G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 191 days | 100% |
| Sol | 8/10 | 222 days | 98% |
| Sylvie K | 10/10 | 283 days | 98% |
| Max | 6/10 | 525 days | 75% |
| Jan | 10/10 | 525 days | 87% |
| Adel | 9/10 | 587 days | 82% |
| Henry | 9/10 | 1075 days | 38% |
| Dani | 10/10 | 1197 days | 28% |
| Lucy | 10/10 | 1440 days | 14% |
| Emer | 9/10 | 1532 days | 10% |
| Emma Utgaard | 10/10 | 1713 days | 6% |
| Mike Howe | 8/10 | 1986 days | 5% |
| Laura | 10/10 | 2017 days | 5% |
| Kysha | 10/10 | 2323 days | 4% |
| Katie | 9/10 | 2414 days | 4% |
| Paul Smith | 9/10 | 2717 days | 3% |
| Sally Hodgson | 10/10 | 3119 days | 3% |
| Millka Pietikainen | 10/10 | 3124 days | 3% |
| Jan Hiltermann | 9/10 | 3152 days | 2% |
| Arslan Ahmad | 10/10 | 3429 days | 2% |
| Adrian Soldati | 10/10 | 3473 days | 2% |
| Clavel | 8/10 | 3541 days | 2% |
| Romain Richardot | 8/10 | 3541 days | 2% |
| Rosanne van Dooren | 10/10 | 3578 days | 2% |
| Lynn Pateron | 10/10 | 3614 days | 2% |
| Chloe Cox | 9/10 | 3659 days | 1% |
| Daniel Pietzsch | 10/10 | 3780 days | 1% |
| Lizzie Sitton | 9/10 | 3812 days | 1% |
| David Sitton | 8/10 | 3812 days | 1% |
| Wout van Dijk | 9/10 | 3900 days | 1% |
| Sarah Gurney | 8/10 | 3901 days | 1% |
| Marty Dayle | 8/10 | 3965 days | 1% |
| K C Costonis | 10/10 | 4088 days | 1% |
| Yann Le Gac | 10/10 | 4088 days | 1% |
| Jan Suoboda | 7/10 | 4370 days | 0% |
| tim winders | 8/10 | 4423 days | 1% |
| Anna Grafenstein | 7/10 | 4480 days | 1% |
| Adam | 10/10 | 4507 days | 1% |
| Petra Albrchtoval | 10/10 | 4507 days | 1% |
| Philip Schumann | 10/10 | 4511 days | 1% |
| Nina Helmling | 6/10 | 4513 days | 1% |
| Steffen | 7/10 | 4513 days | 1% |
| Radana Dlouha | 6/10 | 4521 days | 1% |
| Vaclav | 8/10 | 4521 days | 1% |
| Bernhard Fulterer | 5/10 | 4531 days | 1% |
| Tobias Gehring | 9/10 | 4534 days | 1% |
| Felix Brettner | 9/10 | 4534 days | 1% |
| Eugen Lehner | 8/10 | 4534 days | 1% |
| Max Stein | 8/10 | 4534 days | 1% |
| Sally Schist | 10/10 | 4538 days | 1% |
| Sarah | 9/10 | 4539 days | 1% |
| Mike Majnik | 10/10 | 4539 days | 1% |
| Victor Puigserver | 10/10 | 4539 days | 1% |
| Jason MacLeod | 9/10 | 4543 days | 1% |
| Carina Borho | 9/10 | 4549 days | 1% |
| Markus Spitzmueller | 9/10 | 4550 days | 1% |
| Julia Bonisch | 6/10 | 4558 days | 1% |
| Rupert | 8/10 | 4569 days | 1% |
| Jonathan | 10/10 | 4666 days | 1% |
| Sven Woelk | 8/10 | 4844 days | 1% |
| Annika Schmidt | 10/10 | 4854 days | 1% |
| Patrick Stoeit | 9/10 | 4854 days | 1% |
| Ann Furlong | 7/10 | 4874 days | 1% |
| Kadyan | 9/10 | 4880 days | 1% |
| Francis Ruige | 10/10 | 4884 days | 1% |
| Bev Stott | 8/10 | 4886 days | 1% |
| Tony and Helene | 3/10 | 4888 days | 1% |
| Arno Leleu | 9/10 | 4889 days | 1% |
| Nadine and Jan | 9/10 | 4952 days | 1% |
| Lotte Uneken | 7/10 | 4982 days | 1% |
| AnnaM | 10/10 | 5031 days | 1% |
| Roeland Driessen | 10/10 | 5305 days | 1% |
| Robert Voelkl | 10/10 | 5342 days | 1% |
| Curry | 9/10 | 5348 days | 1% |
| Boi Sagarra | 7/10 | 5594 days | 1% |
| Karsten Tannhauser | 7/10 | 5594 days | 1% |
| Bette Eh | 10/10 | 5600 days | 1% |
| Daryl | 10/10 | 5604 days | 1% |
| Grumbach | 8/10 | 5614 days | 1% |
| Theresa | 10/10 | 5964 days | 1% |
| looklight | 10/10 | 5976 days | 1% |
| Rosie NZ | 9/10 | 5989 days | 1% |
| Mike Kirchner | 8/10 | 6000 days | 1% |
| Fred Dagg | 7/10 | 6026 days | 1% |
| greenbo | 8/10 | 6035 days | 1% |
| foucherm | 9/10 | 6059 days | 1% |
| Jansen | 6/10 | 6070 days | 1% |
| Clem | 9/10 | 6193 days | 1% |
| Raewyn | 9/10 | 6307 days | 1% |
| JennekeK | 8/10 | 6322 days | 1% |
| Mike Howe | 8/10 | 6341 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.20% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.