Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 291 days | 100% |
| Sol | 8/10 | 322 days | 98% |
| Sylvie K | 10/10 | 383 days | 97% |
| Max | 6/10 | 625 days | 71% |
| Jan | 10/10 | 625 days | 82% |
| Adel | 9/10 | 687 days | 77% |
| Henry | 9/10 | 1174 days | 30% |
| Dani | 10/10 | 1297 days | 22% |
| Lucy | 10/10 | 1539 days | 10% |
| Emer | 9/10 | 1631 days | 7% |
| Emma Utgaard | 10/10 | 1813 days | 5% |
| Mike Howe | 8/10 | 2086 days | 4% |
| Laura | 10/10 | 2117 days | 4% |
| Kysha | 10/10 | 2423 days | 4% |
| Katie | 9/10 | 2514 days | 3% |
| Paul Smith | 9/10 | 2817 days | 3% |
| Sally Hodgson | 10/10 | 3219 days | 2% |
| Millka Pietikainen | 10/10 | 3224 days | 2% |
| Jan Hiltermann | 9/10 | 3252 days | 2% |
| Arslan Ahmad | 10/10 | 3529 days | 1% |
| Adrian Soldati | 10/10 | 3573 days | 1% |
| Clavel | 8/10 | 3641 days | 1% |
| Romain Richardot | 8/10 | 3641 days | 1% |
| Rosanne van Dooren | 10/10 | 3677 days | 1% |
| Lynn Pateron | 10/10 | 3713 days | 1% |
| Chloe Cox | 9/10 | 3758 days | 1% |
| Daniel Pietzsch | 10/10 | 3880 days | 1% |
| Lizzie Sitton | 9/10 | 3912 days | 1% |
| David Sitton | 8/10 | 3912 days | 1% |
| Wout van Dijk | 9/10 | 4000 days | 0% |
| Sarah Gurney | 8/10 | 4001 days | 0% |
| Marty Dayle | 8/10 | 4065 days | 0% |
| K C Costonis | 10/10 | 4187 days | 0% |
| Yann Le Gac | 10/10 | 4188 days | 0% |
| Jan Suoboda | 7/10 | 4469 days | 1% |
| tim winders | 8/10 | 4522 days | 1% |
| Anna Grafenstein | 7/10 | 4580 days | 1% |
| Adam | 10/10 | 4607 days | 1% |
| Petra Albrchtoval | 10/10 | 4607 days | 1% |
| Philip Schumann | 10/10 | 4611 days | 1% |
| Nina Helmling | 6/10 | 4613 days | 1% |
| Steffen | 7/10 | 4613 days | 1% |
| Radana Dlouha | 6/10 | 4621 days | 1% |
| Vaclav | 8/10 | 4621 days | 1% |
| Bernhard Fulterer | 5/10 | 4631 days | 0% |
| Tobias Gehring | 9/10 | 4634 days | 1% |
| Felix Brettner | 9/10 | 4634 days | 1% |
| Eugen Lehner | 8/10 | 4634 days | 1% |
| Max Stein | 8/10 | 4634 days | 1% |
| Sally Schist | 10/10 | 4638 days | 1% |
| Sarah | 9/10 | 4639 days | 1% |
| Mike Majnik | 10/10 | 4639 days | 1% |
| Victor Puigserver | 10/10 | 4639 days | 1% |
| Jason MacLeod | 9/10 | 4643 days | 1% |
| Carina Borho | 9/10 | 4649 days | 1% |
| Markus Spitzmueller | 9/10 | 4650 days | 1% |
| Julia Bonisch | 6/10 | 4658 days | 1% |
| Rupert | 8/10 | 4669 days | 1% |
| Jonathan | 10/10 | 4766 days | 1% |
| Sven Woelk | 8/10 | 4944 days | 1% |
| Annika Schmidt | 10/10 | 4954 days | 1% |
| Patrick Stoeit | 9/10 | 4954 days | 1% |
| Ann Furlong | 7/10 | 4974 days | 1% |
| Kadyan | 9/10 | 4980 days | 1% |
| Francis Ruige | 10/10 | 4984 days | 1% |
| Bev Stott | 8/10 | 4986 days | 1% |
| Tony and Helene | 3/10 | 4988 days | 0% |
| Arno Leleu | 9/10 | 4989 days | 1% |
| Nadine and Jan | 9/10 | 5052 days | 1% |
| Lotte Uneken | 7/10 | 5082 days | 1% |
| AnnaM | 10/10 | 5131 days | 1% |
| Roeland Driessen | 10/10 | 5405 days | 1% |
| Robert Voelkl | 10/10 | 5442 days | 1% |
| Curry | 9/10 | 5448 days | 1% |
| Boi Sagarra | 7/10 | 5694 days | 1% |
| Karsten Tannhauser | 7/10 | 5694 days | 1% |
| Bette Eh | 10/10 | 5700 days | 1% |
| Daryl | 10/10 | 5704 days | 1% |
| Grumbach | 8/10 | 5714 days | 1% |
| Theresa | 10/10 | 6064 days | 1% |
| looklight | 10/10 | 6076 days | 1% |
| Rosie NZ | 9/10 | 6089 days | 1% |
| Mike Kirchner | 8/10 | 6100 days | 1% |
| Fred Dagg | 7/10 | 6126 days | 1% |
| greenbo | 8/10 | 6135 days | 1% |
| foucherm | 9/10 | 6159 days | 1% |
| Jansen | 6/10 | 6170 days | 1% |
| Clem | 9/10 | 6292 days | 1% |
| Raewyn | 9/10 | 6407 days | 1% |
| JennekeK | 8/10 | 6422 days | 1% |
| Mike Howe | 8/10 | 6441 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.23% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.