Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Tōtaranui Campground.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Tōtaranui Campground
Valid Reviews
91 Valid Reviews
The Tōtaranui Campground experience has a total of 94 reviews. There are 91 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 91 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
35% |
| 9/10 | 25 |
|
27% |
| 8/10 | 19 |
|
21% |
| 7/10 | 8 |
|
9% |
| 6/10 | 5 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.92% Average
The raw data average (mean) for all the Tōtaranui Campground valid reviews is 86.92% and is based on 91 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 91 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
25% |
| 9/10 | 14 |
|
26% |
| 8/10 | 12 |
|
23% |
| 7/10 | 8 |
|
15% |
| 6/10 | 4 |
|
8% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.02% Average
The raw data average (mean) for all the Tōtaranui Campground face-to-face reviews is 83.02% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.55%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 211 days | 100% |
| Sol | 8/10 | 242 days | 98% |
| Sylvie K | 10/10 | 303 days | 98% |
| Max | 6/10 | 545 days | 74% |
| Jan | 10/10 | 545 days | 86% |
| Adel | 9/10 | 607 days | 81% |
| Henry | 9/10 | 1095 days | 36% |
| Dani | 10/10 | 1217 days | 27% |
| Lucy | 10/10 | 1460 days | 13% |
| Emer | 9/10 | 1552 days | 9% |
| Emma Utgaard | 10/10 | 1733 days | 5% |
| Mike Howe | 8/10 | 2006 days | 4% |
| Laura | 10/10 | 2037 days | 4% |
| Kysha | 10/10 | 2343 days | 4% |
| Katie | 9/10 | 2434 days | 3% |
| Paul Smith | 9/10 | 2737 days | 3% |
| Sally Hodgson | 10/10 | 3139 days | 2% |
| Millka Pietikainen | 10/10 | 3144 days | 2% |
| Jan Hiltermann | 9/10 | 3172 days | 2% |
| Arslan Ahmad | 10/10 | 3449 days | 1% |
| Adrian Soldati | 10/10 | 3493 days | 1% |
| Clavel | 8/10 | 3561 days | 1% |
| Romain Richardot | 8/10 | 3561 days | 1% |
| Rosanne van Dooren | 10/10 | 3598 days | 1% |
| Lynn Pateron | 10/10 | 3634 days | 1% |
| Chloe Cox | 9/10 | 3679 days | 1% |
| Daniel Pietzsch | 10/10 | 3800 days | 1% |
| Lizzie Sitton | 9/10 | 3832 days | 1% |
| David Sitton | 8/10 | 3832 days | 1% |
| Wout van Dijk | 9/10 | 3920 days | 0% |
| Sarah Gurney | 8/10 | 3921 days | 0% |
| Marty Dayle | 8/10 | 3985 days | 0% |
| K C Costonis | 10/10 | 4108 days | 0% |
| Yann Le Gac | 10/10 | 4108 days | 0% |
| Jan Suoboda | 7/10 | 4390 days | 0% |
| tim winders | 8/10 | 4443 days | 0% |
| Anna Grafenstein | 7/10 | 4500 days | 0% |
| Adam | 10/10 | 4527 days | 0% |
| Petra Albrchtoval | 10/10 | 4527 days | 0% |
| Philip Schumann | 10/10 | 4531 days | 0% |
| Nina Helmling | 6/10 | 4533 days | 0% |
| Steffen | 7/10 | 4533 days | 0% |
| Radana Dlouha | 6/10 | 4541 days | 0% |
| Vaclav | 8/10 | 4541 days | 0% |
| Bernhard Fulterer | 5/10 | 4551 days | 0% |
| Tobias Gehring | 9/10 | 4554 days | 0% |
| Felix Brettner | 9/10 | 4554 days | 0% |
| Eugen Lehner | 8/10 | 4554 days | 0% |
| Max Stein | 8/10 | 4554 days | 0% |
| Sally Schist | 10/10 | 4558 days | 0% |
| Sarah | 9/10 | 4559 days | 0% |
| Mike Majnik | 10/10 | 4559 days | 0% |
| Victor Puigserver | 10/10 | 4559 days | 0% |
| Jason MacLeod | 9/10 | 4563 days | 0% |
| Carina Borho | 9/10 | 4569 days | 0% |
| Markus Spitzmueller | 9/10 | 4570 days | 0% |
| Julia Bonisch | 6/10 | 4578 days | 0% |
| Rupert | 8/10 | 4589 days | 0% |
| Jonathan | 10/10 | 4686 days | 0% |
| Sven Woelk | 8/10 | 4864 days | 0% |
| Annika Schmidt | 10/10 | 4874 days | 0% |
| Patrick Stoeit | 9/10 | 4874 days | 0% |
| Ann Furlong | 7/10 | 4894 days | 0% |
| Kadyan | 9/10 | 4900 days | 0% |
| Francis Ruige | 10/10 | 4904 days | 0% |
| Bev Stott | 8/10 | 4906 days | 0% |
| Tony and Helene | 3/10 | 4908 days | 0% |
| Arno Leleu | 9/10 | 4909 days | 0% |
| Nadine and Jan | 9/10 | 4972 days | 0% |
| Lotte Uneken | 7/10 | 5002 days | 0% |
| AnnaM | 10/10 | 5051 days | 0% |
| Roeland Driessen | 10/10 | 5325 days | 0% |
| Robert Voelkl | 10/10 | 5362 days | 0% |
| Curry | 9/10 | 5368 days | 0% |
| Boi Sagarra | 7/10 | 5614 days | 0% |
| Karsten Tannhauser | 7/10 | 5614 days | 0% |
| Bette Eh | 10/10 | 5620 days | 0% |
| Daryl | 10/10 | 5624 days | 0% |
| Grumbach | 8/10 | 5634 days | 0% |
| Theresa | 10/10 | 5984 days | 0% |
| looklight | 10/10 | 5996 days | 0% |
| Rosie NZ | 9/10 | 6009 days | 0% |
| Mike Kirchner | 8/10 | 6020 days | 0% |
| Fred Dagg | 7/10 | 6046 days | 0% |
| greenbo | 8/10 | 6055 days | 0% |
| foucherm | 9/10 | 6079 days | 0% |
| Jansen | 6/10 | 6090 days | 0% |
| Clem | 9/10 | 6213 days | 0% |
| Raewyn | 9/10 | 6327 days | 0% |
| JennekeK | 8/10 | 6342 days | 0% |
| Mike Howe | 8/10 | 6361 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Tōtaranui Campground does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.