Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 191 days | 100% |
| Jan | 10/10 | 219 days | 99% |
| Liss | 10/10 | 281 days | 98% |
| Mireille & Philippe | 8/10 | 281 days | 96% |
| Vera | 10/10 | 342 days | 95% |
| Eline | 10/10 | 525 days | 86% |
| Rhonda | 10/10 | 584 days | 82% |
| VamperCan | 10/10 | 584 days | 82% |
| Andy Williamson | 10/10 | 615 days | 80% |
| YC | 10/10 | 615 days | 80% |
| Anne | 10/10 | 615 days | 80% |
| Brett | 7/10 | 615 days | 74% |
| Charly and family | 10/10 | 646 days | 78% |
| Christiane | 10/10 | 707 days | 73% |
| Caron | 10/10 | 890 days | 56% |
| Miriam | 10/10 | 981 days | 47% |
| Sandra Staples | 9/10 | 981 days | 46% |
| Chris H | 10/10 | 1012 days | 44% |
| Julia Richter | 10/10 | 1012 days | 44% |
| Diana Antunez | 10/10 | 1042 days | 41% |
| Silene.arvinberod@gmail.com | 10/10 | 1042 days | 41% |
| Chc | 10/10 | 1042 days | 41% |
| annelie slaar | 9/10 | 1073 days | 38% |
| Ren15 | 10/10 | 1073 days | 38% |
| Victoria | 7/10 | 1073 days | 35% |
| Pauline | 10/10 | 1073 days | 38% |
| Elke | 10/10 | 1256 days | 24% |
| Tasmin | 9/10 | 1287 days | 22% |
| Katie Edser | 10/10 | 1287 days | 22% |
| Kelsey Fisher | 10/10 | 1287 days | 22% |
| Dave and Nicky | 10/10 | 1377 days | 17% |
| Rob J | 9/10 | 1377 days | 16% |
| Sue and Ron | 10/10 | 1407 days | 15% |
| Shona Beach | 10/10 | 1407 days | 15% |
| Joan Hermitage | 10/10 | 1437 days | 14% |
| Yuri Fey | 10/10 | 1438 days | 14% |
| Russell | 1/10 | 1438 days | 5% |
| Anne S | 9/10 | 1652 days | 7% |
| Heather and Jim | 10/10 | 1742 days | 5% |
| Kathryn Torkington | 10/10 | 1803 days | 5% |
| Steven | 10/10 | 2017 days | 5% |
| Luke | 10/10 | 2045 days | 5% |
| Cait Turner | 8/10 | 2076 days | 4% |
| Tori | 10/10 | 2107 days | 4% |
| Joanne | 10/10 | 2168 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2168 days | 4% |
| Lauren | 8/10 | 2382 days | 4% |
| Amy | 10/10 | 2411 days | 4% |
| Moritz | 10/10 | 2411 days | 4% |
| Pierre-Yves | 10/10 | 2411 days | 4% |
| Allan and Kelly | 10/10 | 2411 days | 4% |
| Johan | 10/10 | 2411 days | 4% |
| Melissa | 10/10 | 2442 days | 4% |
| Nik | 10/10 | 2442 days | 4% |
| Erica | 10/10 | 2442 days | 4% |
| Leon | 9/10 | 2442 days | 4% |
| Chris | 10/10 | 2473 days | 4% |
| Peter Nesnebse | 8/10 | 2473 days | 4% |
| Antoine | 10/10 | 2503 days | 4% |
| Lucie | 10/10 | 2503 days | 4% |
| Javier Williams | 9/10 | 2503 days | 4% |
| K&KRahimi | 9/10 | 2503 days | 4% |
| Shona Beach | 10/10 | 2534 days | 4% |
| Vicki Hoskinson | 10/10 | 2747 days | 3% |
| John | 9/10 | 2748 days | 3% |
| Kathryn Torkington | 10/10 | 2776 days | 3% |
| Brigitta | 8/10 | 2776 days | 3% |
| Marty | 10/10 | 2776 days | 3% |
| From DK | 9/10 | 2807 days | 3% |
| Francois & Caroline | 9/10 | 2807 days | 3% |
| Yh kim | 10/10 | 2807 days | 3% |
| Richard | 9/10 | 2807 days | 3% |
| Nadine | 10/10 | 2838 days | 3% |
| Sellers Family | 10/10 | 2868 days | 3% |
| Shona Beach | 10/10 | 2899 days | 3% |
| Carl | 10/10 | 2899 days | 3% |
| S Becker | 10/10 | 3082 days | 2% |
| Jos Mulder | 10/10 | 3144 days | 2% |
| Suzanne Wijsman | 9/10 | 3149 days | 2% |
| Xiao Xiao | 9/10 | 3182 days | 2% |
| Kerine Au | 10/10 | 3202 days | 2% |
| Lukas Hauser | 10/10 | 3221 days | 2% |
| Crystal Wang | 3/10 | 3235 days | 1% |
| Madelyn Fagerman | 10/10 | 3441 days | 2% |
| Vicki | 10/10 | 3451 days | 2% |
| Frank Hofmann | 10/10 | 3472 days | 2% |
| Marie Blom | 10/10 | 3476 days | 2% |
| Josh Marks | 10/10 | 3490 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3520 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3523 days | 2% |
| Martine Baars | 10/10 | 3541 days | 2% |
| Ajit Raut | 10/10 | 3583 days | 1% |
| Ivan Wee | 8/10 | 3597 days | 1% |
| Nancy LeRoy | 9/10 | 3597 days | 1% |
| Ivan W. | 10/10 | 3628 days | 1% |
| Susan H | 10/10 | 3631 days | 1% |
| Matteo Verzi | 7/10 | 3830 days | 1% |
| Sandy Bell | 10/10 | 3870 days | 1% |
| Louise Alexander | 10/10 | 3871 days | 1% |
| Yuan Lin | 8/10 | 3877 days | 1% |
| Rachel Macdonald | 7/10 | 3892 days | 1% |
| robert zdebski | 9/10 | 3933 days | 1% |
| Sarah Gurney | 7/10 | 3941 days | 1% |
| Graham Lighner | 10/10 | 3944 days | 0% |
| Jennifer Brown | 9/10 | 3963 days | 1% |
| Lena + Kristof | 10/10 | 4208 days | 0% |
| Thomas Blom | 8/10 | 4237 days | 0% |
| Kodie Howarth | 10/10 | 4266 days | 0% |
| Rasmus Rantil | 10/10 | 4272 days | 0% |
| Bjorn Privat | 10/10 | 4279 days | 0% |
| Kim Frey | 7/10 | 4279 days | 0% |
| Silvia Hudakova | 10/10 | 4298 days | 0% |
| Julian Kuemme | 10/10 | 4549 days | 1% |
| Andrea Sole | 10/10 | 4549 days | 1% |
| Mandy Reich | 9/10 | 4550 days | 1% |
| Monique Monique | 7/10 | 4602 days | 1% |
| Petra Niemann | 10/10 | 4633 days | 1% |
| Eric and Nienke | 8/10 | 4664 days | 1% |
| J Murphy | 8/10 | 4694 days | 1% |
| Luise Fuchs | 9/10 | 4929 days | 1% |
| Michal | 8/10 | 4943 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 4943 days | 1% |
| Guillot | 9/10 | 4946 days | 1% |
| phudgb | 10/10 | 5090 days | 1% |
| Rebecca Doehl | 8/10 | 5317 days | 1% |
| Sue DeVries | 8/10 | 5647 days | 1% |
| Marii Joekalda | 9/10 | 5653 days | 1% |
| Tina Madsen | 8/10 | 5656 days | 1% |
| Sabine Tippman | 6/10 | 5656 days | 0% |
| nelliekaye | 9/10 | 5851 days | 1% |
| hellami | 8/10 | 6155 days | 1% |
| Andrea | 10/10 | 6286 days | 1% |
| JohannaB | 10/10 | 6388 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.26% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 86 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 164 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 161 | -2.22% |
| 162 | -2.24% |
| 163 | -2.25% |
| 164 | -2.26% |
| 165 | -2.28% |
| 166 | -2.29% |
| 167 | -2.31% |
| … | … |
Balancing Adjustment
0.54% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.