/10 | 4178 days | 0% |
| Julian Kuemme | 10/10 | 4429 days | 0% |
| Andrea Sole | 10/10 | 4429 days | 0% |
| Mandy Reich | 9/10 | 4430 days | 0% |
| Monique Monique | 7/10 | 4482 days | 1% |
| Petra Niemann | 10/10 | 4513 days | 1% |
| Eric and Nienke | 8/10 | 4544 days | 1% |
| J Murphy | 8/10 | 4574 days | 1% |
| Luise Fuchs | 9/10 | 4809 days | 0% |
| Michal | 8/10 | 4823 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4823 days | 0% |
| Guillot | 9/10 | 4826 days | 0% |
| phudgb | 10/10 | 4970 days | 1% |
| Rebecca Doehl | 8/10 | 5197 days | 0% |
| Sue DeVries | 8/10 | 5527 days | 0% |
| Marii Joekalda | 9/10 | 5533 days | 0% |
| Tina Madsen | 8/10 | 5536 days | 0% |
| Sabine Tippman | 6/10 | 5536 days | 0% |
| nelliekaye | 9/10 | 5731 days | 1% |
| hellami | 8/10 | 6035 days | 1% |
| Andrea | 10/10 | 6166 days | 0% |
| JohannaB | 10/10 | 6268 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.64% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 87 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 44 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 41 | -0.59% |
| 42 | -0.61% |
| 43 | -0.62% |
| 44 | -0.64% |
| 45 | -0.65% |
| 46 | -0.66% |
| 47 | -0.68% |
| … | … |
Balancing Adjustment
0.39% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.