G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 130 days | 100% |
| Jan | 10/10 | 158 days | 100% |
| Liss | 10/10 | 220 days | 98% |
| Mireille & Philippe | 8/10 | 220 days | 96% |
| Vera | 10/10 | 281 days | 96% |
| Eline | 10/10 | 464 days | 89% |
| Rhonda | 10/10 | 523 days | 85% |
| VamperCan | 10/10 | 523 days | 85% |
| Andy Williamson | 10/10 | 554 days | 83% |
| YC | 10/10 | 554 days | 83% |
| Anne | 10/10 | 554 days | 83% |
| Brett | 7/10 | 554 days | 77% |
| Charly and family | 10/10 | 585 days | 81% |
| Christiane | 10/10 | 646 days | 77% |
| Caron | 10/10 | 829 days | 61% |
| Miriam | 10/10 | 920 days | 52% |
| Sandra Staples | 9/10 | 920 days | 52% |
| Chris H | 10/10 | 951 days | 49% |
| Julia Richter | 10/10 | 951 days | 49% |
| Diana Antunez | 10/10 | 981 days | 46% |
| Silene.arvinberod@gmail.com | 10/10 | 981 days | 46% |
| Chc | 10/10 | 981 days | 46% |
| annelie slaar | 9/10 | 1012 days | 43% |
| Ren15 | 10/10 | 1012 days | 43% |
| Victoria | 7/10 | 1012 days | 40% |
| Pauline | 10/10 | 1012 days | 43% |
| Elke | 10/10 | 1195 days | 28% |
| Tasmin | 9/10 | 1226 days | 25% |
| Katie Edser | 10/10 | 1226 days | 26% |
| Kelsey Fisher | 10/10 | 1226 days | 26% |
| Dave and Nicky | 10/10 | 1316 days | 20% |
| Rob J | 9/10 | 1316 days | 20% |
| Sue and Ron | 10/10 | 1346 days | 18% |
| Shona Beach | 10/10 | 1346 days | 18% |
| Joan Hermitage | 10/10 | 1377 days | 16% |
| Yuri Fey | 10/10 | 1377 days | 16% |
| Russell | 1/10 | 1377 days | 6% |
| Anne S | 9/10 | 1591 days | 8% |
| Heather and Jim | 10/10 | 1681 days | 6% |
| Kathryn Torkington | 10/10 | 1742 days | 5% |
| Steven | 10/10 | 1956 days | 5% |
| Luke | 10/10 | 1984 days | 4% |
| Cait Turner | 8/10 | 2015 days | 4% |
| Tori | 10/10 | 2046 days | 4% |
| Joanne | 10/10 | 2107 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2107 days | 4% |
| Lauren | 8/10 | 2321 days | 4% |
| Amy | 10/10 | 2350 days | 4% |
| Moritz | 10/10 | 2350 days | 4% |
| Pierre-Yves | 10/10 | 2350 days | 4% |
| Allan and Kelly | 10/10 | 2350 days | 4% |
| Johan | 10/10 | 2350 days | 4% |
| Melissa | 10/10 | 2381 days | 4% |
| Nik | 10/10 | 2381 days | 4% |
| Erica | 10/10 | 2381 days | 4% |
| Leon | 9/10 | 2381 days | 4% |
| Chris | 10/10 | 2412 days | 4% |
| Peter Nesnebse | 8/10 | 2412 days | 4% |
| Antoine | 10/10 | 2442 days | 4% |
| Lucie | 10/10 | 2442 days | 4% |
| Javier Williams | 9/10 | 2442 days | 4% |
| K&KRahimi | 9/10 | 2442 days | 4% |
| Shona Beach | 10/10 | 2473 days | 3% |
| Vicki Hoskinson | 10/10 | 2687 days | 3% |
| John | 9/10 | 2687 days | 3% |
| Kathryn Torkington | 10/10 | 2715 days | 3% |
| Brigitta | 8/10 | 2715 days | 3% |
| Marty | 10/10 | 2715 days | 3% |
| From DK | 9/10 | 2746 days | 3% |
| Francois & Caroline | 9/10 | 2746 days | 3% |
| Yh kim | 10/10 | 2746 days | 3% |
| Richard | 9/10 | 2746 days | 3% |
| Nadine | 10/10 | 2777 days | 3% |
| Sellers Family | 10/10 | 2807 days | 3% |
| Shona Beach | 10/10 | 2838 days | 3% |
| Carl | 10/10 | 2838 days | 3% |
| S Becker | 10/10 | 3021 days | 2% |
| Jos Mulder | 10/10 | 3083 days | 2% |
| Suzanne Wijsman | 9/10 | 3088 days | 2% |
| Xiao Xiao | 9/10 | 3121 days | 2% |
| Kerine Au | 10/10 | 3142 days | 2% |
| Lukas Hauser | 10/10 | 3160 days | 2% |
| Crystal Wang | 3/10 | 3174 days | 1% |
| Madelyn Fagerman | 10/10 | 3380 days | 2% |
| Vicki | 10/10 | 3390 days | 2% |
| Frank Hofmann | 10/10 | 3411 days | 2% |
| Marie Blom | 10/10 | 3415 days | 2% |
| Josh Marks | 10/10 | 3429 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3459 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3462 days | 2% |
| Martine Baars | 10/10 | 3480 days | 2% |
| Ajit Raut | 10/10 | 3522 days | 1% |
| Ivan Wee | 8/10 | 3536 days | 1% |
| Nancy LeRoy | 9/10 | 3537 days | 1% |
| Ivan W. | 10/10 | 3568 days | 1% |
| Susan H | 10/10 | 3570 days | 1% |
| Matteo Verzi | 7/10 | 3769 days | 1% |
| Sandy Bell | 10/10 | 3809 days | 1% |
| Louise Alexander | 10/10 | 3811 days | 1% |
| Yuan Lin | 8/10 | 3816 days | 1% |
| Rachel Macdonald | 7/10 | 3831 days | 1% |
| robert zdebski | 9/10 | 3873 days | 1% |
| Sarah Gurney | 7/10 | 3880 days | 1% |
| Graham Lighner | 10/10 | 3883 days | 0% |
| Jennifer Brown | 9/10 | 3903 days | 1% |
| Lena + Kristof | 10/10 | 4148 days | 0% |
| Thomas Blom | 8/10 | 4176 days | 0% |
| Kodie Howarth | 10/10 | 4205 days | 0% |
| Rasmus Rantil | 10/10 | 4211 days | 0% |
| Bjorn Privat | 10/10 | 4218 days | 0% |
| Kim Frey | 7/10 | 4218 days | 0% |
| Silvia Hudakova | 10/10 | 4238 days | 0% |
| Julian Kuemme | 10/10 | 4488 days | 0% |
| Andrea Sole | 10/10 | 4488 days | 0% |
| Mandy Reich | 9/10 | 4489 days | 0% |
| Monique Monique | 7/10 | 4541 days | 1% |
| Petra Niemann | 10/10 | 4572 days | 1% |
| Eric and Nienke | 8/10 | 4603 days | 1% |
| J Murphy | 8/10 | 4633 days | 1% |
| Luise Fuchs | 9/10 | 4868 days | 0% |
| Michal | 8/10 | 4882 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4882 days | 0% |
| Guillot | 9/10 | 4885 days | 0% |
| phudgb | 10/10 | 5029 days | 1% |
| Rebecca Doehl | 8/10 | 5256 days | 0% |
| Sue DeVries | 8/10 | 5586 days | 0% |
| Marii Joekalda | 9/10 | 5592 days | 0% |
| Tina Madsen | 8/10 | 5595 days | 0% |
| Sabine Tippman | 6/10 | 5595 days | 0% |
| nelliekaye | 9/10 | 5790 days | 1% |
| hellami | 8/10 | 6094 days | 1% |
| Andrea | 10/10 | 6225 days | 0% |
| JohannaB | 10/10 | 6327 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.04% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 124 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 104 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 101 | -1.01% |
| 102 | -1.02% |
| 103 | -1.03% |
| 104 | -1.04% |
| 105 | -1.05% |
| 106 | -1.06% |
| 107 | -1.07% |
| … | … |
Balancing Adjustment
0.42% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.