Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
130 Valid Reviews
The Mossburn Country Park experience has a total of 138 reviews. There are 130 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 130 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 81 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 15 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.69% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.69% and is based on 130 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 130 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.37%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Liss | 10/10 | 14 days | 100% |
| Vera | 10/10 | 75 days | 100% |
| Eline | 10/10 | 258 days | 96% |
| Rhonda | 10/10 | 317 days | 94% |
| VamperCan | 10/10 | 317 days | 94% |
| Andy Williamson | 10/10 | 348 days | 93% |
| YC | 10/10 | 348 days | 93% |
| Anne | 10/10 | 348 days | 93% |
| Brett | 7/10 | 348 days | 87% |
| Charly and family | 10/10 | 379 days | 92% |
| Christiane | 10/10 | 440 days | 89% |
| Caron | 10/10 | 623 days | 78% |
| Miriam | 10/10 | 714 days | 71% |
| Sandra Staples | 9/10 | 714 days | 70% |
| Chris H | 10/10 | 745 days | 68% |
| Julia Richter | 10/10 | 745 days | 68% |
| Diana Antunez | 10/10 | 775 days | 66% |
| Silene.arvinberod@gmail.com | 10/10 | 775 days | 66% |
| Chc | 10/10 | 775 days | 66% |
| annelie slaar | 9/10 | 806 days | 62% |
| Ren15 | 10/10 | 806 days | 63% |
| Victoria | 7/10 | 806 days | 59% |
| Pauline | 10/10 | 806 days | 63% |
| Elke | 10/10 | 989 days | 45% |
| Tasmin | 9/10 | 1020 days | 42% |
| Katie Edser | 10/10 | 1020 days | 42% |
| Kelsey Fisher | 10/10 | 1020 days | 42% |
| Dave and Nicky | 10/10 | 1110 days | 34% |
| Rob J | 9/10 | 1110 days | 34% |
| Sue and Ron | 10/10 | 1140 days | 32% |
| Shona Beach | 10/10 | 1140 days | 32% |
| Joan Hermitage | 10/10 | 1170 days | 29% |
| Yuri Fey | 10/10 | 1171 days | 29% |
| Russell | 1/10 | 1171 days | 12% |
| Anne S | 9/10 | 1385 days | 16% |
| Heather and Jim | 10/10 | 1475 days | 12% |
| Kathryn Torkington | 10/10 | 1536 days | 10% |
| Steven | 10/10 | 1750 days | 5% |
| Luke | 10/10 | 1778 days | 5% |
| Cait Turner | 8/10 | 1809 days | 5% |
| Tori | 10/10 | 1840 days | 5% |
| Joanne | 10/10 | 1901 days | 5% |
| Lynley and Ian Breeze | 10/10 | 1901 days | 5% |
| Lauren | 8/10 | 2115 days | 4% |
| Amy | 10/10 | 2144 days | 4% |
| Moritz | 10/10 | 2144 days | 4% |
| Pierre-Yves | 10/10 | 2144 days | 4% |
| Allan and Kelly | 10/10 | 2144 days | 4% |
| Johan | 10/10 | 2144 days | 4% |
| Melissa | 10/10 | 2175 days | 4% |
| Nik | 10/10 | 2175 days | 4% |
| Erica | 10/10 | 2175 days | 4% |
| Leon | 9/10 | 2175 days | 4% |
| Chris | 10/10 | 2206 days | 4% |
| Peter Nesnebse | 8/10 | 2206 days | 4% |
| Antoine | 10/10 | 2236 days | 4% |
| Lucie | 10/10 | 2236 days | 4% |
| Javier Williams | 9/10 | 2236 days | 4% |
| K&KRahimi | 9/10 | 2236 days | 4% |
| Shona Beach | 10/10 | 2267 days | 4% |
| Vicki Hoskinson | 10/10 | 2480 days | 4% |
| John | 9/10 | 2481 days | 4% |
| Kathryn Torkington | 10/10 | 2509 days | 4% |
| Brigitta | 8/10 | 2509 days | 4% |
| Marty | 10/10 | 2509 days | 4% |
| From DK | 9/10 | 2540 days | 4% |
| Francois & Caroline | 9/10 | 2540 days | 4% |
| Yh kim | 10/10 | 2540 days | 4% |
| Richard | 9/10 | 2540 days | 4% |
| Nadine | 10/10 | 2571 days | 4% |
| Sellers Family | 10/10 | 2601 days | 3% |
| Shona Beach | 10/10 | 2632 days | 3% |
| Carl | 10/10 | 2632 days | 3% |
| S Becker | 10/10 | 2815 days | 3% |
| Jos Mulder | 10/10 | 2877 days | 3% |
| Suzanne Wijsman | 9/10 | 2882 days | 3% |
| Xiao Xiao | 9/10 | 2915 days | 3% |
| Kerine Au | 10/10 | 2935 days | 3% |
| Lukas Hauser | 10/10 | 2954 days | 3% |
| Crystal Wang | 3/10 | 2968 days | 1% |
| Madelyn Fagerman | 10/10 | 3174 days | 2% |
| Vicki | 10/10 | 3184 days | 2% |
| Frank Hofmann | 10/10 | 3205 days | 2% |
| Marie Blom | 10/10 | 3209 days | 2% |
| Josh Marks | 10/10 | 3223 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3253 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3256 days | 2% |
| Martine Baars | 10/10 | 3274 days | 2% |
| Ajit Raut | 10/10 | 3316 days | 2% |
| Ivan Wee | 8/10 | 3330 days | 2% |
| Nancy LeRoy | 9/10 | 3330 days | 2% |
| Ivan W. | 10/10 | 3361 days | 2% |
| Susan H | 10/10 | 3364 days | 2% |
| Matteo Verzi | 7/10 | 3563 days | 1% |
| Sandy Bell | 10/10 | 3603 days | 1% |
| Louise Alexander | 10/10 | 3604 days | 1% |
| Yuan Lin | 8/10 | 3610 days | 1% |
| Rachel Macdonald | 7/10 | 3625 days | 1% |
| robert zdebski | 9/10 | 3666 days | 1% |
| Sarah Gurney | 7/10 | 3674 days | 1% |
| Graham Lighner | 10/10 | 3677 days | 1% |
| Jennifer Brown | 9/10 | 3696 days | 1% |
| Lena + Kristof | 10/10 | 3941 days | 1% |
| Thomas Blom | 8/10 | 3970 days | 1% |
| Kodie Howarth | 10/10 | 3999 days | 1% |
| Rasmus Rantil | 10/10 | 4005 days | 1% |
| Bjorn Privat | 10/10 | 4012 days | 1% |
| Kim Frey | 7/10 | 4012 days | 1% |
| Silvia Hudakova | 10/10 | 4031 days | 1% |
| Julian Kuemme | 10/10 | 4282 days | 0% |
| Andrea Sole | 10/10 | 4282 days | 0% |
| Mandy Reich | 9/10 | 4283 days | 0% |
| Monique Monique | 7/10 | 4335 days | 0% |
| Petra Niemann | 10/10 | 4366 days | 0% |
| Eric and Nienke | 8/10 | 4397 days | 1% |
| J Murphy | 8/10 | 4427 days | 1% |
| Luise Fuchs | 9/10 | 4662 days | 1% |
| Michal | 8/10 | 4676 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 4676 days | 1% |
| Guillot | 9/10 | 4679 days | 1% |
| phudgb | 10/10 | 4823 days | 1% |
| Rebecca Doehl | 8/10 | 5050 days | 1% |
| Sue DeVries | 8/10 | 5380 days | 1% |
| Marii Joekalda | 9/10 | 5386 days | 1% |
| Tina Madsen | 8/10 | 5389 days | 1% |
| Sabine Tippman | 6/10 | 5389 days | 1% |
| nelliekaye | 9/10 | 5584 days | 1% |
| hellami | 8/10 | 5888 days | 1% |
| Andrea | 10/10 | 6019 days | 1% |
| JohannaB | 10/10 | 6121 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.02% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 1 day. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 0 | -0.00% |
| 1 | -0.02% |
| 2 | -0.04% |
| 3 | -0.06% |
| 4 | -0.08% |
| … | … |
Balancing Adjustment
0.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.