Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
132 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 132 valid reviews that are included when calculating the ranking score and 9 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 132 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 82 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.65% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.65% and is based on 132 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 132 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jan | 10/10 | 59 days | 100% |
| Liss | 10/10 | 121 days | 99% |
| Mireille & Philippe | 8/10 | 121 days | 97% |
| Vera | 10/10 | 182 days | 98% |
| Eline | 10/10 | 365 days | 93% |
| Rhonda | 10/10 | 424 days | 90% |
| VamperCan | 10/10 | 424 days | 90% |
| Andy Williamson | 10/10 | 455 days | 88% |
| YC | 10/10 | 455 days | 88% |
| Anne | 10/10 | 455 days | 88% |
| Brett | 7/10 | 455 days | 82% |
| Charly and family | 10/10 | 486 days | 87% |
| Christiane | 10/10 | 547 days | 83% |
| Caron | 10/10 | 730 days | 70% |
| Miriam | 10/10 | 821 days | 61% |
| Sandra Staples | 9/10 | 821 days | 61% |
| Chris H | 10/10 | 852 days | 59% |
| Julia Richter | 10/10 | 852 days | 59% |
| Diana Antunez | 10/10 | 882 days | 56% |
| Silene.arvinberod@gmail.com | 10/10 | 882 days | 56% |
| Chc | 10/10 | 882 days | 56% |
| annelie slaar | 9/10 | 913 days | 52% |
| Ren15 | 10/10 | 913 days | 52% |
| Victoria | 7/10 | 913 days | 49% |
| Pauline | 10/10 | 913 days | 52% |
| Elke | 10/10 | 1096 days | 35% |
| Tasmin | 9/10 | 1127 days | 32% |
| Katie Edser | 10/10 | 1127 days | 33% |
| Kelsey Fisher | 10/10 | 1127 days | 33% |
| Dave and Nicky | 10/10 | 1217 days | 26% |
| Rob J | 9/10 | 1217 days | 26% |
| Sue and Ron | 10/10 | 1247 days | 24% |
| Shona Beach | 10/10 | 1247 days | 24% |
| Joan Hermitage | 10/10 | 1277 days | 22% |
| Yuri Fey | 10/10 | 1278 days | 22% |
| Russell | 1/10 | 1278 days | 9% |
| Anne S | 9/10 | 1492 days | 11% |
| Heather and Jim | 10/10 | 1582 days | 8% |
| Kathryn Torkington | 10/10 | 1643 days | 6% |
| Steven | 10/10 | 1857 days | 4% |
| Luke | 10/10 | 1885 days | 4% |
| Cait Turner | 8/10 | 1916 days | 4% |
| Tori | 10/10 | 1947 days | 4% |
| Joanne | 10/10 | 2008 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2008 days | 4% |
| Lauren | 8/10 | 2222 days | 4% |
| Amy | 10/10 | 2251 days | 4% |
| Moritz | 10/10 | 2251 days | 4% |
| Pierre-Yves | 10/10 | 2251 days | 4% |
| Allan and Kelly | 10/10 | 2251 days | 4% |
| Johan | 10/10 | 2251 days | 4% |
| Melissa | 10/10 | 2282 days | 4% |
| Nik | 10/10 | 2282 days | 4% |
| Erica | 10/10 | 2282 days | 4% |
| Leon | 9/10 | 2282 days | 4% |
| Chris | 10/10 | 2313 days | 4% |
| Peter Nesnebse | 8/10 | 2313 days | 4% |
| Antoine | 10/10 | 2343 days | 4% |
| Lucie | 10/10 | 2343 days | 4% |
| Javier Williams | 9/10 | 2343 days | 3% |
| K&KRahimi | 9/10 | 2343 days | 3% |
| Shona Beach | 10/10 | 2374 days | 3% |
| Vicki Hoskinson | 10/10 | 2587 days | 3% |
| John | 9/10 | 2588 days | 3% |
| Kathryn Torkington | 10/10 | 2616 days | 3% |
| Brigitta | 8/10 | 2616 days | 3% |
| Marty | 10/10 | 2616 days | 3% |
| From DK | 9/10 | 2647 days | 3% |
| Francois & Caroline | 9/10 | 2647 days | 3% |
| Yh kim | 10/10 | 2647 days | 3% |
| Richard | 9/10 | 2647 days | 3% |
| Nadine | 10/10 | 2678 days | 3% |
| Sellers Family | 10/10 | 2708 days | 3% |
| Shona Beach | 10/10 | 2739 days | 3% |
| Carl | 10/10 | 2739 days | 3% |
| S Becker | 10/10 | 2922 days | 2% |
| Jos Mulder | 10/10 | 2984 days | 2% |
| Suzanne Wijsman | 9/10 | 2989 days | 2% |
| Xiao Xiao | 9/10 | 3022 days | 2% |
| Kerine Au | 10/10 | 3042 days | 2% |
| Lukas Hauser | 10/10 | 3061 days | 2% |
| Crystal Wang | 3/10 | 3075 days | 1% |
| Madelyn Fagerman | 10/10 | 3281 days | 2% |
| Vicki | 10/10 | 3291 days | 2% |
| Frank Hofmann | 10/10 | 3312 days | 2% |
| Marie Blom | 10/10 | 3316 days | 2% |
| Josh Marks | 10/10 | 3330 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3360 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3363 days | 2% |
| Martine Baars | 10/10 | 3381 days | 1% |
| Ajit Raut | 10/10 | 3423 days | 1% |
| Ivan Wee | 8/10 | 3437 days | 1% |
| Nancy LeRoy | 9/10 | 3437 days | 1% |
| Ivan W. | 10/10 | 3468 days | 1% |
| Susan H | 10/10 | 3471 days | 1% |
| Matteo Verzi | 7/10 | 3670 days | 1% |
| Sandy Bell | 10/10 | 3710 days | 1% |
| Louise Alexander | 10/10 | 3711 days | 1% |
| Yuan Lin | 8/10 | 3717 days | 1% |
| Rachel Macdonald | 7/10 | 3732 days | 1% |
| robert zdebski | 9/10 | 3773 days | 1% |
| Sarah Gurney | 7/10 | 3781 days | 1% |
| Graham Lighner | 10/10 | 3784 days | 0% |
| Jennifer Brown | 9/10 | 3803 days | 1% |
| Lena + Kristof | 10/10 | 4048 days | 0% |
| Thomas Blom | 8/10 | 4077 days | 0% |
| Kodie Howarth | 10/10 | 4106 days | 0% |
| Rasmus Rantil | 10/10 | 4112 days | 0% |
| Bjorn Privat | 10/10 | 4119 days | 0% |
| Kim Frey | 7/10 | 4119 days | 0% |
| Silvia Hudakova | 10/10 | 4138 days | 0% |
| Julian Kuemme | 10/10 | 4389 days | 0% |
| Andrea Sole | 10/10 | 4389 days | 0% |
| Mandy Reich | 9/10 | 4390 days | 0% |
| Monique Monique | 7/10 | 4442 days | 0% |
| Petra Niemann | 10/10 | 4473 days | 1% |
| Eric and Nienke | 8/10 | 4504 days | 1% |
| J Murphy | 8/10 | 4534 days | 1% |
| Luise Fuchs | 9/10 | 4769 days | 0% |
| Michal | 8/10 | 4783 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4783 days | 0% |
| Guillot | 9/10 | 4786 days | 0% |
| phudgb | 10/10 | 4930 days | 1% |
| Rebecca Doehl | 8/10 | 5157 days | 0% |
| Sue DeVries | 8/10 | 5487 days | 0% |
| Marii Joekalda | 9/10 | 5493 days | 0% |
| Tina Madsen | 8/10 | 5496 days | 0% |
| Sabine Tippman | 6/10 | 5496 days | 0% |
| nelliekaye | 9/10 | 5691 days | 1% |
| hellami | 8/10 | 5995 days | 1% |
| Andrea | 10/10 | 6126 days | 0% |
| JohannaB | 10/10 | 6228 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.56% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 60 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 30 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 27 | -0.50% |
| 28 | -0.52% |
| 29 | -0.54% |
| 30 | -0.56% |
| 31 | -0.58% |
| 32 | -0.60% |
| 33 | -0.62% |
| … | … |
Balancing Adjustment
0.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.