G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 51 days | 100% |
| Jan | 10/10 | 79 days | 100% |
| Liss | 10/10 | 141 days | 99% |
| Mireille & Philippe | 8/10 | 141 days | 97% |
| Vera | 10/10 | 202 days | 98% |
| Eline | 10/10 | 385 days | 92% |
| Rhonda | 10/10 | 444 days | 89% |
| VamperCan | 10/10 | 444 days | 89% |
| Andy Williamson | 10/10 | 475 days | 87% |
| YC | 10/10 | 475 days | 87% |
| Anne | 10/10 | 475 days | 87% |
| Brett | 7/10 | 475 days | 81% |
| Charly and family | 10/10 | 506 days | 85% |
| Christiane | 10/10 | 567 days | 82% |
| Caron | 10/10 | 750 days | 68% |
| Miriam | 10/10 | 841 days | 60% |
| Sandra Staples | 9/10 | 841 days | 59% |
| Chris H | 10/10 | 872 days | 57% |
| Julia Richter | 10/10 | 872 days | 57% |
| Diana Antunez | 10/10 | 902 days | 53% |
| Silene.arvinberod@gmail.com | 10/10 | 902 days | 53% |
| Chc | 10/10 | 902 days | 53% |
| annelie slaar | 9/10 | 933 days | 50% |
| Ren15 | 10/10 | 933 days | 50% |
| Victoria | 7/10 | 933 days | 47% |
| Pauline | 10/10 | 933 days | 50% |
| Elke | 10/10 | 1116 days | 33% |
| Tasmin | 9/10 | 1147 days | 31% |
| Katie Edser | 10/10 | 1147 days | 31% |
| Kelsey Fisher | 10/10 | 1147 days | 31% |
| Dave and Nicky | 10/10 | 1237 days | 24% |
| Rob J | 9/10 | 1237 days | 24% |
| Sue and Ron | 10/10 | 1267 days | 22% |
| Shona Beach | 10/10 | 1267 days | 22% |
| Joan Hermitage | 10/10 | 1297 days | 21% |
| Yuri Fey | 10/10 | 1298 days | 21% |
| Russell | 1/10 | 1298 days | 8% |
| Anne S | 9/10 | 1512 days | 10% |
| Heather and Jim | 10/10 | 1602 days | 7% |
| Kathryn Torkington | 10/10 | 1663 days | 6% |
| Steven | 10/10 | 1877 days | 4% |
| Luke | 10/10 | 1905 days | 4% |
| Cait Turner | 8/10 | 1936 days | 4% |
| Tori | 10/10 | 1967 days | 4% |
| Joanne | 10/10 | 2028 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2028 days | 4% |
| Lauren | 8/10 | 2242 days | 4% |
| Amy | 10/10 | 2271 days | 4% |
| Moritz | 10/10 | 2271 days | 4% |
| Pierre-Yves | 10/10 | 2271 days | 4% |
| Allan and Kelly | 10/10 | 2271 days | 4% |
| Johan | 10/10 | 2271 days | 4% |
| Melissa | 10/10 | 2302 days | 4% |
| Nik | 10/10 | 2302 days | 4% |
| Erica | 10/10 | 2302 days | 4% |
| Leon | 9/10 | 2302 days | 4% |
| Chris | 10/10 | 2333 days | 4% |
| Peter Nesnebse | 8/10 | 2333 days | 4% |
| Antoine | 10/10 | 2363 days | 4% |
| Lucie | 10/10 | 2363 days | 4% |
| Javier Williams | 9/10 | 2363 days | 3% |
| K&KRahimi | 9/10 | 2363 days | 3% |
| Shona Beach | 10/10 | 2394 days | 3% |
| Vicki Hoskinson | 10/10 | 2607 days | 3% |
| John | 9/10 | 2608 days | 3% |
| Kathryn Torkington | 10/10 | 2636 days | 3% |
| Brigitta | 8/10 | 2636 days | 3% |
| Marty | 10/10 | 2636 days | 3% |
| From DK | 9/10 | 2667 days | 3% |
| Francois & Caroline | 9/10 | 2667 days | 3% |
| Yh kim | 10/10 | 2667 days | 3% |
| Richard | 9/10 | 2667 days | 3% |
| Nadine | 10/10 | 2698 days | 3% |
| Sellers Family | 10/10 | 2728 days | 3% |
| Shona Beach | 10/10 | 2759 days | 3% |
| Carl | 10/10 | 2759 days | 3% |
| S Becker | 10/10 | 2942 days | 2% |
| Jos Mulder | 10/10 | 3004 days | 2% |
| Suzanne Wijsman | 9/10 | 3009 days | 2% |
| Xiao Xiao | 9/10 | 3042 days | 2% |
| Kerine Au | 10/10 | 3062 days | 2% |
| Lukas Hauser | 10/10 | 3081 days | 2% |
| Crystal Wang | 3/10 | 3095 days | 1% |
| Madelyn Fagerman | 10/10 | 3301 days | 2% |
| Vicki | 10/10 | 3311 days | 2% |
| Frank Hofmann | 10/10 | 3332 days | 2% |
| Marie Blom | 10/10 | 3336 days | 2% |
| Josh Marks | 10/10 | 3350 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3380 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3383 days | 2% |
| Martine Baars | 10/10 | 3401 days | 1% |
| Ajit Raut | 10/10 | 3443 days | 1% |
| Ivan Wee | 8/10 | 3457 days | 1% |
| Nancy LeRoy | 9/10 | 3457 days | 1% |
| Ivan W. | 10/10 | 3488 days | 1% |
| Susan H | 10/10 | 3491 days | 1% |
| Matteo Verzi | 7/10 | 3690 days | 1% |
| Sandy Bell | 10/10 | 3730 days | 1% |
| Louise Alexander | 10/10 | 3731 days | 1% |
| Yuan Lin | 8/10 | 3737 days | 1% |
| Rachel Macdonald | 7/10 | 3752 days | 1% |
| robert zdebski | 9/10 | 3793 days | 1% |
| Sarah Gurney | 7/10 | 3801 days | 1% |
| Graham Lighner | 10/10 | 3804 days | 0% |
| Jennifer Brown | 9/10 | 3823 days | 1% |
| Lena + Kristof | 10/10 | 4068 days | 0% |
| Thomas Blom | 8/10 | 4097 days | 0% |
| Kodie Howarth | 10/10 | 4126 days | 0% |
| Rasmus Rantil | 10/10 | 4132 days | 0% |
| Bjorn Privat | 10/10 | 4139 days | 0% |
| Kim Frey | 7/10 | 4139 days | 0% |
| Silvia Hudakova | 10/10 | 4158 days | 0% |
| Julian Kuemme | 10/10 | 4409 days | 0% |
| Andrea Sole | 10/10 | 4409 days | 0% |
| Mandy Reich | 9/10 | 4410 days | 0% |
| Monique Monique | 7/10 | 4462 days | 0% |
| Petra Niemann | 10/10 | 4493 days | 1% |
| Eric and Nienke | 8/10 | 4524 days | 1% |
| J Murphy | 8/10 | 4554 days | 1% |
| Luise Fuchs | 9/10 | 4789 days | 0% |
| Michal | 8/10 | 4803 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4803 days | 0% |
| Guillot | 9/10 | 4806 days | 0% |
| phudgb | 10/10 | 4950 days | 1% |
| Rebecca Doehl | 8/10 | 5177 days | 0% |
| Sue DeVries | 8/10 | 5507 days | 0% |
| Marii Joekalda | 9/10 | 5513 days | 0% |
| Tina Madsen | 8/10 | 5516 days | 0% |
| Sabine Tippman | 6/10 | 5516 days | 0% |
| nelliekaye | 9/10 | 5711 days | 1% |
| hellami | 8/10 | 6015 days | 1% |
| Andrea | 10/10 | 6146 days | 0% |
| JohannaB | 10/10 | 6248 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.40% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 70 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 24 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 21 | -0.35% |
| 22 | -0.37% |
| 23 | -0.38% |
| 24 | -0.40% |
| 25 | -0.42% |
| 26 | -0.43% |
| 27 | -0.45% |
| … | … |
Balancing Adjustment
0.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.