Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 110 days | 100% |
| Sol | 8/10 | 141 days | 99% |
| Sylvie K | 10/10 | 202 days | 99% |
| Max | 6/10 | 444 days | 78% |
| Jan | 10/10 | 444 days | 90% |
| Adel | 9/10 | 506 days | 86% |
| Henry | 9/10 | 994 days | 45% |
| Dani | 10/10 | 1116 days | 34% |
| Lucy | 10/10 | 1359 days | 18% |
| Emer | 9/10 | 1451 days | 13% |
| Emma Utgaard | 10/10 | 1632 days | 7% |
| Mike Howe | 8/10 | 1905 days | 5% |
| Laura | 10/10 | 1936 days | 5% |
| Kysha | 10/10 | 2242 days | 4% |
| Katie | 9/10 | 2333 days | 4% |
| Paul Smith | 9/10 | 2636 days | 3% |
| Sally Hodgson | 10/10 | 3038 days | 3% |
| Millka Pietikainen | 10/10 | 3043 days | 3% |
| Jan Hiltermann | 9/10 | 3071 days | 3% |
| Arslan Ahmad | 10/10 | 3348 days | 2% |
| Adrian Soldati | 10/10 | 3392 days | 2% |
| Clavel | 8/10 | 3460 days | 2% |
| Romain Richardot | 8/10 | 3460 days | 2% |
| Rosanne van Dooren | 10/10 | 3497 days | 2% |
| Lynn Pateron | 10/10 | 3533 days | 2% |
| Chloe Cox | 9/10 | 3578 days | 2% |
| Daniel Pietzsch | 10/10 | 3699 days | 1% |
| Lizzie Sitton | 9/10 | 3731 days | 1% |
| David Sitton | 8/10 | 3731 days | 1% |
| Wout van Dijk | 9/10 | 3819 days | 1% |
| Sarah Gurney | 8/10 | 3820 days | 1% |
| Marty Dayle | 8/10 | 3884 days | 1% |
| K C Costonis | 10/10 | 4007 days | 1% |
| Yann Le Gac | 10/10 | 4007 days | 1% |
| Jan Suoboda | 7/10 | 4289 days | 0% |
| tim winders | 8/10 | 4342 days | 0% |
| Anna Grafenstein | 7/10 | 4399 days | 1% |
| Adam | 10/10 | 4426 days | 1% |
| Petra Albrchtoval | 10/10 | 4426 days | 1% |
| Philip Schumann | 10/10 | 4430 days | 1% |
| Nina Helmling | 6/10 | 4432 days | 1% |
| Steffen | 7/10 | 4432 days | 1% |
| Radana Dlouha | 6/10 | 4440 days | 1% |
| Vaclav | 8/10 | 4440 days | 1% |
| Bernhard Fulterer | 5/10 | 4450 days | 1% |
| Tobias Gehring | 9/10 | 4453 days | 1% |
| Felix Brettner | 9/10 | 4453 days | 1% |
| Eugen Lehner | 8/10 | 4453 days | 1% |
| Max Stein | 8/10 | 4453 days | 1% |
| Sally Schist | 10/10 | 4457 days | 1% |
| Sarah | 9/10 | 4458 days | 1% |
| Mike Majnik | 10/10 | 4458 days | 1% |
| Victor Puigserver | 10/10 | 4458 days | 1% |
| Jason MacLeod | 9/10 | 4462 days | 1% |
| Carina Borho | 9/10 | 4468 days | 1% |
| Markus Spitzmueller | 9/10 | 4469 days | 1% |
| Julia Bonisch | 6/10 | 4477 days | 1% |
| Rupert | 8/10 | 4488 days | 1% |
| Jonathan | 10/10 | 4585 days | 1% |
| Sven Woelk | 8/10 | 4763 days | 1% |
| Annika Schmidt | 10/10 | 4773 days | 1% |
| Patrick Stoeit | 9/10 | 4773 days | 1% |
| Ann Furlong | 7/10 | 4793 days | 1% |
| Kadyan | 9/10 | 4799 days | 1% |
| Francis Ruige | 10/10 | 4803 days | 1% |
| Bev Stott | 8/10 | 4805 days | 1% |
| Tony and Helene | 3/10 | 4807 days | 0% |
| Arno Leleu | 9/10 | 4808 days | 1% |
| Nadine and Jan | 9/10 | 4871 days | 1% |
| Lotte Uneken | 7/10 | 4901 days | 1% |
| AnnaM | 10/10 | 4950 days | 1% |
| Roeland Driessen | 10/10 | 5224 days | 1% |
| Robert Voelkl | 10/10 | 5261 days | 1% |
| Curry | 9/10 | 5267 days | 1% |
| Boi Sagarra | 7/10 | 5513 days | 1% |
| Karsten Tannhauser | 7/10 | 5513 days | 1% |
| Bette Eh | 10/10 | 5519 days | 1% |
| Daryl | 10/10 | 5523 days | 1% |
| Grumbach | 8/10 | 5533 days | 1% |
| Theresa | 10/10 | 5883 days | 1% |
| looklight | 10/10 | 5895 days | 1% |
| Rosie NZ | 9/10 | 5908 days | 1% |
| Mike Kirchner | 8/10 | 5919 days | 1% |
| Fred Dagg | 7/10 | 5945 days | 1% |
| greenbo | 8/10 | 5954 days | 1% |
| foucherm | 9/10 | 5978 days | 1% |
| Jansen | 6/10 | 5989 days | 1% |
| Clem | 9/10 | 6112 days | 1% |
| Raewyn | 9/10 | 6226 days | 1% |
| JennekeK | 8/10 | 6241 days | 1% |
| Mike Howe | 8/10 | 6260 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.