Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
131 Valid Reviews
The Mossburn Country Park experience has a total of 139 reviews. There are 131 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 131 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 81 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.60% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.60% and is based on 131 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 131 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.75%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Liss | 10/10 | 80 days | 100% |
| Mireille & Philippe | 8/10 | 80 days | 98% |
| Vera | 10/10 | 141 days | 99% |
| Eline | 10/10 | 324 days | 94% |
| Rhonda | 10/10 | 383 days | 92% |
| VamperCan | 10/10 | 383 days | 92% |
| Andy Williamson | 10/10 | 414 days | 91% |
| YC | 10/10 | 414 days | 91% |
| Anne | 10/10 | 414 days | 91% |
| Brett | 7/10 | 414 days | 84% |
| Charly and family | 10/10 | 445 days | 89% |
| Christiane | 10/10 | 506 days | 86% |
| Caron | 10/10 | 689 days | 73% |
| Miriam | 10/10 | 780 days | 66% |
| Sandra Staples | 9/10 | 780 days | 65% |
| Chris H | 10/10 | 811 days | 63% |
| Julia Richter | 10/10 | 811 days | 63% |
| Diana Antunez | 10/10 | 841 days | 60% |
| Silene.arvinberod@gmail.com | 10/10 | 841 days | 60% |
| Chc | 10/10 | 841 days | 60% |
| annelie slaar | 9/10 | 872 days | 56% |
| Ren15 | 10/10 | 872 days | 57% |
| Victoria | 7/10 | 872 days | 53% |
| Pauline | 10/10 | 872 days | 57% |
| Elke | 10/10 | 1055 days | 39% |
| Tasmin | 9/10 | 1086 days | 36% |
| Katie Edser | 10/10 | 1086 days | 36% |
| Kelsey Fisher | 10/10 | 1086 days | 36% |
| Dave and Nicky | 10/10 | 1176 days | 29% |
| Rob J | 9/10 | 1176 days | 29% |
| Sue and Ron | 10/10 | 1206 days | 27% |
| Shona Beach | 10/10 | 1206 days | 27% |
| Joan Hermitage | 10/10 | 1237 days | 25% |
| Yuri Fey | 10/10 | 1237 days | 25% |
| Russell | 1/10 | 1237 days | 10% |
| Anne S | 9/10 | 1451 days | 13% |
| Heather and Jim | 10/10 | 1541 days | 10% |
| Kathryn Torkington | 10/10 | 1602 days | 8% |
| Steven | 10/10 | 1816 days | 5% |
| Luke | 10/10 | 1844 days | 5% |
| Cait Turner | 8/10 | 1875 days | 5% |
| Tori | 10/10 | 1906 days | 5% |
| Joanne | 10/10 | 1967 days | 5% |
| Lynley and Ian Breeze | 10/10 | 1967 days | 5% |
| Lauren | 8/10 | 2181 days | 4% |
| Amy | 10/10 | 2210 days | 4% |
| Moritz | 10/10 | 2210 days | 4% |
| Pierre-Yves | 10/10 | 2210 days | 4% |
| Allan and Kelly | 10/10 | 2210 days | 4% |
| Johan | 10/10 | 2210 days | 4% |
| Melissa | 10/10 | 2241 days | 4% |
| Nik | 10/10 | 2241 days | 4% |
| Erica | 10/10 | 2241 days | 4% |
| Leon | 9/10 | 2241 days | 4% |
| Chris | 10/10 | 2272 days | 4% |
| Peter Nesnebse | 8/10 | 2272 days | 4% |
| Antoine | 10/10 | 2302 days | 4% |
| Lucie | 10/10 | 2302 days | 4% |
| Javier Williams | 9/10 | 2302 days | 4% |
| K&KRahimi | 9/10 | 2302 days | 4% |
| Shona Beach | 10/10 | 2333 days | 4% |
| Vicki Hoskinson | 10/10 | 2547 days | 4% |
| John | 9/10 | 2547 days | 4% |
| Kathryn Torkington | 10/10 | 2575 days | 3% |
| Brigitta | 8/10 | 2575 days | 3% |
| Marty | 10/10 | 2575 days | 3% |
| From DK | 9/10 | 2606 days | 3% |
| Francois & Caroline | 9/10 | 2606 days | 3% |
| Yh kim | 10/10 | 2606 days | 3% |
| Richard | 9/10 | 2606 days | 3% |
| Nadine | 10/10 | 2637 days | 3% |
| Sellers Family | 10/10 | 2667 days | 3% |
| Shona Beach | 10/10 | 2698 days | 3% |
| Carl | 10/10 | 2698 days | 3% |
| S Becker | 10/10 | 2881 days | 3% |
| Jos Mulder | 10/10 | 2943 days | 3% |
| Suzanne Wijsman | 9/10 | 2948 days | 3% |
| Xiao Xiao | 9/10 | 2981 days | 3% |
| Kerine Au | 10/10 | 3002 days | 3% |
| Lukas Hauser | 10/10 | 3020 days | 3% |
| Crystal Wang | 3/10 | 3034 days | 1% |
| Madelyn Fagerman | 10/10 | 3240 days | 2% |
| Vicki | 10/10 | 3250 days | 2% |
| Frank Hofmann | 10/10 | 3271 days | 2% |
| Marie Blom | 10/10 | 3275 days | 2% |
| Josh Marks | 10/10 | 3289 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3319 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3322 days | 2% |
| Martine Baars | 10/10 | 3340 days | 2% |
| Ajit Raut | 10/10 | 3382 days | 2% |
| Ivan Wee | 8/10 | 3396 days | 2% |
| Nancy LeRoy | 9/10 | 3397 days | 2% |
| Ivan W. | 10/10 | 3428 days | 2% |
| Susan H | 10/10 | 3430 days | 2% |
| Matteo Verzi | 7/10 | 3629 days | 1% |
| Sandy Bell | 10/10 | 3669 days | 1% |
| Louise Alexander | 10/10 | 3671 days | 1% |
| Yuan Lin | 8/10 | 3676 days | 1% |
| Rachel Macdonald | 7/10 | 3691 days | 1% |
| robert zdebski | 9/10 | 3733 days | 1% |
| Sarah Gurney | 7/10 | 3740 days | 1% |
| Graham Lighner | 10/10 | 3743 days | 1% |
| Jennifer Brown | 9/10 | 3763 days | 1% |
| Lena + Kristof | 10/10 | 4008 days | 1% |
| Thomas Blom | 8/10 | 4036 days | 1% |
| Kodie Howarth | 10/10 | 4065 days | 1% |
| Rasmus Rantil | 10/10 | 4071 days | 1% |
| Bjorn Privat | 10/10 | 4078 days | 1% |
| Kim Frey | 7/10 | 4078 days | 0% |
| Silvia Hudakova | 10/10 | 4098 days | 0% |
| Julian Kuemme | 10/10 | 4348 days | 0% |
| Andrea Sole | 10/10 | 4348 days | 0% |
| Mandy Reich | 9/10 | 4349 days | 0% |
| Monique Monique | 7/10 | 4401 days | 1% |
| Petra Niemann | 10/10 | 4432 days | 1% |
| Eric and Nienke | 8/10 | 4463 days | 1% |
| J Murphy | 8/10 | 4493 days | 1% |
| Luise Fuchs | 9/10 | 4728 days | 1% |
| Michal | 8/10 | 4742 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 4742 days | 1% |
| Guillot | 9/10 | 4745 days | 1% |
| phudgb | 10/10 | 4889 days | 1% |
| Rebecca Doehl | 8/10 | 5116 days | 1% |
| Sue DeVries | 8/10 | 5446 days | 1% |
| Marii Joekalda | 9/10 | 5452 days | 1% |
| Tina Madsen | 8/10 | 5455 days | 1% |
| Sabine Tippman | 6/10 | 5455 days | 1% |
| nelliekaye | 9/10 | 5650 days | 1% |
| hellami | 8/10 | 5954 days | 1% |
| Andrea | 10/10 | 6085 days | 1% |
| JohannaB | 10/10 | 6187 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.31% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 53 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 63 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 60 | -1.24% |
| 61 | -1.26% |
| 62 | -1.29% |
| 63 | -1.31% |
| 64 | -1.33% |
| 65 | -1.35% |
| 66 | -1.37% |
| … | … |
Balancing Adjustment
0.49% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.