Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 171 days | 100% |
| Jan | 10/10 | 199 days | 99% |
| Liss | 10/10 | 261 days | 98% |
| Mireille & Philippe | 8/10 | 261 days | 96% |
| Vera | 10/10 | 322 days | 96% |
| Eline | 10/10 | 505 days | 87% |
| Rhonda | 10/10 | 564 days | 83% |
| VamperCan | 10/10 | 564 days | 83% |
| Andy Williamson | 10/10 | 595 days | 81% |
| YC | 10/10 | 595 days | 81% |
| Anne | 10/10 | 595 days | 81% |
| Brett | 7/10 | 595 days | 75% |
| Charly and family | 10/10 | 626 days | 79% |
| Christiane | 10/10 | 687 days | 74% |
| Caron | 10/10 | 870 days | 58% |
| Miriam | 10/10 | 961 days | 48% |
| Sandra Staples | 9/10 | 961 days | 48% |
| Chris H | 10/10 | 992 days | 45% |
| Julia Richter | 10/10 | 992 days | 45% |
| Diana Antunez | 10/10 | 1022 days | 42% |
| Silene.arvinberod@gmail.com | 10/10 | 1022 days | 42% |
| Chc | 10/10 | 1022 days | 42% |
| annelie slaar | 9/10 | 1053 days | 39% |
| Ren15 | 10/10 | 1053 days | 40% |
| Victoria | 7/10 | 1053 days | 37% |
| Pauline | 10/10 | 1053 days | 40% |
| Elke | 10/10 | 1236 days | 25% |
| Tasmin | 9/10 | 1267 days | 23% |
| Katie Edser | 10/10 | 1267 days | 23% |
| Kelsey Fisher | 10/10 | 1267 days | 23% |
| Dave and Nicky | 10/10 | 1357 days | 18% |
| Rob J | 9/10 | 1357 days | 17% |
| Sue and Ron | 10/10 | 1387 days | 16% |
| Shona Beach | 10/10 | 1387 days | 16% |
| Joan Hermitage | 10/10 | 1418 days | 15% |
| Yuri Fey | 10/10 | 1418 days | 15% |
| Russell | 1/10 | 1418 days | 6% |
| Anne S | 9/10 | 1632 days | 7% |
| Heather and Jim | 10/10 | 1722 days | 6% |
| Kathryn Torkington | 10/10 | 1783 days | 5% |
| Steven | 10/10 | 1997 days | 5% |
| Luke | 10/10 | 2025 days | 4% |
| Cait Turner | 8/10 | 2056 days | 4% |
| Tori | 10/10 | 2087 days | 4% |
| Joanne | 10/10 | 2148 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2148 days | 4% |
| Lauren | 8/10 | 2362 days | 4% |
| Amy | 10/10 | 2391 days | 4% |
| Moritz | 10/10 | 2391 days | 4% |
| Pierre-Yves | 10/10 | 2391 days | 4% |
| Allan and Kelly | 10/10 | 2391 days | 4% |
| Johan | 10/10 | 2391 days | 4% |
| Melissa | 10/10 | 2422 days | 4% |
| Nik | 10/10 | 2422 days | 4% |
| Erica | 10/10 | 2422 days | 4% |
| Leon | 9/10 | 2422 days | 4% |
| Chris | 10/10 | 2453 days | 4% |
| Peter Nesnebse | 8/10 | 2453 days | 4% |
| Antoine | 10/10 | 2483 days | 4% |
| Lucie | 10/10 | 2483 days | 4% |
| Javier Williams | 9/10 | 2483 days | 4% |
| K&KRahimi | 9/10 | 2483 days | 4% |
| Shona Beach | 10/10 | 2514 days | 4% |
| Vicki Hoskinson | 10/10 | 2728 days | 3% |
| John | 9/10 | 2728 days | 3% |
| Kathryn Torkington | 10/10 | 2756 days | 3% |
| Brigitta | 8/10 | 2756 days | 3% |
| Marty | 10/10 | 2756 days | 3% |
| From DK | 9/10 | 2787 days | 3% |
| Francois & Caroline | 9/10 | 2787 days | 3% |
| Yh kim | 10/10 | 2787 days | 3% |
| Richard | 9/10 | 2787 days | 3% |
| Nadine | 10/10 | 2818 days | 3% |
| Sellers Family | 10/10 | 2848 days | 3% |
| Shona Beach | 10/10 | 2879 days | 3% |
| Carl | 10/10 | 2879 days | 3% |
| S Becker | 10/10 | 3062 days | 2% |
| Jos Mulder | 10/10 | 3124 days | 2% |
| Suzanne Wijsman | 9/10 | 3129 days | 2% |
| Xiao Xiao | 9/10 | 3162 days | 2% |
| Kerine Au | 10/10 | 3183 days | 2% |
| Lukas Hauser | 10/10 | 3201 days | 2% |
| Crystal Wang | 3/10 | 3215 days | 1% |
| Madelyn Fagerman | 10/10 | 3421 days | 2% |
| Vicki | 10/10 | 3431 days | 2% |
| Frank Hofmann | 10/10 | 3452 days | 2% |
| Marie Blom | 10/10 | 3456 days | 2% |
| Josh Marks | 10/10 | 3470 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3500 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3503 days | 2% |
| Martine Baars | 10/10 | 3521 days | 2% |
| Ajit Raut | 10/10 | 3563 days | 1% |
| Ivan Wee | 8/10 | 3577 days | 1% |
| Nancy LeRoy | 9/10 | 3578 days | 1% |
| Ivan W. | 10/10 | 3609 days | 1% |
| Susan H | 10/10 | 3611 days | 1% |
| Matteo Verzi | 7/10 | 3810 days | 1% |
| Sandy Bell | 10/10 | 3850 days | 1% |
| Louise Alexander | 10/10 | 3852 days | 1% |
| Yuan Lin | 8/10 | 3857 days | 1% |
| Rachel Macdonald | 7/10 | 3872 days | 1% |
| robert zdebski | 9/10 | 3914 days | 1% |
| Sarah Gurney | 7/10 | 3921 days | 1% |
| Graham Lighner | 10/10 | 3924 days | 0% |
| Jennifer Brown | 9/10 | 3944 days | 1% |
| Lena + Kristof | 10/10 | 4189 days | 0% |
| Thomas Blom | 8/10 | 4217 days | 0% |
| Kodie Howarth | 10/10 | 4246 days | 0% |
| Rasmus Rantil | 10/10 | 4252 days | 0% |
| Bjorn Privat | 10/10 | 4259 days | 0% |
| Kim Frey | 7/10 | 4259 days | 0% |
| Silvia Hudakova | 10/10 | 4279 days | 0% |
| Julian Kuemme | 10/10 | 4529 days | 1% |
| Andrea Sole | 10/10 | 4529 days | 1% |
| Mandy Reich | 9/10 | 4530 days | 1% |
| Monique Monique | 7/10 | 4582 days | 1% |
| Petra Niemann | 10/10 | 4613 days | 1% |
| Eric and Nienke | 8/10 | 4644 days | 1% |
| J Murphy | 8/10 | 4674 days | 1% |
| Luise Fuchs | 9/10 | 4909 days | 1% |
| Michal | 8/10 | 4923 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4923 days | 0% |
| Guillot | 9/10 | 4926 days | 1% |
| phudgb | 10/10 | 5070 days | 1% |
| Rebecca Doehl | 8/10 | 5297 days | 0% |
| Sue DeVries | 8/10 | 5627 days | 0% |
| Marii Joekalda | 9/10 | 5633 days | 1% |
| Tina Madsen | 8/10 | 5636 days | 0% |
| Sabine Tippman | 6/10 | 5636 days | 0% |
| nelliekaye | 9/10 | 5831 days | 1% |
| hellami | 8/10 | 6135 days | 1% |
| Andrea | 10/10 | 6266 days | 1% |
| JohannaB | 10/10 | 6368 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.71% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 110 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 145 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 142 | -1.68% |
| 143 | -1.69% |
| 144 | -1.70% |
| 145 | -1.71% |
| 146 | -1.72% |
| 147 | -1.74% |
| 148 | -1.75% |
| … | … |
Balancing Adjustment
0.49% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.