Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mossburn Country Park
Valid Reviews
133 Valid Reviews
The Mossburn Country Park experience has a total of 141 reviews. There are 133 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 133 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 83 |
|
62% |
| 9/10 | 24 |
|
18% |
| 8/10 | 16 |
|
12% |
| 7/10 | 7 |
|
5% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.71% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.71% and is based on 133 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 133 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
96.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stevoz | 10/10 | 151 days | 100% |
| Jan | 10/10 | 179 days | 99% |
| Liss | 10/10 | 241 days | 98% |
| Mireille & Philippe | 8/10 | 241 days | 96% |
| Vera | 10/10 | 302 days | 96% |
| Eline | 10/10 | 485 days | 88% |
| Rhonda | 10/10 | 544 days | 84% |
| VamperCan | 10/10 | 544 days | 84% |
| Andy Williamson | 10/10 | 575 days | 82% |
| YC | 10/10 | 575 days | 82% |
| Anne | 10/10 | 575 days | 82% |
| Brett | 7/10 | 575 days | 76% |
| Charly and family | 10/10 | 606 days | 80% |
| Christiane | 10/10 | 667 days | 76% |
| Caron | 10/10 | 850 days | 59% |
| Miriam | 10/10 | 941 days | 50% |
| Sandra Staples | 9/10 | 941 days | 50% |
| Chris H | 10/10 | 972 days | 47% |
| Julia Richter | 10/10 | 972 days | 47% |
| Diana Antunez | 10/10 | 1002 days | 44% |
| Silene.arvinberod@gmail.com | 10/10 | 1002 days | 44% |
| Chc | 10/10 | 1002 days | 44% |
| annelie slaar | 9/10 | 1033 days | 41% |
| Ren15 | 10/10 | 1033 days | 41% |
| Victoria | 7/10 | 1033 days | 38% |
| Pauline | 10/10 | 1033 days | 41% |
| Elke | 10/10 | 1216 days | 26% |
| Tasmin | 9/10 | 1247 days | 24% |
| Katie Edser | 10/10 | 1247 days | 24% |
| Kelsey Fisher | 10/10 | 1247 days | 24% |
| Dave and Nicky | 10/10 | 1337 days | 19% |
| Rob J | 9/10 | 1337 days | 18% |
| Sue and Ron | 10/10 | 1367 days | 17% |
| Shona Beach | 10/10 | 1367 days | 17% |
| Joan Hermitage | 10/10 | 1398 days | 15% |
| Yuri Fey | 10/10 | 1398 days | 15% |
| Russell | 1/10 | 1398 days | 6% |
| Anne S | 9/10 | 1612 days | 7% |
| Heather and Jim | 10/10 | 1702 days | 6% |
| Kathryn Torkington | 10/10 | 1763 days | 5% |
| Steven | 10/10 | 1977 days | 5% |
| Luke | 10/10 | 2005 days | 4% |
| Cait Turner | 8/10 | 2036 days | 4% |
| Tori | 10/10 | 2067 days | 4% |
| Joanne | 10/10 | 2128 days | 4% |
| Lynley and Ian Breeze | 10/10 | 2128 days | 4% |
| Lauren | 8/10 | 2342 days | 4% |
| Amy | 10/10 | 2371 days | 4% |
| Moritz | 10/10 | 2371 days | 4% |
| Pierre-Yves | 10/10 | 2371 days | 4% |
| Allan and Kelly | 10/10 | 2371 days | 4% |
| Johan | 10/10 | 2371 days | 4% |
| Melissa | 10/10 | 2402 days | 4% |
| Nik | 10/10 | 2402 days | 4% |
| Erica | 10/10 | 2402 days | 4% |
| Leon | 9/10 | 2402 days | 4% |
| Chris | 10/10 | 2433 days | 4% |
| Peter Nesnebse | 8/10 | 2433 days | 4% |
| Antoine | 10/10 | 2463 days | 4% |
| Lucie | 10/10 | 2463 days | 4% |
| Javier Williams | 9/10 | 2463 days | 4% |
| K&KRahimi | 9/10 | 2463 days | 4% |
| Shona Beach | 10/10 | 2494 days | 4% |
| Vicki Hoskinson | 10/10 | 2708 days | 3% |
| John | 9/10 | 2708 days | 3% |
| Kathryn Torkington | 10/10 | 2736 days | 3% |
| Brigitta | 8/10 | 2736 days | 3% |
| Marty | 10/10 | 2736 days | 3% |
| From DK | 9/10 | 2767 days | 3% |
| Francois & Caroline | 9/10 | 2767 days | 3% |
| Yh kim | 10/10 | 2767 days | 3% |
| Richard | 9/10 | 2767 days | 3% |
| Nadine | 10/10 | 2798 days | 3% |
| Sellers Family | 10/10 | 2828 days | 3% |
| Shona Beach | 10/10 | 2859 days | 3% |
| Carl | 10/10 | 2859 days | 3% |
| S Becker | 10/10 | 3042 days | 2% |
| Jos Mulder | 10/10 | 3104 days | 2% |
| Suzanne Wijsman | 9/10 | 3109 days | 2% |
| Xiao Xiao | 9/10 | 3142 days | 2% |
| Kerine Au | 10/10 | 3163 days | 2% |
| Lukas Hauser | 10/10 | 3181 days | 2% |
| Crystal Wang | 3/10 | 3195 days | 1% |
| Madelyn Fagerman | 10/10 | 3401 days | 2% |
| Vicki | 10/10 | 3411 days | 2% |
| Frank Hofmann | 10/10 | 3432 days | 2% |
| Marie Blom | 10/10 | 3436 days | 2% |
| Josh Marks | 10/10 | 3450 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3480 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3483 days | 2% |
| Martine Baars | 10/10 | 3501 days | 2% |
| Ajit Raut | 10/10 | 3543 days | 1% |
| Ivan Wee | 8/10 | 3557 days | 1% |
| Nancy LeRoy | 9/10 | 3558 days | 1% |
| Ivan W. | 10/10 | 3589 days | 1% |
| Susan H | 10/10 | 3591 days | 1% |
| Matteo Verzi | 7/10 | 3790 days | 1% |
| Sandy Bell | 10/10 | 3830 days | 1% |
| Louise Alexander | 10/10 | 3832 days | 1% |
| Yuan Lin | 8/10 | 3837 days | 1% |
| Rachel Macdonald | 7/10 | 3852 days | 1% |
| robert zdebski | 9/10 | 3894 days | 1% |
| Sarah Gurney | 7/10 | 3901 days | 1% |
| Graham Lighner | 10/10 | 3904 days | 0% |
| Jennifer Brown | 9/10 | 3924 days | 1% |
| Lena + Kristof | 10/10 | 4169 days | 0% |
| Thomas Blom | 8/10 | 4197 days | 0% |
| Kodie Howarth | 10/10 | 4226 days | 0% |
| Rasmus Rantil | 10/10 | 4232 days | 0% |
| Bjorn Privat | 10/10 | 4239 days | 0% |
| Kim Frey | 7/10 | 4239 days | 0% |
| Silvia Hudakova | 10/10 | 4259 days | 0% |
| Julian Kuemme | 10/10 | 4509 days | 0% |
| Andrea Sole | 10/10 | 4509 days | 0% |
| Mandy Reich | 9/10 | 4510 days | 0% |
| Monique Monique | 7/10 | 4562 days | 1% |
| Petra Niemann | 10/10 | 4593 days | 1% |
| Eric and Nienke | 8/10 | 4624 days | 1% |
| J Murphy | 8/10 | 4654 days | 1% |
| Luise Fuchs | 9/10 | 4889 days | 0% |
| Michal | 8/10 | 4903 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4903 days | 0% |
| Guillot | 9/10 | 4906 days | 0% |
| phudgb | 10/10 | 5050 days | 1% |
| Rebecca Doehl | 8/10 | 5277 days | 0% |
| Sue DeVries | 8/10 | 5607 days | 0% |
| Marii Joekalda | 9/10 | 5613 days | 0% |
| Tina Madsen | 8/10 | 5616 days | 0% |
| Sabine Tippman | 6/10 | 5616 days | 0% |
| nelliekaye | 9/10 | 5811 days | 1% |
| hellami | 8/10 | 6115 days | 1% |
| Andrea | 10/10 | 6246 days | 0% |
| JohannaB | 10/10 | 6348 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.30% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 123 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 125 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 122 | -1.27% |
| 123 | -1.28% |
| 124 | -1.29% |
| 125 | -1.30% |
| 126 | -1.31% |
| 127 | -1.32% |
| 128 | -1.33% |
| … | … |
Balancing Adjustment
0.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.