Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Mahinapua Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
103 Valid Reviews
The Lake Mahinapua Campsite experience has a total of 105 reviews. There are 103 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 35 |
|
34% |
| 9/10 | 33 |
|
32% |
| 8/10 | 19 |
|
18% |
| 7/10 | 11 |
|
11% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
87.18% Average
The raw data average (mean) for all the Lake Mahinapua Campsite valid reviews is 87.18% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
32 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 32 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 32 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
34% |
| 9/10 | 12 |
|
38% |
| 8/10 | 5 |
|
16% |
| 7/10 | 4 |
|
13% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.38% Average
The raw data average (mean) for all the Lake Mahinapua Campsite face-to-face reviews is 89.38% and is based on 32 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
79.20%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 9/10 | 71 days | 100% |
| Susan Boyton | 9/10 | 255 days | 97% |
| Aaron | 4/10 | 467 days | 58% |
| Brigitte | 4/10 | 467 days | 58% |
| Emma B | 9/10 | 1106 days | 35% |
| Alastair McQueen | 10/10 | 1137 days | 32% |
| Alberto | 8/10 | 1167 days | 29% |
| Oonagh | 7/10 | 1471 days | 11% |
| $p | 10/10 | 1746 days | 5% |
| Valg | 8/10 | 1805 days | 5% |
| JS | 7/10 | 1958 days | 4% |
| Boardwalk Blss | 8/10 | 2020 days | 5% |
| M&P | 10/10 | 2171 days | 4% |
| Richard Clapton | 10/10 | 2355 days | 4% |
| Rachel | 10/10 | 2416 days | 4% |
| ScoutnIndi | 9/10 | 2416 days | 4% |
| Laura Morley | 8/10 | 2567 days | 3% |
| From DK | 9/10 | 2567 days | 4% |
| Ruddah | 7/10 | 2567 days | 3% |
| Jannike Bondevik - Norway | 10/10 | 2598 days | 3% |
| Mitchell | 10/10 | 2627 days | 3% |
| Alexandra NZ | 10/10 | 2628 days | 3% |
| Rebecca Rodeghiero | 9/10 | 2628 days | 3% |
| Eranda | 10/10 | 2659 days | 3% |
| Juliane | 8/10 | 2842 days | 3% |
| Fei Fei Lei | 7/10 | 2922 days | 2% |
| Vander Plancke Julien | 9/10 | 2985 days | 3% |
| Jozef Pinkerton | 10/10 | 3044 days | 3% |
| Muhammad Sharir Nizar Mohd Nasir | 7/10 | 3098 days | 2% |
| Nienke Best | 7/10 | 3205 days | 2% |
| Rob & Colleen Elwood | 9/10 | 3206 days | 2% |
| Anton Insolvenzen | 10/10 | 3223 days | 2% |
| Cathy Mead | 8/10 | 3230 days | 2% |
| deborah cooper | 9/10 | 3237 days | 2% |
| Bill Alexander | 9/10 | 3267 days | 2% |
| Lavkesh Patel | 10/10 | 3315 days | 2% |
| Hannes Brathuhn | 6/10 | 3354 days | 2% |
| Dylan Dorman | 9/10 | 3375 days | 2% |
| Philippa Buchanan | 9/10 | 3474 days | 2% |
| Chloe Cox | 10/10 | 3478 days | 2% |
| Rosemary Roche | 6/10 | 3480 days | 1% |
| Rita Ashby | 9/10 | 3510 days | 2% |
| Connie Hopper | 9/10 | 3559 days | 2% |
| Johanna Olsson | 10/10 | 3562 days | 2% |
| Andrik | 8/10 | 3569 days | 2% |
| David Elliott | 7/10 | 3571 days | 1% |
| Susan Boyton | 10/10 | 3580 days | 2% |
| Tatiana Rochereau | 8/10 | 3632 days | 1% |
| Maria and Grace | 7/10 | 3634 days | 1% |
| Heather Massey | 2/10 | 3647 days | 1% |
| Jakob Kofoed | 10/10 | 3652 days | 1% |
| Amy Bayliss | 8/10 | 3657 days | 1% |
| donald pobke | 9/10 | 3662 days | 1% |
| Rebecca Symons | 10/10 | 3664 days | 1% |
| Jo Batt | 9/10 | 3698 days | 1% |
| Agata Jose | 10/10 | 3784 days | 1% |
| Georgia Posar | 10/10 | 3904 days | 1% |
| Bernard Duinkerken | 8/10 | 3938 days | 1% |
| Hardi Doehler | 10/10 | 3951 days | 1% |
| Alistair Millward | 8/10 | 3965 days | 1% |
| Miguel | 8/10 | 3968 days | 1% |
| Adam Wight | 8/10 | 3971 days | 1% |
| Bridget Brebner | 9/10 | 3988 days | 1% |
| Jess Rose | 8/10 | 3996 days | 1% |
| Frederic Wachter | 10/10 | 3999 days | 1% |
| Maggie Tobar | 9/10 | 4008 days | 1% |
| Kim Frey | 7/10 | 4032 days | 1% |
| Nina James | 8/10 | 4119 days | 0% |
| Tom Guthknecht | 9/10 | 4297 days | 0% |
| Lilli Erni | 9/10 | 4312 days | 0% |
| Hanna Liebe | 10/10 | 4317 days | 0% |
| Andreas Liebe | 9/10 | 4317 days | 0% |
| Sarah Jane O'Reilly | 10/10 | 4330 days | 0% |
| Tomas Shairi | 10/10 | 4330 days | 0% |
| Charlotte Casey | 8/10 | 4330 days | 0% |
| Austin Johns | 10/10 | 4336 days | 0% |
| Sarah Christman | 9/10 | 4336 days | 0% |
| Guillaim Terrangle | 7/10 | 4350 days | 0% |
| Mayan Goddat | 10/10 | 4382 days | 1% |
| Daniel Naveh | 10/10 | 4382 days | 1% |
| Martin Thibaut | 9/10 | 4385 days | 1% |
| Steve Warren | 9/10 | 4485 days | 1% |
| ramy | 9/10 | 4668 days | 1% |
| Lea Scheuvens | 9/10 | 4689 days | 1% |
| Engelstatter | 10/10 | 4702 days | 1% |
| Renate | 9/10 | 4702 days | 1% |
| Daniel Jezak | 8/10 | 4709 days | 1% |
| Phil & Laura | 9/10 | 4727 days | 1% |
| Philip Gibbons | 9/10 | 4727 days | 1% |
| Leticia Martin | 10/10 | 4780 days | 1% |
| lavonc | 10/10 | 4819 days | 1% |
| sidcupjon | 10/10 | 5064 days | 1% |
| Harald | 10/10 | 5073 days | 1% |
| qofd | 10/10 | 5369 days | 1% |
| Bryan & Ineke Beck | 9/10 | 5409 days | 1% |
| Guult Ryan | 10/10 | 5416 days | 1% |
| Keely & Mark Haynes | 10/10 | 5423 days | 1% |
| Gerhard | 9/10 | 5431 days | 1% |
| Philippa Waters | 8/10 | 5448 days | 1% |
| David Hobson | 8/10 | 5815 days | 1% |
| Anne Veser | 9/10 | 5815 days | 1% |
| Ann Grandchamp | 9/10 | 5837 days | 1% |
| Bronwyn | 7/10 | 6173 days | 1% |
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Mahinapua Campsite does not meet the criteria for any of these adjustments to apply.
3.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.