Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 129 days | 100% |
| Sol | 8/10 | 160 days | 98% |
| Sylvie K | 10/10 | 221 days | 99% |
| Max | 6/10 | 463 days | 77% |
| Jan | 10/10 | 463 days | 89% |
| Adel | 9/10 | 525 days | 85% |
| Henry | 9/10 | 1013 days | 43% |
| Dani | 10/10 | 1135 days | 33% |
| Lucy | 10/10 | 1378 days | 17% |
| Emer | 9/10 | 1470 days | 12% |
| Emma Utgaard | 10/10 | 1651 days | 7% |
| Mike Howe | 8/10 | 1924 days | 5% |
| Laura | 10/10 | 1955 days | 5% |
| Kysha | 10/10 | 2261 days | 4% |
| Katie | 9/10 | 2352 days | 4% |
| Paul Smith | 9/10 | 2655 days | 3% |
| Sally Hodgson | 10/10 | 3057 days | 3% |
| Millka Pietikainen | 10/10 | 3062 days | 3% |
| Jan Hiltermann | 9/10 | 3090 days | 3% |
| Arslan Ahmad | 10/10 | 3367 days | 2% |
| Adrian Soldati | 10/10 | 3411 days | 2% |
| Clavel | 8/10 | 3479 days | 2% |
| Romain Richardot | 8/10 | 3479 days | 2% |
| Rosanne van Dooren | 10/10 | 3516 days | 2% |
| Lynn Pateron | 10/10 | 3552 days | 2% |
| Chloe Cox | 9/10 | 3597 days | 2% |
| Daniel Pietzsch | 10/10 | 3718 days | 1% |
| Lizzie Sitton | 9/10 | 3750 days | 1% |
| David Sitton | 8/10 | 3750 days | 1% |
| Wout van Dijk | 9/10 | 3838 days | 1% |
| Sarah Gurney | 8/10 | 3839 days | 1% |
| Marty Dayle | 8/10 | 3904 days | 1% |
| K C Costonis | 10/10 | 4026 days | 1% |
| Yann Le Gac | 10/10 | 4027 days | 1% |
| Jan Suoboda | 7/10 | 4308 days | 0% |
| tim winders | 8/10 | 4361 days | 0% |
| Anna Grafenstein | 7/10 | 4418 days | 1% |
| Adam | 10/10 | 4445 days | 1% |
| Petra Albrchtoval | 10/10 | 4445 days | 1% |
| Philip Schumann | 10/10 | 4449 days | 1% |
| Nina Helmling | 6/10 | 4451 days | 1% |
| Steffen | 7/10 | 4451 days | 1% |
| Radana Dlouha | 6/10 | 4459 days | 1% |
| Vaclav | 8/10 | 4459 days | 1% |
| Bernhard Fulterer | 5/10 | 4469 days | 1% |
| Tobias Gehring | 9/10 | 4472 days | 1% |
| Felix Brettner | 9/10 | 4472 days | 1% |
| Eugen Lehner | 8/10 | 4472 days | 1% |
| Max Stein | 8/10 | 4472 days | 1% |
| Sally Schist | 10/10 | 4476 days | 1% |
| Sarah | 9/10 | 4477 days | 1% |
| Mike Majnik | 10/10 | 4477 days | 1% |
| Victor Puigserver | 10/10 | 4477 days | 1% |
| Jason MacLeod | 9/10 | 4481 days | 1% |
| Carina Borho | 9/10 | 4487 days | 1% |
| Markus Spitzmueller | 9/10 | 4488 days | 1% |
| Julia Bonisch | 6/10 | 4496 days | 1% |
| Rupert | 8/10 | 4507 days | 1% |
| Jonathan | 10/10 | 4604 days | 1% |
| Sven Woelk | 8/10 | 4782 days | 1% |
| Annika Schmidt | 10/10 | 4792 days | 1% |
| Patrick Stoeit | 9/10 | 4792 days | 1% |
| Ann Furlong | 7/10 | 4812 days | 1% |
| Kadyan | 9/10 | 4818 days | 1% |
| Francis Ruige | 10/10 | 4822 days | 1% |
| Bev Stott | 8/10 | 4824 days | 1% |
| Tony and Helene | 3/10 | 4826 days | 1% |
| Arno Leleu | 9/10 | 4827 days | 1% |
| Nadine and Jan | 9/10 | 4890 days | 1% |
| Lotte Uneken | 7/10 | 4920 days | 1% |
| AnnaM | 10/10 | 4969 days | 1% |
| Roeland Driessen | 10/10 | 5243 days | 1% |
| Robert Voelkl | 10/10 | 5280 days | 1% |
| Curry | 9/10 | 5286 days | 1% |
| Boi Sagarra | 7/10 | 5532 days | 1% |
| Karsten Tannhauser | 7/10 | 5532 days | 1% |
| Bette Eh | 10/10 | 5538 days | 1% |
| Daryl | 10/10 | 5542 days | 1% |
| Grumbach | 8/10 | 5552 days | 1% |
| Theresa | 10/10 | 5902 days | 1% |
| looklight | 10/10 | 5914 days | 1% |
| Rosie NZ | 9/10 | 5927 days | 1% |
| Mike Kirchner | 8/10 | 5938 days | 1% |
| Fred Dagg | 7/10 | 5964 days | 1% |
| greenbo | 8/10 | 5973 days | 1% |
| foucherm | 9/10 | 5997 days | 1% |
| Jansen | 6/10 | 6008 days | 1% |
| Clem | 9/10 | 6131 days | 1% |
| Raewyn | 9/10 | 6245 days | 1% |
| JennekeK | 8/10 | 6260 days | 1% |
| Mike Howe | 8/10 | 6279 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.