Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 150 days | 100% |
| Sol | 8/10 | 181 days | 98% |
| Sylvie K | 10/10 | 242 days | 99% |
| Max | 6/10 | 484 days | 76% |
| Jan | 10/10 | 484 days | 89% |
| Adel | 9/10 | 546 days | 84% |
| Henry | 9/10 | 1034 days | 41% |
| Dani | 10/10 | 1156 days | 31% |
| Lucy | 10/10 | 1399 days | 16% |
| Emer | 9/10 | 1491 days | 11% |
| Emma Utgaard | 10/10 | 1672 days | 6% |
| Mike Howe | 8/10 | 1945 days | 5% |
| Laura | 10/10 | 1976 days | 5% |
| Kysha | 10/10 | 2282 days | 4% |
| Katie | 9/10 | 2373 days | 4% |
| Paul Smith | 9/10 | 2676 days | 3% |
| Sally Hodgson | 10/10 | 3078 days | 3% |
| Millka Pietikainen | 10/10 | 3083 days | 3% |
| Jan Hiltermann | 9/10 | 3111 days | 2% |
| Arslan Ahmad | 10/10 | 3388 days | 2% |
| Adrian Soldati | 10/10 | 3432 days | 2% |
| Clavel | 8/10 | 3500 days | 2% |
| Romain Richardot | 8/10 | 3500 days | 2% |
| Rosanne van Dooren | 10/10 | 3537 days | 2% |
| Lynn Pateron | 10/10 | 3573 days | 2% |
| Chloe Cox | 9/10 | 3618 days | 1% |
| Daniel Pietzsch | 10/10 | 3739 days | 1% |
| Lizzie Sitton | 9/10 | 3771 days | 1% |
| David Sitton | 8/10 | 3771 days | 1% |
| Wout van Dijk | 9/10 | 3859 days | 1% |
| Sarah Gurney | 8/10 | 3860 days | 1% |
| Marty Dayle | 8/10 | 3925 days | 1% |
| K C Costonis | 10/10 | 4047 days | 1% |
| Yann Le Gac | 10/10 | 4048 days | 1% |
| Jan Suoboda | 7/10 | 4329 days | 0% |
| tim winders | 8/10 | 4382 days | 1% |
| Anna Grafenstein | 7/10 | 4439 days | 1% |
| Adam | 10/10 | 4466 days | 1% |
| Petra Albrchtoval | 10/10 | 4466 days | 1% |
| Philip Schumann | 10/10 | 4470 days | 1% |
| Nina Helmling | 6/10 | 4472 days | 1% |
| Steffen | 7/10 | 4472 days | 1% |
| Radana Dlouha | 6/10 | 4480 days | 1% |
| Vaclav | 8/10 | 4480 days | 1% |
| Bernhard Fulterer | 5/10 | 4490 days | 1% |
| Tobias Gehring | 9/10 | 4493 days | 1% |
| Felix Brettner | 9/10 | 4493 days | 1% |
| Eugen Lehner | 8/10 | 4493 days | 1% |
| Max Stein | 8/10 | 4493 days | 1% |
| Sally Schist | 10/10 | 4497 days | 1% |
| Sarah | 9/10 | 4498 days | 1% |
| Mike Majnik | 10/10 | 4498 days | 1% |
| Victor Puigserver | 10/10 | 4498 days | 1% |
| Jason MacLeod | 9/10 | 4502 days | 1% |
| Carina Borho | 9/10 | 4508 days | 1% |
| Markus Spitzmueller | 9/10 | 4509 days | 1% |
| Julia Bonisch | 6/10 | 4517 days | 1% |
| Rupert | 8/10 | 4528 days | 1% |
| Jonathan | 10/10 | 4625 days | 1% |
| Sven Woelk | 8/10 | 4803 days | 1% |
| Annika Schmidt | 10/10 | 4813 days | 1% |
| Patrick Stoeit | 9/10 | 4813 days | 1% |
| Ann Furlong | 7/10 | 4833 days | 1% |
| Kadyan | 9/10 | 4839 days | 1% |
| Francis Ruige | 10/10 | 4843 days | 1% |
| Bev Stott | 8/10 | 4845 days | 1% |
| Tony and Helene | 3/10 | 4847 days | 0% |
| Arno Leleu | 9/10 | 4848 days | 1% |
| Nadine and Jan | 9/10 | 4911 days | 1% |
| Lotte Uneken | 7/10 | 4941 days | 1% |
| AnnaM | 10/10 | 4990 days | 1% |
| Roeland Driessen | 10/10 | 5264 days | 1% |
| Robert Voelkl | 10/10 | 5301 days | 1% |
| Curry | 9/10 | 5307 days | 1% |
| Boi Sagarra | 7/10 | 5553 days | 1% |
| Karsten Tannhauser | 7/10 | 5553 days | 1% |
| Bette Eh | 10/10 | 5559 days | 1% |
| Daryl | 10/10 | 5563 days | 1% |
| Grumbach | 8/10 | 5573 days | 1% |
| Theresa | 10/10 | 5923 days | 1% |
| looklight | 10/10 | 5935 days | 1% |
| Rosie NZ | 9/10 | 5948 days | 1% |
| Mike Kirchner | 8/10 | 5959 days | 1% |
| Fred Dagg | 7/10 | 5985 days | 1% |
| greenbo | 8/10 | 5994 days | 1% |
| foucherm | 9/10 | 6018 days | 1% |
| Jansen | 6/10 | 6029 days | 1% |
| Clem | 9/10 | 6152 days | 1% |
| Raewyn | 9/10 | 6266 days | 1% |
| JennekeK | 8/10 | 6281 days | 1% |
| Mike Howe | 8/10 | 6300 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.19% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.