Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.12%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 90 days | 100% |
| Jan | 10/10 | 118 days | 100% |
| Liss | 10/10 | 180 days | 99% |
| Mireille & Philippe | 8/10 | 180 days | 97% |
| Vera | 10/10 | 241 days | 97% |
| Eline | 10/10 | 424 days | 90% |
| Rhonda | 10/10 | 483 days | 87% |
| VamperCan | 10/10 | 483 days | 87% |
| Andy Williamson | 10/10 | 514 days | 85% |
| YC | 10/10 | 514 days | 85% |
| Anne | 10/10 | 514 days | 85% |
| Brett | 7/10 | 514 days | 79% |
| Charly and family | 10/10 | 545 days | 83% |
| Christiane | 10/10 | 606 days | 79% |
| Caron | 10/10 | 789 days | 65% |
| Miriam | 10/10 | 880 days | 56% |
| Sandra Staples | 9/10 | 880 days | 55% |
| Chris H | 10/10 | 911 days | 53% |
| Julia Richter | 10/10 | 911 days | 53% |
| Diana Antunez | 10/10 | 941 days | 50% |
| Silene.arvinberod@gmail.com | 10/10 | 941 days | 50% |
| Chc | 10/10 | 941 days | 50% |
| annelie slaar | 9/10 | 972 days | 46% |
| Ren15 | 10/10 | 972 days | 47% |
| Victoria | 7/10 | 972 days | 43% |
| Pauline | 10/10 | 972 days | 47% |
| Elke | 10/10 | 1155 days | 31% |
| Tasmin | 9/10 | 1186 days | 28% |
| Katie Edser | 10/10 | 1186 days | 28% |
| Kelsey Fisher | 10/10 | 1186 days | 28% |
| Dave and Nicky | 10/10 | 1276 days | 22% |
| Rob J | 9/10 | 1276 days | 22% |
| Sue and Ron | 10/10 | 1306 days | 20% |
| Shona Beach | 10/10 | 1306 days | 20% |
| Joan Hermitage | 10/10 | 1337 days | 18% |
| Yuri Fey | 10/10 | 1337 days | 18% |
| Russell | 1/10 | 1337 days | 7% |
| Anne S | 9/10 | 1551 days | 9% |
| Heather and Jim | 10/10 | 1641 days | 7% |
| Kathryn Torkington | 10/10 | 1702 days | 6% |
| Steven | 10/10 | 1916 days | 5% |
| Luke | 10/10 | 1944 days | 4% |
| Cait Turner | 8/10 | 1975 days | 4% |
| Tori | 10/10 | 2006 days | 4% |
| Joanne | 10/10 | 2067 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2067 days | 4% |
| Lauren | 8/10 | 2281 days | 4% |
| Amy | 10/10 | 2310 days | 4% |
| Moritz | 10/10 | 2310 days | 4% |
| Pierre-Yves | 10/10 | 2310 days | 4% |
| Allan and Kelly | 10/10 | 2310 days | 4% |
| Johan | 10/10 | 2310 days | 4% |
| Melissa | 10/10 | 2341 days | 4% |
| Nik | 10/10 | 2341 days | 4% |
| Erica | 10/10 | 2341 days | 4% |
| Leon | 9/10 | 2341 days | 4% |
| Chris | 10/10 | 2372 days | 4% |
| Peter Nesnebse | 8/10 | 2372 days | 4% |
| Antoine | 10/10 | 2402 days | 4% |
| Lucie | 10/10 | 2402 days | 4% |
| Javier Williams | 9/10 | 2402 days | 4% |
| K&KRahimi | 9/10 | 2402 days | 4% |
| Shona Beach | 10/10 | 2433 days | 3% |
| Vicki Hoskinson | 10/10 | 2647 days | 3% |
| John | 9/10 | 2647 days | 3% |
| Kathryn Torkington | 10/10 | 2675 days | 3% |
| Brigitta | 8/10 | 2675 days | 3% |
| Marty | 10/10 | 2675 days | 3% |
| From DK | 9/10 | 2706 days | 3% |
| Francois & Caroline | 9/10 | 2706 days | 3% |
| Yh kim | 10/10 | 2706 days | 3% |
| Richard | 9/10 | 2706 days | 3% |
| Nadine | 10/10 | 2737 days | 3% |
| Sellers Family | 10/10 | 2767 days | 3% |
| Shona Beach | 10/10 | 2798 days | 3% |
| Carl | 10/10 | 2798 days | 3% |
| S Becker | 10/10 | 2981 days | 2% |
| Jos Mulder | 10/10 | 3043 days | 2% |
| Suzanne Wijsman | 9/10 | 3048 days | 2% |
| Xiao Xiao | 9/10 | 3081 days | 2% |
| Kerine Au | 10/10 | 3102 days | 2% |
| Lukas Hauser | 10/10 | 3120 days | 2% |
| Crystal Wang | 3/10 | 3134 days | 1% |
| Madelyn Fagerman | 10/10 | 3340 days | 2% |
| Vicki | 10/10 | 3350 days | 2% |
| Frank Hofmann | 10/10 | 3371 days | 2% |
| Marie Blom | 10/10 | 3375 days | 2% |
| Josh Marks | 10/10 | 3389 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3419 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3422 days | 2% |
| Martine Baars | 10/10 | 3440 days | 1% |
| Ajit Raut | 10/10 | 3482 days | 1% |
| Ivan Wee | 8/10 | 3496 days | 1% |
| Nancy LeRoy | 9/10 | 3497 days | 1% |
| Ivan W. | 10/10 | 3528 days | 1% |
| Susan H | 10/10 | 3530 days | 1% |
| Matteo Verzi | 7/10 | 3729 days | 1% |
| Sandy Bell | 10/10 | 3769 days | 1% |
| Louise Alexander | 10/10 | 3771 days | 1% |
| Yuan Lin | 8/10 | 3776 days | 1% |
| Rachel Macdonald | 7/10 | 3791 days | 1% |
| robert zdebski | 9/10 | 3833 days | 1% |
| Sarah Gurney | 7/10 | 3840 days | 1% |
| Graham Lighner | 10/10 | 3843 days | 0% |
| Jennifer Brown | 9/10 | 3863 days | 1% |
| Lena + Kristof | 10/10 | 4108 days | 0% |
| Thomas Blom | 8/10 | 4136 days | 0% |
| Kodie Howarth | 10/10 | 4165 days | 0% |
| Rasmus Rantil | 10/10 | 4171 days | 0% |
| Bjorn Privat | 10/10 | 4178 days | 0% |
| Kim Frey | 7/10 | 4178 days | 0% |
| Silvia Hudakova | 10/10 | 4198 days | 0% |
| Julian Kuemme | 10/10 | 4448 days | 0% |
| Andrea Sole | 10/10 | 4448 days | 0% |
| Mandy Reich | 9/10 | 4449 days | 0% |
| Monique Monique | 7/10 | 4501 days | 1% |
| Petra Niemann | 10/10 | 4532 days | 1% |
| Eric and Nienke | 8/10 | 4563 days | 1% |
| J Murphy | 8/10 | 4593 days | 1% |
| Luise Fuchs | 9/10 | 4828 days | 0% |
| Michal | 8/10 | 4842 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4842 days | 0% |
| Guillot | 9/10 | 4845 days | 0% |
| phudgb | 10/10 | 4989 days | 1% |
| Rebecca Doehl | 8/10 | 5216 days | 0% |
| Sue DeVries | 8/10 | 5546 days | 0% |
| Marii Joekalda | 9/10 | 5552 days | 0% |
| Tina Madsen | 8/10 | 5555 days | 0% |
| Sabine Tippman | 6/10 | 5555 days | 0% |
| nelliekaye | 9/10 | 5750 days | 1% |
| hellami | 8/10 | 6054 days | 1% |
| Andrea | 10/10 | 6185 days | 0% |
| JohannaB | 10/10 | 6287 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.80% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 104 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 64 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 61 | -0.76% |
| 62 | -0.77% |
| 63 | -0.78% |
| 64 | -0.80% |
| 65 | -0.81% |
| 66 | -0.82% |
| 67 | -0.83% |
| … | … |
Balancing Adjustment
0.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.