G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
88 Valid Reviews
The Tōtaranui Campground experience has a total of 91 reviews. There are 88 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
35% |
| 9/10 | 24 |
|
27% |
| 8/10 | 18 |
|
20% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
6% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.82% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.82% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.44%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sylvie K | 10/10 | 65 days | 100% |
| Max | 6/10 | 307 days | 82% |
| Jan | 10/10 | 307 days | 95% |
| Adel | 9/10 | 369 days | 92% |
| Henry | 9/10 | 857 days | 58% |
| Dani | 10/10 | 979 days | 46% |
| Lucy | 10/10 | 1222 days | 26% |
| Emer | 9/10 | 1314 days | 20% |
| Emma Utgaard | 10/10 | 1495 days | 11% |
| Mike Howe | 8/10 | 1768 days | 5% |
| Kysha | 10/10 | 2105 days | 4% |
| Katie | 9/10 | 2196 days | 4% |
| Paul Smith | 9/10 | 2499 days | 4% |
| Sally Hodgson | 10/10 | 2901 days | 3% |
| Millka Pietikainen | 10/10 | 2906 days | 3% |
| Jan Hiltermann | 9/10 | 2934 days | 3% |
| Arslan Ahmad | 10/10 | 3211 days | 2% |
| Adrian Soldati | 10/10 | 3255 days | 2% |
| Clavel | 8/10 | 3323 days | 2% |
| Romain Richardot | 8/10 | 3323 days | 2% |
| Rosanne van Dooren | 10/10 | 3360 days | 2% |
| Lynn Pateron | 10/10 | 3396 days | 2% |
| Chloe Cox | 9/10 | 3441 days | 2% |
| Daniel Pietzsch | 10/10 | 3562 days | 2% |
| Lizzie Sitton | 9/10 | 3594 days | 1% |
| David Sitton | 8/10 | 3594 days | 1% |
| Wout van Dijk | 9/10 | 3682 days | 1% |
| Sarah Gurney | 8/10 | 3683 days | 1% |
| Marty Dayle | 8/10 | 3748 days | 1% |
| K C Costonis | 10/10 | 3870 days | 1% |
| Yann Le Gac | 10/10 | 3871 days | 1% |
| Jan Suoboda | 7/10 | 4152 days | 0% |
| tim winders | 8/10 | 4205 days | 0% |
| Anna Grafenstein | 7/10 | 4262 days | 0% |
| Adam | 10/10 | 4289 days | 0% |
| Petra Albrchtoval | 10/10 | 4289 days | 0% |
| Philip Schumann | 10/10 | 4293 days | 0% |
| Nina Helmling | 6/10 | 4295 days | 0% |
| Steffen | 7/10 | 4295 days | 0% |
| Radana Dlouha | 6/10 | 4303 days | 0% |
| Vaclav | 8/10 | 4303 days | 0% |
| Bernhard Fulterer | 5/10 | 4313 days | 0% |
| Tobias Gehring | 9/10 | 4316 days | 0% |
| Felix Brettner | 9/10 | 4316 days | 0% |
| Eugen Lehner | 8/10 | 4316 days | 0% |
| Max Stein | 8/10 | 4316 days | 0% |
| Sally Schist | 10/10 | 4320 days | 0% |
| Sarah | 9/10 | 4321 days | 0% |
| Mike Majnik | 10/10 | 4321 days | 0% |
| Victor Puigserver | 10/10 | 4321 days | 0% |
| Jason MacLeod | 9/10 | 4325 days | 0% |
| Carina Borho | 9/10 | 4331 days | 0% |
| Markus Spitzmueller | 9/10 | 4332 days | 0% |
| Julia Bonisch | 6/10 | 4340 days | 0% |
| Rupert | 8/10 | 4351 days | 0% |
| Jonathan | 10/10 | 4448 days | 1% |
| Sven Woelk | 8/10 | 4626 days | 1% |
| Annika Schmidt | 10/10 | 4636 days | 1% |
| Patrick Stoeit | 9/10 | 4636 days | 1% |
| Ann Furlong | 7/10 | 4656 days | 1% |
| Kadyan | 9/10 | 4662 days | 1% |
| Francis Ruige | 10/10 | 4666 days | 1% |
| Bev Stott | 8/10 | 4668 days | 1% |
| Tony and Helene | 3/10 | 4670 days | 0% |
| Arno Leleu | 9/10 | 4671 days | 1% |
| Nadine and Jan | 9/10 | 4734 days | 1% |
| Lotte Uneken | 7/10 | 4764 days | 1% |
| AnnaM | 10/10 | 4813 days | 1% |
| Roeland Driessen | 10/10 | 5087 days | 1% |
| Robert Voelkl | 10/10 | 5124 days | 1% |
| Curry | 9/10 | 5130 days | 1% |
| Boi Sagarra | 7/10 | 5376 days | 1% |
| Karsten Tannhauser | 7/10 | 5376 days | 1% |
| Bette Eh | 10/10 | 5382 days | 1% |
| Daryl | 10/10 | 5386 days | 1% |
| Grumbach | 8/10 | 5396 days | 1% |
| Theresa | 10/10 | 5746 days | 1% |
| looklight | 10/10 | 5758 days | 1% |
| Rosie NZ | 9/10 | 5771 days | 1% |
| Mike Kirchner | 8/10 | 5782 days | 1% |
| Fred Dagg | 7/10 | 5808 days | 1% |
| greenbo | 8/10 | 5817 days | 1% |
| foucherm | 9/10 | 5841 days | 1% |
| Jansen | 6/10 | 5852 days | 1% |
| Clem | 9/10 | 5975 days | 1% |
| Raewyn | 9/10 | 6089 days | 1% |
| JennekeK | 8/10 | 6104 days | 1% |
| Mike Howe | 8/10 | 6123 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.94% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.