Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Mahinapua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
103 Valid Reviews
The Lake Mahinapua Campsite experience has a total of 105 reviews. There are 103 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
34% |
| 9/10 | 33 |
|
32% |
| 8/10 | 19 |
|
18% |
| 7/10 | 11 |
|
11% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
87.18% Average
The raw data average (mean) for all the Lake Mahinapua Campsite valid reviews is 87.18% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
32 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 32 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
34% |
| 9/10 | 12 |
|
38% |
| 8/10 | 5 |
|
16% |
| 7/10 | 4 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.38% Average
The raw data average (mean) for all the Lake Mahinapua Campsite face-to-face reviews is 89.38% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
79.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 9/10 | 232 days | 100% |
| Susan Boyton | 9/10 | 416 days | 93% |
| Aaron | 4/10 | 628 days | 53% |
| Brigitte | 4/10 | 628 days | 53% |
| Emma B | 9/10 | 1267 days | 23% |
| Alastair McQueen | 10/10 | 1298 days | 22% |
| Alberto | 8/10 | 1328 days | 19% |
| Oonagh | 7/10 | 1632 days | 7% |
| $p | 10/10 | 1907 days | 5% |
| Valg | 8/10 | 1966 days | 5% |
| JS | 7/10 | 2119 days | 4% |
| Boardwalk Blss | 8/10 | 2181 days | 4% |
| M&P | 10/10 | 2332 days | 4% |
| Richard Clapton | 10/10 | 2516 days | 4% |
| Rachel | 10/10 | 2577 days | 3% |
| ScoutnIndi | 9/10 | 2577 days | 3% |
| Laura Morley | 8/10 | 2728 days | 3% |
| From DK | 9/10 | 2728 days | 3% |
| Ruddah | 7/10 | 2728 days | 3% |
| Jannike Bondevik - Norway | 10/10 | 2759 days | 3% |
| Mitchell | 10/10 | 2788 days | 3% |
| Alexandra NZ | 10/10 | 2789 days | 3% |
| Rebecca Rodeghiero | 9/10 | 2789 days | 3% |
| Eranda | 10/10 | 2820 days | 3% |
| Juliane | 8/10 | 3003 days | 3% |
| Fei Fei Lei | 7/10 | 3083 days | 2% |
| Vander Plancke Julien | 9/10 | 3146 days | 2% |
| Jozef Pinkerton | 10/10 | 3205 days | 2% |
| Muhammad Sharir Nizar Mohd Nasir | 7/10 | 3259 days | 2% |
| Nienke Best | 7/10 | 3366 days | 2% |
| Rob & Colleen Elwood | 9/10 | 3367 days | 2% |
| Anton Insolvenzen | 10/10 | 3384 days | 2% |
| Cathy Mead | 8/10 | 3391 days | 2% |
| deborah cooper | 9/10 | 3398 days | 2% |
| Bill Alexander | 9/10 | 3428 days | 2% |
| Lavkesh Patel | 10/10 | 3476 days | 2% |
| Hannes Brathuhn | 6/10 | 3515 days | 1% |
| Dylan Dorman | 9/10 | 3536 days | 1% |
| Philippa Buchanan | 9/10 | 3635 days | 1% |
| Chloe Cox | 10/10 | 3639 days | 1% |
| Rosemary Roche | 6/10 | 3641 days | 1% |
| Rita Ashby | 9/10 | 3671 days | 1% |
| Connie Hopper | 9/10 | 3720 days | 1% |
| Johanna Olsson | 10/10 | 3723 days | 1% |
| Andrik | 8/10 | 3730 days | 1% |
| David Elliott | 7/10 | 3732 days | 1% |
| Susan Boyton | 10/10 | 3741 days | 1% |
| Tatiana Rochereau | 8/10 | 3793 days | 1% |
| Maria and Grace | 7/10 | 3795 days | 1% |
| Heather Massey | 2/10 | 3808 days | 0% |
| Jakob Kofoed | 10/10 | 3813 days | 1% |
| Amy Bayliss | 8/10 | 3818 days | 1% |
| donald pobke | 9/10 | 3823 days | 1% |
| Rebecca Symons | 10/10 | 3825 days | 1% |
| Jo Batt | 9/10 | 3859 days | 1% |
| Agata Jose | 10/10 | 3945 days | 1% |
| Georgia Posar | 10/10 | 4065 days | 0% |
| Bernard Duinkerken | 8/10 | 4099 days | 0% |
| Hardi Doehler | 10/10 | 4112 days | 0% |
| Alistair Millward | 8/10 | 4126 days | 0% |
| Miguel | 8/10 | 4129 days | 0% |
| Adam Wight | 8/10 | 4132 days | 0% |
| Bridget Brebner | 9/10 | 4149 days | 0% |
| Jess Rose | 8/10 | 4157 days | 0% |
| Frederic Wachter | 10/10 | 4160 days | 0% |
| Maggie Tobar | 9/10 | 4169 days | 0% |
| Kim Frey | 7/10 | 4193 days | 0% |
| Nina James | 8/10 | 4280 days | 0% |
| Tom Guthknecht | 9/10 | 4458 days | 1% |
| Lilli Erni | 9/10 | 4473 days | 1% |
| Hanna Liebe | 10/10 | 4478 days | 1% |
| Andreas Liebe | 9/10 | 4478 days | 1% |
| Sarah Jane O'Reilly | 10/10 | 4491 days | 1% |
| Tomas Shairi | 10/10 | 4491 days | 1% |
| Charlotte Casey | 8/10 | 4491 days | 1% |
| Austin Johns | 10/10 | 4497 days | 1% |
| Sarah Christman | 9/10 | 4497 days | 1% |
| Guillaim Terrangle | 7/10 | 4511 days | 1% |
| Mayan Goddat | 10/10 | 4543 days | 1% |
| Daniel Naveh | 10/10 | 4543 days | 1% |
| Martin Thibaut | 9/10 | 4546 days | 1% |
| Steve Warren | 9/10 | 4646 days | 1% |
| ramy | 9/10 | 4829 days | 1% |
| Lea Scheuvens | 9/10 | 4850 days | 1% |
| Engelstatter | 10/10 | 4863 days | 1% |
| Renate | 9/10 | 4863 days | 1% |
| Daniel Jezak | 8/10 | 4870 days | 1% |
| Phil & Laura | 9/10 | 4888 days | 1% |
| Philip Gibbons | 9/10 | 4888 days | 1% |
| Leticia Martin | 10/10 | 4941 days | 1% |
| lavonc | 10/10 | 4980 days | 1% |
| sidcupjon | 10/10 | 5225 days | 1% |
| Harald | 10/10 | 5234 days | 1% |
| qofd | 10/10 | 5530 days | 1% |
| Bryan & Ineke Beck | 9/10 | 5570 days | 1% |
| Guult Ryan | 10/10 | 5577 days | 1% |
| Keely & Mark Haynes | 10/10 | 5584 days | 1% |
| Gerhard | 9/10 | 5592 days | 1% |
| Philippa Waters | 8/10 | 5609 days | 1% |
| David Hobson | 8/10 | 5976 days | 1% |
| Anne Veser | 9/10 | 5976 days | 1% |
| Ann Grandchamp | 9/10 | 5998 days | 1% |
| Bronwyn | 7/10 | 6334 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Mahinapua Campsite does not meet the criteria for any of these adjustments to apply.
3.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.