Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.98%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 49 days | 100% |
| Sol | 8/10 | 80 days | 99% |
| Sylvie K | 10/10 | 141 days | 100% |
| Max | 6/10 | 383 days | 80% |
| Jan | 10/10 | 383 days | 93% |
| Adel | 9/10 | 445 days | 89% |
| Henry | 9/10 | 933 days | 50% |
| Dani | 10/10 | 1055 days | 39% |
| Lucy | 10/10 | 1298 days | 21% |
| Emer | 9/10 | 1390 days | 16% |
| Emma Utgaard | 10/10 | 1571 days | 9% |
| Mike Howe | 8/10 | 1844 days | 5% |
| Laura | 10/10 | 1875 days | 5% |
| Kysha | 10/10 | 2181 days | 4% |
| Katie | 9/10 | 2272 days | 4% |
| Paul Smith | 9/10 | 2575 days | 4% |
| Sally Hodgson | 10/10 | 2977 days | 3% |
| Millka Pietikainen | 10/10 | 2982 days | 3% |
| Jan Hiltermann | 9/10 | 3010 days | 3% |
| Arslan Ahmad | 10/10 | 3287 days | 2% |
| Adrian Soldati | 10/10 | 3331 days | 2% |
| Clavel | 8/10 | 3399 days | 2% |
| Romain Richardot | 8/10 | 3399 days | 2% |
| Rosanne van Dooren | 10/10 | 3436 days | 2% |
| Lynn Pateron | 10/10 | 3472 days | 2% |
| Chloe Cox | 9/10 | 3517 days | 2% |
| Daniel Pietzsch | 10/10 | 3638 days | 1% |
| Lizzie Sitton | 9/10 | 3670 days | 1% |
| David Sitton | 8/10 | 3670 days | 1% |
| Wout van Dijk | 9/10 | 3758 days | 1% |
| Sarah Gurney | 8/10 | 3759 days | 1% |
| Marty Dayle | 8/10 | 3823 days | 1% |
| K C Costonis | 10/10 | 3946 days | 1% |
| Yann Le Gac | 10/10 | 3946 days | 1% |
| Jan Suoboda | 7/10 | 4228 days | 0% |
| tim winders | 8/10 | 4281 days | 0% |
| Anna Grafenstein | 7/10 | 4338 days | 0% |
| Adam | 10/10 | 4365 days | 0% |
| Petra Albrchtoval | 10/10 | 4365 days | 0% |
| Philip Schumann | 10/10 | 4369 days | 0% |
| Nina Helmling | 6/10 | 4371 days | 0% |
| Steffen | 7/10 | 4371 days | 0% |
| Radana Dlouha | 6/10 | 4379 days | 0% |
| Vaclav | 8/10 | 4379 days | 0% |
| Bernhard Fulterer | 5/10 | 4389 days | 1% |
| Tobias Gehring | 9/10 | 4392 days | 1% |
| Felix Brettner | 9/10 | 4392 days | 1% |
| Eugen Lehner | 8/10 | 4392 days | 1% |
| Max Stein | 8/10 | 4392 days | 1% |
| Sally Schist | 10/10 | 4396 days | 1% |
| Sarah | 9/10 | 4397 days | 1% |
| Mike Majnik | 10/10 | 4397 days | 1% |
| Victor Puigserver | 10/10 | 4397 days | 1% |
| Jason MacLeod | 9/10 | 4401 days | 1% |
| Carina Borho | 9/10 | 4407 days | 1% |
| Markus Spitzmueller | 9/10 | 4408 days | 1% |
| Julia Bonisch | 6/10 | 4416 days | 1% |
| Rupert | 8/10 | 4427 days | 1% |
| Jonathan | 10/10 | 4524 days | 1% |
| Sven Woelk | 8/10 | 4702 days | 1% |
| Annika Schmidt | 10/10 | 4712 days | 1% |
| Patrick Stoeit | 9/10 | 4712 days | 1% |
| Ann Furlong | 7/10 | 4732 days | 1% |
| Kadyan | 9/10 | 4738 days | 1% |
| Francis Ruige | 10/10 | 4742 days | 1% |
| Bev Stott | 8/10 | 4744 days | 1% |
| Tony and Helene | 3/10 | 4746 days | 1% |
| Arno Leleu | 9/10 | 4747 days | 1% |
| Nadine and Jan | 9/10 | 4810 days | 1% |
| Lotte Uneken | 7/10 | 4840 days | 1% |
| AnnaM | 10/10 | 4889 days | 1% |
| Roeland Driessen | 10/10 | 5163 days | 1% |
| Robert Voelkl | 10/10 | 5200 days | 1% |
| Curry | 9/10 | 5206 days | 1% |
| Boi Sagarra | 7/10 | 5452 days | 1% |
| Karsten Tannhauser | 7/10 | 5452 days | 1% |
| Bette Eh | 10/10 | 5458 days | 1% |
| Daryl | 10/10 | 5462 days | 1% |
| Grumbach | 8/10 | 5472 days | 1% |
| Theresa | 10/10 | 5822 days | 1% |
| looklight | 10/10 | 5834 days | 1% |
| Rosie NZ | 9/10 | 5847 days | 1% |
| Mike Kirchner | 8/10 | 5858 days | 1% |
| Fred Dagg | 7/10 | 5884 days | 1% |
| greenbo | 8/10 | 5893 days | 1% |
| foucherm | 9/10 | 5917 days | 1% |
| Jansen | 6/10 | 5928 days | 1% |
| Clem | 9/10 | 6051 days | 1% |
| Raewyn | 9/10 | 6165 days | 1% |
| JennekeK | 8/10 | 6180 days | 1% |
| Mike Howe | 8/10 | 6199 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.14% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.