Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 170 days | 100% |
| Sol | 8/10 | 201 days | 98% |
| Sylvie K | 10/10 | 262 days | 99% |
| Max | 6/10 | 504 days | 76% |
| Jan | 10/10 | 504 days | 88% |
| Adel | 9/10 | 566 days | 83% |
| Henry | 9/10 | 1054 days | 40% |
| Dani | 10/10 | 1176 days | 30% |
| Lucy | 10/10 | 1419 days | 15% |
| Emer | 9/10 | 1511 days | 11% |
| Emma Utgaard | 10/10 | 1692 days | 6% |
| Mike Howe | 8/10 | 1965 days | 5% |
| Laura | 10/10 | 1996 days | 5% |
| Kysha | 10/10 | 2302 days | 4% |
| Katie | 9/10 | 2393 days | 4% |
| Paul Smith | 9/10 | 2696 days | 3% |
| Sally Hodgson | 10/10 | 3098 days | 3% |
| Millka Pietikainen | 10/10 | 3103 days | 3% |
| Jan Hiltermann | 9/10 | 3131 days | 2% |
| Arslan Ahmad | 10/10 | 3408 days | 2% |
| Adrian Soldati | 10/10 | 3452 days | 2% |
| Clavel | 8/10 | 3520 days | 2% |
| Romain Richardot | 8/10 | 3520 days | 2% |
| Rosanne van Dooren | 10/10 | 3557 days | 2% |
| Lynn Pateron | 10/10 | 3593 days | 2% |
| Chloe Cox | 9/10 | 3638 days | 1% |
| Daniel Pietzsch | 10/10 | 3759 days | 1% |
| Lizzie Sitton | 9/10 | 3791 days | 1% |
| David Sitton | 8/10 | 3791 days | 1% |
| Wout van Dijk | 9/10 | 3879 days | 1% |
| Sarah Gurney | 8/10 | 3880 days | 1% |
| Marty Dayle | 8/10 | 3945 days | 1% |
| K C Costonis | 10/10 | 4067 days | 1% |
| Yann Le Gac | 10/10 | 4068 days | 1% |
| Jan Suoboda | 7/10 | 4349 days | 0% |
| tim winders | 8/10 | 4402 days | 1% |
| Anna Grafenstein | 7/10 | 4459 days | 1% |
| Adam | 10/10 | 4486 days | 1% |
| Petra Albrchtoval | 10/10 | 4486 days | 1% |
| Philip Schumann | 10/10 | 4490 days | 1% |
| Nina Helmling | 6/10 | 4492 days | 1% |
| Steffen | 7/10 | 4492 days | 1% |
| Radana Dlouha | 6/10 | 4500 days | 1% |
| Vaclav | 8/10 | 4500 days | 1% |
| Bernhard Fulterer | 5/10 | 4510 days | 1% |
| Tobias Gehring | 9/10 | 4513 days | 1% |
| Felix Brettner | 9/10 | 4513 days | 1% |
| Eugen Lehner | 8/10 | 4513 days | 1% |
| Max Stein | 8/10 | 4513 days | 1% |
| Sally Schist | 10/10 | 4517 days | 1% |
| Sarah | 9/10 | 4518 days | 1% |
| Mike Majnik | 10/10 | 4518 days | 1% |
| Victor Puigserver | 10/10 | 4518 days | 1% |
| Jason MacLeod | 9/10 | 4522 days | 1% |
| Carina Borho | 9/10 | 4528 days | 1% |
| Markus Spitzmueller | 9/10 | 4529 days | 1% |
| Julia Bonisch | 6/10 | 4537 days | 1% |
| Rupert | 8/10 | 4548 days | 1% |
| Jonathan | 10/10 | 4645 days | 1% |
| Sven Woelk | 8/10 | 4823 days | 1% |
| Annika Schmidt | 10/10 | 4833 days | 1% |
| Patrick Stoeit | 9/10 | 4833 days | 1% |
| Ann Furlong | 7/10 | 4853 days | 1% |
| Kadyan | 9/10 | 4859 days | 1% |
| Francis Ruige | 10/10 | 4863 days | 1% |
| Bev Stott | 8/10 | 4865 days | 1% |
| Tony and Helene | 3/10 | 4867 days | 1% |
| Arno Leleu | 9/10 | 4868 days | 1% |
| Nadine and Jan | 9/10 | 4931 days | 1% |
| Lotte Uneken | 7/10 | 4961 days | 1% |
| AnnaM | 10/10 | 5010 days | 1% |
| Roeland Driessen | 10/10 | 5284 days | 1% |
| Robert Voelkl | 10/10 | 5321 days | 1% |
| Curry | 9/10 | 5327 days | 1% |
| Boi Sagarra | 7/10 | 5573 days | 1% |
| Karsten Tannhauser | 7/10 | 5573 days | 1% |
| Bette Eh | 10/10 | 5579 days | 1% |
| Daryl | 10/10 | 5583 days | 1% |
| Grumbach | 8/10 | 5593 days | 1% |
| Theresa | 10/10 | 5943 days | 1% |
| looklight | 10/10 | 5955 days | 1% |
| Rosie NZ | 9/10 | 5968 days | 1% |
| Mike Kirchner | 8/10 | 5979 days | 1% |
| Fred Dagg | 7/10 | 6005 days | 1% |
| greenbo | 8/10 | 6014 days | 1% |
| foucherm | 9/10 | 6038 days | 1% |
| Jansen | 6/10 | 6049 days | 1% |
| Clem | 9/10 | 6172 days | 1% |
| Raewyn | 9/10 | 6286 days | 1% |
| JennekeK | 8/10 | 6301 days | 1% |
| Mike Howe | 8/10 | 6320 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.19% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.