Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.45%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 271 days | 100% |
| Sol | 8/10 | 302 days | 98% |
| Sylvie K | 10/10 | 363 days | 97% |
| Max | 6/10 | 605 days | 72% |
| Jan | 10/10 | 605 days | 83% |
| Adel | 9/10 | 667 days | 78% |
| Henry | 9/10 | 1155 days | 32% |
| Dani | 10/10 | 1277 days | 23% |
| Lucy | 10/10 | 1520 days | 10% |
| Emer | 9/10 | 1612 days | 8% |
| Emma Utgaard | 10/10 | 1793 days | 5% |
| Mike Howe | 8/10 | 2066 days | 4% |
| Laura | 10/10 | 2097 days | 4% |
| Kysha | 10/10 | 2403 days | 4% |
| Katie | 9/10 | 2494 days | 3% |
| Paul Smith | 9/10 | 2797 days | 3% |
| Sally Hodgson | 10/10 | 3199 days | 2% |
| Millka Pietikainen | 10/10 | 3204 days | 2% |
| Jan Hiltermann | 9/10 | 3232 days | 2% |
| Arslan Ahmad | 10/10 | 3509 days | 1% |
| Adrian Soldati | 10/10 | 3553 days | 1% |
| Clavel | 8/10 | 3621 days | 1% |
| Romain Richardot | 8/10 | 3621 days | 1% |
| Rosanne van Dooren | 10/10 | 3658 days | 1% |
| Lynn Pateron | 10/10 | 3694 days | 1% |
| Chloe Cox | 9/10 | 3739 days | 1% |
| Daniel Pietzsch | 10/10 | 3860 days | 1% |
| Lizzie Sitton | 9/10 | 3892 days | 1% |
| David Sitton | 8/10 | 3892 days | 1% |
| Wout van Dijk | 9/10 | 3980 days | 0% |
| Sarah Gurney | 8/10 | 3981 days | 0% |
| Marty Dayle | 8/10 | 4046 days | 0% |
| K C Costonis | 10/10 | 4168 days | 0% |
| Yann Le Gac | 10/10 | 4169 days | 0% |
| Jan Suoboda | 7/10 | 4450 days | 1% |
| tim winders | 8/10 | 4503 days | 1% |
| Anna Grafenstein | 7/10 | 4560 days | 1% |
| Adam | 10/10 | 4587 days | 1% |
| Petra Albrchtoval | 10/10 | 4587 days | 1% |
| Philip Schumann | 10/10 | 4591 days | 1% |
| Nina Helmling | 6/10 | 4593 days | 0% |
| Steffen | 7/10 | 4593 days | 1% |
| Radana Dlouha | 6/10 | 4601 days | 0% |
| Vaclav | 8/10 | 4601 days | 1% |
| Bernhard Fulterer | 5/10 | 4611 days | 0% |
| Tobias Gehring | 9/10 | 4614 days | 1% |
| Felix Brettner | 9/10 | 4614 days | 1% |
| Eugen Lehner | 8/10 | 4614 days | 1% |
| Max Stein | 8/10 | 4614 days | 1% |
| Sally Schist | 10/10 | 4618 days | 1% |
| Sarah | 9/10 | 4619 days | 1% |
| Mike Majnik | 10/10 | 4619 days | 1% |
| Victor Puigserver | 10/10 | 4619 days | 1% |
| Jason MacLeod | 9/10 | 4623 days | 1% |
| Carina Borho | 9/10 | 4629 days | 1% |
| Markus Spitzmueller | 9/10 | 4630 days | 1% |
| Julia Bonisch | 6/10 | 4638 days | 0% |
| Rupert | 8/10 | 4649 days | 1% |
| Jonathan | 10/10 | 4746 days | 1% |
| Sven Woelk | 8/10 | 4924 days | 1% |
| Annika Schmidt | 10/10 | 4934 days | 1% |
| Patrick Stoeit | 9/10 | 4934 days | 1% |
| Ann Furlong | 7/10 | 4954 days | 1% |
| Kadyan | 9/10 | 4960 days | 1% |
| Francis Ruige | 10/10 | 4964 days | 1% |
| Bev Stott | 8/10 | 4966 days | 1% |
| Tony and Helene | 3/10 | 4968 days | 0% |
| Arno Leleu | 9/10 | 4969 days | 1% |
| Nadine and Jan | 9/10 | 5032 days | 1% |
| Lotte Uneken | 7/10 | 5062 days | 1% |
| AnnaM | 10/10 | 5111 days | 1% |
| Roeland Driessen | 10/10 | 5385 days | 1% |
| Robert Voelkl | 10/10 | 5422 days | 1% |
| Curry | 9/10 | 5428 days | 1% |
| Boi Sagarra | 7/10 | 5674 days | 1% |
| Karsten Tannhauser | 7/10 | 5674 days | 1% |
| Bette Eh | 10/10 | 5680 days | 1% |
| Daryl | 10/10 | 5684 days | 1% |
| Grumbach | 8/10 | 5694 days | 1% |
| Theresa | 10/10 | 6044 days | 1% |
| looklight | 10/10 | 6056 days | 1% |
| Rosie NZ | 9/10 | 6069 days | 1% |
| Mike Kirchner | 8/10 | 6080 days | 1% |
| Fred Dagg | 7/10 | 6106 days | 1% |
| greenbo | 8/10 | 6115 days | 1% |
| foucherm | 9/10 | 6139 days | 1% |
| Jansen | 6/10 | 6150 days | 0% |
| Clem | 9/10 | 6273 days | 1% |
| Raewyn | 9/10 | 6387 days | 1% |
| JennekeK | 8/10 | 6402 days | 1% |
| Mike Howe | 8/10 | 6421 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.