Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Mahinapua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
103 Valid Reviews
The Lake Mahinapua Campsite experience has a total of 105 reviews. There are 103 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
34% |
| 9/10 | 33 |
|
32% |
| 8/10 | 19 |
|
18% |
| 7/10 | 11 |
|
11% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
87.18% Average
The raw data average (mean) for all the Lake Mahinapua Campsite valid reviews is 87.18% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
32 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 32 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
34% |
| 9/10 | 12 |
|
38% |
| 8/10 | 5 |
|
16% |
| 7/10 | 4 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.38% Average
The raw data average (mean) for all the Lake Mahinapua Campsite face-to-face reviews is 89.38% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
79.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 9/10 | 313 days | 100% |
| Susan Boyton | 9/10 | 497 days | 91% |
| Aaron | 4/10 | 709 days | 50% |
| Brigitte | 4/10 | 709 days | 50% |
| Emma B | 9/10 | 1348 days | 19% |
| Alastair McQueen | 10/10 | 1379 days | 17% |
| Alberto | 8/10 | 1409 days | 16% |
| Oonagh | 7/10 | 1713 days | 6% |
| $p | 10/10 | 1988 days | 5% |
| Valg | 8/10 | 2047 days | 5% |
| JS | 7/10 | 2200 days | 4% |
| Boardwalk Blss | 8/10 | 2262 days | 4% |
| M&P | 10/10 | 2413 days | 4% |
| Richard Clapton | 10/10 | 2597 days | 4% |
| Rachel | 10/10 | 2658 days | 4% |
| ScoutnIndi | 9/10 | 2658 days | 4% |
| Laura Morley | 8/10 | 2809 days | 3% |
| From DK | 9/10 | 2809 days | 3% |
| Ruddah | 7/10 | 2809 days | 3% |
| Jannike Bondevik - Norway | 10/10 | 2840 days | 3% |
| Mitchell | 10/10 | 2869 days | 3% |
| Alexandra NZ | 10/10 | 2870 days | 3% |
| Rebecca Rodeghiero | 9/10 | 2870 days | 3% |
| Eranda | 10/10 | 2901 days | 3% |
| Juliane | 8/10 | 3084 days | 3% |
| Fei Fei Lei | 7/10 | 3164 days | 2% |
| Vander Plancke Julien | 9/10 | 3227 days | 2% |
| Jozef Pinkerton | 10/10 | 3286 days | 2% |
| Muhammad Sharir Nizar Mohd Nasir | 7/10 | 3340 days | 2% |
| Nienke Best | 7/10 | 3447 days | 2% |
| Rob & Colleen Elwood | 9/10 | 3448 days | 2% |
| Anton Insolvenzen | 10/10 | 3465 days | 2% |
| Cathy Mead | 8/10 | 3472 days | 2% |
| deborah cooper | 9/10 | 3479 days | 2% |
| Bill Alexander | 9/10 | 3509 days | 2% |
| Lavkesh Patel | 10/10 | 3557 days | 2% |
| Hannes Brathuhn | 6/10 | 3596 days | 1% |
| Dylan Dorman | 9/10 | 3617 days | 1% |
| Philippa Buchanan | 9/10 | 3716 days | 1% |
| Chloe Cox | 10/10 | 3720 days | 1% |
| Rosemary Roche | 6/10 | 3722 days | 1% |
| Rita Ashby | 9/10 | 3752 days | 1% |
| Connie Hopper | 9/10 | 3801 days | 1% |
| Johanna Olsson | 10/10 | 3804 days | 1% |
| Andrik | 8/10 | 3811 days | 1% |
| David Elliott | 7/10 | 3813 days | 1% |
| Susan Boyton | 10/10 | 3822 days | 1% |
| Tatiana Rochereau | 8/10 | 3874 days | 1% |
| Maria and Grace | 7/10 | 3876 days | 1% |
| Heather Massey | 2/10 | 3889 days | 0% |
| Jakob Kofoed | 10/10 | 3894 days | 1% |
| Amy Bayliss | 8/10 | 3899 days | 1% |
| donald pobke | 9/10 | 3904 days | 1% |
| Rebecca Symons | 10/10 | 3906 days | 1% |
| Jo Batt | 9/10 | 3940 days | 1% |
| Agata Jose | 10/10 | 4026 days | 1% |
| Georgia Posar | 10/10 | 4146 days | 0% |
| Bernard Duinkerken | 8/10 | 4180 days | 0% |
| Hardi Doehler | 10/10 | 4193 days | 0% |
| Alistair Millward | 8/10 | 4207 days | 0% |
| Miguel | 8/10 | 4210 days | 0% |
| Adam Wight | 8/10 | 4213 days | 0% |
| Bridget Brebner | 9/10 | 4230 days | 0% |
| Jess Rose | 8/10 | 4238 days | 0% |
| Frederic Wachter | 10/10 | 4241 days | 0% |
| Maggie Tobar | 9/10 | 4250 days | 0% |
| Kim Frey | 7/10 | 4274 days | 0% |
| Nina James | 8/10 | 4361 days | 0% |
| Tom Guthknecht | 9/10 | 4539 days | 1% |
| Lilli Erni | 9/10 | 4554 days | 1% |
| Hanna Liebe | 10/10 | 4559 days | 1% |
| Andreas Liebe | 9/10 | 4559 days | 1% |
| Sarah Jane O'Reilly | 10/10 | 4572 days | 1% |
| Tomas Shairi | 10/10 | 4572 days | 1% |
| Charlotte Casey | 8/10 | 4572 days | 1% |
| Austin Johns | 10/10 | 4578 days | 1% |
| Sarah Christman | 9/10 | 4578 days | 1% |
| Guillaim Terrangle | 7/10 | 4592 days | 1% |
| Mayan Goddat | 10/10 | 4624 days | 1% |
| Daniel Naveh | 10/10 | 4624 days | 1% |
| Martin Thibaut | 9/10 | 4627 days | 1% |
| Steve Warren | 9/10 | 4727 days | 1% |
| ramy | 9/10 | 4910 days | 1% |
| Lea Scheuvens | 9/10 | 4931 days | 1% |
| Engelstatter | 10/10 | 4944 days | 1% |
| Renate | 9/10 | 4944 days | 1% |
| Daniel Jezak | 8/10 | 4951 days | 1% |
| Phil & Laura | 9/10 | 4969 days | 1% |
| Philip Gibbons | 9/10 | 4969 days | 1% |
| Leticia Martin | 10/10 | 5022 days | 1% |
| lavonc | 10/10 | 5061 days | 1% |
| sidcupjon | 10/10 | 5306 days | 1% |
| Harald | 10/10 | 5315 days | 1% |
| qofd | 10/10 | 5611 days | 1% |
| Bryan & Ineke Beck | 9/10 | 5651 days | 1% |
| Guult Ryan | 10/10 | 5658 days | 1% |
| Keely & Mark Haynes | 10/10 | 5665 days | 1% |
| Gerhard | 9/10 | 5673 days | 1% |
| Philippa Waters | 8/10 | 5690 days | 1% |
| David Hobson | 8/10 | 6057 days | 1% |
| Anne Veser | 9/10 | 6057 days | 1% |
| Ann Grandchamp | 9/10 | 6079 days | 1% |
| Bronwyn | 7/10 | 6415 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Mahinapua Campsite does not meet the criteria for any of these adjustments to apply.
3.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.