Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 230 days | 100% |
| Sol | 8/10 | 261 days | 98% |
| Sylvie K | 10/10 | 322 days | 98% |
| Max | 6/10 | 564 days | 73% |
| Jan | 10/10 | 564 days | 85% |
| Adel | 9/10 | 626 days | 80% |
| Henry | 9/10 | 1114 days | 35% |
| Dani | 10/10 | 1236 days | 25% |
| Lucy | 10/10 | 1479 days | 12% |
| Emer | 9/10 | 1571 days | 8% |
| Emma Utgaard | 10/10 | 1752 days | 5% |
| Mike Howe | 8/10 | 2025 days | 4% |
| Laura | 10/10 | 2056 days | 4% |
| Kysha | 10/10 | 2362 days | 4% |
| Katie | 9/10 | 2453 days | 3% |
| Paul Smith | 9/10 | 2756 days | 3% |
| Sally Hodgson | 10/10 | 3158 days | 2% |
| Millka Pietikainen | 10/10 | 3163 days | 2% |
| Jan Hiltermann | 9/10 | 3191 days | 2% |
| Arslan Ahmad | 10/10 | 3468 days | 1% |
| Adrian Soldati | 10/10 | 3512 days | 1% |
| Clavel | 8/10 | 3580 days | 1% |
| Romain Richardot | 8/10 | 3580 days | 1% |
| Rosanne van Dooren | 10/10 | 3617 days | 1% |
| Lynn Pateron | 10/10 | 3653 days | 1% |
| Chloe Cox | 9/10 | 3698 days | 1% |
| Daniel Pietzsch | 10/10 | 3819 days | 1% |
| Lizzie Sitton | 9/10 | 3851 days | 1% |
| David Sitton | 8/10 | 3851 days | 1% |
| Wout van Dijk | 9/10 | 3939 days | 0% |
| Sarah Gurney | 8/10 | 3940 days | 0% |
| Marty Dayle | 8/10 | 4005 days | 0% |
| K C Costonis | 10/10 | 4127 days | 0% |
| Yann Le Gac | 10/10 | 4128 days | 0% |
| Jan Suoboda | 7/10 | 4409 days | 0% |
| tim winders | 8/10 | 4462 days | 1% |
| Anna Grafenstein | 7/10 | 4519 days | 0% |
| Adam | 10/10 | 4546 days | 1% |
| Petra Albrchtoval | 10/10 | 4546 days | 1% |
| Philip Schumann | 10/10 | 4550 days | 1% |
| Nina Helmling | 6/10 | 4552 days | 0% |
| Steffen | 7/10 | 4552 days | 0% |
| Radana Dlouha | 6/10 | 4560 days | 0% |
| Vaclav | 8/10 | 4560 days | 1% |
| Bernhard Fulterer | 5/10 | 4570 days | 0% |
| Tobias Gehring | 9/10 | 4573 days | 1% |
| Felix Brettner | 9/10 | 4573 days | 1% |
| Eugen Lehner | 8/10 | 4573 days | 1% |
| Max Stein | 8/10 | 4573 days | 1% |
| Sally Schist | 10/10 | 4577 days | 1% |
| Sarah | 9/10 | 4578 days | 1% |
| Mike Majnik | 10/10 | 4578 days | 1% |
| Victor Puigserver | 10/10 | 4578 days | 1% |
| Jason MacLeod | 9/10 | 4582 days | 1% |
| Carina Borho | 9/10 | 4588 days | 1% |
| Markus Spitzmueller | 9/10 | 4589 days | 1% |
| Julia Bonisch | 6/10 | 4597 days | 0% |
| Rupert | 8/10 | 4608 days | 1% |
| Jonathan | 10/10 | 4705 days | 1% |
| Sven Woelk | 8/10 | 4883 days | 1% |
| Annika Schmidt | 10/10 | 4893 days | 1% |
| Patrick Stoeit | 9/10 | 4893 days | 1% |
| Ann Furlong | 7/10 | 4913 days | 0% |
| Kadyan | 9/10 | 4919 days | 1% |
| Francis Ruige | 10/10 | 4923 days | 1% |
| Bev Stott | 8/10 | 4925 days | 1% |
| Tony and Helene | 3/10 | 4927 days | 0% |
| Arno Leleu | 9/10 | 4928 days | 1% |
| Nadine and Jan | 9/10 | 4991 days | 1% |
| Lotte Uneken | 7/10 | 5021 days | 0% |
| AnnaM | 10/10 | 5070 days | 1% |
| Roeland Driessen | 10/10 | 5344 days | 1% |
| Robert Voelkl | 10/10 | 5381 days | 1% |
| Curry | 9/10 | 5387 days | 1% |
| Boi Sagarra | 7/10 | 5633 days | 0% |
| Karsten Tannhauser | 7/10 | 5633 days | 0% |
| Bette Eh | 10/10 | 5639 days | 1% |
| Daryl | 10/10 | 5643 days | 1% |
| Grumbach | 8/10 | 5653 days | 1% |
| Theresa | 10/10 | 6003 days | 1% |
| looklight | 10/10 | 6015 days | 1% |
| Rosie NZ | 9/10 | 6028 days | 1% |
| Mike Kirchner | 8/10 | 6039 days | 1% |
| Fred Dagg | 7/10 | 6065 days | 0% |
| greenbo | 8/10 | 6074 days | 1% |
| foucherm | 9/10 | 6098 days | 1% |
| Jansen | 6/10 | 6109 days | 0% |
| Clem | 9/10 | 6232 days | 1% |
| Raewyn | 9/10 | 6346 days | 1% |
| JennekeK | 8/10 | 6361 days | 1% |
| Mike Howe | 8/10 | 6380 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.