Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
90 Valid Reviews
The Tōtaranui Campground experience has a total of 93 reviews. There are 90 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 90 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
36% |
| 9/10 | 24 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
6% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.89% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.89% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 90 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sol | 8/10 | 40 days | 99% |
| Sylvie K | 10/10 | 101 days | 100% |
| Max | 6/10 | 343 days | 81% |
| Jan | 10/10 | 343 days | 94% |
| Adel | 9/10 | 405 days | 90% |
| Henry | 9/10 | 893 days | 54% |
| Dani | 10/10 | 1015 days | 43% |
| Lucy | 10/10 | 1258 days | 23% |
| Emer | 9/10 | 1350 days | 18% |
| Emma Utgaard | 10/10 | 1531 days | 10% |
| Mike Howe | 8/10 | 1804 days | 5% |
| Laura | 10/10 | 1835 days | 5% |
| Kysha | 10/10 | 2141 days | 4% |
| Katie | 9/10 | 2232 days | 4% |
| Paul Smith | 9/10 | 2535 days | 4% |
| Sally Hodgson | 10/10 | 2937 days | 3% |
| Millka Pietikainen | 10/10 | 2942 days | 3% |
| Jan Hiltermann | 9/10 | 2970 days | 3% |
| Arslan Ahmad | 10/10 | 3247 days | 2% |
| Adrian Soldati | 10/10 | 3291 days | 2% |
| Clavel | 8/10 | 3359 days | 2% |
| Romain Richardot | 8/10 | 3359 days | 2% |
| Rosanne van Dooren | 10/10 | 3396 days | 2% |
| Lynn Pateron | 10/10 | 3432 days | 2% |
| Chloe Cox | 9/10 | 3477 days | 2% |
| Daniel Pietzsch | 10/10 | 3598 days | 2% |
| Lizzie Sitton | 9/10 | 3630 days | 1% |
| David Sitton | 8/10 | 3630 days | 1% |
| Wout van Dijk | 9/10 | 3718 days | 1% |
| Sarah Gurney | 8/10 | 3719 days | 1% |
| Marty Dayle | 8/10 | 3783 days | 1% |
| K C Costonis | 10/10 | 3906 days | 1% |
| Yann Le Gac | 10/10 | 3906 days | 1% |
| Jan Suoboda | 7/10 | 4188 days | 0% |
| tim winders | 8/10 | 4241 days | 0% |
| Anna Grafenstein | 7/10 | 4298 days | 0% |
| Adam | 10/10 | 4325 days | 0% |
| Petra Albrchtoval | 10/10 | 4325 days | 0% |
| Philip Schumann | 10/10 | 4329 days | 0% |
| Nina Helmling | 6/10 | 4331 days | 0% |
| Steffen | 7/10 | 4331 days | 0% |
| Radana Dlouha | 6/10 | 4339 days | 0% |
| Vaclav | 8/10 | 4339 days | 0% |
| Bernhard Fulterer | 5/10 | 4349 days | 0% |
| Tobias Gehring | 9/10 | 4352 days | 0% |
| Felix Brettner | 9/10 | 4352 days | 0% |
| Eugen Lehner | 8/10 | 4352 days | 0% |
| Max Stein | 8/10 | 4352 days | 0% |
| Sally Schist | 10/10 | 4356 days | 0% |
| Sarah | 9/10 | 4357 days | 0% |
| Mike Majnik | 10/10 | 4357 days | 0% |
| Victor Puigserver | 10/10 | 4357 days | 0% |
| Jason MacLeod | 9/10 | 4361 days | 0% |
| Carina Borho | 9/10 | 4367 days | 0% |
| Markus Spitzmueller | 9/10 | 4368 days | 0% |
| Julia Bonisch | 6/10 | 4376 days | 0% |
| Rupert | 8/10 | 4387 days | 1% |
| Jonathan | 10/10 | 4484 days | 1% |
| Sven Woelk | 8/10 | 4662 days | 1% |
| Annika Schmidt | 10/10 | 4672 days | 1% |
| Patrick Stoeit | 9/10 | 4672 days | 1% |
| Ann Furlong | 7/10 | 4692 days | 1% |
| Kadyan | 9/10 | 4698 days | 1% |
| Francis Ruige | 10/10 | 4702 days | 1% |
| Bev Stott | 8/10 | 4704 days | 1% |
| Tony and Helene | 3/10 | 4706 days | 1% |
| Arno Leleu | 9/10 | 4707 days | 1% |
| Nadine and Jan | 9/10 | 4770 days | 1% |
| Lotte Uneken | 7/10 | 4800 days | 1% |
| AnnaM | 10/10 | 4849 days | 1% |
| Roeland Driessen | 10/10 | 5123 days | 1% |
| Robert Voelkl | 10/10 | 5160 days | 1% |
| Curry | 9/10 | 5166 days | 1% |
| Boi Sagarra | 7/10 | 5412 days | 1% |
| Karsten Tannhauser | 7/10 | 5412 days | 1% |
| Bette Eh | 10/10 | 5418 days | 1% |
| Daryl | 10/10 | 5422 days | 1% |
| Grumbach | 8/10 | 5432 days | 1% |
| Theresa | 10/10 | 5782 days | 1% |
| looklight | 10/10 | 5794 days | 1% |
| Rosie NZ | 9/10 | 5807 days | 1% |
| Mike Kirchner | 8/10 | 5818 days | 1% |
| Fred Dagg | 7/10 | 5844 days | 1% |
| greenbo | 8/10 | 5853 days | 1% |
| foucherm | 9/10 | 5877 days | 1% |
| Jansen | 6/10 | 5888 days | 1% |
| Clem | 9/10 | 6011 days | 1% |
| Raewyn | 9/10 | 6125 days | 1% |
| JennekeK | 8/10 | 6140 days | 1% |
| Mike Howe | 8/10 | 6159 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.