Ranking Score Explained

Hi there, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Lyell Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Lyell Campsite

Valid Reviews

38 Valid Reviews

The Lyell Campsite experience has a total of 39 reviews. There are 38 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 38 valid reviews:

Rating Count Percentage
10/10 2
5%
9/10 5
13%
8/10 6
16%
7/10 17
45%
6/10 4
11%
5/10 3
8%
4/10 0
0%
3/10 1
3%
2/10 0
0%
1/10 0
0%

72.11% Average

The raw data average (mean) for all the Lyell Campsite valid reviews is 72.11% and is based on 38 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

16 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 38 valid reviews, the experience has 16 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 16 face-to-face reviews:

Rating Count Percentage
10/10 1
6%
9/10 3
19%
8/10 3
19%
7/10 6
38%
6/10 1
6%
5/10 2
13%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

74.38% Average

The raw data average (mean) for all the Lyell Campsite face-to-face reviews is 74.38% and is based on 16 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

72.59%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Cass 8/10 1038 days 100%
JT 9/10 1250 days 89%
Rod Cochrane 10/10 1556 days 76%
Vander Plancke Julien 3/10 1699 days 52%
Stacey Cheong 6/10 1713 days 56%
Allain Riepema 7/10 1720 days 62%
Irina Dubrovskaya 7/10 1862 days 57%
Lisa Erikssen 5/10 1987 days 46%
Lizzie V 7/10 2010 days 52%
Lyn Pobke 7/10 2235 days 43%
Jeremy Billy 7/10 2291 days 41%
Toby Regan 8/10 2370 days 40%
Amy Bayliss 7/10 2371 days 38%
Rob & Colleen Elwood 7/10 2376 days 38%
Martin Hofmann 7/10 2588 days 30%
Christina L 8/10 2667 days 29%
Marine P 6/10 2678 days 24%
Andrew Cruickshank 7/10 2682 days 27%
Mike Fricker 7/10 3017 days 14%
Adriana 9/10 3025 days 16%
Oliver Blackmore 8/10 3047 days 14%
Siobhan Mee 10/10 3047 days 16%
Colin Evins 7/10 3066 days 13%
Xavier 5/10 3069 days 10%
arnaud paquet 7/10 3107 days 11%
Helene & Peter 6/10 3168 days 7%
Tony Graham 7/10 3352 days 2%
ramy 9/10 3382 days 2%
patrick+ katerina 7/10 3382 days 1%
Lorna and Seb 8/10 3416 days 0%
Jill Homewood 8/10 3771 days 11%
Rocipon 7/10 4127 days 10%
Philippa Waters 7/10 4162 days 10%
Jane Hancock 9/10 4167 days 12%
Calvin Parsons 9/10 4172 days 12%
Colby Smythe 6/10 4512 days 8%
JanetM 7/10 4855 days 10%
Anton 5/10 4890 days 8%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Lyell Campsite does not meet the criteria for any of these adjustments to apply.

Final Ranking Score

73%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is cached and recalculated each day. Therefore it may not be precisely accurate based on the other values presented.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz.