Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 252 days | 100% |
| Jan | 10/10 | 280 days | 99% |
| Liss | 10/10 | 342 days | 97% |
| Mireille & Philippe | 8/10 | 342 days | 95% |
| Vera | 10/10 | 403 days | 94% |
| Eline | 10/10 | 586 days | 83% |
| Rhonda | 10/10 | 645 days | 79% |
| VamperCan | 10/10 | 645 days | 79% |
| Andy Williamson | 10/10 | 676 days | 77% |
| YC | 10/10 | 676 days | 77% |
| Anne | 10/10 | 676 days | 77% |
| Brett | 7/10 | 676 days | 71% |
| Charly and family | 10/10 | 707 days | 74% |
| Christiane | 10/10 | 768 days | 69% |
| Caron | 10/10 | 951 days | 50% |
| Miriam | 10/10 | 1042 days | 41% |
| Sandra Staples | 9/10 | 1042 days | 41% |
| Chris H | 10/10 | 1073 days | 39% |
| Julia Richter | 10/10 | 1073 days | 39% |
| Diana Antunez | 10/10 | 1103 days | 36% |
| Silene.arvinberod@gmail.com | 10/10 | 1103 days | 36% |
| Chc | 10/10 | 1103 days | 36% |
| annelie slaar | 9/10 | 1134 days | 33% |
| Ren15 | 10/10 | 1134 days | 33% |
| Victoria | 7/10 | 1134 days | 31% |
| Pauline | 10/10 | 1134 days | 33% |
| Elke | 10/10 | 1317 days | 20% |
| Tasmin | 9/10 | 1348 days | 18% |
| Katie Edser | 10/10 | 1348 days | 19% |
| Kelsey Fisher | 10/10 | 1348 days | 19% |
| Dave and Nicky | 10/10 | 1438 days | 14% |
| Rob J | 9/10 | 1438 days | 14% |
| Sue and Ron | 10/10 | 1468 days | 13% |
| Shona Beach | 10/10 | 1468 days | 13% |
| Joan Hermitage | 10/10 | 1498 days | 11% |
| Yuri Fey | 10/10 | 1499 days | 11% |
| Russell | 1/10 | 1499 days | 5% |
| Anne S | 9/10 | 1713 days | 6% |
| Heather and Jim | 10/10 | 1803 days | 5% |
| Kathryn Torkington | 10/10 | 1864 days | 5% |
| Steven | 10/10 | 2078 days | 5% |
| Luke | 10/10 | 2106 days | 5% |
| Cait Turner | 8/10 | 2137 days | 4% |
| Tori | 10/10 | 2168 days | 4% |
| Joanne | 10/10 | 2229 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2229 days | 4% |
| Lauren | 8/10 | 2443 days | 4% |
| Amy | 10/10 | 2472 days | 4% |
| Moritz | 10/10 | 2472 days | 4% |
| Pierre-Yves | 10/10 | 2472 days | 4% |
| Allan and Kelly | 10/10 | 2472 days | 4% |
| Johan | 10/10 | 2472 days | 4% |
| Melissa | 10/10 | 2503 days | 4% |
| Nik | 10/10 | 2503 days | 4% |
| Erica | 10/10 | 2503 days | 4% |
| Leon | 9/10 | 2503 days | 4% |
| Chris | 10/10 | 2534 days | 4% |
| Peter Nesnebse | 8/10 | 2534 days | 4% |
| Antoine | 10/10 | 2564 days | 4% |
| Lucie | 10/10 | 2564 days | 4% |
| Javier Williams | 9/10 | 2564 days | 4% |
| K&KRahimi | 9/10 | 2564 days | 4% |
| Shona Beach | 10/10 | 2595 days | 4% |
| Vicki Hoskinson | 10/10 | 2808 days | 3% |
| John | 9/10 | 2809 days | 3% |
| Kathryn Torkington | 10/10 | 2837 days | 3% |
| Brigitta | 8/10 | 2837 days | 3% |
| Marty | 10/10 | 2837 days | 3% |
| From DK | 9/10 | 2868 days | 3% |
| Francois & Caroline | 9/10 | 2868 days | 3% |
| Yh kim | 10/10 | 2868 days | 3% |
| Richard | 9/10 | 2868 days | 3% |
| Nadine | 10/10 | 2899 days | 3% |
| Sellers Family | 10/10 | 2929 days | 3% |
| Shona Beach | 10/10 | 2960 days | 3% |
| Carl | 10/10 | 2960 days | 3% |
| S Becker | 10/10 | 3143 days | 2% |
| Jos Mulder | 10/10 | 3205 days | 2% |
| Suzanne Wijsman | 9/10 | 3210 days | 2% |
| Xiao Xiao | 9/10 | 3243 days | 2% |
| Kerine Au | 10/10 | 3263 days | 2% |
| Lukas Hauser | 10/10 | 3282 days | 2% |
| Crystal Wang | 3/10 | 3296 days | 1% |
| Madelyn Fagerman | 10/10 | 3502 days | 2% |
| Vicki | 10/10 | 3512 days | 2% |
| Frank Hofmann | 10/10 | 3533 days | 2% |
| Marie Blom | 10/10 | 3537 days | 2% |
| Josh Marks | 10/10 | 3551 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3581 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3584 days | 2% |
| Martine Baars | 10/10 | 3602 days | 2% |
| Ajit Raut | 10/10 | 3644 days | 1% |
| Ivan Wee | 8/10 | 3658 days | 1% |
| Nancy LeRoy | 9/10 | 3658 days | 1% |
| Ivan W. | 10/10 | 3689 days | 1% |
| Susan H | 10/10 | 3692 days | 1% |
| Matteo Verzi | 7/10 | 3891 days | 1% |
| Sandy Bell | 10/10 | 3931 days | 1% |
| Louise Alexander | 10/10 | 3932 days | 1% |
| Yuan Lin | 8/10 | 3938 days | 1% |
| Rachel Macdonald | 7/10 | 3953 days | 1% |
| robert zdebski | 9/10 | 3994 days | 1% |
| Sarah Gurney | 7/10 | 4002 days | 1% |
| Graham Lighner | 10/10 | 4005 days | 0% |
| Jennifer Brown | 9/10 | 4024 days | 1% |
| Lena + Kristof | 10/10 | 4269 days | 0% |
| Thomas Blom | 8/10 | 4298 days | 0% |
| Kodie Howarth | 10/10 | 4327 days | 0% |
| Rasmus Rantil | 10/10 | 4333 days | 0% |
| Bjorn Privat | 10/10 | 4340 days | 0% |
| Kim Frey | 7/10 | 4340 days | 0% |
| Silvia Hudakova | 10/10 | 4359 days | 0% |
| Julian Kuemme | 10/10 | 4610 days | 1% |
| Andrea Sole | 10/10 | 4610 days | 1% |
| Mandy Reich | 9/10 | 4611 days | 1% |
| Monique Monique | 7/10 | 4663 days | 1% |
| Petra Niemann | 10/10 | 4694 days | 1% |
| Eric and Nienke | 8/10 | 4725 days | 1% |
| J Murphy | 8/10 | 4755 days | 1% |
| Luise Fuchs | 9/10 | 4990 days | 1% |
| Michal | 8/10 | 5004 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 5004 days | 1% |
| Guillot | 9/10 | 5007 days | 1% |
| phudgb | 10/10 | 5151 days | 1% |
| Rebecca Doehl | 8/10 | 5378 days | 1% |
| Sue DeVries | 8/10 | 5708 days | 1% |
| Marii Joekalda | 9/10 | 5714 days | 1% |
| Tina Madsen | 8/10 | 5717 days | 1% |
| Sabine Tippman | 6/10 | 5717 days | 1% |
| nelliekaye | 9/10 | 5912 days | 1% |
| hellami | 8/10 | 6216 days | 1% |
| Andrea | 10/10 | 6347 days | 1% |
| JohannaB | 10/10 | 6449 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.94% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 47 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.88% |
| 198 | -3.90% |
| 199 | -3.92% |
| 200 | -3.94% |
| 201 | -3.96% |
| 202 | -3.98% |
| 203 | -4.00% |
| … | … |
Balancing Adjustment
0.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.