G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.56%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 202 days | 100% |
| Sol | 8/10 | 233 days | 98% |
| Sylvie K | 10/10 | 294 days | 98% |
| Max | 6/10 | 536 days | 74% |
| Jan | 10/10 | 536 days | 86% |
| Adel | 9/10 | 598 days | 81% |
| Henry | 9/10 | 1086 days | 37% |
| Dani | 10/10 | 1208 days | 27% |
| Lucy | 10/10 | 1451 days | 13% |
| Emer | 9/10 | 1543 days | 9% |
| Emma Utgaard | 10/10 | 1724 days | 5% |
| Mike Howe | 8/10 | 1997 days | 4% |
| Laura | 10/10 | 2028 days | 4% |
| Kysha | 10/10 | 2334 days | 4% |
| Katie | 9/10 | 2425 days | 3% |
| Paul Smith | 9/10 | 2728 days | 3% |
| Sally Hodgson | 10/10 | 3130 days | 2% |
| Millka Pietikainen | 10/10 | 3135 days | 2% |
| Jan Hiltermann | 9/10 | 3163 days | 2% |
| Arslan Ahmad | 10/10 | 3440 days | 1% |
| Adrian Soldati | 10/10 | 3484 days | 1% |
| Clavel | 8/10 | 3552 days | 1% |
| Romain Richardot | 8/10 | 3552 days | 1% |
| Rosanne van Dooren | 10/10 | 3589 days | 1% |
| Lynn Pateron | 10/10 | 3625 days | 1% |
| Chloe Cox | 9/10 | 3670 days | 1% |
| Daniel Pietzsch | 10/10 | 3791 days | 1% |
| Lizzie Sitton | 9/10 | 3823 days | 1% |
| David Sitton | 8/10 | 3823 days | 1% |
| Wout van Dijk | 9/10 | 3911 days | 0% |
| Sarah Gurney | 8/10 | 3912 days | 0% |
| Marty Dayle | 8/10 | 3976 days | 0% |
| K C Costonis | 10/10 | 4099 days | 0% |
| Yann Le Gac | 10/10 | 4099 days | 0% |
| Jan Suoboda | 7/10 | 4381 days | 0% |
| tim winders | 8/10 | 4434 days | 0% |
| Anna Grafenstein | 7/10 | 4491 days | 0% |
| Adam | 10/10 | 4518 days | 0% |
| Petra Albrchtoval | 10/10 | 4518 days | 0% |
| Philip Schumann | 10/10 | 4522 days | 0% |
| Nina Helmling | 6/10 | 4524 days | 0% |
| Steffen | 7/10 | 4524 days | 0% |
| Radana Dlouha | 6/10 | 4532 days | 0% |
| Vaclav | 8/10 | 4532 days | 0% |
| Bernhard Fulterer | 5/10 | 4542 days | 0% |
| Tobias Gehring | 9/10 | 4545 days | 0% |
| Felix Brettner | 9/10 | 4545 days | 0% |
| Eugen Lehner | 8/10 | 4545 days | 0% |
| Max Stein | 8/10 | 4545 days | 0% |
| Sally Schist | 10/10 | 4549 days | 0% |
| Sarah | 9/10 | 4550 days | 0% |
| Mike Majnik | 10/10 | 4550 days | 0% |
| Victor Puigserver | 10/10 | 4550 days | 0% |
| Jason MacLeod | 9/10 | 4554 days | 0% |
| Carina Borho | 9/10 | 4560 days | 0% |
| Markus Spitzmueller | 9/10 | 4561 days | 0% |
| Julia Bonisch | 6/10 | 4569 days | 0% |
| Rupert | 8/10 | 4580 days | 0% |
| Jonathan | 10/10 | 4677 days | 0% |
| Sven Woelk | 8/10 | 4855 days | 0% |
| Annika Schmidt | 10/10 | 4865 days | 0% |
| Patrick Stoeit | 9/10 | 4865 days | 0% |
| Ann Furlong | 7/10 | 4885 days | 0% |
| Kadyan | 9/10 | 4891 days | 0% |
| Francis Ruige | 10/10 | 4895 days | 0% |
| Bev Stott | 8/10 | 4897 days | 0% |
| Tony and Helene | 3/10 | 4899 days | 0% |
| Arno Leleu | 9/10 | 4900 days | 0% |
| Nadine and Jan | 9/10 | 4963 days | 0% |
| Lotte Uneken | 7/10 | 4993 days | 0% |
| AnnaM | 10/10 | 5042 days | 0% |
| Roeland Driessen | 10/10 | 5316 days | 0% |
| Robert Voelkl | 10/10 | 5353 days | 0% |
| Curry | 9/10 | 5359 days | 0% |
| Boi Sagarra | 7/10 | 5605 days | 0% |
| Karsten Tannhauser | 7/10 | 5605 days | 0% |
| Bette Eh | 10/10 | 5611 days | 0% |
| Daryl | 10/10 | 5615 days | 0% |
| Grumbach | 8/10 | 5625 days | 0% |
| Theresa | 10/10 | 5975 days | 0% |
| looklight | 10/10 | 5987 days | 0% |
| Rosie NZ | 9/10 | 6000 days | 0% |
| Mike Kirchner | 8/10 | 6011 days | 0% |
| Fred Dagg | 7/10 | 6037 days | 0% |
| greenbo | 8/10 | 6046 days | 0% |
| foucherm | 9/10 | 6070 days | 0% |
| Jansen | 6/10 | 6081 days | 0% |
| Clem | 9/10 | 6204 days | 0% |
| Raewyn | 9/10 | 6318 days | 0% |
| JennekeK | 8/10 | 6333 days | 0% |
| Mike Howe | 8/10 | 6352 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.