Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
129 Valid Reviews
The Mossburn Country Park experience has a total of 137 reviews. There are 129 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 80 |
|
62% |
| 9/10 | 24 |
|
19% |
| 8/10 | 15 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.64% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.64% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.21%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Vera | 10/10 | 65 days | 100% |
| Eline | 10/10 | 248 days | 97% |
| Rhonda | 10/10 | 307 days | 95% |
| VamperCan | 10/10 | 307 days | 95% |
| Andy Williamson | 10/10 | 338 days | 94% |
| YC | 10/10 | 338 days | 94% |
| Anne | 10/10 | 338 days | 94% |
| Brett | 7/10 | 338 days | 87% |
| Charly and family | 10/10 | 369 days | 92% |
| Christiane | 10/10 | 430 days | 90% |
| Caron | 10/10 | 613 days | 79% |
| Miriam | 10/10 | 704 days | 72% |
| Sandra Staples | 9/10 | 704 days | 71% |
| Chris H | 10/10 | 735 days | 69% |
| Julia Richter | 10/10 | 735 days | 69% |
| Diana Antunez | 10/10 | 765 days | 67% |
| Silene.arvinberod@gmail.com | 10/10 | 765 days | 67% |
| Chc | 10/10 | 765 days | 67% |
| annelie slaar | 9/10 | 796 days | 63% |
| Ren15 | 10/10 | 796 days | 64% |
| Victoria | 7/10 | 796 days | 60% |
| Pauline | 10/10 | 796 days | 64% |
| Elke | 10/10 | 979 days | 46% |
| Tasmin | 9/10 | 1010 days | 43% |
| Katie Edser | 10/10 | 1010 days | 43% |
| Kelsey Fisher | 10/10 | 1010 days | 43% |
| Dave and Nicky | 10/10 | 1100 days | 35% |
| Rob J | 9/10 | 1100 days | 35% |
| Sue and Ron | 10/10 | 1130 days | 33% |
| Shona Beach | 10/10 | 1130 days | 33% |
| Joan Hermitage | 10/10 | 1160 days | 30% |
| Yuri Fey | 10/10 | 1161 days | 30% |
| Russell | 1/10 | 1161 days | 12% |
| Anne S | 9/10 | 1375 days | 16% |
| Heather and Jim | 10/10 | 1465 days | 12% |
| Kathryn Torkington | 10/10 | 1526 days | 10% |
| Steven | 10/10 | 1740 days | 5% |
| Luke | 10/10 | 1768 days | 5% |
| Cait Turner | 8/10 | 1799 days | 5% |
| Tori | 10/10 | 1830 days | 5% |
| Joanne | 10/10 | 1891 days | 5% |
| Lynley and Ian Breeze | 10/10 | 1891 days | 5% |
| Lauren | 8/10 | 2105 days | 4% |
| Amy | 10/10 | 2134 days | 4% |
| Moritz | 10/10 | 2134 days | 4% |
| Pierre-Yves | 10/10 | 2134 days | 4% |
| Allan and Kelly | 10/10 | 2134 days | 4% |
| Johan | 10/10 | 2134 days | 4% |
| Melissa | 10/10 | 2165 days | 4% |
| Nik | 10/10 | 2165 days | 4% |
| Erica | 10/10 | 2165 days | 4% |
| Leon | 9/10 | 2165 days | 4% |
| Chris | 10/10 | 2196 days | 4% |
| Peter Nesnebse | 8/10 | 2196 days | 4% |
| Antoine | 10/10 | 2226 days | 4% |
| Lucie | 10/10 | 2226 days | 4% |
| Javier Williams | 9/10 | 2226 days | 4% |
| K&KRahimi | 9/10 | 2226 days | 4% |
| Shona Beach | 10/10 | 2257 days | 4% |
| Vicki Hoskinson | 10/10 | 2470 days | 4% |
| John | 9/10 | 2471 days | 4% |
| Kathryn Torkington | 10/10 | 2499 days | 4% |
| Brigitta | 8/10 | 2499 days | 4% |
| Marty | 10/10 | 2499 days | 4% |
| From DK | 9/10 | 2530 days | 4% |
| Francois & Caroline | 9/10 | 2530 days | 4% |
| Yh kim | 10/10 | 2530 days | 4% |
| Richard | 9/10 | 2530 days | 4% |
| Nadine | 10/10 | 2561 days | 4% |
| Sellers Family | 10/10 | 2591 days | 3% |
| Shona Beach | 10/10 | 2622 days | 3% |
| Carl | 10/10 | 2622 days | 3% |
| S Becker | 10/10 | 2805 days | 3% |
| Jos Mulder | 10/10 | 2867 days | 3% |
| Suzanne Wijsman | 9/10 | 2872 days | 3% |
| Xiao Xiao | 9/10 | 2905 days | 3% |
| Kerine Au | 10/10 | 2925 days | 3% |
| Lukas Hauser | 10/10 | 2944 days | 3% |
| Crystal Wang | 3/10 | 2958 days | 1% |
| Madelyn Fagerman | 10/10 | 3163 days | 2% |
| Vicki | 10/10 | 3174 days | 2% |
| Frank Hofmann | 10/10 | 3195 days | 2% |
| Marie Blom | 10/10 | 3199 days | 2% |
| Josh Marks | 10/10 | 3213 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3243 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3246 days | 2% |
| Martine Baars | 10/10 | 3264 days | 2% |
| Ajit Raut | 10/10 | 3306 days | 2% |
| Ivan Wee | 8/10 | 3320 days | 2% |
| Nancy LeRoy | 9/10 | 3320 days | 2% |
| Ivan W. | 10/10 | 3351 days | 2% |
| Susan H | 10/10 | 3354 days | 2% |
| Matteo Verzi | 7/10 | 3553 days | 1% |
| Sandy Bell | 10/10 | 3593 days | 1% |
| Louise Alexander | 10/10 | 3594 days | 1% |
| Yuan Lin | 8/10 | 3600 days | 1% |
| Rachel Macdonald | 7/10 | 3615 days | 1% |
| robert zdebski | 9/10 | 3656 days | 1% |
| Sarah Gurney | 7/10 | 3664 days | 1% |
| Graham Lighner | 10/10 | 3667 days | 1% |
| Jennifer Brown | 9/10 | 3686 days | 1% |
| Lena + Kristof | 10/10 | 3931 days | 1% |
| Thomas Blom | 8/10 | 3960 days | 1% |
| Kodie Howarth | 10/10 | 3989 days | 1% |
| Rasmus Rantil | 10/10 | 3995 days | 1% |
| Bjorn Privat | 10/10 | 4002 days | 1% |
| Kim Frey | 7/10 | 4002 days | 1% |
| Silvia Hudakova | 10/10 | 4021 days | 1% |
| Julian Kuemme | 10/10 | 4272 days | 0% |
| Andrea Sole | 10/10 | 4272 days | 0% |
| Mandy Reich | 9/10 | 4273 days | 0% |
| Monique Monique | 7/10 | 4325 days | 0% |
| Petra Niemann | 10/10 | 4356 days | 0% |
| Eric and Nienke | 8/10 | 4387 days | 1% |
| J Murphy | 8/10 | 4417 days | 1% |
| Luise Fuchs | 9/10 | 4652 days | 1% |
| Michal | 8/10 | 4666 days | 1% |
| Przemystaw Tymizyszyn | 8/10 | 4666 days | 1% |
| Guillot | 9/10 | 4669 days | 1% |
| phudgb | 10/10 | 4813 days | 1% |
| Rebecca Doehl | 8/10 | 5040 days | 1% |
| Sue DeVries | 8/10 | 5370 days | 1% |
| Marii Joekalda | 9/10 | 5376 days | 1% |
| Tina Madsen | 8/10 | 5379 days | 1% |
| Sabine Tippman | 6/10 | 5379 days | 1% |
| nelliekaye | 9/10 | 5573 days | 1% |
| hellami | 8/10 | 5878 days | 1% |
| Andrea | 10/10 | 6008 days | 1% |
| JohannaB | 10/10 | 6111 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 61 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 58 | -1.18% |
| 59 | -1.20% |
| 60 | -1.22% |
| 61 | -1.24% |
| 62 | -1.26% |
| 63 | -1.28% |
| 64 | -1.30% |
| … | … |
Balancing Adjustment
0.43% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.