Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Kōhaihai Campsite.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Kōhaihai Campsite

Valid Reviews

39 Valid Reviews

The Kōhaihai Campsite experience has a total of 39 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 39 valid reviews:

Rating Count Percentage
10/10 18
46%
9/10 5
13%
8/10 7
18%
7/10 4
10%
6/10 4
10%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.67% Average

The raw data average (mean) for all the Kōhaihai Campsite valid reviews is 86.67% and is based on 39 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

18 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 39 valid reviews, the experience has 18 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 18 face-to-face reviews:

Rating Count Percentage
10/10 7
39%
9/10 4
22%
8/10 3
17%
7/10 0
0%
6/10 4
22%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.56% Average

The raw data average (mean) for all the Kōhaihai Campsite face-to-face reviews is 85.56% and is based on 18 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

89.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Jasmine 10/10 248 days 100%
Chrissy 7/10 949 days 47%
AMR 10/10 1069 days 39%
Wayne 8/10 1100 days 35%
EvaBelle 10/10 1130 days 34%
Gavin G 5/10 1403 days 12%
The Gillies 10/10 1403 days 16%
Pablo Boris 7/10 1434 days 13%
Michael Morgan 10/10 1800 days 5%
NoFearNomads 7/10 1800 days 5%
Kel 10/10 2075 days 5%
Gee 9/10 2165 days 4%
Rachel Mudge 6/10 2491 days 3%
Laura Meelynn 10/10 2591 days 4%
Alex Lello 7/10 2804 days 3%
deborah cooper 8/10 2836 days 3%
Benedikt Suupt 10/10 2912 days 3%
Megan Jurgensmeyer 10/10 2929 days 3%
kim 10/10 3748 days 1%
Tom Guthknecht 9/10 3895 days 1%
mcp hm 10/10 3901 days 1%
Philip Schumann 10/10 3928 days 1%
Radana Dlouha 10/10 3938 days 1%
Guillaim Terrangle 6/10 3948 days 1%
Arthur Langlume 8/10 3955 days 1%
Kath Tonkin 8/10 3984 days 1%
AnnaM 10/10 4266 days 0%
Katey Justice 8/10 4292 days 0%
Gerard Berote 6/10 4298 days 0%
Dupont 6/10 4303 days 0%
Bill and Noreen 9/10 4323 days 0%
gareth williams 8/10 4448 days 1%
Siegfried Krueger 9/10 4678 days 1%
Lynn Robinson 10/10 4683 days 1%
Graeme 8/10 4691 days 1%
K & J Overton 9/10 5022 days 1%
E C Frans 10/10 5026 days 1%
Carolin Ranner 10/10 5029 days 1%
Daniel Dubach 10/10 5056 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Kōhaihai Campsite does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.09% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

90%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.