G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.17%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 232 days | 100% |
| Jan | 10/10 | 260 days | 99% |
| Liss | 10/10 | 322 days | 97% |
| Mireille & Philippe | 8/10 | 322 days | 95% |
| Vera | 10/10 | 383 days | 95% |
| Eline | 10/10 | 566 days | 84% |
| Rhonda | 10/10 | 625 days | 80% |
| VamperCan | 10/10 | 625 days | 80% |
| Andy Williamson | 10/10 | 656 days | 78% |
| YC | 10/10 | 656 days | 78% |
| Anne | 10/10 | 656 days | 78% |
| Brett | 7/10 | 656 days | 72% |
| Charly and family | 10/10 | 687 days | 75% |
| Christiane | 10/10 | 748 days | 70% |
| Caron | 10/10 | 931 days | 52% |
| Miriam | 10/10 | 1022 days | 43% |
| Sandra Staples | 9/10 | 1022 days | 43% |
| Chris H | 10/10 | 1053 days | 40% |
| Julia Richter | 10/10 | 1053 days | 40% |
| Diana Antunez | 10/10 | 1083 days | 38% |
| Silene.arvinberod@gmail.com | 10/10 | 1083 days | 38% |
| Chc | 10/10 | 1083 days | 38% |
| annelie slaar | 9/10 | 1114 days | 35% |
| Ren15 | 10/10 | 1114 days | 35% |
| Victoria | 7/10 | 1114 days | 32% |
| Pauline | 10/10 | 1114 days | 35% |
| Elke | 10/10 | 1297 days | 22% |
| Tasmin | 9/10 | 1328 days | 19% |
| Katie Edser | 10/10 | 1328 days | 20% |
| Kelsey Fisher | 10/10 | 1328 days | 20% |
| Dave and Nicky | 10/10 | 1418 days | 15% |
| Rob J | 9/10 | 1418 days | 15% |
| Sue and Ron | 10/10 | 1448 days | 13% |
| Shona Beach | 10/10 | 1448 days | 13% |
| Joan Hermitage | 10/10 | 1478 days | 12% |
| Yuri Fey | 10/10 | 1479 days | 12% |
| Russell | 1/10 | 1479 days | 5% |
| Anne S | 9/10 | 1693 days | 6% |
| Heather and Jim | 10/10 | 1783 days | 5% |
| Kathryn Torkington | 10/10 | 1844 days | 5% |
| Steven | 10/10 | 2058 days | 5% |
| Luke | 10/10 | 2086 days | 5% |
| Cait Turner | 8/10 | 2117 days | 4% |
| Tori | 10/10 | 2148 days | 4% |
| Joanne | 10/10 | 2209 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2209 days | 4% |
| Lauren | 8/10 | 2423 days | 4% |
| Amy | 10/10 | 2452 days | 4% |
| Moritz | 10/10 | 2452 days | 4% |
| Pierre-Yves | 10/10 | 2452 days | 4% |
| Allan and Kelly | 10/10 | 2452 days | 4% |
| Johan | 10/10 | 2452 days | 4% |
| Melissa | 10/10 | 2483 days | 4% |
| Nik | 10/10 | 2483 days | 4% |
| Erica | 10/10 | 2483 days | 4% |
| Leon | 9/10 | 2483 days | 4% |
| Chris | 10/10 | 2514 days | 4% |
| Peter Nesnebse | 8/10 | 2514 days | 4% |
| Antoine | 10/10 | 2544 days | 4% |
| Lucie | 10/10 | 2544 days | 4% |
| Javier Williams | 9/10 | 2544 days | 4% |
| K&KRahimi | 9/10 | 2544 days | 4% |
| Shona Beach | 10/10 | 2575 days | 4% |
| Vicki Hoskinson | 10/10 | 2788 days | 3% |
| John | 9/10 | 2789 days | 3% |
| Kathryn Torkington | 10/10 | 2817 days | 3% |
| Brigitta | 8/10 | 2817 days | 3% |
| Marty | 10/10 | 2817 days | 3% |
| From DK | 9/10 | 2848 days | 3% |
| Francois & Caroline | 9/10 | 2848 days | 3% |
| Yh kim | 10/10 | 2848 days | 3% |
| Richard | 9/10 | 2848 days | 3% |
| Nadine | 10/10 | 2879 days | 3% |
| Sellers Family | 10/10 | 2909 days | 3% |
| Shona Beach | 10/10 | 2940 days | 3% |
| Carl | 10/10 | 2940 days | 3% |
| S Becker | 10/10 | 3123 days | 2% |
| Jos Mulder | 10/10 | 3185 days | 2% |
| Suzanne Wijsman | 9/10 | 3190 days | 2% |
| Xiao Xiao | 9/10 | 3223 days | 2% |
| Kerine Au | 10/10 | 3243 days | 2% |
| Lukas Hauser | 10/10 | 3262 days | 2% |
| Crystal Wang | 3/10 | 3276 days | 1% |
| Madelyn Fagerman | 10/10 | 3482 days | 2% |
| Vicki | 10/10 | 3492 days | 2% |
| Frank Hofmann | 10/10 | 3513 days | 2% |
| Marie Blom | 10/10 | 3517 days | 2% |
| Josh Marks | 10/10 | 3531 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3561 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3564 days | 2% |
| Martine Baars | 10/10 | 3582 days | 2% |
| Ajit Raut | 10/10 | 3624 days | 1% |
| Ivan Wee | 8/10 | 3638 days | 1% |
| Nancy LeRoy | 9/10 | 3638 days | 1% |
| Ivan W. | 10/10 | 3669 days | 1% |
| Susan H | 10/10 | 3672 days | 1% |
| Matteo Verzi | 7/10 | 3871 days | 1% |
| Sandy Bell | 10/10 | 3911 days | 1% |
| Louise Alexander | 10/10 | 3912 days | 1% |
| Yuan Lin | 8/10 | 3918 days | 1% |
| Rachel Macdonald | 7/10 | 3933 days | 1% |
| robert zdebski | 9/10 | 3974 days | 1% |
| Sarah Gurney | 7/10 | 3982 days | 1% |
| Graham Lighner | 10/10 | 3985 days | 0% |
| Jennifer Brown | 9/10 | 4004 days | 1% |
| Lena + Kristof | 10/10 | 4249 days | 0% |
| Thomas Blom | 8/10 | 4278 days | 0% |
| Kodie Howarth | 10/10 | 4307 days | 0% |
| Rasmus Rantil | 10/10 | 4313 days | 0% |
| Bjorn Privat | 10/10 | 4320 days | 0% |
| Kim Frey | 7/10 | 4320 days | 0% |
| Silvia Hudakova | 10/10 | 4339 days | 0% |
| Julian Kuemme | 10/10 | 4590 days | 1% |
| Andrea Sole | 10/10 | 4590 days | 1% |
| Mandy Reich | 9/10 | 4591 days | 1% |
| Monique Monique | 7/10 | 4643 days | 1% |
| Petra Niemann | 10/10 | 4674 days | 1% |
| Eric and Nienke | 8/10 | 4705 days | 1% |
| J Murphy | 8/10 | 4735 days | 1% |
| Luise Fuchs | 9/10 | 4970 days | 1% |
| Michal | 8/10 | 4984 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 4984 days | 1% |
| Guillot | 9/10 | 4987 days | 1% |
| phudgb | 10/10 | 5131 days | 1% |
| Rebecca Doehl | 8/10 | 5358 days | 1% |
| Sue DeVries | 8/10 | 5688 days | 1% |
| Marii Joekalda | 9/10 | 5694 days | 1% |
| Tina Madsen | 8/10 | 5697 days | 1% |
| Sabine Tippman | 6/10 | 5697 days | 0% |
| nelliekaye | 9/10 | 5892 days | 1% |
| hellami | 8/10 | 6196 days | 1% |
| Andrea | 10/10 | 6327 days | 1% |
| JohannaB | 10/10 | 6429 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.64% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.59% |
| 198 | -3.60% |
| 199 | -3.62% |
| 200 | -3.64% |
| 201 | -3.66% |
| 202 | -3.68% |
| 203 | -3.70% |
| … | … |
Balancing Adjustment
0.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.