Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Mahinapua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
103 Valid Reviews
The Lake Mahinapua Campsite experience has a total of 105 reviews. There are 103 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
34% |
| 9/10 | 33 |
|
32% |
| 8/10 | 19 |
|
18% |
| 7/10 | 11 |
|
11% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
87.18% Average
The raw data average (mean) for all the Lake Mahinapua Campsite valid reviews is 87.18% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
32 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 32 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
34% |
| 9/10 | 12 |
|
38% |
| 8/10 | 5 |
|
16% |
| 7/10 | 4 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.38% Average
The raw data average (mean) for all the Lake Mahinapua Campsite face-to-face reviews is 89.38% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
79.16%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 9/10 | 49 days | 100% |
| Susan Boyton | 9/10 | 233 days | 97% |
| Aaron | 4/10 | 445 days | 59% |
| Brigitte | 4/10 | 445 days | 59% |
| Emma B | 9/10 | 1084 days | 36% |
| Alastair McQueen | 10/10 | 1115 days | 34% |
| Alberto | 8/10 | 1145 days | 31% |
| Oonagh | 7/10 | 1449 days | 12% |
| $p | 10/10 | 1724 days | 6% |
| Valg | 8/10 | 1783 days | 5% |
| JS | 7/10 | 1936 days | 4% |
| Boardwalk Blss | 8/10 | 1998 days | 5% |
| M&P | 10/10 | 2149 days | 4% |
| Richard Clapton | 10/10 | 2333 days | 4% |
| Rachel | 10/10 | 2394 days | 4% |
| ScoutnIndi | 9/10 | 2394 days | 4% |
| Laura Morley | 8/10 | 2545 days | 4% |
| From DK | 9/10 | 2545 days | 4% |
| Ruddah | 7/10 | 2545 days | 3% |
| Jannike Bondevik - Norway | 10/10 | 2576 days | 4% |
| Mitchell | 10/10 | 2606 days | 3% |
| Alexandra NZ | 10/10 | 2606 days | 3% |
| Rebecca Rodeghiero | 9/10 | 2606 days | 3% |
| Eranda | 10/10 | 2637 days | 3% |
| Juliane | 8/10 | 2820 days | 3% |
| Fei Fei Lei | 7/10 | 2900 days | 2% |
| Vander Plancke Julien | 9/10 | 2963 days | 3% |
| Jozef Pinkerton | 10/10 | 3022 days | 3% |
| Muhammad Sharir Nizar Mohd Nasir | 7/10 | 3076 days | 2% |
| Nienke Best | 7/10 | 3183 days | 2% |
| Rob & Colleen Elwood | 9/10 | 3185 days | 2% |
| Anton Insolvenzen | 10/10 | 3201 days | 2% |
| Cathy Mead | 8/10 | 3208 days | 2% |
| deborah cooper | 9/10 | 3216 days | 2% |
| Bill Alexander | 9/10 | 3245 days | 2% |
| Lavkesh Patel | 10/10 | 3293 days | 2% |
| Hannes Brathuhn | 6/10 | 3332 days | 2% |
| Dylan Dorman | 9/10 | 3353 days | 2% |
| Philippa Buchanan | 9/10 | 3452 days | 2% |
| Chloe Cox | 10/10 | 3456 days | 2% |
| Rosemary Roche | 6/10 | 3459 days | 2% |
| Rita Ashby | 9/10 | 3489 days | 2% |
| Connie Hopper | 9/10 | 3537 days | 2% |
| Johanna Olsson | 10/10 | 3540 days | 2% |
| Andrik | 8/10 | 3547 days | 2% |
| David Elliott | 7/10 | 3550 days | 1% |
| Susan Boyton | 10/10 | 3558 days | 2% |
| Tatiana Rochereau | 8/10 | 3610 days | 1% |
| Maria and Grace | 7/10 | 3612 days | 1% |
| Heather Massey | 2/10 | 3625 days | 1% |
| Jakob Kofoed | 10/10 | 3630 days | 1% |
| Amy Bayliss | 8/10 | 3635 days | 1% |
| donald pobke | 9/10 | 3641 days | 1% |
| Rebecca Symons | 10/10 | 3642 days | 1% |
| Jo Batt | 9/10 | 3676 days | 1% |
| Agata Jose | 10/10 | 3763 days | 1% |
| Georgia Posar | 10/10 | 3882 days | 1% |
| Bernard Duinkerken | 8/10 | 3916 days | 1% |
| Hardi Doehler | 10/10 | 3929 days | 1% |
| Alistair Millward | 8/10 | 3943 days | 1% |
| Miguel | 8/10 | 3947 days | 1% |
| Adam Wight | 8/10 | 3949 days | 1% |
| Bridget Brebner | 9/10 | 3966 days | 1% |
| Jess Rose | 8/10 | 3975 days | 1% |
| Frederic Wachter | 10/10 | 3977 days | 1% |
| Maggie Tobar | 9/10 | 3986 days | 1% |
| Kim Frey | 7/10 | 4010 days | 1% |
| Nina James | 8/10 | 4098 days | 1% |
| Tom Guthknecht | 9/10 | 4275 days | 0% |
| Lilli Erni | 9/10 | 4290 days | 0% |
| Hanna Liebe | 10/10 | 4295 days | 0% |
| Andreas Liebe | 9/10 | 4295 days | 0% |
| Sarah Jane O'Reilly | 10/10 | 4308 days | 0% |
| Tomas Shairi | 10/10 | 4308 days | 0% |
| Charlotte Casey | 8/10 | 4308 days | 0% |
| Austin Johns | 10/10 | 4314 days | 0% |
| Sarah Christman | 9/10 | 4314 days | 0% |
| Guillaim Terrangle | 7/10 | 4328 days | 0% |
| Mayan Goddat | 10/10 | 4360 days | 0% |
| Daniel Naveh | 10/10 | 4360 days | 0% |
| Martin Thibaut | 9/10 | 4363 days | 0% |
| Steve Warren | 9/10 | 4463 days | 1% |
| ramy | 9/10 | 4646 days | 1% |
| Lea Scheuvens | 9/10 | 4667 days | 1% |
| Engelstatter | 10/10 | 4680 days | 1% |
| Renate | 9/10 | 4680 days | 1% |
| Daniel Jezak | 8/10 | 4687 days | 1% |
| Phil & Laura | 9/10 | 4705 days | 1% |
| Philip Gibbons | 9/10 | 4705 days | 1% |
| Leticia Martin | 10/10 | 4758 days | 1% |
| lavonc | 10/10 | 4797 days | 1% |
| sidcupjon | 10/10 | 5042 days | 1% |
| Harald | 10/10 | 5051 days | 1% |
| qofd | 10/10 | 5347 days | 1% |
| Bryan & Ineke Beck | 9/10 | 5387 days | 1% |
| Guult Ryan | 10/10 | 5394 days | 1% |
| Keely & Mark Haynes | 10/10 | 5401 days | 1% |
| Gerhard | 9/10 | 5409 days | 1% |
| Philippa Waters | 8/10 | 5426 days | 1% |
| David Hobson | 8/10 | 5793 days | 1% |
| Anne Veser | 9/10 | 5793 days | 1% |
| Ann Grandchamp | 9/10 | 5815 days | 1% |
| Bronwyn | 7/10 | 6151 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Mahinapua Campsite does not meet the criteria for any of these adjustments to apply.
3.24% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.