Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
89 Valid Reviews
The Tōtaranui Campground experience has a total of 92 reviews. There are 89 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 89 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
35% |
| 9/10 | 24 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
6% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.74% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.74% and is based on 89 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 89 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.97%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sol | 8/10 | 17 days | 98% |
| Sylvie K | 10/10 | 78 days | 100% |
| Max | 6/10 | 320 days | 81% |
| Jan | 10/10 | 320 days | 94% |
| Adel | 9/10 | 382 days | 91% |
| Henry | 9/10 | 870 days | 56% |
| Dani | 10/10 | 992 days | 45% |
| Lucy | 10/10 | 1235 days | 25% |
| Emer | 9/10 | 1327 days | 19% |
| Emma Utgaard | 10/10 | 1508 days | 11% |
| Mike Howe | 8/10 | 1781 days | 5% |
| Kysha | 10/10 | 2118 days | 4% |
| Katie | 9/10 | 2209 days | 4% |
| Paul Smith | 9/10 | 2512 days | 4% |
| Sally Hodgson | 10/10 | 2914 days | 3% |
| Millka Pietikainen | 10/10 | 2919 days | 3% |
| Jan Hiltermann | 9/10 | 2947 days | 3% |
| Arslan Ahmad | 10/10 | 3224 days | 2% |
| Adrian Soldati | 10/10 | 3268 days | 2% |
| Clavel | 8/10 | 3336 days | 2% |
| Romain Richardot | 8/10 | 3336 days | 2% |
| Rosanne van Dooren | 10/10 | 3373 days | 2% |
| Lynn Pateron | 10/10 | 3409 days | 2% |
| Chloe Cox | 9/10 | 3454 days | 2% |
| Daniel Pietzsch | 10/10 | 3575 days | 2% |
| Lizzie Sitton | 9/10 | 3607 days | 1% |
| David Sitton | 8/10 | 3607 days | 1% |
| Wout van Dijk | 9/10 | 3695 days | 1% |
| Sarah Gurney | 8/10 | 3696 days | 1% |
| Marty Dayle | 8/10 | 3761 days | 1% |
| K C Costonis | 10/10 | 3883 days | 1% |
| Yann Le Gac | 10/10 | 3884 days | 1% |
| Jan Suoboda | 7/10 | 4165 days | 0% |
| tim winders | 8/10 | 4218 days | 0% |
| Anna Grafenstein | 7/10 | 4275 days | 0% |
| Adam | 10/10 | 4302 days | 0% |
| Petra Albrchtoval | 10/10 | 4302 days | 0% |
| Philip Schumann | 10/10 | 4306 days | 0% |
| Nina Helmling | 6/10 | 4308 days | 0% |
| Steffen | 7/10 | 4308 days | 0% |
| Radana Dlouha | 6/10 | 4316 days | 0% |
| Vaclav | 8/10 | 4316 days | 0% |
| Bernhard Fulterer | 5/10 | 4326 days | 0% |
| Tobias Gehring | 9/10 | 4329 days | 0% |
| Felix Brettner | 9/10 | 4329 days | 0% |
| Eugen Lehner | 8/10 | 4329 days | 0% |
| Max Stein | 8/10 | 4329 days | 0% |
| Sally Schist | 10/10 | 4333 days | 0% |
| Sarah | 9/10 | 4334 days | 0% |
| Mike Majnik | 10/10 | 4334 days | 0% |
| Victor Puigserver | 10/10 | 4334 days | 0% |
| Jason MacLeod | 9/10 | 4338 days | 0% |
| Carina Borho | 9/10 | 4344 days | 0% |
| Markus Spitzmueller | 9/10 | 4345 days | 0% |
| Julia Bonisch | 6/10 | 4353 days | 0% |
| Rupert | 8/10 | 4364 days | 0% |
| Jonathan | 10/10 | 4461 days | 1% |
| Sven Woelk | 8/10 | 4639 days | 1% |
| Annika Schmidt | 10/10 | 4649 days | 1% |
| Patrick Stoeit | 9/10 | 4649 days | 1% |
| Ann Furlong | 7/10 | 4669 days | 1% |
| Kadyan | 9/10 | 4675 days | 1% |
| Francis Ruige | 10/10 | 4679 days | 1% |
| Bev Stott | 8/10 | 4681 days | 1% |
| Tony and Helene | 3/10 | 4683 days | 1% |
| Arno Leleu | 9/10 | 4684 days | 1% |
| Nadine and Jan | 9/10 | 4747 days | 1% |
| Lotte Uneken | 7/10 | 4777 days | 1% |
| AnnaM | 10/10 | 4826 days | 1% |
| Roeland Driessen | 10/10 | 5100 days | 1% |
| Robert Voelkl | 10/10 | 5137 days | 1% |
| Curry | 9/10 | 5143 days | 1% |
| Boi Sagarra | 7/10 | 5389 days | 1% |
| Karsten Tannhauser | 7/10 | 5389 days | 1% |
| Bette Eh | 10/10 | 5395 days | 1% |
| Daryl | 10/10 | 5399 days | 1% |
| Grumbach | 8/10 | 5409 days | 1% |
| Theresa | 10/10 | 5759 days | 1% |
| looklight | 10/10 | 5771 days | 1% |
| Rosie NZ | 9/10 | 5784 days | 1% |
| Mike Kirchner | 8/10 | 5795 days | 1% |
| Fred Dagg | 7/10 | 5821 days | 1% |
| greenbo | 8/10 | 5830 days | 1% |
| foucherm | 9/10 | 5854 days | 1% |
| Jansen | 6/10 | 5865 days | 1% |
| Clem | 9/10 | 5988 days | 1% |
| Raewyn | 9/10 | 6102 days | 1% |
| JennekeK | 8/10 | 6117 days | 1% |
| Mike Howe | 8/10 | 6136 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.