G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Mahinapua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
103 Valid Reviews
The Lake Mahinapua Campsite experience has a total of 105 reviews. There are 103 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
34% |
| 9/10 | 33 |
|
32% |
| 8/10 | 19 |
|
18% |
| 7/10 | 11 |
|
11% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
87.18% Average
The raw data average (mean) for all the Lake Mahinapua Campsite valid reviews is 87.18% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
32 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 32 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
34% |
| 9/10 | 12 |
|
38% |
| 8/10 | 5 |
|
16% |
| 7/10 | 4 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.38% Average
The raw data average (mean) for all the Lake Mahinapua Campsite face-to-face reviews is 89.38% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
79.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 9/10 | 193 days | 100% |
| Susan Boyton | 9/10 | 377 days | 94% |
| Aaron | 4/10 | 589 days | 54% |
| Brigitte | 4/10 | 589 days | 54% |
| Emma B | 9/10 | 1228 days | 26% |
| Alastair McQueen | 10/10 | 1259 days | 24% |
| Alberto | 8/10 | 1289 days | 21% |
| Oonagh | 7/10 | 1593 days | 7% |
| $p | 10/10 | 1868 days | 5% |
| Valg | 8/10 | 1927 days | 5% |
| JS | 7/10 | 2080 days | 4% |
| Boardwalk Blss | 8/10 | 2142 days | 4% |
| M&P | 10/10 | 2293 days | 4% |
| Richard Clapton | 10/10 | 2477 days | 4% |
| Rachel | 10/10 | 2538 days | 3% |
| ScoutnIndi | 9/10 | 2538 days | 3% |
| Laura Morley | 8/10 | 2689 days | 3% |
| From DK | 9/10 | 2689 days | 3% |
| Ruddah | 7/10 | 2689 days | 3% |
| Jannike Bondevik - Norway | 10/10 | 2720 days | 3% |
| Mitchell | 10/10 | 2750 days | 3% |
| Alexandra NZ | 10/10 | 2750 days | 3% |
| Rebecca Rodeghiero | 9/10 | 2750 days | 3% |
| Eranda | 10/10 | 2781 days | 3% |
| Juliane | 8/10 | 2964 days | 3% |
| Fei Fei Lei | 7/10 | 3044 days | 2% |
| Vander Plancke Julien | 9/10 | 3107 days | 2% |
| Jozef Pinkerton | 10/10 | 3166 days | 2% |
| Muhammad Sharir Nizar Mohd Nasir | 7/10 | 3220 days | 2% |
| Nienke Best | 7/10 | 3327 days | 2% |
| Rob & Colleen Elwood | 9/10 | 3329 days | 2% |
| Anton Insolvenzen | 10/10 | 3345 days | 2% |
| Cathy Mead | 8/10 | 3352 days | 2% |
| deborah cooper | 9/10 | 3360 days | 2% |
| Bill Alexander | 9/10 | 3389 days | 2% |
| Lavkesh Patel | 10/10 | 3437 days | 2% |
| Hannes Brathuhn | 6/10 | 3476 days | 1% |
| Dylan Dorman | 9/10 | 3497 days | 1% |
| Philippa Buchanan | 9/10 | 3596 days | 1% |
| Chloe Cox | 10/10 | 3600 days | 1% |
| Rosemary Roche | 6/10 | 3603 days | 1% |
| Rita Ashby | 9/10 | 3633 days | 1% |
| Connie Hopper | 9/10 | 3681 days | 1% |
| Johanna Olsson | 10/10 | 3684 days | 1% |
| Andrik | 8/10 | 3691 days | 1% |
| David Elliott | 7/10 | 3694 days | 1% |
| Susan Boyton | 10/10 | 3702 days | 1% |
| Tatiana Rochereau | 8/10 | 3754 days | 1% |
| Maria and Grace | 7/10 | 3756 days | 1% |
| Heather Massey | 2/10 | 3769 days | 0% |
| Jakob Kofoed | 10/10 | 3774 days | 1% |
| Amy Bayliss | 8/10 | 3779 days | 1% |
| donald pobke | 9/10 | 3785 days | 1% |
| Rebecca Symons | 10/10 | 3786 days | 1% |
| Jo Batt | 9/10 | 3820 days | 1% |
| Agata Jose | 10/10 | 3907 days | 1% |
| Georgia Posar | 10/10 | 4026 days | 0% |
| Bernard Duinkerken | 8/10 | 4060 days | 0% |
| Hardi Doehler | 10/10 | 4073 days | 0% |
| Alistair Millward | 8/10 | 4087 days | 0% |
| Miguel | 8/10 | 4091 days | 0% |
| Adam Wight | 8/10 | 4093 days | 0% |
| Bridget Brebner | 9/10 | 4110 days | 0% |
| Jess Rose | 8/10 | 4119 days | 0% |
| Frederic Wachter | 10/10 | 4121 days | 0% |
| Maggie Tobar | 9/10 | 4130 days | 0% |
| Kim Frey | 7/10 | 4154 days | 0% |
| Nina James | 8/10 | 4242 days | 0% |
| Tom Guthknecht | 9/10 | 4419 days | 1% |
| Lilli Erni | 9/10 | 4434 days | 1% |
| Hanna Liebe | 10/10 | 4439 days | 1% |
| Andreas Liebe | 9/10 | 4439 days | 1% |
| Sarah Jane O'Reilly | 10/10 | 4452 days | 1% |
| Tomas Shairi | 10/10 | 4452 days | 1% |
| Charlotte Casey | 8/10 | 4452 days | 1% |
| Austin Johns | 10/10 | 4458 days | 1% |
| Sarah Christman | 9/10 | 4458 days | 1% |
| Guillaim Terrangle | 7/10 | 4472 days | 1% |
| Mayan Goddat | 10/10 | 4504 days | 1% |
| Daniel Naveh | 10/10 | 4504 days | 1% |
| Martin Thibaut | 9/10 | 4507 days | 1% |
| Steve Warren | 9/10 | 4607 days | 1% |
| ramy | 9/10 | 4790 days | 1% |
| Lea Scheuvens | 9/10 | 4811 days | 1% |
| Engelstatter | 10/10 | 4824 days | 1% |
| Renate | 9/10 | 4824 days | 1% |
| Daniel Jezak | 8/10 | 4831 days | 1% |
| Phil & Laura | 9/10 | 4849 days | 1% |
| Philip Gibbons | 9/10 | 4849 days | 1% |
| Leticia Martin | 10/10 | 4902 days | 1% |
| lavonc | 10/10 | 4941 days | 1% |
| sidcupjon | 10/10 | 5186 days | 1% |
| Harald | 10/10 | 5195 days | 1% |
| qofd | 10/10 | 5491 days | 1% |
| Bryan & Ineke Beck | 9/10 | 5531 days | 1% |
| Guult Ryan | 10/10 | 5538 days | 1% |
| Keely & Mark Haynes | 10/10 | 5545 days | 1% |
| Gerhard | 9/10 | 5553 days | 1% |
| Philippa Waters | 8/10 | 5570 days | 1% |
| David Hobson | 8/10 | 5937 days | 1% |
| Anne Veser | 9/10 | 5937 days | 1% |
| Ann Grandchamp | 9/10 | 5959 days | 1% |
| Bronwyn | 7/10 | 6295 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Mahinapua Campsite does not meet the criteria for any of these adjustments to apply.
3.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.